■組織・チーム紹介

Sony Interactive Entertainment（SIE）のTalent Acquisitionチームは、プレイステーションビジネスを通じて世界中の人が楽しむ「エンタテインメント体験」を創造するチームに入社される方を中途採用・新卒採用・派遣・契約社員・アルバイト採用という形で採用しています。ハードウェア・システムソフトウェアエンジニアやAI/MLなどの先端技術を持つエンジニアから、セールス・マーケティングなどのビジネス系の職種、管理部門のポジションなど多様な職種およびレイヤーの採用を行っています。

採用チームは現状8名の少数精鋭チームで、大きくは新卒採用チームと経験者採用チームに分かれておりますが、時期による業務のピークシーズンやプライオリティの変化に応じ、また採用チームとして共通する施策なども鑑み、状況に応じて垣根を越えて協力し業務を進めています。

また採用実務だけでなく、採用プロセス改善、母集団形成施策の立案、オンボーディングプロセス改善、入社後アンケート結果分析と職場への提言、面接官向け研修プログラムの共同設計など、人事内外の様々な部署とも協業しながら、採用実務を超えた施策立案と実行にも携わっています。常に変化し続ける環境に応じ、採用のあり方・やり方を常にアップグレードしていくことを求められており、そこに対する新しいアイデアや提案も積極的に求める環境です。

今回のポジションは、新卒採用・中途採用両方の小チームを束ねる採用チーム全体のシニアマネージャーとして、採用実務のサポートはもちろんですが、上司であるJapan HR VP、各組織のHRBP DirectorやビジネスチームのVPクラスとも連携し、採用のプロフェッショナルとして組織全体を見据えた中長期的採用戦略の提案と実務リードを行います。

また人事内のPeople Operation Team、Talent Development Team、Total Reward Teamや、IT Team、経営管理チームなど各チームのリーダーと協業しての採用周辺のプロセス改善とシステム・ツールのUpdate、研修エリアでの協業、報酬トレンド共有など、ご自身の余力次第で、採用のみに限らずかなり幅広い人事エリアに踏み込んでのプロジェクトに関わることも可能です。

採用エリアのスペシャリストである強みを生かしつつも、採用だけに留まることなくSIEの中長期を見据えたより良い組織づくりに貢献したい、そういった想いや情熱を持つ方にぜひご応募いただきたいなと思っています。

■職務内容

Talent Acquisition Senior Managerとして、SIEの中長期的な成長に必要なタレントの採用を実現するためのチームの運営をする立場として、以下の業務を担っていただきます。

【主な業務内容】

• 中長期採用戦略の立案と推進
  • SIEにおける中長期的採用課題を捉え、戦略を立案していきます。
  • 採用チーム（新卒採用チームリーダー・中途採用チームマネジャー）のみならず、HRBP、他人事部門リーダー（報酬、労務、研修など）、ビジネス部門のシニアリーダーたちと協業しながら上記戦略を立案し、進めていきます。
    
    
• 採用チームのチームマネジメント
  • 新卒・中途採用両チームのマネジメントと、各チームのリーダー育成、リソースアロケーションの最適化
  • また採用チームメンバーが担っているアルバイト採用・契約社員採用／契約更新、オンボーディングプロセスなどについてもメンバーが滞りなく業務を進められるようサポート
  • チームメンバーの目標設定およびパフォーマンスレビュー、目標達成に向けた支援
  • 採用チームの戦略に応じた年間予算の策定とクォーターごとの予実管理
  • Tableauでの採用データの収集と分析結果に応じた課題の特定＆課題解決
    
    
• 採用とその周辺プロセス（オンボーディング、契約関連など）の最適化と改善
  • HRBP、人事の各部門リーダー（報酬、労務、研修チームなど）、経営管理、経理、法務など各チームとの横断的な連携
  • グローバルTAチームや他グローバル人事組織との連携と情報収集・連携
  • 採用広報・ブランディング施策、DE&I施策などの推進
  • Sony Group各社との連携（主に新卒採用エリア）
    
    
• 経営層・ステークホルダーへの情報提供とより良い採用に向けた提案
  • 経営層や部門責任者（VPレベル）への採用状況のレポーティング、それに加え効率的で効果のある採用プロセスの提案、及び合意形成と実行

■応募資格

【必須要件】

• 企業内（In House）の中途採用業務経験 5年以上、採用エージェント含めた採用エリアの業務経験10年以上　※新卒採用経験は尚可
• 5名以上のチームマネジメント経験 5年以上
• グローバル企業、日本企業両方での勤務経験（数百名〜の規模が望ましい）
• HRBP、およびビジネスチームの部門長、VPクラスとの協業経験
• 日本語：ネイティブレベル　（尚可）英語：ビジネスレベル（読み書き＋会議でのやりとり）

【歓迎要件】

•  新卒採用や他のHR領域（組織開発、人材開発等）の経験

【求められるソフトスキル】

• 採用チーム内のみならず、ビジネスチームや他人事、Global組織のステークホルダーなど、他者を巻き込み新しい取り組みを推進する力
• 単にポジションをFillするのではなく、組織を成長させるための採用を心がけ、ビジネスを深く理解しようとする姿勢
• 不確確実性が高く、変化の多い環境でも適応できる柔軟性とポジティブなマインドセット
• チームの成長を支えるバランスの良いマネジメント力とコーチング力

Job Details

• 💼 Revenue team 
• 📍 Japan
• 🕜 Full-Time Remote
  
• 🌐 Fluent in English and Japanese
  

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

About the Role

The Senior Channel Sales Manager will be responsible for driving business growth across the Japan SMB market through strategic partner engagement and channel development. This role focuses on building strong relationships with distributors, resellers, and SMB-focused partners to expand Veeam’s market presence and generate pipeline within the small and mid-sized business segment. The ideal candidate is proactive, relationship-oriented, and familiar with the Japan IT channel ecosystem.

What You’ll Do

• Drive SMB business growth and achieve regional revenue targets through channel and partner engagement
• Develop and execute SMB-focused channel business plans with distributors and resellers
• Build and strengthen relationships with SMB-focused channel partners across Japan
• Identify new business opportunities and support partner-led pipeline generation activities
• Conduct regular partner business reviews, forecast discussions, and pipeline management
• Support partner enablement through training, product updates, and joint customer engagement
• Collaborate closely with internal sales, marketing, and regional teams to drive go-to-market initiatives
• Monitor partner performance and maintain pipeline updates through Salesforce or related CRM tools
• Support channel marketing programs, campaigns, and partner events targeting the SMB segment

What You’ll Bring

• Minimum 7 years of experience in Channel Sales, or Partner Sales within the IT industry
• Proven track record of driving revenue growth through channel partners in a competitive market
• Strong understanding of the Japan IT partner ecosystem and go-to-market models
• Experience working with distributors, resellers, and strategic alliance partners
• Knowledge of virtualization, cloud, backup, or infrastructure technologies is preferred
• Excellent communication, relationship-building, and stakeholder management skills
• Self-motivated and able to work independently in a fast-paced environment
• Experience using Salesforce.com or similar CRM tools
• Strong analytical and business planning skills
• Willingness to travel within Japan as required

What You’ll Get 

• Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-Hybrid #LI-EL1

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise,  employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What you’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience with workforce planning, organizational agility, and leading change initiatives.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
• Fluency in written and spoken Korean and English, with strong communication skills to effectively convey complex information. Japanese language skills are a strong plus.

It’s Great if you Have:

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

#Seoul #Tokyo 

We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in English and Japanese, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid position, open to applicants located in Tokyo, Japan. In this role, you will report to the Senior Manager, Enterprise Customer Support.

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
• Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Fully fluent in Japanese and English (verbal and written)
• Some relevant experience in a product or customer technical support role.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask, attention to detail and time management are essential.
• Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
• Experience in a multi-channel environment (Phone/Chat/Email).
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
• Strong work ethic to handle multiple requests with exceptional follow-through
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people. 
  

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA

THE ROLE

As a strategic cornerstone of our Japan team, you will empower our Go-to-Market (GTM) functions to scale and succeed. You will act as a trusted advisor to Japan’s leadership, blending high-touch coaching with sophisticated data analytics to drive business results. By bridging local site needs with global HR programs, you ensure our Sales and Systems Engineering teams are optimized for peak performance. This is a high-visibility mission where your influence shapes the culture and effectiveness of the "Best People Team on the Planet."

WHAT YOU'LL DO

• Anchor Strategic Site Leadership: Forge deep partnerships with the Japan Leadership team to diagnose organizational needs, identify talent gaps, and drive workforce strategies that align with our global GTM objectives.

• Elevate Manager Capability: Design and deliver scalable coaching frameworks for corrective performance management, enabling managers to navigate complex employee relations and documentation with confidence and consistency.

• Engineer Data-Driven Insights: Develop sophisticated dashboards and analytics to track workforce trends and program effectiveness, providing executives with the "story behind the data" to influence critical business decisions.

• Lead Transformational Change: Proactively identify organizational hurdles and implement scalable HR solutions, leading cross-functional projects that improve team dynamics and operational efficiency across Japan.

• Scale HR Excellence: Drive the implementation of global HR programs and policies within the region, ensuring they are localized for impact while maintaining the high standards of our global People team.

WHAT YOU BRING

• Bilingual Communication Mastery: Professional fluency in reading, writing, and speaking both Japanese and English is essential to bridge communication between local leadership and global stakeholders.

• Strategic HR Business Partnering: Extensive experience navigating organizational complexity and influencing executive-level decisions through a "business-first" lens, particularly within high-growth or technology environments.

• Performance & Coaching Expertise: A proven ability to mentor leaders through performance management and organizational design, with the agility to shift between high-level strategy and hands-on operational execution.

• Analytical & Technical Acumen: Strong proficiency in workforce data technology and analytics platforms, with the ability to translate raw data into compelling recommendations and actionable people solutions.

• Change Leadership: Demonstrated competence in leading change management initiatives and thriving in unstructured environments where you can build scalable processes from the ground up.

We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.

Marketer | Field Marketing - Japan

We are seeking a Marketer who will develop and execute HubSpot's Field Marketing strategy in Japan through high-impact in-person and virtual events that drive pipeline growth and customer engagement, in particular targeting the Small Business and Mid-Market segments. This role requires someone who thrives at the intersection of sales collaboration, event production, and experiential marketing - someone who can create memorable in-person and virtual experiences that drive meaningful business relationships and pipeline growth. 

You'll be building and scaling our field marketing presence while serving as the primary marketing contact for Japan BDR (Business Development Reps), Sales and Customer Success Teams. The ideal candidate is a hands-on event marketer who excels at logistics coordination, stakeholder management, and creates memorable brand experiences that convert to measurable business results.

You will work closely with our APAC and global marketing teams to share learnings from the Japan market while adapting global field marketing best practices for local success.

Responsibilities:

• Develop and execute in-person and virtual event strategy for Japan, including trade shows, prospect roundtables, third party events, and group demos, to drive sales pipeline, revenue, and brand awareness targeting Small Business and Mid Market segments
• Own the end-to-end process for field marketing events, including content creation, speaker coordination, logistics management, and vendor relationships
• Serve as the primary marketing contact for Japan BDR, Sales and Customer Success Teams on event-related initiatives, managing event invitations, attendance coordination, and ensuring active participation in field marketing programs
• Collaborate closely with Revenue Marketing and Integrated Marketing colleagues to share local market insights and ensure effective execution of integrated campaigns
• Track and analyze performance on deals, pipeline, and MRR generated through field marketing initiatives, identifying opportunities for continuous improvement

Qualifications:

• Native Japanese speaker with business-level English proficiency and excellent communication skills in both languages
• 3~5 years of B2B marketing experience with proven track record in hands-on event execution and field marketing, ideally within SaaS environments, with demonstrated ability to set event strategy and prioritize initiatives based on business impact
• Strong relationship-building skills with BDR and Sales Teams, with demonstrated ability to work collaboratively in cross-functional environments
• Exceptional project management and logistics coordination abilities for managing multiple simultaneous events with strong attention to detail
• Hands-on experience with event logistics including venue sourcing, vendor negotiations, catering coordination, and on-site event management
• Comfortable being on-site at events in Tokyo, Osaka, or other cities, managing real-time adjustments, and ensuring flawless attendee experiences
• Experience building speaker programs, recruiting executive speakers, and coordinating customer testimonials and panels
• Self-starter with proven ability to independently manage end-to-end event production including vendor relationships, venue negotiations and on-site execution in the Japanese market
• Data-oriented with ability to track event performance, pipeline attribution, and optimize programs based on measurable results

What You'll Be Doing Day-to-Day:

• Planning and executing in-person and virtual events from venue selection and vendor negotiations to on-site coordination and post-event follow-up
• Collaborating within the Marketing Team, as well as BDR and Sales Leaders, on event strategy, target account selection, invitation lists, and team engagement
• Managing speaker recruitment, rehearsals, and customer panel coordination for high-quality program delivery
• Coordinating with vendors, venues to ensure smooth event execution and exceptional attendee experiences
• Conducting post-event debriefs with BDR and Sales Teams and analyzing attendee feedback to continuously improve event quality

What Makes This Role Exciting:

• [Boots-on-the-Ground Impact] You'll be the regional operator who brings marketing programs to life in Japan, creating memorable brand experiences that directly drive pipeline and customer engagement. You'll own the complete event lifecycle from concept to measurable business results.
• [Strategic Sales Partnership] Working as the primary event marketing partner for Japan SB and Mid-Market BDR and Sales Teams, you'll build strong relationships that bring prospects and customers together for meaningful conversations, accelerate deal cycles and strengthen customer relationships.
• [Regional Influence] Your field marketing successes in Japan will be shared across APAC and globally within HubSpot, positioning you at the forefront of field marketing innovation while showcasing what works in the unique Japanese B2B market.

