Job Title: Communications & Learning Specialist
Location: Kabarole with travel within districts of operation
Reports to: ASTYE Program Lead

Application Deadline: 14th May 2026

Program Background

The Agrifood System Transformation for Youth Employment (ASTYE) Uganda program

ASTYE is a 5-year transformative initiative designed to enable dignified and fulfilling work opportunities primarily for financially disadvantaged young women, refugees, and vulnerable groups by addressing structural barriers in Uganda's Agrifood system. Aligned with Uganda’s Vision 2040, the National Development Plan and Government of Uganda Agriculture Value Chain Development Strategy, the program will contribute to national efforts toward poverty alleviation, economic growth, as well food and nutrition security. Additionally, ASTYE is part of the Mastercard Foundation’s Young Africa Works strategy in Uganda, which aims to empower 4.3 million young Ugandans, particularly young women, by addressing structural barriers to employment and providing them with the skills and resources to succeed.

Specifically, GOAL will implement component one to reach 500,000 financially disadvantaged young people, with 456,000 transiting into work and 336,000 securing dignified and fulfilling work. As the program is young women-centric, 80% of the total outreach target will be young women within Uganda's agrifood ecosystem. Furthermore, 5% of the total youth in work target will be refugees, and another 5% will be people with disabilities.

Job summary

The Communications and Learning Specialist will be in charge of Communications and learning, conducting learning, accountability, documentation and disseminating learnings. The Communications and Learning Specialist is expected to play an important role in providing leadership in the development and implementation of the Communications and Learning strategy for the ASTYE program. The role entails carrying out communication activities, Learning, accountability and ensuring quality of communication and Learning materials produced that informs and contributes towards influencing and educating partners and stakeholders. The Communications and Learning Specialist will work closely with and review the work of a professional media service provider (s), who will deliver communication products according to contract. The postholder will design leaflets, briefs, press releases, and publications on demand, ad hoc basis.

To be successful in this role, you will need:

Essential

• Postgraduate diploma in a related field
• Bachelor's Degree in Journalism, Mass Communication or a related field
• 5 years work experience and at least 3 years of demonstrated experience in Communication component of a donor – funded project, private enterprise or media house.
• Experience with social media, website development and creative design.
• Experience collaborating with stakeholders across private sector, government agencies, and academic institutions.

Desirable

• Excellent use of creative design software
• Demonstratable skills in digital community feedback and response mechanism
• Strong analytical skills with the ability to synthesize information and present findings clearly.
• Strong interpersonal and communication skills, demonstrating fluency in written and spoken English to effectively engage diverse stakeholders.
• Ability to prioritize, implement, and deliver high-quality work within tight timelines and with minimal supervision
• Ability to travel up to 50% of time from base.

The key responsibilities of the role will be:

Strategic Communications and Planning

• Develop and implement a program communications strategy and annual workplan aligned with the ASTYE objectives and the GOAL and Mastercard Foundation’s communications strategy and guidelines.
• Maintain a Stakeholder Database for the ASTYE program.
• Ensure all communications outputs are brand-aligned, compliant with the Foundation’s brand guidelines, and reflect program values and positioning.
• Keep the Crisis and Reputational Risk Mitigation Plan updated, with clear incident reporting protocols, escalation steps, and holding statements.
• Lead the MEAL and Programme teams, liaising with the funding partner and Technical Advisors and others to convert data/workshop notes/interviews/complex technical documents into well-written and engaging content suitable for a range of audiences.
• Coordinate with ASYTE Leadership team, MEAL and Programme teams and solicit input into regular internal and external communication outputs
• Provide training and capacity building to Programme staff as needed on development/production of content for communication materials
• Produce high-quality Learning and communication materials such as learning briefs, case studies, success/challenge stories, newsletters, blogs, photo journals and videos reflective of all GU programme areas
• Produce quarterly ASYTE Project message sheets and share with Funding partner, GOAL HQ and ASYTE senior leadership.
• Act as an information bridge between the Communications Team in ASYTE project, GOAL and Funding partner
• Serve as the focal point for information requests on programmatic learning;
• Review, adapt and edit resources in coordination with relevant colleagues and stakeholders (e.g. Programmes, MEAL, HR, others) to respond to requests for information from a range of partners and funding partner
• Support the implementation of a ASYTE social media plan, with regular updates to GOAL Uganda and Funding partner’s social media platforms
• Manage communication material supplies and replenishment

Content Development and Impact Storytelling

• Capture and amplify youth voices through multimedia formats (written, video, digital) that demonstrate the impact of the program and inline with the GOAL and Mastercard Foundation’s guidelines.
• Document and package impact stories showing changes in livelihood outcomes, opportunities for young people, and institutional strengthening.
• Develop communication materials (briefs, brochures, fact sheets, presentations, infographics, newsletters, digital content) tailored to stakeholder needs.
• Ensure all communications reflect evidence from program M&E data, translating insights into accessible and compelling formats.

