We are looking for a Transformation Architect to join our team. This is a fully remote role based in Dubai, reporting to the Solutions Consulting Director within the Solutions Consulting department.

Transformation architects work at the cutting-edge of Zscaler’s platform to create a multi-year cybersecurity vision together with our largest customers. This role is strongly customer-oriented and therefore requires engagement at mid-senior to practitioner levels within organisations while rewarding individuals who relish in-depth analysis of both business imperatives and technology infrastructure. Additionally, this role encourages lateral and creative thinking to guide customers drawn across all verticals towards a more secure, simplified future while constantly evangelising the benefits of a true zero trust approach along the way.

What you’ll do (Role Expectations)

• Drive Architecture Value by demonstrating the strategic value and ROI of platform offerings
• Lead Technical Evangelism and Champion Building through community engagement, technical content, and empowering internal advocates
• Execute Discovery and Qualification to uncover deep customer needs and align them with technical solutions
• Utilize Storytelling techniques to build emotional connections and enhance the impact of sales presentations
• Maintain Market awareness and competitive knowledge to tailor sales approaches based on in-depth analysis

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• Extensive related experience in enterprise architecture, networking, or security
• Excellent knowledge of enterprise architecture combined with advanced working knowledge of networking or security, coupled with a mid-level understanding of the data protection and security operations segments
• Strong business acumen with the ability to pivot and control conversations during meetings to achieve desired outcomes
• Proven skill in building long-term, trusted relationships with key stakeholders
• Ability to develop tailored sales approaches informed by a thorough analysis of market dynamics and competitive landscapes

What Will Make You Stand Out (Preferred Qualifications)

• Practical background in planning, designing, and implementing digital transformation within large multinational companies as a CXO, Enterprise Architect, or consultant
• Demonstrated ability to map technology benefits to realised business value
• Broad technology experience covering TCP/IP protocol stack, DNS, BGP routing, SD-WAN, GRE, IPsec, Layer-7 firewalls, Web Proxies, and Data Loss Prevention

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Position Overview:  

The Solutions Sales Director will be seen as a technical expert with a strong knowledge of Diligent's products. This position will play an instrumental role in driving revenue growth for Diligent for existing and new accounts and is responsible for understanding customer needs, tailoring solutions, and influencing the customers decision to commit by addressing specific and complex challenges.  

This individual contributor position is responsible for inbound and outbound sales, initial prospect/customer meetings, pipeline management and accurate forecasting through to deal completion. As a trusted advisor, the Solutions Sales Director plays a highly collaborative role providing technical expertise during co-selling opportunities with the Accounts team. Providing coaching, technical expertise and development to Sales colleagues is a key element of this position to enable team members to develop a deeper understanding of Diligent’s products.

Key Responsibilities 

• Demonstrates a strong level of technical knowledge in Diligent’s products and solutions. 
• Uses sound judgment, technical expertise and analytical thinking to propose different solutions to address more complex customer issues.  
• Adopts a ‘solutions’ selling approach, understanding customer needs, and developing solutions through the lens of the Diligent One Platform.  
• Ensure high levels of prospect satisfaction through proactive outreach with relevant insights and regular follow-ups to drive new opportunities.  
• Collaborate with the Sales team to create strategic account plans including proposals, presentations, and other sales materials that highlight the product solutions’ technical capabilities and advantages to address customer needs.  
• Coach and support the development of the Sales team internally by enhancing their technical knowledge, understanding of business value and developing their professional skills through curated learning forums.  
• Effectively utilize sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings. 
• Accurately maintain CRM records, forecast and report out on projected bookings, deals closed etc. on a regular basis.  
• Utilizes external insights of the competitor landscape, including customers’ business strategy and the direction of the industry to inform the creation of strategic account plans.  

Required Experience/Skills: 

• Extensive track record of success in account management and achieving revenue targets within the ethics & compliance technology industry. (Preference for experience in Third-Party Risk Management) 
• Proven ability to navigate complex sales cycles and manage large, complex deal negotiations with strategic clients. 
• Ability to build and maintain relationships with diverse stakeholders at different levels of the organisation. 
• Continuous learning, including a desire to develop knowledge and expertise in internal products, external industry trends and the customer landscape.  
• Strong communication, presentation and influencing skills.  
• A high level of curiosity and empathy with the ability to understand a potential customer's context, issues and pain points through effective questioning and listening. 
• Self-motivated, results-driven, and ability to work in a fast-paced and dynamic environment. 

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More about the role:

We are hiring for a senior Issues & Crisis communications leader to join Burson as part of a dedicated seconded team embedded within the Corporate Communications function of a globally significant organisation operating across energy, policy and international markets.

This is a high-stakes advisory role requiring calm judgement, intellectual rigour and the ability to advise decisively in complex, fast-moving situations. You will operate at senior levels, providing real-time counsel to leadership, shaping crisis frameworks, mitigating reputational risk and strengthening organisational resilience across regional and international environments.

Experience within energy, oil, gas, infrastructure or other highly regulated sectors will be advantageous. This role is suited to a strategic thinker who understands geopolitical nuance, stakeholder sensitivity and the demands of operating in visible, globally scrutinised contexts.

What you'll do:

• Serve as senior advisor on issues and crisis communications strategy and activation

• Develop and refine crisis playbooks, escalation frameworks and response protocols

• Provide on-the-spot counsel to senior stakeholders during live or emerging situations

• Lead risk identification and scenario planning across reputational, regulatory and geopolitical issues

• Draft holding statements, Q&A documents, reactive messaging and executive briefings

• Support high-profile press engagements during sensitive or complex periods

• Partner with media relations and stakeholder teams to ensure aligned narrative management

• Conduct post-incident reviews and strengthen long-term resilience frameworks

Experience that contributes to success:

• Significant experience in Issues & Crisis communications at Associate Director or Director level within a leading agency or in-house corporate environment

• Demonstrated ability to advise senior leadership confidently in high-pressure, high-visibility situations

• Strong understanding of regional and international geopolitical dynamics

• Experience within energy, oil, gas or similarly regulated sectors preferred

• Proven track record managing complex reputational risk across multiple markets

• Exceptional drafting skills and strategic messaging capability

• Experience operating within embedded/seconded structures or highly matrixed stakeholder environments

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More about the role:

We are looking for a senior, bilingual International Media Relations professional to join Burson as part of a dedicated seconded team embedded within the Corporate Communications function of a high-profile global organisation operating at the intersection of energy, policy and international affairs.

This role sits at the heart of complex, high-stakes communications across regional and international markets. You will lead strategic media engagement, shape narratives that resonate across Arabic and international press, and serve as a trusted advisor to senior stakeholders navigating an evolving geopolitical and business landscape. Experience across energy, oil, gas or adjacent regulated sectors will be highly advantageous.

This is an opportunity for a commercially astute communications leader who thrives in sophisticated environments and understands the nuance of operating within regionally sensitive, globally visible mandates.

What you'll do:

• Lead international and regional media strategy development and execution across Arabic and global markets

• Serve as a senior counsel to client leadership on proactive and reactive media engagement

• Develop clear, compelling messaging frameworks, Q&A documents and media responses

• Oversee press office operations including media planning, pitching and journalist engagement

• Build and maintain strong relationships with Tier 1 Arabic and international media

• Manage high-profile announcements, executive interviews and press conferences

• Provide crisis communications support including rapid response planning and issue mitigation

• Collaborate with Burson and client stakeholders to ensure narrative consistency across markets

Experience that contributes to success:

• Fluent in Arabic and English (spoken and written) with exceptional drafting capability in both languages

• Proven experience in international media relations at Associate Director or Director level within an agency or in-house corporate communications team

• Strong, established media network across GCC and wider regional press

• Deep understanding of the Middle East media landscape and its geopolitical sensitivities

• Experience supporting senior executives with media preparation and reputation management

• Background in energy, oil, gas, infrastructure or other complex regulated sectors preferred

• Demonstrated experience managing issues and crisis communications

• Ability to operate confidently within embedded/seconded environments and complex stakeholder structures

If you are a strategic, bilingual media leader ready to operate at the forefront of international communications, we would love to here from you.

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Burson MENA

Burson’s MENA operations stand as one of the largest and most respected communications agencies in the region, delivering impactful strategies rooted in craft, curiosity, counsel, and camaraderie. Burson MENA is a trusted partner for clients navigating complex communications and public affairs landscapes, shaping reputations, and driving business outcomes across diverse sectors.

Offices in Dubai, Abu Dhabi and Saudi Arabia and also part of the region is Qatar, Jordan, Bahrain and Egypt our team combines strategic expertise with AI-driven insights to craft compelling narratives that influence key decision-makers. Backed by a strong international and global network, we provide innovative, data-driven solutions that connect with audiences and create lasting impact. At Burson, our inclusive and high-performance culture fuels innovation, empowering individuals to excel and collaborate in a dynamic environment where growth thrives.

More about the role:

This pivotal role sits within our Government, Public Affairs & Sustainability communications team, supporting public sector institutions, policymakers, regulators, and government-adjacent organisations across the region. The role focuses on shaping narratives around public policy, sustainability, ESG, and responsible innovation, helping clients communicate complex priorities that directly impact citizens, industry, and the broader economy.

As an Account Director, you will play a central role in managing high-profile, often sensitive communications programmes at the intersection of government, sustainability, regulation, and emerging technologies. You will join a team recognised for its strong public-sector and institutional communications legacy, bringing strategic counsel, sound judgement, and deep stakeholder insight to complex challenges.

What you'll do:

• Be part of the development and execution of integrated government, public affairs, and sustainability communications strategies for ministries, regulators, state-owned entities, and public-sector partners.

• Advise clients on policy positioning, sustainability narratives, ESG priorities, and stakeholder engagement, ensuring alignment with national visions, climate commitments, and regulatory frameworks.

• Support communications around sustainability policy, climate action, energy transition, digital transformation, and social impact initiatives.

• Drive proactive and reactive media relations across mainstream, policy, sustainability, and trade media, managing sensitive issues and high-profile announcements.

• Develop and implement crisis, issues, and reputation management strategies, particularly for sustainability- and policy-related risks.

• Build and maintain trusted advisory relationships with senior clients, acting as a strategic partner on long-term reputation and public trust.

• Oversee day-to-day account management, ensuring high-quality execution, strong governance, and excellent client service.

• Mentor and develop junior team members, strengthening public affairs and sustainability expertise across the team.

Experience that contributes to success:

• Track record in public relations, public affairs, sustainability or ESG communications, ideally within an agency or advisory environment.

• Proven experience working with government entities, regulators, policy bodies, or public-sector organisations.

• Strong understanding of public policy, sustainability frameworks, ESG principles, and regulatory environments.

• Demonstrated expertise in media relations, issues management, content strategy, and stakeholder communications.

• Experience advising on or communicating sustainability initiatives, climate policy, energy transition, or social impact programmes

• Proficiency in English, with Arabic highly desirable.

• Interest in how emerging technologies and data support sustainability, transparency, and public-sector transformation.

• Exceptional strategic thinking, judgement, and relationship management skills.

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More about the role:

As an Account Director, you will be a central figure in our client relationships, confidently managing a portfolio of accounts and contributing significantly to the practice's strategic success. You will possess the gravitas to offer strategic communications counsel to C-suite executives and senior government stakeholders, and the ability to inspire and guide your project teams in the intricate world of government and public sector communications.

What you'll do:

• Lead strategic communications counsel for senior B2B and B2G clients on reputation management, public perception, and critical communications challenges.
• Develop, oversee, and execute comprehensive public relations strategies, impactful public awareness campaigns, and integrated stakeholder communication plans.
• Drive thought leadership initiatives that strategically position clients, shape public discourse, and enhance their reputation within the UAE and wider region.
• Manage complex media relations for sensitive public issues and proactive campaigns, engaging with key journalists, influencers, and commentators across diverse media platforms.
• Lead crisis and issues management pertaining to public scrutiny, media challenges, or reputational threats for clients.
• Drive new business growth within the Government & Public Sector Communications domain, from identifying opportunities to leading pitches and conversion.
• Mentor and develop senior and junior team members, fostering a culture of strategic communications excellence, collaboration, and continuous learning.

Experience that contributes to success:

• Proven experience as an Account Director or Senior Account Manager, with significant expertise in strategic communications, and media relations, particularly with government or public sector clients.
• Demonstrable track record in providing strategic communications counsel to senior B2B/B2G clients on complex public perception and reputational matters.
• Expertise in designing and executing effective strategic communications campaigns, public awareness initiatives, and integrated stakeholder communication plans.
• Strong media relations skills across broadcast, print, digital, and social channels, specifically within the governmental, corporate, and general news landscapes, including crisis communication.
• Deep understanding of the UAE and regional public discourse, media landscape, and cultural nuances crucial for effective government communications.
• Proven leadership in mentoring and developing high-performing teams, fostering strategic communications thinking and professional growth.
• Strong commercial acumen, including P&L oversight, new business development, and strategic budgeting for complex accounts.
• Exceptional strategic thinking, issues management, and analytical skills to navigate and influence complex public opinion and media environments

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More about the role:

This pivotal role sits within our dynamic Government & Technology communications team, focusing on the critical intersection of public sector engagement and cutting-edge Technology. As an Associate Director, you will be instrumental in shaping the narratives and enhancing the reputation of our key clients, primarily operating across government entities in the region and the B2B enterprise technology space. You will be joining a team celebrated for its strong agency communications legacy, bringing your robust PR expertise to bear on complex and impactful communications challenges.

This is a crucial position for a seasoned professional to lead strategic initiatives, manage high-stakes client relationships, and contribute significantly to the agency's growth and reputation within this specialized sector. Reporting directly to a Managing Director, your contributions will directly impact our clients' success and our agency's standing.

What you'll do:

• Lead the development and execution of comprehensive PR and communication strategies for Government clients and B2B enterprise technology clients.
• Drive proactive media relations, identify strategic opportunities, and manage reactive inquiries effectively.
• Design and deliver advanced media training programs for client spokespeople, preparing them for diverse media engagements.
• Develop and implement robust crisis communication plans and rapid response protocols for sensitive government-related accounts.
• Cultivate and maintain exceptional client relationships, serving as a trusted advisor and strategic partner.
• Manage day-to-day account operations, ensuring seamless execution and superior client service.
• Contribute to new business development efforts, including proposal writing and client presentations, within the Government & Technology sector.
• Mentor and guide junior team members, fostering their professional development and ensuring team excellence.

Experience that contributes to success:

• Extensive experience in PR and communications, with a significant background in agency environments.
• Demonstrated expertise in working with Government clients, coupled with B2B enterprise technology communications experience.
• A comprehensive and varied communications skillset, including strong capabilities in media relations, content strategy, and crisis management.
• Proven experience in designing and delivering effective media training sessions for senior executives.
• Proficiency in both English and Arabic is highly desirable.
• A strong interest in emerging technologies, particularly AI.
• Exceptional strategic thinking, problem-solving, and client relationship management abilities.
• Ability to thrive in a fast-paced, dynamic agency setting and manage multiple priorities effectively

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More about the role:

Burson’s MENA operations stand as one of the largest and most respected communications agencies in the region, delivering impactful strategies rooted in craft, curiosity, counsel, and camaraderie. Burson MENA is a trusted partner for clients navigating complex communications and public affairs landscapes, shaping reputations, and driving business outcomes across diverse sectors.

Burson MENA has offices in Dubai, Abu Dhabi and Saudi Arabia and also part of the region is Qatar, Jordan, Bahrain and Egypt. Our team combines strategic expertise with AI-driven insights to craft compelling narratives that influence key decision-makers. Backed by a strong international and global network, we provide innovative, data-driven solutions that connect with audiences and create lasting impact. At Burson, our inclusive and high-performance culture fuels innovation, empowering individuals to excel and collaborate in a dynamic environment where growth thrives.

We’re looking for a highly strategic and commercially astute Group Account Director with deep expertise across B2B/Corporate & Consumer technology communications. You will have a proven track record of leading major technology accounts, understanding the intricate relationship between corporate reputation, B2B narratives, and engaging consumer campaigns.

A profound passion for what technology enables, combined with a vision for its communication, is essential as you will be working with a portfolio of the world’s leading technology brands.

What you'll do:

• Lead and strategically manage a portfolio of high-profile technology accounts, ensuring exceptional client service and strategic alignment with business objectives.
• Provide high-level strategic communications counsel to senior client stakeholders, acting as a trusted advisor across B2B/corporate reputation and consumer engagement.
• Drive the development and execution of integrated communication strategies and campaigns for technology clients, encompassing PR, content, digital, and events.
• Cultivate and expand senior media and influencer relationships across business, technology, and consumer outlets to secure impactful coverage and thought leadership opportunities.
• Oversee crisis and issues management for technology clients, providing expert guidance and executing robust communication plans.
• Lead, mentor, and develop a high-performing team of account managers and executives, fostering their growth and ensuring excellence in delivery.
• Champion creative thinking, data-driven insights, and innovative approaches to client challenges and campaign development.
• Contribute significantly to new business development, including identifying prospects, developing proposals, and leading pitches for technology accounts.

Experience that contributes to success:

• Demonstrable passion for what technology enables and a deep understanding of the global and regional technology landscape (B2B, corporate, and consumer).
• Extensive proven experience in technology PR, specifically leading high-profile B2B/corporate and consumer technology accounts within an agency environment.
• Exceptional leadership capabilities, with a proven track record of managing, mentoring, and inspiring senior and junior account teams.
• Highly strategic client handler with the ability to provide expert counsel and navigate complex client challenges at a senior level.
• Proven ability to develop and execute sophisticated, integrated communication plans that deliver measurable results and align with client business objectives and market trends.
• Expertise in media relations, influencer engagement, and thought leadership strategies across the technology spectrum.
• Familiarity and practical application of advanced PR measurement tools and a data-driven approach to demonstrating campaign performance and ROI.
• Outstanding written and verbal communication skills, with experience in approving high-level communications materials

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More about the role:

Burson’s MENA operations stand as one of the largest and most respected communications agencies in the region, delivering impactful strategies rooted in craft, curiosity, counsel, and camaraderie. Burson MENA is a trusted partner for clients navigating complex communications and public affairs landscapes, shaping reputations, and driving business outcomes across diverse sectors.

Burson MENA has offices in Dubai, Abu Dhabi and Saudi Arabia and also part of the region is Qatar, Jordan, Bahrain and Egypt. Our team combines strategic expertise with AI-driven insights to craft compelling narratives that influence key decision-makers. Backed by a strong international and global network, we provide innovative, data-driven solutions that connect with audiences and create lasting impact. At Burson, our inclusive and high-performance culture fuels innovation, empowering individuals to excel and collaborate in a dynamic environment where growth thrives.

We are seeking a dynamic and experienced Dubai-based Account Director to join our Destination Marketing practice. This pivotal role will focus on our portfolio of B2B/Corporate real estate clients, as well as broader destination projects. You will be instrumental in leading strategic communication initiatives, fostering deep client relationships, and driving impactful campaigns. This role offers the opportunity to lead and innovate within a fast-paced environment, working with high-profile clients and collaborating with industry-leading experts. You will leverage your expertise in corporate & consumer communications, B2B/corporate media relations, and your robust experience in destination or real estate communications.

What you'll do:

• Lead and manage key client accounts within the Destination Marketing practice, with a specific focus on B2B/Corporate real estate clients.
• Develop and execute sophisticated communication strategies that integrate corporate & consumer communications for maximum impact.
• Drive B2B/corporate media relations, building and maintaining strong relationships with key business, real estate, and trade journalists and influencers.
• Oversee comprehensive press office functions, proactively identifying news angles and expertly managing reactive media enquiries for corporate and real estate clients.
• Provide high-level strategic counsel to clients, guiding them through complex communication challenges and market opportunities.
• Lead the development of high-quality content, including strategic presentations, thought leadership pieces, press releases, and digital narratives tailored for B2B audiences.
• Mentor and manage junior team members, fostering their development and ensuring excellence in project execution.

Experience that contributes to success:

• Bi-lingual Arabic & English highly desirable 
• Proven experience as an Account Director (or equivalent senior role) in a communications agency or in-house team, with significant exposure to B2B/Corporate real estate clients.
• Demonstrable expertise in both corporate & consumer communications, with a strategic understanding of how to bridge the two.
• Exceptional track record in B2B/corporate media relations, with established contacts and a deep understanding of the real estate and business media landscape.
• Extensive experience within destination marketing or real estate communications is essential.
• A strategic thinker with a proven ability to develop and execute complex, integrated communication plans that achieve measurable business objectives.
• An adept client handler, capable of building trusted advisor relationships and confidently sharing strategic counsel at a senior level.

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