We welcome diverse perspectives and encourage applicants to apply even if your experiences don't perfectly align with every requirement.

The Senior Manager, Customer Success - Japan will be responsible for leading and managing HubSpot's Japanese-speaking Upmarket and Scaled teams while driving strategic customer success initiatives across the JAPAC region. This role requires exceptional leadership skills, deep customer success expertise, and native-level Japanese fluency to ensure our Japanese customers receive world-class support and strategic guidance. The position reports directly to the Director, Upmarket Customer Success in JAPAC (based in Sydney) and is a leader of leaders.

This is a senior leadership role requiring an individual who can build and scale high-performing teams, navigate complex customer relationships in the Japanese market, and drive strategic initiatives that impact customer outcomes and business growth. This position brings strategic oversight, team leadership, and operational excellence to our most important Japanese customer relationships.

In this role, you'll get to:

Team Leadership & Development:

• Lead, mentor, and develop a team of managers and some individual contributors across Upmarket and Scaled functions
• Build and scale teams to support a growing Japanese customer base and evolving business needs
• Establish performance metrics, goals, and development plans for team members
• Foster a culture of customer obsession and continuous improvement within the Japanese CS teams

Strategic Customer Success Management:

• Oversee customer success strategies for Japanese enterprise and mid-market accounts
• Drive customer retention, expansion, and advocacy initiatives across the Japanese market, owning and managing revenue for the team in Japan
• Analyze customer health metrics and develop action plans to improve customer outcomes
• Partner with Japanese customers on strategic initiatives and business transformation projects

Cross-Functional Collaboration:

• Work closely with Sales, Marketing, Support and Product teams to ensure a seamless customer experience
• Collaborate with global Customer Success leadership on best practices and strategic initiatives
• Partner with JAPAC leadership team on regional growth strategies and market expansion
• Coordinate with Product and Engineering teams on Japanese market requirements and feedback

Operational Excellence:

• Develop and refine processes for customer success operations in the Japanese market
• Analyze team performance metrics and drive continuous improvement initiatives
• Implement scalable solutions for customer onboarding, adoption, and expansion
• Support pricing and packaging decisions specific to the Japanese market

We are looking for people who:

• Have 7+ years of experience in customer success, account management, or related customer-facing roles
• Have 4+ years of people management experience, preferably leading Customer Success management teams (second-line management)
• Native-level Japanese fluency and business-level English proficiency
• Have demonstrated success building and scaling customer success programs
• Are comfortable managing complex customer relationships and high-value accounts
• Have strong analytical skills and experience with customer success metrics and KPIs
• Can work effectively in a fast-paced, high-growth SaaS environment
• Have experience with change management and driving organizational alignment
• Are comfortable operating across time zones and collaborating with global teams
• Have owned and managed a revenue number

What You'll Bring:

The ideal candidate will have a strong background in customer success leadership within a SaaS company, with specific experience managing teams and driving customer outcomes in the Japanese market. You should be comfortable operating in ambiguous situations, making strategic decisions, and driving results through team leadership and cross-functional collaboration.

This role offers the opportunity to directly impact HubSpot's growth in the Japanese market while building and leading a world-class customer success organization. You'll work closely with regional leadership, cross-functional teams, and our most important Japanese customers to ensure exceptional outcomes and continued business growth.

Language Requirements: Native or near-native fluency in Japanese is required. Strong English communication skills are also essential for collaboration with global teams.

Location: This role is based in our Tokyo or Singapore office with regular collaboration with JAPAC leadership in Sydney.

At Asana, our sales team is on a mission to build long-term, profitable customer relationships by helping teams do their best work. We do this through a land-and-expand, bottom-up enterprise model—starting with small, successful teams and partnering with them as they grow into larger, strategic customers.

As a manager for the SMB and Corporate AEs in Tokyo, you’ll lead a high-impact team at a critical moment in the customer journey. Your team engages prospects and early-stage customers at scale, driving adoption, engagement, and expansion while laying the foundation for long-term success with Asana.

This is a hands-on leadership role for someone who loves building teams, coaching talent, and scaling smart, repeatable sales motions in a fast-moving environment.

This role is based in our Tokyo office with an office-centric hybrid schedule. The standard in-office days are Tuesday, Thursday and one additional day of choice, which may be determined by your team. Most Asanas have the option to work from home on the two other weekdays they are not in office. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve:

• Lead, coach, and inspire a team of 6–10 SMB and Corporate Account Executives to consistently achieve and exceed quota
• Provide hands-on coaching, deal support, and feedback to accelerate the development of junior sales talent
• Foster a culture of collaboration, accountability, and continuous improvement
• Streamline and operationalize sales processes to improve efficiency, productivity, and scalability
• Implement best practices and tools across the sales motion, leveraging platforms such as Salesforce, Clari, Outreach, and Pocus
• Build and evolve processes that support future growth and scale
• Lead strategic planning for your team, including territory design, deal strategy, and enablement
• Run forecasting calls and deal reviews, delivering accurate monthly and quarterly forecasts
• Identify risks and opportunities early and adjust strategy to hit business goals
• Partner closely with SDRs, Sales Programs, Solutions Consulting, and other cross-functional teams to deliver a seamless customer experience
• Help identify and overcome technical, educational, and competitive obstacles to growth

About you:

• Fluency in written and spoken Japanese is a must, fluency in English is a plus
• You’re a sales leader who thrives in ambiguity, loves coaching, and is excited by the challenge of building scalable sales motions.
• 2+ years of experience leading Account Executives in a quota-carrying sales environment
• A strong track record as an individual contributor, consistently achieving or exceeding quota
• Experience leading fast-paced teams in dynamic, evolving environments
• Strong business acumen, sound judgment, and a bias for action
• A passion for coaching, developing world-class talent, and staying close to the customer
• Creative problem-solving skills and a willingness to challenge the status quo
• Experience building pipeline through effective prospecting strategies
• Familiarity selling to Marketing, Sales, Operations, HR, and IT/Collaboration teams
• Experience in Product-Led Growth and/or Sales-Assisted business models
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

#LI-Hybrid #LI-KR2

About the Role

The Technical Account Manager is a key technical partner responsible for leading the planning, architecture, coordination, and delivery of professional services engagements. This role focuses on designing and managing high-impact availability solutions, with a strong emphasis on data protection and monitoring, while ensuring successful outcomes for customers.

What You’ll Do

• Contribute to proposals and Statements of Work (SOW)
• Deliver implementation and consulting services aligned with Veeam solutions
• Manage projects including planning, scheduling, and stakeholder communication
• Support solution design, assessment, and implementation effort estimation
• Troubleshoot post-implementation issues and optimize customer environments
• Develop technical documentation and best practices
• Deliver customer training and knowledge transfer sessions
• Support pre-sales activities and identify opportunities to expand Veeam solutions
• Act as a liaison between customers and Veeam Support
• Drive continuous improvement of processes and documentation

What You’ll Bring

• Experience with virtualization technologies such as VMware and/or Hyper-V
• Hands-on experience with Veeam solutions or other backup/data protection technologies
• Good understanding of storage and backup architectures (e.g., NetApp, Dell, HPE, etc.)
• Exposure to cloud platforms (AWS, Azure, or similar) and modern IT environments
• Familiarity with cybersecurity fundamentals (e.g., common threats, backup/DR best practices)
• Experience in consulting, implementation, or project delivery
• Ability to manage multiple projects and stakeholders in parallel
• Strong communication and stakeholder management skills
• Ability to understand customer requirements and propose suitable technical solutions
• Business-level Japanese and conversational English proficiency (ability to communicate with global teams)
• Bachelor’s degree in a relevant field, or equivalent practical experience
• Relevant certifications (e.g., VMware, Microsoft, or similar) are a plus, not mandatory

What You’ll Get 

• Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-Hybrid #LI-EL1

Datadog is seeking a Senior People Business Partner (PBP) to work closely with business  leadership and our People team to help support our growing cross-functional team in our Tokyo office. This position will work closely to support the needs of our go-to-market (GTM) team members in Japan while working strategically on all People programs and initiatives. Datadog has had exponential growth year-over-year and has no plans to stop - so there is a lot to learn from and contribute to our rapidly scaling team.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Act as regional PBP for all employees in Japan across a variety of pre-sales, post-sales and related GTM support teams; represent our global PBP team to partner on the front line with all employees and leadership in Datadog’s Tokyo office
• Advise, coach, and influence management on all things people-related, including: performance management, coaching, career pathing, employee relations, compensation, organizational development & scaling, training, culture, inclusion, employee engagement
• Maintain close partnership with departmental PBPs to collaborate on critical needs and change management 
• Consult with the appropriate People Center of Excellence (COE) team to gather their expertise to provide input on program design to enhance the employee experience
• Build, advise and consult on People policies, guidelines, and programs with employee base, in collaboration with COE colleagues
• Provide analysis and consulting to leadership to drive data-driven people decisions and implementation of best practices
• Assess employee development needs, make recommendations, and implement appropriate solutions aligned with the organization’s broader strategy
• Handle complex global employee relations issues, working with leadership to implement best practices and approach

Who You Are:

• Experienced in 8+ years as an HRBP or in a related HR role, preferably with experience in fast-growing technology companies
• Able to adapt your approach and pivot your skillset from strategic, high level program implementation to granular day-to-day needs of a fast paced business
• Strong in your analytical & reporting skills; solid experience with HRIS (Workday is a bonus!)
• Experienced in working across business functions with first line and senior leadership
• A master in your project management and organizational skills, with a proven ability to design clear processes, and a detail-oriented yet flexible approach to problem solving
• Experienced in employee relations and knowledge of global employment practices
• Clear, direct, approachable, and friendly communication style and strong customer service orientation
• Strong interpersonal and communication skills and able to build relationships and trust at all levels of the organization

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous career development opportunities 
• Product training to develop understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are looking for a Recruiting Sourcer to play a key role in the continued growth and success of Datadog by finding exceptional talent. The Recruiting Sourcer will partner closely with Recruiters to develop creative and tailored strategies to engage passive candidates. You will be the first point of contact for new candidates in the hiring process, playing a critical role in identifying great candidates and telling the Datadog story.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Generate and maintain active and passive candidate pipeline for complex, hard-to-fill positions using various sources such as: LinkedIn Recruiter, Gem, Sourcing Campaigns, Google X Ray searching, previous event attendee lists, etc.. 
• Amplify and champion job openings internally and work with our employee base to find hidden talent in their networks. 
• Develop and implement strategic sourcing plans and track progress throughout the search to be shared with stakeholders
• Use your own research to get creative on where to find talent that otherwise might stay off the radar including diverse talent
• Map out the talent market, keeping a pulse of talent flow, market attrition, and which companies employ the talent we are after 
• Specialize in event/project management, messaging analysis, creative prospecting, and stakeholder engagement 

Who You Are:

• An established Recruiter or Sourcer with 3+ years of experience working for a search firm or in-house recruiting team for high volume recruiting
• An individual with a high sense of urgency, strong communication skills and detail-oriented
• Tenacious and passionate about sourcing and engaging candidates 
• Able to work independently and simultaneously on multiple roles
• An individual with a proven track record of engaging talent through tools with an ability to turn passive prospects into candidates 
• Creative, innovative, intellectually curious and results driven

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As part of Datadog’s GTM Enablement department, the Technical Solutions (TS) Enablement team helps share knowledge, provide ongoing education, create training materials, and maintain processes for our internal product experts including sales engineers, technical support engineers, technical customer enablement, and technical account managers. Our team supports a top-tier product that truly solves customer problems. We share technical and product expertise with the technical solutions team through demos, e-learning, live training, documentation, and ongoing support.

Datadog continues to grow at a rapid rate and with this exciting growth, our onboarding and ongoing training is also quickly increasing in scale and complexity. Technical Solutions Field Enablement Managers play a key part in fostering a highly engaging, positive, and professional learning environment for our technical learners. This position is responsible for providing onboarding and ongoing enablement training to our TS teams in the APJ region. We are looking for a structured communicator with a knack for simplifying the complex to develop and deliver the training content, curriculum, and programs that enable our technical solutions people to be successful in their jobs. This position is based in our Tokyo office, offering the opportunity to collaborate with local and global teams, while working at the forefront of cloud monitoring and observability.

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Implement and facilitate effective in-person and virtual onboarding and technical training programs that will improve the performance and productivity of the regional technical solutions teams.
• Regionalize training programs by incorporating APJ- or Japan-specific deals, customers, competitors, etc. into the content and talk tracks, and translate into Japanese as needed.
• Partner with the Curriculum team to give feedback, and pilot new programs in development, co-building when appropriate.
• Work closely with first line technical solutions leaders to identify, develop, and deliver ad hoc training as needed.
• Work closely with technical solutions teams to observe and assess their processes, empathize with the realities of troubleshooting and demonstrating Datadog products, evaluate the impact of enablement programs and provide coaching to individual contributors, supporting TS leadership.
• Utilize understanding of Datadog products, technical solutions team performance metrics, and key relationships with cross functional partners to contribute to enablement strategy.
  
