Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0059

Role Duties and Responsibilities

The NATO Information and Communication Agency (NCI Agency) is currently involved in the development of joint, new capabilities/services for NATO, as well as in the support of existing capabilities and services. In the light of these activities, the Command-and Control Centre is looking for an experienced Full Stack Software Developer, hereby referred to as Contractor.

Specifically, the selected Contractor will work as a member of the software development team on the development and maintenance of existing software modules and on the development of new software modules of the Interoperability, Test and Assessment (IOTA) suite of tools.

Under the supervision of the Project Manager (PM) and the Service Delivery Manager (SDM), the Contractor will work under the guidance of the Lead Developer (LD) and develop and update the IOTA suite of tools. This includes the following activities:

• Design, develop, test and maintain the software for the IOTA suite of tools;
• Write, update and maintain the software documentation for the IOTA suite of tools;
• Participate in the team meetings as required by the Lead Developer (LD), the Service Delivery Manager (SDM) and the Project Manager (PM);
• Update accordingly the development backlog system with progress and comments;

All code, scripts and documentation will be stored under configuration management within the NATO Software Factory.

The coordination will be carried out accessing remotely the NCIA systems with the unclassified development laptop provided by the NCI Agency.

The Contractor will be part of a development team and will work using the SCRUM approach to software development with the aim to meet a set of deliverables. The content and scope of each deliverable will be planned by the Lead Develope

D001: Maintaining IOTA performance, coherence and stability;

• The Contractor shall design, implement, test and document the architectural changes required to maintain the stability, coherence and performance of IOTA systems (OANT, SMACQ) upon various changes introduced to IOTA that may cross-affect each other, as specified in the JIRA issues assigned to D001.

D002: Exporting and viewing recorded/live messages to Journal XML

• The Contractor shall deliver the design, implementation, testing and documentation of the changes required to (1) export all recorded messages with/without a filter applied to Journal XML file(s), (2) export live messages with a filter applied to Journal XML file(s), (3) view a selected live/recorded message as a Journal XML file in accordance with the JIRA issues assigned to D002.

Exposed Functionality Statements:

• EFS-D002-001 When End-User opens a recording and clicks the Export button, it downloads all recorded messages translated as a well-formed XML file valid against the corresponding Journal schema.
• EFS-D002-002 When End-User opens a recording, applies a filter and clicks the Export button, it downloads all recorded messages that satisfy filter criteria as a well-formed XML file valid against the corresponding Journal schema,
• EFS-D002-003 When End-User opens a live message view, applies a filter and clicks the Export button, it downloads all live messages that satisfy filter criteria as a well-formed XML file valid against the corresponding Journal schema,
• EFS-D002-004 When End-User opens a recording, selects a single message and clicks the View button, it opens a new browser tab showing a corresponding well-formed XML file valid against the corresponding Journal schema,
• EFS-D002-005 When End-User opens a live message view, selects a single message and clicks the View button, it opens a new browser tab showing a corresponding well-formed XML file against the corresponding Journal schema,

D003: Improving filtering capability in the IOTA suite of tools

• The Contractor shall deliver the design, implementation, testing and documentation of the changes required to extend filtering capabilities in the IOTA suite of tools, including broader definition of filtering conditions over DFI/DUI fields, pre-application of filters over the data stream, and the ability to save and edit filters, in accordance with the JIRA issues assigned to D003.

D004: Message UDP Sink and FSM Analyzer;

• The Contractor shall deliver the design, implementation, testing and documentation of the changes required to implement:
  • A new component responsible for serializing messages in given TITO-supported TDL formats over an assigned UDP multicast address (Message UDP Sink), and
  • A new type of OANT Analyzer that has an associated Finite State Machine transitioning between internal states based on analyzed TDL messages in a given TITO-supported TDL format and having an ability to emit/sink a new TDL message of the same format using an associated Message UDP Sink component upon: (a) beginning/finishing to transition over some FSM transitions, (b) entering/leaving some FSM states (FSM Analyzer), in accordance with the JIRA issues assigned to D004.

Exposed Functionality Statements:

• EFS-D004-001: When End-User creates a new FSM analyzer (A001), after it has chosen the corresponding message format (F), it chooses an FSM state machine from configured & compatible FSM machines and selects a UDP multicast port (P) for the associated Message UDP Sink component. When End-User creates another simple analyzer (A002) of the same format (F) over the UDP multicast port (P), it receives messages emitted by FSM associated with A001.
• EFS-D004-002: When End-User edits FSM analyzer (A001) and changes the FSM state machine script to another, the coupled analyzer A002 automatically starts to receive messages emitted by another FSM associated with A001 without any further End-User actions.
• EFS-D004-003: When End-User creates and starts two FSM analyzers of the same format (F), UDP multicast port (P) but different FSM, the coupled analyzer A002 automatically starts to receive messages emitted by both FSM without any further End-User actions.

