Customer Support Jobs in South Korea.
All active Customer Support roles based in South Korea.
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The Company
Delight.ai is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.
In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we’d launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.
Why Digital Marketing Manager, APAC?
APAC represents 33% of our qualified pipeline target for FY27. We’re building out demand generation across Korea and the broader region, and we need someone who can own it end-to-end: paid media, email, webinars, and the localization quality that makes everything land correctly in-market. We’re looking for a marketer who knows the Korean B2B landscape, moves with urgency, and uses AI tools to punch above their weight—not because it’s trendy, but because it’s how you keep pace with what this role demands.
The Role
You’ll own digital demand generation for Korea, working closely with the APAC Field Marketing Lead to execute paid media campaigns, email programs, and webinars—while also serving as the quality gate on localized marketing assets. This role is for marketers who think in pipelines, not just programs, and want their impact measured in revenue, not impressions.
You might be this person if:
- You think in funnels — awareness, consideration, conversion — and you naturally ask “what does this do for pipeline?” before anyone else does
- You’ve run a paid media campaign that didn’t just hit delivery targets but actually moved qualified leads through the funnel
- You use AI tools in your daily workflow—for content drafting, campaign analysis, reporting—and you’ve figured out how to get more done without sacrificing quality
- You’ve owned a webinar end-to-end—from promotion to follow-up—and the pipeline it generated was something you could actually point to
You need to have:
- 5–7 years of experience in B2B marketing, digital marketing, or a related field
- Hands-on experience running paid media campaigns on LinkedIn, Google, or similar platforms
- Practical experience with email marketing platforms such as Marketo, HubSpot, Pardot, or equivalent
- Strong project management skills with the ability to manage multiple programs simultaneously without dropping balls
- Excellent written and verbal communication skills in both Korean and English
- Working proficiency with AI tools—ChatGPT, Claude, Gemini, or similar—applied to real marketing tasks: content drafting, data summarization, workflow automation, or campaign analysis
What you’ll actually do:
- Own local paid media strategy and execution in Korea—recruiting and managing the local agency, planning campaigns across paid social, display, and syndication, and optimizing spend against pipeline outcomes
- Run regional email marketing programs aligned with global strategy: build and deploy eDMs and newsletters with local nuance, use AI tools to accelerate content production, and track engagement to continuously improve
- Plan and execute webinars for the Korean market from end to end—promotion, registration, delivery, and follow-up—using AI-assisted workflows to automate the repeatable parts
- Serve as the final QA layer on marketing assets translated by the localization team, ensuring accuracy, cultural relevance, and brand consistency before anything goes live
- Partner with Marketing Ops and Revenue Operations to ensure proper campaign setup, lead routing, attribution, and reporting across digital and field programs
- Use AI to automate recurring reporting tasks, surface insights from campaign data, and free up time for higher-leverage work
- Provide ad hoc support to the APAC Field Marketing Lead for regional events and programs as needed
Added Value:
- Experience working with or managing external agencies in the Korean market
Why Delight.ai?
We’re not iterating on an existing go-to-market motion. We’re building a new category—AI that genuinely delights customers—on top of infrastructure that’s already at enterprise scale. APAC is a critical part of that story, and this role puts you at the center of it: real programs, real pipeline, real impact. If you want to own a region, help define what AI-powered B2B marketing looks like, and do it from Korea, this is the place.
Our KR benefits include (but are not limited to)
- Silicon Valley's equity program (1-year cliff)
- Hybrid work policy, flexible work hours
- Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
- Learn a Language benefit - up to 3.6 million won per year towards language lessons
- Weekly team lunch cost
- Monthly team-building cost
- Partial support for commuting costs
- Free parking at the Seolleung office
- Group insurance support that covers employees, spouses, and children
- Medical checkup support, including MRI and genetic testing - for the employee and one family member
- Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
- Support for the latest work devices, such as MacBook Pro (special support options for each job position)
- Unlimited snack bar filled with snacks, beverages, and instant noodles every day
- 12-week paid parental leave support (available for both mothers and fathers)
- Other support programs for congratulations and condolences
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.
About Sendbird
Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.
Ready to apply?
Apply to Sendbird
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for an Account Executive - Enterprise to join our Sales team. This is a remote role based in the Republic of Korea, reporting to the Regional Director, South Korea. As an Account Executive - Enterprise, you will be the driving force behind Zscaler’s growth within the Public sector. You will act as a strategic consultant, helping key decision-makers navigate complex security challenges and realize the value of a zero-trust architecture.
What you’ll do (Role Expectations)
- Understanding and solving customers' pain points through Zscaler's unique value proposition
- Embracing selling an inspiring technology to educate key decision-makers in organisations in your territory
- Creating a plan for success; coverage, target prospects, customer footprint, partner coverage, marketing campaigns
- Learning and implementing our world-class sales methodologies to overachieve on quarterly/annual revenue goals
- Working with your Sales Engineers to achieve both business and technical value
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
- You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
What We’re Looking for (Minimum Qualifications)
- 15 plus years of professional experience in Sales managing a revenue quota
- Bachelor's degree in Business or a related field
- Progressive selling experience engaging with accounts and selling at the C-Level
What Will Make You Stand Out (Preferred Qualifications)
- Experience selling Security, SaaS, or Software
- Experience working with Cloud Service providers
#LI-Remote
#LI-LK2
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
About the role
MongoDB 플랫폼에 대한 강력한 기술적 지지와 고객의 요구사항을 기반으로 MongoDB가 성장할 수 있도록 돕는 기술에 열정을 가진 전문가 분들을 저희의 프리세일즈 조직에 모십니다.
MongoDB 프리세일즈 솔루션 아키텍트는 고객 및 사용자들이 MongoDB 데이터 플랫폼을 활용해 신뢰할 수 있고 확장 가능한 시스템을 설계하고 구축할 수 있도록 안내합니다. 이 팀은 숙련된 기술 영업 전문가, 소프트웨어 아키텍트, 기업가, 그리고 개발자로 구성되어 있으며, 고객의 성공을 직접적으로 책임지고 있습니다. 여기에는 소프트웨어 설계, 배포, 운영 등이 포함됩니다. 이 직무는 영업 전문가들과 긴밀히 협력하며, MongoDB 솔루션을 활용해 고객의 비즈니스 문제를 해결하고, 계약 성사 및 비즈니스 개발에 중요한 역할을 합니다. 스타트업부터 세계 최대 규모의 엔터프라이즈 IT 조직에 이르기까지 다양한 사용자들에게 신뢰받는 조언자가 되어주실 분을 찾고 있습니다.
이 역할은 원격으로 근무가 가능합니다만, 필요 시 서울 오피스로 출퇴근이 가능해야 합니다.
As an ideal candidate, you will have
- 5년 ~ 8년의 고객 대면 역할 관련 경험 (최소 3년은 엔터프라이즈 소프트웨어 프리세일즈 경험)
- 최소 2년의 Python, Node.js, SQL과 같은 현대적인 스크립팅 언어 또는 C/C++, Java, C# 등 인기 있는 프로그래밍 언어를 전문적으로 다룬 경험
- 클라우드 및 온프레미스에서 확장 가능한 고가용성 분산 시스템 설계 경험
- 기존 애플리케이션의 복잡한 아키텍처를 검토하고 기술 활용을 통해 개선 방안을 제시한 경험
- 뛰어난 발표 및 커뮤니케이션 능력, 그리고 기술 및 비즈니스 리더십과 명확하고 설득력 있게 소통할 수 있는 능력
- 영업 팀과의 전략적 협업 및 다방면적 고객 전략 수립 능력
- 최대 25%의 출장이 가능하신 분
- 원활한 영어 활용 능력
- 학사 학위 또는 이에 상응하는 경력
You may also have
- 주요 클라우드에서의 애플리케이션 개발, 배포 혹은 지원 경험
- 기술 프리세일즈 경험
- 데이터베이스 프로그래밍 및 데이터 모델 경험
- 데이터 엔지니어링 또는 AI/ML 프로젝트 참여 경험
- MEDDPICC/Command of the Message와 같은 인기 있는 세일즈 방법론/프레임워크 이해
- MongoDB 및 클라우드 공급 자격증 보유 (e.g. AWS, Microsoft Azure, Google Cloud)
What you do at MongoDB
이 직무는 상황이나 데이터를 심도 있게 분석해야 하는 복잡한 기회를 다룹니다.
- 설계 및 아키텍처: 대규모 소프트웨어 프로젝트를 위해 확장 가능하고 성능이 뛰어난 애플리케이션, 시스템, 인프라 설계
- 고객 조언 및 가치 전달: MongoDB의 아키텍처 패턴과 최적화 전략을 고객에게 안내하고, 관련 이해관계자에게 비즈니스 가치를 명확히 전달
- 영업 협업: 기술적 발견, 데모, 가치 검증, 프레젠테이션 등 영업 과정에서의 기술적 부분 담당
- 수요 창출: 산업 행사 및 고객 기반 마케팅 이벤트에 참여하여 기술적 이니셔티브를 통한 수요 창출
- 고객 성공: 강력한 고객 관계 구축, 고객 챔피언 육성, 성공 및 만족 보장
- 혁신 및 개선: 필드 피드백을 제품 팀에 전달하는 등 MongoDB 솔루션 및 프로세스 혁신 및 개선
- 교육 및 개발: MongoDB 제품군 및 산업 동향에 대한 지속적인 학습과 자기 개발
What you will learn
MongoDB 제품군
- 핵심 데이터베이스 서버: MongoDB 핵심 데이터베이스의 기본 및 고급 기능 숙달
- Atlas 및 고급 서비스: Atlas(완전 관리형 클라우드 데이터베이스 서비스), Atlas 스트림 처리, Atlas 데이터 레이크, Atlas 전체 텍스트 검색, Atlas 벡터 검색 및 차트에 대한 전문성 확보
- Relational Migrator: 관계형 데이터베이스의 원활한 마이그레이션 툴
시장 관련 기술
- 하이퍼스케일러 생태계: 하이퍼스케일러 플랫폼의 클라우드 서비스를 활용하여 복잡한 시스템 설계 전문성 확보
- 보완 기술: Apache Kafka, Kubernetes와 같은 파트너 및 보완 기술 전문성 강화
현대적 아키텍처 설계
- 설계 패턴 및 방법론: 마이크로서비스, DevOps, 클라우드 및 보안의 모범 사례 수용
- 최첨단 RAG 및 AI 아키텍처: 생성형 AI 여정에서 고객을 지원하고, 해당 분야의 선도적인 파트너와 협력
영업 기술 및 소프트 스킬
- 효과적인 커뮤니케이션: 프레젠테이션, 데모 및 화이트보드 기술 숙달
- 고객 상호작용: 발견 및 이의 제기 처리 전략 개발
업계 통찰
- 다양한 시장 분야: 다양한 산업 전반의 흥미로운 사용 사례에 대한 경험
MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.
This role is remotely in the South Korea region.
As an ideal candidate, you will have:
- 5 to 8 years of related industry experience, ideally 2 years of experience in a customer facing role.
- Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
- Experience implementing scalable and highly available distributed systems in the cloud and on-prem
- Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
- Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership.
- Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle.
- The ability to travel up to 25%
- A Bachelor’s degree or equivalent work experience
- [Placeholder for required security clearance]
You may also have:
- Experience developing, deploying, or supporting applications with any of the major cloud providers
- Experience working in a technical pre-sales capacity
- Experience with database programming and data models
- Experience in data engineering or AI/ML projects
- Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
- A MongoDB Certification
- A Cloud Provider Certification
What you do at MongoDB:
In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:
- Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.
- Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders.
- Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
- Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
- Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
- Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members
- Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends
What you will learn:
MongoDB Product Suite Mastery:
-
Core Database Server: Master the fundamentals and advanced features of MongoDB's core database.
-
Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts.
-
Relational Migrator: Learn to migrate from relational databases seamlessly.
Market-Relevant Technologies:
-
Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms.
-
Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes.
Modern Architecture Design:
-
Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security.
-
Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space
Sales Techniques and Soft Skills:
-
Effective Communication: Master presentations, demonstrations, and whiteboarding.
-
Client Interaction: Develop strategies for discovery and objection handling.
Industry Insights:
-
Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries.
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
| Requisition ID | 426136 |
Ready to apply?
Apply to MongoDB
Our Company
Belonging at EOS
Position Overview
What You’ll Do
- Perform maintenance, troubleshooting, and break/fix support for AV hardware and software across conference rooms, phone booths, huddle spaces, event spaces, and other office environments.
- Conduct daily and weekly preventive maintenance to ensure AV systems remain fully functional and aligned with global standards.
- Monitor and manage AV support tickets via Zendesk, ensuring timely resolution or escalation.
- Provide on‑site and virtual support for corporate events, including setup, testing, live operation, and takedown.
- Support commissioning and turnover of new AV installations and retrofitted spaces.
- Maintain accurate inventory of AV equipment; organize storage areas; coordinate e‑waste and decommissioning activities.
- Assist with AV‑related MACD (Moves, Adds, Changes, Deletes) across office environments.
- Test and validate new AV designs and solutions in partnership with engineering teams.
- Track and log all AV service activity in the ticketing system to support reporting and analytics.
- Ensure reliable operation of digital signage, background music systems, LED walls, and lobby technologies through proactive upkeep.
- Provide AV/IT support across the APAC region for on‑site, off‑site, and hybrid events, with travel as required.
- Execute Computer IMAC activities for end‑user devices and peripherals.
- Troubleshoot user PCs, including hardware, software, and connectivity issues.
- Complete device preparation tasks such as imaging, configuration, and deployment.
- Diagnose and resolve printer‑related issues including driver, connectivity, and hardware faults.
- Deliver basic IT support to employees to enable seamless day‑to‑day device operations.
- Coordinate laptop repair schedules with vendors or internal repair teams.
- Prepare IT equipment for new hires, events, and operational requirements, ensuring readiness and compliance with standards.
What You’ll Need to Succeed
- 3+ years of experience in AV field engineering, commissioning, systems integration, or maintenance.
- Conversational English proficiency
- Strong knowledge of enterprise production and video conferencing environments.
- Advanced troubleshooting skills and familiarity with AV control systems, DSPs, and signal routing.
- Excellent communication and organizational abilities.
- Strong interpersonal, customer service, and conflict‑resolution skills.
- Ability to remain self‑motivated and accountable in a fast‑paced, independent work environment.
- Creative and methodical problem‑solving abilities.
- Willingness to learn and adapt to client culture.
- Ability to work both independently and collaboratively.
- Ability to perform physical tasks including lifting heavy equipment and supporting physical integration/maintenance work.
We believe that everyone should feel welcomed, supported, and able to thrive. We are committed to fostering an environment where team members of all backgrounds feel respected and valued. We encourage diverse perspectives and experiences, and we work to ensure equity in opportunities, development, and recognition. At EOS, inclusion is everyone’s responsibility—and everyone’s opportunity.
Ready to apply?
Apply to EOS
Technical Services Engineer APAC
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Disguise sits at the heart of the most inspiring live and virtual experiences in the world, leading the market in building a software and hardware solution that designs, sequences and controls the most spectacular productions across film and TV, broadcast, live and corporate events.
Role: Technical Services Engineer
Location: APAC (Seoul, South Korea or Hong Kong)
Department: Customer Solutions and Services
Reports to: Director, Technical Services (based in LA)
Dotted Line Report: Head of Support, APAC
ABOUT THE ROLE
This is a hybrid role supporting two teams: Technical Services and Support. Key responsibilities include delivering Disguise projects, providing on-site technical support, and managing support cases day-to-day when not in the field.
The Technical Services Engineer requires an in-depth understanding of various Disguise workflows, including Projection, OmniCal, SockPuppet, DMX, SLC, Notch, and RenderStream. This role also requires being a certified trainer, delivering official Disguise training courses as well as bespoke sessions customised to customer needs. The company will provide all necessary training to ensure your success in the role.
This individual will collaborate with various Disguise teams—including Sales Managers, Solution Design Specialists, Support Specialists, Software Developers, and Hardware Technicians—as well as third-party vendors and, most importantly, the customer. You will ensure that both in-house and visiting projects are delivered successfully, with minimal disruption, while consistently exceeding expectations. As a Technical Services Engineer, you are highly experienced in managing both internal and external stakeholders.
The Technical Services Engineer must be based in the APAC region (ideally in Seoul, South Korea or Hong Kong). You will be required to travel in response to global project demand. Both domestic and international travel is required (approximately once a month), sometimes at short notice. On-site deployments typically last 1–2 weeks per project.
This person will play a pivotal role at Disguise as the gateway between our technology, the customer and their audience's visual experience.
WHAT YOU WILL DO
- Technical Services:
- Travel to client sites (domestic and international) to verify that onsite physical integration aligns perfectly with the original engineering designs.
- Commission systems capture all necessary information and produce a handover document.
- Provide workflow guidance, best practices, and help clients to build their own show projects.
- Deliver the relevant training as required.
- Ensure proper project handoff to other Disguise teams such as Customer Success and Support, to ensure a smooth transition to day-to-day account management.
- Travel to sites to address firefighting situations, working closely with developers and other team members.
- Support:
- Own high-priority customer cases and communicate with the customer to resolve issues.
- Prioritise incoming support cases and escalate critical cases.
- Monitor key client Slack channels to identify emerging concerns and escalate them internally for immediate addressing.
- Other responsibilities:
- Collaborate with Sales Managers to provide technical insights during initial client consultations and project discovery.
- Support and/or lead technical demos as required.
- Advise on the technical design phase by developing and refining system schematics, signal flows, and infrastructure plans for large-scale, complex AV installations.
EXPERIENCE
- 3+ years of experience installing, setting up, and operating complex AV systems and control interfaces, including hardware, software, and relevant third-party products.
- Experience programming Disguise projects in Live Concerts, xR / VP environments.
- Experience using and troubleshooting technical gear related to live events and xR / VP production (including LED, cameras, and networking)
- Experience in ST2110 workflow and networking.
- Experience working on and traveling to client sites.
- Up-to-date knowledge of the latest trends in the entertainment industry.
BEHAVIOURS & VALUES
- Excellent spoken and written English skills and native language.
- A full understanding of the region's culture.
- Flexibility: Willingness to travel both domestically and internationally (roughly once every other month) for 1-2 weeks per project/trade show.
- Adaptability: A passion for learning new technologies; we will provide additional training in specialized areas like virtual production and immersive experiences as needed.
- Ideally, working 4+ days per week out of the Disguise office.
- Anybody joining Disguise should embody the following attributes:
- Driven, proactive and passionate about project delivery and customer support.
- Accountable and dependable, a team player who takes accountability and asks for help when needed.
- Dynamic and quick to respond to changes, works well under pressure and with other teams.
- No Ego: Win for the team and for our customers.
About Disguise
Disguise is the industry-leading platform sitting at the heart of a new era of visual experiences. One powerful integrated system of software, hardware and services to help create the next dimension of real-time spectacle.
We partner with the biggest entertainment brands and companies in the world to deliver the A-list of live music events, live TV broadcasts, immersive experiences, installations, theatre, film and TV production, corporate communications and brand product launches. Working with Disney, Snapchat, Netflix, ESPN, the Burj Khalifa, and Adele, Disguise is the number one partner delivering the next dimension of entertainment.
Don’t Disguise your differences.
Innovation comes from everyone. We strive to create a workplace that reflects our diverse audience. We celebrate our people for their full authentic selves, and embrace uniqueness. Inclusion and Equity matter at Disguise. We create together and we create everywhere.
Our values
- Honest. We are real with ourselves and our clients and share our ideas with openness and transparency.
- Evolutionary. We innovate using our user’s ever-changing needs so our technology remains ahead-of-the-game.
- Fearless. We take the best path, not the easiest, and innovate where it’s right, not where it’s simplest.
- Resilience. We don’t give up until we find the right solution, even if it means going outside our remit.
- Belong. We create an environment where everyone feels like they belong and is empowered to do their best work.
Our benefits
- We have a suite of globally relevant competitive benefits packages as we want to make sure we retain the best talent out there. Our benefits for every perm hire, globally include:
- Unlimited Paid Time Off - with minimum time you must take set at 20% above statutory
- Hybrid working between home and our offices (dependent on role and location)
- Mental health and wellbeing support - subscription to the Calm app, mental health first-aid buddies, employee assistance programmes
- Gig allowance - £400 (or local equivalent) to spend on tickets every year to immerse yourself in our industries
- Belonging policies - including (but not limited to) support for Parental, Fertility, Miscarriage, Menopause and Transitioning
- Training, coaching & mentoring
Ready to apply?
Apply to Disguise Technologies Ltd
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
About the Role
We are seeking an experienced and detail-oriented Accountant to join our Finance team supporting Korea, Japan, and Singapore. The ideal candidate will have at least 5 years of accounting experience and a strong understanding of Korean accounting standards (K-GAAP), IFRS, and regional tax compliance. This role will play a key part in managing multi-country accounting operations and supporting our fast-growing AI services business with accurate and timely financial data.
Key Responsibilities
General Accounting
- Prepare and maintain accurate general ledger (GL) entries and reconciliations across Korea, Japan, and Singapore entities
- Ensure proper month-end, quarter-end, and year-end closing in compliance with company policies and local GAAP/IFRS
- Manage accounts payable (AP) and accounts receivable (AR) processes across multiple countries
- Review and reconcile bank statements and monitor cash flow across entities
Financial Reporting
- Prepare monthly and quarterly financial statements for multiple entities and stakeholders
- Support the preparation of consolidated financials for headquarters
- Assist in management reporting and variance analysis across regions
Tax & Compliance
- Prepare and file tax returns including VAT (Korea), Consumption Tax (Japan), and GST (Singapore)
- Ensure compliance with local statutory and regulatory requirements across Korea, Japan, and Singapore
- Liaise with external auditors, tax advisors, and government agencies as required
Process Improvement & Tools
- Support ERP/financial systems (e.g., NetSuite, SAP, QuickBooks) across regions
- Assist in implementing automation tools to improve efficiency in finance operations
- Collaborate with global finance teams to align accounting policies and internal controls
Business Support
- Partner with operational and project teams to provide financial insights for AI service projects
- Assist in budgeting, forecasting, and cash flow planning across multiple entities
- Provide finance-related support for payroll, expense reimbursement, and operational finance
Basic Qualifications
- Bachelor’s degree in Accounting, Finance, or related field
- Minimum 3 years of relevant accounting experience, preferably in technology or service companies
- Strong knowledge of K-GAAP, IFRS, and regional tax compliance (Korea, Japan, Singapore preferred)
- Intermediate to advanced Excel skills and financial reporting capabilities
- Strong communication skills in Korean and English (written and spoken)
Preferred Qualifications
- Experience with ERP/accounting software (e.g., NetSuite, SAP, Oracle)
- Experience handling multi-country accounting operations
- Good communication skills in Japanese
- Familiarity with Singapore GST and regional compliance requirements
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Ready to apply?
Apply to Gruve
Principal HR Business Partner – North Asia Region
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About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get to Know our Team:
The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.
The Opportunity:
We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.
You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.
In this Role, you’ll get to:
- Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
- Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
- Lead and influence cross-functional initiatives that support business transformation and organizational growth.
- Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
- Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
- Lead talent identification, development, and succession planning to build a strong leadership pipeline.
- Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
- Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
- Manage, in partnership with People Centre of Expertise, employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
- Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
- Drive learning and development initiatives to build skills and support career growth.
- Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
- Champion a culture of feedback, continuous learning, and high performance.
- Ensure strong governance, compliance, and risk management in all people practices.
This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.
What you’ll Need to Succeed:
- Bachelor’s Degree in Human Resources or a related field is required.
- 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
- Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
- Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
- Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
- Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
- Experience with workforce planning, organizational agility, and leading change initiatives.
- Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
- Ability to cope well with ambiguity and change.
- Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
- Fluency in written and spoken Korean and English, with strong communication skills to effectively convey complex information. Japanese language skills are a strong plus.
It’s Great if you Have:
- Curiosity, ready to challenge current practices and perspectives.
- Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
- Great sense of ownership and reliability.
- Multicultural or International Experience.
- Humility, flexibility, good interpersonal skills.
#Seoul #Tokyo
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Ready to apply?
Apply to Agoda
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Location: Seoul
Market: South Korea
Get to Know our Team:
Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
The Opportunity:
As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.
In this Role, you’ll get to:
- Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
- Maintain regular and meaningful engagement with Agoda’s key supply partners
- Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
- Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
- Train and inform clients of both new and existing technologies, tools, and models
- Prepare materials to aid in growing our business during partner meetings
- Respond to partners requests in a timely and effective manner
- Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
- Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
- Deliver on country KPIs, growth targets and country strategic initiatives
- Support the Area Manager in preparing country reporting for senior stakeholders
What you’ll Need to Succeed:
- Bachelor’s degree
- Minimum 3 – 5 years of experience in business development and/or account management
- Strong interpersonal skills & ability to influence both external / internal stakeholders
- Experience in internet/e-commerce preferred
- Strong analytical and problem-solving skills
- Team player with a professional “get it done” attitude and work ethic
- Proven success in acquiring, building & maintaining long term customer relationships
- Adapts well to change and able to work in a fast-paced environment.
- Ability to create new, innovative ideas
- Strong Proficiency in English & Korean
It’s Great if you have:
- MBA or Master’s degree
- Experience in Travel industry
#Seoul #Busan #South Korea
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Ready to apply?
Apply to Agoda
About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Location: Seoul
Market: South Korea
Get to Know our Team:
Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
The Opportunity:
As a Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.
In this Role, you’ll get to:
- Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
- Maintain regular and meaningful engagement with Agoda’s key supply partners
- Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
- Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
- Train and inform clients of both new and existing technologies, tools, and models
- Prepare materials to aid in growing our business during partner meetings
- Respond to partners requests in a timely and effective manner
- Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
- Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
- Deliver on country KPIs, growth targets and country strategic initiatives
- Support the Area Manager in preparing country reporting for senior stakeholders
What you’ll Need to Succeed:
- Bachelor’s degree
- Minimum 3 – 5 years of experience in business development and/or account management
- Strong interpersonal skills & ability to influence both external / internal stakeholders
- Experience in internet/e-commerce preferred
- Strong analytical and problem-solving skills
- Team player with a professional “get it done” attitude and work ethic
- Proven success in acquiring, building & maintaining long term customer relationships
- Adapts well to change and able to work in a fast-paced environment.
- Ability to create new, innovative ideas
- Strong Proficiency in English & Korean
It’s Great if you have:
- MBA or Master’s degree
- Experience in Travel industry
#Seoul #Busan #South Korea
Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.
Discover more about working at Agoda
- Agoda Careers https://careersatagoda.com
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Ready to apply?
Apply to Agoda
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
Technical Director for SK Hynix is a strategic business and technology leader, core to the long-term success of ASM’s business at SK Hynix.
With deep expertise in semiconductor technology and a particular emphasis on advanced packaging, the preferred candidate will build influential customer relationships.
The Technology Director will lead service, support, and process engineering teams globally to deliver targeted, high-performance solutions, coordinating with ASM’s worldwide technology resources.
What you will be working on
- Manage SK Hynix account globally for all technology-related matters, with focus on advanced packaging applications within ASM’s product suite.
- Build strong technical relationships with customers and related stakeholders.
- Understand customer’s advanced packaging roadmap and align product strengths and competitive insights with account strategy.
- Monitor closely the program progress and potential issue. Adjust strategies as needed.
- Align with BU on progress and issues to develop follow-up plan
- Anticipate future advanced packaging needs and foster long-term innovation and partnership with the customers.
- Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
- Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Drive continuous improvement of the customer experience through team, process and support tool development.
- Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
- Drive projects across multiple customer sites that secure business and build trust in ASM’s capabilities. Coordinate management reviews and alignment.
- Win customer trust as technical expert/leader
What we are looking for
- At least 15 years of experience in semiconductor capital equipment, working with SK Hynix Process Development Team is preferred
- Specific focus on Deposition system in Semiconductor Field is a must have. (advanced packaging development experience is a plus)
- Knowledge of Thin film /Diffusion deposition systems
- in Engineering discipline is preferred/ MS in Engineering or above. (Ph.D preferred)
- Good communication skill with customer R&D, Manufacturing & Purchasing with understanding of technology and the Products.
- Good internal communication and reporting skill in English
- Keep interest in new technology in semiconductor device manufacturing
What sets you apart
Leadership Capabilities
- Results Orientation – with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.
- Business Acumen – including an understanding of business strategies, competitive challenges and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem solving skills, and a customer-focused mind-set are essential.
- Building Partnership – Identifying opportunities and taking action to build strategic relationships. Ensure that the organization understands and is responsive to the needs of the business.
- Strong communicator - Properly communicates at all levels of customer’s organization to deepen the business to business relationship for ASM
- A strong strategic thinker with the discipline of operational excellence
- A great coach and developer of talent. The ability to build a strong selling culture, organization and support structure
- An experienced commercial thinker that can accurately understand the business landscape including customers, brand owners and competitors to develop effective tactics for short term commercial offers and long term strategic alignment with the customer
- Problem Solving: Creative problem solving skills including negotiation and conflict resolution skills
Culture Fit & Impact
- 'Never give up' mind set
- A positive, can-do attitude; strong drive for achievement; hands-on and results orientation
- High integrity, unquestionable business values and ethics
- Excellent communication skills (including presentation skills).
- Proven leadership and motivation skills to revitalize a winning sales & operational team.
- Excellent interpersonal and influencing skills in a fast, ethical and result-oriented environment.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
Technical Director for Samsung account is a strategic business and technology leader, core to the long-term success of ASM’s business at Samsung Electronics.
With deep expertise in semiconductor technology and a particular emphasis on advanced packaging, the preferred candidate will build influential customer relationships.
The Technology Director will lead service, support, and process engineering teams globally to deliver targeted, high-performance solutions, coordinating with ASM’s worldwide technology resources.
What you will be working on
- Manage Samsung account globally in terms of technology issues with customer service focus, regarding all ASM products and services.
- Build strong technical relationships with customers and related stakeholders.
- Understand customer’s advanced packaging roadmap and align product strengths and competitive insights with account strategy.
- Monitor closely the program progress and potential issues. Adjust strategies as needed.
- Align with BU on progress and issues to develop follow-up plan
- Anticipate future advanced packaging needs and foster long-term innovation and partnership with the customers.
- Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
- Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Drive continuous improvement of the customer experience through team, process and support tool development.
- Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
- Drive projects across multiple customer sites that secure business and build trust in ASM’s capabilities. Coordinate management reviews and alignment.
- Win customer trust as technical expert/leader
What we are looking for
- At least +15 years of experience in semiconductor capital equipment, working with Samsung Process Development Team is preferred
- Specific focus on Deposition system in Semiconductor Field is a must have. (advanced packaging development experience is a plus)
- Knowledge of Thin film /Diffusion deposition systems
- in Engineering discipline is preferred/ MS in Engineering or above. (PhD preferred)
- Good communication skill with customer R&D, Manufacturing & Purchasing with understanding of technology and the Products.
- Good internal communication and reporting skill in English
- Keep interest in new technology in semiconductor device manufacturing
What sets you apart
Leadership Capabilities
- Results Orientation – with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.
- Business Acumen – including an understanding of business strategies, competitive challenges and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem solving skills, and a customer-focused mind-set are essential.
- Building Partnership – Identifying opportunities and taking action to build strategic relationships. Ensure that the organization understands and is responsive to the needs of the business.
- Strong communicator - Properly communicates at all levels of customer’s organization to deepen the business to business relationship for ASM
- A strong strategic thinker with the discipline of operational excellence
- A great coach and developer of talent. The ability to build a strong selling culture, organization and support structure
- An experienced commercial thinker that can accurately understand the business landscape including customers, brand owners and competitors to develop effective tactics for short term commercial offers and long term strategic alignment with the customer
- Problem Solving: Creative problem solving skills including negotiation and conflict resolution skills
Culture Fit & Impact
- 'Never give up' mind set
- A positive, can-do attitude; strong drive for achievement; hands-on and results orientation
- High integrity, unquestionable business values and ethics
- Excellent communication skills (including presentation skills).
- Proven leadership and motivation skills to revitalize a winning sales & operational team.
- Excellent interpersonal and influencing skills in a fast, ethical and result-oriented environment.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Senior Technical Account Manager | Seoul
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Why Cast AI?
Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.
Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.
Join us as we build the future of autonomous infrastructure.
Cast AI Technical Account Management
Cast AI is expanding its Customer Success presence in South Korea, one of our key growth markets in APAC, and we're looking for a Senior Technical Account Manager to manage important customers in this region.
As a Senior TAM, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one.
A Glimpse into the Customer Success Team
Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform.
Requirements:
- Located in Seoul.
- Business-level fluency in English; Korean fluency required for customer-facing work.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 5+ years of hands-on experience working with Kubernetes in production environments, including deep expertise in cluster architecture, workload optimization, and incident resolution.
- CKA, CKAD, CKS, or equivalent advanced certifications strongly preferred.
- 5+ years of professional experience in cloud computing across one or more major platforms (AWS, Azure, GCP), with demonstrable expertise in cost optimization, infrastructure design, and FinOps principles.
- Proven track record of owning enterprise accounts end-to-end — including renewals, expansion, and executive relationship management.
- Ability to lead technical discussions at the architect and VP level, as well as translate complex infrastructure concepts for business stakeholders.
- Strong executive presence, outstanding written and verbal communication skills, and the ability to operate autonomously in a fast-paced, distributed environment.
- Prior experience in a technical pre-sales, solutions architecture, or senior TAM capacity at a cloud-native or SaaS company is a strong plus.
Responsibilities:
- Technical Leadership - Serve as the primary technical authority for your portfolio, acting as the first point of escalation and an extension of your customers' engineering teams.
- Strategic Account Ownership - Build and maintain executive-level relationships; develop multi-year account plans that align Cast AI's roadmap to customer business outcomes.
- Customer Onboarding - Lead complex technical onboarding across enterprise-scale Kubernetes environments, coordinating cross-functionally with engineering, product, and support.
- Renewals & Expansion - Own the renewal process and proactively identify and execute upsell and cross-sell opportunities in partnership with Account Executives.
- FinOps Business Reviews - Lead monthly and quarterly business reviews (remote and in-person), presenting cost savings, automation outcomes, and strategic recommendations backed by data.
- Voice of the Customer - Synthesize customer feedback into actionable product insights; act as an internal advocate influencing Cast AI's roadmap.
What’s in it for you?
- Enjoy a flexible, remote-first global environment.
- Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
- Equity options.
- Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
- Spend 10% of your work time on personal projects or self-improvement.
- Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
- Team-building budget and company events to connect with your colleagues.
- Equipment budget to ensure you have everything you need.
- Extra days off to help maintain a healthy work-life balance.
Hiring process
- Screening call with Recruiter
- Hiring Manager interview
- 1-2 additional interviews based on the role
- Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
#LI-Remote
Ready to apply?
Apply to Cast AI
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
As a Senior Field Process Engineer, you will serve as a technical leader driving advanced process optimization and integration for ASM’s semiconductor manufacturing customers. Your expertise will directly influence customer satisfaction, product performance, and internal technology development. This role is pivotal in shaping ASM’s strategic engagement with key accounts and mentoring the next generation of engineering talent.
What you will be working on
- Lead the development and implementation of advanced thin-film deposition process solutions.
- Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction.
- Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally.
- Analyze complex data sets to develop actionable plans and ensure successful outcomes.
- Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion.
- Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications.
- Understand customer integration strategies across multiple applications and identify new business opportunities for ASM.
- Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
- Proactively resolve technical issues and develop solutions that enhance ASM’s market position.
- Partner with customers to define process and integration requirements.
- Generate and present technical documentation, reports, and presentations to customer leadership and internal business units.
- Provide mentorship and guidance to junior engineers.
What we are looking for
- Master’s or Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline.
- In-depth work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company.
- Proven ability to build trusted partnerships with customers and internal stakeholders.
- Strong customer-focused mindset with a results-driven approach.
- Excellent verbal and written communication skills in both Korean and English, with the ability to present technical and strategic content to diverse audiences.
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Demonstrated leadership in team environments, with the ability to supervise and inspire others.
- Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job’s mission
At ASM, our success with strategic customers is built on exceptional service leadership.
As Director, Field Service for the Samsung Account, you will play a defining role in shaping and leading ASM’s service partnership with one of the world’s most advanced semiconductor manufacturers.
This is a high-impact, executive-facing leadership role where you will own end-to-end field service delivery for Samsung across Korea and the United States, ensuring operational excellence, trusted partnerships, and long-term business success. Reporting directly to the Samsung Account General Manager, you will lead a large, highly skilled organization of approximately 100 service professionals, operating in a fast-paced, mission-critical fab environment.
What you will be working on
- Lead the global Field Service strategy for ASM’s Samsung Account, aligning service execution with customer roadmaps and ASM’s long-term business objectives
- Inspire, develop, and manage a ~100-person Field Service and Service Operations organization, fostering a culture of accountability, safety, and continuous improvement
- Act as the senior service leader and escalation owner for Samsung, ensuring rapid resolution of critical issues and consistent delivery of world-class service
- Build and sustain trusted, executive-level relationships with key Samsung stakeholders across engineering, operations, and leadership teams
- Drive service performance excellence, including equipment uptime, service quality, workforce effectiveness, and customer satisfaction
- Partner closely with Account Management, Business Units, Engineering, and Global Service organizations to solve complex technical and operational challenges
- Anticipate customer investment cycles and proactively align service capacity, capabilities, and organizational readiness
- Champion talent development, succession planning, and leadership pipeline growth within the Samsung-dedicated service organization
What we are looking for
- 20+ years of experience in the semiconductor equipment or related capital equipment industry
- Proven experience directly supporting or managing the Samsung Account in a customer-facing leadership role
- Strong background with ALD equipment (Thermal ALD, PEALD, or equivalent technologies); experience with ASM or comparable equipment suppliers is welcome
- Demonstrated success leading large-scale field service or technical organizations, ideally across multiple sites and regions
- Ability to operate effectively at both strategic and hands-on operational levels in demanding, high-expectation customer environments
- Excellent communication and influencing skills with senior customer and internal stakeholders on a global scale
What sets you apart
-
Direct experience supporting Samsung Foundry, Memory businesses
-
Master’s degree or higher in Engineering or a related technical discipline; MBA or equivalent business leadership education preferred
-
Proven experience leading service or operations for top‑tier global semiconductor customers
-
Deep understanding of fab operations, customer escalation management, and long‑term service partnership models
-
Strong track record of success in matrixed, global organizations with complex stakeholder environments
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
Principal Technologist (PT) – Role Overview
The EverPure Principal Technologist (PT) is a senior technical thought leader within the SE Specialist organization, responsible for driving the most complex strategic pursuits, enabling field excellence, and advancing EverPure’s technical and business positioning across the region. Acting as a trusted technical advisor and strategist, the PT bridges customers, field teams, and HQ to drive innovation, competitive differentiation, and measurable business impact.
The PT combines mastery of technical selling, business acumen, and executive engagement to lead from the front in high-value opportunities. This role requires a deep understanding of customer industries, IT strategies, and application architectures operating comfortably from boardroom to data center, influencing both C-suite decisions and technical execution.
The PT also acts as a field-to-HQ conduit, championing regional insights, delivering structured feedback to product and program teams, and driving the execution of global strategic initiatives such as Fusion adoption, EDC enablement, and product readiness programs.
Above all, the PT is an organizational multiplier, uplifting the technical community through coaching, enablement, and mentorship, and equipping the broader field with repeatable patterns for technical and business success.
Key Responsibilities
1. Strategic Technical Leadership: Deliver Business Results
Provide senior technical leadership for the most critical and strategic opportunities across the region, ensuring EverPure achieves the technical win through differentiated architecture, business value, and competitive strategy. The primary measure of success is your ability to support your region in achieving bookings goals. Convert proactive reach out to engagement and drive company financial performance. Assist core teams in achieving their M1 and M2 targets. To meet expectations, your region should achieve their revenue targets.
- Lead complex pursuits, aligning EverPure’s platform capabilities to customer outcomes.
- Develop and articulate value propositions that connect technology to measurable business impact (ROI, agility, sustainability, risk).
- Build a deep understanding of customer business models, key stakeholders, and application ecosystems.
- Anticipate competitive tactics and proactively position EverPure’s technical and commercial differentiators.
- Lead tailored solution briefings, architectural reviews, and executive presentations for strategic accounts.
- Act as the trusted technical advisor for major customers and account teams.
2. Create Strong Pipeline
Grow pipeline in strategic workloads by creating, shaping, and influencing early-stage opportunities across AI, Analytics, Cyber Resilience, Databases, and Modern Virtualization.
- Identify workload demand and shape early technical direction in top accounts.
- Conduct targeted workload workshops that consistently convert into new opportunities.
- Develop account-specific workload strategies and uncover gaps that translate into pipeline.
- Guide early solution design to ensure EverPure is positioned as the preferred architecture.
3. Technology and Program Stewardship
Drive the regional adoption of HQ technical initiatives and act as the primary conduit back to Product Management, ensuring customer insights, competitive gaps, and field requirements directly shape product direction.
Execution of HQ Programs
- Act as the regional champion for EDC, delivering differentiated messaging, persona-based pitches, and tailored demos.
- Evangelize EverPure’s platform architecture and roadmap through customer and marketing events.
- Align regional SE teams to new releases, feature updates, and performance commitments through structured communication and training.
- Track and report field progress on strategic initiatives, identifying gaps, identify blockers and drive cross-functional alignment to ensure program success.
RFE Ownership
- The PT plays a critical role in shaping EverPure’s product roadmap by bringing data-backed, customer-aligned insights from the field.
- Develop deep awareness of regional customer architectures, partner practices, operational challenges, and vertical trends.
- Identify gaps that materially impact opportunity progression or competitive position.
- Assess the addressable market (TAM) and potential revenue impact of requested features.
- Distinguish one-off asks from recurring, high-impact needs across customers or workloads.
- Evaluate competitive implications and urgency.
4. Regional Thought Leadership and Field Enablement
Operates as a visionary influencer who elevates EverPure’s presence across customers, partners, and the broader ecosystem.
- Represent EverPure as the regional technical authority across executive briefings, strategic customer engagements, industry events, alliances, and community forums.
- Drive regional thought leadership by creating high-quality content such as blogs, webinars, demos, technical deep dives, whitepapers, and field-facing playbooks.
- Amplify EverPure’s innovation story through consistent presence at EverPure events, marketing activities, and technology showcases.
- Act as a force multiplier for SEs and FSAs by coaching them in live opportunities, shaping solution direction, and reinforcing best-practice discovery and qualification.
- Conduct technical clinics, deal reviews, and post-mortem debriefs to elevate field execution and shorten learning cycles.
- Deliver ongoing workshops and enablement sessions that strengthen SE technical depth, storytelling, and business acumen.
WHAT YOU’LL NEED TO BRING TO THIS ROLE…
Qualifications and Requirements
- Highly Motivated/Independent and self-starting
- Expert level knowledge of IT industry trends, broad and deep IT industry experience for Korea and APJ, and a high degree of business acumen.
- Must be able to work in cross-functional teams in an autonomous manner and have a proven track record of working on and leading large IT transformation projects.
- Must have a strong understanding of data and storage technology. (deep understanding of modern IT architecture, applications architecture and integration, Agile application development and DevOps methods, CI/CD, automation principles, hybrid cloud architecture, infrastructure operations, project management, IT security, and data protection).
- Ability to apply experience and confidence to take ownership of EverPure’s solution and create structure when needed to deal with ambiguity or no existing EverPure offering with which to fulfill the customer’s requirements is a must.
- Must have a high degree of diplomacy and a strong emotional quotient.
- A customer-first mentality and focus, with a passion to improve our customer’s business through EverPure’s unique technology and business value
- Product experience across a broad cross-section of technology vendors and specific experience in flash storage technologies
- Strong executive presence and ability to evangelize concepts to a wide range of personas and dispositions
- Proficient in driving for results with a sense of accountability and ability to change pace and focus in dynamically evolving hyper-competitive environment
Preferred Qualifications
- 10+ years (industry relevant) vendor (pre-sales, technical) experience covering the Korea and APJ region
- 7+ years business experience with relevant storage, computer applications, File/Object, high performance architectures.
- Participation in technical community leadership programs such as VMware vExpert, Microsoft MVP, Cisco Champion etc
- End-user technology operations or architecture role experience
- Experience selling to large enterprise accounts in a presales technical role
- Proficiency in English and Korean is required.
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Ready to apply?
