Get To Know Our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:

As Director of Organizational Performance in the People Development & Performance team, you will be partnering with senior leaders across Agoda to drive programs and initiatives aimed at strengthening and evolving how we measure and assess organizational effectiveness, and drive interrelated performance management and adjacent talent management platforms and processes such as talent identification, succession planning, and more. Design and implementation of programs will require close partnership across the People Team and project teams in each department. You will have the opportunity to help shape Agoda’s organizational and performance management strategies globally to support achieving our vision and multi-year strategy.

What You’ll Do:

• Closely partner with senior departmental leaders and senior business partners and colleagues in the People Team (e.g., HRBPs, Compensation & Benefits, Learning & Development, etc.) to understand business strategy and current organizational context to identify and address opportunities to develop a high performing culture in their teams
• Manage platforms and cycles for performance calibration, talent review, performance review and succession planning across the company
• Analyze performance, org structure/complexity, and talent movement data to identify issues and recommend practical improvements to talent processes for rapid implementation
• Lead and develop a team (both directly and on project basis) to deliver platforms and programs on an all-Agoda and priority departmental program basis
• Ably represent People Team in Agoda leadership forums, and represents Agoda in interactions with related brand companies in people-related topics aimed at sharing and learning best practices, harmonizing policies where appropriate such as inter-brand transfer
• Mentor and develop other professionals in a maturing People function
• Translate people analytics into clear updates for stakeholders, shaping strategy and measuring program impact (e.g., exit drivers, retention, engagement, and performance-management trends)

What You'll Need to Succeed:

• 12+ years of experience in internal HR partnering, talent management and organizational consulting experience in large organization preferably in the tech industry, or strategic or management consulting experience
• Acute business acumen and understanding of how organizational structures and dynamics relate to execution
• Deep experience implementing, operating, and improving performance management platforms and processes, preferably in fast moving Tech environments
• Deep understanding of the systems and associated data across the employee lifecycle and attendant business processes across full employee lifecycle
• Excellent executive presence and the ability to clearly articulate messages to a variety of audiences
• Ability to bring business perspectives and facilitate outcomes is more important than experience in HR roles
• Excellent judgment, self-motivated, curious and trustworthy
• Outstanding ability to lead a team with strong ability to prioritize and guide robust, detailed execution
• Strong analytical and problem-solving capability backed with excellent data sense
• High level of discretion, confidentiality, and ethics
• Strong interpersonal skills and ability to collaborate across a diverse, multicultural organization
• Comfortable with ambiguity and change; brings structure and drive to deliver results
• Humility, sense of humor, flexibility, good interpersonal skills and the ability to lead difficult conversations are a must
• Undergraduate degree from a top university expected, advanced degrees welcome

**This role is Based in Bangkok – Relocation Support Provided** 

#melbourne #london #berlin #copenhagen #hongkong #seoul #tokyo #jakarta #manila #kualalumpur #singapore #hanoi #bangkok

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Reports To

Manager, Product Quality Engineering (PQE)

What You Will Be Doing

ChargePoint is looking for a Senior Factory Quality Engineer to ensure quality of our Electrical Vehicle Charging equipment. This engineer will be working closely with our contract manufacturing (CM) independently involved in Factory End-To-End Product Quality Control process and management system set up and development. The job scope will be from the initial product design phase throughout the sustaining mass production. He or she will work closely with our Technical Program Management, Manufacturing Engineering, Test Engineering, Supplier Quality, and Reliability Engineering teams, and our Suppliers and Contract Manufacturers. To be successful at ChargePoint, this person must be highly motivated, self-directed, and comfortable working in a loosely structured and fast-paced environment.

What You Will Bring to ChargePoint

• Independently lead CM (Contract Manufacturer) End-To-End quality control, including Incoming Quality Control (IQC), FATP in-process controls, Outgoing Quality Control (OQC), Ongoing Reliability Testing (ORT), and Out-Of-Box-Audits (OBA).
• Act as the first point of contact for factory quality issues and drive cross-functional resolution as the Core Team Leader.
• Lead crisis management at the CM related to factory and field escalations.
• Manage factory quality issue escalations through structured FA/RCCA from NPI through mass production ramp and EOL.
• Lead CM and cross-functional teams in developing and implementing inspections and test systems to ensure compliance with cosmetic and functional requirements.
• Conduct factory quality and process audits for new and existing suppliers.
• Drive CM yield and defect data reporting, perform Jira issue disposition reviews, and communicate key findings to cross‑functional teams and leadership.
• Partner with CM and ChargePoint internal teams to define, implement, and maintain in‑process, outgoing, and incoming quality control processes in collaboration with SDQE (Supplier Development and Quality Engineering).
• Familiarity with Python-based automated test scripts using manufacturing test equipment (e.g. Chroma, NH Research, Keysight, National Instruments).
• Familiarity with automated test sequences that integrate software control with hardware systems — including programmable power supplies and loads, relays, and instrumentation — to enable fully automated manufacturing tests.

Requirements

• Bachelor's degree in Electrical Engineering, Industrial Engineering, Manufacturing Engineering, or equivalent practical experience.
• Excellent English and Thai communication skills, including technical report writing, presenting technical content, and leading cross‑functional discussions.
• 8+ years of experience in product quality or manufacturing engineering with a record of leadership at electronics Contract Manufacturers (CMs).
• Experience in electronics industries such as automotive, consumer electronics, solar, electric vehicle (EV), or battery.
• Familiarity with electrical systems and components (PCBA, MOSFETs, Transformers, IGBTs, Capacitors, Relays, Cable Harness, etc.).
• Experience with mechanical metrology and measurement tools (CMM, OMM, gauges, fixtures) for process capability (Cp/Cpk), First Article Inspection (FAI), and Gauge Repeatability and Reproducibility (GRR).
• Experience with structured problem-solving tools (Root Cause Analysis, 8D, Fishbone, 5 Whys) and familiarity with Failure Mode and Effects Analysis (FMEA).
• Experience in Mechanical and Electrical Design-for-Quality (DFQ) and Design for-Manufacturability (DFM). Ability to collaborate with design teams on DFX topics including Design-for-Test (DFT) and Design-for-Reliability (DFR).
• Familiar with Surface-Mount Technology (SMT) processes, printed circuit board assembly (PCBA) manufacturing, and system or sub-assembly build processes.
• Experience with at least two of the data analysis tools Excel, Python, Tableau, SQL, or equivalent.
• Familiarity with hardware/software integration or test automation with object-oriented programming in Python.
• Willingness to travel internationally up to 25% of the time.

Location

Thailand

Get To Know Our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:
In this role, you will be leading a team of TA Partners and Associate TA Partners while also collaborate with multiple stakeholders such as Operations leaders, HR Generalists, HR Specialist, Technology & Analytics team etc. You will be focusing on two different areas including leading your team to achieve set hiring targets and successfully executes project to continuously improve the recruitment function.

In this Role, you'll get to: 

• Lead the team to hire to target and be 100% staffed by optimizing sourcing, recruitment funnel and the team organization
• Drive improvements to increase the quality of hires (measured by objective metrics) through data-driven experimentation
• Ensure operational excellence in your team for every step of the recruitment process (new positions intake, JDs, pre-screening, interviews scorecards, offer communication, etc.)
• Leverage and analyze Data and Recruitment Reports to effectively partner with the Team and Business
• Reduce the cost per hire
• Ensure that Hiring Managers supported by your team develop interviewing skills
• Develop strategies to build talent pipelines and effectively raise or lower the bar adapting to hiring needs
• Manage, coach and build a team of strong Recruiters and enable them to hire game changers for Agoda
• Lead projects to transform the recruitment function. Examples of possible projects are:
  • Defining operational excellence in the recruitment process
  • Introducing new assessment tools
  • Building an upskilling program for Recruiters
  • Experimenting with different recruitment processes

