Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Manager II, Product Data Analytics - CX

As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.

What You Will Do:

• Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.

• Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.

• Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.

• Expert thought leadership as an ecommerce and fulfillment service analyst.

Qualifications :

• Experiencing working in Fraud domain is a plus

• Expert SQL knowledge, with 7+ years’ work experience in data analytics

• Experience in providing clear and actionable plans by analyzing data and insights

• Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment

• Great ability to think critically and solve nonstructural problems

• Strong communication skills to share analysis results clearly and concisely

• Experience with big data tools like Hadoop, Spark, and Presto

• Experience with BI tools like Power BI or Tableau

• Bachelor’s degree in statistics or computer engineering or equivalent experience

Preferences : 

• Experience with Python and R/SAS, or other statistical packages

• Experience in working with version control (Git, SVN, etc.)  

• Well diverse in or comfortable with learning new modern data tools 

• Master’s degree in statistics or engineering or equivalent experience

• Experience analyzing e-commerce and customer behavior logs

• Strong English skill (both verbal and written) is a plus

Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Manager II, Product Data Analytics - CX

As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.

What You Will Do:

• Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.

• Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.

• Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.

• Expert thought leadership as an ecommerce and fulfillment service analyst.

Qualifications :

• Experiencing working in Fraud domain is a plus

• Expert SQL knowledge, with 7+ years’ work experience in data analytics

• Experience in providing clear and actionable plans by analyzing data and insights

• Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment

• Great ability to think critically and solve nonstructural problems

• Strong communication skills to share analysis results clearly and concisely

• Experience with big data tools like Hadoop, Spark, and Presto

• Experience with BI tools like Power BI or Tableau

• Bachelor’s degree in statistics or computer engineering or equivalent experience

Preferences : 

• Experience with Python and R/SAS, or other statistical packages

• Experience in working with version control (Git, SVN, etc.)  

• Well diverse in or comfortable with learning new modern data tools 

• Master’s degree in statistics or engineering or equivalent experience

• Experience analyzing e-commerce and customer behavior logs

• Strong English skill (both verbal and written) is a plus

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up
• Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities.

• 5+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain.
• Bachelor’s degree in Supply Chain-related fields.
• Demonstrated ability to partner with vendors to deliver business results.
• Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.
• Passion to grow and take on increasing responsibility and challenges.
• Ability to set high standards and drive others to excellence.
• Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus.
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.
• Mandarin and English language proficiency required 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

• Work backwards from the needs of the customers and vendors to deliver the right inventory, at the right time, and at the right place.
• Collaborate with cross-functional partners to ensure that customer in-stock and vendor needs are surpassed
• Drive business growth by ensuring that customer desired items are always in-stock and sufficiently stocked up
• Partner with vendors at the right cadence to optimize metrics such as lead-time, and fill-rate
• Utilize data to effectively prioritize the most impactful actions to deliver key business results.
• Effectively dive deep to identify the root cause of issues, develop solutions and implement the solve.
• Manage ordering process and systems to effectively balance competing business priorities.
• Guide the development of processes and controls to monitor behavior of Forecasting, Inbound, and Inventory Management systems and continuously improve existing capabilities.

• 5+ years of relevant work experience in the areas of Demand Forecasting, Ordering, Procurement, Inventory Management and Supply Chain.
• Bachelor’s degree in Supply Chain-related fields.
• Demonstrated ability to partner with vendors to deliver business results.
• Superior oral and written communication skills with an innate attention to detail, and ability to influence without authority.
• Passion to grow and take on increasing responsibility and challenges.
• Ability to set high standards and drive others to excellence.
• Ability to effectively use data to complete analyses. Strong Excel proficiency required, SQL and other technical skills are a plus.
• Ability to set lofty goals with the relentless drive and ownership to constantly challenge what is possible.
• Experience collaborating with Sales and Operations stakeholders; in e-Commerce and/or Retail industry preferred.
• Mandarin and English language proficiency required 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

Company Introduction :

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan. 

Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities. 

What You Will Do : 

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience. 

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics. 

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.  

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.  

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences. 

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.  

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment. 

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently. 

• A bias for action and a willingness to roll up your sleeves to get things done. 

