Role

We are looking for a Specialty Sales Account Executive to join our team. This is a hybrid role based in Japan, reporting to the Regional Director - Zero Trust Cloud within the Sales and Go-to-Market department. You will be part of a global group of professionals dedicated to demonstrating the power and agility of cloud transformation while cementing our position as the world leader in cloud security. Your mission is to nurture trusted partnerships and share expertise to lead customers toward a secure, cloud-enabled digital future.

What you’ll do (Role Expectations)

• Serve as the primary expert for customers, partners, and internal sales teams to drive revenue growth within the Zero Trust Cloud product portfolio

• Partner with domain expert solution engineers to gather customer requirements, create compelling value propositions, and close business alongside the primary account team

• Own the Zero Trust Cloud quota for your assigned territory by building and implementing account-based strategies to land and expand the portfolio

• Support relationship expansion with top existing partners for the Zero Trust Cloud business unit

• Engage and sell effectively to both executive-level stakeholders (CXO) and technical practitioners

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent professional experience

• Proven track record of progressive selling experience engaging with accounts at the C-suite level

• Deep understanding of and practical experience with value-based selling methodologies

What Will Make You Stand Out (Preferred Qualifications)

• Established network of relationships with current and prospective customers in the industry

• Direct experience selling Cloud Networking or Security solutions

• High proficiency in strategic sales planning with a demonstrated ability to close net new logos

#LI-TY2 #LI-Hybrid

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Digital Trust Leader based in Taiwan, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer. 
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in English and Japanese, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid position, open to applicants located in Tokyo, Japan. In this role, you will report to the Senior Manager, Enterprise Customer Support.

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
• Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Fully fluent in Japanese and English (verbal and written)
• Some relevant experience in a product or customer technical support role.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask, attention to detail and time management are essential.
• Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
• Experience in a multi-channel environment (Phone/Chat/Email).
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
• Strong work ethic to handle multiple requests with exceptional follow-through
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people. 
  

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA

THE ROLE

The Field Solution Architect (FSA) is the regional business and technical leader for a specific workload, responsible for driving strategy, execution, and measurable business impact and growth for that workload across the assigned geo.  Acting as a Workload Business Owner, the FSA combines deep technical expertise with cross-functional leadership to grow the pipeline, accelerate bookings, and strengthen Everpure’s ecosystem.

The FSA partners closely with district and regional Sales, Sales Engineering, Global Partner Organization, and Marketing leadership to shape and execute go-to-market strategies for their assigned workload. Through annual planning cycles, quarterly sales reviews (QSRs), and ongoing GTM alignment, the FSA advises leadership on market opportunity, customer priorities, and competitive dynamics. By adding workload-specific insights into regional and district strategies, the FSA ensures growth opportunities are clearly represented, prioritized, and translated into actionable plans that drive pipeline creation, bookings, and sustained adoption.

The role requires strong technical depth in Artificial Intelligence, Analytics and/or high performance computing along with a solid understanding of the surrounding ecosystem. Curious and proactive, the FSA drives enablement, knowledge sharing, and new opportunity development to expand Everpure’s impact across the region.

WHAT YOU'LL DO

• Key Responsibilities

  1. Workload Ownership and Business Growth

  Own the business success of your workload across APJ. Operate with a business development mindset and partner with regional GTM leadership to drive structured annual planning, and alignment across sales, SE, marketing and partner organizations.

  Activities:

  • Develop and execute a regional “Workload Business Plan” with measurable goals and actions.
    
    
    
  • Conduct TAM and whitespace analysis to identify growth opportunities.
    
    
    
  • Collaborate with Sales, SE, Marketing, and Partner Leadership to track and execute regional GTM plays for your workload.
    
    
    

   

  • Maintain alignment with HQ and product teams to refine technical messaging (“Why Everpure / Why Now”).
    
    
    
  • Track progress and report quarterly insights and outcomes to leadership.
    
    
    

  2. Strategic Account Engagement

  Take ownership for integrating your solution strategy into the top strategic account Technical Account Plans, ensuring clear actions that drive expansion and sustained workload growth.The FSA acts as a trusted advisor and workload strategist, partnering with account teams, alliance partners, to uncover insights that shape Everpure’s positioning and accelerate workload adoption, pipeline generation, bookings growth.

  • Investigate workload presence within the top-strategic accounts. Understand what the customer is currently using, which vendors and technologies are involved, and where Everpure can add differentiated value.
  • Lead or co-lead strategic pipeline creation customer meetings, workshops, architecture reviews, and workload deep dive sessions
    
    
    
  • Collaborate with alliance and ecosystem partners to gather technical and commercial intelligence that informs competitive strategy and solution fit.
    
    
    
  • Co-develop account-specific workload strategies with AE/SE teams, aligning Everpure’s strengths with the customer’s business priorities.
    
    
    
  • Drive workload-specific opportunity identification, cross-sell, and upsell within key accounts.
    
    
    
  • Lead or support executive briefings (EBCs), roadmap discussions, and innovation workshops to influence long-term architecture decisions.
    
    
    

  3.  Domain Mastery of the Solution

  Be the regional Subject Matter Expert (SME) for the assigned workload demonstrating mastery of both the technology and the sales motion. Align workload strategies and architectures with Everpure Storage’s unique strengths to drive differentiation, technical wins, and measurable customer outcomes.

  • Demonstrate 501-level technical expertise and maintain up-to-date knowledge of the solution area.
    
    
    
  • Proactively drive technical wins in key opportunities and complex deals.
    
