ABOUT THE TEAM:
Anduril’s Manufacturing Digital Tools & Procedures is seeking a Digital Tools Manufacturing Engineer to join our team. The Manufacturing Digital Tools and Procedures team plays a pivotal role in optimizing manufacturing operations through the implementation and management of procedures and advanced digital solutions. The team ensures that manufacturing processes are efficient, scalable, and integrated with the latest industry standards.

ABOUT THE JOB:
As a Digital Tools Manufacturing Engineer (Business Analyst) you will be involved in the internal deployment and adoption of Anduril’s ProductionOS manufacturing software solutions. The right person for this role has strong technical and analytical skills that can be applied and implemented in a real world environment to drive outcomes for the business.

WHAT YOU’LL DO:

• Work with manufacturing and software leadership to develop and implement novel manufacturing software strategies that enhance productivity, reduce costs, and improve quality.
• Collaborate with cross-functional teams to ensure alignment of manufacturing software roadmap with overall business objectives.
• Monitor industry trends and best practices to keep our manufacturing processes at the cutting edge.
• Drive adoption of manufacturing software solutions across the company, and own the feedback loop between the users and the developers.
• Create and maintain comprehensive documentation of manufacturing software standard instructions and best practices.

REQUIRED QUALIFICATIONS:

• Bachelor’s degree in Manufacturing Engineering, Industrial Engineering, Software Engineering, User Experience Design, or related field.
• Proven experience in a digital manufacturing environment, including familiarity with MES, ERP, PLM systems and how they interface with each other and with operations.
• High sense of user empathy and the ability to manage and communicate with stakeholders.
• Ability to quickly understand current operations and potential issues on the product line and can speak the language.
• Strength working with manufacturing leadership to conceptualize solutions and gain / understand requirements
• Excellent communication and presentation skills, capable of conveying complex information in an understandable manner.
• Ability to work collaboratively in a team environment and lead cross-functional projects.
• Adept at managing multiple priorities in a fast-paced manufacturing environment.
• Ability to obtain and maintain an Australian NV2 Security Clearance.

ABOUT THE TEAM

At Anduril Australia we are developing un-crewed maritime and air domain systems that leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program.

ABOUT THE JOB
We are seeking a seasoned Senior Financial Analyst to join our Anduril Australia team. The ideal candidate will have a strong background in program/project control (non-EVMS), especially with manufacturing programs, financial modeling, income statement and balance sheet forecasting and analysis, and top-tier financial reporting. You will touch almost every area of the business including engineering, operations, and growth. In this role, you will support multiple projects and programs in parallel and interact closely with the program management and business line leadership to ensure Anduril is delivering on its financial commitments.

You should be comfortable supporting and explaining financial performance and variance analysis at the contract and product level to cross functional teams and senior leadership. This is a critical role in a high-growth division at a company that is constantly growing and changing.

WHAT YOU’LL DO

• Contract and product profit margin analysis and surveillance
• Ownership of rolling monthly program and project forecasts, derived by working in-depth with key engineering stakeholders (Product Managers, Program Managers, Engineering Leads, CAMs)
• Monthly distribution of internal management reporting via presentation and written communications
• Work with program management to develop and maintain ETC forecasts and EAC integrity
• Income statement and balance sheet forecasting by contract and business line
• Prepare monthly/quarterly/annual variance at multiple accounting levels
• Creation of reports and automated dashboards in FP&A and ERP tools (Oracle, Anaplan, and Foundry)
• Support pricing activities
• Ad-hoc support and special products
• Drive continuous improvement in financial reporting tools, systems and procedures
• Assist in long-range planning

REQUIRED QUALIFICATIONS

• 5+ years of experience as a financial analyst or related finance/accounting role
• Bachelor's degree in Finance, Accounting, or a related field
• Ability to operate independently in a fast-paced environment
• Acute understanding of Financial Systems, data management, and complex modeling
• Intellectually curious - you seek to understand the why behind the numbers
• Proven ability to work successfully in a team-based environment
• Strong analytical, problem-solving, interpersonal communication, and presentational skills
• Ability to obtain and maintain an Australian security clearance

PREFERRED QUALIFICATIONS

• MBA or relevant professional certification (CPA, CFA) is a plus
• Defence and/or Tech industry experience

Overview

As a Senior Project Manager at Monks, you will play a critical role in leading and delivering large-scale Salesforce initiatives for enterprise-level clients. This position requires a deep understanding of and experience in managing complex projects and programs and the ability to drive successful outcomes for our clients. In this dynamic and fast-paced role, you will have the opportunity to work with a diverse range of clients, industries, and Salesforce solutions.

You will be responsible for overseeing the end-to-end project lifecycle, ensuring the successful execution of complex Salesforce implementations and driving customer satisfaction. This role includes implementing robust quality assurance processes, adhering to industry best practices and leveraging your deep understanding of the Salesforce platform. Your ability to think strategically and make data-driven decisions will contribute to the success of projects and enable continuous improvement within the organization.

Collaboration is key in this role, as you will lead a cross-functional team of Salesforce consultants, business analysts and developers. With your exceptional leadership skills, you will foster a collaborative and high-performing work environment, ensuring that each team member understands their role and responsibilities in delivering successful projects.

As the Senior Project Manager for, you will have the opportunity to leverage your extensive experience in enterprise project management and deep Salesforce knowledge to drive successful implementations, deliver value for enterprise-level clients, and contribute to the growth and success of Media.Monks in the enterprise market.

Key Responsibilities

• Lead the successful delivery of complex projects and programs to ensure outcomes are achieved and solutions are delivered aligning to customer needs and to agreed expectations.
• Take full responsibility for the project documentation, schedule, budget management, resource planning, change control, organisational change management (including communication and training) and risk and issue management processes.
• Identify, assess and manage program risks and issues. Establish and maintain project registers.
• Report to the local director and/or steering committee through regular highlight reports, verbal reports and escalate risks and issues where required.
• Manage day-to-day tasking and performance of a project delivery team.
• Manage the relationship with the customer as a primary /secondary point of contact.
• Take full responsibility for the quality of work performed.
• Track progress of key project and program  contractual deliverables.
• Assist with coaching and developing junior business analyst / business analyst capability.

Professional Experience

• Demonstrated experience in successful delivery of large IT /CRM programs of work
• Demonstrates effective communication, both orally and in writing, with colleagues, team members, clients and customers at all levels, both formally and informally.
• Proven experience working in fast paced agile environments
• PRINCE2 or Scrum Master Certification is a plus.
• Ability to manage senior stakeholders and client executives.
• Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Energetic and enthusiastic, with a desire to make an impact within a consulting and solutions environment.
• Excellent leadership and interpersonal skills.

#LI-CX1

Overview

As a Senior Project Manager at Monks, you will play a critical role in leading and delivering large-scale Salesforce initiatives for enterprise-level clients. This position requires a deep understanding of and experience in managing complex projects and programs and the ability to drive successful outcomes for our clients. In this dynamic and fast-paced role, you will have the opportunity to work with a diverse range of clients, industries, and Salesforce solutions.

You will be responsible for overseeing the end-to-end project lifecycle, ensuring the successful execution of complex Salesforce implementations and driving customer satisfaction. This role includes implementing robust quality assurance processes, adhering to industry best practices and leveraging your deep understanding of the Salesforce platform. Your ability to think strategically and make data-driven decisions will contribute to the success of projects and enable continuous improvement within the organization.

Collaboration is key in this role, as you will lead a cross-functional team of Salesforce consultants, business analysts and developers. With your exceptional leadership skills, you will foster a collaborative and high-performing work environment, ensuring that each team member understands their role and responsibilities in delivering successful projects.

As the Senior Project Manager for, you will have the opportunity to leverage your extensive experience in enterprise project management and deep Salesforce knowledge to drive successful implementations, deliver value for enterprise-level clients, and contribute to the growth and success of Media.Monks in the enterprise market.

Key Responsibilities

• Lead the successful delivery of complex projects and programs to ensure outcomes are achieved and solutions are delivered aligning to customer needs and to agreed expectations.
• Take full responsibility for the project documentation, schedule, budget management, resource planning, change control, organisational change management (including communication and training) and risk and issue management processes.
• Identify, assess and manage program risks and issues. Establish and maintain project registers.
• Report to the local director and/or steering committee through regular highlight reports, verbal reports and escalate risks and issues where required.
• Manage day-to-day tasking and performance of a project delivery team.
• Manage the relationship with the customer as a primary /secondary point of contact.
• Take full responsibility for the quality of work performed.
• Track progress of key project and program  contractual deliverables.
• Assist with coaching and developing junior business analyst / business analyst capability.

