About the Role

As the Senior Director of Marketing for Spain & Italy (SharkNinja), you will play a pivotal role in shaping and executing the brand’s regional marketing strategy while contributing to the global vision. Acting as the voice of Southern Europe, you will ensure that regional consumer insights, cultural nuances, and market dynamics are embedded into global strategies.

You will lead the adaptation and execution of marketing initiatives across Spain and Italy, empowering local teams to deliver impactful, culturally relevant campaigns that drive brand growth and commercial success. This is a highly visible leadership role requiring a blend of strategic thinking, storytelling, local expertise, and strong commercial acumen.

What You’ll Do

Regional Leadership & Strategic Planning

• Represent the voice of Spanish and Italian consumers to global leadership, advocating for regional nuances in behavior, retail environments, and media landscapes
• Lead the localization and activation of global marketing strategies, ensuring alignment with brand standards and regional priorities
• Influence global stakeholders by identifying opportunities and requirements for success in Southern Europe, helping shape global marketing agendas

Go-to-Market Excellence

• Own end-to-end go-to-market (GTM) strategy and execution, including product positioning, launch planning, pricing strategy, and retail readiness
• Drive the localization of global campaigns to ensure cultural relevance, consistency, and measurable business impact
• Partner closely with Sales teams to accelerate category growth, strengthen retail execution, and optimize trade marketing initiatives across key accounts

Brand Stewardship, Consumer Insight & Performance

• Champion a consumer-first approach, leveraging regional insights to inform brand positioning, product development, and innovation pipelines
• Monitor and analyze regional performance metrics, optimizing marketing investments to maximize ROI and drive continuous improvement
• Ensure the Ninja portfolio remains competitively positioned for sustainable growth and cultural relevance across Spain and Italy

Team Leadership & Cross-Functional Collaboration

• Build, lead, and inspire a high-performing regional marketing team across Spain and Italy
• Foster strong collaboration across Product Marketing, Media, Social, PR, Creative, Sales, and distributor partners to deliver integrated marketing impact
• Develop team capabilities and nurture future leadership talent within the organization

What You’ll Bring

• Extensive experience in marketing, ideally within FMCG/CPG or consumer durables, with at least 5 years in a senior leadership role overseeing multiple markets
• Deep understanding of Spanish and Italian consumer behavior, cultural dynamics, and retail/media landscapes
• Proven track record of successfully adapting and executing global marketing strategies within regional markets
• Strong leadership presence with the ability to influence cross-functional stakeholders and senior executives
• Demonstrated ability to build and develop high-performing teams
• Commercially driven mindset with strong analytical and decision-making skills
• Willingness to travel across Spain, Italy, and to global headquarters as required

About the role

The marketing landscape is fundamentally shifting — and Duetto's marketing team is meeting that change head-on. We're building a function that leads from the front: AI-first, fast-moving, and designed to deliver results that outpace our size. This isn't about keeping up. It's about being at the tip of the spear as the demands on modern marketing continue to evolve.

As Senior Director, Global Marketing, you will be crucial to making that happen. You will be accountable for the strategy and impact of field marketing, events, and partner marketing — three functions that collectively carry real pipeline and revenue targets.Reporting to the CMO, you will sit on the marketing leadership team alongside the VP of Growth Marketing, Product Marketing Director and GTM Engineering Leads, contributing actively to strategy, prioritisation, and cross-functional alignment. You will lead a highly talented, distributed marketing team and work as a peer to sales, customer success, and product leaders — as well as engaging directly with the executive team on priorities and business-critical deliverables. This role is for a leader who is as comfortable in a commercial conversation as a creative one, who knows how to build high-performing teams across disciplines and geographies, and who brings genuine AI-first thinking to how they operate and scale a marketing function.

What you’ll be responsible for

Commercial ownership

• Own pipeline and ARR contribution targets across your functions — field marketing, events, and partner marketing all carry quotas and commercial accountability
• Hold clear attribution and reporting standards across your team’s activity, connecting investment directly to revenue outcomes
• Bring a PE-standard commercial mindset to how you plan, prioritise, and measure everything your team does

Regional and field marketing

• Lead regional marketing across Americas, EMEA, and APAC, ensuring local execution is tightly aligned to sales targets and pipeline priorities in each market
• Partner closely with regional sales leaders to coordinate demand generation activity, field events, and market-specific campaigns
• Drive accountability for regional pipeline contribution and progression metrics across all three geographies

Events

• Partner with Duetto's established Events team to provide strategic leadership and commercial direction across the global events programme — trade shows, industry conferences, and owned experiences
• Ensure events activity is tightly integrated into broader campaign and pipeline strategy, with clear commercial objectives attached to every moment we show up in market
• Act as the senior sponsor and escalation point for the events function, supporting prioritisation, resourcing decisions, and cross-functional alignment where needed

Partner marketing

Support our partner marketing lead to: 

• Build and scale a partner marketing programme that generates co-sell pipeline, extends Duetto’s market reach, and deepens relationships across the partner ecosystem
• Develop joint go-to-market plans, co-branded programmes, and partner enablement in close collaboration with the partnerships team
• Own partner-sourced and partner-influenced pipeline as a measurable outcome

Team and cross-functional leadership

• Build and develop a high-performing team across multiple disciplines and time zones, creating clarity, accountability, and a culture of excellence
• Operate as a genuine cross-functional peer — working fluidly with sales, customer success, product, and finance leadership as well as engaging directly with the executive team
• Champion AI-first ways of working across your team, identifying and embedding tools and workflows that drive outsized output relative to team size

What we’re looking for

Character

Skills get you to the interview. Character gets you the role.

We're an ambitious, globally distributed team operating in a fast-moving, high-stakes environment. We work hard, we move fast, and we hold ourselves to a high standard — but we do it together. The people who thrive here aren't just technically excellent. They're the ones who show up with energy, who make the people around them better, and who feel genuinely invested in what we're building.

For this role specifically, we care as much about who you are as what you've done. That means:

• You're a natural communicator. You can hold a room, write with clarity, and adapt your style depending on whether you're presenting to the board or debriefing your team after an event. You don't hide behind jargon and you say what you mean.
• You're a collaborator, not a silo-builder. You understand that the best outcomes come from working across teams, not protecting your patch. You build trust quickly, you're generous with credit, and you make it easy for others to do their best work alongside you.
• You know what this environment demands. You've worked in a VC or PE-backed business and you understand what that means — the pace, the scrutiny, the expectation that every dollar of investment has to work hard. You don't need that explained to you.
• You're one of us from day one. Our team is diverse, talented, and genuinely close-knit. We want someone who walks in ready to be part of that — not someone who takes six months to warm up. If you need a long runway before you feel comfortable, this probably isn't the right environment.

We know this kind of thing is easy to say and harder to find. But when we find it, we'll know — and so will you.

Experience

• 10+ years in B2B marketing with significant senior leadership experience spanning multiple disciplines
• Strong track record of owning commercial targets — pipeline, ARR, and revenue contribution — not just marketing activity metrics
• Experience operating in a VC or private equity-backed environment, ideally having navigated a growth journey in the $50M–$200M ARR range
• Proven ability to lead distributed, multi-disciplinary teams across geographies and time zones
• Background in SaaS, hospitality tech, or a similarly complex B2B environment preferred

Bias to action 

Despite the seniority of this role, we are looking for someone who leads through doing. Strategic thinking matters, but so does the willingness to roll up your sleeves, get into the detail, and support your team in the work. We expect this person to traverse altitudes comfortably — moving between high-level executive conversations and hands-on tactical work without losing effectiveness at either end. A bias to action over ideation, and a track record of making things happen, are as important to us as strategic vision.

AI-first mindset

• You think about AI not as a tool to experiment with but as a structural part of how a modern marketing team should operate
• You have experience embedding AI-enabled workflows into team processes to drive speed, quality, and scale
• You actively seek out ways to achieve outsized results without proportional headcount growth

What success looks like in year one

• Pipeline and ARR targets across regional team, partner, and events marketing are met or exceeded
• Regional marketing is tightly coordinated with sales across all three geographies, with clear attribution and accountability
• Partner marketing programme is generating measurable co-sell pipeline and deepening ecosystem relationships
• Your team is well-led, well-managed, and operating with clear priorities, strong rhythm, and high output
• You are an active, valued voice on the marketing leadership team and a trusted peer to your counterparts across the business

About Duetto

Duetto is the Revenue and Profit Operating System for the global hospitality industry — a PE-backed SaaS business with customers across hotels, casinos, and hospitality groups worldwide. We’re on an ambitious growth trajectory and building a marketing function to match: world-class, commercially driven, and genuinely category-defining.

Scopely is looking for a Game Design Director to join the GSN Casino team! The position can be based in Barcelona, Spain, Bangalore, India or Tel Aviv, Israel.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

With a rich portfolio of free-to-play slots, video poker, video bingo, blackjack, and more, GSN Casino combines the classic casino atmosphere with innovative features and gameplay. Our games offer endless entertainment with daily bonuses, exciting quests, and massive jackpots.

What You’ll Do:

• As the Design Director, you will lead the creative vision and execution for GSN Casino, ensuring the game is engaging, innovative, and aligns with our strategic goals. Collaborating with a multidisciplinary team, you will oversee all aspects of game design, from concept to release and beyond.
• Collaborate with the General Manager, the Director of Product, and other senior leaders within the Casino Division to develop a strategy and roadmap for the games' development that aligns with the division’s business goals.
• Ensure the design team owns and drives a cohesive vision for the game’s look, feel, audio-visuals, and overall player experience.
• Research, document, and communicate competitive trends in casual games, the social casino industry, and real-money gaming.
• Develop a culture of continuous improvement and innovation, pushing the game studio to meet or exceed the experiences and production values of land-based casino games.
• Partner with the Analytics and Player Insights teams to A/B test features, game designs, and slot themes, optimizing for important metrics.
• Mentor and develop junior game designers, providing mentorship, feedback, and support to help them grow professionally.
• Develop and promote standards for both the player experience and the game design process.

About You:

• Possess 10+ years of experience in designing and/or producing successful mass-market casual games, preferably with experience in the social casino market.
• Have experience in leading game design teams, demonstrating outstanding self-motivation and innovation.
• Exhibit creativity with an outstanding approach to addressing persistent challenges, contributing to existing products, and turning challenges into opportunities.
• Demonstrate outstanding communication skills, effectively bridging the gap between the business and creative aspects of the division.
• Capable of multitasking and leading multiple projects simultaneously.
• Able to translate ideas into actionable projects.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!     

Scopely is looking for a Senior Generative AI Designer / Artist to join our Marketing team Flamed in Barcelona Office on a Hybrid basis.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a distributed team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

We are the in-house creative agency Flamed, an International multidisciplinary team. We build thousands of creatives every year to support all Scopely games' marketing needs worldwide.

What You Will Do

This role requires someone comfortable working at a fast production pace, combining AI-assisted workflows, strong layout skills, polished image execution, and medium-level video editing capabilities.

You will join our Arts & Animation Pod in Barcelona to create high-quality creative assets for some of the top mobile games in the world, including UA ads, ASO/store assets, social media content, key visuals, video templates, storyboards, and performance-driven iterations.

• Produce high-quality static and video marketing assets from briefs, benchmarks, and creative direction.
• Create polished graphic layouts, templates, key visuals, store assets, SoMe posts, and UA creatives.
• Develop video templates, key frames, simple edits, storyboards, and performance variations for short-form marketing content.
• Use AI tools as part of the creative process, refining outputs through prompt iteration, compositing, paintovers, retouching, and final polish.
• Work mainly with Photoshop, and use Premiere and After Effects for editing, timing, keyframes, and template adaptation.
• Collaborate with the Lead Artist, Art Director, and wider creative teams to ensure assets align with brand guidelines, art direction, storytelling, and production standards.
• Participate in brainstorms and creative exploration, including occasional support on video hooks and new visual concepts.
• Deliver fast, high-quality iterations based on feedback, KPIs, and creative performance data.

What We’re Looking For

• 5+ years of experience in marketing art, production art, visual design, or creative asset production, ideally in gaming, entertainment, or mobile-first content.
• Familiarity with AI art pipelines, prompt writing, and image refinement tools.
• Strong portfolio showing both static and video work, ideally from brief, sketch, storyboard, or concept through to final execution.
• Excellent Adobe Photoshop skills, especially in layout, compositing, retouching, and final image polish.
• Medium-level skills in Premiere and After Effects for editing, adapting templates, timing, keyframes, and producing polished marketing videos.
• Strong graphic design fundamentals: layout, typography, composition, color, hierarchy, lighting, and visual balance.
• Good understanding of UA, ASO, and social media creative formats.
• Strong design taste, attention to craft, and ability to deliver polished assets under fast-paced timelines.
• Ability to create sketches, storyboards, key frames, and rough layouts to develop ideas before final production.
• Good understanding of art direction and visual storytelling.
• Fluent English communication skills, both spoken and written.
• Comfortable collaborating with international teams and stakeholders.
  
  

Nice to Have:

• Experience with 3D tools.
• Experience with Unity or game engine captures.
• Fast sketching skills for ideation and storyboarding.
• Experience creating hooks for short-form UA videos.
• Experience with production tracking and collaborative project tools.

**Please include a portfolio or PDF/links to examples of your work in the application. Applicants need work examples to be considered.

