Marketing Manager Jobs in Toronto.
All active Marketing Manager roles based in Toronto.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
At Roku, the Viewer Product Team is connecting millions of viewers worldwide to their favourite entertainment through a uniquely Roku experience. The International Product Team works with functional experts and strategic leaders to help build and execute on roadmaps for all aspects of the Roku ecosystem in markets around the world. This team works cross-functionally to understand the needs of our consumers and partners, along with other market opportunities, analyzes data to draw insights and learnings, collaborates on a thoughtful go-to-market plan to drive the success of the latest features, and works hand-in-hand across marketing, sales, merchandising, data science, engineering, and other product teams.
About the role
We are looking for a strategic, growth-focused, collaborative, and experienced product manager to lead Roku’s viewer (OS / Platform) product management function in Canada. In this role, you will oversee our growth & engagement strategy, manage our product roadmap, and identify key product priorities that advance Roku’s strategic business goals in Canada. You will play a critical role in accelerating Roku's growth and work with other market leaders to develop a strategic plan that positions Roku as a future leader in Canadian media & streaming. You will be accountable for setting, and achieving key market goals that are in service of accomplishing our broader market strategy, and have a hand amongst other key leaders in market in formulating said strategy.
The ideal candidate is a strong product thinker, highly strategic, tactically savvy, and skilled at navigating a matrixed environment. They know how to build trust and alignment, manage & optimize a product roadmap, solve complex problems through communication, transparency & critical thinking , and thrive in a fast-paced and collaborative setting.
This position will be based at our Toronto office and report to the Director of Product, Management, and International Growth. This role will require international travel.
For Toronto Canada Only - The estimated annual salary for this position is between CA$100,000 - CA$173,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
What you'll be doing
- Manage & optimize Roku’s viewer (OS) product roadmap for Canada
- Own our product growth & engagement strategy across CA, partnering with other key teamleaders in the Toronto office
- Drive alignment on key market metrics/goals, and be accountable for achieving goals through product launches & initiatives led by partner teams
- Enable & design in-market experimentation to ensure our products fit the unique needs of the Canadian market
- Ensure that market-specific needs & opportunities are represented in cross-functional planning and that our product efforts drive tangible business outcomes
- Build and strengthen relationships between the International Product team and other Toronto-based Roku teams (marketing, ad sales, content distribution & monetization)
- Collaborate with stakeholders across the organization to optimize the delivery of new features and ensure strong execution
- Communicate progress and strategy clearly across multiple levels of the organization, including executive stakeholders
We're excited if you have
- 10+ years of product management experience
- Significant experience working in TV or streaming industry, with a deep understanding of the ecosystem, technologies, and customer expectations
- Experience working either for or with key Canadian media leaders/partners
- Hands-on (product-led) growth experience
- Experience with lifecycle marketing/user engagement strategy & activation, or hands-on experience in understanding and driving long-term consumer retention
- Strong strategic thinking, prioritization, organization, and execution skills
- Experience working cross-functionally across Product, Engineering, Marketing, and other disciplines to drive projects through completion
- Excellent communication and stakeholder / executive management skills
- Ability to improvise when necessary and solve complex problems with simple or unexpected solutions
- Bachelor's degree or equivalent experience
#LI-SR2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
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Apply to Roku
Content Partnerships Manager (International – CANADA & UK) – The Roku Channel
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About Roku
Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay TV operators.
Roku Channel has quickly become a leading streaming app for free, live, and subscription based premium content. Whether you are in your living room, on your mobile, or at your desktop, Roku Channel has an always-changing selection of Hollywood hits, classics, live news, hit TV shows and family programs to keep you entertained. Roku made streaming possible and Roku Channel is changing the way we watch it.
The Role
Roku is seeking an International Content Partnerships Manager to join the ad-supported VOD/ linear partner growth team focused on The Roku Channel. This team is responsible for the overall success of key partners on Roku Channel. Success is measured by delivering on and exceeding expectations with respect to user engagement (as defined by reach and streaming hours), financial results (revenue, gross profit) and other key health and growth metrics.
The role requires a diverse range of direct-to-consumer video experience across partner management, content programming, product, and marketing. The right individual has proven experience building relationships with content partners, developing data driven growth strategies, then rolling up their sleeves to execute and achieve these goals. To be successful, the candidate will require the ability to work across and organize a diverse range of internal departments, such as editorial, content acquisition, data analytics and marketing.
For Canada Only - The estimated annual salary for this position is between $100,800 - $119,000 annually.
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This posting is to fill a vacancy on our team, unless otherwise noted.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.
Roku uses AI tools in its recruiting processes.
In This Role You Will
Account Management
- Act as the day-to-day partner relationship manager to grow international partners within Roku Channel
- Leverage deep experience and knowledge of content strategy and acquisitions within the Canadian and/or UK markets (experience in both is highly preferred) to drive regional growth.
- Drive communication, education, data management across managed partners
- Support the onboarding of new content partners
- Coordinate the submission, selection and launch of new partner content, communicating with partners and working internally with Programming, Acquisition and Operational teams
Partner Growth Strategy
- Create and present performance evaluations for partners, including comprehensive quarterly business reviews
- Develop internal partner playbooks that offer executive staff a concise overview of partnerships along with actionable strategic plans
- Build deep partner expertise, developing strong internal and external workflows to provide best-in-class service to partners
- Leverage data, market research and insights to evaluate new content partnership opportunities to Roku Channel
- Contribute to other content partnership areas as business needs arise
Cross-Functional Collaboration
- Collaborate with content acquisition, content operations, editorial, and marketing on deal lifecycle and execution through partner roll out
- Assist in the development and implementation of marketing and editorial strategies that maximize user engagement
- Work with product and analytics teams to drive automation, enhanced reporting and tools to improve the efficiency of strategic plans
- Aggregate feedback from internal and external stakeholders into comprehensive and actionable trackers to drive process improvement
- Perform other tasks, projects, and responsibilities as assigned by leadership
Experience / Qualifications
- 5-7 years of relevant experience in a top media, entertainment, technology company, management consulting firm, or investment bank, in a partnerships, strategy, program planning, or analytical role.
- Background in content strategy and/or acquisitions within the Canadian and/or UK markets (experience in both is highly preferred)
- Experience delivering results in consultative, partnerships, and/or business development environments
- Strong analytical skills including creating / managing financial and operational KPIs (preferably with experience in a highly-demanding environment where complex analysis is performed)
- Experience conducting quantitative (including modeling) & qualitative analysis to drive results leveraging a strong understanding of video streaming business models (MVPD, TVE, SVOD, AVOD, TVOD)
- Ability to cultivate and build strong relationships with content partners and industry counterparts
- Bachelor's degree in business, finance, accounting, or economics, or equivalent; MBA preferred but not required
- Familiarity with Airtable, Confluence, Salesforce and Looker tooling a plus
#LI-CU1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Account Executive - Platform
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About the Team
Our Account Development team partners with merchants across Canada to unlock their full growth potential on DoorDash. Our mission is to give every merchant the tools to grow first-party sales, deliver standout guest experiences, and operate more efficiently. Backed by a powerful suite of products — including Drive On-Demand, Online Ordering, and more — we equip merchants to scale their business on their terms.
About the Role
We’re looking for driven sales professionals to join us as Associate Strategic Account Development Executives. This is a virtual-first, high-velocity sales role where you will introduce merchants to the DoorDash Commerce Platform, run product demos, and guide them through the full sales cycle—from initial outreach to signed agreement.
As part of this team, you’ll build deep product expertise, guide merchants through implementation requirements, and help them modernize their digital ordering experience. This team plays a critical role in scaling DoorDash’s next major product line.
You’ll report to a Strategic Account Development Manager and work primarily with the outbound Commerce Platform team.
This position is fully remote with minimal travel, and the majority of selling is done via cold outreach, outbound prospecting, and Zoom-based discovery and demos.
You’re excited about this opportunity because you will…
- Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation.
- Drive high-volume pipeline management across a large book of SMB accounts.
- Conduct virtual discovery, demos, and product recommendations tailored to merchant needs.
- Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights.
- Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities).
- Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations.
- Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience.
- Influence product adoption and play a key role in scaling DoorDash’s next major platform offering.
We’re excited about you because…
- You have 3+ years of closing experience in a high-velocity environment (less may qualify for President’s Club-level performers).
- You are a true hunter, with strong discovery skills and experience conducting outbound prospecting.
- You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making.
- You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects.
- You’re comfortable selling SaaS solutions; restaurant tech experience is highly preferred.
- You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders.
- You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
- You confidently lead client-facing conversations and navigate complex or multi-step negotiations.
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Senior Pricing and Monetization Manager
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About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role
Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.
We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.
What You'll Do
- Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
- Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
- Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
- Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
- Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
- Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.
What We're Looking For
- Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
- Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
- An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
- A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
- Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
- Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
- Clear, concise communicator, able to distill complex ideas for any audience
- Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
- Curious, growth-oriented, and genuinely passionate about pricing
Nice to Have
- Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
- Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques.
- Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
- Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop
Compensation
Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.
#LI-Hybrid
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Ready to apply?
Apply to Gusto, Inc.
Product Marketing Manager
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Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch.
We are looking for experienced product marketers to shape the roadmap, drive launches, and grow adoption for critical products such as Payments Intelligence, Payouts, Tax, Billing, and Link; and develop our go-to-market strategy for key user segments such as Enterprises and Startups. In this role, you will develop messaging and positioning, craft the narrative for how our products deliver value to customers, and engage teams across sales, campaigns, demand generation, and product to drive overall awareness, pipeline, and revenue across Stripe’s existing customer base and prospects.
What you’ll do
- Be a storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe. You have excellent verbal and written communication skills
- Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market
- Keep things organized. You are able to manage highly interdependent, complex projects and keep various work streams on track
- Have a passion for technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand
- Be Ambitious. You are eager to make an impact at Stripe. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right
- Act as a team player. Product Marketers collaborate across the Marketing team and with basically every team at Stripe. You are able to work with a range of disciplines to execute on your work
Responsibilities
- Develop messaging and positioning for Stripe products or user segments. Develop campaign-level content as well as sales enablement assets
- Work closely with product, partnerships, and partner marketing (demand generation) teams to build a marketing strategy, with the goal of driving awareness, demand, and usage of our products
- Enable sales teams to understand the value of our products and competitive solutions
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.
Minimum requirements
- 7+ years prior product marketing experience
- Excellent verbal and written communication skills, with experience translating technical features into benefits for a technical audience
- Be able to leverage data to proactively identify opportunities and drive impactful results
Ready to apply?
Apply to Stripe
Website Growth Manager
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MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.
This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.
What you’ll do:
- Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
- Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
- Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
- Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
- Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
- Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
- Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
- Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web marketing.
- Update and publish new content/web pages on Webflow.
About you:
- 4+ years in web or growth marketing, ideally in B2B SaaS.
- Proven track record running A/B tests and driving measurable conversion improvements.
- Strong ability to apply AI for personalization, content optimization, and data analysis.
- Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
- Proficiency with Webflow and Optimizely (or similar tools).
- Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
- Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
- Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
- Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
- Familiarity with AI-first search standards like LLMs.txt and schema markup.
- Strong project management and cross-functional collaboration skills.
- Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
Digital Content & AI Automation Manager
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Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Role Summary
We’re looking for a Digital Content & AI Automation Manager to lead our transition to 'Vibe Marketing.' Inspired by the shift toward Vibe Coding, we want to bridge the gap between creative intent and digital execution. You’ll move Okta away from manual tickets and rigid CMS forms toward an agentic, self-service model—building the tools that allow marketers to describe a goal in natural language and see it manifest across our digital ecosystem.
This is a test, learn, build, iterate role. You aren't just managing a stack; you’re building an autonomous engine that empowers every marketer to be a creator.
What You’ll Actually Do
- Build the "Vibe Marketing" tools: Create the workflows and agentic layers that allow non-technical stakeholders to manage and scale digital content across its entire lifecycle using natural language and AI assistance.
- Develop Agentic Support Models: Prototype and deploy AI agents that act as "co-pilots" for Marketing Managers—handling everything from automated tagging and metadata to complex distribution across our headless ecosystem.
- Architect Self-Service Systems: Reduce the "time-to-live" by building modular, reusable content structures that agents can manipulate, moving us beyond the constraints of traditional platforms like Adobe Experience Manager.
- Operate Like a Lab: Run rapid experiments with emerging AI tools and automation platforms. Build scrappy prototypes—not just strategy decks—to prove that "vibe-based" creation works at enterprise scale.
- Partner Across Teams: Bridge the gap between "what if" and "here’s how," working with Marketing, Engineering, and Digital teams to turn agentic concepts into production-ready workflows.
What We’re Looking For
- The "Vibe" Mindset: You understand the shift from "doing the work" to "directing the agents." You’ve followed the Vibe Coding movement and are itching to apply it to Marketing Tech.
- 4–8 Years of Experience: You’ve seen the limitations of legacy CMS architectures and are ready to bypass those bottlenecks by building a modern, agent-led content supply chain.
- Hands-on AI & Automation: You don't just prompt; you build. You have experience with APIs, MCP, LLM orchestration, and connecting tools to create seamless loops.
- Technical Fluency: You aren't a full-stack engineer, but you understand how to navigate enterprise complexity—you're comfortable with structured content, and the logic of how data flows between a headless CMS, an LLM, and the front-end.
#LI - Hybrid
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Below is the annual base salary range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can.
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About this team:
The Sales Planning and Strategy Team’s mandate is to partner cross-functionally to realize growing revenue targets, to scale the organization sustainably, and to address new go-to-market opportunities and challenges. We are responsible for developing Samsara’s multi-year strategy and detailed plan to achieve our revenue growth targets in close collaboration with Finance, Product, and Marketing. We also work with Sales Operations and Strategy to execute our plans in-year and drive strategic initiatives to support Samsara’s profitable growth.
About the role:
The Sales Planning and Strategy team is looking for an intellectually curious, motivated, and high-impact team member to join our team. This role will support building the multi-year plan to achieve our ambitious growth targets, drive analysis to deeply understand our Sales team performance, and manage strategic projects in partnership with our Sales leaders. We are a highly collaborative team and seek to have an outsized impact on Samsara through high-quality output, teaming across functions and hierarchies, and commitment to ongoing skill development.
This is a remote position open to candidates residing in Canada.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Drive strategic planning initiatives to support Samsara’s long-term growth in partnership with Sales Leadership, Business Operations, Sales Operations, Finance, Marketing, and other cross-functional teams
- Develop insights and own analytical models that inform long-term and annual planning
- Guide Sales leaders through planning and strategic project outputs, incorporating their feedback, and guiding execution
- Prepare executive-level presentations, analyses, and talking points as part of planning and strategic project work
- Collaborate across Samsara, building trusted relationships across organizations and functions to create “connective tissue” between cross-functional teams
- Identify risks to growth goals and develop action plans to mitigate those risks
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally
Minimum requirements for the role:
- 5-8 years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
- Highly organized with exceptional attention to detail and the ability to manage multiple projects with tight deadlines
- Strong analytical and logical reasoning skills; a deep sense of curiosity
- Collaborative orientation and experience in building trusting relationships and influencing others (incl. executive audiences)
- Self-starter who thrives and can multitask in fast-paced and often ambiguous environments; enthusiastic about improving efficiencies. Bias for action.
- Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions.
- Ability to synthesize a broad set of information into a cohesive narrative
- Expertise with analytical tools (e.g., Tableau, Excel, Google Sheets)
An ideal candidate also has:
- Experience working with big data tools (e.g., DataBricks, BigQuery, SQL, etc.)
- Experience with GTM strategy
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About this team:
The Sales Planning and Strategy Team’s mandate is to partner cross-functionally to realize growing revenue targets, to scale the organization sustainably, and to address new go-to-market opportunities and challenges. We are responsible for developing Samsara’s multi-year strategy and detailed plan to achieve our revenue growth targets in close collaboration with Finance, Product, and Marketing. We also work with Sales Operations and Strategy to execute our plans in-year and drive strategic initiatives to support Samsara’s profitable growth.