  

Who You Are:

• 3-5 years in learning and development or technical enablement, in a training or teaching role working with technical concepts 
• Experience presenting day-long or multi-day trainings
• Demonstrated history of coaching and mentoring colleagues around key role elements 
• Experience developing dynamic and engaging trainings for various audiences
• A self-starter, tech-savvy professional who can easily understand a company’s business requirements and explain Datadog’s value and technical details to C-level executives, a technical guru and everyone in between 
• Outstanding verbal and written communicator; you make the complex simple
• General knowledge of cloud technologies
• Fluency in English and Japanese

Bonus Points:

• Experience at a high growth Software-as-a-Service or technology company
• Experienced with AWS, Azure or GCP
• Knowledge of DevOps
• Experience enabling support or sales engineers with a structured methodology

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
• Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As part of Datadog’s GTM Enablement department, the Technical Solutions (TS) Enablement team helps share knowledge, provide ongoing education, create training materials, and maintain processes for our internal product experts including sales engineers, technical support engineers, technical customer enablement, and technical account managers. Our team supports a top-tier product that truly solves customer problems. We share technical and product expertise with the technical solutions team through demos, e-learning, live training, documentation, and ongoing support.

Datadog continues to grow at a rapid rate and with this exciting growth, our onboarding and ongoing training is also quickly increasing in scale and complexity. Technical Solutions Field Enablement Managers play a key part in fostering a highly engaging, positive, and professional learning environment for our technical learners. This position is responsible for providing onboarding and ongoing enablement training to our TS teams in the APJ region. We are looking for a structured communicator with a knack for simplifying the complex to develop and deliver the training content, curriculum, and programs that enable our technical solutions people to be successful in their jobs. This position is based in our Singapore office, offering the opportunity to collaborate with local and global teams, while working at the forefront of cloud monitoring and observability.

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Implement and facilitate effective in-person and virtual onboarding and technical training programs that will improve the performance and productivity of the regional technical solutions teams.
• Regionalize training programs by incorporating APJ- or Japan-specific deals, customers, competitors, etc. into the content and talk tracks, and translate into Japanese as needed.
• Partner with the Curriculum team to give feedback, and pilot new programs in development, co-building when appropriate.
• Work closely with first line technical solutions leaders to identify, develop, and deliver ad hoc training as needed.
• Work closely with technical solutions teams to observe and assess their processes, empathize with the realities of troubleshooting and demonstrating Datadog products, evaluate the impact of enablement programs and provide coaching to individual contributors, supporting TS leadership.
• Utilize understanding of Datadog products, technical solutions team performance metrics, and key relationships with cross functional partners to contribute to enablement strategy.
  
  

Who You Are:

• 3-5 years in learning and development or technical enablement, in a training or teaching role working with technical concepts 
• Experience presenting day-long or multi-day trainings
• Demonstrated history of coaching and mentoring colleagues around key role elements 
• Experience developing dynamic and engaging trainings for various audiences
• A self-starter, tech-savvy professional who can easily understand a company’s business requirements and explain Datadog’s value and technical details to C-level executives, a technical guru and everyone in between 
• Outstanding verbal and written communicator; you make the complex simple
• General knowledge of cloud technologies
• Fluency in English and Japanese

Bonus Points:

• Experience at a high growth Software-as-a-Service or technology company
• Experienced with AWS, Azure or GCP
• Knowledge of DevOps
• Experience enabling support or sales engineers with a structured methodology

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
• Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking a Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take an active technical role in your region supporting customer facing activities and engagements for key accounts.  You will also enable and nurture strong partnership between the SE team and other organizations within Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
• Manage a team of individual contributors, working to expand usage of Datadog in customer accounts
• Manage resource allocation of your team and ensure their maximum productivity and engagement.
• Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
• Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills
• Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities
• Deliver performance reviews along with collaborating on and executing individual development plans

Who You Are:

• Experienced with 1-3+ years in a Sales Engineering team lead or mentorship role and 3+ years in a Sales Engineering or other equivalent client facing role
• Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change
• Proven in your ability to grow and develop a team 
• Experienced in recruiting both individual contributors and front line leaders
• Knowledgeable in current infrastructure and monitoring solutions and technologies
• Able to build and execute an evaluation plan with a customer and mentor others on how to do so
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so
• Able to think strategically and creatively about a wide variety of challenges

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks 

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As an Account Executive on our Mid-Market Sales team (targeting customers 1,000 to 5,000 employees in size), you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders & partner ecosystem, identify the customer's unique needs, and clearly convey the value of the Datadog solution. Mid-Market AE’s have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus entirely on net-new logo acquisition
• Manage the full sales cycle, including negotiations and on-site technical demonstrations
• Identify robust set of business drivers behind all opportunities
• Develop a deep comprehension of customer's business
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps)
• Multi-thread into different departments of a complex organization
• Collaborate with Sales Development Representatives, Partners, & Marketing to drive top of funnel activity
• Apply modern sales strategy with real time signals and research using tools Sales Navigator & Demandbase

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Who You Are:

• Curious and motivated to understand emerging technologies and how they intersect with core business drivers.
• Experienced in hunting, strategically mapping and breaking into net new logos
• Strong Pipeline Generation skills, bold in front of customers and creative in your pursuits 
• Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time

 Benefits and Growth:

• High income earning opportunities based on self performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Both Technical and Sales Methodology enablement
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking a Partner Marketing Manager to lead the execution of partner marketing initiatives across Japan. This role will focus primarily on strengthening relationships with local channel partners while also supporting key cloud partnerships such as AWS and Google Cloud.

The ideal candidate has a strong understanding of Japan’s IT ecosystem and channel landscape, and thrives in a hands-on execution role that directly drives pipeline growth, partner engagement, and market expansion.

This role sits within the Japan Marketing team and collaborates closely with Japan Sales, C&A, Field Marketing, as well as APJ and Global teams to deliver partner marketing programs tailored to the Japan market.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead and execute joint marketing programs with Japan-based local channel partners to drive pipeline growth and partner engagement
• Plan and deliver partner-driven campaigns, including events, webinars, and co-branded initiatives
• Own end-to-end program execution, including planning, KPI definition, performance tracking, and ROI optimization
• Build and strengthen partner relationships while expanding partner coverage and engagement across the Japan ecosystem
• Support cloud partner marketing initiatives (AWS, Google Cloud) by localizing and executing global programs in Japan
• Operate effectively in a cross-functional environment, collaborating with Sales, C&A, Field Marketing, and Global teams to drive partner-sourced and influenced pipeline

Who You Are:

• Bachelor’s degree required
• 5+ years of experience in B2B or partner marketing
• Strong understanding of Japan’s IT industry and channel ecosystem
• Native-level or business-fluent Japanese (written and spoken); working proficiency in English
• Proven ability to execute marketing programs that deliver measurable business outcomes
• Strong project management and stakeholder collaboration skills, with the ability to operate in a fast-paced, cross-functional environment

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

 Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is a best-in-class SaaS company delivering the rare combination of hypergrowth, profitability, and long-term market leadership. Built by engineers, for engineers, our platform is used by organizations of all sizes to drive digital transformation, cloud migration, and full-stack observability across their technology landscape. We enable seamless collaboration and problem-solving across DevOps and Security teams globally.

Come join a high-performing team for the opportunity to learn from top leaders in the industry and grow alongside the company as we rapidly expand.

About the Role
Datadog is seeking a strategic, data-driven, and collaborative Head of Enterprise Sales to lead our organization in Japan to scale Datadog’s Strategic Enterprise and Public Sector business.

This senior leader will own both the Enterprise and Public Sector strategy for their region, ensuring resources are deployed effectively to build pipeline creation, deal progression, and multi-product adoption across Datadog’s largest and most strategic accounts. This senior leader will be responsible for driving market expansion and establishing Datadog as a trusted strategic partner.

Japan is a crucial market for Datadog’s growth, we have made a significant local investment with a local Data Centre, prominent real estate, more than 200 local staff to fully localize our products and services for Japanese customers.  

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do

• Recruit, build and develop a world-class team of Enterprise Leaders and sellers
• Own Strategic Enterprise and Public Sector revenue contribution for your region and influence targets, ensuring consistent attainment across quarterly and annual targets
• Define and execute segment-level growth strategies across enterprise customers, including net-new acquisition, platform expansion, and multi-product adoption.
• Accountable for strong operating rigor across pipeline generation, forecast contribution, deal inspection, and account-level strategies.
• Guide leaders through complex, multi-stakeholder sales cycles, including executive alignment
• Ensure teams are consistently engaged at the right stage of the sales cycle to maximize impact, from discovery and executive alignment through technical validation and close.
• Continuously optimize sales motions, coverage models, and plays to improve win rates, deal velocity, and productivity.
• Develop strong leadership capability across your team by coaching on value selling excellence, executive engagement and influence.
• Foster a culture of collaboration, accountability, and customer obsession
• Serve as an executive sponsor for Datadog’s most strategic customers, supporting AEs in senior-level customer engagements.
• Invest deeply in leadership development, succession planning, and career progression.
• Build lasting relationships with alliance and channel partners in the Datadog ecosystem 

Who You Are

• 10+ years of progressive enterprise sales experience within B2B sales in a technology company (preferably SaaS)
• 7+ years in senior leadership roles managing distributed sales teams in complex, cross-functional GTM environments.
• A proven Sales professional with a track record of building relationships and managing complex sales processes
• Demonstrated success improving sales performance metrics such as win rate, deal size, pipeline quality, and forecast accuracy.
• Strong command of value-based selling methodologies, with experience using common frameworks such as MEDDICC.
• Executive presence with the ability to influence internal stakeholders and engage credibly with C-level buyers.
• Hands-on, high EQ leader comfortable diving into deals, coaching leaders, and reinforcing operational rigor.
• Comfortable leading through ambiguity and evolving market dynamics to proactively drive sustained growth.
• Comfortable speaking at public forums and conferences
• Ability to align Japanese sales style with global GTM strategy / translate global strategy and initiatives into Japan execution 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Best-in-breed onboarding
• Internal mentor and buddy programs
• Friendly, inclusive, high-performance workplace culture

Benefits and growth opportunities may vary based on your country of employment and employment type.

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise,  employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What you’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience with workforce planning, organizational agility, and leading change initiatives.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
• Fluency in written and spoken Japanese and English, with strong communication skills to effectively convey complex information. Korean language skills are a strong plus.

It’s Great if you Have:

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

#Seoul #Tokyo 

ABOUT THE ROLE:

You are a dynamic lawyer who is comfortable working in a fast-paced international environment with broad responsibilities. You will work on complex litigation, regulatory, commercial and public policy related issues, helping to guide our businesses and business strategy across Japan and Korea. You must have the ability to operate independently and work proactively and collaboratively with various business and legal teams across the organization. Ideally, you have worked in-house in the technology, media, ad agency, or internet industries handling a broad range of legal matters. This role sits within the International Legal team and will report to the Legal Director for APAC.

RESPONSIBILITIES:

BASIC QUALIFICATIONS:

• At least 7 years of relevant post-qualification experience as an attorney-at-law or Advocate.
• Demonstrate sound business and legal judgment.
• Entrepreneurial mindset: flexible, self-starting and hard-working.
• Relevant in-house or secondment experience with a digital media, advertising, or technology company is highly desirable.
• Relevant experience in litigation in Japan.
• Significant experience with digital advertising, contract law, and intellectual property.
• Strong understanding of the legal issues around user-generated content and platforms.
• Familiarity with these areas of law will be an advantage: advertising regulation, licensing, privacy, content regulation, consumer laws, copyright, and compliance.
• Successful track record of working collaboratively with colleagues around the world.
• Comfortable working in a company experiencing rapid growth, with excellent organizational skills and the ability to manage multiple projects simultaneously.
• Strong written and oral communication skills; must be fluent in Japanese and English. Fluency in Korean/additional APAC language is highly desirable.
• Recognized law degree with strong academic record and qualified to practice law in Japan or other Asia Pacific jurisdiction, the UK or the US

このポジションでは、Anaplanソリューションの導入成功、ユーザー定着、継続的な利用促進を通じて、お客様のビジネス成果を最大化することが主な役割です。
お客様の主要な技術的窓口として、トレーニング、導入支援、サポート対応、課題のエスカレーションなどを行い、Anaplanの活用推進と顧客満足度の向上を担います。

課題の本質を見極め、最適な解決策を描くことに情熱をお持ちですか？
自らの取り組みでお客様のビジネスを前進させることにやりがいを感じますか？
体系的な思考で社内外の関係者をリードし、顧客の成功を実現できる方をお待ちしています。
そんなあなたに、このポジションは最適です。

主な業務内容

• 主要顧客アカウントにおけるプロジェクトデリバリー、成長、利用促進、ロードマップ策定をリードし、顧客体験を重視した支援を行う

• 社内外のコンサルタントで構成されるプロジェクトチームをリードする

• アジャイル手法を用いてプロジェクトのスコープ策定、設計、実行を行う

• 大規模なConnected Planningソリューションにおける**アーキテクチャ領域の専門家（SME）**として活動する

• 営業チームおよびプロダクトチームと連携し、顧客のライフサイクル全体を通じた成功をサポートする

応募要件

• 5年以上のビジネスコンサルティングまたはシステム導入経験（Cognos、Hyperion、Business Objects、TM1など多次元分析系システムの経験歓迎）

• 日本企業（エンタープライズ顧客）向けのリード・コンサルティング経験

• 顧客の業務プロセスを理解・翻訳・最適化する能力

• 計画・モデリング分野の専門知識（特にサプライチェーン、財務、営業領域のいずれかに強みがあれば尚可）

• **データ連携（インバウンド・アウトバウンド）**に関する深い理解

• 必要に応じた出張対応が可能な方

Please submit your resume in English.