The portfolio should include both static and video examples, ideally showing process work such as sketches, storyboards, briefs, key frames, art direction, final images, and final videos.**

Scopely is looking for a 3D Artist to join the Monopoly GO! team in Barcelona on a hybrid basis.

At Scopely, we care deeply about what we do and strive to inspire play every day—whether through our collaborative work environment or our connection with the global communities who enjoy our games. We are a diverse team of passionate creators developing, publishing, and innovating within the mobile games industry, connecting millions of people around the world every day.

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.

What You Will Do

• Collaborate with our team of artists and narrative designers to explore and refine gameplay and visual direction.
• Work closely with the Art Director, Principal Artist, and Concept Team to create 3D assets that capture the charm and style of our established art pillars.
• Produce high-quality models, textures, and materials that align with our stylized, playful aesthetic.
• Support the creative vision of each season through consistent quality and attention to detail.
• Implement and optimize 3D assets in Unity, ensuring proper performance and visual fidelity.
• Provide and receive constructive feedback to maintain high artistic and technical standards.
• Collaborate with other departments (Design, Engineering, Animation) to ensure seamless integration of assets.
• Contribute to the improvement of workflows, tools, and documentation within the 3D pipeline.
• Stay up to date on new tools, technologies, and AI-based creative methods that could enhance production efficiency.

What We’re Looking For

• Professional experience as a 3D Artist in game development.
• Strong modeling, texturing, and shading skills, with a portfolio that demonstrates a high-quality, stylized or whimsical art style.
• Proficiency in major 3D software (Maya, 3ds Max, Blender, etc.).
• Experience with 2D and 3D texturing tools (Photoshop, Substance Painter, 3DCoat).
• Solid understanding of Unity pipelines for importing and optimizing 3D assets.
• Familiarity with technical constraints and performance optimization on mobile platforms.
• Ability to work collaboratively within a multidisciplinary team.
• Positive attitude and openness to feedback.

Bonus Points

• Experience in casual or stylized mobile games.
• Knowledge of game art production pipelines and asset management.
• Familiarity with AI tools for ideation or texturing.
• A genuine passion for creating and playing games.

The Challenge

With growth comes commercial complexity. Our EMEA business spans dozens of markets, currencies, and contract frameworks, and our GTM teams move fast. As our Senior Manager of Order Management in Madrid, you'll be the commercial anchor for the region, the person GTM turns to when deals get complicated, when structure matters, and when quality can't be compromised. You'll lead a team of Deal Desk Analysts, operate with autonomy, and set the standard for what great deal execution looks like. This isn't a back-office support role. It's a seat at the commercial table.

Your Mission

As the commercial backbone of EMEA Deal Desk, you will:

• Build, coach, and develop a high-performing team of Deal Desk Analysts, setting clear expectations, creating development paths, and fostering a culture where your team makes decisions with confidence.

• Serve as the primary Deal Desk partner to EMEA GTM leadership, from front-line AEs to Regional VPs and SVP, bringing commercial expertise to strategic deals, QBRs, and forecast conversations.

• Drive deal quality, consistency, and velocity across the region, owning the standard for how deals are structured, reviewed, and approved.

• Lead complex deal structuring, including multi-year terms, ramps, co-terms, restructures, and non-standard commercial arrangements, guiding your team and escalating with judgment.

• Influence governance and approval workflows, establishing clear guardrails while empowering your team to move fast within them.

• Champion AI-native deal workflows, identifying where AI can accelerate deal review, improve consistency, and reduce manual effort, and then actually building those workflows with your team.

• Partner closely with Legal, Finance, and Order Operations on high-complexity or high-risk deals, bridging the gap between commercial intent and contractual execution.

• Bring structure and repeatability to deal processes, documenting business rules, identifying gaps, and continuously raising the bar on how the team operates.

• Operate as a true peer to GTM leadership, not just a support function. You have a point of view on deal strategy.

• Collaborate with the Order Management Director and global OM leadership to align regional practices with global standards and drive cross-regional consistency.

You Are

A commercially sharp, calm-under-pressure leader who knows how to build trust. You coach your team with intention; you don't just fix problems, you build capability. You're decisive when it matters, curious when it doesn't, and you know how to operate across cultures and time zones. You've earned credibility with Sales teams not by saying yes to everything, but by being an expert on deal structure. You hold the line when it matters and find creative paths when it doesn't.

You don't just use AI tools, you build a team around them. You see AI as a genuine competitive advantage for your team, and you bring your analysts along with you. Whether it's automating a review workflow, using AI to accelerate contract redlines, or building a playbook with AI assistance, you lean in. You're not waiting for the company to mandate AI adoption. You're already there.

Your Experience Includes

• 4+ years of experience in Deal Desk or Order Management, with 1+ years in a people leadership role

• Proven track record of building and coaching high-performing Deal Desk teams

• Advanced expertise in complex deal structuring: ramps, co-terms, multi-year, cancel & replace, true-ups, and restructures

• Deep fluency in revenue metrics: ARR, ACV, TCV, and Churn, and the ability to explain them clearly to any audience

• Strong contract literacy, comfortable reading, interpreting, and drafting T&Cs and order forms

• EMEA commercial experience, multi-currency deals, regional pricing nuances, and awareness of local compliance requirements

• Embraces AI as part of everyday work, using enterprise tools confidently to move faster, work smarter, and raise the bar for the team.

• Advanced knowledge of CPQ platforms (e.g., Salesforce CPQ, DealHub, Zuora CPQ, or equivalent)

• Advanced knowledge of Quote-to-Bill systems and end-to-end deal lifecycle processes

• Strong cross-functional stakeholder management, comfortable influencing Legal, Finance, Sales Ops, and GTM leadership without direct authority

• Excellent written and verbal communication skills in English; Spanish is a strong advantage

• Bilingual in English and Spanish, able to support commercial conversations and contract review in both languages

• Bachelor's degree in Finance, Business Administration, Accounting, or equivalent experience

Extra Awesome

• Demonstrated ability to adopt, champion, and scale AI tools in a professional Deal Desk environment

• Experience in privacy, trust, GRC, or compliance SaaS, you understand the space and the customer

• Hands-on experience with AI prompt engineering or building AI-assisted workflows in a commercial context

• Can build reports and dashboards in Salesforce and Excel; Power BI or equivalent analytics experience

• Familiarity with CLM solutions (e.g., Ironclad) and how they integrate into the deal workflow

• Exposure to CPQ evaluation, vendor assessment, or tooling migration, you've helped choose and implement the tools you work in

• Background in a high-growth SaaS company

• Experience maintaining and evolving a Deal Desk playbook, business rules repository, or deal approval matrix

Imagínate en Ogilvy.

Imagina que puedes hacer crecer a las marcas y su impacto positivo en la sociedad de una forma creativa y relevante. Y que, además, también creces tú. En Ogilvy esa es nuestra misión. Y lo hacemos incorporando a personas creativas, estratégicas, valientes, disruptivas, curiosas, detallistas, proactivas, entusiastas, analíticas, multidisciplinares, open minded y todo lo bueno que te puedas imaginar.

¿Te imaginas que eres tú? Pues súmate al equipo.

Buscamos a un/a Junior Art Director que se una a uno de nuestros equipos creativos.

Requisitos:

• Titulo universitario en publicidad o similar finalizado en España.
• Capacidad para pensar y ejecutar ideas creativas.
• Buen nivel de Creative Adobe.
• Adaptación al trabajo en equipo.
• Iniciativa/Proactividad.
• Grandes dosis de ilusión y ganas.
• No es necesaria la experiencia laboral.
• Posibilidad de incorporación a plantilla finalizadas las prácticas.

Idiomas:

• Inglés: Se valorará un nivel alto
• Español: Obligatorio

¿Qué harás en este rol?

1. Pensar y ejecutar ideas creativas multi-canal que enamoren (a ti el primero) para diferentes clientes tanto nacionales como internacionales.
2. Conceptualización, diseño y desarrollo de contenidos digitales para RRSS.
3. Desarrollo de branding (sobre todo orientado al medio digital).
4. Dominio y rapidez con los programas de diseño.
5. Presentación comercial a cliente de las propuestas.

Si te has imaginado en esta posición, buena señal. En Ogilvy queremos contar con el mejor talento. Que nos rete y nos haga ser mejores. Con ganas de vivir una cultura de agencia abierta a la diversidad como principio y la conectividad como herramienta principal. Así que sí estás asintiendo con la cabeza mientras lees, envíanos tu cv.

Tasks and responsibilities

• Strategic Client Leadership: Act as the lead strategic advisor to senior-level client contacts at DOVE (Unilever), understanding their business challenges and opportunities to develop long-term brand strategies that drive significant impact and growth.
• Account Growth & Profitability: Lead the overall strategic and commercial performance of the DOVE account, identifying and capitalizing on growth opportunities, and consistently striving to increase client and agency profitability.
• Team Leadership & Mentorship: Inspire, manage, and mentor a large, multidisciplinary internal agency team (including account managers, strategists, creatives, and production) assigned to the account, fostering a collaborative, high-performance, and client-centric culture.
• Global Campaign Oversight: Provide senior oversight and strategic direction for the planning, development, and flawless execution of complex, integrated 360 campaigns across various international markets and channels, ensuring strategic alignment, creative excellence, and timely delivery.
• Quality Control & Standards: Establish and uphold the highest standards of quality for all client deliverables, proactively identifying and mitigating potential issues and ensuring all work meets Ogilvy's and the client's expectations.
• Briefing & Strategic Development: Lead the comprehensive gathering of client requirements, formulate insightful and actionable strategic briefs, and collaborate closely with strategy and creative teams to develop innovative and effective marketing solutions.
• Financial Management: Oversee account financials, including budgeting, forecasting, resourcing, and ensuring healthy account profitability.
• Cross-Functional Coordination: Ensure seamless collaboration and communication between all internal agency departments (Creative, Strategy, Production, Media, etc.) to maintain a unified brand vision and operational efficiency.

• Minimum of 8-10+ years of progressive agency experience in account management, with at least 3-5 years specifically in a Senior Account Director or equivalent leadership role.
• Extensive and proven experience managing large, complex international accounts within the FMCG (Fast-Moving Consumer Goods) and Beauty sectors is absolutely essential.
• Demonstrable experience working with global brands, ideally Unilever or similar major consumer goods companies, with a deep understanding of their business challenges, marketing objectives, and organizational structures.
• A strong track record of successfully leading significant, integrated 360-degree campaigns from strategic conception to execution across multiple international markets.

Skills:

• Exceptional strategic thinking and problem-solving abilities: Capacity to translate complex business challenges into clear marketing strategies that drive measurable results.
• Superior leadership and team management skills: Proven ability to inspire, motivate, develop, and retain high-performing teams.
• Outstanding client relationship management: Adept at building strong, trusted, and long-lasting relationships with senior-level clients and navigating complex client organizations.
• Highly advanced English proficiency: Day-to-day communication, presentations, and client interactions will be almost exclusively in English at a very high level.
• Excellent communication, presentation, and negotiation skills.
• Strong financial acumen and commercial understanding.
• Proactive, solutions-oriented, highly organized, and able to manage multiple priorities effectively in a fast-paced, high-pressure environment.

An empathetic, collaborative, and strongly client- and team-oriented profile.

Job Details

• 💼 Sales Operations | Business Operations
• 📍 Spain | Barcelona (open to any location is Spain)
• 🕜 Full-Time/Hybrid | Full-Time Remote

What you will do

As a Senior Manager, Sales Operations, you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems and insights that empower our sales organization and you will be reporting to our Director, Sales Operations. You will be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business.

Where you will have impact

• Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment.
• Evaluate our current structures, and implement the changes necessary to create a unified, scalable tactical sales operations team
• Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team.
• Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment.
• Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures.
• Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams.
• Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership.
• You will help define the 'Lighthouse way' of working by integrating AI into your role—whether it’s using AI to prioritize your sales pipeline, automate routine financial reconciliations, or extract faster insights from our commercial data to drive business growth.

About our team

You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running.

What's in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

Essential

• Proven experience in a sales operations or revenue operations role.
• Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs).
• Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity.
• Demonstrated team management experience, with a passion for leading and developing high-performing individuals.
• Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation.
• Strong analytical skills with the ability to translate data and analysis into actionable business insights.
• Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams.
• Fluent in both written and spoken English.
• You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. You don't just follow processes; you look for ways to augment them using the latest tech tools to increase your personal impact.

We welcome

• Familiarity with Looker or other data visualization tools.

About the Role:

As a Senior HRBP for our Global Go-To-Market (GTM) organization, you will be a primary architect of our "Future of Work" strategy. Your mission is to balance high-volume operational partnership with a transformative mandate: redesigning roles for an AI-integrated world. You will bridge the gap between business strategy and people excellence, ensuring our GTM teams are skilled, motivated, and highly enabled to scale.

What makes this role different?  Unlike standard HRBP roles that focus on maintenance, this is a build and redesign role. You are joining an organization where you are expected to challenge the status quo, use AI to reinvent your own job, and work under a manager who is deeply committed to your career acceleration. We use Wrike to manage our workflows, ensuring total transparency and collaboration across the global People team.

Your Impact:

• Future of Work & AI Integration: Lead the redesign of GTM roles and building comprehensive Skills Matrices in collaboration with GTM leaders.
• Elevating Talent Reviews: Transform the Talent Review process from a "check-the-box" exercise into a meaningful growth engine by coaching managers on high-impact feedback and ensuring employees feel heard.
• The "Next Job Ready" Program: Launch and manage an internal mobility initiative designed to level up employees for their next career move within Wrike.
• Strategic GTM Partnership: Act as a pragmatic problem-solver for Director-level stakeholders, using data to identify and resolve business friction before it scales.
• Operational Excellence: Navigate a high-volume environment, managing complex requests with speed and precision across the GTM and Marketing functions.
• Operational Automation: You will be expected to relentlessly identify and automate repetitive HRBP workflows by building custom Gems, utilizing Wrike’s internal AI tools, and documenting automated processes to shift the GTM People team from manual execution to strategic oversight. 

Your Qualifications:

• Experience: Proven track record as an HRBP in a high-growth tech environment, specifically supporting Sales, Marketing, or Customer Success teams.
• Organizational Design: Experience in role mapping, leveling, and building competency-based Skills Matrices.
• Coaching & Influence: Demonstrated ability to sit in on difficult conversations and provide immediate, actionable feedback to leadership.
• Pragmatic Problem Solving: Ability to hear "cues" in business discussions, translate them into problems, and solve them using a mix of data and intuition.
• Seniority: Expert-level understanding of local labor laws, employee relations, and performance management frameworks.
• Technical Literacy: Proficiency in G Suite and experience working within a Project Management or System of Record tool (like Wrike, Notion, Asana etc) is required; you must be comfortable managing your entire body of work, tracking projects, and collaborating asynchronously within a centralized productivity platform.

Standout Qualities:

• AI-Adopted Baseline: You don’t just use AI to "polish emails." You are a tinkerer who spends time daily building personal GPTs/Gems, reading up on the latest tools, and documenting how to automate your own HR processes.
• High-Energy Motivation: You bring a driven, "excited" personality to the team and are genuinely motivated by the pace of a transforming organization.
• Data Tinkerer: You are comfortable diving into spreadsheets or HRIS data to prove a hypothesis or track the success of your programs via NPS and feedback scores.

Team Dynamics:

• Reporting: You will report directly to the Lead HRBP for GTM & Marketing, joining a team that values high enablement and professional growth.
• The Neighborhood: You’ll collaborate daily with the internal HRBP team, HR Ops, Stakeholders, and Finance.
• Stakeholders: Your primary partners will be Director-level leaders and their direct reports (-1 managers), along with the heartbeat of our organization - the employees.

Our Work Style:

Environment: We operate in a high-paced, ever-changing, and flexible environment. If you are near a Wrike hub, we recommend coming in 2–3 times a week. For remote employees, travel to our Prague or Cyprus offices is expected roughly once every 3 months.

Tool Stack: We live in Wrike for project management and productivity, and utilize G Suite, UKG, and Engagedly.

Methodology: We follow a meritocracy; we reward high performance, drive, and the ability to solve complex problems independently.

The Competitive Hook: This role offers the rare chance to move beyond maintenance and into role-design and AI-integration, working under a manager dedicated to your career growth.

Why Join Wrike?

• 5 Weeks of paid vacation
• Sick Leave Compensation 
  • 5 Paid Uncertified Sick Days
  • 2 weeks fully paid w/ medical certificate, additional 
  • 4 weeks paid at 80% salary rate
• Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Meal Vouchers (CZK 220 per working day)
• Annual Prague Travel Card (Lítačka)
• Hybrid Working Model
• Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus

About the Role:

As a Senior HRBP for our Global Go-To-Market (GTM) organization, you will be a primary architect of our "Future of Work" strategy. Your mission is to balance high-volume operational partnership with a transformative mandate: redesigning roles for an AI-integrated world. You will bridge the gap between business strategy and people excellence, ensuring our GTM teams are skilled, motivated, and highly enabled to scale.

What makes this role different?  Unlike standard HRBP roles that focus on maintenance, this is a build and redesign role. You are joining an organization where you are expected to challenge the status quo, use AI to reinvent your own job, and work under a manager who is deeply committed to your career acceleration. We use Wrike to manage our workflows, ensuring total transparency and collaboration across the global People team.

Your Impact:

• Future of Work & AI Integration: Lead the redesign of GTM roles and building comprehensive Skills Matrices in collaboration with GTM leaders.
• Elevating Talent Reviews: Transform the Talent Review process from a "check-the-box" exercise into a meaningful growth engine by coaching managers on high-impact feedback and ensuring employees feel heard.
• The "Next Job Ready" Program: Launch and manage an internal mobility initiative designed to level up employees for their next career move within Wrike.
• Strategic GTM Partnership: Act as a pragmatic problem-solver for Director-level stakeholders, using data to identify and resolve business friction before it scales.
• Operational Excellence: Navigate a high-volume environment, managing complex requests with speed and precision across the GTM and Marketing functions.
• Operational Automation: You will be expected to relentlessly identify and automate repetitive HRBP workflows by building custom Gems, utilizing Wrike’s internal AI tools, and documenting automated processes to shift the GTM People team from manual execution to strategic oversight. 

Your Qualifications:

• Experience: Proven track record as an HRBP in a high-growth tech environment, specifically supporting Sales, Marketing, or Customer Success teams.
• Organizational Design: Experience in role mapping, leveling, and building competency-based Skills Matrices.
• Coaching & Influence: Demonstrated ability to sit in on difficult conversations and provide immediate, actionable feedback to leadership.
• Pragmatic Problem Solving: Ability to hear "cues" in business discussions, translate them into problems, and solve them using a mix of data and intuition.
• Seniority: Expert-level understanding of local labor laws, employee relations, and performance management frameworks.
• Technical Literacy: Proficiency in G Suite and experience working within a Project Management or System of Record tool (like Wrike, Notion, Asana etc) is required; you must be comfortable managing your entire body of work, tracking projects, and collaborating asynchronously within a centralized productivity platform.

Standout Qualities:

• AI-Adopted Baseline: You don’t just use AI to "polish emails." You are a tinkerer who spends time daily building personal GPTs/Gems, reading up on the latest tools, and documenting how to automate your own HR processes.
• High-Energy Motivation: You bring a driven, "excited" personality to the team and are genuinely motivated by the pace of a transforming organization.
• Data Tinkerer: You are comfortable diving into spreadsheets or HRIS data to prove a hypothesis or track the success of your programs via NPS and feedback scores.

Team Dynamics:

• Reporting: You will report directly to the Lead HRBP for GTM & Marketing, joining a team that values high enablement and professional growth.
• The Neighborhood: You’ll collaborate daily with the internal HRBP team, HR Ops, Stakeholders, and Finance.
• Stakeholders: Your primary partners will be Director-level leaders and their direct reports (-1 managers), along with the heartbeat of our organization - the employees.

Our Work Style:

Environment: We operate in a high-paced, ever-changing, and flexible environment. If you are near a Wrike hub, we recommend coming in 2–3 times a week. For remote employees, travel to our Prague or Cyprus offices is expected roughly once every 3 months.

Tool Stack: We live in Wrike for project management and productivity, and utilize G Suite, UKG, and Engagedly.

Methodology: We follow a meritocracy; we reward high performance, drive, and the ability to solve complex problems independently.

The Competitive Hook: This role offers the rare chance to move beyond maintenance and into role-design and AI-integration, working under a manager dedicated to your career growth.

About the Role:

As a Senior HRBP for our Global Go-To-Market (GTM) organization, you will be a primary architect of our "Future of Work" strategy. Your mission is to balance high-volume operational partnership with a transformative mandate: redesigning roles for an AI-integrated world. You will bridge the gap between business strategy and people excellence, ensuring our GTM teams are skilled, motivated, and highly enabled to scale.

What makes this role different?  Unlike standard HRBP roles that focus on maintenance, this is a build and redesign role. You are joining an organization where you are expected to challenge the status quo, use AI to reinvent your own job, and work under a manager who is deeply committed to your career acceleration. We use Wrike to manage our workflows, ensuring total transparency and collaboration across the global People team.

Your Impact:

• Future of Work & AI Integration: Lead the redesign of GTM roles and building comprehensive Skills Matrices in collaboration with GTM leaders.
• Elevating Talent Reviews: Transform the Talent Review process from a "check-the-box" exercise into a meaningful growth engine by coaching managers on high-impact feedback and ensuring employees feel heard.
• The "Next Job Ready" Program: Launch and manage an internal mobility initiative designed to level up employees for their next career move within Wrike.
• Strategic GTM Partnership: Act as a pragmatic problem-solver for Director-level stakeholders, using data to identify and resolve business friction before it scales.
• Operational Excellence: Navigate a high-volume environment, managing complex requests with speed and precision across the GTM and Marketing functions.
• Operational Automation: You will be expected to relentlessly identify and automate repetitive HRBP workflows by building custom Gems, utilizing Wrike’s internal AI tools, and documenting automated processes to shift the GTM People team from manual execution to strategic oversight. 

Your Qualifications:

• Experience: Proven track record as an HRBP in a high-growth tech environment, specifically supporting Sales, Marketing, or Customer Success teams.
• Organizational Design: Experience in role mapping, leveling, and building competency-based Skills Matrices.
• Coaching & Influence: Demonstrated ability to sit in on difficult conversations and provide immediate, actionable feedback to leadership.
• Pragmatic Problem Solving: Ability to hear "cues" in business discussions, translate them into problems, and solve them using a mix of data and intuition.
• Seniority: Expert-level understanding of local labor laws, employee relations, and performance management frameworks.
• Technical Literacy: Proficiency in G Suite and experience working within a Project Management or System of Record tool (like Wrike, Notion, Asana etc) is required; you must be comfortable managing your entire body of work, tracking projects, and collaborating asynchronously within a centralized productivity platform.

Standout Qualities:

• AI-Adopted Baseline: You don’t just use AI to "polish emails." You are a tinkerer who spends time daily building personal GPTs/Gems, reading up on the latest tools, and documenting how to automate your own HR processes.
• High-Energy Motivation: You bring a driven, "excited" personality to the team and are genuinely motivated by the pace of a transforming organization.
• Data Tinkerer: You are comfortable diving into spreadsheets or HRIS data to prove a hypothesis or track the success of your programs via NPS and feedback scores.

Team Dynamics:

• Reporting: You will report directly to the Lead HRBP for GTM & Marketing, joining a team that values high enablement and professional growth.
• The Neighborhood: You’ll collaborate daily with the internal HRBP team, HR Ops, Stakeholders, and Finance.
• Stakeholders: Your primary partners will be Director-level leaders and their direct reports (-1 managers), along with the heartbeat of our organization - the employees.

Our Work Style:

Environment: We operate in a high-paced, ever-changing, and flexible environment. If you are near a Wrike hub, we recommend coming in 2–3 times a week. For remote employees, travel to our Prague or Cyprus offices is expected roughly once every 3 months.

Tool Stack: We live in Wrike for project management and productivity, and utilize G Suite, UKG, and Engagedly.

Methodology: We follow a meritocracy; we reward high performance, drive, and the ability to solve complex problems independently.

The Competitive Hook: This role offers the rare chance to move beyond maintenance and into role-design and AI-integration, working under a manager dedicated to your career growth.

About the Role:

As a Senior HRBP for our Global Go-To-Market (GTM) organization, you will be a primary architect of our "Future of Work" strategy. Your mission is to balance high-volume operational partnership with a transformative mandate: redesigning roles for an AI-integrated world. You will bridge the gap between business strategy and people excellence, ensuring our GTM teams are skilled, motivated, and highly enabled to scale.

What makes this role different?  Unlike standard HRBP roles that focus on maintenance, this is a build and redesign role. You are joining an organization where you are expected to challenge the status quo, use AI to reinvent your own job, and work under a manager who is deeply committed to your career acceleration. We use Wrike to manage our workflows, ensuring total transparency and collaboration across the global People team.

Your Impact:

• Future of Work & AI Integration: Lead the redesign of GTM roles and building comprehensive Skills Matrices in collaboration with GTM leaders.
• Elevating Talent Reviews: Transform the Talent Review process from a "check-the-box" exercise into a meaningful growth engine by coaching managers on high-impact feedback and ensuring employees feel heard.
• The "Next Job Ready" Program: Launch and manage an internal mobility initiative designed to level up employees for their next career move within Wrike.
• Strategic GTM Partnership: Act as a pragmatic problem-solver for Director-level stakeholders, using data to identify and resolve business friction before it scales.
• Operational Excellence: Navigate a high-volume environment, managing complex requests with speed and precision across the GTM and Marketing functions.
• Operational Automation: You will be expected to relentlessly identify and automate repetitive HRBP workflows by building custom Gems, utilizing Wrike’s internal AI tools, and documenting automated processes to shift the GTM People team from manual execution to strategic oversight. 

Your Qualifications:

• Experience: Proven track record as an HRBP in a high-growth tech environment, specifically supporting Sales, Marketing, or Customer Success teams.
• Organizational Design: Experience in role mapping, leveling, and building competency-based Skills Matrices.
• Coaching & Influence: Demonstrated ability to sit in on difficult conversations and provide immediate, actionable feedback to leadership.
• Pragmatic Problem Solving: Ability to hear "cues" in business discussions, translate them into problems, and solve them using a mix of data and intuition.
• Seniority: Expert-level understanding of local labor laws, employee relations, and performance management frameworks.
• Technical Literacy: Proficiency in G Suite and experience working within a Project Management or System of Record tool (like Wrike, Notion, Asana etc) is required; you must be comfortable managing your entire body of work, tracking projects, and collaborating asynchronously within a centralized productivity platform.

Standout Qualities:

• AI-Adopted Baseline: You don’t just use AI to "polish emails." You are a tinkerer who spends time daily building personal GPTs/Gems, reading up on the latest tools, and documenting how to automate your own HR processes.
• High-Energy Motivation: You bring a driven, "excited" personality to the team and are genuinely motivated by the pace of a transforming organization.
• Data Tinkerer: You are comfortable diving into spreadsheets or HRIS data to prove a hypothesis or track the success of your programs via NPS and feedback scores.

Team Dynamics:

• Reporting: You will report directly to the Lead HRBP for GTM & Marketing, joining a team that values high enablement and professional growth.
• The Neighborhood: You’ll collaborate daily with the internal HRBP team, HR Ops, Stakeholders, and Finance.
• Stakeholders: Your primary partners will be Director-level leaders and their direct reports (-1 managers), along with the heartbeat of our organization - the employees.

Our Work Style:

Environment: We operate in a high-paced, ever-changing, and flexible environment. If you are near a Wrike hub, we recommend coming in 2–3 times a week. For remote employees, travel to our Prague or Cyprus offices is expected roughly once every 3 months.

Tool Stack: We live in Wrike for project management and productivity, and utilize G Suite, UKG, and Engagedly.

Methodology: We follow a meritocracy; we reward high performance, drive, and the ability to solve complex problems independently.

The Competitive Hook: This role offers the rare chance to move beyond maintenance and into role-design and AI-integration, working under a manager dedicated to your career growth.

Why Join Wrike?

• 25 calendar days of paid vacation
• Parental Leave: 26 Weeks Maternity / 4 Week Paternity 
• 2 Volunteer Days
• Bike-to-Work Scheme
• Health Insurance (Employees + Dependents)
• Life Insurance
• Income Protection
• Pension Scheme

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About Upsun (formerly Platform.sh) 

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

• Predictable performance, even at scale
• Secure, compliant environments by default 
• Real-time observability and profiling built in
• Cloning, configuration, and provisioning in seconds 
• AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation.

Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum.

What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Our values: 

🌿 We make a positive impact.

✨ We aim for the stars.

💚 We care for each other. 

Impact of a Communication Designer

As the Communication Designer at Upsun, you are the guardian of our visual identity and the engine behind our brand’s daily expression. You bridge the gap between high-level brand strategy and tactical execution, ensuring that every touchpoint, from digital campaigns to internal assets, is cohesive, polished, and impactful. Your work doesn't just make things look good; it builds trust with our technical audience and clarifies our complex value proposition through world-class design.

You thrive in a fast-paced environment where you can balance "doing" with "directing." Whether you are getting your hands dirty in Figma or providing critical feedback to our external agency partners, you ensure our brand remains consistent, modern, and scalable. You are a visual storyteller who understands that in the tech space, clarity is the ultimate form of sophistication.

By joining us, you’ll have the opportunity to shape the visual language of Upsun's global visibility across internal and external assets, making a measurable impact on the entire scope of how our brand is perceived and received.

In this role, you report directly to the Head of Brand and Communications and serve as a cross-functional partner to Marketing, Product, Sales, Engineer, and People teams.

What to expect

• Lead Daily Design Execution: Produce high-fidelity visual assets for social media, website components, sales enablement decks, and digital advertising.
• Translate Technical Concepts: Partner with Product Design to turn complex technical workflows into simplified, "marketing-ready" UI visualizations and original vector illustrations.
• Manage External Partners: Act as the primary creative lead for external agencies and freelancers, providing actionable feedback and quality control to ensure output meets our brand standards.
• Evolve the Design System: Maintain and expand our library of reusable design components and brand guidelines to ensure global scalability and consistency.
• Collaborate on Campaigns: Work with Growth and Events teams to translate strategic briefs into high-performing visual assets that drive engagement and conversion.

What you bring

• Professional Design Experience: 2+ years as a brand designer or art director, ideally within a B2B tech environment or a fast-paced creative agency.
• Tooling Expertise: Expert-level proficiency in Figma and Adobe Creative Cloud (Illustrator, Photoshop, InDesign), along with comfort using Google Workspace and Slack.
• Systems Thinking: A proven ability to work with and evolve complex brand systems and component libraries across diverse formats.
• Technical Visualization: Exceptional skills in vector design and the ability to translate abstract cloud concepts into visuals that resonate with a developer audience.
• Workflow Autonomy: Strong organizational skills to manage high-volume requests via project management tools like ClickUp, prioritizing tasks based on business impact.

Where we hire

At Upsun, remote work isn't just a trend - it's our foundation. The freedom of remote work with the support of a diverse, global team has been our successful model for over a decade. Our culture celebrates flexibility and collaboration, and while we have team members in over 30 countries around the globe, we are currently focused on hiring for this role in France, Germany, Spain, and the United Kingdom. Although we’re unable to provide visa sponsorship at this time, we welcome applications from all qualified candidates who are legally authorized to work in these countries. 

How we hire

We know that a great hire won’t meet every requirement that we’ve outlined. If you can see yourself elevating the team, we want to hear your story. Few of us would be here had we not taken a chance.   

You can expect 3 interviews on Google Meet to follow the order below. Should you successfully move through the entire process you will have the opportunity to meet with a variety of Upsunners. Our goal is to ensure you can make the most informed decision on whether this role, and our culture aligns with what you’re looking for in your future working environment. 

1. 45 Minutes with Talent Acquisition 
2. 60 Minutes with Hiring Manager (Head of Brand and Communications)
3. 60 Minutes with Team (Communications Specialist, Senior Web Designer)

All roles require background checks.

What we offer

💡 A product you can believe in - Join us in transforming how businesses build and manage web applications, driven making a positive impact as a proud B Corp.

🏆 An Award-Winning Workplace - We’ve been recognized by Forbes’ Top 30 Companies for Remote Jobs and France’s Best Workplaces for Women.

🗣️ A culture that values your voice - Join a flexible, open, and inclusive work environment where your voice is encouraged, and your ideas shape our growth and evolution.

🌎 A global team - Collaborate with colleagues from diverse backgrounds across the world, embracing different perspectives

🎉 Benefits and perks - Make the most of what matters to you

🏝 Flexible PTO

🩺 Comprehensive healthcare coverage (UK, France, Spain)

📈 Company stock options (UK, Germany)

🧠 Professional development budget

💻 Office equipment budget

💆‍♀️ Wellness budget

🧳 Annual team gatherings

🛜 Internet reimbursement

👶 Inclusive parental leave

✈️ Remote work travel program

You belong here

At Upsun, we celebrate diversity in all its forms and are committed to fostering an inclusive, equitable, and supportive workplace where everyone can thrive. We embrace and value different perspectives, backgrounds, and experiences, because they make us stronger as a team. Whoever you are, wherever you're from, and whatever path you've taken, you are welcome here.

We encourage you to bring your whole self to work, connect with others, and share your passion. If you need accommodations at any stage of our hiring process, please let us know. We're here to ensure an accessible and comfortable experience for you.

About the Role

We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success.

This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. 

Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed. 

This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. 

Language, & Travel

Language: Fluency in English required

• Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc)

Travel: Estimated at 25%, but may vary higher/lower as needed

Responsibilities 

Primary responsibilities (~70% of your time)

Own a portfolio of Workato partners and drive them to achieve two primary goals:

• Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs)
• Deliver consistently high-quality outcomes for our joint customers

To achieve these two goals, some of the primary day-to-day activities may include:

• Build strong relationships with key leaders within your Partner organizations
• Act as a strategic advisor to your partners:
• Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions 
• Conduct partner QBRs & health reviews
• Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):
• Help partners win key deals:
• Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)
• Monitor all projects led by your Partner:
• Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc
• Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc) 
• Scale & mature their Workato practice (the “Program Perspective”)
• Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)
• Act as an internal expert & advocate for your Partners
• Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc
• Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics
• Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer

Secondary responsibilities (~30% of your time)

• Guide internal teams on Partner Success processes & ensure compliance
• Rollout new programs/processes and ensure key audiences are informed
• Support leadership with department building & other activities
• Help define new programs, build processes & assets, track data, etc
• Ensure system compliance for data cleanliness & analysis
• Support other Partners outside your core portfolio
• Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager
• Build strong relationships with internal teams & leaders
• Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.
• Stay up to date on Workato Product offerings & positioning
• Attend in-person events as necessary

Skills & Experience Needed

Experience

A Mix of the following experience is required (it is not expected that a candidate will possess all of the following): 

• Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:
• Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles
• Strong Professional Services experience, including some or all of the following:
• Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)
• Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)
• Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)
• Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:
• Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)
• Strong understanding of partner-driven revenue models (sourced vs. influenced)
  Ability to align partner success activities to pipeline, bookings, and expansion
• Experience enforcing certification requirements, co-delivery rules, etc
• Joint Partner + Internal Professional Services co-delivery approaches/engagements
• Technical experience/background:
• iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects
• Experience with hands-on software implementation, architecture design, or similar technical roles
• Other experience:
• Consulting: Experience guiding others on best practices to implement your recommendations
• Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams
• Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)
• Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans

Skills

• Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results
• Strong work ethic: always meets deadlines and can be counted on when things get busy
• Attention to detail: obvious whether designing processes, analyzing data, or writing an email
• Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs
• Relationship Building: creates and maintains close relationships with key individuals
• Learning: able to learn new technologies, open minded and flexible
• Creativity: generates ideas, solves problems, suggests unusual approaches
• Logical Decision Making: understands priorities and makes decisions with the big picture in mind
• Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision
• Comfortable with ambiguity: able to remain effective in new environments without defined playbooks

We are looking for a results-driven UA leader to drive profitable growth for Monster Legends, Dragon City, and Two Dots. This role will own the full UA strategy and execution across all major channels, leading scale initiatives while improving efficiency, measurement, and cross-functional collaboration.

You will work closely with Product, Creative, ASO, and Data teams to unlock sustainable growth, strengthen funnel performance, and continuously identify new opportunities. You will mentor and empower the UA team to deliver best-in-class execution with strong accountability on performance outcomes.  

What you will do:

Strategic Leadership

• Own the end-to-end UA strategy and performance for the portfolio, ensuring profitability targets are met. 

• Manage yearly growth planning, scaling strategies, and risk-mitigation across markets and channels. 

• Drive strategic experimentation and support innovation in targeting, channels, and inventory diversification. 

Performance Optimization

• Lead measurement frameworks (SKAN, MMM, incrementality studies, pLTV) to improve decision quality.

• Strengthen full-funnel performance with product-aligned campaigns (FTUE/RTUE, monetization events).

• Build rigorous test roadmaps in creative, audiences, and campaign structure to drive ROAS and LTV uplift. 

Team & Collaboration

• Mentor UA managers and analysts; help build structured career growth and execution excellence. 

• Partner closely with Creative teams to fuel testing velocity and creative breakthroughs.

• Collaborate with ASO and Product teams to ensure cohesive funnel optimization and visibility improvements. 

Operational Excellence

• Establish clear accountability for results with transparent reporting and actionable insights. 

• Improve execution speed through better process, prioritization, and cross-team alignment.

What you bring: 

• Performance marketing experience in mobile free-to-play, ideally in gaming.

• Proven track record of scaling multi-million €/$ UA budgets profitably.

• Strong fluency in SKAN, mobile attribution, LTV modeling, and ROAS optimization.

• Experience leading and developing high-performing teams.

• Strong analytical thinking and decision-making using data and experimentation.

• Ability to influence stakeholders and drive alignment across multiple functions.

• Bonus: familiarity with Match-3/puzzle models and hybrid-casual or builder games

What's in it for you as a Socialpointer?

• Hybrid working model: we ask you to come to our Barcelona office at least 2 days per week
• A generous 25 days of annual leave, plus public holidays
• Private medical insurance for you and your family to keep your health bar full
• Disability and life insurance
• Choose from the latest iOS or Android device when you join (phone or tablet)
• Free language lessons in English, Spanish and Catalan
• Spotify Premium to add the perfect soundtrack to your adventure
• Legendary social events and parties to let off some steam
• Take-Two Interactive employee stock purchase plan (eligibility criteria applies)
• Professional development budget for skills training

Onsite perks include:

• State of the art gym facilities
• Free breakfast, lunch, and specialty coffee
• Onsite physiotherapist and hairdresser (no wallet needed!)

The list goes on and on… so get your game on and apply now! Click “Apply” to level up and submit your application in English.

We are looking for a results-driven UA leader to drive profitable growth for Monster Legends, Dragon City, and Two Dots. This role will own the full UA strategy and execution across all major channels, leading scale initiatives while improving efficiency, measurement, and cross-functional collaboration.

You will work closely with Product, Creative, ASO, and Data teams to unlock sustainable growth, strengthen funnel performance, and continuously identify new opportunities. You will mentor and empower the UA team to deliver best-in-class execution with strong accountability on performance outcomes.  

What you will do:

Strategic Leadership

• Own the end-to-end UA strategy and performance for the portfolio, ensuring profitability targets are met. 

• Manage yearly growth planning, scaling strategies, and risk-mitigation across markets and channels. 

• Drive strategic experimentation and support innovation in targeting, channels, and inventory diversification. 

Performance Optimization

• Lead measurement frameworks (SKAN, MMM, incrementality studies, pLTV) to improve decision quality.

• Strengthen full-funnel performance with product-aligned campaigns (FTUE/RTUE, monetization events).

• Build rigorous test roadmaps in creative, audiences, and campaign structure to drive ROAS and LTV uplift. 

Team & Collaboration

• Mentor UA managers and analysts; help build structured career growth and execution excellence. 

• Partner closely with Creative teams to fuel testing velocity and creative breakthroughs.

• Collaborate with ASO and Product teams to ensure cohesive funnel optimization and visibility improvements. 

Operational Excellence

• Establish clear accountability for results with transparent reporting and actionable insights. 

• Improve execution speed through better process, prioritization, and cross-team alignment.

What you bring: 

• Performance marketing experience in mobile free-to-play, ideally in gaming.

• Proven track record of scaling multi-million €/$ UA budgets profitably.

• Strong fluency in SKAN, mobile attribution, LTV modeling, and ROAS optimization.

• Experience leading and developing high-performing teams.

• Strong analytical thinking and decision-making using data and experimentation.

• Ability to influence stakeholders and drive alignment across multiple functions.

• Bonus: familiarity with Match-3/puzzle models and hybrid-casual or builder games

What's in it for you as a Socialpointer?

• Hybrid working model: we ask you to come to our Barcelona office at least 2 days per week
• A generous 25 days of annual leave, plus public holidays
• Private medical insurance for you and your family to keep your health bar full
• Disability and life insurance
• Choose from the latest iOS or Android device when you join (phone or tablet)
• Free language lessons in English, Spanish and Catalan
• Spotify Premium to add the perfect soundtrack to your adventure
• Legendary social events and parties to let off some steam
• Take-Two Interactive employee stock purchase plan (eligibility criteria applies)
• Professional development budget for skills training

Onsite perks include:

• State of the art gym facilities
• Free breakfast, lunch, and specialty coffee
• Onsite physiotherapist and hairdresser (no wallet needed!)

The list goes on and on… so get your game on and apply now! Click “Apply” to level up and submit your application in English.

We are looking for a results-driven UA leader to drive profitable growth for Monster Legends, Dragon City, and Two Dots. This role will own the full UA strategy and execution across all major channels, leading scale initiatives while improving efficiency, measurement, and cross-functional collaboration.

You will work closely with Product, Creative, ASO, and Data teams to unlock sustainable growth, strengthen funnel performance, and continuously identify new opportunities. You will mentor and empower the UA team to deliver best-in-class execution with strong accountability on performance outcomes.  

What you will do:

Strategic Leadership

• Own the end-to-end UA strategy and performance for the portfolio, ensuring profitability targets are met. 

• Manage yearly growth planning, scaling strategies, and risk-mitigation across markets and channels. 

• Drive strategic experimentation and support innovation in targeting, channels, and inventory diversification. 

Performance Optimization

• Lead measurement frameworks (SKAN, MMM, incrementality studies, pLTV) to improve decision quality.

• Strengthen full-funnel performance with product-aligned campaigns (FTUE/RTUE, monetization events).

• Build rigorous test roadmaps in creative, audiences, and campaign structure to drive ROAS and LTV uplift. 

Team & Collaboration

• Mentor UA managers and analysts; help build structured career growth and execution excellence. 

• Partner closely with Creative teams to fuel testing velocity and creative breakthroughs.

• Collaborate with ASO and Product teams to ensure cohesive funnel optimization and visibility improvements. 

Operational Excellence

• Establish clear accountability for results with transparent reporting and actionable insights. 

• Improve execution speed through better process, prioritization, and cross-team alignment.

What you bring: 

• Performance marketing experience in mobile free-to-play, ideally in gaming.

• Proven track record of scaling multi-million €/$ UA budgets profitably.

• Strong fluency in SKAN, mobile attribution, LTV modeling, and ROAS optimization.

• Experience leading and developing high-performing teams.

• Strong analytical thinking and decision-making using data and experimentation.

• Ability to influence stakeholders and drive alignment across multiple functions.

• Bonus: familiarity with Match-3/puzzle models and hybrid-casual or builder games

What's in it for you as a Socialpointer?

• Hybrid working model: we ask you to come to our Barcelona office at least 2 days per week
• A generous 25 days of annual leave, plus public holidays
• Private medical insurance for you and your family to keep your health bar full
• Disability and life insurance
• Choose from the latest iOS or Android device when you join (phone or tablet)
• Free language lessons in English, Spanish and Catalan
• Spotify Premium to add the perfect soundtrack to your adventure
• Legendary social events and parties to let off some steam
• Take-Two Interactive employee stock purchase plan (eligibility criteria applies)
• Professional development budget for skills training

Onsite perks include:

• State of the art gym facilities
• Free breakfast, lunch, and specialty coffee
• Onsite physiotherapist and hairdresser (no wallet needed!)

The list goes on and on… so get your game on and apply now! Click “Apply” to level up and submit your application in English.

Scopely is looking for a superstar Game Design Director to join our Star Trek Fleet Command team in Ireland, Spain, or the UK on a remote basis.

At Scopely, we care deeply about what we do and want to inspire play, every day – whether in our work environments alongside talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating in the mobile games industry, connecting millions of players around the world daily.

Star Trek Fleet Command is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X MMO has continually evolved, earning its place as one of the top-grossing games on the market. Our next chapter is bold: we’re evolving the traditional 4X experience in STFC — and we need a bold design leader to shape the content and loops our players engage with on a daily basis.

What You Will Do

As a Game Design Director on STFC, you’ll own the standards, direction, and experiences that define how millions of players experience growth and mastery across our monthly content releases and beyond.

• Become the design owner and leader behind our content pipeline, directing designers and live ops specialists in crafting compelling experiences for our players
• Guide teams through the creative process, ensuring they can hit the vision of the game and deliver upon player and product needs with accuracy
• Manage and mentor designers in systems and economy design to elevate our standards and craft incredible experiences
• Fostering a high-performance culture within the department through leadership, people development, and team engagement.
• Shape the design process to ensure the standards of players are met and exceeded
• Work with design leaders to shape the future of the game economy
• Collaborate with Experienced, driven and passionate Designers, Product Managers, Analysts, and Engineers to implement features which aim to advance the genre
• Evaluate performance using data, player feedback, and your own playtest experience
• Design for scale: plan for long-term content extensibility and system health

What We're Looking For

• 5+ years of game design leadership experience
• Proven experience in F2P systems design and progression modelling
• 8+ years of experience designing systems or economies for live, F2P games (preferably MMO, 4X, or strategy genres)
• Deep experience and mastery of complex game economies in F2P
• Excellent leadership and team management skills, with the ability to inspire and motivate a design team
• A track record of delivering clear, consistent creative direction and managerial feedback that elevates others' work
• Experience with all aspects of game design discipline: concept, game progression, interface, monetization, and retention
• Ability to translate KPI targets and data into design direction for teams
• Mastery of spreadsheets and confidence in balancing power curves, pacing, and resource flow
• Experience working cross-functionally and navigating live production environments
• A positive, thoughtful, and collaborative approach to game development

Bonus Points

• Deep understanding of the 4X genre with specific experience in F2P 4X
• Familiarity with SQL, scripting, or simulation tools
• Love for Star Trek, sci-fi, or highly strategic social games
• Previous work on alliance or co-op systems in large-scale games

Please ensure that the résumé/CV you attach is written in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Scopely is looking for a Associate Art Director to join our Monopoly GO! team in our Barcelona Hub on a hybrid basis!

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.

This role owns the end-to-end art direction, ensuring a cohesive, high-quality, and player-centric visual experience across a wide range of features—from UI-driven systems to content-heavy initiatives. You will play a key role not only in defi ning visual direction, but in shaping how the team thinks: challenging assumptions, pushing for clarity, and helping teams understand the why behind creative decisions. This is a highly collaborative and hands-on leadership role that requires strong communication, creative conviction, and the ability to operate across different problem spaces.

What You Will Do:

• Own and drive the Art Direction across different teams, ensuring consistency, quality, and alignment with the game vision
• Set clear, actionable creative direction across features and initiatives, working across UI, 2D, 3D, Animation, and VFX
• Lead creative thinking, facilitating brainstorms and engaging the team to defi ne strong, thoughtful creative solutions—not just execute on briefs
• Challenge and elevate the work, bringing clarity to ambiguous problems and helping teams understand the why behind decisions
• Act as a true creative partner to Product, UX, Engineering, and Production—shaping solutions, not just delivering assets
• Build and lead a high-performing team, including performance reviews, goal setting, and ongoing development of the Barcelona-based art teams
• Drive the adoption of AI in art workflows, identifying opportunities and setting clear expectations for the team to leverage tools such as Scenario, Nano Banana, and other emerging technologies to improve speed, exploration, and quality
• Establish a strong art culture that maximizes team potential, encourages ownership, and promotes proactive cross-discipline collaboration
• Ensure team health, supporting morale, identifying training needs, and aligning resourcing with priorities
• Partner closely with Art Production to build efficient, scalable, and high-quality art pipelines and processes
• Serve on the leadership team for 2 lines of business, collaborating with other craft executives across product, production, engineering, analytics and people functions. Contribute to strategic direction and prioritization of business goals and development of team culture
• Contribute to product and studio-level planning, bringing a strong creative perspective to strategic decisions

What We’re Looking For:

• Proven experience as an Art Director or Associate Art Director on a live game 
• Strong background in UI/UX-driven environments, with the ability to guide visual decisions in UI-heavy systems
• Experience leading multi-disciplinary teams (UI, 2D, 3D, Animation, VFX)
• Exceptional communication and collaboration skills, with the ability to infl uence and align cross-functional teams
• Ability to challenge ideas constructively, bringing clarity, direction, and creative conviction
• Strong artistic judgment across composition, color, style, and visual storytelling
• Deep understanding of how art supports gameplay, UX, and player experience
• Experience in live operations environments, ideally within mobile or social games
• Demonstrated ability to build team culture and develop talent
• Experience working with or driving AI-supported creative workflows

Bonus Points:

• Experience working with established IPs
• Fluent in Spanish

Scopely is looking for a Senior 3D Artist to join the Monopoly GO! team in Barcelona on a hybrid basis.

At Scopely, we care deeply about what we do and strive to inspire play every day—whether through our collaborative work environment or our connection with the global communities who enjoy our games. We are a diverse team of passionate creators developing, publishing, and innovating within the mobile games industry, connecting millions of people around the world every day.

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.

What You Will Do

• Collaborate with our team of artists and narrative designers to explore and refine gameplay and visual direction.
• Work closely with the Art Director, Principal Artist, and Concept Team to create 3D assets that capture the charm and style of our established art pillars.
• Produce high-quality models, textures, and materials that align with our stylized, playful aesthetic.
• Support the creative vision of each season through consistent quality and attention to detail.
• Implement and optimize 3D assets in Unity, ensuring proper performance and visual fidelity.
• Provide and receive constructive feedback to maintain high artistic and technical standards.
• Collaborate with other departments (Design, Engineering, Animation) to ensure seamless integration of assets.
• Contribute to the improvement of workflows, tools, and documentation within the 3D pipeline.
• Stay up to date on new tools, technologies, and AI-based creative methods that could enhance production efficiency.

What We’re Looking For

• 5+ years of professional experience as a 3D Artist in game development.
• Strong modeling, texturing, and shading skills, with a portfolio that demonstrates a high-quality, stylized or whimsical art style.
• Proficiency in major 3D software (Maya, 3ds Max, Blender, etc.).
• Experience with 2D and 3D texturing tools (Photoshop, Substance Painter, 3DCoat).
• Solid understanding of Unity pipelines for importing and optimizing 3D assets.
• Familiarity with technical constraints and performance optimization on mobile platforms.
• Ability to work collaboratively within a multidisciplinary team.
• Positive attitude and openness to feedback.

Bonus Points

• Experience in casual or stylized mobile games.
• Knowledge of game art production pipelines and asset management.
• Familiarity with AI tools for ideation or texturing.
• A genuine passion for creating and playing games.

Scopely is seeking a Senior Product and Creative Marketing Manager to join our Bingo Bash and GSN Casino teams based in Barcelona on a hybrid basis.

At Scopely, we care deeply about inspiring play, every day – whether in our work environments alongside talented colleagues or through our deep connections with player communities. We are a global team of game lovers who develop, publish, and innovate the gaming industry, connecting millions of people worldwide daily.

Bingo Bash is a highly international team working on the biggest video game from India to date (measured by revenue).  Here you will work on a top-grossing F2P game with significant and growing daily revenues, and help create fresh content for our players.

GSN Casino is home to slots, bingo, cards, and more!  Team members are distributed across the globe with hubs in Bengaluru, Tel Aviv, Barcelona, among others

As a Senior Product and Creative Marketing Manager will serve as the game-level marketing lead for Bingo Bash and GSN Casino, translating product strategy and audience insights into creative direction, campaign concepts, and go-to-market plans.

What You’ll Do:

Creative Strategy & Performance

• Lead the creative strategy for Bingo Bash and GSN Casino, defining testable hypotheses based on player insights and product priorities.
• Partner with Creative and UA teams to develop, evaluate, and optimize high-performing concepts.
• Translate product positioning into emotionally resonant creative narratives that drive acquisition and reactivation.
• Analyze creative performance data to identify trends, share insights, and guide future iterations.
• Maintain high creative standards and brand consistency across all assets and channels.
  
  

Product-Connected Campaign Development

• Collaborate with Product Marketing & CRM Manager to identify key in-game beats and translate them into cohesive marketing campaigns.
• Build and execute tentpole campaign plans that leverage all available channels (UA, ASO, in-game, social, partnerships).
• Ensure creative and messaging alignment across launch and live-ops cycles.
• Support development of storylines and thematic campaigns outside of game that strengthen player connection to the games.
  
  

Go-to-Market (GTM) Planning & Cross-Functional Leadership

• Partner with the Director of Product Marketing to define campaign objectives, success metrics, and roadmaps.
• Drive GTM execution in collaboration with UA, ASO, and Product Marketing Manager teams.
• Represent creative and marketing strategy in cross-functional planning meetings.
• Manage agency and vendor relationships to deliver high-quality, on-brand work.
  
  

Performance Analysis & Insight Generation

• Monitor performance across creative, UA, and ASO channels; synthesize learnings into actionable recommendations.
• Share regular reporting and strategic insights with leadership.
• Stay ahead of market trends and competitor activity to inform ongoing strategy.
  
  

What We’re Looking For

• 7+ years of experience in product marketing, creative strategy, or performance-driven marketing within mobile games or live consumer digital products.
• Proven ownership of creative strategy for live titles, including campaign development across launch and live-ops cycles.
• Strong ability to translate product strategy and player insights into clear creative direction and emotionally resonant campaigns.
• Hands-on experience partnering with UA, ASO, Creative, and CRM teams to drive measurable performance outcomes.
• Data-informed mindset with the ability to interpret creative and UA performance and apply learnings to iteration and optimization.
• Strong cross-functional leadership and stakeholder management skills, including agency oversight.
• Experience in mobile F2P, casual, social, or casino games preferred.
• Based in (or willing to relocate to) Barcelona for close, in-person collaboration.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Scopely is looking for a Senior 2D Artist to join the Monopoly GO! team and work from Sevilla on a hybrid basis.

At Scopely, we care deeply about what we do and want to inspire play every day—whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing, and innovating in the mobile games industry, connecting millions of people around the world daily. 

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.

What You Will Do

You will work in a collaborative environment with our team of game designers and artists to explore and iterate on gameplay and visual direction. The ideal candidate will show a portfolio with a whimsical art style that displays a high level of ability in production design, concept design, and character design.

• Work closely with Art Leads in delivering quality assets on time
• Create concepts and designs for various features. This can include characters, buildings, and props.
• Ability to work well cross-discipline with the narrative, design, and product team.
• Able to create 2D production art for in-game assets.
• Manage deliverables to ensure tasks are delivered on time at high quality.
• Work alongside your broader art team to brainstorm ideas. You will deliver concepts and work with the 3D team to ensure directional alignment from concept to final asset.
• Interface with Lead Artist, Art Director, Producers, and other project leads on various issues and deadlines.
• Provide clear feedback to both internal and external artists
• Work collaboratively with the narrative, design, and art team.
• A willingness to embrace and explore AI-powered tools that enhance the art creation process.

What We’re Looking For

• 5+ years experience as a concept artist or 2D artist working in games.
• Strong ability to research and reference material that supports idea generation and problem-solving.
• Ability to design whimsical characters, environments, and props according to the established art direction.
• Excellent understanding of traditional art principles including composition, scale, perspective, rendering, color, and form.
• Proficient in digital art software such as photoshop
• Familiar with 3D modeling, animation, and cinematic principles.
• Ability to solve visual problems creatively with quick sketches.
• Excellent written, verbal, and team communication skills
• Meticulous attention to detail

Bonus

• Strong understanding of general 3D and game art production techniques.
• Mobile games experience.
• 2D Animation or VFX experience.
• Experience with AI-assisted creative tools such as Scenario, ChatGPT, or GeminiAI.

Scopely is looking for a 2D Artist - Generalist to join the Monopoly GO! Team in Barcelona on a hybrid basis.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide.

We are seeking a talented and passionate 2D Artist to join our creative team in a permanent role. The ideal candidate will have a strong artistic vision, an eye for detail, and a deep understanding of visual storytelling.

What You Will Do

• Create high-quality 2D artwork that enhances the visual appeal and overall player experience.
• Design and refine  game assets, ensuring they align with the game’s artistic style, tone, and vision.
• Collaborate closely with the Art Director, fellow artists, and cross-functional teams to maintain a cohesive and immersive visual style across projects.
• Utilize available tools to integrate final artwork into the project efficiently and effectively.

What We’re Looking For

• Experience as a 2D Artist in the video game industry or a related creative field.
• A strong portfolio showcasing high-quality 2D artwork, including concept art, character design, and environment art, with a focus on stylized aesthetics.
• Proficiency in industry-standard digital art tools such as Photoshop, Illustrator, or Procreate.
• A solid understanding of composition, color theory, lighting, and visual storytelling to create compelling game visuals.
• Adaptability to different artistic styles and project requirements, demonstrating flexibility in execution.
• Familiarity with UI/UX design principles for game interfaces.
• Understanding of 2D work within a 3D production pipeline.
• Excellent communication and collaboration skills, with a team-oriented mindset.
• Ability to work efficiently in a fast-paced, deadline-driven environment while maintaining artistic integrity and quality.

Bonus Points

• Experience working within an Agile development environment.
• Familiarity with game engines such as Unity for asset implementation.
• Mobile game development experience, with an understanding of platform-specific art requirements.
  
  

Please include a portfolio or PDF/links to examples of your work in the application.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Scopely is looking for a Lead 2D Artist  to join our Monopoly Go! team in Seville on a hybrid basis. 

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

MONOPOLY GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.

What You Will Do

• Work closely with the Art Director or Associate Art Director in ensuring that the vision and strategy is driven in various feature development.
• Help lead in creating concepts and designs for various features. This can include characters, buildings, and props.
• Able to create 2D production art for in-game assets when needed.
• Collaborate and lead with multiple disciplines to develop features for the project.
• Ability to clearly establish and articulate the vision/art direction to the feature collaborators and deliver clear feedback to other artists.
• Help drive an art culture that engages talent, increases team potential, and encourages proactive cross-discipline collaboration to deliver the best possible player experience.
• Art Management responsibilities; performance reviews and goal management for Senior and/or Mid-level artists
• Supply to POD level planning for product/production
• Identify inconsistencies and opportunities for improvement within the creative process in POD level
• Help ADs in maintaining art team health.

What We're Looking For

• Experience in Senior level positions or above within the games industry
• Experience in developing mass market casual titles on mobile platforms
• Experience in managing and supporting a live title
• Tried to be flexible, highly motivated and approachable.
• Highly skilled at articulating and establishing art direction of features in alignment with the overall art vision of the project
• Confirmed skills at providing direction, guidance and mentoring mid/Senior level artists
• Have An eye for detail, able to apply experienced level art judgment on form, perspective, color
• Experience in running multiple artists
• Good understanding of how game art/visual design supports gameplay, UX, narrative and brand positioning / marketing
• Deep understanding of art production pipeline in mobile games

Nice to have 

• Experience in working with an IP
• Knowledge in working with Unity
• Basic 3D skill-set in Maya or Blender

Please include a portfolio or PDF/links to examples of your work in the application.

Scopely is looking for a Senior Director, Marketing to lead marketing across the Scrabble franchise, including Scrabble Go and an exciting new unannounced mobile title, based in Barcelona on a hybrid basis (2 days per week in office).

This is a rare opportunity for a marketing leader who wants to shape both the future of an iconic live game and the launch of something entirely new. You will define the go-to-market strategy for a new title from the ground up, while also driving the long-term growth strategy for one of mobile gaming’s most recognizable franchises.

We’re looking for a strategic, highly analytical, and creatively ambitious leader who can operate as the Head of Marketing for the franchise—bringing together product marketing, community, creator, lifecycle, creative, and performance marketing into one clear plan for growth. You’ll partner closely with game teams, central marketing functions, and executive stakeholders to build campaigns, shape positioning, guide launch strategy, and create meaningful player demand before, during, and after launch.

At Scopely, we care deeply about what we do and want to inspire play every day—whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers developing, publishing, and innovating in the mobile games industry, connecting millions of people around the world daily.

What You Will Do 

• Own the marketing vision and strategy for the Scrabble franchise, spanning both Scrabble Go and a new unannounced mobile title
• Lead the global go-to-market strategy for a new game launch, from audience definition and market opportunity to positioning, campaign planning, launch readiness, and post-launch momentum
• Define compelling product positioning, messaging, and value propositions that translate gameplay features into clear, differentiated player-facing stories
• Develop integrated marketing strategies across the full player funnel, driving acquisition, activation, retention, advocacy, and long-term franchise growth
• Shape creative strategy in partnership with internal and external creative teams, and guide the development of high-performing marketing across UA, social, influencer, community, CRM, and lifecycle channels
• Build and execute 360 marketing campaigns informed by player insights, market research, testing, competitive analysis, and performance data
• Partner closely with Product, Performance Marketing, Creative, Analytics, CRM, and Licensors to align strategy and execution
• Act as the key marketing partner to game leadership, influencing how each title is brought to market and ensuring the strongest player benefits and differentiators are reflected in both the product and its marketing
• Champion the voice of the player by bringing customer needs, behaviors, pain points, and feedback into product strategy, roadmap conversations, and feature prioritization
• Develop launch narratives, campaign frameworks, and executive-ready communication materials that align stakeholders and drive decision-making
• Build and nurture community and creator programs that generate excitement ahead of launch, deepen player engagement, and strengthen long-term franchise affinity
• Manage relationships with licensors and external partners, ensuring alignment across brand, product, and launch priorities
• As the franchise grows, build and lead a high-performing marketing team with the ability to execute, learn, and adapt as the business evolves

What We’re Looking For 

• Significant experience in product marketing, game marketing, growth marketing, or related functions, with meaningful time spent leading strategy for live and/or launching games
• Proven experience bringing games or digital products to market successfully, ideally including ownership of major launch or GTM initiatives
• A strong track record of developing differentiated positioning, messaging, and go-to-market strategies that deliver business impact
• Experience working across acquisition, activation, retention, community, creator, and lifecycle marketing to drive growth across the full player journey
• Deep fluency in game and marketing KPIs, with the ability to translate data, research, and competitive insight into clear strategic action
• Strong creative instincts and experience shaping campaigns, narratives, and player-facing marketing that break through in a crowded market
• Ability to operate at both strategic and hands-on levels: setting vision, solving problems, and driving execution through cross-functional teams
• Excellent organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
• Strong executive communication and stakeholder management skills, with the ability to align teams and influence senior leaders
• Experience partnering with external agencies, licensors, creators, or other third-party partners
• A collaborative leadership style and a reputation for building trust, energy, and alignment across teams
• A genuine passion for games and a strong instinct for what makes players engage, stay, and advocate

Bonus Points 

• Experience in mobile gaming, especially in casual games
• Strong understanding of the mobile user acquisition and performance marketing landscape
• Experience adapting global marketing strategies and campaigns across different markets and audiences
• Experience helping build or scale marketing teams in high-growth environments

Additional Information

• This role is based in Barcelona, Spain
• Hybrid schedule: 2 days per week in office
• We are open to hiring at the Director or Senior Director level depending on experience and scope alignment

We are seeking a Director, Technology Audit, to help build the internal audit function at Scopely, based in Culver City, California. This role will report to the Head of Internal Audit and will primarily focus on technology, security, and AI. The ideal candidate will have extensive experience in technology audit, with a proven track record of assessing internal controls and risk management within dynamic and creative industries, specifically within the video game or tech sectors.

What You Will Do

• Help build and oversee the technology audit function across all business units, ensuring alignment with industry best practices and the company’s strategic goals
• Develop and execute a comprehensive, risk-based audit plan that addresses technology, cybersecurity, IT, and emerging AI-related risks
• Evaluate the effectiveness of internal controls, risk mitigation, and governance compliance within technology areas, identifying gaps and recommending improvements
• Serve as a strategic advisor to technology leaders and the Head of Internal Audit on matters related to technology risk, controls, governance, and complianceHelp establish and implement an optimal internal audit operating model, balancing in-house resources with co-sourcing/outsourcing where appropriate
• Drive continuous improvement in audit processes, leveraging data analytics, automation, and digital internal audit tools to enhance efficiency and effectiveness, with a focus on implementing continuous monitoring/auditing and leveraging AI to achieve this
• Collaborate with other departments, including Finance, Legal, Risk, and IT, to develop and execute a comprehensive audit plan
• Stay up to date with regulations, emerging risks, and gaming industry trends to ensure proactive risk management, particularly in technology, security, and AI
• Prepare and present audit reports and findings to the Head of Internal Audit, senior management, and other stakeholders
• Assist in managing the internal audit budget, ensuring alignment with business needs and benchmarking standards

What You Will Need

• Bachelor’s degree in computer science, information systems, accounting, finance, or a related field
• A Master’s degree or professional certification (CPA, CIA, CISA, CISSP) is highly desirable
• Minimum of 6 years of progressive internal audit experience, with at least 2 years in a leadership role focusing on technology audit
• Experience working in the video game industry or related entertainment/technology sectors
• Strong understanding of Global Internal Audit Standards (GIAS), governance frameworks including COSO, COBIT, ISO, internal controls, risk management, and compliance processes related to technology, security, and AI
• Excellent leadership skills with the ability to collaborate with and mentor a high-performing team
• Exceptional communication and presentation skills, with the ability to influence and engage senior stakeholders
• Attention to detail and a high level of personal integrity
• Strong analytical and problem-solving skills, with a strategic mindset
• Experience working with complex, multinational organizations and familiarity with enterprise risk management frameworks
• Operating in a high growth, entrepreneurial environment, must be able to acclimate and add value quickly

Please ensure that the résumé/CV you attach is written in English.

We are looking for a top-level CRM Leader to join us as the Director of Customer Engagement. This individual will bring forward-thinking ideas, knowledge, and practices to add significant value to our business. The role is crucial as we aim to enhance our customer interactions and loyalty, ensuring we remain ahead of industry trends and continue to meet the evolving needs of our clients.

The Director of Customer Engagement will be instrumental in driving our CRM strategies, optimizing customer experiences, and leading a dedicated team of over 100 professionals. This position is essential for sustaining our growth momentum and achieving our ambitious goals.

Location: on-site in Spain, Poland, Portugal, or Bulgaria.

Key Responsibilities:

• Develop and implement comprehensive customer engagement strategies to enhance customer loyalty and retention.
• Align engagement initiatives with overall business objectives and marketing strategies.
• Oversee the day-to-day operations of customer engagement activities, ensuring data integrity and system efficiency.
• Lead the selection, implementation, and optimization of engagement tools and technologies.
• Ensure the CRM system provides an effective sales funnel.
• Manage customer registration, retention, activation, reactivation, and other CRM strategies.
• Design and execute targeted marketing campaigns to drive customer engagement and satisfaction.
• Develop personalized communication strategies to enhance the customer experience.
• Oversee top-line management of customer acquisition strategies.
• Plan and manage multi-channel marketing campaigns (email, SMS, push notifications, etc.).
• Assist with organizing promotional events to reach prospective customers.
• Analyze customer data to identify trends, insights, and opportunities for growth.
• Track marketing metrics and trends, such as conversion rates and web analytics.
• Create and present regular reports on engagement performance, customer behavior, and campaign effectiveness.
• Work closely with marketing, sales, and customer service teams to ensure a cohesive approach to customer engagement.
• Partner with IT and data teams to ensure seamless integration of engagement systems with other business platforms.
• Manage and mentor a team of customer engagement specialists and analysts.
• Foster a culture of continuous improvement and innovation within the engagement team.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field. Master’s degree preferred.
• 12+ years of experience in the CRM Department.
• 7+ years of experience in iGaming.
• Proven and successful work experience as a Director of CRM, VP of Engagement, or similar role in iGaming.
• Experience in leading teams of 100+ people.
• Solid background in customer acquisition strategies.
• Proficiency in a specific language, if required for the role.
• Knowledge of CRM systems and principles, particularly customer lifecycle touchpoints such as email, SMS, push notifications, and more.
• Technical expertise with CRM and analytical systems.
• Strong analytical and problem-solving skills.
• Exceptional leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
• Ability to manage marketing projects end-to-end.
• Customer-oriented attitude with a focus on enhancing the customer experience.
• Fluent English.

About the Role

We're building a game unlike anything else on the market. One that blends multiple gameplay layers into a fresh, deeply engaging experience for a broad casual audience. The creative foundation is strong. Now we need someone who can turn that innovation into a thriving business.

As Associate Director of Product, you'll own the product direction end-to-end: the game economy, live operations, monetization strategy, and the critical decisions that take us from soft launch validation to global launch and scale. This is a hands-on IC role with outsized strategic impact: you won't manage a team on day one, but you'll shape the business, influence every department that touches the game, and build toward a people-leadership track as we grow.

This isn't a role for someone who wants a playbook. It's for someone who can write one - for a game that's breaking new ground, for an audience we're still learning about, in a market that rewards boldness over convention.

What You’ll Achieve: 

• Own the game economy across multiple interconnected systems ( progression, monetization, resource flows ) and ensure long-term health and commercial viability.
• Drive product direction by translating strategic hypotheses into concrete decisions, specifications, and shipped features.
• Run live operations strategy: event cadence, segmentation, personalization, offer testing, and build toward a system that scales globally.
• Validate soft launch performance through disciplined experimentation.  A/B tests, cohort analysis, and KPI deep-dives are deeply understood, and you make clear recommendations on global launch readiness.
• Take real decisions under real pressure. You'll own the call on what to ship, what to cut, and when we're ready to scale.
• Leverage AI to multiply your impact.  You do that not as a buzzword, but as a core working method. We expect firsthand knowledge of how AI tools reshape productivity, analysis, and product outcomes by orders of magnitude.
• Influence across departments ( design, engineering, analytics, marketing, central teams), rallying people around the mission and the business of the game.
• Deeply understand our audience: who they are, what they value, how they play, and what will make them stay and pay.
• Write high-quality, actionable product specifications that enable speed without compromising system integrity.

Who You Are:

• A deep product thinker. You see systems, not features. You think in feedback loops, second-order effects, and long-term arcs.
• Someone who genuinely loves games. You play broadly, think critically about what works and why, and care about the player experience, not just the metrics.
• Adventurous and bold. You're drawn to innovation and uncharted territory. You'd rather build something new than optimize something safe.
• You don't just know about AI from chatbots; you use it daily to work faster, think bigger, and unlock outcomes that wouldn't be possible otherwise. You bring strong opinions on where AI creates real leverage in product and business.
• A business builder. You're not just shipping features, but you're trying to build a commercially successful, category-defining product.
• Relentlessly focused on what matters. You cut through noise, prioritize ruthlessly, and measure your success by outcomes, not output.

What You’ll Need to Be Successful 

• 7–10+ years of product management experience in F2P mobile games, with meaningful exposure to live operations and revenue-driving systems.
• Proven experience contributing to or scaling a live game with measurable commercial performance; direct KPI ownership strongly preferred.
• Deep expertise in game economy design, monetization modeling, and the interplay between economic systems and player behavior.
• Proven ability to design, run, and interpret A/B tests during soft launch or live scaling phases.
• Strong analytical fluency, comfortable with data tools (SQL, Excel, Looker, or similar), and partnering closely with analytics teams.
• Experience operating in fast-paced, high-autonomy environments where you owned outcomes, not just tasks.
• Ability to influence across disciplines and bring alignment in cross-functional, remote-first teams.
• A clear trajectory toward product leadership. This role starts IC, with a path to people management as we grow.

Position Summary

This is a senior role within the Business Development team to originate and develop high quality project opportunities in the international industrial heat market and develop them towards final investment decisions (FID). You will lead a cross-functional team to bring credible, large-scale industrial decarbonization projects to life.  You'll also leverage your expertise to help evolve Antora’s deal-team playbook for high-performance, efficiency and productivity.  Projects will initially be  internationally located, with focus in Spain and/or Australia, but over time may be in other markets including the US as well. This role prefers candidates that operate 4+ days per week from the San Jose, CA office when not traveling.

Roles & Responsibilities

• Originate high-quality decarbonization project opportunities with industrial offtakers
• Develop creative, customer-oriented solutions built on Antora’s thermal energy storage solution to profitably reduce industrial greenhouse gas (GHG) emissions
• Negotiate and secure high volumes of commercial off-take agreements for zero-carbon energy with industrial facilities
• Manage your project development budget to progress promising opportunities towards investability
• Build relationships with senior leaders and key strategic partners across a portfolio of prospective customers

Key Qualifications 

• A minimum of 7 years experience of selling industrial energy applications, and bringing projects through to FID 
• Proven abilities in quantitative problem solving as demonstrated in creative deal structuring for complex deals
• Demonstrated expertise within renewable energy markets or industrial thermal applications
• Track record of consistently advancing high-quality deals to achieve or exceed sales targets  
• A portfolio of energy industry relationships across offtakers and project partners (e.g. financiers, utilities, developers)

Preferred Qualifications 

• Experience building development teams and evolving development processes
• Experience selling energy decarbonization applications in international markets
• Experience in the low carbon fuels sector

So, What's the role all about?

As a member of our presales team, you will work closely with our sales team on discovery calls, technical deep dives, product demonstrations, and basic POC’s/POV’s. A sales engineering role is all about creating a great experience for our customers.

Are you a tech-savvy professional with a knack for delivering captivating demos? Do you thrive in the world of enterprise software, especially in contact center or automation technologies? If so, we have an exciting opportunity for you!

Location: Spain (Remote)
Territory: Iberia + Italy

How will you make an impact?

• Support strategic opportunities across the WEST region (Spain as primary, plus Italy and Portugal).
• Partnering with the sales team to plan, prepare and execute on strategic deals within the sales cycle.
• Participating in discovery calls and technical deep dives.
• Creating and delivering powerful presentations and customized product demonstrations
• Design and recommend solutions that meet customer specific needs and business requirements, highlighting the benefits, capabilities and value proposition of NiCE Cognigy.
• Discover and analyze customer requirements, understand their pain points, and provide recommendations on how NiCE Cognigy can address these needs.
• Collaborating with relevant stakeholders to communicate customer requirements and further enhancements.
• Provide technical support to the sales team before and during the sales process, answering technical questions, demonstrating NiCE Cognigy to potential customers, and providing product information.
• Stay up-to-date on the competitive landscape and perform technical comparisons between the company's software and other conversational AI products on the market.
• Provide internal training to other teams across the company

Have you got what it takes?

• Consulting & Sales Engineering Expertise: Leverage your experience in roles like consultant, sales engineer, or presales to provide insightful and engaging demonstrations.
• Enterprise Software Proficiency: Bring your background in the enterprise software space, particularly with contact center or automation technologies, to the table.
• Programming Skills: Utilize your JavaScript programming/scripting experience, essential for presales and enablement services. Knowledge of Java, Python, or similar languages is a plus.
• Low Code & Conversational AI Experience: Experience presenting conversational AI and generative AI technologies.
• Contact Center Knowledge: Understanding contact center technology (SIP and typical contact center components such as SBCs, ACD, ASR, TTS, etc.). Experience with conversation design, IVR design or chatbot design.
• Presentation Prowess: Be a confident and engaging presenter, capable of captivating your audience.
• Creative & Design Skills: Experience with video editing, Photoshop, or similar tools is a valuable asset.
• Tech Enthusiast: Demonstrate confidence in speaking about and dealing with technology, with an ability to quickly learn new technologies.
• Technical Expertise: Have a deep understanding of Cognigy, conversational AI technologies, NLU/NLP, and related software technologies, including UI/UX.
• Sales Acumen: Effectively communicate complex technology in an easy-to-understand manner, build rapport with customers, and showcase Cognigy’s capabilities and value proposition.
• Communication & Collaboration: Exhibit excellent communication skills, tailored to your audience, and the ability to collaborate effectively with cross-functional teams (Must be fluent in English and Spanish. Italian and Portuguese are a plus.)

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

About Cognigy 

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. 

Requisition ID: 10499

Reporting into: Director, Sales Engineering

Job type: Individual contributor.

#LI-Remote

So, What's the role all about?

We're looking for an experienced Enterprise Account Executive to join our expanding Western Europe Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

Location: Spain
Territory: Italy (Western Europe)

How will you make an impact?

• Acquiring new enterprise companies from all industries across Western Europe (Italy as primary focus, plus Spain and Portugal)
• Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
• Developing, maintaining and reviewing territory plans that outline how you will meet business goals
• Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
• Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
• Coordinating responses to RFPs/RFIs
• Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
• Representing Cognigy at trade fairs or events that are customary in the industry
• Preparing, presenting and conducting demos, presentations and customer meetings
• Using CRM effectively and consistently to track sales cycles/engagement

Have you got what it takes?

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment
• You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase
• You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)
• Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment
• What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
• You can balance driving a sales cycle independently while leveraging internal resources
• You are comfortable leveraging a partner channel to support the sales process
• Fluency in Italian and English is required. Spanish and Portuguese are a plus.
  

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

About Cognigy 

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. 

Requisition ID: 9760

Reporting into: Director, Sales Western Europe

Job type: Individual contributor.

#LI-Remote

So, What's the role all about?

We're looking for an experienced Enterprise Account Executive to join our expanding Western Europe Sales team and help us revolutionize the industry. In this role, you'll collaborate with potential customers to learn about their needs and objectives, and determine how Cognigy can assist them.

How will you make an impact?

• Acquiring new enterprise companies from all industries across Western Europe (Spain as primary focus, plus Italy and Portugal)
• Building and maintaining an effective pipeline by self-directed prospecting, as well as working with internal, Business Development Representative resources
• Developing, maintaining and reviewing territory plans that outline how you will meet business goals
• Running full sales cycles from account planning & targeted prospecting through discovery/qualification, contract negotiation & close
• Taking a consultative, value-centric approach with senior executives to map value, develop effective business cases, build ROI models and drive Digital Transformation conversations
• Coordinating responses to RFPs/RFIs
• Taking a collaborative approach to working closely with various team members including BDRs, Presales support, Marketing, Product, Finance and Leadership
• Representing Cognigy at trade fairs or events that are customary in the industry
• Preparing, presenting and conducting demos, presentations and customer meetings
• Using CRM effectively and consistently to track sales cycles/engagement

Have you got what it takes?

• You are an experienced Enterprise Sales Executive with a proven track record of success in selling SaaS within the wider Contact Center or Conversational AI environment
• You have a hunter mentality and are passionate about winning and being part of an exciting company in a hyper-growth phase
• You are confident navigating sales cycles with all management levels (particularly SVP/C-Level)
• Organization and prioritizing are at the heart of everything you do and you are disciplined and function well in a remote environment
• What is a salesperson without professional communication skills, and a customer-centric, personable demeanor?!
• You can balance driving a sales cycle independently while leveraging internal resources
• You are comfortable leveraging a partner channel to support the sales process
• Fluent in Spanish and English (Italian and Portuguese are a plus)

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

About Cognigy 

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages. 

Requisition ID: 9754

Reporting into: Director, Sales Western Europe

Job type: Individual contributor.

#LI-Remote

SENIOR ECOMMERCE GROWTH STRATEGIST

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.

The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy. 

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.

As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed. 

You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.

COMPENSATION
Competitive compensation with a structured performance-based component, to be discussed during the interview process.

ORIENTATION

• This role will be client-facing.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.

Why we are hiring:
WPP’s investment in AI and technology has enabled us to integrate these capabilities into the entire marketing operating process. This ecosystem, known as WPP Open, combines WPP's AI-powered solutions and services with a unified Operating System. 

We are recruiting Growth Consultants to work closely with our Senior Directors and sales teams. You will collaborate to understand client businesses, identify their growth drivers and barriers, and advocate for WPP’s modern marketing approach. Your contributions will be essential in designing and delivering compelling solution showcases and tailored proposals that demonstrate how WPP Open’s AI-powered capabilities accelerate client growth and deliver measurable value. You can see a demo here - WPP Open: The AI platform for marketing. 

This position offers a significant opportunity to contribute to the modernization of client marketing through AI, building on your experience and gaining valuable exposure across diverse disciplines including Media, Creative, Production, and Experience. Drawing on this expertise and unique vantage point, you will translate client insights and the value identified during growth opportunities into actionable information for our Client Success and Enablement teams, ensuring a seamless transition to client delivery. 

The position reports to a Senior Director of Growth Consulting and works closely with WPP’s Central and Agency growth teams, our WPP Open direct sales teams, and key WPP clients. 

What you will do:
The primary responsibilities of the position are: 

• Working alongside Senior Directors and client teams to analyse client business opportunities, identifying areas for strategic application of WPP Open capabilities. 

• Developing client-specific proposals and presentations that clearly articulates WPP Open's unique value proposition and its relevance to client objectives. 

• Coordinating and actively contributing to the creation of compelling prototypes, tailored demonstrations, and impactful solution showcases addressing specific client use cases and scenarios. 

• Collaborating closely with direct sales Account Executives to prepare for and actively participate in value-consultative sales discussions for WPP Open. 

• Translating client insights and identified value from the sales cycle into clear, actionable information for Client Success and Enablement teams, facilitating a smooth transition from sales to delivery of WPP Open solutions. 

• Staying well-informed on the latest WPP Open features, emerging AI advancements, and broader market trends to proactively identify and support new growth opportunities for clients. 

• Assisting in the development of strategic positioning and compelling messaging for WPP Open, ensuring strong alignment with evolving client needs and market opportunities. 

• Working collaboratively with the pricing and partnerships teams to provide necessary support in developing appropriate commercial models and fostering strategic alliances for WPP Open solutions. 

• Actively contributing to the achievement of team and WPP Open’s revenue growth targets by driving impactful client engagement and supporting the development of innovative solutions. 

What you will need:

• An analytical mindset, able to approach issues and challenges from multiple perspectives 

• Demonstrated interest and foundational understanding of product growth methodologies 

• Familiarity with Ad Tech, MarTech, and the application of AI in marketing 

• Understanding of Advertising / Marketing / Media data 

• Ability to quickly learn and adapt to new business environments and client challenges 

• A natural desire to share knowledge, collaborate, and contribute to team success 

• Communication and presentation skills to effectively convey complex ideas 

• Ability to work effectively in a dynamic, cross-functional, and multi-location team environment 

About the Role

We are hiring a Director of Product, Core Platform & Mobile to build and lead a team focused on unifying user experience across PandaDoc’s web and mobile applications. 

Surfaces is where PandaDoc meets its users every day. This team is responsible for creating elegant, fast, and reliable experiences across mobile, web, and recipient-facing touchpoints. As Director of Product for Surfaces, you will own the experience layer of our platform—how customers and their recipients interact with documents, collaborate, and navigate the product across web, mobile and chat/ai.

In this role, you will:

You will lead a cross-functional product group that spans:

• Mobile: Our iOS and Android applications and mobile-first experiences.
• Core Platform: Internal tooling, billing, account administration, roles & permissions, and platform-wide navigation.
• Design Framework Adoption: In partnership with our VPUX, you will ensure our UI kit, design system, and visual language are adopted consistently across teams.
• Critical Flows & UX: You will lead teams polishing our top user journeys (create, send, sign, pay) and improving information architecture across the platform.
  
  

This role is ideal for a product leader who thrives at the intersection of usability, design, and scale.

About you:

• 8+ years of product management and design experience, with 3+ years in a leadership role.
• Strong background in user experience, design systems, and collaboration products; experience scaling recipient-facing surfaces (consumer-grade SaaS or marketplace a plus).
• Proven success shipping mobile apps at scale .
• Track record of improving critical flows and IA in a complex product.
• Well versed in agentic AI, technical and hands-on enough to build your own agents.
• Exceptional leadership skills: able to inspire, mentor, and drive alignment across multiple product areas.
• Analytical and data-driven, but equally comfortable advocating for usability and design polish. Comfortable saying “No” to features and initiatives that promote local maximums at the expense of the over-all product experience. 
• Passionate about making complex workflows simple, intuitive, and delightful.
• Based in Europe or US East Coast.

Company Overview: 

PandaDoc empowers more than 67,000 growing organisations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more. 

Benefits:

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

Senior Business Development Manager – Madrid (hybrid)

As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager, to be based in our Madrid (hybrid) office to support B2B sales across Spain.

We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of Small-to-Medium-Sized Enterprises (SME) and Corporate Customers (e.g., import/export companies, multinational companies) , etc), identifying and securing business opportunities, and achieving new business revenue objectives through enabling our partners to grow and manage their international payments service and hedging needs.

Responsibilities:  

• Contribute to sales strategic planning and business development initiatives
• Develop and execute strategic sales plans to expand the client base and achieve sales targets
• Manage the entire 360-degree sales process independently
• Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs
• Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives.
• Use market data and Convera’s value proposition to identify new leads and opportunities to build a continuous pipeline
• Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners.
• Identify and engage new prospects in SME and Corporate sectors, aligning with Partners under the direction of the Head of Desk or Sales Leaders
• Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships
• Use sales tools like Salesforce, Highspot, and ZoomInfo to generate leads
• Present and demonstrate international payment solutions and products to key decision-makers
• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients
• Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective clients
• Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners
• Provide ongoing consultation and support to ensure client satisfaction and retention
• Manage new customers until they transition to the CRM Team
• Participate in industry events to promote solutions and network with potential clients
• Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements
• Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams
• Maintain accurate forecasts and insights on customer requirements, trends, and risks
• Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce

You should apply if you have: 

• Languages:
  • Must be fluent in Spanish (to native standard)
  • Strong English (oral and written), as all internal communication is in English
  • Catalan or any additional language would be a plus
• Extensive B2B sales experience in international payments or financial services
• Deep experience in FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), or financial markets and / or payments & technology market.
• Proven ability to navigate gate keepers to reach and influence C-Suite level relationships
• Strong sales management, business acumen
• Knowledge of international payments and foreign exchange products
• Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events
• Proficient in CRM software (e.g., Salesforce, Highspot) and MS Office Suite
• Ability to work independently to achieve or exceed KPIs and revenue targets
• Willingness to attain [Level 3 CISI Certificate (i.e., Introduction to securities and investments)] and/or [Level 4 CISI Certificate (Investment advice diploma)] within 6 months of hire

Preferred Qualifications

• Experience working in financial institutions, hedging solutions, and/or management consulting services a plus
• Familiarity with the Miller-Heiman strategic selling framework or similar sales methodologies would be a plus
• Detailed knowledge of Spain in terms of banking environment, including established professional networks, competition, and technology suppliers
• Bachelor’s degree (or equivalent) preferred, MBA is a plus.

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. 

We offer an abundance of competitive perks and benefits including: 

Competitive salary

Opportunity to earn a bonus (dependent on performance)

Great career growth and development opportunities in a global organization 

Corporate benefits

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. 

Apply now!

#LI-EW2

About the Role:

The Strategic Partner Manager will own a portfolio of Growth focused agency partners. This includes managing the day-to-day interactions and building relationships with agency partners.  Additionally, enabling Shopify system integrators and digital agencies in Southern Europe who will implement, refer and manage Bloomreach solutions.

This is a quota carrying role for someone who is passionate about creating and building partnerships that are mutually beneficial, driving sourced and influenced revenue.  The role will facilitate collaboration between agency partners and align cross functionally with Sales, Customer Success, Enablement, Delivery, and Marketing, to drive success.  This role reports into the Associate Director, Agency Partnerships. 

What you'll Do:

• Build, own and grow a portfolio of agency partnerships and drive value with those partners 
• Generate partner sourced pipeline and influenced business, achieving quarterly targets  
• Support partner through entire sales cycle- qualifying opportunities, joint co-selling with Bloomreach sales team, and post implementation
• Create strategic business plans with partners, outlining mutual goals related to generating revenue, marketing initiatives, and partner enablement
• Develop strategic enablement and “market to” plans with partners to educate them on Bloomreach’s capabilities, drive awareness, and ensure our solutions are top of mind
• Create scalable and effective partner marketing activities that drive revenue
• Identify the right partners to recruit and develop an outbounding strategy and a clear onboarding plan that activates the partners quickly to drive sourced revenue 
• Build strong relationships with internal team members to meet objectives and targets
• Facilitate collaboration between Bloomreach Sales, Marketing, Account Management, Delivery teams and partners
• Nurture relationships with partners by proactively attending industry conferences, partner events, and hosting “Bloom Enablement Sessions” to equip the partners under your portfolio.
• Evaluate potential partnership opportunities based on market dynamics, customer impact, and strategic unlock partners who would provide with their credibility and clientele they bring with them.

What you'll Need:

• 3+ years of quota-carrying experience in Channel Sales selling software or software-as-a-service (SaaS)
• At least 3-5 years of selling or partnerships in Commerce, Marketing agency or technology companies 
• Travel: Estimated 20-40% (variable)
• Marketing and full cycle sales background is a plus 
• Deep knowledge of online/internet/digital marketing technology  and eco-system
• A proven track record of meeting and exceeding revenue quota
• Well-established presence in the industry with a strong network to leverage
• Be a builder.  Someone with enormous energy who thrives on building trusting partnerships that are mutually beneficial for both Bloomreach and the partners
• Ideally have experience in collaborating with C level executives at top digital marketing and commerce agencies
• Have a desire to learn, coachable and carry a natural curiosity that serves as the driving force in having command in Bloomreach, the ecosystem we are in and how to heavily integrate our partnerships to play a key aspect in this growth trajectory
• Detail oriented, relationship-building skills with a passion for building new relationships and drive towards mutual benefits and goals
• The ability to adapt to new environments and use your own initiative
• Excellent written and verbal communication skills, including high-caliber presentation skills
• Highly organized, strong time management skills, positive attitude
• Native or Fluent Italian & Spanish additionally required 

Excited? Join us and transform the future of commerce experiences.

#LI-SF1

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

CRM & RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-driven CRM & Retention Strategist to join our team.

In this role at Common Thread Collective (CTC), you will hold a central strategic position, supporting our clients in achieving sustainable and scalable growth. Your primary mission is to generate consistent, predictable revenue through retention-led initiatives—leveraging data-driven insights to build accurate forecasts, inform strategic decisions, and maintain reliable performance. At CTC, your expertise is essential, encompassing both our proprietary forecasting frameworks and the core principles of retention marketing.

Your influence extends well beyond managing email channels—you serve as a strategic partner to clients across all facets of retention. You articulate the logic behind our recommendations clearly and convincingly, linking forecasting outputs to the email, SMS, direct mail, and additional lifecycle touchpoints we deploy. Your communication strengthens trust, aligns stakeholders, and elevates the overall client relationship.

You also champion CTC’s retention philosophy and the systems that operationalize it.
As a CRM & Retention Strategist, you bring rigor and intentionality to every initiative, ensuring each program meets the highest execution standards and remains tightly aligned with client goals.

You excel at tackling complex problems, take full ownership of results, and are dedicated to building, refining, and scaling impactful retention programs. We embody the mindset “Everyday in Every Play, Count on Me”—holding ourselves accountable, aiming for excellence, and consistently delivering meaningful outcomes.

.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

• A minimum of 2 years of hands-on experience using Klaviyo, including building campaigns, flows, segmentation strategies, and performance optimization.

  Please apply only if you meet all minimum experience requirements listed above.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a CRM & Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better CRM & Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a CRM & Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS