Little more about the team:

The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb's most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.

What you’ll do in the role:

• Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
• Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
• Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
• Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
• Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
• Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
• Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
• Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
• Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
• Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices.
• Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy.
• Mentor more junior Solution Architects through collaboration, coaching, and shared learning.

What you’ll bring to the role:

• 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
• Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
• Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
• Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
• Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
• Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
• Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
• Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
• Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
• A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
• Strong judgment, autonomy, and follow-through in fast-moving deal environments.
• A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
• A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.
• Familiarity with MEDDPICC or Command of the Message is a plus.
• Willingness to travel ~20% for customer engagements, field events, and internal collaboration.

Little more about the team:

You’ll join a high-performing, strategic sales team focused on moving Honeycomb further into the enterprise space. We’ve proven product-market fit, closed Fortune 500 logos, and built a pipeline that’s primed for the kind of enterprise sellers who know how to multi-thread, influence the C-suite, and navigate $500K–$1M+ ACV opportunities. This is not a role for a former mid-market rep trying to stretch—it’s built for enterprise closers who know the game and want to win it.

What you’ll do in the role:

• Own and drive complex, 6–12+ month sales cycles with Fortune 1000 and Global 2000 companies
• Build strategic, multi-threaded relationships across engineering, DevOps, observability, and procurement leadership
• Sell consultatively, bringing deep understanding of the customer’s business, technical landscape, and buying process
• Collaborate cross-functionally with Solutions Architects, Product, and Customer Success to shape high-value, tailored deals
• Deliver predictable pipeline growth, accurate forecasting, and exceed quota targets
• Represent Honeycomb at key industry events, conferences, and executive briefings

What you’ll bring to the role:

• 5+ years of full-cycle enterprise SaaS selling experience, ideally in DevOps, observability, or cloud infrastructure
• Proven ability to land $500K+ multi-year deals with complex buying committees
• Strong executive presence with the ability to influence C-level stakeholders across technical and non-technical roles
• Deep discovery, storytelling, and consultative selling expertise
• A track record of building champions and navigating enterprise buying cycles with precision
• Grit, ambition, and a bias for execution—someone who thrives in fast-paced, high-ownership environments
• Experience leveraging MEDDPICC, Command of the Message, or similar enterprise sales frameworks

Little more about the team:

You’ll join a high-performing, strategic sales team focused on moving Honeycomb further into the enterprise space. We’ve proven product-market fit, closed Fortune 500 logos, and built a pipeline that’s primed for the kind of enterprise sellers who know how to multi-thread, influence the C-suite, and navigate $500K–$1M+ ACV opportunities. This is not a role for a former mid-market rep trying to stretch—it’s built for enterprise closers who know the game and want to win it.

What you’ll do in the role:

• Own and drive complex, 6–12+ month sales cycles with Fortune 1000 and Global 2000 companies
• Build strategic, multi-threaded relationships across engineering, DevOps, observability, and procurement leadership
• Sell consultatively, bringing deep understanding of the customer’s business, technical landscape, and buying process
• Collaborate cross-functionally with Solutions Architects, Product, and Customer Success to shape high-value, tailored deals
• Deliver predictable pipeline growth, accurate forecasting, and exceed quota targets
• Represent Honeycomb at key industry events, conferences, and executive briefings

What you’ll bring to the role:

• 5+ years of full-cycle enterprise SaaS selling experience, ideally in DevOps, observability, or cloud infrastructure
• Proven ability to land $500K+ multi-year deals with complex buying committees
• Strong executive presence with the ability to influence C-level stakeholders across technical and non-technical roles
• Deep discovery, storytelling, and consultative selling expertise
• A track record of building champions and navigating enterprise buying cycles with precision
• Grit, ambition, and a bias for execution—someone who thrives in fast-paced, high-ownership environments
• Experience leveraging MEDDPICC, Command of the Message, or similar enterprise sales frameworks

Little more about the team:

The Solution Architecture team sits at the intersection of technology, customer advocacy, and revenue, working Honeycomb's most strategic opportunities. We partner with world-class engineering organizations to solve complex observability challenges and change how teams build and operate software. This is a team of hands-on technical leaders who want to shape major customer decisions, influence go-to-market strategy, and redefine what great technical selling looks like.

What you’ll do in the role:

• Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
• Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
• Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
• Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
• Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
• Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
• Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
• Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
• Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
• Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices.
• Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy.
• Mentor more junior Solution Architects through collaboration, coaching, and shared learning.

What you’ll bring to the role:

• 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
• Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
• Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
• Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
• Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
• Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
• Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
• Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
• Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
• A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
• Strong judgment, autonomy, and follow-through in fast-moving deal environments.
• A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
• A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.
• Familiarity with MEDDPICC or Command of the Message is a plus.
• Willingness to travel ~20% for customer engagements, field events, and internal collaboration.

Precision AQ is growing! We are seeking an exceptional Senior Medical Writer II (SMW II) to join our Brand & Promotion team in the UK.

The SMW II plays a pivotal role in the development of high‑quality, evidence‑based promotional content that meets client strategic objectives, aligns with brand messaging, and adheres strictly to the ABPI Code of Practice. This role requires someone with extensive experience in creating promotional assets across multiple channels, including Promotional Campaigns, Detail Aids, Leave Pieces, branded and unbranded emails, digital assets, and promotional congress materials.

Working with a Senior Scientific Director (SrScD), Scientific Director (ScD), or Principal Medical Writer (PMW), the SMW II leads content development across assigned brands, collaborates closely with cross‑functional partners, and serves as a trusted client‑facing scientific expert. They also contribute to process excellence, content quality oversight, and strategic insight within the brand team.

Key responsibilities: 

Content Development – Promotional Focus

• Produces high‑quality promotional content that is scientifically robust, strategically aligned, and brand consistent.
• Develops and refines copy for a range of promotional deliverables, including:

• Promotional Campaigns
• Brand Narratives
• Detail Aids (digital and print)
• Leave Pieces
• Promotional emails
• Congress materials (e.g., symposia content, promotional booths, visual messaging)
• Claims support materials
• Interactive and digital promotional tools
• Applies a strong understanding of the ABPI Code of Practice and ensures all materials meet compliance requirements.
• Interprets complex scientific data and translates it into clear, credible, and compelling promotional messages.
• Conducts targeted literature searches to identify data that strengthen brand messaging, claims, and promotional narratives.
• Develops multiple rounds of content with precision, including annotations, references, claims support, and ABPI‑compliant substantiation.
• Incorporates internal and client feedback effectively, producing final deliverables that reviewers can trust and progress with confidence.
• Ensures brand story arcs and promotional strategy are reflected across all materials.

