Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.

You will join the global Security function, which is responsible for safeguarding QRT’s technology platforms, data, and operational environments. The team partners closely with Engineering, Infrastructure, Risk, Compliance, and business stakeholders to design and implement security controls, reduce risk, and enable safe, high-performance operations across global offices.

Your Future Role within QRT

You will be a hands-on individual contributor and security generalist responsible for delivering day-to-day BAU, acting as the front door for security engagements, and partnering with the business to support their needs, while also helping to maintain the effective operation, observability, and health of QRT's core security platforms to ensure secure and reliable services across the firm.

You will…

• Deliver day-to-day BAU across security products, including processing security tickets and change requests, addressing vulnerabilities, administering identity controls, and tuning controls to balance protection with business operability.
• Act as the front door for security engagements, responding to requests and queries from across the firm and ensuring the business receives timely, practical support from the security function.
• Partner with the business, IT, Cloud Services, and Engineering teams to ensure security tooling integrates smoothly into operations and supports business workflows without unintended disruption.
• Operate and maintain core security platforms, including firewalls, SASE, CASB, proxies, NAC, identity controls, endpoint protection, and cloud security tooling.
• Support observability and health monitoring of security systems, identifying degradation, misconfiguration, or platform issues before they impact the business, and responding to operational incidents affecting security tooling.
• Participate in a global 24/7 follow-the-sun security platform operations capability, including weekend coverage on a rotational basis.
• Troubleshoot complex issues across security products, integrations, and the underlying network, cloud, and endpoint stack.
• Implement automated and scalable operational processes for security tooling across hybrid, multi-cloud, and on-prem environments, reducing toil and improving reliability.
• Position security as a business enabler, aligning operational controls with business effectiveness and supporting innovation without compromising protection.
• Contribute to the rollout of new security controls and tooling, with a strong focus on operability, observability, and maintainability.
• Contribute to team knowledge sharing.

Cultural Fit

• Humble, curious, and hungry to learn.
• Flexible and reliable team player who enjoys collaborative environments.
• Strong communication and interpersonal skills, comfortable engaging with stakeholders across the business globally.
• A service-oriented mindset. You understand that security exists to protect and enable the business, and that operational excellence matters.

Your Present Skillset

• 5+ years of experience in security engineering or security platform operations.
• Strong exposure to modern network security solutions, including firewalls, SASE, CASB, proxies, and L7 policy.
• Solid understanding of systems, networking, and security engineering concepts, including major network protocols across the stack.
• Hands-on experience operating and maintaining security tooling across domains: network security, endpoint management and protection, identity management, vulnerability management, and cloud security controls.
• Experience with observability, monitoring, and health management of security platforms, including log and metric pipelines, alerting on platform health, and capacity and performance management.
• Comfortable with packet capture and analysis tools (tcpdump, Wireshark) for troubleshooting.
• Strong foundations in operating systems, cloud platforms, and network engineering.
• Programming or scripting skills in at least one high-level language for automation and tooling.
• General awareness of the threat landscape and offensive techniques, sufficient to understand why controls exist and how to keep them effective.
• Strong sense of ownership and commitment to resolving issues end-to-end.

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

We are looking for an exceptional C++ Software Engineer to be an integral member of the Core Platform team based in Sydney. We work closely with traders and risk managers to provide real time and end of day Pricing and Risk information for all trading activity within QRT. This position has high visibility across the business and exposure to all parts of the trading lifecycle. This position requires a commitment to effective problem solving, strong technical skills, good attention to detail and excellent communication skills.

Your future role within QRT

• Key member of the core technology team building and enhancing high throughput Linux based services
• Integrating and maintaining pricing models for trading and risk calculation within the core technology platform
• Potential to work with other services in the platform like order, trade, position managers, product reference and market data systems
• Working closely with pricing quants, quantitative developers, traders and operations staff to design and develop cutting-edge systems to keep QRT at the forefront of its field
• Working in primarily in C++ and Python
• Direct interaction with risk managers and trading desk

Your Present Skillset 

• Solid software engineering skills covering analysis, design, implementation, testing, documentation and maintenance
• 5-10+ years of hands-on industry experience with modern C++
• Team player with good communication and problem solving skills
• Proven experience with high performance, distributed and multi-threaded systems
• Proficient with GCC toolchain on Linux
• Experience with integrating pricing models and libraries is highly desirable
• Knowledge of financial products and instrument/execution lifecycles is highly desirable

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

We are looking for an Associate to join our COO function focused on supporting the setup, expansion, and ongoing maintenance of Power and Gas markets across APAC and Europe. This position plays a key role at the intersection of trading, operations, and strategy.

The successful candidate will be responsible for managing market access, handling contracts and documentation, supporting regulatory processes, and coordinating across internal and external stakeholders. The role also involves analysing market opportunities and barriers, helping to ensure the firm is optimally positioned within the global commodities trading landscape.

This is a high-impact position offering broad exposure to commodities trading, with close interaction across trading, risk, compliance, legal, technology, and operations teams globally.

Role Responsibilities

• Establish and onboard access to new Power and Gas markets across APAC and Europe
• Maintain and optimise existing market access, ensuring compliance with exchange and regulatory requirements
• Analyse and assess new market opportunities, including barriers to entry and operational considerations
• Support the daily operational oversight of the APAC commodities business
• Contribute to improving processes related to market setup and ongoing maintenance
• Assist in coordinating key project build-outs and strategic initiatives across multiple teams
• Track deliverables, timelines, and dependencies to ensure successful execution
• Communicate with counterparties, exchanges, and brokers regarding market access, documentation, and operational matters
• Act as a liaison between trading teams and internal stakeholders to ensure effective information flow
• Support the development and enhancement of tools and systems required for Power and Gas market participation
• Prepare, review, and submit contracts, onboarding documentation, and regulatory filings
• Assist in interpreting and communicating regulatory requirements across jurisdictions
• Provide ad hoc support to the COO team on strategic and operational initiatives
• Support the Danish and APAC Commodities teams with day-to-day activities
• Assist with internal meetings, materials preparation, and follow-ups

Requirements

• Minimum 2+ years of experience in a similar role within financial services, trading, or operations
• Prior experience in commodities markets, with a strong preference for Power and/or Gas, is essential
• Ideally degree qualified (or equivalent), though not mandatory
• Strong written and verbal communication skills in English
• Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment
• Strong attention to detail and a proactive, problem-solving mindset

QRT is an equal opportunity employer. We believe diversity is essential to our success and foster an environment where employees can work openly and respectfully to achieve shared goals. Alongside professional growth, we offer initiatives and programmes that support a healthy work-life balance.

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

We are seeking a motivated and versatile Production Support Engineer to join our Sydney office. This permanent role is ideal for candidates who thrive in dynamic environments, are eager to support multiple technology streams (frontend, backend, risk, data), and possess a strong drive for both operational excellence and development innovation.

What you will do:

Production Support (50%)

• Provide comprehensive user and system support across all technology streams.
• Monitor, maintain, and troubleshoot production systems to ensure stability and reliability, with a particular emphasis on data platforms and processes.
• Respond promptly to incidents and service requests, diagnosing and resolving issues affecting data flows, trading applications, and related infrastructure.
• Perform daily health checks and validation of trading and data systems before market open, ensuring all components are operational.
• Manage and support static and dynamic databases, including troubleshooting data integrity issues and performing routine maintenance.
• Coordinate with development, risk, and business teams to resolve data-related issues and implement fixes or enhancements.
• Support release management activities, including deployment, verification, and rollback procedures for data and trading applications.
• Maintain and update documentation for operational procedures, incident response, and data workflows.
• Ensure compliance with internal controls, regulatory requirements, and best practices for data management and system support.
• Participate in root cause analysis and post-incident reviews, focusing on continuous improvement of data stream reliability and performance.
• Provide user support and training for data-related tools and processes, acting as a key contact for data stream queries and troubleshooting.
• Collaborate with global support teams to share knowledge, escalate issues, and drive resolution of complex data stream problems.
• Support evening and weekend operations as required, ensuring critical data and trading systems remain available and performant.

Development & Automation (50%)

• Design and implement automation tools to streamline operational workflows.
• Develop scripts and applications for data quality checks, monitoring, alerting, and recovery processes.
• Work on projects involving cloud technologies, CI/CD pipelines, and performance optimization.

Requirements

• 3+ years in a technical support role, ideally within trading or financial services.
• 2+ years of development experience (Python essential; C# highly desirable).
• Experience with AWS/cloud platforms, cloud monitoring and automation.
• Experience with Bash and PowerShell scripting.
• Experience with Windows desktop/server and Linux OS administration.
• Strong relational database skills (SQL Server, Postgres).
• Experience supporting trading platforms and infrastructure.
• Strong problem-solving and business analytics capabilities.
• Ownership mindset with a commitment to issue resolution.
• Excellent written and oral communication skills.

Good-to-have:

• Motivated to support diverse technology streams and learn new domains.
• Ability to work independently and as part of a global team.
• Proactive in identifying opportunities for automation and process improvement.
• Comfortable with fast-paced, high-pressure environments.

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Singapore, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance
• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people.
• Health insurance (Cigna): We offer private insurance fully paid by Fever. 
• English and Spanish Lessons fully paid by Fever.
• You have a total of 20 working days of paid annual leave per year. You can start to access your annual leave after  3 months working with Fever.
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Possibility of remote working from home!

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Australia, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of the city with possible travel across our markets
• Remote friendly
• Subsidised health insurance 
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

Working like a Creative Agency, we ensure that all our knowledge in the entertainment and experiences fields arrives at agencies and brands in each city, helping them conceptualise, produce, and manage multistrand digital and content campaigns.

About The Role

Fever has a unique offering for clients. As a result we have worked with top-tier brands across many verticals. Our slate of Fever Originals and Official Partnerships events is growing fast, so we’re looking for someone to scale Sponsorships across our experiences.   

Based in Australia, the role will see them working closely with the Head of Brand Partnerships to drive growth across the supply side of the business internationally.

Key Responsibilities 

• Collaborate with internal stakeholders: Work closely with various departments within the organization, such as marketing, sales, and event operations, to pool internal resources and develop winning sponsorship proposals.
• Develop strategic partnerships: Identify and engage potential sponsors to establish long-term relationships.
• Craft compelling sponsorship packages that align with sponsor objectives and deliver mutual benefits.
• Maximize revenue potential: Drive revenue growth by implementing effective sponsorship strategies, negotiating favorable deals, and leveraging existing sponsor relationships. Constantly seek opportunities to upsell and expand sponsorship portfolios.
• Ensure successful delivery: Oversee the execution of sponsorship agreements, ensuring all commitments are met in a timely and professional manner. Coordinate with internal teams to deliver sponsor benefits, activations, and experiential opportunities.
• Monitor sponsor satisfaction: Proactively communicate with sponsors to gather feedback, address concerns, and maintain strong relationships. Regularly evaluate sponsorship performance and provide reports on ROI and deliverables

About You

• 5+ years of experience in B2C event sponsorship sales
• A strong list of direct client and agency contacts
• Excellent presentation and communication skills are essential to effectively deliver proposals and run client meetings
• An entrepreneurial can-do attitude 
• Comfortable in ambiguity - working through things for the first time 
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials 

BENEFITS AND PERKS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of the city with possible travel across our markets
• Remote friendly
• Subsidised health insurance 
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Sydney to work with the teams and directly interact with our partners, providers, and venues.

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

As part of the Fever Originals team, you will use data and insights to create one-of-a-kind events and experiences that allow people to have unforgettable moments.

Who you'll work with

You will join our office in Melbourne to work with the teams and directly interact with our partners, providers, and venues. 

In this role you will help Fever grow its pipeline of original events. To do so, you will interact with all departments of Fever, from Marketing to Operations.

The team you’re about to join consists of people that are motivated, young, and fun. On top of having multicultural backgrounds, people in the team are all top profiles: McKinsey, Amazon, Google, KKR, Cirque du Soleil, PSG, and Roland Garros. 

What you'll do

As a Junior Project Manager, you will work with your team lead to develop, launch and manage your events, from A to Z. Together with the other departments, you will define the way to scale this event to all our other markets. You will be responsible for owning the strategic planning, execution, and reporting for our key strategic experiences. 

