Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

• Conduct in-depth code reviews to identify and remediate security vulnerabilities.
• Evaluate and enhance the security of our product offerings, through RFC and service review.
• Implement and maintain CI/CD pipelines with a strong focus on security.
• Perform Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) to identify vulnerabilities in production code.
• Utilize terraform orchestration to ensure secure and efficient infrastructure management.
• Guide engineering teams to build robust long-term solutions that consider security and privacy.
• Clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.
• Influence the security strategy and direction of the team, advocating for best practices and continuous improvement.

• Proven experience as a Security Engineer with a focus on product security.
• Proficiency in NodeJS, TypeScript, Python, and/or Kubernetes.
• Strong understanding of modern Javascript application design.
• Production experience with Kubernetes backed services
• Hands-on experience with SAST and DAST tools and methodologies.
• Familiarity with terraform orchestration for infrastructure management.
• You can structure complex problems and diagnose root causes independently, providing actionable insights without requiring manager input.
• Excellent communication skills, with the ability to clearly present technical concepts and their implications to both technical and non-technical stakeholders.
• Demonstrated ability to influence security strategies and drive improvements within a team.
• Relevant security certifications (e.g., CISSP, CEH, OSCP) are a plus.

At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. The Public Sector team is at the forefront of this mission, partnering with government agencies to deploy mission-critical agentic solutions. 

Role Overview

The Public Sector GenAI T&E Product Manager will be a high-horsepower technical leader, defining the vision and owning the roadmap for our evaluation capabilities. This role requires thriving in unscripted, high-stakes environments, as you will be the primary owner for the T&E tech stack—the robust infrastructure required to continuously measure, improve, and prove the superiority and sustained performance of our agentic applications.

Traversing multiple engineering organizations across Scale, you will identify bottlenecks, distill technical friction into actionable plans, and drive execution. You will work across Scale’s commercial and public sector teams to define requirements, ensuring our evaluation services are robust enough for the most demanding government use cases. Key objectives include refining the tech stack that allows ML teams to hillclimb, and surfacing critical performance information to stakeholders.  

Minimum Qualifications (Quantifiable)

• Engineering Depth: 3+ years of experience in software engineering, systems architecture, or highly technical program management. You must be able to read code, understand system architecture, and participate in technical design reviews alongside engineering teams.
• Evaluation Systems Expertise: Proven experience designing, owning the roadmap for, or operating the infrastructure required to continuously measure, improve, and show the performance of AI applications. 
• Problem Distillation: Demonstrated experience taking a vaguely defined problem (e.g., "our evaluation cycles are too slow") and delivering a technical roadmap, resource requirements, and measurable success metrics within a narrow time window.
• Ambiguity Management: Proven track record of taking a project from "stalled/undefined" to "shipped" in a high-pressure environment. You can point to at least two instances where you inherited a failing project and saw it through to production.
• Cross-Functional Leadership: Led multiple projects that required direct alignment between at least three distinct engineering organizations (e.g., Infrastructure, ML Research, and Product).
• Operational Execution: Experience using technical project management frameworks (e.g., Linear) to provide consistent weekly reporting on delivery velocity and blockers to executive stakeholders.

Preferred Qualifications (Nice to Haves)

• Security Clearance: Active Secret, Top Secret, or TS/SCI clearance.
• GenAI Implementation: Practical experience developing or evaluating features built specifically on LLMs, RAG, or autonomous agent workflows.
• Technical Rigor: Advanced degree in Computer Science, Engineering, or a related field.
• Public Sector Expertise: 2+ years of experience working with DoD, IC, or Civil agencies on mission-critical software deployments.

The Mission

Scale AI is leading the AI revolution, developing reliable AI applications for the world's most important decisions. For the Public Sector, we translate this mission into operational advantage for our government customers.

We are looking for a technical, high-horsepower Product Manager to lead the evolution of the Public Sector Data Engine. This team believes that the data engine, capable of producing “n” models, is more important than any single model.  This role is focused on building tools that can measure and improve the computer vision and generative AI models at the heart of critical national security systems. You won’t just be managing a roadmap; you will be building the ML Ops infrastructure that allows the government to spin the ML Ops flywheel to develop reliable AI.  This work will span both Computer Vision and Generative AI.

This is a hybrid role for a PM who loves the "why" as much as the "how." You will sit at the center of our transition from a data labeling leader to a full-stack AI partner. You will architect the vision for our ML Ops tooling, building a seamless "foundational engine" that supports data management, curation, model development, and model evaluation for internal and external Machine Learning Teams. You’ll be expected to guide engineering teams through design challenges, system integrations, and the technical scaffolding required for state-of-the-art model testing.

You will:

• Architect the AI Engine: Drive the roadmap for Public Sector ML Ops tools, ensuring they serve as the "ground truth" foundation for building, evaluating, and deploying AI systems.
• Bridge Custom & Scale: Support diverse customer profiles—from massive-scale satellite and video labeling engagements to complex, bespoke ML Ops partnerships.
• Own Technical Scoping: Partner with Engineering to make high-stakes design decisions on infrastructure, APIs, and model evaluation frameworks (T&E).
• Operationalize Collaboration: Use high EQ and structured thinking to align Engineering, Operations, and elite Government stakeholders.

Ideally you'd have:

• Technical by Core: You have a background in Software Engineering, Field Engineering, or Vision Systems. You can read code, understand system architecture, and earn the immediate respect of world-class engineers.
• ML/CV Experience: You have experience in Computer Vision or ML Ops. You understand the lifecycle of a model—from data acquisition to Test & Evaluation.
• Grit: You possess a "whatever-it-takes" drive. You are comfortable running through walls, grinding through ambiguity, and delivering results in high-pressure environments.
• Structured Thinker, but Action Oriented: You can take a challenging problem, decompose it, create action plans, and drive results.

Nice to haves:

• Security Clearance: An active Secret or TS/SCI clearance is a nice to have for this role. If you do not have an active clearance, you must be willing to obtain one.

• Demonstrated Technical Rigor: Advanced degree (CS, Engineering, or a related field) from a top-tier institution, or equivalent experience that showcases deep technical problem-solving ability.
• Computer Vision (CV) Expertise: Practical experience designing, building, or evaluating large-scale Computer Vision models, including advanced data processing and deployment techniques.

Scale AI is seeking a highly skilled and motivated Mission Software Engineer to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.   

You will:

• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to >50% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Deploy and maintain Scale software at customer sites
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you have:

• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Linux experience: Understanding of shell scripting, operating systems, etc
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) 
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We are looking for a Mission Software Engineering Manager to join our dynamic Federal Engineering team. As a part of this team, you will play a critical role in supporting Scale’s government customers by scoping and developing onsite solutions. Our scalable, high-performance platform is the foundation for these customer solutions, and your expertise will be instrumental in designing and implementing systems that can handle interactions with existing customer systems to help our products integrate into existing customer workflows.  

You will:

• Recruit a high-performing engineering team. 
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of engineers working on Generative AI projects. 
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap.
• Work directly with customers to understand their problems and translate those into features in Scale’s platform.
• Be open to ~25% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Deploy and maintain Scale software at customer sites
• Develop customer requested features and work closely with them to ensure that they win customer love.
• Build robust and reliable backend systems that can serve as standalone products, empowering customers to accelerate their own AI ambitions.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• 5+ years of full-time engineering experience, post-graduation
• 2+ years of prior engineering management or equivalent experience and has managed an engineering team.
• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.

• Prior experience developing with Python and JavaScript, or other modern software languages. Familiarity with Node and React is a plus.
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Linux experience: Understanding of shell scripting, operating systems, etc
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) 
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
• Understand unique DoD and USG constraints when it comes to technology

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes:

• Create multi-layered guardrails around agents
• Optimize data retrieval for agents
• Orchestrate fleets of asynchronous agents
• Automatically alerts users to deviations in data
• Illustrating how an agent reached a decision

As a Staff Software Engineer, you will orchestrate the implementation of vertical features and horizontal capabilities to include mentoring other engineers on defining requirements with stakeholders and communication tradeoffs of technical implementations on feature and capabilities until they are accepted by the stakeholders.

You will: Orchestrate feature implementation across the Federal engineering team to ensure architectural consistency.

• Define technical strategy for agentic guardrails, explainability, and fleet orchestration.
• Ensure system reliability and performance across multiple security classifications and network types.
• Mentor engineers in the process of defining requirements with stakeholders and gathering acceptance.
• Communicate high-level technical trade-offs and implementation strategies to senior government stakeholders and Scale C-Suite members.
• Influence the long-term product strategy and technical roadmap for the Federal business unit.
• Consult on the architecture of AI-powered solutions for large-scale federal contracts.

Ideally you will have: 

• Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• AI Application Integration: Familiarity with integrating Large Language Models (LLMs) and building agentic workflows. Understanding of prompt engineering, retrieval-augmented generation (RAG), and agent orchestration is beneficial.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
• Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment
• Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to defining and evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering

Scale is at the forefront of powering artificial intelligence. We believe that trust in AI is earned with high-quality data for training, fine-tuning, and evaluating AI systems. Our products are transforming how organizations build and deploy AI. Our customers are the world’s most innovative model developers and enterprise and public sector entities looking to apply AI in their organizations and institutions.

We're looking for an Industrial Security Specialist who will play a vital role in supporting personnel security, physical security and program support. The ideal candidate brings strategic and operational experience, a security-first mindset, and a willingness to engage directly with customers, employees and stakeholders. If you're excited by ensuring the integrity and protection of national security, we invite you to apply.

This Industrial Security Specialist will report to the Industrial Security team with close collaboration with GRC, Workplace, and cross-functional teams to support the Public Sector security strategy for Scale. 

You will:

• Balance the timelines and requirements of US Government contracts while supporting Scale AI Public Sector efforts, accredited facilities, and sensitive R&D initiatives
• Assist in the development and execution of security education and awareness programs
• Conduct audits and inspections to ensure compliance with DoD and company policies
• Support all aspects of personnel security management in working directly with government partners to ensure compliance
• Initiate, review, and submit electronic background investigations to DCSA
• Responsible for mandatory USG reporting as it relates to our personnel, facility, and insider threat programs
• Assists in the protection of government, intellectual, third party and company information from unauthorized disclosures
• Conduct security briefings, debriefings, and annual refresher training for cleared employees
• Ensure frameworks are met for NISPOM, ICDs, SAPs, OPSEC, Insider Threat and continuous evaluation programs.
• Prepare, send, and receive visitor certifications
• Review performance work statements (PWS) or Statements of Work (SOW) for contracts and ensure properly executed DD Form 254s. 
• Coordinate incident response and reporting for security violations or concerns.

Ideally you'd have:

• Active U.S. DoD Top Secret, and willingness to obtain a TS/SCI
• Familiarity with USG information systems, such as DISS, NBIS, NISS, SWFT, e-App
• Experience assisting with the implementation and maintenance of a relevant industrial security program
• Must be able to support work 2-3 days a week from the office
• Knowledge of industrial security procedures (NISPOM, ICDs, other DoD/IC regulations and procedures)

Nice to haves:

• Excellent written and verbal communication- able to align with security strategy, IT and executive teams
• Adaptability and Learning Agility: Willingness to quickly grasp and apply new concepts and stay up-to-date with emerging trends in industrial security
• Willingness to work in a dynamic, high-growth company where speed, adaptability, and judgment are essential
• FSO Program Management for Possessing Facilities certification

Scale AI is seeking a highly skilled and motivated Software Engineer, Frontier AI Infrastructure to join our dynamic Public Sector Engineering team. As a part of this team, you will own the model inference layer - enabling state of the art models, debugging the latest AI tools, managing networking, debugging latency, and tracking pricing/usage metrics for AI models. You will lead technical discussions on the frontlines with cloud vendors and customers to deliver on critical contracts and to debug platform issues. You will also work upstream with Product to understand features before they break, moving us from "infra-only debugging" to proactive integration testing.