• Strong business acumen and the ability to communicate effectively and influence others. 

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders. 

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.). 

• Experience leading cross-functional projects to address ambiguous business and customer problems. 

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights  

• Proficiency in both English and Mandarin. 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled 

• Coupang has the right to rescind an offer of employment if a candidate is found to have  

• submitted false information as part of the application process.  

• Coupang does not discriminate against disabled applicants or those with veteran status.  

• We are proud to offer equal opportunities for all applicants. 

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.  

Company Introduction :

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan. 

Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities. 

What You Will Do : 

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience. 

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics. 

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.  

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.  

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences. 

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.  

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment. 

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently. 

• A bias for action and a willingness to roll up your sleeves to get things done. 

• Strong business acumen and the ability to communicate effectively and influence others. 

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders. 

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.). 

• Experience leading cross-functional projects to address ambiguous business and customer problems. 

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights  

• Proficiency in both English and Mandarin. 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled 

• Coupang has the right to rescind an offer of employment if a candidate is found to have  

• submitted false information as part of the application process.  

• Coupang does not discriminate against disabled applicants or those with veteran status.  

• We are proud to offer equal opportunities for all applicants. 

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.  

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position: Senior Line Haul Specialist (Middle Mile)

Role Overview

The Senior Line Haul Specialist role plays a key part in arranging and optimizing linehaul truck operations, analyzing service performance, managing vendor and route-level activities, and driving process improvements through effective cross-team collaboration and communication.

What You Will Do:

• Arrange linehaul trucks using the system and communicate with relevant teams (FCs, hubs, camps, vendors, etc.)
• Analyze transportation service status and make improvement through collaboration (LOS: level of service)
• Manage vendor and route-level operation and settlement
• Establish initiatives for overall truck transportation, improve operational processes, and handle relevant communications

Required Qualifications

• Experience in logistics and transportation management (5+ years)
• Experience as a manager (subteam leader, team leader) in logistics and transportation management (2+ years)
• Ability to plan logistics operation process (2+ years), manage operations, manage metrics, and report to the management- Experience in participating in development of TMS/BMS/WMS or proficiency in using those systems
• Ability to analyze using data tools and report to top management
• Submission of career-based portfolio and PT interview required
• Bachelor's degree or higher
• Ability to do day shift work, but able to work alternative shifts during specific seasons

Preferred Qualifications

• Experience in logistics and transportation management (5+ years)
• Experience in e-commerce/retail/courier businesses
• Completion of related majors such as transportation and supply chain
• Experience reporting KPIs to top management (2+ years)
• Excellent communication skills and basic English conversation skills
• Computer proficiency (data management/analysis, SQL utilization)
• Experience as a manager (subteam leader, team leader) in logistics and transportation management

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

https://www.coupang.jobs/privacy-policy/​

Company Introduction

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position: Senior Line Haul Specialist (Middle Mile)

Role Overview

The Senior Line Haul Specialist role plays a key part in arranging and optimizing linehaul truck operations, analyzing service performance, managing vendor and route-level activities, and driving process improvements through effective cross-team collaboration and communication.

What You Will Do:

• Arrange linehaul trucks using the system and communicate with relevant teams (FCs, hubs, camps, vendors, etc.)
• Analyze transportation service status and make improvement through collaboration (LOS: level of service)
• Manage vendor and route-level operation and settlement
• Establish initiatives for overall truck transportation, improve operational processes, and handle relevant communications

Required Qualifications

• Experience in logistics and transportation management (5+ years)
• Experience as a manager (subteam leader, team leader) in logistics and transportation management (2+ years)
• Ability to plan logistics operation process (2+ years), manage operations, manage metrics, and report to the management- Experience in participating in development of TMS/BMS/WMS or proficiency in using those systems
• Ability to analyze using data tools and report to top management
• Submission of career-based portfolio and PT interview required
• Bachelor's degree or higher
• Ability to do day shift work, but able to work alternative shifts during specific seasons

Preferred Qualifications

• Experience in logistics and transportation management (5+ years)
• Experience in e-commerce/retail/courier businesses
• Completion of related majors such as transportation and supply chain
• Experience reporting KPIs to top management (2+ years)
• Excellent communication skills and basic English conversation skills
• Computer proficiency (data management/analysis, SQL utilization)
• Experience as a manager (subteam leader, team leader) in logistics and transportation management

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: 

https://www.coupang.jobs/privacy-policy/​

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview :

We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.

