Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Role 1. This role is responsible for the centralized management of all major customer incidents in Coupang Taiwan and serves as the core incident management and program management function within Customer Incident Management (CIM). The role oversees the handling, tracking, and coordination of major and high‑risk incidents to ensure consistent responses, transparent progress, and controlled risk. In addition, the role leads cross‑functional process and governance improvement initiatives derived from major incidents to drive systemic improvement and enhance operational stability and customer trust.

Role 2. This role is responsible for preventing the recurrence of major incidents by addressing issues at their root cause. Through deep analysis of incident‑driven customer and operational pain points, the role defines and drives targeted improvement and prevention mechanisms. By leveraging data analysis, incident reviews, and cross‑functional collaboration, the role leads root cause analysis, process optimization, and governance improvements to ensure effective implementation and measurable outcomes. The role aims to continuously reduce the risk of major incidents while enhancing overall customer experience and operational stability.

What You Will Do 

Role 1.

• Centrally manage major customer incidents, serving as the core management role for customer incident management
• Act as the program management lead for major incidents and high‑risk situations by coordinating cross‑functional resources, timelines, and decision‑making processes
• Establish standardized incident handling and follow‑up frameworks to ensure clear workflows, transparent progress, and traceable outcomes
• Plan and drive cross‑functional process and governance improvement initiatives derived from major incidents to enable long‑term systemic improvement
• Partner closely with Customer Service, Product, Operations, Legal, Finance, and other teams to ensure effective execution of incident handling and improvement plans
• Build and maintain SOPs, internal wikis, governance processes, and points‑of‑contact (POC) lists related to incident and program management
• Regularly consolidate and report major incident status, risk assessments, improvement progress, and recommendations to leadership

Role 2.

• Lead root cause analysis for major incidents and high‑impact issues, thoroughly assessing their impact on both customers and operations
• Design and drive incident prevention and improvement initiatives across processes, policies, and systems to reduce recurrence risk
• Leverage and apply DSAT analysis to identify the underlying drivers of customer dissatisfaction and translate insights into actionable improvements
• Proactively analyze data using multiple tools and data sources, such as Zendesk, BTS, and Power BI, and initiate internal investigations when needed
• Partner closely with Customer Service, Product, Operations, and Technology teams to ensure improvement initiatives are practical and effectively implemented
• Define and track success metrics for improvement initiatives to ensure measurable impact and sustained results
• Systematically identify and prioritize opportunities to strengthen preventive mechanisms and reduce the likelihood of future major incidents

Basic Qualifications 

• Bachelor’s degree in business, marketing, data analytics, information management, or a related field
• 5+ years of experience in customer experience management, customer service, customer success, operations, process improvement, or incident analysis
• Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT
• Strong analytical skills and structured thinking with the ability to conduct deep‑dive problem analysis
• Ability to independently analyze data and translate insights into actionable recommendations
• Proficiency in data analysis tools and incident analysis methodologies
• Proven ability to collaborate cross‑functionally and influence stakeholders to drive improvements

Preferred Qualifications

• Master’s degree in a related field
• Experience handling complex complaints, escalations, or consumer protection cases
• Hands‑on experience with CX metrics and analysis frameworks, including DSAT, VOC, and NPS
• Experience working in e-commerce, logistics, or high-growth environments
• Experience leading process optimization, quality improvement, or governance initiatives
• Familiarity with analytical and visualization tools such as Zendesk, BTS, and Power BI
• Experience in e‑commerce, platform businesses, customer service environments, or complex operations
• Proficiency in written and spoken Mandarin with working proficiency in English

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/  

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Role 1. This role is responsible for the centralized management of all major customer incidents in Coupang Taiwan and serves as the core incident management and program management function within Customer Incident Management (CIM). The role oversees the handling, tracking, and coordination of major and high‑risk incidents to ensure consistent responses, transparent progress, and controlled risk. In addition, the role leads cross‑functional process and governance improvement initiatives derived from major incidents to drive systemic improvement and enhance operational stability and customer trust.

Role 2. This role is responsible for preventing the recurrence of major incidents by addressing issues at their root cause. Through deep analysis of incident‑driven customer and operational pain points, the role defines and drives targeted improvement and prevention mechanisms. By leveraging data analysis, incident reviews, and cross‑functional collaboration, the role leads root cause analysis, process optimization, and governance improvements to ensure effective implementation and measurable outcomes. The role aims to continuously reduce the risk of major incidents while enhancing overall customer experience and operational stability.

What You Will Do 

Role 1.

• Centrally manage major customer incidents, serving as the core management role for customer incident management
• Act as the program management lead for major incidents and high‑risk situations by coordinating cross‑functional resources, timelines, and decision‑making processes
• Establish standardized incident handling and follow‑up frameworks to ensure clear workflows, transparent progress, and traceable outcomes
• Plan and drive cross‑functional process and governance improvement initiatives derived from major incidents to enable long‑term systemic improvement
• Partner closely with Customer Service, Product, Operations, Legal, Finance, and other teams to ensure effective execution of incident handling and improvement plans
• Build and maintain SOPs, internal wikis, governance processes, and points‑of‑contact (POC) lists related to incident and program management
• Regularly consolidate and report major incident status, risk assessments, improvement progress, and recommendations to leadership

Role 2.

• Lead root cause analysis for major incidents and high‑impact issues, thoroughly assessing their impact on both customers and operations
• Design and drive incident prevention and improvement initiatives across processes, policies, and systems to reduce recurrence risk
• Leverage and apply DSAT analysis to identify the underlying drivers of customer dissatisfaction and translate insights into actionable improvements
• Proactively analyze data using multiple tools and data sources, such as Zendesk, BTS, and Power BI, and initiate internal investigations when needed
• Partner closely with Customer Service, Product, Operations, and Technology teams to ensure improvement initiatives are practical and effectively implemented
• Define and track success metrics for improvement initiatives to ensure measurable impact and sustained results
• Systematically identify and prioritize opportunities to strengthen preventive mechanisms and reduce the likelihood of future major incidents

Basic Qualifications 

• Bachelor’s degree in business, marketing, data analytics, information management, or a related field
• 5+ years of experience in customer experience management, customer service, customer success, operations, process improvement, or incident analysis
• Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT
• Strong analytical skills and structured thinking with the ability to conduct deep‑dive problem analysis
• Ability to independently analyze data and translate insights into actionable recommendations
• Proficiency in data analysis tools and incident analysis methodologies
• Proven ability to collaborate cross‑functionally and influence stakeholders to drive improvements

Preferred Qualifications

• Master’s degree in a related field
• Experience handling complex complaints, escalations, or consumer protection cases
• Hands‑on experience with CX metrics and analysis frameworks, including DSAT, VOC, and NPS
• Experience working in e-commerce, logistics, or high-growth environments
• Experience leading process optimization, quality improvement, or governance initiatives
• Familiarity with analytical and visualization tools such as Zendesk, BTS, and Power BI
• Experience in e‑commerce, platform businesses, customer service environments, or complex operations
• Proficiency in written and spoken Mandarin with working proficiency in English

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/  

About EssenceMediacom : A Leading WPP Media Brand

EssenceMediacom, part of WPP, is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About Mindshare : A Leading WPP Media Brand

Mindshare, part of WPP, delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About Mindshare : A Leading WPP Media Brand

Mindshare, part of WPP, delivers Good Growth for its clients. As “Growth Architects," we drive growth that benefits all stakeholders — better for people, planet, and business — by using media with intention. This approach creates more meaningful connections with consumers, increases consumer trust in the brand, and delivers better outcomes for all stakeholders.

Role Summary and Impact

• Develop and follow best practices and procedures/process for media planning & operations
• Set viable objectives and KPIs, and recommend/develop measurement methodology against all briefs
• Ensure projects/campaigns are tracked and measured based on agreed KPIs and media efficiencies
• Provide guidance to the team on planning, operations, and optimization of digital campaigns.
• Collaborate closely with internal stakeholders to ensure the campaign's smooth implementation
• To update the team and clients on new trends and changes in the media landscape (e.g. new media vendors, new ad formats, etc.)

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Around 5-7 years of experience in media agency
• With leadership track record, guiding a small team
• Experience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resources
• Competent in media planning and buying across all platforms with a good understanding and working knowledge of digital media.
• Shows a depth of understanding of the industry, business, brands and consumers in client conversations.
• Possess strong thought leadership and ability to tell a compelling digital story.
• A track record of success in integrating a digital product offering into a wider communications planning offering (offline and online).
• Applied knowledge of 3rd party ad-serving, website and tracking and associated technologies a must, especially programmatic.
• Positive team spirit with the willingness to go the extra mile and passion for thinking outside the box.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About EssenceMediacom : A Leading WPP Media Brand

EssenceMediacom, part of WPP, is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.

Role Summary and Impact

1. Financial performance of the client cluster – meeting overall revenue targets and ensuring profitability of the cluster.
   Would need to focus on opportunities for higher-order value-added services.
   Will be responsible for the leading scope of work & fee/commission negotiations with clients and implementing “smart contracting” practices to ensure we are rightfully compensated for our efforts
2. Know the Clients business Inside out - Essential to keeping the account running smoothly. Understand the internal and external factors that impact an the client business. To be involved in day to day business, brand track & outputs, branding strategies & next step on performance for getting next growth for business.
3. Product quality- Engage with, and orchestrate the various specialist functions to deliver a superior quality product to the client. 
   Will have to monitor & drive all elements that lead to client incentives. Other measures of success include Industry awards and upstream engagement in projects.
4. Client team climate and people management - Managing the staffing plan for the cluster, driving recruitment & retention of key talent. This would include identifying training needs for team members
   Create an atmosphere where cross-functional teams work together effectively. Handle and motivate your team to effectively deliver to client needs and company goals. Ensure timely team appraisals and clear development goals for team members; identify and follow through on appropriate training and career development for the team.
5. Client Satisfaction:

• Acts as a client visionary by bringing a highly valued perspective to the client based on a deep understanding of their business, issues and opportunities. Should be able to lead strategic conversations on Media and communication planning
• Work with Managing Partner and FD on quarterly budget reviews to deliver and exceed targets set.
• Lead the charge on developing the roadmap for data science, insight lead and end-to-end measurable and impactful comms strategies and media plans to deliver on Clients' business objectives
• Help build stronger and even award-winning media interventions on the back of a structured comms planning approach, and help lead the client into a more effective Media journey.
• Inspire the client with sound media knowledge and ideas and become their trusted media advisor

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Minimum 10 Years of experience handling media planning, both digital and traditional media.
• In-depth understanding of all communication channels and how they inter-relate.
• in-depth knowledge of TV & Digital (Top Funnel expert & basic understanding of performance)
• Strong analytical skills and can use data to solve problems.
• Understands strategic planning and broad implications on costs and timing.
• Demonstrated experience and success working with the decision-makers of organizations.
• Significant proven experience in working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, and media owners.
• Shows a depth of understanding of the industry, business, brands and consumers in senior-level client conversations.
• Understands business principles and good practices and perceives issues in both financial and commercial terms.

