Brokerage Operations – Equities, Derivatives and Fixed-Income

Description

Interactive Brokers (“IBKR”) is seeking an Operations Analyst to join our Clearing Department. The Clearing Department is responsible for critical post-trade functions for global equities, derivatives, commodities, fixed-income, forex and other investment securities. These functions include electronic trade and position reconciliation, inventory management, settlement operations and client account transfers. Given IBKR’s global footprint, breadth of product offering, and passion for technology and automation, the Clearing Department presents a unique opportunity to learn many facets of the brokerage business and offers the candidate exciting potential for growth. 

IBKR has developed state-of-the-art proprietary clearing and back-office systems. In this role, you will operate these ever-evolving systems to solve interesting and unique problems in a fast-paced and collaborative environment. The ideal candidate will also be challenged to contribute to developing these systems to achieve higher operational efficiency, risk mitigation, and/or support new business or investment products. If you are enthusiastic about the financial markets, enjoy problem solving, working with sophisticated computer systems and their developers, and want to be a difference maker in a growing company, we welcome your application. 

Responsibilities

• Trade and position reconciliations.
• Post-trade settlement processing.
• Reconciling and processing corporate action and dividend events.
• Oversight of derivatives settlement and expiry processing.
• Coverage includes the Japanese market and IBKR’s Japanese client base activity in global markets.

Qualifications and Skills

• Bachelor’s degree
• 3+ years experience with clearing / settlement / custody of Japan stocks / securities (JSCC, etc.)
• Strong problem-solving and analytical skills
• Exceptional attention to detail and the drive to efficiently maintain accuracy in a fast-paced environment
• Excellent written and verbal communication skills in English.
• Strong computer skills and competency with MS Office products preferred

Company Benefits & Perks

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Director, Regional Supply Chain Management for Japan acts as the representative for Global Supply Chain Management for all matters relating to the Japan region. This position focusses on building, implementing and executing the regional supply planning and distribution strategy in alignment with overall regional business strategy. The role oversees the distribution network and operations, regional demand, supply, operations and inventory planning, as well as ensuring successful product in-market product launches. 

This highly matrixed role closely liaises with many global and regional functions (Sales & Commercial, Packaging, Supply Planning, Medical Affairs, Clinical Operations, Quality, Finance and Tax), and represents the global supply chain in all Japan regional matters. This position also ensures compliance of the supply operations with local / regional regulations and global standards. 

The role may also act as a liaison between the local Japan management team and the wider Technical Operations group in the Japan region – including Global Packaging Operations and Global Product Supply.   

This position is a member of the Global Supply Chain leadership team and is located in Tokyo, Japan.  

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. As the Japan region grows, support all supply related activities in the region. Represent supply chain on the regional commercial management team.  
2. Build and oversee a reliable supply network in Japan for commercial distribution and support local clinical distribution activities including new product launch readiness as needed. 
3. Manage all local supply chain related activities including, but not limited to, order management, transportation, warehousing, inventory management and reporting, logistics and trade (import / export), and ERP transactions for Japanese product. 
4. Own the business relationship with all in country third party logistics providers. 
5. Alongside the local commercial team, oversee the regional Sales Inventory and Operations Planning (SIOP) for commercial launches, marketed products, early access programs and investigator sponsored trials. 
6. Develop annual budget plans and ensure supply chain costs in the region align with financial goals. Identify opportunities for supply chain related cost savings and implement solutions. 
7. Ensure compliance with regional regulations, GDP guidance, trade compliance and tax compliance in all areas of the regional supply chains 
8. Support for order processing operations from and to the wholesaler. 