What You Will Do :

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.

• A bias for action and a willingness to roll up your sleeves to get things done.

• Strong business acumen and the ability to communicate effectively and influence others.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).

• Experience leading cross-functional projects to address ambiguous business and customer problems.

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
• Proficiency in both English and Mandarin. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview :

We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.

What You Will Do :

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.

• A bias for action and a willingness to roll up your sleeves to get things done.

• Strong business acumen and the ability to communicate effectively and influence others.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).

• Experience leading cross-functional projects to address ambiguous business and customer problems.

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
• Proficiency in both English and Mandarin. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Manager, In-Stock & Inventory Strategy

Role Overview

The In-Stock Manager owns the end-to-end inventory lifecycle. You are responsible for maximizing "Product Availability" while minimizing "Days of Inventory" (DOI). You will use advanced data modeling to forecast demand, trigger factory re-orders, and manage the healthy flow of goods from local Taiwan factories into our fulfillment centers. You thrive on numbers, automated alerts, and hitting the perfect balance between sales velocity and capital efficiency.

Key Responsibilities (Data & Inventory Focus)

• Demand Forecasting: Build and maintain high-accuracy forecast models using historical sales data, promotional calendars, and seasonality (e.g., Ghost Festival, Lunar New Year, 11.11).
• Automated Re-ordering: Partner with the Direct Sourcing team to set up "Trigger Points" for factory production. Manage the "Purchase-to-Pay" cycle to ensure stock arrives just before it’s needed.
• Inventory Health & Optimization: Identify "Slow-Movers" or "Dead Stock" early using aging reports. Design liquidation strategies (e.g., flash sales, bundles) to clear warehouse space for high-velocity items.
• Factory Lead-Time Management: Track and analyze actual vs. promised factory lead times. Use data to hold Taiwan manufacturers accountable for production delays.
• Promotion Planning: Collaborate with Marketing to ensure inventory levels can support aggressive "Big Day" sales spikes. Prevent the dreaded "Out of Stock" (OOS) tag during peak traffic.
• In-bound Logistics Coordination: Oversee the scheduling of truck deliveries from local factories to the warehouse to avoid bottlenecks.

Required Skills & Qualifications

• Data Expertise: Expert level Excel/Google Sheets (Pivot tables, VLOOKUP, Index/Match) and experience with SQL or BI tools (Tableau/Power BI).
• Inventory Logic: Deep understanding of EOQ (Economic Order Quantity), Safety Stock formulas, and Re-order Point (ROP) logic.
• Platform Knowledge: Familiarity with the backend inventory modules and how they sync with local ERPs.
• Experience: 5–7 years in Supply Chain Planning, Inventory Control, or Demand Planning within an e-commerce or fast-moving retail environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

The Coupang Catalog Team is responsible for hosting billions of products in Coupang’s catalog and the dynamic processing of hundreds of millions of updates to provide the source of truth that powers the online buying experience for millions of customers. We strive to deliver a world-class platform for our customers to find and discover complete, accurate and trustworthy product information without friction and at the lowest price. We continually invest in the latest technologies to ensure the scalability, precision and reliability at scale of these critical systems.

What You Will Do:

This is a dynamic, rapidly evolving and complex ecosystem, and thus the person hired for this role will be comfortable dealing with high degree of complexity and working with a large cohort of stakeholders internationally across South Korea, Taiwan, China, India, and the US. These stakeholders include Retail and Pricing Product, 3P Marketplace, Search & Discovery, Customer Experience, and Finance.

In this pivotal role, you will be at the forefront of defining and executing a strategic roadmap tailored to the Taiwanese market, ensuring that our innovative e-commerce solutions resonate with local consumers while maintaining the essence of Coupang's groundbreaking services. You will:

• Craft our path to becoming Taiwan’s top e-commerce platform, focusing on strategic product development that places customer experience at the forefront, ensuring excellence without compromise. We aim to set the new industry benchmark in Taiwan.
• Become part of a fast-growing organization which embraces ownership to drive significant impact. We embrace a flat structure to foster a supportive and collaborative culture to enable fast-paced product development while challenging the business-as-usual mentality.
• Prioritize and create a future roadmap of projects and initiatives, considering the necessary trade-offs and optimizing for Customer experience. This will likely include the development of a next generation suite of tools to automate our Catalog processes.
• Join a team of world-class talent drawn from across the globe and drive alignment with a wide variety of stakeholders, including executives in engineering, data science, product, operations, and infrastructure to achieve the above goal.
• Lead a variety of initiatives, from expanding market reach to optimizing product offerings, all aimed at driving customer satisfaction and business growth. Employ a data-centric approach to identify trends, tailor strategies, and deliver tangible, impactful results.

Basic Qualifications

• Minimum 8 years of product management experience or equivalent, with a proven track record of developing and scaling innovative products.
• Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, leading design discussions, testing, iterating, and overseeing pre- and post-launch execution.
• Ability to combine strategic foresight with a strong execution focus to drive results.  Combined with exceptional analytical skills to drive decision-making and system optimizations based on robust data analysis.
• Experience in launching consumer-facing products in a fast-paced environment, with a preference for candidates who have worked in start-ups or large tech companies.
• A proactive approach, with a willingness to delve into details, drive results, adapt and find creative solutions in a constantly changing environment.  Hands on experience working in an agile environment with a rapid iteration cadence (Launch new products and features, test their performance, and iterate quickly).
• Excellent communication skills, capable of conveying complex ideas succinctly and persuasively.

Preferred Qualifications:

• Prior experience in the e-commerce industry.
• Experience working and influencing cross-functionally and building relationships across globally distributed teams, with people outside the direct reporting chain and senior executives.
• Experience leading, driving, launching and managing projects with at one of the targeted workloads: AI; ML; NLP/NLU; Deep Learning; LLM; OCR; or any other relevant technologies.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for an Analyst to help with Performance Marketing operations. You will work within the Growth Analytics team to help enable marketing campaigns across various channels, which include Paid, Search, and CRM. You will partner closely with marketing stakeholders to build performance reporting, data feeds, and analyze user behavior to support campaign operations and WOW the customer! Furthermore, you will work closely with a dedicated manager who will provide guidance and support throughout your projects.

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds.
• Analyze marketing data to identify key drivers of performance and provide actionable insights to stakeholders.
• Work closely with stakeholders to deep-dive into data issues and drive actionable insight.
• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code.
• Work on reporting requests and data pulls that support decision-making processes.
• Communicate effectively and proactively with internal stakeholders.

Basic Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)
• Foundational knowledge of statistical concepts and testing methodologies
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field
• Experience in Retail/E-commerce industries, Performance Marketing, or CRM functions
• Experience in data ETL (Extract, Transform, Load) and data engineering principles
• Proficiency with Python or other scripting languages for advanced data manipulation
• Experience working in a global or multinational team environment

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

The Coupang Catalog Team is responsible for hosting billions of products in Coupang’s catalog and the dynamic processing of hundreds of millions of updates to provide the source of truth that powers the online buying experience for millions of customers. We strive to deliver a world-class platform for our customers to find and discover complete, accurate and trustworthy product information without friction and at the lowest price. We continually invest in the latest technologies to ensure the scalability, precision and reliability at scale of these critical systems.

What You Will Do:

This is a dynamic, rapidly evolving and complex ecosystem, and thus the person hired for this role will be comfortable dealing with high degree of complexity and working with a large cohort of stakeholders internationally across South Korea, Taiwan, China, India, and the US. These stakeholders include Retail and Pricing Product, 3P Marketplace, Search & Discovery, Customer Experience, and Finance.

In this pivotal role, you will be at the forefront of defining and executing a strategic roadmap tailored to the Taiwanese market, ensuring that our innovative e-commerce solutions resonate with local consumers while maintaining the essence of Coupang's groundbreaking services. You will:

• Craft our path to becoming Taiwan’s top e-commerce platform, focusing on strategic product development that places customer experience at the forefront, ensuring excellence without compromise. We aim to set the new industry benchmark in Taiwan.
• Become part of a fast-growing organization which embraces ownership to drive significant impact. We embrace a flat structure to foster a supportive and collaborative culture to enable fast-paced product development while challenging the business-as-usual mentality.
• Prioritize and create a future roadmap of projects and initiatives, considering the necessary trade-offs and optimizing for Customer experience. This will likely include the development of a next generation suite of tools to automate our Catalog processes.
• Join a team of world-class talent drawn from across the globe and drive alignment with a wide variety of stakeholders, including executives in engineering, data science, product, operations, and infrastructure to achieve the above goal.
• Lead a variety of initiatives, from expanding market reach to optimizing product offerings, all aimed at driving customer satisfaction and business growth. Employ a data-centric approach to identify trends, tailor strategies, and deliver tangible, impactful results.

Basic Qualifications

• Minimum 8 years of product management experience or equivalent, with a proven track record of developing and scaling innovative products.
• Experience creating product roadmap(s) from conception to launch, driving the product vision, defining the GTM strategy, leading design discussions, testing, iterating, and overseeing pre- and post-launch execution.
• Ability to combine strategic foresight with a strong execution focus to drive results.  Combined with exceptional analytical skills to drive decision-making and system optimizations based on robust data analysis.
• Experience in launching consumer-facing products in a fast-paced environment, with a preference for candidates who have worked in start-ups or large tech companies.
• A proactive approach, with a willingness to delve into details, drive results, adapt and find creative solutions in a constantly changing environment.  Hands on experience working in an agile environment with a rapid iteration cadence (Launch new products and features, test their performance, and iterate quickly).
• Excellent communication skills, capable of conveying complex ideas succinctly and persuasively.

Preferred Qualifications:

• Prior experience in the e-commerce industry.
• Experience working and influencing cross-functionally and building relationships across globally distributed teams, with people outside the direct reporting chain and senior executives.
• Experience leading, driving, launching and managing projects with at one of the targeted workloads: AI; ML; NLP/NLU; Deep Learning; LLM; OCR; or any other relevant technologies.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Manager, Sourcing & Product Strategy （Direct Factory）

Role Overview

The Sourcing & Product Strategy Manager acts as the bridge between market intelligence and manufacturing. Instead of just managing "supply," you will use data to decide what to build and whento launch it. You will analyze e-commerce trends, competitor gaps, and consumer behavior in Taiwan to direct local factories to produce high-margin, high-demand products that will Wow the customers.

What you will do: 

• Data-Driven Assortment Planning: Analyze platform sales data to identify "white space" opportunities for new product launches at better profitability.
• Strategic Launch Decisions: Own the "Go/No-Go" decision for new products. Use pre-launch testing, A/B testing on landing pages, and competitive pricing analysis to validate a product’s potential before committing to factory MOQs.
• Direct Factory Partnerships: Identify Taiwan-based manufacturers capable of "Agile Production"—factories that can handle smaller initial test batches and scale quickly based on real-time sales performance.
• Commercial Negotiation: Focus negotiations on speed-to-market and re-order flexibility rather than just unit cost. Secure terms that allow for "just-in-time" inventory to minimize overstock risk & ensure consistent availability.
• Lifecycle Management: Monitor post-launch performance metrics (Conversion Rate, Return Rate, ROAS) to decide whether to double down on a factory line, iterate the design, or exit the category.
• Competitor Benchmarking: Regularly scrape and analyze competitor pricing and reviews to ensure our direct-to-factory products maintain a superior value proposition.

Essential Qualifications:

• E-commerce Savvy: Deep understanding of the Taiwan e-commerce ecosystem, including seasonal spikes and local consumer purchasing triggers.
• Factory & Product understanding : Deep understanding of the product categories and factories that can deliver products at best quality & lowest cost.
• Commercial Acumen: Strong ability to build business cases for new products, including projected ROI, Landed Cost Analysis, and Break-even points.
• Relationship Management: Ability to pitch "growth stories" to factory owners, convincing them to prioritize our production runs based on data-backed demand forecasts.
• Experience: 5–7 years in Category Management, Growth Marketing, or Data-Driven Sourcing within an e-commerce/retail environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for an Analyst to help with Performance Marketing operations. You will work within the Growth Analytics team to help enable marketing campaigns across various channels, which include Paid, Search, and CRM. You will partner closely with marketing stakeholders to build performance reporting, data feeds, and analyze user behavior to support campaign operations and WOW the customer! Furthermore, you will work closely with a dedicated manager who will provide guidance and support throughout your projects.

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds.
• Analyze marketing data to identify key drivers of performance and provide actionable insights to stakeholders.
• Work closely with stakeholders to deep-dive into data issues and drive actionable insight.
• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code.
• Work on reporting requests and data pulls that support decision-making processes.
• Communicate effectively and proactively with internal stakeholders.

Basic Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)
• Foundational knowledge of statistical concepts and testing methodologies
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field
• Experience in Retail/E-commerce industries, Performance Marketing, or CRM functions
• Experience in data ETL (Extract, Transform, Load) and data engineering principles
• Proficiency with Python or other scripting languages for advanced data manipulation
• Experience working in a global or multinational team environment

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

• Overview:

  Motive is seeking a highly motivated and experienced Contract Manufacturing Manager (CM Manager) to lead the strategic CM/JDM relationship. The CM Manager will be responsible for managing supplier relationships, ensuring timely delivery, optimizing costs, mitigating risks, and being a key contributor to the overall supply chain strategy. This role requires strong cross-functional collaboration, excellent communication skills, and a proven track record of success in a fast-paced environment. The ideal candidate will demonstrate a high degree of ownership, strategic thinking, and the ability to drive significant impact.

  Responsibilities:

  • Strategic CM/JDM Management
  • Demonstrate deep and/or broad expertise in supply chain management, acting as a subject matter expert in the CM/JDM management.
  • Develop and implement a comprehensive strategy to optimize delivery, quality, and cost while mitigating potential risks, for key CM/JDM partners.
  • Build and maintain strong relationships with CM/JDM partners at both the working and executive levels.
  • Manage supplier contracts, including periodic reviews and renegotiations to ensure favorable terms for Motive.
  • Conduct regular business reviews (QBRs) with suppliers, including quarterly metrics reviews and bi-annual strategic alignment meetings.
  • Manage and resolve supplier-related issues and escalations effectively and timely.
  • Hold suppliers accountable for contractual agreements and drive continuous improvement in cost, quality, and delivery.
  • Collaborate with suppliers to ensure long-term strategic alignment in both products and technologies.
  • New Product Introduction (NPI):
  • Build strong cross-functional relationships to enable NPI projects from concept to EOL.
  • Lead the RFP negotiation and facilitate a cross-functional, data-driven and objective supplier selection process.
  • Negotiate favorable terms with suppliers, including NRE, sample costs, production costs, Capex, reliability testing, certification testing, and other related expenses.
  • Support NPI efforts to ensure suppliers meet contractual obligations. Manage escalations during NPI as needed.
  • Ensure appropriate capacity is in place to support business volume.
  • Operations Management:
  • Ensure suppliers understand Motive's forecasts and orders and deliver accordingly.
  • Review supply commitments weekly and resolve material shortages, capacity constraints, and other delivery issues. Develop forward looking strategies to ensure material and capacity availability.
  • Manage purchase orders and update supply plans in Motive's ERP system.
  • Collaborate with planning to optimize air/ocean shipments for product availability and cost-effectiveness.
  • Collaborate with quality and testing engineering teams to ensure the product quality complies with Motive’s specifications and requirements.
  • Develop strategies with CM/JDM to reduce lead times and overall liability.
  • Cost Optimization:
  • Understand the cost model at the CM/JDM, including BOM and MVA breakdowns, to ensure cost reasonableness and favorability.
  • Identify cost reduction opportunities and develop and execute cost optimization roadmaps in collaboration with internal teams (product, engineering, commodity management) and suppliers.
  • Coordinate post-ramp qualification efforts to qualify second sources, increase production capacity, and improve product design.

  Qualifications:

  • Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field. Master's degree preferred.
  • 8+ years of experience in supply chain management, contract manufacturing, or a related field, preferably in the consumer electronics industry.
  • Proven experience in managing CM/JDM in related industries.
  • Strong understanding of manufacturing processes, cost structures, and supply chain dynamics.
  • Excellent negotiation, communication, and interpersonal skills.
  • Demonstrated ability to build and maintain strong supplier relationships.
  • Proactive and self-driven, with a strong sense of ownership. Possesses excellent analytical and problem-solving skills to identify and resolve issues independently.
  
  
  • Ability to work effectively in a fast-paced, cross-functional environment.
  • Proficiency in ERP systems and Google Docs/Microsoft Office Suite.
  • Fluent in English and Mandarin Chinese.
  • Experience working in a global environment.

What you’ll do

As a Terminal Technical Program Manager, you will become an expert on all things related to in-person payments. You’ll work with teams within Terminal to enable top-notch integration experiences through our SDKs, get involved in driving new card reader hardware programs, and build enterprise scale fleet management programs. You’ll also work with our partner teams, both engineering and business, to enable our product and infrastructure to scale to match the rest of Stripe’s global footprint. More broadly, you will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems.

Initially, a large part of your focus will be on defining, coordinating, and executing the Terminal release management process. Those responsibilities will include:

• Coordinate across several teams (engineering, product, go-to-market, docs, design etc.) and domains to finalize, bundle, and release software changes
• Work intimately with app, SDK, and API services teams to release new API versions, SDKs for each supported language, and other software assets
• Ensure the safe rollout of updated software assets
• Coordinate with the Terminal team to update product documentation & integration guides, API references, migration guides, and changelogs as appropriate
• Work closely with the product development team responsible for a given release to communicate changes effectively to existing and prospective users

Additional Responsibilities

• Evaluate and define tools and processes for release management
• Coordinate end to end testing and manage test cases
• Define and update the versioning and release management strategy
• Coordinate migration of users to the latest versions of the APIs, SDK, and other software assets and the deprecation of older versions

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of software engineering, platform engineering or technical product/program management experience
• You are not satisfied with just delivering a program on time—you are discerning about product/infrastructure architecture and obsessed with quality, reliability & correctness
• You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership
• You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization
• You can drive and scale internal and external process improvements across multiple teams and functions
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
• Analytical and problem-solving experience with large-scale platforms, infrastructure  and organizations
• Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale

【About the Role】
CASETiFY is looking for an Assistant Finance Manager with the experience in inventory management (covering both retail stores and warehouses) and global import procedures. In this role, you will be responsible for inventory-related month-end closing, ensuring accuracy in billing, and overseeing invoice booking for the Taiwan entity.
While based in Taiwan, you will also support the Global Finance Team on key inventory management and optimization projects.
Reporting to the Finance Manager, you will play a vital role in maintaining financial integrity and supporting our global expansion.

【Responsibilities】
1. Inventory management:
- Review monthly inventory reports to ensure the accuracy, completeness, and reconciliation of quantity and unit price across all locations.
- Plan the periodic physical inventory counts and establish standardized SOPs. Conduct the analysis for inventory variances and improve the inventory turnover.
- Assist in the integration of "Billing, Receiving, and Shipping" reconciliation processes for into the ERP system to accelerate monthly closing.
- Responsible for monthly reconciliation between purchase invoices and import declarations.
- Perform the COGs calculations and gross margin analysis across various sales channels. Prepare management reports to support strategic decision-making.
- Assist overseas branches in optimizing inventory control processes and cost analysis modules.

2. Accounting Operation & Compliance Review:
- Assist in reviewing daily accounting entries for Taiwan operations to ensure compliance with GAAP and local tax regulations.
- Conduct the monthly inventory and cost-related accounting procedures to ensure the accuracy of cost reflections across all channels.
- Coordinate with external auditors for year-end audits and data preparation.
- Ad-hoc project support assigned by the manager.

【Requirements】
1. Minimum 5 years of experience in accounting or accounting firm, with at least 2 years specializing in inventory management and cost accounting.
2. Experience in e-commerce business, retail industry or global accounting is an advantage.
3. Knowledge of Accounting Software; Knowledge in Netsuite accounting system is a plus.
4. Excellent communication and interpersonal skills to collaborate with global teams and cross-functional stakeholders.