Applications will be accepted until 9:00am EDT on Monday, 11 May 2025

Status: Permanent
Hours: 37.5 hours/week

At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.

Under the guidance of the Senior Manager of Philanthropy this role is responsible for producing high-value philanthropic communications that drive fundraising results for legacy, major gifts, corporate and foundation giving. You will be coordinating with operational centers and Canadian office stakeholders to gather information and produce persuasive proposals, and reports that attract major and multi-year gift commitments.

A core function of this role is creating original donor communications in both English and French, writing directly in each language to authentically engage MSF Canada’s diverse donor community, which includes a significant francophone population. Bilingual writing proficiency reflects our commitment to connecting with donors in the language of their choice.

MSF Canada is looking for someone who will be responsible for the following:  

• Deliver compelling, donor-centered philanthropic materials in English and French that consistently inspire investment and deepen donor engagement. Written communications lead to increased donor interest, larger gift commitments, and positive feedback from both internal teams and external funders.
• Translate complex operational information into persuasive narratives that clearly articulate the case for support. Proposals and reports are clear, strategic, EDI compliant and emotionally resonant, helping donors easily understand the impact of their contributions and encouraging continued or increased giving.
• Produce high-quality proposals, and reports that meet deadlines and exceed funder expectations. All submissions are delivered on time, with minimal revisions, resulting in a high rate of successful funding outcomes and renewal opportunities.
• Proactively collaborate with internal stakeholders to surface strong programmatic content and shape fundraising opportunities. Build strong relationships with Donor Engagement Officers, Content Writers, and Communications leads to produce materials that reflect a cohesive organizational voice and vision.
• Continuously strengthen the quality and strategic alignment of philanthropic communications to maximize fundraising outcomes. Written products evolve to become increasingly donor-centered, data-informed, and aligned with organizational fundraising strategies, contributing to year-over-year revenue growth.

The successful candidate will bring MSF Canada:  

• Demonstrated professional experience in writing, grant writing, journalism, or a related field, successfully partnering with gift officers to secure significant funding from diverse private donors and public funding.
• Advanced written proficiency in both English and French, with demonstrated ability to produce clear, compelling, and donor-appropriate content in both languages.
• Exceptional writing, editing, and storytelling skills with the ability to tailor content for high-value donors while maintaining operational accuracy. Ability to adapt tone, voice, and style to reflect the values and priorities of both francophone and anglophone donors.
• Clear understanding of philanthropic fundraising practices, restricted funding mechanisms, and donor stewardship principles, including knowledge of compliance requirements related to Canadian charitable giving.
• Familiarity with basic design principles; able to produce visually appealing reports and materials  for greater donor engagement.
• Ability to translate complex operational, financial, and medical information into accessible and compelling narratives for a donor audience.
• Highly organized, deadline-driven, and able to manage multiple projects simultaneously in a fast-paced environment.
• Collaborative spirit and excellent interpersonal skills; comfortable working across departments and with international colleagues.
• Proficiency with MS Office Suite (Word, Excel, PowerPoint), Asana, and content management systems

MSF Canada will provide:

• Starting 4 weeks' of vacation per year 
• Access to an Employee and Family Assistance Program (EFAP) 
• Flexible work hours and a hybrid working model (minimum 40% in office) 
• An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms  
• A commitment to incorporating equity, diversity, and inclusion in everything  
• 5% RRSP contributions (no employee matching required) 
• Health Spending Account 
• Lifestyle Spending Account 
• Group insurance (Life, Dependent Life, AD&D) 
• Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.) 
• Annual professional development budget
• A positive and innovative office culture is based on core values of humanity, integrity and results

Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.

NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.

About the Role

As an Associate Creative Director, Art for one of the largest automotive companies in the world, you'll partner with copywriters, account managers, creative directors, strategists, and other creatives to deliver a variety of compelling materials. Focusing on both art direction and design, the ACD will collaborate with cross-functional teams to create innovative and visually compelling solutions that resonate with target audiences. This position requires a blend of artistic talent, strategic thinking, and leadership skills to elevate our agency's creative output. In practice, this means steering the team towards excellence while also actively participating in hands-on design, creative development and production. This pivotal position requires you to navigate multiple responsibilities, serving as both creator and supervisor simultaneously. You bring a progressive creative instinct and positivity, working effectively in teams with a low-ego approach.

