Server Jobs in Tennessee.
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Business Applications Engineer
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Business Applications Engineer
Brentwood, TN
Hybrid - 3 days onsite/2 days virtual
About the Role
The Business Applications Engineer is on the Business Systems team and partners with others on the Business Systems, Data & Analytics, IT, and other Business teams (Operations, Patient Access, Billing, Clinical/Pharmacy, etc.) around the organization to develop, test, and deploy automated event/timed based processes that support our core practice management system (hosted in Azure) and our other core business systems. This role is vital to the success of enhancing current business processes to be more effective through technology.
What You'll Do
- Partner with Business Systems to lead active development of our workflow management tech processes in Azure Cloud that will drive workflows in our core practice management system, Unlimited Financials.
- Facilitate & lead unit testing of developed logic within the Business Systems unit to prepare for UAT.
- Partner with Business Systems leaders & analysts on intake requests, requirement gathering, scoping, and iterative UAT sessions to finalize the new build or enhancement.
- Develop a standardized troubleshooting, bug fixes, & optimization process internally for the existing workflow management technical processes.
- Develop processes for workflow & security monitoring to mitigate exposure & downtimes.
- Develop application downtime processes & recovery plans.
- Become the technical subject matter expert on all existing/future workflow tech process in our Azure environment for while mentoring other junior members on the team to develop their skills in the area.
- Document & enforce a strict SDLC process for our workflow management process and any other processes that fall under the role, including development, testing & deployments.
- Become the Azure Cloud Applications subject matter expert of the company beyond our workflow management process to promote other areas of optimization leveraging Azure Cloud Applications & Services.
What We're Looking For
Required Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, Software Engineering, Cloud Computing, or a related technical field or equivalent years of relevant experience.
- Minimum of 3–5 years of experience designing, developing, or supporting applications and automated workflows within a Microsoft Azure cloud environment.
- Demonstrated experience developing and maintaining Azure-based automation and integration solutions, including services such as Azure Logic Apps, Azure Functions, and related Azure application services.
- Experience working with Microsoft SQL Server or other relational databases, including writing queries and supporting data integrations.
- Experience working with data and integration formats such as JSON and XML and integrating systems using APIs or web services.
- Working knowledge of at least one modern programming language such as Python, C#, JavaScript, F#, or Java.
- Experience participating in software development lifecycle (SDLC) processes including requirements gathering, development, testing, deployment, and troubleshooting.
Preferred Experience:
- Experience with Unlimited Financials (UF) is a plus
- Microsoft Azure Developer Associate certification (preferred or ability to obtain within a defined timeframe).
- Microsoft Azure DevOps Engineer Expert
- Microsoft Azure Solutions Architect Expert
Core Competencies:
- Analytical problem solving and troubleshooting
- Attention to detail and quality assurance in system development
- Clear technical documentation and communication skills
- Ability to collaborate with cross-functional technical and business teams
- Ability to manage multiple technical priorities and support operational needs
Functional & Technical Skills:
- Azure Cloud application development and workflow automation
- Integration of enterprise systems through APIs and automation tools
- SQL database querying and data integration
- System monitoring, troubleshooting, and performance optimization
- Documentation and adherence to structured development and deployment processes
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
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Legal Document Delivery - Tennessee
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Work when you want – Earn what you need!
Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading mobile app that allows you to claim jobs, map your stops, and track your pay.
Who is ABC Legal?
We are a premier legal services company operating nation-wide. Our clients are banks and law firms, but we are governed by the courts and the rules of civil procedure. We value honesty and accuracy, and are looking for organized, independent, and personable people to deliver legal documents in all 50 states.
What’s the Key to Process Server Success?
- Be organized
- Plan your route
- Go when people are likely to be home
- Be pleasant and personable with the people you meet and to whom you deliver documents
Successful Process Servers work independently, have an entrepreneurial mindset, take pride in their work, and love to connect with people. Whether you’re looking for a full-time career or a part-time gig, serving legal documents with ABC offers the perfect opportunity for a flexible schedule outside of a traditional office setting.
What do you need to be a Process Server?
- Must have your own reliable transportation, valid driver’s license and insurance
- Tech savvy – iPhone/iPad or Android smart device and ability to work within a mobile app
- Ability to scan and print documents
- Ability to work variable hours -- Early mornings, evenings and weekends
- Experience in process serving or related work is helpful, but not required
- Some states require you to be a Registered Process Server
- State laws vary, and some require you to meet a minimum age to serve
- Legally allowed to work in the United States, without work authorization
The Perks of Process Serving!
Process Servers benefit from many advantaged by contracting with ABC Legal Services, including:
- Flexible schedule – Choose your workload, with attempts required every 48 hours, varied times.
- Flexible service area – Set your own service areas and claim jobs right on our app
- Competitive wages – Earn fair wages for each job you attempt and resolve
- Mobile capability – Claim jobs, map out your stops and track your pay all through our app
- Support – Have all your questions answered by our knowledgeable support team
#INDP2
Ready to apply?
Apply to ABC Legal Services
Seasonal Ice Cream Server - Edgehill Village
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We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.
Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.
Van Leeuwen Ice Cream is URGENTLY hiring seasonal, part-time Scoopers to join our Edgehill Village ice cream shop in Nashville, TN.
Our Scoopers are the ultimate Van Leeuwen ambassadors, bringing our high standards and hospitality to life in every guest interaction. We’re looking for self-starters who thrive independently and as part of a team in a fast-paced, high-energy environment. The ideal candidate brings positive energy, strong people skills and a genuine passion for ice cream!
This position is SEASONAL and is directly tied to the peak demands of the summer months. The end date of employment is 10/07/2026 unless otherwise specified in the interview.
Seasonal Part Time Scoopers at Van Leeuwen's scoop shops make $14 per hour + an average of an additional $10 per hour in tips! Tips are based on averages and subject to seasonal fluctuation. Our team members must have availability to work at least three shifts per week and be available to work past 12am.
JOB RESPONSIBILITIES
- Greet every guest warmly, with enthusiasm and genuine hospitality
- Able to scoop and serve guests all menu items while maintaining quality and presentation standards
- Serve as a Van Leeuwen Ambassador, educating guests on flavors, ingredients and special offerings
- Prepare all fresh, house made menu items daily
- Accurately operate our Square POS System for a seamless guest checkout process
- Ability to become familiar with all food safety procedures and follow them as required
- Maintain store cleanliness, following proper sanitation guidelines
- Complete daily tasks, including stocking, inventory, and cleaning
- Follow Van Leeuwen's established safety, grooming, uniform, and employee conduct standards
JOB REQUIREMENTS
- Must be 18 years of age or older
- Genuine passion for ice cream and desserts
- Possess dexterity to prepare and serve guests all menu items in accordance with established service and build-out standards
- Able to push/pull/lift 50 lbs of weight regularly
- Stand for extended periods of time regularly
- Walk up and down stairs regularly
- Stand, bend and reach for prolonged periods of time
- Ability to thrive in a fast-paced environment
- Available to work 3 days a weeks (including nights and weekends past 12 am)
- Reliable, on time and ready for every shift
- Food handlers certificate required
WHY VAN LEEUWEN?
- Competitive Pay + Tips
- Flexible Scheduling
- Free Ice Cream (One menu-item while on shift)
- Positive team environment
- Career development and growth opportunities
- Opportunity to be part of a growing, fun brand!
Ready to apply?
Apply to Van Leeuwen Ice Cream
Workers' Compensation Paralegal
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At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
We are seeking an experienced Workers' Compensation Paralegal to join our team. As a Workers' Compensation Paralegal, you will work closely with our talented attorneys providing support before, during and after trials.
Responsibilities
- Prepare legal documents including pleadings, motions, affidavits, complaints, legal memoranda
- E-file all court documents in state and federal court
- Communications with clients, court, counsel, and others.
- Conduct legal research and factual investigation
- Prepare discovery documents, interrogatories, and responses
- Draft and server summons
- Coordinate and summarize depositions
- Prepare trial binders and exhibits
- Drafting pleadings, motions and appellate documents and filing them with the court
- Performing administrative duties (calendar hearings and deadlines, organize case files, manage logistics)
- Maintain pleadings and discovery indexes
- Organize exhibits, documents, evidence, briefs, and appendices
- Aid attorney with interrogatories and other discovery requests
- Gather relevant information from a variety of sources
- Liaise between trial teams and internal/external third parties
- Witness preparation
- Assisting with case settlements
- Other tasks as requested by the attorney
Qualification
- Associate degree, certificate, or equivalent work experience (preferred)
- 2+ years of litigation experience (preferred)
- Completion of a nationally accredited paralegal program (preferred)
- Experience in Personal Injury, WC, Premises, or other injury related practice areas (preferred)
- Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
- Excellent written and verbal communication skills, proficient in calendaring depositions, mediations, and hearings
- Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc.
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Extensive computer and database expertise; Microsoft Word, Excel, Outlook, and type no less than 35 wpm
- Remote and/or hybrid not eligible
#LI-KL1
Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
Here is a link to Morgan & Morgan's privacy policy.
Ready to apply?
Apply to Morgan & Morgan, P.A.
Senior Data Engineer
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Who we are
The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.
Who you are
As a Senior Data Engineer at Metropolis, you will play a key role in shaping data products that align with our mission. Your technical expertise and analytical acumen will contribute to designing and building extensive data sets that impact thousands of internal users and millions of members. Join a world-class data engineering team dedicated to advancing your skills and career in data engineering and beyond.
What you'll do
- Collaborate with cross-functional teams to develop end-to-end data pipelines and foundational data sets
- Design and own data architecture for large-scale projects while managing operational trade-offs
- Build and optimize sophisticated data pipelines, models, and visualizations across multiple domains
- Define and manage Service Level Agreements (SLAs) for all owned data sets
- Implement data security models, ensure privacy compliance, and evolve data governance processes
- Solve complex integration challenges using optimal ETL/ELT patterns for structured and unstructured data
- Maintain production processes by optimizing complex code using advanced algorithmic concepts
- Streamline data artifact development by optimizing pipelines, dashboards, and frameworks
- Mentor team members through actionable feedback to foster collective skill growth
- Maintain flexibility with availability during evening hours
What we're looking for
- Bachelor's degree in Computer Science, Computer Engineering, or a relevant technical field
- master's degree is preferred
- 5+ years of experience in data engineering, database engineering, business intelligence, data warehousing, and ETL tools, working with large data sets in the cloud
- 5+ years of experience with Python, and experience building scalable Big Data solutions and ETL ecosystems
- Proficiency in SQL, ETL/ELT, and data modeling, with extensive experience in Snowflake and dbt
- Hands-on experience with RDBMS such as MySQL, MS SQL Server (optional), and Postgres
- Familiarity with integration tools like Airflow and Automic, along with a working knowledge of CI/CD pipelines
- Ability to deliver high standards of code quality, system reliability, and performance
- Deep understanding of the modern IaC ecosystem to drive automated infrastructure deployments
- Experience with cloud computing services, preferably AWS, including hands-on experience with services like Glue, Airflow (MWAA), DMS, EKS, and SNS
While not required, these are a plus:
- Experience with Spark and PySpark
- Master's degree in Computer Science, Computer Engineering, or a relevant technical field
4 Days in Office: Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection.
When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $160,000.00 USD to $220,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite
Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.
As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.
Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.
Ready to apply?
Apply to Metropolis
Software Engineer
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Job Summary
- Develops, creates, maintains, and writes/codes new (or modifies existing) computer applications and software solutions supporting enterprise and government systems. Designs and implements scalable web-based applications using C#/.NET technologies, including ASP.NET Core and RESTful APIs. Develops and integrates APIs to support system interoperability across multiple platforms and services. Supports full software development lifecycle activities including requirements gathering, system design, development, testing, and deployment in Agile environments. Contributes to application modernization efforts and cloud-based solutions, ensuring performance, scalability, and security. Supports development of user-facing applications and backend services, as well as documentation and system deliverables.
Key Skills & Experience
- Five (5+) years of experience as a Software Engineer in programs and contracts of similar scope, type, and complexity is required.
- Strong experience with C#, .NET, ASP.NET Core, and Web API development.
- Experience developing web-based applications using HTML5, CSS, JavaScript, and frameworks such as Angular or React.
- Experience designing and integrating RESTful APIs and working with microservices architectures.
- Experience working within Agile development environments and participating in full SDLC activities.
- Experience with database design and development using SQL Server or similar relational databases.
- Experience deploying and supporting applications in cloud environments such as Azure or AWS.
- Familiarity with DevOps practices including CI/CD pipelines, Docker, Kubernetes, and infrastructure as code tools such as Terraform.
- Experience working in secure environments and implementing security best practices within applications.