When you join Fever, you will receive training and coaching to help you:

• Provide detailed analysis of business opportunities and inefficiencies, propose changes to operational processes, drive high standards of customer satisfaction, and ensure high-quality experiences are delivered
• Collaborate cross-functionally with Marketing, Operations, Legal, and Finance teams to ensure successful event launches and smooth operations
• Make informed decisions based on data, including P&L analysis
• Ensure the financial and operational feasibility of our events by analysing and reporting on key metrics
• Drive revenue growth by optimizing ticket sales strategies and identifying opportunities to expand event reach
• Analyse business performance, including P&L tracking, forecasting, and operational efficiency improvements

About you: 

We are looking for someone who combines a strong commercial mindset, relationship-building abilities, and analytical thinking, with a proactive approach to developing partnerships and growing the business.

• 1+ years of experience in project management, operations, consulting, business development, partnerships, or similar roles, this role is not primarily suited for traditional event planners
• Fluent English with excellent communication skills (both oral and written).
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• Exceptional organizational and project management and operations skills, with the ability to plan, prioritize, and manage multiple workstreams to successful completion
• Resilient and results-driven, able to perform under pressure, take ownership, and manage several high-impact projects in parallel
• Proven ability to build and maintain strong relationships with venues, partners, brands, and stakeholders
• Strong analytical skills, with the ability to use data to guide decision-making
• Highly solution-oriented, able to identify challenges and develop practical strategies to resolve them
• Ability to thrive in fast-paced environments, with a willingness to grow within the organization

You can expect to join a group of diverse, hardworking team players, where a cultural fit is someone willing to stay humble and learn and can work nimbly. We welcome applications with unusual backgrounds with the expectation that the applicant will have acquired hard or soft skills and maturity throughout their experiences.

Benefits:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Private health insurance
• Work in the heart of the city, with possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

Our hiring process:

• A 30 min video call with one of our Talent Acquisition Managers, to better understand your career plan, assess cultural fit and answer any questions you may have
• A 60 min online test with three topics: logic, analytics and written understanding
• A 30 min interview with your hiring manager
• A 45 min video call with your future manager, including questions about your profile and a business case presentation (to be prepared in advance)

#LI-Fulltime #LI-Hybrid 

Job Description

As the FSQA Manager - Downstream, you will bring strategic leadership and hands-on expertise to embed a robust, scalable, and sustainable Quality Management System across all our Australian Distribution Centres. This role is crucial for aligning and overseeing QA operations, driving audit readiness, ensuring compliance, and championing a culture of quality across HelloFresh and our logistics arm, BeCool AU.

This role is based in Eastern Creek, Sydney and reports to the Quality Assurance Lead AU. The role requires occasional interstate travel, fortnightly visits to our Chippendale HQ, and trips to the Sydney Markets to supervise fumigation processes when required.

You will…

• Lead the implementation of a comprehensive, harmonised, and logistics-focused Quality Management System, fully aligned with HelloFresh AU and global quality strategies.
• Manage the end-to-end process for closing out non-conformances from internal and third-party audits, including developing and verifying CAPA activities across our Australian DCs.
• Build a continuous improvement culture by championing root cause analysis as the standard practice for quality issue resolution and prevention.
• Oversee all FSQA-related service providers, including cleaning, pest control, and third-party auditors, ensuring strong partnerships that meet our high operational and ethical expectations.
• Drive documentation control and the continuous optimisation of quality procedures, SOPs, and monitoring records across all AU operations.
• Ensure full readiness and successful outcomes for internal, customer, and third-party audits, including BRC Storage and Distribution (S&D) certification for BeCool.
• Develop and lead engaging training programs to build a strong QA capability and awareness across all our operational teams.
• Act as the FSQA Project Lead for BeCool, driving initiatives that support delivery operations' quality and food safety performance.

You have/are…

• A degree in a relevant discipline (essential).
• Demonstrated experience (minimum 6 years) in a similar quality assurance role, preferably within the FMCG sector.
• Proven experience leading CAPA and root cause processes and an advanced understanding of Quality Management Systems.
• Demonstrated experience (minimum 4 years) managing an operational team, ideally a QA/QC team.
• Experienced in developing, implementing, and maintaining compliance with the BRC Storage and Distribution standard.
• Excellent at planning, prioritisation, and organisational skills to effectively manage multiple priorities and projects.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• HelloFresh Academies - internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role

Location: Eastern Creek - Parking On site 

Salary: Competitive salary & employee benefits

#LI-Onsite

About Sonder

At Sonder, we believe every person deserves to feel safe, supported, and empowered to be at their best — wherever they are. We're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Our platform provides 24/7 real-time support from safety, medical, and mental health professionals — and when it matters most, we show up on the ground too.

Since founding in 2017, we've grown fast — 1,000,000+ members across Australia, New Zealand, and the UK, backed by Seek and Blackbird. Now we're scaling further, and we need people who are ready to grow with us.

About the Role

We're looking for an Implementation Manager to own the end-to-end onboarding experience for new Sonder customers. This role sits at the intersection of customer relationships, technical problem-solving, and project delivery. You'll pick up where sales leaves off — guiding customers through configuration and launch, aligning expectations across teams, and setting the conditions for a strong, lasting partnership. It's a role for someone who thrives on clarity in complexity and takes genuine pride in getting things right.

What You'll Do

• Own the full implementation journey for new customers - from sales handover through to a successful, on-time launch that sets the right conditions for an ongoing partnership
• Lead implementation rhythms, kick-off calls, readiness checks, and cross-functional syncs - keeping customers and internal teams aligned and accountable
• Build and manage project plans that define timelines, milestones, and deliverables, proactively surfacing risks before they become blockers
• Bring customer feedback back into the business, informing how we improve the onboarding methodology and the Sonder product itself
• Champion the CRM platform as the operational backbone of implementation, using it to automate, track, and drive efficiency across every customer engagement
• Own the resolution loop across Product, Engineering, Data, and Operations, triaging API and integration issues that surface during implementation, managing escalation paths, and ensuring nothing blocks a customer's path to live.

What You'll Bring

• 3+ years in a  SaaS implementation role or technical onboarding role
• Strong technical aptitude - you can bridge the gap between product capability and customer need without losing either audience
• Demonstrated experience with Customer Success platforms (Planhat, HubSpot or similar)
• Sharp project management skills - you can manage multiple customers in parallel without dropping the ball
• A communication style that builds trust quickly, with both technical and non-technical stakeholders
• Comfort in a fast-paced, high-growth environment where things change and you adapt
• A genuine curiosity about process and technology - you look for the better way, then build it

Why Join Sonder?

At Sonder, we thrive in a fast-paced, high-performance environment with a strong commitment to our people. Our team is a collaborative, vibrant group of passionate professionals, dedicated to making a real impact on people's lives every day.

• Hybrid and flexible working environment - the right balance of in-office collaboration and working from home
• Free Sonder app access for you and your family, including 24/7 support
• Paid parental leave: 12 weeks for Primary Carers and 4 weeks for Secondary Carers, plus Primary Carers return at 80% hours for the first 3 months at full pay
• 2 days of study leave annually
• Employee Share Option Plan (ESOP) - share in Sonder's success
• Salary packaging and novated leasing
• $250 annual wellbeing fund - yours to use however works best for you
• Free coffee from the local cafe on Friday’s!
• Dog-friendly office at our Sydney HQ
• 2 days volunteer leave per year

Check out our life page for more: https://www.linkedin.com/company/sondersafe/life/

At Sonder, we are committed to fostering a workplace that reflects the rich diversity of the communities we serve. Our members come from all backgrounds, and we know that a diverse team helps us better understand and support their needs. We encourage applications from people of all ages, abilities, cultural backgrounds, gender identities, sexual orientations, and religious beliefs. We are proud to be an inclusive employer and strongly encourage Aboriginal and Torres Strait Islander peoples to apply. We are an equal opportunity employer and all hiring decisions are based on merit, capability, and alignment with the role. Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and Working With Children Check.

#LI-Hybrid

Your Role:

The Professional Services Account Manager is an Account Team overlay role responsible for identifying, investigating and defining professional service proposals and scopes of work for Tenable prospects and clients. The SAM is responsible for interpreting services engagement needs and creating the contractual documentation required to deliver client success both from a presales and post-sales perspective.

In addition to supporting the sales account team and sales initiatives, the SAM is accountable for ensuring their engagements are delivered per the scope of work and is accountable for client success.  This requires the SAM to actively partner with the Service Delivery and Resource Management teams to ensure the established scope of work and timeline committed to the client are achieved. 
 

Organisation Structure:

• Reports to the Director or Senior Director of Professional Services.
• No direct reports.

Your Opportunity:

•  Meet or exceed annual and quarterly service sales bookings targets.
• Independently articulate the benefits of implementing all Tenable solutions.
• Identify and develop service opportunities and supporting business cases.
• Collect client business requirements and exposure management objectives in order to define service proposals.
• Map Tenable services and Tenable solutions to achieve client objectives. 
• Craft Proposals, Statements of Work and Change Orders and collaborate with Sales, Legal, Operations and other Tenable functions to negotiate Master Service Agreements and secure customer Purchase Orders to contract the negotiated services business. 
• Collaborate with the sales account teams to develop an actionable and measurable territory plan to achieve annual bookings goals.
• Enable Sales Territory Managers, Sale Engineers and Customer Success Managers in the capabilities, offerings and articulating the value driven by Professional Services.
• In partnership with Customer Success, act as a key point of contact for Customer executives, developing deep, trustful relationships to drive services expansion and cross-selling within the account.
• Collaborate with Delivery and Partner Managers to determine the best resources (Internal or Partner) to deliver the project scope.
• Business planning and forecasting: The ability to accurately forecast and anticipate any changes in booking numbers and composition of new business to support RMO and Delivery planning and execution. 

Other Responsibilities:

• May perform other duties and responsibilities that management may deem necessary from time to time.

What You'll Need:

• Bachelor's degree in IT related field or related work experience.
• 8+ years IT and/or Cyber Security experience.
• 5+ years in sales or services-related role.
• 3+ years of experience selling professional services preferable.
• Record of achieving and or exceeding sales targets.
• Experience developing commercial and technical services documentation including client presentations, proposals and executable commercial paperwork.
• Familiarity with information security models and best practices including industry compliance.
• Knowledge of enterprise network security technologies and cutting-edge network infrastructures.
• Knowledge of cloud architecture as well as on-premise IT landscape.
• Ability to have management and executive-level discussions about how to successfully deploy Tenable solutions.
• Comfortable and willing to be a hands-on contributor.
• Excellent communication skills, including issue tracking, triaging and escalation management.
• Travel: Willing and able to travel to client sites up to 50% both within and outside of assigned territory.

​

#LI-KM1

#LI-Office

About the Team

The Customer Success team at SevenRooms is the heartbeat of our customers. We’re a diverse, global group of empathetic relationship builders, curious thinkers, strategic problem-solvers, and passionate collaborators. Our mission is to help hospitality operators succeed by driving adoption and value through a deep understanding of our product, data, and our customers’ business goals. We are customer-obsessed and thrive on turning challenges into long-term success.

About the Role

In this role, you’ll lead a team of Customer Success Managers who work closely with our enterprise clients to ensure they’re achieving success with the SevenRooms platform. You’ll be responsible for coaching, mentoring, and growing the team, while also overseeing strategic initiatives that drive adoption, retention, and long-term customer value. You’ll help scale a customer-first culture that delivers outstanding service and measurable impact for hospitality operators around the world.

You’re excited about this opportunity because you will…

•  Team Leadership & Development. Mentor, inspire, and grow a high-performing team of Strategic Customer Success Managers by setting clear performance and growth objectives and providing ongoing coaching and support.
• Customer Retention & Engagement. Drive user adoption and retention by developing best practices and strategic engagement initiatives, and by collaborating cross-functionally to enhance the customer experience.
• Capacity & Resource Planning. Monitor incoming revenue and customer volume to ensure balanced workload distribution and appropriate resourcing across the North American CSM team.
• Cross-Functional Collaboration. Partner with Product Marketing, Onboarding, and CS Strategy & Operations to enhance customer health scoring, implement proactive lifecycle strategies, and improve overall product adoption.
• Churn Risk Management. Track customer engagement through data tools (e.g., Looker, Totango) to identify and mitigate churn risks through timely, data-driven interventions.
• Product Advocacy. Maintain deep product knowledge to ensure CSMs can guide customers to the most relevant features and functionalities, while capturing product feedback through our Product Ambassador Program.

We’re excited about you because…

• You have experience in Enterprise Customer Success, Account Management, or a related customer-facing role at a SaaS company, ideally in a fast-paced, high-growth environment.
• You've spent 2+ years managing and developing people, and you lead through accountability, coaching, and continuous learning.
• You're analytical and strategic, with a track record of using data to identify insights and drive customer growth.
• You're comfortable using tools like Salesforce, Totango, or other customer success platforms to track performance and manage relationships.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Doordash is looking for an Associate Manager, Strategy & Operations to drive pricing and promotional governance and growth across the ANZ business, with a specific focus on optimising restaurant pricing and promotions processes.

This role is critical to strengthening the ANZ merchant organisation and involves cross-functional collaboration with product, sales, finance, and operations teams to execute strategies.

Restaurants are at the heart of our marketplace, and we aim to provide them with best in class experience from onboarding to growth. As Doordash continues to scale and expand its offerings, the merchant operations engine must grow in precision, efficiency and adaptability.

This is a Hybrid role with 3 days a week in-office (Sydney/ Melbourne).

About the Role

You will own the end-to-end design and evaluation of pricing and promotional initiatives that drive our restaurant marketplace business. You will be the "quality bar" for analytical work, building unit economic models and designing experiments to ensure our commercial offers are both viable and high-impact. You will report into the Manager of Merchant Strategy and Operations on our Merchant S&O team. We expect this role to be 3 days in office with 2 days remote.

You’re excited about this opportunity because you will…

• Own Commercial Outcomes: Move beyond slide decks to own the actual commercial design of bundles, discounts, and pricing mechanics that impact millions of users.
• Drive Rigorous Analysis: Build and run sensitivity models from first principles, ensuring every recommendation is backed by a deep understanding of P&L logic and margin impact.
• Influence Senior Leadership: Produce decision-grade outputs and trade-off frameworks for senior stakeholders, acting as a trusted advisor on market-moving decisions.
• Collaborate Cross-Functionally: Partner with Sales, Marketing, and Finance to ensure our promotions are operationally feasible and strategically aligned.

We’re excited about you because…

• You have 5+ years of experience in management consulting or high-growth commercial roles, with a proven track record of "doing the loop" and driving execution.
• You are analytical: You excel at breaking down complex problems, identifying gaps in logic, and turning data into actionable insights. You’re comfortable working with data.
• You Understand Marketplace Dynamics: You have experience in building volume forecasts for promotions and discounts.
• You are a Clear Communicator: You default to written artifacts, lead with evidence-based arguments, and can simplify complex trade-offs for executive audiences.
• You Thrive in Autonomy: You manage your own time effectively, meet deadlines with clean handoffs, and don't require hierarchy to influence stakeholders.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Our Advertising & Promotions team operates at the intersection of e-commerce and advertising, surfacing and monetising relevant content that benefits our core audiences. We provide digital solutions that help advertisers effectively reach DoorDash audiences.

This role is responsible for driving the operations and performance of some of our newest and fastest-growing Ads & Promos offerings across Australia and New Zealand. It sits within the Global Ads & Promos team, which owns operations and performance globally, with a specific focus on the ANZ markets.

About the Role

• Own the performance of our Enterprise Ads business in Australia and New Zealand – define the strategy, execute the strategy, problem-solve, and track against revenue goals.
• Partner with Sales and Account Management teams to build goals, understand areas and opportunities for improvement, own end-to-end development and execution of improved processes, and build a path to revenue attainment.
• Drive cross-functional alignment with other market stakeholders across shared app surfaces and competing goals.
• Work cross-functionally with Product, Engineering, Data Science and other tech teams to release new features & products, monitor product adoption, and unblock obstacles and technical challenges.
• Devise the appropriate go-to-market playbooks. Enable teams through market-relevant training, product releases, sales collateral, reporting, and benchmarking.

You’re excited about this opportunity because you will…

• Own: You are not afraid to single-handedly own a revenue target, and build plans to hit business goals.
• Strategise: Define how we win, build data-driven market plans across categories and geographies, set clear targets, and align roadmaps and resourcing to drive measurable selection growth.
• Build: You like going from 0-1, and 1-10. You want to get in early, identify trends, and leverage insights to scale.
• Operate: You want to roll up your sleeves, get to the lowest level of detail, and scale.
• Collaborate: You value cross-functional partnerships, and will thrive at working across Operations, Product, Sales, Engineering, and more to deliver results.
• Enable: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action.

We’re excited about you because…

• You have ~6-8 years of experience in a role in strategy & operations, business planning, consulting, program management, or product marketing (advertising experience a plus). 
• You're entrepreneurial. You have experience standing up new initiatives, pressure-testing them in the market, and translating early traction into scalable playbooks or systems. You have a bias for action and are able to build things from the ground up.
• You’re a data-driven problem solver who is fluent in Excel/Google Sheets (SQL experience is a plus).
• You have a proven track record of leading projects, working cross-functionally, and delivering on goals in a complex, fast-moving environment. As such you thrive while wearing multiple hats and working across people, projects and workstreams.
• You’re eager to dive into difficult problems without a playbook, diagnose root causes, and devise an action plan.

About the Team

The Strategy & Operations, Consumer team are responsible for accelerating sustainable expansion across the Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable product initiatives that drive demand, frequency, and long-term marketplace strength.

About the Role

We are hiring a Manager, Strategy & Operations, Consumer to drive growth initiatives across the Marketplace.

You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position - both locally and at scale.

This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants.

You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable.

This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.

You’re excited about this opportunity because you will…

• Define and execute growth strategies to win in priority customer segments or markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience
• Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives
• Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments
• Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions - rapidly testing, learning, and iterating
• Lead cross-functional collaboration across Marketing, Operations, Sales, Product, and Finance, influencing stakeholders and representing the voice of the customer and local market

We’re excited about you because you have…

• 8+ years of experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
• Proven track record of owning and scaling growth initiatives in complex environments
• Strong marketplace intuition, ideally within multi-sided or regulated environments
• Deep comfort operating at the lowest level of detail - advanced analytics, experimentation, dashboards
• Proficiency with modern AI and automation solutions, including ChatGPT Codex and Claude Code, to maximize professional efficacy
• Exceptional cross-functional leadership skills, with the ability to influence without authority
• Strong business judgment and capital allocation instincts
• Grit, resilience, and a bias to action in ambiguous, fast-moving environments

About the Team

New Verticals is a lean organisation at DoorDash, building the future of local commerce by bringing new ways to delight our customers to market - beyond restaurants. We are looking for top talent to play a pivotal role in growing our International New Verticals business! We are looking for someone who is excited about joining a fast-paced environment and driving our next wave of growth. 

About the Role

As an Senior Associate on the ANZ International New Verticals Strategy & Operations team, you will own growth for a portion of our New Verticals businesses in Australia. You will lead short term execution and long term strategy, grow our topline volume, ideate on our promotion strategy, and lead our go-to-market for new merchants, as well as so much more. You will work cross-functionally with marketing, account managers, analytics, and finance. This role is a mix of strategy & operations, cross-functional collaboration and individual execution. 

You will report into the Senior Manager, New Verticals - International Growth.

You’re excited about this opportunity because you will…

• Strategise. From first principles, you’ll develop and execute strategies as part of our strategy & operations approach to best serve customers and help merchant partners grow their businesses
• Analyse. You’ll analyze the customer and use that data to inform strategy. You’ll assess the operational and financial impacts of your decisions, and iterate based on data. 
• Experiment. You’ll validate potential new business strategies through rigorous testing you run.  You’ll ensure we can derive measurable and actionable insights from our key initiatives and share those learnings with the broader team. 
• Build. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. 

We’re excited about you because…

• You have 3+ years experience in strategy consulting, strategy and operations, retail, or fast-moving technology companies
• You are a self-starter – You have a bias for action and thrive in a fast-paced, evolving environment.
• You are a problem solver – You have a talent for synthesising complex problems, can translate high-level goals into actionable plans, and enjoy implementing a process.
• Proven analytical skills – You have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, and conduct deep-dive analyses into specific issues to bottom out root cause analysis
• You work to get 1% better every day – You're always looking for opportunities to better your work product and own the outcome, both the good and the bad

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About The Team

Strategy & Operations is the engine that drives the DoorDash business forward, leading priority areas for the company, developing strategies, and driving business outcomes. DoorDash embraces and invests in this function because of our belief in an ownership mentality — our employees can develop the strategy and execute it. 

DoorDash is looking for a hands-on builder and leader to play a pivotal role in building differentiated experiences for all sides of the DoorDash Marketplace: customer, dasher and merchant, as part of the Strategy & Operations team.

About The Role

The Strategy & Operations Senior Associate role is for self-motivated, ownership-minded individuals who thrive on solving complex problems using both data and empathy, collaborate across the organisation, and execute to bring strategies to life. 

You will report to the Strategy & Operations Manager, within one our Strategy & Operations teams, which include Merchant, Dasher and Consumer. This is a hybrid role with 3 days spent in-office (Sydney / Melbourne).

You're excited about this opportunity because you will…

• Curious Mind - You have a curious mind for seeking out problems and thrive on solving complex problems.  You love to learn how things work and how to make them work more efficiently.  In this role you will unpack ambiguous problems and discover new ways to improve the DoorDash business.
• Own & build - You will be responsible for a key component of the customer experience, whether that experience is for customers that order on DoorDash, Dashers who earn and deliver or Merchants who sell through DoorDash. You will own an integral part of the experience for that customer type.  One example in the customer team could include being  responsible for developing and executing the overall operational strategy for DoorDash homepage, where you will focus on increasing customer conversion through improving in-app merchandising and customer experience
• Experiment - Use a data-driven approach and deep market knowledge to identify improvement opportunities, run tests and make our business 1% better everyday
• Influence – Work cross-functionally with our Australia and International teams, such as Strategy & Operations, Marketing, Sales, Product, and Engineering
• Grow professionally - there is room for professional development and to own additional scope and special projects related to consumer and marketplace side of the business  

We're excited about you because…

• You have 4+ years experience - in operations / project management / strategy consulting / product / technology / 
• You are able to lead cross-functionally - you will build and lead cross-functional processes across the business’ strategic areas to improve homepage customer experience  
• Proven analytical skills - you have a working knowledge of SQL, are proficient at quickly understanding a problem and developing action oriented hypotheses, can build financial models and dashboards to track key metrics, and conduct deep-dive analyses into specific issues to drive continuous improvement 
• You are a self starter who is biased towards action and excels in a fast-paced environment and evolving business

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

This team is responsible for accelerating sustainable expansion across the Restaurant Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable initiatives that drive demand, frequency, and long-term marketplace strength.

Within Growth, the Local Markets team focuses on winning city by city - ensuring that our strategies resonate deeply with local communities and outperform competitors on the ground. Together, we combine granular local insight with scalable growth thinking.

About the Role

We are hiring a Senior Manager, Growth & Market Performance to drive growth initiatives across the Restaurant Marketplace and to lead our Local Markets team across Australia and New Zealand.

This role has two core pillars; Marketplace Growth Acceleration - Identifying and executing new growth opportunities across merchants and customer value propositions to unlock incremental scale. Local Market Strategy & Execution - Defining and winning city-level strategies by operating at the lowest level of detail.

You will identify winning strategies, design bold experiments to validate new ideas, and make investment decisions that strengthen our competitive position—both locally and at scale.

This is a highly cross-functional leadership role, partnering with Marketing, Operations, Sales, Product, Analytics, and Finance to uncover and execute the growth formula that resonates with customers and merchants.

You will operate as a growth owner - comfortable shaping strategy at a high level while diving deep into data and execution mechanics. You thrive in ambiguity and can set ambitious goals that people thought are unachievable.

