At MongoDB, our Sales Development organisation works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. Sales Development Representatives (SDRs) are responsible for identifying and qualifying new opportunities for our Enterprise and Corporate sales organisations.

We view our Sales Development program as the best way to turbocharge a long and successful career in sales and view our Growth Development Representatives as the next wave of Account Executives at MongoDB. 

We are looking to speak to candidates who are based in Taiwan for our hybrid working model.

The Opportunity

Being a SDR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Run customer calls to qualify potential opportunities and set introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly 
• Written and spoken fluency in English and (__REGION SPECIFIC__) 

Things We Love

• Strong and progressive academic background
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential 
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include: 
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Department: Sales Operations /
Reports To: Sales Operations Director
Location: Taiwan

Employment Type: Full-Time

Position Overview:

We are seeking a highly organized and detail-oriented entry-level candidate to support our sales operations in a fast-paced, high-tech environment. This role is responsible for processing customer purchase orders for Astera Labs product portfolio—ensuring compliance with internal policies, licensing terms, and revenue recognition guidelines. You will collaborate closely with Sales, Legal, Finance, Quality, Supply Chain and Logistics teams to ensure orders are booked, billed, and delivered accurately and on time.

Key Responsibilities:

• Review and enter orders into the order management system (e.g., Oracle ERP) including customer purchase orders (POs), samples and RMAs
• Validate orders for accuracy, contract terms, licensing details, and revenue recognition compliance (SOX compliance and ISO)
• Coordinate with Sales, Legal, and Finance to resolve order discrepancies, billing issue, payment term/incoterm compliance or missing documentation
• Track order status, fulfillment timelines, and escalate delivery or provisioning issues when needed
• Generate order confirmations, invoices, and shipping documents where applicable
• Support month-end and quarter-end order processing deadlines in coordination with Finance
• Maintain accurate records of all orders including qty, customer communications, and contract terms in CRM/ERP systems
• Drive RMA approval process and manage RMA request from customer communication, system handling to fulfillment.
• Act as a liaison between Sales, Product Marketing, Supply Chain, and Customers to manage and support sample requests—particularly for NPI products and development boards.
• Ensure fast-turnaround on sample process and maintain accurate records of all sample-related activities in sample tracking system.
• Contribute to process improvements and automation initiatives to increase operational efficiency

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field (or equivalent experience)
• 2+ years of experience in order administration or sales operations, preferably in the high-tech industry
• Familiarity with CRM and ERP systems (Salesforce, Oracle, CPQ, SAP, or similar)
• Understanding of supply chain, forecasting, billing terms, incoterms and revenue recognition principles
• Strong analytical, organizational, and problem-solving skills
• High attention to detail and ability to work independently under tight deadlines
• Excellent written and verbal communication skills
• Strong Excel and data analysis skills; experience with PPT and BI tools (e.g., PowerBI) is a plus

Preferred Skills:

• Experience working with cross-functional teams in a global technology company
• Knowledge of semiconductor industry and experience in customer interfacing role.
• Understanding of SOX compliance and f audit requirements
• Prior experience with quote-to-cash workflows

Working Environment:

• On-site work environment
• Fast-paced, deadline-driven high-tech setting
• May require extended hours during fiscal close periods

About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

About the Role

We are looking for a Machine Learning Scientist (LLM & Agents) to join the Enterprise Solution Science Team.
This team focuses on applying cutting-edge ML technologies to real-world marketing problems by combining them with omnichannel customer data.
In this role, you will be responsible for end-to-end development, from problem definition to driving model deployment into production.

What You’ll Work On

• You will contribute to the design, development, and productionization of one or more enterprise AI agents, including:
  • Marketing Agent: Empower marketers to improve conversion rates and drive revenue growth.
  • Strategy Agent: Transform raw data into actionable, revenue-driving strategies, and high-potential audience segments.
  • Sales and Service Agent: Drive sales conversion, increase average order value (AOV), deepen brand engagement and customer loyalty through real-time, 24/7 AI-powered support.
• Collaborate with product teams to translate product requirements into well-defined machine learning problems
• Work with ML engineers to deploy models into production environments 
• Conduct offline and online evaluation, monitoring, and continuous optimization after deployment
• Stay up to date with the latest research and proactively propose innovative applications

What We’re Looking For (Minimum)

• Master’s or PhD degree in Computer Science, Machine Learning, Mathematics, Electrical Engineering, or related fields
• Experience in machine learning, LLM, or software engineering through research, internships, projects, or industry work
• Experience or strong interest in LLM / agentic application development, including:
  • Skills / tools / function calling 
  • AI Protocol (MCP / A2A)
  • Workflow orchestration
  • Benchmark evaluation
• Strong analytical and problem-solving skills, with passion for learning cutting-edge technologies
• Impact-driven mindset with analytical and problem-solving skills, and passion for learning cutting-edge technologies
• Familiarity with AI-powered development tools such as: Claude Code, OpenAI Codex / Codex CLI, Cursor, Windsurf, GitHub Copilot

What We’re Looking For (Preferred)

• Strong focus on quantitative metrics and systematic evaluation
• Industry experience in MarTech and passion for building customer-centric products
• Familiarity with agentic product development concepts such as:
  • Context engineering
  • Harness engineering
  • Evaluation / testing workflows
  • Human-in-the-loop workflows

#LI-AK1

About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

About the Role

We are looking for a Senior Machine Learning Scientist to join the Enterprise Solution Science Team.
This team focuses on applying cutting-edge ML technologies to real-world marketing problems by combining them with omnichannel customer data.
In this role, you will be responsible for end-to-end development, from problem definition to driving model deployment into production.

What You’ll Work On

• Work on one or more of the following topics: user intention prediction, user segmentation, product recommendation, campaign content optimization, and send time optimization
• Collaborate with product teams to translate product goals and business needs into well-defined ML problems during the planning stage
• Work closely with ML engineers to deploy models to production, ensuring reliability and maintainability
• Conduct offline and online evaluation, monitoring, and continuous optimization of models after deployment
• Stay up to date with the latest research and proactively propose innovative applications

What We’re Looking For (Minimum)

• Master’s or PhD degree in Computer Science, Machine Learning, Mathematics, Electrical Engineering, or related fields.
• 3+ years of experience applying ML techniques in areas such as prediction, optimization, segmentation, or recommendation.
• Proficient in Python and commonly used ML frameworks such as PyTorch or TensorFlow.
• Impact-driven mindset, strong analytical and problem-solving skills, and a continuous passion for learning cutting-edge technologies.
• Proficient in AI-powered development tools such as: Claude Code, OpenAI Codex / Codex CLI, Cursor, Windsurf, GitHub Copilot.

What We’re Looking For (Preferred)

• Practical experience in deploying enterprise-grade ML models, including model pipeline and performance dashboard development.
• Experience in cross-functional collaboration and leading industry projects.
• Industry experience in MarTech and passion for building customer-centric products.

#LI-AK1

About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the Role

We are looking for a Senior Machine Learning Scientist (LLM & Agents) to join the Enterprise Solution Science Team.
This team focuses on applying cutting-edge ML technologies to real-world marketing problems by combining them with omnichannel customer data.
In this role, you will be responsible for end-to-end development, from problem definition to driving model deployment into production.

What You’ll Work On

• You will contribute to the design, development, and productionization of one or more enterprise AI agents, including:
  • Marketing Agent: Empower marketers to improve conversion rates and drive revenue growth
  • Strategy Agent: Transform raw data into actionable, revenue-driving strategies, and high-potential audience segments.
  • Sales and Service Agent: Drive sales conversion, increase average order value (AOV), deepen brand engagement and customer loyalty through real-time, 24/7 AI-powered support.
• Collaborate with product teams to translate product goals and business requirements into well-defined machine learning problems
• Work closely with ML engineers to deploy models into production environments with reliability and maintainability
• Conduct offline and online evaluation, monitoring, and continuous optimization after deployment
• Stay up to date with the latest research and proactively propose innovative applications
• (Optional) Mentor junior scientists and help evolve team developing culture and standards.

What We’re Looking For (Minimum)

• Master’s or PhD degree in Computer Science, Machine Learning, Mathematics, Electrical Engineering, or related fields
• 3+ years of experience in machine learning or engineering roles
• Experience designing, developing, and deploying enterprise LLM / agentic applications, including but not limited to:
  • Skills / tools / function calling 
  • AI Protocol (MCP / A2A)
  • Workflow orchestration
  • Benchmark evaluation
• Experience collaborating across functions and leading industry projects
• Impact-driven mindset, strong analytical and problem-solving skills, and passion for learning cutting-edge technologies
• Proficient in AI-powered development tools such as: Claude Code, OpenAI Codex / Codex CLI, Cursor, Windsurf, GitHub Copilot

What We’re Looking For (Preferred)

• Strong focus on quantitative metrics and systematic evaluation
• Industry experience in MarTech and passion for building customer-centric products
• Hands-on experience agentic product development, including
  • Context engineering
  • Harness engineering
  • Evaluation / testing workflows
  • Human-in-the-loop workflows

#LI-AK1

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. 

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. 

Are you tech-savvy and excel in B2B Solution Selling, looking for career progression in MNC environment?

As a Business Development Manager at PR Newswire focusing on the Taiwan market, individuals can leverage their skills in business development as a "hunter," while also effectively managing and fostering client relationships as a "farmer" across diverse industries. In the first year, new BDMs will dedicate 90% of their time to outbound activities —  identifying opportunities, engaging potential clients, generating new leads through outbound outreach, and utilizing cold calling. In the following year, around 30% of their time will shift toward the farmer role, focusing on engaging existing clients for renewals and strengthening client relationships. 

• Job focus: B2B, solution selling, hunter-focused (outbound activities)
• Job type: permanent (instead of fixed-term role); employee(instead of consultant role); individual contributor (instead of people manager role
• Work type: Hybrid Work Mode
• Working environment: MNC Culture, Friendly Working Environment
• Benefit: Public holiday plus Company Holiday 5 days, Annual Leave 15 days, Full Pay Sick Leave, Global Employee Assistance Programme (EAP); Medical checkup
• Office Location: No. 206, Sec. 1, Keelung Rd., Xinyi Dist., Taipei City

[Primary Duties & Responsibilities]

• To develop new business sales across marketing, corporate communications, public relations and/or investor relations segments through telephone, via emails, and through face-to-face meetings;
• To reach or exceed specific quarterly and annual targets by achieving pre-set criteria on revenue generated, with primary focus on outbound wire distribution, multimedia services and corporate workflow solutions;
• To ensure that all clients are handled to the highest standards and everything is known about their corporate IR, PR and marketing communications requirements throughout the year; 
• To stay ahead of the competition by following up on all leads and opportunities to ensure that PR Newswire maximizes the chance of winning business and by keeping regular contact with clients and prospects; 
• To provide regular (weekly, monthly and ad hoc) feedback of sales activities to the Supervisor, including client wins/losses, competition activities, and product feedback.