Life at WPP Media & Benefits

Our passion for shaping the next era of media is powered by our commitment to Be Extraordinary, investing in our employees to inspire transformational creativity. We also Lead Optimistically, firmly believing in and Championing Growth and Development for every individual. This commitment allows WPP Media employees to leverage the extensive global WPP Media & WPP networks to pursue their passions, build vital professional connections, and learn at the cutting edge of marketing and advertising. 

We Create an Open environment built on trust and respect, where everyone feels they belong and has opportunities to progress. This inclusive culture is fostered through a variety of employee resource groups and frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our comprehensive benefits package reflects this commitment, including competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  Please note that while our philosophy is the same across WPP, benefits may vary by office/country.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Taiwan Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

Money101 is on the hunt for a meticulous and detail-obsessed Commercial Operations Analyst to join our dynamic Commercial team. This role is mission-critical: ensuring that all listings and provider-related content published on our Money101 platform are accurate, compliant, and promotion-perfect. You'll work closely with our Product, Marketing, and Commercial teams to QA everything from provider T&Cs to promotional copy — basically, if it's going live, you're the last line of defense.

This is your chance to flex both your analytical eye and your love for consistency in a fast-paced digital environment. Think: part detective, part editor, part guardian of great user experience. The role involves month-end overtime on the last day of each month, supporting end-of-month campaign reconciliation and ensuring all updates are reflected accurately before close-off.

The Analyst, Commercial Operations will be responsible for:

Website Content Validation and Updates

• Manage and maintain the main website CMS (Content Management System), ensuring timely and accurate publication, updates, and adjustments of providers’ information.
• Cross-check published product content against original source materials, including product brochures, provider websites, and campaign briefs.
• Ensure all content is accurate in Traditional Chinese and relevant to the Taiwan market.

Quality Assurance & Compliance

• Conduct thorough quality assurance checks on product listings and result pages, including provider terms & conditions, offers, and disclosures prior to publication.
• Validate content accuracy and alignment with source materials provided by financial institutions and commercial partners.
• Identify discrepancies and proactively flag potential compliance or regulatory risks.

Commercial Operations Management

• Partner with Business Analysts (BA) to regularly update providers’ performance results in commercial and financial documents and dashboards.
• Support budget accrual and re-accrual processes to ensure smooth financial and budgeting operations.
• Assist with invoicing processes to ensure accuracy and timely completion for each business case.
• Serve as a key support to the commercial team in managing deal contracts and related documentation.

Collaborative Review

• Work closely with Product Content and Marketing teams to ensure campaign timelines are met without compromising content quality.
• Support Commercial team members in interpreting terms & conditions and promotional mechanics to ensure accurate representation in listings.
• Collaborate with BA to analyze commercial performance and CMS effectiveness, providing recommendations for business improvements.
  
  

Continuous Improvement

• Log findings and maintain an error-tracking database to support continuous improvement and feedback loops.
• Proactively recommend enhancements to CMS processes, tools, and templates.
• Participate in retrospectives and review meetings to improve campaign and product launch execution and timelines.

In this role, we are looking for someone with:

• 2–3 years of experience in CMS management, quality assurance, content review, compliance, editorial operations, business operations, or a related role—preferably within a digital or financial services environment.
• Proficiency in Traditional Chinese and English, with the ability to review and understand localized financial terminology, campaign messaging, and provider terms & conditions tailored for the Taiwan market.
• Strong English proficiency to collaborate with regional product teams on CMS updates, adjustments, and issue resolution.
• Exceptional attention to detail with a strong ability to identify inconsistencies and errors.
• Ability to work under pressure while managing multiple projects and deadlines.
• Comfort working within CMS platforms and collaboration tools such as JIRA, Confluence, Asana, Excel, or Google Sheets.
• Understanding of financial products and related offers within a rewards-based program.

Good to Have

• Familiarity with financial products in the Taiwan market (e.g., credit cards, loans, bank accounts) is a strong advantage.

#Money101#LI-AK1

Company Introduction :

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan. 

Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities. 

What You Will Do : 

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience. 

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics. 

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.  

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.  

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences. 

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.  

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment. 

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently. 

• A bias for action and a willingness to roll up your sleeves to get things done. 

• Strong business acumen and the ability to communicate effectively and influence others. 

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders. 

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.). 

• Experience leading cross-functional projects to address ambiguous business and customer problems. 

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights  

• Proficiency in both English and Mandarin. 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled 

• Coupang has the right to rescind an offer of employment if a candidate is found to have  

• submitted false information as part of the application process.  

• Coupang does not discriminate against disabled applicants or those with veteran status.  

• We are proud to offer equal opportunities for all applicants. 

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.  

Company Introduction :

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.   

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.     

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan. 

Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities. 

What You Will Do : 

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience. 

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics. 

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.  

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.  

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences. 

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.  

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment. 

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently. 

• A bias for action and a willingness to roll up your sleeves to get things done. 

• Strong business acumen and the ability to communicate effectively and influence others. 

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders. 

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.). 

• Experience leading cross-functional projects to address ambiguous business and customer problems. 

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights  

• Proficiency in both English and Mandarin. 

Recruitment Process 

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled 

• Coupang has the right to rescind an offer of employment if a candidate is found to have  

• submitted false information as part of the application process.  

• Coupang does not discriminate against disabled applicants or those with veteran status.  

• We are proud to offer equal opportunities for all applicants. 

Privacy Notice 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.  

Company Introduction

We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation.

Coupang has broken traditional e-commerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative.

The Role overview : 

The Sr. UX Researcher will be a core member of the Taiwan UX leadership team, responsible for managing the research required to conceive and deliver a best-in-class customer experience. S/he will be expected to plan innovative research programs and employ the latest research methodologies to analyze customer behavior to derive actionable insights for product innovation.

What you'll do :

• Develop and own the overall qual/quan research strategy and roadmap.

• Employ the latest research methodologies to improve research quality and reliability.

• Help shape the future state of products/categories by driving product decisions through the provision of actionable insights, collaborating with cross-functional teams (UX, Product, Engineering, Marketing, Operations, Fulfillments).

Basic Qualifications :

• Over 5 years of experience employing qualitative and quantitative research methodologies within a consumer-orientated business model; background in UX Research, Market Research, Consumer Analysis, Usability Testing, Strategic Analysis, etc. or experience/skill set that will match the qualification.

• Closely partner with the Design and Product owners to develop strategy and rationale for features.

• Collaborate with diverse teams in a dynamic, rapid growth environment.

Preferred Qualifications :

• Ability to conduct efficient research planning within a fast-paced, agile environment where resources and time must be prioritized effectively.

• Domain knowledge of the e-commerce and/or food delivery sectors or understanding of the complexities of a marketplace/consumer platform model is a plus.

• Bachelor's degree in Cognitive Psychology, HCI, Computer Science, Ethnography or equivalent practical experience.

• Excellent written and verbal communication skills in English

Company Introduction

We are one of the fastest growing, most innovative companies in the world. Powered by an outstanding end-to-end e-commerce and logistics network, we are the 5th largest US tech IPO of all time with a fanatical culture of customer centricity, and a track record of world leading innovation.

Coupang has broken traditional e-commerce tradeoffs, bringing customers lightning-fast delivery on millions of items at the lowest prices. With offices around the world including the US, China and Korea, Coupang is where talented entrepreneurs can seize new opportunities and take the initiative.

The Role overview : 

The Sr. UX Researcher will be a core member of the Taiwan UX leadership team, responsible for managing the research required to conceive and deliver a best-in-class customer experience. S/he will be expected to plan innovative research programs and employ the latest research methodologies to analyze customer behavior to derive actionable insights for product innovation.

What you'll do :

• Develop and own the overall qual/quan research strategy and roadmap.

• Employ the latest research methodologies to improve research quality and reliability.

• Help shape the future state of products/categories by driving product decisions through the provision of actionable insights, collaborating with cross-functional teams (UX, Product, Engineering, Marketing, Operations, Fulfillments).

Basic Qualifications :

• Over 5 years of experience employing qualitative and quantitative research methodologies within a consumer-orientated business model; background in UX Research, Market Research, Consumer Analysis, Usability Testing, Strategic Analysis, etc. or experience/skill set that will match the qualification.

• Closely partner with the Design and Product owners to develop strategy and rationale for features.

• Collaborate with diverse teams in a dynamic, rapid growth environment.

Preferred Qualifications :

• Ability to conduct efficient research planning within a fast-paced, agile environment where resources and time must be prioritized effectively.

• Domain knowledge of the e-commerce and/or food delivery sectors or understanding of the complexities of a marketplace/consumer platform model is a plus.

• Bachelor's degree in Cognitive Psychology, HCI, Computer Science, Ethnography or equivalent practical experience.

• Excellent written and verbal communication skills in English

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview :

We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.

What You Will Do :

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.

• A bias for action and a willingness to roll up your sleeves to get things done.

• Strong business acumen and the ability to communicate effectively and influence others.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).

• Experience leading cross-functional projects to address ambiguous business and customer problems.

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
• Proficiency in both English and Mandarin. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview :

We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.

What You Will Do :

• Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.

• Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.

• Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.

• Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.

Essential Qualifications :

• Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.

• At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.

• An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.

• Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.

• A bias for action and a willingness to roll up your sleeves to get things done.

• Strong business acumen and the ability to communicate effectively and influence others.

• Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.

Preferred Qualifications :

• Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).

• Experience leading cross-functional projects to address ambiguous business and customer problems.

• Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
• Proficiency in both English and Mandarin. 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Department: Sales Operations /
Reports To: Sales Operations Director
Location: Taiwan

Employment Type: Full-Time

Position Overview:

We are seeking a highly organized and detail-oriented entry-level candidate to support our sales operations in a fast-paced, high-tech environment. This role is responsible for processing customer purchase orders for Astera Labs product portfolio—ensuring compliance with internal policies, licensing terms, and revenue recognition guidelines. You will collaborate closely with Sales, Legal, Finance, Quality, Supply Chain and Logistics teams to ensure orders are booked, billed, and delivered accurately and on time.

Key Responsibilities:

• Review and enter orders into the order management system (e.g., Oracle ERP) including customer purchase orders (POs), samples and RMAs
• Validate orders for accuracy, contract terms, licensing details, and revenue recognition compliance (SOX compliance and ISO)
• Coordinate with Sales, Legal, and Finance to resolve order discrepancies, billing issue, payment term/incoterm compliance or missing documentation
• Track order status, fulfillment timelines, and escalate delivery or provisioning issues when needed
• Generate order confirmations, invoices, and shipping documents where applicable
• Support month-end and quarter-end order processing deadlines in coordination with Finance
• Maintain accurate records of all orders including qty, customer communications, and contract terms in CRM/ERP systems
• Drive RMA approval process and manage RMA request from customer communication, system handling to fulfillment.
• Act as a liaison between Sales, Product Marketing, Supply Chain, and Customers to manage and support sample requests—particularly for NPI products and development boards.
• Ensure fast-turnaround on sample process and maintain accurate records of all sample-related activities in sample tracking system.
• Contribute to process improvements and automation initiatives to increase operational efficiency

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field (or equivalent experience)
• 2+ years of experience in order administration or sales operations, preferably in the high-tech industry
• Familiarity with CRM and ERP systems (Salesforce, Oracle, CPQ, SAP, or similar)
• Understanding of supply chain, forecasting, billing terms, incoterms and revenue recognition principles
• Strong analytical, organizational, and problem-solving skills
• High attention to detail and ability to work independently under tight deadlines
• Excellent written and verbal communication skills
• Strong Excel and data analysis skills; experience with PPT and BI tools (e.g., PowerBI) is a plus

Preferred Skills:

• Experience working with cross-functional teams in a global technology company
• Knowledge of semiconductor industry and experience in customer interfacing role.
• Understanding of SOX compliance and f audit requirements
• Prior experience with quote-to-cash workflows

Working Environment:

• On-site work environment
• Fast-paced, deadline-driven high-tech setting
• May require extended hours during fiscal close periods

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in Taiwan!

