We are seeking a dynamic and experienced Senior Solutions Engineer to join our team at Boomi. You will play a crucial role in supporting enterprise accounts, managing relationships with customers' technical staff, and providing exceptional solutions tailored to meet their needs.

Your expertise will contribute to verifying operability, articulating value propositions, and qualifying sales opportunities to drive success for both the customer and Boomi.

Location: Spain, Barcelona, Hybrid or Madrid, Remote

About Boomi:

Boomi is the leading data activation company, empowering organizations to connect their applications and data seamlessly. We are looking for a talented Senior Solutions Engineer to join our EMEA organization and help drive our growth.

What you’ll do:

• Gain access to and manage relationships with customer technical staff functions to understand their requirements and challenges effectively.

• Qualify sales opportunities by understanding customer technical requirements, decision-making processes, and underlying demand drivers.

• Uncover and articulate the business value of Boomi's Enterprise Platform

• Create compelling presentations that demonstrate to technical as well as business decision-makers how Boomi effectively addresses pain points.

• Provide technical expertise and guidance throughout the sales process, ensuring a smooth transition from presales to implementation.

• Understand the competitive landscape and position Boomi's solutions effectively against competitors.

• Collaborate with sales teams, solution architects, leaders, and cross-functional technical groups to ensure a consistent and effective approach to solution application and development.

• Stay updated on industry trends, the competitive landscape, and emerging technologies relevant to Boomi's offerings (Agentic AI, iPaaS, APIM, B2B/EDI, Business Process Automation, Managed File Transfer,  Data Integration and Data Governance).

The Experience you bring:

• Excellent written and verbal communication skills in English and Spanish.

• A Bachelor’s Degree in Engineering, Computer Science, Applied Science, Business System Administration, or equivalent experience

• Extensive client-facing experience with a strong technical aptitude and presentation skill and/or Experience in field sales or customer consulting experience is preferred.

• Working experience with a global system integrator is a big plus.

• Track record of successful projects in Enterprise accounts.

• Experience in field sales or customer consulting experience is preferred. Working experience with a global system integrator is a big plus.

• Good understanding of integration technologies with a focus on APIs, data management, Agentic development or Event Driven Architectures.

• Hands-on experience with integration development or data synchronization platforms such as API Management, Master Data Management or related technology platforms is a significant advantage.

• Competitive knowledge is a big plus

• Experience to carry quota and provide support to sales planning activities such as forecasting, account planning and go-to-market strategies

• Integration experience with enterprise applications such as SAP, Oracle EBS, Fusion, Netsuite, MS Dynamics, Business Central, BizTalk, ServiceNow, Salesforce, IFS or others is also an advantage.

• Experience with any EDA platform: Solace, Kafka, ActiveMQ, RabbitMQ, Google Pub/Sub, Amazon SNS is a plus

• Experience with any Data platform like: Snowflake, Databricks, Redshift, BigQueries, Microsoft Fabric, Informatica, Talend, Tibco is a plus

• Experience with Integration Platforms (iPaaS) like Mulesoft, SAP BTP, Tibco, IBM webmethods, Workato is a plus

• Experience with AI platform like Amazon Bedrock, Microsoft Foundry, Google Vertex AI, IBM watsonx.ai, or other platforms is a plus

• Strong business acumen with the ability to understand, design, and validate system architectures that are relevant in modern enterprise environments.

• Ability to uncover customer needs and articulate the business value of solutions effectively.

• Ability to prioritize tasks and foster effective communication in global cross-functional teams.

• Ability to take ownership in highly professional teams.

• Strong presentation skills, active listening and comfort presenting to a wide variety of audiences, both in terms of responsibility and technical acumen.

• A natural passion for creative problem-solving and a curiosity to understand how things work.

• Ability to switch between working independently or collaboratively for extended periods.

• Understand the importance of continuous learning while also being a coach and mentor to other team members.

If you are passionate about technology, thrive in a customer-facing role, and possess the skills and experience outlined above, we encourage you to apply for this exciting opportunity to be part of the Boomi team.

#LI-LM1

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: Spain 
Travel: 20% travel domestically and globally
Job ID:  1408

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. 

To support our continuous growth we are looking for a bilingual Presales & Implementations Engineer to join our team. This key customer-facing position is responsible for understanding our client's business processes and mapping these processes to our software solutions. You will advise potential clients on technical aspects during the sales process, as well as implement our products to ensure that customers get the most value from our offerings.

Responsibilities:

• Delivering technical solutions to prospects or clients for ITSM & ITAM applications, including demos and proofs of concept, as well as production implementations.
• Validating the solutions offered to prospects, from both a technical and project planning point of view.
• Supporting Sales Representatives during the entire sales process, from request for information (RFI) and request for proposal (RFP), to contract negotiation and closing.
• Generating documents to make configuration easier including tips around implementation best practices.
• Interfacing between customers and our R&D teams to solve complex technical or product/implementation issues.

Qualifications:

Do not hesitate in applying if you... 

• Think analytically
• Hold or are working towards a degree in Engineering or Computer Science
• Have strong communication and negotiation skills
• Enjoy working with clients, have good energy, and are empathetic
• Have previous experience in software implementations and/or Presales, particularly ITSM, ITAM or ITIL
• Are bilingual in English and Spanish

Having previous experience using InvGate products is a big plus!

If you want to know more about us, visit our website: www.invgate.com

Highlights:

Role: Senior ML-Engineer, Finance

Location: Spain, Remote

Language: Strong English required (C1)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF, the most prominent UN charity, uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia and Armenia. We primarily communicate in Russian.

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

About the Role

We're looking for an ML Engineer with 5+ years of production experience to own a high-impact client intelligence initiative. Following a successful proof-of-concept with an external consultant, we are bringing this project fully in-house. The ultimate goal is to generate a comprehensive, enriched list of all potential clients globally — understanding their product requirements, industry verticals, and overall revenue potential — and deploy a scoring model that feeds directly into our sales pipeline.

This is an end-to-end ownership role. You will build from the ground up: data collection, enrichment, modeling, and production deployment. The project is co-managed by company executives and has a high strategic value.

What You’ll Do

• Build a market intelligence data-base via collecting different types of data (scraping, enrichment), fixing data pipeline and creating an ML model for scoring and analysis of the raw data.
• Design and operate scrapers to extract key signals from nonprofit websites, including products used, payment tools, and industry vertical indicators.
• Develop critical filters such as an "Is this website for fundraising?" binary classifier, alongside other features that distinguish high-potential prospects.
• Source and integrate financial data from international nonprofit registries, as well as third-party signals from SimilarWeb and Facebook.
• Store and structure the enriched dataset in our internal database, making it accessible and useful across the broader team for research and analysis.
• Work closely with the sales team to understand their qualification criteria. Analyze disqualified accounts in Salesforce to identify common exclusion patterns and refine scoring accordingly.
• Deploy the scoring model and own the process of integrating outputs into Salesforce in a clean, maintainable way.
• Build a scraper to monitor existing clients' websites, tracking whether Fundraise Up tools are correctly implemented across their properties.

Challenges You'll Navigate

• At the scale of ~1 million domains, expect domain duplicates, inconsistent data, and significant noise. You'll need to develop robust, cost-efficient filtering pipelines.
• A single model won't cover everything — you'll likely build several targeted sub-models tailored to specific verticals and geographies as the project matures.
• All of this needs to be accomplished without incurring high infrastructure or data costs. Pragmatic, scrappy solutions are valued here.

Requirements

• 5+ years of ML/DS experience solving real product problems
• Strong expertise in ML and mathematical statistics: solid knowledge of classical algorithms (especially gradient boosting) and understanding of modern NLP/LLM approaches
• Proven experience with large-scale web scraping and data pipeline construction
• Metrics-driven mindset: ability to connect ML metrics (ROC-AUC, F1, RMSE) with business metrics (conversion rate, LTV)
• Strong engineering culture: confident in Python with a product-oriented approach; we value clean code, knowledge of design patterns, and solid engineering practices
• Advanced SQL; ability to independently build complex datasets in ClickHouse and work with MongoDB
• MLOps understanding: hands-on experience with experiment tracking and production workflows (Docker, Git, CI/CD)
• Autonomy: ability to break down ambiguous problems, choose the right tech stack, and deliver to production

Our Tech Stack

Core: Python (uv, ruff), FastAPI, Pydantic, Docker

Models: CatBoost, Uplift Modeling (CausalML), OpenAI (RAG, Prompt-Engineering)

Data: ClickHouse, MongoDB, pandas, Polars, Redis

MLOps: MLflow, Airflow

Monitoring: Grafana, Sentry

Infra: linux server admin, distributed computation

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

See yourself at Twilio

Join the team as our next Presales Engineer for our Twilio Communications EMEA team.

About the job

The Twilio Presales Engineer is both highly technical and a skilled executive relationship builder. They are comfortable showing an engaging communications experience to a CEO or sketching out a flow on a whiteboard with technical decision makers. This position is needed to deliver the technical win and product fit to our customers across the EMEA region. A Twilio Communications Solutions Engineer is an experienced pre-sales engineer who builds customer trust in Twilio’s Customer Engagement Platform.

Responsibilities

In this role, you’ll:

• Work alongside Twilio New business Account Executives, other Twilio Solutions Engineers, Professional Services and Twilio Partners as needed through the pre-sales process, to strategise and plan for deal success. 
• Build a successful business partnership with Twilio Account Executives focussing on great business discovery within prospects and communicating the business value of Twilio solutions.
• Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.
• Develop subject matter expertise on the customer needs and requirements, and Twilio’s best in class communications technology. 
• Lead technical discovery sessions with our customers to uncover their needs and challenges to articulate Twilio’s ability to enable their success and solve their challenges. 
• Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products.
• Form an understanding of a customers business and help solve problems they’ve identified as well as uncover areas of opportunity.

• Build trusted advisor relationships at the highest levels of our customers and present creative new solutions and architectures that enable and inspire innovation
• Contribute to the wider Twilio Solutions Engineer community by sharing knowledge, building demo assets and reusable presentations.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• At least 5 years in a technical pre-sales role in CPaaS, SaaS or Telecom space
• Solid understanding and experience of the sales cycle and the role of a pre-sales engineer 
• Solid understanding of voice protocols (VoIP), SIP implementations or messaging APIs
• Creativity: you’ll need to be a problem solver, able to collaborate with others to drive success. 
• An engaging storyteller: you can gain audience confidence and communicate complex topics to multiple levels of technical and non-technical audience. 
• Ability to ask the right questions to build a deep understanding of a customers needs and guide them to a technical solution using Twilio Communications products  
• Knowledge of public cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architectures
• Experience writing code in one or more of the following areas, multiple areas of experience would be advantageous:
• Backend (Java, C#, Node.js, Python or PHP)
• Web (JS, React)
• Experience with designing and consuming REST APIs

Desired: 

• Hands on experience with with backend development (Java, C#, Node.js, Python, PHP, etc)
• Familiarity with Mobile development, especially for iOS and Android.
• Previous experience in Telecommunications, SIP, WebRTC, or Contact Centre in a technical role
• Experience with automation, cloud-native development and skills with a major cloud platform. 
• Experience with sales methodologies 
• Additional language speaker a plus, specifically French or Hebrew 

Location 

This role will be remote and based in the UK. 