You will:

• Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure.
• Own services or systems and define their long-term health goals, while also improving the health of surrounding components
• Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product.
• You will work with Product to build integration tests that catch issues early, shifting the focus from "infra-only debugging" to preventing failures upstream.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings.

Must have:

• At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance

Ideally you'd have: 

• Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web development frameworks, programming languages, and databases. Experience with developing & delivering software to air-gapped & isolated environments is a plus.
• Cloud-Native Technologies: Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is desired. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. 
• Security Focused: Experience with Federal Compliance frameworks, and requirements(e.g, Cloud SRG, FedRAMP, STIG Benchmarks, etc). Experience developing software & technical solutions that meet strict security & regulatory compliance requirements.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
• Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment.
• Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering.
• Must be able to support work 3-4 days a week from the DC, SF, NYC, or STL office.

Scale is a vital part of bringing AI-enabled technologies to the world, from autonomous driving to drones, robots, and large language models. For example, Scale works with the world's top self-driving car and robotics ML teams as well as the largest companies in the generative AI space. 

As our customer base is growing, you will be on the front lines of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers.

Our Field Engineers ensure customers' experiences with Scale's technology are seamless and optimized to build a successful, long-term partnership. Field Engineers partner closely with Product, Engineering, and Operations to lead existing customers through building production-grade data pipelines. We do this by knowing our customer’s use-cases inside and out, and creating the tooling and documentation needed to scalably support their growth.

Field Engineers in general are experts on Scale's products and codebase, and have general technical knowledge on web development, using APIs, and working with large volumes of data. Field Engineers are strong relationship builders, great project managers, and always fun to work with. 

The ideal person is a software engineer generalist who enjoys working with clients directly, taking ambiguous requirements and issues, and quickly designing and building sustainable solutions in close collaboration with the Product and Engineering teams. This role is at the intersection of customer delivery, product, and engineering, giving you a breadth of experience and fully leveraging both sides of your brain. If this sounds like you, we invite you to apply!

You will:

• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back
• Work closely with our customer’s engineering teams to optimize data pipelines, including providing input towards designing API endpoints and input/output schemas
• Design, develop and maintain playbooks, internal tools, Scale’s documentation and SDKs to quickly get customers set up for long-term success
• Partner with Software Engineers and Operations to remove any technical hurdles customers may face / Debug technical issues impacting delivery and own technical escalations coming from the customer
• Be accountable for the customer’s technical experience throughout their time with Scale
• Work with AEs and PMs to identify customer-specific feature requests
• Develop technical domain expertise in areas of Large Language Models, 2D Image Annotation, and working with API integrations
• Evangelize Scale and interact with customers at major events
• Have an active TS/SCI clearance

Ideally you'd have:

• Track record of success as a hybrid customer-facing engineer or similar function, wearing multiple hats along the way
• Prior technical hands-on experience working with clients in a pre or post-sales capacity to realize business goals
• Prior experience developing with Python and JavaScript, or other modern software languages
• Strong engineering background preferably in Computer Science, Mathematics, or other quantitative fields
• Strong project management and interpersonal skills
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers
• High level of comfort communicating effectively across internal and external organizations
• Intellectual curiosity, empathy, and ability to operate with high velocity

Nice to haves:

• Experience in AI
• Experience working in classified environments
• Previous experience as a technical go-to-market resource
• Understanding of DevSecOps principles, including secure software delivery, infrastructure as code, and continuous integration/deployment
• Hands-on knowledge of container orchestration with Kubernetes and experience with Helm charts for application deployment
• Experience automating infrastructure and configuration management using Ansible or similar tools

Scale AI’s Public Sector business is growing quickly as government agencies adopt AI to support critical national security, defense, and public sector missions. We’re looking for a hands-on Field Engineering Manager on the front lines leading a team of our field engineering efforts for our federal AI projects, having the opportunity to meaningfully impact millions of dollars in revenue by working closely with our largest public sector customers and ensuring that they become passionate, lifelong Scale customers. This role is ideal for someone who thrives in technical environments, enjoys managing teams while staying close to the code, and wants to work on meaningful problems that impact real world operations across the U.S. government. 

Field Engineers are software engineering generalists who enjoy working with clients directly, taking ambiguous requirements and issues, and quickly designing and building production-grade solutions in close collaboration with the Product, Engineering, and Delivery teams. Field Engineers are experts on Scale's products and codebase, and have general technical knowledge on GenAI systems, APIs, networking, and data engineering. Field Engineers are strong relationship builders, great project managers, and always fun to work with. You’ll play a critical role in delivering technical solutions—all while helping your team grow and execute.

You’ll split your time between technical planning and execution (50%) and people management and team development (50%), leading a team of 6-8 engineers. You’ll work cross-functionally with product, engineering, security, and delivery teams to ensure our engineering efforts meet complex federal compliance, security, and performance needs.

Day to day:

• 50% Field engineering - customer engagement, technical development and delivery 
• 50% Managing a growing team

You will:

• Recruit a high-performing engineering team. 
• Drive engineering productivity. Provide guidance, mentorship, and technical leadership to a team of customer facing engineers working on Generative AI projects. 
• Collaborating with cross-functional teams to define, design, and execute strategic roadmap based on customer needs.
• Work directly with customers to understand their problems and translate those into custom workflows within Scale’s platform.
• Be open to ~25% travel or relocation to a key customer geographic location.
• Collaborate with cross-functional teams to define the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Implement end-to-end data integrations, syncing customer’s data to Scale’s platform and back.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• Lead end-to-end technical delivery of custom workflows from scoping to development to testing to implementation
• This role will require an active TS/SCI security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• 5+ years of full-time engineering experience, post-graduation.
• 2+ years of prior engineering management or equivalent experience and previously managed an engineering team.
• Track record of success as a hybrid customer facing engineer, forward deployed software engineer, and ability to quickly adapt to different roles.
• Prior experience developing with Python and JavaScript, or other modern software languages. 
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus.
• Linux experience: Understanding of shell scripting, operating systems, etc.
• Networking experience: Understanding of networking technologies, configuration  (ports, protocols, etc) is a plus.
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
• Understand unique DoD and USG constraints when it comes to technology.

Scale AI is seeking a highly skilled and motivated Software Engineer, ARC (Architecture, Reliability, & Compute) to join our dynamic Public Sector Engineering team. As a part of this team, you will define how the company ships software, establishing the patterns for deploying into complex government and high-security environments, rather than just running Terraform scripts. You will build and maintain internal CLIs/tools that standardize testing, deployment, environment management and are tools that engineering relies on to prevent downstream breakages. You will execute on automated deployment efforts to pay down tech debt, creating fully functional staging/testing environments, and defining the company's standard for safe deployments.

You will:

• Design and implement secure scalable backend systems for Public Sector customers, leveraging Scale's modern and cloud-native AI infrastructure.
• Own services or systems and define their long-term health goals, while also improving the health of surrounding components.
• Re-architect the stack to run in compliant or restrictive environments. This requires designing swappable components (auth, storage, logging) to meet government/security mandates without breaking the product.
• Collaborate with cross-functional teams to define and execute the vision for backend solutions, ensuring they meet the unique needs of government agencies operating in secure environments.
• Participate actively in customer engagements, working closely with stakeholders to understand requirements and deliver innovative solutions.
• Contribute to the platform roadmap and product strategy for Scale AI's Public Sector business, playing a key role in shaping the future direction of our offerings.

Must have:

• At least an active secret clearance and the ability & willingness to up level to TS/SCI with CI Poly. This is a requirement and candidates will not be considered who do not hold at least a secret clearance

Ideally you'd have:

• Full Stack Development: Proficiency in both front-end and back-end development, including experience with modern web development frameworks, programming languages, and databases. Experience with developing & delivering software to air-gapped & isolated environments is a plus.
• Cloud-Native Technologies: Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is desired. Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. 
• Security Focused: Experience with Federal Compliance frameworks, and requirements(e.g, Cloud SRG, FedRAMP, STIG Benchmarks, etc). Experience developing software & technical solutions that meet strict security & regulatory compliance requirements.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles.
• Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment.
• Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering.
• Must be able to support work 3-4 days a week from the DC, SF, NYC, or STL office.

Senior Machine Learning Engineer - Model Evaluations, Public Sector

The Public Sector ML team at Scale deploys advanced AI systems—including LLMs, agentic models, and multimodal pipelines—into mission-critical government environments. We build evaluation frameworks that ensure these models operate reliably, safely, and effectively under real-world constraints. As an ML Engineer, you will design, implement, and scale automated evaluation pipelines that help customers trust and operationalize advanced AI systems across defense, intelligence, and federal missions.

You will:

• Develop and maintain automated evaluation pipelines for ML models across functional, performance, robustness, and safety metrics, including LLM-judge–based evaluations.
• Design test datasets and benchmarks to measure generalization, bias, explainability, and failure modes.
• Build evaluation frameworks for LLM agents, including infrastructure for scenario-based and environment-based testing.
• Conduct comparative analyses of model architectures, training procedures, and evaluation outcomes.
• Implement tools for continuous monitoring, regression testing, and quality assurance for ML systems.
• Design and execute stress tests and red-teaming workflows to uncover vulnerabilities and edge cases.
• Collaborate with operations teams and subject matter experts to produce high-quality evaluation datasets.
• Comfortable with light travel (approximately 10%) for customer interaction and team needs.

This role will require an active security clearance or the ability to obtain a security clearance.

Ideally you’d have:

• Experience in computer vision, deep learning, reinforcement learning, or NLP in production settings.
• Strong programming skills in Python; experience with TensorFlow or PyTorch.
• Background in algorithms, data structures, and object-oriented programming.
• Experience with LLM pipelines, simulation environments, or automated evaluation systems.
• Ability to convert research insights into measurable evaluation criteria.

Nice to haves:

• Graduate degree in CS, ML, or AI.
• Cloud experience (AWS, GCP) and model deployment experience.
• Experience with LLM evaluation, CV robustness, or RL validation.
• Knowledge of interpretability, adversarial robustness, or AI safety frameworks.
• Familiarity with ML evaluation frameworks and agentic model design.
• Experience in regulated, classified, or mission-critical ML domains.

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes:

• Create multi-layered guardrails around agents
• Optimize data retrieval for agents
• Orchestrate fleets of asynchronous agents
• Automatically alerts users to deviations in data
• Illustrating how an agent reached a decision

As a Senior Software Engineer, you will lead the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders.

You will: Lead the design and implementation of scalable backend systems and distributed architectures for Federal customers.

• Manage the full lifecycle of feature development from requirement definition to deployment on classified networks.
• Direct the orchestration of asynchronous agent fleets to meet mission requirements.
• Lead customer engagements to translate mission needs into technical requirements.
• Own the communication with stakeholders to ensure implementation meets defined acceptance criteria.
• Conduct technical reviews and identify risks within machine learning infrastructure and model serving.
• Drive the platform roadmap by providing technical specifications for Federal product offerings.

Ideally you will have: 

• Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases
• Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and container orchestration (e.g., Kubernetes) is a plus
• Data Engineering: Knowledge of ETL (Extract, Transform, Load) processes and experience in building data pipelines to integrate and process diverse data sources. Understanding of data modeling, data warehousing, and data governance principles
• AI Application Integration: Familiarity with integrating Large Language Models (LLMs) and building agentic workflows. Understanding of prompt engineering, retrieval-augmented generation (RAG), and agent orchestration is beneficial.
• Problem Solving: Strong analytical and problem-solving skills to understand complex challenges and devise effective solutions. Ability to think critically, identify root causes, and propose innovative approaches to overcome technical obstacles
• Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, stakeholders, and customers. Ability to clearly articulate technical concepts to non-technical audiences and foster a collaborative work environment
• Adaptability and Learning Agility: Willingness to embrace new technologies, learn new skills, and adapt to defining and evolving project requirements. Ability to quickly grasp and apply new concepts and stay up-to-date with emerging trends in software engineering

Position Summary

The Director, Technology Architecture, Design & Delivery leads the Technology Architecture function within Infrastructure & Operations (I&O). This role partners with I&O Service Owners to design and deliver scalable, secure, standards-aligned infrastructure and integration capabilities that support the firm’s long-term technology strategy. The role owns and operates the Architecture Review Board (ARB) and provides clear technology architecture guidance, standards, and partner/technology recommendations to ensure solutions are supportable, compliant, and built for scale.