Professional Experience

• Demonstrated experience in successful delivery of large IT /CRM programs of work
• Demonstrates effective communication, both orally and in writing, with colleagues, team members, clients and customers at all levels, both formally and informally.
• Proven experience working in fast paced agile environments
• PRINCE2 or Scrum Master Certification is a plus.
• Ability to manage senior stakeholders and client executives.
• Demonstrated experience in managing projects including the ability to manage project scope, risks, integration, issues and financials.
• Proven success in contributing to a team-oriented environment.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Energetic and enthusiastic, with a desire to make an impact within a consulting and solutions environment.
• Excellent leadership and interpersonal skills.

#LI-CX1

ABOUT THE TEAM
The Analytics team is responsible for modeling our internal data into reusable entities that generalize how Anduril operates. From those entities we build workflows, dashboards, and metrics that drive better and faster decision-making. You will work with stakeholders from across the company to understand how Anduril functions and model our data to create the digital twin of our operations.

ABOUT THE JOB
We’re looking for people who love ontologies - defining domains and writing the code that puts those models into action. Ideally you are passionate about the next generation of defense technology and love building efficient and understandable data models. You prioritize velocity and are interested in pushing the frontiers of what analytics can do within an organization - think data applications rather than just dashboards.

This role presents an exciting opportunity to be part of our team’s expansion into Australia. As the first team member in Australia, you'll be able to shape the role and team, directly influencing the work and direction of where it goes.

WHAT YOU'LL DO

• Lead the building of Anduril’s ontology for Australia across a number of domains such as Finance, Supply Chain, Manufacturing, People, and Sustainment
• Collaborate with stakeholders, collecting requirements, and writing the code that results in Secure, Timely, Accurate, Trusted, and Extensible Data Models
• Seek out problems that can be solved with data and proactively work with the organization to make it a reality
• Become a trusted resource for Anduril leadership in helping them run their organizations more effectively

REQUIRED QUALIFICATIONS

• 5+ years of experience in an analytics focused role - Analytics Engineer, Data Engineer or Analyst / Consultant with a strong engineering background
• You are motivated by our mission. We are working to solve the biggest problems in defence
• Your weekend reading usually involves authors named Kimball or Inmon or modern data modeling blogs
• You’re energized by business impact & a self-starter: you’d rather build an imperfect data model quickly that is used by many people than a perfect data model that collects dust
• You thrive in cross-functional projects that have a heavy combination of technical requirements and user-focused workflows
• Expert with SQL and experience with Python or other programming languages
• Experience with data stack tools: dbt, Redshift, Looker/Tableau, Palantir Foundry
• You are empathetic: you are eager to see the world from your users’ perspective
• Ability to obtain and maintain an Australian Government Security Clearance (NV2).

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

At Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Mechanical Engineers with broad experience to drive the delivery a variety of software enabled hardware capabilities to our customers. Anduril Mechanical Engineers rapidly develop expertise in new domains in order to architect, design, deliver, support, and evolve next generation capabilities through the entire product life-cycle.

WHAT YOU'LL DO

• Creating detailed plans and specifications for new designs, or derivatives of the Anduril Extra Large Autonomous Undersea Vehicles (XL-AUVs).
• Simulation and analysis of vehicle structures, including global and local structural analysis, and modal/spectral response analysis.
• Hydrostatic stability calculations for submerged and surfaced vehicles.
• Mechanical design, prototype and build of complex structures and mechanisms.
• Ensure all designs meet internal and external maritime standards.
• Act as a subject matter expert for your areas of expertise as they relate to the delivery of Anduril technology capabilities, including areas such as part design, analysis, loads development, material selection, structural sizing, FEM analysis working with both metallic and composite materials.
• Inspecting vehicles for structural issues, reviewing the construction, maintenance and repair of structures to ensure compliance with design specifications and regulations.
• Supporting testing of vehicle buoyancy, trim and stability.
• Design and implement integrated systems, including advanced and sensitive platforms and payloads, that rapidly delivers capability beyond the scope of current systems, with a clear path for both architecture and capability evolution over time.
• Empathise with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment.
• Contribute to the design and development of technology components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines.
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of structural hardware, including full lifecycle testing, monitoring and operation.
• Support vehicle and payload manufacturing, testing and deployment.
• Travel to co-locate with end-users, vendors, or the integration and test team up to 20% of the time.
• Work as a member of a multi-disciplinary engineering team, including as a mentor for more Junior Engineers from differing backgrounds.

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Naval Architecture, Mechanical Engineering, Aerospace, a relevant field, or equivalent experience.
• Professional experience working as a Mechanical Structural Analyst and/or Naval Architect with one or more domains and/or technologies of expertise.
• Extensive knowledge of analytical structural analysis methods for aluminium structures. Composite structural knowledge looked upon favorably but not essential.
• Professional experience developing Finite Element Method (FEM) models for the purposes of load development, part stress and strain evaluation, and modal analysis.
• Capacity to work holistically on complex mechanical systems and structures across design, implementation, operation and sustainment.
• Capacity to act as the technical owner for a complex structural components and assemblies, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution.
• Capacity to learn and grow individually while being part of a dynamic team, building cohesion and capacity.
• Ability to obtain and maintain an Australian Government Security Clearance.

PREFERRED QUALIFICATIONS

• Experience with the design, analysis, implementation, and support of naval structures, mechanical parts and assemblies.
• Experience working within the maritime defence domains.
• Experience with NX, FEMAP and Teamcenter or similar CAD, FEA and PLM systems.
• Experience with machining, sheet metal, injection molding, composites and/or additive manufacturing.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.

Anduril's Detection and Response team is looking for a Security Operations Analyst to be the watchtower for Anduril's critical defence technologies. As a SecOps analyst on the detection and response team, you'll be responsible for monitoring and responding to adversarial activity while helping incorporate key detection feedback loops with the detection engineering team. When not responding to threats, you'll be asking questions of our data sets, conducting threat hunting and data normalisation operations across the organization to understand user behavior and identify anomalies.

WHAT YOU'LL DO

• Triage and respond to alerts / incidents covering multiple disciplines including, but not limited to, phishing, endpoints, cloud infrastructure and services, and SaaS applications
• Build and optimise tailored detection signatures, response playbooks, and response automation using detection-as-code principles
• As the frontline of DNR, you will lead the feedback loop for detections, ensuring alerts are fine tuned to reduce false positives
• Participate in threat modeling scenarios with cross-functional partners to understand weaknesses across Cloud, Mobile, Endpoints, and other environments incorporating findings into security controls and/or detection signatures
• Organise and conduct threat hunting and data baselines to identify anomalous patterns in data
• Participate in an on-call rotation responding to security events and conducting incident response investigations while effectively communicating findings to key stakeholders
• Proactively collaborate with a wide range of stakeholders

REQUIRED QUALIFICATIONS

• Experience in security monitoring, log analysis, and detection engineering within large data sets across endpoint, network, and a wide variety of application log sources
• Experience in Python development, specifically contributing to a shared codebase used for automating SOC operations
• Must have experience with one or more SIEM languages (SPL, KQL, SQL)
• Broad range of practical security knowledge across the spectrum of endpoint, network, identity, application, and cloud infrastructure
• Knowledge of attacker tactics, techniques, and procedures (TTPs) across Windows, Linux, MacOS, AWS/Azure, etc.
• Strong communication skills and experience collaborating with internal and external stakeholders
• Eligible to obtain and maintain an Australian NV2 clearance

PREFERRED QUALIFICATIONS

• Experience conducting incident response in the Cloud (AWS, Azure, GCP)
• Digital Forensics and/or reverse engineering experience is a plus!

Although we list out what we generally look for, we are very likely missing other attributes and skills that you have that could make you a great fit, but are not currently listed. Research has shown this especially applies to women and other marginalised groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

At IMC, technology is not a department; it’s at the heart of everything we do. Developed in house, our innovative software makes millions of trading decisions daily, and we win by making better and faster decisions than our competition.

IMC’s Sydney based Engineering teams work on a wide variety of applications, tools and functionalities, including trading algorithm implementations, option pricing, calculating volatility, simulation frameworks, market risk applications, trade reconciliation applications and data analysis & visualization tools for traders. We frequently need to develop not just the business applications themselves, but also the tools that keep our development process at the cutting edge. We are currently looking to expand our software engineering teams across our Strategy, Research tooling and Backbone teams.

The Strategy Developers work alongside our Sydney-based options research and trading teams in designing and implementing systematic trading strategies. You will be responsible for engineering efforts in a Python-based ecosystem that empowers our researchers and traders to develop strategies from initial prototypes to production. In this role, you will also be involved in the tactical development of front-office trading, analysis, and visualization tools.

The Backbone Developers create scalable business critical applications and tools to automate tasks supporting IMC’s Sydney Mid-Office and Risk Management departments. They gather requirements and feedback from a range of internal stakeholders in order to implement creative automation solutions via innovative coding practices.

The Research Tooling Developers collaborates closely with APAC Quant Research and other engineering teams to build and enhance tools that drive cutting-edge quantitative research. Our systems empower researchers to run large-scale computations on distributed clusters, enabling the exploration of new trading strategies, model training, and back testing.

Your Core Responsibilities: 

• Develop, test, deploy, and maintain high-performance Python applications.
• Work closely with traders, researchers, quants, and fellow engineers to build scalable and reliable software solutions.
• Take ownership of end-to-end development, from requirements gathering to production deployment.
• Implement automation and optimization projects to enhance trading and research workflows.
• Apply advanced automated testing practices and leverage daily deployments to achieve agile and incremental benefits.
• Balance trade-offs between latency, throughput, simplicity, scalability, and maintainability in a complex technology landscape.

Your Skills and Experience: 

• 5+ years of professional software engineering experience, with a strong focus on Python.
• Experience working with numerical computing and data processing frameworks such as Pandas, NumPy, SciPy, Celery, Dask, or Spark.
• Strong problem-solving skills and the ability to proactively tackle technical challenges.
• Experience with automated testing and CI/CD pipelines.
• Familiarity with Docker, Kubernetes, and Linux environments.
• Exposure to distributed computing and modern cloud-based data processing technologies.
• Strong communication skills and the ability to work with cross-functional teams including traders, researchers, and other engineers.
• Prior knowledge of financial markets or trading is not required, but curiosity and a willingness to learn are essential.

#LI-DNI

At IMC, technology is not a department; it’s at the heart of everything we do. Developed in house, our innovative software makes millions of trading decisions daily, and we win by making better and faster decisions than our competition.

IMC’s Sydney-based Java teams work on a wide variety of applications, tools and functionalities, including trading algorithm implementations, option pricing, calculating volatility, simulation frameworks, market risk applications, trade reconciliation applications and data analysis & visualisation tools for traders. We frequently need to develop not just the business applications themselves, but also the tools that keep our development process at the cutting edge.

This role sits within our Data Engineering team. The team builds highly-scalable, high-throughput, low-latency Java applications that move and transform data from thousands of sources at Petabyte scale powering everything from real-time trading to analytics.You’ll work on a mix of greenfield and re-engineering projects, collaborating with developers globally to build scalable, reliable data platforms. Balancing speed with quality, you’ll write robust, testable software and make thoughtful trade-offs between latency, throughput, simplicity and maintainability.

Your core responsibilities include:

• Design, build, test and deploy high-performance Java systems for real-time and batch data processing.
• Develop tools and services around Kafka, Avro, Parquet and related streaming technologies.
• Contribute to internal frameworks for querying, storage, and data transformation — used globally across IMC.
• Partner with traders, researchers, and engineers to define requirements and deliver scalable data solutions.
• Own projects end-to-end, from requirements and architecture through to production deployment and monitoring.
• Continuously assess and introduce emerging technologies to improve performance, maintainability, and developer productivity..

Your Skills and Experience:

• 5+ years of experience as a Software Engineer with Java
• Experience in the latest versions of Java is highly desirable
• Proven experience building scalable, low-latency, high-throughput applications.
• Familiarity with Kafka, Avro, Parquet and other data-oriented technologies is highly desirable.
• Experience with Docker and Kubernetes, and confidence working in Linux environments.
• Strong analytical and troubleshooting skills, with the ability to solve complex technical challenges independently.
• Experience gathering business requirements and translating them into technical solutions.
• Curious, adaptable, and proactive; comfortable working in a fast-paced environment with minimal supervision.

Our tech stack includes an ever-evolving range of systems and technologies, and our engineers have the freedom to choose the best solution for the problem at hand. If a new technology has the potential to add value, we’ll actively invest in exploring, adopting and developing it.

#LI-DNI

Who We Are

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

What You’ll Do

Optiver is looking for experienced C++ engineers who are interested in working on our industry-leading, globally distributed, low-latency equities market making platform. This role is tightly integrated with trading and quant research teams, offering new hires a fast path to understanding the business and having an immediate impact. You will be responsible for working with equities traders to understand exactly how we want to trade on equities exchanges, partnering to refine trading algorithms to meet strict software performance demands, then owning your software through implementation and deployment into worldwide markets. From Sydney, you’ll work with live trading systems trading Asian markets with unique market microstructures. You’ll also contribute to a global equities trading platform expanding in Europe and the USA - without needing to work US/Europe market hours.

Our success trading equities worldwide depends on a scalable, performant, and well-engineered software stack, so our engineers are skilled in architecting systems that operate across globally distributed environments, while still delivering real-time performance.

You will:

• Work day-to-day with traders and quant researchers to understand how we want to price, quote and execute in equities markets and apply your skills to designing software systems and high-performance trading logic to bring those ideas to life in live equities markets.

• Collaborate with other software engineers and contribute to the architecture of our globally distributed equities trading platform with hard real-time performance constraints.

• Experience the excitement of our fast-paced development cycle – owning a tight feedback loop, testing and shipping your code to production sometimes on the same day.

• Flex your low-level engineering fundamentals by implementing performance-sensitive low-latency trading logic and strategies.

Who You Are

We’re looking for multiple engineers across a range of seniority and will tailor scope and ownership accordingly. We’re looking for candidates:

• With at least 2 years' experience as a software engineer working with distributed systems, low-latency systems, backend systems or client/server architectures.

• Who are skilled at object-oriented programming in C++, or Java/C# with a strong desire to work in C++.

• Who have an excellent understanding of computer science fundamentals like operating systems, data structures and algorithms.

• Who are familiar with a language like Python for developing tooling. 

• Who embrace AI tools for parts of their role, without sacrificing code quality or runtime performance.

• Who are excited by technically challenging problems.

If any of these describe you, we’re even more excited to talk to you:

• 5 or more years of experience as a software engineer on distributed or low-latency systems.

• Highly skilled in C++ development.

• Proficient with database technologies like Postgres for parameterisation, analytics, and research workflows.

• Experienced working in an electronic trading firm, or knowledge of equities trading fundamentals.

• Experienced working in a backtest-driven software development cycle.

What You’ll Get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

• Guided relocation, a competitive relocation package and visa sponsorship where necessary.

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au

WHO WE ARE

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players within Asian markets, trading a range of products. Established in 1996, we're an active participant on the Hong Kong, Korea, Singapore, India, Taiwan and Japan exchanges, and act as Optiver’s APAC head office. 

WHAT YOU’LL DO

Middle Office provides independent control of trading activities and is responsible for validating the trading balance sheet and ensuring the accuracy of P&L reporting. The team supports the business by providing timely and accurate information and ensuring that operational requirements are optimised. Middle Office provides the link to our (outsourced) back-office teams, and internally works closely with Trading, Risk, Compliance, Financial Control, and Management Reporting. The essence of this role requires:

• Accountability for the execution and timely reporting of daily P&L though validation and ownership of the trading balance sheet, trading position reporting, in-line with global policy
• Ownership of the month end Trading ledger process, ensuring accounting in accordance with IFRS pronouncements
• Creating simplified reporting to understand and explain desk trading strategies
• Applying your knowledge of technology to create solutions for the monitoring, reporting and accounting of financial instruments
• Be the primary escalation point for the Middle Office Team to advise, train and assist the Team in delivering workflow efficiencies
• Guiding and supporting junior team members
• Identifying and initiating small projects to improve efficiencies
• Supporting Middle Office team with ad hoc improvement requests
• Ensuring operational optimisation for new trading initiatives

WHO YOU ARE

• Information Technology, Data Science or related degree and/or Finance or related degree with strong technology and data capabilities
• Australian citizen or permanent resident
• 3+ years in creating and delivering Technology based solutions, with additional experience in Data Science or AI solutions desirable
• Strong understanding of coding and creating automated solutions
• Proficient in Databricks, Python, SQL: AI Agent development experience desirable
• A continuous improvement mindset and a desire to create scalable solutions
• Self-Starter with strong analytical, problem-solving and communication skills

WHAT YOU’LL GET

• The chance to work alongside diverse and intelligent peers in a rewarding environment
• Competitive remuneration, including an attractive bonus structure and additional leave entitlements
• Training, mentorship and personal development opportunities
• Gym membership plus weekly in-house chair massages
• Daily breakfast, lunch and an in-house barista
• Regular social events including a company trip every two year

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au

Optiver is hiring an Operational Risk Analyst in Sydney to strengthen second-line oversight across our APAC business. You will work with Trading, Technology and other teams to identify operational risk, challenge control weaknesses, review incidents and help first-line teams use risk data more effectively.