Internal and External Collaboration

• Collaborates closely with Account, Editorial, Creative, Digital, and Client Services teams to ensure timely, cohesive delivery.
• Manages multiple priorities efficiently, delivering work within allocated budgeted hours and communicating proactively around timelines.
• Partners effectively with SrScD/ScD, PMWs, Account Directors, and clients to align on brand objectives, data requirements, and communication strategy.
• Leads scientific discussions with clients and external experts in calls, meetings, and medical‑legal‑regulatory (MLR) review sessions.
• Acts as the scientific lead for assigned brand projects, ensuring clarity in communication and alignment across functions.
• Navigates and leads the MLR process confidently, providing scientific justification for claims, responding to review queries, and guiding internal teams on required changes.

Management and Leadership

• Leads assigned brand‑promotion projects from a scientific perspective, ensuring excellence in delivery from concept through to finalisation.
• Provides mentorship and first‑pass review support for junior writers.
• Works with the SrScD/ScD to enhance processes, improve team efficiency, and uphold best practices for promotional writing.
• Supports business development activities with scientific input and contributes to pitches as required.
• Stays current with therapeutic landscape developments, regulatory updates, and promotional best practices.

Other Responsibilities

• Completes mandatory training, annual leave planning, and performance evaluations in required systems.
• Adheres to legal and compliance obligations including Data Protection, Information Security, Health & Safety, and ethical business conduct.
• Performs additional duties reasonably assigned within the remit of the role.

Requirements:

• PhD in a scientific discipline.
• Minimum 4 years’ experience in medical writing, ideally within a medical communications agency, with a strong emphasis on pharmaceutical promotional materials.
• Demonstrable expertise in developing promotional assets such as Brand Campaigns, Brand Narratives, Detail Aids, Leave Pieces, emails, digital promotional content, and congress materials.
• In‑depth understanding and practical application of the ABPI Code of Practice in promotional content.
• Strong proficiency in Microsoft Office (Word®, PowerPoint®, Excel®), Adobe Acrobat®, and reference‑management tools (e.g., EndNote®).
• Experienced with literature databases (e.g., PubMed).
• Ability to master new therapeutic areas quickly and communicate clearly and persuasively.
• Consistent and effective use of internal communication tools (e.g., Teams).
• Willingness to travel occasionally for client meetings and live events.

#LI-Remote

#LI-TB1

Precision AQ is growing! We are seeking an exceptional Senior Medical Writer II (SMW II) to join our Brand & Promotion team in the UK.

The SMW II plays a pivotal role in the development of high‑quality, evidence‑based promotional content that meets client strategic objectives, aligns with brand messaging, and adheres strictly to the ABPI Code of Practice. This role requires someone with extensive experience in creating promotional assets across multiple channels, including Promotional Campaigns, Detail Aids, Leave Pieces, branded and unbranded emails, digital assets, and promotional congress materials.

Working with a Senior Scientific Director (SrScD), Scientific Director (ScD), or Principal Medical Writer (PMW), the SMW II leads content development across assigned brands, collaborates closely with cross‑functional partners, and serves as a trusted client‑facing scientific expert. They also contribute to process excellence, content quality oversight, and strategic insight within the brand team.

Key responsibilities: 

Content Development – Promotional Focus

• Produces high‑quality promotional content that is scientifically robust, strategically aligned, and brand consistent.
• Develops and refines copy for a range of promotional deliverables, including:

• Promotional Campaigns
• Brand Narratives
• Detail Aids (digital and print)
• Leave Pieces
• Promotional emails
• Congress materials (e.g., symposia content, promotional booths, visual messaging)
• Claims support materials
• Interactive and digital promotional tools
• Applies a strong understanding of the ABPI Code of Practice and ensures all materials meet compliance requirements.
• Interprets complex scientific data and translates it into clear, credible, and compelling promotional messages.
• Conducts targeted literature searches to identify data that strengthen brand messaging, claims, and promotional narratives.
• Develops multiple rounds of content with precision, including annotations, references, claims support, and ABPI‑compliant substantiation.
• Incorporates internal and client feedback effectively, producing final deliverables that reviewers can trust and progress with confidence.
• Ensures brand story arcs and promotional strategy are reflected across all materials.

Internal and External Collaboration

• Collaborates closely with Account, Editorial, Creative, Digital, and Client Services teams to ensure timely, cohesive delivery.
• Manages multiple priorities efficiently, delivering work within allocated budgeted hours and communicating proactively around timelines.
• Partners effectively with SrScD/ScD, PMWs, Account Directors, and clients to align on brand objectives, data requirements, and communication strategy.
• Leads scientific discussions with clients and external experts in calls, meetings, and medical‑legal‑regulatory (MLR) review sessions.
• Acts as the scientific lead for assigned brand projects, ensuring clarity in communication and alignment across functions.
• Navigates and leads the MLR process confidently, providing scientific justification for claims, responding to review queries, and guiding internal teams on required changes.

Management and Leadership

• Leads assigned brand‑promotion projects from a scientific perspective, ensuring excellence in delivery from concept through to finalisation.
• Provides mentorship and first‑pass review support for junior writers.
• Works with the SrScD/ScD to enhance processes, improve team efficiency, and uphold best practices for promotional writing.
• Supports business development activities with scientific input and contributes to pitches as required.
• Stays current with therapeutic landscape developments, regulatory updates, and promotional best practices.

Other Responsibilities

• Completes mandatory training, annual leave planning, and performance evaluations in required systems.
• Adheres to legal and compliance obligations including Data Protection, Information Security, Health & Safety, and ethical business conduct.
• Performs additional duties reasonably assigned within the remit of the role.

Requirements:

• PhD in a scientific discipline.
• Minimum 4 years’ experience in medical writing, ideally within a medical communications agency, with a strong emphasis on pharmaceutical promotional materials.
• Demonstrable expertise in developing promotional assets such as Brand Campaigns, Brand Narratives, Detail Aids, Leave Pieces, emails, digital promotional content, and congress materials.
• In‑depth understanding and practical application of the ABPI Code of Practice in promotional content.
• Strong proficiency in Microsoft Office (Word®, PowerPoint®, Excel®), Adobe Acrobat®, and reference‑management tools (e.g., EndNote®).
• Experienced with literature databases (e.g., PubMed).
• Ability to master new therapeutic areas quickly and communicate clearly and persuasively.
• Consistent and effective use of internal communication tools (e.g., Teams).
• Willingness to travel occasionally for client meetings and live events.

#LI-Remote

#LI-TB1

Position Summary
Gelfand, Rennert & Feldman is seeking a full charge Bookkeeper with ideally entertainment/touring experience to join our team of dedicated professionals. This position will be based from our London office on a full-time basis, with potential for hybrid working following a 3-month probation. The Bookkeeper is responsible for computing, classifying, and recording financial transactions to ensure the financial records of assigned client are accurate.

Primary Responsibilities

• Raising sales invoices
• Maintaining QuickBooks online ledgers and electronic filing system in Teams
• Process accounts payable and accounts receivable.
• Perform credit card and bank reconciliations
• Posting petty cash and tour manager floats
• Creating payment packs online ready for manager approvals
• Posting directors expense claims
• Posting and reconciling intercompany accounts on QuickBooks online in local currencies
• Revaluating foreign currency balances at month end
  
• Generally assisting account managers as directed including:
  • In preparing of VAT return packs
  • Assisting with preparation of tour accounts
  • Assisting with the preparation of management accounts
  • Assisting with the preparation of annual accounts
  • Assisting with gathering information with personal and corporate tax returns
• Any other duties as required by your line manager or senior team which are proportionate to your level and remit.

Qualifications:

• Experience within a bookkeeping position ideally within a business management firm
• General accounting experience
• Excellent communication skills (in person, on the phone, and via email)
• Sense of urgency
• Keen eye for details
• Ability to quickly shift gears without losing focus
• Solid interpersonal skills and other key soft skills (i.e., communication, time management, emotional intelligence, adaptability, active listening, critical-thinking, etc.)
• Experience with QuickBooks is highly 

Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual bonus and a comprehensive benefits package. Candidate information, including education and work experience, is verified upon an offer of employment. Falsification of application information may be grounds for denying employment.

Gelfand, Rennert & Feldman is an Equal Opportunity Employer.

For information on our Job Applicant Privacy Notice, please click here.

#LI-TN1

Position Summary
Gelfand, Rennert & Feldman is seeking a full charge Bookkeeper with ideally entertainment/touring experience to join our team of dedicated professionals. This position will be based from our London office on a full-time basis, with potential for hybrid working following a 3-month probation. The Bookkeeper is responsible for computing, classifying, and recording financial transactions to ensure the financial records of assigned client are accurate.

Primary Responsibilities

• Raising sales invoices
•  Maintaining QuickBooks online ledgers and electronic filing system in Teams
• Process accounts payable and accounts receivable.
• Perform credit card and bank reconciliations
• Posting petty cash and tour manager floats
• Creating payment packs online ready for manager approvals
• Posting directors expense claims
• Posting and reconciling intercompany accounts on QuickBooks online in local currencies
• Revaluating foreign currency balances at month end
  
• Generally assisting account managers as directed including:
  • In preparing of VAT return packs
  • Assisting with preparation of tour accounts
  • Assisting with the preparation of management accounts
  • Assisting with the preparation of annual accounts
  • Assisting with gathering information with personal and corporate tax returns
• Any other duties as required by your line manager or senior team which are proportionate to your level and remit.

Qualifications:

• Experience within a bookkeeping position ideally within a business management firm
• General accounting experience
• Excellent communication skills (in person, on the phone, and via email)
• Sense of urgency
• Keen eye for details
• Ability to quickly shift gears without losing focus
• Solid interpersonal skills and other key soft skills (i.e., communication, time management, emotional intelligence, adaptability, active listening, critical-thinking, etc.)
• Experience with QuickBooks is highly 

Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual bonus and a comprehensive benefits package. Candidate information, including education and work experience, is verified upon an offer of employment. Falsification of application information may be grounds for denying employment.

Gelfand, Rennert & Feldman is an Equal Opportunity Employer.

For information on our Job Applicant Privacy Notice, please click here.

#LI-TN1

Location: Home Based - with weekly travel to one of our three sites in Basingstoke (primary destination), Bristol (primary destination) and Banbury

About The Team:

The HelloFresh Delivery Network (HFDN) is a critical part of our UK growth strategy, improving customer experience while reducing cost to serve. As we expand the network, we are looking for a Regional Manager for the West, responsible for the performance, stability, and startup/scale-up of three delivery sites, including one small satellite location.This role sits at the heart of execution. You will own day to day regional performance across safety, service, and cost, while also playing a key role in expanding capability, embedding standards, and preparing sites for growth. The role requires a strong grounding in B2C home delivery operations, confidence managing multiple locations, and the ability to translate plans into consistent on-the-ground execution.

What You Will Be Doing:

• Own end-to-end performance across three HFDN sites in the West, ensuring consistent standards despite differences in scale and maturity
• Act as the senior operational lead for the region, accountable for service, cost,  safety, DSPs.
• Stabilise and scale new and smaller sites, ensuring they are operationally sound and aligned to HFDN ways of working
• Oversee final mile delivery operations, from box handover and van loading through to route execution
• Drive delivery accuracy, service reliability, and customer experience across all sites
• Work closely with planning and central teams to ensure routes are executable and efficiently delivered on the ground
• Work closely with central Logistics and HFDN development teams to embed new processes, tools, and standards
• Identify operational risks and improvement opportunities, using data to drive decisions
• Support future site launches and expansion activity in the region, acting as a key operational input
• Ensure high standards of health and safety and compliance across all sites
• Oversee cost control, invoice approval, and regional budget adherence
• Handle escalations relating to customer complaints, insurance claims, and delivery incidents

Who You Are:

• Proven experience leading multi-site logistics or home delivery operations, ideally within B2C, FMCG, or last-mile environments
• Comfortable owning regional performance rather than a single site
• Strong people leader with experience managing Drivers and site teams
• Confident operating in fast-changing environments, including new site launches or expansion phases
• Solid understanding of fleet operations, driver models, and final mile delivery challenges
• Data-driven, with the ability to balance cost, service, and safety
• Experienced in health and safety, incident management, and operational risk
• A demonstrable track record of reducing errors and improving operational performance at scale