To learn more about our team and office culture in Tokyo, Japan, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/tokyo
Glassdoor: https://www.glassdoor.com/Jobs/KnowBe4-Ad-Tokyo-Jobs-EI_IE969384.0,7_KO8,10_IL.11,16_IS5263.htm

The Revenue Training Specialist facilitates apprenticeship training initiatives for all sales, customer success, and revenue-generating teams. This includes ongoing skill development programs, assessments, coaching, and ensuring adherence to all KnowBe4 policies and procedures. The role collaborates cross-functionally to align training with business goals, promotes continuous learning, and develops skilled revenue generators to drive growth. In addition to training responsibilities, this role, in partnership with regional HR teams and HR COE teams, will provide generalist HR support for the Tokyo office.

Responsibilities:

• Support employee engagement initiatives, culture-building activities, and internal communications for the Japan office
• In partnership with global HR, support employee lifecycle activities including onboarding, orientation, and offboarding coordination as needed
• Assist in maintaining a positive employee experience by addressing general employee inquiries and escalating complex issues to HR leadership as needed
• Partner with managers and HR team to support performance management processes, feedback cycles, and employee development planning
• Facilitate the delivery of comprehensive sales development initiatives aimed at cultivating a high-performing salesforce within the apprenticeship program.
• Conduct skills-based assessments, role-plays, demonstrations, and practical exercises to evaluate trainees’ knowledge, identify skill gaps, and provide targeted coaching and training plans.
• Monitor performance metrics and statistics for revenue trainees, identify areas for improvement, and implement corrective training interventions to address performance issues.
• Collaborate with cross-functional teams to ensure alignment between training programs and organizational goals, policies, and procedures.
• Review and inspect Salesforce data, statistics, customer interactions, and administrative tasks to ensure compliance with policies and procedures, and provide coaching and guidance to enhance data accuracy and customer handling.
• Provide genuine feedback regarding the fit and potential of trainees in coordination with Human Resources and hiring managers.
• Collaborate with subject matter experts, managers, and stakeholders to identify training needs, gather feedback, and continuously improve training programs to align with evolving business requirements.
• Leverage learning management systems (LMS) and other digital platforms to streamline training delivery, tracking, and reporting.
• Stay current with industry trends, best practices, and emerging technologies in sales and customer success, and training methodologies to enhance the organization’s training offerings.
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weight

Minimum Qualifications:

• High school diploma 
• A minimum of 1 year of proven work experience in sales, sales management and/or quality control in a sales-related role
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Strong verbal and written communication
• Fluent in Japanese
• Excellent time management and organization skills
• Excellent listening skills
• Ability to find the root cause of why an employee may be struggling
• Strong statistical analysis skills
• Strong skills in working with people
• Strong skills in developing plans and drills to help employees

Role Overview

The People Business Partner is an individual contributor role responsible for executing people-related processes, programs, and local compliance activities in Japan with a high degree of reliability and judgment. Based in Tokyo, this role reports to the Principal People Business Partner (US) and partners closely with People Business Partners, Recruiting, People Operations, Tokyo office leadership, and external partners to support employees and managers across the employee lifecycle.

The role operates with limited day-to-day supervision, manages both routine and non-routine work, and is expected to identify issues, make recommendations, and continuously improve execution within established frameworks. This role plays a key part in enabling a compliant, safe, and engaging work environment in the Tokyo office while aligning with global people programs.

Key Responsibilities

Employee & Manager Support

• Support employees and managers across the employee lifecycle by providing guidance, clarity, and timely execution of people processes.
• Act as a first point of contact for employee and manager inquiries related to people processes, programs, and local practices, escalating complex issues to the Principal People Business Partner as appropriate.
• Support managers and employees on employee relations matters by providing guidance on process and next steps. Assist with documentation, fact gathering, and coordination for employee relations cases.
• Provide guidance and coaching to managers and employees regarding performance management, including navigating potential resolutions, which involves facilitating the performance improvement process.
• Identifies and escalates issues related to team morale and team dynamics, provides guidance and coaching to managers and employees on a positive and productive workplace. 
• Maintain confidentiality and professionalism in handling sensitive employee matters.

People Process Execution & Ownership

• Execute people-related processes in Workday, including organizational changes such as restructures, reporting line updates, and headcount adjustments, in coordination with People Business Partners and People Operations.
• Own assigned process areas end-to-end, ensuring accuracy, compliance, and timely execution. Identify risks, resolve issues, and recommend improvements to workflows and execution.
• Support business onboarding by coordinating role readiness, stakeholder alignment, and early-stage support to enable effective new-hire ramp and performance.

People Program Delivery

• Support execution of people programs, including engagement surveys and performance cycles.
• Manage timelines, communications, and operational readiness to ensure smooth delivery.
• Support follow-through on program outcomes and action planning with PBPs and business leaders.

Recruiting Support

• Partner with the US-based and Tokyo-based Recruiting team to facilitate the Tokyo hiring process, ensuring compliance with local Japanese labor laws and company policies.
• Plan and execute local employer branding initiatives including exposure to the external media and management of local version of corp site by working with Comms and Recruiting team. 
• Coordinate the local execution of the offer process and employee referral program and ensure timely communication with local employees, collaborating with the Recruiting team for administrative support.
• Act as the local People team resource for the US and Tokyo Recruiting team, and candidates on specific Tokyo-based compensation, benefits, and local work practices, escalating complex questions to PBPs or People Operations as needed.

Regional Collaboration & Employee Engagement

• Collaborate closely with Tokyo office leadership to support local people programs and employee engagement initiatives such as offsites, events, and team-building initiatives, aligned with company culture and global people programs.
• Support the local rollout of global initiatives and share feedback and insights with PBPs and Organizational Effectiveness team.
• Support regional DEI communities and initiatives by working with ERG Leads and DEI team.

Compliance & Labor Administration

• Support employment compliance in Japan by preparing and submitting required regulatory documents in partnership with Employment Counsel and external legal advisors.
• Track employee working hours and report to relevant stakeholders as required.
• Make sure dispatched workers and contractors programs are compliant with local law and Scopely policies by working with Legal and People Operations team.
• Respond to inquiries from government agencies via phone or written correspondence. Support applications and reporting to labor and health authorities as required.

Health & Safety

• Coordinate Industrial Doctor program management, including arranging ad-hoc medical interviews with employees.
• Manage the annual health check process and related policies. Track health check progress and submit required reports to government authorities.
• Review health check results and coordinate follow-ups with employees and managers based on Industrial Doctor recommendations.
• Organize and operate the annual Stress Check survey and follow-up processes with external vendors (e.g., ELIXIA).
• Maintain a healthy and safe work environment, including workplace appraisals.
• Support operation of the statutory monthly Health & Safety Committee.
• Coordinate on-site flu shot programs for the Tokyo office.

Qualifications

• 5+ years of experience in people programs, HR operations, people analytics, program management, or a related role.
• Hands-on experience supporting people processes and programs across the employee lifecycle.
• Experience working with HR systems (e.g., Workday or similar) and managing data with a high level of accuracy and attention to detail.
• Strong program coordination skills, including managing timelines, dependencies, and stakeholder communications.
• Ability and curiosity to champion the responsible adoption of AI and automation within People practices to improve scalability, reduce administrative burden, and enable more strategic impact.
• Ability to work independently on routine and non-routine tasks with limited day-to-day supervision.
• Strong interpersonal skills with the ability to build trust and credibility with employees and managers.
• Knowledge of Japan labor law and statutory requirements, including employment contracts, working hours, and leave policies.
• Ability to apply sound judgment, handle sensitive matters with discretion, and escalate appropriately.
• Comfort working cross-functionally and across time zones.
• Business-level proficiency in both English and Japanese, with the ability to communicate effectively in written and verbal contexts.
• Ability to work in the office 3 days a week on Tue, Wed, and Thu, and commit to a positive and collaborative work environment.
• 5-10% of travel including international travels to the US and Spain.

Plus If…

• Experience supporting performance management cycles and/or engagement surveys.
• Prior experience partnering with recruiters on hiring initiatives or onboarding processes.
• Experience supporting employee engagement initiatives, such as off-sites, events, or team-building programs.
• Exposure to working with international teams, particularly with US-based stakeholders.
• Experience collaborating with global teams in a matrix organization, specifically with US-based partners.
• Experience documenting and improving processes to increase efficiency and scalability.
• Familiarity with the gaming/tech industry.
• Possession of a Health Supervisor license (衛生管理者) and/or qualification as a Labor and Social Security Attorney (社会保険労務士).

About the Team

We are the Solutions Engineering team at Miro Japan. We play a critical role in bridging the gap between technical innovation and business needs. Our mission is to be solutions champions for our customers’ and partners’ requirements, bringing the product to life within the technically complex environments of our largest Enterprise customers.

We are Miro problem-solvers, creating high-impact and high-value solutions for anything, innovation and collaboration. We are dedicated to delivering tailored solutions that drive customer success across the region and are looking forward to getting to know you!

About the Role

If you enjoy working in a start-up environment and like to create meaningful value for customers and team members alike, this is an outstanding opportunity for you. In this role, you will have a unique opportunity to accelerate sales cycles by serving as a Miro product and sales expert at a cutting-edge technology company. As a Solutions Engineer, you will be at the forefront of designing and delivering bespoke solutions to our diverse clientele, bridging the gap between technical innovation and customer satisfaction.

This role requires a blend of technical acumen and interpersonal skills, making you a pivotal link between our Go-To-Market and Product/Engineering teams. You will be a key partner to our Sales, Customer Success, and Partnerships teams not only in crafting how our customers use the product today but also in shaping how our product evolves to meet the needs of the future. We are looking for a storyteller and problem-solver who is ready to fix complex challenges and drive high-impact results.

What you’ll do

• Collaborate Globally: Work closely with a cross-functional, multi-national team to design and implement cutting-edge solutions tailored to customer needs
• Technical Expertise: Leverage and deepen your product knowledge to solve complex technical challenges, acting as a subject matter expert for our customers and internal teams
• Sales Enablement: Support sales activities by creating and presenting compelling demo and presentation content, showcasing the value and capabilities of our solutions
• Customer Advocacy: Partner with key accounts to understand their unique challenges and opportunities, driving positive change and improvements in their operations
• Innovative Problem-Solving: Apply creative thinking and technical skills to develop and optimize solutions, ensuring high customer satisfaction and success
• Knowledge Sharing: Continuously learn and share insights with the global team, contributing to a culture of excellence and collaboration
• Impactful Engagement: Influence large deals and customer workflows, making a tangible difference in how businesses operate and succeed

What you’ll need

• Problem-Solving Skills: Strong analytical and creative problem-solving abilities
• Communication Skills: Excellent verbal and written communication abilities
• Customer Facing:  8+ years Enterprise customer-facing experience
• Collaboration: Strong teamwork skills to work with cross-functional, multi-national teams
• Presentation Skills: Experience in creating and delivering engaging demo and presentation content
• Adaptability: Flexibility to adapt to changing environments and customer requirements

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

#LI-YN1

Method is a global design and engineering consultancy founded in 1999. We believe that innovation should be meaningful, beautiful and human. We craft practical, powerful digital experiences that improve lives and transform businesses. Our teams [based in Japan, Bengaluru, New York, Charlotte, Atlanta, London and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services. This is a Tokyo-based position. 

Method is part of GlobalLogic, a digital product engineering company. GlobalLogic integrates experience design and complex engineering to help our clients imagine what’s possible and accelerate their transition into tomorrow’s digital businesses. GlobalLogic is a Hitachi Group Company, and there is extensive collaboration between all group companies. 

As Associate Director of Experience Design, you will lead multidisciplinary design projects from experience definition through execution. Your tasks will include framing opportunities with clients, structuring and running research activities, planning and facilitating collaborative workshops driving concept explorations, prototyping the future of our client’s products and services and overseeing the creation of high fidelity design solutions. You’ll guide your team and others in communicating complex concepts in written, diagrammatic and visual formats and support product and engineering teams in bringing digital products and services to market by translating strategies into actionable outcomes.

Responsibilities:

• Define and design multi channel digital solutions with different disciplines in a highly collaborative environment
• Partner closely with clients, serving as an internal champion to ensure our work meets their needs and also serving as an advisor to further their business aspirations through design. 
• Lead multidisciplinary teams through complex projects 
• Plan, conduct, and interpret primary and secondary research to inform the user interaction and visual direction of a product or service. Research methods include user and business stakeholder interviews, generative customer research, usability evaluations, concept validation, and user testing
• Collaborate on and influence the different stages of a digital product—this includes shaping project scope, driving  internal and external strategy, and conducting research
• Plan and host collaborative workshops and work sessions with internal and external teams
• Lead teams in the creation of experience or product design artifacts including archetypes, customer journeys, service blueprints, ecosystems, initial concepts, prototypes, design directions, design systems and detailed design documentation. 
• Mentor and/or manage others in the experience design discipline
• Impact Method through common missions that create a diverse organization, further the quality of our work and support the growth and success of our business
• Practice responsible design (accessible and inclusive)
• Foster a culture of curiosity across design, product and technology that manifests in how projects are framed and executed.