What you'll Need to Succeed:

• Between 8-10+ years of experience in recruitment and a minimum of 4 years of team management experience in a fast-paced, dynamic global environment
• Previous experience in hiring for Southeast Asia market is a plus
• Exposure to headcount models and resource planning is a must
• Ability to leverage data to take decisions and optimize the results
• Leadership skills to rally recruiters to achieve stretch targets
• Ability to work effectively with multiple stakeholders
• Fluent in English
• Autonomous and highly motivated with a strong sense of urgency.

**This role is based in Bangkok, relocation support will be provided.**

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.

Your role in our journey:

As a pivotal member of the new Talent Acquisition Operational Excellence Team, you will lead transformative projects that redefine talent acquisition. Your strategic vision will not only elevate the quality of our hires but also streamline our processes, making a lasting impact on Agoda's future. With a data-driven mindset and a bias for using technology, you will be at the forefront of innovation, crafting solutions that have positive impact on a global scale. As a member of this new team, you will have the opportunity to shape how this team is organized and operates. 

What you will achieve: 

• Own initiatives to optimize key metrics like Time to hire, Cost per hire, Conversion, etc., enhancing our operational excellence. 
• Influence the future of Agoda by presenting your visionary projects (based on a data-driven approach) to senior leaders and securing their support. 
• Collaborate with the People Technology Team to pioneer tech-driven solutions, from AI to advanced analytics. 
• Imagine yourself leading projects that impact hundreds of thousands of job applicants through technology, help to reduce dozens of thousands of working hours using GenAI, enable integrated talent strategies, etc. 
• Over time, mentor and lead a team of analysts, multiplying your impact. 

Required qualifications:

• At least 5-10 years in project management, strategy, operations, or consulting, ready to take on a role that challenges and excites. 
• A data wizard with a command of SQL and Microsoft Office, and a curiosity for new analytical tools. 
• A strategic thinker with a proven track record of turning plans into measurable success. 
• A dynamic team player who thrives in multicultural, fast-paced environments, and embraces uncertainty with a growth mindset. 

Why Agoda? 

• Career Growth: We invest in your development with a vast range of learning solutions. We never run out of new challenges for you to take on, and new initiatives and teams are initiated frequently. 
• Innovative Culture: Work with the latest tech and be part of a team that is not afraid to experiment and innovate. 
• Flexibility: Enjoy the flexibility of our hybrid model and our remote work program, designed to fit your lifestyle. 
• Benefits: Experience our competitive benefits package, including travel perks, wellness programs, and more. 
• Diversity: Join an inclusive community where everyone's voice is heard and valued. 

Kindly note that this is a Bangkok-based position, and relocation support will be provided. The interview process will begin in January.

Get to Know our Team:  

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family.  

The Opportunity 

We are seeking a Executive Recruiter to play a critical role in shaping the company’s leadership future. In this role, you will partner closely with senior executives and business leaders to attract, assess, and close exceptional executive-level talent that drives long-term growth and organizational success across the organization. 

This is a highly strategic position where you will operate as a trusted advisor to leadership, owning complex and confidential searches for senior and executive roles. Beyond execution, you will influence hiring strategy, provide deep market and talent intelligence, and help strengthen executive pipelines and succession planning. If you thrive in ambiguity, enjoy operating at the intersection of talent and business strategy, and bring strong executive presence, this role offers the opportunity to make a lasting impact. 

This role is based in Bangkok, Relocation Support will be provided.

In This Role, You’ll Get To 

Conduct Executive Search & Assessment 

• Partner with senior leadership to define executive hiring needs aligned to business priorities, growth plans, and organizational design. 
• Lead end-to-end executive search processes, including direct sourcing, market mapping, assessment, and offer management for senior and complex roles. 
• Build and maintain long-term executive talent pipelines to support future leadership and succession needs. 
• Conduct rigorous, capability- and values-based executive assessments to ensure strong leadership effectiveness and cultural alignment. 
• Navigate highly confidential searches, evolving requirements, and complex offer scenarios with discretion and sound judgment. 