D005: Migrate SUM & SIP of IOTA systems to docbook;

• The Contractor shall deliver the design, implementation, testing and documentation of the changes required to automate the creation of SUM & SIP pdf documents based on docbook artefacts, such as the collection of xml files containing text, a set of images and a docbook template file defining each document structure and an assembly process. Each IOTA subsystem (OANT, SMACQ) requires a migration of corresponding Software User Manual (SUM) and System Installation Procedure (SIP) within its documentation module, in accordance with the JIRA issues assigned to D005.

Exposed Functionality Statements:

• EFS-D005-001: When End-User triggers the viewing of Software User Manual (SUM) document via SMACQ GUI, it views the SUM file of SMACQ system in a separate browser tab of a supported browser.
• EFS-D005-002: When End-User views the Software User Manual (SUM) file of SMACQ system and navigates via the bookmark of “Document History”, it sees the page describing the most recent changes within SMACQ system, including the latest SMACQ version number.
• EFS-D005-003: When End-User views the SUM file of SMACQ system and navigates via the bookmark of “Index of Figures”, it sees the page listing all figures.
• EFS-D005-004: When End-User triggers the viewing of Software Installation Procedure (SIP) document using OANT GUI, it views the SIP file in a separate browser tab of a supported browser.
• EFS-D005-005: When End-User views the SIP file of OANT system and navigates via the bookmark of “Document History”, it sees the page describing the most recent changes within OANT system, including the latest OANT version number.
• EFS-D005-006: When End-User views the SIP file of OANT system and navigates via the bookmark of “Installation Overview”, it sees the page describing the overview of the installation procedure.

Essential Skills, Experience and Certifications

• Nationality of one of the NATO Nations;
• At least 5 years of relevant experience in software development environments;
• Proven knowledge of NATO Tactical Data Links (Link 16, Link 11, Link 22), FFT (FFI, NFFI) and other military or civilian interoperability standards for messaging and data exchange;
• Proven extensive experience with NATO Tactical Data Links data connectivity and quality monitoring techniques;
• Proven experience with installation and maintenance of NATO Tactical Data Links Enabling Services in operational environments and exercises;
• Proven experience and proficiency in Front-end development.
• Excellent knowledge of technologies such as Angular 17 or higher, HTML5, CSS, Typescript and JavaScript;
• Proven experience and proficiency in Back-end development. Excellent knowledge of technologies such as Java 17 or higher, Spring Framework 5.3 or higher and Spring Boot 3;
• Proven experience in development of (near) real-time RESTful web systems using the following protocols: HTTP, HTTPS, WS, WSS and SOAP;
• Proven experience and proficiency in writing automated testing for software modules (JUnit/Component, Functional and Integration);
• Proven knowledge of XML, JSON, Git, Maven and Jenkins;
• Proven knowledge of TCP/UDP/IP protocols, networking concepts and ability to use networking tools (SSH, Terminal).

Language

• Excellent command of spoken and written English;

Desirable Skills, Experience and Certifications

• Desirable previous experience within the NATO enterprise (ACO, ACT, NCIA, etc.);
• Desirable previous experience working in the NATO Software Factory (NSF);
• Desirable previous experience supporting NATO Interoperability exercise (CWIX, etc.);
• Desirable previous experience with NATO Data Centric Security Standards (4774, 4778).

Desirable Education

• Desirable Bachelor’s degree in Computer Science, Information Technology or a closely related engineering field;

Working Location

• The Hague, Netherlands

Working Policy

• Offsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 188148

Role Background

• To strengthen the Alliance through connecting its forces, the NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command & control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required. It includes IT support to the Alliances’ business processes (to include provision of IT shared services) to the NATO HQ, the Command Structure and NATO Agencies.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimizes the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions. The Programme Office is the procurement and implementation body of the NCIA, charged with the effective planning, execution, delivery into service, evolution and through-life logistic support of NATO’s and assigned national and BMD systems.
  • To support the development of the NATO BMD curriculum, the BMD PO requires the provision of expert training deliverables produced by a qualified team of NATO BMD subject matter experts.
• Strong operational expertise in Ballistic Missile Defence (BMD) and Theatre Ballistic Missile Defence (TBMD) missions for each team member is an essential requirement for the successful completion of the deliverables. In-depth operational knowledge and prior experience with NATO’s BMD organisation, as well as familiarity with NATO BMD user applications—specifically Battle Management Command, Control, Communications, and Intelligence (BMC3I) systems—are required to ensure the proper development of NATO BMD curriculum products.
• The team of contractors will develop such products for the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD.