You will work closely with account leadership on how we continue to grow and support our strong relationship with one of the largest automotive companies in the world. Also pivotal to your success in this role is having a strong partnership with the other discipline leads and contributing to an environment of teamwork and mutual understanding. You will need to work collaboratively and inclusively across brand, strategy, product, content and integrated marketing teams through a variety of opportunities while also supporting your ever-growing creative team. Of equal importance is your influencing prowess with clients while ever being humble and adaptable. 

Responsibilities:

• Responsible for identifying & implementing project timelines, budgets, workflows, and delivery parameters while protecting a high quality standard
• Define and set the standards for quality, productivity, and timeliness
• Responsible for the input, output and productivity of small to very large teams of makers through a multi-departmental team 
• Keep internal leads informed on the progress of projects and ensure that work meets the client’s creative goals 
• Keep clients informed on the progress and status of projects and timelines
• Consistently provide client with clear expectations for review turnarounds and production needs and flag any production schedule implications
• Deliver effective data storytelling against campaigns and creative

About You

The essentials:

• 8+ years of experience in coordinating projects and cross-functional teams in digital creative/production in an agency
• Digital production experience required
• Experience in automotive preferred 
• Diplomatic and empathetic leadership
• Relationship builder - partners with cross-functional teams and clients to foster positive experiences and trust 
• An effective communicator, strong writer and strong people person
• Fluent in discussing creative, strategy and in navigating organizations to optimize process to achieve high quality creative output
• Ability to balance the best interests of client against all production timelines, budgets and needs
• Skilled at distilling information into actionable steps for internal teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

ROLE: CREATIVE TEAM (ART DIRECTOR & COPYWRITER)

TEAM: THE KITCHEN NORTH AMERICA

LOCATION: TORONTO (HYBRID - 2 DAYS ONSITE)

ABOUT THE KITCHEN NORTH AMERICA

The Kitchen is where creativity, culture, and speed collide. We bring together creatives, producers, data analysts, and social experts to deliver ideas that live across everything from social to TV. Built to move at the speed of culture, we respond to trends and real-world moments as they happen—creating work that transcends platforms, earns attention, and gets people talking.

Recognized on the global stage, our team has been celebrated by Cannes Lions, The One Show, and named Campaign’s Global In-House Agency of the Year. We’re ambitious, fast, and unapologetically driven to make work that defines the moment.

At The Kitchen, you won’t just be making ads—you’ll be shaping conversations. You’ll work alongside a team that’s hungry to create award-winning work and redefine what an in-house agency can be.

Now, we’re looking for an Art Director who’s ready to push boundaries and help shape what comes next. If you’re ready to lead, experiment, and create ideas that break through culture, we want to hear from you.

OVERVIEW

You're not just an Art Director, you’re a cultural observer, a visual storyteller, and a creative problem solver. You’re energized by the pace of modern creativity and thrive in environments where ideas need to happen now. You care deeply about craft, but you’re just as passionate about relevance and impact.

You’re ambitious, not just to make great work, but to make work that gets recognized, shared, and remembered.

CORE RESPONSIBILITIES

• Concept and execute breakthrough creative ideas across social, digital, film, and integrated campaigns.
• Partner with a writer to bring ideas to life, and work closely with strategists, and producers and your creative director.
• Translate cultural trends and real-time moments into compelling, brand-relevant creative.
• Lead the visual direction of projects from concept through execution, ensuring high craft and consistency.
• Present ideas clearly and persuasively to internal teams and stakeholders.
• Collaborate across disciplines to create work that earns attention, drives engagement, and delivers results.
• Stay ahead of emerging platforms, tools, and creative trends.

EXPERIENCE & SKILLS

• 3+ years of experience in an Art Director or conceptually creative role.
• A strong portfolio showcasing concept-driven, culturally relevant work across multiple channels.
• Proven ability to generate original ideas both within and beyond the brief.
• Deep understanding of social-first thinking and how ideas travel across platforms.
• Exceptional design sensibility, typography, and visual storytelling skills.
• Ability to work at speed without compromising craft.
• A collaborative mindset with strong communication skills.
• Curiosity about culture, trends, and what people care about right now.
• Experience working in fast-paced agency or in-house creative environments.

