Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Bulgaria. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options and 25 vacation days for a healthy work-life balance.
• Co-subsidized transportation & Multisport cards.
• Premium health insurance for fast and easy access to top healthcare services.
• Training policy for technical and other skills-related events, courses and certifications.
• Personal career development roadmap guided by performance evaluations.
• Self-care program offering psychological consultations & discussions for you and the team.
• Cozy office space designed for comfort and productivity.
• Exciting team events and company gatherings.

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine. 

Beyond a competitive compensation package, we offer: 

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration  

The role  

As a Senior Service Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 5+ years of experience, a growth mindset and a drive to make a lasting impact. 

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Implement and manage operational support services for large international clients
• Construct and manage support processes and teams in a complex vendor and client landscape
• Set up and negotiate managed service contracts and SLAs
• Monitor and manage service accounts, reporting and performance metrics
• Lead incident, problem, change and request management processes
• Coordinate with 3rd party vendors and internal delivery teams to ensure end-to-end service excellence
• Liaise with clients daily to maintain service quality and satisfaction
• Contribute to continuous improvement in operational excellence and delivery processes
• Manage security and privacy processes for your accounts
• Share knowledge with peers and contribute to the Technology Run craft circle
• Support pre-sales processes as needed

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 5+ years of relevant experience in ITIL-based processes and SLA management
• Experience setting up managed services contracts and SLAs
• Familiarity with Agile delivery methods such as SCRUM and Kanban
• Understanding of DevOps principles
• Experience working in an international and multicultural context with offshored teams
• Excellent command of English (C2 level)
  

Nice to have qualifications  

• ITIL, ASL and/or BiSL certification
• Experience with online commerce and/or experience platforms
• Technical affinity to understand platform operations and support requirements
• Strong client orientation, communication and interpersonal skills
• Motivated to contribute to operational quality improvements 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Poland. 

Mental and physical health:

• 24 working days of paid vacation
• National holidays covered
• Sick leave (up to 20/year)
• Unpaid leave (up to 20/year)
• Medical insurance
• Multisport card OR Multikafeteria
• Maternity & paternity leave support

Personal and professional development:

• Internal workshops & learning initiatives
• Professional certifications reimbursement
• Participation in professional local & global communities
• Growth Framework to manage expectations and define the steps to move towards the selected career
• Mentoring program with the ability to become a mentor or a mentee to grow to a higher position

Valtech Poland has a system of progressive benefit packages – the longer you stay with the company, the more benefits you get!

Beyond a competitive compensation package, we offer: 

• • Flexibility, with remote and hybrid work options (country-dependent) 
  • Career advancement, with international mobility and professional development programs 
  • Learning and development, with access to cutting-edge tools, training and industry experts 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

The Talent Development Specialist plays a pivotal role in building a high-performing, future-ready workforce by designing and delivering programs that support employee growth, career progression, and capability development. The role focuses on aligning talent strategies with business objectives, fostering a culture of continuous learning, and enabling individuals to reach their full potential. The specialist partners with business stakeholders to identify development needs, implement scalable solutions and measure impact. 

Role responsibilities

• Learning Needs & Development Planning: Identify capability gaps and future skill requirements through data analysis and stakeholder engagement. Translate insights into integrated learning and development plans. 

• Instructional Design & Learning Delivery: Create and deliver engaging learning experiences using modern methodologies and digital tools. 

• Performance Enablement: Partner with P&C and business leaders to embed performance frameworks, tools, and practices that drive clarity, accountability, and growth. 

• Career & Growth Pathways: Support employees and line managers in navigating the people growth framework, development opportunities and learning programs. 

• Coaching & Development: Provide coaching and support to employees and line managers to enhance performance and accelerate growth. 

• Data-Driven Insights: Use analytics to measure learning impact, performance trends, and development outcomes. Recommend improvements based on evidence. 

• Stakeholder Collaboration: Work closely with managers and leaders to align talent development initiatives with business priorities. 

   

Must have qualifications

• Previous experience of successfully implementing talent and learning programs​, preferably at a global level  

• Instructional Design & Learning Theory – Ability to create learner-centric programs grounded in evidence-based methodologies. 

• Digital Learning Tools – Proficiency in LMS, e-learning authoring tools, and virtual platforms. 

• Performance Management Knowledge – Understanding of frameworks, goal-setting, and feedback processes. 

• Career Development Expertise – Ability to design pathways and programs for growth and progression. 

• Facilitation & Delivery – Skilled in engaging diverse audiences in both in-person and virtual settings. 

• Learning Content Development – Expertise in creating impactful materials and resources. 

• Learning Needs Analysis & Data Evaluation – Strong analytical skills to assess gaps and measure impact. 

• Coaching & Development – Competence in guiding individuals toward growth and performance goals. 

• An agile mindset with strong understand of leading dynamic programmes that evolve and change rapidly  

• Strong stakeholder management skills, including the ability to influence and communicate effectively  

• Strong ownership and accountability  

• Experience in fast paced environments, comfortable with high levels of ambiguity.   

• Professional certificates in learning and development preferred 

• English language proficiency 

• Diversity, equity and inclusion proficiency​ 

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine 

Beyond a competitive compensation package, we offer:  

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. 

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

We are looking for a Senior Python + AI Engineer, to join the existing backend team.

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Strong experience with Python (3.10+) and async programming in production
• Hands-on FastAPI delivery (REST APIs, OpenAPI), experience with Pydantic, SQLAlchemy and Alembic migrations
• Experience with Redis would be a plus for caching and pub/sub where needed is a plus
• Working experience with TypeScript and React (Next.js) is a plus

• Practical experience building LLM-powered applications with tool-calling and agentic patterns
• Strong familiarity with LangChain and LangGraph for stateful, multi-agent orchestration
• Experience developing or integrating MCP servers/clients
• Experience working with AI code generation tools (e.g., Cursor, GitHub Copilot etc.)
• Practical experience with RAG. Would be a plus Knowledge Graphs and Graph RAG

• Familiarity with Docker in production environments
• Familiarity with Azure delivery patterns and CI/CD workflows
• Working knowledge of LLM observability (e.g., Langfuse, LangSmith), structured logging, and trace-based debugging

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a Full time position based in Ukraine. 

Beyond a competitive compensation package, we offer: 

• Mental and physical health:
  • Medical insurance 
  • Sports reimbursement budget 
  • Home office support 
  • A number of free psychological and legal consultations 
  • Maternity and paternity leave support 
    
    
• Personal and professional development:
  • Internal workshops and learning initiatives 
  • English language classes compensation 
  • Professional certifications reimbursement 
  • Participation in professional local and global communities 
  • Growth Framework to manage expectations and define the steps to move towards the selected career 
  • Mentoring program with the ability to become a mentor or a mentee to grow to a higher position 
  • Valtech Ukraine has a system of progressive benefits packages in place — the longer you stay with the company — the more benefits you get. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

About the Role

The Accounts Receivable Specialist supports day‑to‑day AR operations, including accurate invoicing, timely payment application, and follow‑up on outstanding balances. This role works closely with internal teams and customers and supports software maintenance license renewals and subscription‑based billing models.

Responsibilities

• Monitor AR aging reports and support collection efforts to reduce overdue balances
• Follow up on overdue accounts in accordance with established collection procedures
• Support daily Accounts Receivable operations, including invoicing, payment application, and collections
• Respond to customer inquiries and assist with investigating billing discrepancies
• Support Account Managers, Support Team, Delivery Team, and Cloud Team with AR inquiries, service holds or suspensions for non‑payment, and transaction history requests
• Prepare and post customer payment journals and adjustments in accordance with internal controls
• Assist with AR reporting, including aging analysis, DSO support data, bad debt reserve inputs, and month-end AR Balance Sheet Reconciliation activities
• Support Finance & Operations initiatives related to AR process improvements and system enhancements
• Support monthly sales affiliate commission reporting
• Assist with audit requests and maintain accurate AR documentation

Value‑Added Experience & Expertise

• Software Maintenance & Renewal Billing
  Experience supporting software maintenance agreements and renewal billing, including tracking contract terms, renewal dates, and pricing changes to ensure accurate and timely invoicing.
• Microsoft Subscription & Cloud Billing Experience
  Working knowledge of subscription‑based billing models, including Microsoft CSP, Microsoft 365, Azure, and other recurring or usage‑based services. Familiarity with supporting accurate billing, renewals, and reconciliations within AR processes.
• Microsoft Portals & Licensing Platforms
  Hands‑on experience using Microsoft portals (such as Partner Center and related licensing or subscription management tools) to review subscriptions, validate billing details, investigate discrepancies, and support customer inquiries.

About the Role

Enavate is a US-based IT company and a Microsoft Gold Partner, known for disrupting the SMB industry with tailored business solutions. As our European team continues to grow, we are looking for a Senior Microsoft Dynamics 365 CE Consultant who combines strong functional and technical expertise with a consultative mindset.

In this role, you will act as a trusted advisor to our clients, helping them shape their digital transformation journey with Microsoft technologies. You will work closely with stakeholders to understand business challenges, guide solution design, and deliver impactful implementations using Microsoft Dynamics 365 (Sales, Customer Insights – Journeys, Field Service, Customer Service) and the Microsoft Power Platform.

Beyond implementation, you will play a key role in mentoring junior consultants, contributing to solution design, and supporting pre-sales activities, ensuring clients achieve long-term value from their Microsoft investments.

Report to: CE & PP Practice Leader
POD: Client Delivery
Location: Ukraine (remote), Poland (remote)
Type: Full-time Team Member

Your Impact and Key Responsibilities:

Client Advisory & Solution Leadership

• Act as a trusted advisor to clients, helping them define and evolve their CRM and customer engagement strategy using Microsoft technologies.
• Lead discovery sessions and workshops to understand client objectives, processes, and challenges.
• Translate business needs into scalable Dynamics 365 and Power Platform solutions.
• Provide strategic guidance on best practices, roadmap planning, and adoption of Microsoft technologies.

Implementation & Solution Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys solutions aligned with client requirements.
• Design and build Power Platform solutions, including Power Apps, Power Automate, and Copilot Agents, to automate and optimize business processes.
• Design and implement integrations between Dynamics 365 and other enterprise systems.
• Support the full project lifecycle from requirements gathering through implementation, deployment, and post-go-live support.
• Troubleshoot and resolve issues related to Dynamics 365, Power Platform, and integrated systems.
• Understand data structure. Design and build relational data model.

Team Collaboration & Mentorship

• Provide guidance and mentorship to junior consultants and delivery team members.
• Contribute to solution architecture discussions and technical documentation.
• Collaborate with cross-functional teams to deliver high-quality client outcomes.

Pre-Sales & Practice Contribution

• Support pre-sales activities such as solution demonstrations, discovery workshops, and proposal input.
• Help shape solution approaches and effort estimates during the sales cycle.
• Contribute to the growth of the Dynamics 365 and Power Platform practice through knowledge sharing and best practices.

What It Takes to Be Successful:

Education & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Microsoft certifications in Dynamics 365 or Power Platform are highly desirable.

Professional Expertise

• Extensive experience with Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Strong experience with Power Apps and Power Automate.
• Experience implementing Power Pages; Power BI and Copilot Agents – nice to have.
• Strong understanding of CRM processes, business workflows, and automation.
• Proven ability to translate business requirements into scalable solutions.
• Experience with data migration, integrations, and system architecture design.
• Strong problem-solving, analytical, and troubleshooting skills.
• Experience creating solution documentation and functional specifications.
• Ability to balance strategic advisory with hands-on delivery.
• English language proficiency at Upper-Intermediate level or higher (B2+), enabling effective communication with international clients and colleagues.

About the Role

Enavate is a US-based IT company and a Microsoft Gold Partner, known for disrupting the SMB industry with tailored business solutions. As our European team continues to grow, we are looking for a Senior Microsoft Dynamics 365 CE Consultant who combines strong functional and technical expertise with a consultative mindset.

In this role, you will act as a trusted advisor to our clients, helping them shape their digital transformation journey with Microsoft technologies. You will work closely with stakeholders to understand business challenges, guide solution design, and deliver impactful implementations using Microsoft Dynamics 365 (Sales, Customer Insights – Journeys, Field Service, Customer Service) and the Microsoft Power Platform.

Beyond implementation, you will play a key role in mentoring junior consultants, contributing to solution design, and supporting pre-sales activities, ensuring clients achieve long-term value from their Microsoft investments.

Report to: CE & PP Practice Leader
POD: Client Delivery
Location: Ukraine (remote), Poland (remote)
Type: Full-time Team Member

Your Impact and Key Responsibilities:

Client Advisory & Solution Leadership

• Act as a trusted advisor to clients, helping them define and evolve their CRM and customer engagement strategy using Microsoft technologies.
• Lead discovery sessions and workshops to understand client objectives, processes, and challenges.
• Translate business needs into scalable Dynamics 365 and Power Platform solutions.
• Provide strategic guidance on best practices, roadmap planning, and adoption of Microsoft technologies.

Implementation & Solution Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys solutions aligned with client requirements.
• Design and build Power Platform solutions, including Power Apps, Power Automate, and Copilot Agents, to automate and optimize business processes.
• Design and implement integrations between Dynamics 365 and other enterprise systems.
• Support the full project lifecycle from requirements gathering through implementation, deployment, and post-go-live support.
• Troubleshoot and resolve issues related to Dynamics 365, Power Platform, and integrated systems.
• Understand data structure. Design and build relational data model.

Team Collaboration & Mentorship

• Provide guidance and mentorship to junior consultants and delivery team members.
• Contribute to solution architecture discussions and technical documentation.
• Collaborate with cross-functional teams to deliver high-quality client outcomes.

Pre-Sales & Practice Contribution

• Support pre-sales activities such as solution demonstrations, discovery workshops, and proposal input.
• Help shape solution approaches and effort estimates during the sales cycle.
• Contribute to the growth of the Dynamics 365 and Power Platform practice through knowledge sharing and best practices.

What It Takes to Be Successful:

Education & Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
• Microsoft certifications in Dynamics 365 or Power Platform are highly desirable.

Professional Expertise

• Extensive experience with Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Strong experience with Power Apps and Power Automate.
• Experience implementing Power Pages; Power BI and Copilot Agents – nice to have.
• Strong understanding of CRM processes, business workflows, and automation.
• Proven ability to translate business requirements into scalable solutions.
• Experience with data migration, integrations, and system architecture design.
• Strong problem-solving, analytical, and troubleshooting skills.
• Experience creating solution documentation and functional specifications.
• Ability to balance strategic advisory with hands-on delivery.
• English language proficiency at Upper-Intermediate level or higher (B2+), enabling effective communication with international clients and colleagues.