Media and Digital Engagement

• Develop a media engagement strategy for the ASTYE program.
• Lead digital campaigns and social media content to drive awareness and uptake of the program by young people.
• Draft and disseminate media releases, op-eds, and feature articles in consultation with program leadership.
• Build and maintain relationships with journalists, media outlets, and digital influencers to ensure accurate and positive coverage for the program.
• Manage the program’s digital platforms (website, social media, newsletters) and monitor analytics to optimize engagement and reach.

Stakeholder Communication and Coordination

• Provide tailored, timely, and accurate communication updates to stakeholders (youth, government and Private Sector Actors, Civil Society Organizations, implementing partners, Mastercard Foundation, GOAL global team, and other financiers).
• Coordinate with internal teams (Project Manager, M&E, Gender Specialist, Finance, HR) to ensure consistency and accuracy in communications.
• Support events, learning workshops, training sessions, and program convenings by developing media kits, talking points, and branded materials, etc.
• Serve as focal point for communications with government bodies and strategic partners.

Monitoring, Learning, and Reporting

• Monitor, evaluate, and report on the effectiveness of communications activities against agreed indicators (reach, engagement, uptake, partner feedback, etc.).
• Incorporate learnings into evolving communication strategies to strengthen impact and improve delivery.
• Produce quarterly and annual communications reports that feed into program, GOAL and, Mastercard Foundation reporting requirements.
• Support the MEAL Coordinator and Program Leads to develop and apply learning documentation guidelines, tools, and templates.
• Ensure systematic documentation of lessons learned, best practices, innovations, and adaptations across ASTYE interventions.
• Facilitate integration of learning into program design, policy development, and decision-making processes.
• Act as focal point for development and dissemination of organisational learning resources.
• Collaborate with MEAL and Communications teams to apply standardized learning tools and reporting frameworks.
• Explore and promote innovative approaches and digital tools for learning capture, analysis, and dissemination.

Accountability

• Lead the design and implementation of a comprehensive accountability framework aligned with humanitarian principles and organizational policies and GOAL’s strategies and priorities.
• Lead the establishment of community feedback mechanisms (CFMs) to empower communities in expressing their concerns and suggestions.
• Facilitate consultations with affected communities to understand their needs, expectations, and feedback on responses.
• Collaborate with program teams to ensure community voices are integrated into program design and implementation.
• Develop and deliver capacity building training for ASYTE staff, partners to ensure accountability standards, tools, and best practices are well taken and implemented.
• Coordinate with the MERL Officers to establish and apply robust monitoring systems to effectively track CFMs from all ASYTE operation areas.
• Regularly analyze, consolidate and share CFM data with leadership, funding partner and partners to ensure community feedback is timely acted upon, and reports are timely shared with all responsible.
•       Manage ASYTE’s hotline and use the information to meaningfully collect, synthesize and monitor feedback working in collaboration with the program team and ASYTE’s leadership.
•         Undertake regular field visits to identify best practices and provide supportive supervision to all area offices and their programs focusing on accountability and learning.

General Terms and Conditions

At GOAL we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please just contact our Recruitment Team at recruitment@ug.goal.ie

GOAL Commitment to Diversity, Equity and Inclusion:
GOAL is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees. We foster an inclusive culture where all voices are heard and valued. We know that the more inclusive we are, the better our work will be.

All employees share in the responsibility for fulfilling GOAL’s commitment to equal employment opportunity and equal treatment. GOAL does not discriminate against any employee on the basis of sex, race, color, ethnic background, tribe, birth, creed or religion or social or economic standing, political opinion, disability.

Code of Conduct and Accountability within GOAL

GOAL is an equal opportunities employer and has values and behaviours framework which defines our code of conduct. Any candidate offered a job with GOAL will be expected to adhere to the following key areas of accountability.