The anticipated annual base salary range for this position is $73,000–$90,000. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of The Kitchen’s total rewards program.

The Kitchen, Kraft Heinz, and Salt are committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability

Location: Remote (US or Canada)

Type: US-based candidates - Full-Time; Canada-based candidates - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Role

One of the most consequential questions of our time, what happens to human agency when AI reshapes everything, doesn't have a dominant voice yet. We intend to be that voice.

This is the role that builds it.

You're not inheriting a content function. You're building a media platform and a movement from a position that already has real momentum. The blog, the podcast, the social presence, the book, the newsletter - you own all of it, across both our founder's personal brand and the Human Agency company brand. You'll treat it like your own business, because in every way that matters, it is.

The person who does this well won't just be a great content operator. They'll be the engine behind one of the most compelling voices in a conversation the world is paying close attention to right now.

What You'll Own

There are two tracks running simultaneously. Both require full ownership.

Track One: Founder Brand

You'll build and operate the content machine that turns our founder's expertise and point of view into a distributed, high-reach presence across every platform that matters.

• Grow and manage the founder's presence across LinkedIn, Instagram, Substack, and podcast
• Write and produce social content yourself, and build AI agents that generate strong first drafts you then shape and finesse
• Own the full content pipeline: ideation, production, trafficking, scheduling, and distribution across every channel
• Build and run the analytics layer, tracking what's performing, understanding why, and using those signals to inform what gets made next
• Own the commercial side: podcast sponsorships, partnership deals, speaking pipeline, paid products
• Develop systems so the founder contributes the thinking and you build the machine that turns it into content at scale

The targets are ambitious on purpose. Audience growth here is measured in followers and subscribers, not impressions or pipeline influence metrics. You've chased numbers like this before. You know what it actually takes to move them.

Track Two: Human Agency Brand

In parallel, you'll build and maintain a consistent editorial voice for Human Agency as a company.

• Own the blog, company social presence, and team thought leadership content
• Set the editorial standard and make sure everything we publish feels like it came from somewhere real, not a content factory
• Build systems that let the broader team contribute without you becoming the bottleneck

The AI Requirement

This is non-negotiable: you are obsessed with using AI to make yourself more productive, not to replace your judgment, but to multiply your output.

• You build AI agents and automated workflows to handle the repeatable parts of content production
• You use those tools to produce at a volume that would otherwise require a full team
• You stay in the loop as the human editor and taste-maker, ensuring nothing that ships feels like AI slop
• You have strong opinions about where AI content tools are headed and you're already building toward it

If AI is something you've been meaning to get around to, this isn't the place to figure it out. You should already be experimenting, building, and shipping with it.

Who You Are

You've lived in the creator economy. Not adjacent to it, but in it.

• You know how the LinkedIn algorithm actually works today, not eighteen months ago
• You follow the podcast trades and understand CPMs, dynamic ad insertion, and what a real sponsorship deal requires on both sides of the table
• You read Substack not just as a consumer but as someone who studies why things grow
• You have opinions about what the major platforms are doing and what it means for content strategy

You might have built your own platform. Or you've been the engine behind someone else's (a founder, an investor, an executive) who now has a serious following. You're used to not getting full credit for that. You don't need the spotlight. You need to see the thing grow.

You're commercially wired from the start. You think about hooks, conversion, and distribution the way a marketer thinks about pipeline, obsessively, with data. You also have genuine editorial taste. The combination is what makes you unusual.

What We're Looking For

Proof that you've done this before is worth more than anything else on your resume. Specifically:

We want to see:

• A founder, executive, or public figure's following you grew, with real numbers attached
• A podcast you launched or operated with actual commercial outcomes: sponsors landed, audience built
• A newsletter or Substack you grew to a meaningful subscriber base
• Content you connected directly to revenue (deals, paid products, or partnerships that trace back to something you built)
• AI workflows or agents you've built to scale your own content production

We don't need:

• Corporate content director experience inside a large marketing organization
• B2B demand generation or sales enablement background
• A strong writer who hasn't built distribution
• Someone who thinks scaling content means hiring more writers
• A networker who hasn't proven they can grow an audience

Experience with sponsorship development, monetization structures, or paid content products is a genuine requirement, not a nice-to-have.

