Company Background

Our client is a global technology company transforming the way brands and agencies make marketing decisions. Their platform enables marketers to plan and activate cross-channel, programmatic media campaigns using real-time market research, proprietary audience data, advanced analytics, and more than 150 integrated partners including Facebook, Instagram, Pinterest, Snapchat, and Twitter. The company operates across North America, Europe, the Middle East, Asia, and Australia.

Project Description

The Data Operations Team's primary responsibility is to build, support and maintain the data pipelines database infrastructure and maintain efficient data stores. They work on improving reliability, scalability and efficiency of databases, data pipelines and data stores by engineering solutions that hosts the large amount of data the team uses as well as monitor, alert and auto-remediate issues that rises.

Technologies

• Oracle
• MySQL
• RAC/Dataguard
• Linux
• Scripting (Shell/Python/Ruby)
• Vertica, Druid, Kafka, Hadoop, Snowflake
• Redis, Mongo, Aerospike
• Ansible/Puppet

What You'll Do

• Perform database and system patching;
• Ensure regular system maintenance and operational stability;
• Install and configure new machines;
• Maintain and support database clusters, ensuring high availability and performance;

Job Requirements

• Strong expertise in Oracle RAC;
• 5+ years of experience in Oracle RAC and MySQL database administration;
• Solid experience with RAC/Data Guard maintenance, database installation and upgrades, backup and recovery, performance tuning, and security management;
• Hands-on experience with Linux systems;
• Good understanding of system administration principles;
• Experience with other databases (e.g., PostgreSQL, MySQL);
• Familiarity with scripting languages such as Shell, Python, or Ruby;
• Strong communication skills with the ability to clearly explain technical concepts to both technical and non-technical stakeholders;

What Do We Offer

The global benefits package includes:

• Technical and non-technical training for professional and personal growth;
• Internal conferences and meetups to learn from industry experts;
• Support and mentorship from an experienced employee to help you professional grow and development;
• Internal startup incubator;
• Health insurance;
• English courses;
• Sports activities to promote a healthy lifestyle;
• Flexible work options, including remote and hybrid opportunities;
• Referral program for bringing in new talent;
• Work anniversary program and additional vacation days.

The Sr. Organizational Learning and Development Specialist will support driving the design and delivery of Verisign learning curriculum and take responsibility for key initiatives that includes management of learning systems and analytics. The role will demonstrate a high level of organizational design, instructional design, and project management, as well as in-person and virtual facilitation skills.

Key Responsibilities

Organizational Support

• Advise departmental stakeholders in support of OD programming needs that may include team building, conflict resolution, change management, management skills and other organizational issues relevant to the business needs. Develop a consultative relationship with key stakeholders and conduct needs analyses to determine appropriate development needs. Identify the proper blend of instructor- led, hands-on, and web-based training to be used based on content, audience, and business needs. Continuously evaluate the effectiveness of training/organizational learning and shares findings and recommendations.

Course Design & Facilitation 

• Serve as an internal advisor/coach/facilitator to departmental stakeholders on the instructional design, development, and delivery of training/organizational learning events. Consult on and support the learning strategy for leadership development. Coordinates organizational learning development activities with internal customers and external training delivery partners.

Learning Management System (LMS) Administrator

• Serve as hands-on lead resource for LMS administration, reporting and user support. Work with internal subject matter experts and stakeholders on compliance training programs and reporting. Identify ways to improve tracking and reporting mechanisms to create more transparency for learning initiatives across the organization.

Vendor Coordination

• Support effective vendor relationships and their relevant use, evaluating scope of work, performance, and expenses. Prioritize and implement vendor solutions needed to support learning objectives.

Qualifications

• 4 Year Bachelor’s Degree or equivalent work experience (Business, Liberal Arts, I/O or Org Psychology – with practical rather than clinical HR or OD focus); Graduate degree preferred
• 8+ years’ related business experience in the following:
• Internal client-based delivery of professional service-oriented results and solutions
• At least 5 years’ facilitation delivery experience both in person (recently) and virtual, including executive audiences
• Administrative experience with an LMS
• Reporting and analytics experience
• Corporate project and budget management, vendor management
• Instructional learning design expertise (leadership development experience highly preferred)
• Exposure to various coaching models
• Experience and ability to collaborate effectively with corporate employees and stakeholders at all levels
• Highly effective communicator, demonstrating ability to partner and influence, required

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $123,500 - $167,100.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

We are seeking an experienced Senior Engineer - ServiceNow Platform with deep technical expertise in IT Service Management (ITSM), IT Asset Management (ITAM), Platform Integrations, Discovery. The ideal candidate will have proven experience designing, implementing, and managing complex ServiceNow platform solutions. This role will involve overall platform implementation, driving innovation, ensuring system optimization, and responsible for solution design for platform delivery. Ideal candidates demonstrate strong leadership skills to guide technical teams and business stakeholders.

Key Responsibilities:

• Platform Strategy:
• Lead the overall design of the ServiceNow platform, ensuring alignment with business goals and industry and technical best practices.
• Collaborate with business leaders, stakeholders, and technical teams to develop and implement innovative solutions using ServiceNow platform.
• Define platform roadmaps, by ensuring scalability, performance, stability, and audit compliance.
• Lead the design of workflows, integrations, and modules to extend the ServiceNow platform’s capabilities.
• ServiceNow Implementation & Optimization:
• Drive the end-to-end implementation of ServiceNow solutions, focusing on Core foundation, ITSM, ITAM, ITOM, SecOPs, GRC, TPRM, and other relevant modules.
• Manage platform upgrades and ensure all applications are optimized and adhere to enterprise security and compliance standards.
• Provide technical guidance to configure, customize, and develop on the ServiceNow platform based on business needs.
• Manage the documentation of solutions, internal technical and process knowledge base materials, and training of process owners and stakeholders.
• Leadership:
• Provide process governance and technical best practices.
• Providing mentorship and guidance for a team of ServiceNow engineers
• Work closely with cross-functional teams (IT, Security, Engineering, Finance, HR) to drive adoption and ensure platform success.
• The ability to meet strict deadlines and other targets both individually and as the leader of multiple teams, strong decision maker.
• Stakeholder Engagement & Communication:
• Engage with executive leadership and management to understand business objectives, providing solutions that deliver tangible value and measurable outcomes.
• Coordinate with ServiceNow team management to ensure clear communication regarding project status, challenges, and milestones.
• Continuous Improvement:
• Establish technical governance and best practices to continuously improve platform performance and operational efficiency.
• Stay current with the latest ServiceNow trends, releases, and best practices, proactively applying new technologies and functionalities to enhance the platform.
• Create a safe space for engineering team members to experiment with technical solutions that may solve organizational problems.

Required Qualifications:

• Experience:
• 8+ years of experience with ServiceNow, including deep technical expertise in ITSM, ITAM, ITOM, SecOPs, GRC, and TPRM modules.
• Strong experience in architecture and design of ServiceNow platform implementations, including workflows, custom apps, and integrations.
• Proven experience leading technical teams, process governance and delivering large-scale projects.

• Technical Skills:
• Proficiency with scripting languages (JavaScript, Glide, etc.) in the context of ServiceNow platform development and Service Portal (HTML, CSS, AngularJS, SASS, Bootstrap)
• Strong understanding of CMDB, Asset Management, Discovery, Portal, Incident, Problem, and Change Request Management processes.
• Experience integrating ServiceNow with external systems via REST/SOAP APIs, Integration Hub and Spokes.
• Nice to have Perl and Python programming in Linux environment.
• Experience with Agile, Scrum and Kanban development methodologies.

• Leadership & Communication:
• Demonstrated ability to mentor technical teams, ensuring a collaborative and high-performance culture.
• Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders.

• Education/Certifications:
• Bachelor's degree in IT, Business, or related field preferred or equivalent work experience.
• ServiceNow Certified Implementation Specialist (ITSM, ITAM, or similar).
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Application Developer (CAD).
• ITIL v3/v4 certification is a plus.
• Certified Technical Architect (CTA) is a big plus.

This position is based in our Reston, VA office and offers a hybrid work schedule.

The pay range is $135,800- $183,800.

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

About the team

About the Role

What you’ll be doing

• Oversee the design, implementation, and maintenance of scalable and resilient cloud infrastructure on platforms spanning AWS and GCP. Ensure high availability, reliability, and performance of critical systems
• Collaborate with your peers to be responsible for the entire software lifecycle, seek the right problem to solve, and strive for excellence
• Manage individual project priorities, deadlines, and deliverables related to your technical expertise and assigned domains
• Lead incident response efforts, working closely with cross-functional teams to resolve issues quickly and minimize downtime. Implement effective incident management processes and post-incident reviews
• Collaborate with security teams to ensure the integrity and security of infrastructure and applications. Implement security best practices and compliance standards
• Identify performance bottlenecks and optimize system resources for maximum efficiency. Conduct regular performance tuning and capacity planning exercises
• Drive continuous improvement initiatives within the team and across the organization. Proactively identify areas for enhancement and implement solutions to address them
• Maintain comprehensive documentation of systems, processes, and procedures. Foster a culture of knowledge sharing and contribute to the collective learning of the team
• Participate in 24x7 on-call rotation, and be available to work with global teams in the event of critical outages

We’re excited if you have

• 12+ years of experience in DevOps/SRE roles
• Experience in cloud-focused software development, preferably in Go, Python, or other object-oriented programming languages
• Experience with a number of the following: ECS, Docker, Kubernetes, Envoy, Istio, Linkerd, Solo
• Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation
• Strong understanding of distributed systems, microservices architecture, and cloud-native technologies
• The drive and self-motivation to understand the intricate details of a complex infrastructure environment
• Strong proficiency in cloud platforms such as AWS, Azure, or GCP
• Solid understanding of networking, security, and compliance principles
• Proven track record of driving results and delivering high-quality solutions in a fast-paced environment
• Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment
• Certifications in relevant technologies such as Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, or Certified Information Systems Security Professional (CISSP) are preferred
• BS Degree in Computer Science or Equivalent
  
  

#LI-SK8

About the team

About the Role:

We are seeking a talented and experienced SRE (Site Reliability Engineering) Senior Software Engineer to join our dynamic team. The ideal candidate will have a strong background in SRE practices, cloud infrastructure management, and automation. If you have a consistent track record of architecting and building large-scale systems, enjoy solving intriguing system challenges at internet-scale, and if you are innovative at heart, and have a great balance of skills in learning, organizing, building, and enjoy making an impact, this role might be a great fit for you!

What you’ll be doing:

• Design & Infrastructure

  • Contribute to postmortem culture by facilitating comprehensive, blameless post-incident reviews that identify root causes, contributing factors, and actionable remediation items. Track incident trends to identify systemic issues and prioritize reliability improvements.

  • Implement chaos engineering practices to proactively identify failure modes, validate system resilience, and build confidence in recovery procedures. Conduct game days and disaster recovery exercises.

• SRE Process & Principles Implementation

  • Deploy and evolve SRE practices across the organization by establishing core SRE principles, frameworks, and methodologies. Define and implement service reliability practices, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets, to balance innovation velocity with system reliability.

  • Manage Error Budgets as a mechanism for making data-driven decisions about feature velocity vs. reliability. Track, report, and enforce error budget policies, facilitating conversations between engineering and product teams about risk tolerance and release decisions.

• Reliability Engineering & Infrastructure

  • Reduce toil through automation by identifying repetitive operational work and systematically eliminating it through infrastructure-as-code, automation frameworks, and intelligent tooling. Measure and track toil reduction efforts, aiming to keep toil below 50% of team time.

  • Implement capacity planning processes that ensure systems have adequate headroom to meet SLOs during peak traffic, unexpected load spikes, and degraded states. Develop predictive models and automated scaling mechanisms.

• Observability, Monitoring & Reporting

  • Build comprehensive observability systems that provide deep visibility into service health, performance, and user experience. Implement monitoring strategies based on the Four Golden Signals (latency, traffic, errors, saturation) and USE/RED methodologies.

  • Create SRE dashboards and reporting mechanisms that provide real-time visibility into SLO compliance, error budget consumption, and system reliability metrics. Develop executive-level reporting on reliability trends, incident impact, and improvement initiatives.

  • Establish alerting strategies that are actionable, symptom-based, and aligned with SLOs. Reduce alert fatigue by tuning thresholds and eliminating noise while ensuring critical issues trigger appropriate responses.

• Collaboration and Leadership

  • Partner with development teams to implement reliability from the design phase using SRE principles. Conduct design reviews focused on failure modes, scalability, observability, and operational concerns. Guide teams in building services that meet SLO requirements.

  • Collaborate through code reviews and design reviews, ensuring infrastructure-as-code, automation scripts, and reliability improvements follow best practices, are well-documented, and maintain high-quality standards.

  • Manage project priorities using error budgets as a decision-making framework. Leverage agile methodologies while ensuring reliability work gets appropriate prioritization alongside feature development.

• Operational Excellence & Continuous Improvement

  • Identify and eliminate performance bottlenecks through detailed analysis of metrics, traces, and profiles. Optimize system resources, tune configurations, and implement auto-scaling to ensure SLO compliance during varying load conditions.

  • Drive continuous improvement through SRE feedback loops by analyzing SLO violations, incident trends, and toil metrics to identify systemic improvements. Champion the reliability roadmap and advocate for technical debt reduction.

  • Maintain a culture of documentation and knowledge sharing by creating comprehensive runbooks, operational guides, system architecture documentation, and disaster recovery procedures. Ensure operational knowledge is distributed across the team.

  • Track and report on SRE metrics, including SLO compliance rates, error budget consumption, mean time to detection (MTTD), mean time to resolution (MTTR), toil percentage, and reliability improvement velocity.

• On-call & reliability

  • Participate in a 12x7 on-call rotation and be available to work with global teams in the event of critical outages

We’re excited if you have:

• Preferably 8+ years of experience in DevOps/SRE roles, with demonstrated expertise in implementing SRE principles, SLO/SLI frameworks, and error budget policies in production environments.

• Deep experience with observability and monitoring platforms such as Prometheus, Grafana, Datadog, New Relic, or equivalent, including experience building custom dashboards, alerts, and SLO-based monitoring.

• Strong background in incident management, including experience as an Incident Commander, conducting blameless postmortems, and implementing systematic reliability improvements based on incident learnings.

• Strong understanding of distributed systems and reliability engineering, including failure modes, fault tolerance patterns, circuit breakers, bulkheads, rate limiting, and graceful degradation strategies.

• Experience with a number of the following: Kubernetes, Docker, Service Mesh such as Istio, Envoy, Linkerd, Solo & ECS

• Experience in cloud-focused software development, preferably in Go, Python, or other object-oriented programming languages

• Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation

• Experience with CI/CD automation, including GitLab pipelines and other related tools.

• Strong hands-on experience with cloud platforms such as AWS, GCP or Azure

• Proven track record of implementing scalable, high-performance infrastructure solutions in fast-paced, dynamic environments

• Demonstrated ability to communicate clearly with both technical and non-technical project stakeholders, with the ability to work effectively in a cross-functional team environment

• Self-driven and detail-oriented with the ability to understand complex distributed systems and identify reliability risks proactively.

• Certifications in relevant technologies, such as Certified Kubernetes Administrator (CKA), AWS Certified DevOps Engineer, or Certified Information Systems Security Professional (CISSP), are preferred

• BS Degree in Computer Science or Equivalent.

#LI-SK8

Role Overview

We are seeking a Senior NetSuite Engineer to serve as a technical and functional owner of NetSuite, with deep expertise across Order-to-Cash (O2C), Record-to-Report (R2R), and core accounting processes. This role will partner closely with Finance, Accounting, Revenue Operations, Tax, and IT to design, build, and scale NetSuite solutions that enable accurate financial reporting, operational efficiency, and compliance.