Requirements:

1. Language: Fluency in both Japanese and English is required, both written and spoken, as well as understanding of local business norms in both countries. 
2. Education: A bachelor’s degree or local equivalent in a related field (Supply Chain, Business, Engineering). A master’s degree in business administration (MBA) is strongly preferred. 
3. Management experience: 8 or more years of experience in Supply Chain / Technical Operations in the pharmaceutical or biotech industries. Strong preference for project management and pharmaceutical launch experience as well as a certificate in Lean / Six-sigma training (green belt or higher). 
4. Pharmaceutical and regulatory experience: Understanding of pharmaceutical industry procedures and regulations including GxP and other regulatory requirements – particularly as it pertains to the local Japan market. Experience with new product introductions as it pertains to supply chain is preferred. 
5. Quality acumen: Familiarity with local and harmonized quality standards as they pertain to finished products and distribution. Experience operating in a pharmaceutical or biotechnology quality system and its related components (deviation, change control, etc…)    
6. Financial acumen and compliance: Understanding of regional and global commercial implications including SOX, tax regulations, international trade rules and trade compliance. 
7. Information technology: Hands on experience with the implementation and / or operation of a scalable enterprise resource system (ERP) such as Oracle, SAP or similar system. 
8. Travel: Ability and willingness to travel throughout Japan as needed as well as internationally (estimated four times per year), including travel to California. 

#LI-CK1  #LI-Hybrid

Store Advisor, On Flagship Store Tokyo Ginza

In Short

As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

Store Advisor, On Tokyo Cat Street

In Short

As a Store Advisor, you will be a key player in providing exceptional customer service and driving sales performance in our retail store. You will leverage your expertise to enhance the customer experience by guiding customers through their shopping journey, maintaining optimal stock levels, and executing visual merchandising plans. Join us to make a significant impact, grow your career, and help shape the future of our retail environment.

Lead Store Advisor, On Flagship Store Tokyo Ginza

At a Glance

As a Lead Store Advisor, you will leverage your leadership skills to drive sales performance, mentor Store Advisors, and maintain operational excellence. Your responsibilities will include supervising customer interactions, optimizing inventory management, executing visual merchandising plans, and contributing innovative ideas to enhance store processes. Join us to make a significant impact, advance your career, and help shape the future of our retail environment.

• Brand Champion: Consistently embody and communicate our brand philosophy, values, and culture to both internal and external customers, ensuring every interaction reflects our commitment to excellence.
• Team Leadership: Supervise, mentor, and motivate a team of Store Advisors, instilling a customer-focused approach in all aspects of their work.
• Product and Brand Expertise: Maintain an in-depth knowledge of product technical specifications and stay current on global company initiatives, including sustainability efforts and Athlete stories. Actively contribute ideas for merchandising, store events, and community activities that enhance store visibility and customer engagement.
• Operational Excellence: Assist with inventory management tasks, including placing new product orders, managing fill-in orders, and ensuring accurate stock levels to meet customer demand. Uphold visual merchandising standards in the store, creating a premium shopping experience through well-organized, visually appealing displays.
• Operational Support: Serve as the primary contact for store leadership, IT, and Facility Management regarding operational matters related to product flow and store system functionality. Train the store team on BoH processes, ensuring adherence to standard procedures and best practices.
• Cross-Functional Collaboration: Work closely with store leadership to align on all store functions, driving overall business success through teamwork and collaboration.

The role 

As Wayve rapidly scales, our IT team plays a crucial role in keeping our employees productive and our operations efficient. We’re looking for an IT Support Engineer (TC2) to support the day-to-day IT needs across our Japan offices. This is a full-time, on-site role, with flexibility required to support each of our 3 offices as needed. You’ll be a hands-on, first-line problem solver—supporting everything from laptop configuration to meeting room A/V to network troubleshooting. You’ll also support joiner/mover/leaver processes, including onboarding and off-boarding tasks.

This role is ideal for someone early in their IT career who is eager to learn, thrives in a fast-paced environment, and wants to grow their skills while contributing to cutting-edge work in autonomous vehicle development.

Key responsibilities

End-User Support

• Provide timely support for laptops (Windows, macOS, Linux), mobile devices, printers, and peripherals.
• Troubleshoot hardware and software issues and escalate as needed.
• Manage onboarding and off-boarding tasks, including account provisioning and hardware setup when needed.