Analyze Market & Talent Intelligence 

• Provide real-time insights on executive talent markets, competitor intelligence, and senior talent availability.
• Advise leaders on role scope, leveling, and compensation considerations using data and market benchmarks.
• Partner with stakeholders to anticipate future leadership needs and proactively shape executive talent strategies. 

Build Partnership & Influence 

• Act as a trusted advisor and coach to senior leaders on executive interviewing, assessment, and decision-making. 
• Influence hiring strategy, timelines, and trade-offs with credibility, data, and a strong understanding of business context. 
• Operate confidently in ambiguous or newly created roles, helping leaders bring clarity and alignment to executive hiring decisions. 
• Lead or contribute to recruitment initiatives and projects that elevate executive hiring standards across the organization. 

 
What you’ll Need to Succeed: 

• 8+ years of recruiting experience in a fast-growing tech company or top-tier agency 
• Proven experience hiring senior leaders and executives in complex, fast-growing, or scaling environments. 
• Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships.  
• Background in executive search firms and/or in-house executive talent acquisition. 
• Strong track record of closing senior-level candidates and navigating complex, high-stakes offer negotiations. 
• Demonstrated ability to work autonomously with high levels of judgment, discretion, and accountability. 

It's Great if you have:  

• Knowledge of recruiting and/or sourcing across regional or global scale  
• Experience hiring across departments for Executive roles 

#HR# #sanfrancisco #sanjose #losangeles #sandiego #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #dallas #houston #seattle #sydney #melbourne #shanghai #beijing #hongkong #budapest #dublin  #kualalumpur #malta #amsterdam #oslo #manila #warsaw #moscow #saintpetersburg #singapore #seoul #taipei #bangkok #Phuket #istanbul #london #manchester #liverpool #edinburgh #hcmc #hanoi #newdelhi #bangalore #yokohama  

Get to Know our Team: 

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. 

The Opportunity:

Join our dynamic team as a Talent Acquisition Partner, where you'll play a pivotal role in shaping our workforce. Dive into the heart of recruitment, working collaboratively to source, screen, and connect with top-tier candidates. Your journey will involve close collaboration with key stakeholders to ensure that Agoda attracts and secures the brightest talents. This is more than a job; it's a chance for you to shape the future of our team and contribute to our success from day one. Seize the opportunity to build and implement best practices, making an immediate impact on our talent acquisition strategy. Join us and be a key player in bringing exceptional individuals on board to drive Agoda's continued success!

In this Role, you'll get to 

• Partner with hiring managers to understand their business objectives and hiring needs. Develop the recruitment strategy and ways to build a talent pipeline accordingly. 

• Own the full-cycle recruitment process ensuring a seamless, uniform, and positive candidate experience. 

• Build your network with high-potential talents to ensure that the business has access to the best talent in the market, working comfortably on a global level. 

• Engage in creative talent mapping efforts for the purposes of building our candidate pipeline as well as to provide market intelligence to the business. 

• Work on recruitment projects and training to improve the standard for hiring within the organization. 

What you'll Need to Succeed:

• 6+ years of recruiting experience in a fast-growing tech company or top-tier agency 

• Ability to influence and partner with senior leadership across the company using a data driven approach. 

• Experience closing candidates at all levels from early career to senior level candidates and negotiating complex compensation packages. 

• Strong computer skills and ability to work with different tools such as LinkedIn, Job Boards, Greenhouse, MS Office Suite, Power point and Excel

• Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships. 

• Ability to be proactive, identify areas of improvement, and drive process improvement initiatives.  

• Highly passionate about recruitment 

It's Great if you have: 

• Knowledge of recruiting and/or sourcing in APAC region