Why This One

If you're reading this and it's landing differently than most job postings, that's intentional.

This is a greenfield build with real resources behind it. The mission is genuinely compelling, the principal is bought in and ready to move fast, and the person who does this well will have built something they can point to for the rest of their career.

The conversation we're trying to lead, about AI, human agency, and what kind of future we're actually building, is one of the most important ones happening right now. This role is the engine.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

To apply: Tell us what you've built, what the numbers were, and why this particular moment makes this the right move. A portfolio or links to your work matter more than a cover letter. We're looking for proof, not polish.

ROLE: SOCIAL COPYWRITER

TEAM: THE KITCHEN NORTH AMERICA

LOCATION: TORONTO (HYBRID)

COMPANY OVERVIEW: 

The Kitchen brings together a range of disciplines and capabilities. It’s a team of creatives, producers, data analysts and social experts working together to deliver remarkable ideas that live in a variety of mediums, from everything from social to TV. This team moves at the speed of culture. It is built to respond to trends and events as they happen, coming up with the ideas that transcend social media to capture the spirit of the moment, earn media impressions, and get the country talking.

Are you ready to join an award-ambitious team that's making waves in the advertising industry? Our incredible team has been recognized internationally by industry giants like Cannes, One Show and was named Campaign's Global In-House Agency of The Year, further solidifying our position as a leader in the industry. Join us and be a part of something truly special, a team that's dedicated to creating ground-breaking work and pushing limits.

At The Kitchen, we're not just looking for individuals who want to be a part of the advertising industry, we're looking for trailblazers who are ready to lead the way to the next big thing. We want individuals who are passionate about producing award-winning work and have an innate drive to their craft and are eager to generate innovative ideas both within and outside of the brief.

ROLE OVERVIEW:

In this role as a Social Copywriter, you are part of an agile social team that is constantly looking for inspiration in the world, culture, and on the internet to find the next opportunity for a breakthrough social content. You are the voice of your brands online and therefore are responsible for shaping the brands’ personalities every day with the words and ideas you create for social. You have a deep understanding of your audience, and your brands’ passion points to be able to identify opportunities for social content. You have the creative ability to craft the clever responses, humorous posts and meaningful brands act on social that define how your brand comes to life.

You will interface with the community every day, through the lens of earning attention and starting a conversation. You’ll collaborate with a content creator and social media manager to ideate and create content for social, and you’ll work with an Art Director/Copywriter team to elevate great social ideas into brand acts and elevated content. You help create and steward the playbooks that define the personality of these brands, from their passion points to their tone of voice. You will help ensure that each brand lives up to its unique place in a constantly evolving dynamic world of social media.

Your work will make a meaningful impact with a multi-talented team in North America (Toronto & Chicago) that blurs the lines of what advertising can be in today’s always-on, socially connected industry.

CORE RESPONSIBILITIES:  

• SOCIAL COPYWRITING: You’re a versatile writer who will write a range (from funny to inspiring) content for social and digital channels, helping to build consumer love for your brand and establish cultural relevance
• CONTENT CREATION: You will write, edit and publish engaging posts for various social networks 
• SOCIAL OPTIMIZATION: You will optimize social media posts (language, tone, message) based on our target audience’s behaviours and established brand tone and voice 
• COLLABORATION: You will work with a Content Creator on images and videos to complement text, and co-create a wide range of social post types and concepts  
• BRAND PRESENCE CREATION: You’ll manage/update social media pages, profiles with on-tone descriptions and news
• AD COPYWRITING: You will coordinate with internal teams to create advertising concepts
• COMMUNITY MANAGEMENT: You’ll respond to questions and comments on our social media pages in a timely and accurate manner or transfer to the social care or escalations team for customer service-related issues