IT Systems & Tools

• Maintain and monitor endpoint management systems (e.g., MDM, patching, asset inventory).
• Assist in configuring and maintaining core business tools (e.g., GSuite, Slack, Jira, …).
• Help with access control and identity systems (SSO, MFA, user permissions).

Network & Infrastructure Support

• Support basic network troubleshooting (Wi-Fi, VPN, wired connectivity) under the guidance of senior engineers.
• Help manage and maintain meeting room A/V equipment, including Google Meet and Teams rooms.
• Provide on-site support across Japan offices as needed (3 offices).

Documentation & Process

• Contribute to internal IT documentation and knowledge base articles.
• Log and track tickets using the internal IT ticketing system (e.g., Jira, ServiceNow).

Team Collaboration

• Work closely with IT, Security, and Facilities teams to ensure smooth daily operations.
• Help support company-wide IT initiatives and system rollouts as needed.

About you  

In order to set you up for success as an IT Support Engineer at Wayve, we’re looking for the following skills and experience.  

Essential 

• 5 years + of professional experience in an IT support or systems administration role
• Familiarity with macOS
• Empathetic and service-oriented with strong communication skills.
• Willingness to learn and grow in a rapidly evolving tech environment.
• Ability to prioritize tasks and follow through with minimal supervision.
• Exposure to identity platforms (e.g., Okta, Google Workspace, Azure AD).
• Familiarity with ticketing systems and ITSM workflows.
• JLPT N1 required (or equivalent business-level fluency) in Japanese, written and spoken.
• Fluency in English (written and spoken) required

Desirable 

• Basic understanding of networking concepts (IP, DNS, DHCP, VPN).
• Familiarity with Linux operating systems.
• Experience with endpoint management tools (e.g., Kandji, Intune, …).

This is a full-time role based in our office in Tokyo, Japan.  At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.  

Role

We are looking for a Field Marketing Specialist to join our Marketing team in Japan, reporting to the Marketing Director of North Asia. The Field Marketing Specialist is a key member of the regional marketing team, responsible for planning, coordinating, and executing marketing initiatives across multiple channels. You will focus on hands-on project management, data reporting, and campaign analysis while contributing to strategic initiatives within a dynamic, fast-paced organization.

What you’ll do (Role Expectations)

• Plan and execute events, webinars, trade shows, and regional campaigns, ensuring the availability of necessary materials and improving performance based on results

• Maintain accurate updates in CRM and automation tools, track campaign results, analyze ROI/KPIs, and deliver actionable insights for optimization

• Drive collaborative marketing activities with partners, particularly Technical Alliance Partners

• Handle event timelines, budgets, logistics, vendor coordination, and inventory readiness to ensure smooth and timely project delivery

• Support the team with administrative tasks and operational assistance to drive overall marketing efficiency

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 1–2 years of experience in marketing, event coordination, or project management

• Fluent in Japanese (native or business level) with basic conversational English skills for international collaboration

• Strong organizational skills with the ability to effectively set priorities and manage multiple assignments

• Exceptional attention to detail and a results-driven mindset to ensure accuracy and impact in all deliverables

• Excellent communication and interpersonal skills with the ability to work in cross-functional and multicultural teams

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with CRM/marketing automation tools like Salesforce or Marketo and creative tools such as Adobe Photoshop or Illustrator

• Basic understanding of digital marketing strategies, including SEO, PPC, and social media marketing

• Proven experience in relationship management with vendors, partners, or distributors

#LI-TY2 #LI-Hybrid

Dataiku is seeking a temporary, full-time IT Support Technician to join the Information & Technology Team from July 2026 to January 2027. Working out of one of Dataiku’s principal offices (London, New York, Singapore and Paris), you will be based in Tokyo, and you will report directly to the IT support Manager

We are looking for someone with energy, pragmatism, a solid technical background, and a positive attitude.
IT Operations are critical to the success of Dataiku employees worldwide. The IT Team is responsible for the systems, networks, and services that Dataiku employees rely on. 

