Company Introduction

CP One Japan, a wholly owned subsidiary of Coupang, Inc. (hereinafter “Coupang”), has launched a new food delivery app called ‘Rocket Now’ in selected areas of Tokyo. CP One Japan is a wholly owned subsidiary of Coupang, Inc. (NYSE: CPNG), a Fortune 150 company listed on the New York Stock Exchange and recognized as a leading technology company. CP One Japan offers food delivery service in Japan under the brand name of “Rocket Now”, and is committed to delivering fast, reliable, and customer-centered food delivery service to Japanese consumers by leveraging Coupang’s advanced technology and innovative logistics solutions.

Role Overview  

What You Will Do 

• Build and manage relationships with merchants to drive business growth
• Analyze merchant performance data and develop tailored growth strategies
• Identify and resolve merchants' pain points through high-impact projects
• Build long-term relationships with merchants, ensuring high levels of merchants satisfaction
• Work closely with cross-functional teams to align business goals  

Basic Qualifications 

• 7+ years of sales, business development, or account management experience
• 2+ years of people management experience
• Proven track record of exceeding sales or growth targets
• Strong communication and presentation skills in Japanese
• Data-driven mindset with strong analytical skills
• Comfortable working in a fast-paced, ambiguous environment

Preferred Qualifications 

• Fluent level English
• Familiarity with Salesforce, Tableau, SQL, or other BI/CRM tool

Recruitment Process and Others  

Recruitment Process  

• Application Review - 1st Virtual Interview - 2nd Virtual Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Working Conditions 

• Employment Type : Regular 
• Probationary Period : 1-6months. Confirmation of permanent employment will be subject to an assessment of job performance and role fit during this period. 
• Other details will be provided separately 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka).

Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2).

*1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

What You Will Do 

Basic Qualifications 

• Ability to analyze business risks from a Legal and PR perspective
• Experience in external affairs or public-facing issue resolution
• At least 2 years of relevant experience in areas such as customer support, external complaint handling, service planning, or similar roles
• Experience developing rapid response strategies and handling on-site or urgent situations

Preferred Qualifications

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.
• Details will be provided separately after receiving your application by email and/or during the job interview. 

Equal Opportunities

CP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act.
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment.
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives.
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities.
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process.

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments. 

About the Role (Japanese Version Below) :

We are looking for an experienced, passionate, and detail-oriented Producer to join the Fever Originals team. You will take responsibility for the end-to-end production of complex live entertainment experiences involving the construction of permanent or semi-permanent physical spaces, ensuring they are delivered on time, on budget, and to the highest quality standards.

This role spans technical production, creative development, budgeting, process management, and leadership, and requires strong adaptability, problem-solving skills, and the ability to balance speed and quality.
You will serve as the main production point of contact across a wide portfolio of projects, coordinating technical teams, business leaders, our partners and external vendors, while leading processes that guarantee exceptional experiences for our audiences.

The role will be based in Tokyo and the company will sponsor the stay of the freelancer in Tokyo. This is a freelance role. 

Project Management

• Oversee all phases of production—from initial concept development through on-site execution and post-event wrap-up.
• Interpret creative briefs, site layouts, and project requirements to ensure feasibility and alignment with company goals.
• Validate site logistics and operational needs through planning sessions, venue scouting, and site visits.
• Coordinate cross-department collaboration across creative, operations, technical, and vendor teams.

Process & Documentation

• Create and maintain comprehensive production documentation, timelines, and handover materials.
• Develop and track schedules, milestones, and deliverables using project management tools.
• Support consistent communication flow and version control for all project documentation.

Budgeting & Financial Management

• Build, manage, and reconcile production budgets from feasibility through final delivery.
• Track project spending and identify opportunities for optimization or cost savings.
• Oversee contracts, vendor negotiations, purchase orders, and invoice processing.
• Assist with closing out event P&Ls and financial reporting.

Leadership & Communication

• Lead team and client meetings, capturing action items and ensuring accountability.
• Present confidently to senior stakeholders, clients, and partners.
• Translate complex production challenges into practical, solution-oriented recommendations.
• Support and mentor production coordinators or junior staff as needed.

Soft Skills

• Demonstrate adaptability, composure, and creative problem-solving under pressure.
• Promote teamwork, collaboration, and positive communication across departments.
• Take ownership of large, multi-stakeholder projects from planning through delivery.
• Maintain strong relationships with vendors, venues, and clients through professionalism and reliability.

About You:

You thrive in a fast-paced environment and pride yourself on your flexible, detailed, analytical mindset. Candidates need to be passionate about the entertainment/events industry. You will have to be comfortable delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners, and thinking bigger about how we create a compelling experience. 

• 5+ years of experience in the event production industry
• Fluency in English and Japanese
• Proven track record of managing complex projects with multiple workstreams and stakeholders.
• Strong understanding of production logistics, scheduling, and vendor coordination.
• Experience negotiating and managing contracts and budgets.
• Excellent organizational and time-management skills; proficiency with project management tools (e.g., Asana, Smartsheet, Gantt charts).
• Strong interpersonal, presentation, and communication skills.
• Ambition to grow into larger production management or leadership roles.

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits & Perks: 

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Our Hiring Process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit, and answer any questions you may have
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

On average our process lasts 20 working days and offers usually follow within a week.

ポジション概要

Fever Originalsチームでは、経験豊富で情熱的かつ細部にこだわるプロデューサーを募集しています。
本ポジションでは、常設または半常設の物理空間の構築を伴う複雑なライブエンターテインメント体験のエンドツーエンドの制作を担当し、納期・予算・品質のすべてにおいて最高水準での実現を担っていただきます。

本職種は、テクニカルプロダクション、クリエイティブ開発、予算管理、プロセスマネジメント、チームリーダーシップにまたがる役割であり、高い適応力、課題解決力、スピードと品質のバランスを取る能力が求められます。

また、複数プロジェクトにおける制作の主要窓口として、技術チーム、ビジネス責任者、パートナー、外部ベンダーとの連携を行い、観客に卓越した体験を提供するためのプロセスをリードしていただきます。

職務内容

プロジェクトマネジメント

• コンセプト開発から現場での実行、イベント終了後の振り返りまで、制作の全フェーズを統括
• クリエイティブブリーフ、会場レイアウト、プロジェクト要件を理解・解釈し、実現可能性と会社目標との整合性を担保
• プランニングセッション、会場視察、現地確認を通じて、会場運営および物流要件を検証
• クリエイティブ、オペレーション、技術、ベンダー各チーム間の連携を調整

プロセス管理・ドキュメンテーション

• 包括的な制作ドキュメント、スケジュール、引き継ぎ資料の作成および管理
• プロジェクト管理ツールを活用し、スケジュール、マイルストーン、成果物を策定・管理
• ドキュメントのバージョン管理および円滑な情報共有を推進

予算管理・財務管理

• 実現可能性検討から最終納品まで、制作予算の策定・管理・精算を実施
• プロジェクト支出を追跡し、コスト最適化や削減機会を特定
• 契約管理、ベンダー交渉、発注書作成、請求書処理を統括
• イベントの損益計算（P&L）および財務レポーティングの締め処理をサポート

リーダーシップ・コミュニケーション

• チームおよびクライアントとの会議をリードし、アクション項目を明確化し進行管理を徹底
• 経営層、クライアント、パートナーに対して自信を持ってプレゼンテーションを実施
• 複雑な制作課題を実行可能な解決策として整理・提案
• 必要に応じて制作コーディネーターやジュニアスタッフの指導・育成

ソフトスキル

• プレッシャー下でも柔軟性・冷静さ・創造的な問題解決力を発揮
• チームワークと部門横断の協働、ポジティブなコミュニケーションを促進
• 多様なステークホルダーが関与する大型プロジェクトを計画から納品まで主体的に推進
• ベンダー、会場、クライアントとの信頼関係をプロフェッショナリズムと高い信頼性で維持

応募資格

• イベント制作、ライブエンターテインメント、メディア、または体験型マーケティング分野での実務経験5年以上
• 複数の業務ストリームおよびステークホルダーが関与する複雑なプロジェクトのマネジメント実績
• 制作ロジスティクス、スケジューリング、ベンダー管理に関する深い理解
• 契約交渉および予算管理の実務経験
• 優れた組織力およびタイムマネジメント能力、プロジェクト管理ツール（Asana、Smartsheet、ガントチャート等）の使用経験
• 高い対人能力、プレゼンテーション能力、コミュニケーション能力
• 英語および日本語：ネイティブまたはビジネスレベル
• 将来的により大規模な制作管理やリーダーシップポジションへ成長する意欲

福利厚生・待遇

• 魅力的な報酬パッケージ
• 急成長中のグローバル市場リーダー企業において大きな影響力を発揮できる機会
• ハイブリッド勤務および在宅勤務に対応
• 入社初日から裁量を持ち、キャリア成長の機会が豊富
• 多様で国際的な活気ある職場環境

#LI-Hybrid