Qualifications:

• Demonstrated success in defining, creating, and launching digital products and services
• 7+ years experience in design research, digital strategy, digital product design and/or service design. Your story/portfolio reflects a solid foundation in understanding the complexity and intricacies of business problems. Your work to solve these is an appropriate mix of pioneering and pragmatic.
• 1+ year team management experience either in HR capacity or project team leadership
• Functionally bilingual in business Japanese (e.g. N2)  and English (e.g. ~TOEPIC 750)
• Undergraduate and/or Masters Degree in Design[product, visual/interaction, architecture, industrial], Human Factors, Engineering [mechanical] or equivalent professional experience
• Effective time management skills to balance project schedule with fast-paced deadlines
• Excellent verbal/written communication and presentation skills, with the ability to successfully articulate design concepts and intent to your team and your client
• Ability to collaborate with Technologists as it pertains to developing digital products

Location

• Remote first working with occasional need to be in our Tokyo office
• International travel for team and client meetings is required, typically up to 15%.

Why Method?

We look for individuals who are smart, kind and brave. Curious people with a natural ability to think on their feet, learn fast, and develop points-of-view for a constantly changing world find Method an exciting place to work. Our employees are excited to collaborate with dispersed and diverse teams that bring together the best in thinking and making. We champion the ability to listen, and believe that critique and dissonance lead to better outcomes. We believe everyone has the capacity to lead and look for proactive individuals who can take and give direction, lead by example, enjoy the making as much as they do the thinking, especially at senior and leadership levels.

We believe in work/life balance. Seriously. We offer a ton of competitive perks, including:

• Continuing education opportunities 
• Flexible work from home policies
• Commuting allowance
• Housing allowance
• Family allowance
• Wellness allowance
• Additional benefits include support for life events, natural disasters, and annual health check-ups.

Next Steps

If Method sounds like the place for you, please submit an application. Also, let us know if you have a presence online with a portfolio, GitHub, Dribbble or other platform.

You can find more information about how we process your personal data and what your rights are in the Recruitment Privacy Notice.

Any data subject requests received by the TAG team are immediately forwarded to the Privacy team under the TAG Procedure: Data Subject Request. This applies regardless of how the DSR was received (e.g., email, LinkedIn chat, during an interview).

Any privacy incidents that occur during the recruitment process must also be reported to the Privacy team in accordance with our established procedure.

Description

Keeper Security is hiring an experienced Bilingual (Japanese/English) Channel Sales Engineer to work with our APAC channel sales team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

As a Channel Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

Responsibilities

• Provide and manage pre-sales technical support for the technical sales process of Keeper products for Channel partners in Japan and APAC.
• Work closely with the Channel Account Management team to support and develop strategic partners technical capability and drive incremental partner revenue. 
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
• Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to partners, helping them understand how our solutions can solve their business challenges and achieve their goals
• Communicate in Japanese and English, both verbally and in writing
• Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure.
• Works on issues that affect design/selling success or address future concepts, products or technologies
• Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity, issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participates as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

• 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
• Must possess a native level Japanese language proficiency
• Bilingual, in English (both verbal and written)
• Excellent communication and interpersonal skills, and a strong entrepreneurial drive
• Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
• Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
• Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
• Willingness to travel up to 50%

Preferred Requirements

• Experience working with the channel
• Industry recognized certifications
• Scripting and DevOps experience a plus
• Exposure to Identity Providers like Azure and Okta
• Experience providing solutions to and understanding the requirements of Enterprise Customers
• Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Team

Japan is one of four global sales regions of Miro, and Miro Japan was founded in May 2021 for building and growing the business. You'll be one of the sales members of the important expansion phase. The Strategic Sales team is a critical component of the Japan regional business. We work hard, but also prioritize our fun, collaborative, and well-balanced culture. As a rapidly growing organization, opportunities for internal growth and career development are plentiful!

About the Role

As a Strategic Account Manager, you will focus on acquiring and growing customers in large enterprises in the assigned industry. You’ll use research to gain insight into customer challenges, identify key partners, and challenge customers' thinking about how Miro can transform the way businesses work. Our goal is to create great customer experiences by being Miro product experts and advising customers to identify the needs and difficulties and get them resolved.

What you’ll do

• You will be the long term trusted partner to customers. Find and understand challenges at customers in their remote/hybrid work, drive the best solution with Miro, and lead them to a successful business transformation
• Be a champion of assigned territory, build territory and account plans to help define appropriate acquisition and expansion strategies
• Combine the interests of multiple client partners to drive account revenue growth
• Take initiative and reach out to new trials/users within customers to expand use cases and drive more revenue
• Work with cross functional teammates in Customer Success, Product, Sales Engineering, Marketing, and more
• You will master the art of discovery, and inspire new use cases where Miro can solve our customer’s challenges
• Be a key component in ensuring we have accurate data in our CRM to drive the strategy for our future growth
• Achieve monthly/quarterly quotas of pipeline, provide accurate forecasts and closed business

What you’ll need

• 5+ years of closing experience with Tech/SaaS companies, 3+ years in large enterprises
• Proven track record of conducting a meaningful conversation and building a relationship with CxO and VP/GM of line of businesses
• Strong prospecting, territory planning and team-selling experience
• Proven track record of exceeding sales quotas
• Experience in a fast-paced, dynamic environment
• Proficiency in Salesforce.com and opportunity qualification methodology like MEDDPIC
• You have a great attitude that can maneuver through ambiguity and ability to work and collaborative with a growing team
• You are curious: always looking for an opportunity to learn, grow, and give/receive feedback
• Language Proficiency: Native Level in Japanese and, Conversational English, both spoken and written

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

#LI-YN1

WHAT IS BOX?

Box (NYSE  BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day. contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

This individual will be a key partner for the PeopleOps organization that will be responsible for, but not limited to providing front line support to boxers and managers on People related inquiries, on-boarding and off-boarding of Boxers, executing and supporting People programs and processes and in helping create an awesome employee experience at Box!  We are looking for someone who can help us to scale in a way that will support our continued growth.  This position will report to the Head of Japan People & Communities.

RESPONSIBILITIES

• Serves of first point of contact to Boxers and managers for policy/procedure questions, HRIS inquiries, on-boarding and off-boarding and other range of generalist activities.

• Effectively manages inquiries and is able to resolve escalated concerns with little guidance or direction. 

• Assist with employee relations counseling, performance management, coaching and exit interviewing.

• Build effective relationships with business leaders, internal support teams, and other key stakeholders to enable effective implementation of HR plans and programs, while ensuring programs are aligned with overall business strategy and goals.

• Support roll out of global People Ops programs as well as recommend and implement continuous process improvements. 

• Participate on project teams to define, develop and implement solutions, processes and tools.

• Collaborates with all departments on a variety of People related initiatives especially local Benefits and Learning & Development programs.

• Conducts data audits for various reporting and compliance needs.

• Onboarding and Off-boarding employees in Australia and Japan

• Responsible for managing the statutory health committee, reporting statutory health examinations to authorities, conducting and reporting statutory stress checks, and managing other statutory events along with related administrative tasks.

• Issuance of certificates of employment in response to requests from current and former employees.

QUALIFICATIONS

• Bachelor’s Degree required. Preferably in Human Resources, Business or related field. 

• 5+ years of broad HR knowledge especially Operations area such as social insurances, pension, leave of absence and so on.

• Ability to manage own time and workload, juggling conflicting priorities and excellent problem solving ability.

• Operational Excellence

• Ability to work in a fast-paced environment with multiple projects and deadlines; experience working for a late stage start-up company is a plus.

• Experience with Workday, JIRA, Excel are +

• There are no issues with maintaining confidentiality.

• Team worker

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

Keeper is hiring a talented Human Resources Generalist dedicated to our APAC region to join our People Team! Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting our employees and managers as we continue to scale the organization.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

The APAC Human Resources Generalist will report to our Senior Director of Global Human Resources and play a key role in supporting the full employee lifecycle. This role will be responsible for supporting the larger global people team and the organization by implementing and administering local APAC HR programs and policies. This opportunity involves applying a mix of people and technical skills in facilitating processes across HR, payroll, benefits and compliance. This individual will serve as a liaison between employees and management, providing guidance and support on various HR-related matters. 

The ideal candidate works well both independently and as part of a larger global team, autonomously performs routine tasks and applies creative problem solving skills to continuously improve efficiency.

Responsibilities

Human Resources

• Collaborate cross-functionally to facilitate and support people processes and initiatives with a focus on continual improvement and a positive employee experience
• Ensure full compliance with Japanese labor laws and local employment regulations - by implementing, monitoring, and continuously updating HR policies, procedures/practices
• Provide guidance to managers and employees on statutory requirements, mitigate compliance risks, and partner with Internal and external Legal counsel to address regulatory changes and audits
• Own and manage the APAC new hire onboarding process including generating offer letters, initiating pre-employment screening, organizing and conducting new hire orientation, continually refreshing the HR onboarding content, administering onboarding surveys and supporting managers in facilitating onboarding check-ins
• Coordinate with the larger HR team to roll out the APAC portion of the monthly performance management process including launching the process in the human resource information system (HRIS), monitoring and managing progress and preparing compensation planning spreadsheets
• Process APAC employee changes such as promotions, transfers, and terminations and maintain accurate employee data in the HRIS
• Prepare reports on HR metrics, such as turnover and headcount, and fulfill ad hoc reporting requests
• Various general HR activities, such as separation conversions/offboarding, exit interviews and employee relocations
• Interact with employees and managers to provide basic employee relations support and manager coaching
• Promote a positive work environment through employee engagement initiatives and communication strategies
• Assist with HR projects and initiatives as assigned
• Potentially assist with covering General HR matters and Payroll for other APAC regional EoR (Employer of Record) set ups, including Australia, as we grow
• Communicate with Japanese and English speaking employees, vendors, and stakeholders, both verbal and written

Payroll

• Support Japan payroll processes by entering payroll changes, ensuring timesheet completion & accuracy, conducting payroll audits and providing an initial review of the payroll preview
• Prepare data input for anniversary, promotion and compensation changes
• Facilitate the ongoing tracking and management of PTO usage
• Assist in disseminating sales incentive plans and commissions statements
• Document and notify employees and managers of promotion and compensation changes
• Assist with payroll tax, unemployment reporting and other tracking requirements 

Benefits

• Provide general APAC benefits support including fielding first-level employee benefits questions, maintaining benefits marketing materials and compliance
• Coordinate employee communications, monitoring active enrollments and providing reporting support
• Assist with annual Health Check tracking, payment processing and facilitation

Compliance

• Assist with regular updating of APAC related HR policies, process documentation and maintenance of employee files
• Work as a trusted advisor on all Japanese related HR and Employment law matters (and when necessary, a liaison with outside legal counsel)
• Maintain employee records and in compliance with applicable local laws and regulations
• Serve as the APAC HR liaison with the information security team to facilitate the implementation of compliance best practices and track the completion ongoing compliance training
• Assist with all compliance and audit-related reporting requests

Recruitment

• Support full-cycle recruitment for Japan and APAC roles in partnership with the global recruiting team, coordinating hiring processes (interview scheduling, communicating with internal stakeholders, etc.) and ensuring a seamless, locally relevant candidate experience
• Collaborate with the global Talent Acquisition team to leverage relevant Japan and APAC recruiting channels (e.g., agencies, job boards, referrals) and strengthen a regional talent pipeline aligned with global hiring strategies
• Ensure compliance with Japanese labor laws and company policies while providing local market insights and tracking hiring metrics to inform global hiring efforts

Job Requirements

• 2-5 years experience in HR roles, with a focus on payroll, benefits and legal compliance
• General knowledge of Japanese HR laws, regulations, and best practices
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proficiency in HRIS (Human Resources Information Systems) 
• Baseline knowledge of Excel and GSuite
• Strong problem-solving skills and attention to detail
• Exceptional organizational and time management skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Team player with a collaborative and proactive approach
• General flexibility and adaptability to change
• Flexible schedule (occasionally required to flex hours to accommodate US time zone aligned meetings) 
• Ability to go into our Tokyo office headquarters 5 days a week

Preferred Requirements

• Bachelor’s degree in human resources, business administration, psychology, or related field
• GHR-P, CHRP, SPHRi, HRIP, JHRS, HRAI or any other applicable HR Certification (any level)
• Experience working with ATS (Applicant Tracking Systems) and LinkedIn Recruiter
• Strong MS Office skills (Excel/Word in particular)
• Experience with Japanese Labor and Employment Law litigation support 

Keeper Security, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Salary, non-managerial

Creatives at AKQA (part of WPP) apply artistry and craftsmanship to strategic insight to create and bring to life beautiful concepts that stop people in their tracks. Skilled storytellers and ideators, they work in a multidisciplinary environment to develop work that both enthralls customers and unlocks new value for our clients.

Art Directors play essential roles in the strategy, conception and design of beautiful ideas, products and services. They bring exceptional creative thought and they craft output, developing and delivering projects from the brief to end user.

As an Art Director at AKQA, you’ll conceive and develop ideas that solve important client problems. By thinking beyond briefs and imagining approaches our clients may not have asked for – or even thought possible – you’ll be helping to build AKQA’s reputation for work that is both ground-breaking and influential.

ROLE REQUIREMENTS

• Possess exceptional art direction skills and the ability to implement strategic and conceptual thinking.
• Collaborate with copywriters, strategists, UX/visual designers and technologists to develop innovative and persuasive concepts.
• Drive the development of creative ideas for new business pitches and other important agency initiatives.
• Develop pioneering ideas that deliver successful solutions.
• Be accountable for the project design deliverables and manage the quality of all design deliverables to ensure they meet AKQA standards for creative excellence.
• Embrace challenges and inspire new ways of thinking.

QUALITIES AND CHARACTERISTICS

• Extensive hands-on experience with client work within Japan, with the ability to communicate effectively with both team members and clients in both Japanese and English.
• A compelling portfolio that demonstrates the breadth of your conceptual thinking and design craft.
• Exceptional communication skills that enable you to articulate the ‘why’ behind your concepts.
• A drive to break boundaries and craft world-changing ideas.
• Passionate, driven and obsessed about your craft, staying abreast of best practice in your field.
• Natural curiosity that allows you to find inspiration in anything and everything, with a keen eye on the future of media and technology.
• Strong industry-relevant experience.

AKQA (part of WPP) is a creative agency that transforms strategic insights into beautiful concepts through art and craftsmanship, guiding clients toward a better future.

As an Associate Creative Director, you will be expected to go beyond the brief—developing strategic approaches based on consumer insight, generating bold and innovative ideas, and presenting them as compelling narratives to clients.

At AKQA, our work extends far beyond advertising. From building brand and CX visions to designing digital and physical experiences, our projects span a wide range of disciplines. While leveraging your creative expertise built through past experience, you will also be expected to cross boundaries and take on new challenges in unexplored domains.

In particular, AKQA Tokyo is on a mission to grow our team and become Japan’s leading creative agency—one that creates a better future for brands through transformative brand experiences that go beyond traditional marketing. We are looking for passionate, ambitious new talent to join us in this journey.

Role Requirements

• Deliver and inspire award-winning work from both yourself and others who work with you, influencing where appropriate a dramatic change through ideas, creativity and the use of interactive media.
• Lead, direct and manage a cross-disciplinary and culturally diverse set of talents, both internal and external to AKQA to deliver successful solutions and high-quality works to clients on time.
• Create ground-breaking work that positively impacts our clients, our teams and the world.
• Foster and line-manage creatives that are eager to grow their craft in art direction, copywriting or design.
• Learn new skills and stay abreast of technical and digital design developments, and successfully apply them to work practices to help improve processes and procedures.
• Work with other AKQA network creatives collaboratively on joint initiatives.
• Work closely with the strategy teams to shape briefs that empower our teams to deliver work that pushes our client's brand to the forefront of their global audience's minds.
• Extensive hands-on experience in client work within Japan, with the ability to communicate effectively with both team members and clients in both Japanese and English.

Key Responsibilities

• Creative briefs

Contributes to strategic development of a well-defined creative brief and any additional briefing documents, speaking with the client directly when necessary. Listens to and responds to a brief, understanding where/if there are gaps. Knows what questions to ask during the briefing session in order to act upon it. Understands how to respond to a brief.

• Idea generation
  Leads by example to consistently inspire creative colleagues to originate world- class, pioneering ideas that conceptualize world-class solutions. Generates useful, usable ideas across all existing and emerging digital platforms. Continually develops practices and processes to inspire, innovate and harness new ways of thinking.

• New business development
  Creatively leads new business pitches. Responsible for crisp ideas and creative workflow; effective and dynamic storyteller for oral pitch presentation.

• Creative craft skills
  Selects the most appropriate supplier for the required task. Successfully leads multiple suppliers, partners and clients to ensure outsourced projects are creatively delivered on time, within budget and to the highest standards. Helps to ensure AKQA continues to create unique and inspirational solutions.
  
  
• Stakeholder management
  Successfully manages multiple suppliers, partners and customers to ensure the best outcome for both customer and AKQA. Keeps stakeholders informed of project progress at all times and manages expectations proactively.

• Client Leadership
  Understand client business goals and ambitions. Takes briefs from clients and successfully creates stories that communicate client’s needs and ambitions to the consumers.

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and experiences that capture the imagination, delivering impressive returns for our clients. 

The Associate Design Director at AKQA will approach every brief with fresh eyes. Avoiding familiar solutions, the candidate will create and inspire work that is distinctive, effective and truly remarkable. They lead by example to consistently inspire creative colleagues to create world-class, pioneering ideas that conceptualise world-class solutions, while acting as a strategic and conceptual leader on projects. Associate Design Directors at AKQA display a cohesive understanding and can execute the principles that make innovative and effective digital communications, interface design, and interaction design.

We exist to create the future with our clients and that partnership is the basis of our practice. We work collaboratively across client teams to ensure each experience is of the highest quality and has a measurable impact on the customer and business alike.

As part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets.

ROLE REQUIREMENTS

• Sets creative direction throughout all phases of project work from discovery to launch and beyond with ongoing optimization
• Acts as a creative lead for one or more accounts, managing multiple tracks of work across a variety of teams
• Works internally and with clients to develop the strategy, experience concepts and establish the overarching design direction for the experience
• Produces compelling and highly usable experience solutions in response to client needs
• Communicates and represents creative vision and execution with client partners
• Continually develops processes to inspire, innovate, and harness new ways of thinking
• Inspires and leads by example, setting professional standards for the team and the department
• Actively trains, mentors, and manages junior to mid-level creatives and designers.
• Responsible for managing and guiding junior to mid-level creatives’ careers within AKQA (including regular one-on-one check-ins), writing and delivering annual performance reviews, and taking responsibility for on-boarding new employees and guiding them through a successful tenure at AKQA
• Creatively participates in new business pitches – i.e. responsible for ideas and creative work, and competently presents pitches
• Be able to guide but also prepared to be hands on with exceptional experience in industry design tools
  
  

QUALITIES AND CHARACTERISTICS

• A minimum of 7 years’ experience in the creative industry
• Native or fluent Japanese reading and speaking ability is essential.
• All candidates must possess a portfolio showcasing a comprehensive understanding of how l their creative disciplines comes to life and how they applied their thinking, including conceptual and executional (art direction, user experience and UI design) contribute to a finished product
• Demonstrated creative success in leading collaborative cross disciplinary teams
• A solid understanding of the marketing industry at large; an ability and a desire to adapt to the changing landscape of technology
• Experience in, and enthusiasm for, creating digital platforms and products from brief to delivery and beyond.
• Experience in side-by-side collaboration with UX and development teams and leaders
• Strong working knowledge of user interface, application, mobile and responsive design
• Exceptional communication skills: Verbal, written, interpersonal and inter-departmental
• Superb professionalism and mature presence in all aspects of the job
• Thought leadership: A strong point of view; ability to contribute to the strategic development of an assignment; creative ideas and the ability to promote conceptual thinking among the team

#LI-DNI

As a Creative Director and the leader of the AKQA Tokyo (part of WPP) studio’s Creative department, you will create and inspire work that is distinctive, unfamiliar, effective and truly remarkable to make a difference to consumers’ behavior through ideas, creativity and the use of interactive media. You will inspire and lead a team to raise their bar even higher, mentoring a team, leading by example and championing the discipline in the wider agency and beyond. 

Role Requirements

• Deliver and inspire award-winning work from both yourself and others who work with you, influencing where appropriate a dramatic change through ideas, creativity and the use of interactive media.
• Lead, direct and manage cross-disciplinary and culturally diverse set of talents, both internal and external to AKQA to deliver successful solutions and high-quality works to clients on time.
• Create ground-breaking work that positively impacts our clients, our teams and the world.
• Foster and line-manage creatives that are eager to grow their craft in art direction, copywriting or design.
• High level of accuracy and attention to detail.
• Learn new skills and stay abreast of technical and digital design developments, and successfully apply them to work practices to help improve processes and procedures.
• Act as the creative representative of the Tokyo studio within and outside AKQA network, in Japanese and in English. Work with other AKQA network creatives collaboratively on joint initiatives.
• Work closely with the strategy teams to shape briefs that empower our teams to deliver work that pushes our client's brand to the forefront of their global audience's minds
•  

Key Responsibilities

• Creative briefs
  • Contributes to strategic development of a well-defined creative brief and any additional briefing documents, speaking with the client directly when necessary. Listens to and responds to a brief, understanding where/if there are gaps. Knows what questions to ask during the briefing session in order to act upon it. Understands how to respond to a brief.

• Idea generation
  • Leads by example to consistently inspire creative colleagues to originate world- class, pioneering ideas that conceptualize world-class solutions. Generates useful, usable ideas across all existing and emerging digital platforms. Continually develops practices and processes to inspire, innovate and harness new ways of thinking.

• ◊ New business development
  • Creatively leads new business pitches. Responsible for crisp ideas and creative workflow; effective and dynamic storyteller for oral pitch presentation in both Japanese & English.

• Creative craft skills
  • Selects most appropriate supplier for required task. Successfully leads multiple suppliers, partners and clients to ensure outsourced projects are creatively delivered on time, within budget and to the highest standards. Helps to ensure AKQA continues to create unique and inspirational solutions.

• Team management
  • Manages creatives as direct reports. Provides an international and supportive working environment, based on openness, trust and regular constructive feedback on performance. Sets clear and achievable goals. Takes immediate action to address performance/conduct issues. Assesses a broad range of tasks and determines which team member should manage to ensure delivery to the highest standard. Is an ambassador for AKQA and its values at all times.
  • Demonstrates creative success in leading collaborative multidisciplinary teams, including project planning, to winning a number of industry recognized awards.

• Stakeholder management
  • Successfully manages multiple suppliers, partners and customers to ensure the best outcome for both customer and AKQA. Keeps stakeholders informed of project progress at all times and manages expectations proactively.

• Client Leadership
  • Understand client business goals and ambitions. Takes briefs from clients and successfully creates stories that communicate client’s needs and ambitions to the consumers.

AKQA Competencies

• Innovation

Seen as a transformational leader in the industry who is capable of driving change throughout an organization. Is able to articulate a compelling business case and can galvanize the team to action in face of change. Creates an environment that challenges traditional thinking, status quo, Japanese industry norms and ensures the company stays far ahead of competition and clients.

• Service                                                          

Able to deftly manage most senior client expectations, particularly those that conflict with the company’s recommendations, and can drive successful outcomes while maintaining (or even growing) the relationship. Develops strategies to build a climate of trust, openness and respect; forges strong relationships to drive successful outcomes.

• Quality                                                                        

Has the ability to set the tone for the team and believes that without the greatest work, nothing else matters. Possesses a strong bias to action and is able to consistently deliver high quality work within required timeframes. Possesses a strong bias to action and is energized by challenges; is a visible champion of excellence and perfect delivery. Is upbeat and committed to their working life and makes a positive contribution to team morale.

• Thought                                                                      

Develops long-term strategic partnerships that support business growth and financial success; aligns own and team objectives with overall business objectives. Identified as a leader of insight-driven recommendations to clients; possesses general business savvy and expertise in the industry. Possesses highly advanced writing skills to effectively present a point of view, using logic, fact and a compelling storyline via any medium. Commands the attention of the audience and can manage group dynamics during presentations to effectively engage audiences, counter objections and sell recommendations.

Please submit your resume and portfolio (PDF or website link) when applying.

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful  ideas, products and services. We exist to create the future together with our clients. 

AKQA’s Experience Technology Architect, with assistance from the Technical Director and  Delivery Director, will serve as the technical point of contact for clients and lead the  project team for technical perspective to achieve the best results. 

As a member of AKQA Tokyo, you will join a dynamic, globally-minded team  surrounded by some of the brightest minds in their fields. You will create world-class  experiences for both Japanese and overseas markets with Team. 

ROLE REQUIREMENTS 

• Facing Japanese customers and collaborating with global team on activities related  to the technical aspects of the project. 
• Understanding proposed customer experiences and interpreting and document  technical requirements. 
• Define technology requirements and propose solutions based on company best  practice. 
• Platform Evaluation and selection to meet client requirements 
• Research best practices and proactively getting help of local and global colleagues to shape technical solutions. 
• Support the design and implementation of frontend and backend architecture to  drive customer experiences. 
• Research and ensure best practices in accessibility, performance, and security. Evaluate existing client architectures and suggest appropriate improvements to  meet their goals. 
• Recruit and oversee technology development teams.

QUALIFICATIONS & CHARACTERISTICS 

• Bachelorʼs degree in Computer Science, IT, or related field. 
• 5+ years of experience in software development or system Implementation. 3+ years of experience delivering customer-facing services on the vendor side. Understanding in frontend frameworks like ReactJS and backend technologies or  equivalent technologies. 
• Understanding of modern cloud infrastructure such as Vercel or Netlify, and major  cloud providers like GCP, AWS or Azure. 
• Having an interest in advanced technology solutions and being proactive in  acquiring new skills. 
• A person who can be an advocate for global standard framework and development  methodologies. 

Desired Qualifications 

• Ability to independently provide services to clients. 
• Experience in e-commerce and web architecture with headless architecture. Experience participating in global projects. 
• Business level English and native level Japanese. 

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful  ideas, products and services. We exist to create the future together with our clients. 

The Production Director (Communications) is responsible for leading and delivering high-quality brand and communication projects across film, content, digital campaigns, events, and integrated experiences.

As the senior owner of production, this role oversees the entire delivery lifecycle—from concept feasibility and production planning through execution, launch, and post-delivery evaluation—ensuring creative excellence, operational rigor, and commercial success.

Working closely with Creative, Strategy, Client Services, and external production partners, the Production Director ensures that ideas are produced to the highest standard, delivered on time and within budget, while building strong and trusted client relationships.

Key Responsibilities

Production Leadership & Delivery

• Lead end-to-end delivery of communication and brand projects, including film, digital content, integrated campaigns, events, and experiential executions.
• Own production planning, schedules, budgets, resourcing, and risk management.
• Ensure delivery quality, creative integrity, and consistency across all outputs.　
• Proactively identify, mitigate, and resolve production risks and issues.

Creative Collaboration

• Partner closely with Creative Directors and creative teams to assess feasibility and translate ideas into executable production plans. 
• Provide production guidance during ideation to balance creativity, quality, timeline, and budget. 
• Protect and elevate creative intent throughout the entire production process.

Client & Stakeholder Management

• Act as a senior point of contact for clients on all production-related matters.
• Lead production discussions, align expectations, and manage changes in scope or direction. 
• Communicate clearly and transparently on timelines, costs, risks, and trade-offs.

Partner & Vendor Management

• Select, brief, and manage external production partners including film production companies, post-production houses, and event vendors.
• Negotiate contracts, manage costs, and ensure compliance with legal, brand, and safety standards. 
• Build and maintain long-term relationships with trusted production partners.

Operational Excellence

• Own production budgets, cost estimates, and financial tracking.
• Ensure projects are delivered within approved scope and commercial targets.
• Contribute to proposal development, including production approach, timelines, and cost estimates.

Team Leadership & Capability Building

• Lead, mentor, and develop Producers, Senior Producers, and Production Managers.
• Establish production best practices, standards, and scalable delivery processes.
• Support hiring and team growth as the communications production capability expands.

QUALIFICATIONS & CHARACTERISTICS 

• 8+ years of experience in production leadership roles within advertising agencies, creative agencies, or production companies.
• Proven track record delivering large-scale brand, communication, or campaign projects.
• Strong experience in film production, content production, and integrated campaigns.
• Excellent client-facing and stakeholder management skills.
• Deep understanding of production workflows, budgeting, and vendor management.
• Business-level English proficiency and native-level Japanese communication skills.

Preferred Qualifications 

• Experience working in global or multi-market environments.
• Strong understanding of digital, social, and integrated campaign production.
• Experience collaborating with international creative and production teams.

As a Senior Producer at AKQA, you will be responsible for managing complex, end-to-end, full life-cycle cross-platform production projects including photography, video for digital and broadcast, post-production, social creative activation, and immersive/experiential design.

You will be involved in the conception phase to establish an effective and appropriate production setup after validating the feasibility of creative ideas. You will be responsible from inception and scope definition through to delivery, establishing the optimal production approach to balance client competitiveness, project profitability, and delivery quality.

The producer is also responsible for setting up fair and efficient partnerships with third parties so that they bring value to our production projects. Most importantly, the position consists of being a key point of contact for all content projects. In this role, you may be assigned to long-term retainer projects, including those for global companies, supporting ongoing content production and delivery. 

As a member of AKQA Tokyo, you will join a dynamic, globally minded team surrounded by some of the brightest minds in their fields. With oversight from the Delivery & Operations Director you will create world-class experiences for both Japanese and overseas markets.

ROLE REQUIREMENTS

• Project Delivery

• Successfully manage the execution of complex projects. Ensure targets are met, and that expectations, budgets, and timelines are aligned in collaboration with the Client Service team.
• Ensure consistently high stakeholder satisfaction, with mutual benefits for clients and AKQA.
• Provide accurate reporting and forecasting of resources, financials, deliverables and timelines; fostering visibility and tracking dependencies.
• Build out AKQA SoW and articulate production workstreams accordingly
• Ensure AKQA clients balance value for money with results.
• Conduct project retro meetings and contribute to continuous improvement of the delivery process
• Production Management
• Manage the production process, from planning and pre-production to shoot management, risk mitigation and post-production.
• Manage all aspects of audio production, including voice-over, final mixes and rights management.
• Oversee production across photography, digital and broadcast video, post-production, social creative activation, and experiential event design.
• Supplier Management
• Able to identify the most appropriate supplier for the required task.
• Ensure outsourced projects are delivered on time, within budget and to the highest standards.
• Select, pilot, and manage a wide range of third parties, always bearing in mind the company’s value and ensuring that both the company’s and our clients’ interests are respected.
• Maintain a vetted list of approved suppliers.
• Organize and manage any relevant third-party company delegation, putting together protective production contracts as detailed as possible (based on the AKQA existing templates).

• Other

• Lead and inspire, sharing your knowledge with peers and mentoring mid- and junior-level delivery team members.  Cultivate a positive team environment, promoting proactivity, enthusiasm for client businesses, and continuous improvement.

QUALIFICATIONS & CHARACTERISTICS

• 6+ years of experience, preferably in an agency environment, delivering innovative, interactive, and consumer-focused solutions.
• Demonstrate experience working on interactive content production projects including campaign, brand films, photography, and more
• Experience working with Creative teams with the ability to make sound commercial and financial decisions, quickly understand problems, propose solutions, and manage client situations.
• Rigorous in organization and management, conscientious and adept in solving issues at all levels of a project.
• Ability to inspire, support and understand the interplay between people, processes, and systems.
• Sharp attention to detail and a drive for perfection.
• Be an excellent team player who supports and elevates the project and other team members.
• Native-level proficiency in Japanese
• Business-level proficiency in English

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful  ideas, products and services. We exist to create the future together with our clients. 

The Senior Product Manager deeply understands the client’s business, user insights, and market landscape, and defines the product vision and strategy on behalf of the　client—leading the product from concept to realization. Covering a wide range of digital products such as web platforms, e-commerce, and mobile apps.

The Senior Product Manager leads the entire lifecycle including problem discovery, roadmap creation, requirements definition, design, development, and release.

Combining strategic thinking with executional excellence, the role collaborates with stakeholders across Client Business, Strategy, Experience Design, and Technology to ensure the product delivers meaningful value.
The Senior Product Manager also drives data-informed iteration, serving as the central hub for product growth and continuous improvement.

Key Responsibilities

Product Strategy & Vision

• Collaborate with Strategy and Experience teams to analyze client and user needs, as well as market trends, and define the product vision and value proposition
• Develop product strategies integrating business objectives, customer experience, and technical requirements (including business cases)
• Lead the creation and prioritization of the product roadmap

Discovery & Requirements Definition

• Identify problems and opportunities through user research, data analysis, and competitive analysis
• Create user stories, requirements, and specifications, translating them into actionable deliverables for development teams
• Define product requirements aligned with the client's business strategy

Product Design & Delivery Leadership

• Work closely with designers, engineers, QA, and developers to lead product development
• Review deliverables, define acceptance criteria, and ensure product quality
• Support the creation of sprint plans and release plans, enabling a smooth development process

Stakeholder Communication

• Identify and engage relevant stakeholders for each project
• Lead communication with clients, internal teams, and business/technical stakeholders
• Share product status, risks, and changing priorities to facilitate effective decision-making

Measurement & Continuous Improvement

• Define KPIs and success metrics, driving a data-informed improvement cycle
• Analyze market and user feedback to guide ongoing product updates
• Conduct impact assessments and extract insights to prioritize and drive improvements

QUALIFICATIONS & CHARACTERISTICS 

• 5+ years of experience in digital product or service management 
• Hands-on experience with product strategy, roadmap development, requirements definition, and user story creation 
• Experience collaborating with engineers and designers to deliver product outcomes 
• Strong logical thinking and communication skills, including stakeholder management 
• Experience in web, mobile app, e-commerce, or digital marketing projects

Preferred Qualifications 

• Business-level English and native-level Japanese communication skills
• Experience launching or growing B2C products 
• Practical experience with Agile/Scrum 
• Knowledge of personalization, CRM, CDP, or related product areas Understanding of APIs, headless architecture, cloud technologies, or engineering background

At AKQA (part of WPP) we believe in the imaginative application of art and science to create a better future. With an entrepreneurial and collaborative approach, we design adaptive ideas, services and experiences that capture the imagination, delivering impressive returns for our clients.

Strategists at AKQA make our clients’ business, their business. Driven by an innate curiosity and a passion for problem solving and learning, they harness their cutting-edge knowledge of brands, technology, culture and societal trends to provide unique outlooks and solutions for our clients.

As Senior Strategist, you will be responsible for the strategic output for a portfolio of clients, positioning the value of Strategic Planning internally and to clients, and accountable for managing strategic deliverables. The Senior Strategist leads strategic thought on pitches, expected to anticipate, research and identify client opportunities, provide future thinking and a provocative POV whilst managing exciting and challenging day-to-day projects. Your thoughts & opinions will play a role in shaping the future.

The role requires development of insights from research, managing associate research and performance evaluation programmes, and developing strategic responses and value-add thought leadership to clients. Your role will be particularly essential in generating local insight and strategy that resonates within Japan, as well as for audiences more globally.

You will work in an innovative and inclusive culture, surrounded by some of the brightest minds in their fields. You will have the opportunity to learn and grow within a creative and technically-advanced team and have access to ongoing personal and professional development.

ROLE REQUIREMENTS

• Keep abreast of cultural, creative and technological news and developments pertaining to clients/useful for the account team.
• Utilise experience to begin to develop macro perspectives of your own on consumer & brand issues, leading to 'thought pieces' for both internal (training/idea sharing) and external (publications, speeches, or new business thinking) use.
• Own the strategic debate on own brands, and be recognised as a key driver of this both internally and externally. Further, have proactive, provoking debate on own brands, and identify what the agenda for future discussion should be.
• Have a comprehensive understanding of, and be able to hold discussions about business matters (organisational, strategic, financial, etc.) with senior clients.
• Lead debate with clients on effectiveness of new channels, and the right way to evaluate them. Create case studies and Effectiveness Award submissions on key projects worked on.
• Have a point of view on the future of research, evaluation and effectiveness. Think of new research projects/methodologies/products AKQA can use to generate original insights for clients and for New Business purposes.
• Assume responsibility for multi-market strategy deployment, and demonstrate sensitivity to local market culture and dynamics.
• Take leadership of the majority of the planning side of the brief-writing and development process and be recognised as doing so by both client and senior creatives.
• Be able to sensitively provide feedback to give clear direction, provide additional stimulus and thought starters. Work to keep the creative team motivated and excited about the creative opportunity.
• Develop relationships with the senior clients involved in the brand, and be recognised by the entire client team as the first point of contact for all day-to-day planning issues.
• Assume responsibility for the majority of the planning input and marshalling the thinking on pitches, and be the planning representative for the agency in creds meetings.
• Ensure work is to the highest possible standards at all times, and that client presentations are engaging and inspiring.
• Develop a framework for approach including building out hypotheses, work streams and milestones.
• Fluent in Japanese and English, both written and spoken. 

 QUALITIES AND CHARACTERISTICS

• Extensive experience in strategic planning within a digital or integrated agency environment.
• Experience building robust integrated comms plans.
• Broad knowledge of sector experience - Having experience of two or more industry sectors, with some multi-channel media experience.
• A gifted factual storyteller with one foot in the now and one foot in the future.
• Excellent communication skills and the ability to influence and inspire people.
• Be willing to use your experience to sharpen and strengthen team skills.
• Have experience in developing cutting edge brand experience platforms.
• Demonstrate a deep understanding of data, trends and insight, and how these may be utilised in order to improve clients' business results.
• Able to sport the kernel of an idea, experienced in judging the quality of ideas.

Experience Designers at AKQA (part of WPP) concept, craft and deliver interfaces that make technology more natural and enjoyable to use. In collaboration with strategists, researchers and technologists, our UI and UX designers take a human-centred approach to create beautiful and meaningful brand experiences.

As a Senior UX Designer you will play an essential role balancing business, customer and technical requirements to craft blueprints for solutions that delight clients and users.

As part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets.

ROLE REQUIREMENTS

• Plan and execute core UX/CX deliverables including heuristic and IA audits, ecosystem maps, personas, customer journeys, service blueprints, and wireframes
• Collaborate across disciplines in both agile and waterfall processes to quickly deliver impactful solutions
• Present to business stakeholders to help them make informed decisions that strengthen their business
• Keep on top of best practices and trends to ensure we are at the forefront of the industry
• Lead and inspire, sharing your knowledge with peers and mentoring mid/junior designers
  
  

QUALITIES AND CHARACTERISTICS

• A compelling portfolio demonstrating outstanding UX design, with a desire to become even better
• Excellent communication skills, with the ability to make complex topics understandable, and present logically
• Excellent writing and editing skills, experienced in crafting effective, on-brand micro copy
• Mastery of whiteboard and prototyping software such as Miro and Figma
• A “can-do” attitude, eager to embrace big challenges
• Attention to detail and a passion for getting to the root of a problem
• Ability to thrive in a global team, with an open mind to fresh perspectives
• Proven experience working in a Senior UX Design role (agency or in-house)
• A degree in Interaction Design, Information Architecture or other design-related field is preferred
• Fluency in Japanese at N1 or native level is required
• Conversational or higher English ability is preferred but not required

#LI-DNI

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services.

With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

As a Group Strategy Director, you will operate on behalf of our client, leading their strategic capabilities, with an acute understanding of how communications and culture, technology and psychology, intersect in the mind of the consumer.

Additionally, you are able to analyze data and insights to create a compelling story. You will frame problems in unexpected ways and be relied upon for clarity, leadership, and perspective by the internal team and clients. Serving as strategic lead on accounts and across the agency, you will use both qualitative and quantitative research to answer

questions, prove or disprove hypotheses, and mine insights.

While certain expectations around this role would require whomever fills it to live within a commutable distance, AKQA

has developed a hybrid work structure where its team can choose when to come into the Studio, providing an inclusive, supportive and collaborative culture.

ROLE REQUIREMENTS

• Partner with account leadership to grow the business and strategic acumen of the account. Will also be responsible to dig deep into specific brands to understand the consumer journey, passion points, and interests of our audiences.
• Lead strategic engagements and CX programmes with clients, supported by the local and global teams.
• Deliver strategic outcomes for clients with an equal mix of team leadership and hands-on delivery.
• Partner with the growth team to look at analytics and drive data driven opportunities.
• The ability to work well under pressure, with a high degree of flexibility and fluidity and have an objective-focused and positive approach.
• Strong customer service ethos, a commitment to quality and the will to consistently drive improvements.
• A passion for creativity, innovation and business strategy.
• A commitment to high standards of excellence and integrity.
• Excellent business acumen and sound judgement.
• Be entrepreneurial, with a collaborative, supportive and team-based approach.
• Proven track record in leading and growing strategic, creative, and technology-centered work.

QUALITIES AND CHARACTERISTICS

• Ability to understand and lead a cross-disciplinary team through the dynamics of a client’s business and the sector in which it operates.
• Strong communication skills and the ability to partner with senior clients are essential.
• Ability to use insights to help drive the creative process in partnership with your creative peers: honing and crafting ideas through human centred insight, and selling them successfully to clients.
• Familiarity with the design, application, and analysis of a wide range of qualitative and quantitative research techniques.
• Can provide strategic direction on product and experience initiatives, identifying the key value proposition,human needs, and value to the business.
• Can clearly and persuasively communicate strategic recommendations to internal and external audiences with variable levels of understanding.
• Must have at least 12-15 years of experience in a strategic discipline, with a digital, communications or consulting background.
• Product strategy and design thinking is a requirement, with a significant amount of this experience devoted to work in digital environments.
• Brand and communications planning experience is a must, as is business strategy experience.
• Understands how business, brands and customers interact, with deep knowledge of the role that technology plays in this relationship.
• Experience in insight and idea generation, can judge ideas for their distinctiveness, relevance and effectiveness.
• Ability to translate strategic recommendations into actionable experiences, products, and services.
• Familiarity with a wide range of qualitative and quantitative research techniques, ability to design and implement measurement plans.
• Can clearly and persuasively frame and communicate strategic recommendations to senior audiences,internally and externally.
• Team player with strong leadership skills, able to manage people across multiple projects under high pressure.
• Organized, professional, proactive, clear & concise communication style, simple language & high cultural awareness.
• Track record of nurturing and mentoring junior through to senior team members.

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful  ideas, products and services. We exist to create the future together with our clients. 

The Technology Director is responsible for leading and growing the Tokyo technology team and client portfolio. Working alongside the local leadership team and regional Chief Technology Officer, you will own the Tokyo technology strategy, plan how to grow and service the Tokyo studio engagements and foster a high-performing technology team, while ensuring successful commercial engagements and technical program delivery.

You will build and lead a team of experts and coordinate with regional practice leaders and partners to deliver technology outcomes for the Tokyo client portfolio. As a member of the regional AKQA Technology Executive, you will also contribute to regional technology initiatives and practice development.

By deeply understanding client business challenges, experience goals, and technical requirements, the Technology Director serves as the central decision-maker ensuring world-class digital experiences powered by modern web architectures and frameworks, MarTech, and AI technologies.

This role reports to the local Delivery Director and the APAC CTO.  Primary reports for this role include Solution Architects, Technical Leads, and Principal Engineers.

Key Responsibilities

Technical Delivery Leadership

• Lead the technical setup and onboarding for web and digital product development projects.
• Own architecture reviews, code reviews, and technical risk assessments.
• Establish quality, performance, and security standards to ensure high-quality delivery.
• Lead high-complexity projects independently within client engagements.
• Drive technical decision-making and propose optimal implementation approaches.
• Be hands-on in delivering technology engagements and solutions as required, while building the Tokyo technology practice.

Proposal & Pre-Sales Support

• Lead RFP/RFI analysis, technical approach design, and proposal development.
• Own technical presentations, client communication, and estimation.
• Contribute to business growth by designing competitive, technology-driven solutions.
• Lead and coordinate bringing in regional technology colleagues and partners in order to create compelling RFP responses highlighting the best of AKQA’s capabilities
  
  

Team Management & Capability Building

• Lead and mentor architects, Technical Delivery Managers, and other technology team members.
• Define and maintain technical standards, development processes, and best practices to improve productivity and quality.
• Support hiring, talent development, performance management, and community engagement to strengthen the technology discipline.
• Ensure the team structure is maintained, and appropriately sized for the current and pipeline client engagements.
• Guide decisions on the mix of resources across the studio, including the mix of permanent and contract roles, and decisions on when to utilise partners within the AKQA and Itochu networks.
• Work with regional practice leaders to develop practice related talent

Solution Development & Innovation

• Continuously evaluate emerging technologies such as AI/LLM, MarTech tools, cloud platforms, and modern web frameworks.
• Provide technical insights that drive client proposals and product improvements.
• Collaborate with global teams to adopt and localize best practices and global capabilities.

Stakeholder Communication

• Lead technical discussions with client executives, IT leaders, and product owners.
• Promote collaboration with AKQA's regional and global team, and partnerships with partners.
• Work closely with PMs, designers, and strategists to ensure alignment across all project disciplines.

Reputation

• Involvement in AKQA's marketing and PR - focused on both potential clients and potential employees.
• Drive initiatives to connect with and attract key talent to AKQA.
• Foster and contribute to industry thought leadership.

QUALIFICATIONS & CHARACTERISTICS 

• Strong interest and ongoing learning in AI, LLMs, generative AI, MarTech, and emerging technologies
• Experience designing architecture for large-scale digital products
• Experience working within a global or distributed organization
• Public technical contributions such as conference speaking, publishing, or OSS involvement
• knowledge of modern web architecture, APIs, cloud platforms (GCP, AWS, Azure / Vercel, Netlify), and software engineering best practices

About the Role

The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.

MOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project.
Customers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.

In this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.
This includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.

Innovation Architects operate as trusted advisors to both business and technical stakeholders.
They design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro

What you'll do

• Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation
• Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones
• Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement
• Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability
• Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing
• Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work
• Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development
• Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible
• Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance
• Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching
• Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically
• Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve
• Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders
• Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services
• Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance

What you'll need

• 6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields
• Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives
• Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations
• Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity

Technical Skills:

• Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management
• Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks
• Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)
• Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems

Soft Skills:

• Excellent communication, facilitation, and stakeholder-management ability
• Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences
• Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments
• Language: Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions

What's in it for you

We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our Global Miro benefits board.

Recruiter: #LI-YN1

Role Objective 

The Associate Planning Director supports the delivery of high-quality, insight-led media plans by translating business objectives into clear communications strategies and measurable KPIs. With a strong understanding of category and brand challenges, this role drives innovation through audience insight while managing day-to-day client relationships and supporting team leadership. 

This position is designed as a progression role toward Planning Director, with increasing responsibility for client ownership, strategic contribution, and people development. 

Key Responsibilities 

Media Planning & Strategy 

• Support the development, presentation, and execution of full-funnel media strategies across TV, OOH, and digital, under the guidance of the Planning Director
• Translate business objectives into communications objectives, KPIs, and media recommendations
• Provide data-driven insights and analysis to inform strategic planning decisions
• Maintain strong relationships with media partners and support negotiations to maximize value
• Coordinate with partner agencies to ensure fully integrated planning approaches 

Client Leadership 

• Manage day-to-day client relationships and act as a trusted planning contact
• Lead relevant components of client meetings, campaign presentations, and workshops
• Keep clients informed of best practices, innovation, and key industry trends 

Operating & Technical Excellence 

• Apply a data-led approach using platforms and tools to analyze competitive spend, consumer behavior, category insights, and campaign performance
• Synthesize consumer and competitive research into actionable planning recommendations
• Demonstrate solid understanding of the Japanese media landscape and integrated planning principles
• Support adoption of WPP planning and AI tools, enabling effective day-to-day use by the team 

People & Team Contribution 

• Collaborate with the Client VP and Planning Director to build team capability and planning expertise
• Mentor and guide junior team members, encouraging innovative and strategic thinking
• Escalate performance or delivery risks proactively and support resolution 

Commercial & Professional Standards 

• Demonstrate awareness of commercial and profitability considerations, supporting Planning Director and Client VP objectives 
• Actively contribute to continuous improvement in planning quality, processes, and ways of working 

Key Performance Indicators 

• Product: High-quality planning output and effective execution
• Client: Client satisfaction, retention, and contribution to strong agency evaluations
• Commercial: Support delivery of client profitability targets
• People: Positive Culture Amp feedback from managers, peers, and clients 

Experience, Skills & Capabilities 

• 7+ years’ experience in media planning, with strong digital and performance media expertise
• Fluent Japanese and business-level English
• Strong analytical skills, particularly in consumer journey and audience-led planning
• Results-driven mindset with the ability to deliver against targets
• Proven client relationship management experience, including senior stakeholder interaction
• Strong collaboration skills across teams, departments, and partner agencies
• Ability to delegate effectively and communicate strategies and recommendations with confidence 

#LI-DNP

The Key Account Technology Engineer is the ASM product expert who supports extensive customer and internal company contacts for coordinating the introduction of new products, product improvements, and non-conformances/escalations at the customer. This includes leading projects/programs supporting these activities. The focus of this job is on managing all the technical account aspects of the customers in the assigned region. Responsibilities

· Drive NPI & evaluations by leading the project including hands-on work at the customer location, implement BU developed BKMs or CIPs at customer and execute necessary actions and modifications.

· Provide answers to our customers by identifying problems, researching answers and guiding customer through corrective steps to resolve high value problems at customer sites.

· Understand customer timelines for film development / roadmaps for current and future technology nodes and transfers the information to product management, business development and R&D.

· Identify technical inflections points and work with R&D to ensure customer requirements and learnings are implemented into product development.

· Responsible for the performance of our equipment at the customer. Customer specifications which are non-ASM standard are signed by the KAT.

· Recognize early non-conformance of our product and takes the necessary steps for corrective actions, including analyzing data, involving hardware and process exports.

· Take responsibility to solve any escalation as efficient as possible problems, for NPI and installed base.

· Support process team in demo lab execution of customer specific DOEs and processes.

· Own execution of customer demos for new processes and NPIs.

Qualification

· Masters in chemical engineering, electrical engineering, physics, or material science.

· 5-10 years in the semiconductor wafer processing or capital equipment industry with experience in process engineering and/or technical marketing. Direct experience with silicon wafer processing preferred.

Skills

· Strong problem-solving skills

· Ability to collaborate and partner with key stakeholders and customers

· Demonstrated ability to communicate effectively in verbal and written form. Present advanced technical constructs in direct and concise manner.

· Travel up to 10% - 25%, domestically and internationally (Ability to travel internationally)

· Fluent in Chinese (as the role support the customer in Taiwan) and business level of English.

Description

Keeper is seeking a motivated Affiliate Marketing Manager to join our global marketing team. This role will be based in Japan and will focus on driving affiliate marketing efforts across the APAC region. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and manage communications with our affiliate partners. You’ll play a key role in establishing Keeper’s brand voice, highlighting product features, and optimizing marketing strategies to maximize visibility and impact.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

For this Affiliate Marketing Manager role, you will be responsible for developing and managing relationships with affiliate partners across the APAC region. You’ll drive partner acquisition, optimize campaign performance, and ensure brand consistency across all affiliate communications. This role requires strong communication skills and a results-driven mindset.

Responsibilities

• Manage the day-to-day needs and growth of the affiliate program, which is inclusive of
• evaluating, forecasting, and executing current and new revenue driving opportunities
• Collect and distribute assets to publishers, adding screenshots of ongoing placements to the calendar/tracker, and auditing current campaigns to make sure they are live within the network and on publisher sites
• Manage weekly and monthly calls with vendors to discuss program growth and exposure opportunities
• Develop and deliver weekly performance reports during internal meetings, highlighting progress against goals, key affiliate placements secured, and upcoming promotional opportunities
• Book upcoming placements in accordance with allocated budget
• Communicate in Japanese and English, both verbally and in writing
• Identify new partnership opportunities and proactively reach out to and follow up with potential partners on a daily basis
• Manage operational aspects of the affiliate program, including but not limited to billing, reporting, publisher screening/approvals, offer creation and creative asset management

Requirements

• 2+ years of affiliate marketing experience with a strong understanding of affiliate networks, tracking platforms, and performance-based marketing strategies
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Proven ability to build and manage relationships with affiliate partners and publishers, specifically within the APAC region
• Proficiency in tools such as Google Analytics, Excel, Tableau and affiliate tracking platforms (e.g., Rakuten, Impact, CJ, Awin)
• Strong analytical skills with the ability to interpret data and generate actionable insights
• Excellent organizational and project management skills, with the ability to manage multiple campaigns and deadlines
• Comfortable presenting performance updates and insights to stakeholders
• Self-motivated, detail-oriented and capable of working independently in a remote or hybrid environment
• Bachelor’s degree in Marketing, Business, Communications, or a related field (preferred)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.