As a Marketing Manager on the Geo Marketing Team in our Taipei Office, you’ll play a vital role in scaling Taboola’s market presence across Taiwan and Hong Kong. You will act as the strategic architect for regional growth, bridging the gap between sales objectives and creative execution to drive measurable business impact. By owning our event, PR, and content engines, you will directly influence how the world’s leading brands and publishers perceive and engage with our technology.

To thrive in this role, you’ll need:

• Native or fluent proficiency in Mandarin and English.
• 5+ years of B2B marketing experience, featuring a strong foundation of 2–3 years in field marketing roles. Experience must include owning and executing end-to-end marketing strategies.
• Thorough understanding of various offline and online marketing channels, including event marketing, content marketing, PR, influencer Marketing.
• Equipped with strong Traditional Chinese writing proficiency, and a willingness to leverage AI tools intelligently to excel in content production.
• Understanding of digital advertising and e-commerce terminology within the Chinese market.
•  Exceptional project and time management skills, with a proven ability to independently execute complex marketing events while collaborating closely with Country Managers and Regional Sales Directors to ensure strategic alignment.
• A team player who is comfortable working with a high degree of autonomy in an ever-changing, international environment.
• Experienced in developing data-driven content by gathering and analyzing insights for content marketing, blog articles, white papers, and sales collateral. Proficient in researching emerging topics and trends to support presentations.
• Willing to travel between Hong Kong & Taiwan is required.(e.g. Once a quarter)

Bonus points if you have

• Fluency in Cantonese, providing a deeper competitive edge for our Hong Kong operations.
• Advanced proficiency in AI-driven content tools to accelerate production and optimize localized marketing materials.

How you’ll make an impact

• Develop and execute the marketing strategy for Taboola Taiwan and Hong Kong by collaborating with Sales Leadership to drive business growth and maximize both immediate and long-term ROI.
• Own hosted events (e.g. tentpole events, roundtables, seminars) and sponsored industry events (e.g. IAB Hong Kong event, DMA event), from coordinating operations with different internal and external stakeholders, and managing our presence to creating impactful content to drive leads and build awareness.
• Plan and execute customer retention activities including client entertainment events and gifting.
• Generate data-driven insights using a variety of tools and platforms to develop public speaking narratives, white papers, and sales collateral.
• Build and maintain strong relationships with tier-1 media overseeing PR article production and driving increased media exposure in collaboration with the global PR team and local PR agency. 
• Strategically manage social media channels, including LinkedIn, Facebook, Instagram. Create and distribute engaging content across social media and blogs, working closely  with content and design vendors, and ensuring performance metrics are tracked and analyzed.
• Curate captivating video content to attract potential clients and increase Taboola's brand awareness within the Greater China region. 
• Localize and adapt marketing materials into Traditional Chinese, including product updates, sales presentations, vertical-specific content, case studies and market insights.

Why Taboola?

If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realize their full potential while growing and learning from and with smart and talented people. They'll also share more about:

• Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
• Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-MT1

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.

This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.

What You Will Do: 

• Understand business goals and formulate them as technical problems that can be solved through Analytics, Data Science, and BI reporting.
• Work as a player-coach to drive value for several Growth Marketing channels, including Paid, CRM, On-Site Merchandising, and Product.
• Partner closely with Growth Marketing teams to provide actionable insight and recommendations. Regularly present findings to leadership and stakeholders.
• Build and maintain automated dashboards and data pipelines. Create and automate new datasets for syndicated reporting
• Work with omnichannel attribution measurement frameworks that drive incrementality and customer growth. 
• Design and conduct experiments and A/B tests to measure marketing initiatives. Apply statistical rigor and causal inference to measure incrementality.
• Build ML models that help drive decision making and optimization. Partner closely with Data Science and Growth Marketing teams to deploy ML solutions that optimize data feeds and audience targeting.
• Spearhead technical excellence in Analytics, Data Science, and BI reporting.
• Establish processes that raise the bar for excellence, effectiveness, and efficiency, including documentation, data quality, code hygiene, and integration with AI tools.

Basic Qualifications

• Bachelor’s/Masters/PHD in math, statistics, computer engineering or any other quantitative disciplines, with 5+ years of relevant experience.
• Minimum 2+ years managing Analytics and/or Data Science teams focused on Growth Marketing. Experience managing and mentoring a team of Analysts and Data Scientists.
• Expert and hands-on experience using Python, SQL, R and visualization tools. Experience data mining a variety of large datasets, including weblogs, clickstream, and customer data.
• Experience with big data tools like Hadoop, Spark, and Presto
• Expert in experimentation and A/B testing. Strong knowledge of math, statistics, and causal inference techniques to measure incrementality.
• Expertise to conduct analysis independently for a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them.
• Knowledgeable in data science and AI/ML, including regression, classification, decision tree, clustering, and deep learning models.
• Ability to write clear and concise technical documentation.
• Strong critical thinking skills and ability to solve nonstructural problems supported by solid knowledge of statistics and business domains.

Preferred Qualifications:

• 5+ years managing Analytics and/or Data Science teams focused on Growth Marketing in the e-commerce space
• Experience working with Growth Marketing teams and large-scale campaigns. Strong knowledge of advertising platforms such as Google and Meta. 
• Experience working with ML models that optimize digital marketing and CRM campaigns.
• Experience optimizing CRM campaigns that include push, email, SMS.
• Proving track record of delivering data product and models that optimize marketing operastions
• Proficiency in writing clean code within version-controlled environments
• Experience with Gen-AI workflows and LLMs a plus

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Manager, Analytics & Data Science (Growth Marketing), you will be responsible for leveraging data points to drive actionable insight and analysis. Work closely with Growth Marketing teams to deliver impact across the customer lifecycle. Come join us and help create a WOW experience for our customers.

This is a great opportunity to be part of a diverse, growing, and dynamic team with upward growth potential. You will be part of an early-stage international expansion team where you will get a broad end-to-end view of aggressive expansion of an e-commerce business. For this reason, we are looking for a hands-on Sr. Manager of Analytics & Data Science who is comfortable working in a fast-paced environment and delivering results with grit.

What You Will Do:

• Understand business goals and formulate them as technical problems that can be solved through Analytics, Data Science, and BI reporting.
• Work as a player-coach to drive value for several Growth Marketing channels, including Paid, CRM, On-Site Merchandising, and Product.
• Partner closely with Growth Marketing teams to provide actionable insight and recommendations. Regularly present findings to leadership and stakeholders.
• Build and maintain automated dashboards and data pipelines. Create and automate new datasets for syndicated reporting
• Work with omnichannel attribution measurement frameworks that drive incrementality and customer growth. 
• Design and conduct experiments and A/B tests to measure marketing initiatives. Apply statistical rigor and causal inference to measure incrementality.
• Build ML models that help drive decision making and optimization. Partner closely with Data Science and Growth Marketing teams to deploy ML solutions that optimize data feeds and audience targeting.
• Spearhead technical excellence in Analytics, Data Science, and BI reporting.
• Establish processes that raise the bar for excellence, effectiveness, and efficiency, including documentation, data quality, code hygiene, and integration with AI tools.

Basic Qualifications

• Bachelor’s/Masters/PHD in math, statistics, computer engineering or any other quantitative disciplines, with 5+ years of relevant experience.
• Minimum 2+ years managing Analytics and/or Data Science teams focused on Growth Marketing. Experience managing and mentoring a team of Analysts and Data Scientists.
• Expert and hands-on experience using Python, SQL, R and visualization tools. Experience data mining a variety of large datasets, including weblogs, clickstream, and customer data.
• Experience with big data tools like Hadoop, Spark, and Presto
• Expert in experimentation and A/B testing. Strong knowledge of math, statistics, and causal inference techniques to measure incrementality.
• Expertise to conduct analysis independently for a business problem through data manipulation, formulation of hypotheses, design and statistical analysis of experiments to test them.
• Knowledgeable in data science and AI/ML, including regression, classification, decision tree, clustering, and deep learning models.
• Ability to write clear and concise technical documentation.
• Strong critical thinking skills and ability to solve nonstructural problems supported by solid knowledge of statistics and business domains.

Preferred Qualifications:

• 5+ years managing Analytics and/or Data Science teams focused on Growth Marketing in the e-commerce space
• Experience working with Growth Marketing teams and large-scale campaigns. Strong knowledge of advertising platforms such as Google and Meta. 
• Experience working with ML models that optimize digital marketing and CRM campaigns.
• Experience optimizing CRM campaigns that include push, email, SMS.
• Proving track record of delivering data product and models that optimize marketing operastions
• Proficiency in writing clean code within version-controlled environments
• Experience with Gen-AI workflows and LLMs a plus

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”     

Role Overview  

Coupang Ads is an organization that provides one of the world’s most valuable media solutions, helping businesses from large brands to small vendors connect with potential customers on Coupang through advertising. The Sales Strategy & Operations team at Coupang Ads is responsible for developing and executing sales strategies for the advertising organization, leading the discovery of data-driven insights. This role specializes in launching our ad sales team in Taiwan and requires a deep understanding and insights into both domestic and global large advertisers and brand marketing markets.

What You Will Do 

• Plan and execute sales programs to achieve targets, and analyze weekly/monthly/quarterly performance for optimization
• Manage and analyze sales pipelines to identify opportunities and gain customer and market insights through analyzing sales inputs/outputs and vendor trends and performance
• Collaborate with Product, Marketing, and Analytics teams to develop solutions for sales process optimization and enhance sales productivity
• Lead cross-functional collaboration through clear communication with various stakeholders across Coupang, including Retail and Marketplace teams

Basic Qualifications  

• Minimum experience/qualifications:8+ years of experience in e-commerce, advertising or related industry
• Experience in business operations and strategy execution through strategic thinking
• Strong ability to make and implement data-driven decisions through analysis
• Experience in working cross-functionally to lead projects from creating sales strategy to delivering results
• Deep Excel expertise
• Mandarin and English language proficiency

Preferred Qualifications 

• Experience with Salesforce
• Experience with SQL or data visualization tools (e.g., Tableau, Power BI)

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”     

Role Overview  

Coupang Ads is an organization that provides one of the world’s most valuable media solutions, helping businesses from large brands to small vendors connect with potential customers on Coupang through advertising. The Sales Strategy & Operations team at Coupang Ads is responsible for developing and executing sales strategies for the advertising organization, leading the discovery of data-driven insights. This role specializes in launching our ad sales team in Taiwan and requires a deep understanding and insights into both domestic and global large advertisers and brand marketing markets.

What You Will Do 

• Plan and execute sales programs to achieve targets, and analyze weekly/monthly/quarterly performance for optimization
• Manage and analyze sales pipelines to identify opportunities and gain customer and market insights through analyzing sales inputs/outputs and vendor trends and performance
• Collaborate with Product, Marketing, and Analytics teams to develop solutions for sales process optimization and enhance sales productivity
• Lead cross-functional collaboration through clear communication with various stakeholders across Coupang, including Retail and Marketplace teams

Basic Qualifications  

• Minimum experience/qualifications:8+ years of experience in e-commerce, advertising or related industry
• Experience in business operations and strategy execution through strategic thinking
• Strong ability to make and implement data-driven decisions through analysis
• Experience in working cross-functionally to lead projects from creating sales strategy to delivering results
• Deep Excel expertise
• Mandarin and English language proficiency

Preferred Qualifications 

• Experience with Salesforce
• Experience with SQL or data visualization tools (e.g., Tableau, Power BI)

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

公司介紹

我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。

我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼生活？」的世界。

職位簡介

工作職責 

• 深入拓展受管技術（Managed Tech）與非技術（Non‑Tech）兩大業務領域主導網紅 KOL 平台在台灣的成長與成功，持續擴大影響力、提升互動參與度，並強化商業變現能力發展，並深化與既有受管合作夥伴（Managed Publishers）的策略關係
• 創造長期且可持續的價值善用深厚的產業人脈，與台灣主要線上 App、聯盟平台、媒體與出版商網絡及數位生態系建立策略合作透過新興聯盟模式、平台及創作者經濟趨勢，主動辨識並孵化新的成長機會全面負責聯盟業務績效，包括營收成長、獲利能力與 P&L（損益）責任與 Sales、Product、Marketing 及 Operations 團隊密切跨部門合作
• 推動整合式 Go‑to‑Market 執行為團隊設定明確目標、績效指標與人才發展計畫，打造以成果導向且高度協作的團隊文化

需求條件：

• 對台灣數位生態系有深入且全面的理解，並已建立穩固的在地人脈網絡，涵蓋：

招募流程

• 申請資格審核 – 電話面試 – 視訊面試 – 錄取通知

• 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。

• 面試時間表和結果將透過電子郵件地址通知應徵人員。

需要考慮的事項

• 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。

• 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。

• Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功。

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​   

公司介紹

我們在台灣的包括「火箭速配」，以實惠的價格為多種精選商品提供隔日到貨服務。「火箭跨境」供應來自韓國、美國等地數百萬種暢銷商品，並提供國際速配服務。

我們正在尋覓人才協助我們帶領 Coupang 台灣拓展業務。這是個難得的機會，一同參與 Coupang 在台灣的成長，打造一個讓我們的顧客自問「沒有 Coupang，我該怎麼生活？」的世界。

職位簡介

工作職責 

• 深入拓展受管技術（Managed Tech）與非技術（Non‑Tech）兩大業務領域主導網紅 KOL 平台在台灣的成長與成功，持續擴大影響力、提升互動參與度，並強化商業變現能力發展，並深化與既有受管合作夥伴（Managed Publishers）的策略關係
• 創造長期且可持續的價值善用深厚的產業人脈，與台灣主要線上 App、聯盟平台、媒體與出版商網絡及數位生態系建立策略合作透過新興聯盟模式、平台及創作者經濟趨勢，主動辨識並孵化新的成長機會全面負責聯盟業務績效，包括營收成長、獲利能力與 P&L（損益）責任與 Sales、Product、Marketing 及 Operations 團隊密切跨部門合作
• 推動整合式 Go‑to‑Market 執行為團隊設定明確目標、績效指標與人才發展計畫，打造以成果導向且高度協作的團隊文化

需求條件：

• 對台灣數位生態系有深入且全面的理解，並已建立穩固的在地人脈網絡，涵蓋：

招募流程

• 申請資格審核 – 電話面試 – 視訊面試 – 錄取通知

• 招聘流程的確切性質可能會根據具體工作而有所不同，並且可能會因日程安排或其他情況而發生變化。

• 面試時間表和結果將透過電子郵件地址通知應徵人員。

需要考慮的事項

• 如果空缺職位已填補，則此職位發布可能會在規定的申請結束日期之前關閉。

• 如果發現候選人在申請過程中提交了虛假信息，Coupang 有權撤銷聘用邀請。

• Coupang 不歧視殘疾申請人或退伍軍人。 我們很自豪能為所有申請人提供平等的機會。

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功。

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​   

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Staff Product Designer, you are the lead designer for our high-scale growth and automation platforms in Taiwan. This is a senior Individual Contributor role for a designer who thrives at the intersection of complex data systems and human-centric interfaces.

You are expected to define the problem space clearly and drive the design strategy from concept to execution. While you will collaborate with Product and Engineering, you are expected to be fully autonomous—capable of conducting your own research, building your own prototypes, and utilizing data to validate your design decisions.

What You Will Do:

1. Problem Definition & Strategic Design Thinking

• The Role: Identify and define the core user problems within our growth and automation tools. You must look past surface-level requests to understand the root cause of user friction or system inefficiency.
• The Expectation: You provide the logic and user-centered reasoning for the design roadmap. You are expected to challenge existing workflows and propose simplified, scalable solutions for complex, data-heavy environments.

2. Interaction & System Design

• The Role: Architect the end-to-end user journey for both internal automation tools and external customer-facing experiences.
• The Expectation: You design for scale. You must create robust design systems and logical flows that handle millions of data points and complex variables without overwhelming the user. You work closely with engineers to ensure your designs are technically feasible.

3. Data-Driven Design & Autonomous Analytics

• The Role: Use quantitative and qualitative data to inform and validate your design hypotheses.
• The Expectation: You do not rely solely on others for insights. You are expected to be comfortable looking at performance dashboards and conversion data (and ideally navigating basic data tools) to understand how your designs impact business metrics.

4. Technical & Operational Insight

• The Role: Maintain a deep understanding of the growth channel's operational workflows to identify where design can reduce manual effort.
• The Expectation: While you are not a campaign manager, you must be a "power user" of the growth platforms. You should know exactly how campaigns are managed to identify "pain points" where better design or automation can replace tedious manual work.

5. Hands-on Prototyping & Execution

• The Role: Deliver high-fidelity designs and interactive prototypes that clearly communicate the vision to stakeholders and engineers.
• The Expectation: You are a master of your craft (Figma, etc.). If a project is moving fast, you are expected to handle the entire design lifecycle independently—from initial wireframes and user testing to final hand-off and visual QA.

Basic Qualifications

• Experience: 8+ years in Product Design, with a focus on high-scale E-commerce, B2C, or SaaS platforms.
• Language: Professional English and Chinese speaker. You must be able to communicate design rationale fluently in English for global alignment and in Chinese for local team collaboration.
• Operational Insight: Experience designing for complex technical systems where data density and automation are high.
• Technical Skills: Expert proficiency in Figma and prototyping tools.
• Independence: A track record of leading design for entire product areas as a senior individual contributor in an ambiguous, fast-paced environment.

Preferred Qualifications

• Familiarity with technical constraints (APIs, front-end frameworks) is a strong plus.
• Prototyping via AI tools
• Analytical Mindset: Expert-level critical thinking. You design based on logic and data, not just aesthetics.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

職務概述（Role Overview）
Coupang 正在重新定義消費者的購物體驗，而我們的 程式化廣告（Programmatic Ads）產品 正站在這場轉型的最前線。
我們正在尋找一位具備策略思維的 「獵才型（Hunter）」人才，領導 Coupang 在台灣市場的供給端拓展。
你將全面負責 App 與 Web 發佈方（publishers）的端到端拓展與導入，透過將 Coupang 先進的開放式 API 產品（Search API、Recommendation API）整合至合作夥伴平台中，打造原生、高轉換率的電商體驗。

工作內容（What You Will Do）
1. 策略型供給端開發與市場布局
    • 辨識並成功導入台灣市場中具有高度商業意圖的行動 App 開發商與網站發佈商
（包含工具型、金融科技、生活風格、內容型 App 及遊戲類型）。
    • 協助合作夥伴從傳統展示型廣告模式，轉型為高效能的 Direct API 原生整合。
    • 負責複雜的商業條款談判，聚焦於長期價值創造與深度技術整合。

2. 技術解決方案顧問與資料流管理
    • 作為 Coupang 產品團隊與合作夥伴產品／工程團隊之間的重要溝通橋樑。
    • 推廣 Search API 與 Recommendation API 相較於傳統 SDK 顯示型廣告的技術優勢。
    • 確保開發者應用程式與 Coupang 電商引擎之間的資料可即時、順暢交換，提供高轉換率的即時商品推薦。

3. 程式化廣告生態策略
    • 運用對 供給方平台（SSP）與程式化廣告生態系 的深度理解，將 Coupang 定位為發佈方的核心變現夥伴。
    • 引導開發者從傳統「瀑布式（Waterfall）」廣告模式，順利轉型至成熟的程式化競價（Programmatic Bidding）環境。

基本資格（Basic Qualifications）
    • AdTech 專業背景：8 年以上商務開發經驗，並具備深厚的程式化廣告、SSP 或行動變現相關經歷。
    • 超越橫幅廣告銷售：需對發佈方變現策略有深度理解，並能說明 API 驅動的電商整合如何補強既有營收模式。
    • 資料流與技術理解能力：能清楚說明 API 請求如何被觸發、Metadata 如何傳遞，以及電商引擎如何回傳篩選後的結果；理解行動廣告生態的「底層管線」，而不僅是表層呈現。

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang is reimagining the shopping experience, and our Programmatic Ad products are at the forefront of this transformation. We are looking for a strategic "Hunter" to spearhead our supply-side expansion in Taiwan. You will be responsible for the end-to-end acquisition of direct App & Web publishers , integrating Coupang’s sophisticated open API products(search api, Reco API) into their platforms to create native, high-converting commerce experiences.

What You Will Do  

1. Strategic Supply Acquisition & Territory Planning

• Identify and onboard high-intent mobile app developers and web publishers in the Taiwan market (Utility, Fintech, Lifestyle, and Content apps, Game).
• Transition partners from legacy display models to high-yield Direct API integrations.
• Negotiate complex commercial agreements, focusing on long-term value and deep technical alignment.

1. Technical Solution Consulting & Data Flow Management

• Act as a bridge between Coupang’s product team and the partner’s Products/Engineering leads.
• Evangelize the technical superiority of Search & Recommendation APIs over traditional SDK-based display ads.

• Ensure a seamless exchange of data between the developer’s app and Coupang’s ecommerce engine to deliver real-time, high-converting product recommendations.

1. Programmatic Ecosystem Strategy

• Leverage deep knowledge of Supply-Side Platforms (SSPs) and Programmatic ad ecosystem position Coupang as a primary monetization partner.
• Guide developers through the technical transition from "waterfall" models to sophisticated programmatic bidding environments.

Basic Qualifications

• The AdTech Pedigree: 8+ years in Business Development, with a heavy focus on Programmatic Advertising, SSPs, or Mobile Monetization.
• Beyond "Banner Sales": You must demonstrate a deep understanding of publisher monetization and how complements API-driven e-commerce integrations.
• Data Flow Literacy: You are comfortable explaining how an API request is triggered, how metadata is passed, and how an e-commerce engine returns filtered results. You understand the "plumbing" of the mobile ad ecosystem, not just the "paint."

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

We are seeking a detail-oriented and analytical Lead Business Analysis to join the Taiwan Marketplace team. You will be required to develop the business plan and visibility/dashboards needed to achieve strategic plans and goals, drive decisions and track performance on growth, KPIs like seller acquisition, seller management, selection and GMV of marketplace categories and any strategic initiatives. This role will be critical in generating data backed insights for the business and help in achieving growth goals of the business basis those insights. 

What You Will Do 

• Design, develop and improve automated reports and dashboards to 
  measure performance and support business needs 

• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business. 

• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects 

• Has the potential to become a subject matter expert in areas concerning marketplace e-commerce 

• Has the potential to become a people manager and manage, coach and grow Data analysts 

• Build processes and KPIs reporting to align internal stakeholders on priorities and marketplace initiatives. 

Basic Qualifications  

• Expertise with SQL, SQL tuning, and relational database systems 

• Experience using business intelligence reporting tools (Tableau, Data Cubes, Power BI, etc.) 

• Knowledge of data management fundamentals and data storage principles 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• BA/BS/MA/MS, preferable in Finance/Marketing/Economics/Statistics; MBA is a plus 

• At least 5-10 years relevant work experience in Analytics, Data Science, CRM, Strategy, Growth, Program Management. Experience across fast-paced technology-oriented organization e.g. e-commerce/Consulting/Banking/start-up is preferred. 

Preferred Qualifications 

• Strong analytical skills with the ability to interpret and present complex data effectively 

• Ability to manage multiple tasks and meet deadlines in a fast-paced 
  environment 

• Detail-oriented with a strong commitment to accuracy and quality 

• Proven experience in product analysis, data reporting, or a similar role 

• Able to logically break down a problem into steps and define input and output metrics 

• Bilingual English/Chinese 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

What You Will Do 

• Utilize one’s own understanding in local culture and business nature to localize and manage contents needed for product/marketing/development/educational guides
• Proofread and manage (traditional) Chinese within the service in a consistent and professional way (proper nouns and technical terms used within the company)
• Manage and communicate with the partnering translation firm - manage contract and work schedule, proofread translated output, and provide a term and style guide
• Update the translation memory and terminology database and work on documentation
• Reflect stakeholder and local requirements to the translation output
• Communicate with relevant teams to respond to local issues and align on the solution
• Monitor the local service trend and support UX and business

Basic Qualifications  

•  Bachelor’s degree on Advertisement, Public Relations, Journalism, Media, Communication, Business, Design, or equivalent experiences
• Outstanding portfolio demonstrating expert writing skills in English, in areas like UX writing, copywriting, and article writing, as well as experience in running a blog/social media account and producing content
• Ability to clearly understand requirements and fulfill them through long or short written content
• 8+ years of relevant work experience
• Ability to produce writing guidelines and presentations
• Experience of closely collaborating with various internal teams across the company and outsourcing vendors to lead and accomplish projects

Preferred Qualifications 

• Experience working with various teams in a fast-growing environment
• Understanding in product design
• Experience in driving a project from end to end, leveraging insights from both qualitative and quantitative data
• Experience in leading various stakeholders and operating and managing complex project
• Experience working in the IT or e-commerce industry
• Proficient in Traditional and Mandarin Chinese
• Ability to communicate in English

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels.  You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.  

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. 

• Work closely with stakeholders to deep-dive into data issues and provide clear and actionable plans by analyzing data and insights. 

• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code. 

• Work on defining the Marketing Metric, building and maintaining Marketing dashboards. Continuously track marketing campaign results. 

• Communicate effectively and proactively with internal stakeholders.  

• Collaborate with the Marketing Tech team to guide product development by sharing actionable insights from our existing reports. 

Basic Qualifications

• Bachelor’s degree or equivalent experience  
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)  
• Foundational knowledge of statistical concepts and testing methodologies  
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data  
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely 
• Identify key drivers of performance and provide actionable insights to stakeholders through the application of data analytics, scripting and programming skills (Python, SQL) as well as any relevant tools. 

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field 

• Experience in Retail/E-commerce industries, Affiliate Marketing, Performance Marketing, or CRM functions 

• Experience in data ETL (Extract, Transform, Load) and data engineering principles  

• Proficiency with Python or other scripting languages for advanced data manipulation 

• Experience working in a global or multinational team environment 

• Experience collaborating with the engineering team to develop products. 

• Experienced in building machine learning models to enable precision marketing and improve audience targeting accuracy. 

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns.

This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

What You Will Do 

• Utilize one’s own understanding in local culture and business nature to localize and manage contents needed for product/marketing/development/educational guides
• Proofread and manage (traditional) Chinese within the service in a consistent and professional way (proper nouns and technical terms used within the company)
• Manage and communicate with the partnering translation firm - manage contract and work schedule, proofread translated output, and provide a term and style guide
• Update the translation memory and terminology database and work on documentation
• Reflect stakeholder and local requirements to the translation output
• Communicate with relevant teams to respond to local issues and align on the solution
• Monitor the local service trend and support UX and business

Basic Qualifications  

• Bachelor’s degree on Advertisement, Public Relations, Journalism, Media, Communication, Business, Design, or equivalent experiences
• Outstanding portfolio demonstrating expert writing skills in English, in areas like UX writing, copywriting, and article writing, as well as experience in running a blog/social media account and producing content
• Ability to clearly understand requirements and fulfill them through long or short written content
• 8+ years of relevant work experience
• Ability to produce writing guidelines and presentations
• Experience of closely collaborating with various internal teams across the company and outsourcing vendors to lead and accomplish projects

Preferred Qualifications 

• Experience working with various teams in a fast-growing environment
• Understanding in product design
• Experience in driving a project from end to end, leveraging insights from both qualitative and quantitative data
• Experience in leading various stakeholders and operating and managing complex project
• Experience working in the IT or e-commerce industry
• Proficient in Traditional and Mandarin Chinese
• Ability to communicate in English

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels.  You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.  

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. 

• Work closely with stakeholders to deep-dive into data issues and provide clear and actionable plans by analyzing data and insights. 

• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code. 

• Work on defining the Marketing Metric, building and maintaining Marketing dashboards. Continuously track marketing campaign results. 

• Communicate effectively and proactively with internal stakeholders.  

• Collaborate with the Marketing Tech team to guide product development by sharing actionable insights from our existing reports. 

Basic Qualifications

• Bachelor’s degree or equivalent experience  
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)  
• Foundational knowledge of statistical concepts and testing methodologies  
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data  
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely 
• Identify key drivers of performance and provide actionable insights to stakeholders through the application of data analytics, scripting and programming skills (Python, SQL) as well as any relevant tools. 

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field 

• Experience in Retail/E-commerce industries, Affiliate Marketing, Performance Marketing, or CRM functions 

• Experience in data ETL (Extract, Transform, Load) and data engineering principles  

• Proficiency with Python or other scripting languages for advanced data manipulation 

• Experience working in a global or multinational team environment 

• Experience collaborating with the engineering team to develop products. 

• Experienced in building machine learning models to enable precision marketing and improve audience targeting accuracy. 

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns. This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a marketing data professional, you will be responsible for analyzing tens of millions of data points and providing actionable insight for marketing managers and leadership. This insight will help us to create WOW experience for our customers. Marketing analytics creates meaningful insights, seeks answers to complex business questions, and enables effective marketing campaigns.

This is a rare opportunity to be part of a diverse, fast-paced, and dynamic team with so much upward growth potential. You will be a member of the Taiwan marketing team with members from all over the world. You will get a broad end-to-end view of the aggressive expansion of an e-commerce business

What You Will Do:

• Collaborate and be a thought partner for marketing managers, CRM managers, marketing engineers, designers, and other stakeholders to make data-driven decisions.
• Build machine learning models include but are not limited to customer churn, product sales, banner clicks and sales of marketing campaigns.
• Train and deploy machine learning models on both in-house and cloud-based platforms.
• Perform insightful analysis on growth marketing (customer & product) metrics to enable effective marketing campaigns.
• Provide clear and actionable recommendations on CRM promotions by analyzing user behavior data in the APP.
• Conduct hypothesis testing, A/B testing and regression analysis on online ad performance.
• Create a data pipeline to ensure data availability and quality.
• Interpret and present your data story to marketing leadership.
• Foster an analytic culture as part of a growing data team.

Basic Qualifications

• 5+ years’ working experience in machine learning.
• 3+ years’ working experience in SQL.
• 3+ years’ working experience in Python.
• Attention to the detail with ability to validate data, identify data flaws, and create analytical reports.
• Strong critical thinking and problem-solving skills.
• Ability to work independently with a sense of responsibility and exercise judgment in a fast-paced, dynamic environment.
• Strong communication skills to share analysis results in clear and concise manners.
• Proficiency in both Mandarin and English (both verbal and written).

Preferred Qualifications:

• Experience in retail / E-commerce industries.
• Experience in growth marketing and CRM function. 
• Master’s degree in business analytics, data analytics, data science or equivalent experience.
• Experience in data ETL and data engineering.
• Experience in AWS or GCP.
• Strong English skills (both verbal and written).

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have

submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

Company Introduction:

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview:

As a Senior Product Designer, you are the lead designer for our high-scale growth and automation platforms in Taiwan. This is a senior Individual Contributor role for a designer who thrives at the intersection of complex data systems and human-centric interfaces.

You are expected to define the problem space clearly and drive the design strategy from concept to execution. While you will collaborate with Product and Engineering, you are expected to be fully autonomous—capable of conducting your own research, building your own prototypes, and utilizing data to validate your design decisions.

What You Will Do:

1. Problem Definition & Strategic Design Thinking

• The Role: Identify and define the core user problems within our growth and automation tools. You must look past surface-level requests to understand the root cause of user friction or system inefficiency.
• The Expectation: You provide the logic and user-centered reasoning for the design roadmap. You are expected to challenge existing workflows and propose simplified, scalable solutions for complex, data-heavy environments.

2. Interaction & System Design

• The Role: Architect the end-to-end user journey for both internal automation tools and external customer-facing experiences.
• The Expectation: You design for scale. You must create robust design systems and logical flows that handle millions of data points and complex variables without overwhelming the user. You work closely with engineers to ensure your designs are technically feasible.

3. Data-Driven Design & Autonomous Analytics

• The Role: Use quantitative and qualitative data to inform and validate your design hypotheses.
• The Expectation: You do not rely solely on others for insights. You are expected to be comfortable looking at performance dashboards and conversion data (and ideally navigating basic data tools) to understand how your designs impact business metrics.

4. Technical & Operational Insight

• The Role: Maintain a deep understanding of the growth channel's operational workflows to identify where design can reduce manual effort.
• The Expectation: While you are not a campaign manager, you must be a "power user" of the growth platforms. You should know exactly how campaigns are managed to identify "pain points" where better design or automation can replace tedious manual work.

5. Hands-on Prototyping & Execution

• The Role: Deliver high-fidelity designs and interactive prototypes that clearly communicate the vision to stakeholders and engineers.
• The Expectation: You are a master of your craft (Figma, etc.). If a project is moving fast, you are expected to handle the entire design lifecycle independently—from initial wireframes and user testing to final hand-off and visual QA.

Basic Qualifications

• Experience: 8+ years in Product Design, with a focus on high-scale E-commerce, B2C, or SaaS platforms.
• Language: Professional English and Chinese speaker. You must be able to communicate design rationale fluently in English for global alignment and in Chinese for local team collaboration.
• Operational Insight: Experience designing for complex technical systems where data density and automation are high.
• Technical Skills: Expert proficiency in Figma and prototyping tools.
• Independence: A track record of leading design for entire product areas as a senior individual contributor in an ambiguous, fast-paced environment.

Preferred Qualifications

• Familiarity with technical constraints (APIs, front-end frameworks) is a strong plus.
• Prototyping via AI tools
• Analytical Mindset: Expert-level critical thinking. You design based on logic and data, not just aesthetics.

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status.
• We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/

職務概述（Role Overview）
Coupang 正在重新定義消費者的購物體驗，而我們的 程式化廣告（Programmatic Ads）產品 正站在這場轉型的最前線。
我們正在尋找一位具備策略思維的 「獵才型（Hunter）」人才，領導 Coupang 在台灣市場的供給端拓展。
你將全面負責 App 與 Web 發佈方（publishers）的端到端拓展與導入，透過將 Coupang 先進的開放式 API 產品（Search API、Recommendation API）整合至合作夥伴平台中，打造原生、高轉換率的電商體驗。

工作內容（What You Will Do）
1. 策略型供給端開發與市場布局
    • 辨識並成功導入台灣市場中具有高度商業意圖的行動 App 開發商與網站發佈商
（包含工具型、金融科技、生活風格、內容型 App 及遊戲類型）。
    • 協助合作夥伴從傳統展示型廣告模式，轉型為高效能的 Direct API 原生整合。
    • 負責複雜的商業條款談判，聚焦於長期價值創造與深度技術整合。

2. 技術解決方案顧問與資料流管理
    • 作為 Coupang 產品團隊與合作夥伴產品／工程團隊之間的重要溝通橋樑。
    • 推廣 Search API 與 Recommendation API 相較於傳統 SDK 顯示型廣告的技術優勢。
    • 確保開發者應用程式與 Coupang 電商引擎之間的資料可即時、順暢交換，提供高轉換率的即時商品推薦。

3. 程式化廣告生態策略
    • 運用對 供給方平台（SSP）與程式化廣告生態系 的深度理解，將 Coupang 定位為發佈方的核心變現夥伴。
    • 引導開發者從傳統「瀑布式（Waterfall）」廣告模式，順利轉型至成熟的程式化競價（Programmatic Bidding）環境。

基本資格（Basic Qualifications）
    • AdTech 專業背景：8 年以上商務開發經驗，並具備深厚的程式化廣告、SSP 或行動變現相關經歷。
    • 超越橫幅廣告銷售：需對發佈方變現策略有深度理解，並能說明 API 驅動的電商整合如何補強既有營收模式。
    • 資料流與技術理解能力：能清楚說明 API 請求如何被觸發、Metadata 如何傳遞，以及電商引擎如何回傳篩選後的結果；理解行動廣告生態的「底層管線」，而不僅是表層呈現。

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang is reimagining the shopping experience, and our Programmatic Ad products are at the forefront of this transformation. We are looking for a strategic "Hunter" to spearhead our supply-side expansion in Taiwan. You will be responsible for the end-to-end acquisition of direct App & Web publishers , integrating Coupang’s sophisticated open API products(search api, Reco API) into their platforms to create native, high-converting commerce experiences.

What You Will Do  

1. Strategic Supply Acquisition & Territory Planning

• Identify and onboard high-intent mobile app developers and web publishers in the Taiwan market (Utility, Fintech, Lifestyle, and Content apps, Game).
• Transition partners from legacy display models to high-yield Direct API integrations.
• Negotiate complex commercial agreements, focusing on long-term value and deep technical alignment.

1. Technical Solution Consulting & Data Flow Management

• Act as a bridge between Coupang’s product team and the partner’s Products/Engineering leads.
• Evangelize the technical superiority of Search & Recommendation APIs over traditional SDK-based display ads.

• Ensure a seamless exchange of data between the developer’s app and Coupang’s ecommerce engine to deliver real-time, high-converting product recommendations.

1. Programmatic Ecosystem Strategy

• Leverage deep knowledge of Supply-Side Platforms (SSPs) and Programmatic ad ecosystem position Coupang as a primary monetization partner.
• Guide developers through the technical transition from "waterfall" models to sophisticated programmatic bidding environments.

Basic Qualifications

• The AdTech Pedigree: 8+ years in Business Development, with a heavy focus on Programmatic Advertising, SSPs, or Mobile Monetization.
• Beyond "Banner Sales": You must demonstrate a deep understanding of publisher monetization and how complements API-driven e-commerce integrations.
• Data Flow Literacy: You are comfortable explaining how an API request is triggered, how metadata is passed, and how an e-commerce engine returns filtered results. You understand the "plumbing" of the mobile ad ecosystem, not just the "paint."

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

We are seeking a detail-oriented and analytical Lead Business Analysis to join the Taiwan Marketplace team. You will be required to develop the business plan and visibility/dashboards needed to achieve strategic plans and goals, drive decisions and track performance on growth, KPIs like seller acquisition, seller management, selection and GMV of marketplace categories and any strategic initiatives. This role will be critical in generating data backed insights for the business and help in achieving growth goals of the business basis those insights. 

What You Will Do 

• Design, develop and improve automated reports and dashboards to 
  measure performance and support business needs 

• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business. 

• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects 

• Has the potential to become a subject matter expert in areas concerning marketplace e-commerce 

• Has the potential to become a people manager and manage, coach and grow Data analysts 

• Build processes and KPIs reporting to align internal stakeholders on priorities and marketplace initiatives. 

Basic Qualifications  

• Expertise with SQL, SQL tuning, and relational database systems 

• Experience using business intelligence reporting tools (Tableau, Data Cubes, Power BI, etc.) 

• Knowledge of data management fundamentals and data storage principles 

• Excellent verbal and written communication skills to work effectively with cross-functional teams 

• BA/BS/MA/MS, preferable in Finance/Marketing/Economics/Statistics; MBA is a plus 

• At least 5-10 years relevant work experience in Analytics, Data Science, CRM, Strategy, Growth, Program Management. Experience across fast-paced technology-oriented organization e.g. e-commerce/Consulting/Banking/start-up is preferred. 

Preferred Qualifications 

• Strong analytical skills with the ability to interpret and present complex data effectively 

• Ability to manage multiple tasks and meet deadlines in a fast-paced 
  environment 

• Detail-oriented with a strong commitment to accuracy and quality 

• Proven experience in product analysis, data reporting, or a similar role 

• Able to logically break down a problem into steps and define input and output metrics 

• Bilingual English/Chinese 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The Director, Onsite Merchandising will lead demand shaping and onsite experience optimization to drive rapid GMV growth and elevate customer engagement. This role owns the strategy and execution of onsite merchandising assets, customer journey enablement, and large-scale campaign orchestration, working cross-functionally with senior leaders across Product, Tech, Finance, Marketing, Category, CRM, and Design.

This is a highly visible leadership role with direct impact on business performance, customer experience, and long-term platform innovation.

What You Will Do 

• Business Growth & Demand Shaping

Own and drive onsite demand shaping strategy to accelerate customer engagement and commercial performance.
Deliver ≥20% month-over-month GMV growth, with strong accountability for core performance KPIs including CTR and CVR. Translate business goals into scalable onsite merchandising strategies that drive traffic conversion and basket expansion.

• Onsite Merchandising & Product Innovation

Lead the creation of innovative onsite merchandising assets, tailored to different customer segments and shopping missions.
Partner closely with Product and Tech teams to design and launch new product features that improve discovery, relevance, and conversion. Champion AI-led creative and personalization tools, enabling dynamic content, personalized design, and data-driven user experiences.

• Customer Journey & Channel Enablement

Enable a seamless end-to-end user journey across onsite experiences and marketing channels.
Ensure onsite merchandising strategies are tightly integrated with CRM, performance marketing, and brand initiatives.

• Campaign & Event Leadership 

Own planning and execution of major commercial events andncampaigns (e.g., CNY, 618, Double 11, seasonal mega sales).
Maximize business impact through strategic assortment presentation, thematic storytelling, and real-time optimization during campaigns.

• Cross-Functional Leadership

Act as a key strategic partner to Finance, Product, Tech, Category Management, CRM, Design, and Marketing teams.
Provide thought leadership, align stakeholders, and drive execution excellence across complex, matrixes organizations.

Basic Qualifications  

• Proven leadership experience within eCommerce, retail, or internet services environments.
• Experience working in high-growth, fast-paced organizations with large transaction volumes.
• Deep understanding of traffic optimization, conversion funnels, and onsite performance levers.
• Demonstrated ability to conceptualize and launch product features that materially improve customer engagement.
• Experience building or leveraging AI-driven creative, personalization, or recommendation solutions is highly preferred.
• Data-driven decision maker, comfortable working with performance metrics, experimentation, and business cases.
• Strong track record of driving GMV growth and traffic conversion at scale through onsite or product-led strategies.
   

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

We are hiring for a global top-tier digital asset exchange, serving millions of users across multiple continents. The company operates in a highly competitive, fast-moving market and is known for strong product execution, deep liquidity, and rapid global expansion.

They are now hiring a Social Media Lead to own global social strategy and execution across platforms. This role is responsible for global social media strategy, content innovation, and growth governance. You will lead social matrix operations across multiple platforms, working closely with regional teams, content creators, and marketing leadership.

We are looking for someone creative, culturally sharp, and execution-driven, who understands the pace and dynamics of the Web3 / exchange industry.

Core Responsibilities

• Strategic Growth: Design and execute a robust Twitter roadmap that integrates seamlessly with broader marketing objectives.

• Creative Content Production: Produce high-impact visual assets—ranging from viral memes and GIFs to punchy short-form videos—tailored to capture audience attention.

• Community Cultivation: Manage daily interactions and dialogue to build a welcoming, active, and supportive digital ecosystem.

• Event Leadership: Coordinate and host live AMA (Ask Me Anything) sessions featuring key opinion leaders and industry specialists.

• Data-Driven Optimization: Evaluate key performance indicators (KPIs) to assess campaign reach and refine tactics based on analytical insights.

• Trend Monitoring: Keep a pulse on evolving platform algorithms, emerging digital trends, and industry standards.

• Unified Branding: Partner with internal departments to maintain a synchronized brand identity across every touchpoint.

Candidate Requirements

• Platform Expertise: A demonstrated history of managing professional social media profiles, specifically focused on the Twitter/X landscape.

• Industry Background: Mandatory prior experience working within a Centralized Exchange (CEX) environment.

• Web3 Proficiency: A sophisticated grasp of the crypto space and the nuances of decentralized communities.

• Cultural Fluency: A natural instinct for meme-driven communication and the ability to spark engagement through relatable content.

• Bilingual Communication: Mastery of both English and Mandarin, with exceptional clarity in writing and speaking.

• Collaborative Versatility: Equally effective when spearheading solo projects or contributing to group initiatives.

• Youth Culture Alignment: A genuine enthusiasm for social media and a deep-seated understanding of Gen Z behaviors and preferences.

• Analytical Toolset: Proficiency in utilizing standard industry software to track and interpret social media metrics.

What you’ll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. In this role you’ll evangelize Jamf by identifying and developing new business through outbound prospecting efforts within a specific territory.  Your efforts will aid in the development of pipeline growth and territory sales in Greater China area which includes Hong Kong, Taiwan and mainland China.  The Sales Development Representative is an integral part of our inside sales organization, working closely with our Account Executives and Sales Engineers to grow new business.  As a member of the Jamf family, you will contribute to our high energy, collaborative and fun environment. 

This role is offered as hybrid, with the expectation to be in the office 3 days per week of your choosing. We are only able to accept applications for those based in Taipei and have sponsorship to live and work in Taipei. #LI-Hybrid

What you can expect to do in this role:

• Prospect into the assigned territory to find leads for the Sales team.
• Follow up on incoming leads and convert them to opportunities.
• Develop a well-rounded understanding of Jamf sales philosophy, market and customers.
• Use Salesforce to accurately manage and note calls, leads and opportunities.
• Answer incoming calls, chats and e-mail
• Go above and beyond to deliver an excellent customer journey
• Work closely with the extended Sales team and the Marketing team.
• Contribute to the improvement of tools and processes within a rapidly evolving environment.
• Maintain accurate records of leads passed to sales and the success of leads converted into opportunities

What we are looking for:

• 4 year / Bachelor's Degree preferred; a combination of relevant experience and education may be considered
• 2 years+ experience in a sales, business or entrepreneurial role (required)
• Business level proficiency in English. Native or bilingual in Chinese (required)
• Performs all job responsibilities in alignment with the core values, mission and purpose of the organization
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity
• Supports and promotes a positive, inclusive workplace; one in which the talents and strengths of our increasingly diverse workforce are welcomed, further developed and manifested in our work
• Prospecting skills, cold calling, business-to-business sales experience (Software sales a plus)
• Strong communication skills and business acumen
• Can collaborate and influence in a “win as a team” environment
• Ability to multi-task, prioritize and manage time effectively
• Resourceful
• Has a drive for results and a motivated spirit
• As a Jamf employee you will be expected to travel up to 10% to attend events specific to your role include international travel.

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
• We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.
• We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.
• You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.
• We set achievable targets, help each other out, and share best practices across the team.
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.

The Account Executive will drive new business growth by independently sourcing, managing, and closing high-value strategic opportunities in the Employer of Record (EOR) space, with a consistent focus on winning deals and expanding market presence. 

Key Attributes

• EOR Experience
  Deep understanding of the EOR landscape, global employment compliance, cross-border hiring, onboarding, and workforce solutions. Has previously sold EOR solutions or worked in a provider, demonstrating an ability to speak credibly to HR, legal, and finance stakeholders.
• Hunter Mentality
  Self-motivated and tenacious; thrives in outbound-focused environments. Actively sources new leads via cold outreach, networking, social selling, and strategic prospecting. Builds a strong personal pipeline without reliance on inbound marketing.
• Proven Closer
  Exceptional track record of closing complex, high-value B2B deals with a win rate of 30% or higher. Demonstrates strong control of the sales process from qualification to close. Brings confidence in handling long sales cycles and C-level negotiations.
• Strategic Thinking
  Can identify and prioritize high-potential accounts. Aligns sales strategy with the company’s growth goals. Understands the client’s business drivers and positions EOR solutions as a competitive advantage.
• Consultative Selling Skills
  Expert in building trust and identifying pain points. Uses discovery to guide prospects toward the best-fit solution. Strong ability to articulate value proposition in both business and technical terms.
• Data-Driven & Accountable
  Monitors pipeline metrics, conversion rates, and activity levels to optimize performance. Operates with a results mindset and embraces accountability for individual revenue targets.

Our ideal candidate:

• Has 5–8+ years of experience in B2B SaaS or workforce solutions sales, with a minimum of 2–3+ years in EOR global employment or HR compliance experience, and a proven track record of selling into global or multi-region markets.
• Has demonstrated career growth in hunter roles (e.g., SDR to AE progression or full-cycle AE roles).
• Has a proven history of meeting/exceeding quota in a high-performance sales environment.
• Fluent in English and Mandarin.
• Is comfortable selling into C-suite, HR, Legal, Finance, and Procurement stakeholders across global and regional companies.
• Is skilled in managing multiple stakeholders, navigating complex org structures, and leading consultative discussions.
• Ideally brings a personal network or prospecting familiarity from SMB, mid-market, to enterprise clients in key regions (e.g., North America, EMEA, APAC).
• Is proficient with CRM (Salesforce preferred), LinkedIn Sales Navigator, Gong, and sales enablement tools.
• Strong written and verbal communication.
• Is disciplined with pipeline hygiene, forecasting, and reporting.
• Thrives in a fast-paced, scale-up environment with minimal oversight.
• Takes initiative, brings energy, and collaborates well with internal teams (Marketing, Product, Operations).
• Values integrity, transparency, and delivering on commitments.

The Account Executive will drive new business growth by independently sourcing, managing, and closing high-value strategic opportunities in the Employer of Record (EOR) space, with a consistent focus on winning deals and expanding market presence. 

Key Attributes

• EOR Experience
  Deep understanding of the EOR landscape, global employment compliance, cross-border hiring, onboarding, and workforce solutions. Has previously sold EOR solutions or worked in a provider, demonstrating an ability to speak credibly to HR, legal, and finance stakeholders.
• Hunter Mentality
  Self-motivated and tenacious; thrives in outbound-focused environments. Actively sources new leads via cold outreach, networking, social selling, and strategic prospecting. Builds a strong personal pipeline without reliance on inbound marketing.
• Proven Closer
  Exceptional track record of closing complex, high-value B2B deals with a win rate of 30% or higher. Demonstrates strong control of the sales process from qualification to close. Brings confidence in handling long sales cycles and C-level negotiations.
• Strategic Thinking
  Can identify and prioritize high-potential accounts. Aligns sales strategy with the company’s growth goals. Understands the client’s business drivers and positions EOR solutions as a competitive advantage.
• Consultative Selling Skills
  Expert in building trust and identifying pain points. Uses discovery to guide prospects toward the best-fit solution. Strong ability to articulate value proposition in both business and technical terms.
• Data-Driven & Accountable
  Monitors pipeline metrics, conversion rates, and activity levels to optimize performance. Operates with a results mindset and embraces accountability for individual revenue targets.

Our ideal candidate:

• Has 5–8+ years of experience in B2B SaaS or workforce solutions sales, with a minimum of 2–3+ years in EOR global employment or HR compliance experience, and a proven track record of selling into global or multi-region markets.
• Has demonstrated career growth in hunter roles (e.g., SDR to AE progression or full-cycle AE roles).
• Has a proven history of meeting/exceeding quota in a high-performance sales environment.
• Fluent in English and Mandarin.
• Is comfortable selling into C-suite, HR, Legal, Finance, and Procurement stakeholders across global and regional companies.
• Is skilled in managing multiple stakeholders, navigating complex org structures, and leading consultative discussions.
• Ideally brings a personal network or prospecting familiarity from SMB, mid-market, to enterprise clients in key regions (e.g., North America, EMEA, APAC).
• Is proficient with CRM (Salesforce preferred), LinkedIn Sales Navigator, Gong, and sales enablement tools.
• Strong written and verbal communication.
• Is disciplined with pipeline hygiene, forecasting, and reporting.
• Thrives in a fast-paced, scale-up environment with minimal oversight.
• Takes initiative, brings energy, and collaborates well with internal teams (Marketing, Product, Operations).
• Values integrity, transparency, and delivering on commitments.

Job Overview  

We are seeking a Partnership Manager to join us at Vulcan, the GenAI Security brand of AIFT. In this role, you will be a core member in expanding Vulcan’s presence in Taiwan. You will be primarily responsible for business development, ecosystem building and relationship management of Vulcan in the market. 

If you are passionate about making a unique impact, as well as securing the future for enterprises through delivering cybersecurity for GenAI - one of the most disruptive and fastest-growing technology trends, this is the role for you. 

Know more about how we deliver transformation at: https://vulcanlab.ai/  

Responsibilities and Duties  

1. Account Development for Key Distributors 

• Nurture the relationship with key partners and develop joint GTM plans 

• Successfully achieve technical enablement by drawing resources and smoothening the communication between partner and Vulcan 

• Translate and produce commercial and technical artifacts 
   

      2. Business Development & Pipeline Management 

• Identify emerging trends and business opportunities within Taiwan in the GenAI Security landscape 

• Pursue and nurture new business opportunities, including potential clients, markets, and partnership possibilities 

• Tailor strategies and communication to align with Taiwan business practices and cultural nuances 

• Be accountable for the sales performance of the region through managing a strong pipeline with clear and accurate business forecasts 

• Lead and manage a strong sales pipeline and disciplined deal-closing process including competitive analysis, negotiation, pricing, and contract drafting

      3. Ecosystem Building 

• Develop, implement, and manage the execution of partnership business plans and programs with strategic partners in the region, aligned with overall business objectives 

• Identify, evaluate, and onboard new potential partners to expand our ecosystem and market reach 

• Facilitate contract negotiation and approval with partners, as well as manage risk and financial assessments in collaboration with corporate functions such as Legal and Risk 

• Plan and drive new enablement, practice building, joint go-to-market strategies with key partners to create new business opportunities and pipeline and drive revenue growth 

      4. Marketing & Product Development Support 

• Participate in relevant industry events, webinars, etc., to showcase our solutions and act as an ambassador for the company, highlighting our brand, expertise, and fostering trust 

• Provide market insights and customer feedback to the product development team to inform product roadmap and feature prioritization 

Requirements and Qualifications  

• Experience: A minimum of 3 years in business development, sales, or a similar role within the tech or cybersecurity industry. 

• Cultural Insight: Deep understanding of business culture and an ability to adapt strategies accordingly, complemented by relevant industry (vertical) experience.

• Language: Fluent in English and Mandarin, both written and spoken. 

• Skills: Excellent communication and negotiation skills, with a strong ability to persuade and influence stakeholders. 

• Mindset: Entrepreneurial spirit with a growth mindset, always ready to learn fast in a high-growth startup environment 

• Education: Bachelor's degree in Information Technology, Information Management, Business Administration, or a related field.

Why Join Us? 

• Innovative Environment: Be part of a company at the forefront of technology to provide security in GenAI, with opportunities to work on groundbreaking projects. 

• Growth Opportunities: Take your career to new heights with our career development programs and growth-focused culture. 

• Dynamic Team: Join a multi-cultural and dynamic team of dedicated professionals who inspire and support each other. 

• Compensation: Competitive salary and benefits package, commensurate with experience and performance. 

Application Process: 

If you're ready to embark on this exciting journey and contribute to shaping the future of GenAI security, please submit your resume outlining your relevant experience and motivation for applying.

Job's mission

As a Principal / Senior Process Engineer, you will play a key role in advancing ASM’s semiconductor process technologies. You’ll leverage your expertise in thin-film deposition and materials characterization to develop innovative solutions for next-generation devices. Your work will directly influence product performance and enable breakthroughs in logic, memory, and power applications.

What you will be working on

• Research, develop, and optimize semiconductor processes focused on Advanced Packaging including depositions (ALD, PECVD, PVD, ECP) and surface preparation.
• Design and conduct complex experiments using DOE and RSM methodologies; interpret and analyze experimental data.
• Develop new films or processes for emerging packaging applications like W2W/D2W Hybrid bonding and perform advanced materials characterization.
• Provide mentorship to Process Engineers and lead technical problem-solving sessions using scientific methods and tools such as Ishikawa diagrams.
• Collaborate with customers and marketing teams to define requirements and execute demonstrations.
• Troubleshoot equipment issues through hands-on engagement and ensure successful product transfer to customers.
• Draft technical papers, generate Intellectual Property, and present findings to professional audiences.
• Travel up to 10% to support remote sites and customer engagements.
• May supervise process engineering technicians and provide input on performance evaluations.

What we are looking for

• Bachelor's, Master’s or PhD in Chemical Engineering, Materials Science, Electrical Engineering, or Physics.
• Direct experience working on D2W/W2W Hybrid bonding including surface preparation steps
• Minimum 10 years of combined education, research, and work experience in thin-film deposition (ALD, CVD, PECVD) and advanced packaging processes.
• Proficiency in materials characterization techniques (XPS, SIMS, RBS, AFM, XRR, XRD, TEM, SEM, ellipsometry).
• Knowledge of electrical characterization techniques for CMOS devices.
• Ability to manage complex process development projects, including schedules, budgets, and personnel.

What sets you apart

• Expertise in integration advanced packaging process flows like CoWoS, SoIC, InFO.
• Experience in contributing Process and equipment qualification data towards a full Semiconductor equipment PLC process
• Experience with advanced metrology/Inspection characterization techniques
• Strong communication skills to convey technical concepts clearly.

Responsibilities

• Build and grow customer relationships.
• Identify technology inflections through customer interaction and articulate these inflections to internal stakeholders to help drive development of products.
• Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
• Drive projects that secure business and build trust in ASM’s capabilities.  Coordinate management reviews and alignment.
• Other duties as and when assigned

Education & Experience:

• Master or Ph.D. in Materials Science, Electrical Engineering, Chemical Engineering, Physics, or related field.
• 15+ years of experience in the semiconductor field, especially in Epitaxy or Thin Film/PEALD or PECVD/LPCVD module process development.
• Solid technical understanding of advanced CMOS fabrication processing , integrated flow, chemistry, and physics.
• Proven success in building collaborative partnerships with customers and internal organizations.
• Strong market and industry knowledge and awareness of trends associated with our customer’s environments to properly develop and deploy customer solutions
• Experienced working with local, regional and global teams. High level of collaboration and work across other divisions – both co-located and globally to meet common goals and targets
• Adept at thinking strategically, organizing and illustrating those thoughts and translating plans into action within a matrixed environment
• Possess the ability to self-direct and prioritize among competing goals and exhibit flexibility in a fast-paced environment
• Demonstrated excellence in communication (verbal and written), negotiation, presentation, and interpersonal skills.

Job Responsibilities

• To lead process team for key customer new products/applications penetration.
• To maintain sustain application position with customer HVM team.
• Module process and equipment fundamental improvements.
• Define overall NPI program schedules, align on, and drive required execution plans and program deliverables to completion while meeting critical milestones (customer’s roadmap)
• Proactively identify talent and continuously develop team members with a deliberate roadmap.
• Develop metrics to measure NPI program performance and to drive improvement through successive product introduction.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.

Education & Experience:

• Materials Science, Electrical Engineering, Chemical Engineering, Physics, or related field.
• 15+ years(bachelor) or 12+years(M.S./Dr.) of experience in the semiconductor field, especially in Thin Film/PECVD/LPCVD/ALD module process development. Tool vendor experience is plus.
• Strong project management and analytical skills
• Proven success in building collaborative partnerships with customers and internal organizations.
• Effective English oral and written communication skills
• Strong leadership qualities to exercise influence both throughout the organization and with BU/Service Team.
• Goal and customer oriented
• Positive and energetic attitude with strong work ethic and initiative

About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

^{About the role}

[The seniority/title is determined by job-related skills, experience, and evaluation after the interview.] 

We’re hiring Product Builders to shape the future of marketing for agents — where AI agents are no longer tools, but active participants in how products are built, decisions are made, and value is delivered.

AI agents are fundamentally reshaping:

• how products are built (AI-native, faster, more iterative)
• how marketing flows work (agent-driven discovery, decisioning, and execution)
• how brands and customers communicate (from campaigns → conversations → autonomous interactions)

This shift unlocks a new wave of opportunities — to redesign workflows, reimagine user experiences, and build entirely new product categories.

This is not a traditional PM / designer / engineer / GTM role.

You’ll operate as a builder at the frontier, using vibe coding, AI tools, and rapid prototyping to explore and ship products in this emerging space. You won’t just define what to build — you’ll build, test, and evolve it.

What you’ll do

Build, not just define

• Design and ship products — where agents discover, decide, and act on behalf of users.
• Ship fast, learn fast — iterate based on simulation or real usage.

Own problems end-to-end

• Identify meaningful problems worth solving (clear “why this matters”).
• Drive from discovery → prototype → launch → iteration → scale.

Operate with high agency

• Don’t wait for perfect clarity — create momentum, test hypotheses, and move forward.
• Take ownership of outcomes, not just outputs.

Redesign how brands and customers interact

• Explore new interaction models: agent-to-agent, human-in-the-loop, and autonomous workflows.
• Reimagine marketing workflows as agent-driven systems, not static funnels.

Focus on what truly matters

• Identify the core 1–3 things that make the product valuable, and execute them exceptionally well.
• Avoid overbuilding — prioritize signal over noise.

Collaborate to ship impact

• Work closely with engineering, design, data, and GTM as co-creators.
• Continuously refine based on real-world feedback and data.

What we’re looking for

We’re looking for experienced, high-agency product builders who thrive in new, undefined spaces.

Core traits

• Builder mindset: you ship, iterate, and learn quickly.
• High agency: you don’t wait — you create momentum.
• Strong product taste: you know what good looks like and push toward it.

Experience

• 3–8+ years in product, engineering, startup, or builder roles.
• Experience shipping products end-to-end (0→1 or 1→n) with multiple showcases, with learning and problems to share.
• Exposure to AI-native products, LLMs, or automation is required.

Skills

• Comfortable operating in ambiguity and fast-changing environments.
• Hands-on with prototyping (no-code, low-code, or code).
• Strong prioritization and product judgment.

Mindset

• You believe the future is being built now — and you want to build it.
• You learn by doing, not waiting.
• You care about real customer impact.

Bonus points

• Experience with AI agents, agent workflows, or automation systems
• Familiarity with marketing automation, CRM, or customer engagement platforms
• Experience with building AI products
• Background in startups or 0→1 product environments
• Technical background (engineering, data, etc.)

Why join us?

We’re at the start of a major shift: From marketing to users → marketing for agents. The way products are built, how decisions are made, and how brands interact with customers is being rewritten — and we’re building at the center of it. This means:

• New product categories
• New interaction models
• New ways to drive ROI

There are countless opportunities to create value for our customers in this wave — and we’re looking for builders to explore and capture them.

What success looks like in the first 6 months

• You’ve shipped multiple prototypes or products in the marketing-for-agents space with business impact
• You’ve identified and validated at least one high-impact opportunity in this new paradigm
• You’re operating as a trusted builder, turning ideas into real outcomes
• You’ve helped redefine how agent-driven marketing workflows should work
• Your work has contributed to shaping Appier’s direction in AI agents and agentic marketing

#LI-AK1

Location: [Taiwan] 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

You Will:

• Analytical Support & Insights
  • Partner with the Account Management team to provide data-driven insights that support revenue, margin, and performance optimization
  • Analyze data from internal systems and translate findings into clear, actionable business recommendations
• Reporting & Data Solutions
  • Design, build, and maintain scalable reporting and dashboard solutions for key stakeholders
  • Translate local market business requirements into structured data outputs and reporting frameworks
• Process Design & Optimization
  • Conceptualize, recommend, and implement standardized guidelines and repeatable processes to improve efficiency and consistency
  • Identify opportunities to streamline workflows and enhance operational performance
• Data Governance
  • Ensure data accuracy, consistency, and integrity across systems and reporting outputs
  • Establish best practices for data validation and ongoing quality control
• Cross-functional Collaboration
  
  • Lead and coordinate cross-functional initiatives (e.g., AM, Sales, Tech) to improve business operations across the Greater China region

Desired Experience: 

• 5 years of experience in data-driven roles within adtech, finance, consulting, or performance / growth marketing
• Prior experience in analytical functions (e.g., analytics, FP&A, strategy, performance optimization) preferred
• Exposure to client-facing environments or stakeholder management is a plus
• Strong analytical thinking with the ability to translate data into actionable business decisions
• Proven experience working with core business metrics (e.g., revenue, margin, ROI, CAC) and making trade-off decisions
• High attention to detail with a structured approach to problem-solving
• Basic understanding of retargeting and the RTB model
• Familiarity with e-commerce and online advertising ecosystems, especially within APAC markets
• Advanced proficiency in Excel, PowerPoint, g-suite
• Working knowledge of SQL and/or Python is a plus
• Demonstrated ability to take ownership and drive initiatives end-to-end
• Proactive, self-driven, and comfortable working with ambiguity
• Experience collaborating across cross-functional teams (e.g., Sales, Product, Tech)
• Strong communication and stakeholder management skills
• Fluent in English (written and spoken

We Offer: 

• Unique opportunity to join an award-winning, fast-growing tech company
• Ability to work in a truly international environment and win the market with the best people
• Great environment for growth and professional development

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.