Insurance Agent Jobs in Sydney.
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About Dialpad
Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.
More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.
We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.
Visit dialpad.com to learn more.
Being a Dialer
At Dialpad, AI isn’t just a feature; it’s how our teams do their best work every day. We put powerful AI tools in every employee’s hands so they can move faster, think bigger, and achieve more.
We believe every conversation matters. And we’ve built the platform that turns those conversations into insight and action, for our customers and ourselves.
We look for people who are intensely curious and hold themselves to a high bar. Our ambition is significant, and achieving it requires a team that operates at the highest level. We seek individuals who embody our core traits: Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Why Dialpad
Dialpad’s Agentic AI platform turns conversations into autonomous workflows that drive revenue, efficiency, and unforgettable customer experiences. Fortune 1000 companies trust our AI Voice & Digital Agents to resolve millions of interactions every day. We’re scaling fast and need Forward Deployed Engineers who want to be at the intersection of innovation and business impact.
Your Role
The primary purpose of our Forward Deployed Engineering team is to accelerate the adoption and realization of value from our AI platform by embedding within our most strategic customer accounts. You will be the crucial link that translates complex business challenges into production ready, high-impact Agentic AI systems, driving business outcomes. FDE’s will act as the company's most technically fluent business consultant and the customer's most trusted AI architects.
What We Do
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Business Translation and Discovery: Rapidly embed with customer stakeholders and operational leaders to deeply understand their most complex, high-stakes business problems. Translate ambiguous business objectives into clear, shippable Agentic AI-powered solutions.
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The Go-To-Market Bridge: Partner directly with our Sales, Sales Engineers, Professional Services and Customer Success teams to serve as the deep technical authority during critical pre-sales evaluations and post-sales deployments. You don't just sell the vision, you build the capability that validates the investment.
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Product Alignment and Influence: Capture common customer pain points, successful integration patterns, and platform limitations discovered in the field. Synthesize and deliver this critical, high-value signal directly back to our core Product and Engineering teams to influence the product roadmap and accelerate feature development.
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AI Envisioning: Navigate complex enterprise infrastructure (cloud, on-prem, data pipelines) to integrate our platform. Guide customers on production grade Agentic bot builds and integration to custom data connectors, orchestration logic, and full-stack systems that bring AI to life.
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Agentic AI Design: Design and deploy complex multi-agent systems, architectures, and fine-tuned models tailored to the customer's unique data, domain, and security requirements. Author multi‑step prompts, retrieval pipelines, and decision logic that plug into CRMs, ERPs, and custom APIs via our MCP framework.
About You
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4+ years of experience in a high-impact, customer-facing technical role such as Forward Deployed Engineering, Technical Consulting, high touch Sales Engineering or Solutions Architecture, or technical consulting for SaaS/AI products.
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Deep, demonstrable expertise in the modern AI/ML stack: LLMs, Generative AI concepts, vector databases, and agent orchestration frameworks. Proficiency in Python, Go, JS/TS plus hands‑on experience with LLM frameworks.
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Unrivaled Business Acumen: The ability to simplify technical complexity and communicate clear trade-offs, value propositions, and project plans to both a core engineering team and a non-technical C-suite executive.
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You thrive in ambiguity, take full ownership of outcomes, and are driven by delivering tangible, measurable results for the customer, often working under tight timelines.
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Contributor to a dynamic team culture, focused on high growth industry innovation, team collaboration, customer success, and having fun.
Bonus Points
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Telephony stack knowledge (WebRTC, SIP, SBCs).
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Experience deploying chatbots or voice bots at >10K daily conversations.
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Contributions to open‑source AI agent frameworks.
How We Work
Our values mirror those of top forward‑deployed orgs: Customer First, Relentless Momentum, Extreme Ownership, and One Team. We ship, learn, and iterate - fast.
Why Join Dialpad
- Work at the center of the AI transformation in business communications
- Build and ship agentic AI products that are redefining how companies operate
- Join a team where AI amplifies every employee’s impact
- Competitive salary, comprehensive benefits, and real opportunities for growth
We believe in investing in our people. Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential. We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection. Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.
Don’t meet every single requirement? If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.
Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.
Ready to apply?
Apply to Dialpad
AI Engineer - Applied AI
Share this job
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
How you can help make a better world of work
We're looking for an Engineer to join the AI Research & Experience team, helping build critical components for AI Coach - Culture Amp's contextually-aware AI system that integrates survey insights, performance management, and interpersonal dynamics to deliver personalized support to organizations, teams, and individuals at scale.
You'll work at the intersection of applied AI research and product engineering, translating cutting-edge techniques into production systems that genuinely improve how people experience work. This isn't a research lab - you'll be shipping features that solve real customer problems.
What you'll do
- Staying up to date with current research, literature and provider offerings.
- Design, implement and evaluate areas and features of our multi-agentic platform and systems using modern frameworks (e.g., LangGraph) for stateful, multi-turn coaching conversations.
- Advise, help build, and orchestrate data pipelines that unify fragmented workplace data (surveys, goals, performance reviews, feedback, 1-1 notes) into coherent coaching context
- Translate customer requirements into technical solutions - working backwards from user needs to system design. Creating technical documentation to support literacy, technical transfer and engineering practice.
- Partner closely with product, design, and people science to ensure the features developed are fit for purpose, and in-line with the existing product expectations to ensure seamless partnership transfer of technology.
- Contribute to evaluation frameworks and bias testing to meet enterprise requirements for transparency and fairness
- Build cutting-edge, working prototypes, integrated into our environments which validate new approaches and accelerate learning.
What we're looking for
Must Haves:
- Proven commercial experience taking ML/AI systems to production.
- Strong technical writer and communicator
- Full stack software development experience, ideally Python, React, PGVector
- Strong software engineering fundamentals - you write clean, tested, maintainable code.
- You leverage Software development AI tooling effectively.
- Experience with LLM application development (prompt and context engineering, RAG, agent architectures)
- You fit our values with the proactivity to take risks, and the humility to learn in public. You take pride in your work and its successful utilisation, stability, extendability and maintainability.
Desirable:
- Hands-on experience designing and integrating data pipelines - you're comfortable moving data across systems, working within rigorous security standards, handling messy real-world inputs, and building robust orchestration
- A pragmatic, solution-focused mindset - you evaluate new technology through the lens of "does this scalably solve the problem?" not "is this technically interesting?"
Strong signals:
- Experience at startups or founding teams - comfortable with ambiguity and fast iteration
- Postgraduate degree (Masters or PhD) in Machine Learning, Computer Science, Applied Mathematics, or related quantitative field
- Evidence of taking cutting-edge (relevant) techniques from paper to production
- Experience with evaluation/benchmarking frameworks for AI systems
- Experience integrating scalable solutions such as advanced Speech-to-Text (STT) and Text-to-Speech (TTS) pipelines (e.g., Whisper, ElevenLabs) with streaming capabilities
- Experience implementing GraphRAG or Knowledge Graphs (e.g., Neo4j)
Bonus:
- Familiarity with people analytics, HR tech, or behavioural science applications
- Contributions to data ethics, algorithmic fairness, or responsible AI initiatives
- Open source contributions or public technical writing
We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:
- Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
- Programs, coaching, and budgets to help you thrive personally and professionally
- Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
- Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
- Team budgets dedicated to team building activities and connection
- Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
- Extended year-end breaks: An extended refresh period at the end of year
- Excellent parental leave and in work support program available from day 1 of joining Culture Amp
- 5 Social Impact Days a year to make a positive impact on the community outside of work
- MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
- Medical insurance coverage for you and your family (Available for US & UK only)
Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.
We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.
Please keep reading...
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.
We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!
If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
Ready to apply?
Apply to Culture Amp
Senior AI Engineer - Applied AI
Share this job
We’re big believers in the power of IRL, so for most roles we ask Campers to work from their local Culture Amp office an average of 2 days a week to unlock connection, pace and culture together.
Join us on our mission to make a better world of work.
Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day.
Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company.
For more information visit cultureamp.com.
How you can help make a better world of work
We're looking for a Senior Engineer to join the AI Research & Experience team, helping build AI Coach - Culture Amp's contextually-aware AI system that integrates survey insights, performance management, and interpersonal dynamics to deliver personalized support to organizations, teams, and individuals at scale.
You'll work at the intersection of applied AI research and product engineering, translating cutting-edge techniques into production systems that genuinely improve how people experience work. This isn't a research lab - you'll be shipping features that solve real customer problems.
What you'll do
- Staying up to date with current research, literature and provider offerings.
- Design, implement and evaluate areas and features of our multi-agentic platform and systems using modern frameworks (e.g., LangGraph) for stateful, multi-turn coaching conversations.
- Advise, help build, and orchestrate data pipelines that unify fragmented workplace data (surveys, goals, performance reviews, feedback, 1-1 notes) into coherent coaching context
- Translate customer requirements into technical solutions - working backwards from user needs to system design. Creating technical documentation to support literacy, technical transfer and engineering practice.
- Partner closely with product, design, and people science to ensure the features developed are fit for purpose, and in-line with the existing product expectations to ensure seamless partnership transfer of technology.
- Contribute to evaluation frameworks and bias testing to meet enterprise requirements for transparency and fairness
- Build cutting-edge, working prototypes, integrated into our environments which validate new approaches and accelerate learning.
What we're looking for
Must Haves:
- Proven commercial experience taking ML/AI systems to production.
- Strong technical writer and communicator
- Full stack software development experience, ideally Python, React, PGVector
- Strong software engineering fundamentals - you write clean, tested, maintainable code.
- You leverage Software development AI tooling effectively.
- Experience with LLM application development (prompt and context engineering, RAG, agent architectures)
- Hands-on experience designing and integrating data pipelines - you're comfortable moving data across systems, working within rigorous security standards, handling messy real-world inputs, and building robust orchestration
- A pragmatic, solution-focused mindset - you evaluate new technology through the lens of "does this scalably solve the problem?" not "is this technically interesting?"
- You fit our values with the proactivity to take risks, and the humility to learn in public. You take pride in your work and its successful utilisation, stability, extendability and maintainability.
Strong signals:
- Experience at startups or founding teams - comfortable with ambiguity and fast iteration
- Postgraduate degree (Masters or PhD) in Machine Learning, Computer Science, Applied Mathematics, or related quantitative field
- Evidence of taking cutting-edge (relevant) techniques from paper to production
- Experience with evaluation/benchmarking frameworks for AI systems
- Experience integrating scalable solutions such as advanced Speech-to-Text (STT) and Text-to-Speech (TTS) pipelines (e.g., Whisper, ElevenLabs) with streaming capabilities
- Experience implementing GraphRAG or Knowledge Graphs (e.g., Neo4j)
Bonus:
- Familiarity with people analytics, HR tech, or behavioral science applications
- Contributions to data ethics, algorithmic fairness, or responsible AI initiatives
- Open source contributions or public technical writing
Why join AIRX
You'll work at scale on hard problems that matter - building AI that helps organizations develop their people, improve feedback culture, and foster the conditions for sustainable high performance. Our approach is deeply informed by Culture Amp's people science research. You'll be surrounded by talented and passionate advocates for humanity and cutting edge AI in the world of work.
We believe that our employees are the heartbeat of our success. We're committed to fostering a work environment that truly cares for and develops its people, and creates lasting positive impact. In addition to providing a competitive compensation package, some of the key benefits we offer are:
- Employee Share Options Program: We empower you to be an owner in Culture Amp and share in our success
- Programs, coaching, and budgets to help you thrive personally and professionally
- Access to external providers for mental wellbeing and coaching support to sustain the wellbeing, safety and development of our people
- Monthly Camper Life Allowance: An automatic allowance paid out each month with your pay - you can spend it however you like to help improve your experience and life outside work
- Team budgets dedicated to team building activities and connection
- Intentional quarterly wellbeing pauses: A quarterly company-wide shutdown day in each region to to collectively pause, reset and focus on restoration and rest, without having to tap into individual vacation time
- Extended year-end breaks: An extended refresh period at the end of year
- Excellent parental leave and in work support program available from day 1 of joining Culture Amp
- 5 Social Impact Days a year to make a positive impact on the community outside of work
- MacBooks for you to do your best & a work from home office budget to spend on setting up your home office
- Medical insurance coverage for you and your family (Available for US & UK only)
Additionally, we don't just focus on our internal community; we believe in creating a better world of work for all. We're committed to diversity, equity, and inclusion, with Employee Resource Groups and ally communities in place.
We have a strong commitment to Anti-Racism, and endeavor to lead by example. Every step we make as a business towards anti-racism is another step we can take to support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.
Please keep reading...
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria – unlike majority candidates meeting significantly fewer requirements.
We strongly encourage you to apply if you’re interested: we'd love to know how you can amplify our team with your unique experience!
If you decide to apply, as part of your application, we will ask you to complete voluntary diversity questions (excluding roles in Germany). These questions are completely optional, but your participation truly helps. By sharing this anonymous information, you support our efforts to build a more inclusive and equitable hiring process—and help us hold ourselves accountable to that commitment. Your responses are entirely confidential and will not impact hiring decisions.
If you require reasonable accommodations or adjustments due to a disability to complete the online application or to participate in the interview process, please contact accommodations@cultureamp.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. Culture Amp will retain your CV & personal information for a period of two years (four years for the US) from the date of your application process completion. Culture Amp may contact you in relation to future job opportunities during this time period. For further information please see our privacy policy here or contact privacy@cultureamp.com.
Ready to apply?
Apply to Culture Amp
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
As a Business Development Representative, you will play a critical role in driving revenue growth for the Intercom Sales organization through effective pipeline generation. Our role is to lay the foundation for Intercom Sales by engaging with prospects and customers, helping them understand the value of Intercom through creative & engaging prospecting.
We invest in our BDRs. We strongly believe in giving our team the opportunities to grow & develop at Intercom, to push themselves outside of their comfort zones to achieve goals they never thought possible. In joining the Business Development team at Intercom, you join a community that believes in development and promotion from within. We’re looking for people who are excited to work in a fast-moving company, make an impact, and rapidly develop their career in sales.
As a BDR team, we empower one another to achieve our goals, exceed expectations and continue to deliver real business impact. We’re looking for a teammate to do the same!
What will I be doing?
- Strategic Account Targeting: Partner with Enterprise Account Executives to build and prioritize highly strategic target account lists. This includes deep dives into firmographics, technographics, and intent data to identify top opportunities.
- Expert Enterprise Prospecting: Generate new business pipeline through expert cold calling, highly personalized email, and targeted LinkedIn social selling. You'll consistently attract new, large-scale customers by crafting hyper-personalized messaging for C-level executives, orchestrating multi-threaded outreach campaigns, and leveraging sales intelligence tools to uncover critical insights and pain points.
- Exceptional Prospect Experience: Deliver an outstanding and tailored experience for prospective enterprise customers, acting as the initial point of contact and ensuring a high-value introduction to our solutions. You'll articulate Intercom's value as a trusted advisor.
- Product & Market Acumen: Maintain a comprehensive understanding of Intercom's product suite and its value proposition.
- Cross-Functional Optimization: Collaborate with Marketing, Sales Operations, and Product to improve business processes that directly impact enterprise pipeline generation and conversion, providing valuable field feedback.
What skills do I need?
- Strong desire to build a career in Sales, you want to be an Account Executive or a closing based role in the future
- 1+ year of customer-facing work experience (Sales and/or SaaS experience is a +)
- Experience and success from working with Enterprise sized accounts.
- Operational Excellence: You can use your time in an effective and efficient manner to complete revenue driving activities, you can quickly identify where to focus your efforts to drive more pipeline.
- Competitive Landscape & Industry Knowledge is crucial. You’ll bring an understanding of the SaaS landscape and our target verticals. You always want to stay on top of the latest news & industry trends.
- Prospecting skills (cold calling, email, social): You know how to leverage modern sales engagement tools to deliver prospect engagement across multiple channels (phone, email, LinkedIn)
- Communication: You can articulate your thoughts and express ideas effectively using verbal, written and non-verbal communication skills (to inform, instruct, and persuade), to different audiences. You listen effectively and love to partner and collaborate with your peers
- Growth Mindset: You’re self-aware and understand both your strengths and weaknesses. You understand every day is an opportunity to be 1% better than the day before. You proactively seek feedback.
- Results Oriented: You bring a never settle approach to quota, progression and team development. Results oriented BDRs are hungry to succeed and raise the bar.
Bonus skills & attributes
- Bachelor's Degree preferred
- Familiarity with these systems and tools: (SFDC, Outreach, Cognism, Zoominfo, LinkedIn Sales Navigator)
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- Catered lunch every weekday, plus a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Flexible paid time off policy
- Healthcare stipend towards private health insurance for you and your partner/spouse
- MacBooks are our standard, but we also offer Windows for certain roles when needed
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
#LI-Hybrid
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
We are seeking a dynamic and experienced Account Executive to join our team. In this role, you will play a pivotal part in propelling our new business growth in the Mid Market and Enterprise segment, leveraging your expertise to foster and maintain key client relationships. If you are passionate about consultative sales and eager to make a significant impact, this is the perfect opportunity for you.
What will I be doing?
- Product Evangelism: Champion Intercom's product by driving its adoption and growth within the Mid-Market and Enterprise segment.
- Sales Cycle Management: Oversee the complete new business sales cycle for Mid-Market/Enterprise customers, from initial outbound to closing deals, utilising a consultative values based sales approach.
- Forecasting & Reporting: Deliver accurate sales forecasts and provide clear visibility on revenue performance.
- Product Knowledge: Maintain comprehensive and up-to-date knowledge of our evolving products and sales processes.
- Tailored Demonstrations: Develop and present customized product demonstrations to meet specific client needs.
- Team Development: Engage in mentoring and development activities within the sales team.
- Customer Advocacy: Represent the voice of the customer to internal stakeholders, including Marketing and Product teams.
What skills do I need?
- Sales Expertise: Minimum of 5+ years of experience as an Account Executive, with at 3+ years in Saas.
- Track Record: Proven success in meeting and exceeding sales quotas.
- Communication: Exceptional written and verbal communication skills.
- Problem Solving: Strong ability to navigate and solve challenges in a fast-paced environment, handling both inbound and outbound opportunities across various industries and company sizes.
- Closing Skills: Demonstrated ability to close net new business in a competitive landscape.
- Growth Mindset: Exhibits intellectual curiosity, ambition, and a continuous learning attitude.
Benefits
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- Catered lunch every weekday, plus a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
- Flexible paid time off policy
- Healthcare stipend towards private health insurance for you and your partner/spouse
- MacBooks are our standard, but we also offer Windows for certain roles when needed
Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom