About the Team

The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate seamlessly.

About the Role

We are looking for an operator with a strong bias to action who loves using data and getting creative to solve problems. You’ll join our Merchant Selection team, where we operate relentlessly towards ensuring we strike the best possible deals with our merchants, to enable us to grow our restaurant selection in a sustainable manner. Specifically, you will take ownership of our Merchant Retention function. This role is critical in helping ensure DoorDash maintains the existing selection on our platform, by partnering closely with our account teams to drive value for both our merchants and DoorDash. You will size and model deal opportunities, develop new processes to predict and prevent churn, build compelling packages for our sales teams to pitch and will be responsible for making strategic tradeoffs to find the optimal investments for us to deploy. 

You’re excited about this opportunity because you will…

• Strategize – Devise and execute initiatives against the overall Selection strategy, focused on how we can get the most out of our agreements with merchants
• Optimize – Build the best merchant revenue engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants 
• Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action. 

We’re excited about you because you have…

• 3+ years of experience in consulting, strategy, finance, analytics or business operations experience
• Financial modelling experience is required 
• A proven track record of analytical problem solving, managing cross-functional initiatives and stake-holders, and succeeding in a fast moving environment
• An analytical mindset and can deliver actionable recommendations out of complex datasets; SQL experience is preferred
• Bachelors Degree or higher

About the Team

Our Account Development team partners with merchants across Canada to unlock their full growth potential on DoorDash. Our mission is to give every merchant the tools to grow first-party sales, deliver standout guest experiences, and operate more efficiently. Backed by a powerful suite of products — including Drive On-Demand, Online Ordering, and more — we equip merchants to scale their business on their terms.

About the Role

We’re looking for driven sales professionals to join us as Associate Strategic Account Development Executives. This is a virtual-first, high-velocity sales role where you will introduce merchants to the DoorDash Commerce Platform, run product demos, and guide them through the full sales cycle—from initial outreach to signed agreement.

As part of this team, you’ll build deep product expertise, guide merchants through implementation requirements, and help them modernize their digital ordering experience. This team plays a critical role in scaling DoorDash’s next major product line.

You’ll report to a Strategic Account Development Manager and work primarily with the outbound Commerce Platform team.

This position is fully remote with minimal travel, and the majority of selling is done via cold outreach, outbound prospecting, and Zoom-based discovery and demos.

You’re excited about this opportunity because you will…

• Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation.
• Drive high-volume pipeline management across a large book of SMB accounts.
• Conduct virtual discovery, demos, and product recommendations tailored to merchant needs.
• Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights.
• Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities).
• Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations.
• Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience.
• Influence product adoption and play a key role in scaling DoorDash’s next major platform offering.

We’re excited about you because…

• You have 3+ years of closing experience in a high-velocity environment (less may qualify for President’s Club-level performers).
• You are a true hunter, with strong discovery skills and experience conducting outbound prospecting.
• You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making.
• You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects.
• You’re comfortable selling SaaS solutions; restaurant tech experience is highly preferred.
• You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders.
• You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
• You confidently lead client-facing conversations and navigate complex or multi-step negotiations.

SPACE SYSTEMS

Rocket Lab’s Space Systems team is responsible for every satellite and satellite component made by Rocket Lab: from complete satellites destined for missions to the Moon and Mars, to the individual components and subsystems that make up a satellite like solar panels, flight software, reaction wheels and star trackers, separation systems, radios, and more. Our Space Systems team is made up of engineers, technicians, and designers who design, create, and put together our own satellites for missions across the commercial, government, and defense sectors, or who build and assemble satellite hardware and software that supports other satellite missions.

PROGRAM MANAGER II/SENIOR, ADCS COMPONENTS

Based out of Rocket Lab's office in Toronto, Canada, the Program Manager, ADCS Components is responsible for managing programmatic internal and customer-facing activities for the Rocket Lab Attitude Determination and Control System (ADCS) component programs. The role is primarily focused on close collaboration with Production, Engineering, and Operations teams to gather the information needed to prepare higher level plans, forecasts and responses required both internally and by the customers.

The role requires technical knowledge of the satellite ADCS system in general, and reaction wheels and star trackers in particular, in order to understand nuances in the product’s production and testing; and to independently convey the feedback to their customers in a concise and cohesive manner. The Rocket Lab ADCS line of products currently spans several reaction wheel and star tracker models. This position reports to the Senior Director of Business Development, ADCS Components.

(Please note: this position can be hired at the Program Manager II, Senior Program Manager I, or Senior Program Manager II level)

WHAT YOU’LL GET TO DO:

• Lead program management activities and act as the customer interface throughout execution of ADCS Component programs that may include units in production, Non-recurring Engineering (NRE) services, or a combination of both.
• Interface with Engineering/Production/Quality teams and be responsible for delivery of End Item Data Packages to customers in a timely manner. 
• Collect inputs from Customers and internal Production team to plan production operations at all time scales (yearly, quarterly, monthly and weekly) that complies with customer constraints and requirements. This includes:
• Yearly plans that feed procurement, facilities, and resource planning activities
• Quarterly and monthly plans that feed tactical decisions and prioritizations
• Weekly plans that inform logistics, accounting and shipping activities  
• On an ongoing basis, track production and inventory at a level sufficient for estimating lead time for incoming RFQs.
• Manage onboarding and intake process for all new customers and new orders. For international orders, manage export permit applications until completion.
• On an ongoing basis, track progress in production, procurement, shipping, and related activities (e.g., NCRs) at a level sufficient to identify risks to customer need dates and internal revenue targets.
• Provide input on risks and opportunities to weekly, monthly, and quarterly meetings with finance and executive teams.
• Manage customer communication from order acceptance onward, including customer support requests made post-delivery.
• Monitor high-probability opportunities in pipeline/forecast to identify risks and opportunities in advance of order receipt.
• Manage incoming RMAs between Rocket Lab and its customers.
• Develop strong relationships across all levels of the business to ensure alignment, efficiency, and collaboration, including coordinating with stakeholders at various divisions within Rocket Lab.
• Facilitate further growth of existing business opportunities and nurture relationships with existing customers to develop additional business opportunities.
• Other duties as assigned or required.

YOU’LL BRING THESE QUALIFICATIONS AS PROGRAM MANAGER II:

• Bachelor’s degree in engineering or other technical discipline.
• 2+ years of experience working with contractors in the aerospace or defense industry.
• Preliminary knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
• Exposure to spacecraft component manufacturing processes in a supporting role.

YOU’LL BRING THESE QUALIFICATIONS AS SENIOR PROGRAM MANAGER I:

• Bachelor’s degree in engineering or other technical discipline.
• 5+ years of experience working with contractors in the aerospace or defense industry.
• Advanced knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
• Experience in managing spacecraft component manufacturing processes as the primary program manager.

YOU’LL BRING THESE QUALIFICATIONS AS SENIOR PROGRAM MANAGER II:

• Bachelor’s degree in engineering or other technical discipline.
• 8+ years of experience working with contractors in the aerospace or defense industry.
• In-depth knowledge of typical satellite hardware product customer requirements and associated technical solutions, needs, schedules, and costs.
• Experience in managing multiple high-value spacecraft component manufacturing processes as the primary program manager. 

THESE QUALIFICATIONS WOULD BE NICE TO HAVE:

• Master’s or PhD in aerospace engineering or related engineering field; or business.
• Experience in design/manufacture of reaction wheels and/or star trackers.
• Demonstrable record of success in program management and/or engineering management of satellite ADCS products.
• Proficient in all Microsoft Suite products, including MS Project.
• Excellent verbal and written communication and presentation skills.
• Personable and able to interface well with customers, and present to large groups.
• Experience working with geographically disperse teams on fast-paced projects.
• Ability to take ownership and action on challenges and step up to manage tough situations while encouraging colleagues to do the same.

ADDITIONAL REQUIREMENTS:

• Availability outside of normal business hours and/or weekends as dictated by the programs and customers’ location/time zone.
• This is a fully in-person position requiring presence in the office 5 days a week.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.
• Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.
• Must be physically able to commute to buildings.
• Occasional exposure to dust, fumes and moderate levels of noise.

S'more about the team:

The Analyst will leverage data and manage database tools to help inform and support our Logistics strategy. Responsibilities include facilitating weekly business reviews and building common datasets, building and monitoring key performance indicators, and drawing impactful conclusions from supply chain performance data. This includes, but is not limited to, on-time performance, customer-reported errors, and exceptions measurements. The Analyst will analyze network and carrier performance to provide the team with insight and recommendations on continued network quality improvements. You will also work directly with our logistics operations team, supporting them and providing coverage in their duties, where necessary.

Lettuce share what this role will be responsible for:

• Report to Sr Director, Logistics to enhance the customer experience from an analytics and quality and cost standpoint
• Analyze specific data points or datasets and partner with team members to convert desired business measurements into specific metrics 
• Conduct deep-dive root cause analysis on recurring service failures and partner with Operations to implement corrective action plans
• Own necessary database improvements and develop weekly analysis reporting on customer-reported errors and on-time performance 
• Maintain tools and dashboards to support Logistics processes, including measuring delivery quality, cost, and customer experience
• Assist in pushing data normalization initiatives and quality metrics across broader Logistics stakeholders 
• Help develop, support and integrate new data streams and projects to create full supply chain visibility 
• Drive a customer-focused environment committed to delivering the highest quality product to our customers
• Execute against ad-hoc reporting requests from leadership team
• Assist operations teams with developing tools to measure performance metrics
• Assist with Holiday Planning for a smooth transition and customer satisfaction
• Support operations team throughout the week and provide assistance through modification of outbound logistics plan
• Provide feedback on strategic planning and forecasting
• Generate sound logistics initiatives and plans for improvement for various modes of transportation (FTL, LTL, last mile delivery)
• Participate and support department in logistics initiatives
• All other duties as assigned

Sound a-peeling? Here's what we're looking for: 

• Bachelor’s degree in Business Administration, Economics, Data Science, Computer Science, Information Systems, Accounting, or other relevant area of study required
• 2 years experience delivering analytical solutions to complex problems required
• 3+ years of experience within supply chain, transportation, or manufacturing companies
• Proven ability to quickly adapt, problem solve and drive the right results using data
• Quantitative and analytical experience – must have exceptional MS Excel skills
• Ability to travel up to 10% within the United States and Canada required
• Experience in turning analysis into action using tools such as Excel, Python, SQL, Knime or Tableau preferred
• Proactive, ambitious, and assertive: take ownership of work and think beyond the scope of a given assignment
• Extremely organized and have excellent follow up skills
• Strong interpersonal skills and self-motivated
• Entrepreneurial with a strong attitude towards ownership and getting things done
• This position's essential functions demand the performance of the following physical requirements with or without reasonable accommodation:
  • Prolonged periods working at a desk and on a computer
  • Reading information on a computer screen and inputting data into a computer system
• You are:
  • Data-driven – you can organize, explore, and synthesize unstructured data into actionable insights to better inform operational decision-making.
  • Intellectually curious – you have an insatiable desire to understand how things work, why they work the way they do, and to consistently challenge the status quo.
  • Detail-oriented – you possess strong organizational skills and consistently demonstrate a methodical approach to all your work.
  • Agile – you thrive in fast-paced and dynamic environments and are comfortable working autonomously.
  • A critical thinker – you use logic to identify opportunities, evaluate alternatives, and synthesize and present critical information to solve complex problems.
  • An excellent communicator – able to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
  • Collaborative - you enjoy working cross functionally with various teams to gather key inputs, and able to work well with diverse opinions.
  • Customer-focused: aim to achieve a customer experience and product that is second to none

Let’s cut to the cheese, this is why you'll love it here:

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

We’re looking for a Senior Quantum Applications Scientist - Life Sciences who will be part of a cross-functional team at IonQ whose mission is to deliver the world’s best quantum solutions in life sciences on the world’s best quantum computers to solve the world’s most complex and impactful problems. This role is open as part of IonQ’s Quantum Applications team based in either Gothenburg, Sweden or Toronto, Canada. You will work closely with partners within the life sciences innovation ecosystem and beyond to create new hybrid quantum applications with significant commercial impact.

Responsibilities: 

• Develop impactful hybrid quantum applications, algorithms and solutions in the life sciences domain that promise commercial advantages in practice and at scale.
• Collaborate with quantum compiler, cloud and hardware engineering teams to develop highly optimized hybrid workflows for trapped-ion quantum computers.
• Contribute knowledge of classical and quantum domain-specific algorithms and tools to evaluate and communicate pros and cons, current state-of-the-art, scaling behavior, trade offs, cross-over points, etc.
• Be part of a client-facing team that finds, defines, and solves problems of real-world interest using IonQ trapped-ion quantum computers.
• Build reusable software platforms to grow IonQ’s user base. Integrate first of a kind quantum algorithms into larger end-to-end workflows.

You’d be a good fit with: 

• Doctorate degree in the life sciences domain, or equivalent work experience.
• Hands-on expertise with using and developing computational and ML/AI tools in bioinformatics, molecular biology, development of advanced therapeutics, including a track record of peer-reviewed manuscripts and contributions to code bases.
• Demonstrated experience developing, applying, validating quantum computing algorithms and solutions in the life sciences domain, including prototyping solutions using Python and quantum SDKs like Qiskit, PennyLane, Cirq.
• Desire to work closely with customers including aligning with time zones and work schedules. Potential for international travel and/or onsite co-location.

You’d be a great fit with:

• Expertise in key mathematical techniques used in quantum computing - linear algebra, matrix decompositions, probability theory, symmetry, computational complexity.
• Success working directly with clients to define and deliver solutions; excellent collaboration and communication skills.

Location: Onsite and/or hybrid from our office in Gothenburg, Sweden or Toronto, Canada
Travel: 10% domestic and international, with a focus on visiting customers and clients
Job ID: 1360

We are looking for a Staff Scientist – Fault-Tolerant Quantum Algorithms to lead the technical development in utilizing IonQ’s quantum computers to create highly differentiated quantum solutions that will bring value to society. As a Staff Scientist – Fault-Tolerant Quantum Algorithms, you’ll be a core member of a cross-functional team whose mandate is central to IonQ’s mission to solve the world’s most complex problems using the world’s best quantum computers.

As a hands-on expert in fault-tolerant algorithms, you will help discover the next generation of quantum applications that are poised to deliver results exceeding state-of-the-art classical methods. You will play a key role in developing quantum algorithms, core IP, computational resource models, long-term roadmaps, and end-to-end workflows that have the potential to disrupt the field of computing. You will also work closely with product, engineering, marketing, sales, operations, and external customers/partners to brainstorm new ideas, propose complex, multi-year initiatives and represent IonQ at high-visibility technical conferences (often all in a single day)!

Responsibilities: 

• Lead hands-on development of novel fault-tolerant quantum algorithms that will make a large scientific and commercial impact across a wide range of industry verticals.
• Perform detailed resource analyses of quantum algorithms and perform SWOT analysis of FTQC approaches as compared to NISQ and/or classical methods.
• Provide trusted expertise in FTQC algorithms and communicate the current state-of-the-art, scaling behaviors, trade offs, cross-over points, etc. to stakeholders across the company.
• Drive constructive technical interactions across multi-disciplinary teams to identify, define and solve challenging real-world problems using IonQ trapped-ion quantum computers.
• Develop and drive adoption of industry-leading benchmarking and resource estimation methodologies, metrics, and tools.
• Develop portfolio of foundational IP and high-impact-factor peer-reviewed publications; represent IonQ externally with customer/clients and at conferences.

You’d be a good fit with:

• PhD in physics, mathematics, computer science, or similar field, or comparable field or equivalent work experience + 3 years of professional experience in the quantum computing field
• Demonstrated expertise in FTQC algorithms that can scale to millions of qubits, billions of gates with line-of-sight to end-customer value: active portfolio of invited talks, repos, licenses, publications and/or patents
• Active participant in the FTQC algorithm community via, e.g., development of tools (libraries, simulators, compiler), metrics (costing, resource estimation, ROI), and/or community (economic development, standards)
• Relentless dedication to optimizing algorithmic performance (accuracy, time-to-solution) through elegant theoretical equations, as well as engineering optimization 
• Mastery of key mathematical techniques used in quantum computing and quantum algorithm development, and a demonstrated ability to communicate scientific results clearly.

You’d be a great fit with: 

• 5+ years of professional work experience developing end-to-end solutions for realistic industry problems such as computer-aided engineering, cybersecurity, chemistry, etc.
• Experience working with quantum algorithms for relevant use cases. This could include quantum simulation (e.g., product formulas, qubitization, qDRIFT, etc.), quantum algorithms and primitives (e.g., block-encodings, LCU, QSP, QSVT, Gibbs sampling, quantum linear systems, etc.), and/or end-to-end fault-tolerant quantum algorithms as applied to detailed use cases.
• Demonstrated expertise in Python and Qiskit or similar quantum SDK; working knowledge of C++.
• Experience proposing, winning, and executing on consultative (paid) contracts; government contracting or defense contracting experience a plus
• Experience commercializing end-to-end software utilizing hybrid computing e.g. CPU + GPU + QPU, Edge, Cloud, etc. Knowledge of CI/CD a plus.

Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA, Toronto, Canada, Gothenburg, Sweden) or fully remote in the US
Travel: 10% domestic and international
Job ID:  1058

The approximate base salary range for this position is $167,808 - $219,704. The total compensation package includes base, bonus, and equity.

We’re looking for a Staff Technical Program Manager who will be part of a cross-functional team at IonQ whose mission is to deliver the world’s best quantum solutions in life sciences on the world’s best quantum computers to solve the world’s most complex and impactful problems. This role is open as part of IonQ’s Quantum Applications team based in either Gothenburg, Sweden or Toronto, Canada. You will work closely with partners within the life sciences innovation ecosystem and beyond to create new hybrid quantum applications with significant commercial impact.

In this role, you will lead a talented team of application scientists to deliver the next generation of quantum computing solutions to real-world customers in the advanced health care and life sciences (HCLS) domain. You’ll work with principal investigators, product managers, customers and innovation partners to drive complex projects through initiation, planning, execution, monitoring, controlling and completion. You will support the delivery of a wide variety of initiatives ranging from bespoke quantum solutions, performance-optimized quantum libraries and platforms, as well as first-of-a-kind quantum applications. You will also help develop multi-generational technology and product roadmaps.

Responsibilities: 

• Drive efficient end-to-end delivery of novel quantum HCLS applications built for IonQ quantum computers.
• Lead the transition of technology and capabilities from R&D to commercialization. Define and measure success metrics for each stage of development.
• Create and manage timelines of complex projects, their documentation, milestones and deliverables. Ensure that project dependencies are met, cross-functional resources are aligned, and project teams move forward at a rapid pace.
• Conduct risk analysis and develop risk mitigation plans that result in the successful delivery of projects. Stay ahead of the projects by proactively tackling emerging risks.
• When necessary, roll up your sleeves, dive into technical details, and lead problem solving efforts.
• Communicate with a wide base of stakeholders: internal and external, technical and non-technical. Drive stakeholder alignment and support.
• Maintain and promote operational rigor, reduce waste by implementing the right amount of process without slowing down innovation.
• Work with project, contracting, legal, finance and sales teams to develop proposals, technical volumes and financial reports; ensure regulatory, fiscal and IP compliance.
• Drive quality control and devops processes such as standard work, CI/CD, version control, code style/reviews and automated testing.
• Accommodate occasional travel and flexible work hours to communicate across time zones and ensure customer success, as needed.

You’d be a good fit with: 

• B.S. in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
• Demonstrated prior experience working directly with clients to co-develop advanced computational modeling solutions.
• Demonstrated prior experience delivering complex innovative projects with a significant R&D component.
• Prior experience in information technology or R&D in the HCLS domain.
• Experience leading complex projects using project management tools such as GitHub, Jira, Smartsheet, etc.
• Outstanding written and verbal communication skills. Ability to lead through influence without formal authority.
• Strong commitment to customer advocacy, success and customer engagement.
• Ability to work effectively with a strong work ethic and close attention to detail. Capacity to manage a fast-paced dynamic team environment with constantly evolving roles and responsibilities.

You’d be a great fit with:

• M.S. or Ph.D in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
• Working knowledge of quantum computing, quantum circuits and quantum software tools, e.g. Qiskit, Cirq, PennyLane.
• Demonstrated prior experience developing cloud and high-performance computing applications.
• Demonstrated prior experience transitioning first-of-a-kind software prototypes to commercial products.
• Subject matter expertise in the HCLS domain.

Location: This role will be based onsite in Gothenburg, Sweden, or Toronto, Canada.
Travel: 10% domestic and international, with a focus on visiting customers and partners
Job ID: 1401

We’re looking for a Staff Quantum Applications Scientist - Life Sciences who will be part of a cross-functional team at IonQ whose mission is to deliver the world’s best quantum solutions in life sciences on the world’s best quantum computers to solve the world’s most complex and impactful problems. This role is open as part of IonQ’s Quantum Applications team based in either Gothenburg, Sweden or Toronto, Canada. You will work closely with partners within the life sciences innovation ecosystem and beyond to create new hybrid quantum applications with significant commercial impact.

Responsibilities: 

• Originate and lead development of impactful hybrid quantum applications, algorithms and solutions in the life sciences domain that promise commercial advantages in practice and at scale.
• Collaborate with quantum compiler, cloud and hardware engineering teams to develop highly optimized hybrid workflows for trapped-ion quantum computers.
• Contribute knowledge of classical and quantum domain-specific algorithms and tools to evaluate and communicate pros and cons, current state-of-the-art, scaling behavior, trade offs, cross-over points, etc.
• Lead constructive technical interactions with client teams to find, define, and solve problems of real-world interest using IonQ trapped-ion quantum computers.
• Represent the team in client and stakeholder presentations, develop presentation content and appropriately adapt it to the audience.
• Build reusable software platforms to grow IonQ’s user base. Integrate first of a kind quantum algorithms into larger end-to-end workflows.

You’d be a good fit with: 

• Doctorate degree in the life sciences domain, or equivalent work experience.
• At least 3 years of professional experience using and developing computational and ML/AI tools in bioinformatics, molecular biology, development of advanced therapeutics, including a track record of peer-reviewed manuscripts and contributions to code bases.
• At least 3 years of professional experience developing, applying, validating quantum computing algorithms and solutions in the life sciences domain, including prototyping solutions using Python and quantum SDKs like Qiskit, PennyLane, Cirq.
• Desire to work closely with customers including aligning with time zones and work schedules. Potential for international travel and/or onsite co-location.

You’d be a great fit with:

• Expertise in key mathematical techniques used in quantum computing - linear algebra, matrix decompositions, probability theory, symmetry, computational complexity.
• Success working directly with clients to define and deliver solutions; excellent collaboration and communication skills.

Location: Onsite and/or hybrid from our office in Gothenburg, Sweden or Toronto, Canada
Travel: 10% domestic and international, with a focus on visiting customers and clients
Job ID: 1361

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions for the Bioscience vertical and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (strong focus on biosciences, but also chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with the development of useful quantum algorithms, together with the IonQ Application team.
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to clients and support our booth activities.
• Some travel is expected in the US (20%) but opportunities for global travel are available as well for client meetings and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always comes first.

You’d be a good fit with:

• 5+ years of experience in the Biosciences industry, leading technology initiatives and innovation (or equivalent capacity).  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer-facing skills are critical.
• Bachelor’s degree or above in Biology, Chemistry, Computer Science, Machine Learning, Data Science, or other STEM field, such as Physics or Engineering
• Motivated learner with a strong passion for applied Quantum Mechanics (computing, network, security, sensing and other domains).

You’d be a great fit with: 

• Master's or PhD in a STEM field, perhaps adjacent to quantum computing.   This can enable quicker client trust and confidence.
• 5+ years of experience in a technical customer-facing role or equivalent capacity.  This isn’t a pre-requisite, but helps in transitioning to customer-facing roles.
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: This position can work onsite or hybrid from one of our offices or fully remote in the US or Canada
Travel: Up to 20% travel domestically and globally
Job ID:  1308

The approximate base salary range for this position is $192,979 - $252,659 USD. The total compensation package includes base, bonus, and equity.

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always comes first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: This position can work onsite or hybrid from our office in Toronto or remote in Canada
Travel: 20% travel domestically and globally
Job ID: 1310

We are looking for a Senior Staff Scientist – Fault-Tolerant Quantum Algorithms to help lead the technical development of highly differentiated quantum solutions that will bring value to society. As a Senior Staff Scientist – Fault-Tolerant Quantum Algorithms, you’ll guide a cross-functional team whose mandate is central to IonQ’s mission to solve the world’s most complex problems using the world’s best quantum computers.

As a technical leader in the field of fault-tolerant algorithms, you will help discover the next generation of quantum applications that will exceed state-of-the-art classical methods. You will be a core member of technical leadership in quantum algorithms, and you will drive research into new quantum algorithms and develop IP, computational resource models, long-term roadmaps, and end-to-end workflows that have the potential to disrupt the field of computing. You will also work closely with product, engineering, marketing, sales, operations, and external customers/partners to brainstorm new ideas, propose complex, multi-year initiatives and represent IonQ at high-visibility technical conferences (often all in a single day)!

Responsibilities: 

• Influence the quantum applications roadmap towards fault-tolerant quantum algorithms that will make a large scientific and commercial impact by leading the origination, execution, and optimization of novel, end-to-end quantum algorithms. Guide other team members towards this goal.
• Perform detailed resource analyses of quantum algorithms and perform SWOT analysis of FTQC approaches compared to NISQ and/or classical methods.
• Provide trusted expertise and leadership in FTQC algorithms and communicate the current state-of-the-art, scaling behaviors, trade offs, cross-over points, etc. to stakeholders across the company.
• Lead technical interactions across multi-disciplinary teams to identify, define and solve challenging real-world problems using IonQ trapped-ion quantum computers.
• Define, develop, and drive adoption of industry-leading benchmarking and resource estimation methodologies, metrics, and tools.
• Develop portfolio of foundational IP and high-impact-factor peer-reviewed publications; represent IonQ externally with customer/clients and at conferences.

You’d be a good fit with:

• PhD in physics, mathematics, computer science, or similar field, or comparable field or equivalent work experience + 5 years of professional experience in the quantum computing field
• 13+ years of professional experience or an equivalent combination of education and experience
• Demonstrated expertise in FTQC algorithms that can scale to millions of qubits, billions of gates with line-of-sight to end-customer value: active portfolio of invited talks, repos, licenses, publications and/or patents.
• Active participant in the FTQC algorithm community via, e.g., development of tools (libraries, simulators, compiler), metrics (costing, resource estimation, ROI), and/or community (economic development, standards)
• Relentless dedication to optimizing algorithmic performance (accuracy, time-to-solution) through elegant theoretical equations, as well as engineering optimization
• Mastery of key mathematical techniques used in quantum computing and quantum algorithm development, and a demonstrated ability to communicate scientific results clearly.

You’d be a great fit with: 

• 7+ years of professional work experience developing FT quantum algorithms that align with realistic industry problems such as computer-aided engineering, phase transitions, reaction modeling, cybersecurity, differential equations solving, simulation of physical systems, etc. 
• Deep expertise in quantum algorithms for relevant use cases. This could include quantum simulation (e.g., product formulas, qubitization, qDRIFT, etc.), quantum algorithms and primitives (e.g., block-encodings, LCU, QSP, QSVT, Gibbs sampling, quantum linear systems, etc.), and/or end-to-end fault-tolerant quantum algorithms as applied to detailed use cases.
• Demonstrated expertise in Python and Qiskit or similar quantum SDK; working knowledge of C++.
• Experience proposing, winning, and executing on consultative (paid) contracts; government contracting or defense contracting experience a plus
• Experience commercializing end-to-end software utilizing hybrid computing e.g. CPU + GPU + QPU, Edge, Cloud, etc. Knowledge of CI/CD a plus.

Location: This position can work onsite or hybrid from one of our offices (College Park, MD, Bothell, WA, Toronto, Canada, Gothenburg, Sweden) or fully remote in the US
Travel: 10% domestic and international
Job ID:  1254

The approximate base salary range for this position is $192,979 - $252,659. The total compensation package includes base, bonus, and equity.

Location: This role can be based at our office in Bothell, WA (US) or in Oxford, England (UK).
Travel: Twice per year
Job ID: 1453

The Role

As a Staff Software Engineer for Developer Tools, you will be responsible for delivering the next generation of quantum compiler tools and features, with the focus of integration into quantum software applications, overall developer experience, documentation and developer tooling. Your work will involve setting high-level technical standards, mentoring senior engineers and scientists, and providing deep expertise to solve the most challenging problems in quantum compilation, optimization, and hardware interfaces. You will drive the adoption and enhancement of critical, user-facing compiler infrastructure, ensuring our tools are aligned with cutting-edge quantum research (e.g., advanced error mitigation, novel compiler optimization techniques). You will work across organizational boundaries, Compiler, QEC, Applications, and Engineering, to support scientific breakthroughs and define the technical strategy for packaging, documentation, and release processes for major components of IonQ’s developer tooling ecosystem.

The Developer Tools team builds the critical software layer for IonQ’s quantum software tools. In this Staff role, you will be a key driver in shaping the future of this ecosystem, and bridging the gap between critical parts of our engineering and computing organizations. Your impact will be measured by the successful delivery of critical, cross-functional projects and the elevation of technical execution across the entire team.

As a Staff Software Engineer, your influence extends beyond a single project; you define the technical bedrock upon which IonQ's developer ecosystem is built. The compiler is the critical interface where quantum algorithms are realized on hardware, and your architectural decisions will dictate the performance ceiling and accessibility of our systems. You will lead the charge in making advanced quantum techniques, from sophisticated hardware-aware compilation to state-of-the-art error mitigation, seamlessly available to every developer. This role offers the unique opportunity to leverage your deep experience to solve fundamental technical challenges, mentor the next generation of quantum software leaders, and accelerate the global adoption of quantum computing.

Responsibilities

• Define the technical strategy and roadmap for major components of the compiler toolchain, optimization suite, and developer interfaces, ensuring long-term maintainability and performance.
• Serve as the primary architect and technical lead for large, complex engineering projects spanning multiple teams (e.g., integrating a new compilation paradigm or full-stack error mitigation strategy).
• Drive the design and implementation of highly scalable and robust interfaces for hardware-specific compilation features, including advanced pulse-level control and system diagnostics.
• Establish best practices and mentor engineers on software architecture, design patterns, testing methodologies, and maintainership.
• Collaborate closely with research teams to evaluate, prototype, and productize novel quantum algorithms and compilation techniques, bridging the gap between research and production.
• Oversee the comprehensive documentation, examples, tutorials, and packaging strategy for all compiler-related developer tools to ensure ease of adoption and a world-class user experience.
• Act as a key technical resource for the Applications Engineering team, providing deep expertise to employ compilation techniques to solve customer-specific challenges and gather requirements for new features.
• Champion continuous improvement in software engineering processes, automated testing, CI/CD, and validation standards across the Developer Tools organization.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Physics, or a related field, or equivalent training, fellowship, or work experience.
• 10+ years of professional software engineering experience, with a significant portion spent in a technical leadership or architectural role.
• Deep expertise in Python and experience designing and maintaining large-scale, performance-critical software systems.
• Expert-level understanding of quantum computing principles, quantum circuits, optimization techniques, and compiler fundamentals.
• Proven track record of driving complex, cross-functional engineering projects from concept to production delivery.
• Experience in system-level architecture and design, translating high-level requirements into clear, actionable technical specifications and implementation plans.
• A history of mentorship and elevating the technical capabilities of a multi-level engineering team.
• Familiarity with Agentic AI coding tools and techniques, and experience integrating them into modern software development workflows.
• Exceptional written and verbal communication skills, with a track record of authoring impactful technical papers, specifications, and external documentation.

Preferred Qualifications:

• An advanced degree (PhD or Master's) in Physics, Computer Science, or a related field with a focus on quantum computing or compiler technologies.
• Direct experience in compiler development (classical or quantum), particularly with optimization passes, intermediate representations, or static analysis tools.
• Deep expertise in system-level programming (C++, Rust) for high-performance computing or hardware interaction.
• Significant contributions to open-source software, especially in the quantum computing ecosystem (e.g., Qiskit, Pennylane, Cirq, ucc, jeff).
• Experience with low-level hardware control, pulse-level programming, dynamic circuits, or systems programming.
• A strong background in applied quantum error correction (QEC) or advanced quantum error mitigation techniques.
• A demonstrated ability to influence technical direction across organizational boundaries and secure buy-in for strategic initiatives.

The approximate base salary range for this position is $167,808 - $219,704 (USD). The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

Office Administrator

Be the welcoming and organizational anchor of Capco’s Toronto office, supporting a professional, inclusive, and well-run workplace every day.

The Role

We’re looking for an Office Administrator to join our team in Toronto. This role is on-site five days per week and plays a key part in creating a welcoming, well-organized, and high-performing office environment for employees, clients, and visitors. You’ll support front-of-house operations alongside facilities, events, and day-to-day office administration,

What You’ll Do

• Act as the first point of contact for the Toronto office, providing professional and welcoming experience for employees, visitors, and clients.
• Manage front desk operations including visitor registration, calls, inbox monitoring, access card issuance and deactivation in line with HR and IT processes.
• Coordinate office facilities and maintenance activities, working closely with building management, security teams, and external vendors.
• Manage the expenses and purchasing of kitchen supplies, snacks, beverages, and general office supplies
• Oversee daily office readiness including kitchen, meeting rooms, and shared spaces, ensuring alignment with Capco standards and health and safety requirements.
• Support internal meetings and office events, including room setup, catering coordination, AV readiness, and logistics for deliveries and breakdowns.

What We’re Looking For

• 1-3 years’ experience in office coordination, facilities, or workplace operations within a professional services or corporate environment (e.g. Banking, Finance, Law Firm, Consulting, Accounting, etc.).
• Strong organizational skills with the ability to manage multiple tasks in a fast-paced, service-focused setting.
• Present a consistently professional, articulate, polished presence appropriate for a client-facing office setting.
• Excellent communication and interpersonal skills, with confidence engaging internal teams and external partners.
• High attention to detail and approach to problem-solving and office needs.
• Proficiency in Microsoft Office, including Outlook, Teams, Excel, and Word.

Bonus Points For

• Experience supporting office events, training sessions, or employee engagement initiatives.
• Familiarity with corporate credit card use, invoice checking, or basic financial administration.
• Health and safety knowledge and/or certification

Why Join Capco

• Gain exposure across office operations, working closely with HR, IT, Finance, and leadership teams.
• Work in a professional, inclusive environment where your contribution is valued.
• Play a visible role in shaping a positive and engaging workplace experience.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

About Us

At Prenuvo, we are on a mission to flip the paradigm from reactive “sick-care” to proactive health care. Our award-winning whole body scan is fast (under 1 hour), safe (MRI has no ionizing radiation), and non-invasive (no contrast). Our unique integrated stack of optimized hardware, software, and increasingly AI, coupled with the patient-centric experience across our domestic and global clinics, have allowed us to lead the change against “we caught it too late again".

We are looking for a driven Inside Sales Representative to join our amazing team of visionary individuals at our Toronto Sales Headquarters located at 5200 Yonge Street, Toronto, ON. This is a hybrid full sales cycle role, with a heavy emphasis on consultative selling. There are little-to-no prospecting leads in this role, as our Marketing Team generates all leads from various channels. Your role in the process is about conversion of leads into customers!

How your first 3 months will be built:

• Week 1: Fully onsite for onboarding
• Week 2: 3 days in office and 2 days working from home
• After your first 60 days: 2 days in office and 3 days working from home

This will continually be a hybrid role onsite our Toronto HQ

Why Us

• Candidate Persona: Ideal for career-driven individuals interested in marketing, sales, or business development
• Lead Distribution System: We have a transparent, fair and equitable, lead distribution system, factoring in market conditions, growth trajectory and reps current workload
• Compensation: Competitive salary + commission based on revenue generation. On-target earnings: $45k to $90k per year. Top performers earning $100k+ annually
• Hybrid Model: Sales team in office twice a week for shared learning during onboarding; remote work available for the majority of tasks
• Training & Development: Learn how to create product/market fit through customer iteration and engagement.
• Recognition: Emerging sales channels recruit from within our team - we have seen growth and upward mobility across the department over time; leading to team leadership opportunities as well as net new roles establishing broader business development initiatives

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

What You’ll Do

• Converting leads into customers while owning the entire sales cycle, fully accountable for your book of business
• Regular cadence of touchpoints; including outbound calls, text communications, and emails
• Developing strategies to increase sales conversion rates 
• Delivering top level customer experiences 
• Becoming an expert in our internal systems, and helping streamline our processes 
• Providing feedback to other areas of the business, such as logistics, marketing & business development

What You’ll Bring

• Driven to save lives through our proactive mission 
• Dedicated, outgoing team players with genuine empathy for our customers
• Friendly, yet assertive personalities, with managerial aspirations 
• Energetic, easy going, hard working and sincere people
• Fast-learners who retain information and adapt quickly
• People willing to put in the extra work to drive sales and help scale the business

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contribution
• The total compensation for this role includes a base salary of $45,000 with a discretionary bonus of up to and over $45,000 OTE in local currency

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

*For Prenuvo's Sales roles: our 1st interview stage is generated by a platform called hireflix.com, you will receive an invite "From: Prenuvo via Hireflix <users@hireflix.com>" This is verified and clear to proceed. 

About the Team

As one of DoorDash's core operations teams, Customer Experience and Support Operations, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs and manages DoorDash's large and growing global network of support centers to create the best customer experiences, with the ultimate goal of delivering an outstanding customer experience as reliably as possible.

About the Role

We are looking for Merchant Experience Partners to partner with our highest-value merchants to help solve their most pressing issues and provide the opportunity to improve their overall merchant experience as we continue to increase our last-mile logistics platform.
As a Merchant Experience Partner, you will play a crucial role within the Merchant Experience team by providing our merchants with a direct contact for all of their support needs and focusing your efforts on ensuring overall Merchant success on the DoorDash platform. You will build long-lasting relationships with our Merchants through excellent customer service and strategic problem-solving.
Not only will you partner with our Merchants, but you will work with Account Owners and own a book of business as their support contact. You will be a part of a  program to shape support as a differentiator in the marketplace through high-quality, white-glove service.

You're excited about this opportunity because you will…

• Collaborate and troubleshoot important issues for Merchants via phone and web 
• Build relationships with Merchant partners by being the main contact and expert for a portfolio of Merchants spanning Enterprise and small - medium businesses
• Promote retention and overall Merchant success through white-glove service
• Perform daily phone outreach to proactively resolve issues for Merchants
• Prioritise and escalate issues in partnership with our teams
• Managing conflicting deadlines, ensuring cross-functional collaboration
• Have a solutions-focussed mindset, promoting Merchant success above all else
• Validate and track Merchant feedback to inform updates to our products and tools

We're excited about you because you…

• 2+ years of experience in Customer success, account management, customer support
• Proficiency in Microsoft suite / G-Suite 
• Experience providing advisory and partnership-level support through both proactive and reactive interactions with customers
• Experience advocating for customer experience within a team or initiative
• You love thinking about new opportunities for process improvement

Senior Director, Food Safety

Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON

We are seeking an experienced Senior Director of Food Safety and Quality to lead our comprehensive food safety and quality assurance programs. This senior position will oversee all aspects of food safety, quality control, and risk management in our meal kit operations across North America. The ideal candidate will have extensive experience in the food industry, strong leadership capabilities, and deep expertise in food safety regulations and quality management systems

You will...

• Develop and implement comprehensive food safety and quality strategies aligned with company objectives
• Lead cross-functional teams to ensure integration of quality and safety standards throughout all operations
• Lead the food safety teams at up to 10 HF sites across the continent.  
• Manage working relationships with local, regional and national regulators, industry organizations, and key stakeholders          
• Drive continuous improvement initiatives to enhance food safety culture and operational excellence

Additionally You will… 

• Ensure unwavering compliance with USDA, FDA, GFSI, and all relevant food safety regulations, standards, audits, and certifications.
• Direct the development, implementation, and maintenance of HACCP plans, prerequisite programs, and the comprehensive food safety management system.
• Proactively conduct risk assessments and execute effective, appropriate control measures.
• Maintain expert-level knowledge of evolving regulations and drive the adoption of industry best practices.
• Oversee quality control laboratory operations, testing protocols, and analytical methods.
• Define and enforce quality specifications, standards, and robust performance metrics.
• Lead the implementation and management of the Corrective and Preventive Action (CAPA) system.
• Manage and lead swift product recalls and critical crisis response procedures when necessary.
• Establish key performance indicators (KPIs) and comprehensive reporting mechanisms.
• Ensure integrity of documentation control and record-keeping systems.
• Recruit, lead, and mentor a high-performing, technically expert food safety and quality organization.
• Build talent through strategic training, personalized coaching, and professional development programs.

• Champion a strong, visible culture of food safety awareness and accountability across the organization by significantly elevating the overall food safety knowledge and technical expertise of the team and wider organization.
• Serve as a primary cross-functional partner to Production, Logistics, Product Development, and other departments to embed safety and quality across the value chain.
• Drive the implementation of new technologies and digital solutions for advanced quality management.
• Lead process optimization initiatives to enhance operational efficiency while upholding the highest safety standards.

You Are… 

• Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
• Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Action Oriented: you’re able to prioritize organizational objectives, problem solve and quickly action solutions that improve the quality of our products 
• Strategic: you’re a critical thinker who uses logic and data to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
• Customer-obsessed: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of quality and customer experience
• Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

At a minimum, you have...

• Bachelor’s Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
• 15+ years of experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
• Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
• Strong understanding of food microbiology, chemistry, and processing technologies
• Experience leading multifunctional teams, managing organizational change and strong people development skills
• Superior analytical skills and operational modeling capabilities
• Demonstrated ability and hunger to deliver impact
• Ability to travel up to 50% of the time

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The Opportunity:

We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session.

You will

• Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals
• Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team
• Consult with new clients to understand their supply chain needs
• Create a value-add solution, demonstrating Flexport’s capabilities through remote and in-person meetings
• Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for upcoming business
• Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle
• Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience 
• Lead the customer onboarding process by leveraging internal resources and teams

You should have

• 5+ years of experience in freight forwarding, logistics, or supply chain industries
• At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role
• An obsession with client happiness. You succeed when they succeed
• Competitive and creative drive to win over customers and think outside the box to get a deal done
• Demonstrated ability to run a structured sales process
• Proven success building and maintaining long term commercial relationships
• A naturally curious and inquisitive approach to client discovery
• Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments
• Ability to learn fast, strong work ethic, and a burning desire to grow into a top 5% sales executive in the country

#li-onsite

About the Team

DashMart is a store made possible by DoorDash. Customers order their convenience items in the DoorDash app, and our Warehouse Associates pick and pack those orders in a real, brick-and-mortar convenience store. 

Shifts:
 Morning, Day, Evening, Weekend
and Part-Time openings

About the Role

• Picking and Packing orders. Pick orders that come through the app, pack the order and hand off to our drivers. 
• Inventory and Spoilage Management. Stock receivables and manage inventory, including shelf life. 
• Warehouse Organization. Clean and organize the warehouse. 
• Delight Customers. Ensuring substitutions are approved with the customer. 

You’re excited about this opportunity because you will…

• Competitive pay (10pm-6am will even receive a $2 increase in pay)
• Health benefits starting day 1 for full-time employees
• Gym membership reimbursement (up to $75/month)
• Paid time off (PTO) and sick leave
• Career advancement opportunities
• DoorDash gives back (https://blog.doordash.com/)
• Being a part of a new concept business and helping to build it

We’re excited about you because…

• You’re self-motivated, positive, and a team player
• You have a proven track record of success in a retail environment
• You’re able to be on your feet and handle warehouse duties including lifting up to 40 pounds (with or without accommodations). 
• You have a high school diploma or GED equivalent

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on June 20, 2024.

Please see the independent bias audit report covering our use of Covey here.

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions
It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

About the Team

The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.

About the Role

As a Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with business development, marketing, strategy & operations, analytics, and product to innovate on our future approach and solutions. 

You’re excited about this opportunity because you will…

• Be part of the growing DoorDash Ads & Promos team
• Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers
• Oversee the strategy for engaging with and selling to our largest partners
• Steer the development, adoption and scaling of CPG revenue
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business
• Develop long-term business plans alongside our partners for their multi-channel customer strategies
• Maintain pitch decks and sales content to help produce new business opportunities
• Create marketing campaigns; own post-campaign reporting
• Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses
• Mentor and manage account managers

We’re excited about you because…

• Have 6+ years of experience working in an account management role 
• You have 3+ years leading teams and people management
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• You're a builder at heart, passionate about creating processes, laying strong foundations, and developing playbooks.
• Impact Motivated -- You have a natural desire to improve the overall business
• Curious -- You love digging into low levels of detail to extract insights
• Strategic -- You love to find the win-win in novel agreement structures to grow business with partners
• Diverse -- You are happy juggling many priorities concurrently
• Bachelor's degree required, MBA or Masters Degree a plus
• Business Development and/or Partnerships experience
• Experience with Analytics and Presentation tools
• You have proficiency in analytics and visualization tools (e.g., Snowflake, Sigma, etc.)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This is a newly created team, seeking founding members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with CPG brands. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties.

About the Role

As a Sales & Partnerships Manager, you will build partnerships that create tangible value for both DoorDash and advertisers. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. You will report to the Director of International Ad Sales. 

You’re excited about this opportunity because you will…

• Be part of the growing DoorDash Ads & Promos team
• Lead end-to-end marketing conversations across a portfolio of consumer packaged goods (CPG) advertisers
• Oversee the strategy for engaging with and selling to our largest partners
• Steer the development, adoption and scaling of CPG revenue
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business
• Develop long-term business plans alongside our partners for their multi-channel customer strategies
• Maintain pitch decks and sales content to help produce new business opportunities
• Create marketing campaigns; own post-campaign reporting
• Work with partners across DoorDash to align companywide resources to help build-out our partners' digital businesses

We’re excited about you because…

• You are a consultative seller with 8+ years of experience in digital media 
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• Impact Motivated -- You have a natural desire to improve the overall business
• Curious -- You love digging into low levels of detail to extract insights
• Strategic -- You love to find the win-win in novel agreement structures to grow business with partners
• Diverse -- You are happy juggling many priorities concurrently

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Canadian DoorDash Customer Growth team focuses on building differentiated consumer experiences and supporting our Restaurants, New Verticals, and Ads & Promotions businesses. Our team's goals are to build an increasingly personalized in-app experience, create memorable consumer moments by leveraging relevant use cases, and unlock sustainable growth for DoorDash Canada. Our team provides an exciting opportunity to collaborate to create impact and be part of a global company that is evolving how local economies grow. 

About the Role

The Strategy & Operations Associate role is for self-motivated, curious, and ownership-minded individuals who think through a customer-first lens, thrive on solving complex problems using data, collaborate across all levels of the organization, and execute their ideas efficiently.

The candidate will be a key contributor to the Consumer Experience team, primarily responsible for building the in-app merchandising experience for strategic bets across DoorDash Canada. The scope will include supporting key campaigns by creating the right experiences and strategies for customer growth, leveraging data to optimize existing and new initiatives. Success will be measured on the ability to support and hit OKRs as they relate to the above.

This role will be part of the Customer Growth team and report to the Strategy & Operations Manager. 

You’re excited about this opportunity because you will…

• Build - You are excited to work on something that hasn't been done before. Your job will include building experiences and launching plans from the ground up.
• Strategize - Develop DoorDash's path to excellence using first principles & empathy, identify trends that emerge and know when to double down and when to try something new.
• Experiment - Use data to run tests on everything from promotional campaigns to new in-app creative assets.
• Analyze - Assess the operational and financial impacts of your decisions and iterate given insights. Continuously seek new improvements that can be made to the experience leveraging performance data. 
• Collaborate - Work with a variety of teams including marketing, merchant, product, engineering, finance and analytics to execute on plans.