The ideal candidate combines strong accounting domain knowledge with hands-on NetSuite configuration and development expertise, and has experience supporting complex revenue models, multi-entity environments, and close automation.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Key Responsibilities

NetSuite Ownership & Solution Design

• Act as a senior technical and functional lead for NetSuite, owning design decisions and best practices across O2C and R2R
• Translate business requirements into scalable NetSuite solutions using native configuration and custom development where required
• Lead NetSuite architecture decisions across subsidiaries, accounting books, and integrations

Order-to-Cash (O2C)

• Own NetSuite support and enhancements for
• Quotes → Sales Orders → Billing → Revenue Recognition → Cash Application
• Configure and optimize
• Billing schedules, invoice automation, and credit memo workflows
• Revenue Recognition including SSP, fair value pricing, and rev rec rules
• Multi-element arrangements, usage-based billing, subscriptions, and amendments
• Partner with Sales Ops and RevOps on
• Salesforce → NetSuite integrations
• Deal structure validation and downstream accounting impacts
• Reduce manual effort, billing errors, and revenue leakage through automation and controls.

Record-to-Report (R2R) & Accounting

• Own NetSuite processes supporting
• General Ledger, AP, AR, Fixed Assets, Intercompany, and Consolidations
• Design and enhance
• Month-end and quarter-end close workflows
• Journal entry automation and approvals
• Account reconciliations and variance analysis support
• Support multi-entity, multi-currency, and multi-book accounting environments
• Ensure alignment with GAAP/IFRS requirements, SOX controls, and audit readiness

Customization & Development

• Develop and maintain
• SuiteScript (1.0 / 2.x), SuiteFlow workflows, SuiteBuilder customizations
• Saved searches, dashboards, KPIs, and financial reports
• Build robust approval workflows, validations, and exception handling
• Optimize system performance and reduce technical debt

Integrations & Data Management

• Own and support integrations between NetSuite and
• Salesforce, billing platforms, payment processors, banks, tax engines, and data warehouses
• Partner with integration teams to ensure
• Data accuracy, idempotency, and error handling
• Lead data migrations, transformations, and historical data loads

Controls, Compliance & Audit

• Design and maintain SOX-compliant controls within NetSuite
• Support internal and external audits by
• Providing system documentation
• Explaining configurations and accounting logic
• Ensure strong role-based access controls and segregation of duties

Stakeholder Partnership & Leadership

• Serve as a trusted advisor to
• Accounting, FP&A, RevOps, Tax, and Finance leadership
• Lead NetSuite initiatives including
• New module rollouts
• Re-implementations or major upgrades
• Mentor junior NetSuite administrators and engineers
• Create and maintain system documentation and runbooks.

Required Qualifications 

• 7–10 years of experience with NetSuite ERP environments
• Strong hands-on experience supporting O2C and R2R processes
• Experience in SaaS, subscription, or usage-based revenue models strongly preferred
• Proven experience supporting month-end close and revenue accounting teams

Technical Skills

• Expert in: NetSuite GL, AR, AP, Revenue Management, and Billing
• SuiteScript (2.x preferred), SuiteFlow, and Saved Searches
• Strong experience with:
• Revenue Recognition (ASC 606)
• Multi-entity and intercompany accounting
• NetSuite integrations and data imports
• Concur, Coupa and other financial systems

• Working understanding of:
• GAAP accounting principles
• Revenue recognition and deferred revenue
• Financial close and reporting processes
• Ability to connect system design decisions to downstream accounting and reporting impacts

Soft Skills

• Excellent communication skills; able to bridge technical and accounting audiences
• Strong problem-solving mindset with attention to detail
• Comfortable operating in fast-paced, ambiguous environments
• Ability to lead initiatives independently and influence without authority

Preferred Qualifications

• NetSuite certifications (Administrator, ERP Consultant, SuiteCloud Developer)
• Experience with
• SOX-compliant environments
• Pre-IPO or public company finance systems
• Global tax engines (Avalara, Vertex)
• Prior experience leading a NetSuite re-implementation or major transformation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Wage:                Commensurate with experience 
Hours of Work: Full-Time (35-40 hours per week)
Location:           Whitehorse, Yukon

At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment.

Why join us?

• Phenomenal local and international flight benefits for you and your family!
• Extra travel benefits such as hotels and cruises
• Employer paid health & dental benefits
• Group RRSP investment options
• Cargo shipping benefits
• Vehicle and home heating fuel discounts through Chieftain Energy for you and your family

Role Summary:

This role involves collaborating with teams and businesses to understand and utilize current technologies while exploring new opportunities to enhance the support for Air North. This position ensures support and solutions are provided, provides training and support to other IT team members, and serves as an escalation point for support to the team.

Key Duties and Responsibilities:

• Manage and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. (Cisco, Firewalls, VPN, Satellite)
• Implement and monitor security measures to protect IT systems from cyber threats and ensure data integrity
• Managed services experience, NOC, SOC, SaaS
• Diagnose and resolve hardware, software, and network issues promptly to minimize downtime
• Develop and maintain backup and recovery procedures to ensure data protection and business continuity
• Plan and execute system upgrades and patches to keep IT infrastructure up-to-date and secure
• Create and maintain detailed documentation of IT systems, processes and procedures
• Provide technical support and training to staff, ensuring they can effectively use IT resources

Must haves: 

• Bachelor’s degree in Information Technology, Computer Science, or related experience
• 4-7 years of experience working with IT teams in a coordination role
• Experience in IT procurement, project coordination, vendor management and IT Service Management practices
• Experience in managing server and network infrastructure
• A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities
• Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support
• Must be a legally entitled to work in Canada

Nice to haves:

• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Cloud Administrator considered an asset
• Previous aviation experience considered an asset

Ready to join us?

• Submit your resume and cover letter explaining why you are an ideal fit for the role
• If selected, we'll reach out within 10 days for a brief introductory call
• Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager
• We aim to make final decisions within 14 days of the initial call

Overview 

As the LMS Enterprise Administrator, supporting Scout Motors, you will serve as a trusted partner, strong collaborating, with company-wide SME’s and stakeholders, working under the direction of our Director of Learning & Development. You will be responsible for the end-to-end LMS administration for Scout Motors. This role blends data agility, LMS design, operational oversight, and project management, while balancing a need for accelerated execution, quality, and end-user experience. You will be helping build the learning system, the LMS team, core processes, and LMS innovations that will power a new era for an iconic American brand. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Fully configure and future-proof all LMS [SuccessFactors] global settings, branding, authentication, integrations, and SSO operability. 
• Curate and manage enterprise-wide permissions, roles and organizational hierarchy (manage enterprise users access-levels). 
• Build and manage all LMS data security, compliance, and ad-hoc LMS reporting (including building custom reports). 
• Build and manage LMS vendor relationship and oversee LMS platform upgrades. 
• Create best practices around monitoring overall system performance and uptime. 
• Assess, build, and audit key learning metrics – develop reporting for the enterprise. 
• Proactively handle key LMS issues, password resets, and LMS troubleshooting. 
• Lead training & develop LMS sessions for business-unit scouts across the organization 
• Build and facilitate LMS admin-support across the organization (Including Corporate, Commercial, Production and all Scout Motors Business Units) 
• Act as the LMS Subject Matter Expert for assessing and integrating 3rd-party learning software integrations, AI, VR/AR, and critical infrastructure API’s 
• Create, Assign, and analyze training for all learning populations, talent, and career paths. 
• Act in a critical leadership role helping to build our Scout Learning Council by consulting with and strongly collaborating across all LMS SME’s and learning teams in Commercial, Corporate and Production environments. 

Stakeholder Partnership 

• Partner with Scout Motors Hiring Managers and HR to understand enterprise LMS needs, align LMS priorities with business outcomes 
• Set clear expectations and delivery successfully on all LMS update timelines, learning environments, and technology integrations. 
• Provide and present regular updates on LMS status, learning metrics, and training progress. 
• Deliver a positive, value-driven experience for People Managers and end-users through clear communication, responsiveness, and strong partnership. 

Full-Cycle LMS Administration 

• Own the end-to-end LMS enterprise development, integration, and stabilization. 
• Manage all LMS errors and issues, identify gaps, and adjust strategies to deliver timely, high-quality experience for learners, Manager, and LMS partners. 
• Execute targeted LMS strategies aligned with Scout Motors’ brand and values. 
• Share, present, and recommend on learning technology insights, innovation opportunities, and competitive intelligence to strengthen Scout Motor’s learning architecture, security, compliance, and future learning technology decision (including AI, as well as augmented & virtual reality) decisions. 
• Execute in a KPI-driven results-based learning environment with monthly learning & user performance targets. 
• Accountable for overseeing and delivering timely LMS metrics such as LMS health, completion & compliance targets, and end-user experience indicators. 

Technology & Tools 

• Leverage all aspects of our SuccessFactors LMS to import, document, and audit all learning activity (external, internal, and 3rd party) accurately and ensure full compliance and learning data integrity. 
• Consult with Scout Motors SME’s and build career & learning pathways that drive effectiveness, engagement, and efficiency utilizing SuccessFactors architecture. 

External Representation 

• Act as a Scout Motors brand ambassador, building authentic connections with the local and regional learning technology communities. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 5+ years of current, hands-on experience administering SuccessFactors LMS, including system configuration, user/role management, and maintaining overall system integrity. 
• Proven ability to independently diagnose and resolve LMS issues, partnering with IT or SAP Support when needed to ensure uninterrupted learner access. 
• Deep experience uploading, testing, and managing SCORM/AICC content, ensuring compatibility and seamless delivery across devices and browsers. 
• Demonstrated ability to develop and distribute LMS reports and dashboards, analyzing learning data to support compliance and program insights. 
• Experience configuring LMS workflows, including assignments, notifications, certifications, and learning pathways to support scalable training operations. 
• Skilled in providing Tier‑1/2 support in a “people first” attitude for learners and managers, including creating quick reference guides or delivering brief system training as needed. 
• Strong organizational skills with experience managing data loads, maintaining accurate training records, and ensuring compliance deadlines are met. 
• Deep experience partnering with HR, IT, Business Unit SMEs and Site-based learning teams to support full system integrations, content updates, and smooth end‑to‑end learning operations. 
• Demonstrated ability to identify opportunities to maximize and streamline LMS processes, enhance user experience, and apply best practices to improve and help future-proof our learning operations. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work closely with architecture, preconstruction, and construction team members to build project plans for all projects within the retail operations ecosystem.
• Assist project management teams with document control and general project administration tasks include drawing/file management, contract organization, schedule creation/updates, internal reporting documents, cost reporting, internal budget updates.
• Prepare and process project contracts, purchase orders, change orders. Work with purchasing, finance, accounting, and legal teams as needed to onboard new vendors into the purchasing system.
• Assist with budget creation and tracking, verify vendor invoices, process payments with accounting, produce project cost reports.
• Assist project management teams with coordination of project meetings and follow-up items.
• Assist project management teams with organization and maintenance of project schedules.
• Work with Scout PMO on project task tracking for items requiring completion within the Scout organization (coordination with IT, EHS, Insurance, Operations, AfterSales, etc).
• Complete final project documentation, including close-out documents, warranties, operations manuals, maintenance agreements, occupancy documents, final cost reports. Work with Facilities Management team to ensure smooth handover of sites to Operations and FM team members.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor’s Degree from accredited degree program in Construction Management, Business Administration or related field, and minimum of 8 years of preconstruction or construction experience required, or equivalent combination of education, training, and experience.
• Thorough understanding of drawings and specifications, general contract and subcontract documents.
• Thorough knowledge of construction cost, scheduling, estimating, purchasing and engineering principles and techniques, and accounting principles.
• Advanced project management skills, able to manage high volumes of work and ability to move projects forward in a complex environment in a timely manner.
• Pursues work with ingenuity, energy, drive, and sees initiatives through to completion.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $130,000.00 - $160,000.00

Internal Leveling Code: IC8

About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fuelling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

 Job Overview: 

We are seeking a highly skilled and experienced Network Administrator (SME )with strong expertise in network infrastructure and IT operations. The ideal candidate will have in-depth hands-on experience with Cisco, Ruckus, Meraki, and Fortinet firewalls, along with a solid understanding of switching, routing, network management, compliance, and disaster recovery planning. This role demands a proactive professional capable of maintaining a secure, scalable, and reliable IT environment. 

Responsibilities: 

• Manage and support LAN/WAN infrastructure including Cisco, Meraki, Ruckus, and Fortinet-based networks. 

• Configure and maintain switches, routers, access points, and firewall policies. 

• Monitor network performance, troubleshoot latency, packet loss, or downtime issues. 

• Ensure compliance with IT security and regulatory frameworks (ISO, NIST, etc.). 

• Manage and maintain Windows/Linux servers, virtualization platforms (VMware/Hyper-V), and enterprise storage systems. 

• Maintain disaster recovery and backup strategies; regularly test DR procedures. 

• Assist in IT audits, patch management, and hardening infrastructure against cyber threats. 

• Implement and manage network monitoring tools (e.g., SolarWinds, PRTG, or similar). 

• Work collaboratively with IT teams to support application deployment, remote access, and secure connectivity. 

• Participate in IT infrastructure projects: upgrades, migrations, and new rollouts. 

• Maintain technical documentation, asset inventory, and configuration baselines. 

 Requirements: 

• 5–8 years of experience in system and network administration. 

• Strong expertise in:  

• Cisco switching/routing (CCNA/CCNP preferred) 

• Ruckus wireless controller and AP management 

• Meraki dashboard operations and configuration 

• Fortinet firewall setup, policy configuration, VPN, and security features 

• Proficient in:  

• Layer 2/3 networking, VLANs, STP, OSPF, BGP 

• DNS, DHCP, NAT, VPN (IPSec/SSL) 

• System patching, performance tuning, and event log monitoring 

• Experience with ITIL/ITSM processes is a plus. 

• Familiarity with compliance frameworks: ISO 27001, GDPR, HIPAA, etc. 

• Scripting and automation knowledge (PowerShell, Bash, or Python) is advantageous. 

• Excellent analytical and troubleshooting skills. 

• Strong documentation and communication skills. 

The primary function of the Human Resource Administrator is to support the NXG People department in driving the operations, administration, culture, and values to our growing workforce. The HR Administrator role will focus heavily on executing on the various administrative tasks within the department as well as answering questions from across the company to help support the workforce. The ideal candidate will be organized, have great time management skills, and service oriented to provide the best employee experience.

Responsibilities

• Manage the HR Inbox, answering and assisting with all questions and triaging incoming emails
• Gather information needed to respond to incoming mail and employee requests, including employment verifications, electrical verification applications, wage claims, unemployment requests, etc.
• Assist with benefits administration, processes, and questions
• Support onboarding new hires as needed, including sending appropriate communications after hire
• Maintains Human Resource Information System records and QA/QC as needed; provide technical guidance
• Assist with ongoing HR audits
• Manage various projects, including employee anniversary recognition, baby baskets, and others as needed
• Complete HR admin operations duties such as processing separations, etc.
• Provide Nox Group and HR policy guidance and interpretation
• Gather and send reports, internally and externally as needed
• Assist with SOPs and process documentation
• Other duties as assigned

Qualifications

• Bi-lingual in Spanish/English preferred
• Highly proficient in Microsoft Excel
• Must be able to handle sensitive and confidential information
• At least 1 year of HR experience, preferably in construction

Education & Certifications

• Bachelor’s degree in a relevant field preferred but not required.

Safety Level

This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

#NXCLIND1

Iovance Biotherapeutics aims to be the global leader in innovating, developing and delivering tumor infiltrating lymphocyte (TIL) therapy for people with cancer. We are pioneering a transformational approach to treating cancer by harnessing the ability of the human immune system to recognize and attack diverse cancer cells in each patient. The Iovance TIL platform has demonstrated promising clinical data across multiple solid tumors. We are committed to continuous innovation in cell therapy, including gene-edited cell therapy, which may be a promising option for patients with cancer.