About the role:
The Sales Planning and Strategy team is looking for an intellectually curious, motivated, and high-impact team member to join our team. This role will support building the multi-year plan to achieve our ambitious growth targets, drive analysis to deeply understand our Sales team performance, and manage strategic projects in partnership with our Sales leaders. We are a highly collaborative team and seek to have an outsized impact on Samsara through high-quality output, teaming across functions and hierarchies, and commitment to ongoing skill development.
This is a remote position open to candidates residing in the US.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You have an innate curiosity about how businesses work: One day you’ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support to make a larger impact.
- You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven’t been met with the type of technology we offer. Our customer's value earned trust and human relationships built over time.
- You want to be with the best: Samsara’s high-performance culture means you’ll be surrounded by the best and challenged to go farther than you have before.
- You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team.
In this role, you will:
- Drive strategic planning initiatives to support Samsara’s long-term growth in partnership with Sales Leadership, Business Operations, Sales Operations, Finance, Marketing, and other cross-functional teams
- Develop insights and own analytical models that inform long-term and annual planning
- Guide Sales leaders through planning and strategic project outputs, incorporating their feedback, and guiding execution
- Prepare executive-level presentations, analyses, and talking points as part of planning and strategic project work
- Collaborate across Samsara, building trusted relationships across organizations and functions to create “connective tissue” between cross-functional teams
- Identify risks to growth goals and develop action plans to mitigate those risks
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally
Minimum requirements for the role:
- 5-8 years of experience in Consulting, Finance, Business Operations, Sales Strategy & Operations or other analytical role
- Highly organized with exceptional attention to detail and the ability to manage multiple projects with tight deadlines
- Strong analytical and logical reasoning skills; a deep sense of curiosity
- Collaborative orientation and experience in building trusting relationships and influencing others (incl. executive audiences)
- Self-starter who thrives and can multitask in fast-paced and often ambiguous environments; enthusiastic about improving efficiencies. Bias for action.
- Strong presentation skills, able to convey complex ideas in a clear, concise manner both verbally and in writing, comfortable in business and technical discussions.
- Ability to synthesize a broad set of information into a cohesive narrative
- Expertise with analytical tools (e.g., Tableau, Excel, Google Sheets)
An ideal candidate also has:
- Experience working with big data tools (e.g., DataBricks, BigQuery, SQL, etc.)
- Experience with GTM strategy
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. Learn more about our total rewards and benefits below.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Manager, Sales Development Representative
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About Tailscale
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Job Description
We are looking for a thoughtful, hands-on Manager to lead our Sales Development team. In this role, you will coach and develop a group of curious, motivated SDRs who are responsible for building qualified pipeline for the sales organization. You’ll guide their day-to-day execution, help refine our prospecting motions, and partner closely with Sales, Marketing, and Operations to align on strategy, messaging, and highest-value opportunities.
If you are passionate about coaching early-career sellers, optimizing prospecting strategies, and helping teams grow in a fast-paced startup environment, we’d love to talk to you.
Key Responsibilities
- Lead, coach, and mentor a team of Sales Development Representatives with clear goals, actionable feedback, and ongoing skill development.
- Become an expert in how Tailscale solves real customer problems, and train your team to articulate that value with clarity and confidence.
- Build, refine, and operationalize our prospecting playbook across inbound and outbound channels.
- Drive team performance through regular coaching sessions, call reviews, pipeline reviews, and weekly/monthly operational cadences.
- Partner closely with Sales, Marketing, RevOps, and Enablement to align ICP, improve lead quality, run campaigns, and accelerate pipeline creation.
- Own SDR KPIs: track performance, forecast pipeline creation, and use data to identify opportunities for conversion improvements.
- Recruit, onboard, and ramp exceptional SDR talent, helping them grow into future Account Executives or leaders at Tailscale.
- Foster an inclusive, collaborative, high-energy culture rooted in curiosity, accountability, and customer empathy.
- Represent the SDR team in cross-functional planning and help shape our go-to-market strategy as we scale.
What We Are Looking For
- 2+ years experience leading SDR or BDR teams in a B2B SaaS environment
- A track record of coaching SDRs, improving prospecting performance, and consistently meeting pipeline targets
- Experience in outbound and inbound prospecting motions across multiple segments and personas
- Strong written and verbal communication skills with the ability to break down complex ideas simply
- A data-driven mindset - comfortable using metrics, reporting, and tooling (Salesforce, Outreach, Gong, Sales Navigator, etc.) to guide decisions
- Ability to manage many activities and priorities simultaneously while keeping the team focused on what matters most
- A passion for coaching, developing future sales talent, and helping others succeed
- Willingness to travel 25% for industry events and team gatherings, with week-long quarterly stays in Vancouver during the first 2–3 quarters
- This role is based in Toronto (this role will be building out a new sales hub location of Tailscale) and is hybrid preferred (3 days/week in-office). #LI-Hybrid
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!
What We Offer
- An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
- A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
- Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
- Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
- Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration.
- Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
- Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
- A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
- Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.
Ready to apply?
Apply to Tailscale
Manager, Sales Development Representative
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About Tailscale
Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Job Description
We are looking for a thoughtful, hands-on Manager to lead our Sales Development team. In this role, you will coach and develop a group of curious, motivated SDRs who are responsible for building qualified pipeline for the sales organization. You’ll guide their day-to-day execution, help refine our prospecting motions, and partner closely with Sales, Marketing, and Operations to align on strategy, messaging, and highest-value opportunities.
If you are passionate about coaching early-career sellers, optimizing prospecting strategies, and helping teams grow in a fast-paced startup environment, we’d love to talk to you.
Key Responsibilities
- Lead, coach, and mentor a team of Sales Development Representatives with clear goals, actionable feedback, and ongoing skill development.
- Become an expert in how Tailscale solves real customer problems, and train your team to articulate that value with clarity and confidence.
- Build, refine, and operationalize our prospecting playbook across inbound and outbound channels.
- Drive team performance through regular coaching sessions, call reviews, pipeline reviews, and weekly/monthly operational cadences.
- Partner closely with Sales, Marketing, RevOps, and Enablement to align ICP, improve lead quality, run campaigns, and accelerate pipeline creation.
- Own SDR KPIs: track performance, forecast pipeline creation, and use data to identify opportunities for conversion improvements.
- Recruit, onboard, and ramp exceptional SDR talent, helping them grow into future Account Executives or leaders at Tailscale.
- Foster an inclusive, collaborative, high-energy culture rooted in curiosity, accountability, and customer empathy.
- Represent the SDR team in cross-functional planning and help shape our go-to-market strategy as we scale.
What We Are Looking For
- 2+ years experience leading SDR or BDR teams in a B2B SaaS environment
- A track record of coaching SDRs, improving prospecting performance, and consistently meeting pipeline targets
- Experience in outbound and inbound prospecting motions across multiple segments and personas
- Strong written and verbal communication skills with the ability to break down complex ideas simply
- A data-driven mindset - comfortable using metrics, reporting, and tooling (Salesforce, Outreach, Gong, Sales Navigator, etc.) to guide decisions
- Ability to manage many activities and priorities simultaneously while keeping the team focused on what matters most
- A passion for coaching, developing future sales talent, and helping others succeed
- Willingness to travel 25% of the time for industry events or team gatherings
- This role is based in Vancouver and is hybrid preferred (3 days/week in-office). #LI-Hybrid
As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.
For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.
Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!
What We Offer
- An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
- A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
- Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
- Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
- Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, and the United Kingdom. We support intentional in-person connection through team travel and distributed collaboration.
- Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
- Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
- A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
- Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.
Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.
Ready to apply?
Apply to Tailscale
Senior Project Manager
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Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Senior Project Manager
Location: Toronto, Canada (remote)
THE ROLE
You'll be the person who makes social-first creative happen. Behind every piece of content that lands on Dove's social channels, there's planning, scheduling, coordination, and problem-solving, and that's where you come in. Working across always-on content, reactive cultural moments, creator collaborations, and campaign launches, you'll manage the full production lifecycle for social content at a pace that matches the platforms themselves.
We're looking for someone who thrives in quick-turnaround environments, who understands social content production inside and out, and who can coordinate across creative teams, external creators, and client stakeholders without dropping a beat. Success means social work that ships on time, on brief, and on budget, with the studio running efficiently, the team supported, and the client confident in the process.
WHAT YOU'LL DO
- Lead end-to-end project management for Dove's social-first content and campaigns, from brief intake through to delivery and publish
- Plan and manage fast-turnaround production workflows for short-form video, static, motion, and interactive social content
- Coordinate with content creators, influencer partners, and talent to ensure smooth production schedules, clear deliverables, and timely asset delivery
- Partner with social media managers to align content calendars, publishing schedules, and reactive opportunities with production capacity
- Manage day-to-day communication with the Dove brand team, keeping stakeholders informed, approvals on track, and feedback loops tight
- Build and maintain project schedules, resource plans, and budgets across multiple concurrent workstreams
- Establish and refine production processes tailored to social speed, including templates, workflows, and toolkits that help the team move quickly without sacrificing quality
- Oversee quality control for all social deliverables, ensuring assets meet platform specs, brand guidelines, and compliance requirements
- Identify and mitigate risks proactively, managing scope, timeline, and budget with clarity and accountability
- Integrate Gen AI tools into production workflows where they add genuine value, improving efficiency, iteration speed, and content volume without compromising craft
- Track and report on project performance, production metrics, and budget utilisation, using data to drive continuous improvement
- Support and coordinate the creative team, removing blockers and fostering a collaborative, organised, and sustainable working environment
WHAT YOU BRING
- 5+ years of project management or production experience, with a strong focus on social content production for consumer brands
- Proven experience managing fast-paced, quick-turnaround projects across social platforms (TikTok, Instagram, YouTube, and emerging channels)
- A solid understanding of social content formats, production requirements, and platform specifications
- Experience coordinating with content creators, influencers, and external production partners
- A track record of partnering effectively with social media managers and brand teams to align creative production with content calendars and campaign timelines
- Strong budget management skills, including scoping, tracking, and reporting across multiple concurrent projects
- Proficiency in project management tools (such as Asana, Monday.com, Wrike, or similar) and collaborative platforms (Google Workspace, Microsoft 365, Slack)
- Experience with creative review and approval workflows, digital asset management, and compliance processes
- The ability to manage multiple workstreams simultaneously, prioritise under pressure, and communicate clearly when timelines or scope shift
- A collaborative, solutions-focused approach to working with creative teams, keeping people informed, unblocked, and focused
- Experience in beauty, personal care, or FMCG is a strong plus
- Professional proficiency in English; additional languages are a plus
Gen AI and Agentic Thinking:
- Working knowledge of Gen AI tools (such as ChatGPT, Claude, Midjourney, Adobe Firefly) and how they integrate into social content production workflows
- Agentic mindset: ability to break down complex production challenges, identify the most efficient path, and execute systematically
- Experience managing projects that incorporate AI-assisted content creation, including quality control and approval processes for AI-generated assets
- Understanding of AI capabilities and limitations, with a focus on responsible use and human oversight
- Ability to evaluate where AI tools add genuine production value and where human craft and judgement are essential
- At the time of this posting, the base salary for this position may range from $97,750.00 CAD to $109,250.00 CAD. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.
Req ID: 16811
#LI-midsenior #LI-FD1
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.
Ready to apply?
Apply to OLIVER Agency - North America
Account Manager - Influencer Sponsorships and Online Advertising
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Rumble is the Freedom-First technology platform. We proudly offer a video platform, cloud services, advertising solutions, and a non-custodial cryptocurrency wallet.
The Account Manager is responsible for ensuring flawless execution of influencer sponsorships and digital advertising campaigns while proactively identifying renewal and revenue expansion opportunities. This role is primarily internally focused, partnering closely with Sales, Ad Operations, Influencer Partnerships, Creative, and Analytics teams to deliver campaigns accurately, on time, and in alignment with contractual commitments. The Account Manager does not serve as the primary strategic client contact but plays a critical role in supporting sellers by turning booked revenue into retained and expanded revenue.
In influencer sponsorships and online advertising, operational excellence directly impacts revenue retention. This role ensures campaigns are executed flawlessly, performance data is captured accurately, and sellers are equipped with the insights needed to drive renewals and expansion.
This position can be located in Miami (FL), Sarasota (FL), or Toronto (ON)
Performance Tracking & Renewal Enablement
- Monitor campaign performance and compile data-driven summaries.
- Identify indicators for renewal, upsell, or expansion opportunities.
- Prepare performance recaps, insights decks, and case studies for Sales use.
- Highlight high-performing influencer content and scalable placements.
- Support sellers with renewal documentation, performance narratives, and data validation.
Revenue Protection & Forecast Support
- Track delivery against booked revenue and flag at-risk campaigns.
- Maintain CRM hygiene and accurate revenue tracking.
- Support forecasting by identifying accounts trending toward renewal.
- Ensure post-campaign reporting is completed promptly to accelerate renewal cycles.
Requirements:
- 4+ years in digital advertising, influencer marketing, media operations, or ad tech.
- Strong understanding of digital KPIs (CPM, CPC, CPA, engagement rate, conversion tracking).
- Experience managing multiple campaigns with tight timelines.
- Highly detail-oriented with strong project management skills.
- Comfortable working cross-functionally in a fast-paced revenue environment.
Preferred:
- Experience supporting revenue teams in media or ad tech organizations.
- Familiarity with CRM platforms (e.g., Pipedrive), influencer platforms, and ad servers.
- Strong Excel and data analysis skills.
Why Our Team Loves Working Here:
- We are making a significant financial impact for our video creator community; we’re proud of their success stories
- We enjoy challenging the status quo and going head-to-head against Big Tech
- We aren’t afraid to try new things; we act fast and want to win
- We pay competitive salaries and provide great benefits
EEO Statement:
Rumble is an equal opportunity employer. We promote an equal playing field where everyone has the same opportunities regardless of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Rumble is an active participant in the e-verify program.
Physical demands of the position:
While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time while using a computer and/or keyboard. The employee is required to communicate verbally and hear. The employee may be required to walk, reach with hands and arms, balance, and stoop or kneel. The employee may occasionally be required to lift and/or move up to 15 pounds. Specific vision abilities required by this job include clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including the use of computers.
Ready to apply?
Apply to Rumble - Career PageAbout the Role:
Reporting to the Director, Product Management, the Senior Product Manager manages a complex set of features and/or product and is accountable for their success. This role owns the product roadmap and vision for their teams, defining success criteria and prioritizing initiatives, with high impact. The candidate must have an understanding of US Medicare Home Health (either software product management or agency operations).
Senior Product Managers consistently exhibit curiosity and passion not just for their product and customers, but also for the product process itself, while coaching more junior team members.
A Day in the Life:
- Lead the strategic vision and product lifecycle of a product line including gathering and prioritizing product and customer requirements, defining the product roadmap, working closely with Engineering, Client Success, Sales and Marketing to ensure revenue and customer satisfaction goals are met.
- Be accountable for the success of the product; balance competing priorities, manage stakeholder expectations, and drive innovation while also delivering a product that meets customer needs and aligns with the company's business goals.
- Deeply understand the market and competitors inside and outside your assigned domain; identify and prioritize opportunities for enhancing existing capabilities and developing new capabilities based on clients’ needs and market trends/gaps.
- Work closely with key stakeholders to define business plans, perform segmentation, targeting, user profiles, market opportunity assessments, cost and pricing analysis, positioning, go-to-market strategy, success evaluation, and integration plans.
- Gather product data, including web analytics, statistics, and consumer trends.
- Determine feature requirements.
- Research customer experiences and demands and work to improve customer experiences.
- Outline a detailed and visible product strategy.
- Define KPIs for features, measure performance, improvement strategies, and core product workflows related to back-office operations.
- Influence senior stakeholders and executives on specific (mastered) topics.
- Act as the point person for Product Management with clients, partners, and within the company.
- Proactively identify problems and suggest solutions.
- Lead the core positioning, pricing strategy and messaging for the product.
- Deliver product training and demos when required.
- Mentor and have opportunities to formally lead and coach Associate PMs and Product Managers
- Handle and address any escalated concerns, issues or requirements that are complex in nature.
What you bring to the team:
- 6+ years of experience in a Product Management, Business Analyst, Healthcare Admin, or related role.
- Degree or diploma in Health Administration/Informatics, Nursing, Business, Computer Science or similar.
- Deep understanding and proven experience in US Medicare Home Health (either software product management or agency operations).
- Technical background with experience in software development or web technologies.
- Excellent attention to detail and good problem-solving skills.
- Ability to work in a changing environment with a growth mindset and bias for action.
- Able to work effectively with developers, QA, UX, Technical Support, and Sales as a strong team player.
- Strong skills at gathering and interrupting qualitative product data and consumer feedback.
- Ability to analyze industry trends and competitor behavior.
- Able to quickly identify improved product features and contribute to marketing strategies.
- Proficiency in compiling project status, risk management, and reports.
- Ability to maintain strong customer relations and provide product support.
- Competency in training internal departments on new product features.
- Bilingual in French and English is an asset
#LI-JM1
Ready to apply?
Apply to AlayaCare
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina
What you’ll do:
- Lead customer interactions, communications, and identifying ways to get the most value out of the product.
- Serve as the client manager during implementation to understand their business operations, manage client expectations and ensure end-user satisfaction.
- Collaborate with software developers and engineers about requirements for API integration, data conversion, and business logic.
- Deliver formal training to client project team members and/or end-users.
- Provide knowledge transfer to internal team members throughout the onboarding process.
- Provide support by demonstrating knowledge of products, services, and best practices.
- Track and communicate client issues and proactively troubleshoot and resolve problems.
- Manage multiple accounts, deadlines, and milestones.
- Demonstrate industry knowledge and expertise through advice and recommendations and ability to communicate about client’s maintenance, operations, and management needs.
- Collaborate with internal colleagues on product, marketing, sales, account management, and other initiatives - past experience in one or more of these areas is a plus
About you:
- Relevant experience in one or more of the following: software implementation, customer onboarding, application engineer, business consulting, maintenance, reliability, operations, engineering, and/or construction.
- BEng degree or equivalent years of experience.
- Experience in manufacturing, industrial, maintenance, or similar space is a benefit.
- Excellent communication, presentation, facilitation, time management, and interpersonal skills.
- Excellent client relationship skills and ability to manage client expectations.
- Experience working with clients at multiple levels within the organization.
- Understanding of business requirements definition, review of functional specifications, user training, and deployment.
- Ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction.
- Savvy with technology and capacity to become an expert in our software in a short period of time.
- Self-starter comfortable working with minimal oversight and tight deadlines.
- Membership in one or more professional organizations and/or professional certifications related to this role is a plus.
- Ability to learn the MaintainX product within 30 days to advise customers.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrollment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.
We’re growing fast and hiring the talent to match, with open roles for Implementation Consultants and Analysts in Montreal and Toronto, Canada, or Raleigh, North Carolina
What you’ll do:
- Lead customer interactions, communications, and identifying ways to get the most value out of the product.
- Serve as the client manager during implementation to understand their business operations, manage client expectations and ensure end-user satisfaction.
- Collaborate with software developers and engineers about requirements for API integration, data conversion, and business logic.
- Deliver formal training to client project team members and/or end-users.
- Provide knowledge transfer to internal team members throughout the onboarding process.
- Provide support by demonstrating knowledge of products, services, and best practices.
- Track and communicate client issues and proactively troubleshoot and resolve problems.
- Manage multiple accounts, deadlines, and milestones.
- Demonstrate industry knowledge and expertise through advice and recommendations and ability to communicate about client’s maintenance, operations, and management needs.
- Collaborate with internal colleagues on product, marketing, sales, account management, and other initiatives - past experience in one or more of these areas is a plus
About you:
- Relevant experience in one or more of the following: software implementation, customer onboarding, application engineer, business consulting, maintenance, reliability, operations, engineering, and/or construction.
- BEng degree or equivalent years of experience.
- Experience in manufacturing, industrial, maintenance, or similar space is a benefit.
- Excellent communication, presentation, facilitation, time management, and interpersonal skills.
- Excellent client relationship skills and ability to manage client expectations.
- Experience working with clients at multiple levels within the organization.
- Understanding of business requirements definition, review of functional specifications, user training, and deployment.
- Ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction.
- Savvy with technology and capacity to become an expert in our software in a short period of time.
- Self-starter comfortable working with minimal oversight and tight deadlines.
- Membership in one or more professional organizations and/or professional certifications related to this role is a plus.
- Ability to learn the MaintainX product within 30 days to advise customers.
What’s in it for you:
- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP enrolment program.
- Take what you need PTO.
- A Work Culture where:
- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
- We believe in meritocracy, where ideas and effort are publicly celebrated.
About us:
Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.
MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Ready to apply?
Apply to MaintainX
Growth Marketing Manager
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We’re looking for a Growth Marketing Manager (SEM and CRO) to own and scale our performance marketing engine across Google Ads, Microsoft Ads, pay-per-click review platforms (e.g., Capterra, Technology Advice), and high-intent organic search. You’ll be responsible for driving efficient, scalable growth across the full funnel—owning strategy, execution, and optimization for both paid and organic channels, with a strong experimentation mindset focused on improving conversion across key landing pages and the website.
This role is ideal for a data-driven marketer who is equally comfortable in keyword strategy, bid management, targeting, on-site conversion rate optimization (CRO), creative testing, and experiment design—and who can translate insights into clear stories and recommendations for marketing, cross-functional partners, and leadership.
Key Responsibilities
SEM
- Own SEM and PPC strategy across Google Ads, Microsoft Ads, and review sites with a focus on high-intent B2B demand.
- Lead keyword strategy (research, clustering, negatives) across core use cases, industries, and competitor terms.
- Manage bids, budgets, and pacing to hit targets for CPL, CVR, CAC, pipeline, and LTV.
- Continuously refine audience and geo targeting, including remarketing lists, customer lists, and intent-based segments.
- Own reporting on CPL, CVR, CAC, and pipeline contribution by channel, campaign, and segment in partnership with RevOps/MarOps.
- Build and maintain a structured experimentation roadmap across keywords, match types, bidding strategies, ad messaging, creative, and landing pages.
CRO
- Collaborate with content and brand to align organic and paid keyword priorities and ensure messaging consistency.
- Lead CRO (conversion rate optimization) across key pages. Define and prioritize experiments on landing pages (forms, CTAs, layouts, offers, social proof, etc).
- Run A/B and multivariate tests using appropriate tools; ensure clean setup, measurement, and statistical rigor.
- Partner with content, design, and web to implement winning variations and scale learnings.
- Own and improve session → lead CVR across high-intent pages (demo, product pages, core content).
AI, Automation & Tooling
- Use AI and automation to accelerate keyword research, ad copy/creative ideation, QA, and analysis.
- Leverage tools like Claude to pull insights from CRM, ad platforms, and internal docs to refine copy, reporting, and reduce manual ops work.
Cross-Functional Collaboration & Communication
- Partner with Product Marketing, Content, Brand, RevOps, and Sales to ensure lead quality, routing, and follow-up processes support performance goals.
- Turn performance and experiment results into clear, concise recommendations for the marketing team, cross functional partners, and leadership.
Must-Haves
- 3+ years B2B growth/performance marketing experience with deep SEM and SEO ownership.
- Hands-on management of Google Ads, Microsoft Ads, and review platforms
- Strong command of CPL, CVR, CAC, and pipeline, and how they connect across the funnel.
- Proven CRO impact: demonstrated wins improving session-to-lead conversion across paid search, PPC, and website.
- Meaningful experience designing, running, and interpreting experiments (A/B tests, structured trials).
- Highly data-driven; advanced comfort in ad platforms and analytics tools (GA, BI, CRM reporting).
- Experience in B2B SaaS or complex, high-ACV sales cycles.
- Familiarity with marketing automation and CRM (HubSpot, Salesforce) for closed-loop reporting.
Compensation
- Raleigh Hub: $100,000.00 - $120,000.00 base + annual bonus opportunity
- Toronto Hub: 85,000.00 - 100,000.00 CAD base + annual bonus opportunity
- Generous equity grant, become an owner in our company!
- A comprehensive benefits package
- Flexible PTO and hybrid work schedules
- One-time work-from-home allowance
- Hubs in Los Angeles, San Francisco, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days
- Company events and team-building activities, both in-person and virtual
- Fast-paced, collaborative, and dynamic work environment
- Opportunities for growth and career advancement
- Chance to work with cutting-edge technology and innovative solutions
- The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers
We welcome applicants from across the U.S. where we are registered to do business and able to support employment. Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming. This list is based solely on operational and compliance considerations and is reviewed from time to time as our footprint grows.
About BuildOps
Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry!
We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here.
This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service.
At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀
BuildOps is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law.
BuildOps will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act pursuant to applicable local and state laws.
Ready to apply?
Apply to BuildOps
CRM Campaign Manager
Toronto, hybrid
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
This is a 12 month fixed term employee contract.
This posting reflects an existing vacancy.
JOB PURPOSE
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.
As a CRM Campaign Manager you will translate CRM and Digital Marketing strategy into concrete, scalable lifecycle programmes. You define what customers experience, when they experience it, and why, across the full customer lifecycle. This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of CRM campaigns.
WHAT YOU’LL DO:
- Build & launch personalised customer experiences by creating and executing CRM campaigns
- Support audience segmentation and targeting efforts in partnership with various internal teams
- Ensure seamless execution & launch of CRM campaigns as owner of operational execution, including working cross-functionally on building, experimentation and deployment of campaigns
- Ownership of campaign reporting, including collecting and providing insights to inform scaling decisions for tests
- Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed
- Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings
- Collaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results
WHAT YOU BRING:
- 3+ years of experience in digital marketing, preferably within CRM, marketing automation, lifecycle marketing or customer journey design
- Strong understanding of customer behaviour, lifecycle thinking, and segmentation models
- Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
- Hands-on experience with one or more CRM platforms (like Salesforce Marketing Cloud, Bloomreach etc.)
- A data-informed, performance-driven mindset with strong familiarity with CRM KPIs
- Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
- Project management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritise
- Ability to build relationships and collaborate across all levels, functions and locations
The anticipated annual salary range for this position is $60,000 - $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.
WE OFFER
- A flexible, hybrid working policy.
- An excellent salary based on experience and equal pay policies.
- Mental health support, and company sick pay scheme.
- 15 days paid holiday annually (plus Public Holidays).
- Refreshments are provided in the office all week.
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
Ready to apply?
Apply to DEPT®
Senior Product Manager, Account Protection
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The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.
This role can be based out of our Toronto office, or remotely in Canada.
Responsibilities
- In this role, you will be a key member of security product management responsible for Account Protection and safeguarding customer trust at MongoDB
- Develop a robust vision for best-in-class security and identity threat management, from identification to remediation
- Build a vision for best-in class security features that identify, mitigate, and proactively prevent unauthorized attempts to access data
- Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision
- Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
- Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
- Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
- Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals
Requirements
- 5+ years of product management or equivalent experience in enterprise security or platforms
- Experience working with security focused engineers in a diverse team
- Domain expertise in threat detection, data security, or a related field
- Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
- Excellent written and verbal communication skills, including experience presenting to executive leadership
- Proven ability to define and deliver successful product strategies and roadmaps
- Demonstrated experience in defining technical product requirements into an actionable product roadmap
- Understanding of various public cloud providers such as AWS, Azure, and GCP
- Comfortable with stage presence and public speaking
- B.Sc. in Computer Science, or equivalent experience
Nice to have
- Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
- Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
- MBA, M.Sc.+ or equivalent in relevant domain
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 4263333204
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
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Senior Product Manager, Security
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The Security Product Management team is vital in safeguarding customer trust and making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries. Our team's scope is broad and critical, covering a range of features, including Networking, IAM, Data Governance, Encryption, Compliance, and Auditing.
This role can be based out of our Toronto office or remotely in North America.
Responsibilities
- In this role, you will be a key member of security product management making data security a market differentiator that enables MongoDB to succeed in enterprise and regulated industries
- Build a vision for best-in-class data security features such as Resource Policies, Secure by Default at MongoDB, and other security and privacy features that minimize exposure to unauthorized access and risk of data loss.
- Partner with engineering to develop a prioritized product roadmap and backlog to execute against that vision.
- Deeply understand all aspects of the business - to ensure a business outcome aligned with our broader product, customer, and company goals
- Deepen our understanding of evolving threats and corresponding technologies in data security. Use customer inputs to serve as an expert and propose new innovations or best practices from the industry
- Partner with engineering, legal, research, product marketing, support, sales, and security teams to deepen customer trust as they use MongoDB for their most critical data workloads
- Define and implement key performance indicators (KPIs) and success metrics for security initiatives, ensuring alignment with business objectives and product goals
Requirements
- 5+ years of product management or equivalent experience in enterprise security or platforms
- Experience working with security focused engineers in a diverse team
- Domain expertise in data security
- Experience driving business results through influential leadership across multiple partner teams including engineering, sales, marketing, solution architects and customer success.
- Excellent written and verbal communication skills, including experience presenting to executive leadership
- Proven ability to define and deliver successful product strategies and roadmaps
- Demonstrated experience in defining technical product requirements into an actionable product roadmap
- Understanding of various public cloud providers such as AWS, Azure, and GCP
- Comfortable with stage presence and public speaking
- B.Sc. in Computer Science, or equivalent experience
Nice to have
- Certifications or similar evidence of professional milestone completion and continuous training (such as: CISSP, CompTia Security+, SANS, etc.)
- Community support and participation to advance data and cloud security such as conference or meetup panels and blog or paper authorship
- MBA, M.Sc.+ or equivalent in relevant domain
About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.
With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.
Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Req ID: 4263343037
AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.
MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.
Ready to apply?
Apply to MongoDB
Lead Backend Developer
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We’re looking for a Lead Software Engineer to join the Behavioral team, responsible for turning raw customer signals into meaningful marketing triggers. This team builds the behavioral intelligence layer of our platform — systems that detect patterns in customer activity and inactivity (such as cart abandonment, price drops, or loyalty milestones) and translate them into automated messaging opportunities.
This is a hands-on technical leadership role for someone who thrives at the intersection of big-picture architecture and heads-down implementation. You’ll help shape the technical direction for a critical platform capability while also staying close to the details: designing systems, writing code, reviewing implementation, mentoring engineers, and unblocking the team on complex technical problems.
You’ll work on challenging distributed systems problems involving high-volume event data, event correlation, temporal windows, stateful evaluation, trigger eligibility, account-specific readiness, idempotency, reliability, observability, and downstream activation. The systems you help build will power use cases like cart abandonment, browse abandonment, checkout abandonment, price drops, back-in-stock alerts, loyalty milestones, replenishment reminders, and audience membership changes.
What You’ll Do
- Shape the Behavioural Platform Architecture: Help define the technical vision, system boundaries, and architecture for services that transform customer activity signals into actionable trigger events.
- Lead by Example: Be a hands-on technical leader who contributes directly to high-impact work through design, implementation, code review, debugging, and production support.
- Build the Behavioural Decisioning Engine: Design and implement services that detect behavioral patterns across events, correlate signals across time windows, and determine trigger eligibility.
- Design Stateful Contact Context: Help architect systems that maintain the short-lived behavioral state and lookback windows needed to evaluate patterns such as “action without completion,” multi-event intent signals, and state-change-driven triggers.
- Establish a Reusable Pattern Framework: Help build declarative or rule-based capabilities that allow new behavioral triggers to be defined, configured, evaluated, and extended efficiently over time.
- Mentor & Guide Engineers: Provide day-to-day technical guidance, unblock engineers, review designs and code, and help raise the technical bar for the team.
- Plan & Deliver: Partner with the Engineering Manager and Product to turn ambiguous goals into clear technical plans, milestones, and incremental delivery paths.
- Partner Across the Platform: Collaborate closely with partner engineering teams to ensure behavioral signals integrate cleanly into campaign orchestration and message delivery systems.
- Drive Operational Excellence: Ensure Behavioural services operate reliably at scale as they process high volumes of customer activity signals. Use observability, metrics, traces, logs, alerts, and postmortems to continuously improve system quality.
- Influence Technical Direction Broadly: Represent the Behavioural team in architecture discussions and help create alignment around technical patterns, dependencies, and platform interfaces.
What You Bring
- 7+ years of professional software engineering experience, with a strong track record of building and operating backend or platform systems in production.
- Significant experience designing and operating distributed, event-driven, or high-scale backend systems.
- Strong architectural judgment around stateful services, real-time or near-real-time decisioning, asynchronous processing, system reliability, and production operations.
- Hands-on technical leadership experience: you are comfortable being the go-to person for unblocking, reviewing, mentoring, and leading complex technical initiatives end-to-end.
- Experience translating ambiguous product goals into pragmatic technical designs and incremental execution plans.
- Familiarity with systems that process high-volume event data, such as event stream processing, behavioral analytics, pub/sub systems, workflow systems, rule engines, or decisioning engines.
- Strong understanding of distributed systems concerns such as retries, duplicate events, ordering, late-arriving data, idempotency, backfills, partial failures, tenancy, and data consistency tradeoffs.
- Experience building scalable backend services in cloud environments, preferably Google Cloud Platform.
- A strong focus on operational excellence — building reliable systems with monitoring, alerting, logging, tracing, incident response, and shared ownership of on-call responsibilities for business-critical services.
- Clear communication skills and the ability to translate technical tradeoffs into practical decisions with Product, Design, engineering partners, and business stakeholders.
- A collaborative, product-minded approach to platform engineering — balancing technical quality with customer value and delivery momentum.
Why This Role Matters
Behavioural triggers power some of the most effective marketing experiences. When done well, they allow brands to respond instantly to customer intent — recovering abandoned carts, alerting customers to price changes, or reminding them to replenish products at the right moment. The systems your team builds will detect these signals and turn them into action — making the Behavioral platform one of the most strategic capabilities in the entire product.
The base pay range for this position is $147,300-$192,000/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.
Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.
We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.
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Senior Manager, Customer Care
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S'more about the team
As the Senior Manager of Customer Care at HelloFresh Canada, you will play a crucial role in overseeing and enhancing the customer experience for our brands of HelloFresh, Chefs Plate, and Factor_. You will lead a dedicated team, ensuring that customer care operations align with HelloFresh's commitment to excellence and customer satisfaction. In this role you will drive a continuous improvement culture focused on experimentation and implementation.
Lettuce share what this role will be responsible for
- Team Leadership: Lead and inspire the customer care team, fostering a positive and collaborative work environment.
- Continuous Improvement: Implement processes for continuous improvement, utilize experiments to identify the top opportunities, and advance the voice of the customer within the organization.
- Performance Optimization: Establish and monitor key performance indicators (KPIs) and budget, implementing initiatives to improve efficiency and customer satisfaction.
- Issue Resolution: Oversee the resolution of escalated customer issues, collaborating with cross-functional teams to address root causes.
- Strategy Development: Develop and implement customer care strategies aligned with overall business objectives.
- Cross-Functional Collaboration: Collaborate with other departments and senior leaders to convey customer feedback and insights, influencing product and service enhancements. Be an active member of the Product and Broader Leadership Team.
- All other duties, as assigned
Sound a-peeling? Here's what we're looking for
- Experience: 5+ years of experience in a senior customer care management role, preferably in e-commerce or the food industry.
- Leadership Skills: Proven ability to lead and manage a customer care team effectively, including experience managing relationships with external stakeholders/vendors, such as call centers and offshore teams.
- Communication Skills: Exceptional verbal and written communication skills.
- Analytical Skills: Proficient in data analysis to derive insights and performance metrics to use for experiments to further improve the customer experience.
- Strategic Thinking: Strategic mindset with the ability to translate customer insights into actionable strategies.
- Degree: Bachelor's degree in Business, Marketing, or a related field.
Let’s cut to the cheese, this is why you'll love it here
- Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
- Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
- RRSP Matching - Competitive RRSP matching program offered
- Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
- Family Benefits - A parental leave top-up program for expectant parents.
- Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
- Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
- Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
- Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!
Flexible Hybrid Approach
At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience.
To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.
#LI-HYBRID
Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.
HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.
This is a posting for an existing vacancy. We are actively seeking to fill this position.
Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.
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Planned Giving Coordinator
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AI Disclosure Statement
We do not use artificial intelligence (AI) to automatically screen or select candidates for interview. AI may be used in the hiring process to assist our recruitment team by:
- Summarizing recruiter or hiring manager notes, and
- Conducting limited keyword searches for specific job‑related criteria.
However, every application is reviewed by a qualified human to assess transferable or similar experience, regardless of any AI‑assisted preliminaries.
Vacancy Notice
This posting is for a an existing position and is not intended to create an ongoing candidate pool for future openings. Qualified applications will be individually assessed for this role only.
Applications will be accepted until 9:00am EDT on Thursday, 21 May 2026
Salary Grade: Level 13 - $64,251 in starting year
Status: Permanent
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Planned Giving Coordinator is responsible for supporting the administration and stewardship of legacy and planned gifts. This role ensures the accurate recording, processing, and management of estate gifts, annuities, insurance, and other planned giving vehicles. The Coordinator will work closely with donors, financial advisors, legal representatives, and internal teams to ensure compliance, donor recognition, and efficient execution of planned giving strategies. The Coordinator oversees record keeping of physical and electronic files and is responsible for the effective management of confidential and sensitive estate records through their lifetime at MSF Canada.
MSF Canada is looking for someone to:
- provide administrative and operational support to the Planned Giving team
- ensure timely acknowledgment and stewardship of legacy donors, supporting engagement strategies to strengthen donor relationships
- support marketing and communication efforts for planned giving, including newsletters, brochures, and donor recognition materials
- provide record keeping and database management, ensuring procedures are followed and information is recorded correctly
- support relationship management and coordination, work to build and maintain relationships with internal and external stakeholders
The successful candidate will bring MSF Canada:
- demonstrated professional experience in the fields of records management, legal assistance, and/or administration
- experience using donor management or CRM software such as Raisers Edge
- excellent attention to detail, organizational skills, and ability to manage multiple priorities
- strong interpersonal and communication skills to work effectively with donors, legal professionals, and internal teams
- courses in fund development, record management, ad project management or equivalent professional experience
- proficiency in English
- proficiency in French is an asset
MSF Canada will provide:
- Starting 4 weeks' of vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.
MSF adopts a safeguarding culture where personnel and communities are and feel safe and valued throughout their involvement with the organization, where individuals know who to go to with any concerns and are confident that they will be listened to and heard without personal or professional repercussions, and where the organization strives to adopt the highest standards of practice across all areas of safeguarding rather than setting for the minimum standard in order to be legally compliant.
Application questions are in lieu of a cover letter. Please provide only your resume.
Direct Response Officer, F2F and Tele-fundraising
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AI Disclosure Statement
We do not use artificial intelligence (AI) to automatically screen or select candidates for interview. AI may be used in the hiring process to assist our recruitment team by:
- Summarizing recruiter or hiring manager notes, and
- Conducting limited keyword searches for specific job‑related criteria.
However, every application is reviewed by a qualified human to assess transferable or similar experience, regardless of any AI‑assisted preliminaries.
Vacancy Notice
This posting is for a an existing position and is not intended to create an ongoing candidate pool for future openings. Qualified applications will be individually assessed for this role only.
Applications will be accepted until 09:00am EDT on Monday, May 11, 2026
Status: Permanent
Hours: 37.5 hours per week
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Direct Response Officer; Face to Face and Tele-fundraising is responsible for overseeing F2F fundraising (door, street and mall) and tele-fundraising activities carried out on behalf of MSF Canada with the objective of supporting a quality oriented, sustainable monthly giving program.
MSF Canada is looking for someone who will be responsible for:
- Lead on F2F and tele-fundraising at MSF Canada; with support of the Senior Manager of Fundraising and Development, act as a primary point of contact for F2F and tele-fundraising vendor partners, develop fundraising messaging and training; in coordination with Senior Manager develop strategies for program improvements; coordinate development of campaign budgets and objectives; Report on campaign budgets and objectives.
- In collaboration with team and vendor partners, develop and maintain an excellent donor experience that is focused on donor quality and long-term monthly donor value.
- Support donation processes and data uploads to bridge vendor and MSF systems, working with MSF Data team.
- Stay current with research, fundraising trends, and areas of development for F2F program, tele-fundraising and fundraising campaigns more generally. Act as back up to the Senior Manager and team as needed and support the Fundraising Department by taking on additional tasks as required.
CLICK HERE for detailed job description.
The successful candidate will bring to MSF Canada:
- Demonstrated professional experience in the fields of fundraising and mass marketing, specifically in monthly donor acquisition and F2F fundraising (on the charity or agency side)
- Experience in vendor relationship management
- Demonstrated computer skills with experience in Microsoft Office applications and databases, particularly Excel
- Experience with digital fundraising systems (CRMs and donation processing)
- Knowledge of and/or experience working with a non-profit/humanitarian organization
- Commitment to MSF Principles and cross cultural awareness
- Proficiency in English, with strong copy-editing skills
- Proficiency in French an asset
From MSF Canada you’ll receive a comprehensive, people‑focused benefits package that supports your wellbeing, financial security, and growth. This includes generous time off, flexible hybrid work, a modern and accessible workspace, strong health and lifestyle coverage, employer-funded retirement savings, family support programs, and annual professional development, all within an inclusive, values‑driven culture.
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to the Human Resources team.
MSF adopts a safeguarding culture where personnel and communities are and feel safe and valued throughout their involvement with the organization, where individuals know who to go to with any concerns and are confident that they will be listened to and heard without personal or professional repercussions, and where the organization strives to adopt the highest standards of practice across all areas of safeguarding rather than setting for the minimum standard in order to be legally compliant.
Application questions are in lieu of a cover letter. Please provide only your resume.
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
The Solutions Engineering team is looking for an additional SE leader to join our Enterprise team. The SE Manager is responsible for leading and developing a high performing Enterprise Solutions Engineering team in Canada. The candidate should be a proven technical leader in a fast-paced environment who’s highly motivated, entrepreneurial, with excellent follow-up and follow-through.
This position is remote.
What You'll Do
- People Leader: Hire, develop and lead inclusive, engaged, and high performing Global Enterprise Engineering teams
- Technical Leader: Technical coach, mentor, and problem solver helping with technical escalations and navigating complex technical solutions
- Builder: Identify gaps, show initiative, and take ownership to build out programs and processes in support of the SE team
- Connector: work cross-functionally to drive improvements and increase communication and collaboration across departments e.g. sales, product, support, enablement, marketing, etc
- Career Champion: develop and grow the team’s skills through coaching, mentoring, and enablement
- Travel Requirement: Up to 50%
What You Bring
- Demonstrated leadership success as a technical presales Manager for the last 3+ years within a similar company
- Experience working at a cloud and network infrastructure focused company with hardware / software exposure required
- Bachelor's degree in Computer Networking, Information Technology, Information & Computer Technology, Cybersecurity, Electrical Engineering, Computer Engineering, IT Security or similar from an accredited university
- Proven track record in leading high performing sales engineering teams and working closely with sales teams and product teams
- Experience building and scaling technical pre-sales teams
- Ideally located in Greater Toronto Area
Canada Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under most plans and 70% for family premiums
- Medical, vision and dental coverage
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy meals provided daily
Additional Information
- You must be independently authorized to work in Canada and travel to the US. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
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Apply to Verkada
Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Manager, Demand Generation who will own the strategy and execution of integrated, full-funnel campaigns that drive pipeline and revenue. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Senior Manager, Demand Generation, your key area of responsibility will be building a modern, high-velocity demand generation function, lead a team of campaign professionals, and serve as the central force that transforms how Geotab runs campaigns, moving from activity-based marketing to outcome-driven demand generation. You will need to work closely with AVP, Growth & Demand Generation, Segment Marketing, Digital, ABM, Creative, and Sales.
To be successful in this role you will be a self-starter with excellent communication skills, a bias toward shipping fast, and the ability to thrive in a high-growth, "build-it-as-you-go" environment. In addition, the successful candidate will have strong performance marketing instincts with the ability to design full-funnel campaigns, manage complex stakeholder alignment, and drive team accountability toward revenue impact.
How you'll make an impact:
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Own the full-funnel demand generation strategy from awareness and consideration through to pipeline revenue.
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Design and lead integrated campaigns built for how modern B2B buyers buy: AI-influenced research cycles, digital-first discovery, and self-directed evaluation paths.
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Build and maintain the campaign roadmap, balancing strategic priorities with the agility to move on market moments.
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Establish campaign tiering and prioritization framework with clear resource models, execution standards, and performance expectations.
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Lead your team to execute with speed, quality, and consistency, campaigns that are launched on time, on message, and on target.
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Develop and systematize end-to-end campaign execution frameworks: briefing, build, launch, optimize, report. Make excellence repeatable.
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Drive multi-channel campaign execution across paid media, email, content syndication, events, webinars, ABM, and digital, in tight coordination with channel owners.
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Eliminate complexity that doesn't serve performance: streamline workflows, remove bottlenecks, and build processes that make the team faster.
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Partner with Creative to develop high-converting campaign assets, not just beautiful content, but content built to move buyers through the funnel.
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Establish the campaign measurement framework: define what success looks like for every campaign, channel, and segment before a campaign launches.
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Build a culture of experimentation, hypothesis-driven testing of messaging, channels, offers, and formats, with a bias toward shipping fast and learning faster.
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Partnering with Marketing Operations to own campaign analytics and reporting: pipeline contribution, channel efficiency, conversion rates, content performance, and ROI. Surface insights that drive decisions, not just dashboards.
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Work with Marketing Ops and Revenue Ops to ensure attribution is clean, data flows correctly, and pipeline reporting is trusted by Sales leadership.
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Serve as the campaign orchestration hub, bringing together Segment Marketing, Digital, ABM, Creative, Events, and Sales Enablement into a unified, coordinated campaign motion.
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Work directly with Sales leadership to ensure campaigns convert, including tight feedback loops on lead quality, follow-up rates, and campaign-sourced pipeline.
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Lead, coach, and develop a team of campaign managers, setting a high bar for output, ownership, and professional growth.
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Build a team culture defined by accountability, velocity, creative ambition, and relentless focus on revenue impact.
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Drive the adoption of AI-enabled marketing tools and workflows that give your team a competitive edge in speed and scale.
What you'll bring to the role:
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8–12 years of B2B marketing experience, with at least 4–5 years in demand generation or integrated campaign roles within a technology or SaaS company.
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Bachelors in a related field or Post-Secondary Diploma/Degree specialization in Marketing, Business, or a related field (MBA is highly valued).
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Hands-on experience with marketing automation platforms (Marketo, HubSpot, or equivalent), CRM (Salesforce), and campaign analytics tools.
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Proven track record of building or transforming a demand generation function and leading high-performing teams.
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Exceptional cross-functional leadership skills with the ability to influence without authority in complex, matrixed organizations.
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Strong performance marketing instincts: thinking in conversion rates, cost-per-pipeline, and revenue efficiency.
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Excellent communication skills: ability to articulate strategy and mechanics clearly to both executives and campaign managers.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Ready to apply?
Apply to Geotab
Partner Account Executive
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About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
What is GustoPro?
GustoPro is a cloud-based platform built specifically for accounting firms. It empowers firms to streamline payroll, people operations, and advisory services for their clients, all within a single, integrated platform. GustoPro features client dashboards, automated workflows, robust reporting, and seamless integrations with other accounting software — enabling firms to elevate their client service and accelerate practice growth. Learn more about GustoPro
About The Role
As a Partner Account Executive for GustoPro, you will play a critical role in expanding Gusto's footprint within the accounting market by recruiting new accounting firm partners, enabling them to succeed on the platform, and driving them to a healthy, self-sufficient state before transitioning them to an Account Manager.
Working directly with our Head of Sales and Head of GustoPro Sales, you will shape our new partner sales motion while owning the full arc of partner activation — from first conversation to a successful handoff. The benchmark that tells us activation is working: 10 net new clients added and the firm's 30-day enablement plan complete.
You'll engage with C-level executives and senior payroll specialists at accounting firms, with a focus on large regional and national players. You'll act as a consultant, understanding their unique needs and demonstrating how GustoPro can boost efficiency and help them realize more value for their clients while delivering upside for the firm.
The Partner Onboarding Agreement — a 30-day enablement contract signed at close — is your operating document once a firm is in. It defines milestones, role responsibilities across the firm, and the incentive structure that keeps both sides accountable through activation.
We're looking for a true "builder" — someone who's excited to wear multiple hats, design systems and processes, and run experiments. Comfort with a dynamic environment and the ability to pivot when needed is essential.
Here's what you'll do day-to-day
- Evangelize the GustoPro solution to prospective accounting firms to grow our market share and meet and exceed monthly/quarterly sales targets.
- Collaborate closely with Sales Leaders to build out and refine our new partner sales process, with a focus on accelerating sales cycles (target 60–90 days) and maximizing close rates.
- Conduct compelling and persuasive product demos that showcase the value of GustoPro using data and insights, tailored to resonate with accounting firm executives.
- Negotiate and execute the Partner Onboarding Agreement, aligning on a 30-day enablement plan and client pipeline targets from day one.
- Serve as the primary Gusto contact during the 30-day enablement period — keeping the Champion certification track, Practice Member Academy completion, and Practice Lead go-to-market readiness all on schedule.
- Hold the firm's Strategic Lead accountable to Champion designation and kickoff commitments in Week 1; track certification milestones and coordinate with the partner success team to unlock incentives on time.
- Support Practice Leads in running positioning and discovery workshops and building a migration candidate pipeline across their book of business.
- Drive the partner to 10 net new client adds within 90 days of signing — the activation benchmark — by leading regular status calls, removing blockers, and coordinating migration scheduling across practice areas.
- Coordinate co-marketing activation (co-branded materials, joint email campaigns) once the 10-client milestone unlocks co-op marketing funds, and ensure cross-sell products (HI, 401k, WC, R&D TC) are introduced as adoption deepens.
- Prepare a structured handoff brief for the receiving Account Manager — including certified contacts, migration status, QBR baseline, revenue and usage snapshot, and flagged growth opportunities — and facilitate a warm introduction.
- Navigate and update internal and external stakeholders, including C-suite executives at Gusto, partners, and cross-functional teams throughout the activation window.
- Leverage AI tools and technologies to enhance sales workflows, streamline partner communications, and derive actionable insights from data to drive more effective prospecting, pipeline management, and partner engagement.
- Travel as needed to partner offices for onsite meetings, as well as to industry events and conferences to represent Gusto and strengthen partner relationships.
Here's what we're looking for
- 6+ years total work experience in sales, account management, or customer success, with a strong focus on enterprise clients.
- 3+ years of experience selling B2B SaaS products or managing partner relationships, ideally to accounting firms or related businesses.
- A consistent track record of exceeding sales quotas and building long-term client relationships, including negotiating complex six-figure contracts.
- Experience and comfort working quick sales cycles (60–90 days average).
- Deep understanding of the accounting firm landscape, including their business models, challenges, and technology needs — particularly the CAS/advisory and payroll practices.
- Strong ability to articulate contractual, technical, and financial value points to partners, internal senior leaders, and executive leaders.
- Equally comfortable in a closing motion and a post-close enablement and coordination role — you see getting a firm to 10 clients as part of the sale, not separate from it.
- Strong analytical and problem-solving abilities — you're a strategic thinker who can identify risk and opportunity across a portfolio.
- Ability to quickly learn our product so you are credible with prospects and partners alike.
- Comfort and proficiency with AI-powered tools and technologies, with a willingness to adopt and integrate AI into daily sales and partner management workflows to improve efficiency and outcomes.
- Experience with CRM and sales software (e.g., Salesforce, ZoomInfo, Tableau).
Compensation
Our target on-target earnings (OTE) compensation for this role is $125,000/yr to $150,000/yr in Denver, Las Vegas, Chicago, Atlanta & most remote locations, $155,000/yr to $182,000/yr for San Francisco & New York and $120,000 to $180,000 CAD for Toronto. This OTE is structured with a target 70% base pay and 30% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
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Apply to Gusto, Inc.
This is a 12 month fixed term employee contract initially, with a likelihood of extension.
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021.
JOB PURPOSE:
This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.
As an Account Supervisor, you will oversee the delivery of a wide variety of campaigns. You will project-manage the production process end to end and assist in leading a client services team alongside your global counterparts. You will represent DEPT® to our clients, adding value to relationships beyond organizational skills—doing a mix of account management and strategic planning, not your typical suit.
WHAT YOU’LL DO:
- Manage briefs from start-to-finish, ensuring successful delivery to deadlines across multiple campaigns
- Be the face of the account by liaising with clients and managing expectations
- Communicate feedback & plan and manage workloads of the team
- Ensure feedback requirements are met whilst staying true to the brand's values.
- Build a full understanding of the clients business, strategies, objectives, brand, audiences and challenges, advising on the communications solution that best meets their needs, with a view to becoming their trusted adviser
- Work closely with creative teams and to have oversight of all statements of work/proposals
- Ensure the right team is in place to deliver and maintain high standards while adding value wherever possible. Meet success criteria as projects are delivered to time and to budget
- Report back to management with internal and external issues and events that might impact accounts, either positively or negatively
- Maintain a strategic overview of assigned accounts – running regular internal client-facing account reviews. Prove how we are meeting our clients’ objectives through metrics, feedback, research, etc.
- Delegate and allocate responsibilities efficiently to manage projects end-to-end
- Effectively lead teams and inspire others to achieve goals through innovation, quality and excellence
- Match project tasks with opportunities for development so that employee potential is utilised to the maximum
- Mentor, train and manage junior account managers and apprenticeships where available
- Ability to collaborate effectively with team members and clients across multiple time zones.
WHAT YOU BRING:
- Demonstrable agency experience in Client Services, preferably in an Account Supervisor/Senior Account Manager role
- Experience delivering a broad range of multi-channel marketing communications, including digital
- Extremely organized, able to talk about tools and processes used for project management
- Ability to work under pressure and meet deadlines with ease and efficiency
- Deep understanding of production & interactive processes
- Commercially driven with experience handling budgets and timelines
- Proven business development experience and success
- Resource management skills and the ability to handle complex/sensitive issues
- Experience leading others directly or as a mentor
WE OFFER
- A flexible, hybrid/remote working policy
- An excellent salary based on experience and equal pay policies
- Mental health support, and company sick pay scheme.
- 15 days paid holiday annually (plus Public Holidays).
- Refreshments are provided in the office all week
- Enhanced family friendly policies to support new parents.
- Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
- Inspirational Talks, bringing the outside in with regular guest speakers and events.
- Learning and Development, supporting your growth with continuous opportunities to learn and advance.
- Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
- The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
- Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.
The anticipated annual salary range for this position is $70,000 – $80,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.
AI Disclosure: At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.
This posting reflects an existing vacancy at DEPT®.
WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
Ready to apply?
Apply to DEPT®
International Product Development and Structuring - Associate
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About the Role
iCapital is seeking an Associate to focus on Canadian feeder fund origination for hedge funds and private market offerings. This role is within the Client Success department and will report to a Senior Vice President on the Fund Origination team. This individual will work with the team who is responsible for new product development, product structuring, manager onboarding, and fund lifecycle management. This role will be responsible for supporting the product lifecycle management of various alternative investment vehicles focusing on hedge funds, private equity, and other investment structures. This includes executing processes related to adding new funds to the platform, support of regular meetings and preparing reports, presentations, and fact cards. This team stands at the heart of iCapital’s growth into new markets and fund structures and this candidate will play an important role in helping develop business plans, managing projects and processes for new strategic initiatives.
Responsibilities
- Prepare fund marketing materials with the appropriate information, including updates.
- Coordinate with the internal Compliance and Legal teams on review and approvals.
- Assist with the preparation and coordination of materials related to new fund approvals and new fund launches.
- Support projects related to onboarding new funds and working across the organization to assure on-time and successful completion.
- Prepare and disseminate project progress notes.
- Input and update fund governance details on a regular basis.
- Assist in various fund launch activities.
- Monitor and manage the team inbox to address and close out GP inquires in a timely manner.
Qualifications
- Bachelor’s degree in a relevant field
- 4+ years of experience preferably with fund administration, fund management, or custodial relationships
- Experience in alternative investments is a plus
- Positive attitude, and a desire to work in a fast-moving entrepreneurial environment
- Able to handle multiple tasks and prioritize assignments
- Detail-oriented, self-starter that is accustomed to project work with tight deadlines
- Strong working knowledge of Microsoft Office
- Strong analytical, verbal and written communication skills
Benefits
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
The base salary range for this role is CAD 80,000 to CAD 95,000. iCapital offers a comprehensive benefits package that includes a competitive total compensation package consisting of salary, bonus, and equity for all full-time employees. The Company pays 100% of the premium for all Group Benefits for you and your dependents. Some of these benefits include medical, dental, vision, prescription, life insurance and long-term disability. We offer a variety of Retirement Plans which have a company match. We offer unlimited Paid Time Off (PTO) and most employees the flexibility to work in the office three to four days and remotely for the remainder of the week. Every department has different needs, and some positions will be designated in-office jobs, based on their function.
For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork |
LinkedIn: https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to support a fair and inclusive workplace, in which all applicants have an opportunity to fulfill their potential and every person has the right to equal treatment with respect to employment without discrimination. iCapital does not tolerate any discrimination contrary to the Ontario Human Rights Code, including on the grounds of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
Ready to apply?
Apply to iCapital
Initiative - Manager, Media Planning
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Position Summary
The role of a Manager, Communications Designer is to supervise and manage our integrated media planning product and assume an active role on the business. The Manager, Communications Designer will assist with the development of media strategies and operating procedures and will also be responsible for leading, mentoring, coaching and developing employees.
This role requires you to work as part of an integrated media planning team to ensure the product is grounded in insights and experience, resulting in flawless media executions.
Key Responsibilities
· Accountable for leading the preparation, writing and presentation of integrated media plans, proposals and analysis that satisfy client objectives and that go beyond the brief.
· Maintain stewardship and accountability of the media plan, regularly evaluating and monitoring execution.
· Liaise and foster knowledge-sharing with other disciplines internally, partner agencies and other departments to ensure that media and client knowledge is current.
· Ensure that all media plans adhere to the agency's values, philosophies, and processes.
· Lead the preparation and presentation of evaluations of media opportunities, media trends and issues of interest to clients.
· Awareness of client Key Performance Indicators (KPIs) and objectives, ensuring that tracking is in place for check-ins as required.
· Manage and lead a team of employees. Effectively communicate agency goals, manage workloads, provide ongoing performance feedback and support professional development. Interview and participate in hiring decision of employees if/when required.
· Accurately and effectively manage client’s day-to-day planning requirements, with a strong understanding of client’s business objectives and Key Performance Indicators (KPIs).
· Inform leadership of potential challenges and opportunities as it relates to client and/or people management.
· Influence decision making by encouraging appropriate strategies and benefits of offerings to clients.
· Participate in additional agency/team projects and new business presentations as required.
· Oversee financial media control, including purchase authorizations, billing and budget control reports and ensure that discrepancies are resolved in a timely fashion.
Desired Skills & Experience
· Professional or educational background in Marketing and/or Advertising would give leverage to this application
· Manager-Director level of experience in integrated media planning.
· History of developing positive on-going business relationships with a focus on client service.
· Ability to develop and foster strong relationships and partnerships, both internally and externally.
· Demonstrated ability to effectively apply knowledge and insights gained from research resources to media planning.
· Previous experience managing and developing employees.
· Proactive approach to problem solving, supporting the team, self-development, etc.
· Proficient with media research tools (e.g. Clear Decisions, Vividata, Neilson), and media tools (e.g. Prisma).
· Curiosity, learning agility, with a passion for continuous development.
· Experience with presenting.
· Excellent communication skills (both written and verbal).
· Independent thinker with highly developed organizational skills and a strong attention to detail and accuracy.
· Ability to work collaboratively as well as independently.
· Proficient in Microsoft Office Suite (Word, Excel and PowerPoint).
· Ability to travel as required.
Initiative unlocks business growth for the world’s most ambitious brands. We believe in the power of media to reshape our industry and orchestrate a brand’s entire consumer experience, by balancing both what unites people and what makes them different. When brands unite people in culture, they build Fame, and when brands connect individuals to their unique journeys, they build customer Flow. Initiative builds Fame and Flow for brands like Amazon, RBC, LEGO, Nintendo and Canada Goose. Media responsibility is at the forefront of everything we do, whether it’s creating media plans that reflect the diversity of our communities, promote brand safety, and foster sustainability. Our agency celebrates diversity in an inclusive environment where all of our 9,000+ strong talent across 90+ markets feel seen, heard, and valued. Our vision is to create not only a better media company, but also a better media industry, and maybe even a better world. Initiative Canada has received many of the industry’s most coveted awards, including two gold Strategy Media Agency of the Year awards, eight Cannes Lions, and a position on WARC's Top 50 Most Effective Media Agencies in the World. In 2023 Initiative was named the North American Network of the Year by the Festival of Media, and Global Network of the Year by both Ad Age and Ad Week. To learn more, visit initiative.com.
What's in it for you?
• Generous paid time off with a minimum of 37 paid days off including vacation and monthly wellness days. We also have four-day long weekends, half-day summer Fridays, and meeting-free Friday afternoons year-round.
• A flexible hybrid work model that works for you.
• A focus on personal development with formal training opportunities, including mental health training and inclusion education for everyone.
• A chance to be part of and grow within a global network of agencies.
• The opportunity to contribute to our company culture by joining one of our many community-based employee groups, such as Black Employee Network, Girls on Fire, Hispanic or Latinx Alliance, Neuro Network, Pan-Asian Network, and Rainbow Lounge.
Initiative is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law. If you require an accommodation in any aspect of the selection process, please reach out to canadatalent@mbww.com
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Sr. Manager, Media Strategy and Operations I
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Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
About the Role
We are seeking a highly motivated and strategic Senior Manager I, Strategy and Operations to drive the planning, execution, and optimization of our marketing campaigns. In this role, you will collaborate closely with Product Marketing Managers, agencies, and cross-functional teams to develop clear campaign briefs, manage media initiatives end-to-end, and ensure alignment with business goals. You’ll be a key partner in interpreting campaign data, communicating insights, and guiding future strategies. The ideal candidate combines strong project management skills with a data-driven mindset and excels at improving processes to boost efficiency and impact.
Responsibilities:
- Partner closely with Product Marketing Managers (PMMs) to develop strategic campaign briefs, provide best practice guidance on paid media, social, creative strategies, platform capabilities, and audience-first approaches.
- Lead end-to-end project management for media-related initiatives, ensuring timely execution and alignment with objectives.
- Manage cross-functional collaboration to translate briefs into clear, actionable media recommendations.
- Proactively participate in agency status calls, offering strategic insights and performance updates.
- Analyze campaign data and communicate results clearly to clients and internal teams, driving informed strategy and optimizations.
- Maintain accuracy and completeness of data within asset trackers to support seamless campaign execution.
- Identify and implement opportunities for process improvement, standardization, automation, and documentation to enhance operational efficiency.
About You
The essentials:
- Bachelor’s degree or equivalent practical experience.
- 5+ years of experience in media planning and strategy within a paid media agency or similar environment.
- Strong understanding of digital marketing channels, audience targeting, and data-driven decision-making.
- Excellent organizational skills and keen attention to detail, with the ability to manage multiple projects simultaneously.
- Proficiency in project management tools and advanced skills in Google Sheets and Excel.
- Exceptional written and verbal communication skills.
- Proven ability to collaborate effectively across cross-functional teams and external partners.
- Analytical mindset with a demonstrated ability to translate data into actionable insights.
Not a must, but a plus:
- Hands on keys experience
At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.
Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.
#LI-KW1
#LI-Hybrid
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that represents its good faith estimate of what Monks may pay for the position at the time of posting. Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.
About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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Senior Go-To-Market Manager
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Who we are:
Who you are:
We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Go-To-Market Manager who will play a critical role in orchestrating the successful launch and lifecycle of our products and solutions. If you love technology, and are keen to join an industry leader — we would love to hear from you!
What you'll do:
As a Senior Go-To-Market Manager your key area of responsibility will be orchestrating the successful launch and lifecycle of our products and solutions. This role is a dynamic blend of high-level strategy, meticulous planning, and hands-on execution. This role will be the central hub, aligning Product, Sales, Marketing, and Operations to ensure our innovations make a maximum impact in the market and achieve our revenue targets. If you are a master of cross-functional leadership and thrive on turning great products into commercial successes, we want to hear from you!
How you'll make an impact:
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Develop a comprehensive commercial and Go-To-Market (GTM) strategy encompassing new product introductions and the entire product lifecycle to stimulate revenue growth, enhance profit margins, secure competitive advantage, and expand market share.
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Provide cross functional leadership in GTM planning cycles for upcoming product/solution releases, ensuring alignment with corporate strategy, product roadmaps, and revenue goals.
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Connect the product road map to the revenue plan: Develop the strategic business case for new products in partnership with key stakeholders during the discovery phase, ensuring product development is aligned with a validated and profitable path to market. This foundational work includes shaping revenue plans, pricing models, and resource forecasts to secure investment and guide the product roadmap.
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Provide leadership in regular cross-functional GTM readiness meetings providing support to manage dependencies, identify risks, and drive resolution of roadblocks to ensure on-time, high-impact launches.
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Collaborate closely with Product Marketing to ensure messaging, positioning, and launch assets are aligned with the GTM plan and commercial strategy and effectively support sales and partner enablement.
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Partner with sales, Channel Teams, Partner Program, Revenue Operations, Sales Enablement to define launch-specific sales targets, enablement requirements, compensation considerations, and reporting needs. Develop and oversee the execution of channel and direct sales team readiness plan, ensuring they are informed, trained, and incentivized.
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Partner with finance on revenue planning, pricing and costing for new product launches
Work with Product Management and Operations teams to ensure product, supply chain, etc. readiness in alignment with GTM plan
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Establish and track Key Performance Indicators (KPIs) for launches, such as pipeline generation, adoption rates, partner engagement, and time-to-revenue, creating dashboards with Revenue Operations to monitor success.
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Collaborate with Sales and marketing to sustain launch metrics and implement programs for base retention and expansion
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Define key success metrics for launches (e.g., pipeline generation, adoption rates, revenue attainment, partner engagement, time-to-revenue) and establish dashboards/reporting mechanisms with Rev Ops.
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Drive a culture of continuous improvement by leading post-launch retrospectives (post-mortems) to identify lessons learned and refine our GTM playbook.
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Act as a key conduit, providing structured market, sales, and partner feedback from launch activities back into the product development lifecycle.
What you'll bring to the role:
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8-10+ years in go-to-market, product marketing, product management, or a related role, preferably within a B2B technology environment.
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Diverse skill set, with preference given to candidates with experience in multiple domains, including go to market, strategic pricing, sales, marketing and product management
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Highly analytical with ability to build up robust global business cases and product forecasts
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Experience launching technology software and hardware solutions
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Strong knowledge of channels to market: including Resellers, VARS, Carriers and direct sales
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Data-Driven Decision Making: Strong analytical skills with the ability to interpret data and make data-driven decisions.
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Networking Skills: Strong ability to build and maintain relationships with key stakeholders across the organization
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Ambitious: Self starter, resourceful with strong analytical skills with the ability to problem-solve to well-judged decisions.
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Strategic Thinking: Proven ability to synthesize a big picture strategy that takes in consideration of the entire GTM landscape and product lifecycle
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Collaboration: Ability to work effectively with cross-functional teams.
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Market Analysis: Ability to analyze market trends, customer needs, and competitive landscapes.
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Product Knowledge: Solid understanding of product development and marketing principles.
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Passion for technology and technical products.
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Project Management: Proven ability to manage multiple projects simultaneously, with a strong focus on deadlines and deliverables.
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Adaptability: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and market conditions.
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Team Leadership: Experience in mentoring and guiding junior team members.
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Process Improvement: Ability to establish and optimize product launch and GTM processes and standards.
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Strong presentation skills (in person and virtually) and ability to deliver training effectively
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Strong team player with the ability to engage with all levels of the organization.
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Experience in the telematics industry is a plus.
Why job seekers choose Geotab:
Flex working arrangements
Home office reimbursement program
Baby bonus & parental leave top up program
Online learning and networking opportunities
Electric vehicle purchase incentive program
Competitive medical and dental benefits
Retirement savings program
*The above are offered to full-time permanent employees only
How we work:
The annual base salary for this position is the expected annual salary for this role, and may be subject to change. Geotab offers various perks and benefits and other compensation components that an individual may be eligible for. The actual base salary for this position depends on a variety of factors such as but not limited to skills, qualifications, education and overall experience, including the location the applicant lives while performing the job. This also includes equity with other team members and alignment with local market data. All offers of employment are contingent upon proof of eligibility to work and the individual's ability to pass a background check.
Ready to apply?
Apply to Geotab
Engineering Manager, Business Technology (1 Year Contract)
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We are a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.
AutoTrader.ca is Canada’s largest automotive marketplace, with over 25 million monthly visits. Through AutoSync, we provide software solutions to 3,500+ dealers, streamlining their operations, marketing, and sales. Dealertrack Canada is the country’s top automotive financing portal, processing more than 6.5 million credit applications each year. Collateral Management (CMS) is a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders
As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.
Key Responsibilities:
- Lead the design and delivery of enterprise integrations and automation solutions across ERP, Billing, Revenue, CRM, HRIS, and related platforms.
- Define scalable integration patterns, system interfaces, API strategies, data flows, and engineering standards across enterprise applications.
- Apply an AI-first approach to solution development by identifying opportunities to improve automation, operational efficiency, insights, and engineering productivity through AI-enabled capabilities where appropriate.
- Ensure AI-enabled solutions are implemented responsibly, with appropriate governance, security, explainability, and alignment to business objectives.
- Lead system migration initiatives, including transition planning, cutover strategy, dependency mapping, risk management, and business continuity considerations.
- Drive data archival and retention strategies, ensuring compliance, accessibility, cost efficiency, and operational integrity.
- Lead system decommissioning efforts, including impact assessment, transition planning, historical data preservation, and retirement of legacy capabilities.
- Oversee the design and support of data pipelines that enable reliable movement, transformation, and availability of business-critical data across systems.
- Support business reporting and analytical needs by ensuring enterprise data is trusted, well-structured, and accessible for decision-making.
- Manage end-to-end execution of integration and platform programs, including planning, prioritization, dependency management, issue resolution, and delivery oversight.
- Define and enforce deployment, release, and rollback plans to ensure safe production changes, minimal disruption, and rapid recovery when required.
- Lead engineering resources by providing technical direction, coaching, mentorship, and performance management.
- Partner with business and technology stakeholders to translate complex requirements into practical, scalable, and maintainable solutions.
- Establish best practices for documentation, monitoring, support readiness, operational governance, and continuous improvement.
- Ensure solutions are secure, reliable, maintainable, and aligned with enterprise standards and business objectives.
Education, Experience & Technical Skills:
- 10+ years of experience in software engineering, enterprise systems, integrations, or business systems technology.
- Significant engineering management experience with strong ownership of team leadership, delivery execution, stakeholder alignment, and technical direction.
- Strong experience designing, troubleshooting, and supporting software systems such as Billing, Revenue, CRM, ERP, HRIS, and related enterprise platforms.
- Broad expertise in database technologies, including enterprise data modeling, transactional and analytical data structures, data storage, performance optimization, and data lifecycle management.
- Strong experience with scripting and automation technologies used to support integrations, operational processes, batch workloads, and platform support activities.
- Experience with reporting, analytics, and enterprise data consumption patterns, including the delivery of trusted data for operational and business insight needs.
- Deep understanding of integration patterns, APIs, middleware, event-driven and service-based architectures, and enterprise automation frameworks.
- Proven experience delivering and supporting real-time and batch integration solutions across a variety of enterprise technology environments.
- Strong experience with data pipelines, transformation processes, orchestration, and system-to-system synchronization.
- Solid understanding of software design principles and the ability to design systems at both conceptual and detailed levels.
- Experience with modern API technology stacks, including web services, service contracts, payload formats, authentication, and enterprise integration standards.
- Experience with system migration, production releases, deployment planning, rollback strategies, and operational readiness.
Leadership & Soft Skills:
- Strong stakeholder management skills with the ability to influence, negotiate, and align technology initiatives with business priorities.
- Ability to work effectively with technical experts across enterprise, digital, and business platforms.
- Proactive mindset with strong attention to detail and a high sense of ownership.
- Ability to structure teamwork, create clarity, and drive accountability.
- Strong conflict management, problem-solving, and resolution skills.
- Ability to balance strategic planning with hands-on delivery leadership.
- Strong collaboration skills across engineering, operations, data, product, and business teams.
- Demonstrated AI-first and innovation-oriented mindset, with the ability to evaluate emerging technologies pragmatically and apply them to real business problems.
What’s In It For You…
We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.
- Gym discounts
- Employee and Family Assistance program
- Virtual wellness events
- Conferences & training budget
- Regular internal training programs
- Financial planning with 3% matching for Pension
- Competitive salary
- Annual bonus structure
For a career where you can drive our business and shape your future, apply now.
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The base salary range for this position is CAD $100,000 – CAD 120,000.
This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.
Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.
Vacancy Status: This job posting is for an existing vacancy.
Ready to apply?
Apply to AutoTrader.ca
- Innovate with Purpose: Build impactful solutions for customers worldwide.
- Join Excellence: Work in a diverse, collaborative, and innovative team.
- Shape the Future: Lead in redefining revenue optimization.
- Grow Together: Unlock your potential in a supportive environment.
We are looking for a dedicated, ambitious and self-driven Customer Success Manager (CSM), Enterprise. As a CSM, you will report into one of our Directors of Customer Success and will assist customers in the realization of business value by leveraging Varicent’s tools. We’re looking for someone who has a deep understanding of customer engagement for SaaS solutions.
The CSM, Enterprise role will collaboratively drive success planning, adoption, change management, renewal, and expansion activities (both existing and growth products) with key Business Decision Makers and through Technical Decision Makers while helping to reduce implementation risk, drive usage of existing products, identify opportunities in her/his accounts for expansion, and document/track value realized throughout the lifecycle.
What You'll Do:
The Customer Success Manager, Enterprise role will enable our customers to realize business value from their investment and make our customers passionate advocates of Varicent – both our company and our products. Key responsibilities include:
• Serve as the main point of contact and liaison between customers and Varicent
• Represent the voice of the customer (customer advocacy) to provide input into core Product, Marketing, and Sales processes
• Lead renewals and proactively identify expansion opportunities in each account to drive value both for the customer and for Varicent
• Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks, and metrics needed to achieve them
• Manage “success planning” at the program level by identifying, aligning on, and progressing key business priorities at each account, driving value realization across your portfolio of customers
• Be accountable to drive high usage of Varicent products within customers by driving the creation and execution of a thorough and action-oriented adoption plan
• Develop and leverage deep functional Varicent product expertise to increase the customer’s usage
• Build, maintain and leverage strong relationships with Business Decision Makers and Technical Decision Makers within each customer to influence solution adoption, create strong support for new opportunities, and secure their willingness to advocate on Varicent’s behalf
• Engage with your customer early in their lifecycle from onboarding through value realization – providing implementation oversight, change management coaching, success planning, and future vision setting with customers
• Orchestrate and gain strong buy-in with multiple external (e.g. customer’s Partner) and internal Varicent teams and be highly connected to Varicent SMEs throughout the customer’s lifecycle
What You'll Bring:
• 5+ years of experience in Customer Success or Account Management in a SaaS or software company, particularly handling large enterprise accounts
• Passionate about the future of work, and positively impacting the working lives of people in large organizations
• Team-player who has a proven track record of excelling in fast-growing environments and taking initiative above and beyond the call of duty
• Ability to build trust and communicate effectively with a broad range of stakeholders: executives, administrators, technical leads, etc.
• Demonstrated ability to work independently while building strategic success plans to ensure the success of your customers and Varicent, and execute on the plan through well-defined tactics
• Proven ability to map the customer’s business process to product capabilities
• Strong interpersonal skills that establish trusted advisor relationships with customers
• Strong organizational/time management skills and the ability to manage multiple projects and/or a program simultaneously
• Familiarity with tools commonly used in CS: Salesforce, Gong, Zoom, Excel, PPT, ChurnZero, etc.
• Adaptable mindset, able to operate effectively with change
• Driven, self-motivated, enthusiastic, with a “can do” attitude
• Experience negotiating contracts and managing large renewals
• Cultural awareness and appreciation for diversity
• Bachelor’s degree with Information Technology/Business/Finance focus preferred
• Willingness to travel up to 10%
The expected base salary range for this role is $93,300.00 - $121,000 CAD and individuals may be eligible to participate in our variable compensation program.
*Final compensation may vary based on experience, skills, designations, and market conditions.
This posting is for existing vacancy
This hiring process utilizes artificial intelligence tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.
Ready to apply?
Apply to Varicent
Head of PEO Sales
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About Gusto
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.
About the Role:
Gusto is searching for a builder. Not a manager of an existing PEO sales team — a founder-minded sales leader who will design the motion, write the playbook, hire the team, and carry a personal book of business in the early months. This is a 0→1 opportunity to establish Gusto's PEO sales org from the ground up, and we're looking for someone who is energized by that challenge.
You will drive new PEO revenue by selling Gusto's co-employment solution to both prospects and our existing base of 400,000+ customers — Gusto's single biggest competitive advantage over legacy PEOs. The pace is fast, the market opportunity is real, and we're looking for someone who will bring experience, creativity, and a genuine passion for building to the table every single day. You align with our company values and have a knack for building for the long haul. If you're excited to roll up your sleeves, lead by example, and architect something from scratch, let's talk.
About the Team:
You will be the founding leader of Gusto's PEO sales function. In the first 6–12 months, you'll operate as a true player-coach — personally closing deals while simultaneously building the team, tooling, and infrastructure around you. You'll define the ideal customer profile, build out the sales stages and pipeline architecture in Salesforce, and establish the channel strategy (including broker and accountant referral partnerships) that will drive scalable new business over time.
This team will serve as Subject Matter Experts on PEO, guiding prospects through complex buying decisions and partnering closely with HR, benefits, and payroll counterparts to deliver a seamless customer experience. Your biggest unfair advantage: Gusto's existing install base. Like the best scaled PEOs, a meaningful share of your pipeline will come from converting existing payroll customers — and you'll be the one to design and build that on-ramp.
Here’s what you’ll do day-to-day:
- Sell and build simultaneously. For the first 6–12 months, carry a personal book of business while building the team and infrastructure around you. This is a player-coach role that requires someone comfortable operating at both levels.
- Design the sales motion from scratch. Define sales stages, lead routing, funnel metrics, and pipeline architecture in Salesforce. This org doesn't have a pre-built RevOps foundation — you'll build it.
- Own the full talent lifecycle. Partner closely with Recruiting to define hiring profiles, run interviews, and select top PEO sales talent. Onboard new hires for fast ramp and continuously assess team capacity to stay ahead of headcount needs.
- Build and leverage the channel ecosystem. Develop a point of view on broker, GA, and accountant referral channels. Even if you don't own these relationships day one, you'll be expected to shape the strategy and lay the groundwork for a scalable partner channel.
- Convert the install base. Develop the playbook for converting Gusto's existing 500K+ payroll customers to PEO. Understand the unique motion, objections, and value proposition for in-base selling vs. cold-start prospecting.
- Operate with selling season fluency. Understand and plan around PEO's concentrated selling window (Sept–Dec, with ~50–60% of new business landing Jan 1). Build team capacity, pipeline targets, and go-to-market rhythms accordingly.
- Collaborate cross-functionally with Sales, Marketing, and Product leadership to identify market opportunities, drive pipeline, and help shape PEO product strategy.
- Use data to drive decisions — from advisor skill development to team-level initiatives. Track, measure, and report on sales effectiveness; adjust programs as needed.
- Lead with AI fluency. As a people leader at Gusto, you're expected to actively model and drive AI adoption across your team — not just as a user, but as a champion. This means leveraging AI tools to surface pipeline insights, accelerate coaching, improve forecast accuracy, and identify at-risk deals earlier. You'll help your team integrate AI into daily workflows (outreach, call prep, follow-up), experiment with new tooling, and share learnings across the broader sales org. We expect our leaders to stay ahead of the curve and bring a point of view on how AI can make the team meaningfully better.
- Build a culture of excellence. Cultivate each individual's skill set and guide career pathing as they grow within the organization. Ensure the team maintains deep knowledge of PEO compliance, co-employment regulations, and applicable state and federal employment law requirements.
Here’s what we're looking for:
- PEO Expertise: 5+ years of experience in PEO sales, with direct experience standing up a PEO sales org or building a sales team 0→1 in a high-growth environment. We're prioritizing builder profiles over tenure in a mature org.
- Player-Coach Experience: Proven ability to carry personal quota while simultaneously building team, process, and infrastructure. This is not a pure management role in the early stages.
- Selling Season Fluency: Direct experience operating within PEO's Jan 1 selling cycle — Sept–Dec pipeline build, renewal dynamics, and capacity planning. This is a key screen for PEO-specific operating experience vs. generic HCM.
- Install Base Conversion: Experience developing or executing strategies to convert an existing customer base to a higher-tier or adjacent product. Familiarity with in-base PEO conversion motions is a strong plus.
- Channel Strategy: Understanding of broker, GA, and accountant referral channels in the PEO or benefits space. Ability to develop a POV and lay groundwork for scalable partner-sourced pipeline.
- RevOps & Pipeline Architecture: Experience building or significantly contributing to Salesforce pipeline design — sales stages, lead routing, funnel reporting — from an early-stage starting point.
- Management Experience: 5+ years of people management in a sales organization, including direct involvement in recruiting and hiring.
- Results-Oriented: Consistent track record of establishing and exceeding measurable goals.
- Sales Acumen: Strong working knowledge of inbound and outbound sales methodologies in SMB SaaS or HCM/PEO environments.
- Collaboration: Ability to work effectively across Sales, HR, Benefits, and Product teams; excellent interpersonal skills.
- AI Leadership: Demonstrated ability to evaluate, adopt, and champion AI and automation tools in a sales environment. Comfortable going beyond personal usage — setting expectations, building habits, and holding the team accountable to AI-enabled ways of working.
- Technical Proficiency: Salesforce.com (SFDC) experience required, including pipeline and funnel design; familiarity with HCM platforms and benefits administration tools preferred.
Our target on-target earnings (OTE) compensation for this role is $270,000/yr to $280,000/yr in Denver & most remote locations, and $295,000/yr to $318,000/yr for San Francisco, & New York. This OTE is structured with a target 60% base pay and 40% commission pay with an uncapped commission structure. Final offer amounts and the exact base/commission split are determined by multiple factors including candidate location, experience, and expertise and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.
Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.
Ready to apply?
Apply to Gusto, Inc.
Associate Product Manager
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We’re looking for an Associate Product Manager to help with various aspects of product management, from initial research to post launch activities. In this role, you'll assist in product discovery and customer research to inform decisions. You’ll support a wide range of internal stakeholders from the engineering, product marketing and sales teams to ensure a cohesive user experience. This role is open to applicants located in London, England; Luxembourg, Luxembourg and Toronto, Canada. In this role, you will report to the Group Product Manager.
WHAT YOU’LL DO:
- This role is centered within the Identity & User Management, and Billing areas.
- Assist in research projects and customer discovery initiatives to inform product decisions.
- Review, groom, and prioritize the product backlog in collaboration with Product Managers and Engineering teams.
- Participate in day-to-day activities with Engineering teams, including sprint planning, backlog refinement, and delivery support.
- Help teams remove blockers, manage dependencies, and resolve prioritization conflicts.
- Analyze performance metrics and help the Product Manager to make informed decisions.
- Support communication and visibility of product initiatives to the organization, particularly marketing, sales, and customer success.
- Collaborate with product and user interface designers to understand user experience design principles and customer journey optimization.
- Partner with product marketing to understand go-to-market strategies and customer communication approaches.
- Participate in agile development processes and learn best practices for product delivery.
- Support the creation and maintenance of product documentation, roadmaps, and stakeholder communications.
- Assist in the analysis of product performance through the adoption funnel of mobile and SaaS products.
- Learn and apply product planning, prioritization, and execution frameworks.
WHAT YOU’LL NEED:
- A post-secondary degree in computer science, business, engineering, or equivalent combination of education and experience.
- 2-5 years of experience in analytics, growth, technology, consulting, or related field.
- Experience working in an agile environment is a plus.
- Understanding of (or a keen interest in) identity protocols like OAuth2 or SAML, and comfort navigating the logistical complexities of global billing systems and subscription lifecycles.
- Interest to build a career in software product management, with a keen interest in technology products.
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing team needs over individual needs
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
- Priority Setting: focuses time/energy on the most important issues/opportunities.
- Clearly understand how to assess the importance of tasks and decisions.
- Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects.
- Self Development: is personally committed to, and actively works to continuously improve.
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Dare to go beyond the expected to achieve greatness. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-AD #LI-Remote
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Customer Success Manager
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We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. In this role, you will report to the Senior Manager, Customer Success.
WHAT YOU’LL DO:
- Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products.
- Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics
- Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics
- Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices.
- Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value.
- Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion.
- Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, as required
- Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
- Perform other related duties as assigned.
WHAT YOU’LL NEED:
- Intermediate customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with record of successful adoption
- Demonstrated knowledge of social media and/or social marketing and business use of social
- Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner
- Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
- Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
- Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, support new owls with internal training & collaboration sessions
- Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess importance of tasks and decisions
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
- Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
- Negotiation: successfully obtain commitment to a solution or idea, while maintaining integrity and relationships
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Dare to go beyond the expected to achieve greatness. #StepUp
One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-AA1
Note. The below pay range represents the base pay for this position.
Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.
Note. The below pay range represents the base pay for this position.
Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
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Apply to Hootsuite
The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.
Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.
WHAT YOU’LL DO:
Strategy & Operating Model
- Design and oversee the implementation of the marketing operations strategy aligned to revenue and demand priorities
- Establish campaign governance, planning cadence, and execution standards
- Design scalable lifecycle processes across demand, field, and customer marketing
- Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization
Technology & Data Partnership
- Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
- Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact.
- Influence architecture, integrations, and data design to enable lifecycle execution and measurement
- Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
- Establish frameworks for campaign structure, tracking, and data standards to enable reliable reporting and attribution
- Translate strategic initiatives into operational and platform requirements that support marketing transformation
Process, Measurement & Execution
- Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
- Establish attribution approach and performance frameworks
- Deliver executive insights that informs investment decisions, planning and performance optimization
- Standardize campaign intake, build, QA, and launch processes
- Improve lead management, scoring, routing, and lifecycle governance
- Drive automation and operational efficiency
Leadership
- Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
- Define priorities, operating rhythms, and ways of working for the function
- Partner cross functionally to align GTM planning and execution
- Act as strategic advisor to Marketing leadership
WHAT YOU’LL NEED:
- 15+ years in Marketing or Revenue Operations in SaaS environment
- Experience building and scaling marketing operating models in growth stage companies
- Proven experience influencing cross functional strategy and roadmaps
- Strong understanding of funnel management, lifecycle design, and attribution
- Experience supporting planning, forecasting, and pipeline strategy
- Expertise in lead scoring, ABM architecture, and performance measurement
- Experience leading teams and driving operational transformation
- Executive communication and stakeholder alignment skills
- Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
- Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
- Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
- Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
- Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-NS1 #LI-Hybrid
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Revenue Enablement Manager, Customer (12 Month Contract)
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We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.
This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts.
This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.
WHAT YOU’LL DO
- Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
- Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
- Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
- Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
- Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
- Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
- Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
- Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.
WHAT YOU’LL NEED
- 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
- Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
- Deep understanding of the customer success motion health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
- Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
- Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
- Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
- Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
- Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team
WHO YOU ARE
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
This posting is for a current vacancy for which we are actively hiring.
#LI-NS1 #LI-Hybrid
Note. The below pay range represents the base pay for this position.
Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.
Note. The below pay range represents the base pay for this position.
Variable Pay. In addition, the role is eligible for Hootsuite’s Sales Compensation Program. Candidates who advance will receive further details during the interview process.
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Revenue Enablement Manager, Sales
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We're looking for a Revenue Enablement Manager for our Sales Office to own the enablement experience for Hootsuite's global seller community of Account Executives, Sales Development Representatives, and partner-facing roles. This is a hands-on, high-impact position responsible for translating Hootsuite's enterprise Go-To-Market strategy into the programs, content, and skills that give our sellers a competitive edge.
This role works at the intersection of strategy and execution building the programs, playbooks, coaching frameworks, and learning systems that directly influence how quickly and effectively our sellers perform. The measure of this role is field impact: quota attainment, pipeline, and win rates.
This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.
WHAT YOU’LL DO
- Develop and maintain sales playbooks, talk tracks, frameworks, and competitive assets in close partnership with Marketing, ensuring sellers always have current, field-tested materials at the moment they need it.
- Translate Hootsuite's GTM positioning and value-based selling methodology into training programs that are practical, repeatable, and directly applicable to driving active pipeline.
- Build and manage a coaching cadence for the seller community, leveraging AI to surface conversation intelligence insights, identify skill gaps, and create targeted coaching interventions in partnership with frontline sales managers.
- Design and deliver enablement programs for operational launches, GTM plays, and strategic initiatives in coordination with Product Marketing, RevOps, and Sales Leadership to ensure field readiness ahead of each launch.
- Partner with RevOps to drive adoption of new tools, processes, and CRM workflows, translating operational changes into clear, field-facing learning experiences that minimize friction and accelerate uptake.
- Maintain a continuous learning rhythm for tenured sellers through micro-learning, peer-led sessions, and skills clinics that reinforce messaging, sharpen technique, and build confidence in competitive deals.
- Establish and track enablement metrics tied to seller performance such as program completion, methodology adoption, and pipeline contribution and iterate programs based on field data and manager feedback.
- Serve as an active member of the Revenue Enablement Council, contributing field insights and ensuring seller-facing initiatives are properly sequenced, scoped, and communicated across the GTM organization.
- Perform other related duties as assigned
WHAT YOU’LL NEED
- 8+ years of experience in sales enablement, sales training, or a quota-carrying sales role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
- Demonstrated experience designing and delivering enablement programs with measurable impact on ramp time, quota attainment, or win rates
- Experience with AI-powered GTM tools, including conversational intelligence platforms, AI-assisted content generation, and personalized learning systems, with a practical understanding of how to integrate these tools into seller workflows to drive adoption and performance.
- Strong working knowledge of enterprise sales methodologies (e.g., MEDDIC, Command the Message, Challenger, Value Selling) and the ability to apply them in practical field contexts
- Experience leveraging Gong or equivalent conversation intelligence platforms to analyze seller performance and build coaching programs
- Familiarity with Salesforce, LMS platforms, and modern sales content management tools (e.g., Highspot, Accord)
- Proven ability to work cross-functionally with Sales Leadership, Product Marketing, and RevOps to build programs that land in the field
- Strong facilitation and communication skills. Equally effective designing an asynchronous learning module and running a live workshop with a room full of senior AEs
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
This posting is for a current vacancy for which we are actively hiring.
#LI-NS1 #LI-Hybrid
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Senior Customer Success Manager
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We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel.
This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.
We know you’ve heard this before—a lot of companies are looking for your talent. Here’s why we’re different.
WHAT YOU’LL DO:
- Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
- Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
- Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices.
- Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
- Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
- Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
- Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
- Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
- Actively participate in internal training, knowledge sharing and collaboration sessions
- Perform other related duties as assigned
WHAT YOU’LL NEED:
- 5-8 years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
- Solid knowledge of social media and/or social marketing and business use of social media.
- Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
- Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
- Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
- Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
- Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
- Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.
WHO YOU ARE:
- Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
- Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
- Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
- Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
- Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
- Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
- Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
- Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
- Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
#LI-AA
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Senior Manager, Technical Account Management
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We’re looking for a Senior Manager, Technical Account Management to lead our Technical Account Management services team focused on delivering ongoing technical consultation, guidance and optimization to our customers across our full Hootsuite tech stack. You are technically-oriented with a desire to creatively solve problems, and liaise with stakeholders across the business to develop solutions and services to solve customer pain points. You will work closely with leaders across the broader Revenue Organization and utilize your technical expertise, positivity and creativity to focus on driving product adoption, and create, deliver and grow meaningful services experiences that drive additional services revenue for Hootsuite. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Toronto, Canada and London, United Kingdom. In this role, you will report to the Director, Professional Services.
WHAT YOU’LL DO:
- Manage a high-performing team, including selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I.
- Support senior leaders in developing vision and direction of the Technical Account Management Services Program; responsible for planning, organizing, implementing and reporting plans and initiatives of the Technical Account Management Services Program.
- Manage a global team of senior technical and product experts in multiple functions focused on technical consultation, training, and recurring paid services.
- Partner with Sales and Enablement teams to build GTM assets that support the sale of professional services; maintain technical documentation on our internal Services hub on Highspot.
- Own and consistently optimize service-related technical templates and best practices for the Technical Account Management function.
- Contribute to the development of new program management methodologies to improve customer experience, service delivery processes and operational efficiency stack.
- Drive additional revenue from technical account services across the Hootsuite tech stack to support key business targets (e.g. ARR, NRR, etc.)
- Maximize the consumption rate of recurring paid services purchased by customers with a goal of renewing services.
- Define, refine and proactively report monthly on key operational metrics relate technical account management services; meet and exceed key operational metrics (e.g. utilization rate, attach rate, renewal rate, CSAT, etc.)
- Effectively forecast demand and manage team capacity to ensure consistent utilization of Technical Account Management services.
- Hire, train and continually coach your team with clear direction on external and internal goals to ensure Customer and business expectations are met; provide direct day-to-day leadership, including selection, coaching, mentoring, performance management, career development and all other people management practices, including DE&I across your team.
- Develop and foster a culture of learning, curiosity and proactivity to ensure your team’s capabilities keep pace with the speed of business and the growing needs of our Customers.
- Collaborate with other leaders across Customer, Sales, Marketing, and Product teams to ensure internal and external deliverables and dependencies are fully understood and planned for.
- Support your team by advocating internally to resolve or enhance the customer’s product experience.
- Act as an escalation point, when needed, to listen to customers concerns and communicate an appropriate action plan for resolution.
- Cultivate and demonstrate an advanced understanding of our core Hootsuite and Talkwalker platforms, integrations and relevant APIs.
- Guide the team in acting as a product knowledge hub and ensure effective customer knowledge and insights are shared across the organization (e.g. between Product, Engineering, Support, etc.)
- Demonstrate agility in performing other duties as required.
WHAT YOU’LL NEED:
- 12+ years of relevant work experience, including 3 -5 years of management experience driving time to value and adoption in a fast-growing SaaS company.
- Proven leadership experience, executive-level communication capability and interpersonal skills with the ability to influence and drive business outcomes.
- Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
- Experience collaborating with leaders across multiple departments including Sales and Product teams in order to deliver results.
- Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
- Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
- Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects.
- Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals.
- Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work.
- Long Range Planning: Identifies key issues and relationships relevant to achieving long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
- Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals
on the team
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the +perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
#LI-NS #LI-Hybrid
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Solutions Consultant
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We’re looking for a Strategic Solutions Consultant to help us provide technical and subject matter expertise to organizations with several teams, brands, and/or social use cases. You’ll be working with existing and prospective clients to understand their business needs and to craft solutions that help them better connect with their audiences. While working in a hybrid work arrangement, a blend of virtual (in accordance with Hootsuite’s distributed workforce strategy), and in Hootsuite’s Vancouver, Toronto, New York office or remotely in provinces where we don't have offices, you will report to Senior Manager, Solution Consultants.
WHAT YOU’LL DO:
- Partner with Sales and Success teams to plan opportunity and account strategy, establishing Hootsuite as the solution and partner of choice and contributing to personal, sub-regional and regional targets.
- Contribute to the creation of successful proposals by answering questions about our solutions and how they fit with customer requirements.
- Lead discovery sessions with practitioners and team leaders to uncover key requirements, challenges and opportunities in their organization.
- Deliver concise, compelling, value-based presentations and product demos, typically up to social media leader level.
- Use creative tools and techniques such as storytelling, whiteboarding and multimedia to present solutions in a compelling, simple and memorable manner.
- Manage trials with customers and prospects to help them see the value of Hootsuite as a partner.
- Facilitate and co-facilitate customer workshops to surface the deeper business value of our partnership.
- Act as a trusted advisor to social practitioners and team leads on social strategy and the product mix that will best support their strategy.
- Share and document learnings from experiences, training and external sources with the regional Value & Solutions team to improve value delivery and customer adoption.
- Enable counterparts in Sales and Success on our product and ecosystem during onboarding programmes and when warranted by major product releases.
WHAT YOU’LL NEED:
- Ample experience in Solutions Consulting or social/agency experience.
- College or university degree/diploma (or have equivalent industry experience).
- An aptitude for explaining how solutions work, why people need them, and the business value they will provide.
- Industry knowledge in one or more of our key markets (Financial Services, Government, Higher Ed, Travel/Hospitality/Tourism, Healthcare) is desirable.
- Understands and can articulate our most common social use cases in marketing, social selling, advocacy and service.
- Knowledge of related technologies outside of our ecosystem such as media production, adtech, martech.
- Experience in communicating project plans to potential customers.
- Experience of solution selling and consultative selling approaches.
- Clear, concise, and creative presentation skills with competence in storytelling, and the ability to focus on the business value of the solution.
- Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
- Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.
- Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
- Decision Making: Consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities.
- Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
- Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
- Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
- Self Development: Is personally committed to, and actively works to continuously improve.
WHO YOU ARE:
- Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
- Curious. You are always learning and seeking ways to make things better.
- Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
- Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
In all we do, our six guiding principles light the way:
Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp
One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe
Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed
Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile
Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses
Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.
This posting is for a current vacancy for which we are actively hiring.
This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.
#LI-AB #LI-Remote
Use of AI in Hiring
Hootsuite uses artificial intelligence (AI) to support our recruitment process. These tools may assist with screening and assessing applicants and / or summarizing interview feedback. All final hiring decisions are made by human decision-makers who use their professional judgement to review and evaluate relevant candidate information in addition to AI outputs. For more information about how we use AI and your rights, please see our Careers Privacy Policy.
Ready to apply?
Apply to Hootsuite
Account Executive, Enterprise Ad Sales - CPG
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About the Team
The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.
About the Role
As a Sales & Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. You will report to the Director of International Ad Sales.
You’re excited about this opportunity because you will…
- Be part of the growing DoorDash Ads & Promos team
- Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers
- Oversee the strategy for engaging with and selling to our largest partners
- Steer the development, adoption and scaling of CPG revenue
- Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
- Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
- Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
- Co-develop pitch materials and processes to enable future scale of the team and business
- Develop long-term business plans alongside our partners for their multi-channel customer strategies
- Maintain pitch decks and sales content to help produce new business opportunities
- Create marketing campaigns; own post-campaign reporting
- Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses
We’re excited about you because…
- You are a consultative seller with 8+ years of experience in digital media
- You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
- You know the basics of digital ads measurement - from attribution to funnel metrics
- You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
- You diligently manage a sales pipeline and can juggle both short- and mid-term impact
- Impact Motivated -- You have a natural desire to improve the overall business
- Curious -- You love digging into low levels of detail to extract insights
- Strategic -- You love to find the win-win in novel agreement structures to grow business with partners
- Diverse -- You are happy juggling many priorities concurrently
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Account Manager, CPG Partnerships
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About the Team
The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.
About the Role
As a Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with business development, marketing, strategy & operations, analytics, and product to innovate on our future approach and solutions.
You’re excited about this opportunity because you will…
- Be part of the growing DoorDash Ads & Promos team
- Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers
- Oversee the strategy for engaging with and selling to our largest partners
- Steer the development, adoption and scaling of CPG revenue
- Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
- Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
- Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
- Co-develop pitch materials and processes to enable future scale of the team and business
- Develop long-term business plans alongside our partners for their multi-channel customer strategies
- Maintain pitch decks and sales content to help produce new business opportunities
- Create marketing campaigns; own post-campaign reporting
- Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses
- Mentor and manage account managers
We’re excited about you because…
- Have 6+ years of experience working in an account management role
- You have 3+ years leading teams and people management
- You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
- You know the basics of digital ads measurement - from attribution to funnel metrics
- You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
- You diligently manage a sales pipeline and can juggle both short- and mid-term impact
- You're a builder at heart, passionate about creating processes, laying strong foundations, and developing playbooks.
- Impact Motivated -- You have a natural desire to improve the overall business
- Curious -- You love digging into low levels of detail to extract insights
- Strategic -- You love to find the win-win in novel agreement structures to grow business with partners
- Diverse -- You are happy juggling many priorities concurrently
- Bachelor's degree required, MBA or Masters Degree a plus
- Business Development and/or Partnerships experience
- Experience with Analytics and Presentation tools
- You have proficiency in analytics and visualization tools (e.g., Snowflake, Sigma, etc.)
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Associate, Canada Strategy & Operations
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About the Team
The Canadian DoorDash Customer Growth team focuses on building differentiated consumer experiences and supporting our Restaurants, New Verticals, and Ads & Promotions businesses. Our team's goals are to build an increasingly personalized in-app experience, create memorable consumer moments by leveraging relevant use cases, and unlock sustainable growth for DoorDash Canada. Our team provides an exciting opportunity to collaborate to create impact and be part of a global company that is evolving how local economies grow.
About the Role
The Strategy & Operations Associate role is for self-motivated, curious, and ownership-minded individuals who think through a customer-first lens, thrive on solving complex problems using data, collaborate across all levels of the organization, and execute their ideas efficiently.
The candidate will be a key contributor to the Consumer Experience team, primarily responsible for building the in-app merchandising experience for strategic bets across DoorDash Canada. The scope will include supporting key campaigns by creating the right experiences and strategies for customer growth, leveraging data to optimize existing and new initiatives. Success will be measured on the ability to support and hit OKRs as they relate to the above.
This role will be part of the Customer Growth team and report to the Strategy & Operations Manager.
You’re excited about this opportunity because you will…
- Build - You are excited to work on something that hasn't been done before. Your job will include building experiences and launching plans from the ground up.
- Strategize - Develop DoorDash's path to excellence using first principles & empathy, identify trends that emerge and know when to double down and when to try something new.
- Experiment - Use data to run tests on everything from promotional campaigns to new in-app creative assets.
- Analyze - Assess the operational and financial impacts of your decisions and iterate given insights. Continuously seek new improvements that can be made to the experience leveraging performance data.
- Collaborate - Work with a variety of teams including marketing, merchant, product, engineering, finance and analytics to execute on plans.
We’re excited about you because…
- You thrive both as a generalist and specialist who can build the overarching strategy and dive deep into specific issues & processes to drive continuous improvement
- You are a self-starter who is biased towards action and excels in a fast-paced environment and evolving business
- You are comfortable with ambiguity and bring structure, organization, and focus to your work and cross-functional teams, including product, marketing, finance, and legal
- You are a problem solver and can identify the core problem and determine hypotheses with proposed solutions
- You are comfortable using SQL to analyze data and create new data tables, are able to build dashboards to track key metrics, and can build high-level financial models
- You have 2+ years of experience in strategy, operations, product, digital marketing, growth, investment banking, consulting or other related areas
Nice to Haves
- You have experience using Figma/ Adobe After Effects to develop creative assets
- You have experience using Claude Code
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Associate Manager, Growth Operations
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About the Team
DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about – helping grow business and the communities that support those businesses.
About the Role
We’re looking for a business-savvy operator with a strong bias toward action to lead DoorDash Canada’s expansion and marketplace performance. As the national expansion lead, you’ll blend strategic thinking with operational excellence to identify growth opportunities, build strong internal partnerships, and improve customer and merchant experiences across the country.
This role requires a proactive self-starter who thrives at the intersection of data, process management, and execution. Whether analyzing performance metrics for a new launch or engaging with cross-functional partners, you’ll uncover ways to improve market performance. Expansion is core to DoorDash Canada's growth, and we need someone who can apply best practices and right-size them for local geographies to ensure we are building a lasting product for our customers.
We’re seeking someone who’s data-driven, a hands-on operator, relationship-oriented, and eager to make a tangible impact by positioning DoorDash as Canada's top platform.
You’re excited about this opportunity because you will…
- Own and execute the Canada expansion strategy: Build and execute a national roadmap focused on increasing our footprint while ensuring launch markets perform to expectations through rigorous marketplace management.
- Tactically run end-to-end execution: Lead the expansion lifecycle from initial strategy and buy-in through to execution, ensuring every launch is set up for long-term success.
- Right-size best practices: Apply proven operational frameworks while localizing strategies based on the specific marketplace dynamics of diverse Canadian cities.
- Lead cross-functional collaboration: Act as the connective tissue between the expansion team and DoorDash’s commercial units, surfacing insights and co-developing strategies that support national growth.
- Build strong internal relationships: Partner effectively with stakeholders across Dasher, Sales, Merchant, and Marketing teams to ensure a unified approach to marketplace health.
- Act like an Owner: Take full ownership of the success of our growth markets, with the autonomy to test, iterate, and scale what works across the country
We’re excited about you because you have…
- Are a builder and connector: You see opportunities where others see roadblocks. You’re energized by building systems from the ground up and forming lasting relationships along the way
- Have an operational mindset: You understand how to identify, scope, and execute high-impact initiatives, and you know how to align internal stakeholders to get things done.
- Thrive in ambiguity and autonomy: You’re comfortable setting your own direction, testing and learning as you go, and staying laser-focused on outcomes.
- Are operationally sharp and analytically driven: You turn insights into action and know how to measure and report on impact in a fast-moving environment.
Qualifications
- 4+ years of experience in business development, consulting, strategy, startups, or operations
- Demonstrated experience working cross-functionally with commercial teams
- Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution
- Strong communication skills, with the ability to influence across various stakeholders and levels of the organization
- Proficient in Excel/Google Sheets and SQL; comfortable making decisions grounded in data
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Engagement Manager, Enterprise
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About the Team
DoorDash continues to grow in Canada and we are hiring an Engagement Manager to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash Canada.
About the Role
As an Enterprise Engagement Manager you will join a passionate team of high-functioning sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.
You’re excited about this opportunity because you will…
- Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
- Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership.
- Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
- Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.
We’re excited about you because you…
- Love working in client facing roles; you create and maintain long-term relationships.
- Are a problem solver at your core, with a strong bias for action.
- Are passionate about using analytics to build insights around problems and opportunities.
- Like rolling up your sleeves as much as you like the big picture.
- Are organized and pay attention to the details.
- Comfortable with a very fast pace and several competing priorities; we move quickly.
- Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
- Inspired by a challenge and push yourself to keep going when others back away.
- Hold a high bar from your contributions and those of the people you work with.
- Have strong AI fluency; ideally Claude Code experience
Qualifications
- 5+ years experience in account management, sales, business development or consulting.
- Excellent communication, presentation and interpersonal skills.
- Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
- Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
- A proven track record of driving growth.
- Management consulting, tech, or other analytically focused experience preferred
Nice to Haves
- Experience with marketplaces, operations or logistics.
- Experience with CRM software (ie. Salesforce).
- Bilingual in English/French
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Manager, Canada Audience Insights
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About the Team
DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. This mission is enabled by our 3 key audiences (consumers, merchants & Dashers).
Although the Audience Insights team is a part of the Marketing structure at DoorDash, it partners with and influences the strategy of different functions across the organization. The purpose of our team is to use our knowledge and expertise to bring the insights needed to the forefront and ensure the voice of our 3 key audiences (consumers, merchants & dashers) is at the core of our decisions. This includes completing research, incorporating tools, synthesizing data, and consulting on projects.
About the Role
As an Audience Insights Manager, you will join our Insights function at a pivotal moment for the business. This role will focus on shaping strategy through a deep understanding of the Canadian consumer, ensuring our decisions across marketing, product, and partnerships are grounded in clear, actionable insights.
You will serve as the primary voice of the Canadian audience, representing local needs and perspectives within broader regional and global conversations that shape the business. Beyond executing research, you will act as a strategic partner to cross-functional teams, contributing to how problems are framed, how decisions are made, and how insights are applied to drive impact. In this position, you will
- Lead research that informs key business decisions, including audience understanding, positioning, messaging, and go-to-market strategy
- Design and deliver both foundational and tactical research, spanning areas such as brand health, creative effectiveness, and audience needs
- Identify drivers of behavior, perception, and growth opportunities, translating them into clear implications for the business
- Influence decisions across marketing, product, and partnerships, acting as a trusted thought partner to cross-functional stakeholders
- Establish and evolve insight frameworks, tools, and processes that improve how insights are generated, shared, and applied across teams
- Surface market-specific nuances across regions within Canada, helping determine where strategies should be locally tailored and how Canada should be represented within broader global brand decisions
You're excited about this opportunity because you will…
- Synthesize diverse inputs into clear, compelling narratives that drive action
- Own projects end-to-end, from problem definition through to recommendation and impact
- Partner closely with cross-functional teams to shape both the questions being asked and the decisions being made
- Build and refine scalable approaches to insights that increase efficiency and influence across the organization
- Play a key role in ensuring the business is deeply connected to the needs, behaviors, and motivations of its audiences
- Help bring the voice of the Canadian market into broader regional and global conversations, ensuring local audience needs are reflected in how strategy is shaped
We are excited about you because you…
- Are deeply curious about people and motivated to uncover meaningful insights that drive business impact
- Bring a strong strategic mindset, consistently connecting insights to decisions and outcomes
- Communicate with clarity and confidence, with the ability to influence stakeholders and guide discussions
- Are comfortable navigating ambiguity and evolving priorities, while maintaining focus on what matters most
- Demonstrate ownership and accountability, operating independently while collaborating effectively across teams
- Balance analytical rigor with practical judgment, ensuring work is both credible and actionable
- Experience representing the needs of a market within a broader global organization and connecting local insights to wider business goals
… and have the following experiences
- 5+ years of experience in Marketing Research or Insights
- An understanding of different types of research such as concept development, script testing, copy testing, ethnography, segmentation, brand health, and other qualitative and quantitative techniques
- Comfort with self-moderating 1-on-1 interviews
- Understanding of Qualtrics -or- extensive experience with programming surveys
- Expertise with brand tracking research - leveraging crosstab tools, stat testing tools, and indexing
- Experience with AI in research with clear understanding of where it can accelerate
- Experience designing and executing research end-to-end, from scoping through delivery
- Comfort working in fast-paced environments with multiple priorities and stakeholders
- Experience bringing market-specific needs into broader global insights work
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada
Senior Associate, Enterprise Restaurants
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About the Team
DoorDash continues to grow in Canada and we are hiring a Senior Engagement Associate to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to an Engagement Manager Lead for DoorDash Canada.
About the Role
As an Enterprise Senior Associate you will join a passionate team of high-performing sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.
You’re excited about this opportunity because you will…
- Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
- Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership.
- Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
- Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.
We’re excited about you because you…
- Love working in client facing roles; you create and maintain long-term relationships.
- Are a problem solver at your core, with a strong bias for action. You are relentless about pursuing growth and opportunities.
- Are passionate about using analytics to build insights around problems and opportunities.
- Like rolling up your sleeves as much as you like the big picture.
- Are organized and pay attention to the details.
- Comfortable with a very fast pace and several competing priorities; we move quickly.
- Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
- Inspired by a challenge and push yourself to keep going when others back away.
- Hold a high bar from your contributions and those of the people you work with.
- Have strong AI fluency; ideally Claude Code experience
Qualifications
- 3+ years experience in account management, sales, business development or consulting.
- Excellent communication, presentation and interpersonal skills.
- Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
- Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
- A proven track record of driving growth.
Nice to Haves
- Experience with marketplaces, operations or logistics.
- Experience with CRM software (ie. Salesforce).
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Ready to apply?
Apply to DoorDash Canada