• Comply with GOAL’s policies and procedures with respect to safeguarding, Code of Conduct, health and safety, data protection and confidentiality, do no harm principles and unacceptable behaviour protocols.
• Report any concerns about the welfare of a child or vulnerable adult or any wrongdoings within our programming area.
• Report any concerns about inappropriate behaviour of a GOAL staff or partner.

Safeguarding

Children and vulnerable adults a must be safeguarded to the maximum extent from deliberate or inadvertent actions and failings that place them at risk of abuse, sexual exploitation, injury, and any other harm. One of the ways that GOAL shows this on-going commitment to safeguarding is to include rigorous background and reference checks in the selection process for all candidates.

GOAL 

Established in 1977, GOAL is an international humanitarian agency and works with the most vulnerable communities to help them respond to and overcome humanitarian crises, and to assist those facing poverty and exclusion achieve greater resilience and well-being. GOAL envisions a world beyond humanitarian crises where poverty no longer exists, where vulnerable communities exposed to shocks and stresses are resilient, where barriers to well-being are removed and where everyone has equal rights and opportunities. 

General Description of the Country Programme 

First operational in Uganda in 1979, the current GOAL Uganda country programme focuses on Health, (including WASH, Health Accountability and Nutrition); and a market-based systems approach to improving agricultural livelihoods and WASH. GOAL Uganda mainstreams gender, child protection, social behavior changes and resilience strategies across all programming. GOAL uses a mixture of direct implementation and partnerships with national and international civil society organizations, local government, the private sector and communities to give effect to our mission.  

GOAL Uganda has a skilled team of over 110 personnel and has a head office in Kampala and field offices in 7 locations across Northern, Southwestern and Eastern regions of Uganda.  GOAL Uganda’s donors include the Mastercard Foundation, charity: water, Irish Aid, The Kingdom of Netherland Embassy in Uganda (EKN) and other private donors.  

Interested applicants who meet the requirements should apply through the link with at least 3 professional referees (current or former Line Manager) from the last three employers and daytime contact number by 14th May 2026.

What you will be doing:

• Manage the full execution of sponsored product campaigns across digital advertising platforms like Amazon Advertising, Google Ads and other retail media channels.
• Set up and optimize campaigns through keyword research, targeting refinement, bid management and creative adjustments to meet performance objectives.
• Monitor key performance metrics such as impressions, clicks, conversions and ROI, and implement improvements to maximize visibility and sales impact.
• Run structured A/B tests on creatives, targeting options and bidding strategies to continuously enhance campaign efficiency.
• Conduct detailed keyword research to identify high value search terms and optimize match types, bids and targeting relevance.
• Manage budgets efficiently, monitor pacing and performance against targets and adjust investment strategies when necessary.
• Prepare reports and dashboards that track KPIs, highlight trends and present clear, data driven recommendations for ongoing improvement.
• Analyze performance data to identify insights, business opportunities and risks, and communicate findings to internal stakeholders.
• Monitor competitor activity, benchmark performance and use market intelligence to refine campaign strategy and execution.
• Work closely with cross functional teams including product marketing, e-commerce, analytics and external vendors to align advertising efforts with business goals and category priorities.
• Support product launches, promotional campaigns and commercial initiatives through strong execution of sponsored product advertising.

What we are looking for:

• Bachelor degree in Marketing, Advertising, Business Administration or a related field.
• Strong experience in digital advertising with hands-on work in sponsored product campaigns on platforms such as Amazon Advertising or Google Ads.
• Solid understanding of campaign setup, optimization, tracking and reporting tools.
• Analytical mindset with the ability to interpret data, extract insights and take action based on performance trends.
• Excellent communication skills with the ability to collaborate across teams and with external partners.
• High level of organization and attention to detail, comfortable managing several campaigns at the same time.
• Good knowledge of e-commerce, online retail and emerging retail media trends.

Kindly make your application by 15th May 2026

Interview stages 

• HR meeting with the Talent Acquisition
• Technical meeting with hiring manager
• Final meeting with the functional manager

Position Overview 

At Educate!, the Senior Product Associate will play a crucial role in driving user research, product experimentation, and continuous improvement to meet the needs of Africa’s youth. This role combines hands-on experimentation, ensuring that all product development efforts align with Educate!’s long-term mission of transforming education for millions of youth across Africa. The successful candidate will collaborate with cross-functional teams to lead user-centered validations, develop frameworks for experimentation, and optimize product development processes.