Role Duties and Responsibilities

• The team of contractors will apply their expert knowledge in NATO BMD curriculum development while performing following tasks and activities:
  • Reviewing current NATO BMD related standards, directives, policies and standard operating procedures; providing analysis results to the BMD curriculum development.
  • Collaborating with BMD operational users to collect information for BMD Curriculum and suggest content to the NCIA project team.
  • Conducting Training Needs Analysis (TNA) and develop course materials for the systems in the BMD Programme in cooperation the relevant stakeholders (operators, project teams, academy staff)
  • Supporting NCIA with expert opinions at BMD Curriculum related venues such as IAMD Annual Discipline Conference.
  • Aligning and adapting BMD courses with the BMD CONEMP by creating links or adding references to the CONEMP from within course materials.
  • Providing BMD subject matter knowledge to the NCIA project team.
• The team of resources will hold Principal NATO BMD Curriculum Subject Matter Expert skill set.
• The size of the team is determined by the supplier.
• The Agency Point of Contact for the daily execution of the contract is the NCIA Project Manager

Deliverables base period:

• D1- The team of contractors will provide the final version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2026. Deliverables will be maintained in the project collaboration portal.
• D2- The team of contractors will provide the final version of BMD technical course training products for the NATO BMD curriculum 2026. Deliverables will be maintained in the project collaboration portal.

Deliverables option period:

• D1- The team of contractors will provide the initial version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D2- The team of contractors will provide the final version of Individual Training Views (ITV) and Logical Individual Training Viewpoints (LITV) for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D3- The team of contractors will provide the initial version of BMD Planners course training products for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.
• D4- The team of contractors will provide the final version of BMD Planners course training products for the NATO BMD curriculum 2027. Deliverables will be maintained in the project collaboration portal.

Essential Skills, Experience and Certifications

• Extensive knowledge, involvement and service in NATO BMD mission and strong network in the NATO BMD community. Must have been previously involved in BMD Operational User Group (OUG) activities, either as an active member or a chairman.
• Demonstrable experience with developing BMD curriculum for NATO. Must have previously developed for BMD programme following artefacts:
  • Individual Training Views (ITV),
  • Logical Individual Training Viewpoints (LITV),
  • Training Needs Analysis,
  • Course Control Documentation I, II and III.
  • Course material for earlier versions of BMD Planners Course.
• Experience with developing training curricula and/or training programs, including course materials for technical training in the BMD domain.
• Experience with development of technical documentation, training materials and instructional aids, specifically for the BMD domain.
• Extensive experience working with NCIA, NCI Academy, ACT, SHAPE and other NCS HQs in relation with NATO BMD Programme.
• Extensive knowledge of and practical user experience with NATO BMD BMC3I systems (ACCS, AirC2IS, TOPFAS, NCOP, Intel FS, JEMM), air defence weapon systems, sensors and communications, and current NATO C4ISR systems like NATO ICC.
• Extensive experience with capturing BMD system requirements and business/operational workflows.
• Candidate must have the nationality of one of the NATO nations.
• Excellent command of spoken and written English.
• Must hold a valid NATO Secret Security Clearance.

Desired Skills, Experience and Certifications

• Experience with producing Capability Packages for (Theatre) Missile Defence Capabilities,
• Prior experience of working in an international environment comprising both military and civilian elements.
• Knowledge of NATO responsibilities and organization, including ACO and ACT.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID - 2025-0349

Role Background

The NATO Communications and Information Agency (NCIA) has been established with a view to meeting the collective requirements of some or all NATO nations in the fields of capability delivery and service provision related to Consultation, Command & Control as well as Communications, Information and Cyber Defence functions, thereby also facilitating the integration of Intelligence, Surveillance, Reconnaissance, Target Acquisition functions and their associated information exchange.

NCIA is dedicated to acquiring, deploying, and defending communication systems for NATO’s political decision-makers and Commands. It operates on the frontlines against cyber-attacks, collaborating closely with governments and industry to prevent future debilitating attacks. The NCIA plays a crucial role in maintaining NATO’s technological edge and ensuring the collective defence and crisis management capabilities of the Alliance. In pursuit of our mission, we require specialized advisory services to enhance  our interim workforce capacity.

