Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Milan, Italy.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Madrid, Spain.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Dublin, Ireland.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software
• Must have fluency in Spanish or Italian both verbal and written.

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

Role Specificities

We’re looking for an engineer who is independent and excited about getting things done. You'll be responsible for building and improving the enterprise endpoint infrastructure and have ownership of the service and its impact on employee productivity at Wave. You will own the entire endpoint stack and be responsible for administration of all enterprise infrastructure, planning and implementation of systems as we rapidly scale our business.

In this role you’ll:

• Join an autonomous team focused on a single area of Wave’s IT org. You will report directly to the IT Director. Typically, you'll be responsible for endpoint Infrastructure end-to-end, from design through deployment and maintenance.
• You will be joining at a time of transformation, in the IT organisation evolving from a flat team structure to areas of skilled ownership.
• Along with the business growing at a pace, taking ownership of projects and business needs such as:
  • Design, build, implement, and maintain scalable and performant endpoint management infrastructure to facilitate best-in-class security of the Wave fleet comprising macOS,  ChromeOS, Windows, iOS, and Android endpoints.
  • Deliver critical endpoint management efficiencies and capabilities through bespoke software development and implementation of both industry-standard open source tooling and first-party software solutions.
  • Employ modern Infrastructure-as-Code (IaC) methodologies, develop GitOps-driven solutions to deliver consensus-based fleet management capabilities at scale.
  • Build and maintain CI/CD pipelines for fleet management infrastructure, deploying to progressively tested environments across multiple clouds (Azure, GCP) and geographies (Africa and global remote workforce).
  • Drive initiatives to adopt emerging technologies, industry best practices, and optimise processes for scalability and operational efficiency.
  • Partner with cross-functional teams to ensure seamless endpoint user experiences while maintaining strict security standards and continually increasing the bar.

Key Details

• This is a fully remote role. Candidates must be based in one of our talent hub countries (UK, Spain, USA, Canada, Kenya and Ghana) or in one of our operating markets in Africa including Senegal, Côte d'Ivoire, or Burkina Faso. Your working hours must align with GMT +/- 1, with reliable Internet access as long as you have work authorization.
• Every year, you’ll travel to Africa for a one-week immersion trip. (Wave covers all costs.)
• Our salaries are competitive and are calculated using a transparent formula. For this role, depending on your experience level and location, we are offering a salary range of $133,100 to $194,200 USD (paid in your local currency equivalent) plus a generous equity package.
• Major benefits:
  • Subsidized health insurance for you and your dependents and retirement contributions (both vary from country to country)
  • 6 months fully paid parental leave and subsidized fertility assistance
  • Unlimited vacation with a 20-day minimum requirement
  • $10,000 annual charitable donation matching

Requirements

• Minimum 5 years of professional experience as an Endpoint Engineer.
• Experience as a Endpoint Engineer managing multiple, international sites, including single sites of 2,000+ endpoints.
• Good communication skills with stakeholders and expectation management.
• Successful candidates must be willing to travel to our operating countries when required as part of your regular duties. For the first year, up to 50% travel may be required  to review all the current setups.

You might be a good fit if you 

• Proficient in a modern programming (Python) and scripting (Python, Bash, Powershell) languages
• Extensive hands-on experience with Jamf PRO, Google Workspace and Microsoft Intune to ensure comprehensive secure fleet management as well as experience with similar cloud identity providers.
• Demonstrated success and experience with open source endpoint management tooling for configuration management, mobile device management, application management, and telemetry such as Salt, Puppet, Munki, Nano/MicroMDM, osquery, Autopkg, ChromeBrew, WinGet, apt etc.
• History of developing and delivering secure, reliable, scalable, and technology solutions.
• Deep knowledge and experience managing corporate infrastructure at scale with Infrastructure-as-Code (IaC) practices & GitOps workflows (Terraform, Ansible, Chef, etc.)
• Experience integrating and operating fleet management infrastructure with CI/CD pipelines and DevOps workflows.
• Proven track record of deploying and operating fleet management infrastructure in public cloud environments (Azure, GCP).
• Familiarity with compliance frameworks such as SOC 2, ISO 27001 and NIST.
• Strong soft skills, including stakeholder communication and cross-functional collaboration.
• Speak French, or are interested in learning.
• Are excessively detail-oriented and seek to achieve excellence in everything you do.
• Are a self-starter and proactive about achieving ambitious targets.
• Love owning projects - you're autonomous yet know when to escalate problems.
• Willing to go the distance to get something done.
• Are comfortable defaulting to over-communication and overreaching when it comes to coordination.

See yourself at Twilio

Join the team as Twilio’s next Senior Cloud Software Engineer.

About the job

This position is needed to help out the Edge Services team. The team that is responsible for the ingestion of Twilio’s Web Console and API traffic, and its supporting services. As part of the Edge Platform organization, we provide building blocks for all Twilio customers and engineers alike, with high-availability and low-latency requirements, in order to effectively enable over billions of inbound requests every day. We take great pride in wearing customer’s shoes and making decisions inclusively. It is extremely important for us to build services with exceptionally high uptime, availability, and success rates.

Responsibilities

In this role, you’ll:

• Lead the execution end-to-end: Design and lead the implementation of scalable, high-availability cloud infrastructure, moving beyond feature work to drive long-term platform strategy while championing Twilio’s "progress over perfection" mindset to deliver continuous, high-impact shipments.
• Operational Excellence: Own the reliability of services handling billions of weekly requests, setting the standard for operational best practices and incident response.
• Infrastructure Strategy: Drive the evolution of our Infrastructure as Code (IaC) patterns using Terraform, ensuring modularity, security, and reusability across the organization. Always aim for a self -service approach such that it keeps the team’s TOIL at minimum.
• Continuous optimization: Continuously looks for optimizations in our pipelines/releases/deliveries that balance rapid deployment with rigorous safety checks.
• Technical Mentorship and Reviews: Actively mentor L1 and L2 engineers as well as help with code reviews, design docs, and pair programming to foster a culture of technical excellence.
• Cross-Functional Influence: Collaborate with Cross teams, Product and Engineering leadership to align technical roadmap, debt reduction and new feature deliveries.
• Continuous Innovation: Be an owner and continuously research and prototype to optimise Twilio’s API infrastructure to provide best in class service to the customers

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of professional experience in Cloud, DevOps, or Site Reliability Engineering (SRE), with deep proficiency in Python, Java, Go or another other language of choice.
• Architectural Depth: Proven track record of designing and deploying complex AWS cloud-native solutions (e.g., CloudFront, Multitenancies, DNS, Caching strategies, WAF, Lambda, S3, developing hosting solutions, etc) at scale.
• IaC Expert: Advanced experience with Terraform, including writing custom providers or managing state at scale across multiple environments.
• System Reliability: Deep understanding of SLIs, SLOs, Golden signals, Error Budgets and establishing monitoring strategies; in depth experience using Datadog, Grafana, or Athena to drive data-informed engineering decisions.
• Strong background in microservices architecture, specifically regarding traffic routing, rate limiting, and service discovery.
• Demonstrated ability to lead technical projects from conception to completion, navigating trade-offs and communicating complex technical concepts to non-technical stakeholders.

Desired:

• Experience implementing security-at-scale, including WAF management, DDoS mitigation, and Zero Trust architectures.
• Platform Engineering previous experience, passion for building "Internal Developer Platforms" that abstract infrastructure complexity for product teams.
• A proven track record of contributing to the cloud-native or networking ecosystem, also has contributions to public Terraform providers or similar open-source initiatives

Location

This role will be remote, and based in Spain.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

The team

Customer experience at Nebius GPU AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are seeking a highly skilled and customer-focused leader to join our team as a Cloud Solutions Architect Lead. As a team leader, you will play a pivotal role in customer success across EU region, both managing the efforts of Cloud Solutions Architects team (technical and process excellence, talent development) and building processes alongside your stakeholders. Player-coach mentality and proven track record of managing high expertise teams is a must. 

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Lead and mentor a team of Solutions Architects, fostering a culture of technical excellence, customer empathy, and collaborative execution.
• Oversee and participate in technical engagements including PoCs, workshops, architecture reviews, and trainings.
• Drive consistency and quality across infrastructure design, IaC practices, technical documentation, and customer enablement content.
• Collaborate closely with Product and Development teams, representing customer needs and helping shape the roadmap.
• Guide customers in optimizing ML/AI/HPC pipelines for performance, scalability, and cost-efficiency on Nebius  cloud infrastructure.
• Build visibility and ownership culture amongst Solutions Architects.

We expect you to have: 

• 5+ years of experience in a technical role (Solutions Architect, DevOps Engineer, ML Engineer, or similar) with a focus on cloud-native systems and distributed computing.
• 2+ years of experience leading or mentoring customer facing engineering teams.
• Deep hands-on experience with Infrastructure as Code (Terraform, Ansible), Kubernetes, and cloud automation.
• Strong communication and stakeholder management skills across both technical and non-technical audiences.
• Passion for developing scalable, reliable cloud architectures and driving customer success.

It will be an added bonus if you have: 

• Experience with HPC or ML orchestration frameworks (e.g., Slurm, Kubeflow, Ray).
• Strong coding skills in Python and experience with GPU computing environments for ML/AI workloads.
• Proficient in GPU stack components (e.g., CUDA, cuDNN) and cloud-native patterns for ML training/inference.
• Familiarity with deep learning frameworks (e.g., TensorFlow, PyTorch, JAX).
• Understanding of cloud-based ML tools and offerings from NVIDIA, AWS, Azure, or Google Cloud.
• Experience participating in or leading technical contributions to conferences or open-source communities. 

An overview of this role

GitLab is looking for a Product Design Manager to join the Plan & Analytics stage. As a design leader, you own the delivery of UX commitments, are always looking to improve productivity, and are responsible for the user experience in the product. While you are credible as a designer and know the details of what product designers work on, your time is spent hiring a world-class team and putting them in the best position to succeed.

This is an incredibly exciting time to join the Plan & Analytics stages - Working in GitLab's Plan space sits at the most human and strategic layer of the software development lifecycle — where ideas, priorities, and intentions are formed — making it the perfect frontier to explore how AI can augment not just execution, but thinking itself. As AI accelerates the speed at which code is written and shipped, the Plan space becomes even more critical, because the bottleneck is rapidly shifting from "how fast can we build?" to "how clearly can we define what to build and why?" This creates a rare opportunity to reimagine how teams collaborate, how requirements evolve, and how AI can transform a traditionally manual, document-heavy process into a dynamic, intelligent system that connects strategy directly to delivery.

You'll be working closely with the Product Management and Engineering teams to execute on the product roadmap and priorities.

Some examples of our projects: 

• Work Items
• Saved Views
• Software Factory

What you’ll do  

• Proactively identify large, strategic UX opportunities that span both inside your areas and across the product. Work with other product design managers, staff, and principal product designers to drive cross-product initiatives through awareness and prioritization.
• Identify strategic user research initiatives that span multiple stage groups (and possibly the entire product), and work with other product design/research managers to organize research efforts.
• Be a frequent and active participant in milestones by reviewing UX deliverables (such as research and designs) that your team creates, and provide feedback to ensure high-quality output.
• Communicate the value of UX to cross-functional GitLab team members and work with them to leverage the product development flow. 
• Help the product teams of areas you support to prioritize UX initiatives including Deferred UX, triage and resolution of UX bugs, and overall usability improvements to the product. Lead UX Scorecard initiatives in order to consistently measure the experience of your product areas and show improvements over time.
• Contribute to product direction conversations, with emphasis on leading the experience vision for your product areas.
• Hire, grow and retain a world-class team of Designers.

What you’ll bring 

• Experience managing a group of designers remotely, who work on complex products.
• Deep experience building AI experience for the software development lifecycle.
• Deep experience designing for large-scale enterprise platforms.
• Experience defining/executing on the high-level strategy (the why) and creating design deliverables (the how) based on research.
• Experience driving organizational change with cross-functional stakeholders, including Product Management and Engineering.
• Solid visual awareness with understanding of basic design principles and accessibility.
• You share our values, and work in accordance with those values.
• You possess leadership qualities needed to thrive at Gitlab.
• Ability to use GitLab.

About the team

You will work closely with three designers. You will collaborate with the Group Product Manager, Engineering Director and UX Researcher to improve team communication and maintain excitement about the opportunities ahead. You can learn more about what our teams are working on by visiting our direction page:

• Plan

About the role

We're looking for a Senior UX Researcher who brings rigour and curiosity to both product and marketing research. Someone who's as comfortable running foundational product studies as they are digging into brand perception, buyer mindsets, or how a marketing site actually works for the people using it.

This is strategic, high-visibility work — you'll partner with Product Design, Product Management, Brand, and Marketing to shape what we build and how we tell the world about it.

What makes this role unique:

• Work across both brand and product research, with real influence on each
• Research enterprise developer tools and DevOps workflows — including AI-powered features built for developers
• Fast-paced environment where research directly influences design and business decisions
• Be part of a team of talented, experienced researchers who genuinely invest in each other's growth

What you'll do

• Lead foundational, problem validation, and strategic research projects across your assigned product areas and beyond
• Drive both brand and product research — including buyer persona development, brand perception studies, and digital experience research — that directly informs positioning and messaging
• Be the expert on the users within your area of coverage: their behaviours, pain points, workflows, and goals
• Make connections across research initiatives, surfacing macro insights that no single study could reveal on its own
• Build trusted relationships with Product Design, Product Management, Brand, and Marketing counterparts, guiding them to the right research approach
• Advocate for and socialise actionable insights in a clear and compelling way that increases empathy across the organisation
• Independently drive research prioritisation across stage groups, balancing impact, product direction, and company objectives
• Mentor other researchers and actively shape how the Experience Research team works, through process iteration, documentation, and peer reviews

What you'll bring

• Empathetic, curious and open-minded
• Deep mixed-methods research experience across qualitative and quantitative methods
• A track record in both product research and marketing or brand research
• The ability to guide stakeholders — including senior ones — toward the right approach, even when they arrive with a firm opinion
• Strong instincts for prioritisation across multiple stakeholder groups in a fast-moving environment
• Clear, compelling communication that makes findings land with product, brand, and marketing audiences
• Experience working in a highly iterative, fast-paced environment, with the ability to pivot with sudden changes in direction
• Demonstrated ability to work effectively in a fully remote, globally distributed team — with strong async communication habits
• Self-motivated and self-managing, with strong organisational skills
• Ability to ramp up to a highly technical domain quickly
• Share our values, and work in accordance with those values
• Able to conduct research in a fully remote setting and use GitLab as part of your daily workflow
• Experience working on AI products, particularly for enterprise dev tooling, is a plus
• Experience working on enterprise and/or developer tooling products is a plus

Your mission

Join Bitpanda as a Senior DevOps Engineer and take a leading role in shaping the next generation of our high-performance, cloud-native infrastructure that powers the future of digital finance. As a senior member of the team, you will drive architectural decisions, mentor and guide junior engineers, and ensure our platforms remain secure, scalable, and resilient. You’ll work with a motivated group of highly skilled engineers, contributing your experience while continuing to grow in a cutting-edge, fast-moving environment.

What You’ll Do

• Design, develop, and evolve our AWS-based infrastructure using best-in-class tooling, including Terraform/CloudFormation and ArgoCD, leading the operation and optimisation of our container orchestration platforms, with a focus on multi-cluster networking and service-to-service communication.
• Take ownership of our cross-cluster Istio service mesh—implementing policies, improving traffic management, and enhancing mesh-level networking performance and security
• Monitor, optimise, and automate systems to ensure high availability, strong security posture, and superior performance using Datadog, Opsgenie, and AI-powered tooling
• Build scalable, robust solutions for complex technical challenges, ensuring infrastructure design aligns with best practices and long-term platform goals.
• Mentor junior and mid-level engineers, promote engineering excellence, and contribute to team knowledge sharing and process improvements.

Who You Are

• 5+ years of hands-on experience building and managing AWS infrastructure (EC2, VPC, IAM, RDS, KMS, and related services).
• Strong expertise in Docker, Kubernetes, and Infrastructure as Code (Terraform/CloudFormation).
• Advanced understanding of cloud networking, including routing, load balancing, VPC design, hybrid connectivity, and service-mesh-based networking - familiarity with multi-cluster service mesh (Istio) and related capabilities is preferred
• Proficiency in CI/CD systems, with deep experience in GitLab CI/CD and working knowledge of ArgoCD.
• Proven experience deploying, maintaining, and scaling critical cloud infrastructure components in production environments.

** We offer a comprehensive relocation package to support candidates who are moving to join our team. Our goal is to make your transition as smooth as possible, and we provide assistance throughout the whole process.

Title: Engineering Manager (job title on contract will be Manager, Engineering) 

Location: Spain; Barcelona (Hybrid work model)

Experience: Senior 

Job Function: Engineering

Employment Type: Full-Time

Industry: Computer & Network Security

Job Summary

Leads a team of engineers, managing day-to-day activities and project goals. Drives technical excellence, supports team development, and ensures successful execution of engineering tasks.

Job Responsibilities

• Build, lead, and support a high-performing team of engineers.
• Encourage a culture of ownership, experimentation, and learning within the team.
• Provide coaching, mentorship, and feedback to help engineers grow in their roles.
• Ensure that engineering work aligns with technical and business requirements.
• Collaborate with product managers and other teams to drive product development.
• Implement and maintain engineering processes and best practices.
• Drive improvements in engineering effectiveness and quality.

Minimum Qualifications, Education, and Skills

• Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
• Significant experience in software engineering, with at least 2 years in a leadership role.
• Excellent managerial and organizational skills.
• Proficiency in team management, process improvement, and effective communication.
• Knowledge of software development life cycle and agile methodologies.
• Experience leading teams developing for Windows, Linux and macOS platforms.
• Familiarity with the team´s technical stack, including: C#, C/C++, Powershell, Angular, Swift.
• Understanding of Cloud, infrastructure, and DevOps environments such as: Azure, SQL Server, GitLan/GitHub, Jenkins and GitLab CI.
• Knowledge of distributed systems, API-centric architecture, test automation, and secure development practices. 
• Experience working with digital certificates is a plus. #LI-NA1

Welcome to DKB Code Factory…. 

{ { … a_place_to_stay_yourself:

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Join DKB Code Factory as a Senior Frontend Engineer and take on a pivotal role shaping the user experience of our core digital products. You will own the implementation and quality of customer-facing interfaces used by millions of users, collaborating closely with cross-functional teams to enhance usability and drive conversion, while advancing modern testing practices and efficient delivery across the frontend ecosystem.

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• Own and deliver user-facing features end-to-end (UI + integration) with clear acceptance criteria, automated tests, and production monitoring.
• Drive measurable usability improvements for key flows using analytics and user feedback (e.g., increase task completion or reduce friction on target metrics).
• Establish and evolve reusable UI primitives and Storybook documentation to increase component reuse and reduce duplication across the product.
• Define and enforce frontend standards for testing, accessibility, and performance; integrate checks into CI to reduce regressions.
• Optimize critical user journeys for performance and reliability (Core Web Vitals, payload reduction, render optimisation).
• Mentor peers through code reviews, workshops, and knowledge shares to raise team frontend craftsmanship.
• Collaborate closely with Product, UX/UI Designers, Backend, QA, and DevOps to align technical choices with product outcomes

] } ;

{ following_qualifications_would_be_in_line_with_our_desired_profile_for_this_position: [

• Proven experience building production frontend applications using Vue and modern JavaScript/TypeScript, with strong understanding of UI architecture, component design, and state management patterns.
• Practical experience with REST API integration and client-server resilience patterns.
• Hands-on experience with testing and automation (preferred: Playwright, Vitest; familiarity with Jest/Selenium is a plus).
• Demonstrable knowledge of frontend performance optimization and measuring improvements (lab and field metrics).
• Familiarity with CI/CD pipelines, frontend build tooling (Vite/bundlers), and browser debugging tools.
• Experience using monitoring or observability tools (e.g., Grafana) to inform post-release actions

] } ;

The role

We seek an experienced Specialist Solutions Architect to support AI-focused customers leveraging Nebius services. In this role, you will be a trusted advisor, collaborating with clients to design scalable AI solutions, resolve technical challenges and manage large-scale AI deployments involving hundreds to thousands of GPUs.

You’re welcome to work on-site in Amsterdam or remotely from any other EU country.

Your responsibilities will include:

• Designing customer-centric solutions that maximize business value and align with strategic goals.
• Building and maintaining long-term relationships to foster trust and ensure customer satisfaction.
• Delivering technical presentations, producing whitepapers, creating manuals and hosting webinars for audiences with varying technical expertise.
• Collaborating with engineering and product teams to effectively prioritize and relay customer feedback.

We expect you to have:

• 3+ years of experience with cloud technologies in MLOps engineering, Machine Learning engineering or similar roles.
• Strong understanding of ML ecosystems, including models, use cases and tooling.
• Proven experience in setting up and optimizing distributed training pipelines across multi-node and multi-GPU environments.
• Hands-on knowledge of frameworks like PyTorch or JAX.
• Excellent verbal and written communication skills.

It will be an added bonus if you have:

• Expertise in deploying inference infrastructure for production workloads.
• Ability to transition ML pipelines from POC to scalable production systems.

Preferred tooling:

• Programming Languages – Python, Go, Java, C++
• Orchestration – Kubernetes (K8s), Slurm
• DevOps Tools – Git, Docker, Helm
• Infrastructure as Code (IaC) – Terraform
• ML Frameworks and Libraries – PyTorch, TensorFlow, JAX, HuggingFace, Scikit-learn

We are looking for an experienced Partner Sales Manager to ignite partnerships by identifying and recruiting new partners for long-term success and nurture ongoing relationships with key strategic Global Systems Integrator partners. Our ultimate goal is building channels and alliances that drive new customer adoption and revenue. This is a great opportunity for you to join a high-growth cloud software company and help blaze the path for our company's expansion.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Identify and recruit new strategic Global SI partners to drive revenue growth
• Enable and activate existing GSI partners through training, planning and joint selling activities
• Coordinate the technical and marketing aspects of integrated partnership launches
• Host regular business reviews with partners to drive accountability and report on success metrics
• Work hand-in-hand with Datadog’s regional enterprise and commercial sales organizations
• Generate partner-sourced net-new sales pipeline and revenue
  
  

Who You Are:

• 10+ years of partner-facing, quota-carrying experience in business development, strategic alliances, or channel sales at a cloud services or software as a service organization
• Proven experience in driving sales opportunities from lead generation to closure, effectively negotiating agreements and building long-lasting partnerships
• Understanding of, and exposure to working with, the leading Global and regional SIs
• Ability to quickly understand technical concepts and architectural scenarios, and explain them to others verbally and in writing
• Willingness to travel 40-50% of the time
• Entrepreneurial mindset with a passion for taking initiatives from ideation to impact
• Passion for fast-paced, sometimes unpredictable growth culture and environment
• Background in SaaS and / or consumption based software platforms
• Experience in identifying market opportunities with a track record of initiating go-to-market plans and sales follow-through

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Entrepreneurial mindset with a passion for taking initiatives from ideation to impact
• Passion for fast-paced, sometimes unpredictable growth culture and environment
• Experience in identifying market opportunities with a track record of initiating go-to-market plans and sales follow-through
• Background in SaaS and / or consumption based software platforms
• Experience with systems management or monitoring
• Experience with partnerships supporting Containers and/or DevOps, particularly in a cloud environment
• Technical background/education

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Logs family of products represents a strategic evolution in how organizations manage and analyze logs at scale while meeting stringent data residency, compliance, and cost requirements. The Product Solutions Architect (PSA) will work closely with Datadog customers, Logs Product team, and the CloudPrem product team to architect, implement best practices, and drive adoption of the log management suite.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Serve as the Product Expert on Logs, CloudPrem, and Observability Pipelines
• Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale
• Design and validate hands-on, production-ready architectures spanning cloud infrastructure, Kubernetes platforms, and customer-managed environments
• Actively identify opportunities to simplify, optimize, and standardize deployment patterns, reducing operational complexity for customers through architectural guidance and best practices.
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support, Partners, and Customers
• Capture repeat customer use cases and solutions and in turn publish Reference Architectures, automation patterns, and Implementation Guides for Datadog prospect and customer consumption
• Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical teams over the latest product features and capabilities
• Collaborate with other teams at Datadog including Marketing, Sales, Community, Documentation, and Evangelism to ensure the success of the Log Management product family
• Exercise the products you represent by building hands-on proof of concepts, small scale deployments  to validate solutions and reproduce customer environments
• Engage deeply with customers, feeling their operational pain points and driving solutions that measurably improve reliability, scalability, and day-to-day operations

Who You Are:

• Someone with strong hands-on experience with tools such as Kubernetes, including cluster architecture, networking, storage, and operational best practices.
• Someone with strong knowledge of cloud infrastructure fundamentals, including networking, compute, storage, and distributed system design.
• Someone familiar with Security, Governance, and Compliance requirements for industry verticals
• Someone who can dive deep into our Codebase, SDKs, and GitHub workflows to understand, debug, and influence product behavior
• Experience with languages like Python and/or Rust, and file formats such as JSON and YAML
• A self-starter, tech-savvy professional, who is comfortable working with bleeding edge technology and processes, even if it hasn’t been well defined
• A deep learner and a Subject Matter Expert today that has built advocacy and knowledge across multiple teams with the knowledge you possess 
• Fluent in understanding the observability market domain, competition, technological shifts, and customer needs
• Someone who values getting things done, taking ownership from problem definition through implementation and outcome
• Highly detail-oriented, especially when working on architectures, documentation, and customer-facing solutions
• A person who possesses exceptional listening and consultative skills, for both internal and external audiences
• Experienced working with customers in high pressure situations where the solution is sometimes not obvious - caring about customer pain and motivated to solve hard problems on their behalf
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train, or air up to 40% of the time 

Bonus Points:

• Successful track record with 5+ years experience working as an Architect or Consultant 
• Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
• Have recent experience deploying solutions in production environments at scale
• Strong knowledge or experience with Splunk, Elastic, Opensearch, SumoLogic, Vector, Cribl, Quickwit

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Dataiku is looking for a Data Engineer to join our Enterprise Data and Analytics (EDA) team. As a member of the EDA team, you will play a central role in delivering data to fuel analytics and data-driven insights to various stakeholders and teams within the company. You will also be a key technical member contributing to the data platform that fuels centralized analytics, embedded analytics teams, Generative AI engineering, and self-service users across the organization.

This role is about 50% Data Operations, Support & Troubleshooting, and 50% new development. The data engineering day-to-day will primarily be within the data platform built using Snowflake, Dataiku, and GitHub. Primary development will focus on Python & SQL, DataOps processes built within GitHub Actions & Dataiku, and data platform processes built within Snowflake & Dataiku.

Non-technical skills and learning are also critical, as you will collaborate with engineers from various teams and help deliver solutions across a wide variety of technical domains. The ideal candidate is naturally curious, has excellent verbal and written communication skills, a sharp analytical mind, a positive attitude towards work, and thrives when collaborating towards a shared goal.

This is an internal and non-client facing role.

What you’ll do: 

Dataiku is unique in that every Dataiker is encouraged to use our own product within our Enterprise Data Platform.  That means this is a unique opportunity to deliver a scalable platform with governed data to fuel an entire company of current or potential Data Analysts & Data Consumers! Your responsibilities within the team include but are not limited to:

• Develop engineering expertise within the Dataiku Platform to help maintain and develop system integrations, platform automations, and platform configurations.

• Develop engineering expertise  within Snowflake for data engineering and security/governance features

• Build & maintain python & SQL data replication & data pipelines on large & often complex data sets 

• Build & maintain data quality metrics & observability to help drive data quality standards

• Learn about existing systems and  processes across Data Platforms, Data Engineering and Data Governance

• Troubleshoot data pipelines, platform automations, data access system.

• Help field and troubleshoot various community questions and challenges

• Own, maintain and enhance data operation processes, monitoring & data quality systems

• Design data models for both short term and long term use cases to support data warehouse scalability

• Build & maintain administration systems and applications for monitoring, alerting, data observability, access management, platform metrics, and end user transparency

• Identify opportunities for improvements & optimization for greater scalability & delivery velocity

• Collaborate closely with Analytics Engineers to provide data & data models for analytical deliverables

• Perform root cause analysis on often complex errors to help ensure data pipeline availability

• Help test new features in Dataiku and partner tools to both provide feedback internally as well as determine value towards internal analytics & data platform integration

• Work closely with key stakeholders across the organization including Infra, embedded analytics teams, Product and Engineering to help foster both technical implementations & requirements gathering

• Proactively drive innovation internally with bringing ideas for platform and process improvements 

• Help contribute to the ongoing documentation of internal systems and processes

Requirements: 

• 2+ years of relevant experience in Data Engineering / Data Platform Engineering

• Strong technical skills in SQL & Python are a must. Experience in Dataiku DSS is a big plus. 

• Prior experience with Snowflake a plus

• Prior experience with DevOps technologies such as Github Actions, Azure DevOps or Jenkins

• Experience in building data models

• Prior experience building and maintaining replication & data pipelines in a cloud data warehouse or data lake environment

• Excellent analytical and creative problem-solving skills - exhibit confidence to ask questions to bring clarity, share ideas, and challenge the norm.

• Passion for continuous learning and teaching to help learn & teach new technologies & implementation strategies

• Experience working with complex stakeholders; dissecting vague asks and helping to define tangible requirements

• Ability to manage multiple projects and time constraints simultaneously in a high-trust remote environment

• Ability to wear multiple hats depending on the project with the focus on accomplishing end goals while inspiring colleagues to do the same

• Excellent written and verbal communication skills (especially with senior-level stakeholders) with the ability to speak to both the business value, data products, & technical capabilities of a platform. Ability to create clear and concise documentations with a high degree of precision

Dataiku is looking for a Data Engineer II to join our Enterprise Data and Analytics (EDA) team. As a member of the EDA Team, you will play a central role in delivering data to fuel analytics, AI, and data-driven insights to various stakeholders and teams within the company. You will also be a key technical member contributing to the Data Platform that fuels centralized analytics, Generative AI engineering, embedded analytics teams, and self-service users across the organization.

You will become a technical expert on the various platforms we work in and help drive engineering excellence both within the EDA team and across the wider Analytics Community. The Data Engineering day to day will primarily be within the Data Platform built using Snowflake, Dataiku, and GitHub. Primary development will focus on Python & SQL, DataOps processes built within GitHub Actions & Dataiku, and data platform processes built within Snowflake & Dataiku.

Non-technical skills and learning are also critical, as you will collaborate with engineers from various teams and help deliver solutions across a wide variety of technical domains. Strong software development lifecycle knowledge and DataOps skills are a must. The ideal candidate is naturally curious, has excellent verbal and written communication skills, a sharp analytical mind, a positive attitude towards work, and thrives when collaborating towards a shared goal.

This is an internal and non-client-facing role.

What you’ll do: 

Dataiku is unique in that every Dataiker is encouraged to use our own product within our Enterprise Data Platform.  That means this is a unique opportunity to deliver a scalable platform with governed data to fuel an entire company of current or potential Data Analysts! Your responsibilities within the team include but are not limited to:

• Be an expert level engineer within the Dataiku Platform including Platform Automation, GenAI Capabilities, Plugin Development, maintenance & troubleshooting

• Be an expert  level engineer within Snowflake for data engineering and security/governance features

• Build & maintain python & SQL based platform automation process

• Build & maintain data quality metrics & observability to help drive data quality standards

• Design data models for both short term and long term use cases to support data warehouse scalability

• Build & maintain administration systems and applications for monitoring, alerting, data observability, access management, platform metrics, and end user transparency

• Build & maintain GenAI Platform platform solutions focused on security and governance for engineering delivery

• Build & maintain DataOps process for SDLC delivery

• Identify opportunities for improvements & optimization for greater scalability & delivery velocity

• Collaborate closely with Analytics Engineers to provide data & data models for analytical deliverables

• Perform root cause analysis on often complex errors to help ensure data pipeline availability

• Help drive technical & architectural decisions on the data platform including decisions on data architecture, data engineering processes, data quality frameworks, data access security & governance frameworks, DataOps processes & data consumption models.

• Help test new features in Dataiku and partner tools to both provide feedback internally as well as determine value towards internal analytics & data platform integration

• Work closely with key stakeholders across the organization including Infra, embedded analytics teams, Product and Engineering to help foster both technical implementations & requirements gathering

• Proactively drive innovation internally with dedicated innovation time & projects that aim to be transformational for either the platform, team or company as a whole.

• Actively contribute to the expertise level and competencies of the EDA Team and participate in the creation and support of data development standards and best practices. 

Requirements : 

• 3+ years of relevant experience in Data Engineering / Data Platform Engineering

• Expertise in SQL & Python is a must. Experience in Dataiku DSS is a big plus. 

• Prior experience with Snowflake strongly desired

• Prior experience with DevOps technologies such as Github Actions, Azure DevOps or Jenkins

• Strong understanding of data architecture & data modeling concepts

• Prior experience building and maintaining replication & data pipelines in a cloud data warehouse or data lake environment

• Excellent analytical and creative problem-solving skills - exhibit confidence to ask questions to bring clarity, share ideas and challenge the norm.

• Passion for continuous learning and teaching to help learn & teach new technologies & implementation strategies

• Experience working with complex stakeholders; dissecting vague asks and helping to define tangible requirements

• Ability to manage multiple projects and time constraints simultaneously in a high trust remote environment

• Ability to wear multiple hats depending on the project with the focus on accomplishing end goals while inspiring colleagues to do the same

• Excellent written and verbal communication skills (especially with senior level stakeholders) with the ability to speak to both the business value, data products, & technical capabilities of a platform.  Ability to create clear and concise documentations with a high degree of precision

Job details
● 💼 Engineering Team
● 📍 Spain - Barcelona
● 🕜 Full-Time/Hybrid

What you will do

Reporting to our Director of Data Science, you will be a key player in our Data Organisation. As our new Senior MLOps Engineer, your mission is to design, build, and maintain the robust infrastructure that powers our machine learning solutions, from classical models to new LLM-powered features and AI agents. Your role has a crucial enablement mandate: you will not only serve the Data R&D team but also set up the foundations that empower other engineering teams to ship their own AI features into production, directly impacting hundreds of thousands of hotels globally.

Where you will have impact

• Design and implement the core infrastructure for deploying and managing both classical machine learning models and generative AI systems in production.
• Develop and maintain robust data pipelines using Airflow to ensure the timely delivery of high-quality data to our models.
• Deploy, monitor, and optimize the performance of machine learning models on Google Cloud Platform (GCP) using tools like VertexAI.
• Act as a force multiplier by creating foundational tools and providing guidance that enables other engineering teams to ship their own AI features.
• Collaborate closely with our Data Scientists to continuously improve the accuracy, reliability, and scalability of our models.
• Play a strategic role in the end-to-end delivery of Data R&D projects, from the research phase through to product implementation.
• Stay at the forefront of MLOps technologies and best practices, sharing your knowledge to elevate the entire team.

About our team

You'll be joining the Data R&D team, a core group on a mission to maximize the power of data. We support existing solutions and drive innovation, processing billions of data points daily to unlock new value for the hospitality industry. In this role, you will work closely with a wide range of technical collaborators, including your Senior MLOps peer, our Data Science teams, the DevOps team on GCP infrastructure, the Data Platform team on data quality and pipelines, and Product Backend Engineers to guide them in building their own AI-powered features.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance.
• Alan Flex benefits: 160€/month for food or nursery.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• You have significant experience in an MLOps role, with a proven track record of putting machine learning models, including Generative AI, into production at scale.
• You have strong, hands-on experience with Google Cloud Platform (GCP), particularly with services like BigQuery, and VertexAI.
• You are highly proficient with Python and SQL.
• You have strong experience building and maintaining data pipelines with Airflow.
• You are familiar with common ML frameworks such as TensorFlow, PyTorch, or scikit-learn.
• You understand CI/CD pipelines (we use GitLab CI) and model monitoring principles.
• You are a strong communicator who can explain complex technical topics to a variety of stakeholders.
• You are curious, open-minded, and proactive, with a passion for exploring AI's capabilities in your own development work.

We welcome

• Experience with MLOps tools like MLflow or LLM-specific infrastructure like an Agent Development Kit (ADK).
• Familiarity with observability tools such as Grafana.
• A solid understanding of DevOps practices, including scripting and automation.

Technologies you will work with

Python, SQL, BigQuery, VertexAI, GKE, Cloud Run, Docker, Kubernetes, Terraform, Apache Airflow, GitLab CI/CD, Dataflow, scikit-learn, MLflow, VertexAI, ADK, Grafana.

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing start-up ever, Wiz is on a mission to help organisations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

As a Partner Solutions Architect, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners, reporting to the Senior Manager, Partner Solutions Architecture. You will work closely with partner-facing account reps and directly with our partners to build and execute the Wiz + Partner technical strategy and solutions from the ground up.

As the go-to technical expert, you will help partners rethink how they approach cloud security and how they set a preference with customers for the Wiz + Partner solution. You will be the trusted technical advisor to your partners for all things related to cloud security across AWS, Azure, GCP, and other CSPs.

At Wiz, we are passionate about technical sales and helping our partners and their customers achieve maximum value from our solution. We believe this all starts with a team effort, working very closely with all resources available at Wiz and by teaming with the best partners in the world.

What You’ll Do

• Deep expertise in building and delivering technical results and solutions with partners. 
• Ability to deliver world-class demo and training experience to our Partners.
• Excellence in communication and have experience of speaking at conferences
• Thrive in a creative technical role , assisting partners in building a technical business delivery model. 
• Experience in a sales engineering role delivering solutions to C-level executives at Technology Partners. 
• Ability to travel up to 40% of the time on occasion.

What You’ll Bring

• Cloud security experience.
• AWS/Azure/GCP hands-on experience. 
• Strong operating system, virtual machine, and container knowledge. 
• DevOps experience and familiarity with the CI/CD process. 
• Understanding of cloud identity, access, certificates, and keys. 
• Proficiency in both written and spoken Spanish

BONUS POINTS

• Experience with traditional CSPM tools.
• SaaS Selling experience.
• CSP Certifications.
• Knowledge of risk-based security assessments and frameworks.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud. As the fastest-growing start-up ever, Wiz is on a mission to help organisations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent. Our Wizards from over 20 countries work together to protect the infrastructure of our hundreds of customers, including over 50% of the Fortune 100, who trust us to scan and secure over 230 billion files daily. We’re the leading player in a massive and growing market, but it’s still early enough for you to make a significant impact. At Wiz, you’ll have the freedom to think creatively, dream big, and use your full range of skills to contribute to our record growth. Come join our team and help us create secure cloud environments that allow the best companies to move faster.

As a Partner Solutions Architect, you will be part of the sales team responsible for supporting our Global Channel Resellers/Partners, reporting to the Senior Manager, Partner Solutions Architecture. You will work closely with partner-facing account reps and directly with our partners to build and execute the Wiz + Partner technical strategy and solutions from the ground up.

As the go-to technical expert, you will help partners rethink how they approach cloud security and how they set a preference with customers for the Wiz + Partner solution. You will be the trusted technical advisor to your partners for all things related to cloud security across AWS, Azure, GCP, and other CSPs.

At Wiz, we are passionate about technical sales and helping our partners and their customers achieve maximum value from our solution. We believe this all starts with a team effort, working very closely with all resources available at Wiz and by teaming with the best partners in the world.

What You’ll Do

• Deep expertise in building and delivering technical results and solutions with partners. 
• Ability to deliver world-class demo and training experience to our Partners.
• Excellence in communication and have experience of speaking at conferences
• Thrive in a creative technical role , assisting partners in building a technical business delivery model. 
• Experience in a sales engineering role delivering solutions to C-level executives at Technology Partners. 
• Ability to travel up to 40% of the time on occasion.

What You’ll Bring

• Cloud security experience.
• AWS/Azure/GCP hands-on experience. 
• Strong operating system, virtual machine, and container knowledge. 
• DevOps experience and familiarity with the CI/CD process. 
• Understanding of cloud identity, access, certificates, and keys. 
• Proficiency in both written and spoken Italian

BONUS POINTS

• Experience with traditional CSPM tools.
• SaaS Selling experience.
• CSP Certifications.
• Knowledge of risk-based security assessments and frameworks.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship. This role does not offer visa sponsorship. Wiz is an equal opportunity employer. We do not discriminate based upon race, religion, colour, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

By submitting your application, you acknowledge that Wiz will process your personal data in accordance with Wiz's Privacy Policy.

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Madrid, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

Ideally based in Spain and be able to speak fluent Spanish and English, you will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent Spanish and English

Summary

As a Technical Account Manager (TAM), you’ll be responsible for planning and executing strategies to drive customer adoption and use of the Wiz platform.

You will provide both strategic and hands-on technical guidance to customers throughout the Wiz journey, from onboarding to operationalization.

Technical expertise and strong customer-facing skills will be essential in address both the business and technical needs of our customers. Serving as the bridge between customers and the broader Wiz team, you'll streamline collaboration between Product Management, Sales, Engineering and Support for a cohesive customer experience.

Join Wiz as a TAM to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth.

What you’ll do

• Provide customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.
• Serve as the primary Wiz liaison for technical questions or escalations, collaborating with Support, Product Management, and other relevant teams.
• Contribute to workshops aimed at helping customers unlock the full value of the Wiz platform.
• Develop trusted advisor relationships and establish a regular cadence with customer stakeholders from practitioners to C-level, with a focus on increasing adoption, ensuring retention, and fostering satisfaction.
• Help customers develop Success Plans, outlining critical goals and key performance indicators, and provide guidance in achieving these objectives.
• Measure customers’ achievement of these key performance indicators and report those both internally and externally.
• Identify and address technical issues to ensure high levels of customer satisfaction.
• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.
• Advocate for customer needs across various departments (product management, support, ...).
• Offer insights regarding the availability of new features in Wiz.
• Program manage account escalations effectively.
• Collaborate with the Wiz Sales and Renewal teams to secure contract renewals.
• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.
• Maintain up-to-date functional and technical knowledge of the Wiz platform.
• Continuously monitor news related to new & emerging cloud security threats.
• Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)

What you’ll bring

• 3+ years of experience in technical customer facing roles, for example: Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer.
• Strong understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred.
• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.
• Strong problem-solving skills, with the ability to troubleshoot complex technical issues and drive resolution.
• Proven track record of building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.
• Fluent English and Portuguese

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Technical Success Manager

As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts. You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality. While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts. By designing reusable workflows and documenting unique challenges, you don't just solve problems for one customer—you scale the collective intelligence of the entire Upsun Customer Success organization.

What to expect

• Strategic Advisory: Own the post-go-live relationship for high-value accounts, acting as a technical authority to align our platform’s capabilities with their long-term business objectives.
• Architectural Optimization: Guide existing customers through complex growth phases and architectural shifts, ensuring their configurations are optimized for peak performance and scalability.
• Proactive Adoption: Identify underutilized features and provide the deep-dive technical guidance necessary to ensure customers realize the full ROI of the Upsun platform.
• Cross-Functional Liaison: Act as the critical link between your customers and internal teams (Support, Product, Engineering) to facilitate root cause analysis and influence the product roadmap.
• Operational Maturity: Contribute to our team’s growth by developing technical playbooks and reusable templates that drive efficiency across the global organization.

What you bring

• PaaS Ecosystem Expertise: Deep experience in cloud infrastructure and developer tools, with a natural empathy for the challenges faced by modern, developer-focused organizations.
• Consulting Experience: Typically 5–8+ years in technical account management or systems engineering, with a proven ability to translate technical health into operational excellence.
• Architectural Fluency: The ability to design sophisticated technical workflows and architectures that align with diverse infrastructure standards.
• Stakeholder Mastery: High emotional intelligence and communication skills, allowing you to build trust with both C-suite executives and hands-on engineering leads.
• Linguistic Versatility: Professional fluency in both English and either French or German is required to support our EMEA portfolio.

Bonus Points

• Change Management: Formal experience or certification in change management methodologies related to software adoption.
• CS Tooling: Familiarity with customer success platforms like Gainsight or ChurnZero, or product analytics tools such as Datadog or Pendo.
• Developer Roots: A background in DevOps or software development that allows you to speak the same language as our core users.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Senior Manager, Customer Care)
3. 60 Minutes with Team (Senior Director, Customer Solutions & Senior Manager, Onboarding and Migration Specialists)
4. 45 Minutes with Executive (Senior Director, Professional Services)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Cloud Support Engineer

Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed. Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.

In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack. You'll work in a high-trust, async-first environment where autonomy, problem-solving, and clear communication are key. If you enjoy tackling unsolved problems and making things better every day — this role might be for you!

What to expect

• Technical resolution: Resolve technical issues across infrastructure, deployments, databases, caching, and web performance

• Support management: Manage support tickets via Zendesk, with occasional live chat or voice support where needed

• Platform reliability: Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours

• Cross-team collaboration: Collaborate with Product and Engineering to escalate bugs, report edge cases, and improve internal tooling

• Knowledge sharing: Improve documentation and knowledge sharing across global support teams

• Web infrastructure troubleshooting: Troubleshoot issues related to DNS, CDN, SSL/TLS, and web infrastructure at scale

• Continuous improvement: Identify recurring problems and suggest improvements to systems, workflows, and documentation

What you bring

• Linux systems experience: You're comfortable in the terminal and can navigate production environments

• Coding or scripting ability: You have experience with at least one backend language (e.g., Go, Python, PHP, Ruby, Node.js)

• Cloud infrastructure familiarity: You've worked in or supported distributed systems, containerized environments, or cloud platforms

• Networking basics: You understand how the internet works, and can debug issues with DNS, SSL, CDN, etc.

• Strong written communication: You express technical ideas clearly and collaborate effectively in async global teams

• Problem-solving mindset: You take initiative, enjoy digging into issues, and look for ways to improve how we work

• Strong customer-centric mindset: You care about delivering value to users and partners. You approach problems with empathy and consider the end-user experience in your decisions. 

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

🕐 Please note this role requires specific requirements for support coverage:

•  Flexible Hours: 06:00-16:00 UTC (8 hours work)

• Weekend Schedule:

  • First 6 to 9 months: You will work Monday–Friday during your training (onboarding).

  • After training: Your schedule will change to include Saturdays and Sundays. You will have two fixed weekdays off (for example, Monday and Tuesday) instead.

If you’re unable to reliably work during the required hours & days in your region, we unfortunately won’t be able to consider your application for this role.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Manager, Support)
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Senior Director, Support)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Technical Success Manager

As a Technical Success Manager (TSM), you are the technical linchpin of the customer journey and a dedicated strategic advisor for our key accounts. You bridge the gap between complex technical execution and tangible business value, acting as the "glue" that ensures the promises made during sales become a reality. While Support handles reactive troubleshooting, you are the proactive force preventing friction before it starts. By designing reusable workflows and documenting unique challenges, you don't just solve problems for one customer—you scale the collective intelligence of the entire Upsun Customer Success organization.

What to expect

• Strategic Advisory: Own the post-go-live relationship for high-value accounts, acting as a technical authority to align our platform’s capabilities with their long-term business objectives.
• Architectural Optimization: Guide existing customers through complex growth phases and architectural shifts, ensuring their configurations are optimized for peak performance and scalability.
• Proactive Adoption: Identify underutilized features and provide the deep-dive technical guidance necessary to ensure customers realize the full ROI of the Upsun platform.
• Cross-Functional Liaison: Act as the critical link between your customers and internal teams (Support, Product, Engineering) to facilitate root cause analysis and influence the product roadmap.
• Operational Maturity: Contribute to our team’s growth by developing technical playbooks and reusable templates that drive efficiency across the global organization.

What you bring

• PaaS Ecosystem Expertise: Deep experience in cloud infrastructure and developer tools, with a natural empathy for the challenges faced by modern, developer-focused organizations.
• Consulting Experience: Typically 5–8+ years in technical account management or systems engineering, with a proven ability to translate technical health into operational excellence.
• Architectural Fluency: The ability to design sophisticated technical workflows and architectures that align with diverse infrastructure standards.
• Stakeholder Mastery: High emotional intelligence and communication skills, allowing you to build trust with both C-suite executives and hands-on engineering leads.
• Linguistic Versatility: Professional fluency in both English and either French or German is required to support our EMEA portfolio.

Bonus Points

• Change Management: Formal experience or certification in change management methodologies related to software adoption.
• CS Tooling: Familiarity with customer success platforms like Gainsight or ChurnZero, or product analytics tools such as Datadog or Pendo.
• Developer Roots: A background in DevOps or software development that allows you to speak the same language as our core users.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Senior Manager, Customer Care)
3. 60 Minutes with Team (Senior Director, Customer Solutions & Senior Manager, Onboarding and Migration Specialists)
4. 45 Minutes with Executive (Senior Director, Professional Services)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of an Analytics Engineer

Working at the intersection of data engineering and business logic, you will play a critical role in the Data Science and Engineering Department at Upsun. By transforming vast amounts of raw platform events and business data into high-quality metrics, you enable deeper insights into our customers and internal operations. You serve as a strategic advisor to both technical and non-technical teams, ensuring that data-driven decision-making is accessible, performant, and reliable across the entire organization. Your work directly influences how we build our products and scale our global infrastructure.

What to expect

• Data Modeling and Design: You will implement models that transform raw data into useful metrics and comprehensive data products.
• Cross-Functional Collaboration: You will partner with various teams to gather requirements, align methodologies, and advocate for best practices in data consumption.
• Scalable Solutions: You will manage data at various scales, including petabyte-level datasets, using efficient and performant techniques.
• Operational Efficiency: You will improve our codebase and processes by delivering repeatable, well-documented solutions.
• Strategic Advisory: You will help business units understand the impact of specific metrics and the cascading effects on product components.
• Global Remote Culture: You will work within a multicultural, remote-first environment that values curiosity and a thirst for knowledge.

What you bring

• SQL and DBT Expertise: You have experience building and maintaining data models within a production environment.
• Python Familiarity: You are comfortable with Python development for data-related tasks.
• Cloud Data Warehousing: You are familiar with GCP or AWS services such as BigQuery, Redshift, or Athena.
• ETL/ELT Knowledge: You understand which methodologies are best suited for different data scales and business needs.
• Analytical Curiosity: You possess a natural drive to explore data, standardize it, and solve complex business challenges.
• Data Visualization Skills: You have experience using tools like Metabase or Hex to create clear and actionable data products.
• Infrastructure and Tooling: You are familiar with ingestion tools like Fivetran and reverse ETL workflows using Hightouch.
• Version Control: You have prior experience using Git to manage your code and collaborate with others.
• Critical Thinking: You can effectively weigh the tradeoffs of different technical approaches to find the best solution.

Bonus

• Familiarity with continuous integration and continuous delivery pipelines (CI/CD).
• Prior experience working with FinOps principles or FOCUS data models.
• Broader experience with various cloud infrastructure and service offerings.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Data Engineering and Data Science)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of an Analytics Engineer

Working at the intersection of data engineering and business logic, you will play a critical role in the Data Science and Engineering Department at Upsun. By transforming vast amounts of raw platform events and business data into high-quality metrics, you enable deeper insights into our customers and internal operations. You serve as a strategic advisor to both technical and non-technical teams, ensuring that data-driven decision-making is accessible, performant, and reliable across the entire organization. Your work directly influences how we build our products and scale our global infrastructure.

What to expect

• Data Modeling and Design: You will implement models that transform raw data into useful metrics and comprehensive data products.
• Cross-Functional Collaboration: You will partner with various teams to gather requirements, align methodologies, and advocate for best practices in data consumption.
• Scalable Solutions: You will manage data at various scales, including petabyte-level datasets, using efficient and performant techniques.
• Operational Efficiency: You will improve our codebase and processes by delivering repeatable, well-documented solutions.
• Strategic Advisory: You will help business units understand the impact of specific metrics and the cascading effects on product components.
• Global Remote Culture: You will work within a multicultural, remote-first environment that values curiosity and a thirst for knowledge.

What you bring

• SQL and DBT Expertise: You have experience building and maintaining data models within a production environment.
• Python Familiarity: You are comfortable with Python development for data-related tasks.
• Cloud Data Warehousing: You are familiar with GCP or AWS services such as BigQuery, Redshift, or Athena.
• ETL/ELT Knowledge: You understand which methodologies are best suited for different data scales and business needs.
• Analytical Curiosity: You possess a natural drive to explore data, standardize it, and solve complex business challenges.
• Data Visualization Skills: You have experience using tools like Metabase or Hex to create clear and actionable data products.
• Infrastructure and Tooling: You are familiar with ingestion tools like Fivetran and reverse ETL workflows using Hightouch.
• Version Control: You have prior experience using Git to manage your code and collaborate with others.
• Critical Thinking: You can effectively weigh the tradeoffs of different technical approaches to find the best solution.

Bonus

• Familiarity with continuous integration and continuous delivery pipelines (CI/CD).
• Prior experience working with FinOps principles or FOCUS data models.
• Broader experience with various cloud infrastructure and service offerings.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Director, Data Engineering and Data Science)
3. 60 Minutes with Team (ICs)
4. 45 Minutes with Executive (CFO)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, Canada, France, Spain)

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Cloud Support Engineer

Support at Upsun is more than a ticket queue - it’s about solving complex technical challenges, collaborating globally, and helping developers succeed. Our CSE’s are deeply technical, curious, and committed to creating a world-class support experience for our users.

In this customer-facing, engineering-adjacent role, you’ll help troubleshoot infrastructure, application, and deployment issues across a broad tech stack. You'll work in a high-trust, async-first environment where autonomy, problem-solving, and clear communication are key. If you enjoy tackling unsolved problems and making things better every day — this role might be for you!

What to expect

• Technical resolution: Resolve technical issues across infrastructure, deployments, databases, caching, and web performance

• Support management: Manage support tickets via Zendesk, with occasional live chat or voice support where needed

• Platform reliability: Contribute to platform reliability by monitoring alert queues and participating in on-call rotation during working hours

• Cross-team collaboration: Collaborate with Product and Engineering to escalate bugs, report edge cases, and improve internal tooling

• Knowledge sharing: Improve documentation and knowledge sharing across global support teams

• Web infrastructure troubleshooting: Troubleshoot issues related to DNS, CDN, SSL/TLS, and web infrastructure at scale

• Continuous improvement: Identify recurring problems and suggest improvements to systems, workflows, and documentation

What you bring

• Linux systems experience: You're comfortable in the terminal and can navigate production environments

• Coding or scripting ability: You have experience with at least one backend language (e.g., Go, Python, PHP, Ruby, Node.js)

• Cloud infrastructure familiarity: You've worked in or supported distributed systems, containerized environments, or cloud platforms

• Networking basics: You understand how the internet works, and can debug issues with DNS, SSL, CDN, etc.

• Strong written communication: You express technical ideas clearly and collaborate effectively in async global teams

• Problem-solving mindset: You take initiative, enjoy digging into issues, and look for ways to improve how we work

• Strong customer-centric mindset: You care about delivering value to users and partners. You approach problems with empathy and consider the end-user experience in your decisions. 

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in Spain or the UK. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

🕐 Please note this role requires specific requirements for support coverage:

•  Flexible Hours: 06:00-16:00 UTC (8 hours work)

• Weekend Schedule:

  • First 6 to 9 months: You will work Monday–Friday during your training (onboarding).

  • After training: Your schedule will change to include Saturdays and Sundays. You will have two fixed weekdays off (for example, Monday and Tuesday) instead.

If you’re unable to reliably work during the required hours & days in your region, we unfortunately won’t be able to consider your application for this role.

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.

You can expect 4 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Manager, Support)
3. 60 Minutes with Team (IC's)
4. 45 Minutes with Executive (Senior Director, Support)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

📈 Company stock options

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here. We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

Responsibilities

We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:

• Build complex Ruby on Rails applications.

• Build server side infrastructure for Workato user interface.

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code.

• Evaluate and propose improvements to existing system.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience developing, shipping and maintaining Rails applications (5+ years)

• Vast knowledge of Ruby

• BS/MS degree in Computer Science, Engineering or a related subject

• Solid knowledge of object-oriented programming and design

• Experience with Redis/Memcache based caching, RDBMS engines(Postgres)

• Solid knowledge of object-oriented programming and design

• Contributions to open source projects is a plus

Soft Skills / Personal Characteristics

• Excellent debugging, analytical, problem solving, and social skills

(REQ ID: 2380)

Responsibilities

We are looking for an exceptional Senior Software Engineer to join our growing team. In this role, you will be responsible for building API interfaces and backend infrastructure and collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will also be responsible to:

• Build complex Ruby on Rails applications.

• Build server side infrastructure for Workato user interface.

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code.

• Evaluate and propose improvements to existing system.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience developing, shipping and maintaining Rails applications (5+ years)

• Vast knowledge of Ruby

• BS/MS degree in Computer Science, Engineering or a related subject

• Solid knowledge of object-oriented programming and design

• Experience with Redis/Memcache based caching, RDBMS engines(Postgres)

• Solid knowledge of object-oriented programming and design

• Contributions to open source projects is a plus

Soft Skills / Personal Characteristics

• Excellent debugging, analytical, problem solving, and social skills

(REQ ID: 2380)

Responsibilities

We are looking for a Senior Python Engineer to play a key role in building the core of our AI platform. In this position, you will design and develop production-grade systems that power intelligent automation, agentic workflows, and large-scale retrieval services. This is a highly technical, hands-on role that involves close collaboration with product and platform teams to transform advanced AI concepts into reliable, scalable, and secure solutions used across our enterprise ecosystem. You will also be responsible to:

• Design, build, and maintain AI-powered services and APIs, leveraging LLMs (OpenAI, Anthropic, Qwen, OSS models) and custom ML models.

• Develop an enterprise-grade agentic framework that enables orchestration, retrieval, and collaboration between multiple AI agents.

• Implement and optimize knowledge retrieval systems and agentic search capabilities using vector databases such as Qdrant and ElasticSearch.

• Write well-structured, efficient, and testable Python code for production services, experimentation, and internal developer tools.

• Build and maintain shared Python libraries and SDKs used across multiple applications and microservices.

• Collaborate with cross-functional teams on architecture, internal protocols, and API standards to ensure consistency and reliability across the platform.

• Develop and enhance monitoring, validation, and observability for production-grade AI solutions.

• Drive the full software development lifecycle - from design and implementation to deployment, monitoring, and continuous improvement.

• Identify and resolve performance bottlenecks, reliability issues, and scaling challenges in complex, data-intensive environments.

• Participate in code reviews and technical discussions, mentoring other engineers and contributing to a culture of excellence.

Example Projects

• Building an evaluation and observability framework for AI model performance and reliability.

• Developing an agentic orchestration platform that enables collaboration among multiple AI agents and tools.

• Implementing semantic retrieval and agentic search capabilities over large enterprise knowledge bases.

• Designing AI services that process and reason over high-volume real-world data at scale.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• 5+ years of experience as a Software Engineer, with strong proficiency in Python.

• Proven track record of building and maintaining production-grade systems using Python.

• Strong understanding of distributed systems, API design, and data-driven architectures.

• Experience with relational and non-relational databases (PostgreSQL, Elastic, Qdrant, or similar).

• Familiarity with AI/ML system design, including LLM integration and evaluation pipelines.

• Knowledge of DevOps and observability practices (CI/CD, monitoring, metrics, and model validation).

• Python • FastAPI • LLM APIs (OpenAI, Anthropic, Qwen, OSS) • LiteLLM • Qdrant • PostgreSQL • ElasticSearch • Langfuse • Kubernetes • GitHub Actions • ArgoCD

Preferred Skills

• Experience working with multiple LLM providers (OpenAI, Anthropic, Qwen, open-source models).

• Background in developer platforms or AI infrastructure services.

• Familiarity with vector databases, semantic retrieval, and knowledge graph architectures.

• Exposure to Langfuse, LiteLLM, LangChain, or similar frameworks.

• Experience developing enterprise-scale SaaS or distributed backend systems.

• Contributions to open-source projects in Python, AI, or infrastructure engineering.

Soft Skills / Personal Characteristics

• Excellent communication skills, with the ability to convey complex technical ideas clearly to both technical and non-technical audiences.

• Collaborative and proactive approach, comfortable working across teams in a dynamic environment.

• Strong analytical and problem-solving abilities, with a focus on continuous improvement and innovation.

• Curiosity and a genuine interest in emerging AI technologies and modern backend architectures.

(REQ ID: 2459)

Responsibilities

We are looking for a Senior Python Engineer to play a key role in building the core of our AI platform. In this position, you will design and develop production-grade systems that power intelligent automation, agentic workflows, and large-scale retrieval services. This is a highly technical, hands-on role that involves close collaboration with product and platform teams to transform advanced AI concepts into reliable, scalable, and secure solutions used across our enterprise ecosystem. You will also be responsible to:

• Design, build, and maintain AI-powered services and APIs, leveraging LLMs (OpenAI, Anthropic, Qwen, OSS models) and custom ML models.

• Develop an enterprise-grade agentic framework that enables orchestration, retrieval, and collaboration between multiple AI agents.

• Implement and optimize knowledge retrieval systems and agentic search capabilities using vector databases such as Qdrant and ElasticSearch.

• Write well-structured, efficient, and testable Python code for production services, experimentation, and internal developer tools.

• Build and maintain shared Python libraries and SDKs used across multiple applications and microservices.

• Collaborate with cross-functional teams on architecture, internal protocols, and API standards to ensure consistency and reliability across the platform.

• Develop and enhance monitoring, validation, and observability for production-grade AI solutions.

• Drive the full software development lifecycle - from design and implementation to deployment, monitoring, and continuous improvement.

• Identify and resolve performance bottlenecks, reliability issues, and scaling challenges in complex, data-intensive environments.

• Participate in code reviews and technical discussions, mentoring other engineers and contributing to a culture of excellence.

Example Projects

• Building an evaluation and observability framework for AI model performance and reliability.

• Developing an agentic orchestration platform that enables collaboration among multiple AI agents and tools.

• Implementing semantic retrieval and agentic search capabilities over large enterprise knowledge bases.

• Designing AI services that process and reason over high-volume real-world data at scale.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• 5+ years of experience as a Software Engineer, with strong proficiency in Python.

• Proven track record of building and maintaining production-grade systems using Python.

• Strong understanding of distributed systems, API design, and data-driven architectures.

• Experience with relational and non-relational databases (PostgreSQL, Elastic, Qdrant, or similar).

• Familiarity with AI/ML system design, including LLM integration and evaluation pipelines.

• Knowledge of DevOps and observability practices (CI/CD, monitoring, metrics, and model validation).

• Python • FastAPI • LLM APIs (OpenAI, Anthropic, Qwen, OSS) • LiteLLM • Qdrant • PostgreSQL • ElasticSearch • Langfuse • Kubernetes • GitHub Actions • ArgoCD

Preferred Skills

• Experience working with multiple LLM providers (OpenAI, Anthropic, Qwen, open-source models).

• Background in developer platforms or AI infrastructure services.

• Familiarity with vector databases, semantic retrieval, and knowledge graph architectures.

• Exposure to Langfuse, LiteLLM, LangChain, or similar frameworks.

• Experience developing enterprise-scale SaaS or distributed backend systems.

• Contributions to open-source projects in Python, AI, or infrastructure engineering.

Soft Skills / Personal Characteristics

• Excellent communication skills, with the ability to convey complex technical ideas clearly to both technical and non-technical audiences.

• Collaborative and proactive approach, comfortable working across teams in a dynamic environment.

• Strong analytical and problem-solving abilities, with a focus on continuous improvement and innovation.

• Curiosity and a genuine interest in emerging AI technologies and modern backend architectures.

(REQ ID: 2459)

Responsibilities

We are looking for a Senior Python Engineer to play a key role in building the core of our AI platform. In this position, you will design and develop production-grade systems that power intelligent automation, agentic workflows, and large-scale retrieval services. This is a highly technical, hands-on role that involves close collaboration with product and platform teams to transform advanced AI concepts into reliable, scalable, and secure solutions used across our enterprise ecosystem. You will also be responsible to:

• Design, build, and maintain AI-powered services and APIs, leveraging LLMs (OpenAI, Anthropic, Qwen, OSS models) and custom ML models.

• Develop an enterprise-grade agentic framework that enables orchestration, retrieval, and collaboration between multiple AI agents.

• Implement and optimize knowledge retrieval systems and agentic search capabilities using vector databases such as Qdrant and ElasticSearch.

• Write well-structured, efficient, and testable Python code for production services, experimentation, and internal developer tools.

• Build and maintain shared Python libraries and SDKs used across multiple applications and microservices.

• Collaborate with cross-functional teams on architecture, internal protocols, and API standards to ensure consistency and reliability across the platform.

• Develop and enhance monitoring, validation, and observability for production-grade AI solutions.

• Drive the full software development lifecycle - from design and implementation to deployment, monitoring, and continuous improvement.

• Identify and resolve performance bottlenecks, reliability issues, and scaling challenges in complex, data-intensive environments.

• Participate in code reviews and technical discussions, mentoring other engineers and contributing to a culture of excellence.

Example Projects

• Building an evaluation and observability framework for AI model performance and reliability.

• Developing an agentic orchestration platform that enables collaboration among multiple AI agents and tools.

• Implementing semantic retrieval and agentic search capabilities over large enterprise knowledge bases.

• Designing AI services that process and reason over high-volume real-world data at scale.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.

• 5+ years of experience as a Software Engineer, with strong proficiency in Python.

• Proven track record of building and maintaining production-grade systems using Python.

• Strong understanding of distributed systems, API design, and data-driven architectures.

• Experience with relational and non-relational databases (PostgreSQL, Elastic, Qdrant, or similar).

• Familiarity with AI/ML system design, including LLM integration and evaluation pipelines.

• Knowledge of DevOps and observability practices (CI/CD, monitoring, metrics, and model validation).

• Python • FastAPI • LLM APIs (OpenAI, Anthropic, Qwen, OSS) • LiteLLM • Qdrant • PostgreSQL • ElasticSearch • Langfuse • Kubernetes • GitHub Actions • ArgoCD

Preferred Skills

• Experience working with multiple LLM providers (OpenAI, Anthropic, Qwen, open-source models).

• Background in developer platforms or AI infrastructure services.

• Familiarity with vector databases, semantic retrieval, and knowledge graph architectures.

• Exposure to Langfuse, LiteLLM, LangChain, or similar frameworks.

• Experience developing enterprise-scale SaaS or distributed backend systems.

• Contributions to open-source projects in Python, AI, or infrastructure engineering.

Soft Skills / Personal Characteristics

• Excellent communication skills, with the ability to convey complex technical ideas clearly to both technical and non-technical audiences.

• Collaborative and proactive approach, comfortable working across teams in a dynamic environment.

• Strong analytical and problem-solving abilities, with a focus on continuous improvement and innovation.

• Curiosity and a genuine interest in emerging AI technologies and modern backend architectures.

(REQ ID: 2459)

Responsibilities

We are looking for an exceptional Senior Backend Developer (GOlang) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.

• Build/extend/troubleshot/fix complex heterogeneous GOlang applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (isolation, performance, new features).

• Write well designed, testable, efficient code in GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Evaluate and propose improvements to existing system.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization. 

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Good understanding of network protocols and stacks.

• Good understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of basic data structures and algorithms and how they are used is a must.

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Can be a plus

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines.

Soft Skills / Personal Characteristics

• Readiness to work remotely with teams distributed across the world and timezones.

Job Req ID: 2314

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Responsibilities

We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:

• Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.

• Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx

• On-board Workato components & applications to Internal Platform.

• Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.

• Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.

• Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.

• Participate in system design consulting, platform management, and architecture reviews.

• Document development processes and best practices.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

• Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go

• Experience with creating internal platform tooling, e.g. CLI tools, etc

• Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.

• Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.

• Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.

• Strong understanding of networking fundamentals and web services architecture.

• Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).

• Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). 

• Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.

• BS or MS in the CS field (or equivalent experience).

• 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer /  DevOps / SRE / CICD).

(REQ ID: 2718)

Responsibilities

We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:

• Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.

• Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx

• On-board Workato components & applications to Internal Platform.

• Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.

• Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.

• Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.

• Participate in system design consulting, platform management, and architecture reviews.

• Document development processes and best practices.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

• Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go

• Experience with creating internal platform tooling, e.g. CLI tools, etc

• Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.

• Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.

• Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.

• Strong understanding of networking fundamentals and web services architecture.

• Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).

• Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). 

• Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.

• BS or MS in the CS field (or equivalent experience).

• 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer /  DevOps / SRE / CICD).

(REQ ID: 2718)

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Responsibilities

We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:

• Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.

• Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx

• On-board Workato components & applications to Internal Platform.

• Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.

• Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.

• Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.

• Participate in system design consulting, platform management, and architecture reviews.

• Document development processes and best practices.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

• Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go

• Experience with creating internal platform tooling, e.g. CLI tools, etc

• Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.

• Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.

• Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.

• Strong understanding of networking fundamentals and web services architecture.

• Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).

• Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). 

• Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.

• BS or MS in the CS field (or equivalent experience).

• 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer /  DevOps / SRE / CICD).

(REQ ID: 2718)

We are looking for a Distributed Systems Engineer with experience in building high-performing, scalable, enterprise-grade applications. You will be responsible for building API interfaces (for customers, UI team etc). You will be responsible for building a high performance queuing/storage engine. You will collaborate with UI, connectivity and DevOps teams to come up with elegant solutions to complex problems. You will work in a polyglot environment where you can learn new languages and technologies whilst working with an enthusiastic team.

Responsibilities

• Responsibilities include designing and developing high-volume, low-latency applications for mission-critical systems and delivering high-availability and performance

• Contribute in all phases of the development lifecycle

• Write well designed, testable, efficient code

• Evaluate and propose improvements to existing system

Requirements

• 5+ years of industry experience

• Experience building and shipping large-scale, reliable, highly distributed systems

• Systems-level programming experience, especially in C, Go, Rust

• Expertise in L2, L3, and/or L4 networking protocols

• Good understanding of Linux networking and security

• Experience building on top of Linux kernel networking primitives – netfilter, nftables, eBPF, tc, network namespaces, etc

• Experience with large-scale distributed data pipelines, from data structuring to efficient querying to data analysis

• Experience of working with public cloud infrastructure providers (AWS/Azure/Google Cloud)

• Understanding of Kubernetes concepts

• Excellent debugging and optimization skills

• Understanding at the protocol level, including the differences between what the specs say, and what actually happens on the Internet

• Contributions to open source projects is a plus

• Excited by the idea of optimizing complex solutions to general problems

• Attention to detail and ability to solve complex customer problems

• Own solutions end-to-end and driving the design, development, and deployment process

• Able to work across teams and level common, sustainable solutions

Responsibilities

We are looking for a Senior Platform Infrastructure Engineer to work as a part of the Infrastructure/CICD team. In this role, you will be responsible for some of the items below:

• Participate in building the modern cloud-native scalable, flexible and extensible Internal Platform solution based on Temporal and other tools with focus on optimized cost, availability, stability, security and compliance, DevEx, performance, minimal on-boarding time.

• Maintain and enhance current solutions for the Workato Internal Platform with focus on health, stability, performance & DevEx

• On-board Workato components & applications to Internal Platform.

• Implement pipelines to automate security, reliability, and availability best practices during all stages of software lifecycle.

• Implement complex deployment scenarios, including dynamic environments, progressive rollouts such as canary deployments, chaos engineering, etc.

• Work with engineering teams to better address needs and enable more effective and efficient developer throughput and improve services through rigorous testing and release.

• Gather and analyze metrics from CICD pipelines and infrastructure to assist in performance tuning and stability improvements.

• Participate in system design consulting, platform management, and architecture reviews.

• Document development processes and best practices.

• Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review.

• Identify and drive opportunities to improve automation for code integration, quality testing, security scanning and deployment.

If you’re looking for a real challenge in terms of mission criticality, multi-geographic region deployments, diversity of managed services then this might be the position for you!

Requirements

Qualifications / Experience / Technical Skills

• Proficiency in one or more programming languages such as Go, Python, Java, JavaScript, Python, with preference to Go

• Experience with creating internal platform tooling, e.g. CLI tools, etc

• Experience creating scalable development and integration pipelines with tools such as ArgoCD, Argo Workflows, GitHub Actions, or similar solutions.

• Experience creating application deployments of Kubernetes-based services using tools like Kustomize, Helm, ArgoCD or similar ones using release engineering practices such as GitOps.

• Experience with cloud-based architectures like Amazon Web Services and knowledge of related Infrastructure as Code & CICD practices.

• Strong understanding of networking fundamentals and web services architecture.

• Experience with managing complex infrastructure (such as Kubernetes clusters, VPC networking and security policies) using Infrastructure as Code tools (e.g. Terraform or CloudFormation).

• Hands-on experience with containers (creating and optimizing Dockerfiles, using docker-compose), deep understanding of underlying and related technologies (kernel features, container networking, image structure & registry). 

• Familiarity with software packaging tools, functional testing, security validation tools and services, code coverage tools.

• BS or MS in the CS field (or equivalent experience).

• 5+ years professional experience in hands-on engineering roles (Platform Engineer / Software Engineer /  DevOps / SRE / CICD).

(REQ ID: 2718)

Responsibilities

We are looking for an exceptional Senior Backend Developer (Ruby) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption. 

 In this role, you will also be responsible to:

• Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices.

• Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features).

• Write well designed, testable, efficient code in Ruby and GOlang.

• Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.

• Contribute in all phases of the development lifecycle.

• Provide code reviews to your teammates.

• Provide technical leadership. Work with other teams on shared projects.

• Evaluate and propose improvements to existing systems.

• Identify bottlenecks and bugs, and devise solutions to these problems.

• Help maintain code quality, organization and automatization.

• We always explore new technologies and work with Rust and Wasm can be foreseen.

Requirements

Qualifications / Experience / Technical Skills

• Strong experience in building scalable distributed backend applications (7+ years).

• Excellent understanding of distributed systems patterns and algorithms.

• Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.

• Excellent understanding of network protocols and stacks.

• Excellent understanding of DB technologies: classic databases and modern no-SQL.

• Knowledge of all common basic data structures and algorithms and how they are used is a must.

• Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required.

• At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)

• Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud).

• Excellent debugging, analytical, problem solving, and social skills.

• BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.

Optional

• Background in GOlang, Rust, WASM.

• Background in network programming.

• Background in Kotlin/Multiplatform. 

• Background in application, data security.

• Deep knowledge of physical DB design.

• Experience of working with Docker and other isolation technologies.

• Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).

• Experience in building/deploying data processing pipelines is a plus.

• Experience of working with third-party REST APIs at scale (request throttling, batch processing etc).

Soft Skills / Personal Characteristics

• Ability to technically lead projects. Work with requirements, cost analysis.

• Readiness to work remotely with teams distributed across the world and timezones.

(REQ ID: 2343)