Travel

We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role

We are seeking a customer-obsessed Solutions Architect to lead technical engagement with Nebius customers across Europe. This role is focused on presales excellence, strong technical storytelling, and driving adoption of Nebius AI Cloud across a wide range of industry segments.

As a Solutions Architect, you will act as a trusted technical partner to customers, helping them understand, evaluate, and adopt Nebius for their AI/ML and high-performance computing workloads. You will combine deep technical expertise with strong communication skills to clearly articulate Nebius’ value proposition and differentiate our platform in a competitive market.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Own end-to-end technical presales engagements, from discovery through solution design, PoC execution, and production readiness
• Serve as a trusted technical advisor to customer stakeholders, including CTOs, Heads of AI/ML, and platform engineering teams
• Deliver compelling technical presentations, demos, and workshops that clearly communicate the value of Nebius across different customer segments
• Execute demos and PoCs to demonstrate performance, scalability, and cost efficiency of Nebius solutions
• Translate customer requirements into scalable, production-ready architectures and best practices
• Collaborate closely with Sales, Product, and Engineering to align customer needs with Nebius capabilities and roadmap
• Act as a technical advocate for customers internally, ensuring feedback is incorporated into product and go-to-market strategy
• Support regional go-to-market efforts, including events, meetups, webinars, and technical content creation
• Contribute to building repeatable technical playbooks and assets for the European market

We expect you to have:

• 2–5+ years of experience in technical roles such as Solutions Architect, Cloud Architect, Sales Engineer, or similar, with strong customer-facing exposure
• Proven experience in presales or customer-facing technical roles, including discovery, solution design, and PoC execution
• Strong ability to deliver technical pitches and clearly explain complex infrastructure and AI/ML concepts to both technical and business audiences
• Experience positioning cloud or infrastructure solutions and articulating value propositions in competitive environments
• Solid understanding of ML/AI workloads, including training and inference, and the underlying infrastructure requirements
• Experience with cloud platforms, Kubernetes, and distributed systems
• Hands-on experience with Infrastructure as Code (e.g., Terraform) and scripting/programming (Python preferred)
• Strong communication and storytelling skills, with the ability to adapt messaging across different customer segments
• Deep understanding of the European market, including customer expectations, buying behaviors, and local ecosystem
• Fluency in English plus another language preferred (both written and spoken), with the ability to engage confidently with local customers and stakeholders
• A highly customer-centric mindset, with the ability to balance technical depth and business value

It will be an added bonus if you have:

• Experience with GPU-accelerated workloads and AI infrastructure (NVIDIA ecosystem, CUDA, etc.)
• Hands-on experience with MLOps tools and frameworks (Kubeflow, MLflow, etc.)
• Familiarity with HPC environments and schedulers (e.g., Slurm)
• Experience contributing to regional go-to-market or developer/community initiatives

Position Description: 

The Iberia Solutions Engineering team are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology. 

We believe in Okta’s Solutions Engineers empathise with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilise both. As a Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of customers on what is possible using Okta’s Identity Platform. This position is based in Madrid. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Desired Skills:

• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A good understanding of Identity & Access Management (IAM): SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Native Spanish speaker is a must
• Professional English proficiency (Spoken and written) is a must

#LI-JB2

#LI-HYBRID

P13995_3347092

We believe in the power of our product. We continue to execute and build momentum as we develop our customer base with the world's top banks; we work with four of the five largest banks in the US, acquirers, processors, and merchants. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us!

You: 

As a Senior Solutions Consultant at Feedzai, you will play an integral role in the sale of our leading RiskOps platform to high-profile Financial Institutions. You will partner with Feedzai’s sales team to understand clients, prospects and partners’ business, functional and technical needs and demonstrate how those can be achieved through the capabilities of our platform. You not only support effective qualification, but also own the technical dimension that addresses the business needs - you will successfully employ a combination of communication and soft skills, compelling storytelling, solution design and collaboration with a strong solutions design mindset to act as the trusted advisor with the clients. As needed you’ll also be a bridge to our product and development teams, distilling sales engagement feedback for them to help guide our roadmap. Finally you’ll have the organizational skills to do all this, and be able to lead multiple RFP proposals.

Your Day to Day: 

• Provide product demonstrations and lead technical sales discussions both remote and onsite across Europe. 
• Assist the sales team in leading tailored value driven pitches (market to technology), strongly focused in financial crime.
• Understand client business needs and offer solution designs to address those needs, in a continuous education mode and problem-solving mindset.
• Manage (orchestrate, complete, review, submit) formal Tenders (ie, RFPs, RFIs).
• Build formal proposals and own its life cycle throughout the sales process to ensure crisp translation of business needs into technical requirements.
• Engage with multiple stakeholders, from Product to Delivery, to ensure not only the right staffing for client engagements is in place but also to ensure market insights are shared across teams

You Have, You Know-how, You are: 

• BS or Masters in Computer Science or equivalent - proven experience in Enterprise Software sales and strong technical acumen.
• 5+ years of professional experience as Solution Consultant in complex environments, supporting teams to land and expand client’s portfolio.
• Proven experience in the Financial Services industry - Financial Crime
• Relevant commercial / sales experience, with a track record working as a Solution Consultant / Pre-sales Engineer, supporting quota carriers in selling enterprise-level software in complex and mission-critical environments.
• Experience at a growth-stage Enterprise software SaaS company.
• Ability to understand and determine an enterprise's client’s needs and how Feedzai’s products might best fit through a consultative approach.
• Strong business acumen with executive presence, strong presentation skills and excellent listening skills
• Must be organized and a self-starter, able to deliver high-quality work without a tactical oversight in a fast-paced environment.
• Highly driven, organized, ambitious and tenacious. A natural problem solver with a strong student mentality, work ethic and positive mental attitude.
• Willingness to travel up to 30% - this is a remote role, with travel as required.

#LI-Remote #LI-JP1

We are looking for a Sales Engineer to build, implement and manage top standard SE strategy in an outstanding hyper-growth environment. In this role you’ll help our sales team to evangelize the power of Torq by assessing and understanding the technical business needs of our customers and prospects to help them achieve maximum value from our solution. This is a remote position based in Spain. 

What you’ll do:

• Provide outstanding and effective pre-sales technical expertise and sales engineering processes. 
• Lead the Sales Engineering team in following sales methodology and best practices, as well as ensuring proper use of CRM system
• Partner with sales leadership and product groups to drive operational excellence and efficiency and meet quarterly and annual sales targets
• Ensure accuracy and accountability with internal systems and tools
• Provide technical guidance and support to the sales team, ensuring that they have the knowledge and tools needed to be successful
• Deliver compelling presentations to customers and prospects to ensure they understand the value of our solution
• Promote products and business solutions at conferences, forums, and seminars.
• Participate in regional industry events/organizations as a thought leader.
• Collaborate with a variety of internal functional areas to ensure solutions are implemented and supported in-line with client expectations.
• Provide input on product development or enhancements to existing products to product management function.

Requirements:

• At least 5+ years of experience in pre-sales engineering/solutions engineering working with a SaaS Cloud Security product - Security knowledge (is a must). 
• Fluency in English and French (is a must); fluency in Spanish (is a big advantage).
• Deep understanding of pre-sales engineering and sales stage processes
• Public Cloud (AWS/GCP/Azure hands-on) working knowledge/experience 
• Prior Hands on experience with scripting/programming languages with one or more languages such as Python , Powershell , bash , etc and APIs 
• Strong communication skills across internal and external stakeholders, including outstanding presentation skills for both technical and executive audiences
• Proven self-starter with a motivated attitude to be able to manage multiple tasks, projects, and responsibilities simultaneously
• Ability to work under pressure and meet deadlines, while maintaining a pleasant and professional attitude towards customers and co-workers
• Excellent knowledge and prior experience selling one or more cybersecurity solutions , including : SIEM , SOAR , EDR , Cloud Security , Email Security , etc
• Demonstrated success working with Fortune 1000 companies.
• Strong customer relationship and people skills as well as strong written communications and presentation skills.
• Ability to influence technical decision makers and executives.
• Ability to travel frequently.

Please apply if your experience is close but doesn’t fulfill all requirements. Torq is building an outstanding company. We are focused on hiring great people with different backgrounds, perspectives, and experiences to achieve our goals. As an equal opportunity employer, we are committed to a team defined and empowered by diversity. We consider qualified applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

By submitting your application, you acknowledge that Torq will process your personal data in accordance with Torq’s Privacy Policy.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Logs family of products represents a strategic evolution in how organizations manage and analyze logs at scale while meeting stringent data residency, compliance, and cost requirements. The Product Solutions Architect (PSA) will work closely with Datadog customers, Logs Product team, and the CloudPrem product team to architect, implement best practices, and drive adoption of the log management suite.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Serve as the Product Expert on Logs, CloudPrem, and Observability Pipelines
• Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale
• Design and validate hands-on, production-ready architectures spanning cloud infrastructure, Kubernetes platforms, and customer-managed environments
• Actively identify opportunities to simplify, optimize, and standardize deployment patterns, reducing operational complexity for customers through architectural guidance and best practices.
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support, Partners, and Customers
• Capture repeat customer use cases and solutions and in turn publish Reference Architectures, automation patterns, and Implementation Guides for Datadog prospect and customer consumption
• Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical teams over the latest product features and capabilities
• Collaborate with other teams at Datadog including Marketing, Sales, Community, Documentation, and Evangelism to ensure the success of the Log Management product family
• Exercise the products you represent by building hands-on proof of concepts, small scale deployments  to validate solutions and reproduce customer environments
• Engage deeply with customers, feeling their operational pain points and driving solutions that measurably improve reliability, scalability, and day-to-day operations

Who You Are:

• Someone with strong hands-on experience with tools such as Kubernetes, including cluster architecture, networking, storage, and operational best practices.
• Someone with strong knowledge of cloud infrastructure fundamentals, including networking, compute, storage, and distributed system design.
• Someone familiar with Security, Governance, and Compliance requirements for industry verticals
• Someone who can dive deep into our Codebase, SDKs, and GitHub workflows to understand, debug, and influence product behavior
• Experience with languages like Python and/or Rust, and file formats such as JSON and YAML
• A self-starter, tech-savvy professional, who is comfortable working with bleeding edge technology and processes, even if it hasn’t been well defined
• A deep learner and a Subject Matter Expert today that has built advocacy and knowledge across multiple teams with the knowledge you possess 
• Fluent in understanding the observability market domain, competition, technological shifts, and customer needs
• Someone who values getting things done, taking ownership from problem definition through implementation and outcome
• Highly detail-oriented, especially when working on architectures, documentation, and customer-facing solutions
• A person who possesses exceptional listening and consultative skills, for both internal and external audiences
• Experienced working with customers in high pressure situations where the solution is sometimes not obvious - caring about customer pain and motivated to solve hard problems on their behalf
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train, or air up to 40% of the time 

Bonus Points:

• Successful track record with 5+ years experience working as an Architect or Consultant 
• Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
• Have recent experience deploying solutions in production environments at scale
• Strong knowledge or experience with Splunk, Elastic, Opensearch, SumoLogic, Vector, Cribl, Quickwit

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

What You’ll Get: 

Veeam offers benefits that support your whole self: 

• 22 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and dependents through Sanitas, with unlimited coverage in-network and 90% coverage out-of-network medical services
• Life insurance with enhanced coverage and increased benefit for accidental death
• Disability insurance with enhanced coverage and increased benefit for accidental disability
• Enrollment in Spanish public health and social security system, including maternity/paternity care, unemployment benefits, and pension contributions
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Spain, Veeam reserves the right to decline the application for this position.

#LI-DF1 #LI-REMOTE

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

What You’ll Get: 

Veeam offers benefits that support your whole self: 

• 22 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and dependents through Sanitas, with unlimited coverage in-network and 90% coverage out-of-network medical services
• Life insurance with enhanced coverage and increased benefit for accidental death
• Disability insurance with enhanced coverage and increased benefit for accidental disability
• Enrollment in Spanish public health and social security system, including maternity/paternity care, unemployment benefits, and pension contributions
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Spain, Veeam reserves the right to decline the application for this position.

#LI-DF1 #LI-REMOTE

We are looking for someone to join our Data department as a Data Engineer, helping us manage the integration and consolidation processes of our clients' data. In both on-premise and cloud environments, you will be responsible for designing the required information system architecture and managing and maintaining our clients' databases.

We’re looking for a proactive and analytical person who can adapt to a multidisciplinary team and is eager to help us tackle the many challenges our clients face.

What are we looking for?

Education:

• University degree in Computer Science, Software Engineering, or related fields with a technological specialization in data analysis and engineering.
• Plus: Master's or postgraduate degree in Big Data, Machine Learning, Cloud Computing, or Data Engineering.
  
  

Required Experience (demonstrable and advanced):

• Data Architecture & Systems: Extensive experience in designing, implementing, and optimizing complex, distributed information system architectures, including relational and NoSQL databases.
• Cloud Environments: Deep expertise in defining, implementing, managing, and maintaining enterprise-scale Cloud environments. Expert command of Azure and Google Cloud Platform (GCP), including PaaS/SaaS, serverless computing (Functions, Cloud Run, Azure Functions), containers (Docker, Kubernetes/AKS/GKE), and native cloud data services.
• Modern Data Warehouses: Advanced experience with cloud-native Data Warehouses like Snowflake, including dimensional data modeling, query optimization, and cost/performance management.
• Data Orchestration & Pipelines: Robust experience with data orchestration tools and building complex ETL/ELT pipelines using Pentaho, Apache Airflow, Data Factory, or similar, including CI/CD implementation for data pipelines.
• Advanced SQL: Demonstrable experience with advanced SQL, including complex analytical functions, query optimization, stored procedures, and efficient schema design.
• Software Development: Demonstrable experience with Javascript and Node.js, and Python for scripting, data automation, and ML model development.
  
  

Desired Experience:

• Customer Data Platforms (CDP): Experience in strategic definition, implementation, management, and maintenance of CDP solutions, preferably Segment, and their integration.
• Enterprise System Integration: Desirable experience with enterprise-level integration tools like Mulesoft or microservices architectures with REST/GraphQL APIs.
• Salesforce Ecosystem: Valuable experience working with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud – SFMC), including data integration and automation.
  
  

Knowledge (Essential and Valuable):

• Deep knowledge and certifications in managing and optimizing cloud environments (Azure, GCP).
• Advanced knowledge and certifications in Snowflake (SnowPro Advanced/Architect is a plus).
• Proficiency in CDP tools (especially Segment).
• Knowledge of CRM / Marketing Automation tools (SFDC, SFMC, Adobe Campaign, Selligent Marketing Cloud).
• Advanced SQL knowledge (Analytical Functions, T-SQL, PL/SQL).
• Proficiency in programming languages like Javascript, Node.js, and Python.
• Strong understanding of Data Quality principles, Data Governance, and Normalization.
• Solid understanding of Machine Learning and AI algorithms for data enrichment and transformation.
• Experience with data streaming architectures (Kafka, Pub/Sub, Azure Event Hubs).
• Familiarity with MLOps and DataOps concepts.
  
  

Skills:

• Ability to analyze and solve complex problems.
• Project management and organizational skills for end-to-end data projects.
• Meticulous attention to detail and commitment to data quality.
• High capacity for discernment and prioritization in dynamic environments.
• Technical leadership and mentoring of junior profiles.
• Strategic thinking and innovation-oriented mindset.
• Excellent communication and presentation skills for clients and multidisciplinary teams.
  
  

Languages:

• Spanish (Native or Bilingual proficiency).
• English (High level C1/C2 - Essential for communication with international clients).
  
  

What would you do in this role? Here’s a list of responsibilities and tasks:

• Lead strategic requirements gathering, high-level design, and implementation of complex data solutions for client communication initiatives.
• Design and evolve scalable, efficient data architectures, selecting appropriate cloud-native technologies for each project.
• Design, develop, and optimize ETL/ELT data integration processes to ensure high-quality data ingestion, transformation, and availability.
• Implement end-to-end data solutions, ensuring validation, thorough documentation, and adherence to best practices in data engineering and security.
• Provide training and knowledge transfer to internal teams and clients.
• Maintain, evolve, and optimize existing data projects, ensuring monitoring, incident resolution, and continuous improvement.
• Manage and optimize client databases, ensuring performance, integrity, and security.
• Innovate with AI/ML: Implement data cleansing, normalization, consolidation, deduplication, and enrichment systems using ML/AI algorithms, including predictive scoring and customer clustering.
• Ensure Data Quality and Governance: Implement DQ mechanisms, guarantee data integrity, and ensure GDPR compliance across all processes.
• Strategically collaborate with clients: Participate in high-level meetings to assess current information system architectures, propose innovative improvements, and lead solution definitions for future challenges and new data platforms.
• Mentor and guide other data engineers, fostering best practices and professional development.
  
  

And since you'll give this and much more, we also want to give you much more:

• A dynamic and creative work environment.
• Important clients and international brands.
• Full-time position.
• Hybrid format.
• Christmas, Easter, July, and August: FULL REMOTE
• Flexible hours.
• Permanent contract with a six-month trial period.
• 22 working days of vacation per year + 12 extra days!
• Optional access to flexible compensation (health insurance, transportation, meals, and childcare).
• Ogilvy Wellness Program: Free psychological, legal, and financial support service. Discounts on physiotherapy and gyms.
• Ogilvy is recognized with the Family-Responsible Company (EFR) certification for its commitment to employee well-being and work-life balance.
  
  

If you’ve imagined yourself in this position, that’s a good sign. At Ogilvy, we want to work with the best talent—those who challenge us and make us better. People who are eager to experience an agency culture open to diversity as a principle and connectivity as a primary tool.

So, if you're nodding your head while reading this, send us your CV!

The profile is a specialist in the Blip product who acts as both a technical consultant and a user experience consultant.
Their main activities include: presentations and hands-on demonstrations of the Blip platform, leading meetings to gather requirements (discovery and workshops), analyzing the feasibility of implementations, and designing solution proposals to achieve client objectives.

You will work on finding a balance between the ideal user journey and the most efficient and feasible journey that can be built using Blip products. You will also interact with both the technical teams of our clients and the development and implementation teams of Blip products. For this, we expect you to understand the importance of teamwork, with a willingness to share knowledge, learn, and grow continuously.

Responsibilities and Duties

• Act as a technical consultant and specialist in the Blip platform.
• Lead meetings and workshops to understand client needs and propose efficient solutions.
• Create projects from initial concept through to demonstration.
• Guide clients toward optimized implementations, considering the technical details of the platform and Blip products.
• Collaborate with sales and Customer Success teams to unlock and develop new opportunities, deeply understanding business goals and industry trends.
• Support internal teams and clients in designing solutions to ensure the best use of the platform, following processes and best practices.
• Create functional diagrams for technical requirements.
• Develop high-level flows (macroflows) that describe the end-user journey.
• Define use cases focused on solving user problems.
• Evaluate the feasibility of conversational solutions.

Requirements and Qualifications

• Basic knowledge of programming languages: JavaScript, C#, .NET Core, etc.
• Ability to communicate with both technical and business audiences.
• Experience with demonstrations and knowledge of technology trends in the sector.
• Knowledge of building and implementing REST APIs.
• Experience in customer-facing roles.
• Clear and effective cross-functional communication.
• Familiarity with agile methodologies.
• Autonomy and self-management skills.
• Holistic and analytical mindset at the intersection of user, business, and technology.
• Appreciation for collaborative work and openness to feedback.
• Experience in metric-driven environments and data-based decision-making.
• Proficiency in English.

Nice to Have

• Experience in Product Design, Service Design, or UX Design focused on digital products.
• Experience in systems architecture.
• Commercial experience.
• Portfolio of developed projects.

GTM Engineer at Unframe

Location: Remote (Global)

About Unframe

Unframe is an AI-first startup helping the world’s largest enterprises bring LLM-powered applications to life in days - not months. We combine the speed of a product company with the flexibility of a consultancy, helping customers move from idea to deployed AI systems faster than anyone else in the market.

Backed by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we’re building a fast-growing, revenue-generating company working with Fortune 500 customers globally

About the role:

We’re hiring a GTM Engineer to build the systems that power our GTM motion and enterprise sales execution.

You will design and implement the automation, tooling, and data infrastructure that turns GTM strategy into repeatable pipeline. You’ll work directly with Sales Leadership, Enablement, Marketing, and Solutions to remove friction, increase selling time, and scale outbound in a thoughtful way.

If you enjoy creating systems that make sales teams materially more effective, this role is for you!

What you’ll do:

• Build scalable outbound infrastructure, including account selection, sequencing, enrichment, and routing, aligned to ICP and vertical strategy
• Design and maintain automations and integrations across Salesforce and the GTM stack that eliminate manual work for AEs and SDRs
• Create and manage GTM Agents built in support of seller productivity and GTM execution
• Partner with Sales Leadership, Enablement, and Marketing to ensure systems reinforce how we sell
• Evaluate and implement new tools and light scripting (APIs, automation platforms) with scale and maintainability in mind

What we are looking for:

• 3–6 years in Sales Ops, RevOps, Growth Ops, or a GTM Engineering-style role
• Experience supporting enterprise or complex B2B sales
• Proven track record building outbound or pipeline automation
• Strong CRM fluency (Salesforce preferred)
• Experience with sequencing and enrichment platforms
• Comfortable working with structured data (SQL or similar is a plus)

Why join us?

• Real ownership from day one. Drive decisions, shape ideas and make them work.
• Your fastest learning years. Build alongside founders and VPs in a space that moves weekly.
• You'll have the opportunity to write and build what comes next.

Ready to Build the Future?

If this opportunity excites you, apply now!

Location: Looking for Australian / Korean citizens / visa holders willing to stay in our Global Hubs for an initial onboarding period of 12 months before relocating into one of our local offices in the APAC market.

The Team

As an Applied AI Engineer, you are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. As a so-called Value Engineer (VE), you partner with sales and customers to create compelling and innovative technical solutions to critical business problems leveraging cutting edge (AI) capabilities within our Celonis Process Intelligence Platform. A great VE understands the customer, the technology, and the sales cycle making it what may be the most interesting, challenging, and fulfilling role in Enterprise Software

You will be joining the Global VE Center of Excellence which is an international, diverse, and dynamic organization at the core of the Celonis Value Engineering team supporting our local field teams. As a team, we enjoy working in a fast-paced environment and share a sense of belonging to a community that wants to learn and grow together. The team culture is one based on building trust, continuous development, and improvement through coaching & mentoring. 

The Role

Talented individuals launch their careers in the enterprise software world by joining the Orbit Graduate Program as an Associate Value Engineer.

The 12-month program is a unique experience to fast start your career in the SaaS Industry that highlights hands-on learning, mentorship, and a team culture where we rely on each other to learn, grow and achieve. The program is designed to develop essential VE skills & competencies and establish strong lasting relationships allowing you to grow your career at Celonis. 

Your journey will start with onboarding & enablement to develop your business and Celonis skills through a combination of hands-on experience in customer engagements and different pieces of training which cover amongst others the Celonis Process Intelligence, domain knowledge, presentation & demo skills, discovery & objection handling as well as value selling. 

The work you’ll do:

• Work as part of the Global VE CoE to support the APAC Value Engineering team on customer engagements
• Collaborate with customers to uncover their core business challenges and determine how Celonis Process Intelligence can help them achieve their business objectives and AI Strategy
• Execute proof projects showcasing the value of Celonis Process Intelligence, frame a quantitative business value and deliver presentations to senior executives to drive investment decisions
• Prototype and develop AI solutions tailored to customer needs, including both traditional machine learning, LLM-based solutions and orchestration technology
• Drive change management and value realisation and ensure a positive return on investment
• Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor
• Collaborate and share customer insights & feedback with internal Product and Engineering teams to influence and co-develop (AI) product innovations
• Create re-usable collateral, best practices & tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team
• Travel to the APAC region to meet clients in person to ensure the success of customer engagements

The qualifications you need:

We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes. In particular, we seek “builders” who thrive in fast-paced environments and can rapidly develop solutions and pilots using our platform and AI technologies.

You have a bachelors and/or masters degree in (Industrial) Engineering, Computer Science, Data Science / Business Analytics, AI/ML, Mathematics or other related fields, as well as valuable work/internship experience. You’re curious, self-motivated, enjoy continuous learning, and you want to work in a lively environment characterized by high growth.

You are successful as a Value Engineer if you:

• Have a passion for technology, data and AI and the impact it can have on the world
• Have a hunger to learn new technologies and bring at least basic knowledge or hands-on experience in SQL and/or Python
• Any exposure to process mining principles and completion of Celonis "Rising Star" modules would be a welcome indicator of your eagerness to develop in this field
• Are able to think analytically and creatively, especially in applying technology solutions to core business problems
• Are focused on creating and adding value for customers
• Have an entrepreneurial mindset and the ability to multi-task, prioritize and execute
• Are able to build relationships with senior management and influence decision-makers
• Are confident to present to C-level executives and larger audiences
• Are willing to travel to the APAC region to meet clients in person
• Are an effective communicator and fluent in English (and Korean, if applying for Korean market).

Location: Looking for Japanese citizens / visa holders, fluent in Japanese, willing to stay in Madrid for 12 months before having the view to relocate to Tokyo. Customer base will be in Japan, involving travel to meet clients in person.

The Team

As an Associate AI Applied Engineer, you are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. As a so-called Value Engineer (VE), you partner with sales and customers to create compelling and innovative technical solutions to critical business problems leveraging cutting edge (AI) capabilities within our Celonis Process Intelligence Platform. A great VE understands the customer, the technology, and the sales cycle making it what may be the most interesting, challenging, and fulfilling role in Enterprise Software

You will be joining the Global VE Center of Excellence which is an international, diverse, and dynamic organization at the core of the Celonis Value Engineering team supporting our local field teams. As a team, we enjoy working in a fast-paced environment and share a sense of belonging to a community that wants to learn and grow together. The team culture is one based on building trust, continuous development, and improvement through coaching & mentoring. 

The Role

Talented individuals launch their careers in the enterprise software world by joining the Orbit Graduate Program as an Associate Value Engineer.

The 12-month program is a unique experience to fast start your career in the SaaS Industry that highlights hands-on learning, mentorship, and a team culture where we rely on each other to learn, grow and achieve. The program is designed to develop essential VE skills & competencies and establish strong lasting relationships allowing you to grow your career at Celonis. 

Your journey will start with onboarding & enablement to develop your business and Celonis skills through a combination of hands-on experience in customer engagements and different pieces of training which cover amongst others the Celonis Process Intelligence, domain knowledge, presentation & demo skills, discovery & objection handling as well as value selling. 

The work you’ll do:

• Work as part of the Global VE CoE to support the Japan Value Engineering team on customer engagements
• Collaborate with customers to uncover their core business challenges and determine how Celonis Process Intelligence can help them achieve their business objectives and AI Strategy
• Execute proof projects showcasing the value of Celonis Process Intelligence, frame a quantitative business value and deliver presentations to senior executives to drive investment decisions
• Prototype and develop AI solutions tailored to customer needs, including both traditional machine learning, LLM-based solutions and orchestration technology
• Drive change management and value realisation and ensure a positive return on investment
• Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor
• Collaborate and share customer insights & feedback with internal Product and Engineering teams to influence and co-develop (AI) product innovations
• Create re-usable collateral, best practices & tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team
• Travel to the Japan region to meet clients in person to ensure the success of customer engagements

The qualifications you need:

We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes. In particular, we seek “builders” who thrive in fast-paced environments and can rapidly develop solutions and pilots using our platform and AI technologies.

You have a bachelors and/or masters degree in (Industrial) Engineering, Computer Science, Data Science / Business Analytics, AI/ML, Mathematics or other related fields, as well as valuable work/internship experience. You’re curious, self-motivated, enjoy continuous learning, and you want to work in a lively environment characterized by high growth.

You are successful as a Value Engineer if you:

• Have a passion for technology, data and AI and the impact it can have on the world
• Have a hunger to learn new technologies and bring at least basic knowledge or hands-on experience in SQL and/or Python
• Any exposure to process mining principles and completion of Celonis "Rising Star" modules would be a welcome indicator of your eagerness to develop in this field
• Are able to think analytically and creatively, especially in applying technology solutions to core business problems
• Are focused on creating and adding value for customers
• Have an entrepreneurial mindset and the ability to multi-task, prioritize and execute
• Are able to build relationships with senior management and influence decision-makers
• Are confident to present to C-level executives and larger audiences
• Are willing to travel to the Japan region to meet clients in person
• Are an effective communicator and fluent in English and Japanese

Location: Looking for Japanese citizens / visa holders, fluent in Japanese, willing to stay in Madrid for 12 months before having the view to relocate to Tokyo. Customer base will be in Japan, involving travel to meet clients in person.

The Team

As an Associate AI Applied Engineer, you are part of our Value Engineering team and are the trusted advisor for customers working on the intersection of technology and business. As a so-called Value Engineer (VE), you partner with sales and customers to create compelling and innovative technical solutions to critical business problems leveraging cutting edge (AI) capabilities within our Celonis Process Intelligence Platform. A great VE understands the customer, the technology, and the sales cycle making it what may be the most interesting, challenging, and fulfilling role in Enterprise Software

You will be joining the Global VE Center of Excellence which is an international, diverse, and dynamic organization at the core of the Celonis Value Engineering team supporting our local field teams. As a team, we enjoy working in a fast-paced environment and share a sense of belonging to a community that wants to learn and grow together. The team culture is one based on building trust, continuous development, and improvement through coaching & mentoring. 

The Role

Talented individuals launch their careers in the enterprise software world by joining the Orbit Graduate Program as an Associate Value Engineer.

The 12-month program is a unique experience to fast start your career in the SaaS Industry that highlights hands-on learning, mentorship, and a team culture where we rely on each other to learn, grow and achieve. The program is designed to develop essential VE skills & competencies and establish strong lasting relationships allowing you to grow your career at Celonis. 

Your journey will start with onboarding & enablement to develop your business and Celonis skills through a combination of hands-on experience in customer engagements and different pieces of training which cover amongst others the Celonis Process Intelligence, domain knowledge, presentation & demo skills, discovery & objection handling as well as value selling. 

The work you’ll do:

• Work as part of the Global VE CoE to support the Japan Value Engineering team on customer engagements
• Collaborate with customers to uncover their core business challenges and determine how Celonis Process Intelligence can help them achieve their business objectives and AI Strategy
• Execute proof projects showcasing the value of Celonis Process Intelligence, frame a quantitative business value and deliver presentations to senior executives to drive investment decisions
• Prototype and develop AI solutions tailored to customer needs, including both traditional machine learning, LLM-based solutions and orchestration technology
• Drive change management and value realisation and ensure a positive return on investment
• Build strong relationships with our customers by winning their trust through technical, product expertise, and business acumen to act as a trusted advisor
• Collaborate and share customer insights & feedback with internal Product and Engineering teams to influence and co-develop (AI) product innovations
• Create re-usable collateral, best practices & tools within the Global VE Center of Excellence and feed them back to the regional Value Engineering team
• Travel to the Japan region to meet clients in person to ensure the success of customer engagements

The qualifications you need:

We are looking for people who enjoy solving problems, think outside the box, and are not afraid to make and learn from mistakes. In particular, we seek “builders” who thrive in fast-paced environments and can rapidly develop solutions and pilots using our platform and AI technologies.

You have a bachelors and/or masters degree in (Industrial) Engineering, Computer Science, Data Science / Business Analytics, AI/ML, Mathematics or other related fields, as well as valuable work/internship experience. You’re curious, self-motivated, enjoy continuous learning, and you want to work in a lively environment characterized by high growth.

You are successful as a Value Engineer if you:

• Have a passion for technology, data and AI and the impact it can have on the world
• Have a hunger to learn new technologies and bring at least basic knowledge or hands-on experience in SQL and/or Python
• Any exposure to process mining principles and completion of Celonis "Rising Star" modules would be a welcome indicator of your eagerness to develop in this field
• Are able to think analytically and creatively, especially in applying technology solutions to core business problems
• Are focused on creating and adding value for customers
• Have an entrepreneurial mindset and the ability to multi-task, prioritize and execute
• Are able to build relationships with senior management and influence decision-makers
• Are confident to present to C-level executives and larger audiences
• Are willing to travel to the Japan region to meet clients in person
• Are an effective communicator and fluent in English and Japanese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Madrid, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Spain and be able to speak fluent Spanish and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent Spanish and English

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX). 

Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

Are you passionate about working directly with the customers on the technical implementation and integration of our solution?

You'll connect with the role if you enjoy...

• optimising e-invoicing and global supply chains by planning, coordinating and technically implementing e-invoicing and EDI projects on our cloud platform
• communicating worldwide with our partner companies, customers and their suppliers
• acting as the interface between our customers, their ERP System and our SaaS platform
• taking on new customers (after handover from Sales) and independently progressing your integration projects
• appearing as a sparring partner for our customers and solving their technical issues
• performing proactively to ensure each project’s success
• coordinating mappings for e-invoicing and EDI integration with the document engineering team for your integration projects
• encouraging the evaluation and implementation of new tools and processes for the project and managing the process

To connect with ecosio it is important to have…

• several years of work experience in e-invoicing and/or EDI
• experience with the integration of ERP import and export interfaces based on XML, CSV and IDocs
• experience with EDI onboardings, EDI service providers and Value Added Networks (VANs)
• experience with national e-invoicing mandates around the globe
• in-depth knowledge of typical EDI and integration formats like XML, EDIFACT, ANSI X12, and VDA as well as EDI protocols like AS2, OFTP2 or PEPPOL
• excellent communication skills in English and German
• know-how in project management, supply chain management and/or logistics
• strong organisational skills and enjoy working independently

By connecting with us you will experience...

• Our remote-first culture lets you work remotely from one of our designated countries
• Flexible working hours to suit your schedule and priorities
• Annual personal development budget to invest in conferences, courses, or career coaching
• Home office allowance to create a workspace that fits your needs
• Regular events and trips to connect, celebrate, and have fun with the team
• Workations of up to 90 days per year within the EU, combining travel and productivity
• Wellbeing support, including mental health resources and employee assistance programs
• Additional country-specific benefits based on your location

Sounds like a connection that works? Then apply now and we will get in touch soon!

As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking HERE.

Our mission is to build Connections That Work by fostering a diverse and inclusive team. We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives. And now we want to connect with you. 

According to the Austrian collective agreement, the minimum salary is 54.000 €/year. Of course, we are happy to offer much higher compensation based on qualifications and experience!

The Challenge  

We’re looking for a (Senior) Principal Solutions Engineer to join our Solution Engineering team. 
In this role, you will lead the development and execution of OneTrust’s AI Governance and Data Use Governance solutions within the Solutions Engineering function. Acting as a strategic bridge between Product and Sales, you will ensure effective sales execution across our international markets — including Europe, LATAM, APAC, and the Middle East. You will be responsible for assessing the technical fit of OneTrust’s AI Governance (and future Data Use Governance) solutions, ensuring we consistently achieve technology wins in the opportunities we pursue. 

 Location: Madrid.Hybrid. This is not a 100% remote role.

Your Mission  

• Serve as technical expert on major sales opportunities, including the preparation of technical demonstration proposals, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives  

• Instrumental in technical deep dive discussions to architect integrations and advice customers on suggested best practices  

• Support Sales Teams with client meetings, presentations, and custom integration design options  

• Coordinates with internal R&D, technical integrations, partner integrations teams to stay on top of product capabilities as well as future direction  

• Support Sales and Marketing in production of high-quality sales proposals and supporting assets  

• Maintain all sales cycle activities within the Salesforce.com CRM system  

You Are 

A technical leader with strong system design and hands-on execution skills, who understands how enterprises use Data and AI in real-world workflows and can translate those needs into scalable, secure, and compliant platform solutions. You have intrinsic motivation to educate yourself in this dynamic and fastmoving market and want to seize the opportunity to build your own brand and expertise by attending and speaking at market leading events. 

Your Experience Includes  

• BA/BS in Computer Science, Engineering or equivalent   

• 8+ years of relevant experience, ideally in the technology industry and/or an Enterprise Cloud-based Software company  

• Experience selling, configuring and delivering software demonstrations 

• Knowledge and/or work experience with API's 

• Experience with implementing software products or solutions to enterprise companies  

• Knowledge of web applications, SaaS architecture, cloud computing and programming  

• Experience with different databases (Relational and document) is a strong asset. 

• Ability to build relationships across stakeholders in R&D, marketing, sales and engineering  

• Strong entrepreneurial skills to excel in a complex and rapidly evolving environment  

• Willingness to travel, as job requires 

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical coverage provided through Irish Life Health; premiums paid by the company 
• Life & disability insurance
• Pension plan with 5% company match
• Competitive time off package with 25 Days of PTO, 11 Company-paid holidays, 2 Wellness days and 1 Paid Volunteer Day 
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• €50/month Remote work stipend for internet
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member  

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Enhanced Private Medical Insurance and a Health Cash Back Plan
• Life insurance & disability benefits
• Pension plan with 4% Company match
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 2 paid floating holidays (new in 2026!), 10 paid sick days, 2 Wellness days and 1 Paid Volunteer Day
• £45/month Remote work stipend for internet
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career
• Charitable contribution match per team member

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimise operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimised consumer shopping journeys from beginning to end.

Overview

As a Sales Engineer, you are an integral partner in the sales cycle assisting the GTM (Go-To-Market) Sales Organization by presenting both platform and service offerings to establish confidence in Rithum’s technology infrastructure and to overcome all technical objections in the sales cycle. You identify and understand business requirements and execute a technical sales strategy, effectively showing the solutions that address these requirements while highlighting business value.

Responsibilities

• Increase revenue opportunities with new and expansion of existing accounts in collaboration with sales and client success teams.
• Support the solutions discovery process for technical, functional, and overall value proposition of our retailer and brand solutions.
• Prepare and deliver sales presentations, proofs-of concept, strategic recommendations, and product demonstrations in person and via Zoom.
• Evaluate prospective and current client’s business goals, data & systems integration requirements, and recommend effective strategies to meet these needs.
• Communicate market feedback to product management and services for incorporation to future product developments and service offerings.
• Collaborate cross-departmentally to ensure a positive and strategic handoff to service teams sharing documentation of goals and requirements generated during sales cycle.
• Participate in self-paced learning to improve understanding of all Rithum products.
• Stay informed regarding changes in the industry environment.

Qualifications 

Minimum Qualifications  

• 2+ years of presales consultative experience and/or management of an ecommerce program generating $5million+
• Strong verbal and written communications skills with a focus on discovery, positioning and business justification
• Experience in a technical environment, specifically dealing with data optimization
• Proficient in adapting to new software tools and environments.

Preferred Qualifications 

• Bachelor’s degree in a related field
• Understanding of marketplaces and webstores such as Amazon, Walmart, eBay, BigCommerce, Shopify, etc.
• Retail Media and Digital Marketing experience.
• Understanding of online marketing and advertising concepts.
• History of working with large retail clients and/or Brand Manufacturers.
• Technical working knowledge of API integrations (REST & SOAP).

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

Benefits 

• Medical, Dental and Psychology benefits 
• Life insurance and disability benefits
• Competitive time off package with 25 Days of PTO, 8 Company-paid Holidays, 5 paid floating holidays (new in 2026!), 2 Wellness days and 1 Paid Volunteer Day 
• Voucher program for Transportation, Meals & Childcare 
• Remote Working Stipend: €40/month automatically applied in payroll
• Access to tools to support your wellbeing such as the Calm App and an Employee Assistance Program 
• Professional development stipend and learning and development offerings to help you build the skills and connections you need to move forward in your career. 
• Charitable contribution match per team member 

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

We are looking for a Mid-Level Data Engineer to join our Revenue Operations team, responsible for building, scaling, and maintaining data pipelines that support strategic revenue decisions.

This role plays a key part in connecting data across Marketing, Sales, Customer Success, and Finance, ensuring high data quality, reliability, and availability.

The position requires on-site presence in Madrid, with close collaboration across cross-functional teams in a fast-paced and constantly evolving environment.

Responsibilities

1. Data Engineering (Core)

• Design, build, and maintain scalable and reliable data pipelines (ETL/ELT).
• Develop and optimize analytical data models (bronze, silver, and gold layers).
• Ensure data quality, governance, and consistency.
• Monitor pipelines, proactively identify bottlenecks, and resolve failures.
• Work with large volumes of structured and semi-structured data.
  
  

2. Revenue Operations

• Integrate data from multiple sources, including:
• CRM systems (e.g., HubSpot)
• Marketing platforms
• Financial and billing systems (SAP)
• Product data sources
  
  
• Build datasets to support analysis of:
• Sales funnel and pipeline
• Revenue forecasting
• Recurring revenue (MRR, ARR)
• Churn, retention, and expansion
• Performance metrics for SDRs, AEs, and CSMs
  
  
• Support the development of strategic KPIs and metrics for leadership and C-level stakeholders.
• Partner closely with data analysts, RevOps, and business teams.
  
  

3. Technology & Tools

• Use Databricks for data processing, transformation, and orchestration.
• Work extensively with advanced SQL and Python.
• Leverage the Google ecosystem, including:
• BigQuery
• Google Cloud Storage
• Google Sheets (automation and integrations)
• Enable BI tools and dashboards (e.g., Looker, Power BI, Tableau).
  
  

4. Collaboration & Environment

• Collaborate closely with business teams, translating requirements into technical solutions.
• Participate actively in agile ceremonies (planning, daily stand-ups, reviews).
• Thrive in a dynamic, high-growth, and fast-changing environment.
• Continuously propose improvements in architecture, processes, and performance.

 Requirements

• Proven experience as a Mid-Level Data Engineer.
• Strong expertise in SQL (data modeling and performance optimization).
• Solid experience with Python for data engineering.
• Hands-on experience with Databricks.
• Experience with Google Cloud Platform (BigQuery, GCS).
• Previous experience in Revenue Operations, Sales, or Finance.
• Knowledge of SaaS metrics (MRR, ARR, LTV, CAC, churn).
• Strong understanding of:
• ETL / ELT processes
• Data Warehousing and Data Lakes
• Dimensional data modeling
• Experience with version control systems (Git).

Nice to Have

• Experience with BI tools.
• International work experience.
• Fluence in Spanish.
• Advanced English it's good.

What is The Role

We are looking to bring on a Principal Product Manager for AI within our Observability team, where you'll drive the vision and execution of AI-powered features across our Observability platform. You'll shape how Agentic AI, Machine Learning, LLMs, and semantic context transform the entire observability lifecycle - from data onboarding and enrichment to advanced root cause analysis, impact assessment, and automated remediation. This is a high-impact role that will help shape our product offering.

What You Will Be Doing

• Define and execute the AI strategy for Observability, leveraging Elastic's AI stack (Elastic Inference Service, Elastic’s Agent Builder, AI Assistant, RAG, Vector Search, Knowledge Bases, NLP).
• Own the roadmap for embedding AI and ML into log analytics, incident investigation, and SRE workflows.
• Partner with Engineering, UX, and cross-functional teams to deliver seamless, intuitive AI-driven experiences.
• Collaborate with our Sales and Marketing teams to drive adoption, enablement, and go-to-market for new AI features.
• Engage with customers and the field to gather feedback, validate solutions, and iterate quickly.
• Track industry trends and competitive landscape to ensure Elastic leads in AI-powered Observability.

What You Bring 

•  5+ years in product management or a related field, with a focus on AI, ML, or Observability.
• Deep understanding of AI/ML technologies (LLMs, RAG, NLP, semantic search) and their application to real-world problems.
• Experience building and shipping data-intensive or AI-driven products at scale.
• Strong technical acumen and ability to translate complex AI concepts into user value.
• Excellent communication and collaboration skills; able to influence across teams and functions.
• Passion for innovation, customer empathy, and a bias for action.

What is The Role

We are looking to bring on a Principal Product Manager for AI within our Observability team, where you'll drive the vision and execution of AI-powered features across our Observability platform. You'll shape how Agentic AI, Machine Learning, LLMs, and semantic context transform the entire observability lifecycle - from data onboarding and enrichment to advanced root cause analysis, impact assessment, and automated remediation. This is a high-impact role that will help shape our product offering.

What You Will Be Doing

• Define and execute the AI strategy for Observability, leveraging Elastic's AI stack (Elastic Inference Service, Elastic’s Agent Builder, AI Assistant, RAG, Vector Search, Knowledge Bases, NLP).
• Own the roadmap for embedding AI and ML into log analytics, incident investigation, and SRE workflows.
• Partner with Engineering, UX, and cross-functional teams to deliver seamless, intuitive AI-driven experiences.
• Collaborate with our Sales and Marketing teams to drive adoption, enablement, and go-to-market for new AI features.
• Engage with customers and the field to gather feedback, validate solutions, and iterate quickly.
• Track industry trends and competitive landscape to ensure Elastic leads in AI-powered Observability.

What You Bring 

•  5+ years in product management or a related field, with a focus on AI, ML, or Observability.
• Deep understanding of AI/ML technologies (LLMs, RAG, NLP, semantic search) and their application to real-world problems.
• Experience building and shipping data-intensive or AI-driven products at scale.
• Strong technical acumen and ability to translate complex AI concepts into user value.
• Excellent communication and collaboration skills; able to influence across teams and functions.
• Passion for innovation, customer empathy, and a bias for action.

The Challenge

We're looking for a Principal Solutions Engineer (SE) that will report to the Solutions Engineering Manager. In this role, you will drive business development and sales growth on a national scale by providing technical expertise, competitive positioning, and product evaluation across multiple verticals to support prospective customers for the OneTrust Data Privacy Compliance platform. 

Your Mission 

Serve as technical expert on systems integrations during major sales opportunities, including the preparation and delivery of proposals, RFPs and custom proof-of-concepts evaluations to demonstrate OneTrust’s integration capabilities to meet client objectives 
Lead the technical deep dive discussions to architect integrations and advise customers on best practices 
Support Sales Teams with client meetings, presentations, and custom integration design options 
Coordinates with internal R&D, technical integrations, partner integrations teams to influence product capabilities as well as future direction 
Drive Sales and Marketing efforts in production of high-quality sales proposals and supporting assets 
Maintain all sales cycle activities within the Salesforce.com CRM system 

You Are 

You will have an advanced understanding of the privacy industry, including regulatory environment, and will use this knowledge to support all of the primary responsibilities. To thrive in this role, you will keep up with industry trends, competitive landscape and customer needs. 

Your experience includes:  

• BA/BS in Computer Science, Engineering or equivalent  
• 12-16 years of relevant experience in the technology industry, ideally in an Enterprise Cloud-based Software company 
• Expertise selling, configuring and delivering software demonstrations 
• Expertise with implementing software products or solutions to enterprise companies 
• Advanced experience with REST APIs, JavaScript, FreeMarker, HTML, CSS. Powershell scripting, ASP.NET, and C# experience a plus. 
• Experience working with Kubernetes (preferred), Docker, and OpenShift 
• Advanced knowledge of web applications, SaaS architecture, cloud computing and programming 
• Ability to build relationships across stakeholders in R&D, marketing, sales and engineering 
• Strong entrepreneurial skills to excel in a complex and rapidly evolving environment 
• Willingness to travel, as job requires (Estimated 25%) 

The Challenge 

We are seeking a highly motivated and technically adept Senior Solution Engineer (SE) to join our DemoX team within the SE Centre of Excellence. This role is ideal for an experienced SE who excels at designing and scaling demo experiences, driving cross-functional initiatives, and empowering global go-to-market teams to deliver high-impact product demonstrations. 

You will be at the helm of our demo strategy and tooling, taking ownership for the evolution of demo environments, assets, and processes. As the principal driver of DemoX, you will steer development, innovation, and continuous improvement, serving as the main resource for demo-related needs and escalations. This position is about leading the strategy, execution, and quality of our demo solutions, collaborating deeply with stakeholders across Product, Product Marketing, QA, and Sales Engineering to deliver best-in-class demo experiences. 

This is a high-visibility role with strong growth potential, including the opportunity to evolve into a formal leadership position. 

Your Mission 

• Lead the design, development, and governance of scalable demo environments, tools, and assets that support the global GTM organisation 
• Act as the DemoX function’s operational lead owning demo tooling (e.g. Saleo, Consensus), demo data pipelines, and environment stability 
• Serve as the primary escalation point for demo-related issues, ensuring timely resolution and proactive risk mitigation 
• Develop and maintain compelling demo narratives, templates, and reusable assets that align with product capabilities and GTM messaging 
• Partner with Product, Product Marketing, QA, and SE leadership to ensure demo readiness for new releases and feature launches 
• Provide mentorship and functional guidance to other DemoX team members, fostering a culture of excellence, collaboration, and continuous improvement 
• Drive adoption of demo best practices across the SE organisation through enablement, documentation, and tooling support 
• Shape the DemoX roadmap by identifying opportunities for innovation, automation, and operational efficiency 

You Are 

• Effective at communicating and presenting, able to simplify complex technical ideas for customers 
• Collaborative and trusted across Product, Marketing, QA, and Sales Engineering teams 
• Attuned to stakeholder and customer needs, committed to delivering scalable, high-quality demos 
• Proactive and hands-on, capable of leading projects from concept to completion 
• Strategic, understanding how demo tools and processes accelerate sales and impact customers 
• Comfortable guiding and aligning team members, even without formal authority 
• Resourceful in handling ambiguity and solving challenges creatively and decisively 
• Technically proficient and eager to learn, with expertise in demo tools, integrations, and environment management 
• Fluent in English, with other languages beneficial, and willing to travel for global collaboration 

Your Experience Includes 

• 3-5 years of relevant experience in a Solution Engineering, Management Consulting, or a similar role 
• A Bachelor’s degree in a relevant engineering or business field; advanced degree preferred 
• Proven experience delivering and supporting high-quality software demonstrations across the customer journey 
• Strong technical proficiency with demo tooling (e.g. Saleo, Consensus, Chrome extensions) and experience managing demo environments, integrations, and feature toggles 
• Demonstrated ability to lead cross-functional projects and influence without formal authority 
• Excellent communication and interpersonal skills, with experience engaging senior stakeholders and cross-functional teams 
• Strong analytical and problem-solving skills, with a track record of driving demo programmes that deliver measurable business impact 
• Experience in fast-paced, high-growth SaaS environments is highly desirable  

Join us at OneTrust and be part of a team committed to driving innovation, delivering excellence, and shaping the future of our industry. Apply now to embark on an exciting journey with us! 

 Please hand in our CV/Resume in English language. 

We are looking for a Sales Engineer to join our team, covering Italy and Spain. In this role, you will get hands-on experience applying the latest big data technologies to business use cases with companies whose names you hear and products you use every day. Our ideal candidate is comfortable learning new technologies and can explain their work to both technical and non-technical stakeholders. 

You will be operating as a Sales Engineer with a background in Data Science. Running your own opportunities (together with the opportunity team) while acting as a sparring partner, supporting your team with any in-depth Data Science challenges or conversations on their opportunities.

How you'll make an impact: 

• Qualify deals through collaboration with the Account Executive (AE), the Business Development Representative (BDR), and sales management.
• Conduct Discovery meetings and learn from the customer and the BDR about the customer's business requirements and technical environment.
• Articulate to the Opportunity Team and to the customer usage scenarios that illustrate the business value desired by the customer.
• Use Dataiku to demonstrate the business value articulated in the usage scenarios.
• Design projects and execute Dataiku demonstrations that clearly illustrate how to apply data science techniques within our software to deliver the required customer value.
• Plan and execute Proof-Of-Concepts (POC), and evaluations through coordination of resources and co-development of data science projects with our prospective customers. Lead the combined team to carry out the agreed-upon course of action to prove that Dataiku delivers the needed value better than our competitors.
• Answer questions and provide technical guidance to the customer's technical team regarding the demonstrated solution.
• Assist in sales pipeline building activities, including attendance at live and/or virtual trade shows and industry conferences, working with marketing and or partners on campaign design and execution and other activities specified by sales and pre-sales management.

What you'll need to be successful: 

• English - fluent; Spanish and Italian - fluent/native
• Strong natural and intellectual curiosity, especially around the application of technology to solve all kinds of problems
• Experience in the data science, analytics, or big data markets is preferred
• 5+ years of experience with predictive modelling and an understanding of relational data structures and SQL
• Programming in Python/R would be a bonus
• Experience working with cloud infrastructures (AWS, GCP, Azure) 
• Experience in Analytics/AI or other enterprise software
• Experience in technical pre-sales or other client-facing roles (consulting, etc.)
• Comfortable talking to all levels of customer teams from individual contributors to C-level executives, and/or a passion for public speaking

We are looking for a Sales Engineer to join our team, covering Italy and Spain. In this role, you will get hands-on experience applying the latest big data technologies to business use cases with companies whose names you hear and products you use every day. Our ideal candidate is comfortable learning new technologies and can explain their work to both technical and non-technical stakeholders. 

You will be operating as a Sales Engineer with a background in Data Science. Running your own opportunities (together with the opportunity team) while acting as a sparring partner, supporting your team with any in-depth Data Science challenges or conversations on their opportunities.

How you'll make an impact: 

• Qualify deals through collaboration with the Account Executive (AE), the Business Development Representative (BDR), and sales management.
• Conduct Discovery meetings and learn from the customer and the BDR about the customer's business requirements and technical environment.
• Articulate to the Opportunity Team and to the customer usage scenarios that illustrate the business value desired by the customer.
• Use Dataiku to demonstrate the business value articulated in the usage scenarios.
• Design projects and execute Dataiku demonstrations that clearly illustrate how to apply data science techniques within our software to deliver the required customer value.
• Plan and execute Proof-Of-Concepts (POC), and evaluations through coordination of resources and co-development of data science projects with our prospective customers. Lead the combined team to carry out the agreed-upon course of action to prove that Dataiku delivers the needed value better than our competitors.
• Answer questions and provide technical guidance to the customer's technical team regarding the demonstrated solution.
• Assist in sales pipeline building activities, including attendance at live and/or virtual trade shows and industry conferences, working with marketing and or partners on campaign design and execution and other activities specified by sales and pre-sales management.

What you'll need to be successful: 

• Being based or willing to relocate to Mialn, Italy
• English - fluent; Spanish and Italian - fluent/native
• Strong natural and intellectual curiosity, especially around the application of technology to solve all kinds of problems
• Experience in the data science, analytics, or big data markets is preferred
• 5+ years of experience with predictive modelling and an understanding of relational data structures and SQL
• Programming in Python/R would be a bonus
• Experience working with cloud infrastructures (AWS, GCP, Azure) 
• Experience in Analytics/AI or other enterprise software
• Experience in technical pre-sales or other client-facing roles (consulting, etc.)
• Comfortable talking to all levels of customer teams from individual contributors to C-level executives, and/or a passion for public speaking

WHO WE ARE 🌍

We help creators get more out of every conversation with Instagram-focused automations and support for other channels like Messenger, WhatsApp, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team of 350+ people spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟

The AI era isn't coming, it's already here. At Manychat, we're building it into the foundation of everything  and we need an Applied AI Engineer to help make that real.

Your main focus will be AI agents and agentic workflows, LLM-powered system orchestration, and automation pipelines that integrate into the business processes that actually matter. You'll work across internal and customer-facing systems, writing production-grade code and partnering with product and business teams to turn complex challenges into reliable, scalable solutions.

We'd love to work with someone who brings more than strong engineering fundamentals. Someone with the product mindset to understand business context, the communication skills to work fluidly across teams, and the pragmatism to choose solutions that are effective and built to last. Ownership matters here: we're looking for someone who drives work from discovery to rollout, not someone who hands things off at the first checkpoint.

If success for you means identifying real AI use cases, building things that work reliably at scale, and being a trusted technical partner to the teams around you, let’s talk! 

WHAT YOU'LL DO 🚀

• Design, build, and maintain AI-driven services and agent-based solutions for workflow and business process automation.
• Develop orchestration logic across LLMs, internal services, APIs, databases, and third-party platforms.
• Build backend components for AI products and automation pipelines using TypeScript and Node.js.
• Integrate AI-powered workflows with CRM, ERP, ticketing, knowledge management, communication, and other business systems.
• Implement and improve RAG, tool/function calling, memory/state handling, evaluation, and monitoring for AI use cases.
• Partner closely with Product Managers, domain experts, and business stakeholders to identify high-impact use cases and translate them into technical solutions.
• Contribute across the full product lifecycle: discovery, prototyping, production delivery, and iteration.
• Ensure production quality through testing, observability, reliability, security, performance, and cost awareness.
• Document architecture, technical decisions, and tradeoffs, and communicate them clearly to both technical and non-technical stakeholders.

TO SHINE IN THIS ROLE 💥

You'll need:

• 3 – 5 years of experience in software engineering, backend engineering, or applied AI engineering.
• Strong hands-on experience with TypeScript and Node.js in production environments.
• Experience building backend services, APIs, and integrations.
• Practical experience with LLM-based applications, AI automation, or agentic workflows.
• Solid understanding of RAG, prompt engineering, tool/function calling, and context management.
• Experience working with SQL/NoSQL databases and external APIs.
• Understanding of reliable backend patterns such as async processing, retries, queues, idempotency, and error handling.
• Ability to understand business workflows and translate ambiguous requirements into clear technical solutions.
• Experience collaborating with product teams, analysts, operations, and other stakeholders.
• Strong communication skills and the ability to explain complex solutions to both technical and non-technical audiences.

IT WOULD BE GREAT IF YOU HAVE 🤩

• Experience with LangChain, LangGraph, OpenAI SDK, LlamaIndex, or similar frameworks.
• Experience with workflow and orchestration tools such as n8n, Temporal, or event-driven systems.
• Familiarity with PostgreSQL, Redis, Kafka, BullMQ, or similar technologies.
• Experience with vector databases such as pgvector, Pinecone, Qdrant, or Weaviate.
• Experience with Python in AI/ML-related use cases.
• Experience with Docker, cloud platforms (AWS, GCP, Azure), and CI/CD pipelines.
• Exposure to observability and evaluation tooling for AI systems.
• Understanding of security, privacy, and governance considerations for AI-driven business systems.

Tech Stack

• Core: TypeScript, Node.js
• Backend: NestJS, Express, or similar frameworks
• AI/LLM: OpenAI API, Anthropic API, LangChain, LangGraph
• Data/RAG: PostgreSQL, pgvector, Redis, vector databases
• Integrations: REST APIs, webhooks, third-party SaaS platforms

Infrastructure: Docker, cloud services, CI/CD, logging and monitoring

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

• 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
• 💙 Comprehensive health insurance for both you and your family.
• 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
• 🫶 Flexible benefits package to tailor perks that matters most for you.
• 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
• 🍽️ In-office perks, including free meals and snacks.
• 🤝 Company-funded sport activities, annual offsites and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

With my application, I accept the Manychat Privacy Policy.

So, What's the role all about?

As a member of our presales team, you will work closely with our sales team on discovery calls, technical deep dives, product demonstrations, and basic POC’s/POV’s. A sales engineering role is all about creating a great experience for our customers.

Are you a tech-savvy professional with a knack for delivering captivating demos? Do you thrive in the world of enterprise software, especially in contact center or automation technologies? If so, we have an exciting opportunity for you!

Location: Spain (Remote)
Territory: Iberia + Italy

How will you make an impact?

• Support strategic opportunities across the WEST region (Spain as primary, plus Italy and Portugal).
• Partnering with the sales team to plan, prepare and execute on strategic deals within the sales cycle.
• Participating in discovery calls and technical deep dives.
• Creating and delivering powerful presentations and customized product demonstrations
• Design and recommend solutions that meet customer specific needs and business requirements, highlighting the benefits, capabilities and value proposition of NiCE Cognigy.
• Discover and analyze customer requirements, understand their pain points, and provide recommendations on how NiCE Cognigy can address these needs.
• Collaborating with relevant stakeholders to communicate customer requirements and further enhancements.
• Provide technical support to the sales team before and during the sales process, answering technical questions, demonstrating NiCE Cognigy to potential customers, and providing product information.
• Stay up-to-date on the competitive landscape and perform technical comparisons between the company's software and other conversational AI products on the market.
• Provide internal training to other teams across the company

Have you got what it takes?

• Consulting & Sales Engineering Expertise: Leverage your experience in roles like consultant, sales engineer, or presales to provide insightful and engaging demonstrations.
• Enterprise Software Proficiency: Bring your background in the enterprise software space, particularly with contact center or automation technologies, to the table.
• Programming Skills: Utilize your JavaScript programming/scripting experience, essential for presales and enablement services. Knowledge of Java, Python, or similar languages is a plus.
• Low Code & Conversational AI Experience: Experience presenting conversational AI and generative AI technologies.
• Contact Center Knowledge: Understanding contact center technology (SIP and typical contact center components such as SBCs, ACD, ASR, TTS, etc.). Experience with conversation design, IVR design or chatbot design.
• Presentation Prowess: Be a confident and engaging presenter, capable of captivating your audience.
• Creative & Design Skills: Experience with video editing, Photoshop, or similar tools is a valuable asset.
• Tech Enthusiast: Demonstrate confidence in speaking about and dealing with technology, with an ability to quickly learn new technologies.
• Technical Expertise: Have a deep understanding of Cognigy, conversational AI technologies, NLU/NLP, and related software technologies, including UI/UX.
• Sales Acumen: Effectively communicate complex technology in an easy-to-understand manner, build rapport with customers, and showcase Cognigy’s capabilities and value proposition.
• Communication & Collaboration: Exhibit excellent communication skills, tailored to your audience, and the ability to collaborate effectively with cross-functional teams (Must be fluent in English and Spanish. Italian and Portuguese are a plus.)

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

About Cognigy 

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. 

Requisition ID: 10499

Reporting into: Director, Sales Engineering

Job type: Individual contributor.

#LI-Remote

This is a remote opportunity and we would be interested in applicants based in Canada, EST timezones at this time.

Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring

The Opportunity: 

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend of opinionated applications such as Cloud Provider Observability, Database Observability, and Kubernetes Monitoring. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What You’ll Be Doing:

At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.

You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring solution.

• Design and implement high-quality, scalable integrations for various infrastructure components, applications, and data ingestion pipelines 
• Create middleware components and libraries that simplify development and maintenance of observability solutions
• When necessary, represent Grafana Labs in open source forums, working groups, and events
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs
• Lead the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Take ownership of the services you’re running by deploying well tested clean code
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope

As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call.
• You actively mentor other team members, identifying areas for focus and improvement.

Requirements:

• Strong 8+ years of experience with at least one programming language - any major language (Python, .NET, Java, Go, Rust, etc) is acceptable
• Demonstrated working experience in operating high-scale production systems running on Kubernetes and monitoring it, including on-call participation, incident response, and postmortem practices
• Familiarity with observability tooling (e.g. Grafana)
• Strong understanding of time-series data, metrics cardinality challenges, and cost/performance tradeoffs/optimizations in observability systems
• Experience in a hands-on technical leadership role - setting technical direction, leading project teams, and influencing architectural decisions beyond your immediate team
• Deep understanding of distributed systems concepts including scalability, consistency, high availability, and failure modes in large-scale systems
• Experience writing clean, maintainable, robust, and performant software
• Experience with delivering projects from start to finish in a self-driven manner
• Excellent problem-solving and debugging skills
• Strong mentoring and leadership skills

Bonus Points For:

• Experience operating or scaling Prometheus in high-cardinality, multi-tenant environments
• Experience working with OpenTelemetry Collector pipelines or similar telemetry ingestion systems
• Certified Kubernetes Administrator (CKA)/ Certified Kubernetes Application Developer (CKAD) or any other Kubernetes related certification from CNCF
• Experience developing Kubernetes operators, controllers, or custom resources
• Strong understanding of metrics collection, visualization, and alerting concepts
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Experience designing and building observability backends for various systems and applications

Compensation & Rewards:

In Canada, the compensation range for this role is CAD 186,368 - 223,642. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants based in Spain, Germany, the UK or Sweden at this time.

Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring

The Opportunity: 

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend of opinionated applications such as Cloud Provider Observability, Database Observability, and Kubernetes Monitoring. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What You’ll Be Doing:

At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.

You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring solution.

• Design and implement high-quality, scalable integrations for various infrastructure components, applications, and data ingestion pipelines 
• Create middleware components and libraries that simplify development and maintenance of observability solutions
• When necessary, represent Grafana Labs in open source forums, working groups, and events
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs
• Lead the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Take ownership of the services you’re running by deploying well tested clean code
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope

As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call.
• You actively mentor other team members, identifying areas for focus and improvement.

Requirements:

• Strong 8+ years of experience with at least one programming language - any major language (Python, .NET, Java, Go, Rust, etc) is acceptable
• Demonstrated working experience in operating high-scale production systems running on Kubernetes and monitoring it, including on-call participation, incident response, and postmortem practices
• Familiarity with observability tooling (e.g. Grafana)
• Strong understanding of time-series data, metrics cardinality challenges, and cost/performance tradeoffs/optimizations in observability systems
• Experience in a hands-on technical leadership role - setting technical direction, leading project teams, and influencing architectural decisions beyond your immediate team
• Deep understanding of distributed systems concepts including scalability, consistency, high availability, and failure modes in large-scale systems
• Experience writing clean, maintainable, robust, and performant software
• Experience with delivering projects from start to finish in a self-driven manner
• Excellent problem-solving and debugging skills
• Strong mentoring and leadership skills

Bonus Points For:

• Experience operating or scaling Prometheus in high-cardinality, multi-tenant environments
• Experience working with OpenTelemetry Collector pipelines or similar telemetry ingestion systems
• Certified Kubernetes Administrator (CKA)/ Certified Kubernetes Application Developer (CKAD) or any other Kubernetes related certification from CNCF
• Experience developing Kubernetes operators, controllers, or custom resources
• Strong understanding of metrics collection, visualization, and alerting concepts
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Experience designing and building observability backends for various systems and applications

Compensation & Rewards:

In Germany, the compensation range for this role is EUR 109,709 - EUR 131,651. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants based in Spain, Germany, the UK or Sweden at this time.

Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring

The Opportunity: 

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend of opinionated applications such as Cloud Provider Observability, Database Observability, and Kubernetes Monitoring. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What You’ll Be Doing:

At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.

You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring solution.

• Design and implement high-quality, scalable integrations for various infrastructure components, applications, and data ingestion pipelines 
• Create middleware components and libraries that simplify development and maintenance of observability solutions
• When necessary, represent Grafana Labs in open source forums, working groups, and events
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs
• Lead the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Take ownership of the services you’re running by deploying well tested clean code
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope

As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call.
• You actively mentor other team members, identifying areas for focus and improvement.

Requirements:

• Strong 8+ years of experience with at least one programming language - any major language (Python, .NET, Java, Go, Rust, etc) is acceptable
• Demonstrated working experience in operating high-scale production systems running on Kubernetes and monitoring it, including on-call participation, incident response, and postmortem practices
• Familiarity with observability tooling (e.g. Grafana)
• Strong understanding of time-series data, metrics cardinality challenges, and cost/performance tradeoffs/optimizations in observability systems
• Experience in a hands-on technical leadership role - setting technical direction, leading project teams, and influencing architectural decisions beyond your immediate team
• Deep understanding of distributed systems concepts including scalability, consistency, high availability, and failure modes in large-scale systems
• Experience writing clean, maintainable, robust, and performant software
• Experience with delivering projects from start to finish in a self-driven manner
• Excellent problem-solving and debugging skills
• Strong mentoring and leadership skills

Bonus Points For:

• Experience operating or scaling Prometheus in high-cardinality, multi-tenant environments
• Experience working with OpenTelemetry Collector pipelines or similar telemetry ingestion systems
• Certified Kubernetes Administrator (CKA)/ Certified Kubernetes Application Developer (CKAD) or any other Kubernetes related certification from CNCF
• Experience developing Kubernetes operators, controllers, or custom resources
• Strong understanding of metrics collection, visualization, and alerting concepts
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Experience designing and building observability backends for various systems and applications

Compensation & Rewards:

In Spain, the compensation range for this role is EUR 94,025 - EUR 112,830. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants based in Spain, Germany, the UK or Sweden at this time.

Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring

The Opportunity: 

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend of opinionated applications such as Cloud Provider Observability, Database Observability, and Kubernetes Monitoring. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What You’ll Be Doing:

At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.

You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring solution.

• Design and implement high-quality, scalable integrations for various infrastructure components, applications, and data ingestion pipelines 
• Create middleware components and libraries that simplify development and maintenance of observability solutions
• When necessary, represent Grafana Labs in open source forums, working groups, and events
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs
• Lead the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Take ownership of the services you’re running by deploying well tested clean code
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope

As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call.
• You actively mentor other team members, identifying areas for focus and improvement.

Requirements:

• Strong 8+ years of experience with at least one programming language - any major language (Python, .NET, Java, Go, Rust, etc) is acceptable
• Demonstrated working experience in operating high-scale production systems running on Kubernetes and monitoring it, including on-call participation, incident response, and postmortem practices
• Familiarity with observability tooling (e.g. Grafana)
• Strong understanding of time-series data, metrics cardinality challenges, and cost/performance tradeoffs/optimizations in observability systems
• Experience in a hands-on technical leadership role - setting technical direction, leading project teams, and influencing architectural decisions beyond your immediate team
• Deep understanding of distributed systems concepts including scalability, consistency, high availability, and failure modes in large-scale systems
• Experience writing clean, maintainable, robust, and performant software
• Experience with delivering projects from start to finish in a self-driven manner
• Excellent problem-solving and debugging skills
• Strong mentoring and leadership skills

Bonus Points For:

• Experience operating or scaling Prometheus in high-cardinality, multi-tenant environments
• Experience working with OpenTelemetry Collector pipelines or similar telemetry ingestion systems
• Certified Kubernetes Administrator (CKA)/ Certified Kubernetes Application Developer (CKAD) or any other Kubernetes related certification from CNCF
• Experience developing Kubernetes operators, controllers, or custom resources
• Strong understanding of metrics collection, visualization, and alerting concepts
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Experience designing and building observability backends for various systems and applications

Compensation & Rewards:

In Sweden, the compensation range for this role is SEK 878,578 - SEK 1,054,294. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants based in Spain, Germany, the UK or Sweden at this time.

Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring

The Opportunity: 

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend of opinionated applications such as Cloud Provider Observability, Database Observability, and Kubernetes Monitoring. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What You’ll Be Doing:

At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.

You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring solution.

• Design and implement high-quality, scalable integrations for various infrastructure components, applications, and data ingestion pipelines 
• Create middleware components and libraries that simplify development and maintenance of observability solutions
• When necessary, represent Grafana Labs in open source forums, working groups, and events
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs
• Lead the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Take ownership of the services you’re running by deploying well tested clean code
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope

As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call.
• You actively mentor other team members, identifying areas for focus and improvement.

Requirements:

• Strong 8+ years of experience with at least one programming language - any major language (Python, .NET, Java, Go, Rust, etc) is acceptable
• Demonstrated working experience in operating high-scale production systems running on Kubernetes and monitoring it, including on-call participation, incident response, and postmortem practices
• Familiarity with observability tooling (e.g. Grafana)
• Strong understanding of time-series data, metrics cardinality challenges, and cost/performance tradeoffs/optimizations in observability systems
• Experience in a hands-on technical leadership role - setting technical direction, leading project teams, and influencing architectural decisions beyond your immediate team
• Deep understanding of distributed systems concepts including scalability, consistency, high availability, and failure modes in large-scale systems
• Experience writing clean, maintainable, robust, and performant software
• Experience with delivering projects from start to finish in a self-driven manner
• Excellent problem-solving and debugging skills
• Strong mentoring and leadership skills

Bonus Points For:

• Experience operating or scaling Prometheus in high-cardinality, multi-tenant environments
• Experience working with OpenTelemetry Collector pipelines or similar telemetry ingestion systems
• Certified Kubernetes Administrator (CKA)/ Certified Kubernetes Application Developer (CKAD) or any other Kubernetes related certification from CNCF
• Experience developing Kubernetes operators, controllers, or custom resources
• Strong understanding of metrics collection, visualization, and alerting concepts
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Experience designing and building observability backends for various systems and applications

Compensation & Rewards:

In United Kingdom, the compensation range for this role is GBP 103,958 - GBP 124,750. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants based in the Unites States, EST timezones at this time.

Staff Software Engineer - Grafana Cloud Observability, Kubernetes Monitoring

The Opportunity: 

Grafana Cloud is our composable observability platform that integrates metrics, logs, and traces with Grafana. It allows our customers to leverage the best open source observability software – including Prometheus, Mimir, Loki, and Tempo – without the overhead of installing, maintaining and scaling their own observability stack

The Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.

In this role, you will be part of the team that builds our Cloud Observability stack that allows customers to collect and visualize metrics from various systems and applications. We build and maintain the backend of opinionated applications such as Cloud Provider Observability, Database Observability, and Kubernetes Monitoring. This includes the dashboards, alerts, documentation, and infrastructure while working closely with other teams to ensure seamless experiences. We also strive to incorporate OSS contributions in our work by contributing to projects such as Alloy, Prometheus, OpenTelemetry, and Beyla. The Observability department provides a core building block for customers using Grafana Cloud.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. We are looking for Engineers that are passionate about communicating with data and providing seamless experiences for our customers to join our growing team! Engineers at Grafana also have the opportunity to contribute to Open Source communities.

What You’ll Be Doing:

At Grafana Labs, our engineers have a dedicated career path and do not have to become managers to progress in their career. Staff Software Engineers at Grafana have a large amount of experience across multiple areas. They are able to estimate, plan, coordinate and deliver large tasks spanning multiple systems. They actively coach and mentor other team members in their team and are able to identify and resolve issues with technology and product processes.

You will bring your passion for observability and software engineering expertise to help us take our infrastructure monitoring capabilities within Grafana Cloud to the next level. This will include working with our Kubernetes monitoring solution.

• Design and implement high-quality, scalable integrations for various infrastructure components, applications, and data ingestion pipelines 
• Create middleware components and libraries that simplify development and maintenance of observability solutions
• When necessary, represent Grafana Labs in open source forums, working groups, and events
• Work with product teams, in addition to design and docs, to develop features that align with wider product strategy and customer needs
• Lead the technical direction and vision of the team, contributing to strategic discussions and future development of observability solutions
• Work with other departments including Sales, Product, and Support teams to deliver a holistic product experience
• Take ownership of the services you’re running by deploying well tested clean code
• Embrace our open-source culture and contribute to other projects that may not directly fall within your team’s scope

As we are remote-first and our engineering organization is entirely remote, we provide guidance and meet regularly using video calls, so an independent attitude, good communication skills, and transparency are a must.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• You have a passion for observability and like to share your knowledge by writing documentation and blog posts.
• You love to engage with customers and help them out.
• You have excellent communication skills.
• You have relevant open source experience, ideally in the observability domain.
• You are willing to become an active member of the OpenTelemetry and Prometheus communities.
• You’re curious and you enjoy learning new programming languages and frameworks, setting up examples, and figuring out how things work.
• You have a good understanding of typical production environments. Ideally you have been responsible for operating production services and organizing on-call.
• You actively mentor other team members, identifying areas for focus and improvement.

Requirements:

• Strong 8+ years of experience with at least one programming language - any major language (Python, .NET, Java, Go, Rust, etc) is acceptable
• Demonstrated working experience in operating high-scale production systems running on Kubernetes and monitoring it, including on-call participation, incident response, and postmortem practices
• Familiarity with observability tooling (e.g. Grafana)
• Strong understanding of time-series data, metrics cardinality challenges, and cost/performance tradeoffs/optimizations in observability systems
• Experience in a hands-on technical leadership role - setting technical direction, leading project teams, and influencing architectural decisions beyond your immediate team
• Deep understanding of distributed systems concepts including scalability, consistency, high availability, and failure modes in large-scale systems
• Experience writing clean, maintainable, robust, and performant software
• Experience with delivering projects from start to finish in a self-driven manner
• Excellent problem-solving and debugging skills
• Strong mentoring and leadership skills

Bonus Points For:

• Experience operating or scaling Prometheus in high-cardinality, multi-tenant environments
• Experience working with OpenTelemetry Collector pipelines or similar telemetry ingestion systems
• Certified Kubernetes Administrator (CKA)/ Certified Kubernetes Application Developer (CKAD) or any other Kubernetes related certification from CNCF
• Experience developing Kubernetes operators, controllers, or custom resources
• Strong understanding of metrics collection, visualization, and alerting concepts
• Experience contributing to or maintaining open source projects, with evidence of successful pull requests and community collaboration
• Experience designing and building observability backends for various systems and applications

Compensation & Rewards:

In the United States, the compensation range for this role is USD 174,986 - 209,983. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.