Help Desk Jobs in Sweden.
All active Help Desk roles based in Sweden.
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Product Manager - OMS
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Company Overview
Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world’s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow’s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes.
Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development.
We are looking for a talented Individual Contributor to join a cross-functional product team responsible for integrating the Order & Portfolio Management System with the broader platform ecosystem and building new OMS/PMS features, with a focus on seamless trade lifecycle workflows from order creation through to position synchronization, reconciliation, and post-trade processing.
What You'll Do
- Own features from concept to delivery across the trade lifecycle, producing roadmaps and feature specifications through domain deep-dives and requirements gathering for order workflows, FIX connectivity, allocation logic, and portfolio analytics.
- Articulate product value propositions drawing on knowledge of order routing, execution management, portfolio construction, and position keeping.
- Partner with engineers, architects, and platform partners to translate specs into product, bridging trading desk workflows and back-office accounting while coordinating timelines, dependencies, and deliverables across integration workstreams.
- Build comprehensive test cases covering order routing, execution, position synchronization, data mapping, exception handling, and end-to-end integration.
- Conduct competitor analysis across the OMS/PMS/EMS landscape.
What You'll Need
- 8+ years in front, middle, and/or back-office; 4+ years in product management
- 2+ years direct experience working with OMS and/or PMS platforms, covering order creation, routing, execution, allocation, and settlement.
- Familiarity with how OMS/PMS platforms interact with execution venues, prime brokers, fund administrators, and accounting engines.
- Experience collaborating with engineers in an agile environment.
- Ability to manage multiple workstreams with diligence.
- Graduate degree in software engineering, finance, or a related quantitative field
Arcesium's Personal Data Privacy Notice for Candidates is linked here.
Recruiting Security
Emails from genuine Arcesium recruiters who are employees of the company will always come from the @arcesium.com domain. In some cases, you may also be contacted by independent search firms engaged to recruit on our behalf; emails from their employees should always come from their firm's applicable domain. We'll never ask for your banking information or any payment as part of the recruiting process. If something seems off or you're contacted by an unexpected third party, please reach out to us at careers@arcesium.com (US/UK) or careers-india@arcesium.com (India).
Arcesium is an equal opportunity employer.
Ready to apply?
Apply to Arcesium LLC
Territory Systems Engineer, Commercial, (Nordics)
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We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry. This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
As a Territory Systems Engineer, you will be the trusted technical partner to the Territory Account Executive and our valued Channel Partners. Your role is critical in translating Everpure’s vision and innovative solutions into tangible, value-driven technical proposals for a broad and dynamic set of customers. You will play a pivotal part in accelerating growth by ensuring our partners and customers have the technical resources, validation, and support needed to successfully adopt Everpure solutions.
At Everpure, you'll join a culture built on curiosity, innovation, and integrity. We celebrate diverse perspectives, challenge convention, and empower our people to think big, take bold action, and make a measurable impact. This is your opportunity to grow your technical and sales career with one of the most innovative technology companies in the world and do work that truly changes how businesses use data to compete and win.
The Role
The Territory Systems Engineer (TSE) is a key growth role, focusing on providing essential pre-sales technical support across accounts within a given territory. This position requires a blend of technical acumen, partnership enablement, and a proactive approach to supporting high-volume, transactional sales motions. You will act as the primary technical coach for our partners, empowering them to drive new business and expansion opportunities independently. This TSE role is a strategic position where you will immediately leverage your existing technical expertise and channel knowledge to drive high-volume, transactional sales motions. This role offers accelerated career growth into an Enterprise Systems Engineer (SE) position, taking ownership of our most complex and strategic customer engagements.
You won't be in this alone. You'll be joining a highly collaborative Nordics SE team known for sharing knowledge and celebrating successes together. Your contributions will be immediately recognized and valued.
What You'll Do
- Serve as the Technical Brand Ambassador: Act as the primary technical contact alongside the TAE in customer engagements, guiding discussions and showcasing the power and simplicity of Everpure's solutions.
- Empower Partner Technical Teams: Guide and activate elite and preferred Partner Systems Engineers (SEs), providing coaching and resources to help them effectively sell, compete, and scale their business with Everpure.
- Facilitate Technical Validation: Review and validate sizing, quotes, and technical architectures for various solutions, ensuring accuracy and alignment with customer needs and product capabilities.
- Drive Tool & Resource Adoption: Increase awareness and usage of Everpure's sales and technical tools across the partner ecosystem, ensuring they are leveraged effectively at the appropriate stages of the sales cycle.
- Coordinate Technical Enablement: Organize and coordinate technical resources (e.g., specialists, training teams) for partner bootcamps, technical events, and workshops to continuously upskill our channel.
- Resource Management & Escalation: Function as a technical "go-to" advisor for partners, efficiently linking them to virtual resources or properly escalating complex technical inquiries to dedicated Systems Engineers (SEs), the help desk, or Product Technical Marketing (PTM).
- Support Collaborative Growth: Build and maintain strong, productive relationships with both the TAE and Channel Partners to ensure seamless technical support, shared goal achievement, and ultimately, closed deals.
What You'll Bring
- Proven Technical Experience: Minimum of 3–4 years of professional experience in a customer-facing or pre-sales technical role (e.g., SE, Technical Consultant) within the B2B IT infrastructure market. Direct experience working in the channel for a storage vendor or partner is highly advantageous.
- Deep Domain Expertise: Demonstrated hands-on experience (3–4 years) with data storage, virtualization, or cloud infrastructure solutions. A comprehensive understanding of key competitor solutions and channel sales processes is highly valued.
- Collaborative Mindset: Demonstrated success working closely with a sales counterpart (like a TAE) and channel partners to achieve shared business and technical objectives.
- Autonomy and Deal Ownership: A high degree of self-motivation and initiative with a proven ability to independently manage technical sales cycles, apply complex technical concepts effectively, and drive outcomes in a fast-paced environment.
- Strong Communication & Coaching Skills: Excellent verbal and written communication skills with the ability to clearly articulate technical value to diverse audiences, from partner SEs to business decision-makers. Fluency in both Swedish and English is required.
- Organizational Resilience: Excellent organizational and time management skills necessary to juggle multiple partner engagements, technical validations, and training support activities in a dynamic territory.
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Ready to apply?
Apply to Everpure
About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the position:
The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.
You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Travel within the territory is required and as necessary to support other company-based engagements within the US.
This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.
Responsibilities include:
- Objective #1 is to exceed our sales targets.
- Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
- Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
- Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
- Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value
- Present the Netskope cloud security solution to prospective customers
- Create and deliver demonstrations of the products
- Gather customer technical requirements
- Work trade shows as necessary
- Provide insight on competitive solutions and differentiate between them
- Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
- Lead Proof-of-Concepts (POCs)
- Present at Conferences and Seminars
- Respond effectively to RFIs/RFPs
Job Requirements:
- 7+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
- Strong empathy for customers AND passion for revenue and growth.
- Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
- Ability to scale from the whiteboard to working with security architects to influencing CISOs.
- Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
- Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
- Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
- Knowledge of certificates, key management systems, HSM and related protocols
- Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
- Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
- Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
- Experience working with Public cloud environments (AWS, Azure and GCP)
- Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
- Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).
Desire:
- Demonstrable experience with scripting languages such as Python, and REST API framework.
- Prior experience with other vendor Cloud Security solutions is advantageous.
- Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
- Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
- Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).
Education
- Relevant Bachelor’s degree; preference for computer science or related degrees
#LI-AP1
Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.
The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.
Ready to apply?
Apply to Netskope
Senior Engineering Manager - Corporate Engineering | Spain | Remote
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Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.
Senior Engineering Manager - Corporate Engineering
About the team
We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows.
We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.
The Opportunity
We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled.
You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.
This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for.
What You’ll Be Going:
- Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
- Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
- Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers.
- Manage the relationships, negotiation, and contracting with core SaaS vendors.
- Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
- Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users.
- Act as a leader within the larger Foundations department, including all other platform, business application, and security teams.
- Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
- Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation.
What Makes You a Great Fit:
- Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
- Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
- You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
- Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology.
- You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.
- You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
- Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers.
Bonus Points:
- A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus.
- Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
- A ready plan for how to secure AII
- Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
- Experience working with OSS communities.
In Spain, the Base compensation range for this role is EUR 106,000 - EUR 133,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Senior Engineering Manager - Corporate Engineering | Sweden | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.
Senior Engineering Manager - Corporate Engineering
About the team
We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows.
We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.
The Opportunity
We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled.
You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.
This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for.
What You’ll Be Going:
- Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
- Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
- Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers.
- Manage the relationships, negotiation, and contracting with core SaaS vendors.
- Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
- Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users.
- Act as a leader within the larger Foundations department, including all other platform, business application, and security teams.
- Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
- Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation.
What Makes You a Great Fit:
- Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
- Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
- You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
- Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology.
- You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.
- You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
- Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers.
Bonus Points:
- A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus.
- Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
- A ready plan for how to secure AII
- Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
- Experience working with OSS communities.
In Sweden, the Base compensation range for this role is SEK 949,000 - SEK 1,246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Senior Engineering Manager - Corporate Engineering | Canada (EST) | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are considering candidates in the US or Canada EST timezone, Germany, Sweden, Spain, Ireland and the UK only.
Senior Engineering Manager - Corporate Engineering
About the team
We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows.
We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.
The Opportunity
We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled.
You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.
This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for.
What You’ll Be Going:
- Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
- Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
- Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers.
- Manage the relationships, negotiation, and contracting with core SaaS vendors.
- Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
- Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users.
- Act as a leader within the larger Foundations department, including all other platform, business application, and security teams.
- Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
- Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation.
What Makes You a Great Fit:
- Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
- Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
- You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
- Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology.
- You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.
- You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
- Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers.
Bonus Points:
- A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus.
- Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
- A ready plan for how to secure AII
- Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
- Experience working with OSS communities.
Compensation & Rewards:
In Canada, the Base compensation range for this role is CAD 211,000 - CAD 264,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Senior Engineering Manager - Corporate Engineering | US (EST) | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are considering candidates in the US or Canada EST timezone, Germany, Sweden, Spain, Ireland and the UK only.
Senior Engineering Manager - Corporate Engineering
About the team
We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows.
We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.
The Opportunity
We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled.
You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.
This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for.
What You’ll Be Going:
- Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
- Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
- Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers.
- Manage the relationships, negotiation, and contracting with core SaaS vendors.
- Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
- Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users.
- Act as a leader within the larger Foundations department, including all other platform, business application, and security teams.
- Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
- Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation.
What Makes You a Great Fit:
- Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
- Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
- You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
- Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology.
- You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.
- You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
- Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers.
Bonus Points:
- A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus.
- Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
- A ready plan for how to secure AII
- Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
- Experience working with OSS communities.
Compensation & Rewards:
In the United States, the Base compensation range for this role is USD 208,000 - USD 260,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.
*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Senior Engineering Manager - Corporate Engineering | UK | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.
Senior Engineering Manager - Corporate Engineering
About the team
We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows.
We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.
The Opportunity
We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled.
You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.
This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for.
What You’ll Be Going:
- Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
- Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
- Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers.
- Manage the relationships, negotiation, and contracting with core SaaS vendors.
- Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
- Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users.
- Act as a leader within the larger Foundations department, including all other platform, business application, and security teams.
- Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
- Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation.
What Makes You a Great Fit:
- Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
- Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
- You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
- Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology.
- You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.
- You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
- Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers.
Bonus Points:
- A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus.
- Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
- A ready plan for how to secure AII
- Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
- Experience working with OSS communities.
In the UK, the Base compensation range for this role is GBP 117,000 - GBP 147,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Senior Engineering Manager - Corporate Engineering | Germany | Remote
Share this job
Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.
Senior Engineering Manager - Corporate Engineering
About the team
We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows.
We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.
The Opportunity
We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled.
You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.
This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for.
What You’ll Be Going:
- Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
- Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
- Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers.
- Manage the relationships, negotiation, and contracting with core SaaS vendors.
- Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
- Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users.
- Act as a leader within the larger Foundations department, including all other platform, business application, and security teams.
- Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
- Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation.
What Makes You a Great Fit:
- Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
- Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
- You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
- Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology.
- You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.
- You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
- Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers.
Bonus Points:
- A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus.
- Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
- A ready plan for how to secure AII
- Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
- Experience working with OSS communities.
In Germany, the Base compensation range for this role is EUR 120,000 - EUR 151,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs
Senior Engineering Manager - Corporate Engineering | Ireland | Remote
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Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.
Senior Engineering Manager - Corporate Engineering
About the team
We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows.
We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.
The Opportunity
We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled.
You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.
This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for.
What You’ll Be Going:
- Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
- Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
- Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers.
- Manage the relationships, negotiation, and contracting with core SaaS vendors.
- Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
- Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users.
- Act as a leader within the larger Foundations department, including all other platform, business application, and security teams.
- Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
- Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation.
What Makes You a Great Fit:
- Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
- Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
- You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
- Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology.
- You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.
- You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
- Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers.
Bonus Points:
- A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus.
- Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
- A ready plan for how to secure AII
- Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
- Experience working with OSS communities.
In Ireland, the Base compensation range for this role is EU 133,000 - EU 167,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
Ready to apply?
Apply to Grafana Labs