Overview

The General Ledger Accountant is responsible for the maintenance and reconciliation of assigned General Ledger accounts, including prepaids, accruals, and other short- and long-term assets. This role supports the monthly close process, prepares balance sheet reconciliations, and maintains strong internal controls in accordance with U.S. GAAP. The General Ledger Accountant also serves as the system administrator for the Concur Employee Expense Reporting application and manages the corporate credit card program, including user administration, system modifications, and coordination with Concur auditors.

Specific Responsibilities

• Ensure all General Ledger (GL) transactions are recorded in accordance with U.S. GAAP.
• Process journal entries for month-end close, including subledger-to-ledger reconciliations.
• Create accounting schedules and analyses to review additions and deletions, depreciation/amortization, and department expenditures.
• Perform monthly bank reconciliations and resolve discrepancies in a timely manner.
• Perform balance sheet reconciliations for assigned accounts, including prepaids, accruals, and other short- and long-term assets.
• Support the monthly close process by performing fluctuation analyses month-over-month, quarter-over-quarter, and year-over-year.
• Maintain documentation of internal controls.
• Ensure accurate sorting, GL coding, and matching of invoices and receipts.
• Administer the Concur Employee Expense Reporting system, including processing employee expense reports, managing user access, system configurations, and serving as the primary liaison with Concur auditors.
• Manage the corporate credit card program: record and reconcile transactions, ensure proper GL coding, and resolve cardholder issues.
• Post transactions to journals, ledgers and other records.
• Correspond with vendors and respond to inquiries.

Education and Qualifications

• Bachelor's or higher degree in Accounting or Finance, preferred but not required
• Minimum 4 years of related experience
• Must be analytical and detail oriented
• Sarbanes Oxley experience
• Excellent skills in Excel; experience with MS Office Suite
• Strong organization skills and attention to detail
• Excellent communication and interpersonal skills with a customer service focus
• Ability to work independently

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made upon request to enable individuals to perform essential functions. Please contact Human Resources to request an accommodation.

Physical Demands and Activities Required (This would need to be adjusted by HRBP depending on the position and needs using the assessment form)

• Must be able to remain in a stationary position standing or sitting for prolonged periods of time.
• Must be able to move about inside an office and exert up to 10 pounds of force occasionally or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must have visual acuity to perform activities such as: preparing and analyzing data and figures, viewing a computer screen, and extensive reading.
• This position requires repetitive motion, substantial movements (motions) of the wrist, hands, and/or fingers.
• Must be able to communicate with others to exchange information.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Work Environment

This position will work in both an office and a laboratory setting. When in the lab, there may be a risk of exposure to hazardous or biological waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning, and/or disposal of contaminated areas and waste.

#LI-hybrid

Clover Health is seeking an experienced and detail-oriented Senior Manager, Dental Operations to oversee the end-to-end operational performance of Clover’s dental benefit. This role will have responsibility for ensuring seamless execution across all operational domains and delivering a high-quality experience for members and providers.

This leader will be responsible for monitoring, managing, and improving dental operations across configuration, claims, call center, billing, ID cards, provider payments, A&G, and prior authorizations, working closely with both internal teams and external vendor partners. The role requires strong cross-functional collaboration, operational rigor, and the ability to manage performance against defined service levels and business objectives.

The ideal candidate brings deep experience in dental or healthcare operations, strong vendor and stakeholder management skills, and a track record of driving operational excellence in complex environments.

As a Senior Manager, Dental Operations, you will:

• Own end-to-end operational oversight of Clover’s dental benefit, ensuring accurate and timely execution across all core functions.
• Monitor and manage performance across key operational areas, including:
  • Eligibility and benefits configuration
  • Claims processing and adjudication
  • Call center operations and member/provider support
  • Billing and premium reconciliation
  • ID card production and distribution
  • Provider payments and remittance processes
  • Appeals & Grievances (A&G)
  • Prior authorizations
• Establish, track, and report on service level agreements (SLAs) and key performance indicators across internal teams and external vendors.
• Serve as the primary point of accountability for operational performance, identifying issues, driving root cause analysis, and ensuring timely resolution.
• Partner with external vendors and internal stakeholders to ensure contractual obligations and performance standards are met.
• Lead regular business reviews with vendors and cross-functional partners to assess performance and drive continuous improvement.
• Identify opportunities to improve operational efficiency, accuracy, and member and provider experience.
• Support implementation activities for benefits and operational changes, ensuring readiness across all operational functions.
• Develop and maintain documentation, workflows, and governance structures to support scalable operations.

Success in this role looks like:

In your first 90 days, you will:

• Develop a deep understanding of Clover’s dental operational model and vendor landscape.
• Establish visibility into current performance across all operational domains.
• Identify key gaps, risks, and opportunities for improvement.
• Build strong relationships with internal stakeholders and external partners.

After 6 months, you will:

• Drive measurable improvements in operational performance, SLA adherence, and issue resolution timelines.
• Establish a consistent cadence of reporting, governance, and business reviews.
• Improve coordination and accountability across internal and external teams.

Future success in this role includes:

• High-performing, reliable dental operations that deliver a seamless member and provider experience.
• Strong vendor partnerships with clear accountability and continuous improvement.
• Scalable operational processes that support Clover’s growth in Medicare Advantage.

You should get in touch if:

• Bring 6–10+ years of experience in dental or healthcare operations, ideally within a dental benefit administrator, health plan, or vendor environment.
• Have experience managing or overseeing end-to-end operational functions such as claims, call center, billing, or prior authorizations.
• Have strong experience with vendor management and SLA oversight, including holding partners accountable to performance standards.
• Possess a solid understanding of dental benefits, claims processing, and operational workflows.
• Demonstrate strong analytical and problem-solving skills, with the ability to identify root causes and drive resolution.
• Are highly organized and able to manage multiple complex workstreams simultaneously.
• Thrive in cross-functional environments and can influence stakeholders without direct authority.
• Are comfortable operating in a fast-paced, evolving environment and building structure where needed.

Benefits Overview: 

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-REMOTE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

Own the white space. Step into critical ownership gaps. Build what the company needs next.

Clover is entering a period of meaningful build. As the company pushes forward on a set of important strategic priorities, we need leaders who can help translate vision into operating reality. Some of this work will involve standing up new capabilities. Some will involve shaping and accelerating critical initiatives that cut across functions. All of it will require leaders who can bring structure, judgment, and momentum to areas that matter disproportionately to Clover’s future.

We’re hiring a senior operator into Innovation & Delivery to help bring the CEO’s vision to life in some of the company’s most important areas of development. This is a high-leverage operating role for someone who can step into emerging priorities, build the right operating model, align leaders around clear decisions, and help turn new ideas into durable parts of the business.

This role is designed for builders and systems thinkers: people who are energized by creating clarity, shaping how work gets done, and helping a company develop new muscles at moments that matter.

As a Senior Director, Innovation & Delivery, you will:

• Step into Critical Ownership Gaps: Serve as the interim business-side leader for a major initiative or strategic domain where ownership is missing, fragmented, or still emerging.
• Build the Operating Model: Create the structure, decision cadence, working model, and accountability mechanisms required to make the work durable.
• Harness AI & Emerging Technology: Identify, architect, and deploy AI-powered tools and approaches to accelerate execution and unlock solutions to some of the hardest, most intractable problems in healthcare — from care gap closure to operational efficiency to member outcomes.
• Drive Business Outcomes, Not Just Activity: Own the work through measurable progress and concrete results — not just coordination, reporting, or process management.
• Stabilize and Scale Underbuilt Areas: Bring order, momentum, and clarity to important domains that need to be built, stabilized, or materially reshaped.
• Lead Through Ambiguity: When the path is unclear, define it. When ownership is diffuse, consolidate it. When a function or initiative is stuck, unblock it.
• Prepare the Long-Term Handoff: Help transition the work to a durable long-term owner, team, or org structure once the model is working.

Success in this role looks like:

• First 90 days: Build a sharp understanding of Clover’s business model, operating context, and leadership dynamics; take ownership of a critical initiative or domain; clarify scope, decisions, and near-term priorities.
• First 6 months: Create visible traction in a high-priority area by stabilizing execution, improving decision quality, and building the core operating model needed to move the work forward.
• First year: Deliver meaningful business outcomes, establish a stronger and more durable ownership model, and leave behind a function, initiative, or system that is materially stronger than you found it.

You should get in touch if:

• You’ve built your career in elite, high-judgment environments — for example 10+ years in investing, consulting, business operations, strategy, startup leadership, or other highly selective operator tracks.
• You have the pattern recognition to quickly diagnose messy business problems and the range to move from strategy to operating detail without losing altitude.
• You are not looking to run an IT transformation office, manage a PMO, or operate as a process administrator.
• You are a builder: you like creating structure where none exists, designing operating systems that hold up in the real world, and turning ambiguity into durable execution.
• You are a systems thinker: you naturally see how incentives, decisions, interfaces, and organizational design interact — and you know how to reshape them.
• You’ve taken on ambiguous, high-stakes work with incomplete information and still driven it to a real outcome.
• You are credible with senior executives and can work effectively with leaders across the company, including the CEO, Chairman, and OpCo.
• You are comfortable stepping into roles that are intense, temporary, and highly leveraged — where the expectation is to build, stabilize, and transition, not simply to advise.
• You care more about solving consequential business problems than about protecting a narrow functional lane.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 
• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
• Reimbursement for office setup expenses
• Monthly cell phone & internet stipend
• Remote-first culture, enabling collaboration with global teams
• Paid parental leave for all new parents
• And much more!

About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.

#LI-REMOTE

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

LightFeather is seeking a Technical ServiceNow Business Analyst to lead the requirements gathering and process design for our federal agency clients. In this role, you will act as the critical bridge between federal business stakeholders and our technical development teams. You will be responsible for translating complex mission requirements into scalable ServiceNow solutions, ensuring compliance with federal standards, and maintaining the highest quality of data in our backlog.. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

• Lead client workshops and focus groups to elicit, analyze, and document business requirements, ensuring alignment with agency mission goals.
• Translate high-level business needs into comprehensive user stories, acceptance criteria (AC), and functional specifications within Agile/Scrum frameworks.
• Conduct gap analysis to identify the delta between current legacy processes and ServiceNow "Out of the Box" (OOTB) functionality.
• Collaborate directly with the Agile Coach to design, document, and distribute new Agile processes and standard operating procedures (SOPs) that support all ServiceNow delivery teams. Ensure these processes drive consistency, efficiency, and alignment across the broader program.
• Review all user stories and requirements for accuracy, completeness, and ambiguity. Ensure every story meets the team's "Definition of Ready" before it is approved for sprint planning.
• Provide guidance and mentorship to junior developers and junior analysts. Help them understand business context, federal domain constraints, and ServiceNow best practices to foster their professional growth.
• Conduct peer reviews of functional designs and test scripts to maintain high standards of quality control across the delivery team.
• Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
• Advise government stakeholders on ServiceNow best practices, steering them away from excessive customization that creates technical debt.
• Collaborate with System Architects to ensure functional designs are technically feasible.
• Ensure all solution designs adhere to federal IT standards, including Section 508 compliance (accessibility) and FISMA/NIST security controls.
• Develop and execute User Acceptance Testing (UAT) plans, creating test scripts and coordinating testing sessions with government personnel.
• Create federal-grade deliverables, including Standard Operating Procedures (SOPs), User Guides, and Training Decks.

Required Qualifications and Skills:

• U.S. Citizenship
• Ability to obtain and maintain a Secret Level security clearance.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
• Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies).
• Experience working in an Agile/Scrum environment.
• Deep knowledge of ServiceNow ITSM and at least one other major workflow (e.g., ITOM, HRSD, SPM, ITAM, Custom Applications).
• Strong experience with Jira, ServiceNow Agile, or Azure DevOps for backlog management.
• Proficiency in Visio, LucidChart, or similar tools for process mapping.
• ServiceNow Certified System Administrator (CSA) - REQUIRED

Preferred:

• ITIL v4 Foundation (or higher).
• Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a Senior ServiceNow Business Analyst to lead the requirements gathering and process design for our federal agency clients. In this role, you will act as the critical bridge between federal business stakeholders and our technical development teams. You will be responsible for translating complex mission requirements into scalable ServiceNow solutions, ensuring compliance with federal standards, and maintaining the highest quality of data in our backlog.. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

• Lead client workshops and focus groups to elicit, analyze, and document business requirements, ensuring alignment with agency mission goals.
• Translate high-level business needs into comprehensive user stories, acceptance criteria (AC), and functional specifications within Agile/Scrum frameworks.
• Conduct gap analysis to identify the delta between current legacy processes and ServiceNow "Out of the Box" (OOTB) functionality.
• Collaborate directly with the Agile Coach to design, document, and distribute new Agile processes and standard operating procedures (SOPs) that support all ServiceNow delivery teams. Ensure these processes drive consistency, efficiency, and alignment across the broader program.
• Review all user stories and requirements for accuracy, completeness, and ambiguity. Ensure every story meets the team's "Definition of Ready" before it is approved for sprint planning.
• Provide guidance and mentorship to junior developers and junior analysts. Help them understand business context, federal domain constraints, and ServiceNow best practices to foster their professional growth.
• Conduct peer reviews of functional designs and test scripts to maintain high standards of quality control across the delivery team.
• Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
• Advise government stakeholders on ServiceNow best practices, steering them away from excessive customization that creates technical debt.
• Collaborate with System Architects to ensure functional designs are technically feasible.
• Ensure all solution designs adhere to federal IT standards, including Section 508 compliance (accessibility) and FISMA/NIST security controls.
• Develop and execute User Acceptance Testing (UAT) plans, creating test scripts and coordinating testing sessions with government personnel.
• Create federal-grade deliverables, including Standard Operating Procedures (SOPs), User Guides, and Training Decks.

Required Qualifications and Skills:

• U.S. Citizenship
• Ability to obtain and maintain a Secret Level security clearance.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
• Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies).
• Experience working in an Agile/Scrum environment.
• Deep knowledge of ServiceNow ITSM and at least one other major workflow (e.g., ITOM, HRSD, SPM, ITAM, Custom Applications).
• Strong experience with Jira, ServiceNow Agile, or Azure DevOps for backlog management.
• Proficiency in Visio, LucidChart, or similar tools for process mapping.
• ServiceNow Certified System Administrator (CSA) - REQUIRED

Preferred:

• ITIL v4 Foundation (or higher).
• Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a Senior Technical ServiceNow Business Analyst to lead the requirements gathering and process design for our federal agency clients. In this role, you will act as the critical bridge between federal business stakeholders and our technical development teams. You will be responsible for translating complex mission requirements into scalable ServiceNow solutions, ensuring compliance with federal standards, and maintaining the highest quality of data in our backlog.. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities

• Lead client workshops and focus groups to elicit, analyze, and document business requirements, ensuring alignment with agency mission goals.
• Translate high-level business needs into comprehensive user stories, acceptance criteria (AC), and functional specifications within Agile/Scrum frameworks.
• Conduct gap analysis to identify the delta between current legacy processes and ServiceNow "Out of the Box" (OOTB) functionality.
• Collaborate directly with the Agile Coach to design, document, and distribute new Agile processes and standard operating procedures (SOPs) that support all ServiceNow delivery teams. Ensure these processes drive consistency, efficiency, and alignment across the broader program.
• Review all user stories and requirements for accuracy, completeness, and ambiguity. Ensure every story meets the team's "Definition of Ready" before it is approved for sprint planning.
• Provide guidance and mentorship to junior developers and junior analysts. Help them understand business context, federal domain constraints, and ServiceNow best practices to foster their professional growth.
• Conduct peer reviews of functional designs and test scripts to maintain high standards of quality control across the delivery team.
• Develop detailed process maps, workflows, and data models to visualize end-to-end service delivery.
• Advise government stakeholders on ServiceNow best practices, steering them away from excessive customization that creates technical debt.
• Collaborate with System Architects to ensure functional designs are technically feasible.
• Ensure all solution designs adhere to federal IT standards, including Section 508 compliance (accessibility) and FISMA/NIST security controls.
• Develop and execute User Acceptance Testing (UAT) plans, creating test scripts and coordinating testing sessions with government personnel.
• Create federal-grade deliverables, including Standard Operating Procedures (SOPs), User Guides, and Training Decks.