Role Duties and Responsibilities

• Antenna and RF Signal-Chain Engineering
  • Maintaining antenna pointing, tracking, alignment, calibration of mechanical and control systems.
  • Overseeing RF front-end/back-end maintenance: modems, up/down-converters, LNA/TWTA/SSPA, filters, waveguides, and associated hardware.
  • Supporting link budget verification, signal quality monitoring, noise figure control, interference mitigation.
  • Assisting with weather, environmental, and surface reflections effects impacting signal path (radome maintenance, protective surfaces).
• Structural, Anchoring & Civil/Mechanical Systems
  • Inspecting and maintain antenna foundations, pedestals, radome structural integrity, anchoring systems.
  • Supporting civil/structural works associated with site, including radomes, support towers, site drainage, buildings, shelters.
  • Overseeing mechanical equipment: radome motors/hydraulic or pneumatic systems, radome seals..
• Power, Environmental & Facility Systems
  • Managing prime power (diesel generators, fuel systems), backup power, UPS, battery systems.
  • Maintaining HVAC, air handling, climate control, dehumidification, ventilation, fire suppression systems.
  • Monitoring environmental conditions inside RF shelters/rooms (temperature, humidity) critical to RF performance.
• Safety, Compliance & Regulatory
  • Ensuring site compliance with host nation electrical codes, HSE standards, safety policies (electrical, fire, hazardous substances).
  • Maintaining grounding, lightning protection bonding per standards.
  • Supporting audits, certifications, inspections, and ensure documentation is up to date.
• Lifecycle, Obsolescence & Upgrade Support
  • Tracking equipment lifecycles and obsolescence risk (spare parts availability, vendor support).
  • Assisting in preparing upgrade / replacement plans for aging or failing components.
  • Supporting integration of new equipment or enhancements (e.g. filter upgrades, RF path improvements, mechanical improvements).
• Operational Support & Incident Response
  • Providing fault diagnosis and corrective maintenance for station infrastructure and RF/SATCOM systems.
  • Supporting 24/7 or emergency response as required (depending on severity).
  • Liaising with operations, remote support, or central engineering for resolving issues beyond local scope.
• Documentation, Reporting & Interface
  • Maintaining configuration control: keep technical baselines, drawings, as-built documentation up to date.
  • Maintaining local logbooks, ITSM/Ticketing system entries, TT-Comms (or equivalent).
  • Producing monthly engineering support reports with activities, faults, corrective and preventive maintenance, recommendations, risk assessments.
  • Supporting the Principal Engineer with technical justifications, decision support, acceptance of delivered works, and briefing material.

Essential Skills, Experience and Certifications

• SATCOM Expertise: Minimum of three years of practical experience in SATCOM systems, including UHF, SHF, HF and EHF systems.
• Technical Expertise: Familiarity with modern military communication networks, including interfaces, protocols, and experience with SATCOM Operations.
• Customer Service and Incident Management: Experience in service management (incident, problem management, etc.) and a customer-focused approach in a control centre environment.
• Experience in test equipment usage (e.g. spectrum analyser, vector network analyser, oscilloscope, power meter) and ability to automatize measurements using different programs/programming languages (e.g. LabView, Matlab, Pyhton, C).
• NATO Environment: Prior experience working in a NATO or multinational military setting, with a solid understanding of NATO operational standards and protocols.

Education

• University Degree in Telecommunications, Electronics, or a related field, with at least two years of post-related experience or Higher Vocational Training with a minimum of five years of post-related experience.

Language

• English

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C004836

Role Duties and Responsibilities

• This is a IWC backfill within in the Chief Quality office Assurance Solution Branch (ASB) which delivers several services to NCIA, NATO organisations, Mission Partners.
• Services are Assurance Tools Services, Reference and Platform Services and Combined Federated Battle Laboratories Network (CFBLNet) Access Service for European Mission Partners and NATO Organisations Services.
• FBLNet supports initiatives including coalition-level verification and validation, multilateral testing through exercises, bilateral testing with individual Nations and is a platform for secured collaborative spaces.
• The IWC support the CFBLNet and Platform Service managers and performs and coordinates security management activities such as monitoring security systems, responding to alerts, conducting security checks, and assisting in maintaining a safe and secure environment for the organization.
• They will be part of a diverse team which is responsible for the provision and management of the facilities, infrastructure and platforms that enable verification, validation, change evaluation, experimentation and simulation of large-scale events.

Essential Skills, Experience and Certifications

• 3 years post-related experience Understanding of cybersecurity principles (CIA triad).
• Practical systems administrator experience with Windows/Linux systems and network administrator experience with network CIS security (ISD, Firewalls)
• Experience to SIEM tools (e.g., Splunk) and log monitoring.
• Administrative tasks: tracking vulnerabilities, assisting with documentation.
• Awareness of CIS Controls and general compliance best practices.
• Potential previous experience in IT Security (System admin roles)

Desired Skills, Experience and Certifications

• Knowledge of NATO Security Policy and supporting directives or national equivalent;
• Hands on experience in implementing security in container-based platforms;
• Experience in working with one of the public/private cloud providers of networks.
• Knowledge of Zero Trust architecture and secure interconnections

Working Location

• The Hague, Netherlands

Working Policy

• Onsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Valid National or NATO Top Secret personal security clearance

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0061

Role Background

• To strengthen the Alliance through connecting its forces, NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command and control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimises the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions.
• ACT has completed a comprehensive series of IAMD studies and is now transitioning into the benefit-realisation phase. Building on these foundations, ACT intends to initiate a two-year Feasibility Study to expand the ambition of the Emerging Concepts and Technologies work package already defined in the BMD PRD 2026. The first year will focus on (T)BMD use cases and operational challenges, examining innovative concepts and emerging technological approaches from leading industry and academic institutions.
• The team of contractors will be producing deliverables as part of the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD. The academic partner will contribute to deliverables with his/her AI research expertise and scientific rigour to the feasibility study, ensuring state-of-the-art approaches are considered and responsibly evaluated.

Role Duties and Responsibilities

• Leading the identification and scoping of AI/ML use cases applicable to (T)BMD fire- control coordination and IAMD operational challenges.
• Reviewing existing NIAG SG300 reports and TBMD simulation data to establish baseline knowledge and identify relevant datasets.
• Designing a baseline data architecture and methodological framework for the responsible use of advanced AI technologies within the BMD domain, informed by NATO’s current AI architecture and near-term plans.
• Conducting feasibility studies on emerging AI/ML computational techniques (such as machine learning, deep learning, reinforcement learning, and large language models) and assessing their potential operational benefit for identified use cases.
• Developing and evaluating AI/ML software prototypes and demonstrators for selected BMD use cases at NATO UNCLASSIFIED level in the NATO Software Factory (NSF). All development to take place in NSF and to use existing LLMs where needed (to make it easier to migrate to NS).
• Preparing and providing subject matter (BMD AI) briefings, expert reports, and feasibility study documentation related to the project work.
• Developing and documenting a responsible AI framework aligned to the NATO Principles of Responsible AI Use (PRU), as outlined in the NATO AI Strategy, but specifically tailored to the BMD context. This work should follow NATO ambition and align with existing work on the topic as required.
• Planning and delivering subject matter (BMD AI) training and knowledge transfer sessions to the NCIA project team and a wider NCIA community, focusing on the BMD case. NCIA will share currently available AI training material with the contractor team.

Deliverables base period:

• D1- The team of contractors will deliver the following services and products for the BMD AI feasibility study (Year 1 – Feasibility and Architecture Definition phase):
  • Review of existing SG300 reports and TBMD simulation data, and identification of relevant datasets.
  • Scenario and use-case definitions (e.g. target characterisation, trajectory estimation, engagement coordination).
  • Feasibility Study Report v1 – documenting assessed AI/ML approaches and their applicability.
  • Kick-off and Review Meeting Minutes.
  • System Architecture Document – defining a baseline data architecture and methodological framework for responsible use of advanced AI technologies.
  • AI/ML algorithm evaluation and benchmarking report for identified use cases.
  • Software prototype – alpha release for at least one identified use case.
  • Progress briefing to NCIA project team.

• D2- The team of contractors will deliver the following services and products (prototype validation, knowledge transfer and roadmap phase):
  • Updated Feasibility Study Report v2 – incorporating findings from prototype testing.
  • Software prototype – beta release with demonstrated performance against identified scenarios.
  • Technical expert report documenting evaluation results and recommendations.
  • Supporting and participating in product demonstrations at relevant meetings and conferences.
  • Final Feasibility Study Report – with conclusions and recommendations for implementation at NATO CLASSIFIED level.
  • Technology Roadmap document for further development and integration of AI solutions in BMD capability.
  • Aligning to NCIA’s Principles of Responsible AI Use framework documentation, covering ethics, explainability, and governance considerations.

Deliverables option period 2027:

• D1- The team of contractors will deliver the following services and products:
  • Refined scenario and use-case specifications based on Year 1 findings.
  • Advanced software prototype – alpha release for expanded set of AI/ML use cases.
  • Review and update of data architecture framework.
  • Kick-off and review meeting minutes.
• D2- The team of contractors will deliver the following services and products:
  • Advanced software prototype – beta release with extended functionality.
  • Integration study report – assessing integration pathways into existing BMD BMC3I systems.
  • Validation and verification report for AI/ML models against operational scenarios.
• D3- The team of contractors will deliver the following services and products:
  • Updated software prototype with operator-in-the-loop testing results.
  • Operator feedback report and user acceptance assessment.
  • Participation in product demonstrations at relevant NATO meetings and conferences.
• D4- The team of contractors will deliver the following services and products:
  • Annual summary report on AI/ML prototype maturity and readiness for further NATO development.
  • Updated technology roadmap and recommendations for Year 3.
  • Training session on BMD AI developments and prototype demonstrations for NCIA project team.

Deliverables option period 2028:

• D1- The team of contractors will deliver the following services and products:
  • Final software demonstrator release – consolidated AI/ML solution package.
  • Comprehensive technical documentation for implementation teams.
  • Updated framework to show how responsible AI is addressed for these use cases, with lessons learned.
• D2- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D3- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D4- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.

Essential Skills, Experience and Certifications

• More than 10 years of professional experience in software engineering, AI/ML system development, or related technical disciplines, with demonstrated expertise in the full software development lifecycle.
• Hands-on expertise in AI/ML frameworks and tools, including but not limited to: PyTorch, TensorFlow, scikit-learn, or equivalent. Demonstrable experience implementing and evaluating ML models in production or research environments.
• Strong proficiency in software development using one or more of the following languages and frameworks: Python, Java, C#/.NET, JavaScript/TypeScript. Experience with backend frameworks such as Spring Boot, or equivalent enterprise-grade platforms.
• Experience in the design and development of distributed software architectures, including microservices, RESTful APIs, cloud-native components (AWS, Azure, or equivalent), and containerised deployment using Docker and Kubernetes.
• Experience in research project management, including contribution to research proposals, scientific studies, project planning, and reporting in a technical or academic context.
• Demonstrated ability to design, implement, and evaluate AI/ML software prototypes and demonstrators, including documentation of technical results in reports and specifications.
• Experience working in project teams with international composition, including both military and civilian stakeholders, and adapting to different organisational environments.
• Experience contributing to NIAG (NATO Industrial Advisory Group) studies or equivalent NATO science and technology activities.
• Candidate must have the nationality of one of the NATO nations.

Education

• University degree in Computer Science, Computer Engineering, Software Engineering, or a closely related field. A PhD in a relevant discipline is preferred.

Language

• Excellent command of spoken and written English.

Desired Skills, Experience and Certifications

• Experience with NATO C4ISR systems or defence-related software development, including familiarity with relevant standards and mission application architectures (e.g. BMC3I systems, JCHAT, XMPP, Link16, NVG).
• Experience with AI/ML use cases relevant to the defence domain, such as signal classification, anomaly detection, trajectory prediction, or multi-sensor data fusion.
• Experience with knowledge graph technologies, vector databases, semantic search, and retrieval-augmented generation (RAG) systems, particularly for large-scale data analysis applications.
• Familiarity with responsible AI principles, including model explainability techniques (SHAP, LIME, attention visualisation), fairness metrics, and AI governance frameworks.
• Experience with agile development methodologies and collaborative software development practices (e.g. Git, CI/CD pipelines, code review).
• Knowledge of NATO responsibilities and organisation, including ACT and ACO.
• Prior working experience in an international environment comprising both military and civilian elements.

Working Location

• Remote

Working Policy

• Offsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Not required

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting 

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

• Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
• Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
• Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
• Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
• Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – 2026-0061

Role Background

• To strengthen the Alliance through connecting its forces, NATO Communication and Information Agency (NCIA) delivers secure, coherent, cost effective and interoperable communications and information systems in support of consultation, command and control and enabling intelligence, surveillance and reconnaissance capabilities, for NATO, where and when required.
• The Ballistic Missile Defence Programme Office (BMD PO), as part of the NCIA, ensures the harmonised planning, implementation, deployment, evolution and support of the BMD capability, in a way that satisfies the operational requirements and minimises the military risk, taking into account the NATO political, economic and schedule requirements and using the most suitable industrial and technological solutions.
• ACT has completed a comprehensive series of IAMD studies and is now transitioning into the benefit-realisation phase. Building on these foundations, ACT intends to initiate a two-year Feasibility Study to expand the ambition of the Emerging Concepts and Technologies work package already defined in the BMD PRD 2026. The first year will focus on (T)BMD use cases and operational challenges, examining innovative concepts and emerging technological approaches from leading industry and academic institutions.
• The team of contractors will be producing deliverables as part of the NCIA project team that executes the Allied Command for Transformation (ACT) Programme of Work (PoW) 2026 for BMD. The academic partner will contribute to deliverables with his/her AI research expertise and scientific rigour to the feasibility study, ensuring state-of-the-art approaches are considered and responsibly evaluated.

Role Duties and Responsibilities

• Leading the identification and scoping of AI/ML use cases applicable to (T)BMD fire- control coordination and IAMD operational challenges.
• Reviewing existing NIAG SG300 reports and TBMD simulation data to establish baseline knowledge and identify relevant datasets.
• Designing a baseline data architecture and methodological framework for the responsible use of advanced AI technologies within the BMD domain, informed by NATO’s current AI architecture and near-term plans.
• Conducting feasibility studies on emerging AI/ML computational techniques (such as machine learning, deep learning, reinforcement learning, and large language models) and assessing their potential operational benefit for identified use cases.
• Developing and evaluating AI/ML software prototypes and demonstrators for selected BMD use cases at NATO UNCLASSIFIED level in the NATO Software Factory (NSF). All development to take place in NSF and to use existing LLMs where needed (to make it easier to migrate to NS).
• Preparing and providing subject matter (BMD AI) briefings, expert reports, and feasibility study documentation related to the project work.
• Developing and documenting a responsible AI framework aligned to the NATO Principles of Responsible AI Use (PRU), as outlined in the NATO AI Strategy, but specifically tailored to the BMD context. This work should follow NATO ambition and align with existing work on the topic as required.
• Planning and delivering subject matter (BMD AI) training and knowledge transfer sessions to the NCIA project team and a wider NCIA community, focusing on the BMD case. NCIA will share currently available AI training material with the contractor team.

Deliverables base period:

• D1- The team of contractors will deliver the following services and products for the BMD AI feasibility study (Year 1 – Feasibility and Architecture Definition phase):
  • Review of existing SG300 reports and TBMD simulation data, and identification of relevant datasets.
  • Scenario and use-case definitions (e.g. target characterisation, trajectory estimation, engagement coordination).
  • Feasibility Study Report v1 – documenting assessed AI/ML approaches and their applicability.
  • Kick-off and Review Meeting Minutes.
  • System Architecture Document – defining a baseline data architecture and methodological framework for responsible use of advanced AI technologies.
  • AI/ML algorithm evaluation and benchmarking report for identified use cases.
  • Software prototype – alpha release for at least one identified use case.
  • Progress briefing to NCIA project team.

• D2- The team of contractors will deliver the following services and products (prototype validation, knowledge transfer and roadmap phase):
  • Updated Feasibility Study Report v2 – incorporating findings from prototype testing.
  • Software prototype – beta release with demonstrated performance against identified scenarios.
  • Technical expert report documenting evaluation results and recommendations.
  • Supporting and participating in product demonstrations at relevant meetings and conferences.
  • Final Feasibility Study Report – with conclusions and recommendations for implementation at NATO CLASSIFIED level.
  • Technology Roadmap document for further development and integration of AI solutions in BMD capability.
  • Aligning to NCIA’s Principles of Responsible AI Use framework documentation, covering ethics, explainability, and governance considerations.

Deliverables option period 2027:

• D1- The team of contractors will deliver the following services and products:
  • Refined scenario and use-case specifications based on Year 1 findings.
  • Advanced software prototype – alpha release for expanded set of AI/ML use cases.
  • Review and update of data architecture framework.
  • Kick-off and review meeting minutes.
• D2- The team of contractors will deliver the following services and products:
  • Advanced software prototype – beta release with extended functionality.
  • Integration study report – assessing integration pathways into existing BMD BMC3I systems.
  • Validation and verification report for AI/ML models against operational scenarios.
• D3- The team of contractors will deliver the following services and products:
  • Updated software prototype with operator-in-the-loop testing results.
  • Operator feedback report and user acceptance assessment.
  • Participation in product demonstrations at relevant NATO meetings and conferences.
• D4- The team of contractors will deliver the following services and products:
  • Annual summary report on AI/ML prototype maturity and readiness for further NATO development.
  • Updated technology roadmap and recommendations for Year 3.
  • Training session on BMD AI developments and prototype demonstrations for NCIA project team.

Deliverables option period 2028:

• D1- The team of contractors will deliver the following services and products:
  • Final software demonstrator release – consolidated AI/ML solution package.
  • Comprehensive technical documentation for implementation teams.
  • Updated framework to show how responsible AI is addressed for these use cases, with lessons learned.
• D2- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D3- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.
• D4- The team of contractors will deliver the following services and products:
  • Transition and integration support report for NCIA programme-level teams.
  • Final validation report against all identified operational use cases.
  • Publication-ready technical report for NATO scientific community.

Essential Skills, Experience and Certifications

• More than 15 years of professional experience in artificial intelligence, machine learning, signal processing, or related fields, including direct experience in research and development of AI/ML systems.
• Demonstrated expertise in deep learning science and technology, including architectures such as DNNs, CNNs, RNNs, LSTMs, Transformers, and generative models, with application to real-world problems.
• Strong track record of managing and leading AI/ML research projects, including coordination of proposal writing, project management, supervision of researchers, and engagement with industry and public-sector partners.
• Experience in conducting feasibility studies, state-of-the-art technology assessments, and technology roadmapping for AI/ML solutions in a research or applied context.
• Proven ability to translate complex AI/ML concepts into actionable recommendations for non-specialist audiences, including military and defence-sector stakeholders.
• Experience working in or with academic institutions, including supervision or co- supervision of PhD students and management of collaborative research programmes funded by NATO, national or EU bodies.
• Demonstrated experience in responsible AI principles including ethics, explainability, fairness, and governance within AI/ML system design.
• Prior experience in collaborating with or providing consulting services to defence, security, or government organisations on AI/ML-related topics.
• Candidate must have the nationality of one of the NATO nations.

Education

• University degree in Computer Science, Computer Engineering, Software Engineering, or a closely related field. A PhD in a relevant discipline is preferred.

Language

• Excellent command of spoken and written English.

Desired Skills, Experience and Certifications

• Experience with AI/ML application domains directly relevant to defence and military systems, including but not limited to: target characterisation, trajectory estimation, sensor data fusion, situational awareness, and decision-support systems.
• Experience with the NATO BMD Programme, IAMD concepts, or NATO C4ISR systems architecture.
• Familiarity with NATO responsibilities and organisation, including ACT and ACO.
• Prior working experience in an international environment comprising both military and civilian elements
• Participation in international standardisation bodies or working groups related to AI, signal processing, or communications.
• Experience with innovative emerging technologies such as large language models (LLMs), reinforcement learning for complex systems, multimodal AI, and human-agent interaction.
• More than 50 peer-reviewed scientific publications, or equivalent evidence of recognised scientific standing in the AI/ML field (as evidenced by citation count, h-index, or equivalent bibliometric indicators).

Working Location

• Remote

Working Policy

• Offsite

Travel

• Some travel to other NATO sites may be required

Security Clearance

• Not required

As a Style Advisor, you have a contagious energy and possess an entrepreneurial spirit. You have a strong sense of your own personal style and are enthusiastic about dressing people. You have an opinion and share that with others through genuine and straight to the point communication. Style Advisors are excited to build relationships and have a personal approach to each interaction.

What you will do: 

• Successfully participate in a multi-layered training cycle to develop your expertise and skillset aligning with brand expectations
• Enthusiastically present and educate customers around fit, construction, and style of the Suitsupply Ready to Wear and Custom-Made products
• Practicing professional salesmanship according to company policies and procedures to achieve personal and store sales and metrics
• Building relationships to increase client’s loyalty by utilizing Suitsupply’s Radically Personal program 
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Ensure all store standards and operations are to company standards
• Performing other duties assigned by store leadership team

Who you are:

• Previous experience in sales, hospitality, and/or service
• Genuine interest in fashion and styling
• Professional verbal and written communication skills
• Performs successfully in a team-based culture
• Flexible work schedule, including evenings, weekends, and holidays

What you will get: 

• Competitive salary, plus a lucrative commission structure
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with a leading global fashion brand
• Opportunity to travel to other stores and abroad

Come reimagine hospitality with us as our new superhost of our The Hague location!  

Your mission should you choose to accept it…  

As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible The Social Hub-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our The Hague-location will become a raving fan of The Social Hub instantly!  

In case you don’t know who we are:  

Known for being the rule breakers in hospitality, The Social Hub is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, United Kingdom, Germany, Austria, Italy, France, Portugal and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do

• You make sure everyone gets a warm welcome as soon as they walk in;  
• You’ll help our guests at our self-check-in kiosks (we have no reception desk);  
• You get to stretch your F&B skills by preparing and serving a variety of local dishes;  
• Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next;  
• You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party;  
• Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift;  
• You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!).  

Who You Are

• You’re currently enrolled in a University; 
• Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business; 
• Enjoy receiving and taking responsibility and you can work independently; 
• You have a flexible, hands-on, motivated and positive approach;  
• You’re an octopus that loves to get your dexterity skills into action;  
• You love responsibility and handle stressful peak periods like a pro;  
• Fluent in English and Dutch – Know any other languages? The more the merrier!  
• Hard working, responsible and a “let’s do this!” mentality;  
• You must be studying within the EU.  

 What We Offer

• An amazing work environment with a fantastic vibe and lots of positive energy. 
• On the job coaching and guidance. 
• Monthly compensation for your internship.
• The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. 
• A first glimpse into the world of Hospitality with one of the most innovative players in the market. 
• Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks?  
• A wonderful workplace to call home with, dare we say it, fun colleagues. 

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture.  Your authenticity keeps our team diverse. Come as you are.