Dataiku's current IT Stack is a fast-moving, modern, and cloud-oriented environment. It includes Google Workspace, Slack, Miro, Asana, Airtable, Freshservice, Zoom video conferencing, and associated devices, along with a few dozen others. The endpoint hardware split is 90/10 Mac/Windows, and the candidate should ideally have experience with both. 
The IT Support Team is responsible for providing best-in-class support to our employees worldwide, whether they are based in our offices or work remotely in this tech environment. 

Expectations

As we scale, you will join our IT Support Team to accompany Dataiku's growth. You will report to the IT Support Manager and work closely with the other IT Teams (Support, Automation, Operations, and Security). This is a highly hands-on, onsite role based in our Tokyo office, ideal for someone who enjoys being close to the action and providing outstanding support.

How you'll make an impact

IT Support & User Experience

• Provide high-quality IT support to employees both onsite and remote, handling day-to-day requests via Slack and our ticketing system.
• Deliver an excellent onboarding and offboarding experience, including running user onboarding sessions as well as device setup, troubleshooting, and guidance.
• Act as a friendly, trusted point of contact for IT support, with a strong focus on service and responsiveness.

Onsite Infrastructure, AV & Events

• Support Zoom Rooms, AV systems, conference rooms, and onsite/offsite meetings and events.
• Provide hands-on event and conference support, including setup and troubleshooting.
• Assist with basic office IT build-out work, including cabling, patching, equipment installation, and troubleshooting connectivity issues.

Operations & Process

• Organise shipment, retrieval, and lifecycle management of user hardware.
• Operate and maintain inventory management and ticketing systems.

What you'll need to be successful #LI-Onsite #LI-AN1

• Experience with 1st and 2nd line support.
• Experience in Support in a modern cloud-first IT Stack.
• Experience in Support for macOS.
• Good communication skills in English (Japanese or French is a +)
• Knowledge in MDM (Management Fleet Jamf)
• Knowledge in A/V support (meeting rooms ) 
• Knowledge in procurement/invoicing applications (Coupa)
• Good listening skills, and you know how to help people ask for your support.
• You can organise work and set priorities.
• You have an excellent sense of service and a positive mindset.
• You have 1+ years of experience in a similar position, ideally in an international and fast-growing environment.
• You are proactive and can work independently when needed.
• You are a problem solver
• You enjoy learning and applying knowledge to practical uses.

Accountant | CASETiFY Japan

・Position: Accountant
・Location: Tokyo, Japan
・Department: Finance
・Reporting Line: Finance Manager

Position Overview

CASETiFY is one of the leading global lifestyle brands to offer customizable tech accessories. We're industry leaders when it comes to trend forecasting and protecting what matters most; the community platform for creativity and self-expression. 

CASETiFY Japan is seeking an Accountant to support accounting and financial operations and ensure efficient internal processes.

This role reports directly to the Finance Manager and is responsible for supporting daily accounting operations, monthly and year-end closing, and financial reporting activities. The position also involves collaboration with global teams, providing opportunities to work in an international environment and gain exposure to cross-border finance operations.

Key Responsibilities

Monthly & Year-End Closing

• Prepare invoices, bills, and journal entries in the ERP system for financial closing
• Support monthly and year-end closing processes
• Manage accounts payable and accounts receivable
• Maintain fixed asset records and other balance sheet items
• Prepare raw data for store P&L updates
• Reconcile intercompany transactions
• Support Finance Manager in improving inventory-related processes

Financial & Non-Financial Reporting

• Support data compilation for financial reporting submissions
• Assist in preparing non-financial reports required by global teams

Tax Filing Support

• Prepare fixed asset listings in coordination with retail and back-office teams
• Support documentation required for annual tax filings

Budgeting Support

• Assist in budget preparation and analysis processes led by the Finance Manager

Other Responsibilities

• Handle ad hoc tasks related to finance and accounting as required

Requirements

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field
• More than 3 years of relevant experience in accounting, finance, or taxation
• Proficiency in MS Excel and accounting systems (ERP experience preferred)
• Strong communication and teamwork skills
• Business-level proficiency in both Japanese and English
  (English reading and writing skills are essential)

Why Join CASETiFY

As part of the Finance team in Japan, you will support the financial operations of a growing business.

Working directly with the Finance Manager, you will gain hands-on experience across core accounting functions, while collaborating with global teams in a cross-border environment.
In a dynamic and diverse organization, you will have the opportunity to apply your expertise while taking on new challenges.

-English follows-

職務概要（Job Role）

Soho Houseのコミシェフとして、基本的な調理業務や仕込みを担当しながら、キッチン業務の基礎を習得していただきます。
食材の下準備、簡単な調理、衛生管理、在庫管理などを行い、厳格な食品衛生基準およびレシピに従いながら、キッチンオペレーションへの理解を深めていくポジションです。

未経験の方でも、食やホスピタリティに興味があり、学ぶ意欲のある方を歓迎します。

主な業務内容（Main Duties）

• 食材の下準備（野菜や果物の洗浄・皮むき・カット、肉の下味付け、ソースやサラダの準備）

• 担当セクションのシェフ（Chef de Partie）の指示のもと、調理および仕込み業務をサポートする

• 作業台や調理器具（ナイフ、ボウル等）を常に清潔に保ち、衛生管理および食品安全基準を遵守する

• 食材の納品受け取りおよび品質確認、在庫管理、FIFO（先入れ先出し）の実施、期限切れ食材の廃棄

• トレーニングに参加し、新しい技術やスキルを積極的に学ぶ（Cook House活動への参加を含む）

• 指示に基づき、料理の一部など簡単な調理業務を行う

• 食材を計量・整理し、サービスに向けて準備を整える

応募資格（Experience Required）

未経験の方も歓迎します。
これまでの経験よりも、学ぶ姿勢やチームで働く意欲を重視しています。

• 食・料理・ホスピタリティへの興味と情熱

• 思いやりのあるコミュニケーション能力

• 整理整頓ができ、責任感のある方

• チームワークを大切にできる方

• フィードバックを前向きに受け入れ、成長につなげられる方

• スピード感のある環境で柔軟に対応できる方

※基本的な食品衛生に関する知識や資格をお持ちの方は歓迎します

身体的要件（Physical Requirements）

• 手で物を掴む・持つ・操作する作業ができる方

• 8時間以上の立ち仕事が可能な方

必要に応じて、膝をつく・かがむ・しゃがむ・登るなどの動作ができる方

Job Role

At Soho House, a Commis Chef is responsible for supporting basic food preparation and learning the fundamentals of kitchen operations.
This includes preparing ingredients, assisting with simple cooking tasks, maintaining hygiene standards, and managing stock, all while following strict food safety and recipe guidelines.

We welcome candidates with no prior experience, as long as you have a genuine interest in food and hospitality and a willingness to learn and grow.

Main Duties

• Prepare ingredients such as washing, peeling, and chopping fruits and vegetables, seasoning meats, and preparing sauces and salads

• Support the Chef de Partie with cooking tasks and overall meal preparation

• Maintain clean and organised workstations, including cleaning equipment such as knives and bowls, while following food safety standards

• Receive deliveries, check quality, manage inventory, rotate stock (FIFO), and discard expired items

• Attend training sessions to learn new techniques and actively participate in Cook House activities

• Carry out simple cooking tasks as directed, including preparing components of dishes

• Ensure ingredients are measured, organised, and ready for service

Experience Required

No prior experience is required.
We value your attitude, willingness to learn, and ability to work as part of a team.

• Passion for food, cooking, and hospitality

• Compassionate and thoughtful communication skills

• Organised and reliable

• A strong team player

• Positive attitude towards feedback and continuous learning

• Ability to adapt and work in a fast-paced environment

Basic food safety knowledge or certification is a plus

Physical Requirements

• Ability to seize, grasp, turn, and hold objects by hand

• Able to stand and work on your feet for at least 8 hours

• Occasionally able to kneel, bend, crouch, and climb as required

Job Role...

At Soho House, the Reservationist is responsible for managing all room reservation enquiries and bookings, acting as a key point of contact for members and guests prior to arrival.
You will handle reservations via phone, email, and other channels, converting enquiries into confirmed bookings while delivering a high level of service and attention to detail.

As a Reservationist, you will play an important role in maximizing room revenue through effective upselling and accurate inventory management, while ensuring all booking details are handled with care and professionalism.
You will work closely with internal teams to create a seamless pre-arrival experience and set the tone for a memorable stay.

Main Duties...

Reservations

• To respond to all reservation enquiries via phone, email, and other communication channels in a timely and professional manner.
• To process, confirm, modify, and cancel reservations accurately using the PMS system (Opera Cloud).
• To ensure all booking details, guest preferences, and special requests are recorded correctly.
• To maintain up-to-date availability and inventory control across all booking channels.
• To proactively upsell room categories, packages, and additional services to maximize revenue.
• To provide clear and accurate information regarding room types, rates, hotel amenities, and policies.

Guest & Member Experience

• To act as the first point of contact, delivering a warm, professional, and engaging service to all members and guests.
• To build rapport and anticipate guest needs to enhance the pre-arrival experience.
• To handle reservation-related enquiries, changes, and cancellations efficiently and professionally.
• To resolve any issues or complaints, escalating where necessary to senior management.

Coordination

• To liaise closely with Reception, Housekeeping, Membership, and Soho Support Bedrooms team to ensure smooth guest arrivals.
• To communicate booking updates, special requests, and VIP information to relevant departments.
• To maintain accurate guest profiles and reservation logs in company systems (e.g. Salesforce).

Administration

• To ensure data accuracy, confidentiality, and compliance with company policies and procedures.
• To maintain detailed records of bookings, cancellations, and guest preferences.
• To support reporting on reservations, occupancy, and performance where required.

Experience Required...

• Previous experience in hotel reservations, front office, or call centre environment
• Strong telephone manner and excellent written and verbal communication skills
• Fluency in both Japanese and English
• Experience using PMS systems (Opera Cloud preferred) and CRM tools (e.g. Salesforce)
• Proven ability to upsell and convert enquiries into bookings
• Highly organised with strong attention to detail
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills and ability to handle guest concerns professionally

About the role

As an Enterprise Account Executive, Retail based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's retail and consumer commerce organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them optimize operations, personalize customer experiences at scale, and strengthen their competitive position with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major retail accounts and expanding existing relationships across Japan's domestic retailers, convenience store chains, e-commerce platforms, and omnichannel brands
• Build and execute territory plans, identifying high-value opportunities across supermarket and convenience store groups, specialty retailers, fashion houses, and marketplace platforms
• Lead consultative sales processes with senior executives — including CIOs, CDOs, CMOs, and heads of supply chain and e-commerce — positioning AI as a driver for demand forecasting, personalization, inventory optimization, and enhanced customer experience
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that integrate with existing retail technology stacks while meeting Japan's data privacy requirements under the APPI framework

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to retail and consumer commerce accounts, driving adoption of emerging technologies with a consultative, solutions-oriented approach
• A track record of managing complex sales processes and securing strategic deals with large-scale retailers by understanding the operational and technology challenges unique to Japan's retail landscape
• Demonstrated ability to navigate retail stakeholder ecosystems, building consensus across merchandising, supply chain, digital, and customer experience teams with multiple budget authorities and approval layers
• Proven experience exceeding revenue targets by effectively managing pipeline across seasonal retail cycles and the rapid decision-making cadence of consumer-facing businesses
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's retail sector combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

Our Culture:

Radical spirit drives everything we do and spans seven offices around the globe.  Our 4 core values sit at the heart of everything we do:

Be the change - we are proactive, action orientated and drive change, stepping outside of our comfort zone  

Pride in the product - we obsess over detail, always improving and staying curious about tech and the world

Thrive on Diversity - we welcome differences, listen & communicate with respect and collaborate to build strong teams

Survive - we empower everyone to act as an owner and understand the business as a whole which leads to delivering exceptional results

If that sounds like something you’d like to be part of, read on…

The Role:

We are seeking an experienced Sales Manager with a proven track record of managing large-scale accounts for consumer tech products sales in Japan.