Education, Certifications, & Credentials
- Bachelor of Science (BS) Degree in Computer Science, Information Technology (IT),
Cybersecurity, or Engineering related field. - Active Q clearance required.
- Candidates with TS/SCI clearance can be switched over to Q clearance easily
*All duties and responsibilities are not captured in this job description. To find out more, please
reach out to the recruiter for this role*
Ready to apply?
Apply to Rampant Technologies
Software Technical Account Manager II (Traveling)
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.
What You’ll Do
Location: Remote with 80% travel to agency locations in the US
Reports To: Manager of Technical Account Management Services
- Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
- Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
- Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
- Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
- Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
- Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
- Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
- Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
- Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.
What You Bring
- Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
- Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
- Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
- Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
- Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
- Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
- Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
- Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
- Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
- Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
- Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
- Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
- Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
- Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
- Must pass a Criminal Justice Information Service (CJIS) background check and maintain CJIS clearance. Handle confidential and highly sensitive information
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonSoftware Technical Account Manager - Knoxville PD
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Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
As a Technical Account Manager, you will be a key player in deploying and supporting Axon’s software solutions directly within law enforcement agencies. You will leverage your expertise in Axon products and services to provide high-level technical support, manage complex deployments, and foster strong customer relationships. You will serve as the primary point of contact for your assigned agencies, handling major technical issues, driving software adoption, and acting as an advocate for the customer within Axon. Your work will contribute to enhancing public safety and saving lives by ensuring our technology is effectively utilized by those who need it most.
What You’ll Do
Location: On-site at Knoxville PD 4 days/week
Reports To: Manager of Technical Account Management Services
- Lead Technical Support: Act as the main technical liaison for assigned agencies, diagnosing and resolving complex technical issues with Axon's products and services.
- Drive Deployments: Collaborate with deployment teams to design, configure, test, and implement Axon software solutions, ensuring successful rollouts.
- Manage Crisis Situations: Respond quickly to critical technical issues, acting as a crisis manager to restore functionality and minimize impact on agency operations.
- Advocate for Customers: Represent agency needs and feedback internally at Axon, influencing product development and service improvements.
- Promote Best Practices: Guide agencies through change management processes, identifying pain points and providing solutions to optimize software usage and adoption.
- Collaborate Across Teams: Work closely with cross-functional teams, including engineering, product management, and sales, to ensure a seamless customer experience.
- Data Management and Reporting: Utilize tools like Microsoft Power BI, SQL Server, and Form Builder/JSON to build custom dashboards, manage data integrations, and support reporting needs.
- Training and Education: Provide advanced training and training documentation to agency staff on Axon’s products and services, ensuring they are well-equipped to use the tools effectively.
- Provide Onsite Support: Work onsite with customers to resolve issues, provide training, and ensure the agency's needs are met promptly.
What You Bring
- Education: Bachelor’s degree in business administration, computer science, or a related field, or equivalent experience.
- Experience: 4+ years of experience in a technical account management or similar customer-facing role, preferably within the public safety or software sectors.
- Technical Expertise: Demonstrated experience in deploying SaaS solutions, including configuring, testing, and troubleshooting complex software applications.
- Customer Relationship Management: Proven ability to build and maintain relationships with diverse stakeholders, acting as a trusted advisor and advocate for customers.
- Cross-Functional Collaboration: Experience working with cross-functional teams (engineering, marketing, sales, customer support) to deliver high-quality support and product improvements.
- Problem Solving: Strong skills in root cause analysis, troubleshooting, and the use of tools like Splunk, JIRA, and Salesforce.
- Technical Skills: Advanced knowledge of Windows OS, networking (routing, switching, Wi-Fi), cloud solutions, virtualization, and storage.
- Data Analytics and Reporting: Experience with data management and reporting tools (Microsoft Power BI, SQL Server) and creating meaningful insights.
- Flexibility: Willingness to work onsite with customers and be available outside of normal business hours for critical issues.
- Compliance: Ability to pass a Criminal Justice Information Services (CJIS) background check and handle confidential information with discretion.
- Advanced Technical Skills: Experience building custom dashboards, writing SQL queries, and using advanced analytics tools.
- Experience in Public Safety: Previous experience supporting or working with public safety or law enforcement agencies.
- Certifications: Relevant technical certifications (e.g., Microsoft, Cisco, ITIL) are a plus.
- Law Enforcement Systems: Familiarity with law enforcement software systems such as RMS, CAD, and CJIS standards is highly desirable.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
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