We’re excited about you because…

• You thrive both as a generalist and specialist who can build the overarching strategy and dive deep into specific issues & processes to drive continuous improvement
• You are a self-starter who is biased towards action and excels in a fast-paced environment and evolving business
• You are comfortable with ambiguity and bring structure, organization, and focus to your work and cross-functional teams, including product, marketing, finance, and legal
• You are a problem solver and can identify the core problem and determine hypotheses with proposed solutions
• You are comfortable using SQL to analyze data and create new data tables, are able to build dashboards to track key metrics, and can build high-level financial models 
• You have 2+ years of experience in strategy, operations, product, digital marketing, growth, investment banking, consulting or other related areas

Nice to Haves

• You have experience using Figma/ Adobe After Effects to develop creative assets
• You have experience using Claude Code

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about – helping grow business and the communities that support those businesses.

About the Role

We’re looking for a business-savvy operator with a strong bias toward action to lead DoorDash Canada’s expansion and marketplace performance. As the national expansion lead, you’ll blend strategic thinking with operational excellence to identify growth opportunities, build strong internal partnerships, and improve customer and merchant experiences across the country.

This role requires a proactive self-starter who thrives at the intersection of data, process management, and execution. Whether analyzing performance metrics for a new launch or engaging with cross-functional partners, you’ll uncover ways to improve market performance. Expansion is core to DoorDash Canada's growth, and we need someone who can apply best practices and right-size them for local geographies to ensure we are building a lasting product for our customers.

We’re seeking someone who’s data-driven, a hands-on operator, relationship-oriented, and eager to make a tangible impact by positioning DoorDash as Canada's top platform.

You’re excited about this opportunity because you will…

• Own and execute the Canada expansion strategy: Build and execute a national roadmap focused on increasing our footprint while ensuring launch markets perform to expectations through rigorous marketplace management.
• Tactically run end-to-end execution: Lead the expansion lifecycle from initial strategy and buy-in through to execution, ensuring every launch is set up for long-term success.
• Right-size best practices: Apply proven operational frameworks while localizing strategies based on the specific marketplace dynamics of diverse Canadian cities.
• Lead cross-functional collaboration: Act as the connective tissue between the expansion team and DoorDash’s commercial units, surfacing insights and co-developing strategies that support national growth.
• Build strong internal relationships: Partner effectively with stakeholders across Dasher, Sales, Merchant, and Marketing teams to ensure a unified approach to marketplace health.
• Act like an Owner: Take full ownership of the success of our growth markets, with the autonomy to test, iterate, and scale what works across the country

We’re excited about you because you have…

• Are a builder and connector: You see opportunities where others see roadblocks. You’re energized by building systems from the ground up and forming lasting relationships along the way
• Have an operational mindset: You understand how to identify, scope, and execute high-impact initiatives, and you know how to align internal stakeholders to get things done.
• Thrive in ambiguity and autonomy: You’re comfortable setting your own direction, testing and learning as you go, and staying laser-focused on outcomes.
• Are operationally sharp and analytically driven: You turn insights into action and know how to measure and report on impact in a fast-moving environment.

Qualifications

• 4+ years of experience in business development, consulting, strategy, startups, or operations
• Demonstrated experience working cross-functionally with commercial teams
• Proven ability to identify growth opportunities and lead strategic initiatives from conception to execution
• Strong communication skills, with the ability to influence across various stakeholders and levels of the organization
• Proficient in Excel/Google Sheets and SQL; comfortable making decisions grounded in data
  
  

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

On the Restaurant Success team, we develop DoorDash partners to capture engagement, growth, and performance on our platform. We will establish success and build a plan to reach new heights, while accommodating the variable needs of our partners.

About the Role

As an SMB Business Development Executive - Retention, you will lead high-impact negotiations with SMB-managed merchants during pivotal partnership moments – including renewals, churn threats, and exclusivity discussions. You will own complex deal conversations end-to-end balancing merchant needs with DoorDash’s strategic priorities to drive outcomes that support long-term retention and revenue growth.

This role requires strong commercial judgement, executive presence, and deep understanding of restaurant economics. You’ll work autonomously while partnering closely with cross-functional teams and senior leadership to develop compelling proposals, influence strategy, and scale insights across the broader business.

You will report to the Manager of Eastern Canada within our Canadian SMB Restaurant Success organization. We expect this role to be hybrid, with time split between working in-office, traveling to merchants, and working from home.

You’re excited about this opportunity because you will…

• Own complex negotiations: Lead deal conversations from discovery through close during renewals, exclusivity discussions, and churn-risk situations
• Drive cross-functional alignment: Partner with account owners, product, local market teams, strategic finance, legal, and others to build strong merchant proposals
• Present with influence: Develop and deliver compelling presentations that clearly articulate DoorDash’s value and advocate for long-term partnerships
• Engage senior leadership: Collaborate with internal leaders throughout the deal lifecycle and contribute insights that shape broader GTM strategy
• Operate with urgency and autonomy: Navigate ambiguity, move quickly, and exercise sound judgment while maintaining high quality and rigour
• Build for scale: Contribute to the evolution of Canada SMB Restaurant Success strategy, processes, and playbooks as the business grows

We’re excited about you because you have…

• 4+ years of experience in business development, account management, strategic sales, or a related role involving complex negotiations and senior stakeholder engagement.
• Strong understanding of the restaurant industry and merchant economics, including profitability and P&L drivers
• Executive presence with the ability to build rapport quickly and influence stakeholders at all levels
• Proven negotiation and objection-handling skills, particularly in renewal, retention, or partnership-focused deals
• Data-driven mindset with the ability to translate insights into clear, commercially sound recommendations
• Comfort collaborating closely with cross-functional partners and senior leadership throughout the deal lifecycle
• Ability to operate autonomously in fast-changing, ambiguous environments while maintaining high quality and rigour

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Analytics team is looking for Data Analysts and Data Scientists to guide measurement, strategy, and tactical decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable recommendations, helping drive decisions for the entire organisation. Analytics is very integral to all operational areas at DoorDash.

About the Role

Data Science at DoorDash involves diving deeper into our data to solve crucial business problems, ideate & run experiments to solve for insights gleaned from this deep dive and work with a cross-functional team to drive real-world operational change. It is NOT just about building Machine Learning models and putting them into production. This is a rare operational and actionable data-driven experience. 

We solve many exciting challenges from all three sides of our marketplace including customer acquisition, balancing supply and demand, fraud and support, marketing, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, are excited to build a market from 0 to 1, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!

You're excited about this opportunity because you will…

• Be a first-class thought partner to our product, business, finance and executive teams and help them make decisions on what’s next for DoorDash
• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Build full-cycle analytics experiments, reports, and dashboards using SQL, Python, R, or other scripting and statistical tools
• Produce recommendations and use statistical techniques and hypothesis testing and other experimentation techniques to validate your findings
• Provide insights to enable our cross-functional team to understand marketplace dynamics, user behaviours, and long-term trends
• Identify and measure levers to help move essential metrics and make recommendations
• Possess excellent stakeholder management skills, know how to effectively collaborate well with strategy, operations, product, finance and engineering and set priorities
• Be excited to travel to meet with business partners and the teams in each market

We're excited about you because… 

• 3+ years of experience in data analytics, consulting, or related role
• The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
• The determination to initiate and lead/own strategic projects to completion with a cross-functional team
• Experience working with experimentation techniques (A/B testing, Causal Inference) and interpreting hypothesis testing
• Proficiency in at least one programming language (Python, R,...)
• Expertise with SQL queries, ETLs, etc… 
• Proficiency in one or more analytics & visualization tools
• Experience building and training statistical and machine learning models (classifiers, regression models...)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Go To Market Technology (GTMT) organization enables the growth and productivity for DoorDash Go-To-Market teams with reliable data, intelligent workflows, and frictionless experiences that move at the speed of DoorDash. We build systems that streamline business processes to be nimble and effective while serving the needs of our Merchants and Customers.

About the Role

We’re looking for a new Director of Application Engineering to join our team in Toronto, Canada. This person will lead all technical aspects of the GTMT world, including admins and developers. You will:

• Manage and build a team of administrators and developers to lead technical design for our Salesforce implementation and associated applications including Salesforce as well as home-grown first party systems 
• Collaborate with our team of solution architects to ensure our overall design is aligned with our architectural roadmap and center of excellence
• Work daily with your team, product owners, and program managers to execute on project deliverables
• Manage the planning, capacity, and development schedule for all projects
• Set development processes and expectations that reinforce the commitment to change management, quality, and our software development lifecycle
• Execute and uphold our agile delivery methodology with transparency for all of our stakeholders
• Provide best practices and documentation to improve our operational efficiency; objectively measure project team performance and provide guidance to improve
• Develop and demonstrate new strategies that apply technology to resolve organizational challenges

You’re excited about this opportunity because you will…

• Build and lead a team of technical individuals to design and implement scalable enterprise solutions
• Be part of the creative process with the business stakeholder and our solution architects
• Lead technical design and contribute toward a scalable architecture for the Business Application team
• Work cross-functionally with other product management and engineering teams to execute on large scale vision
• Scale our development efforts and operations through improved processes and automation
• Support additional first- and third-party applications to drive holistic solutions for our business processes

What we’re looking for…

• 12+ years of delivering enterprise solutions on the Salesforce platform as well as first-party applications
• 4+ years of managing a globally distributed team that supports countries around the world 
• Deep knowledge of both Salesforce declarative and programmatic development features
• Prior experience of leading successful implementations related to Sales Cloud, Salesforce CPQ / CLM and provisioning integrations with backend systems. 
• 8+ years of managing multiple SCRUM teams in the capacity of an Application Engineering Manager or Team Lead
• A track record of delivering projects on-time by leveraging your experience in development processes, work estimation, and optimal resource allocation
• Passionate about scaling teams and growing individuals in their careers
• Excited to work in a rapidly changing environment
• Have the ability to manage multiple development teams simultaneously
• Strong presentation and technical writing skills to effectively communicate with other teams
• BA/BS/Masters in Business, Information Systems, Engineering, or other relevant fields

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash continues to grow in Canada and we are hiring an Engagement Manager to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to a Senior Manager for DoorDash Canada.

About the Role

As an Enterprise Engagement Manager you will join a passionate team of high-functioning sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
• Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership. 
• Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
• Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.

We’re excited about you because you…

• Love working in client facing roles; you create and maintain long-term relationships.
• Are a problem solver at your core, with a strong bias for action.
• Are passionate about using analytics to build insights around problems and opportunities.
• Like rolling up your sleeves as much as you like the big picture.
• Are organized and pay attention to the details.
• Comfortable with a very fast pace and several competing priorities; we move quickly.
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
• Inspired by a challenge and push yourself to keep going when others back away.
• Hold a high bar from your contributions and those of the people you work with.
• Have strong AI fluency; ideally Claude Code experience

Qualifications

• 5+ years experience in account management, sales, business development or consulting.
• Excellent communication, presentation and interpersonal skills.
• Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
• A proven track record of driving growth.
• Management consulting, tech, or other analytically focused experience preferred

Nice to Haves

• Experience with marketplaces, operations or logistics.
• Experience with CRM software (ie. Salesforce).
• Bilingual in English/French

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. This mission is enabled by our 3 key audiences (consumers, merchants & Dashers). 

Although the Audience Insights team is a part of the Marketing structure at DoorDash, it partners with and influences the strategy of different functions across the organization. The purpose of our team is to use our knowledge and expertise to bring the insights needed to the forefront and ensure the voice of our 3 key audiences (consumers, merchants & dashers) is at the core of our decisions. This includes completing research, incorporating tools, synthesizing data, and consulting on projects.

About the Role

As an Audience Insights Manager, you will join our Insights function at a pivotal moment for the business. This role will focus on shaping strategy through a deep understanding of the Canadian consumer, ensuring our decisions across marketing, product, and partnerships are grounded in clear, actionable insights.

You will serve as the primary voice of the Canadian audience, representing local needs and perspectives within broader regional and global conversations that shape the business. Beyond executing research, you will act as a strategic partner to cross-functional teams, contributing to how problems are framed, how decisions are made, and how insights are applied to drive impact.  In this position, you will 

• Lead research that informs key business decisions, including audience understanding, positioning, messaging, and go-to-market strategy
• Design and deliver both foundational and tactical research, spanning areas such as brand health, creative effectiveness, and audience needs
• Identify drivers of behavior, perception, and growth opportunities, translating them into clear implications for the business
• Influence decisions across marketing, product, and partnerships, acting as a trusted thought partner to cross-functional stakeholders
• Establish and evolve insight frameworks, tools, and processes that improve how insights are generated, shared, and applied across teams
• Surface market-specific nuances across regions within Canada, helping determine where strategies should be locally tailored and how Canada should be represented within broader global brand decisions

You're excited about this opportunity because you will…

• Synthesize diverse inputs into clear, compelling narratives that drive action
• Own projects end-to-end, from problem definition through to recommendation and impact
• Partner closely with cross-functional teams to shape both the questions being asked and the decisions being made
• Build and refine scalable approaches to insights that increase efficiency and influence across the organization
• Play a key role in ensuring the business is deeply connected to the needs, behaviors, and motivations of its audiences
• Help bring the voice of the Canadian market into broader regional and global conversations, ensuring local audience needs are reflected in how strategy is shaped

We are excited about you because you…

• Are deeply curious about people and motivated to uncover meaningful insights that drive business impact
• Bring a strong strategic mindset, consistently connecting insights to decisions and outcomes
• Communicate with clarity and confidence, with the ability to influence stakeholders and guide discussions
• Are comfortable navigating ambiguity and evolving priorities, while maintaining focus on what matters most
• Demonstrate ownership and accountability, operating independently while collaborating effectively across teams
• Balance analytical rigor with practical judgment, ensuring work is both credible and actionable 
• Experience representing the needs of a market within a broader global organization and connecting local insights to wider business goals

… and have the following experiences

• 5+ years of experience in Marketing Research or Insights
• An understanding of different types of research such as concept development, script testing, copy testing, ethnography, segmentation, brand health, and other qualitative and quantitative techniques
• Comfort with self-moderating 1-on-1 interviews
• Understanding of Qualtrics -or- extensive experience with programming surveys 
• Expertise with brand tracking research - leveraging crosstab tools, stat testing tools, and indexing
• Experience with AI in research with clear understanding of where it can accelerate 
• Experience designing and executing research end-to-end, from scoping through delivery
• Comfort working in fast-paced environments with multiple priorities and stakeholders
• Experience bringing market-specific needs into broader global insights work

About the Team

The Finance & Strategy team accelerates the growth of our business by implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability, and defensibility of our business model. We're looking for people who can model the future, and collaborate to help carry projects from conception through execution.

We expect this role to be hybrid at our office in Toronto with some time in-office and some time remote. This role reports to a Senior Manager in our Finance & Strategy organization based in NYC.

About the Role

This role provides an impactful opportunity to drive finance business partnership and strategy at a hyper-growth company. We are looking for a Finance Manager who will help enable our Customer Support operations with efficient & cost-effective strategies to deliver a world-class customer experience on our platform. You will partner with teams across the business including Strategy & Operations, Analytics, Accounting, Product GMs, and Finance, covering our global customer support network spanning thousands of customer support agents and leveraging AI-enabled technology solutions. You will develop and own financial models and be a proactive presence to our business partners to evaluate opportunities to further improve the quality and cost of customer support on our platform. 

We are looking for a Manager who will help to build our team's strategy and ensure we are making efficient, data-driven decisions. You will become an expert in DoorDash business practices and develop a thorough understanding of how all the parts of the business fit together. A successful manager will be able to make recommendations that cater to our customers, merchants, and dashers to align with our overall financial and business goals.

You're excited about this opportunity because you will…

• Help us deliver a world-class customer experience and improve platform retention
• Analyze operational and financial data to identify cost drivers, efficiency opportunities, and emerging risks within the global support network
• Build and own financial models to inform strategic decisions, resource allocation, and investment prioritization for customer support operations
• Work with cross-functional partners to develop new processes and policies

We’re excited about you because…

• 6+ years of strategic finance, corporate finance, investment banking, or consulting experience in a high-growth technology sector
• Ability to influence cross functional partners at all levels
• Experience influencing financials for various teams and initiatives
• Advanced Excel and financial modeling skills. Able to build robust financial models used by F&S teams throughout the company
• Basic SQL proficiency (or strong willingness to learn)

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Global Safety and Security team advances DoorDash through the protection of people, property, operations, brand, and reputation. We manage safety and security risk and provide value across the business through technology, and a people-first approach. Our team strives to always be in front and there for our people anytime, anywhere.

About the Role

The Physical Security Agent, Critical Incident Response Team (CIRT) is responsible for real-time monitoring, triage, and response to incidents that impact DoorDash’s global workforce, assets, and operations. You’ll serve as a front-line responder, analyzing alerts, coordinating response actions, and escalating issues according to established Global Safety & Security (GSS) protocols.

This role sits at the heart of DoorDash’s emergency response network — ensuring rapid, informed, and coordinated action during critical events such as natural disasters, workplace emergencies, or significant disruptions. Working closely with regional and global partners, you’ll help keep DoorDash’s people safe and operations running smoothly around the clock.

Key Responsibilities

Security Operations & Monitoring

• Monitor and assess alerts from global intelligence, safety, and security systems to identify potential threats or incidents
• Patrol and assess potential behavioral escalations or concerns
• Conduct routine lobby and facility patrols to ensure safety, security, and compliance
• Perform door, camera, and access point checks

Access Control & Visitor Management

• Manage employee and guest badging, including badge printing, activation, and access level assignments (experience with Genetec, Lenel S2, or similar systems)

Incident Response & Safety

• Triage incidents, determining severity and escalation requirements in accordance with CIRT standard operating procedures
• Act as the initial point of contact for incident reporting, ensuring information is captured accurately and escalated efficiently
• De-escalate situations involving employees, vendors, and guests as needed
• Support activation and execution of emergency response and crisis communication protocols

Employee Engagement

• Coordinate with internal teams (e.g., Workplace, HR, Legal, Comms, Operations) and external partners (e.g., law enforcement, emergency services) during incident response
• Disseminate timely situational updates and intelligence to relevant stakeholders

Asset & Inventory Management

• Maintain inventory, readiness, and restocking of first aid kits, AEDs, and other emergency response materials in coordination with Workplace teams
• Ensure emergency supplies are documented, tracked, and available to support incident response operations

Documentation, Compliance & Technology

• Maintain SOPs, post orders, incident reports, and audit records
• Ensure adherence to corporate safety, security, and compliance standards
• Maintain detailed logs, case notes, and documentation using Jira and other internal tools
• Participate in after-action reviews to improve process and operational efficiency

Events Support

• Support local events, executive visits, and executive protection details from an incident monitoring, coordination, and escalation perspective
• Coordinate with Workplace, Security, and event stakeholders to ensure appropriate safety coverage and response readiness
• Monitor events for emerging risks, incidents, or escalations and facilitate timely response as needed

Additional Duties

• Support after-hours, weekend, and holiday response as required by business needs
• Support special projects or operational needs as assigned
• Assist with credentialing, crowd flow, and safety monitoring during higher-volume office days or events
• Travel up to 5% as required for training or business support

Schedule & Work Environment

• On-site role, 40 hours per week
• Schedule may vary based on operational needs
• After-hours, weekends, and holidays as required by business needs

About You

• 2–4+ years of experience in emergency management, public safety, dispatch, GSOC, or related security operations environment
• CPR, First Aid, AED certification (current)
• Advanced First Aid training (EMT preferred) 
• Strong analytical and situational awareness skills — able to prioritize under pressure
• Exceptional written and verbal communication, particularly in high-stakes or time-sensitive situations
• Familiarity with incident management systems and communication tools (e.g., Everbridge, Dataminr, OnSolve, or similar)
• Calm and composed in emergencies, with strong problem-solving and judgment skills
• Willingness to work non-standard hours, including nights, weekends, and holidays
• Fluency in English required; additional language skills (Spanish, French, or Mandarin) a plus
• Bachelor’s degree or equivalent work experience in a relevant field (e.g., emergency management, criminal justice, homeland security)
• Great communication and relationship building skills

You’ll Love This Role If

• You thrive in high-tempo, real-time environments where every second matters
• You find purpose in helping protect people and operations from emerging risks
• You enjoy staying calm under pressure and making smart, quick decisions
• You value teamwork, precision, and continuous improvement

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The ad sales team is responsible for the advertising vision, development and growth of our largest advertising partnerships. This team was recently formed, and is seeking additional founding team members to build an industry-leading ads and promotions business across DoorDash’s core categories, starting with enterprise restaurants. The growing DoorDash ads business will quickly become the single best place for merchants and brands to market to local customers, in an ecosystem that benefits all parties. 

About the Role

As an Enterprise Ad Sales Account Executive you will build partnerships that create tangible value for both DoorDash and merchants. In this role, you will manage the ads strategy across a focused portfolio of accounts, and drive adoption of our growing ads and promotions offering. You will also work cross-functionally with account management, marketing, analytics, and product to innovate on our future approach and solutions. .  

You’re excited about this opportunity because you will…

• Be a founding member of the DoorDash Ads & Promos team
• Lead end-to-end advertising conversations across a portfolio of enterprise restaurant advertisers
• Drive product/feature adoption, and ultimately grow advertiser value and sustainable revenue for DoorDash
• Represent advertiser needs to influence our Ads & Promos product roadmap and go to market strategy
• Manage a robust sales pipeline and create annual and quarterly plans to achieve ambitious goals
• Co-develop pitch materials and processes to enable future scale of the team and business 

We’re excited about you because…

• You are a consultative seller with 5 - 10 years of experience in digital media 
• You’re an expert in using data and insights to inform recommendations, rooted in advertiser objectives and business priorities
• You know the basics of digital ads measurement - from attribution to funnel metrics
• You have strong written/verbal communication and presentations skills, and experience operating across several levels of an organization
• You diligently manage a sales pipeline and can juggle both short- and mid-term impact
• Nice to Have: You have experience working directly with restaurant advertisers or similar

Why You’ll Love Working at DoorDash

We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.

We are operators – We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day. 

We are learners – Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash continues to grow in Canada and we are hiring a Senior Engagement Associate to be responsible for the strategic vision, development and growth of restaurant merchant partner relationships within our Enterprise Post-sale team. You will report to an Engagement Manager Lead for DoorDash Canada.

About the Role

As an Enterprise Senior Associate you will join a passionate team of high-performing sales and relationship managers, as we deepen our partnerships with Canada’s most strategically important restaurant merchants. You will be responsible for the ownership and growth of a subset of these partnerships and play a key role in the rollout of new brand partnerships, growing existing merchants (selling new products, launching new stores) partnering to grow with marketing and working closely with product teams and other key internal stakeholders to deliver a seamless experience to our merchant partners.

You’re excited about this opportunity because you will…

• Own, develop and foster strategic merchant partnerships to drive sales growth using a number of levers including activation, marketing, product and operations.
• Develop strategic merchant relationships with C-Suite, strategy, marketing, and operations leads to provide a best-in-class working partnership. 
• Work cross-functionally and serve as a liaison between our merchant partners and DoorDash leadership, marketing, product, operations, and other functional teams.
• Leverage playbooks, tools and internal resources to ensure merchants receive a high quality experience on DoorDash, working to resolve any roadblocks and achieve operational excellence.

We’re excited about you because you…

• Love working in client facing roles; you create and maintain long-term relationships.
• Are a problem solver at your core, with a strong bias for action. You are relentless about pursuing growth and opportunities. 
• Are passionate about using analytics to build insights around problems and opportunities.
• Like rolling up your sleeves as much as you like the big picture.
• Are organized and pay attention to the details.
• Comfortable with a very fast pace and several competing priorities; we move quickly.
• Know how to take very broad challenges or opportunities and turn them into actionable projects with clear milestones and goals, with minimal guidance
• Inspired by a challenge and push yourself to keep going when others back away.
• Hold a high bar from your contributions and those of the people you work with.
• Have strong AI fluency; ideally Claude Code experience

Qualifications

• 3+ years experience in account management, sales, business development or consulting.
• Excellent communication, presentation and interpersonal skills.
• Proven success working in cross-functional teams to build creative and effective solutions (ie. in a sales role working with product, marketing, and operations teams).
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced spreadsheet skills required).
• A proven track record of driving growth.

Nice to Haves

• Experience with marketplaces, operations or logistics.
• Experience with CRM software (ie. Salesforce).

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for someone who can get in the weeds of all three sides of our marketplace to drive cost savings, using critical thinking, analysis and AI tools.

We expect this role to be hybrid at our office in Toronto with some time in-office and some time remote. This role reports to a Manager in our Finance & Strategy organization based in NYC.

About the Role

We are looking for a Senior Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. You will partner with teams across the business to drive data-driven decisions that improve order quality, reduce costs, and support the long-term health of the platform.

You’re excited about this opportunity because you will…

• Conduct weekly reporting of financial performance for DoorDash's quality cost areas (cancellations, credits and refunds redeliveries), forecast key financial metrics based on quantitative analysis of historical data, and partner with cross-functional teams to investigate variances and identify trends
• Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.
• Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Operations, Product, Fraud) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments
• Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution 
• Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions

We’re excited about you because…

• 4+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulting at a high-growth technology startup or well-established company
• Advanced Excel & financial modeling skills. Able to build robust financial models used by teams throughout the company, and to size the impacts of opportunities and business cases for pursuing new initiatives
• Basic SQL proficiency (or willingness to learn). Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process
• Comfortable with and/or willingness to learn use cases for AI within financial modeling and analysis

About the Team

The Finance & Strategy team accelerates the growth of our business by identifying and implementing new opportunities and solutions. We partner with teams across the company to improve the profitability, scalability and defensibility of our business model. We're looking for people who can use strategy to identify areas of opportunity, and collaborate to help carry projects from conception through execution.

About the Role

We are looking for a Senior Associate who will work with partners across DoorDash to ensure we are making efficient, data-driven decisions. You will partner with teams across the business to support financial decisions that involve one of our various products by evaluating effectiveness and developing creative ways to grow the product.

You’re excited about this opportunity because you will…

• Conduct weekly reporting of financial performance of DoorDash’s Merchant business, forecast key financial metrics based on quantitative analysis of historical data.
• Support quarterly financial planning, collaborate with cross functional business partners to identify growth areas and business priorities.
• Deep-dive into complex operational questions and collaborate cross-functionally outside Finance (Operations, Product, Sales) as well as within Finance (Accounting, Analytics, BI) to uncover the most optimal data-driven business decisions and investments
• Identify key opportunities & risks to the business, quantify and evaluate the impacts, propose a solution and investment case, and ensure efficient execution  
• Leverage and apply knowledge of SQL, finance, analytics, and technology to manage financial reporting, forecasting, and quantitative analysis to assist DoorDash in making better business decisions.

We’re excited about you because…

• 4+ years of experience overall, preferably from Strategic Finance, Corporate Finance, Investment Banking, or Consulting at a high-growth technology startup or well-established company
• Advanced Excel & financial modeling skills. Able to build robust financial models used by teams throughout the company, and to size the impacts of opportunities and business cases for pursuing new initiatives
• Basic SQL proficiency (or willingness to learn). Able to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Growth Design Lead to help build and champion a new growth function within Superette, the Creative Studio at DoorDash. You will oversee the development of world-class design that drives conversion for the business across various channels and elevates our established Design Language System. You’ll report into the Head of Design of the Superette team within our Marketing organization.

Responsibilities:

• Drive performance creative for Canada, partnering closely with Growth and Marketing to accelerate testing velocity and turn insight into high-performing assets that support acquisition efficiency and sustained growth.
• Design and iterate performance creative across channels (email, display, social media, paid search, in-app, etc.), contributing to Canada's refresh cadence.
• Produce bilingual creative (English and French), ensuring linguistic and cultural accuracy for both Canadian audiences.
• Design for A/B testing environments to optimize creative assets for maximum engagement and conversion rates.
• Contribute to repeatable systems and modular asset frameworks that increase output without adding production drag — enabling faster cycles and smarter experimentation across the Canada market.
• Translate data insights and user feedback into actionable design strategies to enhance user engagement.
• Work closely with product, marketing, and brand teams to ensure design cohesiveness across campaigns and channels.
• Stay updated on industry trends, competitors, and best practices in growth marketing and design.

Qualifications:

• 5+ years of experience in visual design, digital marketing design, or similar roles, with a focus on growth marketing and user acquisition.
• Bilingual in English and French — professional proficiency; ability to produce and adapt marketing creative for both languages.
• Proficiency with tools like Figma, Adobe Creative Suite.
• Strong expertise in creating illustrations that bring marketing concepts to life with creative narratives.
• Strong understanding of design principles, typography, color theory, and branding with a portfolio showcasing performance-based design work.
• Experience working with performance marketing teams, including designing for A/B tests and data-driven creative development.
• Solid understanding of information hierarchy and customer journey mapping in the context of marketing campaigns.
• Ability to balance creative vision with performance data to produce high-converting designs.
• Strong communication and collaboration skills with the ability to present ideas clearly to stakeholders.
• Experience with motion design, 3D and/or video editing is a plus.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash is looking for top talent to play a pivotal role in growing our Canadian Enterprise Restaurants business!  This is an exciting opportunity for people who are excited about joining a fast-paced, start-up company, and play a pivotal role in growing DoorDash’s Canadian business.  Join our never-ending pursuit to further power economies in Canada and across the globe today!

About the Role

We are looking for a top-performing Enterprise Account Executive to help us land new partnerships and expand existing ones from among the top restaurant brands in Canada.  The ideal candidate will have a proven track record of success in sales, experience with (or a curiosity for) the Restaurant industry, and a natural motor for developing business.  You will develop winning proposals that maximize performance for both DoorDash and our restaurant partners, by collaborating with our cross functional partners and working directly with our Engagement Managers to identify opportunities to deepen and/or optimize existing partnerships.

You're excited about this opportunity because you will…

• Collaborate to Win. To successfully close on new business opportunities, you will work with our cross functional partners, including Finance, Selection, Merchant S&O, Marketing, and Ads & Promos to develop winning proposals that maximize performance for both DoorDash and our restaurant partners.
• Be an Owner. You will own the entire sales cycle from end to end for assigned opportunities, from insight through close, and lead internal and external communications as you go such that both the merchant and DoorDash are set up for success as the partnership moves into execution.
• Lead with Data. Both internally and externally, our partners are committed to data-based decision making, and to influence those decisions, you will develop and communicate strong business cases to effectively demonstrate growth potential.
• Seek Out New Opportunities. You will work directly with our Engagement Managers to deepen and/or optimize existing partnerships by converting insight to opportunity, and prospect off platform brands to help build pipeline for net new partners.

We're excited about you because you are… 

• Sales minded. You have experience independently owning sales conversations, building pipeline, and upselling.  You are a negotiator, having the ability to influence the decision making process and communicate opportunities for incremental value.
• Relationship-focused. You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You can see the world from both the DoorDash and Merchant POV, and understand how to find the common ground. 
• Agile. You can multi-task and manage through occasionally competing or shifting priorities, inherent to a fast-paced, start up culture.  Organization is key, and you like rolling up your sleeves and getting to the lowest level of detail as much as you love the big picture.
• Build with AI: You experiment with AI tools and ship practical workflows (automation, data enrichment, internal tools) - not just prompt writing - and can translate messy business problems into reliable, repeatable systems
• Technical.  You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
• Biased for Action. You have high standards and move both quickly and accurately; you hold a high bar from your contributions and those of the people you work with

Qualifications

• 4+ years of experience in management consulting, investment banking, client success, account management, or sales
• Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
• Expert communication and interpersonal skills

Nice to Haves

• Bilingual (proficiency in English and French) 
• High growth or early-stage startup experience
• Experience with marketplaces, operations, logistics or unit economics
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash is looking for a Strategy & Operations Senior Manager to help grow DoorDash’s International subscription business. We are seeking someone to join our team who can generate insights, conceptualize & test new products, and implement experiences that will reach millions of people around the world. DashPass is one of DoorDash’s fastest growing & highest priority businesses, meaning you’ll have the opportunity to make a big impact on the company at large.

About the Role

This role will own DashPass Canada business end-to-end, with the goal of building a best-in-class membership for the most engaged users on DoorDash. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail, author long-term strategy roadmaps and translate them into actionable plans to hit business OKRs, and make sure we never stop learning & executing. 

Our best Strategy & Operations Senior Managers have strong product vision, are equal parts analytical and creative, have exceptional interpersonal and relationship-building skills, and are willing to roll up their sleeves and do whatever it takes to make their business successful. They are also proven cross functional leaders who excel at influencing up and motivating a team towards a goal. 

You’re excited about this opportunity because you will…

• Strategize - Innovate and work on product strategy within the DashPass business
• Experiment – Use data-driven decision-making and sound business judgment to run tests on everything from new features to lifecycle programs to pricing 
• Analyze – Build models to evaluate the costs and benefits of various programs and experiments
• Influence – Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. 
• Build – Implement your ideas into scalable products and provide a world-class operation

We’re excited about you because…

• You have 8+ years of experience in strategy, product, analytics, growth operations or related; subscription business or retention marketing experience is a plus
• You can solve analytical problems quickly, and are experienced in SQL and/or Excel
• You have a track record of leading cross-functional initiatives, hitting goals, and succeeding in a team environment
• You have experience defining scope and vision from ambiguous problems 
• You enjoy solving different types of problems, and like thinking outside of the box. You like to learn new skills, and can apply them to your work quickly and independently. 
• You are an owner, meaning you take responsibility for outcomes, have experience being in the driver’s seat, and want to shape the vision and direction of the company
• You have a bias towards action, are scrappy, and can pivot when you learn new information
• You can influence and motivate people at all levels across a variety of job functions

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Social Manager to help build and champion DoorDash Canada’s social channels. You will lead an always-on social strategy that taps local culture, sports moments, and tier-one occasions to make DoorDash distinct, credible, and expressive in-market. Additionally, you will build and operationalize a clear social measurement framework, defining performance standards, proving impact on brand health, and unlocking smarter optimization for the creative work. You’ll report into the Social Director within our Marketing organization.

You're excited about this opportunity because...

• Ability to positively impact account growth & engagement with organic moments & proactive campaigns for DoorDash CA social 
• Develop scroll-stopping moments that are focused on building brand equity for DoorDash CA social 
• Unlock new fandoms and verticals for DoorDash CA to engage with
• Strategize a forward thinking plan for DoorDash CA social 
• Develop cross functional relationships & projects to push the brand further with new experimentation 
• Reporting on impact and strategizing new frontiers 

We're excited about you because...

• 4+ years of relevant content experience brand side or within creative agencies.
• The ability to make culture-moving content for the feed
• A test-and-learn mindset to constantly optimize creative with data drivin decisions
• A strong sense of organic social’s place with day-to-day content and in campaigns 
• A track record of partnering with creative teams to help create owned social-first moments 
• A desire to collaborate with creative teams and brand strategy 
• A deep passion for culture, the internet and creation

About the Team

DoorDash's mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses.

To further this mission, DoorDash is growing our award-winning Creative Studio, Superette. We’re populated by diverse, eclectic talent that inspires and creates. We take risks, challenge each other, and inspire new ways of thinking. We're here to create pivotal work that we, our partners, and the entire DoorDash community can be immensely proud of. We’re here to do the best work of our lives. 

About the Role

We’re looking for a Senior Copywriter to help shape how DoorDash shows up across the Canadian market, across both brand and performance. In this role, you’ll drive high-performing messaging that supports acquisition, engagement, and retention, while also contributing to broader brand storytelling and campaign work. You’ll partner closely with Growth, Marketing, Design, and Brand to develop and optimize copy across channels — from paid media and CRM to in-app and campaign moments.

You’ll write, adapt, and originate work in both English and French, ensuring ideas land natively across audiences. This includes performance copy, brand campaigns, and transcreation — with a focus on clarity, cultural nuance, and impact.

This is a hands-on role with direct influence on both creative quality and business outcomes. You’ll help scale what works, contribute to messaging systems, and shape how DoorDash communicates in Canada.

Responsibilities:

• Drive high-performing copy across both brand and growth touchpoints for Canada, improving acquisition efficiency and overall impact
• Sustain DoorDash’s voice in the Canadian market — ensuring consistency, clarity, and cultural relevance across English and French
• Partner closely with Growth, Marketing, Design, and Brand to increase testing velocity and creative output across a bilingual market
• Build, test, and iterate copy across channels — including paid social, email, push, display, in-app, and brand campaigns
• Translate insights, data, and briefs into clear, effective messaging that balances performance and brand
• Identify, scale, and evolve top-performing creative to improve CPA and overall campaign performance
• Contribute to campaign concepting and brand storytelling when needed, beyond performance-focused work
• Develop bilingual campaigns in English and French, ensuring work resonates natively in each language
• Create net-new copy in both languages — not direct translations — adapting ideas to fit cultural context
• Support transcreation and localization efforts across campaigns and product surfaces
• Collaborate cross-functionally to ensure cohesive, effective work across all touchpoints

Qualifications:

• 5+ years of experience in bi-lingual copywriting, with a focus on brand and/or performance marketing
• Proven track record of writing copy that drives measurable results (e.g., CPA, CTR, conversion improvements)
• Experience building and optimizing creative through A/B testing and rapid iteration
• Strong understanding of how messaging impacts acquisition, engagement, and lifecycle performance
• Ability to contribute to both performance-driven work and brand storytelling
• Experience adapting messaging across formats — from rapid testing to larger campaign narratives
• Strong understanding of messaging hierarchy and customer journey across channels
• Ability to balance creative thinking with performance data to produce effective, on-brand copy
• Strong communication and collaboration skills, with the ability to present ideas clearly to stakeholders
• Ability to move quickly in a fast-paced, test-and-learn environment

Bilingual Requirement:

• Fluent in English and French (written and verbal)
• Ability to write idiomatically in Canadian French — not just translate
• Strong understanding of regional nuances across Canada (e.g., Quebec vs. Rest of Canada)
• Ability to adapt tone, phrasing, and cultural references to ensure copy feels native in each market

The Pets Table is on a mission to reimagine pet food, one bowl at a time. We believe there’s a better way to feed our good boys and girls. A way that gives every pet - the long-haired, the short-legged, and the spotted alike - a seat at the table, with healthy recipes developed with vets and made from wholesome ingredients that humans trust.

We’re a new brand within the HelloFresh Group which launched in 2023 in the US. We’re incubated within the HelloFresh Group meaning we have the space to operate as a start up whilst also having the many benefits of being part of a larger organization. We’re looking to scale rapidly, to disrupt the pet food industry and to help pawrents improve their furry family members’ wellbeing.

We’re building a strong team and culture for The Pets Table. Every new hire has the ability and is encouraged to contribute to the success of this venture as well as the culture of the team. We know that hiring the right people makes a huge difference.

So, if you’re keen to join a high growth, entrepreneurial company where you can have an impact, then look no further!

Job Description:

The Senior Manager, Operations will be responsible for managing key weekly operations as well as special projects related to product and operations workstreams. You will have the opportunity to deep dive into different functional areas, designing and executing projects.  Areas of focus may include Fulfillment Management, Forecasting, Logistics, Operations Tech Enablement and KPI Tracking. The Senior Manager, Operations is highly agile, has a passion for diagnosing and bringing structure to complex business challenges (and is not afraid of getting their hands dirty!), and adept at change and stakeholder management.

You will ...

• Manage key weekly operations tasks to ensure boxes get out on time and correct every week
• Manage relationships and performance of all current and future 3PLs 
• Own carrier network strategy to optimize on time performance and cost, including onboarding new carriers
• Manage SCM tech roadmap and ensure order management process runs smoothly daily, including proactively conducting various analyses on weekly tech and order issues 
• Optimize and monitor fulfillment and shipping costs to meet margin goals
• Partner directly with COO to spearhead new product and operations related initiatives from inception
• Develop, lead and execute complex cross-functional project plans with clearly defined milestones, timelines, communication plans and task owners. This includes active stakeholder management and maintaining open lines of communication with project sponsors
• Lead continuous improvement projects. This may involve designing and prototyping systems and tools
• Be empowered and encouraged to propose new ideas to improve our product and operations

You are...

• Bold: you’re adventurous, outgoing and optimistic; you’re confident making decisions and taking calculated risk
• Entrepreneurial Spirit: you have the vision, passion, and imagination; you are not afraid to ask, ‘what if’ and constantly challenge the status quo
• Versatile: you roll with the punches and don’t get overwhelmed easily; you enjoy grinding away at issues and have a knack for delivering results in hyper-growth, constantly changing environments
• Analytical: data is your friend; you're able to translate numbers into action and pave the way for efficiency
• Team-oriented: you have a track record of working in cross-functional teams and cultivating collaborative partnerships at all levels and departments of an organization
• Strategic: you recognize and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present approaches to solving complex problems while thinking in terms of contingency plans
• Customer-focused: slightly obsessive-compulsive when it comes to customer experience and strive to deliver a product that is second to none
• Agile —Thrive on shifting priorities and new challenges, willing to move forward without a roadmap, building and driving the needed structure
• A critical thinker — Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Enterprising — Seek to take up and start new projects. Able to achieve work with the risk of failure
• Creative — Challenge conventional methods and open to new ideas
• Driven by results — Independently push multiple projects to completion with a sense of urgency. Focus on activities that have tangible business outcomes and require little oversight to move projects forward
• A clear communicator — With solid written and oral communications skills. Able to clearly coordinate and provide information to co-workers
• Ability to influence key stakeholders, work cross-functionally and autonomously
• Goal-oriented with the ability to break complex, unstructured problems down into components of impact and derive quantifiable action items
• Capable of jumping into new challenges, quickly assessing what needs to be done, building a plan and executing flawlessly.
• Self-motivated, driven and able to work effectively both independently and in a team environment

At a minimum, you have...

• Bachelor’s Degree in related Business or operations fields or equivalent education/experience
• At least 5 years of related work experience, ideally with operations and/or data analytics experience
• Experience working in operational areas (ideally manufacturing, retail or similar). Management or operations consulting experience ideal
• Experience working on or managing complex projects in a hands-on analytical environment
• Proven experience establishing, implementing, and executing operational process
• Strong data and analytical skills with the ability to analyze large data sets skillfully by building complex models and identify/resolve problems quickly using sound and professional judgment
• Excellent presentation, communication (oral & written), and relationship building skills, across all levels of management and with technical and non-technical people
• Ability to manage resources, budgets, vendors, and be able to lead and guide projects through completion

You’ll get…

• Competitive Salary & 401k company match that vests immediately upon participation
• Generous parental leave of 16 weeks & PTO policy
• $0 monthly premium and other flexible health plans effective first day of employment
• 75% discount on your subscription to HelloFresh (as well as other product initiatives)   
• Snacks, cold brew on tap & monthly catered lunches
• Company sponsored outings & Employee Resource Groups
• Collaborative, dynamic work environment within a fast-paced, mission-driven company  

S'more about the team

This is a 16-month contract role covering maternity leave. Reporting to the North American General Counsel, this role will provide support to the entire Canadian business with some cross-border North American work. This role provides the opportunity to be a generalist with a proactive, entrepreneurial and business-focused approach. You will solve complex legal issues facing the business, both locally and internationally, and mitigate legal risk. This role is designed for a lawyer who thrives in a fast-paced, high-volume environment.

The ideal candidate will be a transactional specialist with a background in both law firms and in-house environments. You will be responsible for a heavy contract workload, cross-functional North American collaboration, and proactive risk management. We need a strategic thinker who isn't afraid to roll up their sleeves to manage the day-to-day drafting and negotiations that keep the business moving. 

This is a high-volume, contract-heavy position requiring a lawyer with deep transactional experience who thrives in a quick-turnaround environment. You must be prepared to "roll up your sleeves" to manage the daily tasks of drafting and negotiation while maintaining the strategic vision to issue-spot and escalate risks appropriately.

Lettuce share what this role will be responsible for

• High-Volume Contract Lifecycle Management: Lead the drafting, review, and negotiation for all business pillars. 
• Brand & Marketing Support: Act as the legal lead for brand partnership agreements, influencer agreements, marketing sampling programs, and so on.
• Operational Legal Support: Provide legal contractual guidance to the overall operations team (including indirect and direct procurement and fleet and logistics teams on MSAs, SLAs, agency contracts, SaaS contracting, manage the legalities of warranties, returns, terminations, and renewals, oversee some employment matters, and update and maintain templates.
• Strategic Advisory & Research: Conduct legal research as needed on the Competition Act, copyright infringement, Consumer Protection Act, privacy legislation, sustainability requirements, and emerging new laws and regulations. 
• Issue Spotting & Escalation: Proactively identify potential liabilities. Manage the balance between independent problem-solving and appropriate escalation to the US General Counsel, global or local teams.
• Advocacy & Dispute Resolution: Draft formal legal correspondence, including letters for non-payment, demand/compensation letters, liability position statements, and cease and desist letters.
• Regulatory & Government Relations: Liaise with government bodies regarding corporate matters and business licensing, communicate directly with regulators to ensure compliance.
• Cross-Border Collaboration: Work cross-functionally with the U.S. legal team to align on North American agreements and ensure consistency across the region.
• External Counsel Management: Engage and oversee external legal counsel for specialized litigation or complex corporate matters, ensuring high-quality, cost-effective delivery.
• Compliance Leadership: Represent the business as the Data Privacy Officer (DPO) and the Local Compliance Officer for Canada.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Professional Experience: You are an experienced lawyer (minimum 5+ years Ontario bar) with mandatory in house legal counsel experience, preferably at a Consumer Packaged Goods company, and also relevant law firm experience .
• Contract Specialist: You have a proven track record drafting and negotiating a wide variety of subject matters (including: marketing, procurement, operations) roles. You are comfortable managing a high volume of contracts with accuracy and speed.
• Proven "Roll up the Sleeves" Mentality: You thrive in a fast-paced environment and are willing to handle anything that comes your way - the administrative work and heavy drafting
• Experienced Issue-Spotter: You have a keen eye for detail and the professional judgment and experience to know when to solve an issue and when to escalate to senior leadership.
• Broad Legal Knowledge: Vast experience across contract negotiation, commercial law, marketing, procurement, data privacy.
• Collaboration: Ability to work cross-functionally across different time zones and business units
• Credentials: You hold a JD/LLB from an Ontario law school, are a minimum 5+ years post call to the Ontario Bar, and are a member in good standing with the Law Society of Ontario.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

Toronto, ON Pay Range

$145,000 - $155,000 CAD

Member Liaison (Cities Without Houses) - Vancouver

Pay: $2,000 per month

Job Purpose:

The Membership Liaison will work under the guidance of the Membership Manager to manage and grow the Cities Without Houses (CWH) Membership across Vancouver. The role is key in creating and nurturing membership communities, driving member acquisition and retention, and fostering brand awareness. You will engage with the local creative scene, propose and execute events, develop strategic partnerships, and support Soho House activations. This role will also involve working closely with the Membership Committee to build a diverse, inclusive, and representative community.

Key Responsibilities

Membership & Community Building

• Act as a Brand Ambassador for Soho House, promoting its values, culture, and community within your city.
• Actively recruit 3 new CWH members each month, contributing to meeting quarterly membership growth targets. 
• Network at local events, parties, launches, and social settings to connect with prospective members and build awareness of Soho House. 
• Develop and maintain a consistent presence within the local creative scene, building relationships and gathering insights into trends and needs. 
• Assist in organizing and facilitating meetings with potential members when the Membership Manager is unavailable. 
• Support retention efforts by staying connected with existing members and developing engagement strategies to ensure long-term satisfaction. 
• Contribute to a growing CWH database of potential members and follow up with applicants. 
• Gather local intel on the creative industries in your region, including key trends, challenges, and the emerging cultural scene.

Events & Activations

• Curate and propose events that align with Soho House’s ethos and culture, enhancing member engagement and attracting new members.
• Work with the events team to help manage logistics, vendor relations, and on-the-ground execution for events and activations.
• Support large-scale events, including guest list management, VIP outreach, and event execution.
• Host events or collaborate with the membership and events teams to create memorable experiences for Soho House members.
• Assist in identifying new venues, suppliers, and partnerships to elevate Soho House’s presence and event offerings.

Partnerships & Local Outreach

• Identify potential partnerships and collaborations that align with Soho House’s values and increase local visibility.
• Develop local membership perks, third-party collaborations, and activation strategies that resonate with the local creative community.
• Leverage your network to build relationships with local opinion leaders, creatives, and key connectors to help spread goodwill and build Soho House’s brand.
• Keep members updated and engaged with relevant content, communication, and information regarding events and initiatives.

Other

• Ensure consistent, engaging communication with members, providing regular updates about Soho House’s events, opportunities, and initiatives.
• Contribute insights and feedback during team sessions to improve member experiences and event offerings.
• Support membership initiatives by maintaining accurate records, reporting on progress, and offering ideas to enhance community engagement.

Measures of Success

• Membership Growth & Retention: Meet or exceed recruitment targets, maintain high retention rates, and ensure active member engagement.
• Local Engagement & Brand Awareness: Establish a strong presence in the local creative scene, with positive feedback from members and increased brand visibility.
• Events & Activations: Successful and well-attended events, with positive member feedback and new event proposals.
• Strategic Partnerships & Local Perks: Develop impactful partnerships and local member benefits, supporting membership growth and engagement.

Experience Required

• Network: Strong connections in the creative industries in your city/region including key figures in fashion, art, music, tech, media and film etc.
• Communication Skills: Excellent written communication skills. Strong verbal communication skills with the ability to handle sensitive conversations with tact and empathy.
• Personality: Charismatic, confident, and creative with a natural ability to network and build relationships. Passionate about Soho House’s core verticals of fashion, art, music, and film. 
• Motivation: Self-starter with a strong drive to work independently and execute initiatives without needing constant oversight.
• Organization: Highly organized with the ability to prioritize and manage multiple tasks, and maintain attention to detail.
• Experiential Marketing: Previous experience programming or producing events and activations is a plus.
• Diversity & Inclusion: A well-traveled individual with an appreciation for diverse cultures, perspectives, and social scenes. Passionate about Soho House’s diversity and inclusion policies and initiatives.
• Systems & Software: Proficiency with Microsoft Office Suite.
• Experience: Background in PR, marketing, or a relationship-building role, particularly within the creative industries, is ideal.
• Travel: Ability to travel and work flexible hours, including evenings and weekends, to support events and activities

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

• Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
• Paid Time Off: Full- Time Employees have sick day's + vacation days
• Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
• Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
• Learning & Development: An extensive range of internally and externally run courses are available for all employees.
• Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
• Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

About us 

At NATIONAL, we partner with organizations to build reputation, manage risk and deliver meaningful impact through strategic communications. Our healthcare work brings together media relations, stakeholder engagement and awareness programs to help some of the world’s leading pharmaceutical companies and healthcare organizations influence patient outcomes. Based in our Toronto office, we’re looking for an associate who is curious, detail-oriented and motivated to grow within a collaborative, high-performing team. 

The role  

You’ll support communications mandates from planning through execution—helping bring campaigns to life while building a strong foundation in client service. Working closely with a collaborative team, you’ll contribute to day-to-day client activities, assist in developing communications materials and support the delivery of integrated programs across media relations, stakeholder engagement and digital channels.  

This role is ideal for someone early in their career who is eager to learn, contribute to meaningful work and develop expertise in a fast-paced, regulated industry. You’ll gain hands-on experience, exposure to a range of clients and the opportunity to grow within a dynamic and supportive team. 

Key Responsibilities  

• Support the day-to-day delivery of integrated healthcare communications programs across media relations, stakeholder engagement, digital, social and corporate communications channels  

• Develop and contribute to high-quality communications materials, including media pitches, press materials, briefing notes, key messages, social media copy, newsletters, web content, client updates and executive-ready summaries  

• Conduct research, environmental scans and monitoring across healthcare, pharmaceutical, policy, media, patient advocacy, competitor and social/digital landscapes to identify insights, trends, risks and opportunities  

• Support media relations activities, including targeted media list development, journalist research, pitch coordination, coverage tracking and preparation of media briefing materials  

• Use AI-enabled and digital tools responsibly to support research, content development, brainstorming, summarization, workflow efficiencies, issues tracking, reporting and audience insights, while applying fact-checking, privacy awareness and compliance judgment  

• Prepare client-facing reports, project updates and campaign summaries that translate data, media coverage and engagement metrics into clear, actionable insights  

• Coordinate logistics and project management for meetings, events, advisory boards, stakeholder engagements and awareness campaigns, including agendas, briefing materials, vendor coordination, timelines, approvals, budgets and status documents  

• Support regulated healthcare communications review processes and contribute to campaign planning, social strategy, new business proposals and team brainstorming, while staying current on healthcare, AI, media and Canadian regulatory trends, including PAAB and Ad Standards Canada 

Qualifications  

• 1-3 years of experience in public relations, communications or a related field (agency experience is an asset) 

• Post-secondary education in communications, public relations, marketing or related discipline 

• Strong writing and editing skills with attention to detail 

• Familiarity with social media platforms and digital communications tools 

• Interest in Healthcare, pharmaceutical or other regulated sectors, with an understanding of Canadian healthcare regulations and review processes (e.g., PAAB, Ad Standards Canada) 

• Experience working in regulated environments (e.g., pharmaceutical marketing, ASC/PAAB guidelines) and comfort using AI-enabled tools (e.g., ChatGPT) are assets  

Abilities 

• Highly organized with exceptional attention to detail 

• Ability to manage competing priorities and deliver high-quality work in a fast-paced environment 

• Collaborative team player with a proactive and solutions-oriented mindset 

• Strong interpersonal and communication skills, with the ability to build effective working relationships 

• Curious, adaptable and motivated to continuously learn and grow 

What we offer 

• Hybrid work environment and a supportive, collegial office culture 

• Competitive compensation and comprehensive benefits 

• Opportunities to work on high-profile mandates with leading organizations across sectors 

• Professional development, coaching and growth opportunities within a national team 

• Occasional travel as required by client and team needs 

 Expected Compensation 

The expected salary for this role is $50,000-$62,500 CAD. Actual compensation will be determined based on experience, skills, and internal equity.  

How to apply 

Submit your resume and a cover letter outlining your interest and fit for the role. If you’re up for a new challenge to join Canada’s PR Firm, we’d love to hear from you. 

NATIONAL is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Should you require any accommodation during the selection process, please inform us.  
 
A vacancy currently exists for this position. Please note that only candidates selected for further consideration will be contacted. We use artificial intelligence tools to assist in screening, assessing, and selecting applicants for this role. Thank you for considering a career with us. 

NATIONAL Public Relations provides creative communications solutions that move people in thought and actions. We bring together a team of 300 seasoned professionals, who are committed to helping organizations of all sizes and in all sectors understand their challenges and opportunities and solve the issues they are facing. For 47 years, NATIONAL has been at the center of issues and industries that matter, leading change for today and tomorrow.

NATIONAL is Canada’s leading public relations firm, with offices in Vancouver, Calgary, Toronto, Ottawa, Montreal, Quebec City, Saint John, Halifax and St. John’s. Its network includes Time & Space, a leader in media strategy, data analysis, planning and execution.

NATIONAL Public Relations is an AVENIR GLOBAL company, the largest Canadian-owned global communications firm, ranked among the 25 largest in the world with offices in 23 locations across Canada, the U.S., Europe and the Middle East. For more information about NATIONAL, please visit our website or follow us on LinkedIn and X.

Click here to read our Privacy Policy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Data and analytics are at the heart of Lyft's products and decision-making. As a member of the Lyft Urban Solutions team, you will play a key role in shaping the future of bikeshare by leveraging data to improve the performance of our bikeshare and scooter markets across America. A successful candidate thrives in a dynamic and collaborative environment, has a natural curiosity, and isn’t afraid to dive deep.

In this role, you will collaborate closely with Operations, Policy, Engineering, Product and Finance teams to drive data-informed strategies that align our operations and products with city transportation goals and user needs. You will work in a fast-paced environment where analytical insights directly impact decisions ranging from fleet management and operations performance to pricing and product features to long-term investments in bikesharing infrastructure.

We’re looking for a passionate and driven Data Analyst to tackle some of the most complex and impactful challenges in micromobility. If you’re excited about shaping the future of urban mobility through data, we’d love to hear from you.

Responsibilities:

• Partner with Product, Engineering, Policy, Operations, Finance and other cross-functional stakeholders on initiatives to conduct deep-dive analyses to root cause issues and propose solutions
• Develop frameworks, business logic and scalable processes to streamline reporting and drive decision-making
• Forecast operational requirements needed to maintain high service levels and meet contractual and financial targets
• Work closely with cross-functional partners to deliver data quickly, reliably and accurately to our city partners
• Monitor and diagnose KPI performance and present findings to senior leadership

Experience:

• 3-5+ years experience in data analytics in a high-growth environment, preferably a consulting, operations or transportation / logistics space
• Bachelor's Degree or equivalent relevant professional experience
• Highly skilled in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions
• Ability to develop scalable approaches and produce data visualizations to drive business insights and provide tangible solutions; experience building dashboards for performance analysis is a plus
• Extreme comfort working with ambiguity. Ability to translate unclear issues or unstructured problems into clearly defined requirements with minimal oversight
• Strong interpersonal skills, with the ability to build relationships, trust and influence with cross-functional partners
• Great communication (listening, written, and oral) skills with the ability to present findings & recommendations targeted to the audience in question
• Strong attention to detail, structured thinking and experiences developing processes to reduce human error
• Adept at contextualizing real world operations into analytical problem solving
• A strong sense of product ownership - you’re constantly looking for ways to improve the customer’s experience and aren’t afraid to get your hands dirty to do so
• Passionate about sustainable mobility and active transportation
• Bonus: Proficiency in Python and associated data science libraries

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $96,000 - CAD $120,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

TripArc connects travel advisors to a broad network of supplier content, including tours, activities, and experiences sourced through Destination Management Companies (DMCs). DMCs are specialist operators that curate and deliver local experiences in a given destination — think guided tours, transfers, excursions, and curated itineraries. TripArc aggregates content from multiple DMC suppliers through a centralized integration layer, normalizing supplier data into a consistent format that advisors can search, quote, and book through the platform. The Technical Product Owner in this role will own the product backlog for this aggregation work, managing how new DMC supplier APIs are evaluated, onboarded, and mapped into TripArc's internal data model.

The Technical Product Owner is solely responsible for maintaining the Product Backlog at a pod level, using input from the Senior Product Manager, the development team, the Solutions & Support team, procurement, and supplier partners to prioritize and communicate backlog items ahead of all Scrum ceremonies. They ensure the Product Backlog is visible, transparent, and understood at all times. Even where responsibilities such as technical ticket writing are delegated to a developer lead or architect, the Product Owner remains accountable for the outcome.

Working within the Trifecta (Product, UX, Development) model, the Technical Product Owner anticipates the needs of stakeholders across the organization, including those not directly involved in day-to-day delivery, and ensures that all requests for backlog changes are evaluated and approved through them.

Key Responsibilities

• Conduct needs assessments with internal stakeholders — including the Senior Product Manager, Solutions & Support, and Procurement to identify business requirements and translate them into features or user stories
• Evaluate new supplier and aggregator API documentation independently; identify field mapping gaps against TripArc's internal data model and produce structured integration specifications for the development team
• Collaborate with the architect and technical lead on API contract decisions, authentication patterns, rate limiting, and resilience considerations
• Determine scope and prepare requirements documents for integration projects to ensure business and technical requirements are understood and accepted by stakeholders
• Create and manage the Product Backlog, including prioritization, grooming, and communication to the pod ahead of all Scrum ceremonies
• Use tools such as Postman to test and validate API endpoints and responses prior to handing off to the development team
• Review and contribute to OpenAPI/Swagger specifications in support of integration design decisions
• Write acceptance criteria and user stories with sufficient technical detail to eliminate ambiguity for the development team
• Prepare detailed flow charts and diagrams outlining system capabilities and integration processes
• Liaise with external supplier and aggregator partners on API availability, onboarding requirements, and technical queries
• Coordinate with the Solutions & Support team and other internal stakeholders to ensure integration changes are understood and supportable
• Investigate and analyze problems, business processes, and requirements in order to recommend appropriate solutions
• Document system problems, integration decisions, and resolutions for future reference
• Support the Senior Product Manager in the product roadmap process and long-term integration planning
• Prepare and facilitate planning and refinement ceremonies within the Scrum team

Key Skills / Experience

• Bachelor's degree in Business, Information Science, Computer Science, or a related field; a
  combination of education and suitable work experience will be considered
• 3–5 years of experience in a Product Owner, Technical Business Analyst, or integration focused product role
• Demonstrated experience reading and interpreting REST API documentation and mapping responses against an internal data model
• Hands-on experience using Postman or equivalent tooling for API testing and validation
• Working knowledge of OpenAPI/Swagger specifications, including the ability to review and contribute to API contract documents
• Experience producing structured integration specifications or technical requirements documents that engineering teams can act on directly
• Familiarity with aggregator or multi-supplier integration patterns, including supplier normalization, availability caching, and booking and cancellation flows
• Strong backlog management and prioritization skills with experience facilitating Scrum ceremonies
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
• Skilled in structured business analysis on medium to large integration projects
• Excellent organization, planning, and written and verbal communication skills 
• Experience in the travel industry is an asset; equivalent experience in e-commerce, logistics, fintech, or marketplace platform integration will be considered

Cultural Fit

• Thrives working in a technology and KPI-driven organization
• Able to thrive in an entrepreneurial environment
• Highly functional in a fast-paced, constantly changing workplace — building plans through iterations based on what is and is not working
• Ability to build trust and work through conflict both upwards and downward

We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners — people who are smart, low ego, and accountable for their results. We all play a part in the success of the company and are proud of what we do!

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation base for this position is starting at $100,000 CAD.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

TripArc connects travel advisors to a broad network of supplier content, including tours, activities, and experiences sourced through Destination Management Companies (DMCs). DMCs are specialist operators that curate and deliver local experiences in a given destination — think guided tours, transfers, excursions, and curated itineraries. TripArc aggregates content from multiple DMC suppliers through a centralized integration layer, normalizing supplier data into a consistent format that advisors can search, quote, and book through the platform. The Technical Product Owner in this role will own the product backlog for this aggregation work, managing how new DMC supplier APIs are evaluated, onboarded, and mapped into TripArc's internal data model.

The Technical Product Owner is solely responsible for maintaining the Product Backlog at a pod level, using input from the Senior Product Manager, the development team, the Solutions & Support team, procurement, and supplier partners to prioritize and communicate backlog items ahead of all Scrum ceremonies. They ensure the Product Backlog is visible, transparent, and understood at all times. Even where responsibilities such as technical ticket writing are delegated to a developer lead or architect, the Product Owner remains accountable for the outcome.

Working within the Trifecta (Product, UX, Development) model, the Technical Product Owner anticipates the needs of stakeholders across the organization, including those not directly involved in day-to-day delivery, and ensures that all requests for backlog changes are evaluated and approved through them.

Key Responsibilities

• Conduct needs assessments with internal stakeholders — including the Senior Product Manager, Solutions & Support, and Procurement to identify business requirements and translate them into features or user stories
• Evaluate new supplier and aggregator API documentation independently; identify field mapping gaps against TripArc's internal data model and produce structured integration specifications for the development team
• Collaborate with the architect and technical lead on API contract decisions, authentication patterns, rate limiting, and resilience considerations
• Determine scope and prepare requirements documents for integration projects to ensure business and technical requirements are understood and accepted by stakeholders
• Create and manage the Product Backlog, including prioritization, grooming, and communication to the pod ahead of all Scrum ceremonies
• Use tools such as Postman to test and validate API endpoints and responses prior to handing off to the development team
• Review and contribute to OpenAPI/Swagger specifications in support of integration design decisions
• Write acceptance criteria and user stories with sufficient technical detail to eliminate ambiguity for the development team
• Prepare detailed flow charts and diagrams outlining system capabilities and integration processes
• Liaise with external supplier and aggregator partners on API availability, onboarding requirements, and technical queries
• Coordinate with the Solutions & Support team and other internal stakeholders to ensure integration changes are understood and supportable
• Investigate and analyze problems, business processes, and requirements in order to recommend appropriate solutions
• Document system problems, integration decisions, and resolutions for future reference
• Support the Senior Product Manager in the product roadmap process and long-term integration planning
• Prepare and facilitate planning and refinement ceremonies within the Scrum team

Key Skills / Experience

• Bachelor's degree in Business, Information Science, Computer Science, or a related field; a
  combination of education and suitable work experience will be considered
• 3–5 years of experience in a Product Owner, Technical Business Analyst, or integration focused product role
• Demonstrated experience reading and interpreting REST API documentation and mapping responses against an internal data model
• Hands-on experience using Postman or equivalent tooling for API testing and validation
• Working knowledge of OpenAPI/Swagger specifications, including the ability to review and contribute to API contract documents
• Experience producing structured integration specifications or technical requirements documents that engineering teams can act on directly
• Familiarity with aggregator or multi-supplier integration patterns, including supplier normalization, availability caching, and booking and cancellation flows
• Strong backlog management and prioritization skills with experience facilitating Scrum ceremonies
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
• Skilled in structured business analysis on medium to large integration projects
• Excellent organization, planning, and written and verbal communication skills 
• Experience in the travel industry is an asset; equivalent experience in e-commerce, logistics, fintech, or marketplace platform integration will be considered

Cultural Fit

• Thrives working in a technology and KPI-driven organization
• Able to thrive in an entrepreneurial environment
• Highly functional in a fast-paced, constantly changing workplace — building plans through iterations based on what is and is not working
• Ability to build trust and work through conflict both upwards and downward

We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners — people who are smart, low ego, and accountable for their results. We all play a part in the success of the company and are proud of what we do!

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation base for this position is starting at $100,000 CAD.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

Job Summary:

As D2L’s Revenue Enablement Specialist, you will support the Business Development Representative (BDR) team by helping deliver and maintain the training, content, and tools that improve prospecting effectiveness, meeting conversion, and time to productivity. You will partner with Revenue Enablement, BDR leadership, Revenue Operations, Marketing, and Product to understand enablement needs, coordinate execution of key initiatives, and ensure BDR-facing resources are accurate, easy to find, and consistently used. 

In this role, you will help run onboarding and continuous learning for BDRs by managing logistics, maintaining training materials and knowledge bases, and supporting live sessions as needed. You are detail-oriented, organized, and collaborative—able to translate field feedback into practical improvements and track participation and adoption using defined enablement metrics. This role may require occasional travel for team meetings or key enablement events. 

How You Will Make an Impact: 

• Partner with BDR leadership and top performers to coordinate enablement that strengthens core prospecting skills (ICP messaging, outreach sequencing, discovery, objection handling) 
• Support the BDR onboarding program by scheduling sessions, maintaining training paths and resources, and gathering feedback to improve the experience 
• Create and maintain BDR readiness resources (talk tracks, call guides, battlecards, email/call templates, sequence examples) and keep content current, approved, and easy to locate 
• Coordinate cross-functional inputs (Product, Marketing, Services, Rev Ops) into clear, BDR-ready updates that reinforce positioning and key initiatives 
• Support recurring learning moments (BDR team meetings, enablement sessions, certifications) by assisting with agendas, materials, facilitation, and follow-up 
• Help optimize BDR workflows and tool usage (e.g., CRM activity standards, routing, sequencing tools, conversation intelligence) by documenting best practices and reinforcing adoption 
• Track enablement inputs and outcomes (attendance, completion, content usage) and help report on BDR productivity indicators in partnership with Rev Operations 
• Support content governance and quality assurance for BDR-facing materials to ensure clarity, consistency, and alignment to brand and messaging standards 
• Maintain a working understanding of the competitive landscape and industry trends to support timely updates to BDR messaging and objection handling resources 
• Identify common performance gaps (e.g., low connect rates, weak ICP targeting, low meeting conversion) and propose practical enablement actions in partnership with BDR leadership 
• Maintain BDR content repositories and communication channels in partnership with Revenue Enablement 
• Support knowledge checks and certification processes to validate understanding of products, services, and BDR best practices 

What You'll Bring to the Role:

• 2–4 years of experience supporting revenue enablement, rev operations, business development, or a related go-to-market function in a fast-paced environment 
• Understanding of BDR goals and success measures (activity, conversion rates, meetings set, pipeline contribution) and the ability to align enablement support accordingly 
• Demonstrated project coordination skills—organizing stakeholders, managing timelines, and driving day-to-day execution and follow-through 
• Flexible and agile—able to manage multiple requests, prioritize effectively, and deliver high-quality work in a dynamic environment 
• Excellent written and verbal communication skills, including the ability to create clear BDR enablement assets and confidently support live facilitation when needed 
• Ability to collaborate effectively with Business Development, Sales, Marketing, Product, and Operations stakeholders at multiple levels 
• High attention to detail and accuracy, with a focus on content quality, version control, and consistent processes 
• Proficient in Microsoft Office (especially PowerPoint, Excel, and Teams) and comfortable learning and supporting BDR tools (e.g., CRM, sales engagement/sequencing tools, content management, conversation intelligence) 
• Demonstrated ability to work collaboratively while also taking ownership of day-to-day execution and follow-through 
• Experience with virtual learning environments, content portals, knowledge bases, and/or learning management systems is preferred 

Education Recommendations:

• Bachelor’s degree in education, business, curriculum design, related field, or equivalent work experience 

What You Will Do and Learn   

We are looking for a proactive and detail-oriented Salesforce Alliances Associate to support and execute Spaulding Ridge’s co-sell efforts, partner marketing initiatives, events strategy, and alliance engagement efforts. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about driving sales and partner collaboration. You will play a key role in enhancing our presence through building channel relationships, webinars, conferences, and channel events, while also supporting sales cycles. 

Key Responsibilities Include:   

• Collaborate with Alliances and Go-to-Market leadership to execute a cohesive event and partner marketing strategy that drives awareness, engagement, and pipeline through trade shows, webinars, in-person events, and speaking engagements.   

• Plan, coordinate, promote, and execute all aspects of webinars and partner-led events, showcasing Spaulding Ridge’s expertise and joint value propositions with key technology partners.   

• Support direct alliance engagement by coordinating joint marketing activities, managing partner communications, and tracking KPIs.   

• Own and maintain deal registrations across partner portals, ensuring timely and accurate submissions that support sales and alliance goals.   

• Manage and curate client stories and success narratives in collaboration with marketing and client teams to support partner marketing and sales enablement.   

• Oversee the end-to-end event and sponsorship planning process, including researching opportunities, evaluating venues, managing invitations and RSVPs, and overseeing logistics.   

• Handle all aspects of onsite event execution, including ordering supplies, signage, swag, and coordinating shipping and receiving.   

• Partner with the marketing team to develop compelling messaging and co-branded content that aligns with Spaulding Ridge’s brand and partner narratives.   

• Analyze the success and impact of each event and partner campaign through ROI reporting and lead tracking in Salesforce.   

• Assist project leaders with on-site client event coordination and executive briefings.   

• Maintain detailed records of event budgets, partner activities, and feedback to inform future planning.   

• Represent Spaulding Ridge at industry events and partner forums, articulating our value and differentiators.   

Qualifications:   

• Self-starter with a collaborative mindset and a passion for building relationships   

• 2+ years of experience in sales, partner marketing, or alliance management   

• Strong organizational skills and ability to manage multiple projects simultaneously   

• Excellent written and verbal communication skills   

• Willingness to travel 20%+ across the U.S. and Canada   

• Experience in a professional services or B2B tech environment preferred   

• Familiarity with Salesforce or other CRM tools   

• Bachelor’s degree required  

Preferred Skills: 

• Understanding of Salesforce technology offerings 

• Experience driving alliance relationships and sales with the Salesforce ecosystem   

CLM Alliances Associate 

What You Will Do and Learn   

We are looking for a proactive and detail-oriented Alliances Associate to support and execute Spaulding Ridge’s co-sell efforts, partner marketing initiatives, events strategy, and alliance engagement efforts. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about driving brand visibility and partner collaboration. You will play a key role in enhancing our presence through building channel relationships, webinars, conferences, and channel events, while also supporting strategic alliances—with a clear path to owning and managing key technology partnerships.   

Key Responsibilities Include:   

• Collaborate with Alliances and Go-to-Market leadership to execute a cohesive event and partner marketing strategy that drives awareness, engagement, and pipeline through trade shows, webinars, in-person events, and speaking engagements.   

• Plan, coordinate, promote, and execute all aspects of webinars and partner-led events, showcasing Spaulding Ridge’s expertise and joint value propositions with key technology partners.   

• Support direct alliance engagement by coordinating joint marketing activities, managing partner communications, and tracking KPIs.   

• Own and maintain deal registrations across partner portals, ensuring timely and accurate submissions that support sales and alliance goals.   

• Manage and curate client stories and success narratives in collaboration with marketing and client teams to support partner marketing and sales enablement.   

• Oversee the end-to-end event and sponsorship planning process, including researching opportunities, evaluating venues, managing invitations and RSVPs, and overseeing logistics.   

• Handle all aspects of onsite event execution, including ordering supplies, signage, swag, and coordinating shipping and receiving.   

• Partner with the marketing team to develop compelling messaging and co-branded content that aligns with Spaulding Ridge’s brand and partner narratives.   

• Analyze the success and impact of each event and partner campaign through ROI reporting and lead tracking in Salesforce.   

• Assist project leaders with on-site client event coordination and executive briefings.   

• Maintain detailed records of event budgets, partner activities, and feedback to inform future planning.   

• Represent Spaulding Ridge at industry events and partner forums, articulating our value and differentiators.   

Qualifications:   

• Self-starter with a collaborative mindset and a passion for building relationships   

• 2+ years of experience in sales, partner marketing, or alliance management   

• Strong organizational skills and ability to manage multiple projects simultaneously   

• Excellent written and verbal communication skills   

• Willingness to travel 20%+ across the U.S. and Canada   

• Experience in a professional services or B2B tech environment preferred   

• Familiarity with Salesforce or other CRM tools   

• Bachelor’s degree required  

Director of Salesforce Alliances 

We are looking for a Director of Alliances to join our Salesforce team. In this role, the ideal candidate will lead, proactively manage, and grow our Salesforce partner ecosystem resulting in increased direct and indirect revenue, field sales engagement, brand recognition, and consultant skills development.  This is a highly visible position and reporting directly to the RevEx Managing Partner. The Director of Alliances will work closely with practice and technology leadership across Salesforce to drive channel demand generation from our alliance relationships to support our rapidly growing firm.  

Ideal candidates will be able to:  

• Build strong, trusted relationships and ensure a strong brand reputation with Spaulding Ridge’s strategic partner ecosystem that drives direct and indirect revenue.  

• Partner with Spaulding Ridge practice leaders to develop and drive channel GTM strategy, through field engagement, digital marketing and communications campaigns, channel events, strategic account planning.  

• In partnership with practice and technology leaders, responsible for driving and hitting channel ACV sales and services quota in Salesforce partnership ecosystem.  

• Demonstrate knowledge of our partners’ go-to-market (GTM) propositions, markets, business challenges and customer opportunities.  

• Leverage market knowledge including partners’ GTM strategies and known client needs paired with Spaulding Ridge capabilities to successfully develop and launch new joint solutions with our partners.  

• Support direct to prospect and client demand generation campaigns in partnership with the marketing, channel, and Spaulding Ridge practice leadership.  

• Work with EMEA team to ensure a wholistic global view of our partnership with Salesforce channel partners for integrated communications internally and with partner ecosystem.  

• Partner with Sales Ops to own operational alliance tasks to ensure all data, systems, and reporting are up to date.  

• Partner with other alliance leads to establish performance standards, scorecards and data gathering required to evaluate and manage performance of the partnership, including joint sales pipeline updates, sales coverage model, client satisfaction, and consultant skills inventories.  

• Identifies opportunities to leverage partner funding and works with local market leaders to determine application of funds for targeted events and campaigns.  

• Lead and manage a junior member of the alliance team to drive career growth and alliance strategy. Provide mentorship to the other alliance team members.    

Qualifications:  

• 5+ years of demonstrated experience supporting enterprise solution sales or alliance relationships in professional services and/or technology industry   

• Strong experience driving alliance relationships and sales with the Salesforce ecosystem  

• Understanding of Salesforce technology offerings including Experience-Revenue-Sales-Service-Cloud  

• Experience developing partner programs and support infrastructure with proven success in delivering Go-To-Market strategies and channel demand gen results  

• Demonstrated history of achieving of ACV / Quota targets  

• Experience crafting and implementing memorable experiences, including events and campaigns that feed channel sales and drive partner relationships  

• Passion for sales and technology. Ability to collaborate across the firm and across diverse alliance relationships  

• Ability to work in a fast-paced and dynamic environment, with a strong sense of urgency and attention to detail  

• Strong collaboration skills, leadership, maturity, and a passion for continuous learning and self-improvement  

• Exceptional written and verbal communication skills  

• Strong understanding of Salesforce as a sales and marketing tool to provide data insights and direction  

• High attention to detail and ability to manage and execute many priorities simultaneously  

• Bachelor’s degree or higher, preferably in Business, Marketing, or Communications  

• Willingness to travel domestically and internationally  

Preferred Skills         

• Cloud technology consulting experience  

• Experience in marketing or previous high exposure to working with marketing teams 

Key Responsibilities 

• Lead and manage high-profile new business pitches and growth projects from kickoff to final delivery, ensuring all workstreams move forward with clarity and accountability. 

• Own project operations – including timelines, workback schedules, task lists, trackers, and internal check-ins across multidisciplinary teams. 

• Facilitate key milestone meetings and ensure timely coordination between strategy, media, creative, finance, operations, and executive stakeholders. 

• Track and manage inputs, deadlines, and team deliverables, holding contributors accountable while maintaining positive momentum and collaboration. 

• Identify bottlenecks and risks early, problem-solve in real time, and escalate with context and solutions – not just problems. 

• Support pitch logistics and documentation, from RFP response structuring to asset management and presentation production. 

• Champion strong internal communication, ensuring everyone is aligned on objectives, roles, and timelines, especially in high-pressure moments. 

• Uphold high standards for craft, quality, and integrity across all work delivered by the Growth team. 

Who You Are 

• A natural project owner. Someone who thrives on structure but isn’t paralyzed without it. 

• Calm under pressure, with the ability to stay organized, responsive, and clear in the face of shifting priorities and high expectations. 

• An excellent communicator who knows how to get people aligned and keep things moving with clarity and efficiency. 

• Flexible and fast-moving, able to work through ambiguity and chart a path forward, even when not all the pieces are in place. 

• A team-first contributor who genuinely enjoys collaborating, supporting others, and building a culture of trust and accountability. 

• Detail-oriented, but never loses sight of the big picture. 

• Self-aware, self-starting, and open to feedback, with a growth mindset and eagerness to learn. 

Qualifications 

• 3–5 years of experience in project management or operations, ideally within an agency, media, marketing, or fast-paced creative environment. 

• Proven ability to manage multiple concurrent projects with overlapping stakeholders and tight deadlines. 

• Experience working with or alongside executive stakeholders. 

• Fluent in digital communication platforms (Microsoft Teams, etc.). 

• Familiarity with the marketing or advertising landscape is an asset, but not required. 

What You’ll Gain 

• A front-row seat to some of Canada’s most high-profile pitches, partnerships, and brand conversations