EXPERIENCE & SKILLS 

• 1+ years of experience in a social team or creative department in a related role
• Advertising portfolio required
• A proven track record of writing for brands with a significant following, ideally for a CPG or lifestyle brand
• A university or college diploma in marketing, advertising, or a related field is preferred
• A history of being able to work with creative teams and strategists, providing expertise and influencing the brand’s strategy
• A love and deep understanding of social culture and trends
• Experience with a social media management platform (i.e. Sprout, Sprinklr, Khoros) is required
• Excellent presentation skills and communication skills in a group environment
• A passion for food and food marketing  
• A desire to do award-winning, internationally recognized work

The anticipated annual base salary range for this position is $57,000–$65,000. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs. This range represents the expected base salary for this role and does not include other elements of The Kitchen’s total rewards program. 

The Kitchen, Kraft Heinz are committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age or disability.

ABM Campaign Manager

Location: Remote (CA-based preferred)

Reports to: Senior Director of Marketing

Type: Full-time

About ZestyAI

ZestyAI is the leading decision intelligence platform for the property and casualty (P&C) insurance industry. Our platform unifies property-level data, predictive AI models, and Agentic AI automation to transform how insurers see, price, and manage risk — from wildfire and severe storms to roof condition and regulatory change. Trusted by many of the nation’s top property insurers, ZestyAI is growing rapidly as we help protect families, businesses, and communities from the increasing impacts of climate and property risk.

We’re expanding our marketing team to bring dedicated execution capacity to our ABM programs — ensuring our highest-priority accounts receive the focused, high-quality work they require.

About the Role

We’re looking for a high-leverage campaign owner who takes a strategic framework and turns it into revenue-driving programs. As our ABM Campaign Manager, you’ll own execution across 1:1, 1:few, and 1:many ABM programs, segmented email programs, landing pages, paid media, and our monthly newsletters.

You’ll work closely with our Senior Director of Marketing and serve as a marketing liaison to BD and Sales on named account programs.

This is an execution-focused role where marketing’s impact on pipeline is visible and measurable. You’ll operate within a defined strategic framework — with clear priorities, focused accounts, and visible revenue impact.

What You’ll Do

•  Lead execution of ABM programs across named accounts and broader segments — email sequences, personalized landing pages, account assets, presentations, and enablement content that helps Sales build credibility and win deals
•  Write and build segmented email programs — nurture sequences, webinar and content promotions, and re-engagement programs — across MailChimp, ActiveCampaign, or equivalent
• Own the strategy and execution of our monthly executive-facing newsletters — coordinating stakeholders, drafting content, managing layout and distribution
•  Build and optimize campaign landing pages in Unbounce or equivalent, including personalized and dynamic pages
•  Manage LinkedIn Ads and other paid media day-to-day — performance pulls, optimization recommendations, and publisher coordination
•  Partner directly with BD and Sales on named account outreach cadence and pipeline-aligned program touches
•  Deliver clear, data-backed program reporting to Sales and Marketing leadership

What We're Looking For

• Minimum of 5 years in an agency or in-house marketing team, supporting enterprise B2B sales cycles; insurance, insurtech, fintech, or similarly regulated verticals strongly preferred
• Demonstrated ABM execution across 1:1, 1:few, and 1:many tiers — has built account-specific programs, assets, and decks end-to-end
• Excellent writer with experience crafting executive-level outreach and multi-segment copy for technical, financial services audiences
• Hands-on proficiency with marketing automation, landing page, and paid media platforms — MailChimp, ActiveCampaign, Unbounce, LinkedIn Ads, or equivalent
•  Structured, autonomous, and comfortable working directly with Sales and BD; understands buying committee dynamics
• Comfortable in a fast-moving, scale-up environment where priorities evolve and execution discipline matters

What Success Looks Like

• ABM programs measurably generate and accelerate engagement and pipeline across named accounts.
• Email programs, newsletters, and landing pages consistently meet or exceed engagement benchmarks
• Named account programs reach and activate multiple stakeholders — not just primary contacts
• BD and Sales describe you as a reliable, high-quality execution partner

This Role Is For You If

• You take genuine pride in shipping polished work — and it shows in everything you send
• You thrive when you own a program, not just a task
• You’re energized by working directly with Sales and BD, not intimidated by it
• You want your output tied directly to pipeline — and you want to see that connection clearly
• You’re self-directed, resourceful, and take ownership from first draft to final delivery

We’re a highly collaborative company of drivers doing work that matters — helping insurers make better decisions about real risk, for real people. If that’s the kind of place you want to build your career, we’d love to hear from you.

About the Role

Ensemble is looking for a driven Brand Director to lead and actively shape our presence across the travel industry. This is a leadership role for someone who is equally comfortable setting the strategy and rolling up their sleeves to bring it to life — a creative thinker and executer who thrives at the intersection of brand, community, and communications.

As Brand Director, you will own Ensemble’s brand voice, visual identity, and market positioning while personally driving awareness, agency growth, and the kind of brand energy that makes people want to be part of what we’re building. You won’t just be directing from the sidelines. You’ll be in the work — writing, creating, pitching, presenting, and producing alongside your team.

Key Responsibilities

Brand Strategy & Positioning

• Champion and drive Ensemble’s brand positioning, narrative, and point of view
• Develop and execute an activation plan against our value proposition for prospective agency members
• Build and actively maintain Ensemble’s brand standards, ensuring consistency is upheld across every channel and touchpoint.
• Identify market opportunities and competitive gaps; bring your own POV on where the brand should go and how to get there.
• Drive agency recruitment by creating persuasive brand experiences and materials that position Ensemble membership as a must-have.

Creative Leadership & Execution

• Lead the creative department day-to-day — setting direction, reviewing work, giving feedback, and being hands on when needed. Bring creative ideas to the table and help drive them through execution.
• Drive the brand campaigns, overarching partner and member communications, and industry-facing content.
• Set a high creative standard and hold the team to it, while maintaining a culture where bold ideas are encouraged and refined — not filtered out.
• Be the brand’s creative compass: the person who instinctively knows when something is on-brand and when it isn’t.

Content Strategy & Creation

• Own and drive the content strategy across all channels — social, email, website, events, and industry media — and be actively involved in creating it.
• Drive the brand presence strategy: thought leadership pieces, industry commentary, member-facing messaging, and high-stakes communications.
• Oversee the social editorial calendar, ensuring content is purposeful, timely, and reflects Ensemble’s perspective and expertise.
• Drive content that doesn’t just fill channels but builds a genuine point of view — making Ensemble a voice people in the industry want to hear from.

Communications: Oversight & Hands-On Involvement

• Lead and actively shape the social, PR, and partner with events communications teams — setting shared goals, messaging frameworks, and a cohesive brand voice.
• Architect the brand voice at industry events, in media, and in member-facing content at our events to create that connective thread across all content
• Develop PR strategy and key messaging , working alongside the PR team to place stories, build relationships with media, and shape Ensemble’s narrative.

Events & Industry Presence

• Develop and oversee our brand strategy and how it comes to life at both Ensemble and industry events, including: presentations, panels, activations, and experiences that turn heads.
• Identify and pursue speaking engagements, sponsorship opportunities, and partnerships that put Ensemble’s perspective front and centre.
• Partner with the Events team to ensure every event — Ensemble-hosted or industry-wide — shows up with intentional, on-brand energy.

What We’re Looking For

• 10+ years of experience in brand, marketing, or communications, with a senior leadership track record — and a portfolio that shows you’ve done the work, not just managed it.
• A genuine creative — you have a distinct point of view, strong aesthetic instincts, and you produce work you’re proud of.
• An exceptional writer who understands how tone and voice build a brand over time.
• Proven experience leading creative and communications teams, with the ability to inspire, stretch, and develop talent.
• A strategic mind with an executer’s mindset: you think in systems but aren’t too precious to get your hands dirty.
• Experience working across social, PR, and communications — ideally within travel, hospitality, or a membership/association environment.
• A natural connector who understands community, knows what makes people feel like they belong, and can channel that into brand strategy.
• Confident presenting to senior stakeholders, speaking publicly, and representing a brand externally — you’re at home in a room and on a stage.
• Energized by the idea of building something: a brand presence, a team culture, a point of view that the industry recognizes and respects.

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected base compensation range for this position is: $110,000 to $145,000.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.