[Desired Skills And Experience]

• 3-5 years of sales and-or new business development experience, preferably in the relevant industries such as corporate communications, marketing, public relations, investor relations, advertising and/or media sales;
• A solid track record of consistently delivering or exceeding sales targets and other relevant KPIs; 
• High level of self-motivation, energy, and accountability, ability to work both independently and as a team in a fast-paced working environment;
• Excellent interpersonal and communication skills; mature and engaging personalities;
• Confidence in both of Mandarin and English

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process. 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Role 1. This role is responsible for the centralized management of all major customer incidents in Coupang Taiwan and serves as the core incident management and program management function within Customer Incident Management (CIM). The role oversees the handling, tracking, and coordination of major and high‑risk incidents to ensure consistent responses, transparent progress, and controlled risk. In addition, the role leads cross‑functional process and governance improvement initiatives derived from major incidents to drive systemic improvement and enhance operational stability and customer trust.

Role 2. This role is responsible for preventing the recurrence of major incidents by addressing issues at their root cause. Through deep analysis of incident‑driven customer and operational pain points, the role defines and drives targeted improvement and prevention mechanisms. By leveraging data analysis, incident reviews, and cross‑functional collaboration, the role leads root cause analysis, process optimization, and governance improvements to ensure effective implementation and measurable outcomes. The role aims to continuously reduce the risk of major incidents while enhancing overall customer experience and operational stability.

What You Will Do 

Role 1.

• Centrally manage major customer incidents, serving as the core management role for customer incident management
• Act as the program management lead for major incidents and high‑risk situations by coordinating cross‑functional resources, timelines, and decision‑making processes
• Establish standardized incident handling and follow‑up frameworks to ensure clear workflows, transparent progress, and traceable outcomes
• Plan and drive cross‑functional process and governance improvement initiatives derived from major incidents to enable long‑term systemic improvement
• Partner closely with Customer Service, Product, Operations, Legal, Finance, and other teams to ensure effective execution of incident handling and improvement plans
• Build and maintain SOPs, internal wikis, governance processes, and points‑of‑contact (POC) lists related to incident and program management
• Regularly consolidate and report major incident status, risk assessments, improvement progress, and recommendations to leadership

Role 2.

• Lead root cause analysis for major incidents and high‑impact issues, thoroughly assessing their impact on both customers and operations
• Design and drive incident prevention and improvement initiatives across processes, policies, and systems to reduce recurrence risk
• Leverage and apply DSAT analysis to identify the underlying drivers of customer dissatisfaction and translate insights into actionable improvements
• Proactively analyze data using multiple tools and data sources, such as Zendesk, BTS, and Power BI, and initiate internal investigations when needed
• Partner closely with Customer Service, Product, Operations, and Technology teams to ensure improvement initiatives are practical and effectively implemented
• Define and track success metrics for improvement initiatives to ensure measurable impact and sustained results
• Systematically identify and prioritize opportunities to strengthen preventive mechanisms and reduce the likelihood of future major incidents

Basic Qualifications 

• Bachelor’s degree in business, marketing, data analytics, information management, or a related field
• 5+ years of experience in customer experience management, customer service, customer success, operations, process improvement, or incident analysis
• Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT
• Strong analytical skills and structured thinking with the ability to conduct deep‑dive problem analysis
• Ability to independently analyze data and translate insights into actionable recommendations
• Proficiency in data analysis tools and incident analysis methodologies
• Proven ability to collaborate cross‑functionally and influence stakeholders to drive improvements

Preferred Qualifications

• Master’s degree in a related field
• Experience handling complex complaints, escalations, or consumer protection cases
• Hands‑on experience with CX metrics and analysis frameworks, including DSAT, VOC, and NPS
• Experience working in e-commerce, logistics, or high-growth environments
• Experience leading process optimization, quality improvement, or governance initiatives
• Familiarity with analytical and visualization tools such as Zendesk, BTS, and Power BI
• Experience in e‑commerce, platform businesses, customer service environments, or complex operations
• Proficiency in written and spoken Mandarin with working proficiency in English

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/  

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Role 1. This role is responsible for the centralized management of all major customer incidents in Coupang Taiwan and serves as the core incident management and program management function within Customer Incident Management (CIM). The role oversees the handling, tracking, and coordination of major and high‑risk incidents to ensure consistent responses, transparent progress, and controlled risk. In addition, the role leads cross‑functional process and governance improvement initiatives derived from major incidents to drive systemic improvement and enhance operational stability and customer trust.

Role 2. This role is responsible for preventing the recurrence of major incidents by addressing issues at their root cause. Through deep analysis of incident‑driven customer and operational pain points, the role defines and drives targeted improvement and prevention mechanisms. By leveraging data analysis, incident reviews, and cross‑functional collaboration, the role leads root cause analysis, process optimization, and governance improvements to ensure effective implementation and measurable outcomes. The role aims to continuously reduce the risk of major incidents while enhancing overall customer experience and operational stability.

What You Will Do 

Role 1.

• Centrally manage major customer incidents, serving as the core management role for customer incident management
• Act as the program management lead for major incidents and high‑risk situations by coordinating cross‑functional resources, timelines, and decision‑making processes
• Establish standardized incident handling and follow‑up frameworks to ensure clear workflows, transparent progress, and traceable outcomes
• Plan and drive cross‑functional process and governance improvement initiatives derived from major incidents to enable long‑term systemic improvement
• Partner closely with Customer Service, Product, Operations, Legal, Finance, and other teams to ensure effective execution of incident handling and improvement plans
• Build and maintain SOPs, internal wikis, governance processes, and points‑of‑contact (POC) lists related to incident and program management
• Regularly consolidate and report major incident status, risk assessments, improvement progress, and recommendations to leadership

Role 2.

• Lead root cause analysis for major incidents and high‑impact issues, thoroughly assessing their impact on both customers and operations
• Design and drive incident prevention and improvement initiatives across processes, policies, and systems to reduce recurrence risk
• Leverage and apply DSAT analysis to identify the underlying drivers of customer dissatisfaction and translate insights into actionable improvements
• Proactively analyze data using multiple tools and data sources, such as Zendesk, BTS, and Power BI, and initiate internal investigations when needed
• Partner closely with Customer Service, Product, Operations, and Technology teams to ensure improvement initiatives are practical and effectively implemented
• Define and track success metrics for improvement initiatives to ensure measurable impact and sustained results
• Systematically identify and prioritize opportunities to strengthen preventive mechanisms and reduce the likelihood of future major incidents

Basic Qualifications 

• Bachelor’s degree in business, marketing, data analytics, information management, or a related field
• 5+ years of experience in customer experience management, customer service, customer success, operations, process improvement, or incident analysis
• Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT
• Strong analytical skills and structured thinking with the ability to conduct deep‑dive problem analysis
• Ability to independently analyze data and translate insights into actionable recommendations
• Proficiency in data analysis tools and incident analysis methodologies
• Proven ability to collaborate cross‑functionally and influence stakeholders to drive improvements

Preferred Qualifications

• Master’s degree in a related field
• Experience handling complex complaints, escalations, or consumer protection cases
• Hands‑on experience with CX metrics and analysis frameworks, including DSAT, VOC, and NPS
• Experience working in e-commerce, logistics, or high-growth environments
• Experience leading process optimization, quality improvement, or governance initiatives
• Familiarity with analytical and visualization tools such as Zendesk, BTS, and Power BI
• Experience in e‑commerce, platform businesses, customer service environments, or complex operations
• Proficiency in written and spoken Mandarin with working proficiency in English

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/  

About EssenceMediacom : A Leading WPP Media Brand

EssenceMediacom, part of WPP, is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About Mindshare : A Leading WPP Media Brand

Mindshare, part of WPP, delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About Mindshare : A Leading WPP Media Brand

Mindshare, part of WPP, delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About EssenceMediacom : A Leading WPP Media Brand

EssenceMediacom, part of WPP, is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact

1. Financial performance of the client cluster – meeting overall revenue targets and ensuring profitability of the cluster.
   Would need to focus on opportunities for higher-order value-added services.
   Will be responsible for the leading scope of work & fee/commission negotiations with clients and implementing “smart contracting” practices to ensure we are rightfully compensated for our efforts
2. Know the Clients business Inside out - Essential to keeping the account running smoothly. Understand the internal and external factors that impact an the client business. To be involved in day to day business, brand track & outputs, branding strategies & next step on performance for getting next growth for business.
3. Product quality- Engage with, and orchestrate the various specialist functions to deliver a superior quality product to the client. 
   Will have to monitor & drive all elements that lead to client incentives. Other measures of success include Industry awards and upstream engagement in projects.
4. Client team climate and people management - Managing the staffing plan for the cluster, driving recruitment & retention of key talent. This would include identifying training needs for team members
   Create an atmosphere where cross-functional teams work together effectively. Handle and motivate your team to effectively deliver to client needs and company goals. Ensure timely team appraisals and clear development goals for team members; identify and follow through on appropriate training and career development for the team.
5. Client Satisfaction:

• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities. Should be able to lead strategic conversations on Media and communication planning
• Work with Managing Partner and FD on quarterly budget reviews to deliver and exceed targets set.
• Lead the charge on developing the roadmap for data science, insight lead and end-to-end measurable and impactful comms strategies and media plans to deliver on Clients' business objectives
• Help build stronger and even award-winning media interventions on the back of a structured comms planning approach, and help lead the client into a more effective Media journey.
• Inspire the client with sound media knowledge and ideas and become their trusted media advisor

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Minimum 10 Years of experience handling media planning, both digital and traditional media.
• In-depth understanding of all communication channels and how they inter-relate.
• in-depth knowledge of TV & Digital (Top Funnel expert & basic understanding of performance)
• Strong analytical skills and can use data to solve problems.
• Understands strategic planning and broad implications on costs and timing.
• Demonstrated experience and success working with the decision-makers of organizations.
• Significant proven experience in working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, and media owners.
• Shows a depth of understanding of the industry, business, brands and consumers in senior-level client conversations.
• Understands business principles and good practices and perceives issues in both financial and commercial terms.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Taiwan Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

Money101 is on the hunt for a meticulous and detail-obsessed Commercial Operations Analyst to join our dynamic Commercial team. This role is mission-critical: ensuring that all listings and provider-related content published on our Money101 platform are accurate, compliant, and promotion-perfect. You'll work closely with our Product, Marketing, and Commercial teams to QA everything from provider T&Cs to promotional copy — basically, if it's going live, you're the last line of defense.

This is your chance to flex both your analytical eye and your love for consistency in a fast-paced digital environment. Think: part detective, part editor, part guardian of great user experience. The role involves month-end overtime on the last day of each month, supporting end-of-month campaign reconciliation and ensuring all updates are reflected accurately before close-off.