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Shifts: 6am to 3pm, Saturday to Wednesday, flexibility required

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Location: Home Based - with daily travel to one of our three sites in Basingstoke (primary destination), Bristol (primary destination) and Banbury

About The Team:

The HelloFresh Delivery Network (HFDN) is a critical part of our UK growth strategy, improving customer experience while reducing cost to serve. As we expand the network, we are looking for a Regional Manager for the West, responsible for the performance, stability, and startup/scale-up of three delivery sites, including one small satellite location.This role sits at the heart of execution. You will own day to day regional performance across safety, service, and cost, while also playing a key role in expanding capability, embedding standards, and preparing sites for growth. The role requires a strong grounding in B2C home delivery operations, confidence managing multiple locations, and the ability to translate plans into consistent on-the-ground execution.

What You Will Be Doing:

• Own end-to-end performance across three HFDN sites in the West, ensuring consistent standards despite differences in scale and maturity
• Act as the senior operational lead for the region, accountable for service, cost,  safety, DSPs.
• Stabilise and scale new and smaller sites, ensuring they are operationally sound and aligned to HFDN ways of working
• Oversee final mile delivery operations, from box handover and van loading through to route execution
• Drive delivery accuracy, service reliability, and customer experience across all sites
• Work closely with planning and central teams to ensure routes are executable and efficiently delivered on the ground
• Work closely with central Logistics and HFDN development teams to embed new processes, tools, and standards
• Identify operational risks and improvement opportunities, using data to drive decisions
• Support future site launches and expansion activity in the region, acting as a key operational input
• Ensure high standards of health and safety and compliance across all sites
• Oversee cost control, invoice approval, and regional budget adherence
• Handle escalations relating to customer complaints, insurance claims, and delivery incidents

Who You Are:

• Proven experience leading multi-site logistics or home delivery operations, ideally within B2C, FMCG, or last-mile environments
• Comfortable owning regional performance rather than a single site
• Strong people leader with experience managing Drivers and site teams
• Confident operating in fast-changing environments, including new site launches or expansion phases
• Solid understanding of fleet operations, driver models, and final mile delivery challenges
• Data-driven, with the ability to balance cost, service, and safety
• Experienced in health and safety, incident management, and operational risk
• A demonstrable track record of reducing errors and improving operational performance at scale

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Dog friendly office! (London site only)
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Shifts: 6am to 3pm, Saturday to Wednesday, flexibility required

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

If you are currently a HelloFresh employee, please make sure you have discussed your application with your Line Manager.

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Location: Home Based - with weekly travel to one of our three sites in Basingstoke (primary destination), Bristol (primary destination) and Banbury

About The Team:

The HelloFresh Delivery Network (HFDN) is a critical part of our UK growth strategy, improving customer experience while reducing cost to serve. As we expand the network, we are looking for a Regional Manager for the West, responsible for the performance, stability, and startup/scale-up of three delivery sites, including one small satellite location.This role sits at the heart of execution. You will own day to day regional performance across safety, service, and cost, while also playing a key role in expanding capability, embedding standards, and preparing sites for growth. The role requires a strong grounding in B2C home delivery operations, confidence managing multiple locations, and the ability to translate plans into consistent on-the-ground execution.

What You Will Be Doing:

• Own end-to-end performance across three HFDN sites in the West, ensuring consistent standards despite differences in scale and maturity
• Act as the senior operational lead for the region, accountable for service, cost,  safety, DSPs.
• Stabilise and scale new and smaller sites, ensuring they are operationally sound and aligned to HFDN ways of working
• Oversee final mile delivery operations, from box handover and van loading through to route execution
• Drive delivery accuracy, service reliability, and customer experience across all sites
• Work closely with planning and central teams to ensure routes are executable and efficiently delivered on the ground
• Work closely with central Logistics and HFDN development teams to embed new processes, tools, and standards
• Identify operational risks and improvement opportunities, using data to drive decisions
• Support future site launches and expansion activity in the region, acting as a key operational input
• Ensure high standards of health and safety and compliance across all sites
• Oversee cost control, invoice approval, and regional budget adherence
• Handle escalations relating to customer complaints, insurance claims, and delivery incidents

Who You Are:

• Proven experience leading multi-site logistics or home delivery operations, ideally within B2C, FMCG, or last-mile environments
• Comfortable owning regional performance rather than a single site
• Strong people leader with experience managing Drivers and site teams
• Confident operating in fast-changing environments, including new site launches or expansion phases
• Solid understanding of fleet operations, driver models, and final mile delivery challenges
• Data-driven, with the ability to balance cost, service, and safety
• Experienced in health and safety, incident management, and operational risk
• A demonstrable track record of reducing errors and improving operational performance at scale

What you will get in return:

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and an employee assistance programme
• Nursery support scheme
• Cycle to work scheme
• Group Life Assurance

Shifts: 6am to 3pm, Saturday to Wednesday, flexibility required

Next steps: Your application will be reviewed and if successful, a member of the Talent Acquisition Team will be in touch within 2 weeks.

You are required to cooperate with HelloFresh in all health and safety matters. You are responsible for ensuring you take reasonable care of your own health, and safety as well as others who may be affected by the work activities you undertake. You must report incidents immediately and actively raise health and safety-related concerns to your Line Manager. As part of our commitment to maintaining a safe and secure environment, we will process Disclosure and Barring Service (DBS) checks to the successful individual. Failure to disclose relevant information at application or throughout the process could affect your employment with the company. 

To be considered for this role, you’ll need to have the independent right to work in the UK, as we're unfortunately unable to provide sponsorship at this time.

Regional Manager, CX Support Operations — EMEA 

Leeds / Hybrid - 3 days from office 

About the role: 

You will be the EMEA execution lead for CX Support Operations — owning day-to-day operational delivery and running a ‘Find It | Fix It’ rapid action cadence to spot smoke, remove friction, and protect the post purchase consumer experience. 

This is a hands-on operator role: you will run daily controls and tasking, translate Cx insights into clear defect hypotheses, and drive fast cross-functional fixes with Logistics, DTC/eCommerce, Finance, Fraud, Technology/IT and CX Delivery partners. 