This role is expected to directly enable delivery across multiple Technology OKRs by translating strategy into executable architecture decisions, delivery-ready designs, and measurable outcomes, while maintaining transparency of progress, risks, and dependencies through standard delivery governance practices

Primary Responsibilities

Partner with Service Owners to Design and Deliver Strategy-Aligned Capabilities

• Partner with I&O Service Owners to translate service roadmaps and operational priorities into architecture designs and delivery plans aligned to technology strategy and standards.
• Provide early engagement and architectural guidance during intake to reduce rework and accelerate delivery outcomes.
• Coordinate cross-domain architecture alignment across Cloud, Systems, Network, Identity, Infrastructure Protection Operations, Security/Risk, and relevant application teams when designs introduce dependencies or shared impact.

Formal Partnership with Technology Integration (M&A and Consolidation)

• Partner with Technology Integration to ensure consolidation of acquired companies into Focus standards and footprint is guided by sound architecture decisions, reusable integration patterns, and supportable designs.
• Provide architecture direction and design governance for integration-driven initiatives, ensuring migration and consolidation decisions align to defined platform standards and minimize operational risk and rework.
• Contribute standards, reference designs, and documented decisions to support repeatable integration motions and reduce variability in technology onboarding and consolidation outcomes.

Formal Partnership with Cybersecurity Engineering & Risk Management

• Partner with Cybersecurity Engineering & Risk Management to ensure security-by-design requirements are embedded into technology architecture standards, patterns, and ARB decision-making.
• Ensure designs requiring security, risk, compliance, and resiliency/DR review receive appropriate cross-domain assessment as part of ARB governance and documented decisions.

Formal Partnership with Technology PMO (Launch Enablement, Oversight & Reporting)

• Partner with the Technology PMO to facilitate launch readiness for approved initiatives by aligning scope, milestones, dependencies, and governance expectations to PMO oversight and internal delivery standards.
• Ensure architecture-led initiatives are established and maintained in Asana (PMO’s primary project and task management platform) to support consistent planning, ownership clarity, and stakeholder reporting.
• Support PMO-led reporting cadences by providing timely architecture inputs on progress, risks, dependencies, and ARB decisions/conditions so project status reflects accurate decision readiness and execution posture.

Own and Operate the Architecture Review Board (ARB)

• Own and operate the ARB as a collaborative governance forum to ensure significant technology decisions are aligned, secure, scalable, and supportable.
• Ensure ARB remains an enablement mechanism (time-boxed, outcome-focused, early engagement) and not a delivery bottleneck.
• Establish and maintain ARB intake requirements and decision transparency (minutes, decisions, rationale, conditions, and assigned follow-ups).

Technology Architecture Standards, Patterns, and Reference Designs

• Define and maintain technology architecture standards, reusable patterns, and reference architectures for infrastructure and integration solutions (including required diagramming and repository practices).
• Maintain a centralized architecture repository (standards, patterns, diagrams, and decision logs) to enable consistency and repeatability.
• Govern architecture exceptions through documented review, approval/rejection, and explicit risk acceptance where appropriate.
• Develop, maintain, and govern technology architecture policies that drive adherence to approved standards, patterns, and reference designs including defining compliance expectations, monitoring/validating adherence, and managing exceptions through documented ARB review, decisions, and assigned remediation actions.

Partner and Technology Guidance (Selection, Fit, and Standards Alignment)

• Provide guidance and standards on partners and technologies by evaluating options against architecture standards, security/risk requirements, resiliency expectations, and operational supportability.
• Drive consistency in technology selection decisions for in-scope initiatives (e.g., new platforms, vendors, or technologies impacting infrastructure) through ARB review and documented rationale.

Delivery Enablement and Operational Readiness Alignment

• Position technology architecture governance within the delivery lifecycle: Demand Intake → Solutions Review → ARB → Implementation Review → Operational Readiness.
• Ensure changes with material architecture impact receive ARB review prior to implementation and that ARB conditions are closed before production impact.
• Produce/require architecture outputs needed for successful execution: design packages, architecture risk logs, and final design sign-off aligned to ARB decisions.

Resiliency and DR Alignment

• Ensure DR/resiliency design patterns and standards are defined and reviewed via ARB; contribute architecture content as required to the enterprise DR plan governed by Systems.

Qualifications

• Senior-level experience in technology architecture across infrastructure, cloud, network, identity, and integration domains, producing scalable and supportable designs.
• Experience building and operating an architecture governance forum (e.g., ARB) that balances delivery speed with risk reduction and supportability.
• Demonstrated ability to define and enforce technology standards, patterns, diagrams, and repository practices.
• Proven capability assessing and guiding partner/technology selection based on standards alignment, security/risk, resiliency, and operational support model readiness.
• Demonstrated ability to partner effectively with Technology Integration and Cybersecurity Engineering & Risk Management to deliver consolidated, secure, standards-aligned outcomes.
• Ability to partner with the Technology PMO and align work to PMO oversight practices, including consistent project tracking and status visibility in Asana.

About Focus Partners

Focus is a leading financial services firm comprised of integrated wealth management, family office, and business management services. Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. To learn more about Focus, visit www.focusfinancialpartners.com or follow the company on LinkedIn.

Our vision is clear: to be the leading fiduciary advice company in the world. For clients, that means an experience built around their needs. For advisors, it means access to the resources, tools, and capabilities typically available only at the largest global institutions.

We believe talent is the key to realizing this vision. That’s why we invest in our people, support their growth, and create meaningful opportunities for development at every stage of their careers.

This position is an exempt position. The annualized base pay range for this role is expected to be between $125,000–$175,000 base salary compensation range. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set. The base pay is just one component of the total compensation package. Other rewards may include an annual cash bonus and a comprehensive benefits package, including but not limited to medical, dental, vision, life insurance, and 401(k). Please note that the job title is subject to change based on the selected candidate’s experience and education.

Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law. 

Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact careers@focuspartners.com

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Vice President, Cultural & Creative Media Innovation is a senior individual contributor who serves as the agency's foremost authority on culture, audience behavior, and media innovation. This role exists primarily to fuel new business growth (approximately 80% of responsibilities) by translating real-time cultural intelligence and audience research into bold, media-first ideas that win pitches and open doors. A smaller but meaningful portion of the role (approximately 20%) supports high-profile existing client engagements at critical moments. Reporting directly to agency leadership, this position operates with a high degree of autonomy and is expected to move quickly — identifying a culturally relevant moment one day and having a client-ready concept the following day.

Essential Duties and Responsibilities (Other duties may be assigned)

• Cultural Intelligence & Real-Time Trend Monitoring. Monitor culture, media, social platforms, sports, entertainment, and current events on a continuous basis to identify timely, relevant moments that can be activated on behalf of clients or new business prospects. Operate with a quick-turn mentality — when a cultural moment emerges (e.g., an athlete's viral on-air comment, a breakout meme, an unexpected brand opportunity), rapidly assess its relevance and develop an actionable idea before the moment passes. Attend major cultural events, industry conferences (including South X Southwest and similar), and media and entertainment activations annually to stay on the leading edge of emerging trends, platforms, and consumer behaviors.
• Audience Research & Insight Development. Conduct and synthesize primary and secondary research to build nuanced audience portraits — going beyond demographics to map media habits, cultural touchpoints, platform behavior, and moments of peak receptivity. Identify non-obvious audience insights that form the strategic backbone of new business pitches and client recommendations. Develop reusable research frameworks and proprietary points of view that sharpen the agency's strategic differentiation.
• Media Innovation Ideation. Translate audience intelligence and cultural insight into big, executional media ideas — concepts that are surprising, channel-native, and grounded in research. Develop ideas that leverage non-traditional media opportunities: talent and cultural figure integrations, IP and brand partnerships, experiential media, platform-specific formats, and tentpole cultural moments. Ensure that media channel recommendations and creative concepts are directly informed by data — articulating a clear logical bridge from insight to idea.
• New Business Pitch Leadership. Serve as a primary strategic voice in new business pitches, owning the cultural, audience, and innovation narrative within agency presentations. Write compelling briefs and strategic frameworks that elevate work from executional planning to idea-driven platforms — giving creative and media teams a clear, inspiring foundation to build from. Collaborate with agency leadership and cross-functional pitch teams to shape a compelling, differentiated strategic story from brief to final presentation. Identify prospective client opportunities and develop proactive, speculative concepts that demonstrate the agency's cultural and media capabilities. Serve as a skilled cross-collaborator across agency partners within the Meet The People family — proactively engaging sister agencies and practice areas to inform and elevate holistic campaign strategies, including creative, brand positioning, experiential, and any other element of a fully integrated advertising campaign.
• High-Profile Client Engagement. Partner with account and integrated media teams to bring senior strategic perspective to select existing client relationships at pivotal moments — annual planning, competitive reviews, campaign launches, and upsell opportunities. Develop tailored cultural intelligence and audience insight reports for high-value clients seeking to deepen their connection to a specific audience or cultural moment.
• Agency Thought Leadership & Strategic Positioning. Build and represent the agency's cultural and strategic point of view externally — through speaking engagements, published content, conference presence, and industry networking. Introduce new thinking around emerging platforms, creators, content formats, and data signals — challenging briefs and pushing teams toward more differentiated, idea-led solutions. Contribute to the agency's positioning as a culturally-intelligent, insight-driven media partner capable of moving at the speed of culture.
  
  

What Success Looks Like

• New business presentations are distinctive, insight-driven, and idea-led — with a clear through-line from audience truth to media concept.
• Internal teams and agency partners consistently seek this role out as a strategic thought partner, not just a resource.
• Clients recognize and value the agency's cultural intelligence as a differentiator in the relationship.
• Cultural moments are identified and converted into actionable client concepts quickly — before the window closes.
• Campaigns and concepts originating from this role resonate in culture and contribute to measurable business impact.

Supervisory Responsibilities - 

• No supervisory responsibilities. This is a senior individual contributor role.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10–15+ years of progressive experience in media strategy, brand strategy, cultural strategy, communications planning, or a closely related discipline — ideally within an agency environment. 
• Demonstrated experience contributing to or leading new business pitches with a measurable record of success. 
• Experience working across integrated media channels including digital video, paid social, out-of-home, and emerging platforms.
• Skills & Technical Proficiency: Deep proficiency with audience research and cultural intelligence tools such as MRI-Simmons, GWI, Sparktoro, Mintel, or equivalent social listening and data platforms. 
• Strong working knowledge of the media landscape — paid, earned, and owned — and how channels work together to reach specific audiences. 
• Proficiency in presentation software (PowerPoint, Google Slides, Keynote) with the ability to build and deliver compelling, visually engaging presentations. 
• Familiarity with social media platforms and their cultural dynamics across audiences and demographics.
• Traits: Executive presence with the ability to represent the agency's cultural and strategic POV at the highest levels; identifies patterns and insights that others overlook, and thinks in ideas and narratives rather than tactics and formats; instinctive cultural fluency with a proven ability to move at the speed of relevance; quick-turn agility balanced with strategic rigor; fluent in both data and creativity — able to challenge and elevate a brief rather than simply respond to it; natural connector and cross-collaborator who builds trust across creative, media, and leadership teams; highly articulate with the ability to command a room and make complex ideas feel simple and exciting; comfortable with ambiguity and energized by building in fast-moving environments; willing and able to travel for conferences, client engagements, and cultural events.

