Company Introduction

CP One Japan, a wholly owned subsidiary of Coupang, Inc. (hereinafter “Coupang”), has launched a new food delivery app called ‘Rocket Now’ in selected areas of Tokyo. CP One Japan is a wholly owned subsidiary of Coupang, Inc. (NYSE: CPNG), a Fortune 150 company listed on the New York Stock Exchange and recognized as a leading technology company. CP One Japan offers food delivery service in Japan under the brand name of “Rocket Now”, and is committed to delivering fast, reliable, and customer-centered food delivery service to Japanese consumers by leveraging Coupang’s advanced technology and innovative logistics solutions.

Role Overview  

What You Will Do 

• Build and manage relationships with merchants to drive business growth
• Analyze merchant performance data and develop tailored growth strategies
• Identify and resolve merchants' pain points through high-impact projects
• Build long-term relationships with merchants, ensuring high levels of merchants satisfaction
• Work closely with cross-functional teams to align business goals  

Basic Qualifications 

• 7+ years of sales, business development, or account management experience
• 2+ years of people management experience
• Proven track record of exceeding sales or growth targets
• Strong communication and presentation skills in Japanese
• Data-driven mindset with strong analytical skills
• Comfortable working in a fast-paced, ambiguous environment

Preferred Qualifications 

• Fluent level English
• Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tool

Recruitment Process and Others  

Recruitment Process  

• Application Review - 1st Virtual Interview - 2nd Virtual Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Working Conditions 

• Employment Type : Regular 
• Probationary Period : 1-6months. Confirmation of permanent employment will be subject to an assessment of job performance and role fit during this period. 
• Other details will be provided separately 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

About Rocket Now 

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower) 

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

• Drive continuous improvement initiatives through creative problem-solving and program design
• Support scaling of delivery operations through structured programs and operational frameworks

• Experience as a data analyst, Operations Specialist, or similar role
• Strong SQL skills (mandatory) for data extraction and analysis
• Proven ability to analyze data and translate insights into actionable operational improvements

• Strong problem-solving and creative thinking skills
• Ability to manage multiple priorities in a fast-paced operational environment
• Solid communication skills and stakeholder management ability

• Experience in delivery, logistics, mobility, or marketplace operations is a plus
• Experience designing or managing incentive programs

• English: Business level (required)

Opportunity

Brunswick is seeking an Account Director to join our Tokyo office to help domestic and international clients navigate financial, crisis and corporate communications.

Account Directors produce high quality advisory documents demonstrating a deep understanding of clients and issues. You will regularly be providing advice and analysis to clients, and developing an advisory voice informed by research, experience and awareness of market trends and events. You will manage some key workstreams as well as guiding Executives and Assistants on accounts.

As an Account Director, you will also begin to develop a network and build relationships with clients, media, advisers, Brunswick colleagues and other stakeholders. You will work to develop your media-handling skills and have a good understanding of Brunswick’s different sectors and specialist offers and how to connect them with clients as part of our one-firm offering.

About the Role

• Deliver media, political, regulatory and market analysis to clients, with intelligent insight and recommendations informed by data, analysis and experience.
• Manage the development of high-quality client documents, playing a key role in drafting, proofing, editing and version control, along with seamless project management of client workstreams.
• Guide Executives and Assistants in effectively supporting accounts.
• Develop a solid understanding of different sectors and specialist offers.
• Ensure all logistics for client meetings and events are executed smoothly and manage upwards to ensure Brunswick delivers on time and above expectation.
• Support on new business efforts and participate in pitch preparation.
• Begin to develop an advisory voice informed by research, experience and awareness of market trends and events.
• Nurture a network amongst peers inside and outside the firm, providing valuable insight for the firm and for clients.

What We're Looking For

• Highly knowledgeable on business issues and current affairs; up to date on international trends, issues, commentators and debates, particularly as it relates to financial services and corporate organisations.
• Fluent spoken and written English and Japanese (native level Japanese preferred)
• Strong written English
• An understanding of business, finance, and politics, with a genuine interest in communications.
• Able to demonstrate excellent written research and analysis for business audiences; must be able to synthesize large amounts of information across numerous sources in a timely but thoughtful manner.
• Proven project management experience, with the ability to oversee multiple fast-moving workstreams at any one time.
• A dynamic self-starter with a strong work ethic.
• High level of attention to detail and an intellectually rigorous, client-service attitude.
• An experienced team-worker who prefers to work in a collegiate way.
• Passionate to work in an international environment, strengthening Japan’s global engagement.

Why Join Us

Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of  employee benefits to support your financial future, health and wellness, family and community and continuous professional development.

Our Benefits

• Annual Discretionary Bonus: Based on company and individual performance.
• Complimentary daily meals and refreshments — Enjoy breakfast, lunch, and unlimited all-day coffee and snacks, all provided in our on-site canteen and café.
• Generous Leave: 25 days’ annual leave plus an additional day for your birthday.
• Family Leave Policies: Maternity, Paternity, Shared Parental, and Adoption leave.
• Employee Assistance Programme: Support for your wellbeing.
• Headspace Membership: Access to mindfulness and meditation resources.
• Training Sessions: Lunch & Learn opportunities.
• Social Activities: Regular social, cultural, and charitable events.

会社概要 

Coupang, Inc.（以下クーパン）の完全子会社であるCP One Japan合同会社は、新たなフードデリバリーアプリ「Rocket Now（ロケットナウ）」の提供を東京都内の一部地域で開始しました。CP One Japan合同会社は、Coupang, Inc.（NYSE: CPNG）の完全子会社です。Coupang, Inc.はNYSE（ニューヨーク証券取引所）に上場しているFortune 150企業の一つで、テクノロジー企業として知られています。CP One Japanは、日本国内で「Rocket Now」ブランドのフードデリバリーサービスを提供しており、クーパンの技術力と革新的な物流ソリューションを活かして、迅速で信頼性の高い顧客志向のフードデリバリーサービスを日本の消費者に提供することに尽力しています。

募集職種

主な業務内容

応募資格

基本資格

採用プロセス

書類選考 → 電話／Zoom面接 → オンサイト（またはオンライン）面接 → 内定
※職種や状況により、プロセスが変更される場合があります。
※面接日程や結果は、応募時にご提出いただいたメールアドレス宛にご連絡いたします。

勤務条件

• 雇用形態：正社員
• 試用期間：あり（期間・条件は別途通知）
• その他の詳細：ご応募後、別途ご案内いたします。

留意事項

• 本求人は、募集枠が充足された場合、掲載終了日より前に募集を終了する可能性があります。
• 応募プロセスにおいて虚偽の情報が提出された場合、Coupangは採用内定を取り消す権利を有します。
• 法令に基づき、雇用保護の対象となる方（例：退役軍人給付受給者、障がい者等）には、優先的な選考を行う場合があります。
• 入社時または入社後の業務内容・職位は、候補者の経験や事業上の必要性に応じて変更となる可能性があります。変更後の職務内容・職位については、特別な制限を設けないものとし、入社前に適切なタイミングでご案内いたします。
• 応募後の詳細は、メールまたは面接時に別途ご案内いたします。

プライバシー通知

ご応募に際してご提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理いたします： https://www.coupang.jobs/jp/privacy-policy/

Marketer | Field Marketing - Japan

We are seeking a Marketer who will develop and execute HubSpot's Field Marketing strategy in Japan through high-impact in-person and virtual events that drive pipeline growth and customer engagement, in particular targeting the Small Business and Mid-Market segments. This role requires someone who thrives at the intersection of sales collaboration, event production, and experiential marketing - someone who can create memorable in-person and virtual experiences that drive meaningful business relationships and pipeline growth. 

You'll be building and scaling our field marketing presence while serving as the primary marketing contact for Japan BDR (Business Development Reps), Sales and Customer Success Teams. The ideal candidate is a hands-on event marketer who excels at logistics coordination, stakeholder management, and creates memorable brand experiences that convert to measurable business results.

You will work closely with our APAC and global marketing teams to share learnings from the Japan market while adapting global field marketing best practices for local success.

Responsibilities:

• Develop and execute in-person and virtual event strategy for Japan, including trade shows, prospect roundtables, third party events, and group demos, to drive sales pipeline, revenue, and brand awareness targeting Small Business and Mid Market segments
• Own the end-to-end process for field marketing events, including content creation, speaker coordination, logistics management, and vendor relationships
• Serve as the primary marketing contact for Japan BDR, Sales and Customer Success Teams on event-related initiatives, managing event invitations, attendance coordination, and ensuring active participation in field marketing programs
• Collaborate closely with Revenue Marketing and Integrated Marketing colleagues to share local market insights and ensure effective execution of integrated campaigns
• Track and analyze performance on deals, pipeline, and MRR generated through field marketing initiatives, identifying opportunities for continuous improvement

Qualifications:

• Native Japanese speaker with business-level English proficiency and excellent communication skills in both languages
• 3~5 years of B2B marketing experience with proven track record in hands-on event execution and field marketing, ideally within SaaS environments, with demonstrated ability to set event strategy and prioritize initiatives based on business impact
• Strong relationship-building skills with BDR and Sales Teams, with demonstrated ability to work collaboratively in cross-functional environments
• Exceptional project management and logistics coordination abilities for managing multiple simultaneous events with strong attention to detail
• Hands-on experience with event logistics including venue sourcing, vendor negotiations, catering coordination, and on-site event management
• Comfortable being on-site at events in Tokyo, Osaka, or other cities, managing real-time adjustments, and ensuring flawless attendee experiences
• Experience building speaker programs, recruiting executive speakers, and coordinating customer testimonials and panels
• Self-starter with proven ability to independently manage end-to-end event production including vendor relationships, venue negotiations and on-site execution in the Japanese market
• Data-oriented with ability to track event performance, pipeline attribution, and optimize programs based on measurable results

What You'll Be Doing Day-to-Day:

• Planning and executing in-person and virtual events from venue selection and vendor negotiations to on-site coordination and post-event follow-up
• Collaborating within the Marketing Team, as well as BDR and Sales Leaders, on event strategy, target account selection, invitation lists, and team engagement
• Managing speaker recruitment, rehearsals, and customer panel coordination for high-quality program delivery
• Coordinating with vendors, venues to ensure smooth event execution and exceptional attendee experiences
• Conducting post-event debriefs with BDR and Sales Teams and analyzing attendee feedback to continuously improve event quality

What Makes This Role Exciting:

• [Boots-on-the-Ground Impact] You'll be the regional operator who brings marketing programs to life in Japan, creating memorable brand experiences that directly drive pipeline and customer engagement. You'll own the complete event lifecycle from concept to measurable business results.
• [Strategic Sales Partnership] Working as the primary event marketing partner for Japan SB and Mid-Market BDR and Sales Teams, you'll build strong relationships that bring prospects and customers together for meaningful conversations, accelerate deal cycles and strengthen customer relationships.
• [Regional Influence] Your field marketing successes in Japan will be shared across APAC and globally within HubSpot, positioning you at the forefront of field marketing innovation while showcasing what works in the unique Japanese B2B market.

We welcome diverse perspectives and encourage applicants to apply even if your experiences don't perfectly align with every requirement.

The Position

OPSWAT is seeking a Field Marketing Manager - Japan, to play a key role in supporting the planning, execution, and coordination of various marketing events in Japan. This position will report to the APJ Field Marketing Director.  You will work closely with the global marketing team, marketing operations, and brand/creative team. The ideal candidate is someone with a passion for marketing and events who is eager to gain hands-on experience in a fast-paced environment.

What you Will Be Doing

• Event Planning & Coordination: Assist in the planning and execution of in-person and virtual events, including trade shows, conferences, webinars, and product launches.
• Vendor Coordination: Liaise with vendors, suppliers, and venues to ensure timely delivery of services and materials.
• Marketing Support: Collaborate with the marketing team to create promotional materials, including event invitations, blog post copy, social media posts, and email campaigns.
• Logistics Management: Manage event logistics such as registration, attendee tracking, and on-site support.
• Budget Tracking: Assist in tracking event budgets, processing invoices, and ensuring cost-effective execution.
• Post-Event Analysis: Support the collection of feedback and data to evaluate event success and identify areas for improvement.
• Administrative Tasks: Handle administrative duties such as maintaining event calendars, preparing reports, and managing communication with stakeholders.

What We Need From You

• Education: Bachelor’s degree in Marketing, Communications, Event Management, or a related field.
• Experience: 2-5 years of experience in event coordination, marketing, or a related field
• Fluent in Japanese
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Creative problem-solving skills and attention to detail.
  • Familiarity with Jira, HubSpot, and Salesforce a plus.

Position

Senior Principal, Account Management (SMB)

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are seeking a strategic and results‑driven sales strategy leader to support the next phase of growth for our food delivery business in Japan. This role will play a critical part in shaping how we scale our Small and Medium‑sized Business (SMB) sales organization from Tokyo to nationwide, while supporting a large, multi‑hundred‑person Field Sales team. You will translate complex data into clear insights and practical sales strategies, partnering closely with senior stakeholders and cross‑functional teams. This is a highly visible role that combines strategic thinking, execution excellence, and people leadership in a fast‑growing, dynamic environment.