What You’ll Own 

EMEA day-to-day operational execution 

• Run daily/weekly operational routines that keep order support healthy across EMEA markets. 

• Lead triage and prioritisation of live order issues (payments, refunds, returns, carrier escalations, backorders, order corrections, address changes, exception handling). 

• Own the EMEA escalation pathway for operational defects and exceptions: clear intake, severity rules, updates, and closure criteria. 

• Maintain operational controls that reduce risk exposure and consumer harm. 

Find It | Fix It (rapid action continuous improvement) 

• Operate a repeatable ‘Find It | Fix It’ cycle: 

• Find It: detect smoke via Cx signals (contacts, defect tags, WISMO, payment failure trends, refund ageing, carrier scan anomalies, backlog aging). 

• Fix It: drive rapid root-cause, propose the smallest effective fix, mobilise the right partners, confirm impact, then standardise. 

• Build and manage the EMEA defect backlog (what it is, why it matters, who owns it, by when, and how we’ll measure improvement). 

• Drive closure of recurring defects by fixing process, policy, content, tooling, or partner handoffs. 

CX data → insight → action 

• Use CX operational and contact data to: 

• Identify friction and failure demand. 

• Quantify impact (contacts, cost, refunds, SLA misses, delivery promise performance). 

• Prioritise the backlog with clear rationale. 

• Create simple, trusted reporting that tells the story: “what’s broken, what we’re doing, what moved.” 

Partner leadership across EMEA 

• Act as the day-to-day operational partner for Logistics, DTC/eCommerce, Finance, Fraud, and Technology. 

• Create clear working agreements for: 

• Escalations and incident response 

• Ownership of fixes 

• Release/rollout comms to CX Delivery 

• Documentation and training 

Standards, documentation, and enablement 

• Maintain EMEA process and policy documentation (SOPs, playbooks, escalation guides). 

• Enable front-line and Tier 2 teams through: 

• Clear workflows and decision trees 

• Templates/macros/content updates 

• Targeted training for new changes 

Key Relationships 

• Director, Cx Support Operations (manager): priorities, escalation, governance, performance. 

• CX Delivery leaders (BPO and/or in-house): operational outcomes, readiness, training, defect feedback loop. 

• Logistics / Supply Chain / Carriers: delivery exceptions, claims, scan issues, warehouse exceptions. 

• DTC/eCommerce & Order Management: order flows, promise rules, promotions, cancellations, substitutions. 

• Finance / Payments / Fraud: disputes, chargebacks, failed payments, refund controls, risk. 

• Technology / IT / CX Systems: incident response, access governance inputs, defect remediation. 

What Success Looks Like  

Operational control: daily routines in place; escalations are predictable, fast, and closed with clear outcomes. 

• Friction reduction: measurable reduction in EMEA order-related contacts (WISMO, refunds, payment failures, delivery exceptions). 

• Defect closure: an EMEA defect backlog exists with owners and dates; recurring issues are reduced and prevented. 

• Speed to fix: time from ‘smoke spotted’ → ‘fix released’ decreases; fewer repeat incidents. 

• Partner confidence: Logistics/DTC/Finance/IT partners trust the process and see clear value in prioritisation and communication. 

• Team enablement: front-line teams have better tooling, SOPs, and training; less manual firefighting. 

Required Experience 

• 5+ years in CX Operations / Postpurchase operations / eCommerce operations / Logistics exception management. 

• Proven experience running daily operational routines and handling live escalations. 

• Strong analytical capability: turning operational/contact data into clear priorities and actions. 

• Track record delivering process improvement in a matrix environment. 

• Comfort working across multiple EMEA markets and nuances. 

Preferred Experience 

• DTC or omnichannel retail experience. 

• Exposure to OMS/CRM and contact center tooling (no deep engineering required). 

• Experience working with payments (Klarna/PayPal/Braintree), refunds/returns, and carrier escalation paths. 

• Experience operating incident response / defect management cadence. 

#LI-HYBRID

Senior Credit Controller 

Leeds / Hybrid - 3 days per week in office 

About the role 

As we grow our Leeds finance team we're looking for a Senior Credit Control position to join a team of 3 credit controllers, reporting to the Credit Manager EMEA. Responsible for managing complex customer accounts, ensuring timely debt recovery, and maintaining the accuracy of financial records. The role goes beyond day-to-day credit control, requiring strong stakeholder engagement across Sales, Operations, and Finance, as well as a proactive approach to identifying and mitigating credit risk

• Process and allocate monies received from remittances
• Monitor and manage complex customer accounts to ensure timely payment and swift resolution of billing queries.
• Maintain accurate records of customer interactions and transactions
• Liaise with the Sales and Operational teams to address customer inquiries and disputes
• Report on aged debt and providing regular updates to management
• Identify and escalate any potential credit risks to management
• Organize and maintain shared email inboxes
• Working closely with Credit Control manager to review and improve team processes
• Involvement in the development and execution of test scenarios for finance systems
• Ownership of audit requests
• Take ownership of shortage and price claims, managing the end to end process and working with Credit Control, Sales & Ops to ensure timely resolution, reporting back to key stakeholders on progress
• Provide support to the team, first POC for queries/support
  
  

Some of the skills and experience you'll bring 

• Proven experience in a credit control or finance role
• Excellent communication and interpersonal skills
• Strong numerical and analytical abilities
• Proficient in Microsoft Office, particularly Excel; experience with accounting software is a plus
• A can-do attitude, with a strong team working ethic

#LI-HYBRID

We’re looking for a collaborative, self-motivated Global IT Operations Manager to join our growing IT & Security team.

As our Global IT Operations Manager, you’ll help scale and operate our internal IT systems, supporting a distributed, global workforce across the US, Canada and Europe, focusing on identity and access management, SaaS administration, and employee technology experience. You’ll collaborate closely with Security, People, and business stakeholders to design and deliver IT capabilities that improve efficiency, reliability, and employee productivity across the organization.

What You'll Do

• Lead and develop a distributed team of IT professionals across the US and Europe, supporting day-to-day operations and team growth
• Support IT operations across a globally distributed workforce 
• Own core IT service operations, including user provisioning, access management, SaaS administration, and endpoint lifecycle management
• Manage identity and access systems (e.g., Okta), ensuring secure, scalable, and efficient access workflows
• Drive automation of IT processes such as onboarding, offboarding, and access changes using tools like Tines or similar platforms
• Administer and optimize SaaS platforms including Google Workspace, Slack, Zoom, GitHub Enterprise, and others
• Track SaaS license usage, monitor spend, and identify opportunities for cost optimisation and tooling improvements
• Partner with Security, People, and business leaders to ensure compliance, access governance, and strong employee experience
• Support the transition of IT operations from an external provider to an in-house team, improving service quality and operational visibility
• Define and track key IT metrics (e.g., provisioning speed, service quality, system usage) to drive continuous improvement

To Be Set Up for Success in This Role, You'll Need to Have

• 5+ years of experience in IT, including at least 2+ years managing IT teams or functions
• Experience administering Google Workspace or similar enterprise productivity platforms
• Strong experience managing SaaS applications, including provisioning, access control, and license management
• Hands-on experience with identity and access management systems, ideally Okta or similar SSO platforms
• Strong people leadership skills with a proven ability to coach, develop, and retain talent
• Experience with IT automation tools (e.g., Tines, BetterCloud, Zluri, or similar)
• Experience managing endpoints and device lifecycle processes in a modern SaaS environment
• Ability to manage distributed teams and collaborate effectively across regions and functions

If Any of the Below Also Describe You, This Could Be an Exciting Opportunity

• Experience supporting or contributing to the transition from outsourced IT services to an in-house IT function
• Experience building IT processes, workflows, and operational playbooks from the ground up
• Strong interest in improving IT efficiency through automation and systems thinking
• Familiarity with IT security best practices and access governance
• Experience working in a high-growth SaaS or technology environment
• Interest in journalism, media, or social platforms

In Addition, We're Always Looking for Candidates Who

• Communicate clearly and effectively with both technical and non-technical stakeholders
• Take ownership of their work and proactively identify opportunities for improvement
• Balance speed and quality when delivering operational and systems improvements
• Approach problem solving with strong analytical thinking and sound judgment
• Work collaboratively across teams and contribute to a positive team environment
• Proactively incorporates AI tools into day-to-day work to improve productivity and accelerate delivery.

Interview Overview:

Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 minute interview with a member of our Talent Team
• A 1 hour zoom interview with the hiring manager
• Panel interviews with several team members, including a discussion of cross departmental coordination and typical IT work loads 
• 30 minute executive interview

Travel & Team Engagement Expectations

This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.

Salary

For roles based in Europe, we offer a competitive salary range aligned with local market value.

• The base salary for this role in the UK is between £78,000 - 92,000 GBP
• The base salary for this role in Ireland is between 52,000 - 61,000 EUR.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate.

About the role

Responsibilities

• Lead digital forensics and incident response investigations from initial scoping through recovery, reporting, and case closure.
• Analyze cloud, email, endpoint, network, and web artifacts to reconstruct attacker activity and determine scope and impact.
• Produce clear forensic reports and present findings to insureds, counsel, brokers, and internal stakeholders.
• Coordinate response efforts with cross-functional partners, including CIR, Claims, MDR, security engineering, and external vendors.
• Improve CIR UK playbooks, operating procedures, and proactive services such as tabletop exercises.
• Support follow-the-sun response coverage by contributing to North American and Australian cases during UK business hours.

Skills and Qualifications

• You have substantial hands-on DFIR experience and can independently lead investigations with sound judgment and clear ownership.
• You bring strong Windows and Linux forensics skills, with the ability to collect, analyze, and explain evidence in a defensible way.
• You have deep experience investigating Microsoft 365, email compromise, and cloud-based attack activity.
• You can analyze logs and telemetry across networks, perimeter technologies, EDR platforms, and other security tools to build accurate incident timelines.
• You are comfortable communicating with both technical and non-technical audiences, including presenting findings and recommendations clearly under pressure.
• You work effectively across teams and know how to partner with internal stakeholders, external counsel, vendors, and customers during fast-moving incidents.
• You can balance investigative depth with practical business needs, helping organizations make informed decisions during high-stress situations.
• You are motivated by building repeatable processes, sharing lessons learned, and improving how incident response is delivered over time.

Bonus Points 

• Experience with macOS forensics.
• Experience with website forensics, especially WordPress or similar platforms.
• Familiarity with forensic investigations in AWS, Google Cloud, or other major cloud environments.
• Understanding of UK privacy or regulatory considerations and how they affect incident response decision-making.
• Experience with scripting or automation to improve forensic workflows and operational efficiency.

Perks

• 100% medical coverage, including outpatient care
• Life insurance 
• 25+ paid holidays
• Annual home office stipend
• 7% employer pension contribution
• Mental and physical health wellness programs like Headspace, Wellhub
• Competitive compensation and opportunity for advancement
•  

Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company’s two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global’s modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.

Joining the Shipping Operations team in London, you will hold a fundamental position in a team that manages the transport of LNG globally. 

As a Shipping Operator, you will closely interact with Marketing/Trading Representatives, Vessels, Vessel Managers/Owners, Agents, Inspection Companies and Customers to coordinate LNG shipping activity, ensuring contractual and regulatory requirements are met.

Job responsibilities:

• Manage and oversee global LNG shipping operations, including but not limited to pre- and post-fixture voyage requirements, voyage tracking and reporting, vetting, appointing agents, appointing surveyors whilst always ensuring contractual obligations and regulatory compliance. 
• Marine services procurement as necessary, including bunkering and canal/strait transits.
• Evaluate and assess optimisation opportunities considering the risk and return to the portfolio.
• Conduct operations in compliance with HSSE and company standards; recognize and correct out-of-compliance conditions.
• Contribute to the execution commercial agreements, including TCPs, MSPAs, CNs, vessel performance claims, off-hire claims and demurrage claims.
• Maintain and update internal systems in a timely fashion to ensure payables and receivables are captured to ensure accurate P&L reporting and payments are settled as per agreements.
• Maintain timely and accurate data entry of operational information in relevant systems.
• Act as first responder and as a support function for incidents on board the VG LNG carrier fleet.
• Contribute to the development of ADPs.
• Actively support the organization to effectively manage the VG LNG carrier fleet through development of internal procedures, software implementation and participating in various projects.
• Provide market research, analytics, and intelligence to Traders.
• Supplementary tasks as requested by your line manager.
• Foster and maintain strong relationships with stakeholders.

The ideal candidate:

• Will have a bachelor’s degree or a professional qualification in a complementary field.
• Must have at least 2 years LNG commercial operations experience with strong knowledge of the LNG value chain.
• Has strong analytical, problem-solving, and decision-making abilities.
• Has advanced knowledge in Microsoft Excel, Word, and PowerPoint, Power BI analytics.
• Is curious and proactive taking accountability and ownership of their work.
• Is innovative and takes the initiative to improve processes.
• Can work effectively as an individual and within a team in a fast-paced trading environment.
• Has excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Has the ability to be on call 24/7.
• Can have sailing experience, which is desirable but not necessary.

Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

Charles Hurst Warranty Administrator - Boucher Road, Belfast

Salary: Competitive Basic plus bonus available 

Hours: Monday - Friday 9:00-5:30pm

Gym Membership Discounts | Smart Health Virtual GP | Dental Insurance | Eyecare Vouchers | 20% off EE | 25% off O2 | Employee Vehicle Discounts – full list of employment benefits available upon request.

We have an opportunity for a Warranty Administrator to join our aftersales team. This is an important role within our business, ensuring warranty claims are processed correctly and on time, in line with manufacturer standards. This role would suit someone who is organised, accurate and takes pride in doing their job properly. The aftersales department relies on warranty being processed efficiently and correctly, so attention to detail and consistency are very important.

What the job actually involves

• Reviewing job cards and repair orders for warranty work
• Preparing and submitting warranty and goodwill claims
• Making sure all paperwork and documentation is accurate
• Monitoring warranty reports and managing rejected claims
• Processing warranty payments, credits and reconciliations
• Returning warranty parts to manufacturers where required
• Working with service advisors, technicians and manufacturers to keep the process running smoothly
• Keeping accurate records and ensuring deadlines are met

What we’re looking for

• Highly organised with strong attention to detail
• Able to manage workload and meet deadlines
• Professional, friendly and easy to work with
• Self-motivated and reliable
• Administration or automotive experience would be helpful but not essential

What you’ll get

• Competitive salary with bonus available
• Structured progression and long-term career opportunities
• Generous annual leave that increases with service
• Enhanced family leave policies
• Employee vehicle discounts and retail discounts
• Health and wellbeing benefits

What matters

You don’t need to know everything about warranty on day one. What matters is that you are organised, accurate, reliable and take pride in doing your job properly. If you stay on top of your work, pay attention to detail and take ownership of what you do, you will do very well in this role and build a strong career with us.

Role:  Senior Content Creator 

Location:  London, England, United Kingdom

About the role: 

This is an opportunity to join U‑Studio, OLIVER's award-winning in-house agency for Unilever, as a Senior Content Creator driving social-first content for Dove—work that builds brand love, earns attention, and supports commercial growth. 

Your focus is creating platform-native content that reflects Dove’s purpose and tone, while delivering against clear performance goals. Based in London with hybrid working, you’ll create content for Dove’s core and campaign moments across organic and paid social, translating briefs, insights and cultural signals into assets that feel relevant, inclusive and distinctive. 
We support flexible working and are open to different arrangements. 

You’ll be the creative craft lead behind always-on and campaign content for Dove—bringing strong ideas, sharp execution, and confident collaboration. Working at the intersection of creative, social strategy, production and performance, you’ll turn insight into content that is on-brand, rights-safe and ready to publish. 
Success means delivering high-quality work at pace, raising creative standards, and using performance learnings to improve content over time. 

What you will be doing: 

• Create social-first content for Dove across key channels (e.g., TikTok, Instagram, YouTube Shorts, Pinterest as relevant) that supports awareness, consideration and conversion goals 
• Develop content concepts that connect Dove’s purpose with everyday culture in a respectful, brand-safe way 
• Write and refine scripts, captions and hooks aligned to Dove’s tone of voice and inclusive approach 
• Shoot, edit and finish short-form video (where required), plus create static and motion assets in multiple formats 
• Produce modular content systems (templates, cut-downs, variants, localisation-ready assets) to scale across markets 
• Partner with Social, Brand, Legal/Compliance and Media teams to ensure content is accurate, approved, and optimised for placement 
• Collaborate with creators, influencers and production partners to deliver content that is authentic, rights-cleared and on message 
• Use data and platform signals (e.g., retention, shares, saves, CTR) to iterate and improve performance 
• Maintain high standards for representation and accessibility (e.g., captions, thoughtful casting, inclusive visuals) in line with Dove’s brand principles 
• Support and guide junior creators through clear feedback that improves consistency and craft

What you need to be great in this role: 

• A portfolio of social-first content (short-form video and statics), ideally including beauty/personal care or purpose-led brand work 
• Strong capability in concepting, scripting and editing for mobile-first platforms, with a clear feel for pacing, hooks and sound 
• Ability to translate a brief into platform-native content that stays true to brand strategy and delivers measurable outcomes 
• Experience working within brand governance (tone of voice, claims, approvals, usage rights) and collaborating with multiple stakeholders 
• Practical skills in relevant tools (e.g., Adobe Premiere/After Effects, CapCut, Photoshop, Illustrator, Figma/Canva—depending on your workflow) 
• Professional proficiency in communicating ideas, taking feedback, and moving work forward with clarity 
• Experience creating for global brands across multiple markets, including localisation and versioning workflows 
• Familiarity with paid social best practice (safe zones, messaging hierarchy, CTA clarity, testing variants) 
• Experience working with creator partnerships and UGC-style production 
• Understanding of content accessibility standards and inclusive production practices 
• Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning. 

Req ID: 16971
#LI-SL1 #LI-Hybrid #LI-director

The Role

Location: London, Leeds, Edinburgh, Glasgow or Birmingham - Hybrid

Core senior member of our Quality & Risk Management team who will be involved in improvement in processes, procedures, regulatory compliance and driving improvement in overall quality in the delivery of insolvency services.  This will involve supporting and advising our Insolvency Delivery Team and local office engagement teams delivering complex insolvency and MVL services to our clients.  In addition to ensuring compliance with statute and regulations, the individual should be commercially minded and able to communicate with senior stakeholders and engagement teams as a peer.  The individual will be required to act as a trusted advisor to engagement teams in respect of complex technical matters. 

Key Skills & Experience 

• Hold a pass in the JIEB corporate exam paper
• Hold a professional accountancy qualification (beneficial but not essential)
• Strong technical insolvency background and experience of dealing with complex technical matters
• Demonstrable technical experience in England & Wales insolvencies
• Knowledge and experience of all corporate insolvency processes (Administration, MVLs, Insolvent Liquidations, CVAs and FCRs)
• Knowledge of RP’s and Special Administrations (beneficial but not essential)
• Excellent attention to detail
• Knowledge of GDPR and SARs (beneficial but not essential) 
• Experience of dealing with the investigation, management and resolution of complaints and claims (beneficial but not essential) 
• Highly developed interpersonal skills and ability to work as part of a high performing and collaborative team
• Ability to communicate with, advise and influence engagement and delivery teams and senior stakeholders
• Good working knowledge of the ICAEW Code of Ethics, insolvency legislation and SIPs
• Experience of supporting and assisting in internal and external quality assurance reviews  
• Excellent time management skills and the ability to respond to queries quickly and efficiently
• Experience in preparing and delivering in-house training and presentations 

Key Responsibilities

• Lead, deliver and drive quality improvement by identifying and making improvements to standard templates, processes, policies and procedures
• Be a core member of the QRM senior leadership team
• Supporting the Financial Advisory CRO in the investigation, management and resolution of complaints and claims  
• Requirement to provide support and assistance in internal and external quality assurance reviews as required
• Responding to queries and provision of advice to teams verbally or in written form
• Work closely with and be interchangeable with (for holiday and illness cover) existing Insolvency QRM leadership
• Responding to complex technical queries in respect of prospective and live cases

The Financial Advisory Team at Teneo

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals.

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement to Financial Advisory, or delivering a route to recover value, our focus is delivering certainty from uncertainty.

What can we offer you?

New joiners are supported by a week-long induction programme, and continuous improvement is achieved through a structured and tailored programme that suits your career development.

As well as this we offer a whole host of benefits and reward including;

• Competitive Salary
• 28 days holiday
• Discretionary Bonus Scheme
• Cash benefits allowance
• Pension Scheme
• Extensive investment in personal development & learning
• Enhanced maternity and paternity leave (depending on length of service) and shared parental leave
• Group Income protection
• Life assurance
• Cycle to work schemes
• Regular social, cultural and charitable activities

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, and ESG.

The firm has more than 1,600 employees located in 40+ offices around the world.

#LI-Hybrid

About Yondr

Yondr is a disruptor. We challenge convention and simplify complexity. A global developer, owner operator and service provider of data centers, we deliver complex data center capacity needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without constraints. 

But we can’t do this without you.

About the Role 

In the Finance team, we believe in challenging convention, thinking differently, and never settling for less. The Senior Accounts Payable Manager leads Yondr’s global Accounts Payable function, ensuring accurate, efficient and compliant processing of all supplier invoices, employee expense claims, and vendor payments through Microsoft Dynamics 365 (D365) and our treasury processes.

This role provides leadership across a multi-regional AP team, manages internal and third-party processing capabilities, drives policy adherence, establishes strong financial controls and continuously improves the AP operating model. The Senior AP Manager will partner closely with Procurement, Construction, Operation, Treasury, Finance Systems, FP&A, Project functions, and regional Finance Controllers.

You will build on the remit historically delivered through interim AP leadership while helping to shape the future Shared Services model for the organisation

Main Responsibilities 

AP Leadership & Operations

· Own the end-to-end AP process in Microsoft Dynamics 365 (D365) and ExFlow — invoice capture, coding, matching, approval routing and payment execution.

· Improve AP speed and accuracy by enhancing D365/ExFlow automation, workflow logic, first-time-right submission and PO discipline.

· Ensure “No PO No Pay” compliance, strong data quality and proactive issue resolution.

· Oversee employee expense claims and partner with Treasury on timely reimbursement.

Stakeholder Partnerships

· Build strong, solution-driven relationships with Construction and Operations, especially on project-related purchasing, goods receipting and dispute resolution.

· Work closely with Procurement, Treasury, Finance Systems, FP&A, and business leads to reduce aged creditors and streamline P2P workflows.

· Act as the primary point of contact for vendors and external AP/GL system consultants.

People Leadership

· Lead, coach and develop AP teams across regions; promote accountability, consistency and continuous improvement.

· Train the business on PO creation, GR processes, expense compliance and ExFlow usage.

· Ensure correct AP system access for leavers and joiners.

Controls, Compliance & Reporting

· Maintain and improve AP controls, SOPs, policy documentation and process notes.

· Lead the AP month-end close (accruals, AP journals, reconciliations, system reviews).

· Ensure accurate AP system/ledger reconciliations.

· Support year-end audit and statutory reporting with complete AP schedules and documentation.

Future Scope – Shared Services Growth Path

· This role is designed to evolve into leading a broader Finance Shared Services function, ultimately taking responsibility for:

· Accounts Receivable (AR): billing, collections, cash allocation, customer account management.

· Bank Reconciliations: transitioning ownership from Treasury into Shared Services and standardising processes.

· Overseeing an integrated team covering AP, AR, expenses and reconciliations, driving global standardisation and automation.

Qualifications and experience 

Required

· 10+ years AP experience in a multinational environment.

· 5+ years in an AP Manager / Senior AP Manager role.

· Proven delivery of AP efficiencies and aged-creditor reduction.

· Strong working knowledge of D365 and ExFlow.

· Excellent leadership, communication and organisation skills.

Desirable

· ACA / ACCA / CIMA or a finance/accounting degree.

· Experience in AR, reconciliations or Shared Services.

· Exposure to high-growth, multi-region or project-driven environments.

At Yondr, we want to enhance the diversity, equity, inclusion and belonging of our workforce to reflect the world we live in. Our roles are potential opportunities for everyone; all interested parties, regardless of nationality, race, ethnicity, religion, age, sexual orientation, or gender, are welcome to apply. We ensure all candidates have equitable access and consideration throughout the hiring process.

Yondr is committed to fostering a welcoming, safe and inclusive work environment. We provide support through our benefits, which are inclusive of all backgrounds.