Required Qualifications and Skills:

• U.S. Citizenship
• Ability to obtain and maintain a Secret Level security clearance.
• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or a related field.
• 5+ years of experience as a Business Analyst, with at least 3 years dedicated to the ServiceNow platform.
• Proven experience working in the federal contracting space (DoD, DHS, or Civilian agencies).
• Experience working in an Agile/Scrum environment.
• Deep knowledge of ServiceNow ITSM and at least one other major workflow (e.g., ITOM, HRSD, SPM, ITAM, Custom Applications).
• Strong experience with Jira, ServiceNow Agile, or Azure DevOps for backlog management.
• Proficiency in Visio, LucidChart, or similar tools for process mapping.
• ServiceNow Certified System Administrator (CSA) - REQUIRED

Preferred:

• ITIL v4 Foundation (or higher).
• Project Management Professional (PMP) or Agile certifications (CSM, SAFe PO/PM).

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

• Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
• Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
• Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
• Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
• Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
• Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
• Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
• Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

• Active DHS Public Trust clearance or higher.
• 9+ years of hands-on experience with ServiceNow platform development and administration.
• ServiceNow Certified System Administrator (CSA).
• Strong expertise in ServiceNow App Engine and custom application development.
• Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
• Experience working in Agile environments with tools like Jira or Azure DevOps.
• Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
• Experience working with Amazon Web Services (AWS).
• Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
• Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
• Strong leadership and mentoring skills, with experience managing development teams.
• Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
• Excellent stakeholder management, communication, and presentation skills.
• Conflict resolution expertise to mitigate risks and ensure project success.

Preferred:

• Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
• Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a Senior ServiceNow Engineer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

Location: Fully Remote
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

• Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
• Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
• Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
• Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
• Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
• Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
• Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
• Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

• Active DHS Public Trust clearance or higher.
• 6+ years of hands-on experience with ServiceNow platform development and administration.
• ServiceNow Certified System Administrator (CSA).
• Strong expertise in ServiceNow App Engine and custom application development.
• Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
• Experience working in Agile environments with tools like Jira or Azure DevOps.
• Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
• Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
• Strong leadership and mentoring skills, with experience managing development teams.
• Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
• Excellent stakeholder management, communication, and presentation skills.
• Conflict resolution expertise to mitigate risks and ensure project success.

Preferred:

• Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
• Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

LightFeather is seeking a highly skilled Senior ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position.

Location: Fully Remote (EST hours)
Job Type: Full-time
Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance

Responsibilities:

• Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices.
• Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal.
• Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer.
• Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript.
• Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors.
• Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies.
• Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery.
• Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions.
• Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis.
• Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups.
• Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover.

Required Qualifications and Skills:

• Active DHS Public Trust clearance or higher.
• 9+ years of hands-on experience with ServiceNow platform development and administration.
• ServiceNow Certified System Administrator (CSA).
• Strong expertise in ServiceNow App Engine and custom application development.
• Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting.
• Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs.
• Proven ability to lead development teams and ensure efficient, high-quality solution delivery.
• Experience working in Agile environments with tools like Jira or Azure DevOps.
• Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment.
• Experience working with Amazon Web Services (AWS).
• Strong scripting skills in JavaScript, GlideScript, and Flow Designer.
• Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences.
• Strong leadership and mentoring skills, with experience managing development teams.
• Exceptional problem-solving, analytical thinking, and troubleshooting abilities.
• Excellent stakeholder management, communication, and presentation skills.
• Conflict resolution expertise to mitigate risks and ensure project success.

Preferred:

• Experience with HR Service Delivery (HRSD) solutions within ServiceNow.
• Deep expertise in ServiceNow platform architecture and solution design.
• Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules.
• Proficiency in designing and implementing complex integrations using Integration Hub and external APIs.

Why Join LightFeather?
At LightFeather, you're not just taking a job—you're joining a purpose-driven team that delivers innovative, mission-critical solutions to make a real difference. You'll work on diverse, meaningful projects that challenge and inspire you, alongside some of the best minds in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

ABOUT THE TEAM

Anduril Intelligence Systems (AIS) is focused on positioning Anduril as a lead provider of specialized engineering and products for Intelligence Community (IC) customers. This role will be an integral partner to Anduril’s Product and Program Teams. We work within the IC to understand their requirements, shape their concepts of operation, and deliver exquisite capability across their problem set. We aim to develop and deploy critically needed capabilities that address our customers’ most pressing national security requirements. 

ABOUT THE JOB

Anduril is seeking an experienced Configuration Manager to lead Anduril’s configuration management and change control activities across multiple programs in its Reston location. The role includes the opportunity to define and commission a digital engineering infrastructure from scratch that will enable best-in-class capabilities in model-based engineering, digital factory design, digital manufacturing and pioneer building and deploying configuration management AI tools. As a Configuration Manager, you will work closely with the leaders of critical Anduril programs to manage a highly dynamic and fast-paced design and engineering environment. The Configuration Manager will be the focal point for capturing and defining the baseline for a program’s requirements, design, testing, manufacturing, and sustainment data structures (requirements baseline, EBOM, MBOM, SOM, BOP etc.).

WHAT YOU’LL DO

• Be an integral partner to Anduril’s Product and Program Teams by:
  • Defining the configuration management plans for key programs.
  • Ensuring that supported programs have robust and comprehensive configuration identification processes and documentation.
  • Managing the end-to-end configuration control process including engineering release, facilitating critical configuration control forums (CRB, TRB, CCB etc.)
  • Working with Configuration Management Analysts to build and maintain configuration status accounting dashboards ensure that that critical data is captured, recorded and distributed (decisions recorded, ECRs and ECNs populated, implementation checklists written etc.)
  • Coordinating and leading configuration audits (functional configuration audits, physical configuration audits etc.)
• Own end-to-end change management for key programs:
  • Ensuring that all engineering change requests are appropriately documented, reviewed, approved, and communicated in a timely manner.
  • Setting agendas for configuration management meetings (Technical Review Board, Change Control Board etc.) ahead of time.
  • Generating, populating, and submitting change requests including manage compilation and synthesis of impact analyses.
• Be the leader for critical configuration management activities and forums by:
  • Organizing and managing critical configuration control forums (the Change Review Board, the Change Control Board) including scheduling, owning the agenda, and vetting facilitation of materials (business cases, inventory disposition recommendations, effectivity analyses etc.).
  • Leading the Change Control Board meeting and driving discussions to decisions.
  • Communicating and distributing conclusions and decisions made in configuration management forums (CCB, TRB etc.).
• Be responsible for product configuration by:
  • Analyzing product baselines (EBOM, MBOMs etc.) in Teamcenter for compliance to industry and organization standards.
  • Supporting configuration management reviews and audits, including FCA/PCA and provide direction before, during and after the events to prevent or resolve issues.
  • Performing periodic audits of as-built records as product definition data in Teamcenter (EBOM, MBOM etc.)
• Be the expert resource for the Product for Engineering Release and Change Management standards by:
  • Modeling the use of Teamcenter software to manage Engineering changes, including part revisions, EBOM/MBOM/SBOM updates, documentation modifications, and associated workflows.
  • Providing guidance and support to Engineering teams in configuring the Engineering, Manufacturing and Service Bills of Materials (EBOM, MBOM, SBOM).

REQUIRED QUALIFICATIONS

• 5+ years of proven direct product configuration management experience (Product structure, parts, drawings and requirements management).
• 5+ years of demonstrated experience working in high complexity and high rate production environments (aerospace, automotive, security systems, medical devices, nuclear, etc.).
• Familiar with configuration management principles and practices (EIA649/C, MIL-HDBK-61B etc.).
• Experience with product lifecycle management (PLM) and/or data management toolsets for configuration management of complex products
• Possess high attention to detail and strong organizational skills.
• Excellent written and verbal communication skills – you must have an ability to synthesize complex quantitative data into clear decision statements.
• BA/BS in an engineering discipline (Mechanical, Electrical, Aerospace, Nuclear, Manufacturing etc.)
• Ability to earn trust, maintain positive and professional relationships, and contribute to our inclusive culture.
• Currently possesses and is able to maintain an active U.S. Secret security clearance.

PREFERRED QUALIFICATIONS

• Proven experience in aerospace industry
• Proficient in technical writing of processes and procedures
• Experience with Teamcenter, Teamcenter Requirements, Teamcenter Quality, Confluence & JIRA.
• Experience being a Teamcenter administrator (or equivalent product lifecycle management software).
• Database skills with SQL queries, etc.
• Certification in CM2 or equivalent configuration management certification.

SPACE SYSTEMS

At Rocket Lab, we’re not just launching rockets — we're building the future of space. Our Space Systems team builds everything from complete spacecraft, precision payloads to the components and subsystems that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and more.

Our Space Systems team has enabled more than 1,700 missions, ranging from interplanetary exploration, in-space manufacturing to national security and defense initiatives. The team has built spacecraft, payloads, and components for missions to the Moon and Mars, working with partners including NASA, the Space Development Agency, and the U.S. Space Force. Whether it’s a single high-performance spacecraft, constellation, or the vertically integrated components that help them get to space — our world class Space Systems team is empowering some of the boldest and most ambitious space missions.

SENIOR INFORMATION SYSTEM SECURITY OFFICER (ISSO)

Based out of Rocket Lab headquarters in Long Beach, CA the Sr. Information System Security Officer (ISSO) is responsible for maintaining the overall security posture for all Rocket Lab classified information systems and is accountable for the implementation of the Risk Management Framework (RMF). The ISSO will be responsible for implementing and maintaining security controls for systems, ensuring ongoing Authorization to Operate (ATO), and serving as a security advisor to system owners and development teams. In this role you will support the ISSM, CPSO/FSO and Government Program Security organization.

WHAT YOU’LL GET TO DO: 

• Ensure classified information systems meet cybersecurity requirements and government directives through the performance of system auditing, vulnerability risk assessments, assured file transfers, hardware and software configuration management, data integrity control implementation, and investigations on security violations and/or incidents.
• Provide cybersecurity education and training to all system users; Provide technical and procedural Information System security expertise as needed. 
• Assume System Administrator and ISSE responsibilities as necessary and assist in other disciplines of Security as needed to support the program.
• Develop, maintain, and update, in coordination with all system stakeholders, any required POA&Ms to identify system weaknesses, mitigating actions, resources, and timelines for corrective actions. Entries in the POA&M will be based on vulnerabilities and recommendations identified during assessments.
• Maintain the system(s) in accordance with the security plan and Authorization to Operate (ATO); manage, maintain, and execute the continuous monitoring strategy.
• Ensure approved procedures are used for sanitizing and releasing system components and media.
• Perform other security-related duties as assigned or required by program needs.

YOU’LL BRING THESE QUALIFICATIONS: 

• Bachelor’s Degree in Computer Science or related technical discipline preferred, or the equivalent combination of education, professional training, or work experience culminating in at least 5 years of experience in cybersecurity, information technology, or a related field as an ISSO, ISSE, or System Administrator implementing or managing cybersecurity requirements, security plans, and accreditation packages for classified information systems under DoD and/or IC organizations.
• Must possess or be able to obtain DoD 8140 IAM Level II security certification within 4 months of employment (CISSP, CISM or Security+ equivalent).
• Experience with eMASS, SNOW, NIST 800-53, and NIST 800-171 implementations.
• Experience with cyber tools such as Nessus, Splunk, etc.
• Active DoD Top Secret SCI clearance with CI polygraph as required by program sponsor(s) with a current SSBI 
• Ability to travel in support of other locations or programs when required.

The selected candidate will be required to work onsite at the listed location.

THESE QUALIFICATIONS WOULD BE NICE TO HAVE: 

• Experience developing and executing program protection strategies for existing and developing NISP, SAR, and/or SCI programs
• Ability to manage large projects or processes that span outside of immediate job area.
• Strong interpersonal skills with the ability to communicate and operate as a team member.

ADDITIONAL REQUIREMENTS: 

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to focus.   
• Regularly required to sit, use hands and fingers, operate computer keyboard and controls, and communicate verbally and in writing.  
• Must be physically able to commute to buildings 
• Occasional exposure to dust, fumes and moderate levels of noise. 

Aypa Power is seeking a Manager, FP&A Systems & Planning Technology to lead the administration, enhancement, and strategic development of the company’s financial planning systems, with primary responsibility for Workday Adaptive Planning. 

This role will serve as the platform owner and subject matter expert for Adaptive Planning, overseeing the architecture, governance, and evolution of Aypa’s financial planning environment. The position will work closely with FP&A, Accounting, Development, Operations, and IT to ensure our planning systems enable scalable forecasting, reporting, and financial decision-making. 

The ideal candidate combines strong financial planning expertise with financial systems architecture experience, and thrives in environments where systems must scale alongside a rapidly growing infrastructure platform. 

 Key Responsibilities 

• Serve as the system owner and primary administrator for Workday Adaptive Planning, including architecture, metadata, security, and governance;
• Design and maintain complex financial models, dashboards, and reporting to support company-wide planning and analysis;
• Own and enhance budgeting, forecasting, and long-range planning processes across the organization;
• Develop scalable self-service reporting and analytics capabilities for finance leadership and executive stakeholders;
• Define and maintain financial planning system architecture, ensuring scalability, performance, and data integrity;
• Manage system configuration and integrations, including calculated accounts, versions, security, and data pipelines;
• Develop and execute the FP&A planning technology roadmap, driving automation, enhancements, and continuous improvement;
• Partner cross-functionally with FP&A, Accounting, Development, Operations, IT, and data teams to deliver scalable system solutions;
• Lead user enablement, documentation, training, and ongoing system support to ensure strong adoption and performance.  

Required Qualifications 

• Bachelor’s degree in Finance, Accounting, Information Systems, or a related field; 
• 5+ years of experience in financial systems, FP&A systems administration, or finance technology roles;  
• 3+ years of hands-on Workday Adaptive Planning experience, including model design, reporting, dashboards, security, and data integrations;  
• Strong understanding of financial planning, budgeting, forecasting, and financial reporting processes;  
• Advanced proficiency in Excel and financial modeling; 
• Experience managing financial systems governance, data integrity, and model accuracy;  
• Strong analytical and problem-solving capabilities with a high attention to detail;  
• Excellent communication skills with the ability to translate technical concepts for business stakeholders;  
• Proven ability to collaborate across finance, operations, and technology teams;
• Experience in renewable energy, private equity, or similar capital-intensive investment environments is preferred.

Compensation and Location

Salary: A base salary commensurate with experience; 
Bonus: An annual bonus will be awarded based on individual performance and the overall success of the business;
Benefits: Aypa offers an attractive benefits package with excellent health care/dental/vision, 401k matching, unlimited vacation, paid parental leave, and other health/wellness benefits;
Location: Hybrid (USA). Ability to work in the United States is a requirement. Preference is given to candidates located in Austin, TX, or willing to relocate.

Systems Administrator

Salary: $50,000 - $55,000 annually with full benefits

As an onsite Systems Administrator on our project, you will be supporting the Department of Veterans' Affairs.  You'll analyze problem areas and opportunities for improvement in this mission critical network.