Apply to Everpure
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
As a Senior Service Account Manager (Senior SAM), you are responsible for managing and enhancing customer relationships, driving post-sales and support activities, and ensuring the successful deployment and operation of Everpure(formerly Pure Storage) products and solutions. This role is pivotal in orchestrating the customer experience, particularly in our largest and most strategic accounts. The ideal candidate will be a customer advocate with extensive industry-level expertise, a trusted advisor and subject matter expert, focused on leading the way to successfully drive customer satisfaction, retention, and business growth.
WHAT YOU’LL DO
- Customer Relationship Management:
- Drive and nurture customer relationships, accountable for post-sales and support activities. At ease working in a matrixed environment to influence, drive, and execute to ensure all deliverables are completed at the high quality standard expected.
- Serve as a trusted advisor, advocate, and subject matter expert for customers.
- Establish and maintain strong relationships with customers, acting as their primary point of contact.
- Drive large, complex customer engagements across multiple Everpure product lines, functions, and solutions.
- Periodic travel to customer sites for in-person meetings. Travel requirements will vary based on customer assignments, and may be up to 30% in EMEA and APJ regions, up to 15% on average for AMS.
- Coordination and Communication:
- Drive regularly scheduled status calls, providing ongoing status reports summarizing key activities, outstanding issues, and the health and performance of Everpure products.
- Proactively communicate and drive service updates regarding support escalations, incident tracking, problem identification, and issue resolution. Establish clear accountability to drive and assign actions to CX team members to address time sensitive and/or crucial customer issues, for continuity of customer engagement.
- Engage in all high-severity issues, orchestrating and driving to completion. This includes engaging outside of normal business hours and ramping up backup team members for smooth hand-offs as needed.
- Drive regularly scheduled meetings with customers to coordinate successful Everpure product deployments and solutions.
- Service Delivery
- Own the overall customer service delivery relationship, orchestrating the customer experience for Everpure's large, strategic accounts.
- Manage service delivery including inventory management, best practice guidance, support engagements, and customer training opportunities.
- Orchestrate large internal Everpure teams, influencing across engineering, product management, and legal to deliver a holistic customer experience.
- Implementation and Deployment:
- Manage and coordinate Everpure implementations within prescribed change control windows, in collaboration with CX team members, account team, and customers.
- Conduct professional and relevant operational and strategic management reviews, including proactive risk analyses, deployments, migrations, capacity planning, and expansions.
- Customer Advocacy:
- Advocate customer requirements for product features and functionalities, driving their prioritization with Pure's product management and engineering organizations.
- Collaborate with internal account teams to identify new, customer-inspired opportunities and business solutions.
- Recommend solutions to improve customer adoption and address product concerns.
- Knowledge Sharing and Mentorship:
- Develop, maintain, and share a deep understanding and knowledge of Everpure’s products and services.
- Guide and mentor Service Account Managers.
- Create and deliver internal content to promote knowledge sharing, best practices, and expand team educational opportunities.
- Provide thought leadership and guidance on internal initiatives to improve the customer and employee experience.
- Strategic Planning and Reviews:
- Provide key insights in sales and services growth planning sessions.
- Conduct quarterly onsite or virtual reviews and roadmap discussions.
- Accelerate customers' business priorities and operational objectives through analyses of environment, roadmap, and IT initiatives.
- Customer Asset Management:
- Hold extended team members accountable to ensure all customer assets are tracked and maintained in internal databases.
- Develop and maintain a thorough understanding of customer environments to identify and mitigate risks, playing a key role in driving risk mitigation to completion.
WHAT YOU BRING
- Proven experience in a customer-facing role within the technology or data storage industry, orchestrating large, complex strategic accounts.
- Possesses strong project management skills, capable of coordinating multiple projects and resources effectively to meet tight deadlines and deliver successful outcomes.
- Excellent executive-level communication skills and the ability to manage stakeholder relationships effectively.
- Deep understanding of Everpure products and services, or the ability to quickly learn and apply this knowledge.
- Strong analytical skills and the ability to conduct risk analyses, capacity planning, and other strategic reviews.
- Ability to influence and collaborate across various internal teams and drive customer-inspired solutions.
- Expertise in mentoring and guiding junior team members.
#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Ready to apply?
Apply to Everpure
MinIO is the industry leader in high-performance object storage and the company behind the world’s fastest, most widely deployed object store, powering production infrastructure for more than half of the Fortune 500, including 9 of the 10 largest global automakers and all 10 of the largest U.S. banks. Our enterprise offering, AIStor, is engineered to handle the scale, speed, and pressure of modern AI and analytics workloads—from terabytes to exabytes—all in a single namespace.
We are seeking a technical, creative, and entrepreneurial Enterprise Account Executive to drive MinIO’s next stage of growth in Seoul. This is a role for a proven seller who can combine technical depth in storage, data infrastructure, data lake/lakehouse, AI/ML, and HPC environments with the ability to close complex $250K+ enterprise deals. The ideal candidate has experience competing against legacy storage solutions, thrives in a startup environment, and brings a mix of creativity, persistence, and technical credibility to win transformative deals.
What You Will Do
- Drive New Business Acquisition: Actively prospect and identify enterprise opportunities, leveraging your network and creative outreach to generate pipeline and close high-value deals
- Technical & Vision Selling: Confidently articulate how MinIO delivers transformational outcomes for data infrastructure, AI/ML, and HPC not just incremental improvements. Translate technical capabilities into compelling business value.
- Close Complex Deals: Own the full sales cycle from lead to close, with a focus on $250K+ opportunities and annual quota attainment of $1.5M+
- Compete & Win Against Legacy Software: Position MinIO against traditional storage vendors by demonstrating the advantages of cloud-native, S3-compatible object storage for modern workloads.
- Educate & Influence: Teach prospects about AI infrastructure optimization and data architecture modernization, leading them beyond product comparisons to strategic transformation.
- Quantify Value: Build business cases and ROI models that include quantified benefits, risk mitigation, and financial justification.
- Partner-First Territory Strategy: Build and execute partner-led co-selling strategies, working with channel and alliance partners to expand territory coverage and accelerate deals.
- Cross-Functional Collaboration: Partner with Solutions Engineering, Product, and Marketing to deliver tailored solutions, ensure successful POCs, and create a seamless customer experience.
- Forecasting & Planning: Maintain disciplined pipeline management, accurate forecasting, and clear account strategies that support predictable and scalable revenue growth.
Your Skills and Experience
- Enterprise Sales Expertise: 7+ years of enterprise sales experience with consistent quota attainment ($1.5M+) and average deal sizes of $250K+.
- Technical Acumen: Strong knowledge of storage, data infrastructure, data lakehouse, AI/ML, and HPC environments. Able to engage technical stakeholders and translate technical concepts into business impact.
- Partner-Led Approach: History of building co-selling strategies with channel and alliance partners to scale market presence.
- Vision & Thought Leadership: Skilled at leading transformation sales by shaping buyer thinking and providing unique customer insights.
- Competitive Selling: Proven ability to sell against legacy storage solutions and displace entrenched vendors with a differentiated value proposition.
- Startup Experience: Demonstrated success in fast-paced, entrepreneurial environments where creativity and adaptability are essential.
- Challenger Mindset: Skilled at teaching, tailoring, and challenging customer perspectives to unlock new opportunities.
- Network & Territory Expertise: Deep relationships within the territory, including decision makers and influencers who can be leveraged to accelerate business.
- Communication & Influence: Exceptional presentation, negotiation, and relationship-building skills with both technical and executive stakeholders.
- Education: BA/BS in computer science, engineering, business, or related field; MBA preferred.
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Ready to apply?
Apply to MinIOWHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
역할목표 : Sales Associate (PT30/주30시간)
판매 사원(Sales Associate)은 ALO의 브랜드 경험과 미션을 실현하며 매장의 판매 목표 달성에 기여하는 역할입니다.
진정성 있는 소통, 전문적인 제품 교육, 그리고 ALO 커뮤니티와 문화 소개를 통해 모든 고객에게 자연스럽고 훌륭한 경험을 제공합니다.SA는 기능, 장점, 원단, 활용도, 디자인, 케어 방법 등 전반적인 제품 지식에 능통한 전문가이며, 팀워크와 피드백 중심의 문화를 즐기는 역할입니다. 이 역할은 매장에서의 근무를 기반으로 합니다.
주요 직무 책임
- 매장 리더십 및 회사 목표와 일치하는 방식으로 비즈니스와 매장 환경에 긍정적인 영향을 미칩니다.
- ALO의 Flow 이니셔티브를 리드하여 생산성과 효율성을 극대화하고 판매 목표를 초과 달성합니다.
- 고객 참여를 적극적으로 이끌며, 친절하고 편안하게 쇼핑할 수 있는 환경을 제공합니다.
- 고객과 매일 신뢰 관계를 구축합니다.
- 리더십 팀과 협업하여 각종 리포트를 분석하고 전략을 수립하며, 성과 향상을 위한 실행 계획 수립을 지원합니다.
- 매장 전 영역에서 판매 이니셔티브를 주도하고, 최적의 매장 운영을 위한 인력 운영 솔루션을 제안합니다.
- 매장 목표, 회사 커뮤니케이션, 이니셔티브, 신제품 출시 등 필요한 정보를 숙지하고 고객 대상 교육 이니셔티브를 수행합니다.
- ALO의 비즈니스 모델(리테일, 요가, 카페)을 깊이 있게 이해하고, 자신 있게 소개합니다.
- 회사의 도구, 인센티브, 전략을 활용해 매장 목표 달성을 지원합니다.
- 고객 요구를 빠르고 정확하게 파악하여 만족스러운 쇼핑 경험을 보장합니다.
- 고객과 직원에게 Alo의 제품, 커뮤니티, 문화를 교육합니다.
- 매장 리더십과 함께 우선순위를 파악하고 최상의 운영 전략을 바탕으로 일일 스케줄을 수립 및 운영합니다.
- 배송 처리, 제품 입출고 보조, 비주얼 머천다이징 지원, 데일리 리플레니시 작업 등을 수행합니다.
- 매장 및 백룸의 모든 업무가 회사 정책 및 절차에 따라 정확하게 진행되도록 관리합니다.
- 매장과 백룸 전반을 지속적으로 이동하며 근무해야 하며, 고객 응대 외 시간에는 매장을 깨끗하고 안전하며 효율적으로 유지하기 위한 다양한 업무를 수행합니다.
자격 요건
- 고객 중심의 판매 환경에서 1년 이상의 경력 보유자 우대
- 뛰어난 고객 경험 제공에 대한 열정
- Alo의 핵심 원칙과 가치에 대한 공감 및 실천
- 개인 및 팀 단위 성과 향상에 대한 강한 동기
- 매장 내 모든 공간에서 지속적인 이동이 가능한 분
- 최대 50파운드(약 23kg) 무게를 들거나 밀고 운반할 수 있는 신체 능력
- 들어 올리기, 구부리기, 앉기, 기기, 비틀기, 사다리 오르내리기 등 기본적인 신체 활동 가능자
- 근무 시간 동안 지속적으로 서서 이동할 수 있는 분
- 주말 및 공휴일을 포함한 스케줄 근무가 가능한 분
- 주30시간 이상 / 주 4-5일 근무가 가능한 분
Role Objective
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
- Ensure engagement with customers and provide a friendly and easy to shop environment
- Continue to build the client relationship daily with our customers
- In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
- Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
- Leverages company tools, incentives, and strategies to support meeting store goals
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Educates guests and staff on our product, community and culture
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales Associate Qualifications
- Preferred 1+ years prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Aligns with and embodies ALO’s Guiding Principles
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
Notification of Results
We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner.
#LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
역할목표 : Sales Associate (PT30/주30시간)
판매 사원(Sales Associate)은 ALO의 브랜드 경험과 미션을 실현하며 매장의 판매 목표 달성에 기여하는 역할입니다.
진정성 있는 소통, 전문적인 제품 교육, 그리고 ALO 커뮤니티와 문화 소개를 통해 모든 고객에게 자연스럽고 훌륭한 경험을 제공합니다.SA는 기능, 장점, 원단, 활용도, 디자인, 케어 방법 등 전반적인 제품 지식에 능통한 전문가이며, 팀워크와 피드백 중심의 문화를 즐기는 역할입니다. 이 역할은 매장에서의 근무를 기반으로 합니다.
주요 직무 책임
- 매장 리더십 및 회사 목표와 일치하는 방식으로 비즈니스와 매장 환경에 긍정적인 영향을 미칩니다.
- ALO의 Flow 이니셔티브를 리드하여 생산성과 효율성을 극대화하고 판매 목표를 초과 달성합니다.
- 고객 참여를 적극적으로 이끌며, 친절하고 편안하게 쇼핑할 수 있는 환경을 제공합니다.
- 고객과 매일 신뢰 관계를 구축합니다.
- 리더십 팀과 협업하여 각종 리포트를 분석하고 전략을 수립하며, 성과 향상을 위한 실행 계획 수립을 지원합니다.
- 매장 전 영역에서 판매 이니셔티브를 주도하고, 최적의 매장 운영을 위한 인력 운영 솔루션을 제안합니다.
- 매장 목표, 회사 커뮤니케이션, 이니셔티브, 신제품 출시 등 필요한 정보를 숙지하고 고객 대상 교육 이니셔티브를 수행합니다.
- ALO의 비즈니스 모델(리테일, 요가, 카페)을 깊이 있게 이해하고, 자신 있게 소개합니다.
- 회사의 도구, 인센티브, 전략을 활용해 매장 목표 달성을 지원합니다.
- 고객 요구를 빠르고 정확하게 파악하여 만족스러운 쇼핑 경험을 보장합니다.
- 고객과 직원에게 Alo의 제품, 커뮤니티, 문화를 교육합니다.
- 매장 리더십과 함께 우선순위를 파악하고 최상의 운영 전략을 바탕으로 일일 스케줄을 수립 및 운영합니다.
- 배송 처리, 제품 입출고 보조, 비주얼 머천다이징 지원, 데일리 리플레니시 작업 등을 수행합니다.
- 매장 및 백룸의 모든 업무가 회사 정책 및 절차에 따라 정확하게 진행되도록 관리합니다.
- 매장과 백룸 전반을 지속적으로 이동하며 근무해야 하며, 고객 응대 외 시간에는 매장을 깨끗하고 안전하며 효율적으로 유지하기 위한 다양한 업무를 수행합니다.
자격 요건
- 고객 중심의 판매 환경에서 1년 이상의 경력 보유자 우대
- 뛰어난 고객 경험 제공에 대한 열정
- Alo의 핵심 원칙과 가치에 대한 공감 및 실천
- 개인 및 팀 단위 성과 향상에 대한 강한 동기
- 매장 내 모든 공간에서 지속적인 이동이 가능한 분
- 최대 50파운드(약 23kg) 무게를 들거나 밀고 운반할 수 있는 신체 능력
- 들어 올리기, 구부리기, 앉기, 기기, 비틀기, 사다리 오르내리기 등 기본적인 신체 활동 가능자
- 근무 시간 동안 지속적으로 서서 이동할 수 있는 분
- 주말 및 공휴일을 포함한 스케줄 근무가 가능한 분
- PT30 - 주30, 주 4-5일(1일 6-8시간) 근무가 가능한 분
Role Objective
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
- Ensure engagement with customers and provide a friendly and easy to shop environment
- Continue to build the client relationship daily with our customers
- In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
- Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
- Leverages company tools, incentives, and strategies to support meeting store goals
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Educates guests and staff on our product, community and culture
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales Associate Qualifications
- Preferred 1+ years prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Aligns with and embodies ALO’s Guiding Principles
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
Notification of Results
We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner.
#LI-JJ1
#LI-2
#li-onsit
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
역할목표 : Sales Associate (PT30/주30시간)
판매 사원(Sales Associate)은 ALO의 브랜드 경험과 미션을 실현하며 매장의 판매 목표 달성에 기여하는 역할입니다.
진정성 있는 소통, 전문적인 제품 교육, 그리고 ALO 커뮤니티와 문화 소개를 통해 모든 고객에게 자연스럽고 훌륭한 경험을 제공합니다.
SA는 기능, 장점, 원단, 활용도, 디자인, 케어 방법 등 전반적인 제품 지식에 능통한 전문가이며, 팀워크와 피드백 중심의 문화를 즐기는 역할입니다. 이 역할은 매장에서의 근무를 기반으로 합니다.
주요 직무 책임
- 매장 리더십 및 회사 목표와 일치하는 방식으로 비즈니스와 매장 환경에 긍정적인 영향을 미칩니다.
- ALO의 Flow 이니셔티브를 리드하여 생산성과 효율성을 극대화하고 판매 목표를 초과 달성합니다.
- 고객 참여를 적극적으로 이끌며, 친절하고 편안하게 쇼핑할 수 있는 환경을 제공합니다.
- 고객과 매일 신뢰 관계를 구축합니다.
- 리더십 팀과 협업하여 각종 리포트를 분석하고 전략을 수립하며, 성과 향상을 위한 실행 계획 수립을 지원합니다.
- 매장 전 영역에서 판매 이니셔티브를 주도하고, 최적의 매장 운영을 위한 인력 운영 솔루션을 제안합니다.
- 매장 목표, 회사 커뮤니케이션, 이니셔티브, 신제품 출시 등 필요한 정보를 숙지하고 고객 대상 교육 이니셔티브를 수행합니다.
- ALO의 비즈니스 모델(리테일, 요가, 카페)을 깊이 있게 이해하고, 자신 있게 소개합니다.
- 회사의 도구, 인센티브, 전략을 활용해 매장 목표 달성을 지원합니다.
- 고객 요구를 빠르고 정확하게 파악하여 만족스러운 쇼핑 경험을 보장합니다.
- 고객과 직원에게 ALO의 제품, 커뮤니티, 문화를 교육합니다.
- 매장 리더십과 함께 우선순위를 파악하고 최상의 운영 전략을 바탕으로 일일 스케줄을 수립 및 운영합니다.
- 배송 처리, 제품 입출고 보조, 비주얼 머천다이징 지원, 데일리 리플레니시 작업 등을 수행합니다.
- 매장 및 백룸의 모든 업무가 회사 정책 및 절차에 따라 정확하게 진행되도록 관리합니다.
- 매장과 백룸 전반을 지속적으로 이동하며 근무해야 하며, 고객 응대 외 시간에는 매장을 깨끗하고 안전하며 효율적으로 유지하기 위한 다양한 업무를 수행합니다.
자격 요건
- 고객 중심의 판매 환경에서 1년 이상의 경력 보유자 우대
- 뛰어난 고객 경험 제공에 대한 열정
- ALO의 핵심 원칙과 가치에 대한 공감 및 실천
- 개인 및 팀 단위 성과 향상에 대한 강한 동기
- 매장 내 모든 공간에서 지속적인 이동이 가능한 분
- 최대 50파운드(약 23kg) 무게를 들거나 밀고 운반할 수 있는 신체 능력
- 들어 올리기, 구부리기, 앉기, 기기, 비틀기, 사다리 오르내리기 등 기본적인 신체 활동 가능자
- 근무 시간 동안 지속적으로 서서 이동할 수 있는 분
- 주말 및 공휴일을 포함한 스케줄 근무가 가능한 분
- 주 30시간 이상 근무가 가능하신 분 (주4-5일)
Role Objective
Role Objective
The Sales Associate works to achieve store sales goals by setting the Alo experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading Alo’s Flow initiatives, while optimizing productivity and efficiency
- Ensure engagement with customers and provide a friendly and easy to shop environment
- Continue to build the client relationship daily with our customers
- In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
- Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
- Leverages company tools, incentives, and strategies to support meeting store goals
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Educates guests and staff on our product, community and culture
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales Associate Qualifications
- Preferred 1+ years prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Aligns with and embodies Alo’s Guiding Principles
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
Notification of Results
We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner.
#LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
역할목표 : Sales Associate (PT30/주30시간)
역할 세부 목표
판매 사원(Sales Associate)은 ALO의 브랜드 경험과 미션을 실현하며 매장의 판매 목표 달성에 기여하는 역할입니다.
진정성 있는 소통, 전문적인 제품 교육, 그리고 ALO 커뮤니티와 문화 소개를 통해 모든 고객에게 자연스럽고 훌륭한 경험을 제공합니다.SA는 기능, 장점, 원단, 활용도, 디자인, 케어 방법 등 전반적인 제품 지식에 능통한 전문가이며, 팀워크와 피드백 중심의 문화를 즐기는 역할입니다. 이 역할은 매장에서의 근무를 기반으로 합니다.
주요 직무 책임
- 매장 리더십 및 회사 목표와 일치하는 방식으로 비즈니스와 매장 환경에 긍정적인 영향을 미칩니다.
- ALO의 Flow 이니셔티브를 리드하여 생산성과 효율성을 극대화하고 판매 목표를 초과 달성합니다.
- 고객 참여를 적극적으로 이끌며, 친절하고 편안하게 쇼핑할 수 있는 환경을 제공합니다.
- 고객과 매일 신뢰 관계를 구축합니다.
- 리더십 팀과 협업하여 각종 리포트를 분석하고 전략을 수립하며, 성과 향상을 위한 실행 계획 수립을 지원합니다.
- 매장 전 영역에서 판매 이니셔티브를 주도하고, 최적의 매장 운영을 위한 인력 운영 솔루션을 제안합니다.
- 매장 목표, 회사 커뮤니케이션, 이니셔티브, 신제품 출시 등 필요한 정보를 숙지하고 고객 대상 교육 이니셔티브를 수행합니다.
- ALO의 비즈니스 모델(리테일, 요가, 카페)을 깊이 있게 이해하고, 자신 있게 소개합니다.
- 회사의 도구, 인센티브, 전략을 활용해 매장 목표 달성을 지원합니다.
- 고객 요구를 빠르고 정확하게 파악하여 만족스러운 쇼핑 경험을 보장합니다.
- 고객과 직원에게 Alo의 제품, 커뮤니티, 문화를 교육합니다.
- 매장 리더십과 함께 우선순위를 파악하고 최상의 운영 전략을 바탕으로 일일 스케줄을 수립 및 운영합니다.
- 배송 처리, 제품 입출고 보조, 비주얼 머천다이징 지원, 데일리 리플레니시 작업 등을 수행합니다.
- 매장 및 백룸의 모든 업무가 회사 정책 및 절차에 따라 정확하게 진행되도록 관리합니다.
- 매장과 백룸 전반을 지속적으로 이동하며 근무해야 하며, 고객 응대 외 시간에는 매장을 깨끗하고 안전하며 효율적으로 유지하기 위한 다양한 업무를 수행합니다.
자격 요건
- 고객 중심의 판매 환경에서 1년 이상의 경력 보유자 우대
- 뛰어난 고객 경험 제공에 대한 열정
- Alo의 핵심 원칙과 가치에 대한 공감 및 실천
- 개인 및 팀 단위 성과 향상에 대한 강한 동기
- 매장 내 모든 공간에서 지속적인 이동이 가능한 분
- 최대 50파운드(약 23kg) 무게를 들거나 밀고 운반할 수 있는 신체 능력
- 들어 올리기, 구부리기, 앉기, 기기, 비틀기, 사다리 오르내리기 등 기본적인 신체 활동 가능자
- 근무 시간 동안 지속적으로 서서 이동할 수 있는 분
- 주말 및 공휴일을 포함한 스케줄 근무가 가능한 분
- 주30시간 이상 / 주 4-5일 근무가 가능한 분
Role Objective
The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.
Key Job Responsibilities
- Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
- Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
- Ensure engagement with customers and provide a friendly and easy to shop environment
- Continue to build the client relationship daily with our customers
- In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
- Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
- Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
- Leverages company tools, incentives, and strategies to support meeting store goals
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Educates guests and staff on our product, community and culture
- Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
- Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
- Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
- Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales Associate Qualifications
- Preferred 1+ years prior work experience in a client-centric, sales environment
- Passion for customer service and delivering exceptional experiences
- Aligns with and embodies ALO’s Guiding Principles
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Requires constant movement in and around all areas of store
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
Notification of Results
We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner.
#LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Assistant Store Manager - Sales & Service (Sales&Service Manager)
Assistant Store Manager - Operations & Visual (Operations&Visual Manager, 경우에 따라 두 카테고리가 나뉘어질 수 있습니다.)
Sales&Service Manager
판매 및 서비스 매니저는 매장 리더십 팀의 일원으로서, 매장 내 ALO 비즈니스 및 고객 경험을 담당합니다. 비즈니스 목표치, 판매, 고객 경험 그리고 ALO 가치관을 실천하는 인재 육성에 열정적입니다. 이 역할의 목표는 고객에게 탁월한 매장 경험을 제공하게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.
판매 및 서비스 리더
- 총괄 매니저와 파트너로서 협력하여 판매 기회를 살피고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
- 고객과의 상호작용 및 기술적인 제품 안내 수준을 평가하고 팀원이 부족한 점을 보완하는 데 도움이 되는 피드백과 코칭을 제공하는 방식으로 판매 및 서비스 팀을 감독하여 매장에서의 탁월한 고객 경험 제공을 지원
- 매일 지속적으로 고객과 관계 형성
- 인력 솔루션을 개발하여 효과적인 매장 운영을 돕고, 매장 전반의 판매 이니셔티브를 주도
- 총괄 매니저와 파트너로서 협력하여 매장의 판매 및 서비스 전략을 수립하고 판매 및 서비스 팀과 함께 구현
비즈니스 리더
- 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
- 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
- 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획
인재 리더
- 판매, 서비스, 커뮤니티 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
- 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, 효과적인 커뮤니케이션을 정기적으로 장려하여 팀 주도
- 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
- 총괄 매니저/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립
비즈니스 파트너
- ALO 판매 및 서비스 모델을 기반으로 특정 경험 제공의 실행을 감독하여 운영 효율성 유지
- 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 모든 수준의 조직 목표 달성을 지원
- 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales & Service Leader
- Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
- Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
- Continue to build the client relationship daily with our customers
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
- Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager
Business Partner
- Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
- Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Operations&Visual Manager
역할 세부 목표
운영 및 비주얼 매니저는 매장 리더십 팀의 일원으로서 매장 내 ALO 운영 및 비주얼 전략을 담당합니다. 또한 재고 관리, 인력 계획, 스케줄 관리, 비주얼 구현에 열정적이며, 효율적이고 효과적인 매장 운영에 집중합니다. 이 역할의 목표는 매장이 언제든지 고객을 맞이할 만반의 준비를 갖추게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.
운영 및 비주얼 리더
- 주요 운영 및 비주얼 프로세스 실행을 감독하고 지원
- 총괄 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
- 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
- 재고 품목 개수의 정확성을 보장하고 효과적인 제품 입고를 위해 직원 근무 시간을 조율하여 판매율 관리 지원
- 안전한 근무 환경을 조성하고 효율적인 운영 지원
비즈니스 리더
- 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
- 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
- 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획
인재 리더
- 운영 및 비주얼 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
- 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, KPI 또는 결과 중심의 효과적인 커뮤니케이션 장려를 통해 팀 주도
- 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
- 총괄/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립
FLOW 경험 리더
- FLOW 경험 제공을 감독하는 동시에 운영 효율성 유지
- 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 조직의 목표 달성을 지원하고 재고 및 판매 공간의 KPI 달성
- 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유
Objective
The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations & Visual Leader
- Oversee and support execution of key operational and visual processes
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Champion strong visual standards for the salesfloor by leveraging business performance data
- Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
- Supports a safe work environment and efficient operation
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager
Flow Experience Leader
- Oversees the execution of Flow experience deliverables while protecting operational efficiency
- Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
자격 요건
- 리테일 또는 관련 업계 리더십 경력 3~5년
- MS Office(Word, Excel, Outlook) 관련 실무 지식
- 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
- 변화하는 환경에서 여러 업무를 동시에 처리할 수 있는 능력으로 민첩성 발휘
- 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
- 매장의 모든 구역을 계속 이동해야 함
- ALO의 기본 원칙 준수 및 체화
- 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
- 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
- 근무 내내 서 있고 움직일 수 있음
- 주말 및 공휴일, 오픈/마감조 근무 가능
- 서울, 수도권 내 근무 가능
스케줄
비즈니스와 팀의 요구를 충족할 수 있는 균형 잡힌 스케줄 계획을 위해, 모든 정규직 직원은 매장 오픈 시간, 매장 마감 시간 그리고 주말에 근무할 수 있어야 합니다. 모든 직원은 예외 없이 미국 추수감사절(블랙 프라이데이, 추수감사절 주말 포함)부터 연말 시즌 마지막(1월 첫째 주)까지로 (로컬사정에 따라 해당 기간은 변경될 수 있습니다.) 회사가 규정한 휴가 금지 기간에 근무할 수 있어야 합니다.
ALO KOREA는 현재 서울 내 5개(도산플래그십, 한남, 더현대서울, 롯데백화점본점, 롯데백화점잠실점) 매장을 오픈하여 많은 고객님과 밝은 에너지를 공유하며 새로운 Luxury Wellness의 경험을 만들어가고 있습니다.
문서 보존 및 반환 정책
모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
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WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Assistant Store Manager - Sales & Service (Sales&Service Manager)
Assistant Store Manager - Operations & Visual (Operations&Visual Manager, 경우에 따라 두 카테고리가 나뉘어집니다.)
Sales&Service Manager
판매 및 서비스 매니저는 매장 리더십 팀의 일원으로서, 매장 내 ALO 비즈니스 및 고객 경험을 담당합니다. 비즈니스 목표치, 판매, 고객 경험 그리고 ALO 가치관을 실천하는 인재 육성에 열정적입니다. 이 역할의 목표는 고객에게 탁월한 매장 경험을 제공하게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.
판매 및 서비스 리더
- 총괄 매니저와 파트너로서 협력하여 판매 기회를 살피고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
- 고객과의 상호작용 및 기술적인 제품 안내 수준을 평가하고 팀원이 부족한 점을 보완하는 데 도움이 되는 피드백과 코칭을 제공하는 방식으로 판매 및 서비스 팀을 감독하여 매장에서의 탁월한 고객 경험 제공을 지원
- 매일 지속적으로 고객과 관계 형성
- 인력 솔루션을 개발하여 효과적인 매장 운영을 돕고, 매장 전반의 판매 이니셔티브를 주도
- 총괄 매니저와 파트너로서 협력하여 매장의 판매 및 서비스 전략을 수립하고 판매 및 서비스 팀과 함께 구현
비즈니스 리더
- 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
- 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
- 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획
인재 리더
- 판매, 서비스, 커뮤니티 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
- 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, 효과적인 커뮤니케이션을 정기적으로 장려하여 팀 주도
- 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
- 총괄 매니저/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립
비즈니스 파트너
- ALO 판매 및 서비스 모델을 기반으로 특정 경험 제공의 실행을 감독하여 운영 효율성 유지
- 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 모든 수준의 조직 목표 달성을 지원
- 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Sales & Service Leader
- Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
- Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
- Continue to build the client relationship daily with our customers
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
- Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager
Business Partner
- Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
- Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
Operations&Visual Manager
역할 세부 목표
운영 및 비주얼 매니저는 매장 리더십 팀의 일원으로서 매장 내 ALO 운영 및 비주얼 전략을 담당합니다. 또한 재고 관리, 인력 계획, 스케줄 관리, 비주얼 구현에 열정적이며, 효율적이고 효과적인 매장 운영에 집중합니다. 이 역할의 목표는 매장이 언제든지 고객을 맞이할 만반의 준비를 갖추게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.
운영 및 비주얼 리더
- 주요 운영 및 비주얼 프로세스 실행을 감독하고 지원
- 총괄 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
- 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
- 재고 품목 개수의 정확성을 보장하고 효과적인 제품 입고를 위해 직원 근무 시간을 조율하여 판매율 관리 지원
- 안전한 근무 환경을 조성하고 효율적인 운영 지원
비즈니스 리더
- 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
- 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
- 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획
인재 리더
- 운영 및 비주얼 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
- 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, KPI 또는 결과 중심의 효과적인 커뮤니케이션 장려를 통해 팀 주도
- 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
- 총괄/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립
FLOW 경험 리더
- FLOW 경험 제공을 감독하는 동시에 운영 효율성 유지
- 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 조직의 목표 달성을 지원하고 재고 및 판매 공간의 KPI 달성
- 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유
Objective
The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently.
Operations & Visual Leader
- Oversee and support execution of key operational and visual processes
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Champion strong visual standards for the salesfloor by leveraging business performance data
- Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
- Supports a safe work environment and efficient operation
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager
Flow Experience Leader
- Oversees the execution of Flow experience deliverables while protecting operational efficiency
- Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
자격 요건
- 리테일 또는 관련 업계 리더십 경력 3~5년
- MS Office(Word, Excel, Outlook) 관련 실무 지식
- 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
- 변화하는 환경에서 여러 업무를 동시에 처리할 수 있는 능력으로 민첩성 발휘
- 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
- 매장의 모든 구역을 계속 이동해야 함
- ALO의 기본 원칙 준수 및 체화
- 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
- 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
- 근무 내내 서 있고 움직일 수 있음
- 주말 및 공휴일, 오픈/마감조 근무 가능
- 서울, 수도권 내 근무 가능
스케줄
비즈니스와 팀의 요구를 충족할 수 있는 균형 잡힌 스케줄 계획을 위해, 모든 정규직 직원은 매장 오픈 시간, 매장 마감 시간 그리고 주말에 근무할 수 있어야 합니다. 모든 직원은 예외 없이 미국 추수감사절(블랙 프라이데이, 추수감사절 주말 포함)부터 연말 시즌 마지막(1월 첫째 주)까지로 (로컬사정에 따라 해당 기간은 변경될 수 있습니다.) 회사가 규정한 휴가 금지 기간에 근무할 수 있어야 합니다.
ALO KOREA는 현재 서울 내 5개(도산플래그십, 한남, 더현대서울, 롯데백화점본점, 롯데백화점잠실점) 매장을 오픈하여 많은 고객님과 밝은 에너지를 공유하며 새로운 Luxury Wellness의 경험을 만들어가고 있습니다.
문서 보존 및 반환 정책
모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
#LI-JJ1
#LI-4
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
직책: Operation Associate (PT30/주30시간)
역할 세부 목표
운영 어소시에이트는 매장 팀의 일원으로서, 수익성과 효율성 향상을 담당합니다. 운영 어소시에이트는 운영 및 비주얼 관리 팀과 긴밀하게 협업하여 업무를 개시 및 완료하고 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 동시에 최적의 결과를 달성하도록 돕습니다. 이 역할은 매장근무를 기반으로 합니다.
주요 업무
- 재고 정확성을 극대화하고 재고손실을 줄이는 데 집중하여 재고 관리 프로세스를 효율적으로 실행
- 총괄/매장 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
- 출하, 수령 및 처리, 반품 이관, 판매 공간 정리, 일일 중간 제품 확충, 제품 재배치, 비품 관리 등의 주요 운영 업무 실행 지원
- 강력한 판매 공간 비주얼 표준 유지 및 적용
- 긴밀한 협업을 바탕으로 보고, 예산, 비용, 재고 관리, 비품, 벤더 관계, 기술, 설비를 관리함으로써 매장 전반을 유지 관리하고 운영 성과 극대화
- 강력한 창고 표준 및 프로세스를 통해 안전한 근무 환경 조성과 효율적인 운영 지원 • 판매 공간에서 능동적으로 움직이며 비즈니스, 팀, 고객의 요구를 파악 및 충족
- 운영 및 비주얼 관리 팀과 파트너로서 협력하여 회사 수준의 운영 중심 지침, 프로젝트, 이니셔티브 실행
- 출하 처리를 돕고 원활한 제품 흐름(비주얼 머천다이징 배치, 일일 제품 적시 확충 포함) 지원
- 지표를 활용하여 비즈니스 성장 전략 수립을 지원하는 뛰어난 비즈니스 감각 보유
- 고객의 요구를 신속하게 충족하고 효과적으로 고객 만족 실현 • 제품 관련 우려를 파악하고 재고 요구를 전달하여 비즈니스 목표 달성 지원
- 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.
운영 어소시에이트 자격 요건
- 고객 중심 환경, 판매 또는 운영 부문에서 1년 이상 경력 보유
- 매장의 모든 구역을 계속 다녀야 함
- 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
- 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
- 근무 내내 서 있고 움직일 수 있음
- 고객 서비스와 우수한 경험 제공에 대한 열정을 갖고 있음
- 결과를 달성하고 개인과 팀으로서 우수한 성과를 내고자 하는 목표 의식을 갖고 스스로 동기 부여
- ALO의 기본 원칙 준수 및 체화
- 주말,공휴일 근무를 포함한 스케줄 근무 가능한 분
- 주30시간이상 /주4-5일 근무가 가능한 분
문서 보존 및 반환 정책
모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.
결과 통지
모든 지원자에 대해 이메일 또는 문자 메시지로 채용 결정을 통지합니다. 귀중한 시간을 내어 채용 프로세스에 참여해 주셔서 감사하며, 새로운 소식이 있으면 모든 지원자에게 시의적절하게 알려드리겠습니다.
Role Objective
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Support other areas of the business, including Sales & Service and Cashier, as needed
Operations Associate Qualifications
- 1+ years prior work experience in a client-centric, sales & operational environment
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Passion for customer service and delivering exceptional experiences
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
Notification of Results
We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner.
#LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
직책: Operation Associate (PT30/주30시간)
역할 세부 목표
운영 어소시에이트는 매장 팀의 일원으로서, 수익성과 효율성 향상을 담당합니다. 운영 어소시에이트는 운영 및 비주얼 관리 팀과 긴밀하게 협업하여 업무를 개시 및 완료하고 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 동시에 최적의 결과를 달성하도록 돕습니다. 이 역할은 매장근무를 기반으로 합니다.
주요 업무
- 재고 정확성을 극대화하고 재고손실을 줄이는 데 집중하여 재고 관리 프로세스를 효율적으로 실행
- 총괄/매장 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
- 출하, 수령 및 처리, 반품 이관, 판매 공간 정리, 일일 중간 제품 확충, 제품 재배치, 비품 관리 등의 주요 운영 업무 실행 지원
- 강력한 판매 공간 비주얼 표준 유지 및 적용
- 긴밀한 협업을 바탕으로 보고, 예산, 비용, 재고 관리, 비품, 벤더 관계, 기술, 설비를 관리함으로써 매장 전반을 유지 관리하고 운영 성과 극대화
- 강력한 창고 표준 및 프로세스를 통해 안전한 근무 환경 조성과 효율적인 운영 지원 • 판매 공간에서 능동적으로 움직이며 비즈니스, 팀, 고객의 요구를 파악 및 충족
- 운영 및 비주얼 관리 팀과 파트너로서 협력하여 회사 수준의 운영 중심 지침, 프로젝트, 이니셔티브 실행
- 출하 처리를 돕고 원활한 제품 흐름(비주얼 머천다이징 배치, 일일 제품 적시 확충 포함) 지원
- 지표를 활용하여 비즈니스 성장 전략 수립을 지원하는 뛰어난 비즈니스 감각 보유
- 고객의 요구를 신속하게 충족하고 효과적으로 고객 만족 실현 • 제품 관련 우려를 파악하고 재고 요구를 전달하여 비즈니스 목표 달성 지원
- 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.
운영 어소시에이트 자격 요건
- 고객 중심 환경, 판매 또는 운영 부문에서 1년 이상 경력 보유
- 매장의 모든 구역을 계속 다녀야 함
- 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
- 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
- 근무 내내 서 있고 움직일 수 있음
- 고객 서비스와 우수한 경험 제공에 대한 열정을 갖고 있음
- 결과를 달성하고 개인과 팀으로서 우수한 성과를 내고자 하는 목표 의식을 갖고 스스로 동기 부여
- ALO의 기본 원칙 준수 및 체화
- 주말,공휴일 근무를 포함한 스케줄 근무 가능한 분
- 주30시간이상 /주4-5일 근무가 가능한 분
문서 보존 및 반환 정책
모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.
결과 통지
모든 지원자에 대해 이메일 또는 문자 메시지로 채용 결정을 통지합니다. 귀중한 시간을 내어 채용 프로세스에 참여해 주셔서 감사하며, 새로운 소식이 있으면 모든 지원자에게 시의적절하게 알려드리겠습니다.
Role Objective
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Support other areas of the business, including Sales & Service and Cashier, as needed
Operations Associate Qualifications
- 1+ years prior work experience in a client-centric, sales & operational environment
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Passion for customer service and delivering exceptional experiences
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
Notification of Results
We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner.
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WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
직책: Operation Associate (PT30/주30시간)
역할 세부 목표
운영 어소시에이트는 매장 팀의 일원으로서, 수익성과 효율성 향상을 담당합니다. 운영 어소시에이트는 운영 및 비주얼 관리 팀과 긴밀하게 협업하여 업무를 개시 및 완료하고 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 동시에 최적의 결과를 달성하도록 돕습니다. 이 역할은 매장근무를 기반으로 합니다.
주요 업무
- 재고 정확성을 극대화하고 재고손실을 줄이는 데 집중하여 재고 관리 프로세스를 효율적으로 실행
- 총괄/매장 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
- 출하, 수령 및 처리, 반품 이관, 판매 공간 정리, 일일 중간 제품 확충, 제품 재배치, 비품 관리 등의 주요 운영 업무 실행 지원
- 강력한 판매 공간 비주얼 표준 유지 및 적용
- 긴밀한 협업을 바탕으로 보고, 예산, 비용, 재고 관리, 비품, 벤더 관계, 기술, 설비를 관리함으로써 매장 전반을 유지 관리하고 운영 성과 극대화
- 강력한 창고 표준 및 프로세스를 통해 안전한 근무 환경 조성과 효율적인 운영 지원 • 판매 공간에서 능동적으로 움직이며 비즈니스, 팀, 고객의 요구를 파악 및 충족
- 운영 및 비주얼 관리 팀과 파트너로서 협력하여 회사 수준의 운영 중심 지침, 프로젝트, 이니셔티브 실행
- 출하 처리를 돕고 원활한 제품 흐름(비주얼 머천다이징 배치, 일일 제품 적시 확충 포함) 지원
- 지표를 활용하여 비즈니스 성장 전략 수립을 지원하는 뛰어난 비즈니스 감각 보유
- 고객의 요구를 신속하게 충족하고 효과적으로 고객 만족 실현 • 제품 관련 우려를 파악하고 재고 요구를 전달하여 비즈니스 목표 달성 지원
- 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.
운영 어소시에이트 자격 요건
- 고객 중심 환경, 판매 또는 운영 부문에서 1년 이상 경력 보유
- 매장의 모든 구역을 계속 다녀야 함
- 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
- 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
- 근무 내내 서 있고 움직일 수 있음
- 고객 서비스와 우수한 경험 제공에 대한 열정을 갖고 있음
- 결과를 달성하고 개인과 팀으로서 우수한 성과를 내고자 하는 목표 의식을 갖고 스스로 동기 부여
- ALO의 기본 원칙 준수 및 체화
- 주말,공휴일 근무를 포함한 스케줄 근무 가능한 분
- 주30시간이상 /주4-5일 근무가 가능한 분
문서 보존 및 반환 정책
모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.
결과 통지
모든 지원자에 대해 이메일 또는 문자 메시지로 채용 결정을 통지합니다. 귀중한 시간을 내어 채용 프로세스에 참여해 주셔서 감사하며, 새로운 소식이 있으면 모든 지원자에게 시의적절하게 알려드리겠습니다.
Role Objective
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Support other areas of the business, including Sales & Service and Cashier, as needed
Operations Associate Qualifications
- 1+ years prior work experience in a client-centric, sales & operational environment
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Passion for customer service and delivering exceptional experiences
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
Document Retention and Return Policy
We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.
Notification of Results
We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner.
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#li-onsite
Ready to apply?
Apply to ALO
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
As a key member of our Global Supplier Development team, this role supports the organization's objective to strengthen supplier capability, elevate design and manufacturing performance, and ensure long-term supply resilience across our global network. The mission of the team is to proactively build supplier maturity, drive continuous improvement, and align supplier capability growth with mid- and long-term category strategies to support product quality, operational excellence, and New Product Introduction (NPI) readiness.
What you will be working on
- Assess supplier quality and technology gaps, and execute plans to address them.
- Review and influence Design Engineering early in design phase to achieve target costs and DFx. Identify areas for cost down during design phase plus manufacturing methods and eliminate waste.
- Evaluate supplier processes and risks; collaborate to improve capabilities through lean supplier development methods (i.e. six sigma) and implement mitigation plans.
- Apply engineering and material science expertise with suppliers to boost capacity, product quality, yield and reduce costs.
- Partner with Category leaders to drive long-term category strategies to support aggressive production scaling.
- Align development efforts with long-term category strategies and develop partners within the suppliers.
- Conduct on-site supplier assessments (capabilities, MSA, PCS/SPCE, etc) and identify gaps during selection.
- Implement improvement plans with suppliers to ensure readiness and support NPI.
- Coordinate globally with Business/Key Product Unit Engineering teams to meet end-use specifications.
- Advance manufacturing capabilities, DFMEA / FMEA, and implement Process Control Systems, PFMEA, at key sites.
- Support statistical PCS / SPC (lean six sigma) data analysis for internal and external stakeholders.
- Perform root cause failure analysis and report findings to relevant teams.
- Lead supplier engagement, support surveillance audits, and qualification activities globally.
- Independently manage supplier improvement projects, including onboarding training and qualification.
- Oversee multiple projects to resolve issues and enhance product performance, reliability, and efficiency.
- Lead / mentor group of Supplier Development team on best practices and develop skillsets to support group growth and expansion
What we are looking for
- MS, or PhD preferred, in Engineering, Science, or related technical field (Engineering, Physics, Material Sciences) relevant to semiconductor equipment, or proven expertise.
- At least 10 years of experience or significant expertise in engineering, designing, and manufacturing of complex mechanical systems.
- Experience in the semiconductor capital equipment industry with technical background in semiconductor manufacturing technologies required.
- Strong English communication skills for complex technical topics.
- Effective collaboration across regions, cultures, and disciplines.
- Proven Lead Engineer in matrix environments and ability to work independently while managing a team.
- Proficient in project and time management skills required
- Drive business process efficiencies and improvements with key internal stakeholders
Candidate should have knowledge of the following tools, but will be trained to more advanced levels in:
- Applied Operational and Engineering Statistical Methods
- Process Control Systems (PCS) and Statistical Process Control (SPC)
- FMEA include Design FMEA (DFMEA) and Process FMEA (PFMEA)
- Structured Problem Solving (8D) and Effective Problem Solving (EPS)
- Operational Excellence tools including Failure Analysis, Lean Manufacturing, Value Stream Mapping
- Project Management, Team Management, Escalation Management and Communication Techniques across a broad range of business escalation types, (Customer, Supplier, Technical, Manufacturing, etc.)
- Should costing estimate modeling (aPriori)
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
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Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
Okta & Auth0 Sales Team
Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications.
As an Account Executive for Auth0 in Korea, you will be the driving force behind our territory growth. This is a versatile role where you will be responsible for the entire market spectrum—from winning high-growth "net-new" logos to cultivating deep, transformative relationships with our most significant existing customers. You will work closely with the Korean partner ecosystem, resellers, and distributors to provide value to Korea’s most mature Product Development teams (Engineering, Product, Security, and Architecture).
What you’ll be doing:
- Strategic Planning: Build and execute a comprehensive territory plan to guide your long-term approach to net-new logo pipeline generation.
- Revenue Delivery: Consistently meet and exceed revenue targets to support year-over-year growth within the Korean market.
- Account Strategy: Identify, develop, and execute strategies for high-potential accounts to drive sales opportunities and deliver predictable bookings.
- Executive Alignment: Target and gain access to C-level leaders and decision-makers, building a robust network of influence within prospect accounts.
- Stakeholder Management: Highly experienced in running Quarterly Business Reviews (QBRs) and maintaining executive stakeholder alignment.
- Full Sales Cycle: Scope, negotiate, and close complex agreements, ensuring a seamless transition from initial pitch to final contract.
- Ecosystem Collaboration: Access and utilize the Okta/Auth0 ecosystem (xDRs, Partners, Presales, Customer First) and maintain a proven track record of partnering with key SIs and Cloud providers like AWS.
- Technical Advocacy: Create compelling artifacts, documents, and presentations to convey technical ideas to both practitioners and executives.
- Travel: Travel as necessary to build and nurture face-to-face relationships with customers and prospects across the region.
What you’ll bring to the role:
- Experience: 7+ years of success in growing revenue for sophisticated, complex enterprise SaaS products (ideally within the Korean market).
- Persona Mastery: Proven ability to evangelize, educate, and create demand within Product, Digital, and Engineering organizations. You have a track record of closing deals with Product Managers, Head of Engineering, and CISOs.
- Technical Discovery: Deep discovery skills that resonate with the developer community; you must have a strong grasp of the product development lifecycle, DevOps, engineering terminology, and product management.
- Business Value Mapping: Strong technical acumen with the ability to connect a technical "feature" sale to a company’s broader business and digital transformation outcomes.
- Communication: Outstanding presentation skills with audiences of all levels—from Developers/Architects to C-Suite Executives.
- Framework Expertise: Expertise using a Sales Framework such as MEDDPICC, Challenger, or Sandler (Okta utilizes MEDDPICC).
- Operational Excellence: High-level energy and rigor regarding CRM hygiene, accurate forecasting, and opportunity management.
- Language: Native-level fluency in Korean and professional proficiency in English.
- Mindset: Confident and self-driven, yet possessing the humility required to work effectively in a high-growth team environment.
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The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
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Technical Program Manager, South Korea
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
As our team continues to quickly grow, we are looking our next Technical Program Manager to join our energetic and innovative team that is passionate about expanding autonomous maritime vessel capabilities within a cutting edge environment.
As the inaugural Technical Program Manager for our Surface Maritime team in South Korea (ROK), you must be a technical leader with the expertise to evaluate, qualify, develop, and advocate for an increasing number of sophisticated parallel pursuits. You will be the external facing strategic relationship manager, bridging complex cultural, technical, and business discussions in both Korean and English. You will be expected to use your technical knowledge in conjunction with your program management skills to lead cross-functional efforts and deliver the best outcome for Anduril and our internal and external stakeholders. You will interface between Anduril's engineering, manufacturing, and business teams and Korean shipbuilding partners, driving execution of joint initiatives critical to scaling international production capacity.
This role is essential for establishing Anduril's presence in the Korean defense industrial base and building the relationships necessary to achieve our ambitious manufacturing scale objectives in the Asia-Pacific region. This position will have exposure to a wide variety of program planning, organization, and compliance activities. Preferred candidates will have defense industry experience in South Korea and the United States, as well as an understanding of international defense partnerships; maritime/shipbuilding industry knowledge; a willingness to learn; be a team player and be able to adapt to the changing needs of a fast-paced technology business.
This position is available in Seoul, South Korea.
WHAT YOU'LL DO
- Establish trusted relationships with key stakeholders within our primary Korean partner, including executive leadership and technical teams. Executive stakeholder engagement in large, complex manufacturing organizations
- Utilize your bilingual Korean/English fluency with ability to conduct complex technical and business discussions in both languages
- Leverage cross-cultural business acumen and ability to navigate Korean business practices, decision-making processes, and organizational dynamics
- Autonomously execute on broad and/or ambiguous requirements from external clients. Demonstrate high ownership on all pieces of work. Ability to structure complex, multi-stakeholder initiatives and drive to closure
- Develop and deliver on a partnership roadmap identifying near-term collaboration opportunities and capability gaps
- Institute a regular cadence of executive business reviews and technical coordination meetings with partner organizations
This role will require regular local and international travel to support customer or project meetings, system integration, and system testing (~50%) depending on the phase of the project.
REQUIRED QUALIFICATIONS
- 10+ years of experience, specifically in technical program management and/or systems engineering, or related project management in a relevant industry.
- Professional fluency in Korean and English, with strong communication and presentation skills
- Technical acumen and deep familiarity with AI and autonomous systems
- Robust knowledge of Korea’s defense industrial landscape
- Track record of setting and achieving goals in a complex, unstructured environment
- Founder’s mentality to proactively own work across all functions of our business
- Experience with complex systems involving hardware and software
- Understanding of government contract structure and reporting.
- Strong analytical abilities, with a high detail orientation and commitment to quality.
- Ability to operate well in a highly regulated business environment.
- Authorization to work and reside in South Korea
- On-site candidates only with an ability to be in office daily
- Ability to travel both internationally and domestically (~35-50%) required
PREFERRED QUALIFICATIONS
- Defense industry experience in both South Korea and United States, including familiarity with international defense partnerships
- Maritime or shipbuilding industry knowledge, including understanding of naval programs, manufacturing processes, and integration requirements
- Engineering background with understanding of autonomous systems, unmanned vehicles, or complex system integration
- Korean defense procurement and regulatory framework expertise
- Established network within Korean maritime, shipbuilding, or defense sectors with existing relationships at target organizations
Korean Benefits
This position includes full enrollment in Korea's four major social insurance programs: National Pension, Health Insurance, Employment Insurance, and Industrial Accident Compensation Insurance.
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
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Director, Brand Management [Fashion]
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반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.
Please complete the attached Internal Transfer Request Form and submit.
반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.
Please make sure to apply with your Coupang e-mail address.
회사 소개
쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.
쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.
쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.
직무 소개
Director, Brand Management [Fashion] 는 훌륭한 리더이자 뛰어난 커뮤니케이터, 그리고 협상가로서 쿠팡 리테일 사업에 대한 판단력을 가지고 복잡한 문제에서 핵심 원인과 현상을 분석하고 해결 방안을 도출해 내는 리테일(로켓 배송) 사업의 핵심 멤버입니다. 리테일 파트너들과의 전략적 관계를 구축하고, 핵심 협상 조건을 도출하며, 매출과 수익 증대의 관점을 가지고 셀렉션, 벤더 협상, 재고 관리, 운영 효율, 그리고 프로그램 관리 등 다양한 영역에서 리테일 사업의 성장과 수익을 리드합니다.
업무 내용
- 리더로서 담당하는 사업 비전을 전략적으로 제시하며, 내/외부 주요 파트너들의 이해관계에 대한 이해를 바탕으로 전략적 관계 발전을 수행
- 마켓내의 탑 브랜드의 성공적인 입점 협상 및 그 브랜드들의 지속가능한 성장을 위한 기회요소들을 개발
- 뛰어난 협상력과 우수한 사업적 판단력의 리더십으로 복잡한 문제를 단순하게 분리해 내고 분석하여, 외부 리테일 업체의 임원 및 고위 이해관계자들과 원활히 업무를 추진하고 성공적으로 협상 수행
- 다양한 장애물 속에서, 비즈니스 목표를 추진하고 진행 상황을 명확하게 보여주어, 내부 이해 관계자로 부터의 지원을 이끌 어 내는 능력
- 리더십, 사업에 대한 분석 및 사업적 판단, 협상, 운영 전반에 높은 관심과 뛰어난 역량을 보유하고, 고객에게 세계적인 수준의 쇼핑 경험을 제공을 목표로, 사업 운영에 필요한 지표에 대한 기준을 수립하고, 영업, 마케팅, 재고, P&L 관리 등 비즈니스 프로세스 전반에 걸쳐 필요한 가이드를 제공하고 실행
- 체계적인 접근으로 개선을 이루어 내고 새로운 기회를 적극 활용하여 사업의 성장과 고객의 만족 개선.
자격 요건
- 학사학위 이상의 보유자로 비즈니스 전반 경력 최소 10 년 이상인 분
- 매니저 경험 및 P&L을 포함한 비즈니스 End-to-End를 성공적으로 다룬 경험을 바탕으로 문제 해결을 위해 Hands-on 할 수 있는 분
- 리테일과 이커머스 시장, 제품군의 일류 글로벌/현지 브랜드와 지속적인 관계를 구축하고 협상을 유리하게 이끌어 낸 경험이 있는 분
- 검증 가능한 탁월한 분석 역량을 갖추고 이를 바탕으로 조직에 영향력을 발휘할 수 있는 분
우대 사항
- 최 우선 가치인 고객경험을 극대화하기 위해 기존의 형성되어 있는 업계 관행을 과감하게 혁신하고 도전했던 경험이 있는 분
- 기술에 호기심이 많고 시스템을 통한 업무 단순화 및 변화를 주도적으로 이끌어낸 경험의 보유하신 분
- 설득력 있고 명료한 문서 작성 및 열정적이고 설득력 있는 태도로 아이디어를 제시할 수 있는 강력한 커뮤니케이션 능력/경험 보유하신 분
- 국/내외 임원급 업체 대표와 탁월한 협상 경험이 있는 분
- 빠른 실행력과 실패를 두려워하지 않는 용기가 있는 분
Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
As our Fashion Brand Management, you will play a pivotal part in Coupang’s Retail (Rocket delivery) business. With sound judgement in Retail business, you will analyze complex problems and phenomena to identify root causes and solutions, and serve as a great leader, exceptional communicator, and negotiator.
In the key areas of Retail business including Brand Management, Business Planning (Program Management), and Selection Planning, you will build strategic relationships with our retail partners and set conditions for negotiations that can improve our revenue and profit, driving growth and profit of our Retail business as well as world-class customer experience. Our mission is to create a world where people ask, “how did we ever live without Coupang?”.
What you will do
- As a leader, provide a strategic vision for the business you run, and build and develop strategic relationships with internal/external key partners based on thorough understanding of their interests.
- Successfully onboarding negotiation of Market’s Top brands and build the momentum for sustainable business growth.
- With leadership rooted in strong negotiation capabilities and outstanding judgement, break down complex problems into simpler components and analyze them to conduct seamless and successful cooperation and negotiations with executives and high-level stakeholders of external retail companies.
- Ability to drive the business goal within various obstacles and show the clear visibility of progress and get support from the internal stakeholders.
- Show keen interest and excellent capabilities in terms of leadership, business analysis and decision making, negotiation, and operation. Set up standards for the metrics required for business operation, with an aim to deliver a world-class shopping experience. Provide and implement guidelines necessary for the overall business process ranging from sales, marketing, inventory, and P&L management.
- Achieve improvements through a systematic approach and utilize new opportunities without hesitation to drive business growth and enhance customer satisfaction.
- Hire the best talents and nurture them into future leaders who can develop, launch and run new businesses.
Basic Qualifications
- Bachelor’s degree or higher and at least 10 years of experience in the field of business
- Ability to provide “hands-on” leadership to solve problems based on experiences with playing a managerial role and successfully handling end-to-end aspects of a business, including P&L
- Experience in establishing long-lasting relationships with top-notch global/local brands in the retail and eCommerce market and leading successful negotiations with them
- Ability to influence the organization with strong and verifiable analytical skills
- Experience in managing/building a team and hiring team members including your subordinate employees
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Extensive experience managing and negotiating supplier relationships in Korea
Preferred Qualifications
- Experience in taking on challenges and acting decisively to innovate existing practices in order to maximize customer satisfaction, which is our top priority
- Interest in technologies and experience in driving an initiative to simplify tasks and bring about changes through systematization
- Strong communication skills/experiences that help preparing persuasive and clear documents and providing ideas in a passionate and convincing manner
- Experience in conducting an excellent negotiation with a high-level representative of a domestic/global company
- Ability to act rapidly and courageously without fear of failure
- Fluency in both English and Korean preferred, but not required.
반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.
Please complete the attached Internal Transfer Request Form and submit.
반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalAbout Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
직무 개요
사이버 보안 서비스 딜리버리 엔지니어는 고객사를 대상으로 자사의 보안 솔루션을 지원하는 핵심 기술 직무입니다. 가치 증명(POV) 및 개념 증명(POC) 시연을 통해 솔루션의 작동 방식과 이점을 고객에게 제시하는 역할을 수행합니다. 또한, 한국의 보안 컴플라이언스(규제 준수) 관련 업무를 담당하여, 고객사가 개인정보 보호법(PIPA) 등의 규정을 이해하고 필요한 점검을 통과할 수 있도록 지원합니다. 고객과 직접 소통하며 솔루션 구축 및 조정, 시스템 상태 점검, 기술 가이드를 제공함으로써 원활한 서비스와 명확한 커뮤니케이션을 바탕으로 강력한 고객 관계를 구축하는 데 기여합니다.
주요 역할 및 책임
1. 기술 서비스 딜리버리 및 검증
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사이버 보안 솔루션의 배포 및 구성을 주도하며, 고객 환경에 원활하게 통합되도록 보장합니다.
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가치 증명(POV) 및 개념 증명(POC) 프로젝트를 수행하여 자사 솔루션의 효과와 실질적인 이점을 고객에게 입증합니다.
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배포된 보안 솔루션에 대한 심층적인 기술 지원 및 트러블슈팅을 제공하며, 복잡한 문제를 효율적으로 해결합니다.
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사용자, 네트워크 및 클라우드 보호를 위한 빈틈없는 사이버 보안 솔루션을 설계합니다.
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구현된 솔루션에 대한 아키텍처 설계서 및 운영 가이드를 포함한 기술 문서를 작성합니다.
2. 고객 협력 및 컴플라이언스 지원
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정기적으로 고객과 소통하여 보안 환경, 목표 및 변화하는 요구사항을 파악합니다.
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보안 모범 사례 및 기술 도입에 관한 신뢰할 수 있는 고문(Trusted Advisor) 역할을 수행하며 강력한 고객 관계를 구축합니다.
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법규 및 컴플라이언스 요구사항을 고려하여 상세 분석 및 리스크 평가를 수행합니다.
3. 솔루션 설계 및 최적화
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고객의 니즈에 맞춤화되고 기존 환경과 통합된 매니지드 서비스 및 전문 서비스를 포함하는 엔드 투 엔드(End-to-End) 사이버 보안 솔루션을 능숙하게 설계합니다.
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내부 팀과 협력하여 제안된 솔루션의 실현 가능성과 확장성을 확인하고, 회사의 기술 역량과 일치시키는지 검토합니다.
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솔루션 문서, 아키텍처 다이어그램 및 컴플라이언스 프레임워크 요약 가이드라인을 작성합니다.
4. 기술 지식 및 역량 개발
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보안 기술 트렌드, 신종 위협, 최신 사이버 보안 및 네트워크 기술에 대한 지식을 최신 상태로 유지합니다.
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경쟁사 보안 제품을 연구 및 분석하여 차별화 요소를 파악하고 자사 솔루션을 효과적으로 포지셔닝합니다.
기본 자격 요건
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컴퓨터 과학, 사이버 보안, 정보 기술 또는 관련 분야 학사 학위 소지자
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사이버 보안 또는 관련 IT 보안 분야에서 최소 3년 이상의 경력
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체계적인 보안 보고서 작성 및 재사용 가능한 보고서 템플릿 제작 역량
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보안 솔루션 및 기술을 고객에게 명확하고 전문적으로 설명할 수 있는 능력, POC/POV 수행 능력
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클라우드 환경 및 클라우드 보안 관련 업무 경험 (가산점 요인)
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기초적인 영어 커뮤니케이션 가능 (구어 및 문어)
우대 사항
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전문적/기술적 환경에서의 능숙한 영어 커뮤니케이션 능력
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주요 보안 벤더 및 제품(예: Cisco, Palo Alto, Fortinet, Zscaler/Netskope, CrowdStrike, Splunk 등) 경험
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ISMS 또는 ISMS-P 컴플라이언스 프로젝트 실무 경험
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CPPG 또는 기타 보안/개인정보 보호 관련 자격증 보유자
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네트워크 보안, 클라우드 보안(AWS, Azure, GCP), 데이터 보안 및 글로벌 컴플라이언스 표준(ISO 27001, NIST, GDPR, HIPAA 등)에 대한 지식 보유
Position summary:
The Service Delivery Engineer for Cybersecurity is a key technical role, focused on supporting our cybersecurity solutions for clients. This job also involves showing clients how our offerings work and what benefits they bring through Proof of Value (POV) and Proof of Concept (POC) demonstrations. One other role is helping with Korea’s security compliance. You'll help clients understand rules like South Korea's Personal Information Protection Act (PIPA) and support them in passing necessary checks. You'll work directly with clients to set up and adjust solutions, check system health, and provide technical guidance. This helps build strong client relationships with good service and clear communication.
Key Roles & Responsibilities
Technical Service Delivery & Validation:
- Lead the deployment and configuration of cybersecurity solutions, ensuring seamless integration into client environments.
- Conduct Proof of Value (POV) and Proof of Concept (POC) engagements to demonstrate the effectiveness and tangible benefits of our solutions to clients.
- Provide in-depth technical support and troubleshooting for deployed cybersecurity solutions, resolving complex issues efficiently.
- Design cybersecurity solutions for user, network, and cloud protection with no room for error.
- Develop technical documentation, including architecture design and operational guides, for implemented solutions.
Customer Engagement & Compliance Support:
- Engage regularly with clients to understand their security landscape, objectives, and evolving requirements.
- Serve as a trusted advisor for security best practices and technology adoption, building strong client relationships.
- Perform detailed analysis and risk assessments, considering regulatory and compliance requirements.
Solution Design & Optimization:
- Proficiently design end-to-end cybersecurity solutions, including managed and professional services, tailored to customer needs and integrated with existing environments.
- Collaborate with internal teams to ensure proposed solutions are feasible, scalable, and align with the company's technical capabilities.
- Prepare solution documentation, architecture diagrams, and compliance framework summary guidelines as required.
Technical Knowledge & Development:
- Maintain up-to-date knowledge of security technology trends, emerging threats, and new cybersecurity and network technologies.
- Research and analyze competitors' security products, identifying differentiators and positioning our company’s solutions effectively.
Basic Requirements
- Bachelor's degree in computer science, cybersecurity, information technology, or related
- Minimum 3 years of experience in cybersecurity or related IT security fields
- Strong ability to write structured security reports and create reusable report templates
- Able to explain security solutions or technologies to customers in a clear and professional manner, and able to conduct POC or POV for security solutions
- Experience working in a cloud environment and cloud security will be a value add.
- Comfortable with basic English communication (verbal and written)
Preferred Qualifications
- Proficient in English communication, especially in professional/technical settings
- Experience with security vendors and products (e.g., Cisco, Palo Alto, Fortinet, Zscaler/Netskope, CrowdStrike, Splunk, etc.)
- Hands-on experience with ISMS or ISMS-P compliance projects
- Holding relevant certifications such as CPPG or other security/privacy-related credentials
- Knowledge of network security, cloud security (AWS, Azure, GCP), data security, and compliance standards (e.g., ISO 27001, NIST, GDPR, HIPAA).
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Ready to apply?
Apply to Gruve
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Summary
Gruve의 Lead AI Engineer는 기업용 AI 솔루션의 제안(Pre-sales)부터 실제 구축(Delivery)까지의 전 과정을 진두지휘하는 핵심 리더입니다.
기술적 깊이는 물론, 비즈니스 관점에서 고객의 문제를 정의하고 팀을 이끌어 솔루션을 성공적으로 안착시킬 수 있는 분을 모십니다. 컨설팅 및 SI 환경에서 고성능 엔지니어링 팀을 리드해 본 경험이 있는 분이라면 Gruve의 AI 전환(AX) 여정에 큰 힘이 될 것입니다.
주요 업무
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팀 리딩 및 성장: AI/ML 엔지니어 팀을 구성하고, 개개인의 기술적 역량 강화와 성과 관리를 책임집니다.
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기술 제안 및 설계: 세일즈 팀과 협력하여 고객사의 요구사항을 분석하고, 최적의 AI 아키텍처 제안 및 기술 데모를 주도합니다.
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엔드 투 엔드(End-to-End) 딜리버리: 솔루션의 설계부터 실제 배포, 안정화까지 전체 프로젝트 생애 주기를 관리하며 품질과 확장성을 보장합니다.
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기술 자문: 엔터프라이즈 고객의 신뢰받는 기술 파트너로서, 프로젝트 전 과정에서 전문적인 인사이트를 제공합니다.
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엔지니어링 표준 수립: MLOps 도입, 시스템 아키텍처 고도화 등 팀 내 엔지니어링 모범 사례(Best Practice)를 정의하고 전파합니다.
자격 요건
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5년 이상의 소프트웨어 엔지니어링 경력 (AI/ML 관련 프로젝트 경험 필수)
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피플 매니징 경험: 팀 빌딩, 채용, 성과 관리 등 팀 리더로서의 실질적인 경험이 있으신 분
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기술 제안(Pre-sales) 경험: 고객 대상 솔루션 제안 및 기술 프리젠테이션이 가능하신 분
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AI/ML 도메인 지식: NLP, LLM, 데이터 플랫폼 등 최신 AI 기술에 대한 깊은 이해도를 보유하신 분
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영어 커뮤니케이션: 글로벌 팀 및 고객사와 원활한 비즈니스 소통(메일, 회의)이 가능하신 분
우대 사항 (Preferred Qualifications)
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IT 컨설팅, 전문 서비스(Professional Services), 또는 SI 환경에서의 근무 경험
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MLOps 구축, 클라우드 플랫폼(AWS/GCP/Azure), Kubernetes 기반 대규모 배포 경험
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엔터프라이즈급 AI 전환(AX) 프로젝트 또는 대규모 AI 솔루션 도입 완수 경험
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생성형 AI(GenAI) 및 LLM 기반 애플리케이션 아키텍처 설계 경험
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글로벌 협업 환경 또는 다국적 팀 매니징 경험
- Lead and manage a team of AI/ML engineers, including hiring, coaching, and performance management
- Drive both pre-sales and delivery activities, including solution design, client presentations, and project execution
- Partner with sales and pre-sales teams to shape AI opportunities and develop technical proposals
- Own end-to-end delivery of AI/ML solutions, ensuring quality, scalability, and client satisfaction
- Act as a trusted technical advisor to enterprise clients throughout the engagement lifecycle
- Define and enforce best practices in AI engineering, MLOps, and system architecture
- Provide hands-on technical guidance when needed, especially in complex solutioning scenarios
- Manage project timelines, resources, risks, and stakeholder communication
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Collaborate with global teams to align on strategy and execution
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5+ years of experience in software engineering, with strong exposure to AI/ML
- Proven experience as a people manager (team leadership, hiring, performance management)
- Demonstrated experience in both pre-sales and delivery roles
- Strong understanding of AI/ML technologies (e.g., NLP, LLMs, data platforms)
- Experience designing and delivering scalable, production-grade systems
- Excellent communication skills in English (verbal and written)
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Ability to operate effectively in client-facing, fast-paced environments
- Experience in professional services, consulting, or SI environments
- Hands-on experience with MLOps, cloud platforms (AWS, GCP, Azure), and Kubernetes
- Experience supporting enterprise-level AI transformations or large-scale deployments
- Familiarity with GenAI / LLM-based applications and architectures
- Experience working in global or cross-regional teams
Why Gruve
At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.
Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.
Ready to apply?
Apply to Gruve
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
Partner with the sales team to ensure smooth transition and onboarding experienceProactively build relationships with customers to create mutual trust Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accountsAct as advisor to customers to ensure they’re leveraging the Datadog solution effectivelyMonitor and identify usage trends to uncover renewal risks and promote greater adoption ratesCollaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)
Who You Are:
A strong communicator with excellent attention to detailMotivated by building long-term and long-lasting relationshipsDriven by the opportunity to make a visible impact with your work5+ years of experience in a customer account facing roleCustomer-minded, always aiming to provide the most value possibleExcited by working in an ever-evolving and fluid solution focused environmentExperienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
Best-in-breed onboardingSales training in MEDDIC and Command of the MessageAn inclusive company culture, opportunity to join our Community GuildsIntra-departmental mentor and buddy program for in-house networkingContinuous professional development, product training, and career pathingNew hire stock equity (RSU) and employee stock purchase plan (ESPP)Generous global benefits
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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SVP, Head of Japan & South Korea
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Who We Are
Why Authentic
You’ll be able to access the resources and scale, while leveraging innovative technology and nimble environment. What we’re saying is, this isn’t your average day job. If you’re hungry to drive ideas into action and own your career, let’s chat. Our team is rapidly innovating to evolve and define the future of our brands. With the help of some of the brightest minds in retail, marketing, licensing, legal and more, we are building the intersection of digital and experiential marketing to help achieve that mission. We reimagine, evolve and transform brands! At Authentic, we foster an inclusive workplace where diversity of thought and expertise drive competitive advantage. Our global teams are built by go-getters who contribute unique perspectives and push the boundaries of creativity and innovation. Headquartered in New York City, Authentic has offices in major metropolitan cities including Los Angeles and Miami, as well as Toronto, Mexico City, London, and Shanghai.
What You’ll Do
As SVP, Head of Japan & South Korea, you’ll be leading the Authentic Brands Group’s expansion efforts in the region. In this critical role, you’ll work with corporate leadership to execute a strategy focused on increasing Authentic’s brand presence in these territories. We’re seeking a driven leader with extensive knowledge of brand licensing who has a strong network of contacts in the licensing and retail sectors to join our team.
The SVP, Head of Japan & South Korea will have overall P&L responsibility for the region, including annual business development goals, current licensee royalty streams, execution of marketing initiatives, and managing administrative costs.
What You’ll Be Working On
Develop and lead Authentic’s Japan and South Korea strategy
- Manage the strategy and execution of a multi-billion-dollar business including planning, revenue forecasting, and business analysis to inform go-forward plans for growth and efficiency
- Work collaboratively with Authentic’s corporate international leadership team to develop and execute the strategy for expansion in the region
- Develop and implement business plans to ramp up business development and awareness of the company’s brand portfolio
- Position Authentic’s brands competitively; monitor competitor product efforts, site changes, and industry trends; work proactively to sustain the strength of brands and products
- Work collaboratively with licensees to develop and execute critical action plans including product initiatives, wholesale and retail distribution efforts, and digital and social media marketing
- Manage the strategy and execution of a multi-billion-dollar business, including planning, forecasting, and analysis of results to define go-forward strategies for growth and efficiency to increase online sales and optimize the customer experience.
Lead Japan & South Korea business development
- Formulate a development strategy that generates new business pipeline; incorporate regional and categorical nuances into the sales strategy
- Source and recruit a business development team that prospects, qualifies, and closes new licensing and direct-to-retail deals
- Take a hands-on approach to business development; work closely with the business development team to drive sales activity and close deals
- Leverage your network of contacts to schedule discussions and meetings with target licensing and retail prospects
Establish, manage, and optimize a high-performing team
- Serve as leader of the Japan and South Korea team
- In partnership with Authentic Corporate, source, recruit and select top talent for the team
- Mentor and lead the team; plan and execute talent retention strategies
- Coordinate for the delivery of training, career and talent development that retains talent and strengthens the business
- Observe team performance and provide regular feedback and coaching to help team members maximize their contributions.
Oversee brand and marketing management
- Own partner licensee relationships: Train, develop and ensure licensees are adhering to the standards of their agreements
- Coordinate and align brand marketing between Authentic and licensees guaranteeing the most up-to-date brand information is conveyed to and adopted by the licensee
- Monitor licensee performance and proactively troubleshoot and correct challenges relating to key contractual and operational issues
- Manage daily operations of Japan and South Korea
- Support accounts receivable and collections activity
- Manage and monitor office business expense to budget; proactively adjust the budget to achieve P&L goals
- Lead and facilitate productive communications between the regional team and Authentic
- corporate office; ensure that local employees are informed and aware of corporate initiatives and directions related to their job responsibilities
- Establish a formal framework for the timely and transparent reporting of business matters to the Authentic corporate team
Must Haves
- Have 15+ or more years’ brand development and licensing experience in fashion, retail or celebrity, and entertainment
- Be a driven self-starter with executive-level leadership qualities
- Have extensive hands-on experience leading all aspects of a business operation including business development and sales, brand management and marketing, and P&L management
- Be a decisive problem solver with the ability to assess situations quickly, consider options, and choose a path forward
- Have experience working independently and exhibit excellent communication skills
- Understand the mechanics of the licensing business model
- Possess an extensive network of contacts in the licensing and retail sectors in the Japan and South Korea region
- Have a deep understanding of the market and consumers in the Japan and South Korea region
- Have earned a bachelor’s degree, MBA preferred
Fraud Alert: Unauthorized Job Offers and Impersonations
We have been made aware of fraudulent job offers and interview requests being sent by individuals falsely claiming to represent Authentic. These scams are often initiated via email, employment websites and social media, and may include fake interview requests, offer letters or attempts to collect personal and financial information.
Please note:
- All legitimate Authentic job postings can be found only on our official website (authentic.com) or through our verified LinkedIn page (https://www.linkedin.com/company/weareauthentic).
- Authentic does not conduct interviews over Teams or Zoom without prior email correspondence from a verified @authentic.com email address.
- We will never ask you for sensitive personal information, payment or banking details as part of the hiring process.
If you believe you've been contacted by someone impersonating an Authentic team member, please report it immediately by emailing peopleandculture@authentic.com.
Authentic is an equal-opportunity employer and we value and embrace the diversity and inclusion of all Team Members. We do not discriminate on the basis of gender, gender identity, sexual orientation, race, national origin, disability, age, marital status, protected veteran status, or other legally protected status.
For individuals with disabilities or religious obligations who would like to request an accommodation, please contact talent@authentic.com
To access Authentic' s Privacy Policy, which contains information regarding data collected from job applicants and how we use it, please click here: https://authentic.com/pages/privacy-policy
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Solutions Engineer
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BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.
Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.
The Role
Through consultative engagement, we identify our Customers’ challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs. As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of BeyondTrust solutions.
What You’ll Do
- Exhibit Strong Communication Skills: You will influence decisions through effective presentations, demos, and workshops, showcasing your strong communication skills.
- Understand the Customer’s Journey: You will guide customers through their buying journey aligned to their strategic priorities, recommending solutions that meet their critical business outcomes.
- Prove Business Value: You will demonstrate the business value of BeyondTrust solutions in solving the customer’s business problems and driving their target outcomes during POCs.
- Drive Expansion and Adoption: Develop technical relationships and create BeyondTrust champions with existing customers through Quarterly Technical Reviews.
- Partner with Cross-Functional Teams: You will collaborate with teams such as Solutions Architecture, Customer Success, Professional Services, Product Management, and Engineering to ensure success throughout the customer journey.
- Maintain Technology Expertise: You will establish and maintain a deep understanding of the BeyondTrust portfolio, the partner ecosystem, and the competitive landscape.
- Industry Awareness: Stay current with industry trends, emerging technologies, and security threats. Continuously expand knowledge to provide thought leadership.
What You’ll Bring
- Experience: 2+ years of experience as a Pre-Sales Engineer in an Identity Security related field
- Technical Expertise: Understanding concepts and technologies in Identity, IT operations, security and cloud platforms.
- Customer Engagement: Proven experience with aligning capabilities to meet customers desired outcomes in large Enterprise companies.
- Communication Skills: The ability to effectively convey complex technical concepts to diverse audiences.
- Collaboration: Build strong relationships with geographically disperse colleagues and customers.
- Travel: Ability to travel as needed, with domestic and international travel required.
Nice To Have
- Knowledge of PAM: Experience with BeyondTrust products or similar security solutions.
- Education: Bachelor’s degree in computer science (Information Systems) or related field
Who You Are
- Customer Satisfaction: Maintain high levels of customer satisfaction by delivering comprehensive and tailored solutions that meet client needs, evidenced by positive feedback and repeat business.
- Product Demonstration Excellence: Conduct compelling product demonstrations that clearly communicate the value proposition and differentiators of our solutions, resulting in a high conversion rate of demos to sales.
- Collaboration and Team Contribution: Collaborate effectively with the sales, marketing, and product teams to ensure a cohesive and integrated approach to meeting sales and customer objectives.
Better Together
Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.
About Us
BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.
BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.
Learn more at www.beyondtrust.com.
#LI-BG1
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About Netskope
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company and an award-winning culture powered by hundreds of employees spread across offices in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency, and we purposely developed our open desk layouts and large meeting spaces to support and promote partnerships, collaboration, and teamwork. From catered lunches and office celebrations to employee recognition events and social professional groups such as the Awesome Women of Netskope (AWON), we strive to keep work fun, supportive and interactive. Visit us at Netskope Careers. Please follow us on LinkedIn and Twitter@Netskope.
About the position:
The Netskope Solutions Engineer will come on board with the full support of the executive team. This is an amazing opportunity for the sales professional who has a history of completely dominating their territory and who wants to make an impact on building the next iconic cloud security company.
You will work closely with customers and partners as your primary point of contact for feedback and resolution of issues and will be the customers’ advocate for issues that require assistance from the HQ Support team. You will provide feedback to the Product Management team on new feature requests and product enhancements from your customer base. Heavy travel within the territory is required and as necessary to support other company-based engagements within the region.
This is a highly impactful role – You will have a compelling opportunity to impact the business and advance your career.
Responsibilities include:
- Objective #1 is to exceed our sales targets.
- Articulate the high-level benefits of Netskope's architecture to our target audiences (typically senior security management up to CISO and CIO).
- Construct best practices for presentations, demos, and Proof of Concept/Value exercises as well as overall win strategy.
- Take an active role in your regions customer success and help resolve any customer satisfaction issues, escalating cross functionally when needed.
- Understand the customer need and establish company's product as the best solution that addresses that customer requirement and provides business value
- Present the Netskope cloud security solution to prospective customers
- Create and deliver demonstrations of the products
- Gather customer technical requirements
- Work trade shows as necessary
- Provide insight on competitive solutions and differentiate between them
- Create evaluation test plans with customers and partners and managing the evaluation process to a successful conclusion
- Lead Proof-of-Concepts (POCs)
- Present at Conferences and Seminars
- Respond effectively to RFIs/RFPs
Job Requirements:
- 4+ years of relevant experience as a Solutions/System Engineer with a proven track record and demonstrable skills at presenting technical information at the business executive level or at the architect level
- Strong empathy for customers AND passion for revenue and growth.
- Strong communication (written and verbal) and presentation skills ranging from tech level up to senior executives. Comfortable in public speaking and presenting to both internal and external executive audiences.
- Ability to scale from the whiteboard to working with security architects to influencing CISOs.
- Love and passion for helping customers and delivering satisfaction even when faced with difficult customers.
- Demonstrable experience with systems installation, configuration and administration Linux, MacOS and Windows-based systems
- Proficient in mobile device technologies (MDM/MAM) and OS such as Android and iOS
- Knowledge of certificates, key management systems, HSM and related protocols
- Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, working with remote access and site to site VPN technologies, SAML/SSO, DLP, Data security and understand but also write regex expressions
- Experience working with Cloud Identity Providers, SCIM, SIEM, SOAR, EDR and SD-WAN Deployments and Integrations
- Experience working with Active Directory Services including ADFS, working knowledge of Azure AD is desired
- Experience working with Public cloud environments (AWS, Azure and GCP)
- Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
- Travel - within region. Experience working in and selling cloud-based technologies (SaaS, IaaS, and PaaS).
Desire:
- Demonstrable experience with scripting languages such as Python, and REST API framework.
- Prior experience with other vendor Cloud Security solutions is advantageous.
- Strong security skills that would include hands-on experience with Bluecoat, Symantec, McAfee, Checkpoint, Cisco, Juniper along with other appropriate certifications (e.g. CISSP, CCSK, CCSP, CCSE, GCFW, PCNSE, JNCIS-SEC/JNCIP-ENT, GCIH, etc).
- Agile Scrum Certification: CSPO, CSM, or CSP | Project Management Certification: PMP
- Advanced level network technology certifications (e.g. CCNP, CCIE, CCSP, JNCIE, etc).
Education
- Relevant Bachelor’s degree; preference for computer science or related degrees
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Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.
Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.
The application window for this position is expected to close within 50 days. You may apply by filling out the below information, or visiting our Netskope Careers site.
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Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
As a Field Service Engineer (FSE) at ASM, you’ll be at the heart of our customer operations. This role is your chance to gain hands-on experience with our advanced semiconductor equipment and contribute to our customers’ success by ensuring our technology performs flawlessly. Join a supportive team and grow your technical skills in a fast-moving, innovative environment.
What you will be working on
- Installation and setup of ASM semiconductor equipment at customer sites.
- Diagnosing and resolving technical issues.
- Conduct preventive maintenance and basic tool performance checks.
- Complete structured training in ASM system operation and customer support.
- Document service activities and provide internal updates.
- Follow cleanroom protocols and safety procedures.
What we are looking for
- Bachelor’s degree in Electrical, Mechanical, Mechatronics, Chemical Engineering, or related field.
- at least 3years of relevant experiences(cs, field service)
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A candidate who is willing to work in either Icheon or Cheongju
- Strong interest in semiconductor equipment and field service work.
- Understanding of electrical/mechanical systems or automation.
- Excellent problem-solving and communication skills.
- Fluent in Korean and English.
- Commute regularly to sites in Icheon, with occasional travel to Cheongju and other sites as well.
- Willingness to work in cleanroom environments.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
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Software Engineer, iOS Core Product - Incheon, South Korea
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.
Overview
With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.
This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.
We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount.
Our interview process involves several technical interviews and we aim to complete them within 1 week.
What You’ll Do
- Opportunity to lead key engineering and product decisions
- Actively shipping production code for the Speechify iOS app
- Work within a dedicated product team
- Participate in product discussions to shape the product roadmap
- Maintain and enhance the existing complex app architecture
An Ideal Candidate Should Have
- Experience. You've worked on products that scaled to a large user base
- Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
- Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
- Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
- Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
- Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
- Technical skills. Swift, SwiftUI
Technical Requirements:
- Swift Programming Language
- SwiftUI experience
- Experience in Multithreading Programming
- Working with CI/CD infrastructure
- Experience with Fastlane
- SOLID principles, the ability to write every single class according to SOLID
- Experience with Git and understanding of different Git strategies
What We offer:
- A fast-growing environment where you can help shape the company and product
- An entrepreneurial crew that supports risk, intuition, and hustle
- The opportunity to make a big impact in a transformative industry
- A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
- Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
- Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
- Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
Not looking but know someone who would make a great fit?
Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Ready to apply?
Apply to Speechify
Field Application Scientist (APAC)
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Maravai LifeSciences translates extraordinary science into everyday miracles, helping biotech, biopharma, and life sciences companies everywhere deliver novel vaccines, therapeutics, and diagnostics. We are global leaders in providing products and services within the fields of nucleic acid production and biologics safety testing to many of the world's leading biopharma, vaccine, diagnostics, and cell and gene therapy companies.
At Maravai, we believe that diverse perspectives are the foundation of innovation. Through an inclusive and equitableculture where every team member is inspired to bring their best selves to work, we cultivate an environment in which we can lead together, providing differentiated value to our customers, and enabling the miracles of science. For over 35 years, Maravai’s portfolio companies have served as a catalyst for innovative, lifesaving technology for humanity. Pioneering nucleotide research since its inception, we are now leading the way in the rapidly expanding mRNA market.
Your next role as a Miracle Maker
Maravai LifeSciences is seeking a #MiracleMaker to join our commercial team as a Field Application Scientist (APAC). As a Field Application Scientist (APAC), you will be a client facing technical subject matter expert (SME) that provides custom solutions based on understanding the client’s needs to help grow our TriLink’s mRNA services business. The candidate will work within a cross functional team that includes regional sales/BD representatives, proposals, product management, marketing, R&D, Manufacturing, and Analytical teams. A successful candidate will thrive in a dynamic work environment applying their technical expertise towards creative customer solutions.
How you will make an impact:
- Partner with Business Development and Sales teams to improve customer journey by providing technical support and understanding of customer needs during pre-sale activities including but not limited to TriLink’s custom discovery services in mRNA manufacturing, analytical testing, and relevant products.
- Support customer journey from early discovery on.
- Represent the company scientifically at conferences, seminars, and webinars alongside R&D.
- Address inquiries about company technology and manage technical escalations and support cases.
- Serve as a liaison between customers and internal teams to produce applicable quotes, RFPs, HLEs, Proposals, and SOWs for client-specific technical needs.
- Highlight the Voice of Customer (VOC) to internal teams to drive business focus and innovation.
- Stay informed on technological advances, industry trends, and innovations in RNA health.
- Perform other functions and duties as required
The skills and experience that you will bring:
- Bachelor’s degree in biological field (i.e. molecular biology, biochemistry, or genomics); with at least 4 years of extensive technical experience in nucleic acids lab techniques from biotechnology or pharmaceutical industry. At least 2 years of experience for PhD.
- Preferred lab experiences in: R&D, Process Development, QC directly in mRNA. GMP manufacturing is a plus.
- Strong client-facing skills, task-oriented, and able to communicate scientifically with technical teams.
- Proven track record working with Business Development, Marketing, and Sales in Life Sciences.
- Advanced understanding of molecular biology and mRNA/nucleic acid therapeutic applications, including manufacturing and analytical methods.
- Understanding of clinical development pathways and current regulatory or CMC requirements.
- Ability to prioritize multiple projects in a fast-paced, deadline-driven environment.
- Ability to travel up to 30% including semiregular visits to company Headquarters (San Diego, CA) and customer visits as needed
#LI-Remote
The benefits of being a #MiracleMaker:
- You have the potential to change, improve, and save lives around the world.
- You have the opportunity to be a part owner in Maravai through RSU grants and optional employee stock purchase plans.
- We offer comprehensive medical plans and HSA/FSA options.
- Fertility & family planning assistance.
- A variety of additional optional benefits and insurance options, including pet insurance.
- Retirement contributions.
- Holidays & Paid Time Off.
Benefits may vary by region and employment type and do not apply to temporary employees or contractors. See a comprehensive list of benefits at our Benefits & growth site at https://www.maravai.com/careers/benefits-and-growth/
To view more opportunities to become a #MiracleMaker, visit our career site at https://www.maravai.com/careers/
Maravai LifeSciences is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation, and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Click here to view Maravai LifeSciences Privacy Notice
HIRING SCAM ALERT
Recently, individuals impersonating Maravai LifeSciences Human Resources members have offered fraudulent interviews and job offers to unsuspecting candidates. To help protect you from these scam artists, please be aware that:
- Maravai LifeSciences will never interview a candidate over RingCentral, similar messaging apps or social media (e.g. Telegram, Google Hangouts, WhatsApp, Facebook Messenger, etc.)
- Maravai LifeSciences will never send a company check or ask an applicant to pay a fee or purchase at home work/training materials in connection with an application for employment.
- Maravai LifeSciences will never provide excess money to an applicant and ask the applicant to write a check for repayment.
If you have any doubt about a job offer or any other communication purporting to come from Maravai LifeSciences, please reach out to us directly at taops@maravai.com. If you believe you have been a victim of fraud, you can report this activity at: www.iC3.gov or www.stopfraud.gov.
Ready to apply?
Apply to Maravai LifeSciences
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.
*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
New Business Account Executive - Korea
An overview of this role
As a New Business Account Executive in Korea, you'll be at the forefront of GitLab's growth strategy, focused on acquiring new logos and expanding our market presence across APAC. You'll work with sophisticated buyers at high-growth companies and enterprises, navigating complex sales cycles while staying focused on building pipeline and progressing deals in a sustainable way. You'll guide prospects through their first evaluations of GitLab's AI-powered DevSecOps platform, building a healthy, sustainable pipeline that translates into new Net ARR and long-term opportunity.
In this role, you'll act as a key connector between prospective customer stakeholders and GitLab's field organisation so prospects see GitLab as a trusted partner from the first interaction through close. You'll build and own a greenfield APAC territory, establish repeatable new logo sales motions, and regularly forecast and report on deal progress, prospecting activities, and pipeline health. This opportunity is ideal for someone who combines enterprise-level sophistication with a strong sense of initiative and responsiveness. You know how to sell innovation and change through customer vision expansion, shorten decision cycles while building trust at the C-level, and confidently position GitLab as the most comprehensive AI-powered DevSecOps platform. You'll own the entire sales cycle from initial outreach through close, help build a healthy pipeline, and engage in regular outbound prospecting to break into new accounts and build relationships from scratch.
What you'll do
- Own the full new logo acquisition cycle for your APAC territory from prospecting through close, introducing prospects to GitLab's AI-powered DevSecOps platform for the first time.
- Build and maintain a healthy pipeline of qualified opportunities through proactive outbound prospecting and follow-up to support new logo and Net ARR targets.
- Run 3-5 high-quality discovery meetings per day with senior stakeholders, uncovering business pain points in their software delivery lifecycle and articulating compelling value propositions that progress opportunities and build a qualified pipeline toward quarterly new logo and Net ARR goals.
- Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees in high-growth and enterprise organizations evaluating DevSecOps platforms.
- Develop and execute strategic territory plans for your APAC patch within 30 days, identifying high-value targets and creating a qualified account prioritization strategy for greenfield accounts that align with GitLab's ideal customer profile.
- Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations and proofs of concept (POCs), and ensure smooth post-sale transitions for new customers adopting GitLab.
- Master our sales methodology (for example, MEDDPICC and Command of the Message) to qualify opportunities, manage deal velocity, and contribute to predictable new logo revenue for GitLab.
What you'll bring
- B2B SaaS sales experience with a strong focus on new business development and net-new logo acquisition, ideally selling complex platforms or solutions.
- Experience managing fast-paced, complex B2B sales cycles with multiple stakeholders, using a consultative, value-based approach and familiarity with platform, subscription, or usage-based commercial models to articulate value beyond traditional licensing.
- Strong discovery and qualification skills, partnering with Sales Development, Solutions Architects, Customer Success, and Marketing to run evaluations and proofs of concept, build compelling C-level business cases, and ensure seamless post-sale handoffs.
- Familiarity with modern sales methodologies (for example, MEDDPICC and Command of the Message) and demonstrated ability to streamline sales cycles while managing multiple active opportunities with accurate forecasting and strong Salesforce hygiene.
- Excellent communication, storytelling, and presentation skills with the ability to build appropriate urgency when needed, influence internal and external stakeholders, and stay composed in dynamic or challenging situations, supported by a strong work ethic, sense of ownership, and motivation to succeed in a high-growth environment.
- An adaptable, coachable approach, with a track record of excelling in a dynamic, fully remote environment. You work in line with GitLab's values and continuously iterate based on market and customer feedback to refine your territory and account strategy.
- Proficiency with a modern sales tech stack (for example, CRM, sales engagement, data enrichment, conversation intelligence, and intent tools) and the ability to quickly learn new platforms.
About the team
The New Business Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with customers across high-growth and enterprise segments in APAC. As a New Business Account Executive, you'll join a distributed, fully remote team that works asynchronously across APAC and partners closely with GitLab's solutions architects, marketing, sales development, and customer success teams. We value transparency, collaboration, and a growth mindset, and we support one another through shared territory planning, regular deal strategy sessions, and ongoing knowledge sharing so we can open and grow new customer relationships.
Our New Business team operates like a startup within the company. We're innovators, prospectors, and market makers who stay close to our customers and continually refine our account strategy. We're looking for proactive New Business Account Executives who enjoy exploring new opportunities and opening doors with accounts that may not know us yet.
The team culture is built on drive, accountability, and continuous improvement. We share competitive intelligence, celebrate wins together, learn thoughtfully from losses, and support each other in getting better every day. You'll be surrounded by colleagues who are passionate about enterprise sales, curious about AI and DevSecOps, and committed to building something special.
As a New Business Account Executive, you'll report to the Director of New Business Sales and work closely with a dedicated SDR pod, Sales Engineering, Marketing, and Customer Success. We invest in your development with regular 1:1 coaching, deal strategy sessions, and ongoing enablement so you can grow your career while helping us build something special in the APAC market.
How GitLab Supports Full-Time Employees
- Benefits to support your health, finances, and well-being
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity Compensation & Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
- Home Office Support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.
Ready to apply?
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In Short
This is your opportunity to become a core part of On’s Direct-to-Consumer (DTC) team and take on the responsibility to lead On’s new Store in Seoul, South Korea.
On will rely on you to help co-define the various store operation processes ahead of the opening. That includes supporting our Talent Team in hiring a dream team of service-minded Sales Advisors who will - under your leadership - run the store on a daily basis.
Once the doors have opened, you will be in charge of the store’s overall performance and delivering exceptional customer service every day. You will oversee all store related operations from inventory to IT systems to customer flows, as well as all internal team related responsibilities and external partnerships (e.g. community building).
Your Mission
- Continuously embrace and communicate On’s values and brand philosophy in team and customer interactions
- Hire & Manage schedules for all store advisors, collaborate with our Talent team for talent administration & development (e.g. payroll, onboarding, career progression and recruiting)
- Establish and build external partnerships to boost community engagement
- Take responsibility and create business drivers for store performance and monitoring of relevant store KPIs
- Oversee inventory management and BoH (Back-of-House) processes for optimized stock levels and FoH (Front-of-House) operations for exceptional customer service
- Support piloting, innovation and implementation of new retail solutions
- Execute product strategy and work closely with our sales planning and retail marketing team for optimize sales funnel & visual merchandising
- Ad hoc duties as needed
Other Information
The following information is representative of the essential functions performed in this specific position.
As you will be working in a retail store environment the position involves constant spoken communication but also reaching, carrying, climbing stairs, and standing for consecutive hours. It will occasionally involve stooping, kneeling, and crouching. You may also occasionally lift material up to 25 pounds (11.3 kg).
Your Story
- 6+ years of experience in a customer-focused setting, including 2 years of managerial responsibilities
- Operational retail experience in a premium, sports, tech, and / or fashion environment is a strong plus
- Collaborative team player with strong interpersonal, hospitality, and communication skills
- Experience in creating interactive and meaningful experiences for your customers and team members
- Entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs
- Ability to read, write, and speak Korean and English
- Ability to work weekends, evenings, and holidays as needed
Your Team
Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW.
Ready to apply?
Apply to On센드버드(Sendbird)는 미래의 AI 워크포스(AI workforce)를 구축한다는 비전을 품고 있습니다.
지난 10년이 넘는 시간 동안, 우리는 채팅, 음성, 영상, 메시징 API 등 대화의 기반이 되는 인프라를 구축하며 인앱 커뮤니케이션 분야 글로벌 1위 CPaaS 플랫폼으로 자리 잡았습니다. 4,000개가 넘는 브랜드가 우리를 선택했고, 매월 70억 건의 메시지가 우리 플랫폼을 거쳐 갑니다. 월간 활성 사용자(MAU)는 3억 명에 달합니다. 도어대시, 매치그룹, 눔, 야후 스포츠, 라쿠텐을 비롯한 수많은 기업의 대화가 우리의 기술로 이루어졌습니다. 우리는 이 분야에서 압도적으로 뛰어났습니다. 정말로요.
하지만 우리는 남들보다 일찍 한 가지 사실을 꿰뚫어 보았습니다. AI가 기업과 고객의 소통 방식을 송두리째 바꿀 것이라는 점입니다. 우리가 10년간 공들여 쌓아온 인프라는 결국 보편적인 기술이 될 것이고, 진정한 가치는 단순한 기술적 '연결'을 넘어 '지능', '경험', 그리고 실질적인 '결과'로 이동할 것임이 분명했습니다.
우리 앞에는 두 가지 길이 있었습니다. 지금까지 이룬 것을 지킬 것인가, 아니면 우리 스스로를 완전히 재창조할 것인가.
우리는 재창조를 택했습니다.
2024년 12월, 우리는 'AI 중심의 고객 경험(AI-first CX)'으로 비즈니스 방향을 완전히 전환했습니다. 이듬해 2월에는 지난 10년간 축적한 방대한 대화 데이터에 AI 지능을 결합하여 기업용 CX AI 에이전트를 선보였고, 마침내 2025년 11월, Delight.ai로 새롭게 태어났습니다.
우리의 새로운 이름이 모든 것을 말해 줍니다. AI가 가져올 진정한 혁신은 단순한 효율성 향상이나 비용 절감이 아닙니다. 그것은 고객이 잃어버렸던 감각, 즉 '온전히 이해받고 세심하게 케어받고 있다'는 느낌을 주는 일입니다. 단순한 만족을 넘어선 진정한 Delighted를 선사하는 것. 그것이 우리가 그리는 미래입니다.
제품소개
Delight.ai는 고객 경험을 혁신하는 'AI 컨시어지(Concierge)'입니다.기존의 AI 에이전트들은 대화창이 닫히는 순간 고객을 잊어버리지만, 우리는 다릅니다. Delight.ai는 대화가 거듭될수록 기억을 축적하고, 고객의 취향을 학습합니다. 채팅, 문자(SMS), 이메일, 음성 통화, 왓츠앱 등 어떤 채널을 이용하더라도 대화의 맥락은 결코 끊어지지 않고 이어집니다. 우리는 고객이 스스로 '이해받고, 존중받고, 기억되고 있다'고 느낄 수 있도록 돕는 AI를 만들고 있습니다.
포지션 소개
Delight.ai는 책임감 있게 팀의 회계 업무를 진행하실 Staff Accountant를 찾고 있습니다. 우리는 기업가 정신을 가진 팀으로서, 강력한 커뮤니케이션 역량을 바탕으로 원활하게 협업하고, 세밀한 부분까지 놓치지 않는 조직적인 실무형 인재와 함께하기를 기대합니다.
이런 경험과 역량을 가진 분과 함께하고 싶어요
- 비판적 사고가: 논리와 분석을 통해 프로세스의 필요성을 평가하고 대안을 제시합니다.
- 문제 해결사: 언제나 해결책을 찾는 데 집중하며, 솔루션 중심의 사고방식을 가집니다.
- 높은 감성 지능(EQ): 리더 및 동료들과 깊은 신뢰 관계를 형성할 수 있습니다.
- 공감 능력: 임직원들과 원활하게 소통하며 그들의 니즈를 깊이 이해합니다.
- 도전 정신: 긍정적인 태도로 문제를 마주하며, 필요하다면 직접 팔을 걷어붙이고 실무를 완수하는 에너지를 가졌습니다.
- 철저한 자기관리: 책임감이 강하고 꼼꼼하며, 고도의 조직화된 업무 스타일을 지향합니다.
- 협업과 독립성의 조화: 팀워크의 중요성을 이해하면서도, 독립적으로 업무를 완수해낼 수 있습니다.
- 보안 의식: 임직원의 민감하고 중요한 정보에 대해 엄격한 보안 의식을 유지합니다.
- 탁월한 소통가: 서면 및 구두 소통에 능숙하며, 명확하고 간결하면서도 지지적인 피드백을 전달할 용기가 있습니다.
- 유연성: 변화가 빠른 역동적인 환경에서 즐겁게 일하며, 무엇보다 팀을 우선시하는 태도를 가졌습니다.
자격 요건
- 회계, 재무 또는 관련 분야 학사 학위 소지자
- 글로벌 기업 회계 경력 3-4년 (스타트업 경험자 우대)
- 한국어 및 영어로 원활한 업무 소통(Written & Verbal)이 가능하신 분
- Excel 및 회계 소프트웨어(더존 iCube, NetSuite, Concur 등) 활용 능력이 우수하신 분
- 한국 세무 지식(부가세, 원천세, 법인세 등)을 보유하신 분
- US GAAP 및 K-GAAP 규정과 재무 운영 프로세스에 대한 깊은 이해가 있으신 분
합류 후 마주할 실제업무
- 전표 작성 및 월 결산/재무 보고 지원
- 매입 시스템 담당 및 분기별 부가세(세금계산서) 신고 프로세스 지원
- 임직원 경비 지출 보고서 검토 및 승인
- 법인카드 관리 및 이용 내역 정산(Reconciliation)
- 재무 관리자와 협력하여 예산 대비 비용 집행 현황 검토
- 해외 법인 회계 담당자와 협력하여 수시(Ad-hoc) 프로젝트 소통 및 수행
- 기타 회계/재무 관련 팀 프로젝트 및 수시 업무 수행
- 이 포지션은 8개월 계약직 포지션이며 추후 연장 논의가 가능합니다.
센드버드만의 특별한 복지를 소개해요
- 플레이스테이션, 자전거, 여행 등 자유롭게 사용할 수 있는 현금성 연간 복지포인트 약 400만원
- 영어회화, 강의 등 자유롭게 수강할 수 있는 어학 지원금 최대 연간 360만원
- 설날, 추석 명절 현금성 특별 복지 포인트 각 20만원씩 총 40만원
- 매주 1회 팀 빌딩 런치 지원
- 팀 빌딩 비용 지원
- 출퇴근 비용(교통비) 일부 지원
- 선릉 오피스 주차 무료
- 본인, 배우자, 자녀 모두 포함하는 단체보험 지원
- MRI, 유전자검사등을 포함한 1인당 40만원 상당의 건강검진 지원 - 본인 및 가족 1인
- 법정 연차 외 7개의 휴가 추가 지급 (Boost leave, Birthday leave, etc)
- 맥북 프로 등 최신 업무 기기 지원 (직무별 특별 지원 옵션)
- 스낵, 음료수, 라면이 매일 가득 채워지는 무제한 스낵바
- 12주 유급 출산 휴가 지원 (엄마, 아빠 모두가능)
- 기타 경조사 지원 프로그램 등
그 외 다양한 이벤트와 선물 등 센드버드만의 특별한 복지는 계속해서 발전하고 있습니다.
유연근무제 정책
Sendbird는 유연한 근무 일정을 지원합니다. 협업과 팀워크의 중요도가 높기에, 모든 구성원은 주 3일 이상 사무실에서 함께 모여 일하고 있어요. 일부 역할은 사무실 출근이 더 자주 필요할 수 있으니, 구체적인 요건은 매니저와 상의해 주세요.
센드버드가 생각하는 다양성과 포용
위 요구사항에 100% 부합하지 않으셔도 괜찮습니다. 센드버드는 모두가 배우고 성장할 수 있는 곳이기에 다양한 배경, 경험 및 기술 스택을 가진 누구든 최고의 직원이 되실 수 있다고 생각합니다. 우리는 평등한 고용 기회를 위해 다양성을 존중하고 장려하고 있습니다. 이 포지션이 여러분의 가슴을 뛰게 만든다면 지원해주세요!
센드버드 소개
센드버드는 옴니채널 AI와 세계 최고 수준의 검증된 커뮤니케이션 API를 결합하여, 기업이 AI 에이전트를 구축하고 의미 있는 고객 연결을 대규모로 만들어갈 수 있도록 돕습니다.
센드버드는 엔터프라이즈 수준의 안정성, 보안성, 규정 준수를 갖춘 솔루션을 제공합니다. DoorDash, Match Group, Noom, Yahoo Sports를 포함한 4,000개 이상의 글로벌 선도 앱이 센드버드를 신뢰하고 있으며, 매월 70억 건 이상의 대화가 센드버드 플랫폼을 통해 이루어지고 있습니다.
The Company
Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations, chat, voice, video, messaging APIs, and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.
We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.
We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack, into intelligence, into experience, into outcomes.
We had a choice: protect what we built, or reinvent ourselves.
We chose reinvention.
In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX, built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.
The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost, the feeling of being truly understood and cared for. Not satisfied. Delighted.
The Product
Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel, chat, SMS, email, voice, WhatsApp, without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.
The Role
We are looking for a Staff Accountant to be responsible for the accounts payable and accounts receivables process. As a member of our entrepreneurial team, we are looking for a collaborative, hands-on individual who is a team player with strong communication skills and is highly organized and detail-oriented.
You might be this person if:
- Critical thinker - you use logic and analytics to evaluate process needs and identify alternatives
- Problem solver - driven to find a solution and are solutions oriented
- Emotionally intelligent - you are able to build strong trust with leaders and employees.
- Empathetic - you connect well with employees and understand their needs
- Motivated by challenges - you bring a positive tone, and eye for solutions and an energy for rolling up your sleeves and doing whatever needs to be done
- Organized - deeply responsible and accountable with a strong attention to detail and organization
- Team player and independent worker - you understand the importance of working as a team all the while capable of being successful on your own
- Exhibit utmost sensitivity to the confidential and critical nature of employee information
- Exceptional communicator in both written and verbal interactions; clear, concise, and courageous in giving tough but supportive feedback when needed
- Thrive in a fast-paced, dynamic environment. You are flexible and adaptable, a team player above all
You need to have:
- Bachelor’s degree in Accounting, Finance, or related experiences
- 3-4 years in accounting of multi-national companies, start-up experience is a plus
- Written and verbal conversation skill in English & Korean
- Strong knowledge of Excel, Accounting software systems (Duzone iCube, NetSuite, Concur etc.)
- Good knowledge of taxes including VAT, WH and corporate tax
- Understanding of US GAAP and K-GAAP regulations and financial operation process
What you'll actually do:
- Prepare AP journal entries and assist in managing month-end closing and financial report
- Own Accounts Payable system and support quarterly VAT (Tax invoices) filing process
- Review employee expense claim report
- Manage company credit card and reconciliation
- Coordinate with accounting management in reviewing expenses against budget
- Collaborate and communicate with foreign subsidiary accountant on ad hoc projects
- Perform team projects and ad-hoc tasks in accounting/finance as requested
Our KR benefits include (but are not limited to)
- This is an 8-month contract position.
- Hybrid work policy, flexible work hours
- Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
- Learn a Language benefit - up to 3.6 million won per year towards language lessons
- Weekly team lunch cost
- Monthly team-building cost
- Partial support for commuting costs
- Free parking at the Seolleung office
- Group insurance support that covers employees, spouses, and children
- Medical checkup support, including MRI and genetic testing - for the employee and one family member
- Support for the latest work devices, such as MacBook Pro (special support options for each job position)
- Unlimited snack bar filled with snacks, beverages, and instant noodles every day
- Other support programs for congratulations and condolences
Flexible Work Policy
We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees within an hour's commute range of their local office to gather with their team in the office twice per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.
What diversity and inclusion mean to us
There is no such thing as a perfect candidate, and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities,s and encourage you to apply if this role excites you.
Why Sendbird
We're not optimizing a stable business. We're rebuilding one from the ground up with AI at the center. If you want to own real outcomes, move at a pace that actually challenges you, and work on something that matters, this is the place. Come build with us.
Ready to apply?
Apply to Sendbird
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
Responsibilities
Workato is looking for talented and highly motivated results-oriented individuals to join our expanding sales team. In this role, you will be able to demonstrate a successful track record in remotely managing a large diverse territory. You will be comfortable embracing a start-up environment where personal performance is critical and will have the flexibility and determination to participate in any activity to ensure success.
As a Sales Development Representative, you will be responsible for uncovering and developing new opportunities from outbound activities, and building a strong pipeline of sales opportunities to deliver on sales targets. The prospect profile can vary from IT, Business Operations, to Sales / Marketing / Support Operations. You will focus on sales opportunity generation programs and their execution including email and telephone activities. Excellent collaboration and proactive participation with our Marketing, Sales and Customer Success teams is critical to success. As well as contributing through achievement of your goals, you will bring enthusiasm, expertise and creativity to our company.
In this role, you will also be responsible to:
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Set up meetings for the Sales Team and help build the company pipeline.
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Work closely with the Marketing Team on campaigns and GTM efforts.
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Work closely with Sales Team to refine strategy for targeted territories/segments.
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Consult existing customers to understand how they are using Workato currently and where they want to get to as a business
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Achieve agreed upon sales targets and outcomes within schedule
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Reach out to customer leads through cold calling and email
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Continuously improve through feedback
Requirements
Qualifications / Experience / Technical Skills
-
Bachelors Degree - Fresh graduates may apply
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Knowledge of business applications, especially applications used in Sales, Marketing, Customer Support such as Google Apps, Outreach, Zoominfo, Slack and SFDC
Soft Skills / Personal Characteristics
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High energy, positive attitude with the ability to take initiative; strong work ethic, self-directed and resourceful; Discipline to conduct and manage sales cycle process from initial contact through to initial qualification
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Strong customer orientation, dedication, and passion for delivering a great customer experience
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Strong collaboration skills; ability to adapt to a dynamic start-up environment with a passion for making an impact
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Excellent written and oral communication skills in English; ability to convey information clearly and analyze customer requirements as needed to help customer make buying decisions
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Some technical aptitude and the ability to become deeply fluent in integration and automation solutions.
(REQ ID: 2662)
Ready to apply?
Apply to Workato
[쿠팡] Sr.Internal communication 담당자
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반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.
Please complete the attached Internal Transfer Request Form and submit.
반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.
Please make sure to apply with your Coupang e-mail address.
회사 소개
쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.
쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.
쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.
About the Team:
Coupang’s Global Communications team serves as the voice of the company informing the public about our latest innovations, services, and efforts to wow the customer. We are looking for creative, passionate communicators who can think from a company-wide perspective, helping us share Coupang’s story with the world.
About the Role:
As a Sr. Public Relations Specialist (Internal Communications) at Coupang, you will play a key role in delivering clear, timely, and effective communication across the organization. You will partner with business leaders, global counterparts, and cross-functional teams to execute internal communications that support business priorities, organizational updates, and employee engagement.
This role is highly execution-focused, requiring strong attention to detail and the ability to manage a high volume of day-to-day communications while maintaining quality and consistency. You will also work closely with global teams to ensure alignment and respond quickly to emerging issues in a fast-paced environment.
업무 내용
- Execute and manage day-to-day internal communications, including company-wide announcements, emails, and operational updates
- Plan and execute company-wide communication programs, including town halls, internal events, and engagement initiatives
- Own and operate internal communication channels (e.g., Slack, newsletters, intranet), ensuring consistency, accuracy, and governance
- Partner with stakeholders across teams to develop clear, concise, and timely messaging
- Monitor internal and external signals to proactively identify emerging issues and enable timely communication responses
- Collaborate closely with global business teams to ensure alignment and consistency across regions
- Support cross-functional initiatives beyond core internal communications, including large-scale internal events, and global projects
- Provide guidance to stakeholders on communication best practices and effective channel usage
- Continuously improve internal communication processes and operational efficiency
자격 요건
- 8+ years of experience in internal or corporate communications, with exposure to both internal and external communications
- Experience within a corporate or brand communications (PR) function is strongly preferred
- Strong writing and editing skills with exceptional attention to detail
- Proven ability to manage high-volume, fast-paced communication workflows
- Strong stakeholder management skills and ability to identify risks and respond with sound judgment; fluent in English and Korean (experience in tech, commerce, or high-growth environments is a plus)
전형 절차 및 안내 사항
- 전형 절차
- 서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격
- 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
- 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다.
- 참고 사항
- 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
- 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
- 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
- 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
- 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다.
- 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다.
개인정보 처리방침
- 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy
서류 반환 정책
- 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다.
- 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
- 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
- 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
- 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.
반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.
Please complete the attached Internal Transfer Request Form and submit.
반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalStaff Machine Learning Engineer (Eats Search & Discovery)
Share this job
반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.
Please complete the attached Internal Transfer Request Form and submit.
반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.
Please make sure to apply with your Coupang e-mail address.
About Coupang
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Team Overview
The team is responsible for the customers’ product discovery experience on Coupang and Coupang Eats, including search and recommendation quality, product ranking on category pages, and review ranking.
Search and Recommendation is a fast-growing area, and we are working to improve the quality of recommendations to ensure that customers find the best products for them. We are aiming to provide customers with a ‘wow’ shopping experience by offering them with the products they like even before they express their intent, which is one of the best discovery experiences in e-commerce. We use the state-of-the-art Machine Learning and Deep Learning technologies to ensure the best quality of recommendations, and we are continuously innovating and building highly scalable systems to support the growing business and customer engagement.
Role Overview
As a Staff Machine Learning Engineer for Search and Recommendations, you will be responsible for the design, development, maintenance, and improvement of the end-to-end search and recommendation quality and systems. This encompasses our online recommendation ranking models/systems, multiple data pipelines that produce the candidates and features (offline and online) used across various ranking algorithms, a serving system that produces the recommendation result and product ranking result across the Coupang and Coupang Eats. You will need to collaborate closely with the global teams that share ownership of customers’ product discovery experiences in Coupang. You will run experiments to validate in a controlled environment and launch any features and ranking improvements that would improve the customer experience.
Key Responsibilities
- Strongly own the Recommendation service, one of the most critical for Coupang to make sure we are wowing customers constantly.
- Collaborate tightly with multiple global teams across the company to co-build a world class recommendation system
- Mine vast amount of data to gain insights from customer behavior
- Develop new Machine Learning models and features to create new recommendation algorithm or improve existing algorithms
- Create data jobs to generate Machine Learning features; build and train new models; run experiments to validate and launch new models
Qualifications
- Experience working with large-scale, complex datasets to extract robust features and create reliable machine learning models.
- Track record of diving into data to discover hidden patterns and solving problems with data science
- Fast paced self-learner with proven record of launching successful features and improving business metrics
- Tech lead working with coworkers across teams to solve critical customer problems
- Strong communication skills and full proficiency in English
Preferred Qualifications
- Professional Korean proficiency
- Master’s or Ph.D. degree in Computer Science, Mathematics or related science majors
- Industrial experience working with online serving system working at scale
- Write robust and efficient code using Java with unit and integration tests
- Excellent communicator with great listening skills, growth mindset and can-do attitude
Recruitment Process
- Application Review - 1st Interview (Virtual) - 2nd Interview (Virtual) - Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://www.coupang.jobs/en/privacy-policy/
Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance are not met.
반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.
Please complete the attached Internal Transfer Request Form and submit.
반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalSr~Staff Data Analyst (Eats Analytics)
Share this job
반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.
Please complete the attached Internal Transfer Request Form and submit.
반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.
Please make sure to apply with your Coupang e-mail address.
Eats Analytics 팀 소개 🚀
Eats Analytics 팀의 비전은 데이터, 분석, 그리고 적용형 AI를 통해 복잡한 비즈니스 문제를 해결함으로써, Coupang Eats의 모든 의사결정이 데이터에 기반하고 실질적인 임팩트를 창출하도록 만드는 것입니다.
우리 팀은 단순한 리포팅이나 운영 지원을 넘어섭니다. 비즈니스, 프로덕트, 운영 리더들과 긴밀하게 협업하여 문제를 정의하고, 분석 및 데이터 모델을 구축하며, 인사이트를 대규모로 운영에 적용합니다.
Coupang Eats의 데이터 분석은 비즈니스 전략, 실험(Experimentation), 예측(Forecasting), 그리고 AI 기반 의사결정 전반에 걸쳐 있으며, 팀원들은 Data Science, Machine Learning, 혹은 고급 비즈니스 애널리틱스 역할로 성장할 수 있는 기회를 얻게 됩니다.
Data Analyst로서 당신은 문제 정의부터 모델 기반 인사이트 도출, 실제 운영 실행까지 엔드투엔드로 관여하게 되며, 대규모 데이터, 실험 플랫폼, AI 기반 비즈니스 활용 사례를 폭넓게 경험하게 됩니다.
주요 업무 🚀
- 배달 운영, 머천트 생태계, 고객 성장, 마켓플레이스 구조 전반에 걸쳐 데이터·분석·적용형 AI를 활용하여 다양한 비즈니스 문제 해결
- 모호한 비즈니스 질문을 분석 프레임워크와 데이터 모델로 구조화하기 위해 비즈니스 및 프로덕트 리더와 협업
- 대규모 A/B 테스트와 실험을 설계, 실행, 분석하며 단기 성과와 장기 비즈니스 영향 평가
- 운영 및 전략적 의사결정을 지원하는 분석 데이터셋, 파이프라인, 모델(예: 예측, 최적화, 세그멘테이션) 개발 및 유지
- 통계 분석, 모델링, 실험을 통해 배달 시간, 비용 효율, 수요–공급 균형, 고객 유지율 등 핵심 비즈니스 지표 최적화
- 모델과 인사이트를 일상적인 의사결정 프로세스에 적용하여 운영 효율성을 높이고, 분석 방법론을 지속적으로 개선
- 단순한 과거 리포팅이 아닌 미래지향적 인사이트 제공과 핵심 지표 오너십 확보
- 고객, 머천트, 운영 데이터를 심층 분석하여 확장 가능한 성장 기회 발굴
- 기술적 배경이 없는 이해관계자에게도 명확하게 인사이트와 제안을 전달하며, 다양한 조직 레벨의 의사결정에 영향력 행사
핵심 성과 지표 (KPI)
- 분석, 실험, 모델을 통해 창출된 실질적인 비즈니스 임팩트
- 고객, 머천트, 운영 관련 KPI 개선 (유지율, 효율성, 유닛 이코노믹스 등)
- 일상 운영에서 분석 모델과 인사이트의 활용도 및 효과성
자격 요건 🚀
- 비즈니스 문제 해결을 위해 데이터 분석, 애널리틱스, 또는 데이터 사이언스를 적용한 5년 이상의 경력
- SQL에 대한 강한 숙련도와 ETL, 데이터 모델링, 대규모 데이터셋 경험
- 특정 비즈니스 도메인, 프로덕트 영역, 또는 운영 기능에 대한 분석 오너십 경험
- 데이터 인사이트를 비즈니스 성과로 연결할 수 있는 뛰어난 분석적 사고력
- 빠르게 변화하고 불확실한 환경에서 다양한 조직과 협업한 경험
- 업무 언어로서 영어 사용에 대한 편안함
우대 사항 🚀
- 정량적 전공(STEM, 금융, 경제학, 통계 등) 학사 학위
- 데이터 분석, 모델링, 실험을 위한 Python 활용 경험
- 예측, 최적화, 또는 적용형 머신러닝 모델 경험
- 이커머스, 푸드 딜리버리, 물류, 마켓플레이스 플랫폼 경험
- Data Science, 고급 애널리틱스, AI 기반 비즈니스 역할로의 성장에 대한 관심
- 석사(MS) 또는 MBA 학위 보유자 우대
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
About Eats Analytics Team 🚀
The vision of the Eats Analytics Team is to solve complex business problems through data, analytics, and applied AI, ensuring that every decision at Coupang Eats is both data-informed and impact-driven.
Our team goes beyond traditional reporting or operational support. We work closely with business, product, and operations leaders to define problems, build analytical and data models, and operationalize insights at scale. Analytics at Coupang Eats spans business strategy, experimentation, forecasting, and AI-driven decision making, providing team members with opportunities to grow toward Data Science, Machine Learning, or advanced Business Analytics roles.
As a Data Analyst, you will work end-to-end—from problem definition to model-driven insights to real-world operational execution—while gaining exposure to large-scale data, experimentation platforms, and AI-enabled business use cases.
Responsibilities 🚀
- Solve diverse business problems using data, analytics, and applied AI across delivery operations, merchant ecosystem, customer growth, and marketplace dynamics
- Partner with business and product leaders to translate ambiguous business questions into analytical frameworks and data models
- Design, execute, and analyze large-scale A/B tests and experiments, evaluating short-term impact and long-term business implications
- Develop and maintain analytical datasets, pipelines, and models (e.g., forecasting, optimization, segmentation) that support both operational and strategic decision-making
- Apply statistical analysis, modeling, and experimentation to optimize core business metrics such as delivery time, cost efficiency, demand-supply balance, and customer retention
- Enable operational excellence by operationalizing models and insights into daily decision workflows, while continuously improving methodologies
- Own key metrics and provide forward-looking insights rather than purely retrospective reporting
- Conduct deep-dive analyses on customer, merchant, and operational data to identify scalable growth opportunities
- Communicate findings and recommendations clearly to non-technical stakeholders, influencing decisions at multiple organizational levels
Key Performance Indicators
- Business impact driven by analytics, experiments, and models
- Improvement in customer, merchant, and operational KPIs (retention, efficiency, unit economics)
- Adoption and effectiveness of analytical models and insights in daily operations
Basic Qualifications 🚀
- 5+ years of experience applying analytics, data analysis, or data science to solve business problems
- Strong SQL skills and experience with ETL, data modeling, and large-scale datasets
- Experience owning analytics for a business domain, product area, or operational function
- Strong analytical thinking with the ability to connect data insights to business outcomes
- Experience working in fast-paced, ambiguous environments with cross-functional stakeholders
- Comfortable using English as a working language
Preferred Experience 🚀
- Bachelor’s degree in a quantitative field (STEM, Finance, Economics, Statistics)
- Experience with Python for data analysis, modeling, or experimentation
- Exposure to forecasting, optimization, or applied machine learning models
- Background in e-commerce, food delivery, logistics, or marketplace platforms
- Interest in growing toward Data Science, Advanced Analytics, or AI-driven business roles
- Advanced degree (MS or MBA) is a plus
Recruitment Process and Others
Recruitment Process
- Application Review - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
- This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
https://privacy.coupang.com/en/land/jobs/
Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
Equal Opportunities for All
- Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
Ready to apply?
Apply to Coupang InternalAbout Coupang
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds - a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people who like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Job Overview
The Coupang Marketplace business is responsible for providing a scalable platform where sellers of any scale and size can be successful selling on Coupang. In this role, you will have opportunity to deeply understand the vibrant online seller community in South Korea and Asia. Coupang Marketplace is seeing significant year-over-year business growth, and we are building the team to get us there.
Key Responsibilities
-
Drive strategy and execution to expand and optimize marketplace selection, ensuring customers have access to a comprehensive, high-quality selection that meets their needs and maximizes business growth.
-
Own the product vision, strategy, roadmap, and KPIs of a specific business function.
-
Lead the entire product life cycle from inception to launch, including writing product requirements, defining use cases, setting success metrics, running A/B tests and increasing customer adoption.
-
Identify opportunities to generate revenue by removing any friction points in the end-to-end customer/seller experience.
-
Have a deep understanding of the customer and provide the Voice of the Customer to stakeholders.
-
Establish strong partnerships with UX designers, developers, Customer Support and business stakeholders to support business growth.
Qualifications
-
Minimum 5 years of experience in product management, including developing, delivering and executing on a strong product vision.
-
Analytical thinker who works well in a fast-paced, data-driven and highly ambiguous entrepreneurial culture
-
Demonstrated ability to work with cross-functional teams and manage multiple projects.
-
Bias for action and willingness to get your hands dirty to get any job done.
-
Sound business judgment and proven ability to effectively communicate and influence others.
Preferred
- Experience in launching consumer facing products.
- Bachelor’s degree in computer science, Engineering, or equivalent experience
- Industry work experience related to eCommerce or B2B SaaS
- Hands-on experience in Agile/Lean practices and software development
- Fluent in English and Korean
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
- This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
https://privacy.coupang.com/en/land/jobs/
Document Return Policy (This notice MUST be included in a job posting in Korea only to comply with the Fair Hiring Procedure Act.)
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
Ready to apply?
Apply to Coupang
Eats Analytics 팀 소개 🚀
Eats Analytics 팀의 비전은 데이터, 분석, 그리고 적용형 AI를 통해 복잡한 비즈니스 문제를 해결함으로써, Coupang Eats의 모든 의사결정이 데이터에 기반하고 실질적인 임팩트를 창출하도록 만드는 것입니다.
우리 팀은 단순한 리포팅이나 운영 지원을 넘어섭니다. 비즈니스, 프로덕트, 운영 리더들과 긴밀하게 협업하여 문제를 정의하고, 분석 및 데이터 모델을 구축하며, 인사이트를 대규모로 운영에 적용합니다.
Coupang Eats의 데이터 분석은 비즈니스 전략, 실험(Experimentation), 예측(Forecasting), 그리고 AI 기반 의사결정 전반에 걸쳐 있으며, 팀원들은 Data Science, Machine Learning, 혹은 고급 비즈니스 애널리틱스 역할로 성장할 수 있는 기회를 얻게 됩니다.
Data Analyst로서 당신은 문제 정의부터 모델 기반 인사이트 도출, 실제 운영 실행까지 엔드투엔드로 관여하게 되며, 대규모 데이터, 실험 플랫폼, AI 기반 비즈니스 활용 사례를 폭넓게 경험하게 됩니다.
주요 업무 🚀
- 배달 운영, 머천트 생태계, 고객 성장, 마켓플레이스 구조 전반에 걸쳐 데이터·분석·적용형 AI를 활용하여 다양한 비즈니스 문제 해결
- 모호한 비즈니스 질문을 분석 프레임워크와 데이터 모델로 구조화하기 위해 비즈니스 및 프로덕트 리더와 협업
- 대규모 A/B 테스트와 실험을 설계, 실행, 분석하며 단기 성과와 장기 비즈니스 영향 평가
- 운영 및 전략적 의사결정을 지원하는 분석 데이터셋, 파이프라인, 모델(예: 예측, 최적화, 세그멘테이션) 개발 및 유지
- 통계 분석, 모델링, 실험을 통해 배달 시간, 비용 효율, 수요–공급 균형, 고객 유지율 등 핵심 비즈니스 지표 최적화
- 모델과 인사이트를 일상적인 의사결정 프로세스에 적용하여 운영 효율성을 높이고, 분석 방법론을 지속적으로 개선
- 단순한 과거 리포팅이 아닌 미래지향적 인사이트 제공과 핵심 지표 오너십 확보
- 고객, 머천트, 운영 데이터를 심층 분석하여 확장 가능한 성장 기회 발굴
- 기술적 배경이 없는 이해관계자에게도 명확하게 인사이트와 제안을 전달하며, 다양한 조직 레벨의 의사결정에 영향력 행사
핵심 성과 지표 (KPI)
- 분석, 실험, 모델을 통해 창출된 실질적인 비즈니스 임팩트
- 고객, 머천트, 운영 관련 KPI 개선 (유지율, 효율성, 유닛 이코노믹스 등)
- 일상 운영에서 분석 모델과 인사이트의 활용도 및 효과성
자격 요건 🚀
- 비즈니스 문제 해결을 위해 데이터 분석, 애널리틱스, 또는 데이터 사이언스를 적용한 5년 이상의 경력
- SQL에 대한 강한 숙련도와 ETL, 데이터 모델링, 대규모 데이터셋 경험
- 특정 비즈니스 도메인, 프로덕트 영역, 또는 운영 기능에 대한 분석 오너십 경험
- 데이터 인사이트를 비즈니스 성과로 연결할 수 있는 뛰어난 분석적 사고력
- 빠르게 변화하고 불확실한 환경에서 다양한 조직과 협업한 경험
- 업무 언어로서 영어 사용에 대한 편안함
우대 사항 🚀
- 정량적 전공(STEM, 금융, 경제학, 통계 등) 학사 학위
- 데이터 분석, 모델링, 실험을 위한 Python 활용 경험
- 예측, 최적화, 또는 적용형 머신러닝 모델 경험
- 이커머스, 푸드 딜리버리, 물류, 마켓플레이스 플랫폼 경험
- Data Science, 고급 애널리틱스, AI 기반 비즈니스 역할로의 성장에 대한 관심
- 석사(MS) 또는 MBA 학위 보유자 우대
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
About Eats Analytics Team 🚀
The vision of the Eats Analytics Team is to solve complex business problems through data, analytics, and applied AI, ensuring that every decision at Coupang Eats is both data-informed and impact-driven.
Our team goes beyond traditional reporting or operational support. We work closely with business, product, and operations leaders to define problems, build analytical and data models, and operationalize insights at scale. Analytics at Coupang Eats spans business strategy, experimentation, forecasting, and AI-driven decision making, providing team members with opportunities to grow toward Data Science, Machine Learning, or advanced Business Analytics roles.
As a Data Analyst, you will work end-to-end—from problem definition to model-driven insights to real-world operational execution—while gaining exposure to large-scale data, experimentation platforms, and AI-enabled business use cases.
Responsibilities 🚀
- Solve diverse business problems using data, analytics, and applied AI across delivery operations, merchant ecosystem, customer growth, and marketplace dynamics
- Partner with business and product leaders to translate ambiguous business questions into analytical frameworks and data models
- Design, execute, and analyze large-scale A/B tests and experiments, evaluating short-term impact and long-term business implications
- Develop and maintain analytical datasets, pipelines, and models (e.g., forecasting, optimization, segmentation) that support both operational and strategic decision-making
- Apply statistical analysis, modeling, and experimentation to optimize core business metrics such as delivery time, cost efficiency, demand-supply balance, and customer retention
- Enable operational excellence by operationalizing models and insights into daily decision workflows, while continuously improving methodologies
- Own key metrics and provide forward-looking insights rather than purely retrospective reporting
- Conduct deep-dive analyses on customer, merchant, and operational data to identify scalable growth opportunities
- Communicate findings and recommendations clearly to non-technical stakeholders, influencing decisions at multiple organizational levels
Key Performance Indicators
- Business impact driven by analytics, experiments, and models
- Improvement in customer, merchant, and operational KPIs (retention, efficiency, unit economics)
- Adoption and effectiveness of analytical models and insights in daily operations
Basic Qualifications 🚀
- 5+ years of experience applying analytics, data analysis, or data science to solve business problems
- Strong SQL skills and experience with ETL, data modeling, and large-scale datasets
- Experience owning analytics for a business domain, product area, or operational function
- Strong analytical thinking with the ability to connect data insights to business outcomes
- Experience working in fast-paced, ambiguous environments with cross-functional stakeholders
- Comfortable using English as a working language
Preferred Experience 🚀
- Bachelor’s degree in a quantitative field (STEM, Finance, Economics, Statistics)
- