Your Role

We’re looking for a Sr. Account Executive to join our team, focusing on our licensing business across select accounts globally in verticals leveraging predictive modeling.

As a Sr. Account Executive, you’ll:

• Lead licensing growth and expansion. You’ll manage a high-value portfolio of licensing partners and can establish a network that will allow you to establish new clients.
• Focus on people. You’ll work in a consultative manner to build deep relationships with licensing partners, becoming a trusted advisor who understands their business goals and market dynamics.
• Work toward ambitious goals. You’ll achieve monthly, quarterly and annual targets—including revenue growth and can generate new business pipeline while closing out deals. You can qualify efficiently and effectively to help manage your pipeline consistently.

For this role, we're currently considering candidates who live within a commuting distance of our offices in Barcelona and can attend the office 3 days a week. 

Must-Haves

• Sports industry knowledge. You have a strong understanding of the football and sports licensing landscape in the global world of predictive analytics, with the ability to navigate multi-stakeholder relationships.
• An excellent communicator. You work confidently with everyone from executives to end users, serving as a trusted advisor throughout the partnership lifecycle.
• Proactive and data-driven. You don't wait for direction to reach out to partners. You monitor usage metrics and market trends and have the courage and tenacity to own the full sales cycle
• Organised and high-volume capable. You can handle multiple conversations across different channels and accounts while maintaining a clear commitment to MEDDICC helping to qualify the opportunities at hand.

Nice-to-Haves

• Multilingual. English plus one other fluent language preferably Spanish, German or French and additional languages a bonus
• Experienced in partnership or licensing roles. You’ve worked in sales, account management or customer success—ideally within a SaaS environment.
• Hudl product knowledge. You’re familiar with the Hudl ecosystem and can showcase the value of our analysis, scouting and data tools.
• Analytical mindset. You’re comfortable diving into metrics to identify expansion opportunities, retention risks and partner health scores.
• Connected in the market. You have a robust network across companies and projects leveraging data for predictive algorithms in sports markets.
• SaaS and CSM best practices. You understand concepts of different sales methodologies to help you maximize value for our customers

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Your Role

We’re looking for a Sr. Account Executive to join our team, focusing on our licensing business across select accounts globally in verticals leveraging predictive modeling.

As a Sr. Account Executive, you’ll:

• Lead licensing growth and expansion. You’ll manage a high-value portfolio of licensing partners and can establish a network that will allow you to establish new clients.
• Focus on people. You’ll work in a consultative manner to build deep relationships with licensing partners, becoming a trusted advisor who understands their business goals and market dynamics.
• Work toward ambitious goals. You’ll achieve monthly, quarterly and annual targets—including revenue growth and can generate new business pipeline while closing out deals. You can qualify efficiently and effectively to help manage your pipeline consistently.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• Sports industry knowledge. You have a strong understanding of the football and sports licensing landscape in the global world of predictive analytics, with the ability to navigate multi-stakeholder relationships.
• An excellent communicator. You work confidently with everyone from executives to end users, serving as a trusted advisor throughout the partnership lifecycle.
• Proactive and data-driven. You don't wait for direction to reach out to partners. You monitor usage metrics and market trends and have the courage and tenacity to own the full sales cycle
• Organised and high-volume capable. You can handle multiple conversations across different channels and accounts while maintaining a clear commitment to MEDDICC helping to qualify the opportunities at hand.

Nice-to-Haves

• Multilingual. English plus one other fluent language preferably Spanish, German or French and additional languages a bonus
• Experienced in partnership or licensing roles. You’ve worked in sales, account management or customer success—ideally within a SaaS environment.
• Hudl product knowledge. You’re familiar with the Hudl ecosystem and can showcase the value of our analysis, scouting and data tools.
• Analytical mindset. You’re comfortable diving into metrics to identify expansion opportunities, retention risks and partner health scores.
• Connected in the market. You have a robust network across companies and projects leveraging data for predictive algorithms in sports markets.
• SaaS and CSM best practices. You understand concepts of different sales methodologies to help you maximize value for our customers

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

Your Role

We’re hiring Senior Engineers to join one of our cross-functional product teams in our Human Performance group, which is focused on building cutting-edge solutions for athletes and sports teams that directly impact how they train, compete and achieve peak performance.

As a Senior Engineer, you’ll:

• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver full-stack web features. 
• Develop and deliver. Your team has the autonomy to make a meaningful impact across the entire product area, listen to customers' needs and deliver game-changing features to push the boundaries of what they can achieve. Your team is empowered to take ownership of the user experience to support our coaches and athletes.
• Test new ideas. At Hudl, we iterate rapidly, deploying changes to the product hundreds of times daily across our Engineering team. In addition to working on concrete features, you’ll have the opportunity to propose solutions to more ambiguous technical problems and provide guidance to less experienced engineers.
• Mentor. You’ll share your expertise and educate others on development best practices and trade-offs, setting an example in planning, designing and delivering complex projects. 

This role requires 3 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Barcelona.

Must-Haves

• Experienced. You have either led or played a key role in developing large-scale applications.
• A team player. You understand that problem-solving is a team effort and will help others on our Engineering team learn and develop their skills.
• User-focused. You’re excited to have your work used by real people to solve real problems.
• Willing to learn. You have solid engineering skills but are always willing to dive into specific areas to gain the expertise needed to be successful in your role.

Nice-to-Haves

• Tech stack knowledge. Our core stack is C#/Node, React, TypeScript, MongoDB/SQL/ElasticSearch and AWS, so experience with these is ideal.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. 

This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. 

Your Role

We’re hiring Senior Engineers to join one of our cross-functional product teams in our Human Performance group, which is focused on building cutting-edge solutions for athletes and sports teams that directly impact how they train, compete and achieve peak performance.

As a Senior Engineer, you’ll:

• Work with a cross-functional team. You’ll collaborate with Engineering, Quality Assurance, Product, Design and Scrum disciplines to deliver full-stack web features. 
• Develop and deliver. Your team has the autonomy to make a meaningful impact across the entire product area, listen to customers' needs and deliver game-changing features to push the boundaries of what they can achieve. Your team is empowered to take ownership of the user experience to support our coaches and athletes.
• Test new ideas. At Hudl, we iterate rapidly, deploying changes to the product hundreds of times daily across our Engineering team. In addition to working on concrete features, you’ll have the opportunity to propose solutions to more ambiguous technical problems and provide guidance to less experienced engineers.
• Mentor. You’ll share your expertise and educate others on development best practices and trade-offs, setting an example in planning, designing and delivering complex projects. 

For this role, we're currently considering candidates who live within a commuting distance of our offices in London. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• Experienced. You have either led or played a key role in developing large-scale applications.
• A team player. You understand that problem-solving is a team effort and will help others on our Engineering team learn and develop their skills.
• User-focused. You’re excited to have your work used by real people to solve real problems.
• Willing to learn. You have solid engineering skills but are always willing to dive into specific areas to gain the expertise needed to be successful in your role.

Nice-to-Haves

• Tech stack knowledge. Our core stack is C#/Node, React, TypeScript, MongoDB/SQL/ElasticSearch and AWS, so experience with these is ideal.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

Compensation

We make compensation decisions based on an individual's experience, skills and education in line with our internal pay equity practices. 

This role will also be eligible for a long-term incentive (LTI) award. Any bonuses awarded are based on individual and company performance paid at Hudl's discretion. 

Your Role

We're hiring a Senior Data Scientist to join our Athlete Performance team in London. You'll be partnering with world class sports scientists and engineering teams to build algorithms and derive insights from wearable sensors, optical tracking and GPS data that directly impact how athletes train and compete, from local high schools to professional teams.

For this role, we're currently considering candidates who live within a commuting distance of our offices in London or Barcelona. 

As a Senior Data Scientist, you’ll:

• Create and improve algorithms. You'll use your expertise in signal processing to run mathematical and statistical operations on raw sensor and GPS data. Your work will help us derive high-value metrics around human movement classification and physical load quantification, turning raw data into actionable insights for our users.
• Deliver insights at scale. You'll build and deploy models that provide contextualized data to sports scientists, coaches and recruiters.
• Collaborate across teams. You'll work closely with internal product and engineering teams to integrate optical tracking and wearable data, ensuring our products meet the highest standards.
• Lead high-impact projects. You'll own initiatives that meet quarterly goals and help shape the future of athlete performance tracking at Hudl.

Must-Haves

• Strong mathematical background. You're highly skilled in statistical operations and physics-based calculations used to analyze large datasets.
• Proven track record. You've built, maintained and monitored complex AI or ML models in a production environment at scale. You have experience with model observability and managing data drift to ensure long-term performance. You're also comfortable with CI/CD for ML (like MLflow or TFX) and know how to write effective unit tests for stochastic processes. You have a background in biomechanical modeling and signal processing.
• Multi-modal time series expertise. You have demonstrable experience working with multi-modal time series data for deep learning-based analysis and forecasting, and can apply these techniques to derive meaningful insights from complex sensor data streams.
• Product-focused. You understand how to translate raw data into actionable insights that solve real problems for coaches and athletes.

Nice-to-Haves

• Wearable and GPS expertise. You have experience working with wearable devices, IMU sensors, GPS tracking and biometric data.
• Subject matter expertise. You have a deep understanding of biomechanics or exercise physiology and know how to apply these domains to create meaningful performance insights for athletes.
• Knowledge of foundational models. You have experience fine-tuning visual or large language models for new domains.
• Real-time systems experience. You're comfortable working with models designed for low-latency environments.
• Advanced degree. A PhD in biometrics, mathematics or a related field is a plus.

Our Role 

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.
• Support your wellbeing. Depending on location, we offer medical and retirement benefits for employees—but no matter where you’re located, we have resources like our Employee Assistance Program and employee resource groups to support your mental health.

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: Spain 
Travel: 20% travel domestically and globally
Job ID:  1408

Highlights:

Location: Remote (CET hours preferred)

Compensation: €4,900 - €6,200 Gross + stock options

Language: Russian-speaking team

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

You will join a small team responsible for the stability, performance, and security of our server infrastructure: bare metal, VMs, databases, queues, networking, and infrastructure security. Our philosophy is simple: the team owns its systems end-to-end, and every engineer should be able to diagnose and fix issues in their area of responsibility.

This role is for someone who enjoys working with real infrastructure (OS, hardware/virtualization, networks), not just cloud abstractions.

What You'll Do

• Work primarily with on‑premise infrastructure (bare metal and VMs): setup, maintenance, troubleshooting
• Drive clarity in ambiguous situations by defining requirements, assumptions, and next steps
• Own automation projects end‑to‑end (design → rollout → maintenance)
• Improve how we operate: harden and tune systems and also improve the way the team works in terms of operational hygiene
• Keep the platform stable, fast, and secure: servers, web servers, databases, queues
• Investigate production incidents across OS / networking / infrastructure layers, apply temporary mitigations, coordinate with developers and participate in post‑mortems
• Participate in on‑call rotations
• Use AI in all aspects of day‑to‑day work: researching, troubleshooting, developing

Requirements

• 4+ years as a DevOps Engineer / SRE (or very close responsibilities)
• Real, hands-on experience with servers (VMs, bare metal) at the OS level and below: configuring, troubleshooting, digging into “why it’s broken”
• Confident Linux skills (we use Ubuntu). We expect you to be comfortable with the core tools from Linux Crisis Tools
• Solid understanding of networking basics; ability to configure and troubleshoot iptables
• Ansible + Git
• Experience with Bash or Python scripting for automation/observability
• Production/on‑call experience: diagnosing incidents, restoring service, participating in post‑mortems
• Ownership and attention to detail. Downtime is expensive: five years ago, 10 minutes of downtime cost us $100k — today it’s even more

Nice to Have

We understand it’s impossible to be an expert in everything, but it’s important to have solid hands-on experience in two or more of the areas below:

• ClickHouse, MongoDB: what each database is used for, monitoring, troubleshooting performance and slow queries, sharding
• Kafka: operating clusters at scale (topic moves, broker replacements, tuning)
• Redis: high‑load tuning, replication, sharding, performance monitoring
• Elasticsearch: configuration, scaling, sharding/cluster management
• HAProxy / Nginx: load balancing, SSL/TLS, caching, reverse proxying, performance monitoring
• OS tuning: kernel/network stack/filesystem parameters for high‑load systems
• Full Disk Encryption on LVM: We use Clevis + Tang in production
• Infrastructure Security: Teleport, HashiCorp Vault

Bonus points

Great if you’ve worked with any of the following:

• VictoriaMetrics and how it differs from the Prometheus stack
• Complex CI/CD pipelines. We use scripted Jenkins pipelines
• Bare‑metal Kubernetes: provisioning, networking (MetalLB or alternatives), isolation from the internet, scaling across providers (like OVH, Hetzner) and integration with existing infrastructure
• Flux and GitOps
• Terraform

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

About the Role

The Staff Qualitative Researcher is Superbet's most senior practitioner of human-centred inquiry. This is a hands-on, high-output IC role. You are the person who knows how to get to the truth of a user's experience: their mental models, their anxieties, their unspoken expectations, their moments of delight and frustration.

You will lead qualitative research across the most strategically important and ambiguous product questions Superbet faces - from understanding how new markets experience sports for the first time, to uncovering the emotional dynamics of live in-play gambling, to defining what responsible gaming actually feels like from a user's perspective. You will work closely with the Principal Quant Researcher and the Research Manager to ensure qualitative and quantitative evidence are always richer together than apart.

You bring methodological mastery, creative curiosity, and the kind of presence that makes participants forget they're being observed and leaders believe you shape company wide narratives. You also bring a future positive mindset: you are actively integrating AI tools into your workflow to do more, faster, without sacrificing the depth that makes qual irreplaceable. You know when AI is helpful and when it is not and can help junior researchers make decisions around when to use them. 

What You Will Own

Deep Qualitative Research Execution

• Design and independently execute complex, multi-method qualitative research programmes spanning generative discovery, concept exploration, and evaluative depth - not just individual studies but longitudinal programmes of inquiry.
• Lead the most high-stakes and ambiguous research briefs: new market entry, new product category launches, trust and safety research, responsible gambling insights, and strategic bets where the organisation has the least existing evidence.
• Operate the full qualitative toolkit with mastery: semi-structured and unstructured in-depth interviews, contextual inquiry and ethnographic observation, diary studies and longitudinal panels, participatory design workshops, focus groups, co-creation sessions, and remote moderated/unmoderated studies.
• You have deep expertise in mental models, perception, jobs to be done and combining them to paint a rich psychological and workflow design. 
• Own recruitment strategy end-to-end: define screeners, work with research ops and vendors, build proprietary panels where needed, and ensure participant samples are representative of the diversity of Superbet's user base across markets.
• Produce analysis that goes beyond surface themes: you apply systematic coding, grounded theory approaches, interpretive phenomenological analysis, or jobs-to-be-done frameworks -  selecting the analytical lens that fits the question, not the one that's familiar.
• You inspire product teams to take action and drive progress. You can handle different levels of exposure to research within the company and convert colleagues to champions. 

AI-Enhanced Qualitative Workflows

• Lead the integration of AI tooling into Superbet's qualitative research practice - not as a replacement for human interpretation but as a force multiplier that increases throughput and analytical depth.
• Deploy LLM-assisted transcript analysis pipelines that handle first-pass thematic coding, anomaly flagging, and cross-participant pattern detection - freeing analyst time for higher-order interpretation.
• Use AI tools for rapid synthesis across large corpora of qual data: customer feedback, support tickets, app reviews, social listening, and interview transcripts - triangulating signals that would otherwise require weeks of manual work.
• Critically evaluate the output of AI-assisted analysis for bias, hallucination, and over-compression - maintaining methodological integrity while embracing efficiency.
• Build workflows and documentation that allow the broader team to use AI-assisted qual tools responsibly, and run training sessions that upskill colleagues on both the power and the limits of these tools.

Strategic Insight Generation & Storytelling

• Translate raw qualitative data into insight frameworks that have a life beyond the single study: mental model maps, user need taxonomies, experience principles, and behavioural archetypes that inform multiple product teams over multiple quarters.
• Craft research deliverables that move people — not slide decks of quotes, but evidence-driven narratives that make stakeholders genuinely see the world through the user's eyes.
• Partner with the Principal Quant Researcher to design mixed-methods programmes where qual findings generate hypotheses that quant can test at scale, and where quant anomalies trigger qual investigation.
• Present research to senior and executive stakeholders with confidence and authority — you know how to hold the room, handle pushback on findings, and advocate for the user even when their experience is inconvenient for the business.
• Maintain a living qualitative insights repository: tag and cross-reference findings so that past research informs present decisions and the organisation's qualitative knowledge compounds over time.

Research Quality, Standards & Community

• Set the qualitative methodological bar for the research team: review study designs, discussion guides, and analysis from junior and mid-level researchers - providing specific, developmental feedback that elevates their craft.
• Develop and maintain qualitative research standards documentation: best practices for moderation, coding, synthesis, and reporting that are practical, not theoretical.
• Act as a qualitative research community builder within Superbet: run internal workshops, share cutting-edge methods from the field, and make qualitative research legible and valued by non-research partners.
• Identify opportunities to democratise qualitative methods across Product and Design teams, building guardrails and templates that enable safe self-serve research without compromising rigour.

What We Are Looking For

Essential Experience

• 8+ years of UX research experience with a clear depth specialisation in qualitative methods -  ideally with experience in both generative and evaluative contexts across the full product development lifecycle.
• Mastery of qualitative data collection: exceptional moderation skills across IDIs, focus groups, diary studies, ethnographic observation, and co-design facilitation. You are comfortable in the field, in a lab, and on a video call.
• Deep qualitative analysis expertise: systematic thematic analysis, grounded theory, affinity diagramming at scale, IPA, and the judgment to know when interpretive depth is needed versus surface-level synthesis.
• Strong mixed-methods fluency: experience designing studies that integrate qual and quant, and the ability to have a credible technical conversation with quantitative researchers about their methodology.
• Demonstrated experience using AI tools in qualitative workflows - not just awareness, but real implementation with critical assessment of quality and validity.
• A track record of qualitative research that influenced major product or strategy decisions, with specific examples you can speak to in depth.
• Experience working across multiple markets or cultural contexts - essential given Superbet's multi-country footprint.

Skills & Mindset

• World-class moderator: You have a gift for putting participants at ease and creating the conditions where genuine, unguarded truth emerges. You know when to probe, when to wait, and when to redirect.
• Interpretive depth: You go beyond what users say to understand what they mean — and you can defend your interpretations with analytical rigour, not just instinct.
• AI-enhanced, not AI-dependent: You use AI to go faster and deeper, but your analytical judgement is irreplaceable and you know it. You apply AI tools critically, not uncritically.
• Generative thinker: You don't just answer the research question - you reframe it when necessary, spot adjacent insights the brief didn't ask for, and bring back richer evidence than expected.
• Empathy with edge: You care deeply about users and can advocate for them powerfully - but you're not naive. You understand the commercial context and know how to make the business case for user-centred decisions.
• Cultural intelligence: You are sensitive to the ways that culture shapes how people talk about their experiences, and you adjust your research approach accordingly.
• Org Mover - Your research is not theory alone, you know how to make things tangible, bite sized and move people and work forward. 
• Embrace difficult conversations - Driving research impact is as much about doing good research as it is about convincing people to see things your way. You work with people both easy and difficult to collaborate with to make great experiences come alive. 

Nice to Have

• MSc or PhD in Psychology, Anthropology, Sociology, HCI, Cultural Studies, or a related human behaviour field.
• Experience in high intensity consumer products, marketplaces, gaming, financial services, with some degree of experience in trust and safety is useful. 
• Experience with specialist qualitative methods: semiotics, discourse analysis, narrative research, or video ethnography.
• Proficiency with qualitative analysis tools: Dovetail, NVivo, MAXQDA, Atlas.ti, Reduct.
• Experience building or managing qualitative research panels or longitudinal participant communities.
• Published work or conference presentations in a qualitative research or HCI venue.

Why This Role at Superbet

Sports is one of the richest contexts for qualitative research: the experience is emotionally intense, socially embedded, culturally specific, and morally complex. Users have contradictory motivations. Their stated and actual behaviour diverge. The moments of joy and frustration are extreme. Understanding all of this deeply, not just what users click, but why they feel what they feel - is what separates good product decisions from great ones.

• Access to a diverse, passionate user base across 12+ markets - every cultural context brings new research challenges.
• A team that values qualitative rigour and won't ask you to reduce everything to a number.
• Senior visibility: your insights will be read by the CPO and product leadership, not just deposited in a repo.
• A Principal Quant Researcher as a genuine peer - someone to build with, argue with, and create better mixed-methods evidence with.
• Competitive compensation at Staff IC level with equity and a genuine investment in your development as a researcher.

Talent Acquisition Operations Specialist (Global)

About the Role

Nebius is scaling rapidly, and Talent Acquisition Operations is at the center of enabling that growth. We’re looking for a Talent Acquisition Operations Specialist to support and strengthen our TA Ops function globally. In this role, you will work closely with Talent Acquisition, HR, and cross-functional partners to help maintain efficient, consistent, and compliant hiring processes. You’ll contribute to improving workflows, supporting systems, and ensuring a smooth experience for candidates and hiring teams.

This is a collaborative, hands-on role suited for someone who enjoys problem-solving, working with systems and data, and continuously improving how things work. The role will be located either from Madrid, Spain.

What You’ll Do

TA Operations & Process Support

• Support the execution of end-to-end TA processes, ensuring consistency while adapting to regional requirements.
• Help identify inefficiencies or gaps in recruiting workflows and contribute to process improvement initiatives.
• Maintain and update TA documentation, including SOPs, playbooks, and process guidelines.
• Partner with HR, Legal, and People Systems teams to support compliant and standardized hiring practices.

Systems, Tools & Technology

• Support the day-to-day administration of TA systems (ATS, background checks, assessments, offer management tools).
• Assist with system updates, enhancements, and implementations, including testing and user support.
• Help document business requirements and user needs for system improvements.
• Ensure data accuracy and proper system usage by following established governance practices.

Stakeholder Collaboration & Change Management

• Collaborate with recruiters, coordinators, and cross-functional teams to support smooth hiring operations.
• Help with the rollout of new processes, tools, and updates through clear communication and training.
• Gather feedback from stakeholders to help improve processes and tools over time.

Data, Reporting & Insights

• Partner with HR Analytics or TA leadership to help generate insights on hiring activity and operational performance.
• Use data to help identify trends and areas for improvement.

Enablement & Support

• Assist in training recruiters and coordinators on TA tools and processes.
• Help troubleshoot system or operational issues and escalate when needed.
• Work closely with TA Ops and coordination team members to ensure consistent support as the function grows.

What You Bring

• 3+ years of experience in Talent Acquisition Operations, TA Coordination, or People Operations, with global exposure preferred.
• Hands-on experience with ATS platforms, especially Greenhouse and related TA technologies (background checks, assessments, offer management, HRIS integrations)
• Strong organizational and problem-solving skills with attention to detail.
• Ability to work in a fast-paced, evolving environment with a collaborative mindset.
• Good communication skills and ability to work effectively with different stakeholders.
• Comfort working with data and reports (basic to intermediate level).
• Interest in improving processes and learning new systems.
• Proactive mindset — you take initiative and follow through on tasks.

Highlights

Location: Remote (CET hours preferred)

Compensation: €4,700 - €6,100 gross + stock options

Language: Russian-speaking team

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

As a Backend Developer, you will be a key architect of the engine that powers our global platform. You'll resolve complex challenges in a high-load, distributed system, building and scaling the infrastructure that processes millions in donations. This is not a maintenance role; it's a high-impact, product-focused engineering position where clean architecture, performance, and reliability are paramount.

You will work on a complex product ecosystem—from our modern checkout experience to donor portals and massive analytics pipelines—all powered by a cutting-edge tech stack.

• Backend: Node.js (Koa, NestJS), TypeScript
• Database: MongoDB
• Infrastructure: Kafka for event streaming, Bull (Redis) for background jobs, ClickHouse for analytics, and Elasticsearch for search.

What You'll Do

• Design, build, and maintain clean, efficient, and scalable backend services in Node.js and TypeScript.
• Develop new product features from concept to deployment, collaborating closely with product managers and frontend engineers.
• Own key parts of our backend architecture, making critical decisions that enhance performance, reliability, and security.
• Write comprehensive unit tests and conduct thorough code reviews to maintain code quality.
• Proactively identify and implement system improvements, refactoring legacy code where necessary.
• Contribute to a culture of engineering excellence by mentoring others and sharing your expertise.

Requirements

• Experience: 5+ years of backend development experience, preferably in a product-driven environment.
• Node.js Expertise: Strong, hands-on experience with Node.js and modern frameworks like Koa or NestJS.
• TypeScript Pro: Deep expertise in TypeScript, including its advanced typing and module systems.
• Database Skills: Solid experience with MongoDB or other NoSQL databases.
• Distributed Systems: Familiarity with event-driven architecture using tools like Kafka, RabbitMQ, or Bull/Redis.
• Data & Search: Hands-on experience with ClickHouse (or similar analytics DBs) and Elasticsearch.
• Architectural Mindset: A strong understanding of system design, clean architecture principles, and performance optimization.
• Ownership: The ability to work independently, take ownership of your work, and see projects through to completion.
• Communication: Comfortable working within a Russian-speaking team.

Nice to Have

• Prior experience working in a remote-first, globally distributed team.
• Experience with performance monitoring and observability tools (e.g., Prometheus, Grafana, Datadog).
• A genuine interest in the non-profit technology sector.
• A hypothesis-driven mindset and the ability to communicate complex technical concepts to non-technical stakeholders.

Bonus points

• Curiosity and a hypothesis-driven mindset
• Ability to communicate complex analytical concepts to non-technical audiences
• Detail-oriented with a strong sense of ownership
• Comfort working in fast-paced, data-rich environments

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working.
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Spain, Remote (core hours 9:00–18:00 CET)
• Stock options
• Languages: Fluent in English and Russian
• Reports to VP, Product

About Fundraise Up

Fundraise Up is a global fundraising platform that powers tens of millions of dollars in donations every month for leading nonprofits — including UNICEF, the Alzheimer's Association, and a wide range of global NGOs. We're known for product quality, performance, and a 4.9/5 rating across top review platforms.

As we scale the core, we're deliberately investing in high-risk, high-upside product bets that could define the future of digital fundraising. That's where the Lab comes in.

The Lab

The Lab is Fundraise Up's 0→1 track. It operates ahead of the roadmap, investigating opportunities driven by new technologies, AI, data, and infrastructure shifts — often before there's a clear buyer or demand signal.

The Lab does not run scaled products. It finds, validates, and hands off the ones worth scaling.

The Role

This is a player-coach role. You'll build and lead the Lab function while personally owning 1–2 of the highest-leverage bets.

Your job is to reduce uncertainty, not ship features. You'll own ideas end-to-end — from hypothesis framing through fast experiments to explicit investment decisions: scale, pivot, or kill. Most ideas should die early. A few may graduate into Core or New Products with strong evidence behind them.

Success = learning velocity, decision quality, and team leverage — not output volume or adoption.

Key Responsibilities

• Portfolio & Strategy: Own the Lab bet portfolio. Size opportunities, set entry/exit criteria, and make decisive scale/iterate/kill calls. Maintain a visible exploration backlog.
• Experimentation: Frame experiments around the single riskiest assumption. Define kill criteria before building. Choose the right fidelity (prototype, spike, wizard-of-oz, no-code, live pilot). Ship fast and protect learning speed.
• Investment Decisions: Synthesize results into opinionated recommendations. Communicate what was tested, learned, and what remains unknown. Kill zombie initiatives — every experiment ends with a decision.
• Handoffs: When a bet shows strong signal, prepare validated hypotheses, evidence packs, risks, and a proposed scaling model. Transfer ownership fully.
• GTM & Partnerships: Source and close lighthouse pilots with clear scope, metrics, and off-ramps. Identify enabling partners and join strategic calls to move pilots to business validation.
• Team: Build a repeatable Lab Operating System (pipeline reviews, kill reviews, demo days, post-mortems).
• AI & Transparency: Use AI tools to accelerate research, synthesis, and prototyping. Explore AI-enabled product ideas with a realistic lens on cost, data, and accuracy. Publish decision memos and share failed experiments openly.

What Great Looks Like in 12 Months

• 3–5 high-risk bets tested with clear outcomes (scaled, iterated, or killed with rationale)
• 1–2 bets graduated to New Products or Core with evidence packs and clean handoffs
• A transparent kill list that saves months of misdirected effort
• A functioning Lab team with clear ownership, experiment discipline, and stakeholder trust
• A repeatable Lab Operating System that compounds learning

Requirements

Experience (Must-Have)

• 8–10+ years in Product with a proven 0→1 track record
• Personally owned multiple high-risk bets with explicit go/kill decisions
• 3+ years managing PMs (player-coach or group lead)
• Fluency across validation tools: discovery, prototypes, engineered MVPs — knows when each is appropriate
• Cross-functional leadership across Eng/Design/Analytics and GTM; comfort in pre-sales/pilot settings
• Experience where learning speed mattered more than polish and real downside risk was present

AI & Technical Judgment (Critical)

• Hands-on experience using AI as a product-building and exploration tool
• Can prototype with LLMs, APIs, or modern tooling and ship a functional prototype quickly
• Able to scope AI experiments realistically and judge feasibility without full engineering validation
• Can spot capability shifts and turn them into testable hypotheses
• Evaluates build vs. buy vs. partner decisions

This background often comes from: founder/co-founder roles, early-stage startups, internal labs/innovation teams, or new market bets inside larger companies.

Bonus

• Ex-founder with a clear ship/scale/kill story and measurable outcomes
• Payments, fintech, e-commerce, or nonprofit domain experience
• EU market familiarity (PSD2/SCA, data/privacy norms) and additional languages

This Role Is Not For You If…

• Your background is mostly in roadmap-driven delivery with stable scope
• You prefer incremental optimization of mature products
• You need long planning cycles and large teams to move
• You avoid pilot conversations or hesitate to ask customers for real commitments
• Ambiguity makes you uncomfortable

Why Work With Us

• Real ownership over high-impact bets with the authority and team to pursue them
• Leadership that values clear thinking over activity
• Permission — and expectation — to kill bad ideas early
• Access to real customers, real data, and real constraints
• Flat structure, transparent culture, and equity participation

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights

Location: Remote (CET hours preferred)

Compensation: €6,600 - €7,700 gross + stock options

Language: Russian-speaking team; English B2+ required

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We’re looking for an experienced Team Lead to join the Donor Experience Platform team. In this role, you will lead the development of a technical platform (internal API) that powers the company’s key products — various forms and interfaces for processing online donations.

We already have a strong team of developers as well as a product and technical roadmap in place, but we are missing a strong technical leader to lead the team.

What You'll Do

• Lead a team of 5-8 Fullstack developers.
• Write and review code (approximately 70/30 split in favor of management).
• Ensure the team follows company processes and engineering guidelines.
• Own the delivery of features and adherence to deadlines.
• Make technical decisions, prepare technical designs for new features, and align them with neighboring teams and your manager.
• Manage technical debt and maintain the technical backlog for your team.
• Mentor and develop engineers; conduct regular 1:1 meetings.
• Onboard new team members.
• Conduct performance reviews.

Requirements

• You are an experienced Engineering Team Lead with 10+ years of software development experience, including at least 2 years as a Team Lead or Engineering Manager managing a team of 5–10 developers.
• You’re a hands-on leader who can write code, make sound technical decisions, and design systems thoughtfully.
• You have strong people management skills — hiring, coaching, giving feedback, and resolving conflicts.
• You have at least 5 years of experience as a Fullstack Developer.
• You have at least 5 years of experience in product companies working with our stack: TypeScript, Node.js, MongoDB, Kafka, Redis.
• Experience working in fast-growing companies or startups will be a plus.
• Your English is at B2+ level: you don’t struggle to find words and can confidently discuss any technical topics.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

Location: Remote (CET hours preferred)

Compensation: €6,600 - €7,700 gross + stock options

Language: Russian-speaking team; English B2+ required

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

We are looking for an experienced Team Lead to join our Elements team. In this role, you will lead the development of embedded "elements" — a suite of widgets that non-profits integrate into their websites to drive donations or display impact statistics. Tech Stack: Node.js, React, TypeScript, MongoDB, Cloudflare Workers, and Kafka.

We already have a strong team of developers as well as a product and technical roadmap in place, but we are missing a strong technical leader to lead the team.

What You'll Do

• Lead a team of 3-5 Fullstack developers.
• Write and review code (approximately 70/30 split in favor of management).
• Ensure the team follows company processes and engineering guidelines.
• Own the delivery of features and adherence to deadlines.
• Make technical decisions, prepare technical designs for new features, and align them with neighboring teams and your manager.
• Manage technical debt and maintain the technical backlog for your team.
• Mentor and develop engineers; conduct regular 1:1 meetings.
• Onboard new team members.
• Conduct performance reviews.

Requirements

• You are an experienced Engineering Team Lead with 10+ years of software development experience, including at least 2 years as a Team Lead or Engineering Manager managing a team of 3–5 developers.
• You’re a hands-on leader who can write code, make sound technical decisions, and design systems thoughtfully.
• You have strong people management skills — hiring, coaching, giving feedback, and resolving conflicts.
• You have at least 3 years of experience as a Fullstack Developer.
• You have at least 5 years of experience in product companies working with our stack: TypeScript, Node.js, MongoDB, Kafka, Redis.
• Experience working in fast-growing companies or startups will be a plus.
• Your English is at B2+ level: you don’t struggle to find words and can confidently discuss any technical topics.

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Spain Remote
• Stock options
• Languages: Fluent in Russian; English (B2)

About Us

Fundraise Up is a modern fundraising platform built to make donating to nonprofits as fast and convenient as possible. We continuously innovate to reduce page load times, boost conversion rates, and support a wide range of payment methods. Each month, people around the world contribute tens of millions of dollars through our platform.

The world’s leading nonprofit organizations trust Fundraise Up. UNICEF-the most prominent UN charity-uses our platform for 100% of its online fundraising. So does the American Heart Association, the Alzheimer’s Association, and many others. We’re proud to maintain a 4.9 out of 5 rating on leading review platforms.

We serve the enterprise segment, with a primary client base in the US, Canada, UK, and Australia.

The Team

Our product development team is currently at 150+ and growing. Team members are located across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia, Armenia. We primarily communicate in Russian. 

We’re a tight-knit, high-impact team where every task matters. It’s a dynamic, collaborative environment where smart, curious engineers support one another, share knowledge, and strive for excellence. We encourage open dialogue and host bi-weekly engineering meetups to explore technical topics and showcase team insights.

What We Expect

We are looking for a designer with 7+ years of experience. You must be able to generate multiple solutions, justify them, receive and digest feedback effectively. It's essential to be comfortable with the idea of redoing everything from scratch. If such a request hurts your feelings, then we might not be the right fit – we deeply refine solutions, experiment extensively, and discard many ideas along the way.

It's super important to adhere to all types of agreements.

Proficiency in English at B2 level is required.

Before or after the interview, we may ask you to complete a test assignment. If you are concerned about us "using free ideas for the project," we will compensate you for the task regardless of the outcome (please inform us before starting).

Your Responsibilities

• Design and document UX scenarios, and create interactive prototypes.
• Build and maintain interfaces for different parts of the product in Figma.
• Collaborate with product managers, business analysts, and other designers.
• Oversee the quality of implementation during later stages of development.

Additional Information

• Our team works remotely, but we operate on a 9 AM to 6 PM CET schedule. During these hours, we actively collaborate via calls and discussions.
• The final compensation will depend on your experience, performance on the test task, technical interview results, and your country of residence.

Why Join Us

We’re building a strong team of passionate individuals. Everyone brings unique experience and is eager to share it.
There’s no complex hierarchy here — everyone is just a Zoom call away. Nearly all of our financial statistics are open internally, and we regularly share how the product, sales, and support work, where our clients and revenue come from, and what’s new and interesting across the company.

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights 

• Location: Spain, Remote
• Stock options
• Languages: Fluent in English and Russian.

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

About the Role

This role is the primary owner of how the product team operates. You ensure quality and velocity don't trade off against each other — by building, scaling, and protecting the processes that make good product decisions repeatable.

You'll report directly to the CPO and serve as the main entry point for new Product Ops initiatives — prioritizing, routing, and leading the ones that matter most. You focus on what scales across the whole product team, not what solves a one-off problem for one squad.

The Product Ops team is two people: you and one manager — with plans to grow. This is a genuinely hands-on role — you'll be doing real work, not just directing it. Expect to own processes end-to-end, from design through adoption.

What You'll Own

• Be the primary entry point for new Product Ops initiatives — prioritize them, decide what gets resourced, and route what doesn't fit.
• Lead major cross-team process changes: design the frame, align stakeholders, and drive adoption.
• Own cross-team processes across the Product department (Product, Design, and Analytics) where central coordination is required — quarterly planning, goal decomposition, metrics alignment.
• Build and maintain shared frameworks and artifacts (prioritization logic, metrics models, decision templates) that improve clarity and consistency across the product team.
• Identify and escalate systemic process problems that require cross-team or leadership-level decisions.
• Drive AI automation of product workflows — identify high-leverage opportunities, build or oversee solutions, measure against baselines, and decide what scales across the team.
• Manage Product Ops focus and load: ensure the team works on things that move the needle, not reactive noise.

What Success Looks Like

• Product Ops initiatives have a transparent, understood focus — no one wonders what the function is for.
• Shared processes are adopted and used consistently across product teams (measured by adoption rate and CSAT).
• Operational noise decreases — fewer ad-hoc requests, less manual coordination, fewer alignment gaps.
• Product decisions become more predictable and higher quality — even as the company keeps scaling fast.

What We're Looking For

• Process design experience. You've built or significantly improved operational processes in a product or tech environment. You think in systems, not tasks.
• Cross-functional influence. You know how to align people who don't report to you. You bring clarity to ambiguous situations and can drive decisions across teams.
• Metrics-driven. You track adoption and satisfaction as seriously as any product team tracks conversion. You know how to set a baseline and measure change.
• Bias toward scalability. You distinguish between fixing a one-off problem and building something the whole team can use. When both paths are possible, you ask: will this still work when the team doubles?
• Full ownership of your domain. You take accountability for outcomes, not just tasks. Blockers are your problem to solve — not someone else's.
• AI automation fluency. You've used AI tools to automate workflows or processes — and you can identify where automation creates real leverage vs. where it's noise.
• Fluent English (C1+). We're a mixed company — the product team works in Russian, but you'll have English-language meetings daily and work with English documentation constantly.

Bonus Points

• Product fluency — you understand how product teams work: discovery, prioritization, planning cycles, roadmap trade-offs
• Background in product operations or program management
• Familiarity with OKR frameworks, quarterly planning processes, or company-wide goal alignment
• Comfortable working in a fast-scaling environment without a defined playbook for everything

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights

• Location: Spain, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About the role

We are looking for a Product Owner to take full end-to-end ownership of Elements. Elements is our signature suite of AI-powered UI components designed to redefine the giving experience. We are looking for a Product Owner to take full end-to-end ownership of Elements — a critical interface system that powers brand-native, and high-converting donation experiences across the Fundraise Up platform.

In this role, you will own the product's long-term vision and strategy, translating company-wide initiatives into a concrete product roadmap. You will lead discovery and manage the end-to-end delivery of these roadmap features, while also serving as the "Architect of Execution" for the Growth team. You will take their high-level experiment concepts, translate them into production-ready specifications, and lead their delivery. If you enjoy balancing rigorous product discovery with high-velocity feature deployment, this role is for you.

What you’ll do

• Roadmap Strategy & Execution: Define the vision and roadmap for Elements, aligning with company OKRs.
• Full Lifecycle Ownership: Lead discovery and manage the end-to-end delivery of core product features (spec → design → development → release).
• Growth Partnership: Partner with PM Growth to translate their experiment concepts into clear, actionable technical specifications, ensuring predictable and high-velocity shipping.
• Stakeholder Support: Act as the product expert for GTM and CSM teams, resolving deal-breakers and converting client feedback into scalable product improvements.
• Quality & Stability: Collaborate with engineering to maintain high product performance and scalability as we expand.

What you’ll need

• 5+ years of experience in Product Management or Product Ownership within a B2B SaaS or Enterprise environment.
• Strategic & Execution Mindset: Proven track record of balancing strategic ownership (vision, roadmap, discovery) with an execution-driven approach that transforms high-level goals into successful, shipped products.
• Delivery Excellence: Strong experience writing detailed product specifications and managing complex delivery pipelines.
• Hybrid Collaboration: Success in working across teams, seamlessly switching between independent roadmap planning and executing stakeholder-defined growth experiments.
• Technical Communication: Ability to translate abstract business concepts and experiment hypotheses into clear, actionable requirements for engineering.
• Fluency in English (C1): Excellent verbal and written communication skills.

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights

Location: Remote (CET hours preferred)

Compensation: €5,200 - €6,100 gross + stock options

Language: Russian-speaking team, English B1+ required

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

As a Senior Data Engineer, you will be responsible for designing, building, and optimizing scalable data pipelines and ETL/ELT processes.

At the initial stage, you will be the first engineer in this direction, taking full ownership of the data domain. As the product and data needs grow, we plan to expand the team, and you will have the opportunity to contribute to its development.

This role requires a high level of autonomy and ownership, combined with close collaboration with analytics, Data Science, and engineering teams.

What You’ll Do

• Design and evolve the architecture of the data platform and storage systems.
• Build reliable ETL/ELT processes and develop scalable data pipelines for delivering data into a centralized analytical warehouse.
• Maintain and further develop the Data Warehouse.
• Collaborate with engineering and analytics teams on system design and architectural decisions.
• Ensure data governance and maintain high standards of data quality.
• Write and optimize queries for MongoDB and ClickHouse.
• Manage and maintain workflows in Airflow.

Requirements

• Experience: 7+ years of experience as a Data Engineer.
• Programming: 5+ years of experience with Python, TypeScript, Node.js, Kafka.
• Strong understanding of data processing algorithms and principles.
• Hands-on experience with ClickHouse, Airflow, Amazon S3, Git, Docker.
• Solid understanding of Data Lake and Data Warehouse architectures.
• Experience working with large-scale data and query optimization.
• Ability to work collaboratively toward shared goals.
• Strong sense of ownership, responsibility, and proactivity.
• English level: B1+.

Nice to Have

• Experience with Apache Parquet, MLflow, MongoDB. 

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education
• Gym or swimming pool
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace
• Co-working
• Remote working

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Highlights

• Location: Spain, Remote (CET)
• Stock Options
• Language: Russian-speaking team; English fluency required (C1)

About the Role

We are looking for a Senior Product Owner to take full end-to-end ownership of the Checkout Modal — the beating heart of Fundraise Up. It is our highest-revenue product surface, facilitating the vast majority of our donation volume.

You will act as the "Architect of Execution" in a high-velocity environment: Checkout is the primary surface where the vast majority of our growth experiments are deployed. You will manage the intersection of strategic roadmap initiatives, high-frequency experimentation (in direct partnership with our PM Growth), and critical GTM support. If you are a seasoned product leader who thrives when the stakes are high, and precision is non-negotiable, we want to hear from you.

What You’ll Own

• Product Vision & Strategy: Define the long-term roadmap for Checkout Modal and align it with company OKRs.
• Revenue Engine Integrity: Take full ownership of the Checkout Modal's performance, stability, and evolution, ensuring it remains a world-class donation experience.

What You’ll Do

• Execute Strategic Roadmap: Translate company-wide strategic initiatives into prioritized, actionable plans and lead their delivery.
• Drive Growth Velocity: Partner directly with PM Growth to execute high-frequency experiments. You lead the technical specification and delivery phase, ensuring high-speed deployment without compromising platform stability.
• Orchestrate Stakeholders: Coordinate across multiple product areas and support GTM teams in resolving enterprise-critical deal breakers.
• Ensure Quality & Scalability: Collaborate with engineering to drive internal improvements, reduce tech debt, and maintain world-class performance.

What You’ll Need

• 5+ years of experience in Product Management within a B2B SaaS or Fintech environment.
• Senior Product Stewardship: Proven track record of managing a high-traffic, revenue-critical product surface.
• Strategic & Execution Mindset: Ability to balance independent roadmap ownership with a collaborative, execution-partner approach for Growth initiatives.
• Delivery Excellence: Expert at writing detailed technical specifications and managing complex delivery pipelines.
• Technical Communication: Ability to translate abstract business goals into clear requirements for engineering.
• Fluency in English (C1): Excellent verbal and written communication skills.

Benefits

Our compensation package includes comprehensive benefits and perks, meaningful equity, and a competitive salary:

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

Highlights:

Location: Remote (CET hours preferred)

Compensation: €4,200 - €5,400 Gross + stock options

Language: Russian-speaking team

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

Our backend is powered by Node.js (Koa, NestJS) and MongoDB. The frontend stack includes Webpack, Vue.js, and React, with nearly all code written in TypeScript. For high-throughput messaging and background processing, we use Kafka (for millions of events) and Bull (Redis). Analytics data is stored in ClickHouse, and we use Elasticsearch for search.

The Team

We are a distributed team of 160+ product professionals, including 80+ engineers. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. Many of our developers bring 5 - 10+ years of experience, and we foster a culture of deep technical curiosity and knowledge sharing.

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset. You’ll be joining a team where quality, mentorship, and mutual respect come first.

About the Role

As a Senior QA Engineer (Quality Enablement), you will work in a cross-team role focused on improving product quality through processes, practices, and engineering influence across the entire organization.

QAE does not write product tests for teams on a regular basis. Instead, the role focuses on:

• Helping teams build effective testing strategies
• Reviewing test scenarios, automated tests, and technical decisions
• Analyzing quality metrics and driving improvements
• Educating teams on testing and automation best practices
• Preventing production incidents and reducing technical debt
• Contributing to test frameworks (helpers, utilities)

What You'll Do

• Help product teams define and improve testing strategies (unit / integration / E2E)
• Review test scenarios, automated tests, and quality-related technical decisions
• Analyze defects, flaky tests, and testing results
• Drive improvements based on quality metrics and recurring issues
• Support teams in building reliable and scalable test automation
• Contribute to test frameworks and shared tooling (helpers, utilities)
• Collaborate with engineers, product teams, and QA engineers
• Educate and mentor teams on testing practices and automation approaches
• Ensure test automation does not negatively impact CI performance

Requirements

• 7+ years of experience in testing web client-server applications
• 3+ years of experience in test automation
• Hands-on experience writing automated tests (E2E / integration)
• Experience with JavaScript / TypeScript
• Understanding of frontend architecture (React)
• Understanding of backend architecture (Node.js / NestJS)
• Experience developing or maintaining test frameworks
• Strong understanding of testing levels (unit / integration / E2E)
• Experience writing test scenarios or defining test strategy
• Experience reviewing automated tests (code review)
• Experience with CI/CD (Jenkins or similar)
• Docker (images, networks, volumes, docker-compose)
• Ability to influence quality through processes, not only code
• Strong communication skills
• Ownership mindset and willingness to take responsibility for quality decisions

Nice to Have

• Experience introducing testing or automation processes in teams
• Experience working with quality metrics (flaky rate, coverage, CI performance)
• Experience analyzing defects and improving processes
• Experience conducting trainings, workshops, or mentoring
• Experience working across multiple product teams
• Experience building or evolving E2E frameworks
• Experience reducing flaky tests and optimizing CI
• Experience in platform or enablement teams

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 23 paid vacation days per year
• 11 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

About the role

Behind our user-friendly apps and global platform is the Engineering team. We are looking for Tech Support Engineers to join our mission. In this role, you will be the bridge between our business operations and engineering, ensuring our systems run smoothly and our users have the best possible experience.

Whether you are deep-diving into complex SQL queries, investigating production incidents, or analyzing code logic to identify a bug, your work will directly impact millions of fans worldwide.

You’ll work in high-scale production environments, participating in incident management and on-call rotations, helping resolve critical issues and improving the reliability and stability of our platform.

This role also offers a unique opportunity for internal mobility; we value growth, and many of our support engineers eventually transition into full-time Software Engineering roles.

What would you do at Fever?

• Act as a technical point of contact for incident management, triage, escalation, and resolution.
• Participate in on-call rotations and support critical production incidents (Sev1/Sev2).
• Troubleshoot complex technical issues across our client-server architecture.
• Perform deep-dive investigations using logs, monitoring tools, and database analysis.
• Write and optimize complex SQL queries to resolve data-related issues.
• Investigate APIs, services, and backend flows to identify root causes.
• Collaborate with Product, Engineering, and Operations teams to improve system reliability and operational excellence.
• Document technical workarounds, incident learnings, and contribute to our internal knowledge base.
• Help improve monitoring, alerting, and troubleshooting processes.

About you - Must have skills:

Technical mindset

• Proven experience in technical support, production support, troubleshooting, or similar roles.
• Excellent analytical and problem-solving skills.
• Experience working in production environments with exposure to critical incidents and on-call rotations.

Databases

• Strong understanding of PostgreSQL, MySQL, or other relational databases.
• Ability to write complex SQL queries and work with stored procedures.

APIs & Systems

• Knowledge of APIs, services, and client-server architecture.
• Experience working with RESTful APIs and JSON.
• Solid understanding of Unix/Linux environments.

Monitoring & Operations

• Familiarity with ticketing tools such as Jira or Zendesk.
• Experience using monitoring and logging platforms such as Datadog, Splunk, Grafana, or Kibana.
• Understanding of incident management, triage, escalation, and root cause analysis processes.

Communication

• Professional proficiency in English (written and verbal).
• Experience collaborating with cross-functional and international teams.

Nice to have:

• Code Literacy: Ability to read or write code in JavaScript, Java, Python, Go, or Elixir (experience with Elixir is a significant bonus).
• Cloud & Infrastructure: Knowledge of AWS, Docker, and Kubernetes.
• Mobile: Familiarity with mobile products (Android and iOS) and design life cycles.
• Curiosity: An active GitHub account or open-source contributions.
• Academic: BSc degree in Computer Science, IT, or a relevant field.

Benefits & Perks

• Attractive compensation package consisting of a base salary. 
• Health insurance and other benefits, such as Flexible remuneration with a 100% tax exemption through Cobee.
• You can receive part of your salary in advance through Payflow.
• 40% discount on all Fever events and experiences
• WellHub Membership
• English Lessons
• Home office friendly anywhere in Spain
• Opportunity to have a real impact in a high-growth global category leader
• Relocation package for international candidates
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What We Need:

The Customer Success Associate is responsible for handling more complex customer service issues, including VIP tickets, time-sensitive requests, and advanced troubleshooting. Associates in this role are expected to contribute significantly to team projects, such as process improvement initiatives, product launches, and customer experience enhancements. This role requires a deeper understanding of company products and services, as well as the ability to mentor team members

What You Will Do:

Customer Support and Issue Resolution

• Deliver timely, accurate, and respectful follow-up to customer questions and issues, ensuring a high level of customer satisfaction.
• Troubleshoot and resolve advanced technical issues on PCs, Sony, and Microsoft consoles, leveraging in-depth product knowledge.
• Respond to VIP customer inquiries and handle time-sensitive requests with professionalism and urgency.
• Serve as an escalation point for Tier I associates, providing guidance and support to resolve challenging issues.
• Take ownership of customer service incidents, ensuring successful resolution and follow-up.

Content Moderation and Compliance

• Perform User Generated Content Moderations for various titles, ensuring compliance with company guidelines.

Collaboration and Cross-Department Coordination

• Collaborate with internal departments to address customer concerns and improve service delivery.

Special Projects and Knowledge Base Contribution

• Assist with special projects, such as mobile soft launches, Knowledge Base updates, and customer feedback analysis.
• Contribute to team projects by identifying areas for improvement, proposing solutions, and implementing changes.

Who Would Be A Great Fit:

Behavioral

• Demonstrate the ability to identify and address routine problems without requiring supervision. Apply critical thinking and past experience to resolve issues efficiently, ensuring minimal disruption to workflows.
• Communicate clearly and professionally with colleagues across different teams or departments. Ensure that information is shared accurately and in a timely manner, fostering collaboration and alignment on shared goals.

Technical

• Efficiently manage tasks, prioritize responsibilities, and ensure timely completion of deliverables with minimal errors.
• Apply technical knowledge and skills effectively to complete routine tasks.
• clear, accurate, and relevant information to address inquiries or concerns. Resolve issues promptly, ensuring a positive customer experience and maintaining trust.

Leadership

• Provide guidance, support, and training to less experienced team members.
• Effectively mediate and resolve minor disagreements or misunderstandings within the team.

Strategic Influence & Business Acumen

• Understand the key stages of project or product development, including planning, execution, and delivery.
• Ensure that all work adheres to company policies, industry standards, and legal requirements.

Required Qualifications, Knowledge, and Job-Related Skills

• Demonstrated success in resolving complex customer service needs, preferably within the video game industry
• Proven track record of resolving customer service needs of varying complexity in video games or related products and demonstrated ability to troubleshoot and resolve advanced technical issues.
• Operates independently, managing multiple priorities effectively.
• Demonstrated leadership by mentoring junior team members and fostering a culture of continuous improvement within the team.
• Reliable and able to work scheduled shifts, including weekends and holidays.
• Strong communication skills in English, both written and verbal, to clearly document findings and provide feedback to level appropriate audiences.
• Strong analytical skills, attention to detail, creative problem-solving skills, organizational abilities, and a sense of ownership over assigned duties.
• Positive attitude along with flexibility, dependability, and excellent interpersonal skills, including the ability to collaborate effectively within a team environment.
• Technical Skills:
  • Basic technical proficiency with PCs and gaming consoles.
  • Familiarity with MS Office and G Suite products.
• Physical requirements include the ability to:
  • Lift up to 20 lbs. unassisted or assisted occasionally.
  • Stand, sit, and walk for prolonged periods of time.
  • Move between three separate floors as needed.
• CEFR C1 (Advanced) level of English proficiency or higher

Please ensure your CV is submitted in English, as non English CVs will not be reviewed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other tasks and duties may be assigned or reassigned as needed.

2K is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Employment at 2K is considered at-will, except where prohibited by state legislation. Compensation and job postings may include disclosures required under state pay transparency laws.

2K is an Equal Opportunity Employer, committed to creating an inclusive work environment free from discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Onsite

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What We Need:

The Customer Success Associate is responsible for handling more complex customer service issues, including VIP tickets, time-sensitive requests, and advanced troubleshooting. Associates in this role are expected to contribute significantly to team projects, such as process improvement initiatives, product launches, and customer experience enhancements. This role requires a deeper understanding of company products and services, as well as the ability to mentor team members

What You Will Do:

Customer Support and Issue Resolution

• Deliver timely, accurate, and respectful follow-up to customer questions and issues, ensuring a high level of customer satisfaction.
• Troubleshoot and resolve advanced technical issues on PCs, Sony, and Microsoft consoles, leveraging in-depth product knowledge.
• Respond to VIP customer inquiries and handle time-sensitive requests with professionalism and urgency.
• Serve as an escalation point for Tier I associates, providing guidance and support to resolve challenging issues.
• Take ownership of customer service incidents, ensuring successful resolution and follow-up.

Content Moderation and Compliance

• Perform User Generated Content Moderations for various titles, ensuring compliance with company guidelines.

Collaboration and Cross-Department Coordination

• Collaborate with internal departments to address customer concerns and improve service delivery.

Special Projects and Knowledge Base Contribution

• Assist with special projects, such as mobile soft launches, Knowledge Base updates, and customer feedback analysis.
• Contribute to team projects by identifying areas for improvement, proposing solutions, and implementing changes.

Who Would Be A Great Fit:

Behavioral

• Demonstrate the ability to identify and address routine problems without requiring supervision. Apply critical thinking and past experience to resolve issues efficiently, ensuring minimal disruption to workflows.
• Communicate clearly and professionally with colleagues across different teams or departments. Ensure that information is shared accurately and in a timely manner, fostering collaboration and alignment on shared goals.

Technical

• Efficiently manage tasks, prioritize responsibilities, and ensure timely completion of deliverables with minimal errors.
• Apply technical knowledge and skills effectively to complete routine tasks.
• clear, accurate, and relevant information to address inquiries or concerns. Resolve issues promptly, ensuring a positive customer experience and maintaining trust.

Leadership

• Provide guidance, support, and training to less experienced team members.
• Effectively mediate and resolve minor disagreements or misunderstandings within the team.

Strategic Influence & Business Acumen

• Understand the key stages of project or product development, including planning, execution, and delivery.
• Ensure that all work adheres to company policies, industry standards, and legal requirements.

Required Qualifications, Knowledge, and Job-Related Skills

• Demonstrated success in resolving complex customer service needs, preferably within the video game industry
• Proven track record of resolving customer service needs of varying complexity in video games or related products and demonstrated ability to troubleshoot and resolve advanced technical issues.
• Operates independently, managing multiple priorities effectively.
• Demonstrated leadership by mentoring junior team members and fostering a culture of continuous improvement within the team.
• Reliable and able to work scheduled shifts, including weekends and holidays.
• Strong communication skills in English, both written and verbal, to clearly document findings and provide feedback to level appropriate audiences.
• Strong analytical skills, attention to detail, creative problem-solving skills, organizational abilities, and a sense of ownership over assigned duties.
• Positive attitude along with flexibility, dependability, and excellent interpersonal skills, including the ability to collaborate effectively within a team environment.
• Technical Skills:
  • Basic technical proficiency with PCs and gaming consoles.
  • Familiarity with MS Office and G Suite products.
• Physical requirements include the ability to:
  • Lift up to 20 lbs. unassisted or assisted occasionally.
  • Stand, sit, and walk for prolonged periods of time.
  • Move between three separate floors as needed.
• CEFR C1 (Advanced) level of English proficiency or higher

Please ensure your CV is submitted in English, as non English CVs will not be reviewed.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee; other tasks and duties may be assigned or reassigned as needed.

2K is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) and applicable state and local laws. Employment at 2K is considered at-will, except where prohibited by state legislation. Compensation and job postings may include disclosures required under state pay transparency laws.

2K is an Equal Opportunity Employer, committed to creating an inclusive work environment free from discrimination based on race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Onsite

The role

We are seeking a highly skilled and customer-focused professional to join our team as a Solutions Architect specializing in Cloud infrastructure and MLOps. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.

You’re welcome to work from France or any country in the Iberian Peninsula (Spain, Portugal, or Andorra).

Your responsibilities will include: 

• Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
• Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
• Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
• Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
• Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)

We expect you to have: 

• 5+ years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing
• Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python
• Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL)
• Excellent communication skills, fluency in French or Spanish preferred
• Customer-centric mindset

It will be an added bonus if you have: 

• Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
• Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
• Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google) 

The role

We are seeking a highly organized and experienced Warehouse and Logistics Specialist to oversee and optimize logistics, warehouse management and asset-related processes.

This role will involve implementing and refining asset management processes, reviewing logistics and warehousing operations, setting up equipment certification, onboarding new partners and locations, and managing insurance and old asset sales.

This position is onsite in Madrid, Spain.

Your responsibilities will include: 

• Oversee and optimize all logistics and warehouse management processes, ensuring efficiency and compliance.
• Implement asset management processes to track the full lifecycle of assets.
• Review and refine logistics/warehousing processes to identify areas for improvement.
• Set up and manage equipment certification processes to meet operational and regulatory requirements.
• Onboard new partners and locations, ensuring smooth integration into the logistics and asset management systems.
• Manage insurance for assets, including claims, renewals and risk mitigation strategies.
• Facilitate the sale and disposal of old assets in compliance with company policies and regulations.
• Collaborate with cross-functional teams to ensure seamless asset management and logistics operations.
• Monitor and report on key logistics and asset management metrics, providing insights for continuous improvement.

We expect you to have: 

• 3-5 years of experience in logistics or logistics project management.
• Familiarity with logistics management systems, ERP software and asset-tracking tools.
• Strong project management skills with the ability to manage multiple tasks and priorities.
• Knowledge of logistics, warehouse operations and asset lifecycle management best practices.
• Strong attention to detail and organizational skills.

The role

We seek an experienced Specialist Solutions Architect to support AI-focused customers leveraging Nebius services. In this role, you will be a trusted advisor, collaborating with clients to design scalable AI solutions, resolve technical challenges and manage large-scale AI deployments involving hundreds to thousands of GPUs.

You’re welcome to work on-site in Amsterdam or remotely from any other EU country.

Your responsibilities will include:

• Designing customer-centric solutions that maximize business value and align with strategic goals.
• Building and maintaining long-term relationships to foster trust and ensure customer satisfaction.
• Delivering technical presentations, producing whitepapers, creating manuals and hosting webinars for audiences with varying technical expertise.
• Collaborating with engineering and product teams to effectively prioritize and relay customer feedback.

We expect you to have:

• 3+ years of experience with cloud technologies in MLOps engineering, Machine Learning engineering or similar roles.
• Strong understanding of ML ecosystems, including models, use cases and tooling.
• Proven experience in setting up and optimizing distributed training pipelines across multi-node and multi-GPU environments.
• Hands-on knowledge of frameworks like PyTorch or JAX.
• Excellent verbal and written communication skills.

It will be an added bonus if you have:

• Expertise in deploying inference infrastructure for production workloads.
• Ability to transition ML pipelines from POC to scalable production systems.

Preferred tooling:

• Programming Languages – Python, Go, Java, C++
• Orchestration – Kubernetes (K8s), Slurm
• DevOps Tools – Git, Docker, Helm
• Infrastructure as Code (IaC) – Terraform
• ML Frameworks and Libraries – PyTorch, TensorFlow, JAX, HuggingFace, Scikit-learn

The team

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting-edge technologies, including the advanced GPU cloud cluster. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

Your responsibilities will include: 

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

We expect you to have: 

• 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Practical experience in project planning and management.
• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have: 

• ITIL and/or PMI certification.
• Driving License (Category B)

The role

As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.

Your responsibilities will include: 

• Monitor and support the IT infrastructure as a shift worker (day & night shifts).

• Diagnose and resolve issues related to server and network hardware within the data center.

• Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.

• Manage and maintain fiber optic and patch cable connectivity.

• Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.

• Collaborate with internal teams to resolve technical and operational issues.

• Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.

Requirements:

• Solid understanding of server and networking equipment.

• Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.

• Proven ability to diagnose and resolve hardware-related issues.

• A proactive, responsible, and results-driven work attitude.

It will be an added bonus if you have:

• Valid Category B driving license.

• Basic knowledge of the Linux operating system and familiarity with command-line tools.

• Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
• Execute workarounds and solutions for IT hardware issues
• Act as a subject matter expert and point of escalation for L1 and L2 technicians
• Create new processes and documentation for IT hardware team
• Collaborate with related departments to im
• Collaborate with vendors on warranty replacements (RMA), create requests and manage.
• Improve support processes, documentation and training materials

• Knowledge of datacenters, and server equipment
• Deep knowledge of IT hardware and practical experience of troubleshooting
• Skills working with the Unix/linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

The Role

We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

Your responsibilities will include

• Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.

• Ensure high availability and reliability of GPU clusters and IT infrastructure

• Act as the primary escalation point for complex hardware, network, and operational incidents

• Monitor and drive SLA, KPI, and incident resolution performance across IT support services

• Oversee proactive maintenance, troubleshooting, and problem management activities

• Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements

• Maintain and improve support processes, documentation, and team training materials

• Manage IT asset lifecycle activities, relates to responsibility area, including RMAs

We Expect You to Have

• 3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.

• Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.

• Solid understanding of data center operations, server platforms, and enterprise networking principles.

• Practical experience with IT service management processes (ITIL / ITSM).

• Basic proficiency with Linux/Unix operating systems and command-line tools.

• Proven ability to manage operational KPIs, incidents, and escalations.

• Analytical skills

• Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.

• High proficiency in spoken and written English.

It will be an added bonus of you have: 

• Relevant certifications and trainings

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The team

Customer experience at Nebius GPU AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are seeking a highly skilled and customer-focused leader to join our team as a Cloud Solutions Architect Lead. As a team leader, you will play a pivotal role in customer success across EU region, both managing the efforts of Cloud Solutions Architects team (technical and process excellence, talent development) and building processes alongside your stakeholders. Player-coach mentality and proven track record of managing high expertise teams is a must. 

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Lead and mentor a team of Solutions Architects, fostering a culture of technical excellence, customer empathy, and collaborative execution.
• Oversee and participate in technical engagements including PoCs, workshops, architecture reviews, and trainings.
• Drive consistency and quality across infrastructure design, IaC practices, technical documentation, and customer enablement content.
• Collaborate closely with Product and Development teams, representing customer needs and helping shape the roadmap.
• Guide customers in optimizing ML/AI/HPC pipelines for performance, scalability, and cost-efficiency on Nebius  cloud infrastructure.
• Build visibility and ownership culture amongst Solutions Architects.

We expect you to have: 

• 5+ years of experience in a technical role (Solutions Architect, DevOps Engineer, ML Engineer, or similar) with a focus on cloud-native systems and distributed computing.
• 2+ years of experience leading or mentoring customer facing engineering teams.
• Deep hands-on experience with Infrastructure as Code (Terraform, Ansible), Kubernetes, and cloud automation.
• Strong communication and stakeholder management skills across both technical and non-technical audiences.
• Passion for developing scalable, reliable cloud architectures and driving customer success.

It will be an added bonus if you have: 

• Experience with HPC or ML orchestration frameworks (e.g., Slurm, Kubeflow, Ray).
• Strong coding skills in Python and experience with GPU computing environments for ML/AI workloads.
• Proficient in GPU stack components (e.g., CUDA, cuDNN) and cloud-native patterns for ML training/inference.
• Familiarity with deep learning frameworks (e.g., TensorFlow, PyTorch, JAX).
• Understanding of cloud-based ML tools and offerings from NVIDIA, AWS, Azure, or Google Cloud.
• Experience participating in or leading technical contributions to conferences or open-source communities. 

The role 

• Hiring, training and leading a team of dynamic, fast-paced Recruiting Coordinators in our EU region
• Load balancing, coordinating, and monitoring workload across teams
• Coordinate cross-organisational projects to drive process improvements
• Identifying opportunities for improving candidate experience and scheduling efficiency
• Partnering with Talent Acquisition leaders to support
• Work closely with a team of Recruiters to schedule interviews
• Work closely with Hiring Managers to ensure a close partnership between Recruiting and various departments
• Own candidate experience; ensuring timely communication throughout the interview process

• You are very detail-oriented and work with a sense of urgency
• You have at least 1 years' experience managing a team
• You have had experience scheduling interviews and/or calendaring
• You are comfortable in a fast-paced environment with multiple tasks and projects at hand
• You are self-directed and able to work without supervision. Should be able to navigate through the org. chart and work with right people to find solutions
• You can discuss specific instances where you needed to be resourceful, focused, a team player, and sole contributor
• You have excellent communication skills
• Greenhouse knowledge (preferable)
• This role requires some flexibility to attend to urgent candidate matters outside of working hours

Customer experience

Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions.

Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are looking for a Partner Solutions Architect to serve as the technical interface between Nebius and our strategic technology partners, ranging from data platforms and MLOps vendors to AI frameworks and ISVs that build on GPU infrastructure. 

This is a hands-on engineering and integration role. You will design and develop integrated solutions, build reference implementations, enable partner engineering teams, and ensure joint customers succeed with combined offerings. You will influence Nebius’ product roadmap and drive deep technical collaboration across partner ecosystems.

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Own the technical relationship with strategic partners as the primary interface to Nebius engineering and product
• Design and architect high-impact integration solutions, delivering clear joint customer value
• Build and maintain reference implementations and production-grade integrations
• Define enterprise-ready integration patterns (networking, security, compliance, observability)
• Translate partner and customer feedback into actionable product and roadmap requirements
• Enable partner teams through technical documentation, training, and demo environments
• Provide technical leadership in joint customer deployments, architecture reviews, and complex troubleshooting

We expect you to have: 

• 5+ years in solutions architecture, partner engineering, or technical pre-sales at cloud or data platform companies
• Strong expertise in cloud infrastructure
• Hands-on experience with GPU-accelerated AI/ML workflows (training, inference, MLOps)
• Proven background in integration architecture (API design, data pipelines, security, observability)
• Experience with Python and IaC tools
• Excellent communication skills with the ability to engage technical and non-technical stakeholders

It will be an added bonus if you have: 

• Track record of building or scaling partner technical programs or ecosystems
• Experience working with or at Snowflake, Databricks, AWS, Azure, or GCP
• Background in ML lifecycle (training pipelines, fine-tuning, inference optimization, RAG

The role

We are seeking a customer-obsessed Solutions Architect to lead technical engagement with Nebius customers across Europe. This role is focused on presales excellence, strong technical storytelling, and driving adoption of Nebius AI Cloud across a wide range of industry segments.

As a Solutions Architect, you will act as a trusted technical partner to customers, helping them understand, evaluate, and adopt Nebius for their AI/ML and high-performance computing workloads. You will combine deep technical expertise with strong communication skills to clearly articulate Nebius’ value proposition and differentiate our platform in a competitive market.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Own end-to-end technical presales engagements, from discovery through solution design, PoC execution, and production readiness
• Serve as a trusted technical advisor to customer stakeholders, including CTOs, Heads of AI/ML, and platform engineering teams
• Deliver compelling technical presentations, demos, and workshops that clearly communicate the value of Nebius across different customer segments
• Execute demos and PoCs to demonstrate performance, scalability, and cost efficiency of Nebius solutions
• Translate customer requirements into scalable, production-ready architectures and best practices
• Collaborate closely with Sales, Product, and Engineering to align customer needs with Nebius capabilities and roadmap
• Act as a technical advocate for customers internally, ensuring feedback is incorporated into product and go-to-market strategy
• Support regional go-to-market efforts, including events, meetups, webinars, and technical content creation
• Contribute to building repeatable technical playbooks and assets for the European market

We expect you to have:

• 2–5+ years of experience in technical roles such as Solutions Architect, Cloud Architect, Sales Engineer, or similar, with strong customer-facing exposure
• Proven experience in presales or customer-facing technical roles, including discovery, solution design, and PoC execution
• Strong ability to deliver technical pitches and clearly explain complex infrastructure and AI/ML concepts to both technical and business audiences
• Experience positioning cloud or infrastructure solutions and articulating value propositions in competitive environments
• Solid understanding of ML/AI workloads, including training and inference, and the underlying infrastructure requirements
• Experience with cloud platforms, Kubernetes, and distributed systems
• Hands-on experience with Infrastructure as Code (e.g., Terraform) and scripting/programming (Python preferred)
• Strong communication and storytelling skills, with the ability to adapt messaging across different customer segments
• Deep understanding of the European market, including customer expectations, buying behaviors, and local ecosystem
• Fluency in English plus another language preferred (both written and spoken), with the ability to engage confidently with local customers and stakeholders
• A highly customer-centric mindset, with the ability to balance technical depth and business value

It will be an added bonus if you have:

• Experience with GPU-accelerated workloads and AI infrastructure (NVIDIA ecosystem, CUDA, etc.)
• Hands-on experience with MLOps tools and frameworks (Kubeflow, MLflow, etc.)
• Familiarity with HPC environments and schedulers (e.g., Slurm)
• Experience contributing to regional go-to-market or developer/community initiatives

Job details
● 💼 Revenue Team
● 📍 Spain - Barcelona (open to any location in Spain)
● 🕜 Full-Time/Hybrid | Full-Time Remote

What you will do

You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results. 
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.
• Elevate the team around you. Share deal strategies, competitive insights, and best practices with the broader AE team. Informally mentor newer reps and contribute to playbooks and enablement content. This isn’t a management role, but leadership is expected.

About our team

You’ll join a global Revenue team of 150+ sales professionals across 24 countries. The BI team focuses on a core area of our product suite — a supportive, driven group with real opportunities for career growth and the chance to learn from experienced leaders.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 5+ years in a closing sales role with a consistent track record of hitting or exceeding quota. SaaS experience is essential; hospitality tech is a strong advantage.
• Exceptional command of the English language and fluency in another European language, Italian is preferred.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• You’ve worked with MEDDPICC or similar qualification frameworks and can demonstrate how structured deal execution has driven your results.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite and navigating complex buying committees.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Job details
● 💼 Revenue Team
● 📍Spain - Barcelona (open to any location in Spain)
● 🕜 Full-Time Hybrid | Full-Time Remote

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About Our Team
You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What’s in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Comprehensive health insurance: Private AXA coverage for you and your family.
• Flexible time off: Autonomy to manage your work-life balance.
• Competitive compensation: Proactively maintained to value your work.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops and frameworks to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent.
• Additional maternity leave compensation: For the first 12 weeks of Statutory Maternity Pay (SMP), we top-up your SMP so that your salary reaches 100%.

Who You Are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Job details
● 💼 Revenue Team
● 📍 Spain
● 🕜 Full-Time Remote

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success. 

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About Our Team
You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.

What’s in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Payflow App: Access your earned salary in advance at no cost to you.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who You Are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Excepcional command of English and native French. Fluent Arabic is preferable. 
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

The Bankruptcies & Hardships team (B&H) is a newly formed engineering group responsible for building Affirm’s core servicing platforms that support customers during critical financial moments. The team owns backend services and pipelines that orchestrate bankruptcy workflows and power compliant, reliable hardship support at scale.

Engineers on this team work on distributed systems, event-driven pipelines, and high-availability services with a strong emphasis on correctness, auditability, and operational excellence. You’ll collaborate closely with product, compliance, and other platform teams while helping shape foundational systems in a greenfield environment. This is a high-impact opportunity to apply deep backend expertise in Python and Kotlin to systems that matter to both customers and the business.

What You'll Do

 - With the support of your team, you will work on tasks that contribute to the team's projects and goals.
 - You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work.
 - You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime.
 - On-Call Rotation - There would be an on-call rotation for this role as a requirement
 - You will contribute to a sense of community on your team by engaging in growth and development activities.

 What We Look For  

 - You have previous work or internship experience designing, developing and launching backend systems at scale and are experienced using one of Python, Kotlin or Java.
 - You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes.
 - You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood,
  well tested and extensible code.
 - You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
 - Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
 - You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Compensation and Benefits

Base Pay Grade - J

Equity Grade - Spain 2

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

ESP base pay range per year: €55,000 - €85,000

Additional benefits include:

• Type of employment: Contract of Employment
• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups

We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role.

Location - Remote Spain

#LI-Remote

The Bankruptcies & Hardships team (B&H) is a newly formed engineering group responsible for building Affirm’s core servicing platforms that support customers during critical financial moments. The team owns backend services and pipelines that orchestrate bankruptcy workflows and power compliant, reliable hardship support at scale.

Engineers on this team work on distributed systems, event-driven pipelines, and high-availability services with a strong emphasis on correctness, auditability, and operational excellence. You’ll collaborate closely with product, compliance, and other platform teams while helping shape foundational systems in a greenfield environment. This is a high-impact opportunity to apply deep backend expertise in Python and Kotlin to systems that matter to both customers and the business.

What You'll Do

 - With the support of your team, you will work on tasks that contribute to the team's projects and goals.
 - You will work collaboratively and proactively with your team and stakeholders, bringing them along for your work and helping to create visibility and dialog regarding the risks and trade-offs related to your work.
 - You will strike the right balance of speed and quality in your work, ensuring that we hit our business goals while protecting our systems from downtime.
 - You will contribute to a sense of community on your team by engaging in growth and development activities.

 What We Look For  

 - You have previous work or internship experience designing, developing and launching backend systems at scale and are experienced using one of Python, Kotlin or Java.
 - You are familiar with the building blocks of distributed systems, and the technologies like AWS, MySQL and Kubernetes.
 - You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood,
  well tested and extensible code.
 - You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
 - Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
 - You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Compensation and Benefits

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches “play smart” in a world where 1% can literally mean the difference between winning and losing

We work with over 5,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, EPL, AFL, NRL and more. We provide the information they need to optimise athletes’ health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organisations at all levels to better scout, recruit, train, and win.

Business Development Manager

Catapult is increasing the size of our Sales team in the EMEA region. The Business Development Manager will be responsible for promoting and driving sales under the guidance of the Senior Business Development Manager - EMEA

Using the resources and technology provided you will grow and expand the client base, strengthening the brand and drive revenue while adhering to the Catapult culture code and values. The successful candidate will be based remotely out of Spain.

WHAT YOU’LL NEED

• Fluent in English and local languages (Spanish)
• At least 3 years’ experience of high performance technology sales, ideally in an elite sporting environment with experience of one or more of; Wearables, Video, Athlete Management.
• Ability to learn systems quickly and assist others in learning best practices.
• Ability and desire to support team goals.
• Excellent communication skills and ability to communicate with Senior Management.
• Experience with Salesforce is a plus.
• Willing to travel (up to 50% of the time)

WHAT YOU’LL BE DOING

• Increase Sales in the region in line with specified targets
• Create and build good relationships with customers and prospects through personal contact, meetings, conference attendance and via telephone, email etc.
• Efficiently gather market and customer information to qualify each prospect's buying intention and ability, to support negotiation on price, delivery and customer management.
• Provide accurate feedback on future buying intentions of customers and prospects.
• Manage a pipeline of customers and prospects through buying stages from initial meeting, through presentation and closing the sale.
• Present and demonstrate on the field Catapult’s products and services to customers and prospects as part of a sales process.
• Issue quotes and detailed proposals to customers and prospects and work with each organisation to progress the buying decision.
• Work with Catapult’s management to set targets for sales opportunities and revenue within the market.
• Be self-critical and manage your own performance and processes to meet or exceed these targets.
• Support the information needs of Catapult management including keeping pipelines, prospects and sales records always accurate and up to date.

• Execute marketing programs and marketing communication in the target markets.
• Will personally represent the Catapult brand in public forums, conferences, trade shows and events.

Why You’ll Like Working for Catapult:

• We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. 
• We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development.  You’ll need to be great to get hired here and we promise you’ll get even better.
• We care about you. We offer competitive compensation, time off and outstanding paid maternity and paternity leave.
• We want you to love where you work. We have great office spaces located around the world with state of the art equipment. Be aware, we have very competitive table tennis games in a couple offices so be prepared to play and have fun.  

We work with sports teams. Why wait until the weekend to be involved with your favorite sports teams? Every day you can make an impact with our clients who are some of the most prominent teams in the world.

You’ll have the satisfaction of knowing your work supports some of the most successful teams and individual athletes on the planet! While we enjoy access to many exciting opportunities, we understand the importance of delivering exceptional results for our customers. That’s why we approach our work with purpose and intention. We value team members who thrive in our collaborative culture, actively contribute, and bring enthusiasm to everything they do.

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalised groups tend to only apply when they check every box. So if you think you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance, our priority is to find the brightest talent that can add to our team culture, those who actively contribute and who are excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role

Job details
● 💼 Revenue 
● 📍 Spain
● 🕜 Full-Time Remote

What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building
relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
• Become a hospitality expert. We will help you understand revenue management workflows well enough to run ROI conversations without a pre-sales overlay on every deal. Position an integrated platform versus point solutions. Know the competitive landscape inside out.
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About Our Team
You’ll be a key player in our global Revenue team, a vibrant and ambitious group of over 150 professionals spread across 24 countries. Our team is collaborative, results-obsessed, and passionate about helping hotels succeed. We celebrate wins, support each other through challenges, and provide ample opportunities for you to grow your career within our rapidly expanding organisation.

What’s in it for you

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Alan Healthy benefits: 160€/month for food or nursery.
• Payflow App: Access your earned salary in advance at no cost to you.
• Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. 
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who You Are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure.
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
• Exceptional command of the English language and native Serbian or Croatian.
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.

Title: Accountant

Location: Spain; Barcelona (Hybrid work model, minimum 2 days in office)

Experience: Mid Level

Job Function: Finance 

Employment Type: Full-time

Industry: Computer and Network Security

About the position

The Accountant is responsible for preparing accurate financial statements and ensuring compliance with accounting regulations. This role requires analytical skills and a thorough understanding of financial principles.

Job Responsibilities

• Prepare monthly financial statements and reports. 
• Perform month-end close activities, including journal entries, accruals, and reconciliations.
• Manage Accounts Receivable (AR), including issuing customer invoices and monitoring collections.
• Manage Accounts Payable (AP), including processing and posting supplier invoices.
• Record and reconcile bank transactions and cash movements.
• Analyze financial data for accuracy and compliance. 
• Ensure timely and accurate accounting of tax information from tax department. 
• Monitor account balances and resolve discrepancies. 
• Perform detailed account reconciliations. 
• Assist in preparing budget variances.
• Support internal and external audits. 
• Implement improvements to accounting processes and systems. 
• Stay updated on relevant accounting regulations. 
• Train and mentor junior accounting staff. 

Minimum Qualifications, Education, and Skills

• Bachelor's degree or equivalent experience. 
• Solid knowledge of accounting practices, finance, or a related field, with experience in implementing financial solutions and managing tasks of moderate complexity. Demonstrated ability to prepare financial statements, reconcile accounts, and support Prior experience in an accounting role with exposure to budgeting and forecasting is required.
• Expert analytical and technical skills excellent communication, and project management skills. 
• Utilizes advanced software features to enhance reporting accuracy and efficiency. 
• Ability to lead small projects, innovate within the role, and provide training to peers. 
• Capable of managing time effectively and prioritizing multiple tasks to meet deadlines. 
• Comprehensive knowledge of industry standards, company operations, and advanced methodologies. 
• Possesses the ability to apply best practices in financial reporting and compliance. 
• Fluency in English and Portuguese is required.
• Knowledge of Brazilian accounting standards and tax regulations, with proven experience working with Brazil’s accounting system and local compliance requirements. 

#LI-NA1

This is a remote opportunity and we would be interested in applicants living in Ireland time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In Ireland, the Base compensation range for this role is EUR 104,000 - EUR 124,800. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants living in UK time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In the United Kingdom, the Base compensation range for this role is GBP 91,755 - GBP 110,106. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote opportunity and we would be interested in applicants living in Spain time zones only at this time. 

Senior Software Engineer - Grafana Databases, Managed Services

The Opportunity: 

The Managed Services team is a newly formed squad within the Databases department. It owns and operates shared, production-critical infrastructure that powers Grafana Cloud’s next-generation database products (Mimir, Loki, and Tempo). Today, this includes operating 100+ WarpStream clusters across multiple cloud providers and regions, with continued growth anticipated for the future. WarpStream acts as the streaming backbone for ingestion and read/write decoupling across databases. It sits directly on the hot path for metrics, logs, and traces, handling high-throughput, multi-consumer workloads at massive scale.

In addition to streaming infrastructure, the team works closely with high-volume analytical and storage systems that power query-heavy and aggregation-heavy workloads, where latency, compression behavior, storage layout, and scaling characteristics matter deeply.

What You’ll Be Doing:

As a Senior Engineer on Managed Services, you will take ownership of running these systems in production. This involves:

• Operating and evolving 100+ multi-cloud streaming clusters and related database infrastructure
• Diagnosing and eliminating cross-layer failure modes (e.g., object storage latency, noisy neighbors, control-plane bottlenecks, query performance regressions, etc.)
• Designing safe upgrade and rollout strategies at scale
• Improving observability, automation, and operational ergonomics
• Partnering closely with database and platform teams to ensure safe scaling, partitioning, consumer fan-out, and query performance
• Working directly with distributed systems behavior, Kubernetes scheduling dynamics, storage engines, compression trade-offs, etc.
• Serving as a primary escalation point and on-call for relevant incidents
• Owning the relationship with all system vendors, including WarpStream Labs and others.
• As we are remote-first and our engineering organization is largely remote, we provide guidance and meet regularly using video calls, so an independent attitude and good communication skills are a must.

This role blends deep distributed systems work with the opportunity to influence how the team approaches reliability, scaling, and operational excellence.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards. You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

Of course, there is an on-call component to this role and one that we take seriously. As a company, we hire globally (remote-first) to ensure our on-call remains healthy and aligned to approximately 12 daylight hours per day. You will work closely with counterparts in other regions to provide balanced coverage and shared ownership.

What Makes You a Great Fit:

• Regular 1:1s with your manager and close collaboration with teammates across regions
• Reviewing and defining SLOs for shared database infrastructure, proactively reducing error budgets through improvements to monitoring, automation, scaling strategies, and system design
• Improving the diagnosability of core streaming and database systems in production, where possible.
• Implementing solutions that ensure reliability, scalability, and performance of high-throughput, multi-cloud infrastructure
• Developing fault-tolerant patterns that account for distributed system realities such as storage latency, partition imbalance, noisy neighbors, and control-plane dependencies
• Planning and executing safe upgrades and rollouts across dozens of production clusters
• Collaborating with database and platform engineering leaders to influence architecture, roadmap priorities, and long-term strategy
• Participating in PR review and contributing to design documents, automation, tooling, and code improvements that reduce operational risk
• Sharing best practices and distributed systems knowledge with partner teams
• Participating in incident response, from investigation through resolution and post-incident reviews (PIR)

Requirements:

• 6+ years of engineering experience, including meaningful time in SRE, platform engineering, production engineering, infrastructure engineering, or distributed systems roles.
• Experience operating distributed systems in production (e.g., streaming systems, analytical databases, large-scale storage backends). Examples of these include Kafka, Redpanda, WarpStream, Postgres, ClickHouse, Snowflake, or Cassandra.
• Strong Kubernetes experience in AWS, GCP, or Azure, and familiarity with infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.).
• Solid understanding of distributed systems design and large-scale system trade-offs.
• Proficiency in at least one programming language (Go preferred, but not required).
• Working knowledge of Linux internals, networking, cloud storage, and performance/scaling behavior.
• Experience participating in blameless incident response and writing high-quality post-incident reviews.
• Clear communicator who can collaborate across teams and work autonomously.
• Curious, pragmatic, action-oriented, and kind (this is important!)
  
  

Compensation & Rewards:

In Spain, the Base compensation range for this role is EUR 82,988 - EUR 99,586. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

The Comms Platform team is responsible for managing critical services that are essential to the success and sustainability of our organization. In simple terms, we handle transactional communication send-outs to our customers via email, SMS, and push notifications. These services demand attention to detail, proactive maintenance, and swift response times to ensure seamless operations.

Our recent high-priority initiatives include re-architecture/platform modernization, high availability and internationalization efforts; these are vital for our organization's growth and competitiveness in the market. These initiatives require dedicated expertise and resources to execute efficiently and effectively. Without adequate capacity, we risk delays, reduced quality, and missed opportunities to achieve key strategic objectives; but most important - our Customers deserve always on time and high quality comms!
 

What You'll Do

· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.
· On-Call Rotation - There would be an on-call rotation for this role as a requirement.

What We Look For


· You have 5+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Compensation & Benefits

Base Pay Grade - N

Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

ESP base pay range per year: €85,000  -  €115,000    

Additional benefits include:

• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups

Location - Remote Spain

We are able to offer visa sponsorship for this role, but do require that someone is based in Spain for the role.

#LI-Remote

The Comms Platform team is responsible for managing critical services that are essential to the success and sustainability of our organization. In simple terms, we handle transactional communication send-outs to our customers via email, SMS, and push notifications. These services demand attention to detail, proactive maintenance, and swift response times to ensure seamless operations.

Our recent high-priority initiatives include re-architecture/platform modernization, high availability and internationalization efforts; these are vital for our organization's growth and competitiveness in the market. These initiatives require dedicated expertise and resources to execute efficiently and effectively. Without adequate capacity, we risk delays, reduced quality, and missed opportunities to achieve key strategic objectives; but most important - our Customers deserve always on time and high quality comms!
 

What You'll Do

· You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
· You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
· You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
· You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
· You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
· You will help develop talent on your team by providing feedback and guidance, and leading by example.

What We Look For


· You have 5+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin.
· You have a track record of developing highly available distributed systems using technologies like AWS, MySQL and Kubernetes.
· You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
· You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
· Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
· You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
· This position requires either equivalent practical experience or a Bachelor’s degree in a related field.

Compensation & Benefits

Base Pay Grade - N

Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. 

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

POL base pay range per year: 301,000 zł  -  401,000 zł            

Additional benefits include:

• Type of employment: Contract of Employment
• Flexible Spending Wallets for tech, food and lifestyle
• Away Days - wellness days to take off work and recharge
• Learning & Development programs
• Parental benefits
• Employee Resource & Community Groups

This role is eligible for creative tax benefits, subject to applicable law and company policy

Location - Remote Poland

The majority of our roles can be located anywhere in Poland.

**This job description is not a contractual document, and is not intended to have binding force.**

#LI-Remote

This is a remote opportunity and we would be interested in applicants based in Spain, Sweden, Germany, the UK or Ireland at this time. 

The Opportunity

The Grafana Frontend group is responsible for the end to end user experience on Grafana the observability product and Grafana the platform used by many engineers to build plugins. Our squads are responsible for dashboards, data visualisation and manipulation, navigation across the ecosystem, sharing experience, content search,organisation and more.

DataPro

The DataPro squad develops tools that empower users to express their data. We serve as the bridge between data producers (Data Sources) and consumers (Data Visualizations), enhancing the capabilities of data sources in line with our "big tent" philosophy.

What we do:

Query experience & Data manipulation: We build and evolve the query experience as well as the engine and components behind the Grafana data transformations experience, which primarily includes Transformations and SQL Expressions.Community Engagement: we listen to the open-source community, we retrieve contributions, and turn feedback into real improvements.

• Operational Excellence: we own the performance, reliability, and maintainability of a system that runs at global scale. We value readability, maintainability and clarity of our code. 

How we work:

• No blame: We focus on learning and improving ourselves and our product.
• Better done than perfect: We iterate quickly and deliver value continuously.
• User-first: We design for real users solving real problems and we make data-driven decisions.

• Mentorship & Innovation: we grow together through knowledge sharing, mentorship, internal hackathons, and constant learning.

What You’ll Be Doing

As a Senior  Software Engineer at Grafana Labs, you will:

• Take an active role in influencing our roadmap and your own career objectives
• Drive projects from initial idea all the way to operations once it is in the hands of customers
• Be a part of your team’s on-call rotations and take ownership of the services you’re running
• Mentor and support other team members, participate in design discussions and collaborate with the team
• Learn new skills by gaining a deeper understanding of our cloud product and our customers and getting to know the codebase
• Contributing to and reviewing design documents for upcoming features

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.

We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.

You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes a Great Fit

• Strong engineering skills: Solid experience building production software systems. You’re a self-starter, capable of tackling complex engineering problems with minimal supervision. You treat writing tests as a core part of the development process, not an afterthought. You have experience with TypeScript and React, Jest and Playwright.
• Complex operational thinking: Can take on complex challenges and break them down into tight feedback loops: analyze, design, ship an MVP, gather data, then iterate.
• Proven initiative and pragmatism: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and define scope, breaking complex challenges down to achieve short feedback loops. 
• Collaborative attitude: You communicate effectively with peers, product managers, and designers. You’re open to feedback, and you bring a solutions-oriented mindset to the table.
• Enjoy learning, growing, and supporting others to do the same. 
• Appreciate efficiency and strive to identify and utilize the most effective tools for the task at hand. You naturally share your use of these tools with your team to maintain transparency and growth.

Bonus Points For

• Experience with open source software and/or commercial open source companies
• Been a user of Grafana and Prometheus in operational roles
• Familiarity with being on-call and performing operations/SRE tasks
• Have an active interest in observability (Metrics, Logs and Traces) and have experience with tools like Grafana, Prometheus, or other observability platforms.
• Have experience mentoring engineers in a collaborative but asynchronous environment, and see it as a meaningful
• Care about our community of users and contributors and are keen to be an active Grafana Community Contributor.

We understand that you may not have experience on all of the above. Please do apply even if you do not match some of the above criteria.

In Spain, the compensation range for this role is EUR 82,988 - EUR 99,586. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.