This position is located 100% onsite at the Veterans' Administration facilities, including Medical Centers, with daytime hours and potential for evening and/or weekend hours.

 Duties include:

• Performing installation, configuration, maintenance, testing, and troubleshooting tasks in support of the IT customers.  Frequently position self to set up and maintain computers and connect/pull cords from under desks and in server closets.
• Performing regular and repetitive unpacking, moving, and installation of IT equipment weighing up to 50 pounds (or greater with additional assistance). 
• Frequently traversing around large VA site campus while transporting equipment to various office buildings. 
• Communicating directly with customers on-site to diagnose and resolve customer-related hardware/software issues utilizing the Service Now tool. Track and document all system changes, problems, issues, and work tasks within Service Now.
• Provisioning of newly procured endpoints to include desktops, laptops, printers, and mobile devices. Perform imaging, desktop support adds/moves, and changes.
• Installing OS Patch installation/patch removal (if applicable), OS upgrades and Commercially Available Off-the-Shelf (COTS) software.
• Providing user management account support where Elevated Privileges (EP) may be required.
• Performing software application installation and configuration based on change order instructions.
• Utilizing log data and system administration tools to diagnose system hardware and software problems, repair, and re-configure or replace defective system components as indicated.
• Performing system monitoring and analysis on assigned systems to discover risks and inadequacies, and provide recommendations on the need for expansion, enhancement, or revision.
• Utilizing Microsoft System Center Operations Manager (SCOM) and SCOM tools to troubleshoot performance issues and deploy software packages, including Scripting, McAfee, and other VA standard tools.
• Performing inventory functions to include managing pagers and turn-ins including performing media sanitization, disposal, and/or turn-in of equipment.
• Performing routine audits of systems and software to determine utilization and adequacy for demand and compliance with current hardware and software site license regulations and requirements.
• Performing general maintenance activities, printer deployment/repair, software installations, and equipment refreshes. This may include occasionally pulling old cables from the server room as needed.
• Performing asset management to include asset inventory, audit and tracking, asset administration and reporting, integrated IT asset portfolio, and history and forecasting, automating the asset management process, as necessary.
• Ability to work both independently and as part of a team to achieve successful results with minimal guidance.  

 Experience:

• Experience in maintaining and troubleshooting a wide variety of systems and networks to include high volume/high availability systems.  Must have knowledge of debugging protocols and processes.
• Experience with conducting routine system administration tasks and logging data in system admin logs.
• Experience with maintaining and troubleshooting a wide variety of systems and networks, including high volume or high availability systems.
• Knowledge of debugging protocols and processes
• Ability to troubleshoot problems and issues identified by customers and implement corrective actions.
• HS diploma or GED and 8+ years of experience with system administration or BS degree in Computer Science, Electronics Engineering, or other engineering or technical discipline and 2+ years of experience with system administration.

About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

Join the Rapidly Growing Team at Attivo Partners!

Are you dedicated to excellence and eager to advance your career? Passionate about technology and startups? Excited to work with some of the most innovative early-stage companies in the world? If so, Attivo Partners is the place for you!

Why Attivo?

Attivo Partners is a fast-growing full-service finance and accounting consulting firm headquartered in San Francisco, with a presence in major startup hubs across the US. Our remote teams specialize in providing fractional CFO and accounting services to venture-backed emerging growth clients, supporting their journey from inception to over $50M in revenue.

What We Offer:

• Collaborative Environment: Work alongside a talented team with extensive experience in venture-backed companies. At Attivo, we believe in teamwork and value the unique insights and creativity each member brings.
• Culture of Growth: We thrive on the challenges presented by diverse and exciting clients, offering unparalleled learning and professional development opportunities.
• Mentorship and Training: We are committed to nurturing talent and providing ongoing mentoring and training to help you grow personally and professionally.
• Flexibility: We understand the importance of balance and are dedicated to maintaining a culture that supports your career and personal life.

Our Values:

• Lasting Relationships: We build solid and enduring connections with our clients and team members.
• Data-Driven Insights: We leverage data to drive intelligent decisions and impactful results.
• Growth-Focused Mindset: We embrace opportunities for continuous improvement and innovation.
• Collaboration-First: We prioritize teamwork and believe the best solutions come from working together.
• Culture-Conscious: We foster a supportive and inclusive culture where everyone can thrive.

Join us at Attivo Partners and be part of a team that's shaping the future of finance and accounting for startups. Let's grow together!

Role Overview

The Sales Operations Specialist owns the structure, integrity, and day-to-day operation of our sales technology ecosystem—anchored in HubSpot CRM. Working in close partnership with our Business Development team, this role ensures our sales processes are streamlined, data-driven, and scalable as Attivo continues to grow. The Sales Operations Specialist serves as the operational backbone of the BD function, translating business needs into clean systems, reliable data, and dashboards leadership can trust.

Responsibilities

• HubSpot Ownership & Administration
• Own the structure of HubSpot and how it is utilized across internal workflows and processes
• Serve as primary administrator: pipelines, property architecture, custom objects, layouts, permissions, and user management
• Translate Business Development feedback into layout, view, and workflow changes
• Manage day-to-day workflow progression and data quality, including accuracy and completion of activity logging, notes, and required fields
• Maintain CRM data governance through regular audits and quality control practices

• Reporting, Dashboards & Deal Intelligence
• Build and maintain dashboards that surface pipeline health, forecasting, and sales performance, with ongoing accuracy validation
• Proactively recommend new reports and views that would benefit the BD team
• Lead win/loss and competitor analysis, surfacing patterns that inform sales strategy and positioning
• Participate in weekly pipeline meetings, providing operational insights and system-driven recommendations

• Process Automation & Sales Workflow
• Design and implement workflows that automate lead routing, task management, and cross-functional handoffs
• Continuously evaluate and optimize the end-to-end Sales Cycle for efficiency, scalability, and accuracy
• Document, refine, and own the standard sales workflow and process

• Tech Stack Integration & Management
• Oversee integration and performance of the sales tech stack, ensuring seamless data flow between HubSpot and:
• Communication tools — call recording and conversational intelligence platforms
• Sales enablement, quoting, and proposal software, including evaluation of new tools
• Contract lifecycle management and digital signature platforms
• Drive adoption and utilization of integrated tools — templates, e-signatures, contract automation, and email templates — to reduce manual work
• Maintain CRM data consistency across firm platforms

• Client Data Architecture
• Build and maintain a structured approach to client tagging, descriptors, and categorization — including # of entities, industry, government vs. commercial, active vs. termed status, and reference-suitability
• Integrate with Double to automatically pull client specifics, replacing manual entry where possible and keeping records current with regular automated updates

• Documentation & Standard Operating Procedures
• Create and maintain SOPs that ensure consistent system usage, onboarding, and process alignment

Requirements

• Extensive hands-on experience administering HubSpot CRM, including property architecture, pipelines, permissions, and workflow automation
• Demonstrated expertise designing and implementing advanced CRM workflows and process automations
• Experience integrating HubSpot with sales enablement, communication, and contract management tools
• Strong analytical skills with the ability to translate business requirements into technical system solutions and reporting dashboards
• Proven ability to build executive-level reports and interpret sales performance metrics
• Strong understanding of sales cycle management and pipeline optimization
• Experience with deal-level win/loss and competitive analysis
• High attention to detail with a focus on data integrity and governance
• Excellent organizational and documentation skills, including SOP development
• Ability to work autonomously and deliver results with minimal supervision

Qualifications

• 3+ years of experience administering HubSpot CRM in a sales-driven environment, including property architecture, pipeline configuration, and reporting dashboards.
• 3+ years of experience designing and implementing CRM workflows and automation to support lead management, task assignment, and cross-functional handoffs
• HubSpot certifications (e.g., HubSpot CRM, Marketing Hub, Sales Hub) preferred and considered a strong asset.
• Experience managing and integrating sales technology tools (e.g., sales enablement platforms, call recording/conversational intelligence software, quoting/proposal systems, and digital contract tools).
• Experience supporting sales operations, revenue operations, or business operations functions with direct impact on pipeline visibility and forecasting.
• Experience developing executive-level reporting and analyzing sales performance metrics to drive strategic decision-making.
• Experience in a growing or mid-sized organization, with demonstrated ability to build scalable systems and processes.
• Professional services or consulting industry experience is a plus.

Location/Travel

• Remote - Pacific Time Zone
• Ability to travel at least twice a year for All-Staff Retreats & Regional Meetups

Reports To: Head of Business Development

Hourly Rate: $55-75 per hour - based on experience

Position Status: Part-Time (minimum of 20-30 hours per week), Non-exempt

Final Notes

About Us

Reports to: Senior Director, Deal Desk & User Operation

About the Team:

The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our Account Executives, Account Managers, and Sales Development Reps. We build the reporting, analytics, systems, and processes that power execution and enable strategic initiatives across the organization.

At our core, we are a dynamic team of operators and systems thinkers who are passionate about our craft. We strive to be best-in-class in our disciplines and to build the next generation of GTM revenue processes. We thrive in a fast-paced, challenging environment and take pride in turning complexity into clarity and impact.

About the Role: 

The Contract Manager, Revenue Operations is the hands‑on owner of the commercial side of our customer contracting process. This role sits within the Deal Desk team and is responsible for first‑line intake, triage, and execution of customer commercial contract and order form changes that can and should be resolved without Legal resources, accelerating deals while maintaining strong commercial and data integrity.

You will own the commercial side of our customer contracts, ensuring that billing terms, dates, discounts, price caps, ramps, and usage structures are captured in a way that systems can support at scale, including a clear separation between commercial order details and core legal terms. Your focus is on making commercial mechanics precise, bookable, and system‑ready (not on drafting new legal concepts).

Who You Are:

• 7+ years of experience in SaaS, ideally through high-growth and $600M+ ARR scale; you’ve seen what “broken” looks like and have experience fixing it.
• Systems Thinker: You think in terms of efficiency, workflow, objects, fields, and triggers. High proficiency in the Salesforce/CPQ/Ironclad ecosystem is a must.
• Builder mindset: a proven track record of taking manual, human‑powered processes and turning them into documented, automated workflows.
• Commercial Fluency: Deep understanding of the "why" behind subscription models (usage, seat-based, ramp deals, and price caps) rather than just the "how" of data entry.
• Law-Adjacent Expertise: Understand risk tradeoffs and how to follow/build legal playbooks, but you operate as a process engineer, not a drafter.

What You’ll Do: 

• Contract Intake, Triage, and Execution
  • Own day-to-day intake, triage, and routing of customer contract requests in Ironclad, ensuring they are properly tagged, prioritized, and progressed
  • Review commercial redlines and resolve standard contract changes that can be handled without Legal involvement
  • Escalate complex or legal-risk issues to Legal when appropriate
  • Monitor contract status and key deal milestones, proactively driving deals toward signature—especially during high-volume periods and quarter-end
  • Help reduce overall request-to-signature cycle time by ensuring contracts move efficiently through the process
• Clause Library & Legal Playbook Execution
  • Partner with Legal to translate recurring contract requests into standardized, pre-approved clauses
  • Help operationalize legal playbooks so RevOps can handle common commercial contract changes without requiring individual Legal review
  • Identify repeat requests that can be standardized and incorporated into the clause library
• Contract Data Integrity & Downstream Readiness
  • Ensure commercial contract terms (billing terms, pricing, ramps, usage structures, dates, price caps) are accurately captured and system-ready
  • Maintain reliable contract metadata across Ironclad and Salesforce so downstream teams can trust contract data
  • Support Finance, Billing, and Customer Success by ensuring contract details are complete, consistent, and operationally sound
• Systems & Workflow Ownership (Ironclad / CPQ / Salesforce)
  • Serve as a key operational partner for Ironclad, helping define requirements and workflows that support contracting operations
  • Collaborate with RevOps Systems teams to ensure Salesforce and CPQ workflows support real-world deal structures
  • Validate that system updates or workflow changes do not compromise contract data integrity or order form accuracy
• Analytics, Guardrails, and Continuous Improvement
  • Analyze contracting workflows to identify bottlenecks, inefficiencies, and opportunities to improve deal velocity
  • Track operational metrics such as request volume, turnaround time, and escalation patterns
  • Help design operational guidelines that clarify which contract requests can be handled by Sales, RevOps, or Legal

What You Won't Do: 

• Negotiate contracts directly with customers or participate in live redlining discussions with counterparties
• Draft new legal language or modify core terms and conditions
• Make legal risk determinations or provide legal interpretation of contract terms
• Own complex contract negotiations or legal strategy for agreements
• Serve as the primary Salesforce or CPQ system administrator responsible for technical configuration

We are seeking a talented and versatile DevOps Engineer to enhance our software infrastructure for aircraft systems in government and defense applications. This role focuses on creating backend integrations with engineering and production environments, as well as developing frontend views to support seamless data visualization and user interactions. Our tech stack is built upon C, C++, C#, and python in server, desktop, and RTOS environments. The ideal candidate will bridge development and operations, ensuring reliable, scalable, and secure systems that integrate with aircraft hardware, avionics, payloads, and mission planning software. 

Responsibilities 

• Backend Integration: Design and implement backend integrations connecting engineering tools, production systems, and aircraft components (e.g., avionics data streams, mission planning APIs) to ensure efficient data flow and automation. 

• Frontend Development: Create intuitive frontend views and user interfaces for monitoring, controlling, and analyzing aircraft and business operations, using modern web technologies to provide real-time insights and dashboards. 

• CI/CD Pipeline Management: Build and maintain continuous integration and deployment pipelines to automate testing, builds, and releases across development, staging, and production environments. 

• Infrastructure Automation: Manage cloud and on-premises infrastructure using IaC (Infrastructure as Code) tools to support scalable software deployments. 

• System Monitoring and Security: Implement monitoring, logging, and alerting systems; ensure compliance with defense standards (e.g., DoD security requirements) and best practices for data integrity and cybersecurity. 

• Cross-Functional Collaboration: Work with software engineers, hardware teams, and program managers to integrate DevOps practices into development workflows. 

• Performance Optimization: Identify and resolve bottlenecks in backend and frontend systems to improve reliability, speed, and user experience in mission-critical applications. 

• Documentation and Best Practices: Maintain comprehensive documentation for integrations, views, and processes; promote DevOps culture through training and process improvements. 

Qualifications 

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field; equivalent experience considered. 

• Experience: 4+ years in DevOps, backend development, or full-stack engineering, with hands-on experience in aerospace, defense, or similar high-tech industries preferred. 

• Technical Skills:  
  • Server: Highly proficiency with Linux or POSIX environments and tools (eg. Shell scripting, log management, administration). 
  • Backend: Proficiency in languages like Python, Node.js, or Go; experience with APIs, databases (e.g., SQL/NoSQL), and integration tools (e.g., Kafka, RESTful services). 
  • Frontend: Proficient in HTML/CSS/JavaScript and frameworks like React, Vue, or Angular for creating responsive views. 
  • DevOps Tools: Expertise in CI/CD (e.g., Jenkins, GitLab CI), containerization (Docker, Kubernetes), IaC (Terraform, Ansible), and cloud platforms (AWS, Azure). 
  • Reporting and Telemetry: Strong background in the use of telemetry tools (eg. DataDog, New Relic, Signoz), and reporting tools (eg. Grafana, Superset, Tableau), experience with OpenTelemetry is a plus. 
• Problem-Solving: Ability to troubleshoot complex integrations and optimize systems for performance and security. 

• Communication: Excellent verbal and written skills to collaborate with technical and non-technical stakeholders. 

• Defense Industry Experience: Familiarity with DoD standards, ITAR, or secure environments is a plus. 

• Certifications: AWS Certified DevOps Engineer, Kubernetes Administrator, or similar are advantageous. 

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

***This job requires active TS/SCI clearance with a CI Polygraph.  Please apply only if you have an active TS/SCI clearance with a CI Polygraph. ***

North Point Technology is hiring a Linux Administrator SME to support mission-critical environments across our Centralized SuperComputing Facility (CSCF) and other high-impact programs. This role is ideal for a senior Linux expert who can troubleshoot deep system issues, automate administration at scale, and strengthen secure, reliable platform operations across complex environments.

Responsibilities:

Administer, maintain, and harden Linux systems supporting HPC and other mission-focused programs in heterogeneous, multi-platform environments. Troubleshoot complex operating system and kernel-level issues using source code analysis, system logs, and low-level diagnostic tools. Manage patching and system lifecycle activities, including repository administration and custom kernel builds to support new functionality and security requirements. Automate system configuration, maintenance, and patch management using enterprise tools and repeatable workflows. Support and integrate identity and access management services, including directory services and token-based authentication. Partner with support teams to improve system stability, security, and operational efficiency across critical Linux environments.

Required Qualifications:

• Bachelor’s degree in Computer Science, AIS, or related field
• 10+ years of relevant professional experience
• At least 5 years of experience developing or supporting system software in heterogeneous, multi-platform environments
• Strong scripting skills in Bourne/Bash and Expect
• Experience debugging Linux kernel issues using source code analysis, system logs, crash, systemtap, or similar tools
• Experience managing Satellite repositories for patching and custom kernel builds
• Experience automating system configuration and maintenance with Ansible and Satellite Server
• Understanding of identity management systems, including LDAP and token-based authentication
• Strong problem-solving skills and the ability to work independently in complex technical environments

Preferred Qualifications:

• Experience supporting High Performance Computing environments
• Experience administering large-scale Linux infrastructure in secure or mission-driven settings
• Experience improving operational workflows through automation and standardization

North Point Technology is seeking an experienced TS Cleared ElasticSearch Engineer to provide support to an Elastic Stack Application involving a mission critical enterprise identity and access management system.   This position will support the development and operations of an enterprise application that visualizes identity and access management (IDAM) data related to authentication services across NGA and other DoD systems. The application is built on the ELK stack (Elasticsearch, Logstash, Kibana), and the role involves supporting the full lifecycle including design, development, monitoring, and troubleshooting.

This program requires employees to have an active TS/SCI clearance with and SCI and must pass a CI Poly every 5 years.  If you have a Full Scope Poly, working this program will keep your Full Scope ACTIVE.

Responsibilities:

• Design, develop, and deploy a log analytics and infrastructure monitoring solution using the Elastic stack (Elasticsearch, Logstash, Beats, and Kibana).  This solution will act in support of an existing identity, credential, and access management (ICAM) system.
• Deploy, configure, test, troubleshoot, maintain, upgrade Elastic clusters and environments
• Plan resources and continuously optimize the infrastructure and configuration of Elasticsearch to maintain cluster health and search performance
• Configure Kibana for end-user access using role-based filtering and/or multi-tenancy features
• Interface with other developers to integrate Elastic stack with existing ICAM baseline
• Responsible for gathering monthly and quarterly metrics for customer review
• Resolve installation, infrastructure, data flow, and log ingest issues in both development and production environments
• Perform daily administration tasks for Elasticsearch clusters and environments
• Work in an Agile environment: estimate features and user stories, participate in developing sprint roadmaps, analyze user stories, develop design and architecture elements to support user story and / or feature development
• Work in DevSecOps environment with automated CI/CD pipelines
• Participate in design reviews
• Develop mockups and wireframes
• Conduct peer reviews and code reviews

Required Skills/Experience:

• Bachelor's degree in related discipline 
• Experience as a software developer, integrator, administrator, or similar technical role
• Experience designing, developing, and deploying solutions using the Elastic stack, including Elasticsearch, Logstash, Kibana, and Beats.
• Active Top Secret clearance
• Must be able to obtain and maintain CI (Counterintelligence) polygraph
• SEC+ certification or DoD 8570 IAT Level II certification, or ability to attain certification within 60 days of start
• Experience with Elastic stack security features, such as client authentication, SSL/TLS configuration, and role-based document filtering
• Strong documentation skills with a proven ability to develop troubleshooting guides, standard operating procedures, architecture diagrams, etc.
• Highly autonomous, self-directed, and proactive when it comes to maintaining system infrastructure and log data integrity
• Experience working with Agile tools such as Jira / Confluence etc.

Preferred Skills/Experience

• Elastic Certified Engineer
• Experience with container orchestration technologies like Docker and Kubernetes
• Experience working in a production environment with strict availability/uptime requirements
• Experience or familiarity with identity, credential, and access management (ICAM) technologies and concepts

Title: Patient Coordinator
Practice: Associated Oral & Maxillofacial Surgeons
Location: Peoria, IL
Hours:

• Monday: 8:00a.m. - 4:30p.m.
• Tuesday: 8:00a.m. - 4:30p.m.
• Wednesday: 8:00a.m. - 4:30p.m.
• Thursday: 8:00a.m. - 4:30p.m.
• Friday: 7:30a.m. - 2:00p.m.
• Saturday: Closed
• Sunday: Closed

Pay Range: $18.50 - $20.00 Based on experience 

Position Purpose:

The Patient Coordinator is a key member of our healthcare team, responsible for ensuring smooth and efficient patient flow and coordination within our practice. This role involves direct patient interaction, administrative support, and collaboration with clinical staff to deliver excellent patient care and service.

Essential Functions

Patient Interaction and Support:

• Greet and welcome patients upon arrival.
• Assist patients with check-in and check-out processes.
• Provide information on clinic policies, procedures, and services.
• Answer patient phone calls and address inquiries promptly and professionally.
• Schedule and confirm patient appointments, ensuring optimal appointment utilization.
• Monitor schedules for patient cancellations and follow-up with patients that need to reschedule.

Administrative Duties:

• Maintain and update patient records in the electronic health record (EHR) system.
• Coordinate referrals, diagnostic tests, and follow-up appointments.
• Verify patient insurance information and manage prior authorization processes.
• Handle billing and payment processes, including collection of co-pays and outstanding balances.
• Prepare and manage patient forms and documentation.
• Other duties as assigned by the practice administrator.

Communication and Coordination:

• Serve as a liaison between patients, healthcare providers, and other staff members.
• Communicate effectively with clinical staff to ensure patient needs are met.
• Facilitate communication regarding patient care plans and instructions.

Customer Service:

• Always maintain a high standard of customer service and professionalism.
• Address patient complaints and escalate issues to management when necessary.
• Strive to create a positive and supportive environment for patients and their families.

Compliance and Confidentiality:

• Adhere to all healthcare regulations and privacy laws, including HIPAA.
• Ensure patient confidentiality and security of sensitive information.
• Follow clinic policies and procedures to maintain compliance with healthcare standards.

Qualifications

Education:

• High school diploma or equivalency, required.

Experience:

• Previous experience in a healthcare setting, particularly in patient coordination or administrative roles, is highly desirable.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Knowledge of relevant regulations and compliance requirements in healthcare.

Performance Requirements:

• Strong organizational skills and the ability to manage multiple tasks concurrently.
• Excellent interpersonal and communication skills, with a patient-centered approach.
• Approachable, professional demeanor
• Detail-oriented and thorough in task execution.
• Ability to work well under pressure in a fast-paced environment.
• Team player with excellent collaboration skills.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

Energy Solutions is seeking a proactive and technical Systems Administration Manager to oversee our day-to-day IT operations. In this role, you will manage the implementation, support, and maintenance of our core platforms—including corporate networks, telephony, and enterprise software—to ensure a secure and efficient environment for our hybrid workforce.

As a hands-on manager, you won't just oversee the sidelines; you will supervise a small team balancing delegation with direct technical contribution. You will be responsible for prioritizing workloads, mentoring staff, and stepping into the trenches to resolve tickets or provide backup support whenever necessary.

This role is 100% onsite, and the selected candidate will be required to work from our office in Downtown Orange, California.

Responsibilities include, but are not limited to:

• Supervise the Systems Administration team, providing ongoing guidance, feedback, and coaching to foster professional growth and high-quality performance.
• Set clear workload goals to ensure the timely resolution of service requests and operational tasks.
• Author and maintain comprehensive processes, procedures, and technical documentation.
• Track and manage a portfolio of IT-related projects and initiatives within the systems administration function.
• Ensure corporate networks, telephony systems, alarm systems, and security cameras are properly maintained, monitored, and secured.
• Continuously evaluate system health, addressing technical issues in partnership with the team.
• Validate and deploy operating systems, firmware, and software updates across both Windows and Mac environments.
• Evaluate and offer improvements to maintenance efforts related to cloud infrastructure, specifically within Microsoft Azure environments.
• Resolve or escalate complex technical issues by working directly with team members and peer IT leaders.
• Serve as a backup administrator, providing direct support when team members are unavailable.
• Review open tickets and incidents to identify recurring problems or trends.
• Partner with IT Security Management to ensure systems and processes adhere to SOC 2, NIST, and internal security standards.
• Maintain backup and recovery of readiness, including rigorous documentation and periodic testing.
• Evaluate system administration workflows to identify opportunities for automation and process enhancement.
• Support vendor engagement (contracts/licenses) and assist in IT operations budget planning.
• Provide regular updates to IT leadership on system performance, project progress, and significant issue resolution.

Minimum Qualifications:

• Bachelor's degree required in Information Technology, Computer Science, or related field.
• 7 years of progressive experience in IT systems administration with 2 years of supervisory experience.
• Demonstrated experience implementing, maintaining, and supporting enterprise networks and infrastructure.
• Experience configuring a variety of software platforms and enterprise-level systems.
• Demonstrated experience leading systems administration projects and coordinating work across technical teams.
• Experiencing managing vendor relationships and supporting technology procurement activities.
• Experience with business continuity planning and data recovery and protection practices.
• Advanced knowledge of Windows and macOS environments, including system configuration, patching, and troubleshooting.
• Experience with systems such as Datto RMM, Intune, Slack, Zoom, Tableau, and MS Azure.
• Functional understanding of IT security protocols and compliance requirements, including SOC 2 and NIST standards.
• Excellent troubleshooting, interpersonal communication, and technical documentation skills.
• Experience developing and reporting IT operational metrics and dashboards.
• Ability to work independently while collaborating within a team-based environment.
• Demonstrated ability to support a guide team member while maintaining accountability for outcomes.

Preferred Qualifications:

• ITIL certification or equivalent knowledge and experience.
• Certification in Microsoft technologies, including Azure, desktop VMs, SharePoint, and Exchange Online.
• Project management certification such as PMP or Agile/Scrum (CSM, SAFe, or equivalent).
• Experience managing infrastructure environments on cloud platforms.
• Hands-on experience supporting remote work environments.
• Experience participating in system modernization, automation initiatives, or platform migrations.
• Familiarity with Microsoft Power Automate.
• Ability to apply scripting or automation concepts to improve operational efficiency and system reliability.

The salary range for this role is $122,600–$159,400, with a target compensation of $122,600 - $140,000 based on experience and qualifications.

Energy Solutions is seeking a proactive and technical Systems Administration Manager to oversee our day-to-day IT operations. In this role, you will manage the implementation, support, and maintenance of our core platforms—including corporate networks, telephony, and enterprise software—to ensure a secure and efficient environment for our hybrid workforce.

As a hands-on manager, you won't just oversee the sidelines; you will supervise a small team balancing delegation with direct technical contribution. You will be responsible for prioritizing workloads, mentoring staff, and stepping into the trenches to resolve tickets or provide backup support whenever necessary.

This role is hybrid, and the selected candidate will be required to work from our office in Downtown Portland, Oregon.

Responsibilities include, but are not limited to:

• Supervise the Systems Administration team, providing ongoing guidance, feedback, and coaching to foster professional growth and high-quality performance.
• Set clear workload goals to ensure the timely resolution of service requests and operational tasks.
• Author and maintain comprehensive processes, procedures, and technical documentation.
• Track and manage a portfolio of IT-related projects and initiatives within the systems administration function.
• Ensure corporate networks, telephony systems, alarm systems, and security cameras are properly maintained, monitored, and secured.
• Continuously evaluate system health, addressing technical issues in partnership with the team.
• Validate and deploy operating systems, firmware, and software updates across both Windows and Mac environments.
• Evaluate and offer improvements to maintenance efforts related to cloud infrastructure, specifically within Microsoft Azure environments.
• Resolve or escalate complex technical issues by working directly with team members and peer IT leaders.
• Serve as a backup administrator, providing direct support when team members are unavailable.
• Review open tickets and incidents to identify recurring problems or trends.
• Partner with IT Security Management to ensure systems and processes adhere to SOC 2, NIST, and internal security standards.
• Maintain backup and recovery of readiness, including rigorous documentation and periodic testing.
• Evaluate system administration workflows to identify opportunities for automation and process enhancement.
• Support vendor engagement (contracts/licenses) and assist in IT operations budget planning.
• Provide regular updates to IT leadership on system performance, project progress, and significant issue resolution.

Minimum Qualifications:

• Bachelor's degree required in Information Technology, Computer Science, or related field.
• 7 years of progressive experience in IT systems administration with 2 years of supervisory experience.
• Demonstrated experience implementing, maintaining, and supporting enterprise networks and infrastructure.
• Experience configuring a variety of software platforms and enterprise-level systems.
• Demonstrated experience leading systems administration projects and coordinating work across technical teams.
• Experiencing managing vendor relationships and supporting technology procurement activities.
• Experience with business continuity planning and data recovery and protection practices.
• Advanced knowledge of Windows and macOS environments, including system configuration, patching, and troubleshooting.
• Experience with systems such as Datto RMM, Intune, Slack, Zoom, Tableau, and MS Azure.
• Functional understanding of IT security protocols and compliance requirements, including SOC 2 and NIST standards.
• Excellent troubleshooting, interpersonal communication, and technical documentation skills.
• Experience developing and reporting IT operational metrics and dashboards.
• Ability to work independently while collaborating within a team-based environment.
• Demonstrated ability to support a guide team member while maintaining accountability for outcomes.

Preferred Qualifications:

• ITIL certification or equivalent knowledge and experience.
• Certification in Microsoft technologies, including Azure, desktop VMs, SharePoint, and Exchange Online.
• Project management certification such as PMP or Agile/Scrum (CSM, SAFe, or equivalent).
• Experience managing infrastructure environments on cloud platforms.
• Hands-on experience supporting remote work environments.
• Experience participating in system modernization, automation initiatives, or platform migrations.
• Familiarity with Microsoft Power Automate.
• Ability to apply scripting or automation concepts to improve operational efficiency and system reliability.

The salary range for this role is $122,600–$159,400, with a target compensation of $122,600 - $140,000 based on experience and qualifications.

At Trinity Medical Solutions, we provide logistics support and life-saving transportation for organ donations and transplantation teams dedicated to saving lives! Our mission is to deliver safe, reliable, and time-sensitive logistics solutions that directly support the transplant community. As a trusted partner and the nation’s largest organ donation and transplantation logistics provider, our mission is clear: we aim to positively impact lives every day!

We are seeking a motivated and detail-oriented Recruiter / HR Administrator to join our growing team! This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and is passionate about creating a positive employee and candidate experience. In this position, you’ll play a key role in supporting both recruiting efforts and day-to-day HR operations that directly contribute to Trinity’s continued growth and success.

Work Location: 4100 W Galveston St #4, Chandler, AZ 85226
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Pay: $57,000 – $65,000 annually, depending on experience and qualifications

How You Will Be Rewarded as a Recruiter / HR Administrator:

Compensation: Competitive pay based on experience
Benefits: Medical (Cigna), Dental, Vision, 401k (5% match with immediate vesting), HSA & FSA, employer-paid Life & AD&D benefits
Sick Time: Employer-paid

Key Responsibilities of a Recruiter / HR Administrator:

Recruiting & Talent Acquisition

• Partner with hiring managers to support recruiting efforts for open positions across the organization
• Source, screen, and communicate with candidates throughout the hiring process
• Coordinate interviews, candidate follow-ups, hiring updates, and offer process support
• Manage open requisitions while maintaining organization, timely communication, and hiring goals
• Maintain accurate candidate records and requisition updates within the ATS/HRIS
• Support a positive and professional candidate experience throughout all stages of recruitment

Onboarding & Employee Support

• Prepare offer letters, onboarding documentation, background checks, and new hire paperwork
• Coordinate onboarding activities to ensure employees are prepared for a successful first day
• Partner with internal teams to support system access, compliance requirements, and onboarding readiness
• Maintain organized and compliant employee files and records

HR Administration

• Support HRIS administration, employee updates, and record maintenance
• Assist with workers’ compensation and leave administration processes
• Respond to employee questions related to benefits, payroll, policies, leaves of absence, and HR processes
• Support HR reporting, audits, compliance tracking, and special HR projects
• Assist HR leadership with employee support initiatives and operational projects
• Represent Trinity in a professional manner while maintaining confidentiality and adherence to company policies and values

Qualifications & Skills of a Recruiter / HR Administrator:

Education / Experience:

• High school diploma or equivalent required
• Associate or bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Prior experience in recruiting, onboarding, HR administration, or employee support preferred
• Experience with HRIS systems and applicant tracking systems preferred

Skills & Aptitudes:

• Strong organizational skills and exceptional attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and customer service skills
• Strong follow-through, accountability, and problem-solving abilities
• Ability to handle confidential information with professionalism and discretion
• Team-oriented mindset with the ability to collaborate across departments
• Proficiency with Microsoft Office, Teams, and HR-related systems
• Ability to adapt, prioritize, and support operational needs as the organization continues to grow

Physical & Mental Requirements:

• Ability to work in a fast-paced environment with changing priorities and interruptions
• Ability to sit or stand for extended periods of time
• Must be able to maintain professionalism and accuracy while handling sensitive information

Why Join Trinity Medical Solutions?

Purpose-Driven Work:

Support life-saving organ donation and transplantation initiatives that make a meaningful impact every day.

Career Growth:

Gain valuable experience across recruiting, onboarding, HR administration, and employee operations within a growing healthcare logistics organization.

Team Collaboration:

Join a supportive and collaborative team that values communication, operational excellence, accountability, and innovation.

If you’re passionate about people, organization, and supporting a mission that saves lives, we’d love to hear from you — apply today!

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a hybrid role

JR: 2026-7423

#LI-Hybrid

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a remote role

JR: 2026-7423

#LI-Remote

Location: This role can work onsite or hybrid from our College Park, MD.  We are open to a fully remote option for the right candidate.
Travel: Up to 10%
Job ID: 1552 

The Role: 

IonQ is seeking a Senior Manager of Treasury Operations to build, scale, and own our global treasury infrastructure.  You will own a multi-billion-dollar treasury function spanning 25+ legal entities across 11 countries, with an active M&A integration pipeline and a global primary-bank migration currently in flight.  Reporting directly to the SVP of Finance & Business Analytics, this role serves as the company's foremost technical expert on cash management, global banking operations, and liquidity mechanics.  While you will partner with executive leadership on capital strategy, your primary mandate is operational excellence: executing daily cash positioning, managing complex intercompany funding structures, and ensuring flawless cross-border compliance.  We need a self-sufficient builder who thrives in the details, capable of transforming decentralized cash processes into a scalable, SOX-compliant, and highly streamlined treasury function.  This is a highly autonomous, Individual Contributor role requiring a hands-on builder who operates independently to execute daily tactical treasury operations while simultaneously architecting scalable global systems. For the right candidate, this role offers a unique opportunity to own the tactical treasury architecture of a hyper-growth company while gaining direct exposure to executive-level capital allocation and long-term financial strategy.

Responsibilities:

• Global Liquidity & Cash Operations: Manage global cash positioning, short-term liquidity forecasting, and concentration structures. Execute cash management and monitor working capital to ensure adequate liquidity across all global entities.
• Capital Strategy Support: Provide dynamic cash flow modeling and analytical support to the SVP of Finance to inform ROI-driven capital allocation, external funding evaluations, and long-term enterprise value creation.
• M&A Banking & Integration Support: Support the financial integration of acquired entities by executing treasury-related due diligence, consolidating acquired bank accounts, and systematically folding new targets into our global cash pooling and liquidity structures.
• Bank Relationship & Administration: Serve as the primary administrator for all global banking portals. Manage all bank administration processes, including KYC documentation, signatory updates, fee analysis, and compliance requests with scalability in mind. Manage standby letters of credit, performance guarantees, and other off-balance-sheet credit instruments backing customer, vendor, and landlord obligations.
• Intercompany & Cross-Border Financing: Manage IonQ's intercompany loan portfolio. Partner tightly with Tax and Legal to design and execute cash pooling, netting structures, and repatriation strategies that minimize trapped cash and optimize tax efficiencies.
• FX & Risk Mitigation: Monitor foreign exchange (FX) exposures across global operations and support the execution of hedging strategies to reduce P&L volatility.
• Systems & Automation: Lead the evaluation, implementation, and optimization of Treasury Management Systems (TMS) and ERP integrations. Drive the automation of cash forecasting, reporting, and reconciliation workflows.
• Governance & Controls: Establish and enforce strict global treasury policies. Ensure robust compliance with SOX and internal control requirements across all cash movement and banking activities.
• Public Company & SEC Support: Partner with Accounting and Reporting teams to provide necessary data, footnotes, and MD&A content for quarterly and annual public filings regarding cash, investments, and FX exposures.

Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• 7-10+ years of progressive, hands-on experience in corporate treasury operations within a complex, multi-national organization.
• Deep technical expertise in periodic cash positioning, intercompany funding mechanisms, and global banking structures.
• Proven experience managing global bank account administration (KYC, FATCA, signatories, and portal security).
• Public-company treasury experience, including SOX compliance and direct support of SEC reporting (10-Q, 10-K disclosures for cash, investments, and FX exposures).
• Operating experience across at least 5 countries and 3+ functional currencies, with demonstrated success managing multi-currency cash and FX exposure.
• Hands-on experience independently selecting, implementing, and operating a Treasury Management System (e.g., Kyriba, GTreasury, ION, SAP).
• Direct experience executing M&A treasury integration, including bank account consolidation, signatory transitions, and folding acquired entities into a global liquidity structure.

Preferred Qualifications:

• Certified Treasury Professional (CTP) designation strongly preferred.

The approximate base salary range for this position is $128,445 - $167,497. The total compensation package includes base, bonus, equity, and a range of benefit options found on our career site.

We are seeking a highly motivated and versatile Senior IT Administrator to be the dedicated on-site IT presence for our College Park office and the primary technical resource for two nearby satellite lab locations. This critical role involves providing hands-on support across the entire IT spectrum, including end-user helpdesk, A/V management, networking, and critical project work.

Responsibilities:

Onsite IT Operations and End-User Support

• Primary Technical Liaison: Serve as the dedicated, primary technical point of contact for the main College Park office, providing scheduled, expert support visits to two satellite lab locations in the region.
• Helpdesk & Desktop Support: Deliver hands-on Level 2 support, specializing in the timely diagnosis and resolution of all hardware, software, connectivity, and printer issues for local staff.
• Asset Lifecycle Management: Own the complete local IT inventory lifecycle, including the provisioning, maintenance, and retirement of all end-user hardware (laptops, monitors, peripherals), while ensuring continuous stocking of essential IT supplies.
• Lab Equipment Support: Provide dedicated operational and technical support for IT equipment within critical laboratory environments.
• A/V Management: Manage the setup, operation, and ongoing support of all conference room A/V equipment and provide reliable, on-the-spot support for meetings and occasional company-wide events.

Lab Infrastructure & Configuration Management (SDE/Automation Focus)

• Lab Workstation Management: Serve as the primary contact for lab IT support. This includes setting up new lab workstations (imaging and baseline), deploying standard configurations via playbooks, and maintaining a test workstation for pre-production changes.
• Data Access & Networking: Set up permissions for lab workstations to securely access IonQ data (e.g., shared drive, Confluence). Assist with deploying necessary lab network services (e.g., DNS server, Synology/shared drive configuration).
• Routine Maintenance: Coordinate and perform routine maintenance, including monthly software updates and reboots for lab workstations, in coordination with research teams.
• Documentation: Update and write guides for recurring lab IT tasks (e.g., remote connection, SSH, file sharing).

Network and Infrastructure Assistance

• Local Network Troubleshooting: Perform foundational network troubleshooting for common issues related to VPNs, switches, firewalls, and wireless access points (APs).
• Escalation & Liaison: Serve as the local technical liaison, escalating complex network issues to the core engineering teams and coordinating local efforts.
• Physical Deployment: Assist the network engineering team with the physical installation and de-installation of networking gear (e.g., racking/stacking switches, and deploying APs).

Strategic Projects and M&A Integration

• Corporate Projects: Actively participate in assigned internal corporate IT projects, such as system upgrades, security initiatives, and documentation/process standardization improvements.
• Remote Site Deployment: Travel occasionally to new or acquired satellite locations to execute the foundational installation of desktops, networking gear and audio/visual equipment.

You would be a good fit with:

• 6+ years of experience in a System Administrator, Desktop Support, or Helpdesk role.
• Demonstrable experience providing hands-on, end-user technical support in a corporate environment.
• Proficiency with Windows, Linux, and macOS operating systems.
• Experience administering SAML-based SaaS Apps (Okta, Entra, Jumpcloud).
• Supporting cloud-based productivity applications (M365, Google Workspace).
• Solid understanding of basic networking concepts (TCP/IP, DHCP, DNS) and experience with basic troubleshooting of network devices (switches, firewalls, Wi-Fi).
• Experience with A/V setup and support for modern video conferencing solutions (e.g., Zoom Rooms, Google Meets, Microsoft Teams Rooms).
• Strong organizational skills and experience with inventory management and asset tracking.
• Excellent written and verbal communication skills, with a focus on customer service and clear technical documentation.
• Must be able to work on-site full-time in the College Park office.

You would be a great fit with:

• Experience in a rapidly growing environment or a technology-focused company.
• Certifications such as CompTIA Network+, CompTIA Security+, or Cisco Certified Network Associate (CCNA) are a plus.
• Demonstrable experience with Configuration Management tools (e.g., Ansible, Puppet, Chef) or scripting/automation (e.g., Python, Bash).
• Experience in a rapidly growing, technology-focused company or lab environment.
• Prior experience supporting research or engineering teams with custom lab software.
• Keep lab playbooks up to date and evaluate replacements for existing Ansible playbooks used for setting up new workstations and developer desktops. Interface with the security team to ensure compliance.
• Prior experience with IT support for M&A activity.

Location: This role will be based in our College Park office and may require after-hours support. 
Travel: Up to 10%
Job ID:  1188

The approximate base salary range for this position is $107,123  - $140,251. The total compensation package includes base, bonus, and equity.

🌟 Join DYOPATH – A Great Place to Work 5 Years in a Row! 🌟

We’re proud to be recognized as an amazing workplace year after year. At DYOPATH, we value growth, teamwork, and making technology simple for our clients. Are you driven by solving complex technical challenges, strengthening security, and keeping operations running at peak performance? Now, we’re looking for YOU to join our award-winning team as a SNOC Engineer II (Security) who thrives on analytical thinking, collaboration, and leveling up operational excellence across security, network, systems, and cloud environments.

Why You’ll Love Working Here

Purposeful Work – Your expertise directly safeguards our technology ecosystem and enhances the reliability of services used across the organization.

Growth & Development – From advanced certifications to hands-on experience in multiple domains, this role is designed for continuous skill-building.

Innovative Culture – You’ll join a team committed to excellence, collaboration, and staying ahead of emerging threats.

Supportive Team Environment – Work alongside talented professionals who share knowledge, celebrate wins, and help each other grow.

Awesome Benefits

• Medical, Dental & Vision Coverage
• Life Insurance
• 401(k) with company match
• “You Pick a Day” paid holiday
• FSA & HSA options
• Pet Insurance (because pets are family!)
• …and much more!
• Full benefits overview at dyopath.com/careers

Role Overview

• Location: Remote (US)
• Schedule: 1st Shift (9a to 5p); Monday through Friday
• Pay Rate: $85,000 (annual)

As a SNOC Engineer II, you will play a critical role in detecting and responding to security threats, troubleshooting complex network and system issues, and performing root cause analysis to prevent future incidents. The SNOC Engineer II (Security) works across security, network, systems, and cloud domains to ensure operational stability and compliance.

Your Mission as a SNOC Engineer II

• Detect and respond to security threats across network, systems, and cloud environments.
• Troubleshoot and resolve complex technical issues, performing root cause analysis to prevent future incidents.
• Act as an escalation point for unresolved alerts/issues.
• Mentor SNOC Engineer I team members and assist with technical development.
• Create and improve Standard Operating Procedures (SOPs) and knowledge base documentation.
• Collaborate on projects to integrate new technologies and improve reliability.
• Support compliance initiatives (CMMC, SOC 2, ISO 27001).

Security Operations Responsibilities

• Investigates and responds to complex security alerts (lateral movement, privilege misuse).
• Performs root cause analysis and recommends remediation actions.
• Maintains and tunes SIEM and EDR detections to improve accuracy.
• Supports proactive security initiatives (threat hunting, detection engineering).
• Mentors Engineer I in effective triage and investigative techniques.
• Collaborates with clients and internal teams on remediation plans.

What You Bring to the Team

Education & Certifications

• Associate’s degree in IT, Cybersecurity, or related field (or equivalent experience).
• Preferred certifications:
• CompTIA Security+, CySA+, Network+
• Cisco Certified Network Associate (CCNA)
• Microsoft Certified: Azure Administrator Associate
• ITIL Foundations

Experience & Skills

• 2+ years in SOC, NOC, IT support, or infrastructure operations.
• Ability to combine cybersecurity expertise with exceptional customer‑centric communication and engagement.
• Strong troubleshooting and incident response skills across security, network, systems, and cloud domains.
• Familiarity with SIEM platforms, monitoring tools, and alert management systems.
• Excellent communication and documentation skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Why This Role Rocks

As a SNOC Engineer II, you won’t just resolve incidents, you’ll be a trusted advisor, a mentor, and a key player in strengthening security and operational resilience. You’ll work with passionate professionals, learn new skills, and help shape the future of technology services at DYOPATH.

Ready to elevate IT security and operations? Apply now and become our next SNOC Engineer II at DYOPATH!

Job Description

We are looking for a Staff Product Designer to join the design team at Tailscale. You will primarily partner with the Network Features team, which owns one of the most technically complex and strategically important surfaces in the product: how traffic finds its destination, how networks are segmented and connected, and how operators control that behavior at scale.

That spans a wide range. On the user-facing side, Admin users orchestrate their networks by configuring settings related to: subnet routing, exit nodes, App Connectors, Services, and DNS. On the infrastructure side, you’ll interface with topics like: traffic steering, high availability, DERP servers, and cloud networking primitives. These are not features with obvious consumer analogues. The users are network engineers, IT administrators, and developers building on top of Tailscale, and the problems they bring are genuinely hard to make simple.

At the staff level, scope is not handed to you. You will define where design attention is needed across this space, lead discovery on problems that don't yet have clear answers, and shape product direction alongside your engineering and PM partners. A significant part of that work is translation: taking abstract technical systems and surfacing the design problems hidden inside them clearly enough that engineers, PMs, and stakeholders can align on what to solve and why. Diagramming, system mapping, and other artifacts that make complexity legible are tools you reach for naturally, not as documentation but as a way of driving shared understanding and unblocking decisions. Your influence will extend beyond your immediate projects, affecting how the broader design team approaches craft, process, and product thinking.

You will report to the product design manager and work closely with a team of five product designers and one design researcher. Most of your time will be spent embedded with the Network Features team, with some involvement in wider design team or product initiatives.

People who do well here are genuinely curious about networking and security, comfortable going deep on technically complex domains, and fluent working asynchronously with highly technical teammates.

Key Responsibilities

• Define where design attention is needed across the network features product space and lead discovery on complex, ambiguous problems that often span multiple features or product areas.
• Translate abstract technical systems into clear problem frames, using diagramming, system mapping, and design artifacts to build shared understanding and drive alignment across engineering, product, and other stakeholders,
• Deliver design solutions end-to-end as needed, whether that means changes to a GUI, a CLI experience, or both, working closely with engineers through implementation and QA.
• Explore forward-looking design questions in spaces that do not yet have clear owners or established answers.
• Partner closely with engineering and PM counterparts to move from ambiguous problem statements to clear, well-reasoned solutions.
• Raise the bar for craft and quality across your team and contribute to how the broader design organization approaches process and product thinking.
• Translate insights from user research, behavioral data, and your own product knowledge into design direction.
• Bring AI tools into your workflow in practical ways, whether for research synthesis, rapid prototyping, or solution exploration, and develop a point of view on where AI-assisted experiences belong in technically complex products.

What We Are Looking For

• 10+ years of product design experience, with meaningful time operating at the staff level or equivalent scope
• Strong portfolio demonstrating experience with technically sophisticated B2B or infrastructure products, and a track record of leading discovery on problems without waiting for scope to be defined
• A developed point of view on users and product direction, with evidence of using that perspective to influence roadmap and strategy across engineering and product teams
• Genuine interest in the networking and security space and comfort engaging with technically complex subject matter
• Strong written communication and an ability to articulate design decisions clearly to both technical and non-technical partners
• Ease working in a distributed, asynchronous environment with highly technical teammates

Nice to Have

• Hands-on experience with Tailscale, or working familiarity with networking concepts such as DNS, VPNs, proxies, or traffic routing
• Hands-on experience with cloud native deployment infrastructure (AWS, GCP, DigitalOcean, etc)
• Experience designing for developer or IT administrator audiences
• Data-informed design practice including behavioral analytics or experimentation
• Fluency with AI tools as part of your design workflow and curiosity about where AI-assisted experiences fit in technical products

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Job Description

We are looking for a Staff Product Designer to join the design team at Tailscale. You will primarily partner with the Network Features team, which owns one of the most technically complex and strategically important surfaces in the product: how traffic finds its destination, how networks are segmented and connected, and how operators control that behavior at scale.

That spans a wide range. On the user-facing side, Admin users orchestrate their networks by configuring settings related to: subnet routing, exit nodes, App Connectors, Services, and DNS. On the infrastructure side, you’ll interface with topics like: traffic steering, high availability, DERP servers, and cloud networking primitives. These are not features with obvious consumer analogues. The users are network engineers, IT administrators, and developers building on top of Tailscale, and the problems they bring are genuinely hard to make simple.

At the staff level, scope is not handed to you. You will define where design attention is needed across this space, lead discovery on problems that don't yet have clear answers, and shape product direction alongside your engineering and PM partners. A significant part of that work is translation: taking abstract technical systems and surfacing the design problems hidden inside them clearly enough that engineers, PMs, and stakeholders can align on what to solve and why. Diagramming, system mapping, and other artifacts that make complexity legible are tools you reach for naturally, not as documentation but as a way of driving shared understanding and unblocking decisions. Your influence will extend beyond your immediate projects, affecting how the broader design team approaches craft, process, and product thinking.

You will report to the product design manager and work closely with a team of five product designers and one design researcher. Most of your time will be spent embedded with the Network Features team, with some involvement in wider design team or product initiatives.

People who do well here are genuinely curious about networking and security, comfortable going deep on technically complex domains, and fluent working asynchronously with highly technical teammates.

Key Responsibilities

• Define where design attention is needed across the network features product space and lead discovery on complex, ambiguous problems that often span multiple features or product areas.
• Translate abstract technical systems into clear problem frames, using diagramming, system mapping, and design artifacts to build shared understanding and drive alignment across engineering, product, and other stakeholders,
• Deliver design solutions end-to-end as needed, whether that means changes to a GUI, a CLI experience, or both, working closely with engineers through implementation and QA.
• Explore forward-looking design questions in spaces that do not yet have clear owners or established answers.
• Partner closely with engineering and PM counterparts to move from ambiguous problem statements to clear, well-reasoned solutions.
• Raise the bar for craft and quality across your team and contribute to how the broader design organization approaches process and product thinking.
• Translate insights from user research, behavioral data, and your own product knowledge into design direction.
• Bring AI tools into your workflow in practical ways, whether for research synthesis, rapid prototyping, or solution exploration, and develop a point of view on where AI-assisted experiences belong in technically complex products.

What We Are Looking For

• 10+ years of product design experience, with meaningful time operating at the staff level or equivalent scope
• Strong portfolio demonstrating experience with technically sophisticated B2B or infrastructure products, and a track record of leading discovery on problems without waiting for scope to be defined
• A developed point of view on users and product direction, with evidence of using that perspective to influence roadmap and strategy across engineering and product teams
• Genuine interest in the networking and security space and comfort engaging with technically complex subject matter
• Strong written communication and an ability to articulate design decisions clearly to both technical and non-technical partners
• Ease working in a distributed, asynchronous environment with highly technical teammates

Nice to Have

• Hands-on experience with Tailscale, or working familiarity with networking concepts such as DNS, VPNs, proxies, or traffic routing
• Hands-on experience with cloud native deployment infrastructure (AWS, GCP, DigitalOcean, etc)
• Experience designing for developer or IT administrator audiences
• Data-informed design practice including behavioral analytics or experimentation
• Fluency with AI tools as part of your design workflow and curiosity about where AI-assisted experiences fit in technical products

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set.

Reports to: EVP, Business Development 
Salary: $80,000–$90,000

About the Role

News Revenue Hub is seeking a Senior Business Operations Manager to serve as the operational engine of the Business Development team during a critical period of growth and transition. This is a new role at the Hub — a senior individual contributor role with supervisory responsibility, designed for an experienced operations leader who is equally comfortable building systems as they are engaging with the business. 

The Senior Business Operations Manager owns NRH’s operational infrastructure — from CRM strategy and pipeline management to contract operations and cross-functional coordination. Success in this role means that Business Development leadership can focus entirely on high-value revenue work, confident that the operational foundation beneath them is reliable, well-documented, and continuously improving.

This role requires someone with a track record of building complex operational systems end-to-end, exercising independent judgment in fast-moving environments, and leading others toward clear operational outcomes. You will work closely with the EVP of Business Development and, as needed, the CEO.

Core Responsibilities

Sales Operations & Pipeline Management

Own NRH’s Salesforce CRM as a strategic tool:

• Design, build, and maintain the business pipeline as the authoritative source of truth for Business Development leadership
• Directly supervise the BizDev Administrator (part-time), setting clear priorities and quality standards for data entry, reporting, and pipeline maintenance
• Develop dashboards and reports that give leadership real-time visibility into pipeline health, close rates, and revenue forecasts
• Lead integration efforts between Salesforce and other organizational tools (Jira, Google Drive, etc.) in partnership with the EVP

Lead the full proposal development cycle:

• Conduct client research, competitive benchmarking, and proposal scoping independently
• Develop and refine pitch decks, proposals, and supporting materials to a high standard
• Lead sales calls for high ARR clients; attend and actively support sales calls alongside the EVP as needed; take ownership of follow-up and next steps. 

Contracts & Client Operations

• Manage client contracts, renewals, and amendments with a high degree of accuracy
• Support partnership transitions and other strategic relationships
• Ensure accurate documentation and record-keeping across all client engagements
• Coordinate with consulting leadership to ensure smooth client onboarding

Internal Operations & Strategic Process Improvement

This role is expected to go beyond maintaining existing processes — you will own the operational roadmap:

• Develop and own a 6–12 month operational roadmap for Business Development, including system improvement milestones, documentation goals, and Salesforce maturity targets
• Contribute to annual planning by providing operational data, capacity assessments, and recommendations for team efficiency investments
• Identify and resolve operational inefficiencies before they become bottlenecks — bring solutions, not just problems
• Ensure all key processes are documented, consistently followed, and regularly reviewed
• Drive cross-team alignment across Sales, Consulting, and Insights on shared operational priorities

Leadership Support

• Serve as the primary operational point of contact for the EVP of Business Development and, as needed, the CEO
• Drive alignment across teams on organizational priorities
• Serve as a reliable internal point of contact for business operations questions

Operational Budget Management

• Own and manage the operational budget for Business Development systems and tools, including project coordination resources
• Provide quarterly spend reports to the EVP, with recommendations on investments or reductions
• Research and evaluate new tools or platforms that would meaningfully improve operational efficiency

Qualifications

• 6+ years of experience in business operations, sales operations, or a similar role
• Prior experience managing or supervising direct reports or contractors
• Demonstrated experience working within a sales or business development team
• Experience managing—not just supporting on—contracts, renewals, or client operations
• Strong organizational skills and a bias toward follow-through
• Comfortable in a fast-paced environment where priorities can shift
• High comfort level with CRM systems; Salesforce experience strongly preferred
• Excellent written and verbal communication skills

Preferred

• Experience in a nonprofit or mission-driven organization
• Experience supporting remote teams or distributed operations
• Familiarity with tools such as Jira, Google Drive, or similar project management platforms
  
  

Nice to Have: Marketing Interest or Experience

We are not hiring a marketer, but we are interested in candidates who bring some curiosity or experience in this area. As the role evolves, there may be opportunity to contribute to how NRH shows up in the market. Candidates who can demonstrate any of the following will stand out:

• Experience owning or contributing to an organization's newsletter, content calendar, or social media presence
• Comfort with outbound email marketing tools or campaign coordination
• Interest in brand storytelling, audience development, or thought leadership content
• Experience running conference sponsorships, event marketing, or experience with in-person brand presence
  
  

What Success Looks Like

Within the first 6–9 months:

• The Business Development team spends significantly less time on administrative and operational work
• Salesforce is well-organized, accurate, and a trusted source of truth for pipeline reporting
• Proposals are consistently well-researched and professionally executed
• Client contracts and renewals are managed smoothly and on schedule
• Internal coordination across teams has visibly improved
• Senior leadership experiences meaningful reduction in operational burden

Work Arrangement

This is an onsite position at MacDill AFB.

Job Overview

Designs, develops, tests, and maintains software applications and systems. Leads or mentors junior developers and collaborates with cross-functional teams to deliver high-quality software solutions. Utilizes advanced programming skills and best practices to solve complex technical problems and improve software performance. May participate in architecture design and code reviews.

Essential Functions

• Serve as a lead technical expert in designing, developing, and optimizing ITSM tool solutions (ServiceNow) for complex Configuration Change Management (CCM) processes for the C2ISR transport program.
• Lead the architectural design and development of enterprise-level CCM capabilities within the ITSM platform, ensuring scalability, security, and integration across diverse C2ISR infrastructure environments.
• Architect and implements advanced integrations between the ITSM tool and critical C2ISR systems (e.g., RMF tools, network configuration managers, deployment orchestration platforms) to automate change execution and enhance traceability.
• Drive the development of custom applications, portals, and dashboards that provide intuitive interfaces and comprehensive insights for managing configuration changes, engineering requests, and compliance metrics.
• Establish development best practices, coding standards, workflows and quality assurance processes for all ITSM tool enhancements, ensuring maintainability, performance, and adherence to security guidelines.
• Mentor junior and journeyman ITSM tool developers on advanced platform development, integration patterns, and best practices for creating robust CCM solutions.
• Function as a technical expert across multiple high-impact CCM assignments, guiding implementation teams, and contributing to the strategic evolution of the ITSM tool's CCM capabilities.
• Perform other duties as required.

Standard Essential Functions

• Regular and reliable attendance on a full time basis [or in accordance with posted schedule].
• Responsible for exhibiting professional behavior with both internal and external business associates that reflects positively on the company and is consistent with the company's policies and practices.
• Embodies AEVEX’s cultural values and aligns daily actions with department goals and company culture.

Qualifications            

• Excellent understanding of JavaScript, HTML, CSS, or other web development languages
• Strong problem-solving and analytical skills
• Attention to detail and documentation discipline
• Ability to work independently and as part of a team

Education / Certifications

• Bachelor's Degree Required, Masters Degree Preferred
• ServiceNow Certified Developer & Administrator certification
• Must complete DoD-approved IA baseline certification for ADP-III/IT-III based on the IAT level and CE/Operating System (OS) certificate within six months of the assignment.

Experience

• 10+ years of experience in software development

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties the employee is:

• Frequently required to sit, and to reach to use computers and other office equipment

For the purpose of this summary, occasionally is used to represent up to 1/3 of the time given to the work day, frequently represents 1/3 to 2/3 of the time and constantly represents 2/3 or more of the time.

Security Clearance

• Active TS/SCI security clearance
• S. Citizenship required.

About The Role

The Senior Business Systems Analyst will be a key member of Snorkel’s Revenue Operations team. In this role, you will partner closely with Sales and Delivery stakeholders to understand operational needs and ensure our systems, especially Salesforce, are configured to support how our teams sell, deliver, and scale customer engagements.

You will also collaborate cross-functionally with Marketing, Finance, Analytics, Legal and Enablement teams to ensure new processes, system updates, and workflow improvements are aligned across the organization and do not negatively impact downstream systems or operational dependencies.

This is a hands-on role. The ideal candidate will not only gather and define business requirements but will also design and implement solutions across our GTM systems, including Salesforce and connected tools such as Gong, Outreach, Clay, and others, ensuring that systems capabilities align with operational needs.

What You’ll Do

• Partner with Sales and Delivery leadership to gather, document, and prioritize business requirements for operational systems and workflows.
• Translate business needs into scalable system designs and implement solutions directly in Salesforce, including objects, flows, validation rules, automation, and configuration updates.
• Collaborate with Revenue Operations and cross-functional teams (Marketing, Finance, Analytics, Delivery, and Supply) to ensure system changes and new processes align across teams and do not negatively impact downstream systems.
• Implement SOPs, governance frameworks, and system controls to improve Salesforce data hygiene and maintain Salesforce as a trusted source of truth.
• Evaluate existing operational processes and recommend system and workflow improvements that increase efficiency and scalability.
• Support the rollout of new system capabilities and enhancements across Salesforce and connected business systems.
• Ensure system changes are properly tested, documented, and communicated to stakeholders.
• Partner with Enablement to ensure systems and new processes are effectively adopted and consistently utilized across teams.
• Manage system change requests and collaborate with RevOps leadership on prioritization and rollout planning.

Required Qualifications

• 5+ years of experience in Business Systems Analysis, Revenue Operations, Sales Operations, or similar operational roles
• Strong experience gathering and translating business requirements into system solutions
• Salesforce Administrator certification with hands-on experience in Salesforce administration and configuration
• Familiarity with system integrations or workflow automation tools.
• Experience supporting Sales and Delivery operational workflows
• Strong documentation and process mapping skills
• Excellent stakeholder management and cross-functional communication skills
• Strong analytical and problem-solving abilities with high attention to detail
• Ability to manage multiple initiatives in a fast-moving environment

Bonus Points For

• Salesforce Advanced Administrator certification.
• Experience in B2B SaaS or AI/technology companies.

Location: Bay Area strongly preferred, Open to Remote.