    
    
  • Lead architecture reviews, workshops, and technical demonstrations.
    
    
    
  • Provide competitive intelligence, product insights, and updates to the field.
    
    
    
  • Align workload positioning and architectures with Everpure’s platform strengths: Evergreen, simplicity, efficiency, and Enterprise Data Cloud (EDC).
    
    
    
  • Mentor SEs to independently position, design, and size solutions confidently.
    
    
    
  • Maintain readiness of demo environments and FSA lab assets.
    
    
    
    

  4. Ecosystem, Evangelism and Enablement

  Act as the voice and advocate of your workload across Everpure, partners, and the broader ecosystem. Build a strong technical community that amplifies Everpure’s message, strengthens partner capability, and drives mutual success across alliances and the channel.

  • Collaborate with alliance partners, ISVs, and GSIs to identify complementary technologies that strengthen Everpure’s workload positioning.
    
    
    
  • Leverage alliance and partner intelligence to uncover where workloads are deployed today and translate findings into actionable insights for account teams.
    
    
    
  • Lead quarterly enablement sessions and workload-focused workshops for partners, SEs, and sales teams to scale capability and readiness.
    
    
    
  • Represent Everpure at industry events, alliance webinars, and technical forums to promote Everpure’s differentiated workload strategy.
    
    
    
  • Publish technical content: blogs, demos, and videos to reinforce thought leadership and solution relevance.
    
    
    
  • Channel field intelligence, competitive insights, and feature requests to HQ via structured feedback loops and the RFE process.
  1. Operational Excellence

   

  The FSA proactively engages on key opportunities to drive technical wins and contribute to solution design in strategic deals, participating in regional deal reviews when aligned to their solution domain. Operational excellence is measured through consistent execution, data hygiene, and active field leadership that directly supports technical wins and workload growth.

  The role is accountable for maintaining clear, timely, and accurate SFDC updates, including opportunity details and specialist notes, for all engagements. These activities are measured and reviewed as part of the FSA’s overall performance to ensure sustained pipeline quality, execution discipline, and scalable success.

  Activities:

  • Maintain accurate, complete, and timely updates in SFDC for all engaged opportunities, including clear Specialist Notes, to ensure visibility, forecasting accuracy, and execution alignment.
    
    
    
  • Capture and document customer win stories tied to the solution domain on a quarterly basis, highlighting business value, technical differentiation, and repeatable success patterns.

WHAT YOU BRING 

• • Must be fluent in Japanese and proficient in English.
  • Advanced degree in computer science, engineering or mathematics
  • 10+ years’ experience with AI/ML systems across various aspects including LLMs, distributed training and inference optimization, data modelling, HPC, and/or cloud Infrastructure with special emphasis in areas of Compute, Storage, and Networking
  • Proficiency with PyTorch, Ray, Kubernetes, and GPU clusters (NVIDIA/AMD)
    Highly Motivated/Independent and self-starting
  • An outside the box thinker who can think innovatively
  • The ability to quickly dig in to learn and adapt to new technologies
  • Produce solution collateral for customers in the form of presentations, short papers, demos, Proof of concepts and
  • Create public content such as blogs, webinars or podcasts to drive thought leadership
  • Willingness to promote a culture of collaboration by partnering with solution stakeholders across the organization – eg. sales, alliance, marketing
  • A strong desire to mentor and coach team members throughout the organization.
  • Strong problem-solving skills
  • Must be able to communicate effectively and in a constructive manner with management, peers, coworkers as well as customers, partners and key industry stakeholders

   Preferred Qualifications

  • Experienced selling complicated technical solutions to customers.
  • Experience with high-performance storage technologies and data platforms

    (e.g.Kafka, Spark).

#LI-ONSITE

As an Enterprise Customer Success Manager, you will be responsible for driving the healthy adoption and positive experience of some of Datadog’s largest and most strategic customers. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with Sales and Technical Solutions to proactively drive adoption from onboarding through to maturity.
• Own and project manage the on-boarding process for new customers.
• Discover, own and manage the customer’s success plan.
• Ensure consistent alignment with decision makers on the impact of their investment in Datadog.
• Proactively build and maintain targeted relationships with people of influence throughout the customer base.
• Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal).
• Monitor and analyze usage trends to uncover potential renewal opportunities and risks. 
• Act as the primary owner of customer adoption and health.

Who You Are:

• 3+ years in a Customer Success or Account Management role in B2B SaaS.
• Experience working with a portfolio of accounts that included large Enterprise.
• Experienced in driving discovery to understand your customers key pain points, objectives and priorities. 
• Excellent in communicating complex concepts and aligning them to the pains and objectives of your customers. Experienced in shifting your message effectively to align with the expectations of the audience. 
• You’re excited to work in a fast paced environment, where you’re expected to consistently develop your skill set and play an active role in the development of the team’s best practices. 
• Able to travel for customer onsite visits and events as required.
• Fluent in written and spoken Japanese, Fluent in written English and at least high conversational level in spoken English and X

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Sales training in MEDDIC and Command of the Message 
• An inclusive company culture, opportunity to join our Community Guilds
• Intra-departmental mentor and buddy program for in-house networking 
• Continuous professional development, product training, and career pathing 
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Generous and competitive benefits package

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

What You’ll Do

As the BD Director, Lifestyle – Japan, you’ll be developing and executing strategies for expanding Authentic's base of licensing partnerships, increasing the footprint of the company’s brands, and ultimately delivering top-line revenue for the organization in Japan. You’ll manage to pitch, sell, negotiate and drive new licensing deals to a close. If you’re a strategic thinker with a creative spirit and are driven to win, we’d like to meet you. We’re proud to offer our BD Executives unlimited commission and are excited to welcome eager sellers to our team.

What You'll Be Working On

Generate Qualified Leads

• Learn and understand Authentic’s brand strategies.
• Research the market and identify prospective new licensing partners that map to your brand portfolio and meet Authentic's partner qualifications.
• Identify target contacts and decision makers inside target companies and establish contact via cold calling, email outreach, and other means, as necessary.

Build and Manage Sales Pipeline:

• Continually drive prospects into leads through high-volume outbound sales activity.
• Utilize detailed discovery to learn about the prospect’s interests and capabilities.
• Partner with Business Development leadership and Brand Marketing to develop pitch decks that clearly align the brand value proposition with the prospect’s interests and capabilities.

Drive the Licensing Deal to Close:

• Work in partnership with Brand Management and Business Development Leadership teams to develop business plans and formulate product licensing proposals.
• Lead and manage efficient and productive negotiations of deal terms, taking full ownership of the deal process.
• Assemble detailed term sheets with concise business terms. Work closely with legal counsel to draft licensing agreements.

Sales Management:

• Track sales activity in CRM consistently and accurately.
• Manage productive and goal-oriented deal processes.
• Prepare accurate sales forecasts per ABG’s sales reporting process.
• Prepare reports and presentations of sales performance as needed.
• Responsible for quota attainment in assigned business pillar

Compensation:

Sales Executives are eligible for Authentic's Uncapped Commission Plan. Commission is paid to Business Development Executives as royalty payments are received from the licensees with whom they closed deals – usually quarterly over the duration of the agreement.

Must Haves

• 8+ years experience in new business development in licensing for Lifestyle, Beauty, Fashion markets in Japan.
• Experience in full-cycle sales from lead generation through closing the deal.
• Have knowledge and understanding of licensees and product categories.
• Possess an eager demeanor with a fearless and professional drive to win; substantial cold calling and other forms of outreach are required.
• Success at negotiating licensing contracts, creatively developing new business ideas.
• Able to partner closely with licensees to understand their business needs and explore opportunities for growth.
• Understand licensing sales successes and challenges, key retail accounts, development plans and strategy.
• Understand best practices for Licensees.
• Has a bachelor’s degree.
• Must be willing and able to travel occasionally as the role requires.

What You’ll Do

We’re looking for a Director, Business Development & Brand Management, Entertainment – Japan, to join our APAC Entertainment team. Reporting to the VP of Entertainment and the Head of Japan, you’ll develop and execute strategies to expand the business footprint of the Authentic Entertainment portfolio and ultimately deliver top-line revenue for the organization. You’ll be responsible for pitching, selling, negotiating, and driving new licensing and NIL deals to closure. If you’re a strategic thinker with an entrepreneurial spirit and a drive to win, we’d like to meet you.

What you’ll be working on

Generate Qualified Leads:

• Research the market to identify and establish contact with prospective new business partners in Japan that map to Entertainment brand portfolio and meet Authentic's partner qualifications.
• Secure new deals across entertainment properties, with a focus on brand licensing, endorsement, sponsorship and content business to maximize revenue for the organization.

 Build and Manage Sales Pipeline: 

• Continually drive prospects into leads through high-volume outbound sales activity.
• Utilize detailed discovery to learn about the prospect’s interests and capabilities. 
• Partner with Business Development leadership and Brand Marketing to develop pitch decks that clearly align the brand value proposition with the prospect’s interests and capabilities.  

Drive the Licensing Deal to Close:

• Work in partnership with Brand Management and Business Development Leadership teams to develop business plans and formulate deal proposals.  
• Lead and manage efficient and productive negotiations of deal terms, taking full ownership of the deal process. 
• Assemble detailed term sheets with concise business terms. Work closely with legal counsel to draft partnership agreements. 

 Sales Management:

• Track sales activity in CRM consistently and accurately. 
• Manage productive and goal-oriented deal processes. 
• Prepare accurate sales forecasts per ABG’s sales reporting process. 
• Prepare reports and presentations of sales performance as needed. 
• Responsible for quota attainment in assigned business pillar

Drive Brand Performance

• Engage, inspire and galvanize the organization around the brand vision, position and strategies so licensees are clear in bringing them to life in their areas of functional expertise
• Own, in collaboration with key internal partners, the vision, position, and architecture of your brands. Leverage all brand components to drive awareness, growth and financial performance
• Manage and coordinate brand activity across the various functions including brand manager, marketing, and other functions as needed
• Maintain brand integrity across product lines, advertising, and all other internal and external communication as it pertains to assigned brand/pillar
• Attend & assist with Brand Summits to communicate brand message to external partners

Manage licensee partner relations & Facilitate Effective Licensing Operations

• Consolidate and organize key business development tools and materials for licensees
• Partner closely with each licensing partner to understand respective business models and product development cycles to drive retail profitability
• Participate in brand strategy discussions and in setting a bulls-eye consumer target. Analyze consumer trends and information and help identify product categories to enter as future sources of growth
• Assist in overseeing the direction, implementation, execution and continuous improvement of the licensing processes

Must Haves:

• Has 8+ years’ experience in new business development in Entertainment, Media, Sports, Celebrity in Japan
• Has experience in full-cycle sales from lead generation through close as project manager role
• Is an accomplished communicator; you’re great on the phone, via email, and in-person
• Possess an eager demeanor with a fearless and professional drive to win; substantial cold calling and other forms of outreach are required
• Has a curious, research-oriented mindset
• Is a confident and successful negotiator, creatively developing new business ideas
• Has exceptional organization, attention management, and time management skills
• Has a bachelor’s degree; a legal background is helpful
• Must be willing and able to travel occasionally as the role requires

What You’ll Do

As SVP, Head of Japan & South Korea, you’ll be leading the Authentic Brands Group’s expansion efforts in the region. In this critical role, you’ll work with corporate leadership to execute a strategy focused on increasing Authentic’s brand presence in these territories. We’re seeking a driven leader with extensive knowledge of brand licensing who has a strong network of contacts in the licensing and retail sectors to join our team.

The SVP, Head of Japan & South Korea will have overall P&L responsibility for the region, including annual business development goals, current licensee royalty streams, execution of marketing initiatives, and managing administrative costs.

What You’ll Be Working On

Develop and lead Authentic’s Japan and South Korea strategy

• Manage the strategy and execution of a multi-billion-dollar business including planning, revenue forecasting, and business analysis to inform go-forward plans for growth and efficiency
• Work collaboratively with Authentic’s corporate international leadership team to develop and execute the strategy for expansion in the region
• Develop and implement business plans to ramp up business development and awareness of the company’s brand portfolio
• Position Authentic’s brands competitively; monitor competitor product efforts, site changes, and industry trends; work proactively to sustain the strength of brands and products
• Work collaboratively with licensees to develop and execute critical action plans including product initiatives, wholesale and retail distribution efforts, and digital and social media marketing
• Manage the strategy and execution of a multi-billion-dollar business, including planning, forecasting, and analysis of results to define go-forward strategies for growth and efficiency to increase online sales and optimize the customer experience.

Lead Japan & South Korea business development

• Formulate a development strategy that generates new business pipeline; incorporate regional and categorical nuances into the sales strategy
• Source and recruit a business development team that prospects, qualifies, and closes new licensing and direct-to-retail deals
• Take a hands-on approach to business development; work closely with the business development team to drive sales activity and close deals
• Leverage your network of contacts to schedule discussions and meetings with target licensing and retail prospects

Establish, manage, and optimize a high-performing team

• Serve as leader of the Japan and South Korea team
• In partnership with Authentic Corporate, source, recruit and select top talent for the team
• Mentor and lead the team; plan and execute talent retention strategies
• Coordinate for the delivery of training, career and talent development that retains talent and strengthens the business
• Observe team performance and provide regular feedback and coaching to help team members maximize their contributions.

Oversee brand and marketing management

• Own partner licensee relationships: Train, develop and ensure licensees are adhering to the standards of their agreements
• Coordinate and align brand marketing between Authentic and licensees guaranteeing the most up-to-date brand information is conveyed to and adopted by the licensee
• Monitor licensee performance and proactively troubleshoot and correct challenges relating to key contractual and operational issues
• Manage daily operations of Japan and South Korea
• Support accounts receivable and collections activity
• Manage and monitor office business expense to budget; proactively adjust the budget to achieve P&L goals
• Lead and facilitate productive communications between the regional team and Authentic
• corporate office; ensure that local employees are informed and aware of corporate initiatives and directions related to their job responsibilities
• Establish a formal framework for the timely and transparent reporting of business matters to the Authentic corporate team

Must Haves

• Have 15+ or more years’ brand development and licensing experience in fashion, retail or celebrity, and entertainment
• Be a driven self-starter with executive-level leadership qualities
• Have extensive hands-on experience leading all aspects of a business operation including business development and sales, brand management and marketing, and P&L management
• Be a decisive problem solver with the ability to assess situations quickly, consider options, and choose a path forward
• Have experience working independently and exhibit excellent communication skills
• Understand the mechanics of the licensing business model
• Possess an extensive network of contacts in the licensing and retail sectors in the Japan and South Korea region
• Have a deep understanding of the market and consumers in the Japan and South Korea region
• Have earned a bachelor’s degree, MBA preferred

Location: Looking for Japanese citizens / visa holders, fluent in Japanese, willing to stay in Madrid for 12 months before having the view to relocate to Tokyo. Customer base will be in Japan, involving travel to meet clients in person.

The Team

As an Associate AI Applied Engineer, you are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. As a so-called Value Engineer (VE), you partner with sales and customers to create compelling and innovative technical solutions to critical business problems leveraging cutting edge (AI) capabilities within our Celonis Process Intelligence Platform. A great VE understands the customer, the technology, and the sales cycle making it what may be the most interesting, challenging, and fulfilling role in Enterprise Software

You will be joining the Global VE Center of Excellence which is an international, diverse, and dynamic organization at the core of the Celonis Value Engineering team supporting our local field teams. As a team, we enjoy working in a fast-paced environment and share a sense of belonging to a community that wants to learn and grow together. The team culture is one based on building trust, continuous development, and improvement through coaching & mentoring. 

The Role

Talented individuals launch their careers in the enterprise software world by joining the Orbit Graduate Program as an Associate Value Engineer.

The 12-month program is a unique experience to fast start your career in the SaaS Industry that highlights hands-on learning, mentorship, and a team culture where we rely on each other to learn, grow and achieve. The program is designed to develop essential VE skills & competencies and establish strong lasting relationships allowing you to grow your career at Celonis. 

Your journey will start with onboarding & enablement to develop your business and Celonis skills through a combination of hands-on experience in customer engagements and different pieces of training which cover amongst others the Celonis Process Intelligence, domain knowledge, presentation & demo skills, discovery & objection handling as well as value selling. 

The work you’ll do:

• Work as part of the Global VE CoE to support the Japan Value Engineering team on customer engagements
• Collaborate with customers to uncover their core business challenges and determine how Celonis Process Intelligence can help them achieve their business objectives and AI Strategy
• Execute proof projects showcasing the value of Celonis Process Intelligence, frame a quantitative business value and deliver presentations to senior executives to drive investment decisions
• Prototype and develop AI solutions tailored to customer needs, including both traditional machine learning, LLM-based solutions and orchestration technology
• Drive change management and value realisation and ensure a positive return on investment
• Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor
• Collaborate and share customer insights & feedback with internal Product and Engineering teams to influence and co-develop (AI) product innovations
• Create re-usable collateral, best practices & tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team
• Travel to the Japan region to meet clients in person to ensure the success of customer engagements

The qualifications you need:

We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes. In particular, we seek “builders” who thrive in fast-paced environments and can rapidly develop solutions and pilots using our platform and AI technologies.

You have a bachelors and/or masters degree in (Industrial) Engineering, Computer Science, Data Science / Business Analytics, AI/ML, Mathematics or other related fields, as well as valuable work/internship experience. You’re curious, self-motivated, enjoy continuous learning, and you want to work in a lively environment characterized by high growth.

You are successful as a Value Engineer if you:

• Have a passion for technology, data and AI and the impact it can have on the world
• Have a hunger to learn new technologies and bring at least basic knowledge or hands-on experience in SQL and/or Python
• Any exposure to process mining principles and completion of Celonis "Rising Star" modules would be a welcome indicator of your eagerness to develop in this field
• Are able to think analytically and creatively, especially in applying technology solutions to core business problems
• Are focused on creating and adding value for customers
• Have an entrepreneurial mindset and the ability to multi-task, prioritize and execute
• Are able to build relationships with senior management and influence decision-makers
• Are confident to present to C-level executives and larger audiences
• Are willing to travel to the Japan region to meet clients in person
• Are an effective communicator and fluent in English and Japanese

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Japan CISO, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

About The Role:

• You will be responsible for the entire life cycle management of big events since the sales and legal team has signed the commercial contract till the events final closing.
• You will be the main point of contact between all the stakeholders, from the event organizer to all the internal teams involved.
• Although being overall owner of the whole process you will work as part of a team, you will be in charge of making things happen in time and form by managing other departments tasks.
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them. in order to have a consolidated list of all the requirements and prioritize them with the product team. 
• Create and maintained exhaustive Q&A in order to have an answer to potential user incidences managed by our user support team. 
• Make sure that all the requirements needed to achieve the project goals have all the necessary documentation 
• Depending on the event, your presence on site might be required during the launch or other important dates

About You:

You are degree qualified, with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical and organized mindset.

In order to be successful in this role, you will be expected to be an entrepreneurial individual. The role requires a mix of project management and operational experience. You will have to be very comfortable coordinating other departments to ensure the delivery of requirements on time, also delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners.

• 4+ years in a project management role or consulting background. This is not a position for an events background, but having event experience is a plus.
• Fluent English and Japanese, other languages are a plus!
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions. 
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Knowledge of promotional tools such as Facebook and Instagram is a plus
• Strong academic background is a plus
  
  

Benefits & Perks:

• Attractive compensation package, including stock options to reward your contributions and growth.
• 40% discount on all Fever events and experiences + free Candlelight voucher.
• Edenred meal card: Total amount of 7,000 JPY. 50% covered by Fever.
• Commuter Allowance: Up to ¥15,000 per month provided through payroll to cover your travel and transit expenses.
• Hybrid work setup: home office friendly with a central Tokyo office location.
• Language learning support: English and Spanish lessons
• Dynamic international team: a young, talented group creating a great work environment

#hybrid #fulltime

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Content Manager, Japan

Adyen is looking for a strategic, organized, and collaborative Content Manager to define and drive our local content narrative. Reporting to the Team Lead Marketing, Japan, you will be the editorial voice of Adyen in the market.

This role requires a unique blend of journalistic curiosity and commercial mindset. You will not only build the content strategy but also get your hands dirty writing and editing high impact pieces—from technical white papers to engaging social copy. You will work at the intersection of creativity and data, ensuring every piece of content serves a purpose in driving brand awareness and generating leads.

What You’ll Do

• Local Content Strategy: Build and own the content marketing strategy for Japan, ensuring it aligns strictly with local business goals, marketing campaigns, and brand standards in collaboration with other local marketing functions such as the country marketing manager, digital marketing manager and localization specialist
• Editorial Calendar Management: Lead the planning and execution of the Japan content calendar. Research audience insights, industry trends, and regulatory changes to curate a roadmap of newsworthy, relevant topics
• Hands-on Creation: Write, edit, and polish copy for a wide range of formats including customer success stories (case studies), blog posts, data reports, white papers, event assets, ad copy, email nurturing flows, and social media
• Commercial Alignment: Create content with a strong commercial focus. Collaborate with Sales and Account Management to produce sales enablement materials (brochures, decks) that help close deals
• Global to Local Translation: Collaborate with the Regional Studio team and Global Marketing to adapt global campaigns for the Japanese market, ensuring the Adyen voice resonates locally without losing its global identity
• Project Management: Manage the end-to-end production process. Develop detailed project plans in tools like Monday.com, managing timelines, internal stakeholders, and external freelance or agency resources
• Performance & Optimization: Analyze content performance using data (Google Analytics, Marketo, Salesforce). Provide actionable insights to optimize future content, improve SEO rankings, and increase user engagement
• Travel: Travel domestically and internationally (up to 20%) for team alignment or on-site content gathering (e.g., interviewing merchants)

Who You Are

• Experience: 5+ years of experience in content marketing or copywriting, with a strong preference for B2B Tech or Fintech/ Financial services backgrounds
• Master Storyteller: You have an impeccable eye for detail and approach tasks with a journalistic attitude. You know how to find the "angle" that turns dry technical updates into compelling stories (Journalism background is a plus)
• Audience Centric: You are curious and strive to understand the motivations, behaviors, and pain points of our merchant audience
• Digital & Data Fluency: You have a strong understanding of the digital ecosystem, including SEO, user experience (UX), and content distribution channels. You know how to write for search engines without sacrificing human readability
• Tool Proficiency: Experience with Marketo, Salesforce, Google Analytics and project management tools like Monday.com is highly preferred
• Proactive Owner: You have the ability to self-start and drive projects forward in a flat, fast paced environment. You are comfortable working hands on and do not rely on agencies for every piece of writing
• Language Skills: Native level Japanese (with excellent writing and editing command) and Business level English are required
• Cultural Adaptability: You thrive in fast paced, multi cultural environments and enjoy working with international teams

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Tokyo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

A Snapshot 

The Product Development Manager – Owner Supplied Equipment will report to the Senior Product Development Manager based in Tokyo and work closely with the rest of the Customer Design and Innovation team, making your mark in a number of ways: 

• Drive the strategic direction for the product development of Owner Supplied Equipment (OSE) in alignment with key business goals 
• Examine existing, investigate new and developing technologies and drive product innovation across the company with a particular focus on clean energy technologies and energy storage systems 
• Research and explore the addition of new products to the OSE categories and collaborate with the master planning and design teams to future-proof AirTrunk’s product offering, to fulfil customer requirements in a functional and innovative way 

Your Day to Day 

• Manage and expand a team to deliver critical initiatives & support project delivery efforts 
• Manage the processes, reporting and documentation repository related with the technical specification, approval, procurement, commissioning and continuous improvement of the OSE products, ensuring alignment and collaboration with internal teams 
• Initiating new product development investigations, organising regular meetings with vendors, visiting sites and manufacturing facilities 
• Ensure quality assurance and design checks are undertaken on new products and applications 
• Produce vendor briefs to develop designs from feasibility stage through concept, scheme and detailed design stages, ensuring continuity of design 
• Engage with customers on their technical solutions as required 

Requirements 

• Ideally 8+ years' experience within infrastructure, utilities, manufacturing or data centre design and operations, with experience in prefabrication or modular construction 
• Experience in the energy generation, distribution and/or storage industries is a plus 
• Fluency in Japanese and English (written and spoken) along with strong communication and presentation abilities 
• Demonstrated strong analytical skills to explore data and to develop engineering solutions 
• Willing to make decisions and be accountable for them 
• Ability to drive technical, logistical and economic implications of equipment procurement: CAPEX and OPEX 
• Experience in multiple APAC countries would be desirable, the successful candidate is open to understanding new markets and learning local codes and regulations as needed 
• Strong cognitive skills and problem solving skills 
• Highly driven and motivated 
• Willing and able to travel to APAC and other regions as needed (witness testing, training, etc.) 

The Team:
Celonis makes processes work for people, companies, and the planet. As the Celonis Services organization, we are the strategic implementation consulting & transformation arm of a unified Customer Organization aligned to four core mandates:

1. Make Celonis Business Critical: Transform the platform into the central nervous system of our customers’ operations.
2. Scale Customer Health: Drive full platform adoption to ensure long-term value and stability.
3. Focus on High-Value Activities: Prioritize complex, high-impact technical work that moves the needle for Focus & Strategic customers.
4. Empower Career Growth: Foster an environment where every Celonaut owns customer success while accelerating their own professional trajectory.

We deliver production-ready Celonis Platform implementations that drive measurable top, bottom, and green-line impact. Moving beyond “point-in-time” analysis, we utilize a Discover-and-Build approach to solve the world's most complex operational challenges.

In close partnership with Value Engineering, we perform data-driven discovery to validate business hypotheses against real-world data. We then build and deploy operational, AI-enriched solutions on top of the Celonis Platform that automate decisions and optimize workflows at an enterprise scale.

We don't just implement AI for our customers; we live it. Our project delivery lifecycle is accelerated by state-of-the-art AI augmentation, allowing our consultants to focus on high-level, strategic problem-solving. By serving as the "eyes and ears" in the field, we maintain a continuous innovation loop with our Product & Engineering teams, ensuring our frontline learnings directly shape the future of the Celonis Platform.

The Role:
You are an AI Deployment Architect (AIDA). You own the reality of scaling solutions within a customer's actual IT environment and productizing those results. Complementing your colleagues in Applied Value Engineers and Applied AI Engineering, who focus on pre-sales prototyping, you bridge the gap between "the art of the possible" and Business Critical, scaled solutions. As an AIDA, you steer account teams and customers toward AI use cases that are inherently scalable. You are not the primary implementer of these solutions. Instead, you steer the definition of the architectural vision for Consultants to execute and oversee delivery excellence. You remain hands-on for first-of-their-kind production solutions, eventually transitioning to an advisory capacity across a broad "book of work" within your assigned vertical.

The work you’ll do:

• Advise and Safeguard Technical Implementations: Provide architectural oversight for concurrent deployments at Fortune 500 organizations. You act as the final technical authority, maintaining "project-ready" coding skills to troubleshoot and resolve critical production failures that block value realization.
• Architect AI-Enriched Solutions: Collaborate with pre-sales teams to transform experimental prototypes into robust, scalable enterprise applications. You then translate these successful deployments into standardized platform features by maintaining a tight feedback loop with Product and Engineering.
• Engineer Low-Latency Systems: optimize these AI-enriched solutions for high-throughput and minimal latency. You ensure the Celonis Platform handles near-real-time data integration without compromising the user experience of business-critical applications.
• Implement Eval-Ops & Automated Testing: Build rigorous evaluation pipelines to test LLM quality and reliability at scale. You move beyond manual spot-checks by institutionalizing automated benchmarks for model accuracy and safety.
• Deploy LLMOps & Lifecycle Governance: Design systems for continuous model monitoring, cost optimization, and performance tuning. You establish the frameworks for data privacy and compliance within the customer's actual IT environment.
• Troubleshoot Agentic Orchestration: Manage the complexity of multi-agent workflows where agentic activity is triggered by Celonis context and logged back to the platform. You ensure seamless hand-offs between agents and maintain the integrity of the full process loop.
  
  

The qualifications you need:

• More than 4-5 years experience in IT-Consulting, Management Consulting, Process Improvement or a similar area
• Hands-on experience applying AI/ML techniques to solve business challenges is a plus.
• Native Japanese and strong communication in English
• Ability to refactor experimental pilots for production-scale performance and a deep proficiency in Python for building enterprise-grade LLM-based solutions.
• General understanding of companies business processes and related financial metrics and are willing to learn in this area. Knowledge of standard ERPs (SAP and related business processes (Order to cash, procure to pay…) is a plus.
• Enjoy interacting with various customers to understand and interpret business processes
• You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
• Excellent analytical skills, well organised and known for being a quick learner
• Business acumen is a strong plus, supporting the ability to understand client needs, identify value drivers, and deliver strategic, impact-driven recommendations
• Successfully completed your studies in Business Informatics, Computer Science, Information Systems, Economics, Mathematics, or a related field

#LI-DH2

Our Culture:

Radical spirit drives everything we do and spans seven offices around the globe.  Our 4 core values sit at the heart of everything we do:

Be the change - we are proactive, action orientated and drive change, stepping outside of our comfort zone  

Pride in the product - we obsess over detail, always improving and staying curious about tech and the world

Thrive on Diversity - we welcome differences, listen & communicate with respect and collaborate to build strong teams

Survive - we empower everyone to act as an owner and understand the business as a whole which leads to delivering exceptional results

The Role:

As our PR Manager for Japan, you’ll own the local communications strategy across consumer, product, and corporate. Based in Tokyo and reporting to Japan Marketing Lead/General Manager, you’ll work closely with regional leaders/teams/agencies and global functional teams to tell bold stories that shape culture, build love for our brand, and grow the business.

We’re looking for a sharp communicator who knows the Japan media landscape inside and out. Someone who can craft narratives, lead moments that matter, and turn heads with earned-first ideas. You’ll bring fresh thinking, strong media relationships, and a drive to make real noise in one of our most exciting markets.

Responsibilities:

• Lead our communications strategy for Japan, from planning to execution, aligned with Japan marketing goals and global communications priorities
• Be the local voice of the brand, helping drive awareness and trust across all touchpoints
• Own media relations: build strong relationships with media, journalists and reviewers in tech, lifestyle, business and design
• Lead integrated campaign moments for product launches, brand storytelling, and thought leadership
• Manage our local PR agency to deliver world-class output
• Act as the go-to comms partner for the Japan leadership team
• Collaborate cross-functionally with marketing, community, and commercial teams to drive impact
• Monitor local reputation, manage issues and crisis comms as needed
• Track coverage, sentiment, and performance, and keep pushing for more

Requirements:

• Experience in consumer tech PR, including direct media pitching and agency collaboration
• A good understanding of data analysis and marketing analytics, with an ability to translate insights into actionable strategies
• Deep knowledge of pop culture, internet culture, and social media trends, with a strategic mindset for influencing audience behaviour
• Excellent communication, negotiation, and relationship-building skills, particularly within the influencer and cultural sectors
• Results-driven, with a clear focus on achieving KPIs to drive business outcomes
• Bilingual: fluent in Japanese and advanced/business in English

Our Culture:

Radical spirit drives everything we do and spans seven offices around the globe.  Our 4 core values sit at the heart of everything we do:

Be the change - we are proactive, action orientated and drive change, stepping outside of our comfort zone  

Pride in the product - we obsess over detail, always improving and staying curious about tech and the world

Thrive on Diversity - we welcome differences, listen & communicate with respect and collaborate to build strong teams

Survive - we empower everyone to act as an owner and understand the business as a whole which leads to delivering exceptional results

If that sounds like something you’d like to be part of, read on…

The Role:

We are seeking an experienced Sales Manager with a proven track record of managing large-scale accounts for consumer tech products sales in Japan.

You will be responsible for managing strategic accounts, particularly in smartphones and audio products sales.  You will play a central role in deepening maintaining partnerships through effective communication, planning campaigns and programs and tracking/reporting the key performance measurables.  This role requires a deep understanding of mobile industry, business and operations.

Responsibilities:

• Develop and execute a strategy for your key accounts
• Develop and implement scalable campaigns and programs for the accounts, from planning to execution,  aligned with business goals and sales strategy
• Strategically engage with leaders in key accounts who owns/influences the decisions
• Drive product ranging, pricing and sales terms discussion and agreements
• Manage Sihan (forecasting) (Sell-in, Sell-through, Inventory) (per product) (per account) and Budget planning with accuracy, aligned with Sales goals
• Analyse competitors and their products in the key accounts for benchmarking
• Monitor and optimise key account performance against KPIs
• Work closely with sales director, local function leads 

Requirements:

• Strong sales account management background in mobile and/or consumer electronics, with proven track record to grow the business
• A good understanding of sales structures and schemes, with an ability to translate insights into actionable strategies
• Deep knowledge of the mobile, audio and tech industries, and broad human network including C-level executives at partner companies
• Excellent communication, negotiation, and relationship-building skills
• Results-driven, with a clear focus on achieving KPIs to drive business outcomes
• Bilingual: fluent in Japanese and business level in English

We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates.

Our Culture:

Radical spirit drives everything we do and spans seven offices around the globe.  Our 4 core values sit at the heart of everything we do:

Be the change - we are proactive, action orientated and drive change, stepping outside of our comfort zone  

Pride in the product - we obsess over detail, always improving and staying curious about tech and the world

Thrive on Diversity - we welcome differences, listen & communicate with respect and collaborate to build strong teams

Survive - we empower everyone to act as an owner and understand the business as a whole which leads to delivering exceptional results

The Role:

We are seeking an experienced Sales Director with a proven track record of growing sales volume, revenue, profit and channels for consumer tech brands in Japan.

You will be responsible for building strategic partnerships with mobile carriers, distributors, and major retailers making sure to maximise the business and establish sustainable business.  The Sales Director will lead sales strategies including partnership, product, channel, pricing and promotion, and sales planning short/long term forecasting. With major growth targets ahead, you will play a critical role in securing Nothing’s business success across mobile and audio products.

Responsibilities:

• Develop and execute a comprehensive sales strategy for Japan, and lead the Japan Sales team
• Develop and implement scalable sales programs across carriers, distributors, online/offline retailers to drive measurable business results in Japan
• Strategically engage with executive leaders who owns/influences the decisions
• Plan and execute local promotional campaigns and initiatives that improves sales performance
• Manage Sihan (Sell-in, Sell-through, Inventry) (per product) (per account) with accuracy
• Analyse competitors and their products in the market for benchmarking
• Work closely with GM, local function leads and global team to develop cohesive and aligned sales strategy for Japan 

Requirements:

• Significant experience in sales, with a strong track record with Japanese mobile carriers
• A good understanding of sales structures and schemes, with an ability to translate insights into actionable strategies
• Deep knowledge of the mobile, audio and tech industries, and broad human network including C-level executives at partner companies
• Excellent communication, negotiation, and relationship-building skills
• Results-driven, with a clear focus on achieving KPIs to drive business outcomes
• Bilingual: fluent in Japanese and business in English

We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates.

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

Open to overseas candidates/Visa Support

This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

About the role

Software engineers at Appier build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer, Backend Development, you will design and build scalable and performant backend architecture for OJM, Omni-channel Journey Map (https://www.appier.com/en/blog/customer-journey-map), and Aideal (https://www.appier.com/en/products/aideal). You will own and drive the technical roadmap for sizable projects or services, mentor junior engineers, and facilitate high performance agile teams collaborating with cross-functional teams.

Responsibilities 

• Key owner of sizable engineering projects and services
• Lead system designs and provide technical guidance to team members
• Mentor engineers in cross-team development processes
• Lead code reviews to ensure high quality coding standards
• Facilitate agile process collaborating with cross-functional teams
• Initiate and lead team-level technical, process and growth initiatives
• Continuously improve the system's observability, incident management, DevOps and production operational SOPs
• Develop and operate scalable, reliable and maintainable service-based softwares and related components
• Responsible for laying the foundation for the platform as well as proposing solutions to ease software development, monitoring of software, etc.
• Profiling and performance tuning of critical components
• Participate in idea brainstorming and contribute ideas to technology, algorithms and products
• Participate on-call rotation within Backend team to ensure product reliability and scalability

About you 

[Minimum qualifications]

• 5+ years of experience in software development.
• Leadership experiences such as mentoring junior engineers, facilitating an agile process.
• Ability to build web services on Linux.
• Proficient in one or more of the following languages: Typescript
• Good knowledge of Network API Design ( e.g. REST or GraphQL).
• Good understanding of any SQL/NoSQL database (MySQL / MongoDB / Redis / etc.)
• Familiar with git.
• Familiar with AWS, GCP or Azure.
• Proactive, good interpersonal and problem-solving skills.
• Business-level proficiency in Chinese is required.

[Preferred qualifications]

• BS/MS degree in Computer Science or related field.
• Good at profiling and debugging tools.
• High performance network service on Linux.
• Design and architect large scale distributed systems.
• Design and implement distributed algorithms and data structure.
• Expert in some of the following CS Domains:
• Nginx / HAProxy.
• Operation automation tool (such as Jenkins).
• Continuous integration / continuous deployment.
• Monitoring and alert system (Prometheus / Nagios).
• Functional programming.
• Data Intensive Application Design.
• Web Frontend and Javascript.

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