This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.

You’re excited about this opportunity because you will…

• Define and execute city-level growth strategies to win in priority markets, identifying structural opportunities across merchant offerings, selection expansion, and customer experience
• Translate data, first-principles thinking, and marketplace insights into clear, high-impact growth roadmaps and prioritised initiatives
• Deep dive into data to uncover actionable insights, assess strategic and financial impact, and partner with Analytics and Finance to evaluate ROI and optimise investments
• Design, launch, and scale experiments across pricing, merchandising, and merchant/customer value propositions—rapidly testing, learning, and iterating
• Lead cross-functional collaboration across Marketing, Operations, Sales, Product, and Finance, influencing stakeholders and representing the voice of the customer and local market

We’re excited about you because you have…

• 10+ years of experience in strategy, operations, consulting, growth, product, marketplace, or general management roles
• Proven track record of owning and scaling growth initiatives in complex environments
• Strong marketplace intuition, ideally within multi-sided or regulated environments
• Deep comfort operating at the lowest level of detail - advanced analytics, experimentation, dashboards
• Exceptional cross-functional leadership skills, with the ability to influence without authority
• Strong business judgment and capital allocation instincts
• Grit, resilience, and a bias to action in ambiguous, fast-moving environments

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

SevenRooms, powered by DoorDash, is a hospitality technology platform that helps restaurants drive revenue and profitability by leveraging data to build direct guest relationships, deliver exceptional experiences, and increase repeat business.

The Sales Enablement team, within the In-Store Strategy & Operations organization, drives productivity across sales and go-to-market teams by aligning to key business priorities and delivering end-to-end enablement across process, product, skills, GTM strategy, and tooling. In close partnership with Sales, Customer Success, Product, Marketing, and Operations, the team builds and executes programs that improve performance and support overall business growth.

About the Role

This role sits within the Sales Enablement team in the In-Store Strategy & Operations organization. As a Specialist, you will support regional field enablement efforts for our In-Store line of business, delivering training that drives performance and consistency across the customer journey.

Embedded in your region, you will act as a bridge between central strategy and frontline teams, partnering closely with senior enablement managers and Pre/Post Sales leaders. You will deliver training across product, positioning, and processes, while creating feedback loops to continuously improve programs. This role is hands-on, covering new hire onboarding, product education, call reviews, and workshops to drive best practice adoption. Your focus will be on improving ramp time, win rates, retention, and expansion performance across the region.

You will report into a Senior Sales Enablement Manager. This role is 100% remote; however, we have offices in Sydney and Melbourne, which we encourage employees to take advantage of.

You’re excited about this opportunity because you will…

• You enjoy supporting sales and post-sales teams by improving the way they work — helping them operate more efficiently, confidently, and consistently.
• You are energized by enabling In-Store sellers and Customer Success teams with the right messaging, training, and best practices to drive stronger performance.
• You’re passionate about training and can deliver engaging live instruction with confidence and clarity to maximize impact.
• You take pride in reinforcing high standards of execution, and are excited to gather feedback from frontline teams, identify friction points, and turn insights into action.
• You want to contribute to a culture of performance excellence by ensuring the In-Store team is aligned, prepared, and equipped to win.
• You enjoy supporting continuous learning and skill development that improves ramp speed, win rates, and long-term revenue growth.

We’re excited about you because…

• 1–3+ years of experience in enablement, sales, customer success, or a related go-to-market support function.
• Experience working with sales systems such as Salesforce, Gainsight, Gong, Outreach, or related tools preferred.
• Ability to translate playbooks and processes, into engaging and impactful learning experiences.
• Experience supporting sales or post-sales teams, ideally in a fast-paced environment.
• Strong project coordination skills with the ability to work independently and handle multiple workstreams simultaneously.
• Excellent written and verbal presentation skills, especially in explaining systems, processes, or technical concepts.
• Comfort working cross-functionally with Sales, Product, Sales Ops, and RevOps teams.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Location: Sydney, Australia

Role Description: 

The Merchant Success Manager (MSM) will join ShipBob’s growing Merchant Success team responsible for understanding the unique strategic needs of each of our merchants and delivering massive value to help facilitate their growth and success. The MSM will build and manage solid partnerships through a variety of communication methods, including regular proactive health checks, strategic quarterly business reviews, phone, and email correspondence to ensure a positive business impact. This role reports to the Senior Manager, Merchant Success . 

What you’ll do: 

• Consultation: Understanding Merchant Needs and Goals. 
  • Upon account assignment, uncover what “success” means to a Merchant. 
  • Continually re-evaluate success criteria, needs, and goals of Merchants.  
• Solutions: Facilitating Merchant Growth and Success. 
  • Based on Merchant needs and success criteria, develop dynamic action plans including deliverables by ShipBob and recommendations for Merchant to inspire success. 
• Adoption: Push Merchant Use of Key ShipBob Features. 
  • Marry Merchant objectives with ShipBob capabilities to push use and adoption of key functions and features as part of ShipBob’s offerings. 
• Risk Management: Nip Issues in the Bud. 
  • Actively monitor merchant health and take quick and decisive action to course-correct. 
• Collaboration: Involve Key Stakeholders and Teams. 
  • Work closely with the ShipBob Customer Support team to deliver best-in-class Merchant experience. 
  • Help dictate product and services road map to deliver greater impact to Merchant partners. 
• Perform: Nail Key Performance Indicators (KPIs). 
  • NPS: foster Merchant advocacy by providing world class experience. 
  • Churn: contribute to ShipBob’s company growth through high merchant retention. 
  • Upsell: usher in mutual success for Merchant and ShipBob through adoption of new, key features and services. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Minimum 3 years of experience in sales and merchant services in the technology industry. 
• Aptitude to sell via quota attainment. 
• Keen perceptive intelligence in assessing merchant needs and driving solutions to meet those needs. 
• Demonstrated ability to communicate effectively through oral, written, and in-person mediums. 
• Experience collaborating cross-departmentally to deliver comprehensive solutions for merchants. 
• PowerPoint and Excel skills

Perks & Benefits: 

• Health and Wellness Benefits Stipend 
• WFH Phone/Internet Stipend 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

Job Description

As the Product Strategy Manager – ANZ, you will help turn the product strategy into execution across Australia and New Zealand. You will focus on the physical product and commercial strategy—including menu, recipes, concepts, and themes—rather than software or app management. This role is vital because the weekly menu is our core product, directly impacting customer satisfaction and growth.

This role is based in Chippendale (Sydney) and reports to the Associate Director of Product Strategy.

You will…

• Analyse recipe and SKU-level performance to translate data into clear recommendations and portfolio insights.
• Maintain and deliver the merchandising calendar, covering seasonal themes, cultural moments, and cuisine spotlights.
• Support the rollout of new concepts, portfolio changes (such as Classic, Healthy, or Family), and innovation ideas.
• Collaborate with Menu Planning and Culinary teams to ensure weekly menus accurately reflect planned themes and concepts.
• Partner cross-functionally with Marketing, Procurement, and Operations to communicate timelines and keep projects on track.
• Prepare structured slides, reporting packs, and documentation for senior stakeholder meetings and business reviews.
• Own and maintain dashboards and trackers to ensure product data is accurate and up to date.
• Proactively identify opportunities to improve processes and templates to speed up decision-making.

You have…

• 3–5 years’ experience in category management, merchandising, FMCG, strategy consulting, or retail operations.
• Strong analytical skills with confidence working in Excel or Google Sheets and a high eye for detail.
• Excellent presentation skills and the ability to turn complex analysis into simple, clear summaries or slides.
• Proven ability to manage multiple tasks and stakeholders while meeting deadlines with high execution quality.
• A proactive, hands-on mindset and a genuine interest in food and customer behavior.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: 9 Month Fixed Term Contract

Location: Chippendale Head Office - hybrid working environment 

Salary: Competitive salary & employee benefits

#LI-Hybrid

Job Description

As a HR Business Partner, you will act as the primary HR contact and trusted advisor in our distribution center, partnering closely with site leadership and employees to drive people-centric initiatives, ensure compliance, and create a positive work environment by fostering a safe, inclusive, and performance-driven workplace culture. 

This role is based in Eastern Creek and reporting to the Head of HR Operations

You will…

• Serve as the first point of contact for all HR matters at the site
• Coach and advise (senior) managers on all HR related matters along the employee life cycle
• Lead local implementation of HR processes such as annual reviews, training and succession planning
• Develop and implement core HR policies and procedures tailored to site needs, in alignment with company standards
• Drive business-aligned people strategies by immersing yourself in business unit operations and translating stakeholder KPIs into measurable HR interventions.
• Support recruitment activities in collaboration with central Talent Acquisition
• Build leadership capability by coaching managers through complex people challenges, performance, conflict, and team dynamics, to build their own leadership muscle.
• Drive employee engagement through analysing results at site and business unit level, and partnering with managers to develop targeted action plans that drive measurable improvement.
• Deliver people analytics to business leadership by analysing absenteeism, turnover, retention, exit interview, and engagement data.
• Act as a custodian of culture and values, embedding them into business processes and acting as an early-warning system for morale or cultural issues.
• Manage employee relations matters by providing timely, consistent, and legally sound advice on performance management, misconduct, and grievances.
• Lead and support change management, partnering with business leaders to plan and execute organisational changes with clear communication and support.

You have…

• You have at least 3-5 years of professional experience in operational HR work, ideally in a fast-paced company with a modern people culture - preferably in logistics, warehousing or manufacturing environment
• A tertiary qualification in Human Resources, Business, Psychology, or a related discipline.
• Strong coaching capability with experience in developing manager capability across performance, conflict, and leadership challenges.
• Hands-on approach with strong interpersonal and communication skills
• Proven experience using people data and analytics to diagnose workforce trends and drive business decisions.
• Strong business acumen, demonstrating an ability to align HR activity to business unit goals and KPIs.
• Proficiency in MS Office or G-Drive apps and experience with HRIS tools (e.g., SAP, Workday)

You are…

• A natural coach who empowers managers and builds capability across the business.
• You are highly team-oriented and apply your strong advisory skills, as well as your ability to solve problems and resolve conflicts effectively
• You are a creative and empathetic individual with a keen interest in continuous improvement
• Data-driven and comfortable presenting people metrics to senior leadership.
• Legally astute, providing consistent and compliant advice on employee relations matters.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia

Location: Eastern Creek, Sydney Distribution Center

Salary: Competitive salary & employee benefits

Job Description

As a Human Resource Business Partner, you'll be a key strategic player, partnering with assigned business units to turn organisational goals into real-world people strategies. You’ll be critical in making sure HelloFresh ANZ has the best talent, a thriving culture, and the leadership capability needed to hit our commercial targets.

This role is based in Chippendale, Sydney and reporting to the Senior HR Business Partner.

You will…

• Drive business-aligned people strategies by immersing yourself in business unit operations and translating stakeholder KPIs into measurable HR interventions.
• Own talent pipeline health by identifying critical roles, building succession plans, and leading internal mobility to prevent capability gaps ahead of the business roadmap.
• Retain and develop top performers by partnering with managers on targeted retention plans and measuring impact through voluntary attrition rates.
• Build leadership capability by coaching managers through complex people challenges—performance, conflict, and team dynamics—to build their own leadership muscle.
• Deliver people analytics to business leadership by analysing retention, exit interview, and engagement data, presenting people metrics with the same rigour as commercial KPIs.
• Act as a custodian of culture and values, embedding them into business processes and acting as an early-warning system for morale or cultural issues.
• Manage employee relations matters by providing timely, consistent, and legally sound advice on performance management, misconduct, and grievances.
• Lead and support change management, partnering with business leaders to plan and execute organisational changes with clear communication and support.

You have…

• A minimum of 3–5 years' experience in an HR business partnering or generalist role with a proven ability to influence senior stakeholders.
• A tertiary qualification in Human Resources, Business, Psychology, or a related discipline (preferred).
• Proven experience using people data and analytics to diagnose workforce trends and drive business decisions.
• Strong coaching capability with experience in developing manager capability across performance, conflict, and leadership challenges.
• Strong commercial acumen, demonstrating an ability to align HR activity to business unit goals and KPIs.

You are…

• A natural coach who empowers managers and builds capability across the business.
• Data-driven and comfortable presenting people metrics to senior leadership.
• A strategic and commercially focused partner who understands business operations.
• Legally astute, providing consistent and compliant advice on employee relations matters.

What you’ll get in return… 

• The chance to have a significant impact in a leading global food technology company
• Flexible working arrangements 
• Egoless environment, constant learning with room for personal growth
• Free access to Headspace
• Internal learning & development 
• A diverse and vibrant international environment, with offices in 18 countries
• Company discount - 70% off HelloFresh & 40% off Youfoodz

Start Date: Immediately available - Can wait a notice period

Duration: Permanent full time role. You must have the right to work full-time in Australia

Location: Chippendale Head Office - hybrid working environment 

Salary: Competitive salary & employee benefits

#LI-Hybrid 

Responsibilities

We are looking for a strategic, data-driven Senior Manager of Digital Marketing & ABM to own and scale our digital presence and account-based programs across ANZ region. This is a high-impact, highly visible role that sits at the intersection of demand generation, brand experience, and revenue acceleration.

You will architect and execute multi-channel digital campaigns, develop personalised Account-Based Marketing (ABM) and Account-Based Experience (ABX) programs for our most strategic accounts, and partner closely with Sales, SDRs, and Customer Success to drive pipeline, accelerate deals, and expand existing accounts.

In this role, you will also be responsible to:

• Digital Marketing & Campaign Management

  • Own end-to-end planning, execution, and optimisation of integrated digital marketing campaigns across paid search, paid social (LinkedIn, Meta), display, email, SEO, GEO and content syndication.

  • Develop compelling, audience-centric messaging and creative content that resonate across different buyer personas, industries, and funnel stages.

  • Manage campaign budgets with a rigorous focus on ROI; monitor, report, and continuously improve performance metrics (CPL, MQL, pipeline influenced, CAC).

  • Collaborate with design, and web teams to ensure landing pages, assets, and digital touchpoints are conversion-optimised and on-brand.

  • Drive localised campaign strategies for the Australian & NZ market, adapting global programmes for regional relevance and compliance.

• Account-Based Marketing (ABM) & Account-Based Experience (ABX)

  • Design and operationalise 1:1, 1:few, and 1:many ABM programmes targeting top-tier strategic, enterprise, and mid-market accounts in ANZ.

  • Partner with Sales and RevOps to develop and maintain the target account list; segment accounts by tier, industry, revenue potential, and buying stage.

  • Build personalised, multi-touch ABX journeys — orchestrating ads, content, events, direct mail, and executive engagement to create a cohesive, relevant account experience.

  • Leverage intent data, firmographic signals, and CRM insights (Salesforce) to trigger timely, contextual outreach and nurture sequences.

  • Develop and manage account-specific landing pages, microsites, and tailored content assets (case studies, business cases, ROI calculators) in partnership with content and design.

  • Measure ABM programme impact across pipeline sourced/influenced, deal velocity, win rate, and account engagement scores; present insights to senior stakeholders.

• Messaging & Content Strategy

  • Develop and refine value proposition messaging for key buyer personas, verticals, and use cases relevant to the Australian and APAC market.

  • Partner with Product Marketing to ensure field-facing messaging is differentiated, compelling, and aligned to competitive positioning.

  • Create and oversee ABM-specific content: executive briefs, account intelligence reports, custom decks, thought leadership pieces, and event-specific materials.

  • Maintain and evolve a messaging playbook that enables Sales and SDR teams to communicate value consistently and confidently.

• Cross-Functional Collaboration & Stakeholder Management

  • Act as the primary marketing partner to the ANZ Sales team; establish regular cadence meetings, pipeline reviews, and joint planning sessions.

  • Collaborate with global demand generation, field marketing, and digital teams to leverage shared programmes, tools, and budgets.

  • Work with Marketing Operations to ensure accurate attribution, lead routing, and full-funnel reporting in Salesforce and MAP (Marketo).

  • Support field events, executive briefings, and account dinners as part of a broader ABX strategy.

Requirements

Qualifications / Experience / Technical Skills

• 8+ years of B2B marketing experience, with at least 3 years in a dedicated ABM or demand generation role.

• Proven track record running ABM programmes at scale — ideally across 1:1, 1:few, and programmatic tiers — with measurable pipeline outcomes.

• Deep hands-on expertise across digital marketing channels: paid media (LinkedIn, Google Ads), email marketing, SEO, and marketing automation.

• Strong messaging and copywriting skills; ability to translate complex technical solutions into clear, compelling narratives for executive buyers.

• Experience working in enterprise B2B technology, SaaS, cloud, or professional services sectors.

• Proficiency with marketing technology stacks: CRM (Salesforce), MAP (Marketo or HubSpot), ABM platforms (6sense, Demandbase), and analytics tools (GA4, Tableau, or similar).

• Data-driven mindset with the ability to build dashboards, interpret performance data, and make evidence-based decisions.

• Outstanding stakeholder management and cross-functional collaboration skills, including the ability to influence Sales and C-suite partners.

Nice to Have

• Experience in the ANZ or APAC regional marketing context, with knowledge of the local media landscape and enterprise buying culture.

• Familiarity with intent data providers (Bombora, G2 Buyer Intent) and account intelligence tools (LinkedIn Sales Navigator, ZoomInfo).

• Experience with ABX orchestration platforms and personalisation tools (Mutiny, Uberflip, Pathfactory).

• Background in managing or mentoring junior marketers or agencies.

(REQ ID: 2754)

The role

As we continue to deliver fresh, seasonal ingredients and delicious, wholesome recipes to our customers, we are looking for new Sales Representatives to join our energetic sales team here in Sydney!

If you are a foodie looking to leave behind your typical retail, financial, automotive or operations role, come and join a global food champion as our newest HelloFresh Sales Representative.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would really like to learn more about you.

You will...

• Present our products and excite customers about the benefits of HelloFresh through face-to-face sales presentations utilising unique sales technology
• Work with sales manager towards weekly and monthly sales targets and KPI’s
• Participate in ongoing training and development
• Be part of a fun & dynamic team

You are/have...

• A bubbly and energetic personality
• Excellent communication and customer service skills
• Ambition with the ability to self-motivate
• The desire to develop sales skills while working in a fun and sociable environment
• Experienced in the sales, retail or customer service industry (Preferred but not required)

What you'll get in return...

• Healthy discount on weekly HelloFresh boxes 70%
• Great Hourly Rates + Uncapped Commission + Super (On Target Earnings $1,500+ PW)
• A diverse and vibrant international environment
• Social events
• Work road trips
• Employee recognition & Rewards
• Referral program
• Incentives & Bonuses

Duration: Ongoing casual contract with shifts available Monday-Friday + optional weekends - potential for permanent opportunities

Location: Sydney

Senior Graphic Designer (6 Month Contract)

At THE ICONIC we actively identify the best talent globally and consciously recognize both young, emerging talent along with experienced senior level management, creating a unique working experience of both innovative, go-getter start-up energy and expert, seasoned field specialists with professional operations in place.  In flexible structures, with passionate colleagues, there is great potential for playing a key and significant role in the business as we turn shopping into a seamless and inspiring experience.  So join us in our office to be a part of one great team who dream big, get things done and are stronger together.

What’s involved…

Reporting into our Graphic and Copy Manager, we are looking for a Senior Graphic Designer with strong motion design capability to create high-performing, on-brand static and dynamic digital assets across onsite, app, CRM/email, social (organic + paid) and partnerships. This role is hands-on end-to-end: from concept through to final delivery—always aligned to our brand guidelines and Creative Pillars.

Key responsibilities..

• Lead graphic + motion creative delivery
  • Manage the design, production and final delivery of static, motion graphics and video edits from brief to launch.
• Design & brand execution
  • Ensure all work is filtered through our Creative Pillars:
    • Stand out (get noticed)
    • Juxtaposition (striking combinations)
    • Bold & colourful
    • THE ICONIC style
    • Clear branding & CTA
• Campaign support & concepting
  • Participate in pitching and concepting campaigns and promotions, bringing motion-first thinking to the table.
  • Partner with stakeholders to clearly communicate creative rationale and execution approach.
• Delivery, ownership & ways of working
  • Own assigned projects end-to-end: brief → design → feedback → approvals → delivery.
  • Manage multiple projects in parallel, maintaining speed without sacrificing quality.

Skills and Experience required..

• Strong design fundamentals
• Excellent visual communication and typography
• Experience across digital and print (digital-first preferred)
• Motion expertise
• Strong motion design skills with proven experience creating high-quality motion graphics
• Confidence turning static assets into engaging, performance-led storytelling
• Tools & technical proficiency
• Advanced proficiency in Figma and Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Proficiency in After Effects (essential) and video editing tools (e.g., Premiere Pro)
• Comfortable working in Google Workspace
• Ways of working
• Thrives in a fast-paced environment with shifting priorities
• Detail-focused and calm under pressure
• Strong communicator—able to explain concepts clearly to internal and external stakeholders
• Curious, proactive and committed to continuous learning and experimentation

Why you'll love THE ICONIC..

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• People & Planet Positive: From our ethical sourcing and sustainability strategies to our community engagement and diversity, our responsibility is multifaceted, and each of these facets are equally important. 
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People  first. Access our Employee Assistance Program for you and your family. 
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au

By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy

OVERVIEW

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an Alo ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies Alo’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

As an Equal Opportunity Employer, Alo does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW 

The Visual Manager is a member of the store leadership team who deals with ALO’s visual and product strategy in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
• Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business.
• Own visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General/Store Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy 

Flow Experience Leader 

• Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets
• Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15kg safely
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

ALO is bringing our elevated retail experience to Sydney CBD, and we are seeking three Assistant Store Managers to join our founding leadership team. 

We are hiring: 

• Assistant Store Manager – Sales & Service
• Assistant Store Manager – Operations
• Assistant Store Manager – Visual 

All Assistant Store Manager roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience, operational and visual excellence to life. 

This is an opportunity to shape culture, build a high-performing team and launch a flagship presence into the Australian market. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

This leader owns the guest experience and commercial performance of the store. Your focus is guest connection, sales growth, talent elevation and commercial results. 

You will: 

• Drive sales performance and identify opportunities through data and floor observation 
• Lead, coach and develop a high-performing Sales & Service team 
• Elevate client relationships and community connection 
• Ensure optimal sales floor coverage and workforce planning 
• Partner with the Store Manager on business strategy and execution 

Assistant Store Manager – Visual 

Experience Required (both positions):  

• 3–5 years of retail leadership experience (flagship or high-volume preferred) 
• Experience within a luxury or premium retail environment is preferred 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written 
• Strong commercial acumen and comfort working with business metrics 
• Proven ability to lead through accountability and continuous coaching 
• Agile with the ability to handle multiple tasks in a changing environment 
• Entrepreneurial mindset with high personal accountability 
• Aligns with and embodies ALO’s Guiding Principles 

This is not just a store opening; it is the foundation of ALO’s continued growth in Australia. You will be part of one of the first Australian leadership teams, shaping culture, building community and setting the standard for future expansion. 

#LI-JJ1

#LI-4

#li-onsite

Objective

The Operations Manager is a member of the store leadership team who deals with ALO’s operational strategy in the store. This individual is passionate about inventory management, labor planning and scheduling – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times.  

Operations Leader 

• Oversee and support execution of key operational processes 
• Investigate and root cause inventory accuracy issues, partnering with the Manager to escalate process or system gaps
• Champion strong Operational standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Flow Experience Leader 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations Manager Qualifications 

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 10-15KG
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

#LI-JA2

#LI-2

#LI-Onsite

In this role, you will be the senior individual contributor for Okta’s Commercial Legal team in the Asia Pacific and Japan region. You will have primary responsibility for advising and supporting the sales and professional services organizations in two key areas:

1. Okta’s largest enterprise customers across the region; and 
2. Okta’s emerging presence in ASEAN countries and India.

You will also use your expertise to support more junior Commercial Legal colleagues who cover specific regions within APJ. You will apply your experience when providing strong legal guidance, structuring complex deals, and drafting and negotiating SaaS Subscription Agreements and related commercial documents with some of the biggest names across every industry who trust Okta to help their organizations work faster, boost revenue, and stay secure.

What you’ll be doing:

• Primary responsibility to advise, draft, and negotiate outbound SaaS master subscription agreements, and other types of ancillary commercial documents related to the sales cycle, such as amendments, NDAs and SOWs, for large, strategic accounts, including customers in highly-regulated industries (e.g., global banking, finance, and healthcare) and also for accounts in Okta’s emerging business in ASEAN and India.

• Act as point-of-contact and escalation for the SVP and General Manager of the APJ region;

• Provide expert guidance and support to the other members of the APJ Commercial Legal Team;

• Co-ordinate and align the practices of the APJ Commercial Legal Team within region and also with other regions globally;

• Provide day-to-day legal support and respond promptly and effectively to legal requests from sales and other internal clients. 

• Partner with revenue recognition, deal desk, sales operations, privacy and security, and other internal stakeholder teams to ensure negotiated agreements are consistent with internal Okta policies and processes. 

• Build critical relationships with sales and legal colleagues and key stakeholders to effectively provide practical legal and strategic advice to assist the business in meeting its objectives. 

• Advise on recommended courses of action and legal risks. 

• Ability to judge when to escalate identified issues as may be necessary. 

• Support continuous improvement of standard form legal templates, playbooks, policies and legal processes related to commercial transactions. 

• Support go-to-market tasks and willingness to drive and contribute to other interesting legal projects, as may be required.

What you’ll bring to the role:

• 7+ years of relevant transactional legal experience negotiating and drafting enterprise-level technology agreements, including SaaS subscription agreements, cloud services agreements, technology licenses, and professional services agreements, statements of work, ordering documents, NDAs, amendments and related commercial documents. 

• 4+ years of in-house experience with a large technology vendor providing transactional legal support. 

• Significant experience providing commercial legal support to sales teams calling on large, strategic enterprise accounts in APJ, including those in highly-regulated industries (e.g., finance, banking, healthcare, etc). 

• Proven track record of managing multiple complex deals with the ability to organize, prioritize deadlines and perform effectively in a fast-paced, fiscal quarter focused work environment. 

• Articulate communicator with confidence advising senior sales leadership and internal stakeholders on complex commercial issues. 

• Strong experience and demonstrated knowledge of the SaaS business model, revenue recognition principles, enterprise cloud computing, complex deal structures and related data privacy and security frameworks with a focus on regulated industries. 

• Deal urgency and interest in supporting revenue transactions. 

• Sound legal and business judgment, excellent drafting ability, and the ability to think strategically and give practical advice while appropriately weighing legal and business objectives. 

• Flexible and adaptable, with an eagerness to learn and grow in a highly dynamic environment. 

• Ability to work both independently and collaboratively across diverse teams. 

• Personable, self-motivated team player, willing to roll up their sleeves to get work done and have fun while doing it. 

• Strong academic background and current ability to practice in an APJ jurisdiction.

#LI-Hybrid

#LI-MT1

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Staff Software Engineers lead the delivery of a variety of software integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Staff Software Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams.
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Drive architecture selection and design for robotic systems, including hardware selection, compute, storage and network architecture, service orchestration and other software platform concerns that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Contribute to the design and development of a company wide roadmap for software inputs to autonomous systems
• Lead teams that develop software that runs on- and off- platform, using a variety of technologies
• Act as a subject matter expert for software engineering, representing software equities in a multi-stakeholder environment including engineering, business and sales leadership.
• Drive the design and implementation of development processes for the initial delivery and subsequent iteration of software, including full lifecycle testing
• Drive the creation of test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Lead teams of multi-disciplinary engineers, including as a mentor for Senior Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a leadership position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing, infrastructure, software design and system design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for an entire software system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring senior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system
• Experience writing backend services or embedded software in C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Staff Software Engineer, such as Principal Software Engineer and/or Senior Manager, Software Engineering
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

At Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Site Reliability Engineers with deep experience in modern software development, delivery and sustainment toolchains. The Senior Site Reliability Engineer strives to leverage their experience to rapidly architect, design, delivery, support and evolve toolchains required to delivery next-generation autonomous systems.

WHAT YOU'LL DO

• Lead the design, development, implementation and support of next-generation software delivery toolchains that enable the continuous and secure delivery of capabilities orders of magnitude faster than the competition, including in times of national crisis and across multiple national security classification domains
• Manage modern ICT systems at the infrastructure layer, including providers and/or technologies such as AWS, Azure, and VMWare ESXi
• Manage modern ICT systems at the operating system layer, including operating systems such as NixOS, Ubuntu, Red Hat, and Microsoft Windows
• Manage modern ICT systems at the orchestration layer, including technologies such as OpenShift, Kubernetes, Docker and Terraform
• Manage modern ICT systems at the application layer, including Github Enterprise, CircleCI and a variety of proprietary applications
• Contribute to our Nix managed build and deployment systems
• Contribute to the management of ICT hardware systems in a limited capacity
• Advocate for and implement best-practice security measures within Anduril’s software toolchain
• Work as a member of a multi-disciplinary software team, including as a mentor for Software Engineers from differing backgrounds

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Software Engineering, a relevant field, or equivalent experience
• Experience in a senior role for the delivery of a software and/or hardware system with a mature software delivery, security and operations capability
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

PREFERRED QUALIFICATIONS

• Experience writing cloud-native services using C++, Rust, Python and/or Go
• Experience with the NixOS operating system and the Nix programming language
• Systems and/or application programming skills including algorithms, data structures, concurrency and optimization
• Experience managing infrastructure with Terraform
• A strong understanding of networking, particularly in cloud and hybrid environments
• A strong knowledge of and experience with deploying applications with Kubernetes and maintaining Kubernetes clusters
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Principal Software Engineer and/or Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

At Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Site Reliability Engineers with deep experience in modern software development, delivery and sustainment toolchains. The Senior Site Reliability Engineer strives to leverage their experience to rapidly architect, design, delivery, support and evolve toolchains required to delivery next-generation autonomous systems.

WHAT YOU'LL DO

• Lead the design, development, implementation and support of next-generation software delivery toolchains that enable the continuous and secure delivery of capabilities orders of magnitude faster than the competition, including in times of national crisis and across multiple national security classification domains
• Manage modern ICT systems at the infrastructure layer, including providers and/or technologies such as AWS, Azure, and VMWare ESXi
• Manage modern ICT systems at the operating system layer, including operating systems such as NixOS, Ubuntu, Red Hat, and Microsoft Windows
• Manage modern ICT systems at the orchestration layer, including technologies such as OpenShift, Kubernetes, Docker and Terraform
• Manage modern ICT systems at the application layer, including Github Enterprise, CircleCI and a variety of proprietary applications
• Contribute to our Nix managed build and deployment systems
• Contribute to the management of ICT hardware systems in a limited capacity
• Advocate for and implement best-practice security measures within Anduril’s software toolchain
• Work as a member of a multi-disciplinary software team, including as a mentor for Software Engineers from differing backgrounds

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Software Engineering, a relevant field, or equivalent experience
• Experience in a senior role for the delivery of a software and/or hardware system with a mature software delivery, security and operations capability
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

PREFERRED QUALIFICATIONS

• Experience writing cloud-native services using C++, Rust, Python and/or Go
• Experience with the NixOS operating system and the Nix programming language
• Systems and/or application programming skills including algorithms, data structures, concurrency and optimization
• Experience managing infrastructure with Terraform
• A strong understanding of networking, particularly in cloud and hybrid environments
• A strong knowledge of and experience with deploying applications with Kubernetes and maintaining Kubernetes clusters
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Principal Software Engineer and/or Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineers independently drive the delivery of a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control and decision support. We expect Senior Software Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Own software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Design and implement scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Contribute to the design and development of existing software services across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Develop software that runs on- and off- robotic platforms, using a variety of technologies
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring and operation
• Create test and simulation fixtures that operate with both software- and hardware-in-the-loop
• Support vehicle manufacturing and deployment
• Work as a member of a multi-disciplinary engineering team, including as a mentor for Software Engineers from differing backgrounds
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Systems and/or application programming skills including algorithms, data structures, concurrency, scaling, testing, infrastructure, software design and system design
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system
• Experience writing backend services or embedded software in C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Experience with development of high assurance safety critical software
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Staff Software Engineer and/or Software Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

At Anduril Australia we are developing unmanned systems for subsurface and other domains that will leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require Senior Site Reliability Engineers with deep experience in modern software development, delivery and sustainment toolchains. The Senior Site Reliability Engineer strives to leverage their experience to rapidly architect, design, delivery, support and evolve toolchains required to delivery next-generation autonomous systems.

WHAT YOU'LL DO

• Lead the design, development, implementation and support of next-generation software delivery toolchains that enable the continuous and secure delivery of capabilities orders of magnitude faster than the competition, including in times of national crisis and across multiple national security classification domains
• Manage modern ICT systems at the infrastructure layer, including providers and/or technologies such as AWS, Azure, and VMWare ESXi
• Manage modern ICT systems at the operating system layer, including operating systems such as NixOS, Ubuntu, Red Hat, and Microsoft Windows
• Manage modern ICT systems at the orchestration layer, including technologies such as OpenShift, Kubernetes, Docker and Terraform
• Manage modern ICT systems at the application layer, including Github Enterprise, CircleCI and a variety of proprietary applications
• Contribute to our Nix managed build and deployment systems
• Contribute to the management of ICT hardware systems in a limited capacity
• Advocate for and implement best-practice security measures within Anduril’s software toolchain
• Work as a member of a multi-disciplinary software team, including as a mentor for Software Engineers from differing backgrounds

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Computer Science, Software Engineering, a relevant field, or equivalent experience
• Experience in a senior role for the delivery of a software and/or hardware system with a mature software delivery, security and operations capability
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience troubleshooting and analyzing remotely deployed software systems
• Capacity to work holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the technical owner for a software service, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

PREFERRED QUALIFICATIONS

• Experience writing cloud-native services using C++, Rust, Python and/or Go
• Experience with the NixOS operating system and the Nix programming language
• Systems and/or application programming skills including algorithms, data structures, concurrency and optimization
• Experience managing infrastructure with Terraform
• A strong understanding of networking, particularly in cloud and hybrid environments
• A strong knowledge of and experience with deploying applications with Kubernetes and maintaining Kubernetes clusters
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineer, such as Principal Software Engineer and/or Engineering Manager
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Senior Software Engineering Managers independently lead groups of teams to deliver a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control or decision support. We expect Senior Software Engineering Managers to demonstrate independent end-to-end outcome ownership of software for an integrated product family, and the teams responsible for building and maintaining it. Senior Software Engineering Managers contribute as a group lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Collaborate with your Technical Lead and other managers to design and deliver on a multi-year, multi-stakeholder software roadmap that spans across multiple groups of teams and products
• Leverage internal product and program-specific engineering teams, and external third-parties, to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Manage architecture selection and design for robotic systems, including hardware selection, compute, storage and network architecture, service orchestration and other software platform concerns that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Influence the design and development of a company wide roadmap for software inputs to autonomous systems, ensuring it meets the needs of your group
• Manage a group of teams that develop software that runs on- and off- platform, using a variety of technologies
• Influence peers and executives within your broader cross-functional engineering organization, ensuring that software engineers who are employed in cross-functional engineering teams reporting to your peers are appropriately employed and managed
• Act as a subject matter expert for software engineering, representing software equities in a multi-stakeholder environment including engineering, business and sales leadership
• Drive the design and implementation of development processes for the initial delivery and subsequent iteration of software, including full lifecycle testing
• Build and manage a 12 - 36 month roadmap for your group, nested within broader organisational and company roadmap
• Manage an allocated budget for your group
• Manage programmatic risk for your group, and collaborate with your Technical Lead to manage technical risk, including sound and timely decision making
• Lead by example as a technically competent, trustworthy, and accountable leader
• Contribute to the development of organizational vision and strategy, then communicate it effectively to your group
• Define, document, gain consensus for, and communicate appropriate goals and plans for your group, derived from broader organizational vision, strategy, and priorities
• Build your subordinate teams and managers through mentoring, professional development, career management, and collaboration with Anduril’s recruiting and people functions
• Work as a leader of a multi-disciplinary engineering group of 10 - 24 members, including as a mentor and manager for engineers and managers from differing backgrounds, and with “dotted line” responsibility for an additional 10 - 24 software engineers that report to your peers
• Report to a manager who typically will not have a background in software engineering
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a senior management position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Capacity to lead a group that works holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the owner for a software platform spanning multiple integrated products, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation management, sustainment and evolution
• Capacity learn and grow individually, while mentoring team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system and/or autonomous vehicle
• Experience writing backend services or embedded software in C, C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience working with a RTOS
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Experience with development of high assurance safety critical software, including with DO-178, IEC 61508, or similar standards
• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience in developing interfaces to sensors and actuators.
• Experience working with and testing electrical and mechanical systems.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Senior Software Engineering Manager, such as Software Engineering Director

About the Team

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defence capability.

About the Job

Software Engineering Managers independently lead teams to deliver a variety of software integrated in to our products. This includes autonomy, simulation, data processing, payload integration, and off-board command and control or decision support. We expect Software Engineering Managers to demonstrate end-to-end outcome ownership of a major system within an integrated product, and the team responsible for building and maintaining it. Software Engineering Managers contribute as a team lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

What You’ll Do

• Empathize with end-users and drive solutions that balance their needs with external constraints, restrictions and requirements in a multi-stakeholder environment
• Be accountable for software enabled solutions that are deployed to customers, optimizing for the delivery of value to the end-user
• Collaborate with your Technical Lead to architect scalable software that rapidly delivers capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Co-ordinate your teams roadmap and execution with other teams across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Contribute to the design, implementation and execution of development processes for the initial delivery and subsequent iteration of vehicle and mission software, including full lifecycle testing, monitoring and operation
• Manage a 6 - 18 month roadmap for your team, nested within broader organisational roadmap
• Manage an allocated budget for your team
• Manage programatic risk for your team, and collaborate with your Technical Lead to manage technical risk, including sound and timely decision making
• Lead by example as a technically competent, trustworthy, and accountable team lead
• Communicate organizational vision, strategy, and direction to your team.
• Define, document, gain consensus for, and communicate appropriate goals and plans for your team, derived from broader organizational vision, strategy, and priorities
• Build your team through mentoring, professional development, career management, and collaboration with Anduril’s recruiting and people functions
• Work as a leader of a multi-disciplinary engineering team of 4 - 10 members, including as a mentor and manager for Engineers from differing backgrounds
• Report to a manager who may or may not have a background in software engineering
• Travel to co-locate with end-users and/or other teams up to 20% of the time

Required Qualifications

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a management position within a high performing technology organization
• Extensive professional experience working as a Software Engineer with one or more domains and/or technologies of expertise
• Capacity to lead a team that works holistically on software enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to act as the owner for a software system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation management, sustainment and evolution
• Capacity learn and grow individually, while mentoring team members effectively, building team cohesion and capacity
• Ability to obtain and maintain an Australian Government Security Clearance

Preferred Qualifications

• Experience in a senior role for the delivery of a military mission system and/or autonomous vehicle
• Experience writing backend services or embedded software in C, C++, Rust and/or Go
• Experience writing frontend applications using Typescript and React
• Experience working with a RTOS
• Experience with the design, implementation and operation of horizontally scaled cloud technologies
• Experience with the design, implementation and support of embedded software, particularly in the field of robotics
• Experience with modeling and simulation
• Familiarity with communications busses and protocols (e.g. CAN, CANFD, UART/RS232/RS422/RS485, SPI, QSPI, I2C, Ethernet, ARINC-825, ARINC-429, MIL-STD-1553, etc).
• Experience with development of high assurance safety critical software, including with DO-178, IEC 61508, or similar standards
• Experience in design and development of embedded applications in autonomous vehicle software systems.
• Experience in developing interfaces to sensors and actuators.
• Experience working with and testing electrical and mechanical systems.
• Familiarity with navigation and communications systems.
• Experience within the product delivery lifecycle including manufacturing, system acceptance, deployment, and sustainment.
• Familiarity with Systems Engineering concepts
• Desire to learn and grow in to other roles that require experience as a Software Engineering Manager, such as Senior Software Engineering Manager

At Anduril Australia we are developing un-crewed maritime and air domain systems that leverage unsupervised autonomy for the delivery of long endurance, multi-mission capability to our customers. These projects, including but not limited to the Extra Large Autonomous Undersea Vehicle (XL-AUV) Program, require a Senior Machine Learning Engineer with deep experience developing, testing, validating and deploying machine-learning based sensor processing and the technical toolchains they rely on. The Senior Machine Learning Engineer strives to leverage their experience to rapidly architect, design, deliver, support, and evolve next generation autonomous vehicles through the entire product life-cycle.

WHAT YOU'LL DO

• Lead the design, development, integration and support of machine learning models for perception and data pipelines for a variety of autonomous systems across multiple sensor modalities
• Develop software to manage and automate the machine learning lifecycle, including data management, pipelining, labeling and training
• Manage model selection, training, validation, evaluation, deployment and regression testing
• Manage training data sourcing and integration, and quality
• Develop tools and processes for machine learning in a classified environment
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experience in a senior role with the delivery of a production grade software system with a mature machine learning component
• Experience with the design, implementation and maintenance of ML Operations, including data acquisition, labeling, data curation, pipeline management, continuous integration, model versioning, and monitoring
• Ability to collaborate with data scientists and stakeholders to define and implement robust validation and verification strategies
• Experience with the delivery of computer vision capabilities, from the data side as well as the model side
• Capacity to work holistically on machine learning enabled capabilities up and down the software stack and through lifecycle through design, implementation, operation and sustainment
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an Australian Government Negative Vetting 2 security clearance (NV2) 

PREFERRED QUALIFICATIONS

• Experience with the delivery of capability with a public sector customer
• Experience with workflow management tools such as flyte, airflow, and kubeflow
• Experience with deep learning frameworks such as PyTorch
• Experience with edge ML applications
• Experience with inference engines such as TensorRT
• Experience writing C++, Go, Python or Rust
• Proficiency in data management and traceability techniques to maintain high-quality datasets and enable reproducibility of experiments and results
• Desire to grow in to a Tech-Lead-Manager role, with responsibility for line management of engineers, in addition to delivery

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

ABOUT THE TEAM

Anduril is seeking a Senior Manager of Security, APAC based out of our expanding Sydney office. This is a greenfield regional leadership role: you will design, build, and lead Anduril's security function across Australia and the broader Asia-Pacific region. Reporting to the Head of Security, you will establish and mature our security framework, protecting operations, facilities, personnel, and sensitive information across the entire APAC footprint. Australia is the most mature office and will serve as your operational base, but you will provide security leadership to all APAC offices as they scale. You will bring proven experience managing complex security operations across multiple countries, navigating government security relationships, and building high-performing teams from the ground up.

ABOUT THE JOB

This role leads locally and regionally while partnering globally, working hand-in-hand with HQ-based teams such as Counterintelligence, Global Security Operations, and Security Systems to deliver a unified security posture across the region. You will shape comprehensive programs spanning physical security, protective security, industrial security, counterintelligence, and executive protection (including VIP visit management), in close collaboration with global Directors and the existing industrial security leadership in Australia. Beyond building programs, you will foster a security-conscious culture across the APAC workforce, making security everyone's responsibility, not just the security team's. Anduril moves fast, and so will you. If you thrive in ambiguity, want to build something meaningful in a high-tempo defense technology environment, and can blend strategic thinking with hands-on execution, we want to hear from you.

WHAT YOU'LL DO

• Design and build Anduril's regional security function across the Asia-Pacific, establishing security baselines for newer offices while maturing the established Australian program.
• Directly manage permanent and contract staff in Australia. Recruit, mentor, and grow a high-performing regional security team, identifying when local security resources are needed in each country as scale increases.
• Lead the regional counterintelligence and threat management program in partnership with the global Counterintelligence team, identifying and mitigating insider threats, conducting security investigations, and managing foreign intelligence risks specific to the APAC operating environment. Develop and maintain protective security frameworks for personnel, information, and facilities across the region.
• Lead executive protection efforts across the region, including security arrangements for VIP visits from senior government officials, military leadership, and key partners.
• Oversee the protection of classified and sensitive information, intellectual property, and critical infrastructure across all APAC jurisdictions. Translate global security strategies into actionable regional plans, ensure compliance with Australian Government requirements (DSPF, ISM, DISP), international obligations (AUKUS, Five Eyes), host nation regulations, and Anduril's global security standards.
• Establish and maintain strong working relationships with government security agencies across the region, including Australian defence, policing, and intelligence agencies and equivalent bodies in other APAC countries.
• Assess and advise on the security implications of new APAC office openings, facility expansions, and country entries, developing security readiness plans for each. Provide strategic advice to the Head of Security and regional leadership on security matters affecting business objectives and growth initiatives.
• Implement and manage security technologies, systems, and procedures in coordination with Global Security Operations, ensuring the security of facilities, personnel, and data across multiple sites and countries. Manage regional security budgets, resources, and vendor relationships.
• Support personnel security processes including clearance sponsorship, management, and ongoing suitability assessments through AGSVA and equivalent processes in other APAC jurisdictions.
• Travel regularly across the APAC region to provide in-person security leadership, conduct site assessments, and maintain government and partner relationships.

REQUIRED QUALIFICATIONS

• Bachelor's degree in Security Management, International Relations, Business Administration, or a related field; extensive relevant experience may substitute for a degree.
• Minimum of 10-15 years of progressive experience in security leadership roles, with at least 5 years operating at a regional or national level within the defence industry, government, or a highly regulated sector.
• Proven expertise in physical security, industrial security, and counterintelligence methodologies.
• Demonstrated experience with Australian Government security frameworks, particularly DISP, DSPF, and AGSVA clearance processes.
• Exceptional leadership, communication, and interpersonal skills, with a proven ability to influence stakeholders, build cross-functional relationships, and develop talent across cultural boundaries.
• Strong analytical and problem-solving abilities, capable of strategic thinking and hands-on operational execution in dynamic, high-pressure situations.
• Willingness to travel regularly across the APAC region (estimated 20-30% of time).
• Ability to obtain and maintain an Australian NV2 Security Clearance.

PREFERRED QUALIFICATIONS

• Direct experience with establishing new security programs and facilities from the ground up in international locations, particularly in the Asia-Pacific region.
• Experience managing and mitigating complex security risks across multiple countries or jurisdictions.
• Experience with AUKUS or Five Eyes security cooperation arrangements.
• Experience working in a rapidly scaling technology company or a defence tech environment.
• Understanding of export controls and international trade compliance related to defence technology, including Australian DSGL, US ITAR, UK Export Control Act 2002, and AUKUS licence-free frameworks.
• Familiarity with security regulatory environments across the Asia-Pacific region, including the geopolitical dynamics affecting defence industry operations in the region.
• Relevant professional certifications (e.g., CPP, PSP, CISM, CISSP).
• Master's degree in a relevant field such as Security Management, International Security, or a related discipline.
• Proficiency in an Asian language is a significant advantage but not required.

ABOUT THE JOB

We are seeking a Logistics Manager, Australia to build, lead and improve our regional logistics function within the Australia market. This is a high-impact role responsible for end-to-end logistics strategy, execution, and carrier management across Australia. You will act as the regional owner of logistics and transportation functions, ensuring our supply chain is fast, resilient, and cost-effective in support of mission-critical programs. This role requires a leader who can operate at both strategic and operational levels—designing scalable logistics solutions while also driving day-to-day execution with precision.

WHAT YOU’LL DO

Regional Logistics Leadership

• Own and lead all logistics operations across Australia
• Serve as the primary point of contact for regional transportation and logistics strategy
• Partner with global logistics leadership to align regional execution with enterprise strategy and objectives

Carrier Strategy & Execution

• Develop and execute carrier strategy across all required modes including over the road (LTL, FTL, etc.) air, ocean, and parcel.
• In partnership with global logistics leadership, source, negotiate, and manage relationships with 3PLs, freight forwarders, and last-mile providers
• Drive service level performance, cost optimization, and capacity planning

Logistics Strategy & Network Design

• Design and optimize distribution flows, routing strategies, and transportation service offerings
• Identify opportunities for network efficiency and cost reduction
• Build scalable processes to support rapid growth and program expansion
• Partner with internal compliance teams and external brokers to ensure import/export compliance

Procurement & Commercial Ownership

• Lead regional logistics sourcing and procurement efforts in collaboration with the enterprise logistics strategy and team
• Run RFPs, negotiate contracts, and manage vendor performance Build scalable processes to support rapid growth and program expansion
• Own regional logistics spend and deliver against cost targets

Performance & Continuous Improvement

• Establish and track KPIs (cost, service, transit time, reliability)
• Drive continuous improvement initiatives across the logistics network
• Implement tools and reporting to increase visibility, control and standard work
  
  QUALIFICATIONS
• Bachelor’s degree in supply chain, Logistics, Business, or related field (master’s preferred).
• 8+ years of experience in logistics, transportation, or supply chain management
• Proven ability to build and scale logistics operations in a regional or international environment with a strong focus on the Australia market.
• Ability to operate in a fast-paced, high-growth environment
• Experience in defense, aerospace, or high-technology manufacturing environments is a plus.
• Excellent leadership, vendor management, and stakeholder communication skills.
• Excellent communication, negotiation, and analytical skills.
• Six Sigma certification or Lean training preferred.
• Willing and able to travel at least 15% of time
• The ability to obtain and maintain a NV2 security clearance. 

So, what’s the role all about?
We are looking for a proactive and customer-focused Technical Support Engineer to provide end-to-end technical support for corporate users in a fast-paced enterprise environment. The role involves day-to-day user issue resolution, ServiceNow ticket management, & device lifecycle support, The ideal candidate is technically strong, calm under pressure, and a strong team player.

How will you make an impact?  

End-User Support

• Provide Level 2 technical support for Windows, macOS, and Linux systems
• Resolve day-to-day user issues related to hardware, software, OS, and enterprise applications.
  
• Support to senior level users with professionalism and discretion. Perform desk-side and remote troubleshooting as requiredInfrastructure & Cloud Management

Device & Endpoint Management

• Support device provisioning, deployment, and troubleshooting using Windows Autopilot
• Handle onboarding and offboarding activities (laptops, access, peripherals)

Ticketing & ITSM

• Log, track, and resolve incidents and service requests using the ServiceNow portal
• Ensure timely updates, SLA adherence, and proper documentation of tickets
• Participate in problem management and root cause analysis when required

Collaboration & Operations

• Coordinate with global IT teams, vendors, and internal stakeholders.
• Escalate issues appropriately and follow through until resolution
• Be a reliable team player.

Audio/Video & Collaboration Tools (Added Advantage)

• Support A/V systems, meeting rooms, and conferencing setups
• Troubleshoot Microsoft Teams, video calls, and collaboration tools
• Assist users during executive meetings, town halls, and critical sessions

Have you got what it takes?

• Bachelor’s degree in IT, Computer Science, Engineering, or related field.
• 3-5 years of hands-on experience with Windows, macOS, and Linux OS troubleshooting
• Strong hands-on experience with ServiceNow (Incident, Request, Change, Asset
• Experience with Windows Autopilot and device lifecycle management
• Knowledge of networking basics (Wi-Fi, VPN, DNS, printers, peripherals)
• Familiarity with endpoint security and enterprise IT environments
• Ability to work in a fast-paced, high-visibility environment.

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9656
Reporting into: Tech Support Manager-APAC
Role Type: Individual Contributor

Director Business Management, Technology, Data & AI

• Shape how technology operates at scale, acting as the CIO’s trusted right hand to bring clarity, rhythm and confidence to Zip’s Technology, Data and AI functions
• Senior technology operations leadership with deep commercial acumen across financial management, workforce planning, governance and risk
• Hybrid working model based in Sydney, with meaningful in-office collaboration and flexibility built around outcomes

Write your story with a career at Zip

Join Zip’s Technology function, responsible for building and maintaining seamless, secure and sustainable platforms that enable customers to shop with confidence and merchant partners to grow their brands.

As Director, Business Manager, Technology, Data & AI, you will sit at the heart of how Zip’s Technology organisation runs. This is a senior, high-impact leadership role where you will design and embed the operating rhythm that underpins our engineering, data, AI and security teams. Partnering closely with the CIO and Technology Leadership Team, you will ensure strategy, investment, architecture, risk and delivery are aligned and executed with discipline as Zip continues to scale.

What you’ll own

• Designing and running the Office of the CIO operating rhythm, including planning cycles, portfolio governance, leadership cadences and quarterly business reviews
• Coordinating technology governance forums to ensure decisions are data-led, outcomes are tracked and risks are visible and actively managed
• End-to-end coordination of technology strategy and roadmaps, aligning enterprise strategy, architecture and execution
• Overseeing technology financial management including OPEX, forecasting, variance analysis and investment governance in partnership with Finance
• Leading workforce and capacity planning across Technology, Data and AI, balancing permanent, contingent and vendor capability
• Driving visibility, optimisation and risk reduction across SaaS and tooling spend
• Partnering with architecture leaders to embed Zip’s target-state architecture and ensure initiatives align to long-term strategic intent
• Providing executive oversight of major incidents, post-incident reviews and continuous improvement actions
• Strengthening technology risk, controls, audit readiness and operational resilience across the function

What you’ll bring to the team

• Extensive experience in technology operations, business management or program leadership supporting senior technology executives
• Strong commercial acumen with hands-on experience managing technology budgets, investment governance and workforce planning
• Proven ability to operate in complex, regulated or high-scale technology environments
• A solid understanding of enterprise architecture concepts and how strategy, platforms and delivery intersect
• Executive-level experience overseeing technology risk management, audit readiness and incident response
• Exceptional stakeholder management skills with the ability to influence across executive, technical and non-technical audiences
• A calm, structured and outcomes-focused approach, with the ability to bring clarity in ambiguous environments
• A mindset that embraces AI and new tools to adapt, learn and grow.
• An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles.
• Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game.

What you’ll get in return

As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands-on experience, broader responsibilities, or the buzz of seeing your work impact customers faster.  

Zip is a place where you’ll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen.

Zipsters tell us these are just some of the best things about working here. You’ll also receive:

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers
• Family support policies including miscarriage bereavement leave and domestic violence leave
• Mental health and wellness initiatives, including $299 annual wellbeing allowance, free access for you and family members to our EAP service Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass
• 2 days paid volunteering leave per year
• Access the Flare Benefits Hub and Novated Leasing with exclusive savings across groceries, fuel, technology, fashion and more.
• Fee-free Zip products, and discounts with Zip merchant partners (AU) 
• Team social events, epic offices, free breakfast daily, and weekly free lunches (Sydney and Melbourne) 

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

And finally…get to know us

Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products that bring customers and merchants together.

Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.

We’re proud to be a values-led business and our values - Customer First, Own it, Stronger Together and Change the Game - guide us in everything we do.

#LI-Hybrid

A successful Renewal Manager will be a dynamic and organized self-starter who can work independently while also being part of a team. You will be in a commission-based role and responsible for the software and user renewal revenue and retention for assigned customers.

Key Responsibilities

• Own the subscription renewals process for an assigned customer list and collaborate with internal resources to preserve and improve customer contracts and relationships
• In coordination with the Customer Success manager, execute the customer success plays to increase software adoption and deliver business value to your accounts
• Develop and execute negotiation strategies for customer subscription renewals that maximize contract value while protecting and enhancing customer trust
• Maintain accurate information in Salesforce for accounts, opportunities, customer contacts, renewal pipeline, and forecast
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management to drive renewal to on-time closure
• Proactively manage any risk of the customer not renewing by working with other functions to develop a risk mitigation plan
• Provide on-going feedback about customers at risk to the management and the Customer Success Management team.
• Identify and help position up-sell opportunities and engage Rundeck Account Executives

Basic Qualifications

• 3+ years of experience in renewals management, account management, inside sales, Customer Success Management, or a renewal sales role
• Working experience in a technology or SaaS company
• Software subscription experience a plus
• Knowledge of IT operations and IT development organizations, systems, and tools
• Bachelor's degree preferred

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Sydney office once per week, so you can thrive in your new role and fully embrace being a Dutonian!

• Own & Nurture Your Portfolio: Manage a diverse set of customer accounts and cultivate strong, long-term relationships with key stakeholders. Act as the trusted advisor who understands their unique needs and offers actionable insights that drive success.
• Drive Marketing Excellence: Collaborate closely with customers to optimize their online advertising strategies, ensuring their campaigns perform at their best. Tackle challenges such as budget scaling, performance optimization, and resolving complex issues with precision.
• Be a Product Expert: Stay on top of Smartly’s ever-evolving platform and features, as well as the broader social advertising ecosystem. Leverage this expertise to solve problems quickly and effectively, always finding innovative solutions to our customers' pain points.
• Develop Vertical Expertise: Take ownership of growing and managing a book of business within specific industries (e.g., e-commerce, travel, mobile apps, etc.). Become an expert in those verticals and provide tailored strategies that drive results for customers.
• Collaborate Across Teams: Work cross-functionally with Product, Sales, and Marketing teams to maintain a seamless feedback loop. Share customer insights to inform product development and contribute to a culture of continuous improvement.
• Partner with Industry Leaders: Build and maintain strong relationships with leading platforms like Meta, Pinterest, Snapchat, and TikTok. Work closely with these partners to ensure the best outcomes for our customers.

• Have 3+ Years of Experience: You bring 3+ years of relevant experience in customer success, account management, or a similar customer-facing role, ideally in the digital advertising space.
• Know Social Advertising Inside and Out: You’re comfortable navigating platforms like Meta, Pinterest, Snapchat, and TikTok, and you understand the nuances of paid social advertising strategies.
• Are Empathetic & Results-Driven: You thrive on helping customers succeed and are passionate about understanding their challenges and finding solutions. You’re focused on results but also deeply care about the process and customer experience.
• Can Simplify Complexity: You have a knack for explaining complex ideas in a clear and digestible way. Whether it’s data insights or campaign strategies, you can communicate effectively to customers at all levels.
• Have Excellent Communication Skills: You have strong spoken and written communication skills in English, with the ability to build rapport and maintain professional relationships.
• Are Self-Motivated & Collaborative: You’re a self-starter with a bias for action, but you also know the value of working together as a team. You can balance autonomy with collaboration and take initiative when needed.
• Are Flexible & Willing to Travel: You are comfortable working in a hybrid model from our Sydney office (3 days a week, more if desired), and are open to occasional travel for quarterly business reviews, conferences, and industry events.

Job Details

• 💼 Revenue team 
• 📍Australia
• 🕜 Full-Time Remote
  
• 🌐 Native English speaker

What you will do

You’ll be the face of Lighthouse for independent hotels, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
For independent properties with limited staff and time, every pricing decision, missed opportunity, or manual task adds up quickly. When AI takes repetitive work off their plate and helps hoteliers act faster, the impact is felt almost immediately.
You will be selling a comprehensive suite of AI-driven tools designed specifically to streamline and elevate independent hotel operations. You'll empower hoteliers to replace manual guesswork with automated pricing and reservation management, ultimately helping them drive up to 21% more revenue. This means less time behind the screen and more time delivering the exceptional guest experiences that keep independent properties competitive.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become an expert in the independent hotel market. Understand the unique challenges independent hoteliers face and position the Lighthouse Indy product suite — including Pricing Manager, Channel Manager, Reservation Manager, and Booking Engine — as the integrated solution that replaces fragmented point tools. Build trusted relationships with independent hotel owners and GMs by speaking their language and solving their problems. 
  
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries, dedicated to expanding Lighthouse’s presence in the independent hotel market. This team is focused on helping independent hoteliers unlock their revenue potential with tailored solutions. You’ll work closely with SDRs, product specialists, and regional leaders in a collaborative environment that rewards initiative and offers real career growth as we scale our Indies business. 

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

#LI-Remote