This is a role with real exposure. You will support a fast, automated trading business and help improve how we define risk appetite, monitor risk indicators and escalate issues that fall outside tolerance. You will also use data analytics and AI to strengthen operational risk management as the business grows.

Who we are

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments, we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Optiver’s Sydney office is one of the primary players in Asian markets, trading a range of products. Established in 1996, we're an active participant on multiple APAC exchanges, and act as Optiver’s APAC head office.

What you’ll do

You will help improve our risk and control framework across APAC. That includes stronger risk identification, clearer escalation, better incident review and more disciplined remediation.

• review operational incidents and near misses, identify themes and track follow-up actions

• challenge incident reporting, escalation and remediation where risk sits outside agreed appetite

• analyse operational data to spot patterns, emerging risks and weak signals across trading and technology

• support control assurance work across APAC, ensuring reviews are fit for purpose, key controls are tested in depth and control owners deliver on agreed actions

• help turn risk appetite into practical indicators, thresholds and escalation criteria

• produce clear reporting and dashboards for first-line teams and senior management

• partner with Trading and Technology to embed controls and risk signals into processes and automated systems, reducing manual effort and improving early detection

• while based in Sydney and focused on APAC, work with stakeholders across offices to improve operational risk practices globally

Who you are

You should have a strong analytical and technical foundation, sound judgment and the confidence to challenge constructively.

We are looking for someone with:

• 3+ years of experience in operational risk, audit or a related risk role

• exposure to trading, market infrastructure or technology risk in financial services

• a degree in finance, economics, STEM, business, accounting, risk or a similar field

• the ability to build strong relationships, influence stakeholders and challenge the status quo constructively

• strong problem-solving skills and a practical approach to controls and risk management

• the ability to work with data and turn analysis into clear conclusions

• the judgment to form views in a fast-moving environment, often with incomplete information

• strong written and verbal communication skills

• attention to detail

What you’ll get

You’ll join a culture of collaboration and excellence, where you’ll be surrounded by curious thinkers and creative problem solvers. Driven by a passion for continuous improvement, you’ll thrive in a supportive, high-performing environment alongside talented colleagues, working collectively to tackle some of the most complex problems in the financial markets.

In return for your expertise, you will have access to a range of Optiver perks, including:

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and an in-house barista.

• Gym membership plus weekly in-house chair massages.

• Regular social events, including a company trip every two years.

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au.

IMC is a global market maker, using advanced technology and sophisticated strategies to trade across major financial markets. With offices in Amsterdam, Chicago, and Sydney, we combine deep market expertise with cutting-edge systems to provide liquidity around the clock.

As we expand our presence in the index options space, we are looking for an experienced and highly driven Index Options Trader with a deep understanding of volatility and risk, and a strong appetite for taking directional positions. This is a high-impact role for someone eager to deploy capital with conviction, influence strategy, and help shape one of the most dynamic areas of our trading business.

Your Core Responsibilities:

• Take ownership of a major index options trading book across APAC markets, with a focus on opportunistic, high-risk/high-reward strategies.
• Deploy directional and volatility-based trades with strong conviction, backed by market intuition, quantitative signals, and rigorous scenario analysis.
• Actively manage risk and exposure in real time, leveraging your deep knowledge of index behaviour, macro events, and volatility dynamics.
• Collaborate with quant researchers, developers, and execution specialists to continuously refine models, trading logic, and infrastructure.
• Contribute to strategic growth initiatives, including new index product rollouts, region-specific opportunities, and innovation in volatility surfaces.
• Mentor junior traders, and play a leadership role on a high-performance trading desk.

Your Skills and Experience:

• 5+ years of experience trading index options or related macro volatility products with proven PnL in high-risk discretionary or systematic strategies.
• Deep expertise in options pricing, volatility surfaces, and complex risk/reward scenarios, especially around macro catalysts.
• Exceptional decision-making under pressure, with the confidence to size positions and challenge consensus views.
• Preferred experience in APAC indices – eg. Japan, Hong Kong, Korea.
• Technically conversant with data analysis tools and risk modeling frameworks.
• Highly entrepreneurial, intellectually curious, and constantly looking for an edge.

Your Core Responsibilities: 

• Develop, execute, and scale profitable trading strategies across Chinese commodities markets (e.g., energy, precious metals, base metals).
• Trade futures and related derivatives on major Chinese exchanges (SHFE, DCE, ZCE, INE, GFEX) and relevant offshore venues.
• Integrate fundamental research, macroeconomic analysis, and geopolitical developments into trading decisions.
• Partner closely with the Commodities Analyst team to incorporate insights on supply/demand dynamics, inventory trends, shipping flows, regulatory developments, and government policy into actionable strategies.
• Identify and position around upcoming market catalysts, volatility events, and structural dislocations.
• Generate directional and volatility-driven trade ideas based on global and domestic Chinese market intelligence.
• Work alongside quantitative researchers and technologists to refine execution, enhance data-driven decision-making, and scale systematic components of strategies.
• Actively manage risk, including exposure to macro events, liquidity shifts, regulatory changes, and cross-border dynamics.
• Contribute to continuous improvement of research frameworks, dashboards, and trading tools in collaboration with the Analyst and technology teams.

Your Skills and Experience: 

• Proven track record trading Chinese and/or global commodities futures and derivatives with consistent risk-adjusted returns.
• Strong understanding of Chinese commodity markets, macroeconomic drivers, and geopolitical influences.
• Deep knowledge of Chinese exchange rules, margin frameworks, and regulatory environment.
• Demonstrated ability to translate fundamental and macro analysis into clear trading positioning.
• Experience collaborating with analysts, quantitative researchers, and developers in a data-driven trading environment.
• Strong risk management discipline and ability to trade around event-driven volatility.
• Familiarity with Python, SQL, Bloomberg, or other analytics platforms is advantageous.
• Ability to operate decisively in a fast-paced, competitive trading environment.

A Senior Merchant Risk Analyst is responsible for identifying, assessing, and mitigating financial and operational risks associated with merchant accounts in payment processing, fintech, or acquiring environments. This role sits at the intersection of underwriting, fraud prevention, compliance, and business enablement.

Responsibilities of the role

• Review and evaluate new merchant applications for risk exposure, including credit risk, fraud potential, and regulatory compliance 
• Conduct due diligence & enhanced due diligence on merchants, including business verification, ownership structure, and industry risk classification based on regulatory requirements
• Monitor existing merchant portfolios for unusual transaction patterns, chargeback trends, and signs of fraudulent activity 
• Analyze transaction data to detect fraud, illegal activities, money laundering indicators, or violations 
• Investigate and resolve chargeback disputes, fraud claims, and suspicious activity reports 
• Prepare risk reports and escalate high-risk cases to senior management to make informed onboarding decisions
• Collaborate with internal and external stakeholders to resolve issues related to the merchant 
• Stay current on regulation changes, card scheme rules (Visa, Mastercard) and industry best practices
• Driving process efficiency through an agile approach and strategic AI implementation
• Submit SMR with relevant regulators

About you

• Bachelor's degree in Finance, Business, Economics, or a related field 
• At least 8 years of experience within acquiring industry with strong knowledge on merchant risk, fraud operations, payments, or financial crime 
• Strong Understanding of AUSTRAC, Scheme Regulation & PCI-DSS frameworks 
• Exposure to high-risk merchant verticals (e.g., gaming, nutraceuticals, travel, CBD)
• Knowledge of chargeback management and dispute resolution processes
• Strong analytical and fraud investigative mindset 
• Attention to detail and ability to work under pressure 
• Clear written and verbal communication for documenting decisions 
• Sound judgment in ambiguous or time-sensitive situations 
• Ability to balance risk mitigation with merchant experience
• Proficiency in data analysis tools (Excel, SQL, or similar)

About Us 👋

Life Trading Pty Ltd is a growing proprietary trading company with offices in Australia and the UK. We are driven by a mission to achieve success in trading by combining disciplined execution with innovative technology and strong operational foundations.

Our culture is relaxed and high-performing, built on trust, accountability, and respect. We believe in doing great work while maintaining balance outside of it.

About the Role 💡

We’re looking for a Trade Operations Analyst to join our Sydney-based Trading Operations team. This role sits at the centre of trading activity, ensuring the business starts each day with clean positions and accurate P&L, while providing real-time operational support to traders.

You’ll take ownership of middle office operations across exchange-traded equities and related listed products, alongside core product control responsibilities. This role requires someone with direct experience supporting equities trading desks, who is comfortable operating close to the front office in a fast-paced environment.

Over time, you’ll also absorb new responsibilities as systems and processes evolve internally. This is a hands-on, high-impact role with real ownership.

Your Mission at Life Trading 🎯

Product Control:

• Ensure daily position reconciliation is complete prior to trading
• Validate daily P&L and investigate discrepancies with clear, timely commentary
• Maintain and own product control data, including the Product Control system
• Manage position transfers as required
• Develop and document product control processes and procedures

Financial Controls:

• Take ownership of cash reconciliations 
• Assume responsibility for P&L sign-off once processes are established
• Manage trading-related cash movements and operational payments
• Support the evolution of internal financial control frameworks

Middle Office Operations (Equities):

• Manage end-to-end trade lifecycle workflows across exchange-traded equities, including settlements, lifecycle events, and position maintenance
• Work closely with traders and Finance to ensure seamless execution and accurate downstream reporting
• Maintain and manage external trading and post-trade platforms
• Develop and document operational processes supporting equities trading

Live Trading Support:

• Provide real-time support to traders during market hours
• Troubleshoot and resolve operational issues quickly and effectively
• Manage Trading setup and configuration
• Support onboarding of new strategies, markets, and products
• Prepare trading updates for board and company reporting

What We’re Looking For 👀

• 5+ years’ experience working in or closely with trading teams (prop, quant, or clearing firms)
• Direct experience supporting equities trading desks (essential)
• Cash reconciliation experience, with an understanding of trade settlement and cash movement
• Strong understanding of product control (or otherwise relevant function) and trading operations
• Proven experience in a middle office or trade support role covering listed products
• Strong administrative and organisational skills
• Clear and concise written and verbal communication
• Ability to operate in a fast-paced, high-pressure environment
• High attention to detail and ownership mindset

Bonus Points For ✅

• Experience working in a small, high-performing team
• Familiarity with data management practices
• Experience with Confluence and Jira
• Understanding of trading strategies and market risk
• Project management experience
• Python or other scripting capabilities

Benefits 🎉

At Life Trading, we recognise that our people are our most valuable asset. We offer:

• Competitive Salary: Reflecting your experience and impact
• Flat Structure: Direct access to decision-makers with real influence and responsibility
• Flexible Working: Hybrid arrangements supporting work-life balance
• Health & Wellbeing: Access to support initiatives and programmes
• Anniversary Leave: Additional leave to celebrate milestones
• Social Events: Regular team events and offsites
• Paid Parental Leave: Support for growing families
• Professional Development: Ongoing learning and development opportunities
• Employee Recognition: Celebrating contributions across the business 

KYC Onboarding Analyst

Ebury Sydney Office - Hybrid: 4 days in the office, 1 day working from home per week

Ebury has high standards when it comes to working with clients. We need to make sure that the B2B clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in!

What you’ll do

The Analyst is responsible for conducting the onboarding review in line with current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. He plays a vital role together with the sales team in order to provide a smooth onboarding experience while making sure that our legal and compliance requirements are met.

Responsibilities

• Analyse customer relationships, documentation, activity patterns, and transactions to detect potential suspicious activity or activity that is not consistent with the client’s profile.
  
• Complying with relevant legislative and regulatory standards, and internal processes and procedures.
  
• Identifying clients posing higher risk due to the existence of red flags or other high risk triggers.
  
• Resolve day-to-day issues arising during the CDD process, and escalate more complex challenges via the appropriate channel.
  
• Completing allocated tasks with focus, and in a timely manner.
  
• Communicate the status of tasks to colleagues, supervisors and managers, and escalate problems swiftly, as needed.
  
• Manage caseload throughout the end to end process in a timely manner

What you’ll need

Why Ebury?

• Dedicated Mentorship: Learn directly from experienced managers who are invested in your success.
• Cutting-Edge Technology: Leverage state-of-the-art tailor made tools and systems that enable you to perform at your best.
• Clear, Accelerated Career Progression: Defined pathways to leadership and specialist roles within Ebury.
• Dynamic & Supportive Culture: Work in a collaborative environment where teamwork and personal growth are prioritized.
• Generous Benefits Package: Access competitive benefits tailored to your location, which typically include health care and social benefits.
• Central Sydney Office: A fantastic location with excellent transport links.

Ready to launch your career with a global FinTech? Click the ‘Apply’ Today and discover your potential at Ebury!

Security Analyst 

• Hands-on experience with security monitoring, incident response and tools such as EDR, XDR and SIEM
• Protect millions of customers and help shape Zip’s cyber defence capability in a fast-moving, high-impact environment
• Hybrid working with team connection in our Sydney office

Write your story with a career at Zip

Join Zip’s Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands.

As a Security Analyst within our Cyber Security team, you’ll play a key role in protecting our platforms, systems and customers from cyber threats. Sitting within our Security Operations capability, you’ll work at the intersection of monitoring, investigation and response, partnering closely with Engineering, Platform and IT teams to detect and resolve threats quickly while continuously improving our security posture.

What you’ll own

• Monitoring and triaging security alerts across endpoint, cloud and detection platforms
• Investigating suspicious activity and validating potential incidents across environments
• Coordinating incident response with cross-functional teams to minimise impact and reduce dwell time
• Improving detection capabilities through tuning and optimisation of alerts
• Producing clear incident reports, metrics and insights to strengthen operational visibility
• Building strong relationships with Engineering, Platform and IT teams to enable effective collaboration

What you'll bring to the team

Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you’re a great fit with our four Values, and have a desire to learn and grow.

So whether you meet some or all of the desirable attributes below, we’d still love to hear from you:

• 2+ years experience in cyber security, SOC operations, IT operations or a related technical role
• Hands-on experience with security monitoring tools such as CrowdStrike or other EDR/XDR platforms
• Familiarity with SIEM platforms and alert triage workflows
• Working knowledge of attacker behaviours and frameworks such as MITRE ATT&CK
• Strong analytical and investigative skills with the ability to distinguish signal from noise
• Clear communication skills and the ability to document incidents and insights effectively
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA: Customer First, Own It, Stronger Together and Change the Game

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access to the Flare Benefits Hub and Novated Leasing for savings across lifestyle, essentials and wellbeing
• Fee-free Zip products, and discounts with Zip merchant partners
• Team social events, epic offices, free breakfast daily, and weekly free lunches

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#LI-Hybrid

IMC is hiring a Quantitative Trader to focus on monetization research and back testing for high- to mid-frequency delta-one equity strategies. This role emphasizes research depth, systematic evaluation, and capital efficiency, partnering closely with quant researchers and engineers to turn signals into scalable, profitable trading strategies.

Based in Sydney, this role is ideal for candidates who excel at research-driven trading problems, large-scale data analysis, and rigorous performance validation. For exceptional candidates from top global trading firms, Hong Kong location may be considered.

Core Responsibilities

• Research and evaluate new trading signals and strategy ideas with a focus on monetization potential
• Design and run large-scale back tests to assess PnL, risk, capacity, and robustness
• Analyse transaction costs, market impact, and execution assumptions within back testing frameworks
• Optimize portfolio construction, capital allocation, and risk controls across strategies
• Work with engineers to improve back testing infrastructure, data quality, and research tooling
• Partner with live traders to ensure research assumptions align with real-world execution behaviour
• Drive strategies from research validation through production readiness

Skills & Experience

• Degree in a quantitative field (Mathematics, Physics, Computer Science, Engineering, Economics, or similar)
• 3+ years of experience in quantitative trading or monetization research, preferably in equities
• Strong experience with back testing frameworks, large datasets, and systematic performance evaluation
• Deep understanding of market microstructure, transaction costs, and scalability constraints
• Strong programming skills (Python/C++ strongly preferred); ability to write clean, research-grade code
• Rigorous, detail-oriented mindset with strong statistical intuition
• Experience at leading systematic or proprietary trading firms is a strong plus

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next Content Risk Lead Analyst to join our growing Trust & Safety team. This role plays a critical part in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform. Lead Analysts operate as leaders and subject matter experts, driving operational excellence, cross-functional collaboration, and high-impact initiatives that safeguard our community and brand.

As a Lead Analyst, you will focus on complex content moderation reviews, high-risk policy escalations, crisis management, project management, and cross-functional initiatives. This is a fast-paced role where you’ll apply advanced judgment, influence stakeholders, and independently lead critical workstreams that strengthen Content Risk operations.

You’ll be part of a team of motivated professionals who are passionate about building trust and protecting our global community. This role offers the opportunity to develop subject matter expertise, lead initiatives, mentor peers, and shape the evolution of our policies and operational processes.

The Job

• Provide high-quality review and resolution of complex or high-risk escalations across GoFundMe’s platforms, including executive, media, legal, and third-party partner inquiries.
• Exhibit consistent leadership by ensuring daily coverage needs are met, supporting escalations in real time, and serving as a point of contact during high-impact situations.
• Independently lead crisis response efforts, including drafting initial guidance, anticipating backlog or enforcement trends, and implementing monitoring measures.
• Apply advanced knowledge of regulatory policies and enforcement standards, and implement mitigation measures such as keyword rules or workflow improvements when necessary.
• Maintain a working knowledge of Content Moderation, Compliance, and Risk responsibilities, understanding both the “what” and the “why” behind decisions.
• Act as a subject matter expert in one or more specialty areas (e.g., crisis management, legal processes, compliance, product risk, or policy development).
• Lead or co-lead cross-functional initiatives in partnership with Product, Legal, Compliance, Communications, Trust & Safety teams.
• Mentor and coach Analyst I, Analyst II, and Senior team members through onboarding, real-time feedback, QA calibration, and hands-on guidance during escalations.
• Provide quality assessments and auditing support, contributing to continuous improvement of case quality and consistency.
• Make informed decisions in high-impact or ambiguous scenarios, including circumstances requiring judgment beyond existing guidance.
• Proactively identify operational gaps, policy ambiguities, or workflow inefficiencies, and partner with leadership to implement scalable solutions.
• Serve as a trusted liaison for cross-functional stakeholders, adapting communication style to influence and advise on complex matters.

This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury). Some weekend and holiday work may be required as part of scheduled shifts, as well as being a member of our on-call team for emergencies.

You 

• Bachelor’s degree or equivalent experience preferred.
• 6+ years of experience in Trust & Safety, content moderation, fraud prevention, compliance, or a related field within a technology-driven environment.
• Advanced expertise in trust and safety practices, online content integrity, crisis response, and regulatory enforcement.
• Demonstrated ability to independently manage complex investigations, executive escalations, and high-impact or sensitive cases.
• Proven track record of leading projects or cross-functional initiatives that drive measurable operational improvements.
• Experience mentoring peers, facilitating onboarding, and providing structured feedback or QA calibration.
• Strong analytical and problem-solving skills, with the ability to evaluate complex scenarios and adapt existing approaches creatively.
• Ability to influence stakeholders and communicate effectively across teams, including senior internal partners.
• Sound judgment in ambiguous situations, with the ability to make decisions that may impact customers, brand, and team operations.
• Demonstrated leadership qualities, including ownership of coverage, escalation management, and proactive planning.
• Willingness and resilience to review potentially graphic or objectionable material (e.g., violence, exploitation, or offensive content).
• Strong alignment with GoFundMe’s core values: impatient to be great, find a way, earn trust every day, fueled by purpose.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for a skilled and passionate Enhanced Due Diligence (EDD) Analyst II to join our global Trust & Safety team. Trust & Safety is an integral part of GoFundMe's business. It drives growth, builds and nurtures our brand, and ensures that we always do the right thing by our customers. We are at the front line of GoFundMe’s efforts to protect donors, fundraiser organizers, beneficiaries, and our company from financial crimes and abuse.

As a member of the EDD team, you will be responsible for conducting high-quality investigative reviews on high-risk or complex cases. Operating at the front line of GoFundMe’s efforts to protect donors, fundraiser organizers, beneficiaries, and our company from financial crimes and abuse, you will serve as an escalation point for internal teams. In this role, you will perform in-depth EDD analyses, apply judgment to assess risk, and ensure each review is supported by clear, comprehensive, and well-documented findings.

The Job

• Leverage established investigative frameworks to conduct complex EDD investigations on higher-risk customers, fundraisers, and organizations.
• Own the review of complex cases to assess and mitigate potential financial crime risks, including fraud, AML/CFT concerns, sanctions exposure, adverse media, and politically exposed persons (PEPs).
• Evaluate fundraiser, account, and transactional activity to identify unusual patterns, assess associated risks, and determine appropriate investigative or escalation steps.
• Gather and analyze information from internal systems, open-source intelligence, and third-party data sources to support risk assessments and investigative conclusions.
• Document investigative findings clearly and comprehensively in internal case management systems to support defensible decision-making and audit requirements.
• Analyze complex organizational structures, ownership, and operational activity to assess legitimacy and risk exposure.
• Serve as an escalation point for complex or sensitive EDD matters, providing subject matter expertise and risk guidance to internal stakeholders.
• Collaborate with cross-functional partners including Payments Risk, Content Risk, Legal, Customer Care, Compliance, Product, and Payment Service Providers to investigate complex cases and mitigate platform abuse.
• Provide high-quality written communication and occasional phone support to customers and stakeholders, balancing risk mitigation with a positive user experience.
• Develop and maintain subject matter expertise in platform-specific risks, financial crime typologies, and emerging threats.
• Provide technical guidance and quality feedback to analysts, supporting investigative consistency and adherence to team standards.
• Drive process improvements and operational initiatives that strengthen the effectiveness and scalability of the EDD program.

This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury). Some weekend and holiday work may be required as part of scheduled shifts, as well as being a member of our on-call team for emergencies.

You 

• Bachelor’s degree or equivalent experience preferred.
• 2-5 years of experience in payments, financial crime, compliance, or a related risk function.
• Working knowledge of global Enhanced Due Diligence (EDD) frameworks, AML/CFT, sanctions screening, and financial crime risk management.
• Detailed understanding of evolving requirements, industry guidance,with a proactive approach to staying current.
• Strong analytical and investigative skills, with the ability to assess complex or ambiguous information and form reasoned conclusions. Experience documenting clear, structured, and defensible case findings.
• Ability to exercise good judgment when handling higher-risk or sensitive cases.
• Excel in individual metrics to adhere to Service Level Agreements and maintain strong quality standards while contributing to improving the team’s operational performance.
• Ability to work with ambiguity, thrive in a dynamic environment with shifting priorities and quickly adapt to process and policy changes.
• Work well with a distributed global workforce and confidently maintain communication while working autonomously in a remote or hybrid environment.
• An ambitious self-starter with strong ownership and accountability.
• Strong attention to detail with the ability to identify inconsistencies and escalate potential risks appropriately.
• Excellent organizational skills, with the ability to manage competing priorities effectively.
• Communicate clearly and concisely both orally and in writing, with C1 English proficiency.
• Inquisitive and solution-oriented, with strong analytical and critical thinking skills.
• Adaptable to structured schedules and support coverage needs, including occasional holiday shifts as part of team operations.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom. 

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for a skilled and passionate Analyst II to join our global Trust & Safety team. In this dynamic role, you will be required to operate at an impeccable level of consistency while mastering new techniques and technologies to ensure GoFundMe remains a safe place to give and receive donations online. 

Trust & Safety is an integral part of GoFundMe's business. It drives growth, builds and nurtures our brand, and ensures that we always do the right thing by our customers. We are at the front line of GoFundMe’s efforts to protect donors, fundraiser organizers, beneficiaries, and our company from financial crimes and abuse.

As a member of the Customer Due Diligence (CDD) team, you will be responsible for conducting high-quality due diligence reviews to ensure the authenticity of fundraisers, campaign organizers, and beneficiaries. This includes verifying identities and Know Your Customer/Business (KYC/B) information, reviewing fundraisers for indicators of fraud or financial crime, and applying established risk criteria to identify and escalate high-risk cases. You will play a critical role in enforcing compliance while maintaining a safe and trusted platform for our community.

The Job

• Apply established risk-based methodologies to review identity verification results and supporting documentation to confirm customer identity and authenticity of fundraisers and beneficiaries. 
• Conduct CDD and KYC reviews in accordance with internal policies and applicable regulatory requirements, supporting more complex reviews and escalations when appropriate.
• Perform sanctions and watchlist screening and identify potential Politically Exposed Persons (PEPs), adverse media, or other risk indicators requiring further review
• Review fundraiser, account, and transactional attributes for indicators of fraud, abuse, or financial crime using established risk signals, and escalate concerns according to defined procedures. 
• Conduct onboarding due diligence on organizations, including verification of entity information, ownership details, and supporting documentation where required.
• Document findings clearly and accurately in internal case management systems to support escalation decisions, audit readiness, and downstream investigations.
• Collaborate with cross-functional teams, including Payments Risk, Content Risk, Legal, Customer Care, and Compliance, to resolve due diligence inquiries
• Respond to customer inquiries via email and phone related to identity verification and due diligence requirements, balancing risk mitigation with a positive user experience.
• Use familiarity with common fraud and financial crime risks observed on the platform to support effective identification and escalation of higher-risk cases.
• Support the team during crisis situations by setting up crisis monitoring protocols and proactively assisting affected customers and other stakeholders as needed.
• Stay informed on emerging financial crime trends relevant to social fundraising platforms.
• Provide technical guidance and quality feedback to analysts, supporting investigative consistency and adherence to team standards.
• Contribute to process improvements, system enhancements, and operational initiatives that strengthen the effectiveness and scalability of the CDD program.

This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury). Some weekend and holiday work may be required as part of scheduled shifts, as well as being a member of our on-call team for emergencies.

You 

• Bachelor’s degree or equivalent experience preferred.
• 2-5 years experience working in the payments or compliance industry and knowledge about merchant processing behaviors.
• Knowledge of global customer due diligence, AML, CTF, sanctions, beneficial ownership requirements, Know Your Customer standards, and how these apply for a merchant and the wider financial ecosystem.
• Empathetic and customer-focused, with the ability to balance risk mitigation and positive user experience.
• Passionate about understanding of evolving requirements, industry guidance,with a proactive approach to staying current.
• Excel in individual metrics to adhere to Service Level Agreements and maintain strong quality standards while contributing to improving the team’s operational performance.
• Ability to work with ambiguity, thrive in a dynamic environment with shifting priorities and quickly adapt to process and policy changes.
• Work well with a distributed global workforce and confidently maintain communication while working autonomously in a remote or hybrid environment.
• An ambitious self-starter with strong ownership and accountability.
• Strong attention to detail with the ability to identify inconsistencies and escalate potential risks appropriately.
• Fast learner who takes initiative and follows through on tasks without sacrificing quality.
• Excellent organizational skills, with the ability to manage competing priorities effectively.
• Communicate clearly and concisely both orally and in writing, with C1 English proficiency.
• Inquisitive and solution-oriented, with strong analytical and critical thinking skills.
• Exemplify company core values and embody team culture.
• Adaptable to structured schedules and support coverage needs, including occasional holiday shifts as part of team operations.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom. 

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for a skilled and passionate Enhanced Due Diligence (EDD) Analyst I to join our global Trust & Safety team. Trust & Safety is an integral part of GoFundMe's business. It drives growth, builds and nurtures our brand, and ensures that we always do the right thing by our customers. 

As a member of the EDD team, you will be responsible for conducting high-quality investigative reviews on high-risk or complex cases. Operating at the front line of GoFundMe’s efforts to protect donors, fundraiser organizers, beneficiaries, and our company from financial crimes and abuse, you will serve as an escalation point for internal teams. In this role, you will perform in-depth EDD analyses, apply judgment to assess risk, and ensure each review is supported by clear, comprehensive, and well-documented findings.

The Job

• Leverage established investigative frameworks to conduct EDD reviews on high-risk customers, fundraisers, and organizations, applying judgment to assess financial crime risk, including fraud, AML/CFT concerns, sanctions exposure, adverse media, and politically exposed persons (PEP) involvement.
• Evaluate fundraiser, account, and transactional activity to identify unusual patterns, assess associated risks, and determine appropriate investigative or escalation steps.
• Gather and analyze information from internal systems, open-source intelligence, and third-party data sources to support risk assessments and investigative conclusions.
• Document investigative findings clearly and comprehensively in internal case management systems to support defensible decision-making and audit requirements.
• Analyze complex organizational structures, ownership, and operational activity to assess legitimacy and risk exposure.
• Provide subject matter expertise and risk guidance to internal stakeholders.
• Collaborate with cross-functional partners including Payments Risk, Content Risk, Legal, Customer Care, Compliance, Product, and Payment Service Providers to investigate cases and mitigate platform abuse.
• Provide high-quality written communication and occasional phone support to customers and stakeholders, balancing risk mitigation with a positive user experience.
• Develop subject matter expertise in platform-specific risks, financial crime typologies, and emerging threats.
• Contribute to process improvements and operational initiatives to enhance the effectiveness and scalability of the EDD function.

This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury). Some weekend and holiday work may be required as part of scheduled shifts, as well as being a member of our on-call team for emergencies.

You 

• Bachelor’s degree or equivalent experience preferred.
• 1-3 years of experience in payments, financial crime, compliance, or a related risk function.
• Working knowledge of global Enhanced Due Diligence (EDD) frameworks, AML/CFT, sanctions screening, and financial crime risk management.
• Understanding of evolving requirements, industry guidance,with a proactive approach to staying current.
• Analytical and investigative skills, with the ability to assess complex or ambiguous information and form reasoned conclusions. 
• Ability to exercise good judgment when handling higher-risk or sensitive cases.
• Excel in individual metrics to adhere to Service Level Agreements and maintain strong quality standards while contributing to improving the team’s operational performance.
• Ability to work with ambiguity, thrive in a dynamic environment with shifting priorities and quickly adapt to process and policy changes.
• Work well with a distributed global workforce and confidently maintain communication while working autonomously in a remote or hybrid environment.
• An ambitious self-starter with strong ownership and accountability.
• Strong attention to detail with the ability to identify inconsistencies and escalate potential risks appropriately.
• Excellent organizational skills, with the ability to manage competing priorities effectively.
• Communicate clearly and concisely both orally and in writing, with C1 English proficiency.
• Inquisitive and solution-oriented, with strong analytical and critical thinking skills.
• Adaptable to structured schedules and support coverage needs, including occasional holiday shifts as part of team operations.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for a Content Risk Analyst I to join our growing team. Part of our Trust & Safety department, this role plays a critical part in protecting our customers from fraud and misuse while ensuring GoFundMe remains a safe and trusted platform. By safeguarding the opportunity to give online, we help strengthen our brand, drive growth, and most importantly, do the right thing by our customers.

As an Analyst II, you will focus on reviewing fundraiser content, handling policy escalations, and helping ensure funds are safely delivered to beneficiaries. This is a fast-paced role where you’ll need strong attention to detail, consistency, and collaboration skills to find the right solutions.

You’ll be part of a team of motivated professionals who are passionate about building trust and protecting our global community. This role is focused on content moderation review and real time policy escalations, it offers the opportunity to grow your expertise in Trust & Safety, develop new skills, and help ensure GoFundMe remains the most trusted place to give online.

The Job

• Provide high-quality ticket and queue management support to review content against our policies, ensure fundraiser authenticity, and safe delivery of funds for beneficiaries. 
• Review policy escalations across GoFundMe’s platforms, in a thorough and efficient manner.
• Collaborate with internal teams on sensitive or high-profile content reviews, managing time-sensitive inquiries through to resolution. 
• Actively support crisis response, set up crisis monitoring protocols, and proactively assist affected customers and stakeholders as needed.
• Proactively identify gaps or ambiguities in existing policy, while staying informed on evolving policy, political, and cultural contexts.
• Contribute to Content Risk’s long-term success by identifying trends, providing actionable insights, and collaborating with leadership on future strategy.

This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury). Some weekend and holiday work may be required as part of scheduled shifts, as well as being a member of our on-call team for emergencies.

You 

• Bachelor’s degree or equivalent experience preferred.
• 1-3 years of experience in Trust & Safety, content moderation, fraud prevention, operations, or a related field within a technology-driven environment.
• Knowledge of trust and safety practices, online content integrity, compliance requirements, and policy application.
• Proven ability to work in a fast paced environment applying a sound decision making skillset in crisis management, managing complex investigations or escalations, and handling high-risk cases independently.
• Experience providing feedback or supporting onboarding and training of new team members.
• Skilled in managing multiple priorities in a rapidly changing environment while maintaining quality and consistency.
• Proven success working on projects or driving process improvements in an operations-focused team.
• Strong collaboration skills, with the ability to influence and contribute to solutions across regional and functional boundaries.
• Willingness and resilience to review potentially graphic or objectionable material (e.g., violence, exploitation, or offensive content).
• Analytical skills with the ability to interpret data, monitor trends, and generate actionable insights that support data-driven decision-making and team strategy.
• Adaptability to structured schedules and resilience in covering holiday shifts as part of regular operations.
• Communicate clearly and concisely both orally and in writing, with C1 English proficiency.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for a skilled and passionate Analyst I to join our global Trust & Safety team. In this dynamic role, you will be required to operate at an impeccable level of consistency while mastering new techniques and technologies to ensure GoFundMe remains a safe place to give and receive donations online. 

Trust & Safety is an integral part of GoFundMe's business. It drives growth, builds and nurtures our brand, and ensures that we always do the right thing by our customers. We are at the front line of GoFundMe’s efforts to protect donors, fundraiser organizers, beneficiaries, and our company from financial crimes and abuse.

As a member of the Customer Due Diligence (CDD) team, you will be responsible for conducting high-quality due diligence reviews to ensure the authenticity of fundraisers, campaign organizers, and beneficiaries. This includes verifying identities and Know Your Customer/Business (KYC/B) information, reviewing fundraisers for indicators of fraud or financial crime, and applying established risk criteria to identify and escalate high-risk cases. You will play a critical role in enforcing compliance while maintaining a safe and trusted platform for our community.

The Job

• Conduct CDD reviews in accordance with internal policies and procedures, and applicable regulatory requirements, focusing on consistent and accurate execution of standard due diligence processes. 
• Review identity verification results and supporting documentation to confirm customer identity, and authenticity of fundraisers and beneficiaries. 
• Perform sanctions and watchlist screening and identify potential Politically Exposed Persons (PEPs), adverse media, or other risk indicators requiring further review.
• Review fundraiser and account attributes for indicators of fraud, abuse, or financial crime using established risk signals, and escalate cases according to defined procedures. 
• Conduct onboarding due diligence on organizations, including verification of entity information, ownership details, and supporting documentation where required.
• Document findings clearly and accurately in internal case management systems to support escalation decisions, audit readiness, and downstream investigations.
• Collaborate with cross-functional teams, including Payments Risk, Content Risk, Legal, Customer Care, and Compliance, to resolve due diligence inquiries
• Respond to customer inquiries via email and phone related to identity verification and due diligence requirements, balancing risk mitigation with a positive user experience.
• Build familiarity with common fraud and financial crime risks observed on the platform to support effective identification and escalation of higher-risk cases.
• Support the team during crisis situations by prioritizing reviews of crisis fundraisers, and proactively assisting affected customers and other stakeholders as needed.

This position may involve reviewing sensitive material, which can include disturbing images, videos, or text, as well as offensive language and other challenging content (e.g., violence, exploitation, or self-injury). Some weekend and holiday work may be required as part of scheduled shifts, as well as being a member of our on-call team for emergencies.

You 

• Bachelor’s degree or equivalent practical experience preferred.
• 1-3 years of experience in the operations, payments, financial services, fraud prevention, compliance industry, or related field with knowledge of merchant processing behaviors.
• Familiarity with customer due diligence identity verification processes, financial crime risk indicators, and KYC standards, and how these apply to a merchant and the wider financial ecosystem.
• Empathetic and customer-focused, with the ability to balance risk mitigation and positive user experience.
• Understanding of evolving requirements, industry guidance, with a proactive approach to staying current.
• Excel in individual metrics to adhere to Service Level Agreements and maintain strong quality standards while contributing to improving the team’s operational performance.
• Ability to work with ambiguity, thrive in a dynamic environment with shifting priorities and quickly adapt to process and policy changes.
• Work well with a distributed global workforce and confidently maintain communication while working autonomously in a remote or hybrid environment.
• An ambitious self-starter with strong ownership and accountability.
• Strong attention to detail with the ability to identify inconsistencies and escalate potential risks appropriately.
• Fast learner who takes initiative and follows through on tasks without sacrificing quality.
• Excellent organizational skills, with the ability to manage competing priorities effectively.
• Communicate clearly and concisely both orally and in writing, with C1 English proficiency.
• Inquisitive and solution-oriented, with strong analytical and critical thinking skills.
• Exemplify company core values and embody team culture.
• Adaptable to structured schedules and support coverage needs, including occasional holiday shifts as part of team operations.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

 Your core responsibilities:

• Maximize PNL through trading crypto options by adapting existing strategies or developing new strategies and algorithms, with full PNL responsibility for the book.
• Identify and capitalize on mispricings in the crypto volatility space and manage option positions.
• Work closely with research and quant teams to analyze trading performance and continuously optimize strategies.
• Take ownership early on, driving forward initiatives and strategies to enhance the trading desk’s competitive edge.

Your skills and experience:

• 2+ years of options trading experience, ideally with exposure to crypto markets.
• Strong academic background, preferably in mathematics, science, financial engineering, or computer science.
• Programming experience, particularly in Python, with the ability to work with data-driven models and algorithmic trading systems.
• Entrepreneurial mindset with a healthy risk appetite, competitive nature, and the ability to make fast, data-driven decisions.
• A passion for identifying market opportunities and acting decisively.
• Strong knowledge of options pricing, volatility dynamics and trading mechanics, preferably with an understanding of the unique aspects of crypto options.
• Ability to work in a fast-paced, high-pressure trading environment and collaborate effectively within a team of specialists.

IMC is going through an exciting period of expansion across the Asia-Pacific region — and we’re looking for experienced ETF Traders who will accelerate our growth into new markets. The right candidate will bring a significant track record of trading ETFs on at least one major APAC market including China. This is a unique opportunity to play a pivotal role in driving IMC’s ETF business forward. You’ll have the autonomy to make decisions that matter, the support of world-class technology, and the chance to see your ideas translate into measurable results in real markets.

At IMC, you’ll join a dynamic and collaborative trading team that thrives on innovation, analytical excellence, and teamwork. We compete and win as a team, with open idea sharing across disciplines, desks, and offices. Working side by side with quant researchers, software engineers, and hardware engineers, you’ll help uncover opportunities, optimize performance, and broaden our product coverage in APAC ETF markets.

Your Core Responsibilities:

• Develop, maintain, and enhance ETF trading models, algorithms, and systems.
• Price and trade ETFs across APAC markets
• Manage and optimize risk exposures in line with IMC’s risk tolerance and trading objectives.
• Research, build out, and trade new market opportunities to expand our regional footprint.
• Collaborate cross-functionally with engineers and researchers to understand and improve technical infrastructure and trading efficiency.

Your Skills and Experience:

• Degree in a quantitative field such as Mathematics, Physics, Computer Science, Engineering, or Economics.
• 3+ years’ experience in quantitative trading with specific experience in ETFs within APAC markets (China highly regarded).
• Strong understanding of ETF pricing.
• Strong programming skills in at least one language (python strongly preferred).
• Strong understanding of financial markets, market microstructure, and trading systems.
• Strong data analysis skills, including working with large-scale financial datasets and tick-level data.
• Excellent problem-solving skills, with the ability to thrive under pressure and adapt to changing market conditions.

IMC is a global market maker, using advanced technology and sophisticated strategies to trade across major financial markets. With offices in Amsterdam, Chicago, and Sydney, we combine deep market expertise with cutting-edge systems to provide liquidity around the clock.

Our Equity Options desk is a fast-growing part of the business, trading a wide range of single stocks across the APAC region. We combine best-in-class execution, proprietary models, and high-quality market data to capture opportunities in both high-frequency and directional trading strategies. As we continue to expand this area, we’re looking for an experienced Equity Options Trader to help drive performance and innovation.

Your Core Responsibilities: 

• Run and develop equity options trading strategies across key APAC single stocks, using both your own insights and the broader team's research and tools.
• Collaborate closely with quant researchers, software engineers, and execution specialists to optimize pricing, hedging, and risk management.
• Make real-time trading decisions based on market dynamics, volatility, and flow.
• Contribute to the evolution of our equity options trading desk, from strategy refinement to new market expansion.
• Mentor junior traders and share your expertise to strengthen the team as a whole.

Your Skills and Experience: 

• 5+ years of experience managing an equity options book focused on the Hong Kong market at a trading firm, bank, or market maker
• Strong track record of profitability in directional or volatility-based strategies.
• Deep understanding of options Greeks, volatility surfaces, and market microstructure.
• Confident, fast decision-maker with a solid risk framework and entrepreneurial mindset.