The Educate! Experience is currently impacting 32,000 youth in Ugandan secondary schools and is Educate!s most mature product. Within the context of this product we continuously seek to maintain and deepen our impact whilst also conducting research and development initiatives that benefit other Educate! Products. The Senior Product Associate will play a pivotal role in ensuring data-driven insights are available to guide the product team in strategic decisions and inform product improvements. The Senior Product Associate will be trusted to define the plan and execute against a discrete feature component or workstream with minimal managerial direction. In addition, they support knowledge management and knowledge exchange across products to ensure insights from EXP inform other products. By supporting product leaders in building high-impact, user-driven products, this role is central to Educate!’s mission of creating educational solutions that drive meaningful change.

The ideal candidate will recognize this as their core skills set: 

• Customer-Centric Approach: Bring a deep understanding of user needs, leveraging feedback and insights to continuously refine product offerings. They should be excited about interacting with youth and driven by a sense of curiosity to deeply understand their needs and opportunities to set them up for success. 
• Collaborative and Team-Oriented: This role requires seamless collaboration with product leaders, designers, programs implementation teams and other key stakeholders. The candidate must excel in fostering a positive, cross-functional work environment, driving alignment across teams, and proactively manage a small set of working relationships independently, particularly with the LX Designer, the product strategist and the implementation lead.
• Clear Communication: Strong written and verbal communication skills are essential. The candidate must effectively translate complex product ideas and insights into actionable plans for both technical and non-technical teams.
• Project Management, Problem-Solving, and Innovation: The ideal candidate should demonstrate strong project management capabilities to drive the successful end-to-end implementation of experiments. They must be skilled at identifying obstacles and devising solutions that ensure efficient product iterations and timely delivery.
• Analytical and Data-Driven: The candidate should possess a strong data analysis skill set and analytical mindset, comfortable with cleaning, analyzing, and interpreting complex data to derive actionable insights. Familiarity with data analytics tools and experimentation methodologies is crucial for informed decision-making.

What You’ll Do🌟 

Lead end-to-end project management and execution of experiments and continuous discovery against EXP product roadmap

• Design and Manage Experiment Implementation: Lead the end-to-end project management and execution of experiments within the product team to validate hypotheses and improve the user experience, ensuring alignment with product goals.
• Utilize the Sandbox Process: Drive the use of the sandbox environment within the team to prototype, test, and validate product features in a controlled, low-risk setting.
• Define Metrics and KPIs: Collaborate with the product team to establish clear metrics and KPIs for each experiment, ensuring they align with both immediate and long-term product objectives.
• Document and Share Insights: Maintain comprehensive documentation of experiment outcomes and share key learnings within the team to continuously optimize future experimentation efforts in and beyond EXP. 

Increase the EXP impact unit capability to rapidly test and iterate while running a product at scale 

• Co-Create Experimentation Frameworks: Collaborate with the product team and product ops function to adapt and apply standardized experimentation frameworks (e.g., A/B testing, multivariate testing, and rapid prototyping) to fit the specific needs of the product.
• Provide Tools and Resources: Leverage the tools, resources, and processes rolled out by the product operations function to streamline experimentation within the product team.
• Enhance Methodologies: Work with the product team to continuously assess and refine experimentation methodologies, ensuring they are aligned with best practices and the product’s unique requirements.
• Support Team Training: Co-create training and resources with the product operations function to empower the product team in utilizing experimentation frameworks effectively for product development.

Facilitate feedback loops from youth and frontline teams to enhance product design and delivery 

• Lead User Research: Conduct usability testing, user interviews, and other research efforts to validate product assumptions and gain insights into user needs.
• Synthesize Feedback: Analyze user feedback and data to provide actionable insights that inform product improvements.
• Integrate Insights Continuously: Ensure that user insights are regularly incorporated into the product development process to drive ongoing refinement.
• Advocate for Users: Champion user-centered design solutions in product discussions and iterations to ensure the product aligns with user needs.
• Collaborate on Feedback Integration: Work with the product team to establish efficient processes for transforming frontline feedback into actionable backlog items, ensuring this feedback is prioritized and integrated into future product iterations.
• Collaborate closely with LX designers to co-design prototypes, ensuring user insights are rapidly translated into testable concepts.

Driving Data-Driven Insights to inform product strategy

• Conduct Data Analysis, Monitor KPIs, and Formulate Strategic Recommendations: Lead the cleaning, analysis, and interpretation of quantitative and qualitative data and support the tracking of key performance indicators (KPIs) to assess product efficiency, quality, and impact. This includes formulating clear, evidence-based recommendations for feature direction and advocating for a defined position during strategic decision-making.
• Support Feature Prioritization: Assist the product strategist in prioritizing and implementing frontline-driven features, collaborating with the team to streamline the feedback loop and reduce the cycle time from insight capture to feature release.
• Facilitate Continuous Improvement: Participate in regular retrospectives and reviews to optimize the integration of feedback into product development, helping to refine experimentation practices and ensure that product improvements are consistently aligned with user needs.

Who You Are 🦸‍♀️🦸‍♂️

• 3-5 years in product management, operations, or related fields with a focus on experimentation and user-centered design.
• Skills: Proven project management abilities, strong data analysis skills, analytical mindset, strong communication abilities, and a solid understanding of experimentation tools and methodologies.
• Attributes: Collaborative, data-driven, and proactive, with a passion for driving user-focused product improvements.
• Informal Leadership: Demonstrate informal leadership by serving as a visible technical resource for others on the team, and may be asked to mentor or onboard junior associates.
• Dynamic experience is highly preferred, and can operate well in complex and fast-changing environments.
• The ideal candidate has worked in a very early-stage startup trying to achieve product-market fit or led a new product or program within a larger organization.
• Experience working with diverse stakeholders and managing many priorities
• Passion for Educate!’s mission is a must, but past work in education or youth development is not required. We value diverse perspectives and encourage applications from people with various backgrounds. Background working with youth in the informal sector would be an asset.
• Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here 

What We Offer 

• A vibrant, mission-driven environment with a supportive and fun team. 
• Competitive salary based on experience.
• Learning & growth opportunities  

Application Process: Rolling basis, interviews happening soon!

Terms 

• Location is Kampala, Uganda

Role Summary 

As a Content Writer, you'll be a key contributor to the written content and creative vision for our in-house agency team. You will play a vital role in developing compelling content for a large portfolio of alco-bev brands in the fast-paced environment of a social media newsroom. You’ll combine your strong creative talent, with a particular emphasis on copywriting and content creation, and an understanding of visual trends with a deep knowledge of social media dynamics, social listening, and in-culture content creation.

Reporting to the Creative Director or Associate Creative Director, you’ll be instrumental in ensuring our client's brands not only stand out but also resonate deeply with target audiences in the ever-evolving digital landscape. This is a mid-to-senior level position for a highly creative and strategic thinker with a solid track record of developing and executing impactful campaigns in the social media space.

Key Responsibilities

Creative Development & Execution

• Contribute to the development and implementation of innovative creative strategies that align with brand identities and marketing objectives across all social media platforms (TikTok, Instagram, Twitter/X, YouTube, etc.).
• Develop compelling copy and content for various social media formats, including captions, scripts, stories, and social-first articles, ensuring a consistent brand voice and tone.
• Leverage provided AI powered tools to enhance efficiency in the creative content output.
• Collaborate with designers and art directors to create visually engaging content, providing direction and feedback to ensure copy and visuals work harmoniously.

In-Culture Content & Storytelling

• Play a key role in the development of content that taps into current trends, memes, hashtags, and cultural moments, with a focus on crafting engaging narratives.
• Integrate social listening insights into the creative process, ensuring content is relevant, resonant, and drives engagement, with a strong emphasis on impactful storytelling.
• Contribute to the creation of authentic and culturally relevant content that speaks to diverse audiences and fosters brand affinity through powerful and persuasive copy.

Collaboration & Communication

• Work closely with strategy analysts, designers, art directors, and content creators, providing clear direction and feedback on copy and content development.
• Collaborate with cross-functional teams, including social media managers, strategists, and account managers, to align creative execution with overall campaign goals.
• Present creative concepts and copy ideas effectively to internal teams and stakeholders.

Brand Voice & Messaging

• Ensure all written communications adhere to brand guidelines and maintain a consistent brand voice and tone across all social media touchpoints.
• Contribute to elevating the written aesthetic and messaging of our brands, pushing creative boundaries while staying true to brand values and target audience expectations.
• Uphold the highest standards of creative excellence, ensuring all written content reflects the premium quality of our client's alco-bev portfolio.

Performance & Optimization

• Monitor and analyze the performance of content, using data and analytics to inform creative decisions and optimize future campaigns, with a focus on copy effectiveness.
• Identify opportunities to enhance engagement and drive key metrics, such as reach, impressions, engagement and conversions, through compelling copywriting and content strategies.
• Stay up-to-date on platform algorithm changes and best practices to maximize the impact of written content.

Role Requirements

Education:

• Bachelor's degree in English, Journalism, Creative Writing, Marketing, or a related field.

Experience:

• 3+ years of experience in copywriting or content creation, with a strong focus on social media.
• A proven track record of developing and executing successful creative campaigns, with a portfolio showcasing strong copywriting skills.
• Experience working in a fast-paced, digital-first environment, preferably within an agency or in-house creative team.

Skills & Knowledge:

• Exceptional writing, editing, and proofreading skills, with a mastery of tone, voice, and style.
• Strong understanding of social media platforms, including TikTok, Instagram, Twitter/X, YouTube, and emerging platforms.
• Strong knowledge of storytelling principles, content strategy, and social media best practices.
• Excellent understanding of social media analytics and the ability to use data to inform creative decisions, particularly in relation to copy performance.
• Exceptional communication, presentation, and collaboration skills.
• Strong understanding of Gen-Z and Millennial culture, internet trends, and online communities.

Personal Attributes:

• A highly creative and innovative thinker with a passion for crafting compelling narratives.
• A strong collaborator with the ability to work effectively in a team environment.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills.
• A passion for social media, pop culture, and creating in-culture content.
• Ability to thrive in a fast-paced, dynamic, and ever-changing environment.

Company Overview 

A company established in 1982 operates across 3 key markets in East Africa, in addition to managing brands across Pan-Africa through affiliate partners. Scanad is the first and only agency Award-winning ‘African Agency’, originating from Sub Saharan Africa. Over the last 4 decades, it has developed a very sharp point of view on influencing consumer behavior across all industry segments. 

 Scanad is responsible for managing the strategy, creative development, design, digital (including IPO communication planning) for several of the world's biggest Global companies - among them Unilever, Diageo, Shell, KLM to name a few. Scanad is also responsible for quite a few leading African businesses – among them are Safaricom, Equity Bank, KCB and APA. 

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

As the Commercial Lead, you will design and execute our commercial vision in Uganda. You will bridge the gap between high-level strategy and rural execution, overseeing a diverse portfolio that includes both market access for cash crops (like Coffee and Macadamia) and oversight of our rural retail operations (input sales). This is a high-impact role where you will own the full P&L, lead vertical integration efforts, and design the systems that connect thousands of farmers to global markets.

Responsibilities

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

Experience & Qualifications

• Educational Background: Bachelor’s degree in Business Administration, Agricultural Economics, Marketing, or a related field.
• Professional Experience: 5+ years of experience in business development, market access, or commercial strategy.
• Value Chain Expertise: Deep understanding of agricultural value chains; experience with Coffee or Macadamia is strongly preferred.

Relevant skills

• Commercial & Strategic Acumen: Demonstrated ability to develop commercial strategies and identify significant revenue generation as well as impact opportunities in the agricultural sector for both farmers and the organisation
• Innovation Pipeline Management: Proven capability in prioritising, designing, running, and scaling commercial pilots in a logical and evidence-based sequence.
• Financial & Risk Modeling: Strong proficiency in financial modeling and budget management.
• Supply Chain & Logistical Execution: Proven capability in overseeing partner negotiations, aggregation logistics, quality control, last-mile distribution, and ensuring products meet buyer standards or export regulations.
• Project & Performance Management: Track record of setting and reviewing KPIs, managing complex multi-workstream projects, and driving accountability for results.
• Partnership Management: Demonstrated success in identifying, developing, and managing commercial partnerships with buyers, processors, and distributors.
• Stakeholder Influence: Ability to represent the department at senior levels and secure buy-in from cross-functional teams, including Field Operations and Government Relations.
• People Leadership: Experience coaching senior staff and building a results-oriented, collaborative team culture.

Preferred Start Date

As soon as possible

Job Location

Jinja, Uganda

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or those with an extensive professional background and work history in) our countries of operation are preferred.

Application Deadline

08 July 2026. Please note that we hire on a rolling basis, which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About this job

As In-Country Operations Manager you will be accountable for shaping and implementing the strategic roadmap for our key strategic partnerships for JUMO by utilising existing local market knowledge, operational execution and building strong relationships internally and externally. You will report to the Regional Manager // East Africa, with a focus primarily on Southern African & East African operations.

You will

• Be responsible for operational targets: Support product performance objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; initiating productivity improvements, quality checks; resolving problems; identifying trends; determining system improvements; and implementing change.
• Take accountability for relationship management: Sustain rapport with designated stakeholder groups by making regular visits; exploring specific needs; resolving challenges and anticipating new opportunities.
• Be actively engaged: Pro-actively seek inputs and stimulate discussions with teams responsible for Portfolio Management, Product, Marketing, Customer Insights, Data Science, Finance, Capabilities and Customer Operations to resolve potential problems and identify opportunities.
• Own project management and coordination: Take personal accountability in proactively planning and executing new and existing projects and operational activities including but not limited to operational compliance.
• Manage reporting and governance: Provide real-time, robust, reliable, insightful business information and support preparation for partner SteerCo engagements.
• Ensure a clear grasp on any regulatory changes within the ecosystem that will affect our operations in-country.

You will need

• A Bachelor’s Degree in Computer Science, Business Administration, Commerce, Finance, Economics , Accounting or similar.
• A minimum of 5 years’ experience in a similar role in Financial Services, Technology, Telecom, FMCGs, FINTECH.
• Spoken and written fluency in English.
• Experience in project management.
• Previous high level and sophisticated relationship management experience across various senior and other levels in an organization.
• A very good understanding and experience of financial products and performance, including credit risk, dynamics of lending, saving and some insurance.
• Experience in negotiating with major counter-party to achieve and facilitate a given strategy.
• Experience leading a team. 
• Prior experience with mobile financial services.
• Excellent time management, planning and organizational skills.
• To be an exceptional communicator, with effective listening skills, intelligent and articulate with strong written and verbal skills. 
• To have a confident personality with strong presentation ability.
• The ability to work to tight deadlines, multi-task, prioritize and handle a diverse workload.
• To be decisive, detail orientated, enthusiastic, problem solver.
• The ability to work in a fast paced ever changing environment.

Bonus if you have

• An MBA (added advantage).

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment.
• Working for impact.
• Growing and learning continuously, with loads of encouragement and support.
• Boldly taking risks as we navigate new challenges.
• Flexible work practices enabling your best delivery.
• Being autonomous and empowered to lead.

Remote First

You will be based in South Africa or Uganda. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town and Kampala, for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.

Diversity and Inclusion

At JUMO, we believe that diversity strengthens our teams and we strive in our recruitment process to create an environment where people from every background can collaborate and prosper and be themselves. 

Your journey to leading impact at one of Africa’s leading social enterprises starts here.

Agriculture is one of Africa’s leading employers, engaging 46% of the population, with smallholder farmers producing 80% of the continent’s food. We have made it our life’s work to make these smallholder farmers more prosperous. One Acre Fund is a non-profit social enterprise headquartered in East Africa, and we exist to help smallholder farmers grow more food and earn more money. By 2030, we will be serving over 10 million farmers, generating $1 billion in impact along the way.

If you’re reading this, we believe you could be a part of that growth.

The Future Leaders Program is a 12-month program designed to provide high-potential, impact-driven professionals such as yourself the opportunity to get hands-on experience with some of our most impactful work, coupled with targeted mentorship and professional development. Simply put, the Future Leaders Program is an accelerated path to where your career ambitions and potential impact meet.

If you meet these requirements, then apply below!

You should have:

1. The right to work in one of our existing countries of operation (Uganda, Tanzania, Zambia, Ethiopia, Burundi, or Malawi). We are unable to sponsor a work permit.
2. A bachelor’s degree or higher.
3. 2-4 years of relevant work experience
4. Working proficiency in English, with fluency in one of our program country languages (Swahili, Kirundi, Amharic, Chichewa, French, etc.) is desired.

And have an aptitude for:

1. Exceptional project management and stakeholder engagement skills.
2. Quickly translating strategy memos into structured project plans.
3. Designing systems, processes, and partnerships from the ground up.
4. Using data and sound business judgment to guide decisions and shape recommendations.
5. Some experience in or exposure to social enterprises, agriculture and/or rural development programs is advantageous, but not required.

Note: One Acre Fund cannot support a work permit for this role, all candidates must have the right to work in one of our program countries