What You Will Do

• Develop and refine sales strategies and execution plans for a large‑scale Field Sales organization
• Plan and lead key projects related to merchant acquisition and regional expansion initiatives
• Analyze market trends and competitive dynamics to generate actionable insights
• Conduct performance analysis and provide consultative recommendations by merchant, region, and sales channel
• Prepare, manage, and present project and performance reports to support leadership decision‑making
• Partner closely with cross‑functional teams (Sales, Marketing, Operations, Product, Finance) to ensure smooth project execution
• Collect, structure, and analyze large datasets to support strategic and operational decision‑making
• Manage and lead team members while aligning priorities across a complex stakeholder landscape

Basic Qualifications

• Fluent‑level proficiency in Japanese
• 15+ years of experience in strategic planning, program management, sales operations, sales analysis, or field sales
• 3+ years of people management experience, including leading senior or experienced team members
• Strong logical thinking and problem‑solving skills with a structured, data‑driven approach
• High proficiency in MS Office tools (Excel, PowerPoint, etc.), with strong presentation capabilities
• Proven ability to extract insights from data and translate them into practical business strategies

Preferred Qualifications

• Business‑level proficiency in English and/or Korean
• Experience working in startup or high‑growth environments
• Strong sense of ownership with the ability to manage multiple priorities simultaneously
• Ability to thrive in fast‑paced, evolving organizations with changing business needs
• Experience working with large sales organizations and senior executive stakeholders

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Position

Senior Principal, Account Management (SMB)

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are seeking a strategic and results‑driven sales strategy leader to support the next phase of growth for our food delivery business in Japan. This role will play a critical part in shaping how we scale our Small and Medium‑sized Business (SMB) sales organization from Tokyo to nationwide, while supporting a large, multi‑hundred‑person Field Sales team. You will translate complex data into clear insights and practical sales strategies, partnering closely with senior stakeholders and cross‑functional teams. This is a highly visible role that combines strategic thinking, execution excellence, and people leadership in a fast‑growing, dynamic environment.

What You Will Do

• Develop and refine sales strategies and execution plans for a large‑scale Field Sales organization
• Plan and lead key projects related to merchant acquisition and regional expansion initiatives
• Analyze market trends and competitive dynamics to generate actionable insights
• Conduct performance analysis and provide consultative recommendations by merchant, region, and sales channel
• Prepare, manage, and present project and performance reports to support leadership decision‑making
• Partner closely with cross‑functional teams (Sales, Marketing, Operations, Product, Finance) to ensure smooth project execution
• Collect, structure, and analyze large datasets to support strategic and operational decision‑making
• Manage and lead team members while aligning priorities across a complex stakeholder landscape

Basic Qualifications

• Fluent‑level proficiency in Japanese
• 15+ years of experience in strategic planning, program management, sales operations, sales analysis, or field sales
• 3+ years of people management experience, including leading senior or experienced team members
• Strong logical thinking and problem‑solving skills with a structured, data‑driven approach
• High proficiency in MS Office tools (Excel, PowerPoint, etc.), with strong presentation capabilities
• Proven ability to extract insights from data and translate them into practical business strategies

Preferred Qualifications

• Business‑level proficiency in English and/or Korean
• Experience working in startup or high‑growth environments
• Strong sense of ownership with the ability to manage multiple priorities simultaneously
• Ability to thrive in fast‑paced, evolving organizations with changing business needs
• Experience working with large sales organizations and senior executive stakeholders

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Realize your potential by joining the leading performance-driven advertising company!

We are looking for a smart and driven Japan Marketing Coordinator to support the growth targets for the region. With a strong and dedicated team, the Japan business has grown fast - we have exclusive and long term partnerships with leading Publishers and Advertisers across Japan. 

The Japan Marketing Coordinator role is a full-time position, and sits within the APAC Marketing team. It requires the candidate to collaborate closely and work alongside the APAC Marketing Team and to further collaborate with the Japan business teams and other cross functional departments. The position aims to execute regional marketing projects to further drive business growth in the region, allowing you to drive your own journey with us long term.

We’re looking for a candidate with a can-do attitude that has excellent collaboration and written communication skills, and a drive to learn!

Responsibilities and skills:

• Collaborate effectively with cross functional teams to execute projects within the Japan Marketing strategy and plan. Work closely with multiple stakeholders from Sales, Account Management and Marketing to understand business goals and execute on marketing objectives in a timely manner.
• Create and deliver gifting initiatives to build customer loyalty, by managing supplier relationships and procurement processes for gifts and corporate merchandise, liaising with the Design team and aligning reliably with the Geo Marketing team APAC team to ensure the availability of promotional items across the region
• Localize global Marketing materials to enhance Sales conversations and cycles, ensuring accuracy, cultural relevance, and linguistic appropriateness for the Japanese market. This includes adapting messaging, visuals, and calls to action.
• Grow understanding of Content Marketing processes for blog and social channels, and create meaningful campaigns in collaboration with the content team to create case studies and examples that solidify Taboola’s impact and positioning in the Japanese Market
• Develop and localize press releases in alignment with global announcements, ensuring relevance for the Japanese market. Work closely with the local PR agency to ensure timeline translation and distribution of the PR announcements. Organise research to gauge brand reach and lift through research agencies.
• Contribute to creating an impactful presence at industry events by managing sourcing, logistics, and collateral alignment for both mid-sized and major events to raise awareness and generate demand.
• Co-create and support hosted events for customer education and retention activities in Japan by managing sourcing, logistics, stakeholder and collateral alignment.
• Develop a deep understanding of Taboola’s product positioning, core advantage and unique offering.
• Gain strategic insights into marketing activities and their business impact by supporting data and reports analysis using various platforms and tools, like Salesforce and QlikSense.

Requirements:

• Native Japanese speaker & fluent in English
• 3+ years of experience in working in Marketing in a B2B company or equivalent
• Excellent written and verbal communication skills, is able to give context to global content in a localised manner and ensure relevance for the Japanese audience
• Solution-oriented problem solver and learner
• A team player, and comfortable to align and collaborate closely with cross functional teams
• Organizational skills and content marketing are a plus
• Comfortable working with remote, international teams while being based in the Tokyo office under a hybrid work model

–––––––––


What is Taboola?
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

Why choose Taboola?

Working at Taboola gives you the chance to be part of building something unique.  We are a company that embraces diversity and change, with enormous potential for growth and that offers a challenging yet collaborative working environment, where you will always feel valued and be given every opportunity to make a name for yourself. With an office culture that’s international, social and supportive, Taboola offers generous benefits, lunch options at the offices, stock options, charity days, etc. to name just a few.


So, if you’re ready for a new challenge in a company with like-minded creative individuals, a fast pace and endless opportunities with exciting brands, why not come and see what we’re all about, you won’t be disappointed. 

#LI-Hybrid

#LI-SI

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Director, Regional Supply Chain Management for Japan acts as the representative for Global Supply Chain Management for all matters relating to the Japan region. This position focusses on building, implementing and executing the regional supply planning and distribution strategy in alignment with overall regional business strategy. The role oversees the distribution network and operations, regional demand, supply, operations and inventory planning, as well as ensuring successful product in-market product launches. 

This highly matrixed role closely liaises with many global and regional functions (Sales & Commercial, Packaging, Supply Planning, Medical Affairs, Clinical Operations, Quality, Finance and Tax), and represents the global supply chain in all Japan regional matters. This position also ensures compliance of the supply operations with local / regional regulations and global standards. 

The role may also act as a liaison between the local Japan management team and the wider Technical Operations group in the Japan region – including Global Packaging Operations and Global Product Supply.   

This position is a member of the Global Supply Chain leadership team and is located in Tokyo, Japan.  

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. As the Japan region grows, support all supply related activities in the region. Represent supply chain on the regional commercial management team.  
2. Build and oversee a reliable supply network in Japan for commercial distribution and support local clinical distribution activities including new product launch readiness as needed. 
3. Manage all local supply chain related activities including, but not limited to, order management, transportation, warehousing, inventory management and reporting, logistics and trade (import / export), and ERP transactions for Japanese product. 
4. Own the business relationship with all in country third party logistics providers. 
5. Alongside the local commercial team, oversee the regional Sales Inventory and Operations Planning (SIOP) for commercial launches, marketed products, early access programs and investigator sponsored trials. 
6. Develop annual budget plans and ensure supply chain costs in the region align with financial goals. Identify opportunities for supply chain related cost savings and implement solutions. 
7. Ensure compliance with regional regulations, GDP guidance, trade compliance and tax compliance in all areas of the regional supply chains 
8. Support for order processing operations from and to the wholesaler. 

Requirements:

1. Language: Fluency in both Japanese and English is required, both written and spoken, as well as understanding of local business norms in both countries. 
2. Education: A bachelor’s degree or local equivalent in a related field (Supply Chain, Business, Engineering). A master’s degree in business administration (MBA) is strongly preferred. 
3. Management experience: 8 or more years of experience in Supply Chain / Technical Operations in the pharmaceutical or biotech industries. Strong preference for project management and pharmaceutical launch experience as well as a certificate in Lean / Six-sigma training (green belt or higher). 
4. Pharmaceutical and regulatory experience: Understanding of pharmaceutical industry procedures and regulations including GxP and other regulatory requirements – particularly as it pertains to the local Japan market. Experience with new product introductions as it pertains to supply chain is preferred. 
5. Quality acumen: Familiarity with local and harmonized quality standards as they pertain to finished products and distribution. Experience operating in a pharmaceutical or biotechnology quality system and its related components (deviation, change control, etc…)    
6. Financial acumen and compliance: Understanding of regional and global commercial implications including SOX, tax regulations, international trade rules and trade compliance. 
7. Information technology: Hands on experience with the implementation and / or operation of a scalable enterprise resource system (ERP) such as Oracle, SAP or similar system. 
8. Travel: Ability and willingness to travel throughout Japan as needed as well as internationally (estimated four times per year), including travel to California. 

#LI-CK1  #LI-Hybrid

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka).

Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2).

*1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

What You Will Do 

Basic Qualifications 

• Ability to analyze business risks from a Legal and PR perspective
• Experience in external affairs or public-facing issue resolution
• At least 2 years of relevant experience in areas such as customer support, external complaint handling, service planning, or similar roles
• Experience developing rapid response strategies and handling on-site or urgent situations

Preferred Qualifications

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Associate, Talent Acquisition (2026 Start)

Location: Tokyo

Onboarding Date: July 2026 

The Company

AlphaSights is the global leader in knowledge on-demand. We connect investors and business leaders with the knowledge they need to succeed. Working from nine cities globally, our 1500+ colleagues provide round-the-clock coverage to the world’s top investment funds, consultancies, and Fortune 500s. Founded in 2008, AlphaSights is a fast-growing, founder-led company. 

Learn more about us at alphasights.com. 

AlphaSightsは、ナレッジオンデマンドのグローバルリーダーです。投資家やビジネスリーダーを知識とつなぎ、事業を成功へ導く支援をします。世界9都市にオフィスを展開し、1500人以上の社員が24時間体制でクライアントをサポートをしています。AlphaSightsのクライアントは、世界トップクラスの投資ファンド、コンサルティング会社、一流企業です。当社は2008年に創設され、当初からのビジョンを一貫しながら急成長を続ける企業です。

詳しくはalphasights.comをご覧ください。

What we do

We operate at the heart of the global knowledge economy, providing a suite of knowledge-on-demand services to investment funds, consultancies, Fortune 500 companies and nonprofits. Our clients use our services when evaluating critical investment and business decisions. We connect them with industry experts who possess specific knowledge that is otherwise unavailable to them.

We’re a fast-paced, client-driven service organization. We respond to client inquiries within minutes and deliver within hours. When deadlines are tight, and when robust insight is make or break, our clients count on us.

当社は、投資ファンドやコンサルティングファーム、Fortune 500企業や非営利団体にさまざまなナレッジオンデマンドのサービスを提供するグローバルな知識経済の中心でビジネスを行なっています。AlphaSightsのクライアントは、重要な投資や事業における決断の際に当社のサービスを利用しており、当社は特定の専門知識を持つ業界のエキスパートを紹介しています。

AlphaSightsは、即時対応が可能な、クライアントを重視したプロフェッショナルサービスを提供しています。クライアントの依頼に素早く対応し、数時間のうちにサポートを提供します。急ぎの案件や、確かな知見が必要なタイミングこそ、私たちのサービスの真価が発揮されます。

Your Role 

At AlphaSights, our people are our greatest assets and integral to the service we provide. As a Talent Acquisition Associate in our Tokyo office, you will assist in the development of creative and innovative strategies to identify and attract world-class talent, guide candidates through our pipeline, and partner to improve the recruitment process. 

Your duties will include: 

• Candidate Experience: Act as a brand ambassador for our firm and be the first point of contact to help thousands of candidates understand why AlphaSights is a great place to work; manage candidate communications and help guide them through the interview process from application to hire
• Pipeline Generation & Management: Responsible for generating and managing a high quality and active pipeline of candidates; proactively source candidates by leveraging different channels (e.g. Linkedin); use creative approaches to outreach and engage with high potential candidates with the goal of converting them into hires
• Candidate Evaluation: Responsible for screening resumes and preliminary test; conduct first round interviews effectively; ensure all candidates are evaluated and assessed fairly and accurately; proactively sell the AlphaSights vision and value proposition to candidates
• Coordination & Operations: Manage candidate pipeline in a timely and efficient manner including scheduling interviews and responding to candidates’ enquiries; managing & updating job postings accurately; preparing and sending out the offer letters & employment contracts; populating onboarding information and related trackers 
• Recruiting Initiatives & Special Projects: As a member of a scaling team, you’ll have exposure to how we develop and implement recruiting initiatives so that you can implement your own strategies over time. 
• Campus Recruitment: Work alongside the Manager/ Senior Recruiter to manage our campus recruiting logistics, organize events, ship materials, book travel, and troubleshoot real-time issues; support the team on developing and executing talent attraction and employer branding activities such as marketing campaigns, in-office events etc. 

AlphaSightsにとって人材は最大の資産であり、当社のビジネスと高いサービス提供のために質の高い採用活動は不可欠です。東京オフィスの採用担当アソシエイトとして、クリエイティブで革新的な戦略の開発を支援しながら、一流人材を発掘し、採用プロセスを通じて候補者をサポートしながら、採用過程を改善するパートナーとして勤務します。

業務内容：

• 候補者体験の窓口：当社のブランドアンバサダーとして、"Great place to work"としてのAlphaSightsを紹介する窓口となり、応募から採用までの候補者コミュニケーションを担当します。
• 母集団形成と管理：アクティブで質の高い候補者（主にバイリンガル採用）の母集団形成および管理を行い、積極的にLinkedInをはじめとするさまざまなチャンネルを検索しながら候補者を確保します。クリエイティブなアプローチでポテンシャルの高い候補者にアプローチし、採用目標の達成を目指します。
• 候補者評価：履歴書の書類選考とスクリーニング面接を担当し、効率的な面接リードを行います。すべての候補者を公平・正確に評価し、同時に候補者へAlphaSightsのビジョンと価値を積極的に説明します。
• 面接スケジュール調整&運営：面接スケジュール・候補者からの問合せ対応等の候補者管理、求人情報の管理・更新、採用通知や雇用契約の準備・送信、入社情報の記録・管理を行います。
• 率先した採用や東京・アジアでのプロジェクトリード：成長するチームの一員として、採用活動の展開および実施に携わることで、長期的な視点での戦略・実行を行います。
• 新卒・若手人材の採用：マネージャー/シニアリクルーターと共に採用の流れ、イベントの企画、資料の送付、出張の予約、課題の解決、人材獲得手段の開発や実行、マーケティングキャンペーンや社内イベント等のブランディング活動をサポートします。

What We Look For: 

• An individual who is highly reliable, energetic, and collaborative
• Someone who is highly organized has an acute attention to detail and believes that no task is too small for the success of the team
• A problem-solver who thrives in a fast-paced work environment, always embodying a ‘whatever it takes’ mantra to achieve goals 
• An interest in human capital and the world of human resources is ideally evidenced through the choice of the undergraduate degree, past internships, or on-campus involvement 
• A ‘people-person’ through and through – looking for a highly interactive, people-focused role
• Someone with demonstrated leadership roles through campus involvement or work experiences that will position you to become a leader in the business world 

• 信頼できる、活動的で協調性のある方
• 優れた時間管理能力・タスク管理能力を持ち、細部まで気を配り、チームの成功のために注力できる方
• 問題解決に素早くアクションを起こすことで、ペースの速い職場環境で活躍し、目標達成のためのプロアクティブな態度を常に体現している方
• 人材や人材育成に興味を持ち、可能であればこれまでの経歴によってそれを証明できる方（学生時代の活動を含む）
• 人と接することが好きであり、多様な人との関係構築を重視する職務を求める方
• これまでの経歴の中でリーダーシップを発揮し、ビジネスの世界でリーダーとして活躍できる方

Qualifications: 

• Bachelor’s degree, with strong academic credentials and noteworthy extracurricular leadership
• 3+ years of work experience in corporate recruitment, headhunting or executive search  (work experience in campus recruiting would be an advantage)
• Fluent English (Business level and above) and Japanese(Native level) are required

• 学士過程（4年生大学卒業かそれ以上）を終了し、成績が優秀で、課外活動でもリーダーシップを発揮している
• 企業の採用担当として、またはヘッドハンティングやエグゼクティブサーチ企業での3年程度の職務経験がある（新卒採用の経験がある方は尚良い）
• 流暢な英語（ビジネスレベル以上）、および日本語（ネイティブレベル）は必須となります

Compensation and benefits

• Expect total first-year compensation in excess of ¥5,4800,000〜¥5,880,000 (depending on your experience) 
• Full social insurance
• 15 days of paid leave and 5 days of sick leave from the first year of employment
• If you work on public holidays, you will be granted additional annual vacation days
• With commuting allowance
• 6 months maternity leave, 6 weeks paternity leave
• State-of-the-art office with amenities in the heart of Tokyo; option to WFH Friday

• 1年目の総報酬：¥5,4800,000〜¥5,880,000 (経験に応じて)
• 社会保険完備
• 入社1年目より有給休暇15日、傷病休暇5日を付与
• 祝日に勤務する場合は、年間休暇日数を追加で付与
• 通勤手当あり
• 出産休暇6ヵ月間、男性の育児休暇6週間
• 東京タワーに近い都心で、アメニティの充実したオフィスです。毎週金曜日は、自宅勤務のオプションがあります。

AlphaSights is an equal-opportunity employer. 

AlphaSightsは雇用機会均等を重視する企業です。

Position

Director, Growth Marketing

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

This role owns Rocket Now’s growth end‑to‑end in a business that is heavily driven by growth marketing, with direct impact on GMV, acquisition efficiency, and sustainable unit economics. Day to day, you will lead the evolution toward a more self‑serve, in‑house performance marketing model—owning core channels, improving creative execution, and strengthening measurement and decision‑making. You will partner closely with Product teams to drive results through both marketing execution and product‑led initiatives, drawing inspiration from highly disciplined, performance‑driven commerce platforms. As a hands‑on leader, you will build and develop the team over time, setting the operating model, talent bar, and culture needed to deliver fast, efficient, and scalable growth.

What You Will Do

• Own Rocket Now’s growth end‑to‑end, driving customer acquisition, order growth, GMV, and market share with full accountability for unit economics and ROI.
• Define and execute a performance‑driven growth strategy, identifying step‑change opportunities while continuously raising the bar on speed, scale, and efficiency.
• Lead performance marketing across all major paid channels, owning large budgets and optimizing the full funnel from acquisition through retention.
• Build and evolve a strong in‑house, self‑serve performance marketing capability, improving execution quality, creative output, and measurement rigor.
• Drive data‑first decision making through robust attribution, experimentation, and ROI modeling in close partnership with Data and Engineering teams.
• Operate as a senior cross‑functional leader, working closely with Product, Pricing, Merchant, and Operations teams to unlock sustainable growth.
• Relentlessly optimize efficiency by improving CAC, ROAS, and payback while balancing short‑term performance with long‑term customer value.

Basic Qualifications

• Proven experience owning growth or performance marketing with direct responsibility for acquisition outcomes and business metrics.
• Hands‑on experience operating and optimizing core performance marketing channels in a self‑serve, in‑house environment.
• Strong analytical and data‑driven mindset, with experience using experimentation, attribution, and metrics to guide decisions.
• Demonstrated people leadership experience, with a track record of building teams and driving high execution standards.
• Excellent communication and interperonsal skills partnering cross‑functionally with Product, Data, and Operations to deliver business impact beyond marketing alone.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Experience scaling growth in a high‑velocity consumer, marketplace, or on‑demand business.
• Track record of reducing agency dependency and building durable internal performance marketing capabilities.
• Familiarity with highly disciplined, performance‑driven commerce or platform models.
• Business‑level Japanese proficiency with the ability to operate effectively in a Japanese corporate environment.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Position

Director, Growth Marketing

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

This role owns Rocket Now’s growth end‑to‑end in a business that is heavily driven by growth marketing, with direct impact on GMV, acquisition efficiency, and sustainable unit economics. Day to day, you will lead the evolution toward a more self‑serve, in‑house performance marketing model—owning core channels, improving creative execution, and strengthening measurement and decision‑making. You will partner closely with Product teams to drive results through both marketing execution and product‑led initiatives, drawing inspiration from highly disciplined, performance‑driven commerce platforms. As a hands‑on leader, you will build and develop the team over time, setting the operating model, talent bar, and culture needed to deliver fast, efficient, and scalable growth.

What You Will Do

• Own Rocket Now’s growth end‑to‑end, driving customer acquisition, order growth, GMV, and market share with full accountability for unit economics and ROI.
• Define and execute a performance‑driven growth strategy, identifying step‑change opportunities while continuously raising the bar on speed, scale, and efficiency.
• Lead performance marketing across all major paid channels, owning large budgets and optimizing the full funnel from acquisition through retention.
• Build and evolve a strong in‑house, self‑serve performance marketing capability, improving execution quality, creative output, and measurement rigor.
• Drive data‑first decision making through robust attribution, experimentation, and ROI modeling in close partnership with Data and Engineering teams.
• Operate as a senior cross‑functional leader, working closely with Product, Pricing, Merchant, and Operations teams to unlock sustainable growth.
• Relentlessly optimize efficiency by improving CAC, ROAS, and payback while balancing short‑term performance with long‑term customer value.

Basic Qualifications

• Proven experience owning growth or performance marketing with direct responsibility for acquisition outcomes and business metrics.
• Hands‑on experience operating and optimizing core performance marketing channels in a self‑serve, in‑house environment.
• Strong analytical and data‑driven mindset, with experience using experimentation, attribution, and metrics to guide decisions.
• Demonstrated people leadership experience, with a track record of building teams and driving high execution standards.
• Excellent communication and interperonsal skills partnering cross‑functionally with Product, Data, and Operations to deliver business impact beyond marketing alone.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Experience scaling growth in a high‑velocity consumer, marketplace, or on‑demand business.
• Track record of reducing agency dependency and building durable internal performance marketing capabilities.
• Familiarity with highly disciplined, performance‑driven commerce or platform models.
• Business‑level Japanese proficiency with the ability to operate effectively in a Japanese corporate environment.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Japan CISO, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Japan CISO, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

ABOUT THE ROLE:

We’re looking for a detail-oriented and proactive recruiting coordinator to support our fast-paced JAPAC Talent Acquisition team. This is a contract role ideal for someone who thrives in a dynamic environment and enjoys coordinating processes, managing systems, and creating a great candidate experience.

RESPONSIBILITIES:

• Schedule interviews and coordinate logistics across multiple time zones
• Maintain accurate data in our Applicant Tracking System (ATS)
• Communicate with candidates throughout the interview process to ensure a smooth and positive experience
• Partner with recruiters and hiring managers to support end-to-end recruitment processes

BASIC QUALIFICATIONS:

• 1–3 years of experience in a coordination, recruiting, or people ops/HR support role
• Strong organizational and time management skills; ability to manage multiple tasks with high attention to detail
• Excellent written and verbal communication skills in Japanese and English will be a plus
• Comfortable working with different time zones and managing scheduling complexity
• Familiarity with ATS (Greenhouse or Workday) and Google Suite products is a plus

障害者雇用

ポジション: リクルーティング・コーディネーター

勤務地： 東京( 働き方相談可能）
雇用タイプ: 正社員

Xでは、JAPAC採用チームをサポートするリクルーティング・コーディネーター を募集しています。細部にまで気を配ることができ、積極的に行動できる方はぜひご応募ください。
ダイナミックな環境での業務や、採用プロセスの調整やシステム管理、候補者にとって良好な体験を提供することに興味をお持ちいただける方に向いています。

主な業務内容

• 複数のタイムゾーンにまたがる面接の日程調整およびロジスティクスの管理
• 応募者管理システム（ATS） のデータを正確かつ最新の状態に維持
• 候補者との連絡を通じ、スムーズで前向きな面接体験を提供
• リクルーターや採用マネージャーと連携し、採用プロセス全体をサポート

応募資格

• コーディネーション業務、採用、または人事／People Opsサポート業務での1〜3年の経験
• 優れた組織力および時間管理能力、細部への高い注意力
• 日本語での優れた文章力およびコミュニケーションスキル、英語ができると尚可
• 複数のタイムゾーンをまたぐスケジューリング業務に柔軟に対応できる方
• Greenhouse、Workday などのATS、または Google Workspace（Docs, Sheets, Calendarなど） の使用経験があれば尚可

About Rocket Now

Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,　Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Purpose

What You Will Do 

• Active Media Pitching: Lead proactive media engagement including visits to editorial departments at major dailies and specialized consumer/tech trade press.
• Relationship Maintenance: Build and sustain relationships with influential reporters, editors, and freelance writers.

• Localization: Don’t just translate; customize global messaging into culturally resonant Japanese narratives that appeals to local consumer sensibilities.
• Press Kit Mastery: Develop high-quality Japanese press kits, including "Fact Sheets," "Backgrounders," and localized high-res visual assets for broadcast media.
• Event Logistics: Manage the end-to-end execution of press conferences and on-site meetings with media and stakeholders.

• Morning Report Execution: Oversee daily media clipping and sentiment analysis 
• Rapid Response: Draft immediate "Official Statements" and "Q&A" documents for delivery to media when needed.

• Storytelling: Work cross functionally to find and develop stories around the Rocket Now ecosystem. 
• Agency Direction: Provide daily, granular direction to PR agencies to ensure they are meeting KPIs for media coverage and key message penetration.

Basic Qualifications

• 10+ years of hands-on PR experience in the Japanese market, specifically within online food delivery, last-mile logistics, or general e-commerce.
• Proven Media Experience: Demonstrated success in organizing and executing large-scale press conferences in Japan.
• English Proficiency: Strong business English for reporting to global headquarters and interpreting global brand guidelines.
• Writing Precision: Ability to write a variety of communications assets including press releases and company overviews

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Job Description

Key Responsibilities:
•Monitor real-time performance dashboards (e.g. SLA, supply quality, on-time delivery, etc.).
•Take immediate corrective actions (e.g. trigger alerts, escalate issues) to maintain service standards.
•Collaborate with workforce management, customer support, delivery operations, or field teams to address bottlenecks.
•Analyze root causes of service disruptions and implement real-time quality improvement actions.
• Lead daily service quality briefings and provide insight to management on performance trends and anomalies.
•Develop and maintain SOPs for real-time quality interventions and escalations.
•Use real-time data to support decision-making and optimize staffing and capacity planning.
•Train and support front-line teams on best practices for maintaining service quality.
• Participate in continuous improvement initiatives and service recovery planning.

Requirements:
• 1+ years experience in service operations, quality management, or real-time monitoring.
• Strong analytical skills and experience with dashboards, KPI tracking tools, and root cause analysis.
• Excellent communication and crisis management skills.
• Experience in high-volume environments (e.g. logistics, customer support, call centers).
• Familiarity with tools like Genesys, NICE, Salesforce, Tableau, or other real-time monitoring platforms
• Possibility of Weekend/Night shift work

Preferred:
• Bachelor’s degree in Business, Operations
• Lean Six Sigma or quality certification is a plus.
• Knowledge of industry-specific SLAs and service metrics.

採用プロセス

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※面接日程や結果は、応募時にご提出いただいたメールアドレス宛にご連絡いたします。

留意事項

• 本求人は、募集枠が充足された場合、掲載終了日より前に募集を終了する可能性があります。
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• 入社時または入社後の業務内容・職位は、候補者の経験や事業上の必要性に応じて変更となる可能性があります。変更後の職務内容・職位については、特別な制限を設けないものとし、入社前に適切なタイミングでご案内いたします。
• 応募後の詳細は、メールまたは面接時に別途ご案内いたします。

プライバシー通知

ご応募に際してご提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理いたします：https://www.coupang.jobs/jp/privacy-policy/

About Rocket Now

Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,　Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Purpose

What You Will Do 

1. Business Development Project Ownership

Basic Qualifications

• 5–10+ years of experience in Business Development, Consulting, Account Management, Partner Marketing, or other commercial roles.
• Proven experience leading cross-functional projects with strong ownership.
• Strong communication and negotiation skills with brand or partner stakeholders.
• Ability to thrive in a fast-paced, execution-driven environment.
• Fluent-level Japanese (English proficiency is a plus).

Preferred Qualifications

• Experience in F&B, retail, delivery/marketplace platforms, or digital marketing.
• Understanding of Ads products, performance metrics, and co-funding models.
• Demonstrated track record of delivering measurable commercial results.

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

About Rocket Now

 Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

 CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview  

What You Will Do 

• Define and lead the mid- to long-term strategy for Rocket Now’s ads business, including revenue growth roadmap and structural initiatives to maximize monetization efficiency.

• Establish key performance indicators (KPIs) across product, sales, and operations; build executive-level reporting frameworks and performance governance mechanisms

• Drive advanced quantitative analysis to identify revenue opportunities, pricing strategies, yield optimization, and operational efficiency improvements

• Partner with Product teams to shape ad products (sponsored listings, performance ads, display formats, etc.), ensuring scalability and measurable advertiser outcomes

• Lead cross-functional initiatives to improve advertiser acquisition, retention, and lifecycle value

• Identify structural bottlenecks, proactively solve high-impact business issues, and influence executive-level decision-making

Basic Qualifications 

• Bachelor’s degree required; MBA or advanced degree preferred

• 10+ years of experience in strategy, business planning, ads monetization, consulting, or related fields

• Proven experience leading advertising or marketplace monetization strategy within a platform, e-commerce, delivery, or digital media company

• Strong track record of owning large-scale initiatives and driving measurable financial impact

• Exceptional analytical skills with deep comfort in data-driven decision making and financial modeling

• Demonstrated ability to influence senior stakeholders and lead complex, cross-functional initiatives

• Ability to operate effectively in a fast-paced, high-growth, and ambiguous environment

• Excellent communication in both Japanese and English

Preferred Qualifications 

• Direct experience building or scaling performance advertising products

• Experience managing advertising P&L or revenue strategy at scale

• Background in consulting (strategy/operations) or high-growth tech environments

• Experience leading and developing high-performing teams

• Strong intellectual curiosity — consistently asking “why” to uncover root causes and scalable solutions

• Entrepreneurial mindset with resilience and ownership mentality

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Virtual Onsite Interviews – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Working Conditions 

• Employment Type: Full time employment
• Other details will be provided separately 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities (Drafter: Need to select corresponding company name based on company hiring)

{{CP One Japan/Rocket Now}} is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

What You Will Do

• Monitor real-time performance dashboards (e.g. SLA, supply quality, on-time delivery, etc.).
• Take immediate corrective actions (e.g. trigger alerts, escalate issues) to maintain service standards.
• Collaborate with workforce management, customer support, delivery operations, or field teams to address bottlenecks.
• Analyze root causes of service disruptions and implement real-time quality improvement actions.
• Lead daily service quality briefings and provide insight to management on performance trends and anomalies.
• Develop and maintain SOPs for real-time quality interventions and escalations.
• Use real-time data to support decision-making and optimize staffing and capacity planning.
• Train and support front-line teams on best practices for maintaining service quality.
• Participate in continuous improvement initiatives and service recovery planning.

Basic Qualifications

• 1+ years experience in service operations, quality management, or real-time monitoring.
• Strong analytical skills and experience with dashboards, KPI tracking tools, and root cause analysis.
• Excellent communication and crisis management skills.
• Experience in high-volume environments (e.g. logistics, customer support, call centers).
• Familiarity with tools like Genesys, NICE, Salesforce, Tableau, or other real-time monitoring platforms
• Possibility of Weekend/Night shift work

Preferred Qualifications

• Bachelor’s degree in Business, Operations
• Lean Six Sigma or quality certification is a plus.
• Knowledge of industry-specific SLAs and service metrics.

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.  
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.  

https://privacy.coupang.com/en/land/jobs/  

About Rocket Now

Now Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,　Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Purpose

What You Will Do 

• Active Media Pitching: Lead proactive media engagement including visits to editorial departments at major dailies and specialized consumer/tech trade press.
• Relationship Maintenance: Build and sustain relationships with influential reporters, editors, and freelance writers.

• Localization: Don’t just translate; customize global messaging into culturally resonant Japanese narratives that appeals to local consumer sensibilities.
• Press Kit Mastery: Develop high-quality Japanese press kits, including "Fact Sheets," "Backgrounders," and localized high-res visual assets for broadcast media.
• Event Logistics: Manage the end-to-end execution of press conferences and on-site meetings with media and stakeholders.

• Morning Report Execution: Oversee daily media clipping and sentiment analysis 
• Rapid Response: Draft immediate "Official Statements" and "Q&A" documents for delivery to media when needed.

• Storytelling: Work cross functionally to find and develop stories around the Rocket Now ecosystem. 
• Agency Direction: Provide daily, granular direction to PR agencies to ensure they are meeting KPIs for media coverage and key message penetration.

Basic Qualifications

• 10+ years of hands-on PR experience in the Japanese market, specifically within online food delivery, last-mile logistics, or general e-commerce.
• Proven Media Experience: Demonstrated success in organizing and executing large-scale press conferences in Japan.
• English Proficiency: Strong business English for reporting to global headquarters and interpreting global brand guidelines.
• Writing Precision: Ability to write a variety of communications assets including press releases and company overviews

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Company Introduction  

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview  

Rocket Now (CP One Japan) is looking for an experienced Senior Product Manager for Japan Market Product.

This is an exciting and demanding role, where you will own and co-create key Japan market capabilities, intellectual property and know-how with other world-class product managers, engineers, scientists and business stakeholders.

As a product manager, you will define and build key components for a new on-demand logistics network where tens of thousands of stores can tap into to serve a wider Customer base. This will be a nationwide network with thousands of couriers. You will cooperate with the operations partner to create best practices and convert feedback into features.

What You Will Do 

• Own the product vision, strategy, roadmap and KPIs of a specific area of the Rocket Now customer’s shopping experience.
• Have a deep understanding of the Customer and provide the Voice of the Customer
• Manage the entire product life cycle from inception to launch, including writing product requirements, defining use cases, and setting success metrics
• Identify opportunities to improve purchase conversion by removing any friction points in the end-to-end shopping experience
• Inspire the team with the product vision and work cross-functionally to bring the product to life
• Work with business stakeholders to drive growth of our Customer, Store, and Courier bases
• Build a best-in-class shopping and logistics experience for the mobile app and website

Requirements

• Business level Japanese and English communication proficiency
• 5~10+ years of experience in product management, including developing, delivering and executing on a strong product vision
• Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
• Demonstrated ability to work with cross-functional teams and manage multiple projects
• Sound business judgment and proven ability to effectively communicate and influence others

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Description

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview
 

Rocket Now is seeking a highly experienced and results-driven Staff IT Operations Engineer to join our global Corporate IT team. This role will oversee critical end-user support functions, IT infrastructure operations, and process automation across domestic and international locations. The ideal candidate will possess deep technical expertise, excellent communication skills, and a passion for driving IT service excellence. This position reports to the Global Corporate IT Manager and plays a key leadership role in supporting Coupang's rapid growth.

Key Responsibilities:

• Lead and continuously improve IT services and endpoint operations.

• Analyze and automate high-volume service tickets for greater efficiency.

• Provide hands-on support for IT devices, infrastructure, and networking.

• Monitor LAN/WAN/WLAN systems and troubleshoot issues in coordination with vendors.

• Manage the full lifecycle of IT assets with regular reporting.

• Oversee the full IT Asset Management (ITAM) lifecycle, including procurement, deployment, maintenance, and decommissioning to ensure compliance, cost-efficiency, and data accuracy across the organization.

• Maintain IT asset Lifecyle policy and process for Coupang IT assets and report to IT leadership regularly.

• Collaborate with business stakeholders to align IT operations with business needs.

• Support IT change management and global IT project implementations.

Minimum Qualifications

• 5-10 + years of relevant IT operations experience in a fast paced environment 

• Strong proficiency in endpoint management, network troubleshooting, and IT asset management.

• Excellent interpersonal and communication skills.

• Solid understanding of Windows/macOS environments, Active Directory, and MDM solutions.

• Experience with enterprise ticketing tools (e.g., ServiceNow).

• Be able to speak both English and Japanese on a business level. 

Preferred Qualifications

• ITIL or PMP certification.

• Experience supporting large-scale user environments.

• Familiarity with data center infrastructure components (e.g., UPS, CRAC, rack/power management).

• Proven ability to lead process improvements and service automation initiatives.

会社概要 

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

募集職種 

The Accounting team in Japan ensures accurate financial reporting, compliance with Japanese statutory and tax requirements, and alignment with Coupang headquarters’ global accounting policies. The team collaborates closely with both local operations and global finance functions to maintain high standards of compliance, efficiency, and accuracy. This position is to take on broader responsibilities in financial operations, including payments processing, general ledger management, tax compliance, and financial analysis to support business needs. This role requires strong accounting expertise and the ability to collaborate across functions to ensure accurate reporting and compliance. 

主な業務内容 

• Manage and arrange payments for Coupang Eats operations (including OR-related vendor invoices and business expenses).
• Oversee the preparation, review, and posting of journal entries to ensure the accuracy of the general ledger.
• Support tax-related matters, including filings, documentation, and coordination with tax advisors.
• Monitor accounts payable, ensuring timely processing and compliance with internal controls.
• Provide financial data analysis and reporting to support business decisions and ad-hoc requests from management.
• Assist with month-end and year-end closing processes in coordination with regional and global finance teams.
• Support audits and ensure compliance with internal policies and external regulations.
• Supervise and provide guidance to the team members. 

応募資格 

基本資格 

• Bachelor’s degree in Accounting, Finance, or related discipline.  
• CPA or USCPA holder
• 5+ years of accounting experience, preferably with exposure to payments, general ledger, and tax in a multinational or fast-paced environment. 
• Solid understanding of Japanese GAAP, tax regulations, and accounting practices. 
• Strong analytical and problem-solving abilities, with attention to accuracy and detail. Proficiency in Microsoft Excel and accounting/ERP systems.
• Business-level in both English and Japanese 

採用プロセス 

書類選考 → 電話／Zoom面接 → オンサイト（またはオンライン）面接 → 内定 
※職種や状況により、プロセスが変更される場合があります。 
※面接日程や結果は、応募時にご提出いただいたメールアドレス宛にご連絡いたします。 

勤務条件 

• 雇用形態：正社員

• 試用期間：あり（期間・条件は別途通知） 

• 契約期間：該当する場合は、契約期間を別途ご案内いたします。 

• その他の詳細：ご応募後、別途ご案内いたします。 

留意事項 

• 本求人は、募集枠が充足された場合、掲載終了日より前に募集を終了する可能性があります。 

• 応募プロセスにおいて虚偽の情報が提出された場合、Coupangは採用内定を取り消す権利を有します。 

• 法令に基づき、雇用保護の対象となる方（例：退役軍人給付受給者、障がい者等）には、優先的な選考を行う場合があります。 

• 入社時または入社後の業務内容・職位は、候補者の経験や事業上の必要性に応じて変更となる可能性があります。変更後の職務内容・職位については、特別な制限を設けないものとし、入社前に適切なタイミングでご案内いたします。 

• 応募後の詳細は、メールまたは面接時に別途ご案内いたします。 

プライバシー通知 

ご応募に際してご提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理いたします：https://www.coupang.jobs/jp/privacy-policy/ 

機会均等 

Coupangは、多様で包括的な職場を目指しています。Coupangは機会均等雇用者です。 

About Rocket Now 

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower) 

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview  

Rocket Now's Ads Strategy Specialist will support the development and execution of Rocket Now’s advertising strategy through data-driven analysis, performance management, and cross-functional collaboration. This role requires strong analytical capability, business acumen, and the ability to manage multiple initiatives in a fast-paced environment.
You will work closely with Product, Sales, Operations, and Finance teams to improve advertising performance, optimize processes, and identify growth opportunities.

What You Will Do 

• Support the development and execution of advertising business strategies and growth initiatives

• Establish, track, and analyze key performance indicators (KPIs) for ad products and operations

• Conduct quantitative analyses to identify revenue opportunities, pricing improvements, and operational efficiencies

• Build regular performance reporting and generate insights to support leadership decision-making

• Partner cross-functionally to improve advertiser performance, campaign effectiveness, and operational workflows

• Identify business issues through data analysis and propose actionable solutions

• Support new ad product launches and operational improvement

Basic Qualifications 

• Bachelor’s degree required

• 6+ years of experience in strategy, business planning, analytics, consulting, or related fields

• Strong analytical skills with experience working with large datasets and performance metrics

• Ability to translate data into clear business insights and recommendations

• Strong project management skills and ability to manage multiple priorities

• Effective communication and stakeholder management skills

• Comfortable operating in a fast-paced, high-growth environment

• Business proficiency in Japanese and English

Preferred Qualifications 

• Experience in tech, advertising, or platform businesses

• Experience working closely with product and sales teams

• Background in consulting or high-growth technology companies

• Strong intellectual curiosity and problem-solving mindset

• Experience supporting revenue growth or monetization initiatives

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Working Conditions 

• Employment Type: Full time Employment
• Other details will be provided separately 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

About Rocket Now

 Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi,

Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Job Description

Role Overview

The Merchant Strategy Manager plays a core role in shaping Coupang’s merchant-side strategy. This role is responsible for developing analytical frameworks, measurement methodologies, and algorithms that define how the business evaluates merchant selection, coverage, pricing, and expansion.

Working closely with Analytics, Product, Operations, and Sales, this role focuses on turning large, complex datasets into repeatable insights, metrics, and decision tools that directly support business growth. The scope is highly strategic, with ownership over initiatives that influence both what the business prioritizes and how success is measured.

Key Responsibilities

Strategy & Business-Critical Initiatives

• Support and drive merchant-side initiatives that are critical to near- and mid-term business growth
• Help define the strategic roadmap for how merchant data, insights, and metrics are used across the organization
• Translate high-level business questions into structured analytical and measurement frameworks

Measurement, KPIs & Analytics Frameworks

• Own the design and evolution of merchant-related KPIs, ensuring metrics are:
• customer- and outcome-oriented
• analytically sound
• actionable for cross-functional teams
• Partner with Analytics to build scalable measurement frameworks that continuously generate new insights, rather than one-off analyses
• Define diagnostic metrics and leading indicators to explain why performance is changing, not just what is changing
• Ensure consistency and clarity in how merchant performance is measured across teams and forums

Algorithms & Insight Generation

• Develop algorithms and rule-based models to solve concrete business problems (e.g., identifying ghost stores, classifying merchant types, detecting inefficiencies in selection, pricing, or coverage)
• Own the end-to-end lifecycle of analyses: problem framing, methodology design, validation, and communication
• Proactively surface insights that influence strategic decisions in a fast-moving environment

Cross-functional Collaboration & Execution

• Work closely with Analytics, Product, Operations, and Sales to ensure strategy and measurement translate into execution
• Act as a thought partner to cross-functional leaders by pressure-testing assumptions and proposing data-backed alternatives
• Support alignment across teams by providing a shared analytical and measurement language

Qualifications

Required

• Experience in strategy, analytics, consulting, bizops, or data-driven roles
• Strong analytical skillset; able to work independently with large datasets (SQL proficiency required)
• Experience designing KPIs, metrics, or measurement frameworks for complex business problems
• Ability to structure ambiguous questions and build practical, scalable solutions
• Strong communication skills in a fast-paced, cross-functional environment
• Business level English

Preferred

• Experience in marketplaces, e-commerce, food delivery, or platform businesses
• Background in management consulting, corporate strategy, or advanced analytics
• Familiarity with experimentation, optimization problems, or applied data science concepts
• Comfort operating in fast-paced, ambiguous environments with evolving priorities

What Success Looks Like

• Merchant strategy decisions are driven by clear, well-defined KPIs and analytical frameworks
• Metrics are trusted, consistently used, and clearly tied to business outcomes
• New insights are generated proactively and at speed as the business evolves
• Leadership and cross-functional teams share a common understanding of merchant performance

Why This Role

• Ownership over high-impact, business-critical strategy and measurement problems
• Opportunity to define how success is measured, not just reported
• Close partnership with senior leadership and core execution teams

About Tokyo

Applied Intuition entered the Japan market in 2019. The company has rapidly grown and established strategic relationships with major Japanese automotive OEM customers. Based in Otemachi area, the Tokyo site consists of more than 60 employees who previously come from Woven by Toyota, Mobileye, TIER IV, Google, Siemens and other renowned companies. We are hiring our first new graduate class - want to learn more?

About the role

As a Fleet Specialist on the Autonomous Vehicle Operations team, you will oversee frontline operators and ensure efficient execution of daily shift activities. You will serve as the key operational point of contact during your shift, directly managing vehicle assignments, triage escalations, and team performance. This role requires strong leadership and situational awareness to ensure safety, quality, and consistency in AV testing operations. You will also partner closely with the Site Lead to implement local strategy, uphold policies, and maintain alignment with broader organizational goals.

At Applied Intuition, you will:

• Lead and support a team of operators during your assigned shift, ensuring clarity of responsibilities and strict adherence to safety protocols.
• Oversee the maintenance, inspection, and general health of the vehicle fleet to ensure maximum uptime for testing.
• Manage end-to-end logistics including route planning, long-distance testing, and equipment transport.
• Develop daily run plans aligned to data collection quotas; track disengagement rates and report root causes to engineering.
• Own shift-level people management responsibilities, including attendance tracking, policy adherence, and coaching on performance or conduct
• Act as the primary escalation point for vehicle faults, on-road incidents, or workflow blockers, ensuring rapid triage and reporting.
• Monitor vehicle deployment execution and shift progress against planned testing metrics; summarize outcomes for handoff and reporting
• Ensure all operations comply with Japanese road laws and internal safety standards (serving as a certified Operation Manager/運行管理者).
• Contribute to the continuous improvement of operational workflows, including post-shift reviews and root cause assessments

We're looking for someone who has:

• 3+ years of experience in operations, field team leadership, or vehicle/fleet coordination
• Proven track record in managing vehicle maintenance, driver shifts, or complex logistical scheduling.
• Experience guiding frontline teams in a dynamic, tech-driven environment
• A proactive and hands-on approach to problem-solving, conflict resolution, and team support
• Safety-first mindset with a track record in high-pressure environments.

Nice to have:

• Experience working with autonomous vehicles, automotive testing, or robotics systems
• Familiarity with Fleet Management Systems (e.g., Fleetio), Jira, Slack, Confluence, and Google Workspace
• Strong leadership, communication, and team management skills
• Knowledge of basic telemetry systems, software deployment processes, or AV health tools
• Experience supporting multi-program vehicle operations in a cross-functional setting
• Familiarity with vehicle testing workflows, shift scheduling, and operations documentation
• Certified Operation Manager (運行管理者) qualification in Japan (Freight or Passenger).

About the role

As a member of the Applied AI team at Anthropic, you will be a technical Product Engineer focused on becoming a trusted technical advisor to customers as they adopt Claude. You will work closely with customer product and engineering teams as they ship new products powered by Claude: advising on architecture design decisions, developing evaluation frameworks, and guiding customers through the most cutting edge implementation patterns for LLMs.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from technical discovery through successful deployment. You'll combine deep engineering expertise with customer-facing skills to help customers understand the potential of working with LLMs and build innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability. 

Responsibilities

• Serve as a technical advisor to Anthropic customers as they deploy new products & workflows with our models: from discovery through deployment, coordinating internally across multiple teams to drive customer success

• Partner with account executives to deeply understand customer product requirements and architect technical solutions, ensuring alignment between business objectives and technical implementation

• Guide technical architecture decisions and help customers build state-of-the-art products & workflows with LLMs via API

• Develop customized pilots, prototypes, and evaluation suites that make the case for customer deployment of our models into customer products and workflows via our API

• Lead hands-on technical workshops and code reviews with customer engineering teams

• Identify common design patterns and contribute insights back to our Product and Engineering teams 

• Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks

• Travel occasionally to customer sites for workshops, implementation support, and building relationships

• Attend conferences, lead speaking engagements, write blog posts and white papers on topics surrounding the AI space

You may be a good fit if you have

• 4+ years of experience in a technical roles such as Customer Engineer, Forward Deployed Engineer, Software Engineer or Technical Product Manager with a desire to work closely with customers

• Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale

• Strong programming skills with proficiency in Python and experience building production applications

• Expertise working with common LLM implementation patterns, prompt engineering, evaluation frameworks, agent frameworks, and retrieval frameworks.

• Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems

• High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity

• Passion for advancing safe, beneficial AI systems through creative technical applications

• Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach

• Fluent in Japanese and English

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

About the role

As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.

Responsibilities:

• Partner with account executives across Japan to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation

• Serve as the primary technical advisor to enterprise customers across Japan throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success

• Support customers building with both the Claude API and Claude for Work 

• Create and deliver compelling technical content tailored to different audiences across Japan. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives

• Guide technical architecture decisions and help customers across Japan integrate Claude effectively into their existing technology stack

• Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases

• Identify common integration patterns and contribute insights back to our Product and Engineering teams

• Travel occasionally to customer sites for workshops, technical deep dives, and relationship building

• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns

You may be a good fit if you have:

• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager

• Native-level Japanese fluency and business-level English required

• Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders

• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more

• Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders

• Experience designing scalable cloud architectures and integrating with enterprise systems

• Comfortable with python

• Familiarity with common LLM frameworks and tools or a background in machine learning or data science

• Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities

• A love of teaching, mentoring, and helping others succeed

• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities

• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

About the Role (Japanese Version Below) :

We are looking for an experienced, passionate, and detail-oriented Producer to join the Fever Originals team. You will take responsibility for the end-to-end production of complex live entertainment experiences involving the construction of permanent or semi-permanent physical spaces, ensuring they are delivered on time, on budget, and to the highest quality standards.

This role spans technical production, creative development, budgeting, process management, and leadership, and requires strong adaptability, problem-solving skills, and the ability to balance speed and quality.
You will serve as the main production point of contact across a wide portfolio of projects, coordinating technical teams, business leaders, our partners and external vendors, while leading processes that guarantee exceptional experiences for our audiences.

The role will be based in Tokyo and the company will sponsor the stay of the freelancer in Tokyo. This is a freelance role. 

Project Management

• Oversee all phases of production—from initial concept development through on-site execution and post-event wrap-up.
• Interpret creative briefs, site layouts, and project requirements to ensure feasibility and alignment with company goals.
• Validate site logistics and operational needs through planning sessions, venue scouting, and site visits.
• Coordinate cross-department collaboration across creative, operations, technical, and vendor teams.

Process & Documentation

• Create and maintain comprehensive production documentation, timelines, and handover materials.
• Develop and track schedules, milestones, and deliverables using project management tools.
• Support consistent communication flow and version control for all project documentation.

Budgeting & Financial Management

• Build, manage, and reconcile production budgets from feasibility through final delivery.
• Track project spending and identify opportunities for optimization or cost savings.
• Oversee contracts, vendor negotiations, purchase orders, and invoice processing.
• Assist with closing out event P&Ls and financial reporting.

Leadership & Communication

• Lead team and client meetings, capturing action items and ensuring accountability.
• Present confidently to senior stakeholders, clients, and partners.
• Translate complex production challenges into practical, solution-oriented recommendations.
• Support and mentor production coordinators or junior staff as needed.

Soft Skills

• Demonstrate adaptability, composure, and creative problem-solving under pressure.
• Promote teamwork, collaboration, and positive communication across departments.
• Take ownership of large, multi-stakeholder projects from planning through delivery.
• Maintain strong relationships with vendors, venues, and clients through professionalism and reliability.

About You:

You thrive in a fast-paced environment and pride yourself on your flexible, detailed, analytical mindset. Candidates need to be passionate about the entertainment/events industry. You will have to be comfortable delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners, and thinking bigger about how we create a compelling experience. 

• 5+ years of experience in the event production industry
• Fluency in English and Japanese
• Proven track record of managing complex projects with multiple workstreams and stakeholders.
• Strong understanding of production logistics, scheduling, and vendor coordination.
• Experience negotiating and managing contracts and budgets.
• Excellent organizational and time-management skills; proficiency with project management tools (e.g., Asana, Smartsheet, Gantt charts).
• Strong interpersonal, presentation, and communication skills.
• Ambition to grow into larger production management or leadership roles.

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks: 

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Our Hiring Process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

ポジション概要

Fever Originalsチームでは、経験豊富で情熱的かつ細部にこだわるプロデューサーを募集しています。
本ポジションでは、常設または半常設の物理空間の構築を伴う複雑なライブエンターテインメント体験のエンドツーエンドの制作を担当し、納期・予算・品質のすべてにおいて最高水準での実現を担っていただきます。

本職種は、テクニカルプロダクション、クリエイティブ開発、予算管理、プロセスマネジメント、チームリーダーシップにまたがる役割であり、高い適応力、課題解決力、スピードと品質のバランスを取る能力が求められます。

また、複数プロジェクトにおける制作の主要窓口として、技術チーム、ビジネス責任者、パートナー、外部ベンダーとの連携を行い、観客に卓越した体験を提供するためのプロセスをリードしていただきます。

職務内容

プロジェクトマネジメント

• コンセプト開発から現場での実行、イベント終了後の振り返りまで、制作の全フェーズを統括
• クリエイティブブリーフ、会場レイアウト、プロジェクト要件を理解・解釈し、実現可能性と会社目標との整合性を担保
• プランニングセッション、会場視察、現地確認を通じて、会場運営および物流要件を検証
• クリエイティブ、オペレーション、技術、ベンダー各チーム間の連携を調整

プロセス管理・ドキュメンテーション

• 包括的な制作ドキュメント、スケジュール、引き継ぎ資料の作成および管理
• プロジェクト管理ツールを活用し、スケジュール、マイルストーン、成果物を策定・管理
• ドキュメントのバージョン管理および円滑な情報共有を推進

予算管理・財務管理

• 実現可能性検討から最終納品まで、制作予算の策定・管理・精算を実施
• プロジェクト支出を追跡し、コスト最適化や削減機会を特定
• 契約管理、ベンダー交渉、発注書作成、請求書処理を統括
• イベントの損益計算（P&L）および財務レポーティングの締め処理をサポート

リーダーシップ・コミュニケーション

• チームおよびクライアントとの会議をリードし、アクション項目を明確化し進行管理を徹底
• 経営層、クライアント、パートナーに対して自信を持ってプレゼンテーションを実施
• 複雑な制作課題を実行可能な解決策として整理・提案
• 必要に応じて制作コーディネーターやジュニアスタッフの指導・育成

ソフトスキル

• プレッシャー下でも柔軟性・冷静さ・創造的な問題解決力を発揮
• チームワークと部門横断の協働、ポジティブなコミュニケーションを促進
• 多様なステークホルダーが関与する大型プロジェクトを計画から納品まで主体的に推進
• ベンダー、会場、クライアントとの信頼関係をプロフェッショナリズムと高い信頼性で維持

応募資格

• イベント制作、ライブエンターテインメント、メディア、または体験型マーケティング分野での実務経験5年以上
• 複数の業務ストリームおよびステークホルダーが関与する複雑なプロジェクトのマネジメント実績
• 制作ロジスティクス、スケジューリング、ベンダー管理に関する深い理解
• 契約交渉および予算管理の実務経験
• 優れた組織力およびタイムマネジメント能力、プロジェクト管理ツール（Asana、Smartsheet、ガントチャート等）の使用経験
• 高い対人能力、プレゼンテーション能力、コミュニケーション能力
• 英語および日本語：ネイティブまたはビジネスレベル
• 将来的により大規模な制作管理やリーダーシップポジションへ成長する意欲

福利厚生・待遇

• 魅力的な報酬パッケージ
• 急成長中のグローバル市場リーダー企業において大きな影響力を発揮できる機会
• ハイブリッド勤務および在宅勤務に対応
• 入社初日から裁量を持ち、キャリア成長の機会が豊富
• 多様で国際的な活気ある職場環境

#LI-Hybrid

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

About the Role (Japanese Version Below) :

We are looking for an experienced, passionate, and detail-oriented Producer to join the Fever Originals team. You will take responsibility for the end-to-end production of complex live entertainment experiences involving the construction of permanent or semi-permanent physical spaces, ensuring they are delivered on time, on budget, and to the highest quality standards.

This role spans technical production, creative development, budgeting, process management, and leadership, and requires strong adaptability, problem-solving skills, and the ability to balance speed and quality.
You will serve as the main production point of contact across a wide portfolio of projects, coordinating technical teams, business leaders, our partners and external vendors, while leading processes that guarantee exceptional experiences for our audiences.

This is a freelance role.

Project Management

• Oversee all phases of production—from initial concept development through on-site execution and post-event wrap-up.
• Interpret creative briefs, site layouts, and project requirements to ensure feasibility and alignment with company goals.
• Validate site logistics and operational needs through planning sessions, venue scouting, and site visits.
• Coordinate cross-department collaboration across creative, operations, technical, and vendor teams.

Process & Documentation

• Create and maintain comprehensive production documentation, timelines, and handover materials.
• Develop and track schedules, milestones, and deliverables using project management tools.
• Support consistent communication flow and version control for all project documentation.

Budgeting & Financial Management

• Build, manage, and reconcile production budgets from feasibility through final delivery.
• Track project spending and identify opportunities for optimization or cost savings.
• Oversee contracts, vendor negotiations, purchase orders, and invoice processing.
• Assist with closing out event P&Ls and financial reporting.

Leadership & Communication

• Lead team and client meetings, capturing action items and ensuring accountability.
• Present confidently to senior stakeholders, clients, and partners.
• Translate complex production challenges into practical, solution-oriented recommendations.
• Support and mentor production coordinators or junior staff as needed.

Soft Skills

• Demonstrate adaptability, composure, and creative problem-solving under pressure.
• Promote teamwork, collaboration, and positive communication across departments.
• Take ownership of large, multi-stakeholder projects from planning through delivery.
• Maintain strong relationships with vendors, venues, and clients through professionalism and reliability.

About You:

You thrive in a fast-paced environment and pride yourself on your flexible, detailed, analytical mindset. Candidates need to be passionate about the entertainment/events industry. You will have to be comfortable delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners, and thinking bigger about how we create a compelling experience. 

• 5+ years of experience in the event production industry
• Fluency in English and Japanese
• Proven track record of managing complex projects with multiple workstreams and stakeholders.
• Strong understanding of production logistics, scheduling, and vendor coordination.
• Experience negotiating and managing contracts and budgets.
• Excellent organizational and time-management skills; proficiency with project management tools (e.g., Asana, Smartsheet, Gantt charts).
• Strong interpersonal, presentation, and communication skills.
• Ambition to grow into larger production management or leadership roles.

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks: 

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Our Hiring Process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

ポジション概要

Fever Originalsチームでは、経験豊富で情熱的かつ細部にこだわるプロデューサーを募集しています。
本ポジションでは、常設または半常設の物理空間の構築を伴う複雑なライブエンターテインメント体験のエンドツーエンドの制作を担当し、納期・予算・品質のすべてにおいて最高水準での実現を担っていただきます。

本職種は、テクニカルプロダクション、クリエイティブ開発、予算管理、プロセスマネジメント、チームリーダーシップにまたがる役割であり、高い適応力、課題解決力、スピードと品質のバランスを取る能力が求められます。

また、複数プロジェクトにおける制作の主要窓口として、技術チーム、ビジネス責任者、パートナー、外部ベンダーとの連携を行い、観客に卓越した体験を提供するためのプロセスをリードしていただきます。

職務内容

プロジェクトマネジメント

• コンセプト開発から現場での実行、イベント終了後の振り返りまで、制作の全フェーズを統括
• クリエイティブブリーフ、会場レイアウト、プロジェクト要件を理解・解釈し、実現可能性と会社目標との整合性を担保
• プランニングセッション、会場視察、現地確認を通じて、会場運営および物流要件を検証
• クリエイティブ、オペレーション、技術、ベンダー各チーム間の連携を調整

プロセス管理・ドキュメンテーション

• 包括的な制作ドキュメント、スケジュール、引き継ぎ資料の作成および管理
• プロジェクト管理ツールを活用し、スケジュール、マイルストーン、成果物を策定・管理
• ドキュメントのバージョン管理および円滑な情報共有を推進

予算管理・財務管理

• 実現可能性検討から最終納品まで、制作予算の策定・管理・精算を実施
• プロジェクト支出を追跡し、コスト最適化や削減機会を特定
• 契約管理、ベンダー交渉、発注書作成、請求書処理を統括
• イベントの損益計算（P&L）および財務レポーティングの締め処理をサポート

リーダーシップ・コミュニケーション

• チームおよびクライアントとの会議をリードし、アクション項目を明確化し進行管理を徹底
• 経営層、クライアント、パートナーに対して自信を持ってプレゼンテーションを実施
• 複雑な制作課題を実行可能な解決策として整理・提案
• 必要に応じて制作コーディネーターやジュニアスタッフの指導・育成

ソフトスキル

• プレッシャー下でも柔軟性・冷静さ・創造的な問題解決力を発揮
• チームワークと部門横断の協働、ポジティブなコミュニケーションを促進
• 多様なステークホルダーが関与する大型プロジェクトを計画から納品まで主体的に推進
• ベンダー、会場、クライアントとの信頼関係をプロフェッショナリズムと高い信頼性で維持

応募資格

• イベント制作、ライブエンターテインメント、メディア、または体験型マーケティング分野での実務経験5年以上
• 複数の業務ストリームおよびステークホルダーが関与する複雑なプロジェクトのマネジメント実績
• 制作ロジスティクス、スケジューリング、ベンダー管理に関する深い理解
• 契約交渉および予算管理の実務経験
• 優れた組織力およびタイムマネジメント能力、プロジェクト管理ツール（Asana、Smartsheet、ガントチャート等）の使用経験
• 高い対人能力、プレゼンテーション能力、コミュニケーション能力
• 英語および日本語：ネイティブまたはビジネスレベル
• 将来的により大規模な制作管理やリーダーシップポジションへ成長する意欲

福利厚生・待遇

• 魅力的な報酬パッケージ
• 急成長中のグローバル市場リーダー企業において大きな影響力を発揮できる機会
• ハイブリッド勤務および在宅勤務に対応
• 入社初日から裁量を持ち、キャリア成長の機会が豊富
• 多様で国際的な活気ある職場環境

#LI-Hybrid

Role

We are looking for a Field Marketing Specialist to join our Marketing team in Japan, reporting to the Marketing Director of North Asia. The Field Marketing Specialist is a key member of the regional marketing team, responsible for planning, coordinating, and executing marketing initiatives across multiple channels. You will focus on hands-on project management, data reporting, and campaign analysis while contributing to strategic initiatives within a dynamic, fast-paced organization.

What you’ll do (Role Expectations)

• Plan and execute events, webinars, trade shows, and regional campaigns, ensuring the availability of necessary materials and improving performance based on results

• Maintain accurate updates in CRM and automation tools, track campaign results, analyze ROI/KPIs, and deliver actionable insights for optimization

• Drive collaborative marketing activities with partners, particularly Technical Alliance Partners

• Handle event timelines, budgets, logistics, vendor coordination, and inventory readiness to ensure smooth and timely project delivery

• Support the team with administrative tasks and operational assistance to drive overall marketing efficiency

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 1–2 years of experience in marketing, event coordination, or project management

• Fluent in Japanese (native or business level) with basic conversational English skills for international collaboration

• Strong organizational skills with the ability to effectively set priorities and manage multiple assignments

• Exceptional attention to detail and a results-driven mindset to ensure accuracy and impact in all deliverables

• Excellent communication and interpersonal skills with the ability to work in cross-functional and multicultural teams

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with CRM/marketing automation tools like Salesforce or Marketo and creative tools such as Adobe Photoshop or Illustrator

• Basic understanding of digital marketing strategies, including SEO, PPC, and social media marketing

• Proven experience in relationship management with vendors, partners, or distributors

#LI-TY2 #LI-Hybrid

About the role

As an Enterprise Account Executive, Manufacturing & Automotive based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's manufacturing and automotive industries — two of the largest and most technically sophisticated sectors in the world. You'll own the full sales cycle from prospecting to closing, working with senior leaders at OEMs, tier-1 suppliers, and industrial manufacturers to help them accelerate R&D, optimize production operations, and transform engineering and knowledge work with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new accounts and expanding relationships across Japan's major automotive OEMs, tier-1 and tier-2 suppliers, heavy industry manufacturers, electronics manufacturers, and industrial equipment companies
• Build and execute territory plans, identifying high-value opportunities across passenger vehicle and commercial vehicle OEMs, automotive parts suppliers, industrial machinery manufacturers, semiconductor and electronics producers, and materials/chemicals companies
• Lead consultative sales processes with senior stakeholders — including chief engineers, R&D directors, heads of digital transformation, manufacturing engineering leaders, connected-vehicle and software-defined vehicle (SDV) leads, and plant operations executives — positioning AI as a driver for engineering productivity, design and simulation acceleration, supply chain intelligence, factory floor optimization, and in-vehicle/product experiences
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions tailored to the rigorous safety, quality, and reliability standards of automotive and manufacturing workflows, while respecting IP protection and data sovereignty requirements
• Stay deeply informed about trends across Japan's manufacturing and automotive sectors and global industry shifts — including electrification, SDV, autonomous driving, Industry 4.0, and smart factory initiatives — ensuring Anthropic is consistently positioned as a relevant and forward-thinking partner to companies navigating rapid technological transformation

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to the manufacturing or automotive industry — whether selling directly into OEMs, tier-1 suppliers, industrial manufacturers, or adjacent technology partners (PLM, CAD/CAE, MES, industrial software, cloud/data platforms) within the ecosystem
• A genuine understanding of how product development, manufacturing operations, and engineering organizations work in Japan, including the distinct dynamics of keiretsu relationships, long-cycle OEM–supplier partnerships, and the coexistence of traditional monozukuri culture with digital transformation initiatives
• A track record of building trusted relationships with technically sophisticated engineering and manufacturing teams, navigating organizations where chief engineers, R&D leaders, and plant/operations executives hold significant influence over technology decisions alongside traditional IT leadership
• Demonstrated ability to manage complex, multi-stakeholder sales cycles typical of automotive and manufacturing enterprises — where decisions often involve multiple business units, rigorous POC and evaluation processes, and long-horizon strategic planning
• Proven experience exceeding revenue targets by identifying and closing opportunities across a diverse portfolio of manufacturing and automotive companies with varying scales, business models, and digital maturity
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's manufacturing and automotive sectors combined with relationship-focused execution that earns trust with engineering, manufacturing, and business leaders alike
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

Program Manager - Japan Programs

Full Time
Location: Tokyo, Japan

Salary: $3,000-$5,000/month

Description

gener8tor fosters innovation ecosystems through its accelerator programs, venture capital funds, and skills-based workforce initiatives. With a strong track record of supporting high-growth companies, gener8tor has expanded across the U.S. and internationally, building partnerships with governments, corporations, universities and economic development organizations to drive entrepreneurship and economic impact. gener8tor operates accelerators across 45 cities, 25 states and 3 countries, working with more than 300 startups per year. To date, gener8tor has worked with more than 2,000 startups that have cumulatively gone on to raise more than $2.9B in financing and employ more than 14,000 people.

gener8tor is a nationally ranked venture capital firm and accelerator. We run programs for startups, musicians, artists, and innovators from all walks of life. In Japan, gener8tor partners with JETRO, local governments, and ecosystem leaders to deliver multiple programs that support Japanese startups as they expand globally.

We are seeking a Japan-based, fully bilingual (Japanese/English) Program Manager who will oversee the execution of gener8tor’s programs in Japan, including initiatives with partners such as JETRO and City/Prefectural governments. This role is ideal for someone who thrives on building deep connections with founders, mentors, investors, and community stakeholders — and who is excited to help Japanese startups prepare for and succeed in international markets.

You’ll be responsible for recruiting and selecting startups, running accelerator programming, managing relationships with partners, and ensuring participating founders have every possible opportunity to succeed.

Responsibilities

Program Leadership & Execution

• Oversee the recruitment, logistics, and execution of multiple gener8tor programs in Japan.
• Manage hybrid, virtual, and in-person program components (Japan-based and overseas immersion).
• Deliver high-quality founder support through mentorship, connections, and resource sharing.
• Serve as the lead mentor and coach for participating startups, providing guidance during and after each program.

Founder & Ecosystem Engagement

• Recruit and select promising Japanese startups with global ambitions.
  Build and maintain strong relationships with founders, mentors, investors, corporate partners, and community leaders.
• Actively engage in Japan’s startup ecosystem including attending events, speaking on panels, and connecting stakeholders.
• Support alumni with ongoing introductions to mentors, sponsors, and investors.

Partnership & Stakeholder Management

• Manage relationships with JETRO, local governments, and other program partners, providing reporting and updates as needed.
• Coordinate with gener8tor’s central team to align programming, marketing, and operations with national standards.
• Represent gener8tor externally to promote Japan as a hub for global entrepreneurship.

Requirements

Fluency in both Japanese and English is required as programming will be conducted in both languages.

• Entrepreneurial spirit and self-starter mentality. Experience as a founder, in a venture-backed company, or in venture capital is preferred.
• Deep commitment to building the startup ecosystem in Japan and supporting international expansion.
• Ability to work independently in a fast-paced environment and juggle multiple projects.
• Strong interpersonal and relationship-building skills across cultures.
• Flexibility to work some nights and weekends; willingness to travel domestically and internationally.
• Commitment to equity across race, place, and gender.
• A “no job is beneath me” mentality and willingness to roll up your sleeves.

Preferences

• Previous experience starting, working at, or coaching startups.
• Experience with accelerator or entrepreneurship programs.
• At least one year of program or product management experience.
• Relevant bachelor’s degree or equivalent experience.

At gener8tor we…

• See genius in every community. We believe the company has a chance to accomplish a generational challenge in bridging genius with opportunity.
• Never self-defeat and have a “play to win” mentality. We revolve everything we do around helping the entrepreneurs in our programs.
• Are curious. We work hard to find hidden gems others overlook.
• Believe no job is beneath us. We wipe down the tables and load up the U-Hauls with enthusiasm. Work as a team to get things done!
• Strive for “that guy emailed me.” Based on a story from our founders, we share a commitment to take a bottom-up approach to building strong, personal, 1-1 relationships. We believe that the best way to quality is through quantity. 

Our values are core to how we work. If they don’t resonate with you, this role might not be the right fit.

Apply

To apply, please fill out the form below.

About the role

As an Enterprise Account Executive, Telecommunications based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's government and Telecommunications organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them modernize the Telecommunications industry and operations with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major Telecommunications accounts and expanding existing relationships across Japan's government entities and Telecommunications
• Build and execute territory plans, identifying high-value opportunities across national government ministries, prefectural and municipal governments, and quasi-governmental organizations
• Lead consultative sales processes with senior government officials, procurement leaders, and technical stakeholders, positioning AI as a driver for digital government transformation and improved citizen services
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that meet stringent security, compliance, and procurement requirements

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to Telecommunications sector accounts, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
• A track record of managing complex, long-cycle sales processes and securing strategic deals with government entities by understanding Telecommunications sector procurement requirements and crafting compliant solutions
• Demonstrated ability to navigate Telecommunications stakeholder ecosystems, building consensus across multiple departments, budget authorities, and approval layers
• Proven experience exceeding revenue targets by effectively managing pipeline across different government fiscal timelines
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's Telecommunications sector combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for public benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role

As an Enterprise Account Executive, Retail based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's retail and consumer commerce organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them optimize operations, personalize customer experiences at scale, and strengthen their competitive position with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major retail accounts and expanding existing relationships across Japan's domestic retailers, convenience store chains, e-commerce platforms, and omnichannel brands
• Build and execute territory plans, identifying high-value opportunities across supermarket and convenience store groups, specialty retailers, fashion houses, and marketplace platforms
• Lead consultative sales processes with senior executives — including CIOs, CDOs, CMOs, and heads of supply chain and e-commerce — positioning AI as a driver for demand forecasting, personalization, inventory optimization, and enhanced customer experience
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that integrate with existing retail technology stacks while meeting Japan's data privacy requirements under the APPI framework

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to retail and consumer commerce accounts, driving adoption of emerging technologies with a consultative, solutions-oriented approach
• A track record of managing complex sales processes and securing strategic deals with large-scale retailers by understanding the operational and technology challenges unique to Japan's retail landscape
• Demonstrated ability to navigate retail stakeholder ecosystems, building consensus across merchandising, supply chain, digital, and customer experience teams with multiple budget authorities and approval layers
• Proven experience exceeding revenue targets by effectively managing pipeline across seasonal retail cycles and the rapid decision-making cadence of consumer-facing businesses
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's retail sector combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role

As an Enterprise Account Executive, System Integrators based in Tokyo, you'll be the critical link between Anthropic and Japan's leading system integrator ecosystem. You'll build and deepen strategic partnerships with major SIers — enabling them to confidently sell, implement, and support Anthropic's AI solutions within their own client portfolios. This is a high-impact, relationship-driven role that directly shapes how frontier AI reaches Japan's largest enterprises.

Responsibilities:

• Own and grow revenue generated through SIer channels by developing joint go-to-market strategies, co-selling motions, and enablement programs with Japan's top system integrators
• Build and execute partner territory plans, identifying and prioritizing relationships across tier-1 and regional SIers — including firms across IT consulting, systems integration, and managed services practices
• Lead strategic engagement with senior SIer leadership — including practice heads, solution architects, pre-sales directors, and partner managers — building the technical confidence and commercial alignment needed to close enterprise deals
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships, Marketing) to deliver enablement resources, joint solution frameworks, and go-to-market collateral that equips SIer partners to position and deploy Anthropic's AI solutions effectively
• Act as the primary escalation and support point for SIer partners navigating complex enterprise opportunities, ensuring deal momentum and customer satisfaction across the full sales cycle

You may be a good fit if you have:

• 8+ years of enterprise sales or partner management experience in Japan, with significant direct experience working with or selling through system integrators in the technology sector
• A deep understanding of how Japan's SIer ecosystem operates — including how SIers source, evaluate, and commit to vendor partnerships, and how they structure solutions for their enterprise clients
• A track record of building high-trust, mutually beneficial relationships with SIer organizations, driving consistent revenue through channel partnerships rather than direct sales alone
• Demonstrated ability to navigate complex, multi-layered SIer stakeholder environments — balancing the needs of the SIer's internal leadership, their end customers, and Anthropic's own business objectives
• Proven experience developing and executing partner enablement programs — including technical training, sales toolkits, and co-marketing initiatives — that meaningfully increase a partner's ability to sell and deliver
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to evaluating and prioritizing SIer partnerships combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role

As an Enterprise Account Executive, Transportation & Utilities based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's transportation and utility infrastructure organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them improve operational resilience, optimize asset performance, and deliver safer and more efficient services with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major accounts and expanding existing relationships across Japan's railway operators, airlines, logistics providers, electric and gas utilities, and water infrastructure organizations
• Build and execute territory plans, identifying high-value opportunities across national and regional rail groups, major carriers, electric power companies, and municipal utility providers
• Lead consultative sales processes with senior executives — including CIOs, CDOs, COOs, and heads of operations and safety — positioning AI as a driver for predictive maintenance, energy management, operational efficiency, and infrastructure resilience
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that meet the stringent safety, reliability, and regulatory standards governing Japan's critical infrastructure sectors

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to transportation and/or utility accounts, driving adoption of emerging technologies with a consultative, solutions-oriented approach
• A track record of managing complex, long-cycle sales processes and securing strategic deals with infrastructure-focused organizations by understanding the safety, regulatory, and operational requirements unique to these sectors
• Demonstrated ability to navigate the stakeholder ecosystems of asset-heavy industries, building consensus across operations, engineering, IT, and executive leadership with multiple layers of approval
• Proven experience exceeding revenue targets by effectively managing pipeline across the long planning and procurement cycles typical of infrastructure organizations
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's transportation and utility sectors combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role

As a Business Development Representative at Anthropic, you'll drive the adoption of safe, frontier AI by optimizing our lead management processes and identifying new market opportunities. In this pivotal role, you'll enable our sales team to focus on high-value, revenue-generating activities by leveraging your analytical skills, project management expertise, and strategic thinking. Your role is critical in streamlining our sales pipeline and uncovering untapped potential in the AI market.

Responsibilities:

• Maintain full ownership of pipeline generating activities in your sales territory

• Collaborate with sales teams to understand their needs and optimize lead handoff processes

• Manage and prioritize a high volume of inbound leads

• Conduct initial qualifications for high-potential leads

• Outbound against strategic prospects to generate high-intent opportunities with Startup and Enterprise teams

• Support the development and execution of strategic outbound initiatives

• Provide data-driven insights to inform sales strategies and resource allocation

• Continuously refine processes to improve efficiency and effectiveness

You may be a good fit if you have:

• 2-3+ years of experience in a fast-growing startup, preferably in lead management and project management roles or 2-3+ years of experience in a field like finance & investment banking, consulting or software engineering

• Strong analytical skills with the ability to translate data into actionable insights

• Experience with Salesforce, HubSpot, and SQL (preferred)

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced, dynamic environment

• Passion for AI/ML and understanding of API-first or consumption-based business models

• Fluent in Japanese and English 

About the role

In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Japan. This role is critical to Anthropic's APAC expansion.

You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Japan.

The ideal candidate will have a deep understanding of Japanese business culture, a passion for developing people, and the ability to navigate Japan's consensus-driven sales environment.

Responsibilities:

• Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success

• Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas

• Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems

• Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Japanese enterprise buying cycles and decision-making processes

• Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales

• Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails

• Build strong partnerships across the organization to drive strategic initiatives

• Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments

• Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build consensus

You may be a good fit if you have:

• 15+ years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies

• 5+ years of sales leadership experience within the Enterprise segment

• Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs

• Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations

• Strong technical acumen with ability to enable credible AI conversations

• Track record of successful partnership with technical teams throughout the customer journey

• Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries

• Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives

• Experience managing complex enterprise sales cycles and helping AEs secure strategic deals

• Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives

• Strategic approach to market analysis combined with tactical excellence in execution

• Passion for AI technology and commitment to its safe, responsible development

• Business-level Japanese required; English proficiency strongly preferred

About the role

As the founding member of our Japan Revenue Strategy & Operations team, you'll be instrumental in driving revenue growth across key market segments by partnering with sales leadership to develop and execute region-specific strategies. You will serve as a strategic partner, shaping how we win in Japan while building the operational foundations to scale.

Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights.

Cross-Functional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates.
• Drive cross-functional alignment on go-to-market execution.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

You may be a good fit if you have:

Required qualifications:

• 8-10+ years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Business-level Japanese required; English proficiency strongly preferred

Strong candidates may also have:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

About the role:

We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. 

This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English.

Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday. 

Responsibilities:

• Become an expert in all Anthropic products
• Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses 
• Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace
• Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries.
• Prioritize critically and comfortably adapt to an ever-evolving product landscape
• Operate in ambiguity, making informed decisions even in never-before-seen situations
• Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
• Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates
• Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products

You may be a good fit if you:

• Have experience in providing technical product support, in both English and Japanese, within a second tier, escalated, or priority support team.
• Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
• Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.)
• Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
• Have crisp but kind written communication skills and a deep care for the details
• Enjoy helping others learn about new features and complex concepts
• Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
• Have experience contributing to the foundations of a support team – this is essential, highly valuable, but often unglamorous work. And particularly key for this role due to it being among the first Support hires in APAC.
• Are proficient at working in a technical environment and are interested in Anthropic’s products
• Possess a deep sense of ownership, and are excited to help us build our team!

About the role

As an Enterprise Account Executive, Financial Services & Insurance based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's financial services and insurance organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them modernize operations, strengthen risk management, and enhance customer experiences with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major FSI accounts and expanding existing relationships across Japan's banks, insurers, asset managers, and fintech companies
• Build and execute territory plans, identifying high-value opportunities across megabanks, regional banks, life and non-life insurers, and diversified financial groups
• Lead consultative sales processes with senior executives — including CIOs, CDOs, Chief Risk Officers, and compliance leaders — positioning AI as a driver for digital transformation, regulatory compliance, and improved customer experience
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that meet the stringent regulatory, security, and data governance requirements of the FSI sector

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to financial services and insurance accounts, driving adoption of emerging technologies with a consultative, solutions-oriented approach
• A track record of managing complex, long-cycle sales processes and securing strategic deals with FSI organizations by understanding sector-specific regulatory and compliance frameworks and crafting compliant solutions
• Demonstrated ability to navigate FSI stakeholder ecosystems, building consensus across IT, risk, compliance, and business operations teams with multiple budget authorities and approval layers
• Proven experience exceeding revenue targets by effectively managing pipeline across the varying budget cycles and fiscal timelines of large financial institutions
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's FSI sector combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing. We are hiring Tokyo Office Administrators with excellent English to help take responsibility for the success of our Tokyo office.

Our office administrators are part of our global business services team which covers business services, travel and logistics, events, expense management and administration. We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: This is an office-based role based in Tokyo.

What your day will look like

• Create a professional, positive and welcoming environment for colleagues and guests
• Proactive management of front-of-house, meeting rooms and desk space
• Clerical, administrative and logistical tasks such as ordering supplies, office equipment, and processing invoices
• Creating and maintaining relationships with internal and external stakeholders
• Cross team collaboration across the company

What we are looking for

• Excellent academics
• Excellent spoken and written English skills
• Responsible and accountable
• Self-awareness and thoughtfulness
• Ability to travel up to twice a year for company events of up to two weeks duration
• Ability to grasp our existing technical systems and suggest improvements
• Strong problem-solving skills with attention to detail
• Excellent communication and interpersonal skills
• Adaptability in a fast-paced, ever-changing environment

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Pension and medical insurance
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing. We are hiring Taipei Office Administrators with excellent English to help take responsibility for the success of our Taipei office and hardware certification lab. 

Our office administrators are part of our global business services team which covers business services, travel and logistics, events, expense management and administration. We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: This is an office-based role based in Taipei.

What your day will look like

• Create a professional, positive and welcoming environment for colleagues and guests
• Proactive management of front-of-house, meeting rooms and desk space
• Clerical, administrative and logistical tasks such as ordering supplies, office equipment, and processing invoices
• Creating and maintaining relationships with internal and external stakeholders
• Cross team collaboration across the company

What we are looking for

• Excellent academics
• Excellent spoken and written English skills
• Responsible and accountable
• Self-awareness and thoughtfulness
• Ability to travel up to twice a year for company events of up to two weeks duration
• Ability to grasp our existing technical systems and suggest improvements
• Strong problem-solving skills with attention to detail
• Excellent communication and interpersonal skills
• Adaptability in a fast-paced, ever-changing environment

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Pension and medical insurance
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few roles based in offices. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder led, profitable and growing. We are hiring Beijing Office Administrators with excellent English to help take responsibility for the success of our Beijing office and hardware certification lab. 

Our office administrators are part of our global business services team which covers business services, travel and logistics, events, expense management and administration. We look for positive team players who are self-driven and results oriented, with excellent attention to detail. The best candidates show that they are forward planners, reliable and determined, and keen to assume responsibility for projects, processes and policy. We are a unique global business, so we are not looking for candidates with extensive experience so much as excellent organisers and communicators who are keen to develop skills and strive for continuous improvement.

Location: This is an office-based role based in Beijing.

What your day will look like

• Create a professional, positive and welcoming environment for colleagues and guests
• Proactive management of front-of-house, meeting rooms and desk space
• Clerical, administrative and logistical tasks such as ordering supplies, office equipment, and processing invoices
• Creating and maintaining relationships with internal and external stakeholders
• Cross team collaboration across the company

What we are looking for

• Excellent academics
• Excellent spoken and written English skills
• Responsible and accountable
• Self-awareness and thoughtfulness
• Ability to travel up to twice a year for company events of up to two weeks duration
• Ability to grasp our existing technical systems and suggest improvements
• Strong problem-solving skills with attention to detail
• Excellent communication and interpersonal skills
• Adaptability in a fast-paced, ever-changing environment

What we offer you

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Pension and medical insurance
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

About Eucalyptus

We’re on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We’re here to build better long-term care.

Euc is the company behind Juniper, one of the world’s largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

• 130% YoY revenue growth and 90% reduction in cash burn, with $100M+ raised from investors including BOND, NewView, Blackbird and Airtree.
• Scaled to over 100,000 monthly active patients across our weight-management program.
• Grew the UK patient base from 4,000 to ~40,000 and received selective NICE endorsement to provide services to the NHS.
• Tailored our offering to over 5,000 patients in Germany and Japan

About the role (What you'll be doing)

This isn’t your ordinary customer support role. You won't just be executing processes or answering tickets; you'll be at the forefront of resolving patient issues and delivering high-quality care. As an Operations Specialist, you’ll be an essential part of our mission to provide outstanding support to our patients.

Your core responsibilities:

• Patient-Centric Problem Solving: You'll take ownership of patient issues, ensuring they are resolved swiftly and effectively. Your focus is on delivering the highest standard of care and support, making a real difference in the lives of our patients.
• Collaborative Partnerships: Work closely with our doctors, nurses, pharmacies, and delivery partners to coordinate and deliver the best possible outcomes for our patients, ensuring seamless communication and collaboration across teams.
• Exceeding Service Targets: Consistently meet and exceed key performance metrics, including Customer Satisfaction (CSAT), tickets solved, Average Handling Time (AHT), and other service-related goals.
• Process Improvement & Innovation: Identify opportunities to enhance our services through optimized processes and automation. You’ll not only spot inefficiencies but also take the initiative to design and implement solutions that improve our support operations.
• Trend Identification & Escalation: Monitor and escalate recurring issues or patterns in patient tickets to your colleagues and team leaders. Your attention to detail will be crucial in preventing future problems and enhancing our service quality.

About you (Who you are):

• You have 3+ years of experience in Telehealth or healthcare support, customer service, tech support or other problem solving roles (e.g. travel and hospitality, financial services, e-commerce support, real estate, logistics)
• You have strong Japanese & English written and verbal communication skills, and can adapt your tone of voice to suit different patient needs
• You're passionate about solving problems and committed to creating positive outcomes for patients
• You’re comfortable with technology, with strong computer skills and experience using customer service tools such as Zendesk, Zoom Phone, or LINE.
• You’re proactive and reliable, with a talent for anticipating next steps and following through effectively.
• You have exceptional attention to detail and a commitment to delivering high-quality work.
• You’re genuinely interested in healthcare and wellness, and may have experience in the healthcare sector or related fields.

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.

Here’s what makes joining Euc unique:

• What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
• Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
• Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
• Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
• Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What’s ahead in Japan?

Obesity in Japan is often overlooked. Although the country is seen as a “slim nation,” the WHO recognises obesity for Asian populations from a BMI of 25 due to higher health risks at lower thresholds. Around 20% of adults receive obesity indicators during annual check-ups, yet many don’t get access to ongoing, supportive care.

Euc is here to offer a more supportive path through:

• Thoughtful, evidence-based clinical care
• Ethical and responsible prescribing
• Accessible, affordable treatment options
• Warm, non-judgmental support for every patient

Our aim: Help people in Japan live with confidence, vitality, and long-lasting wellbeing.

• Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan while collaborating with top-tier teams in the Philippines and South Africa.
• Shape your career - Access learning budgets (includes language learning), shadow peers in other teams, and learn from a global knowledge-sharing culture.
• Work where wellbeing matters — Enjoy wellness budgets, mental health support through our Employee Assistance Program, annual health checks, flu shots, and work from anywhere policy,
• Innovate with purpose - Work with state-of-the-art tools and contribute to bold, impactful solutions in healthcare.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process.