You will be responsible for managing strategic accounts, particularly in smartphones and audio products sales.  You will play a central role in deepening maintaining partnerships through effective communication, planning campaigns and programs and tracking/reporting the key performance measurables.  This role requires a deep understanding of mobile industry, business and operations.

Responsibilities:

• Develop and execute a strategy for your key accounts
• Develop and implement scalable campaigns and programs for the accounts, from planning to execution,  aligned with business goals and sales strategy
• Strategically engage with leaders in key accounts who owns/influences the decisions
• Drive product ranging, pricing and sales terms discussion and agreements
• Manage Sihan (forecasting) (Sell-in, Sell-through, Inventory) (per product) (per account) and Budget planning with accuracy, aligned with Sales goals
• Analyse competitors and their products in the key accounts for benchmarking
• Monitor and optimise key account performance against KPIs
• Work closely with sales director, local function leads 

Requirements:

• Strong sales account management background in mobile and/or consumer electronics, with proven track record to grow the business
• A good understanding of sales structures and schemes, with an ability to translate insights into actionable strategies
• Deep knowledge of the mobile, audio and tech industries, and broad human network including C-level executives at partner companies
• Excellent communication, negotiation, and relationship-building skills
• Results-driven, with a clear focus on achieving KPIs to drive business outcomes
• Bilingual: fluent in Japanese and business level in English

We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates.

The Community You Will Join: 

The Airbnb Hotels is a fast-growing business which will see you leading Airbnb’s expansion into the hotel sector in the region. Operating with an entrepreneurial spirit within the Japan team, this team combines the simplicity, product excellence, and guest-centered ethos that define Airbnb.

This team’s mission is to grow and expand our  the smoothest, most intuitive hotel booking experience for guests; while providing hotels an opportunity to drive high-quality incremental bookings so they can focus on delivering the best hospitality. The ultimate aim is to help more people discover high-quality hotels, creating value for guests and our hotel partners.

The Difference You Will Make:

As a Market Manager, your role will entail ensuring the health and expansion of our supply in Japan. This will involve managing Hotels and acquiring high-quality inventory. Your focus will be to enhance Airbnb's market presence in your designated region through collaboration with other teams, leveraging your expertise on the local market. With a deep understanding of Airbnb's mission and values, you will oversee all aspects of supply acquisition and market success. This includes developing acquisition strategies, generating and converting Hotel leads, and managing relationships with strategic partners, including the creation of new partnerships. You will also be tasked with developing and refining scalable, localized supply management strategies for both established, competitive markets and emerging, untapped markets, aiming to secure our long-term success in these regions.

A Typical Day: 

• Build, manage and expand partner relationships within your territory, aiming to surpass quarterly sales targets with Hotels.
• Conduct regular optimization calls and business reviews with partners to develop strong, enduring partnerships providing exceptional, timely service to hosts, including in-person support as needed.
• Implement strategies to effectively manage and optimize the long tail of thousands of Hotels in your region.
• Prospect and onboard new, high-quality supply within your assigned geography.
• Educate clients on all significant product updates and cascade feedback on product and public policy to the relevant internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities, demonstrating an ability to navigate operational complexities and efficiently allocate resources.
• Use an entrepreneurial approach to develop and implement unique engagement projects, fostering innovation within your territory.
• Work cross-functionally with teams such as product, communications, public policy, legal, tax and customer support to ensure Airbnb's long-term market success.
• Acquire comprehensive knowledge of local market trends to inform both internal and external stakeholders.
• Understand the technical aspects of software partnerships to offer comprehensive support, ensuring a seamless experience for hosts and guests.
• Represent Airbnb in external meetings with Hotels and at industry conferences in your market, solidifying the brand's presence and commitment.

Your Expertise:

• 8+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
• Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role.
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management.
• Ability to speak fluently in Japanese is required
• Fluency in English is a big plus
• Based in Tokyo and must be willing to regularly travel to your assigned territory, such as Osaka and Kyoto 
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.