The Analyst, Commercial Operations will be responsible for:

Website Content Validation and Updates

• Manage and maintain the main website CMS (Content Management System), ensuring timely and accurate publication, updates, and adjustments of providers’ information.
• Cross-check published product content against original source materials, including product brochures, provider websites, and campaign briefs.
• Ensure all content is accurate in Traditional Chinese and relevant to the Taiwan market.

Quality Assurance & Compliance

• Conduct thorough quality assurance checks on product listings and result pages, including provider terms & conditions, offers, and disclosures prior to publication.
• Validate content accuracy and alignment with source materials provided by financial institutions and commercial partners.
• Identify discrepancies and proactively flag potential compliance or regulatory risks.

Commercial Operations Management

• Partner with Business Analysts (BA) to regularly update providers’ performance results in commercial and financial documents and dashboards.
• Support budget accrual and re-accrual processes to ensure smooth financial and budgeting operations.
• Assist with invoicing processes to ensure accuracy and timely completion for each business case.
• Serve as a key support to the commercial team in managing deal contracts and related documentation.

Collaborative Review

• Work closely with Product Content and Marketing teams to ensure campaign timelines are met without compromising content quality.
• Support Commercial team members in interpreting terms & conditions and promotional mechanics to ensure accurate representation in listings.
• Collaborate with BA to analyze commercial performance and CMS effectiveness, providing recommendations for business improvements.
  
  

Continuous Improvement

• Log findings and maintain an error-tracking database to support continuous improvement and feedback loops.
• Proactively recommend enhancements to CMS processes, tools, and templates.
• Participate in retrospectives and review meetings to improve campaign and product launch execution and timelines.

In this role, we are looking for someone with:

• 2–3 years of experience in CMS management, quality assurance, content review, compliance, editorial operations, business operations, or a related role—preferably within a digital or financial services environment.
• Proficiency in Traditional Chinese and English, with the ability to review and understand localized financial terminology, campaign messaging, and provider terms & conditions tailored for the Taiwan market.
• Strong English proficiency to collaborate with regional product teams on CMS updates, adjustments, and issue resolution.
• Exceptional attention to detail with a strong ability to identify inconsistencies and errors.
• Ability to work under pressure while managing multiple projects and deadlines.
• Comfort working within CMS platforms and collaboration tools such as JIRA, Confluence, Asana, Excel, or Google Sheets.
• Understanding of financial products and related offers within a rewards-based program.

Good to Have

• Familiarity with financial products in the Taiwan market (e.g., credit cards, loans, bank accounts) is a strong advantage.

#Money101#LI-AK1

Company Introduction :

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan. 

Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities. 

What You Will Do : 

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience. 

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics. 

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.  

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.  

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences. 

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.  

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment. 

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently. 

• A bias for action and a willingness to roll up your sleeves to get things done. 

• Strong business acumen and the ability to communicate effectively and influence others. 

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders. 

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.). 

• Experience leading cross-functional projects to address ambiguous business and customer problems. 

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights  

• Proficiency in both English and Mandarin. 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled 

• Coupang has the right to rescind an offer of employment if a candidate is found to have  

• submitted false information as part of the application process.  

• Coupang does not discriminate against disabled applicants or those with veteran status.  

• We are proud to offer equal opportunities for all applicants. 

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.  

Company Introduction :

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan. 

Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities. 

What You Will Do : 

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience. 

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics. 

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.  

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.  

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences. 

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.  

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment. 

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently. 

• A bias for action and a willingness to roll up your sleeves to get things done. 

• Strong business acumen and the ability to communicate effectively and influence others. 

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders. 

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.). 

• Experience leading cross-functional projects to address ambiguous business and customer problems. 

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights  

• Proficiency in both English and Mandarin. 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled 

• Coupang has the right to rescind an offer of employment if a candidate is found to have  

• submitted false information as part of the application process.  

• Coupang does not discriminate against disabled applicants or those with veteran status.  

• We are proud to offer equal opportunities for all applicants. 

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.  

Company Introduction

We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation.

Coupang has broken traditional e-commerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative.

The Role overview : 

The Sr. UX Researcher will be a core member of the Taiwan UX leadership team, responsible for managing the research required to conceive and deliver a best-in-class customer experience. S/he will be expected to plan innovative research programs and employ the latest research methodologies to analyze customer behavior to derive actionable insights for product innovation.

What you'll do :

• Develop and own the overall qual/quan research strategy and roadmap.

• Employ the latest research methodologies to improve research quality and reliability.

• Help shape the future state of products/categories by driving product decisions through the provision of actionable insights, collaborating with cross-functional teams (UX, Product, Engineering, Marketing, Operations, Fulfillments).

Basic Qualifications :

• Over 5 years of experience employing qualitative and quantitative research methodologies within a consumer-orientated business model; background in UX Research, Market Research, Consumer Analysis, Usability Testing, Strategic Analysis, etc. or experience/skill set that will match the qualification.

• Closely partner with the Design and Product owners to develop strategy and rationale for features.

• Collaborate with diverse teams in a dynamic, rapid growth environment.

Preferred Qualifications :

• Ability to conduct efficient research planning within a fast-paced, agile environment where resources and time must be prioritized effectively.

• Domain knowledge of the e-commerce and/or food delivery sectors or understanding of the complexities of a marketplace/consumer platform model is a plus.

• Bachelor's degree in Cognitive Psychology, HCI, Computer Science, Ethnography or equivalent practical experience.

• Excellent written and verbal communication skills in English

Company Introduction

We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation.

Coupang has broken traditional e-commerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative.

The Role overview : 

The Sr. UX Researcher will be a core member of the Taiwan UX leadership team, responsible for managing the research required to conceive and deliver a best-in-class customer experience. S/he will be expected to plan innovative research programs and employ the latest research methodologies to analyze customer behavior to derive actionable insights for product innovation.

What you'll do :

• Develop and own the overall qual/quan research strategy and roadmap.

• Employ the latest research methodologies to improve research quality and reliability.

• Help shape the future state of products/categories by driving product decisions through the provision of actionable insights, collaborating with cross-functional teams (UX, Product, Engineering, Marketing, Operations, Fulfillments).

Basic Qualifications :

• Over 5 years of experience employing qualitative and quantitative research methodologies within a consumer-orientated business model; background in UX Research, Market Research, Consumer Analysis, Usability Testing, Strategic Analysis, etc. or experience/skill set that will match the qualification.

• Closely partner with the Design and Product owners to develop strategy and rationale for features.

• Collaborate with diverse teams in a dynamic, rapid growth environment.

Preferred Qualifications :

• Ability to conduct efficient research planning within a fast-paced, agile environment where resources and time must be prioritized effectively.

• Domain knowledge of the e-commerce and/or food delivery sectors or understanding of the complexities of a marketplace/consumer platform model is a plus.

• Bachelor's degree in Cognitive Psychology, HCI, Computer Science, Ethnography or equivalent practical experience.

• Excellent written and verbal communication skills in English

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview :

We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.

What You Will Do :

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.

• A bias for action and a willingness to roll up your sleeves to get things done.

• Strong business acumen and the ability to communicate effectively and influence others.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).

• Experience leading cross-functional projects to address ambiguous business and customer problems.

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
• Proficiency in both English and Mandarin. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview :

We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.

What You Will Do :

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.

• A bias for action and a willingness to roll up your sleeves to get things done.

• Strong business acumen and the ability to communicate effectively and influence others.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).

• Experience leading cross-functional projects to address ambiguous business and customer problems.

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
• Proficiency in both English and Mandarin. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in Taiwan!

As a Marketing Manager on the Geo Marketing Team in our Taipei Office, you’ll play a vital role in scaling Taboola’s market presence across Taiwan and Hong Kong. You will act as the strategic architect for regional growth, bridging the gap between sales objectives and creative execution to drive measurable business impact. By owning our event, PR, and content engines, you will directly influence how the world’s leading brands and publishers perceive and engage with our technology.

To thrive in this role, you’ll need:

• Native or fluent proficiency in Mandarin and English.
• 5+ years of B2B marketing experience, featuring a strong foundation of 2–3 years in field marketing roles. Experience must include owning and executing end-to-end marketing strategies.
• Thorough understanding of various offline and online marketing channels, including event marketing, content marketing, PR, influencer Marketing.
• Equipped with strong Traditional Chinese writing proficiency, and a willingness to leverage AI tools intelligently to excel in content production.
• Understanding of digital advertising and e-commerce terminology within the Chinese market.
•  Exceptional project and time management skills, with a proven ability to independently execute complex marketing events while collaborating closely with Country Managers and Regional Sales Directors to ensure strategic alignment.
• A team player who is comfortable working with a high degree of autonomy in an ever-changing, international environment.
• Experienced in developing data-driven content by gathering and analyzing insights for content marketing, blog articles, white papers, and sales collateral. Proficient in researching emerging topics and trends to support presentations.
• Willing to travel between Hong Kong & Taiwan is required.(e.g. Once a quarter)

Bonus points if you have

• Fluency in Cantonese, providing a deeper competitive edge for our Hong Kong operations.
• Advanced proficiency in AI-driven content tools to accelerate production and optimize localized marketing materials.

How you’ll make an impact

• Develop and execute the marketing strategy for Taboola Taiwan and Hong Kong by collaborating with Sales Leadership to drive business growth and maximize both immediate and long-term ROI.
• Own hosted events (e.g. tentpole events, roundtables, seminars) and sponsored industry events (e.g. IAB Hong Kong event, DMA event), from coordinating operations with different internal and external stakeholders, and managing our presence to creating impactful content to drive leads and build awareness.
• Plan and execute customer retention activities including client entertainment events and gifting.
• Generate data-driven insights using a variety of tools and platforms to develop public speaking narratives, white papers, and sales collateral.
• Build and maintain strong relationships with tier-1 media overseeing PR article production and driving increased media exposure in collaboration with the global PR team and local PR agency. 
• Strategically manage social media channels, including LinkedIn, Facebook, Instagram. Create and distribute engaging content across social media and blogs, working closely  with content and design vendors, and ensuring performance metrics are tracked and analyzed.
• Curate captivating video content to attract potential clients and increase Taboola's brand awareness within the Greater China region. 
• Localize and adapt marketing materials into Traditional Chinese, including product updates, sales presentations, vertical-specific content, case studies and market insights.

Why Taboola?

If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realize their full potential while growing and learning from and with smart and talented people. They'll also share more about:

• Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
• Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-MT1

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.

This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.

What You Will Do: 

• Understand business goals and formulate them as technical problems that can be solved through Analytics, Data Science, and BI reporting.
• Work as a player-coach to drive value for several Growth Marketing channels, including Paid, CRM, On-Site Merchandising, and Product.
• Partner closely with Growth Marketing teams to provide actionable insight and recommendations. Regularly present findings to leadership and stakeholders.
• Build and maintain automated dashboards and data pipelines. Create and automate new datasets for syndicated reporting
• Work with omnichannel attribution measurement frameworks that drive incrementality and customer growth. 
• Design and conduct experiments and A/B tests to measure marketing initiatives. Apply statistical rigor and causal inference to measure incrementality.
• Build ML models that help drive decision making and optimization. Partner closely with Data Science and Growth Marketing teams to deploy ML solutions that optimize data feeds and audience targeting.
• Spearhead technical excellence in Analytics, Data Science, and BI reporting.
• Establish processes that raise the bar for excellence, effectiveness, and efficiency, including documentation, data quality, code hygiene, and integration with AI tools.

Basic Qualifications

• Bachelor’s/Masters/PHD in math, statistics, computer engineering or any other quantitative disciplines, with 5+ years of relevant experience.
• Minimum 2+ years managing Analytics and/or Data Science teams focused on Growth Marketing. Experience managing and mentoring a team of Analysts and Data Scientists.
• Expert and hands-on experience using Python, SQL, R and visualization tools. Experience data mining a variety of large datasets, including weblogs, clickstream, and customer data.
• Experience with big data tools like Hadoop, Spark, and Presto
• Expert in experimentation and A/B testing. Strong knowledge of math, statistics, and causal inference techniques to measure incrementality.
• Expertise to conduct analysis independently for a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them.
• Knowledgeable in data science and AI/ML, including regression, classification, decision tree, clustering, and deep learning models.
• Ability to write clear and concise technical documentation.
• Strong critical thinking skills and ability to solve nonstructural problems supported by solid knowledge of statistics and business domains.

Preferred Qualifications:

• 5+ years managing Analytics and/or Data Science teams focused on Growth Marketing in the e-commerce space
• Experience working with Growth Marketing teams and large-scale campaigns. Strong knowledge of advertising platforms such as Google and Meta. 
• Experience working with ML models that optimize digital marketing and CRM campaigns.
• Experience optimizing CRM campaigns that include push, email, SMS.
• Proving track record of delivering data product and models that optimize marketing operastions
• Proficiency in writing clean code within version-controlled environments
• Experience with Gen-AI workflows and LLMs a plus

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.

This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.

What You Will Do:

• Understand business goals and formulate them as technical problems that can be solved through Analytics, Data Science, and BI reporting.
• Work as a player-coach to drive value for several Growth Marketing channels, including Paid, CRM, On-Site Merchandising, and Product.
• Partner closely with Growth Marketing teams to provide actionable insight and recommendations. Regularly present findings to leadership and stakeholders.
• Build and maintain automated dashboards and data pipelines. Create and automate new datasets for syndicated reporting
• Work with omnichannel attribution measurement frameworks that drive incrementality and customer growth. 
• Design and conduct experiments and A/B tests to measure marketing initiatives. Apply statistical rigor and causal inference to measure incrementality.
• Build ML models that help drive decision making and optimization. Partner closely with Data Science and Growth Marketing teams to deploy ML solutions that optimize data feeds and audience targeting.
• Spearhead technical excellence in Analytics, Data Science, and BI reporting.
• Establish processes that raise the bar for excellence, effectiveness, and efficiency, including documentation, data quality, code hygiene, and integration with AI tools.

Basic Qualifications

• Bachelor’s/Masters/PHD in math, statistics, computer engineering or any other quantitative disciplines, with 5+ years of relevant experience.
• Minimum 2+ years managing Analytics and/or Data Science teams focused on Growth Marketing. Experience managing and mentoring a team of Analysts and Data Scientists.
• Expert and hands-on experience using Python, SQL, R and visualization tools. Experience data mining a variety of large datasets, including weblogs, clickstream, and customer data.
• Experience with big data tools like Hadoop, Spark, and Presto
• Expert in experimentation and A/B testing. Strong knowledge of math, statistics, and causal inference techniques to measure incrementality.
• Expertise to conduct analysis independently for a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them.
• Knowledgeable in data science and AI/ML, including regression, classification, decision tree, clustering, and deep learning models.
• Ability to write clear and concise technical documentation.
• Strong critical thinking skills and ability to solve nonstructural problems supported by solid knowledge of statistics and business domains.

Preferred Qualifications:

• 5+ years managing Analytics and/or Data Science teams focused on Growth Marketing in the e-commerce space
• Experience working with Growth Marketing teams and large-scale campaigns. Strong knowledge of advertising platforms such as Google and Meta. 
• Experience working with ML models that optimize digital marketing and CRM campaigns.
• Experience optimizing CRM campaigns that include push, email, SMS.
• Proving track record of delivering data product and models that optimize marketing operastions
• Proficiency in writing clean code within version-controlled environments
• Experience with Gen-AI workflows and LLMs a plus

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we’ve built the world’s largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar—tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives!

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 500+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Join us and do work you can truly be proud of. Check our open-source projects here!

Purpose of the role

We are looking for a Head of Growth to spearhead all growth activities for the Proton's Mail & Calendar product. You will identify the growth levers and build the roadmap with other senior stakeholders (engineering, product, marketing) to enable the business unit to achieve its growth objectives. This is a high profile role which will have a concrete impact on one of our key products. 

What you will do

• Manage growth, acquisition, and retention strategies and execution across all marketing channels for Proton
• Develop go-to-market plans, pricing strategies plans and business models to support the revenue growth of our business units
• Define & champion Proton's target audiences, messaging, and positioning.
• Master the competitive landscape and evaluate market gaps and business development opportunities.
• Act as the users’ advocate and the voice of the market, synthesizing customer feedback into actionable insights to inform future product development
• Optimize conversion rates across the board, including landing pages, upgrade pages, renewal pages, and any other touchpoint for our products
• Own and drive the business metrics of the organization.
• Facilitate hand-in-hand collaboration between growth, product, engineering, marketing and data to align on the vision and the execution.

Job requirements

• Extensive proven experience in driving product revenue growth.
• We are looking for a candidate with extensive B2C/B2B background in SaaS (tech) product
• Exceptional project and program management. You need to be good at leadership by influence, as there will people outside of your reporting line that you must be able to motivate and inspire towards achieving your vision
• You need to be hands on. Proton’s culture is not corporate, and we expect our leaders to lead from the front
• Analytical and data driven. This is important at Proton, and we welcome candidates with scientific or engineering backgrounds who now work in marketing or growth.
• 360° business acumen in marketing, sales and finance.
• Cost-efficient mindset. Proton is a bootstrapped startup. We’re creative and efficient, because that’s how we will win in the long run.
• Ability to think outside the box. We are looking for creative individuals who aren't scared to make bold decisions that will move the needle.

Why Proton:

• Work that Matters: millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments. The work you do here is real, and the impact is measurable. (read more about our impact here)
• A great Team: Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.
• Technology: you'll get the right hardware and the right software you need to do your best work.
• Learning & Development: we invest in your growth because sharp people make us better. Proton is one of the fastest ways to accelerate your career because you'll be thrown into real challenges, with real ownership, from day one.
• Employee Benefits: your wellbeing isn't an afterthought. We offer strong health coverage, solid retirement options, generous leave, and wellness support so you can bring your best self to work every day
• Stock Options: at Proton, we all have the opportunity to be owners of the company. From day one, you have a real stake in what we're building. When Proton wins, you win.
• In-Person Collaboration: Amazing things happen when passionate, smart, and purposeful people get together in the same room. With offices across Geneva, Zürich, Barcelona, London and more, you'll spend most of your time collaborating face-to-face with people who genuinely care about what they're building
• Food: Lunch and snacks are on us every day in our offices so you can focus on the work and not on what's for lunch.
• Transport: getting to the office shouldn't cost you. We cover public transport, bike allowances, or parking, whichever works for you.
• Flexible Working: you own your schedule. Set hours that work for you and your team — because outcomes matter more than when the clock says you started.
•  

Check our social media to learn more about Proton: 

LinkedIn ,Reddit ,X, YouTube

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals, regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background, feel valued and empowered. We strive to create equal opportunities, promote open dialogue, and support continuous learning to ensure every voice is heard and respected.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position, refer a candidate, or are considered for a role at Proton Technologies AG (Proton, we, us, or our), your information is stored in Greenhouse, in accordance with their Service Privacy Policy. This information is used to evaluate your suitability for the posted position. We also retain this information for consideration for future roles that you may apply for or that we believe may align with your background and skills.

If we no longer have a legitimate business need to process your information, we will either delete or anonymize it. Should you have any inquiries about how we use or manage your information, or if you wish to access, correct, or delete your data, please contact our privacy team.

Proton does not accept unsolicited resumes from any sources other than directly from candidates. We will not pay a fee for any placement resulting from an unsolicited offer, even if the candidate is subsequently hired by Proton.

To learn more about our privacy policy, please visit our privacy policy page.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”     

Role Overview  

Coupang Ads is an organization that provides one of the world’s most valuable media solutions, helping businesses from large brands to small vendors connect with potential customers on Coupang through advertising. The Sales Strategy & Operations team at Coupang Ads is responsible for developing and executing sales strategies for the advertising organization, leading the discovery of data-driven insights. This role specializes in launching our ad sales team in Taiwan and requires a deep understanding and insights into both domestic and global large advertisers and brand marketing markets.

What You Will Do 

• Plan and execute sales programs to achieve targets, and analyze weekly/monthly/quarterly performance for optimization
• Manage and analyze sales pipelines to identify opportunities and gain customer and market insights through analyzing sales inputs/outputs and vendor trends and performance
• Collaborate with Product, Marketing, and Analytics teams to develop solutions for sales process optimization and enhance sales productivity
• Lead cross-functional collaboration through clear communication with various stakeholders across Coupang, including Retail and Marketplace teams

Basic Qualifications  

• Minimum experience/qualifications:8+ years of experience in e-commerce, advertising or related industry
• Experience in business operations and strategy execution through strategic thinking
• Strong ability to make and implement data-driven decisions through analysis
• Experience in working cross-functionally to lead projects from creating sales strategy to delivering results
• Deep Excel expertise
• Mandarin and English language proficiency

Preferred Qualifications 

• Experience with Salesforce
• Experience with SQL or data visualization tools (e.g., Tableau, Power BI)

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”     

Role Overview  

Coupang Ads is an organization that provides one of the world’s most valuable media solutions, helping businesses from large brands to small vendors connect with potential customers on Coupang through advertising. The Sales Strategy & Operations team at Coupang Ads is responsible for developing and executing sales strategies for the advertising organization, leading the discovery of data-driven insights. This role specializes in launching our ad sales team in Taiwan and requires a deep understanding and insights into both domestic and global large advertisers and brand marketing markets.

What You Will Do 

• Plan and execute sales programs to achieve targets, and analyze weekly/monthly/quarterly performance for optimization
• Manage and analyze sales pipelines to identify opportunities and gain customer and market insights through analyzing sales inputs/outputs and vendor trends and performance
• Collaborate with Product, Marketing, and Analytics teams to develop solutions for sales process optimization and enhance sales productivity
• Lead cross-functional collaboration through clear communication with various stakeholders across Coupang, including Retail and Marketplace teams

Basic Qualifications  

• Minimum experience/qualifications:8+ years of experience in e-commerce, advertising or related industry
• Experience in business operations and strategy execution through strategic thinking
• Strong ability to make and implement data-driven decisions through analysis
• Experience in working cross-functionally to lead projects from creating sales strategy to delivering results
• Deep Excel expertise
• Mandarin and English language proficiency

Preferred Qualifications 

• Experience with Salesforce
• Experience with SQL or data visualization tools (e.g., Tableau, Power BI)

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

公司介紹

我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。

我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼生活？」的世界。

職位簡介

工作職責 

• 深入拓展受管技術（Managed Tech）與非技術（Non‑Tech）兩大業務領域主導網紅 KOL 平台在台灣的成長與成功，持續擴大影響力、提升互動參與度，並強化商業變現能力發展，並深化與既有受管合作夥伴（Managed Publishers）的策略關係
• 創造長期且可持續的價值善用深厚的產業人脈，與台灣主要線上 App、聯盟平台、媒體與出版商網絡及數位生態系建立策略合作透過新興聯盟模式、平台及創作者經濟趨勢，主動辨識並孵化新的成長機會全面負責聯盟業務績效，包括營收成長、獲利能力與 P&L（損益）責任與 Sales、Product、Marketing 及 Operations 團隊密切跨部門合作
• 推動整合式 Go‑to‑Market 執行為團隊設定明確目標、績效指標與人才發展計畫，打造以成果導向且高度協作的團隊文化

需求條件：

• 對台灣數位生態系有深入且全面的理解，並已建立穩固的在地人脈網絡，涵蓋：

招募流程

• 申請資格審核 – 電話面試 – 視訊面試 – 錄取通知

• 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。

• 面試時間表和結果將透過電子郵件地址通知應徵人員。

需要考慮的事項

• 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。

• 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。

• Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功。

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​   

公司介紹

我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。

我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼生活？」的世界。

職位簡介

工作職責 

• 深入拓展受管技術（Managed Tech）與非技術（Non‑Tech）兩大業務領域主導網紅 KOL 平台在台灣的成長與成功，持續擴大影響力、提升互動參與度，並強化商業變現能力發展，並深化與既有受管合作夥伴（Managed Publishers）的策略關係
• 創造長期且可持續的價值善用深厚的產業人脈，與台灣主要線上 App、聯盟平台、媒體與出版商網絡及數位生態系建立策略合作透過新興聯盟模式、平台及創作者經濟趨勢，主動辨識並孵化新的成長機會全面負責聯盟業務績效，包括營收成長、獲利能力與 P&L（損益）責任與 Sales、Product、Marketing 及 Operations 團隊密切跨部門合作
• 推動整合式 Go‑to‑Market 執行為團隊設定明確目標、績效指標與人才發展計畫，打造以成果導向且高度協作的團隊文化

需求條件：

• 對台灣數位生態系有深入且全面的理解，並已建立穩固的在地人脈網絡，涵蓋：

招募流程

• 申請資格審核 – 電話面試 – 視訊面試 – 錄取通知

• 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。

• 面試時間表和結果將透過電子郵件地址通知應徵人員。

需要考慮的事項

• 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。

• 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。

• Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功。

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​   

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Manager, In-Stock & Inventory Strategy

Role Overview

The In-Stock Manager owns the end-to-end inventory lifecycle. You are responsible for maximizing "Product Availability" while minimizing "Days of Inventory" (DOI). You will use advanced data modeling to forecast demand, trigger factory re-orders, and manage the healthy flow of goods from local Taiwan factories into our fulfillment centers. You thrive on numbers, automated alerts, and hitting the perfect balance between sales velocity and capital efficiency.

Key Responsibilities (Data & Inventory Focus)

• Demand Forecasting: Build and maintain high-accuracy forecast models using historical sales data, promotional calendars, and seasonality (e.g., Ghost Festival, Lunar New Year, 11.11).
• Automated Re-ordering: Partner with the Direct Sourcing team to set up "Trigger Points" for factory production. Manage the "Purchase-to-Pay" cycle to ensure stock arrives just before it’s needed.
• Inventory Health & Optimization: Identify "Slow-Movers" or "Dead Stock" early using aging reports. Design liquidation strategies (e.g., flash sales, bundles) to clear warehouse space for high-velocity items.
• Factory Lead-Time Management: Track and analyze actual vs. promised factory lead times. Use data to hold Taiwan manufacturers accountable for production delays.
• Promotion Planning: Collaborate with Marketing to ensure inventory levels can support aggressive "Big Day" sales spikes. Prevent the dreaded "Out of Stock" (OOS) tag during peak traffic.
• In-bound Logistics Coordination: Oversee the scheduling of truck deliveries from local factories to the warehouse to avoid bottlenecks.

Required Skills & Qualifications

• Data Expertise: Expert level Excel/Google Sheets (Pivot tables, VLOOKUP, Index/Match) and experience with SQL or BI tools (Tableau/Power BI).
• Inventory Logic: Deep understanding of EOQ (Economic Order Quantity), Safety Stock formulas, and Re-order Point (ROP) logic.
• Platform Knowledge: Familiarity with the backend inventory modules and how they sync with local ERPs.
• Experience: 5–7 years in Supply Chain Planning, Inventory Control, or Demand Planning within an e-commerce or fast-moving retail environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Staff Product Designer, you are the lead designer for our high-scale growth and automation platforms in Taiwan. This is a senior Individual Contributor role for a designer who thrives at the intersection of complex data systems and human-centric interfaces.

You are expected to define the problem space clearly and drive the design strategy from concept to execution. While you will collaborate with Product and Engineering, you are expected to be fully autonomous—capable of conducting your own research, building your own prototypes, and utilizing data to validate your design decisions.

What You Will Do:

1. Problem Definition & Strategic Design Thinking

• The Role: Identify and define the core user problems within our growth and automation tools. You must look past surface-level requests to understand the root cause of user friction or system inefficiency.
• The Expectation: You provide the logic and user-centered reasoning for the design roadmap. You are expected to challenge existing workflows and propose simplified, scalable solutions for complex, data-heavy environments.

2. Interaction & System Design

• The Role: Architect the end-to-end user journey for both internal automation tools and external customer-facing experiences.
• The Expectation: You design for scale. You must create robust design systems and logical flows that handle millions of data points and complex variables without overwhelming the user. You work closely with engineers to ensure your designs are technically feasible.

3. Data-Driven Design & Autonomous Analytics

• The Role: Use quantitative and qualitative data to inform and validate your design hypotheses.
• The Expectation: You do not rely solely on others for insights. You are expected to be comfortable looking at performance dashboards and conversion data (and ideally navigating basic data tools) to understand how your designs impact business metrics.

4. Technical & Operational Insight

• The Role: Maintain a deep understanding of the growth channel's operational workflows to identify where design can reduce manual effort.
• The Expectation: While you are not a campaign manager, you must be a "power user" of the growth platforms. You should know exactly how campaigns are managed to identify "pain points" where better design or automation can replace tedious manual work.

5. Hands-on Prototyping & Execution

• The Role: Deliver high-fidelity designs and interactive prototypes that clearly communicate the vision to stakeholders and engineers.
• The Expectation: You are a master of your craft (Figma, etc.). If a project is moving fast, you are expected to handle the entire design lifecycle independently—from initial wireframes and user testing to final hand-off and visual QA.

Basic Qualifications

• Experience: 8+ years in Product Design, with a focus on high-scale E-commerce, B2C, or SaaS platforms.
• Language: Professional English and Chinese speaker. You must be able to communicate design rationale fluently in English for global alignment and in Chinese for local team collaboration.
• Operational Insight: Experience designing for complex technical systems where data density and automation are high.
• Technical Skills: Expert proficiency in Figma and prototyping tools.
• Independence: A track record of leading design for entire product areas as a senior individual contributor in an ambiguous, fast-paced environment.

Preferred Qualifications

• Familiarity with technical constraints (APIs, front-end frameworks) is a strong plus.
• Prototyping via AI tools
• Analytical Mindset: Expert-level critical thinking. You design based on logic and data, not just aesthetics.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

職務概述（Role Overview）
Coupang 正在重新定義消費者的購物體驗，而我們的 程式化廣告（Programmatic Ads）產品 正站在這場轉型的最前線。
我們正在尋找一位具備策略思維的 「獵才型（Hunter）」人才，領導 Coupang 在台灣市場的供給端拓展。
你將全面負責 App 與 Web 發佈方（publishers）的端到端拓展與導入，透過將 Coupang 先進的開放式 API 產品（Search API、Recommendation API）整合至合作夥伴平台中，打造原生、高轉換率的電商體驗。

工作內容（What You Will Do）
1. 策略型供給端開發與市場布局
    • 辨識並成功導入台灣市場中具有高度商業意圖的行動 App 開發商與網站發佈商
（包含工具型、金融科技、生活風格、內容型 App 及遊戲類型）。
    • 協助合作夥伴從傳統展示型廣告模式，轉型為高效能的 Direct API 原生整合。
    • 負責複雜的商業條款談判，聚焦於長期價值創造與深度技術整合。

2. 技術解決方案顧問與資料流管理
    • 作為 Coupang 產品團隊與合作夥伴產品／工程團隊之間的重要溝通橋樑。
    • 推廣 Search API 與 Recommendation API 相較於傳統 SDK 顯示型廣告的技術優勢。
    • 確保開發者應用程式與 Coupang 電商引擎之間的資料可即時、順暢交換，提供高轉換率的即時商品推薦。

3. 程式化廣告生態策略
    • 運用對 供給方平台（SSP）與程式化廣告生態系 的深度理解，將 Coupang 定位為發佈方的核心變現夥伴。
    • 引導開發者從傳統「瀑布式（Waterfall）」廣告模式，順利轉型至成熟的程式化競價（Programmatic Bidding）環境。

基本資格（Basic Qualifications）
    • AdTech 專業背景：8 年以上商務開發經驗，並具備深厚的程式化廣告、SSP 或行動變現相關經歷。
    • 超越橫幅廣告銷售：需對發佈方變現策略有深度理解，並能說明 API 驅動的電商整合如何補強既有營收模式。
    • 資料流與技術理解能力：能清楚說明 API 請求如何被觸發、Metadata 如何傳遞，以及電商引擎如何回傳篩選後的結果；理解行動廣告生態的「底層管線」，而不僅是表層呈現。

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang is reimagining the shopping experience, and our Programmatic Ad products are at the forefront of this transformation. We are looking for a strategic "Hunter" to spearhead our supply-side expansion in Taiwan. You will be responsible for the end-to-end acquisition of direct App & Web publishers , integrating Coupang’s sophisticated open API products(search api, Reco API) into their platforms to create native, high-converting commerce experiences.

What You Will Do  

1. Strategic Supply Acquisition & Territory Planning

• Identify and onboard high-intent mobile app developers and web publishers in the Taiwan market (Utility, Fintech, Lifestyle, and Content apps, Game).
• Transition partners from legacy display models to high-yield Direct API integrations.
• Negotiate complex commercial agreements, focusing on long-term value and deep technical alignment.

1. Technical Solution Consulting & Data Flow Management

• Act as a bridge between Coupang’s product team and the partner’s Products/Engineering leads.
• Evangelize the technical superiority of Search & Recommendation APIs over traditional SDK-based display ads.

• Ensure a seamless exchange of data between the developer’s app and Coupang’s ecommerce engine to deliver real-time, high-converting product recommendations.

1. Programmatic Ecosystem Strategy

• Leverage deep knowledge of Supply-Side Platforms (SSPs) and Programmatic ad ecosystem position Coupang as a primary monetization partner.
• Guide developers through the technical transition from "waterfall" models to sophisticated programmatic bidding environments.

Basic Qualifications

• The AdTech Pedigree: 8+ years in Business Development, with a heavy focus on Programmatic Advertising, SSPs, or Mobile Monetization.
• Beyond "Banner Sales": You must demonstrate a deep understanding of publisher monetization and how complements API-driven e-commerce integrations.
• Data Flow Literacy: You are comfortable explaining how an API request is triggered, how metadata is passed, and how an e-commerce engine returns filtered results. You understand the "plumbing" of the mobile ad ecosystem, not just the "paint."

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

We are seeking a detail-oriented and analytical Lead Business Analysis to join the Taiwan Marketplace team. You will be required to develop the business plan and visibility/dashboards needed to achieve strategic plans and goals, drive decisions and track performance on growth, KPIs like seller acquisition, seller management, selection and GMV of marketplace categories and any strategic initiatives. This role will be critical in generating data backed insights for the business and help in achieving growth goals of the business basis those insights. 

What You Will Do 

• Design, develop and improve automated reports and dashboards to 
  measure performance and support business needs 

• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business. 

• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects 

• Has the potential to become a subject matter expert in areas concerning marketplace e-commerce 

• Has the potential to become a people manager and manage, coach and grow Data analysts 

• Build processes and KPIs reporting to align internal stakeholders on priorities and marketplace initiatives. 

Basic Qualifications  

• Expertise with SQL, SQL tuning, and relational database systems 

• Experience using business intelligence reporting tools (Tableau, Data Cubes, Power BI, etc.) 

• Knowledge of data management fundamentals and data storage principles 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• BA/BS/MA/MS, preferable in Finance/Marketing/Economics/Statistics; MBA is a plus 

• At least 5-10 years relevant work experience in Analytics, Data Science, CRM, Strategy, Growth, Program Management. Experience across fast-paced technology-oriented organization e.g. e-commerce/Consulting/Banking/start-up is preferred. 

Preferred Qualifications 

• Strong analytical skills with the ability to interpret and present complex data effectively 

• Ability to manage multiple tasks and meet deadlines in a fast-paced 
  environment 

• Detail-oriented with a strong commitment to accuracy and quality 

• Proven experience in product analysis, data reporting, or a similar role 

• Able to logically break down a problem into steps and define input and output metrics 

• Bilingual English/Chinese 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

What You Will Do 

• Utilize one’s own understanding in local culture and business nature to localize and manage contents needed for product/marketing/development/educational guides
• Proofread and manage (traditional) Chinese within the service in a consistent and professional way (proper nouns and technical terms used within the company)
• Manage and communicate with the partnering translation firm - manage contract and work schedule, proofread translated output, and provide a term and style guide
• Update the translation memory and terminology database and work on documentation
• Reflect stakeholder and local requirements to the translation output
• Communicate with relevant teams to respond to local issues and align on the solution
• Monitor the local service trend and support UX and business

Basic Qualifications  

•  Bachelor’s degree on Advertisement, Public Relations, Journalism, Media, Communication, Business, Design, or equivalent experiences
• Outstanding portfolio demonstrating expert writing skills in English, in areas like UX writing, copywriting, and article writing, as well as experience in running a blog/social media account and producing content
• Ability to clearly understand requirements and fulfill them through long or short written content
• 8+ years of relevant work experience
• Ability to produce writing guidelines and presentations
• Experience of closely collaborating with various internal teams across the company and outsourcing vendors to lead and accomplish projects

Preferred Qualifications 

• Experience working with various teams in a fast-growing environment
• Understanding in product design
• Experience in driving a project from end to end, leveraging insights from both qualitative and quantitative data
• Experience in leading various stakeholders and operating and managing complex project
• Experience working in the IT or e-commerce industry
• Proficient in Traditional and Mandarin Chinese
• Ability to communicate in English

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels.  You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.  

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. 

• Work closely with stakeholders to deep-dive into data issues and provide clear and actionable plans by analyzing data and insights. 

• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code. 

• Work on defining the Marketing Metric, building and maintaining Marketing dashboards. Continuously track marketing campaign results. 

• Communicate effectively and proactively with internal stakeholders.  

• Collaborate with the Marketing Tech team to guide product development by sharing actionable insights from our existing reports. 

Basic Qualifications

• Bachelor’s degree or equivalent experience  
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)  
• Foundational knowledge of statistical concepts and testing methodologies  
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data  
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely 
• Identify key drivers of performance and provide actionable insights to stakeholders through the application of data analytics, scripting and programming skills (Python, SQL) as well as any relevant tools. 

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field 

• Experience in Retail/E-commerce industries, Affiliate Marketing, Performance Marketing, or CRM functions 

• Experience in data ETL (Extract, Transform, Load) and data engineering principles  

• Proficiency with Python or other scripting languages for advanced data manipulation 

• Experience working in a global or multinational team environment 

• Experience collaborating with the engineering team to develop products. 

• Experienced in building machine learning models to enable precision marketing and improve audience targeting accuracy. 

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns.

This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

What You Will Do 

• Utilize one’s own understanding in local culture and business nature to localize and manage contents needed for product/marketing/development/educational guides
• Proofread and manage (traditional) Chinese within the service in a consistent and professional way (proper nouns and technical terms used within the company)
• Manage and communicate with the partnering translation firm - manage contract and work schedule, proofread translated output, and provide a term and style guide
• Update the translation memory and terminology database and work on documentation
• Reflect stakeholder and local requirements to the translation output
• Communicate with relevant teams to respond to local issues and align on the solution
• Monitor the local service trend and support UX and business

Basic Qualifications  

• Bachelor’s degree on Advertisement, Public Relations, Journalism, Media, Communication, Business, Design, or equivalent experiences
• Outstanding portfolio demonstrating expert writing skills in English, in areas like UX writing, copywriting, and article writing, as well as experience in running a blog/social media account and producing content
• Ability to clearly understand requirements and fulfill them through long or short written content
• 8+ years of relevant work experience
• Ability to produce writing guidelines and presentations
• Experience of closely collaborating with various internal teams across the company and outsourcing vendors to lead and accomplish projects

Preferred Qualifications 

• Experience working with various teams in a fast-growing environment
• Understanding in product design
• Experience in driving a project from end to end, leveraging insights from both qualitative and quantitative data
• Experience in leading various stakeholders and operating and managing complex project
• Experience working in the IT or e-commerce industry
• Proficient in Traditional and Mandarin Chinese
• Ability to communicate in English

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels.  You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.  

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. 

• Work closely with stakeholders to deep-dive into data issues and provide clear and actionable plans by analyzing data and insights. 

• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code. 

• Work on defining the Marketing Metric, building and maintaining Marketing dashboards. Continuously track marketing campaign results. 

• Communicate effectively and proactively with internal stakeholders.  

• Collaborate with the Marketing Tech team to guide product development by sharing actionable insights from our existing reports. 

Basic Qualifications

• Bachelor’s degree or equivalent experience  
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)  
• Foundational knowledge of statistical concepts and testing methodologies  
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data  
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely 
• Identify key drivers of performance and provide actionable insights to stakeholders through the application of data analytics, scripting and programming skills (Python, SQL) as well as any relevant tools. 

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field 

• Experience in Retail/E-commerce industries, Affiliate Marketing, Performance Marketing, or CRM functions 

• Experience in data ETL (Extract, Transform, Load) and data engineering principles  

• Proficiency with Python or other scripting languages for advanced data manipulation 

• Experience working in a global or multinational team environment 

• Experience collaborating with the engineering team to develop products. 

• Experienced in building machine learning models to enable precision marketing and improve audience targeting accuracy. 

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Manager, Sourcing & Product Strategy （Direct Factory）

Role Overview

The Sourcing & Product Strategy Manager acts as the bridge between market intelligence and manufacturing. Instead of just managing "supply," you will use data to decide what to build and whento launch it. You will analyze e-commerce trends, competitor gaps, and consumer behavior in Taiwan to direct local factories to produce high-margin, high-demand products that will Wow the customers.

What you will do: 

• Data-Driven Assortment Planning: Analyze platform sales data to identify "white space" opportunities for new product launches at better profitability.
• Strategic Launch Decisions: Own the "Go/No-Go" decision for new products. Use pre-launch testing, A/B testing on landing pages, and competitive pricing analysis to validate a product’s potential before committing to factory MOQs.
• Direct Factory Partnerships: Identify Taiwan-based manufacturers capable of "Agile Production"—factories that can handle smaller initial test batches and scale quickly based on real-time sales performance.
• Commercial Negotiation: Focus negotiations on speed-to-market and re-order flexibility rather than just unit cost. Secure terms that allow for "just-in-time" inventory to minimize overstock risk & ensure consistent availability.
• Lifecycle Management: Monitor post-launch performance metrics (Conversion Rate, Return Rate, ROAS) to decide whether to double down on a factory line, iterate the design, or exit the category.
• Competitor Benchmarking: Regularly scrape and analyze competitor pricing and reviews to ensure our direct-to-factory products maintain a superior value proposition.

Essential Qualifications:

• E-commerce Savvy: Deep understanding of the Taiwan e-commerce ecosystem, including seasonal spikes and local consumer purchasing triggers.
• Factory & Product understanding : Deep understanding of the product categories and factories that can deliver products at best quality & lowest cost.
• Commercial Acumen: Strong ability to build business cases for new products, including projected ROI, Landed Cost Analysis, and Break-even points.
• Relationship Management: Ability to pitch "growth stories" to factory owners, convincing them to prioritize our production runs based on data-backed demand forecasts.
• Experience: 5–7 years in Category Management, Growth Marketing, or Data-Driven Sourcing within an e-commerce/retail environment.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Things to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:

https://www.coupang.jobs/privacy-policy/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns.

This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Senior Product Designer, you are the lead designer for our high-scale growth and automation platforms in Taiwan. This is a senior Individual Contributor role for a designer who thrives at the intersection of complex data systems and human-centric interfaces.

You are expected to define the problem space clearly and drive the design strategy from concept to execution. While you will collaborate with Product and Engineering, you are expected to be fully autonomous—capable of conducting your own research, building your own prototypes, and utilizing data to validate your design decisions.

What You Will Do:

1. Problem Definition & Strategic Design Thinking

• The Role: Identify and define the core user problems within our growth and automation tools. You must look past surface-level requests to understand the root cause of user friction or system inefficiency.
• The Expectation: You provide the logic and user-centered reasoning for the design roadmap. You are expected to challenge existing workflows and propose simplified, scalable solutions for complex, data-heavy environments.

2. Interaction & System Design

• The Role: Architect the end-to-end user journey for both internal automation tools and external customer-facing experiences.
• The Expectation: You design for scale. You must create robust design systems and logical flows that handle millions of data points and complex variables without overwhelming the user. You work closely with engineers to ensure your designs are technically feasible.

3. Data-Driven Design & Autonomous Analytics

• The Role: Use quantitative and qualitative data to inform and validate your design hypotheses.
• The Expectation: You do not rely solely on others for insights. You are expected to be comfortable looking at performance dashboards and conversion data (and ideally navigating basic data tools) to understand how your designs impact business metrics.

4. Technical & Operational Insight

• The Role: Maintain a deep understanding of the growth channel's operational workflows to identify where design can reduce manual effort.
• The Expectation: While you are not a campaign manager, you must be a "power user" of the growth platforms. You should know exactly how campaigns are managed to identify "pain points" where better design or automation can replace tedious manual work.

5. Hands-on Prototyping & Execution

• The Role: Deliver high-fidelity designs and interactive prototypes that clearly communicate the vision to stakeholders and engineers.
• The Expectation: You are a master of your craft (Figma, etc.). If a project is moving fast, you are expected to handle the entire design lifecycle independently—from initial wireframes and user testing to final hand-off and visual QA.

Basic Qualifications

• Experience: 8+ years in Product Design, with a focus on high-scale E-commerce, B2C, or SaaS platforms.
• Language: Professional English and Chinese speaker. You must be able to communicate design rationale fluently in English for global alignment and in Chinese for local team collaboration.
• Operational Insight: Experience designing for complex technical systems where data density and automation are high.
• Technical Skills: Expert proficiency in Figma and prototyping tools.
• Independence: A track record of leading design for entire product areas as a senior individual contributor in an ambiguous, fast-paced environment.

Preferred Qualifications

• Familiarity with technical constraints (APIs, front-end frameworks) is a strong plus.
• Prototyping via AI tools
• Analytical Mindset: Expert-level critical thinking. You design based on logic and data, not just aesthetics.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

職務概述（Role Overview）
Coupang 正在重新定義消費者的購物體驗，而我們的 程式化廣告（Programmatic Ads）產品 正站在這場轉型的最前線。
我們正在尋找一位具備策略思維的 「獵才型（Hunter）」人才，領導 Coupang 在台灣市場的供給端拓展。
你將全面負責 App 與 Web 發佈方（publishers）的端到端拓展與導入，透過將 Coupang 先進的開放式 API 產品（Search API、Recommendation API）整合至合作夥伴平台中，打造原生、高轉換率的電商體驗。

工作內容（What You Will Do）
1. 策略型供給端開發與市場布局
    • 辨識並成功導入台灣市場中具有高度商業意圖的行動 App 開發商與網站發佈商
（包含工具型、金融科技、生活風格、內容型 App 及遊戲類型）。
    • 協助合作夥伴從傳統展示型廣告模式，轉型為高效能的 Direct API 原生整合。
    • 負責複雜的商業條款談判，聚焦於長期價值創造與深度技術整合。

2. 技術解決方案顧問與資料流管理
    • 作為 Coupang 產品團隊與合作夥伴產品／工程團隊之間的重要溝通橋樑。
    • 推廣 Search API 與 Recommendation API 相較於傳統 SDK 顯示型廣告的技術優勢。
    • 確保開發者應用程式與 Coupang 電商引擎之間的資料可即時、順暢交換，提供高轉換率的即時商品推薦。

3. 程式化廣告生態策略
    • 運用對 供給方平台（SSP）與程式化廣告生態系 的深度理解，將 Coupang 定位為發佈方的核心變現夥伴。
    • 引導開發者從傳統「瀑布式（Waterfall）」廣告模式，順利轉型至成熟的程式化競價（Programmatic Bidding）環境。

基本資格（Basic Qualifications）
    • AdTech 專業背景：8 年以上商務開發經驗，並具備深厚的程式化廣告、SSP 或行動變現相關經歷。
    • 超越橫幅廣告銷售：需對發佈方變現策略有深度理解，並能說明 API 驅動的電商整合如何補強既有營收模式。
    • 資料流與技術理解能力：能清楚說明 API 請求如何被觸發、Metadata 如何傳遞，以及電商引擎如何回傳篩選後的結果；理解行動廣告生態的「底層管線」，而不僅是表層呈現。

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang is reimagining the shopping experience, and our Programmatic Ad products are at the forefront of this transformation. We are looking for a strategic "Hunter" to spearhead our supply-side expansion in Taiwan. You will be responsible for the end-to-end acquisition of direct App & Web publishers , integrating Coupang’s sophisticated open API products(search api, Reco API) into their platforms to create native, high-converting commerce experiences.

What You Will Do  

1. Strategic Supply Acquisition & Territory Planning

• Identify and onboard high-intent mobile app developers and web publishers in the Taiwan market (Utility, Fintech, Lifestyle, and Content apps, Game).
• Transition partners from legacy display models to high-yield Direct API integrations.
• Negotiate complex commercial agreements, focusing on long-term value and deep technical alignment.

1. Technical Solution Consulting & Data Flow Management

• Act as a bridge between Coupang’s product team and the partner’s Products/Engineering leads.
• Evangelize the technical superiority of Search & Recommendation APIs over traditional SDK-based display ads.

• Ensure a seamless exchange of data between the developer’s app and Coupang’s ecommerce engine to deliver real-time, high-converting product recommendations.

1. Programmatic Ecosystem Strategy

• Leverage deep knowledge of Supply-Side Platforms (SSPs) and Programmatic ad ecosystem position Coupang as a primary monetization partner.
• Guide developers through the technical transition from "waterfall" models to sophisticated programmatic bidding environments.

Basic Qualifications

• The AdTech Pedigree: 8+ years in Business Development, with a heavy focus on Programmatic Advertising, SSPs, or Mobile Monetization.
• Beyond "Banner Sales": You must demonstrate a deep understanding of publisher monetization and how complements API-driven e-commerce integrations.
• Data Flow Literacy: You are comfortable explaining how an API request is triggered, how metadata is passed, and how an e-commerce engine returns filtered results. You understand the "plumbing" of the mobile ad ecosystem, not just the "paint."

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

We are seeking a detail-oriented and analytical Lead Business Analysis to join the Taiwan Marketplace team. You will be required to develop the business plan and visibility/dashboards needed to achieve strategic plans and goals, drive decisions and track performance on growth, KPIs like seller acquisition, seller management, selection and GMV of marketplace categories and any strategic initiatives. This role will be critical in generating data backed insights for the business and help in achieving growth goals of the business basis those insights. 

What You Will Do 

• Design, develop and improve automated reports and dashboards to 
  measure performance and support business needs 

• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business. 

• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects 

• Has the potential to become a subject matter expert in areas concerning marketplace e-commerce 

• Has the potential to become a people manager and manage, coach and grow Data analysts 

• Build processes and KPIs reporting to align internal stakeholders on priorities and marketplace initiatives. 

Basic Qualifications  

• Expertise with SQL, SQL tuning, and relational database systems 

• Experience using business intelligence reporting tools (Tableau, Data Cubes, Power BI, etc.) 

• Knowledge of data management fundamentals and data storage principles 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• BA/BS/MA/MS, preferable in Finance/Marketing/Economics/Statistics; MBA is a plus 

• At least 5-10 years relevant work experience in Analytics, Data Science, CRM, Strategy, Growth, Program Management. Experience across fast-paced technology-oriented organization e.g. e-commerce/Consulting/Banking/start-up is preferred. 

Preferred Qualifications 

• Strong analytical skills with the ability to interpret and present complex data effectively 

• Ability to manage multiple tasks and meet deadlines in a fast-paced 
  environment 

• Detail-oriented with a strong commitment to accuracy and quality 

• Proven experience in product analysis, data reporting, or a similar role 

• Able to logically break down a problem into steps and define input and output metrics 

• Bilingual English/Chinese 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The Director, Onsite Merchandising will lead demand shaping and onsite experience optimization to drive rapid GMV growth and elevate customer engagement. This role owns the strategy and execution of onsite merchandising assets, customer journey enablement, and large-scale campaign orchestration, working cross-functionally with senior leaders across Product, Tech, Finance, Marketing, Category, CRM, and Design.

This is a highly visible leadership role with direct impact on business performance, customer experience, and long-term platform innovation.

What You Will Do 

• Business Growth & Demand Shaping

Own and drive onsite demand shaping strategy to accelerate customer engagement and commercial performance.
Deliver ≥20% month-over-month GMV growth, with strong accountability for core performance KPIs including CTR and CVR. Translate business goals into scalable onsite merchandising strategies that drive traffic conversion and basket expansion.

• Onsite Merchandising & Product Innovation

Lead the creation of innovative onsite merchandising assets, tailored to different customer segments and shopping missions.
Partner closely with Product and Tech teams to design and launch new product features that improve discovery, relevance, and conversion. Champion AI-led creative and personalization tools, enabling dynamic content, personalized design, and data-driven user experiences.

• Customer Journey & Channel Enablement

Enable a seamless end-to-end user journey across onsite experiences and marketing channels.
Ensure onsite merchandising strategies are tightly integrated with CRM, performance marketing, and brand initiatives.

• Campaign & Event Leadership 

Own planning and execution of major commercial events andncampaigns (e.g., CNY, 618, Double 11, seasonal mega sales).
Maximize business impact through strategic assortment presentation, thematic storytelling, and real-time optimization during campaigns.

• Cross-Functional Leadership

Act as a key strategic partner to Finance, Product, Tech, Category Management, CRM, Design, and Marketing teams.
Provide thought leadership, align stakeholders, and drive execution excellence across complex, matrixes organizations.

Basic Qualifications  

• Proven leadership experience within eCommerce, retail, or internet services environments.
• Experience working in high-growth, fast-paced organizations with large transaction volumes.
• Deep understanding of traffic optimization, conversion funnels, and onsite performance levers.
• Demonstrated ability to conceptualize and launch product features that materially improve customer engagement.
• Experience building or leveraging AI-driven creative, personalization, or recommendation solutions is highly preferred.
• Data-driven decision maker, comfortable working with performance metrics, experimentation, and business cases.
• Strong track record of driving GMV growth and traffic conversion at scale through onsite or product-led strategies.
   

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

What you’ll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. In this role you’ll evangelize Jamf by identifying and developing new business through outbound prospecting efforts within a specific territory.  Your efforts will aid in the development of pipeline growth and territory sales in Greater China area which includes Hong Kong, Taiwan and mainland China.  The Sales Development Representative is an integral part of our inside sales organization, working closely with our Account Executives and Sales Engineers to grow new business.  As a member of the Jamf family, you will contribute to our high energy, collaborative and fun environment. 

This role is offered as hybrid, with the expectation to be in the office 3 days per week of your choosing. We are only able to accept applications for those based in Taipei and have sponsorship to live and work in Taipei. #LI-Hybrid

What you can expect to do in this role:

• Prospect into the assigned territory to find leads for the Sales team.
• Follow up on incoming leads and convert them to opportunities.
• Develop a well-rounded understanding of Jamf sales philosophy, market and customers.
• Use Salesforce to accurately manage and note calls, leads and opportunities.
• Answer incoming calls, chats and e-mail
• Go above and beyond to deliver an excellent customer journey
• Work closely with the extended Sales team and the Marketing team.
• Contribute to the improvement of tools and processes within a rapidly evolving environment.
• Maintain accurate records of leads passed to sales and the success of leads converted into opportunities

What we are looking for:

• 4 year / Bachelor's Degree preferred; a combination of relevant experience and education may be considered
• 2 years+ experience in a sales, business or entrepreneurial role (required)
• Business level proficiency in English. Native or bilingual in Chinese (required)
• Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
• Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
• Prospecting skills, cold calling, business-to-business sales experience (Software sales a plus)
• Strong communication skills and business acumen
• Can collaborate and influence in a “win as a team” environment
• Ability to multi-task, prioritize and manage time effectively
• Resourceful
• Has a drive for results and a motivated spirit
• As a Jamf employee you will be expected to travel up to 10% to attend events specific to your role include international travel.

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
• We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.
• We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.
• You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.
• We set achievable targets, help each other out, and share best practices across the team.
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

^{About the role}

[The seniority/title is determined by job-related skills, experience, and evaluation after the interview.] 

We’re hiring Product Builders to shape the future of marketing for agents — where AI agents are no longer tools, but active participants in how products are built, decisions are made, and value is delivered.

AI agents are fundamentally reshaping:

• how products are built (AI-native, faster, more iterative)
• how marketing flows work (agent-driven discovery, decisioning, and execution)
• how brands and customers communicate (from campaigns → conversations → autonomous interactions)

This shift unlocks a new wave of opportunities — to redesign workflows, reimagine user experiences, and build entirely new product categories.

This is not a traditional PM / designer / engineer / GTM role.

You’ll operate as a builder at the frontier, using vibe coding, AI tools, and rapid prototyping to explore and ship products in this emerging space. You won’t just define what to build — you’ll build, test, and evolve it.

What you’ll do

Build, not just define

• Design and ship products — where agents discover, decide, and act on behalf of users.
• Ship fast, learn fast — iterate based on simulation or real usage.

Own problems end-to-end

• Identify meaningful problems worth solving (clear “why this matters”).
• Drive from discovery → prototype → launch → iteration → scale.

Operate with high agency

• Don’t wait for perfect clarity — create momentum, test hypotheses, and move forward.
• Take ownership of outcomes, not just outputs.

Redesign how brands and customers interact

• Explore new interaction models: agent-to-agent, human-in-the-loop, and autonomous workflows.
• Reimagine marketing workflows as agent-driven systems, not static funnels.

Focus on what truly matters

• Identify the core 1–3 things that make the product valuable, and execute them exceptionally well.
• Avoid overbuilding — prioritize signal over noise.

Collaborate to ship impact

• Work closely with engineering, design, data, and GTM as co-creators.
• Continuously refine based on real-world feedback and data.

What we’re looking for

We’re looking for experienced, high-agency product builders who thrive in new, undefined spaces.

Core traits

• Builder mindset: you ship, iterate, and learn quickly.
• High agency: you don’t wait — you create momentum.
• Strong product taste: you know what good looks like and push toward it.

Experience

• 3–8+ years in product, engineering, startup, or builder roles.
• Experience shipping products end-to-end (0→1 or 1→n) with multiple showcases, with learning and problems to share.
• Exposure to AI-native products, LLMs, or automation is required.

Skills

• Comfortable operating in ambiguity and fast-changing environments.
• Hands-on with prototyping (no-code, low-code, or code).
• Strong prioritization and product judgment.

Mindset

• You believe the future is being built now — and you want to build it.
• You learn by doing, not waiting.
• You care about real customer impact.

Bonus points

• Experience with AI agents, agent workflows, or automation systems
• Familiarity with marketing automation, CRM, or customer engagement platforms
• Experience with building AI products
• Background in startups or 0→1 product environments
• Technical background (engineering, data, etc.)

Why join us?

We’re at the start of a major shift: From marketing to users → marketing for agents. The way products are built, how decisions are made, and how brands interact with customers is being rewritten — and we’re building at the center of it. This means:

• New product categories
• New interaction models
• New ways to drive ROI

There are countless opportunities to create value for our customers in this wave — and we’re looking for builders to explore and capture them.

What success looks like in the first 6 months

• You’ve shipped multiple prototypes or products in the marketing-for-agents space with business impact
• You’ve identified and validated at least one high-impact opportunity in this new paradigm
• You’re operating as a trusted builder, turning ideas into real outcomes
• You’ve helped redefine how agent-driven marketing workflows should work
• Your work has contributed to shaping Appier’s direction in AI agents and agentic marketing

#LI-AK1

Location: [Taiwan] 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

You Will:

• Analytical Support & Insights
  • Partner with the Account Management team to provide data-driven insights that support revenue, margin, and performance optimization
  • Analyze data from internal systems and translate findings into clear, actionable business recommendations
• Reporting & Data Solutions
  • Design, build, and maintain scalable reporting and dashboard solutions for key stakeholders
  • Translate local market business requirements into structured data outputs and reporting frameworks
• Process Design & Optimization
  • Conceptualize, recommend, and implement standardized guidelines and repeatable processes to improve efficiency and consistency
  • Identify opportunities to streamline workflows and enhance operational performance
• Data Governance
  • Ensure data accuracy, consistency, and integrity across systems and reporting outputs
  • Establish best practices for data validation and ongoing quality control
• Cross-functional Collaboration
  
  • Lead and coordinate cross-functional initiatives (e.g., AM, Sales, Tech) to improve business operations across the Greater China region

Desired Experience: 

• 5 years of experience in data-driven roles within adtech, finance, consulting, or performance / growth marketing
• Prior experience in analytical functions (e.g., analytics, FP&A, strategy, performance optimization) preferred
• Exposure to client-facing environments or stakeholder management is a plus
• Strong analytical thinking with the ability to translate data into actionable business decisions
• Proven experience working with core business metrics (e.g., revenue, margin, ROI, CAC) and making trade-off decisions
• High attention to detail with a structured approach to problem-solving
• Basic understanding of retargeting and the RTB model
• Familiarity with e-commerce and online advertising ecosystems, especially within APAC markets
• Advanced proficiency in Excel, PowerPoint, g-suite
• Working knowledge of SQL and/or Python is a plus
• Demonstrated ability to take ownership and drive initiatives end-to-end
• Proactive, self-driven, and comfortable working with ambiguity
• Experience collaborating across cross-functional teams (e.g., Sales, Product, Tech)
• Strong communication and stakeholder management skills
• Fluent in English (written and spoken

We Offer: 

• Unique opportunity to join an award-winning, fast-growing tech company
• Ability to work in a truly international environment and win the market with the best people
• Great environment for growth and professional development

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

The role of a Silicon Alliances Ecosystem Development Manager at Canonical

Ubuntu is the fastest growing enterprise Linux, the leading platform for public cloud computing, and the engineer's favorite way to drive the future. 

Our goal is to help the enterprise embrace open source from end to end, across every class of compute and every class of application, starting with the linux kernel itself, to infrastructure solutions like OpenStack and Kubernetes, all the way up to data, security, analytics and serverless capabilities. 

The Silicon Alliances Team works with the leading semiconductor companies  to combine open source adoption with innovative optimizations to get the most from each new chip. With our semiconductor partners, we develop joint product roadmaps, drive delivery, formulate go-to-market plans and conceptualize new business models, enabling differentiated hardware and robust product life-cycle support while still anchored to best-in-class Ubuntu. The end goal is a frictionless experience to deploy, maintain, and develop on any hardware from cloud to edge. 

The successful candidate is someone who is passionate about both hardware and software technology with interest to grow into business development.  We are hiring for positions across early career to senior roles, with scope ranging from small exploratory partnerships to managing our largest and most strategic partnerships.

If you are someone who can navigate complex new technical challenges, learn quickly, and architect solutions and strategies across global teams, this challenging role is for you.

Location:  We are for hybrid work; mix of on-site in our Taipei office and remote from home.   Global travel to sprints, events, and partner meetings is part of the role.

What your day will look like 

• Represent Canonical, its solutions and software to partners.
• Develop a deep understanding of silicon partner strategies, technologies and roadmaps and identify overlap with Canonical’s current and future products.
• Work cross-functionally with engineering, product, marketing and sales teams to facilitate new business, leading definition of joint products, solutions and complex programs relying heavily on your communicating and influencing skills.   
• Ensure that robust project plans are created, tracked, and executed. 
• Develop joint Go To Market strategy and campaigns with silicon partners, manage market messaging, collateral and launch plans across products.
• Negotiate successful contracts.

What we are looking for in you

• B.A / B.S / B.E degree in science, technology and/or engineering.
• Fundamental understanding of the semiconductor industry and ecosystem.
• Experience in software and system architecture is preferred.
• Customer-facing experience in business development, technology strategy or similar functions.
• Excellent communication skills; ability to grasp complex material and synthesize key points.
• Ability to think and work at both strategic and tactical levels
• Disciplined and self motivated for a remote-first workplace environment.

Additional skills that you might also bring

• Experience with open source software and open source business models is preferred.
• Team leadership or program management experience.

What we offer you

Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.  

In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.

• Fully remote working environment - we’ve been working remotely since 2004!
• Personal learning and development budget of 2,000USD per annum
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Parental Leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues at ‘sprints’
• Priority Pass for travel and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.

Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

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