Licenses/Certifications:

• Web analytics platform training and certification required within six months; renewed annually.
• Scrum Essentials and Agile Essentials on-demand courses required within six months.

Education

• Bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, communications, or a related field preferred; or an equivalent combination of education and experience. 

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Vice President, Cultural & Creative Media Innovation is a senior individual contributor who serves as the agency's foremost authority on culture, audience behavior, and media innovation. This role exists primarily to fuel new business growth (approximately 80% of responsibilities) by translating real-time cultural intelligence and audience research into bold, media-first ideas that win pitches and open doors. A smaller but meaningful portion of the role (approximately 20%) supports high-profile existing client engagements at critical moments. Reporting directly to agency leadership, this position operates with a high degree of autonomy and is expected to move quickly — identifying a culturally relevant moment one day and having a client-ready concept the following day.

Essential Duties and Responsibilities (Other duties may be assigned)

• Cultural Intelligence & Real-Time Trend Monitoring. Monitor culture, media, social platforms, sports, entertainment, and current events on a continuous basis to identify timely, relevant moments that can be activated on behalf of clients or new business prospects. Operate with a quick-turn mentality — when a cultural moment emerges (e.g., an athlete's viral on-air comment, a breakout meme, an unexpected brand opportunity), rapidly assess its relevance and develop an actionable idea before the moment passes. Attend major cultural events, industry conferences (including South X Southwest and similar), and media and entertainment activations annually to stay on the leading edge of emerging trends, platforms, and consumer behaviors.
• Audience Research & Insight Development. Conduct and synthesize primary and secondary research to build nuanced audience portraits — going beyond demographics to map media habits, cultural touchpoints, platform behavior, and moments of peak receptivity. Identify non-obvious audience insights that form the strategic backbone of new business pitches and client recommendations. Develop reusable research frameworks and proprietary points of view that sharpen the agency's strategic differentiation.
• Media Innovation Ideation. Translate audience intelligence and cultural insight into big, executional media ideas — concepts that are surprising, channel-native, and grounded in research. Develop ideas that leverage non-traditional media opportunities: talent and cultural figure integrations, IP and brand partnerships, experiential media, platform-specific formats, and tentpole cultural moments. Ensure that media channel recommendations and creative concepts are directly informed by data — articulating a clear logical bridge from insight to idea.
• New Business Pitch Leadership. Serve as a primary strategic voice in new business pitches, owning the cultural, audience, and innovation narrative within agency presentations. Write compelling briefs and strategic frameworks that elevate work from executional planning to idea-driven platforms — giving creative and media teams a clear, inspiring foundation to build from. Collaborate with agency leadership and cross-functional pitch teams to shape a compelling, differentiated strategic story from brief to final presentation. Identify prospective client opportunities and develop proactive, speculative concepts that demonstrate the agency's cultural and media capabilities. Serve as a skilled cross-collaborator across agency partners within the Meet The People family — proactively engaging sister agencies and practice areas to inform and elevate holistic campaign strategies, including creative, brand positioning, experiential, and any other element of a fully integrated advertising campaign.
• High-Profile Client Engagement. Partner with account and integrated media teams to bring senior strategic perspective to select existing client relationships at pivotal moments — annual planning, competitive reviews, campaign launches, and upsell opportunities. Develop tailored cultural intelligence and audience insight reports for high-value clients seeking to deepen their connection to a specific audience or cultural moment.
• Agency Thought Leadership & Strategic Positioning. Build and represent the agency's cultural and strategic point of view externally — through speaking engagements, published content, conference presence, and industry networking. Introduce new thinking around emerging platforms, creators, content formats, and data signals — challenging briefs and pushing teams toward more differentiated, idea-led solutions. Contribute to the agency's positioning as a culturally-intelligent, insight-driven media partner capable of moving at the speed of culture.
  
  

What Success Looks Like

• New business presentations are distinctive, insight-driven, and idea-led — with a clear through-line from audience truth to media concept.
• Internal teams and agency partners consistently seek this role out as a strategic thought partner, not just a resource.
• Clients recognize and value the agency's cultural intelligence as a differentiator in the relationship.
• Cultural moments are identified and converted into actionable client concepts quickly — before the window closes.
• Campaigns and concepts originating from this role resonate in culture and contribute to measurable business impact.

Supervisory Responsibilities - 

• No supervisory responsibilities. This is a senior individual contributor role.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10–15+ years of progressive experience in media strategy, brand strategy, cultural strategy, communications planning, or a closely related discipline — ideally within an agency environment. 
• Demonstrated experience contributing to or leading new business pitches with a measurable record of success. 
• Experience working across integrated media channels including digital video, paid social, out-of-home, and emerging platforms.
• Skills & Technical Proficiency: Deep proficiency with audience research and cultural intelligence tools such as MRI-Simmons, GWI, Sparktoro, Mintel, or equivalent social listening and data platforms. 
• Strong working knowledge of the media landscape — paid, earned, and owned — and how channels work together to reach specific audiences. 
• Proficiency in presentation software (PowerPoint, Google Slides, Keynote) with the ability to build and deliver compelling, visually engaging presentations. 
• Familiarity with social media platforms and their cultural dynamics across audiences and demographics.
• Traits: Executive presence with the ability to represent the agency's cultural and strategic POV at the highest levels; identifies patterns and insights that others overlook, and thinks in ideas and narratives rather than tactics and formats; instinctive cultural fluency with a proven ability to move at the speed of relevance; quick-turn agility balanced with strategic rigor; fluent in both data and creativity — able to challenge and elevate a brief rather than simply respond to it; natural connector and cross-collaborator who builds trust across creative, media, and leadership teams; highly articulate with the ability to command a room and make complex ideas feel simple and exciting; comfortable with ambiguity and energized by building in fast-moving environments; willing and able to travel for conferences, client engagements, and cultural events.

Licenses/Certifications:

• Web analytics platform training and certification required within six months; renewed annually.
• Scrum Essentials and Agile Essentials on-demand courses required within six months.

Education

• Bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, communications, or a related field preferred; or an equivalent combination of education and experience. 

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Vice President, Cultural & Creative Media Innovation is a senior individual contributor who serves as the agency's foremost authority on culture, audience behavior, and media innovation. This role exists primarily to fuel new business growth (approximately 80% of responsibilities) by translating real-time cultural intelligence and audience research into bold, media-first ideas that win pitches and open doors. A smaller but meaningful portion of the role (approximately 20%) supports high-profile existing client engagements at critical moments. Reporting directly to agency leadership, this position operates with a high degree of autonomy and is expected to move quickly — identifying a culturally relevant moment one day and having a client-ready concept the following day.

Essential Duties and Responsibilities (Other duties may be assigned)

• Cultural Intelligence & Real-Time Trend Monitoring. Monitor culture, media, social platforms, sports, entertainment, and current events on a continuous basis to identify timely, relevant moments that can be activated on behalf of clients or new business prospects. Operate with a quick-turn mentality — when a cultural moment emerges (e.g., an athlete's viral on-air comment, a breakout meme, an unexpected brand opportunity), rapidly assess its relevance and develop an actionable idea before the moment passes. Attend major cultural events, industry conferences (including South X Southwest and similar), and media and entertainment activations annually to stay on the leading edge of emerging trends, platforms, and consumer behaviors.
• Audience Research & Insight Development. Conduct and synthesize primary and secondary research to build nuanced audience portraits — going beyond demographics to map media habits, cultural touchpoints, platform behavior, and moments of peak receptivity. Identify non-obvious audience insights that form the strategic backbone of new business pitches and client recommendations. Develop reusable research frameworks and proprietary points of view that sharpen the agency's strategic differentiation.
• Media Innovation Ideation. Translate audience intelligence and cultural insight into big, executional media ideas — concepts that are surprising, channel-native, and grounded in research. Develop ideas that leverage non-traditional media opportunities: talent and cultural figure integrations, IP and brand partnerships, experiential media, platform-specific formats, and tentpole cultural moments. Ensure that media channel recommendations and creative concepts are directly informed by data — articulating a clear logical bridge from insight to idea.
• New Business Pitch Leadership. Serve as a primary strategic voice in new business pitches, owning the cultural, audience, and innovation narrative within agency presentations. Write compelling briefs and strategic frameworks that elevate work from executional planning to idea-driven platforms — giving creative and media teams a clear, inspiring foundation to build from. Collaborate with agency leadership and cross-functional pitch teams to shape a compelling, differentiated strategic story from brief to final presentation. Identify prospective client opportunities and develop proactive, speculative concepts that demonstrate the agency's cultural and media capabilities. Serve as a skilled cross-collaborator across agency partners within the Meet The People family — proactively engaging sister agencies and practice areas to inform and elevate holistic campaign strategies, including creative, brand positioning, experiential, and any other element of a fully integrated advertising campaign.
• High-Profile Client Engagement. Partner with account and integrated media teams to bring senior strategic perspective to select existing client relationships at pivotal moments — annual planning, competitive reviews, campaign launches, and upsell opportunities. Develop tailored cultural intelligence and audience insight reports for high-value clients seeking to deepen their connection to a specific audience or cultural moment.
• Agency Thought Leadership & Strategic Positioning. Build and represent the agency's cultural and strategic point of view externally — through speaking engagements, published content, conference presence, and industry networking. Introduce new thinking around emerging platforms, creators, content formats, and data signals — challenging briefs and pushing teams toward more differentiated, idea-led solutions. Contribute to the agency's positioning as a culturally-intelligent, insight-driven media partner capable of moving at the speed of culture.
  
  

What Success Looks Like

• New business presentations are distinctive, insight-driven, and idea-led — with a clear through-line from audience truth to media concept.
• Internal teams and agency partners consistently seek this role out as a strategic thought partner, not just a resource.
• Clients recognize and value the agency's cultural intelligence as a differentiator in the relationship.
• Cultural moments are identified and converted into actionable client concepts quickly — before the window closes.
• Campaigns and concepts originating from this role resonate in culture and contribute to measurable business impact.

Supervisory Responsibilities - 

• No supervisory responsibilities. This is a senior individual contributor role.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10–15+ years of progressive experience in media strategy, brand strategy, cultural strategy, communications planning, or a closely related discipline — ideally within an agency environment. 
• Demonstrated experience contributing to or leading new business pitches with a measurable record of success. 
• Experience working across integrated media channels including digital video, paid social, out-of-home, and emerging platforms.
• Skills & Technical Proficiency: Deep proficiency with audience research and cultural intelligence tools such as MRI-Simmons, GWI, Sparktoro, Mintel, or equivalent social listening and data platforms. 
• Strong working knowledge of the media landscape — paid, earned, and owned — and how channels work together to reach specific audiences. 
• Proficiency in presentation software (PowerPoint, Google Slides, Keynote) with the ability to build and deliver compelling, visually engaging presentations. 
• Familiarity with social media platforms and their cultural dynamics across audiences and demographics.
• Traits: Executive presence with the ability to represent the agency's cultural and strategic POV at the highest levels; identifies patterns and insights that others overlook, and thinks in ideas and narratives rather than tactics and formats; instinctive cultural fluency with a proven ability to move at the speed of relevance; quick-turn agility balanced with strategic rigor; fluent in both data and creativity — able to challenge and elevate a brief rather than simply respond to it; natural connector and cross-collaborator who builds trust across creative, media, and leadership teams; highly articulate with the ability to command a room and make complex ideas feel simple and exciting; comfortable with ambiguity and energized by building in fast-moving environments; willing and able to travel for conferences, client engagements, and cultural events.

Licenses/Certifications:

• Web analytics platform training and certification required within six months; renewed annually.
• Scrum Essentials and Agile Essentials on-demand courses required within six months.

Education

• Bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, communications, or a related field preferred; or an equivalent combination of education and experience. 

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Vice President, Cultural & Creative Media Innovationis a senior individual contributor who serves as the agency's foremost authority on culture, audience behavior, and media innovation. This role exists primarily to fuel new business growth (approximately 80% of responsibilities) by translating real-time cultural intelligence and audience research into bold, media-first ideas that win pitches and open doors. A smaller but meaningful portion of the role (approximately 20%) supports high-profile existing client engagements at critical moments. Reporting directly to agency leadership, this position operates with a high degree of autonomy and is expected to move quickly — identifying a culturally relevant moment one day and having a client-ready concept the following day.

Essential Duties and Responsibilities (Other duties may be assigned)

• Cultural Intelligence & Real-Time Trend Monitoring. Monitor culture, media, social platforms, sports, entertainment, and current events on a continuous basis to identify timely, relevant moments that can be activated on behalf of clients or new business prospects. Operate with a quick-turn mentality — when a cultural moment emerges (e.g., an athlete's viral on-air comment, a breakout meme, an unexpected brand opportunity), rapidly assess its relevance and develop an actionable idea before the moment passes. Attend major cultural events, industry conferences (including South X Southwest and similar), and media and entertainment activations annually to stay on the leading edge of emerging trends, platforms, and consumer behaviors.
• Audience Research & Insight Development. Conduct and synthesize primary and secondary research to build nuanced audience portraits — going beyond demographics to map media habits, cultural touchpoints, platform behavior, and moments of peak receptivity. Identify non-obvious audience insights that form the strategic backbone of new business pitches and client recommendations. Develop reusable research frameworks and proprietary points of view that sharpen the agency's strategic differentiation.
• Media Innovation Ideation. Translate audience intelligence and cultural insight into big, executional media ideas — concepts that are surprising, channel-native, and grounded in research. Develop ideas that leverage non-traditional media opportunities: talent and cultural figure integrations, IP and brand partnerships, experiential media, platform-specific formats, and tentpole cultural moments. Ensure that media channel recommendations and creative concepts are directly informed by data — articulating a clear logical bridge from insight to idea.
• New Business Pitch Leadership. Serve as a primary strategic voice in new business pitches, owning the cultural, audience, and innovation narrative within agency presentations. Write compelling briefs and strategic frameworks that elevate work from executional planning to idea-driven platforms — giving creative and media teams a clear, inspiring foundation to build from. Collaborate with agency leadership and cross-functional pitch teams to shape a compelling, differentiated strategic story from brief to final presentation. Identify prospective client opportunities and develop proactive, speculative concepts that demonstrate the agency's cultural and media capabilities. Serve as a skilled cross-collaborator across agency partners within the Meet The People family — proactively engaging sister agencies and practice areas to inform and elevate holistic campaign strategies, including creative, brand positioning, experiential, and any other element of a fully integrated advertising campaign.
• High-Profile Client Engagement. Partner with account and integrated media teams to bring senior strategic perspective to select existing client relationships at pivotal moments — annual planning, competitive reviews, campaign launches, and upsell opportunities. Develop tailored cultural intelligence and audience insight reports for high-value clients seeking to deepen their connection to a specific audience or cultural moment.
• Agency Thought Leadership & Strategic Positioning. Build and represent the agency's cultural and strategic point of view externally — through speaking engagements, published content, conference presence, and industry networking. Introduce new thinking around emerging platforms, creators, content formats, and data signals — challenging briefs and pushing teams toward more differentiated, idea-led solutions. Contribute to the agency's positioning as a culturally-intelligent, insight-driven media partner capable of moving at the speed of culture.
  
  

What Success Looks Like

• New business presentations are distinctive, insight-driven, and idea-led — with a clear through-line from audience truth to media concept.
• Internal teams and agency partners consistently seek this role out as a strategic thought partner, not just a resource.
• Clients recognize and value the agency's cultural intelligence as a differentiator in the relationship.
• Cultural moments are identified and converted into actionable client concepts quickly — before the window closes.
• Campaigns and concepts originating from this role resonate in culture and contribute to measurable business impact.

Supervisory Responsibilities - 

• No supervisory responsibilities. This is a senior individual contributor role.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10–15+ years of progressive experience in media strategy, brand strategy, cultural strategy, communications planning, or a closely related discipline — ideally within an agency environment. 
• Demonstrated experience contributing to or leading new business pitches with a measurable record of success. 
• Experience working across integrated media channels including digital video, paid social, out-of-home, and emerging platforms.
• Skills & Technical Proficiency: Deep proficiency with audience research and cultural intelligence tools such as MRI-Simmons, GWI, Sparktoro, Mintel, or equivalent social listening and data platforms. 
• Strong working knowledge of the media landscape — paid, earned, and owned — and how channels work together to reach specific audiences. 
• Proficiency in presentation software (PowerPoint, Google Slides, Keynote) with the ability to build and deliver compelling, visually engaging presentations. 
• Familiarity with social media platforms and their cultural dynamics across audiences and demographics.
• Traits: Executive presence with the ability to represent the agency's cultural and strategic POV at the highest levels; identifies patterns and insights that others overlook, and thinks in ideas and narratives rather than tactics and formats; instinctive cultural fluency with a proven ability to move at the speed of relevance; quick-turn agility balanced with strategic rigor; fluent in both data and creativity — able to challenge and elevate a brief rather than simply respond to it; natural connector and cross-collaborator who builds trust across creative, media, and leadership teams; highly articulate with the ability to command a room and make complex ideas feel simple and exciting; comfortable with ambiguity and energized by building in fast-moving environments; willing and able to travel for conferences, client engagements, and cultural events.

Licenses/Certifications:

• Web analytics platform training and certification required within six months; renewed annually.
• Scrum Essentials and Agile Essentials on-demand courses required within six months.

Education

• Bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, communications, or a related field preferred; or an equivalent combination of education and experience. 

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Vice President, Cultural & Creative Media Innovation is a senior individual contributor who serves as the agency's foremost authority on culture, audience behavior, and media innovation. This role exists primarily to fuel new business growth (approximately 80% of responsibilities) by translating real-time cultural intelligence and audience research into bold, media-first ideas that win pitches and open doors. A smaller but meaningful portion of the role (approximately 20%) supports high-profile existing client engagements at critical moments. Reporting directly to agency leadership, this position operates with a high degree of autonomy and is expected to move quickly — identifying a culturally relevant moment one day and having a client-ready concept the following day.

Essential Duties and Responsibilities (Other duties may be assigned)

• Cultural Intelligence & Real-Time Trend Monitoring. Monitor culture, media, social platforms, sports, entertainment, and current events on a continuous basis to identify timely, relevant moments that can be activated on behalf of clients or new business prospects. Operate with a quick-turn mentality — when a cultural moment emerges (e.g., an athlete's viral on-air comment, a breakout meme, an unexpected brand opportunity), rapidly assess its relevance and develop an actionable idea before the moment passes. Attend major cultural events, industry conferences (including South X Southwest and similar), and media and entertainment activations annually to stay on the leading edge of emerging trends, platforms, and consumer behaviors.
• Audience Research & Insight Development. Conduct and synthesize primary and secondary research to build nuanced audience portraits — going beyond demographics to map media habits, cultural touchpoints, platform behavior, and moments of peak receptivity. Identify non-obvious audience insights that form the strategic backbone of new business pitches and client recommendations. Develop reusable research frameworks and proprietary points of view that sharpen the agency's strategic differentiation.
• Media Innovation Ideation. Translate audience intelligence and cultural insight into big, executional media ideas — concepts that are surprising, channel-native, and grounded in research. Develop ideas that leverage non-traditional media opportunities: talent and cultural figure integrations, IP and brand partnerships, experiential media, platform-specific formats, and tentpole cultural moments. Ensure that media channel recommendations and creative concepts are directly informed by data — articulating a clear logical bridge from insight to idea.
• New Business Pitch Leadership. Serve as a primary strategic voice in new business pitches, owning the cultural, audience, and innovation narrative within agency presentations. Write compelling briefs and strategic frameworks that elevate work from executional planning to idea-driven platforms — giving creative and media teams a clear, inspiring foundation to build from. Collaborate with agency leadership and cross-functional pitch teams to shape a compelling, differentiated strategic story from brief to final presentation. Identify prospective client opportunities and develop proactive, speculative concepts that demonstrate the agency's cultural and media capabilities. Serve as a skilled cross-collaborator across agency partners within the Meet The People family — proactively engaging sister agencies and practice areas to inform and elevate holistic campaign strategies, including creative, brand positioning, experiential, and any other element of a fully integrated advertising campaign.
• High-Profile Client Engagement. Partner with account and integrated media teams to bring senior strategic perspective to select existing client relationships at pivotal moments — annual planning, competitive reviews, campaign launches, and upsell opportunities. Develop tailored cultural intelligence and audience insight reports for high-value clients seeking to deepen their connection to a specific audience or cultural moment.
• Agency Thought Leadership & Strategic Positioning. Build and represent the agency's cultural and strategic point of view externally — through speaking engagements, published content, conference presence, and industry networking. Introduce new thinking around emerging platforms, creators, content formats, and data signals — challenging briefs and pushing teams toward more differentiated, idea-led solutions. Contribute to the agency's positioning as a culturally-intelligent, insight-driven media partner capable of moving at the speed of culture.
  
  

What Success Looks Like

• New business presentations are distinctive, insight-driven, and idea-led — with a clear through-line from audience truth to media concept.
• Internal teams and agency partners consistently seek this role out as a strategic thought partner, not just a resource.
• Clients recognize and value the agency's cultural intelligence as a differentiator in the relationship.
• Cultural moments are identified and converted into actionable client concepts quickly — before the window closes.
• Campaigns and concepts originating from this role resonate in culture and contribute to measurable business impact.

Supervisory Responsibilities - 

• No supervisory responsibilities. This is a senior individual contributor role.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 10–15+ years of progressive experience in media strategy, brand strategy, cultural strategy, communications planning, or a closely related discipline — ideally within an agency environment. 
• Demonstrated experience contributing to or leading new business pitches with a measurable record of success. 
• Experience working across integrated media channels including digital video, paid social, out-of-home, and emerging platforms.
• Skills & Technical Proficiency: Deep proficiency with audience research and cultural intelligence tools such as MRI-Simmons, GWI, Sparktoro, Mintel, or equivalent social listening and data platforms. 
• Strong working knowledge of the media landscape — paid, earned, and owned — and how channels work together to reach specific audiences. 
• Proficiency in presentation software (PowerPoint, Google Slides, Keynote) with the ability to build and deliver compelling, visually engaging presentations. 
• Familiarity with social media platforms and their cultural dynamics across audiences and demographics.
• Traits: Executive presence with the ability to represent the agency's cultural and strategic POV at the highest levels; identifies patterns and insights that others overlook, and thinks in ideas and narratives rather than tactics and formats; instinctive cultural fluency with a proven ability to move at the speed of relevance; quick-turn agility balanced with strategic rigor; fluent in both data and creativity — able to challenge and elevate a brief rather than simply respond to it; natural connector and cross-collaborator who builds trust across creative, media, and leadership teams; highly articulate with the ability to command a room and make complex ideas feel simple and exciting; comfortable with ambiguity and energized by building in fast-moving environments; willing and able to travel for conferences, client engagements, and cultural events.

Licenses/Certifications:

• Web analytics platform training and certification required within six months; renewed annually.
• Scrum Essentials and Agile Essentials on-demand courses required within six months.

Education

• Bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, communications, or a related field preferred; or an equivalent combination of education and experience. 

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Objective

The Visual Manager is a member of the store leadership team who deals with ALO’s visual and product strategy in the store. This individual is passionate about planning, product knowledge, analyzing reporting and visual execution – all with a lens on driving efficient and effective visual merchandising. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Lead strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and partnership of General/Store Manager  
• Effectively plans Visual floor changes through payroll management and adapting visual support to the needs of the business.
• Own visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General/Store Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy 

Flow Experience Leader 

• Oversees the execution of deliverables on sales floor, achieving KPI’s, while protecting operational efficiency and visual sets
• Collaborates and implements General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve visual and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Aligns with and embodies ALO’s Guiding Principles
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies Alo’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies Alo’s guiding principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-3

#li-onsite

Open position in Columbia, MO or St Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Staff Accountant is a high-impact role within the finance organization at True Independent Holdings, serving as a key partner to the CFO and supporting Controllers across both digital and traditional media agencies.

This position provides hands-on support across accounting operations, financial reporting, and cash management. The Staff Accountant will build deep knowledge across multiple agencies and be prepared to step into support Controllers as needed, ensuring continuity and scalability of the finance function.

Essential Duties and Responsibilities (Other duties may be assigned)

CFO & Finance Leadership Support

• Serve as a primary support resource to the CFO across financial operations, reporting, and strategic initiatives
• Partner with the CFO to drive consistency, discipline, and best practices across all agencies
• Assist in reviewing financial performance, identifying risks, and supporting decision-making

Controller Support (Digital & Traditional Media)

• Support Controllers across multiple agencies, including both digital and traditional media businesses
• Provide hands-on assistance with:
• Month-end, quarter-end, and year-end close processes
• General ledger maintenance and account reconciliations
• Journal entries and supporting documentation
• Step in to support or backfill Controller responsibilities during absences, transitions, or periods of high demand

Accounting Operations & Financial Integrity

• Ensure accuracy and integrity of financial data across multiple entities
• Lead for balance sheet reconciliations, including cash, AR, AP, prepaids, accruals, and credit cards
• Support revenue recognition and cost alignment related to media activities
• Review financial data and reconcile discrepancies across systems and reports

Media Billing & Working Capital Support

• Support media billing processes, ensuring accuracy and completeness
• Assist in reconciling client billing, vendor invoices, and media activity
• Support accounts receivable tracking, collections, and aging analysis
• Help monitor working capital, including timing of receivables and payables

Cash Management & Forecasting

• Assist with cash reporting, cash flow analysis, and short- and long-term cash projections
• Support monitoring of cash activity across agencies, including inflows and outflows
• Assist in managing liquidity and identifying cash-related risks or opportunities

Audit & Compliance

• Support the annual audit process by preparing schedules and gathering supporting documentation
• Work with Controllers to ensure timely and accurate audit deliverables
• Ensure adherence to GAAP and internal accounting policies

Systems, Process Improvement & Scalability

• Support accounting operations within Microsoft Dynamics 365 Business Central (or similar ERP systems)
• Identify and implement process improvements to enhance efficiency, accuracy, and scalability
• Assist with system transitions, integrations, and reporting enhancements

Training & Succession Development

• Develop the skills and knowledge necessary to eventually step into a Controller role
• Build cross-agency expertise to ensure continuity of operations
• Provide guidance and support to junior accounting staff as appropriate

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of accounting principles and financial reporting (GAAP)
• Experience in a multi-entity or multi-business environment preferred
• Ability to operate both hands-on and at a higher strategic level
• Strong analytical, problem-solving, and organizational skills
• Experience with Microsoft Dynamics 365 Business Central or similar ERP system highly preferred.
• Strong Excel skills.
• High attention to detail and commitment to accuracy
• Strong communication skills and ability to collaborate across teams
• 1-3+ years of accounting experience
• Experience in agency, media, or similar service-based industries preferred

Education

• Bachelor’s degree in Accounting, Finance, or related field required

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in Columbia, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Financial Analyst – Financial Reporting Analyst is responsible for the preparation, accuracy, and delivery of financial reporting across True Independent Holdings and its
portfolio of agencies. This role plays a key part in supporting month-end close, forecasting cycles, and budgeting processes, while also owning financial performance analysis for assigned agencies or functional areas.

The position partners closely with the CFO and agency leadership to enhance financial visibility, improve reporting processes, and deliver actionable insights that support strategic decision-making. This is a high-impact, high-visibility role with significant exposure to senior leadership and opportunities for growth.

Essential Duties and Responsibilities (Other duties may be assigned)

Financial Reporting & Close Support

• Prepare and deliver monthly financial reporting packages for each agency, including actual results and updated forecasts
  Consolidate financial information and submit reporting to holding company Meet the People (MTP)
• Ensure accuracy, consistency, and timeliness of all financial reports
• Support month-end close and forecast cycles by gathering data, updating templates, and ensuring completeness and timeliness of submissions

Budgeting, Forecasting & Performance Management

• Own budgeting, forecasting, and financial performance for assigned agencies or functional areas
• Partner directly with agency leads to manage financial performance, analyze trends, and explain variances
• Support the annual budgeting process and coordinate submission of budgets to MTP
• Assist in developing and maintaining financial models to support planning and decision-making

Ad Hoc and External Reporting

• Respond to and fulfill ad hoc reporting requests from Meet the People (MTP) and internal leadership
• Gather, validate, and present financial data to meet external reporting
  requirements

Audit and Compliance

• Coordinate and prepare documentation for the annual audit process
• Work with agency teams to gather and validate audit support
• Ensure compliance with internal policies and external reporting requirements

Data Integrity & Process Improvement

• Maintain consistency and integrity of financial data across systems
• Identify opportunities to improve reporting processes, workflows, and efficiency
• Support system enhancements and transitions (e.g., ERP or reporting tools)

Collaboration and Support

• Partner with the CFO and agency leadership on financial reporting and performance insights
• Collaborate cross-functionally to support business initiatives and strategic projects
• Assist with special projects and additional reporting requirements as needed

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong analytical and problem-solving skills
• Advanced proficiency in Microsoft Excel
• Solid understanding of financial statements and reporting processes
• Ability to manage multiple priorities and deadlines across entities
• Strong communication skills with the ability to partner cross-functionally
• 2–5 years of experience in financial reporting, FP&A, and/or accounting
• Experience working with financial systems and reporting tools (preferred)

Education

• Bachelor’s degree in Accounting, Finance, Business, or related field

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in Columbia, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Financial Analyst – Financial Reporting Analyst is responsible for the preparation, accuracy, and delivery of financial reporting across True Independent Holdings and its
portfolio of agencies. This role plays a key part in supporting month-end close, forecasting cycles, and budgeting processes, while also owning financial performance analysis for assigned agencies or functional areas.

The position partners closely with the CFO and agency leadership to enhance financial visibility, improve reporting processes, and deliver actionable insights that support strategic decision-making. This is a high-impact, high-visibility role with significant exposure to senior leadership and opportunities for growth.

Essential Duties and Responsibilities (Other duties may be assigned)

Financial Reporting & Close Support

• Prepare and deliver monthly financial reporting packages for each agency, including actual results and updated forecasts
  Consolidate financial information and submit reporting to holding company Meet the People (MTP)
• Ensure accuracy, consistency, and timeliness of all financial reports
• Support month-end close and forecast cycles by gathering data, updating templates, and ensuring completeness and timeliness of submissions

Budgeting, Forecasting & Performance Management

• Own budgeting, forecasting, and financial performance for assigned agencies or functional areas
• Partner directly with agency leads to manage financial performance, analyze trends, and explain variances
• Support the annual budgeting process and coordinate submission of budgets to MTP
• Assist in developing and maintaining financial models to support planning and decision-making

Ad Hoc and External Reporting

• Respond to and fulfill ad hoc reporting requests from Meet the People (MTP) and internal leadership
• Gather, validate, and present financial data to meet external reporting
  requirements

Audit and Compliance

• Coordinate and prepare documentation for the annual audit process
• Work with agency teams to gather and validate audit support
• Ensure compliance with internal policies and external reporting requirements

Data Integrity & Process Improvement

• Maintain consistency and integrity of financial data across systems
• Identify opportunities to improve reporting processes, workflows, and efficiency
• Support system enhancements and transitions (e.g., ERP or reporting tools)

Collaboration and Support

• Partner with the CFO and agency leadership on financial reporting and performance insights
• Collaborate cross-functionally to support business initiatives and strategic projects
• Assist with special projects and additional reporting requirements as needed

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong analytical and problem-solving skills
• Advanced proficiency in Microsoft Excel
• Solid understanding of financial statements and reporting processes
• Ability to manage multiple priorities and deadlines across entities
• Strong communication skills with the ability to partner cross-functionally
• 2–5 years of experience in financial reporting, FP&A, and/or accounting
• Experience working with financial systems and reporting tools (preferred)

Education

• Bachelor’s degree in Accounting, Finance, Business, or related field

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in Columbia, MO or St Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Staff Accountant is a high-impact role within the finance organization at True Independent Holdings, serving as a key partner to the CFO and supporting Controllers across both digital and traditional media agencies.

This position provides hands-on support across accounting operations, financial reporting, and cash management. The Staff Accountant will build deep knowledge across multiple agencies and be prepared to step into support Controllers as needed, ensuring continuity and scalability of the finance function.

Essential Duties and Responsibilities (Other duties may be assigned)

CFO & Finance Leadership Support

• Serve as a primary support resource to the CFO across financial operations, reporting, and strategic initiatives
• Partner with the CFO to drive consistency, discipline, and best practices across all agencies
• Assist in reviewing financial performance, identifying risks, and supporting decision-making

Controller Support (Digital & Traditional Media)

• Support Controllers across multiple agencies, including both digital and traditional media businesses
• Provide hands-on assistance with:
• Month-end, quarter-end, and year-end close processes
• General ledger maintenance and account reconciliations
• Journal entries and supporting documentation
• Step in to support or backfill Controller responsibilities during absences, transitions, or periods of high demand

Accounting Operations & Financial Integrity

• Ensure accuracy and integrity of financial data across multiple entities
• Lead for balance sheet reconciliations, including cash, AR, AP, prepaids, accruals, and credit cards
• Support revenue recognition and cost alignment related to media activities
• Review financial data and reconcile discrepancies across systems and reports

Media Billing & Working Capital Support

• Support media billing processes, ensuring accuracy and completeness
• Assist in reconciling client billing, vendor invoices, and media activity
• Support accounts receivable tracking, collections, and aging analysis
• Help monitor working capital, including timing of receivables and payables

Cash Management & Forecasting

• Assist with cash reporting, cash flow analysis, and short- and long-term cash projections
• Support monitoring of cash activity across agencies, including inflows and outflows
• Assist in managing liquidity and identifying cash-related risks or opportunities

Audit & Compliance

• Support the annual audit process by preparing schedules and gathering supporting documentation
• Work with Controllers to ensure timely and accurate audit deliverables
• Ensure adherence to GAAP and internal accounting policies

Systems, Process Improvement & Scalability

• Support accounting operations within Microsoft Dynamics 365 Business Central (or similar ERP systems)
• Identify and implement process improvements to enhance efficiency, accuracy, and scalability
• Assist with system transitions, integrations, and reporting enhancements

Training & Succession Development

• Develop the skills and knowledge necessary to eventually step into a Controller role
• Build cross-agency expertise to ensure continuity of operations
• Provide guidance and support to junior accounting staff as appropriate

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of accounting principles and financial reporting (GAAP)
• Experience in a multi-entity or multi-business environment preferred
• Ability to operate both hands-on and at a higher strategic level
• Strong analytical, problem-solving, and organizational skills
• Experience with Microsoft Dynamics 365 Business Central or similar ERP system highly preferred.
• Strong Excel skills.
• High attention to detail and commitment to accuracy
• Strong communication skills and ability to collaborate across teams
• 1-3+ years of accounting experience
• Experience in agency, media, or similar service-based industries preferred

Education

• Bachelor’s degree in Accounting, Finance, or related field required

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Manager is responsible for managing the day-to-day execution of agency and client projects across an assigned portfolio of clients. Working under the direction of senior team members, you will maintain a clear understanding of each client’s business, marketing initiatives, and competitive landscape to oversee all details related to plan development and execution. You will serve as the primary daily client contact and be accountable for the quality, accuracy, and storytelling strength of all client-facing work.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Client Communication: Serve as the day-to-day client contact; lead meetings, create agendas, produce accurate meeting summaries, and follow up on next steps. You are expected to respond promptly to client communications, handle after-hours emergencies, and anticipate and escalate problems appropriately.
• Project & Deliverable Oversight: Author or co-author business, media, and project briefs alongside the agency team. Oversee the quality and presentation of client deliverables—such as research, measurement and channel strategies, tactical plans, QA, reporting, and buy summaries.
• Approvals & Quality Assurance: Secure written client approvals for all milestone deliverables, manage client credit applications for integrated media, and ensure all deliverables align with the agency’s quality standards and the client’s strategic objectives.
• Budget Management: Supervise the preparation of client budgets, maintain regular budget sheets, provide accurate agency budget projections, and use sound judgment when approving or escalating out-of-scope requests.
• Growth & Strategy: Identify new revenue streams and client growth opportunities, develop compelling business cases, and lead brainstorming for client initiatives. You will also conduct regular retrospectives to capture campaign learnings for future initiatives.
• Partner Agency Management: Manage engagement with TIH partner agencies, including initiating engagements, negotiating scopes, holding partners accountable, and ensuring privacy protocols for personally identifiable information are followed.
• Administrative: Maintain accurate time records in the agency's tracking system, attend relevant training and meetings, delegate tasks effectively (in accordance with the agency RACI), and foster a positive agency culture.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2+ years of account experience in an agency or marketing setting.
• Proficiency in Microsoft Office, industry tools, and systems. Must possess a strong understanding of marketing and media fundamentals, including media math.
• Strategic thinker, excellent problem-solver, highly detail-oriented, and capable of independently managing multiple competing deadlines with strong written and verbal communication skills.
• Ability to lead day-to-day relationships and work with management and multifunctional teams to respond to client needs
• Experience in building media plan recommendations
• Excellent follow-through and no hesitation in ensuring accountability across teams
• Web analytics platform training and certification (required within 6 months and must be maintained).
• Scrum Essentials and Agile Essentials on-demand courses (required within 6 months).
• Certified Scrum Product Owner (required within 12 months and must be maintained).

Education:

• Bachelor’s degree in advertising, marketing, communications (or equivalent experience) is preferred

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Manager is responsible for managing the day-to-day execution of agency and client projects across an assigned portfolio of clients. Working under the direction of senior team members, you will maintain a clear understanding of each client’s business, marketing initiatives, and competitive landscape to oversee all details related to plan development and execution. You will serve as the primary daily client contact and be accountable for the quality, accuracy, and storytelling strength of all client-facing work.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Client Communication: Serve as the day-to-day client contact; lead meetings, create agendas, produce accurate meeting summaries, and follow up on next steps. You are expected to respond promptly to client communications, handle after-hours emergencies, and anticipate and escalate problems appropriately.
• Project & Deliverable Oversight: Author or co-author business, media, and project briefs alongside the agency team. Oversee the quality and presentation of client deliverables—such as research, measurement and channel strategies, tactical plans, QA, reporting, and buy summaries.
• Approvals & Quality Assurance: Secure written client approvals for all milestone deliverables, manage client credit applications for integrated media, and ensure all deliverables align with the agency’s quality standards and the client’s strategic objectives.
• Budget Management: Supervise the preparation of client budgets, maintain regular budget sheets, provide accurate agency budget projections, and use sound judgment when approving or escalating out-of-scope requests.
• Growth & Strategy: Identify new revenue streams and client growth opportunities, develop compelling business cases, and lead brainstorming for client initiatives. You will also conduct regular retrospectives to capture campaign learnings for future initiatives.
• Partner Agency Management: Manage engagement with TIH partner agencies, including initiating engagements, negotiating scopes, holding partners accountable, and ensuring privacy protocols for personally identifiable information are followed.
• Administrative: Maintain accurate time records in the agency's tracking system, attend relevant training and meetings, delegate tasks effectively (in accordance with the agency RACI), and foster a positive agency culture.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 2+ years of account experience in an agency or marketing setting.
• Proficiency in Microsoft Office, industry tools, and systems. Must possess a strong understanding of marketing and media fundamentals, including media math.
• Strategic thinker, excellent problem-solver, highly detail-oriented, and capable of independently managing multiple competing deadlines with strong written and verbal communication skills.
• Ability to lead day-to-day relationships and work with management and multifunctional teams to respond to client needs
• Experience in building media plan recommendations
• Excellent follow-through and no hesitation in ensuring accountability across teams
• Web analytics platform training and certification (required within 6 months and must be maintained).
• Scrum Essentials and Agile Essentials on-demand courses (required within 6 months).
• Certified Scrum Product Owner (required within 12 months and must be maintained).

Education:

• Bachelor’s degree in advertising, marketing, communications (or equivalent experience) is preferred

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Account Supervisor leads the day-to-day execution of agency and client projects for an assigned portfolio. Under the guidance of senior account leadership, they maintain a comprehensive understanding of the client’s business, marketing initiatives, and competitive landscape to oversee plan development and execution. This role requires a take-charge, diplomatic leader who builds robust client relationships, fosters a collaborative team environment, and proactively drives organic revenue opportunities.

Supervisory Responsibilities This position may directly supervise employees, carrying out responsibilities such as interviewing, hiring, and training; planning, assigning, and directing work; and appraising performance, rewarding, and disciplining employees. They also communicate with the supervisors of indirect reports to manage cross-team workloads and address any complaints or problems.

Essential Duties and Responsibilities. (Other duties may be assigned)

• Identifies new revenue streams and other client growth opportunities. Is able to clearly articulate the opportunity and a strong business case POV to sell it in. 
• Review any opportunities provided by the Account Manager or Assistant Account Manager. Put the opportunity into action by attaching a next step and expertly moving the opportunity forward.
• Maintain current and accurate time records related to all functions of agency and client work assignments in the Advantage software system.
• Attends internal training, online conferences, seminars, and travels to client locations when needed.
• Actively seeks out growth and learning opportunities.
• Preserves and fosters the agency’s culture and maintains a positive and forward-thinking attitude.
• Delegates effectively and smartly, while respecting agency RACI and processes/procedures.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 5+ years of account management experience in an agency or marketing setting, including experience managing or mentoring others.
• Proficiency with Microsoft Office, industry tools, systems, and a strong command of media fundamentals, including media math and analytics.
• Advanced strategic direction, risk management across client portfolios, strong coaching abilities, excellent communication skills, and the capacity to manage competing priorities in a fast-paced environment.
• Web analytics platform training and certification (required within six months).
• Scrum Essentials and Agile Essentials on-demand courses (required within six months).
• Certified Scrum Product Owner (required within twelve months).

Education:

• Bachelor’s degree from a four-year college or university (preferably with a concentration in advertising, marketing, or communications) or an equivalent combination of education and experience

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of Integrated Media will be an extension of our leadership team across the Integrated Media group, bringing a higher level of strategic expertise across both traditional and digital media channels and senior support and experience for activation and buying processes. This individual will help oversee and provide guidance to how we refine our media planning products, utilizing advanced tools and strategic principles. They will be proficient in the establishment of strategy both from a media perspective into channel strategies that drive effectiveness in go-to-market media plans. They will be advanced in measurement techniques to ensure we are developing structure strategies that align with client business goals. They will also have oversight and experience in activation tools and functions.

This position requires a proactive approach to substantiating work both in documentation and in practice, ensuring that all media strategies and execution plans are well-founded and effectively communicated based on the established project parameters, goals, and budgets, providing clear justifications for your decisions. Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Oversee the development of integrated media strategies and full media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels.
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• The development of strategic and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives.

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan.
• Understand the agency's research tools and know how to leverage them to create strategic media plans.
• Provide support into the evolution of our tools and products to enhance our planning and strategy capabilities.
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Supervisor of Integrated Planning will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs.
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from clients.

Vendor Relationships & Negations:

• Develop and maintain key vendor relationships, forming partnerships and seeking innovative approaches/opportunities.
• Develop vendor POVs on various opportunities, technologies and solutions for submission to the teams and agency groups.
• Guide RFI/RFP efforts with new and existing vendors, gather and synthesizing proposals, plans and rates with teams.
• Manage, mentor, and motivate activation strategy team members to encourage professional development while providing guidance.
• Proactively and collaboratively work with Performance and Spot Activation teams to manage, plan and execute campaigns, and bring forward new ideas to expand on media opportunities.
• Provide negotiation guidance and tactics to activation strategists.
• Oversee media agreements and contracts with outside media vendors.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Bionic, Media Tools, Media Ocean, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes
• 5 - 7 years in planning & executional roles for media, publisher/vendor, or communications discipline (digital, content)
• 5- 7 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to junior staff and providing oversight on project development, deliverables and adhering to timelines.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of Integrated Media will be an extension of our leadership team across the Integrated Media group, bringing a higher level of strategic expertise across both traditional and digital media channels and senior support and experience for activation and buying processes. This individual will help oversee and provide guidance to how we refine our media planning products, utilizing advanced tools and strategic principles. They will be proficient in the establishment of strategy both from a media perspective into channel strategies that drive effectiveness in go-to-market media plans. They will be advanced in measurement techniques to ensure we are developing structure strategies that align with client business goals. They will also have oversight and experience in activation tools and functions.

This position requires a proactive approach to substantiating work both in documentation and in practice, ensuring that all media strategies and execution plans are well-founded and effectively communicated based on the established project parameters, goals, and budgets, providing clear justifications for your decisions. Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Oversee the development of integrated media strategies and full media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels.
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• The development of strategic and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives.

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan.
• Understand the agency's research tools and know how to leverage them to create strategic media plans.
• Provide support into the evolution of our tools and products to enhance our planning and strategy capabilities.
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Supervisor of Integrated Planning will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs.
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from clients.

Vendor Relationships & Negations:

• Develop and maintain key vendor relationships, forming partnerships and seeking innovative approaches/opportunities.
• Develop vendor POVs on various opportunities, technologies and solutions for submission to the teams and agency groups.
• Guide RFI/RFP efforts with new and existing vendors, gather and synthesizing proposals, plans and rates with teams.
• Manage, mentor, and motivate activation strategy team members to encourage professional development while providing guidance.
• Proactively and collaboratively work with Performance and Spot Activation teams to manage, plan and execute campaigns, and bring forward new ideas to expand on media opportunities.
• Provide negotiation guidance and tactics to activation strategists.
• Oversee media agreements and contracts with outside media vendors.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Bionic, Media Tools, Media Ocean, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes
• 5 - 7 years in planning & executional roles for media, publisher/vendor, or communications discipline (digital, content)
• 5- 7 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to junior staff and providing oversight on project development, deliverables and adhering to timelines.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of Integrated Media will be an extension of our leadership team across the Integrated Media group, bringing a higher level of strategic expertise across both traditional and digital media channels and senior support and experience for activation and buying processes. This individual will help oversee and provide guidance to how we refine our media planning products, utilizing advanced tools and strategic principles. They will be proficient in the establishment of strategy both from a media perspective into channel strategies that drive effectiveness in go-to-market media plans. They will be advanced in measurement techniques to ensure we are developing structure strategies that align with client business goals. They will also have oversight and experience in activation tools and functions.

This position requires a proactive approach to substantiating work both in documentation and in practice, ensuring that all media strategies and execution plans are well-founded and effectively communicated based on the established project parameters, goals, and budgets, providing clear justifications for your decisions. Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Oversee the development of integrated media strategies and full media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels.
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• The development of strategic and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives.

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan.
• Understand the agency's research tools and know how to leverage them to create strategic media plans.
• Provide support into the evolution of our tools and products to enhance our planning and strategy capabilities.
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Supervisor of Integrated Planning will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs.
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from clients.

Vendor Relationships & Negations:

• Develop and maintain key vendor relationships, forming partnerships and seeking innovative approaches/opportunities.
• Develop vendor POVs on various opportunities, technologies and solutions for submission to the teams and agency groups.
• Guide RFI/RFP efforts with new and existing vendors, gather and synthesizing proposals, plans and rates with teams.
• Manage, mentor, and motivate activation strategy team members to encourage professional development while providing guidance.
• Proactively and collaboratively work with Performance and Spot Activation teams to manage, plan and execute campaigns, and bring forward new ideas to expand on media opportunities.
• Provide negotiation guidance and tactics to activation strategists.
• Oversee media agreements and contracts with outside media vendors.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Bionic, Media Tools, Media Ocean, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes
• 5 - 7 years in planning & executional roles for media, publisher/vendor, or communications discipline (digital, content)
• 5- 7 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to junior staff and providing oversight on project development, deliverables and adhering to timelines.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of Integrated Media will be an extension of our leadership team across the Integrated Media group, bringing a higher level of strategic expertise across both traditional and digital media channels and senior support and experience for activation and buying processes. This individual will help oversee and provide guidance to how we refine our media planning products, utilizing advanced tools and strategic principles. They will be proficient in the establishment of strategy both from a media perspective into channel strategies that drive effectiveness in go-to-market media plans. They will be advanced in measurement techniques to ensure we are developing structure strategies that align with client business goals. They will also have oversight and experience in activation tools and functions.

This position requires a proactive approach to substantiating work both in documentation and in practice, ensuring that all media strategies and execution plans are well-founded and effectively communicated based on the established project parameters, goals, and budgets, providing clear justifications for your decisions. Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Oversee the development of integrated media strategies and full media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels.
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• The development of strategic and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives.

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan.
• Understand the agency's research tools and know how to leverage them to create strategic media plans.
• Provide support into the evolution of our tools and products to enhance our planning and strategy capabilities.
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Supervisor of Integrated Planning will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs.
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from clients.

Vendor Relationships & Negations:

• Develop and maintain key vendor relationships, forming partnerships and seeking innovative approaches/opportunities.
• Develop vendor POVs on various opportunities, technologies and solutions for submission to the teams and agency groups.
• Guide RFI/RFP efforts with new and existing vendors, gather and synthesizing proposals, plans and rates with teams.
• Manage, mentor, and motivate activation strategy team members to encourage professional development while providing guidance.
• Proactively and collaboratively work with Performance and Spot Activation teams to manage, plan and execute campaigns, and bring forward new ideas to expand on media opportunities.
• Provide negotiation guidance and tactics to activation strategists.
• Oversee media agreements and contracts with outside media vendors.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Bionic, Media Tools, Media Ocean, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes
• 5 - 7 years in planning & executional roles for media, publisher/vendor, or communications discipline (digital, content)
• 5- 7 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to junior staff and providing oversight on project development, deliverables and adhering to timelines.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, Portsmouth, NH and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Associate Media Director of New Business will be a key member of our leadership team, playing a pivotal role in new business and strategic planning. With extensive expertise in integrated media planning and a deep background in research and insights, they will drive creative opportunities to expand and enhance our agency's growth. This role is crucial in managing a fast-paced new business pipeline, helping to shape the future of our agency’s growth while expanding our strategic capabilities.

As a key lead across the growth team, they will provide strategic support and ownership to new business pitch process, providing rich research and insights leveraging our deep tool stack. This role will have a strong understanding of advanced measurement and the ability to structure measurement strategies. They will also provide fractional support for our current accounts to help inform and drive stronger strategies that lead to client retention.  

Your responsibilities will include contributing to business improvement by achieving personal and departmental goals and objectives efficiently and effectively.

Essential Duties and Responsibilities (Other duties may be assigned)

New Business: 90% of time

• Will be a primary or secondary strategy lead for all new business and growth opportunities.
• Develop strategic procedures and frameworks that allow for us to move in a fast-paced environment to address incoming RFPs and delivery high-level work to support our growth pipeline.
• Utilization of advanced research tools to develop insights and uncover opportunities that outline market, industry, competitive and media trends.
• Identify current gaps in research to incite future actions and project what will bring significant value to our agency and clients.
• Develop decks that are customized to each project with a high-level of storytelling that are built on strategic pillars and principles.
• Support the agency in the use of advanced measurement tools and methodologies to ensure we level up client media effectiveness.
• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Foster a space for communication within the team by establishing strong connections and implementing feedback loops to enhance training and education. 

Integrated Media Planning and Strategy Development: 10% of time

• Support our current Integrate planning team on research, strategy and channel planning.
• Ensure media strategies are aligned with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Develop content and support agency POVs/Case studies that drive our strategic view on media.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 7-10 years in strategic planning, along with research and insights expertise. (New Business experience is highly preferred)
• 7-10 years of experience in a traditional and digital media planning/buying position at an advertising/media agency
• Experience delegating assignments to a fully developed integrated media team and providing oversight on project development, deliverables and adhering to timelines.
• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research to identify trends and make data-driven decisions.
• Proficient in media planning tools and software, as well as analytics platforms (GA4, Commspoint, Nielsen, MRI, Vivvix, MarketMate, etc.)
• Excellent verbal and written communication skills, with the ability to present complex information clearly to clients and internal teams.
• Ability to build and maintain strong relationships with clients, team members and other stakeholders in our agency.
• Flexibility to adapt to changing client needs, industry trends, emerging media channels and internal structure changes.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Integrated Media Specialist is responsible for developing, validating, and executing integrated media strategies and measurement frameworks that align with client business objectives. Working under the guidance of their direct manager and in collaboration with cross-functional teams, this role ensures media strategies are translated into effective tactical plans (fully integrated media plans) and executed successfully across traditional, digital, and emerging channels. All recommendations, whether documented or implemented, must be well-justified with clear reasoning and supported by data and insights.

Once provided with project parameters, objectives, and budgets, the Integrated Media Manager will work independently, as well as part of a cross functional team, to develop comprehensive recommendations and articulate their rationale. The full media plan will be executed efficiently, and client investments deliver measurable results.

In addition to strategic planning responsibilities, this role provides guidance and oversight during activation to ensure media plans are implemented accurately, optimized effectively, and aligned with the intended strategy.

Additionally, this role focuses on driving business improvement by effectively meeting individual and departmental objectives within specified timelines.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Develop integrated media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels.
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Collaborate with Activation Specialist teams (Spot/traditional, Performance and vendor teams) to create cohesive and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives.
• Develop strategic frameworks that guide campaign flighting, channel roles, and investment prioritization.

Vendor & Campaign Management:

• Support the development of RFPs, vendor evaluations, and proposal reviews to ensure media opportunities align with campaign objectives and performance goals.
• Provide strategic input into vendor negotiations, added value opportunities, and partner selection to maximize media investment.
• Ensure media activation aligns with defined measurement strategies, KPIs, and optimization frameworks.
• Collaborate with Activation Specialty and vendor teams to monitor campaign launches, pacing, and delivery to ensure accurate implementation of the approved plan.
• Identify optimization opportunities during campaign execution and work with Activation specialty teams to adjust tactics as needed to improve performance.
• Maintain awareness of vendor capabilities, platform innovations, and emerging opportunities that can enhance campaign performance.

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan.
• Understand the agency's research tools and know how to leverage them to create strategic media plans.
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Integrated Planner will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs.
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from client.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research
• 1-2 years of experience in media planning, preferably with exposure to both traditional and digital channels. Publisher/vendor, or communications discipline (digital, content) may apply.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in all True Media office locations, including Kansas City, MO, Columbia, MO, St. Louis, MO, and Minneapolis, MN; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Integrated Media Specialist is responsible for developing, validating, and executing integrated media strategies and measurement frameworks that align with client business objectives. Working under the guidance of their direct manager and in collaboration with cross-functional teams, this role ensures media strategies are translated into effective tactical plans (fully integrated media plans) and executed successfully across traditional, digital, and emerging channels. All recommendations, whether documented or implemented, must be well-justified with clear reasoning and supported by data and insights.

Once provided with project parameters, objectives, and budgets, the Integrated Media Manager will work independently, as well as part of a cross functional team, to develop comprehensive recommendations and articulate their rationale. The full media plan will be executed efficiently, and client investments deliver measurable results.

In addition to strategic planning responsibilities, this role provides guidance and oversight during activation to ensure media plans are implemented accurately, optimized effectively, and aligned with the intended strategy.

Additionally, this role focuses on driving business improvement by effectively meeting individual and departmental objectives within specified timelines.

Essential Duties and Responsibilities (Other duties may be assigned)

Integrated Media Planning and Strategy Development:

• Develop integrated media plans across traditional (TV, radio, print, OOH) and digital (social media, programmatic, paid search, etc.) channels.
• Align media strategies with client objectives, target audiences, media and industry landscape while supporting campaign goals.
• Collaborate with Activation Specialist teams (Spot/traditional, Performance and vendor teams) to create cohesive and effective tactical plans that align with the integrated strategy and channel mix.
• Manage and provide input on media briefs to ensure strategies and integrated plans align with the client’s core business goals and are structured to effectively achieve objectives.
• Develop strategic frameworks that guide campaign flighting, channel roles, and investment prioritization.

Vendor & Campaign Management:

• Support the development of RFPs, vendor evaluations, and proposal reviews to ensure media opportunities align with campaign objectives and performance goals.
• Provide strategic input into vendor negotiations, added value opportunities, and partner selection to maximize media investment.
• Ensure media activation aligns with defined measurement strategies, KPIs, and optimization frameworks.
• Collaborate with Activation Specialty and vendor teams to monitor campaign launches, pacing, and delivery to ensure accurate implementation of the approved plan.
• Identify optimization opportunities during campaign execution and work with Activation specialty teams to adjust tactics as needed to improve performance.
• Maintain awareness of vendor capabilities, platform innovations, and emerging opportunities that can enhance campaign performance.

Research and Insights:

• Conduct research and analysis for assigned clients, including audience insights, competitive landscape, consumer journey, market trends, and industry/category knowledge. Ensure the development of clear, actionable insights to inform and enhance the Integrated Media plan.
• Understand the agency's research tools and know how to leverage them to create strategic media plans.
• Develop points of view (POVs) and maintain a clear understanding of the evolving media landscape, emerging technologies, and other critical factors shaping the industry.

Measurement and Reporting:

• Effectively develop and manage Measurement Strategies that connect media with clear KPIs and optimized metrics to ensure success of the media campaigns.
• Create learning agendas within the measurement plan to guide insights and optimization efforts, ensuring clear hypotheses, methodologies, and timelines are established.
• The Integrated Planner will oversee and take ownership of final reporting outputs. By collaborating with activation and account teams, this role will ensure reports are maintained and insights are developed effectively

Client Relationship:

• Establish and maintain goodwill and strong working relationships with the client, including regular calls, visits and check-ins to ensure the agency is meeting their needs.
• Understand plans to the degree necessary to answer most questions. Work with teams across the agency to ensure timely signoff and feedback from client.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Proven ability to develop and maintain strong professional relationships with clients, colleagues, and vendors.
• Proven ability to analyze data and market research
• 1-2 years of experience in media planning, preferably with exposure to both traditional and digital channels. Publisher/vendor, or communications discipline (digital, content) may apply.

Education

• A bachelor's degree from a four-year college or university, with a degree or concentration in advertising, marketing, or communications preferred; or one to two years of related experience and/or training; or an equivalent combination of education and experience.

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave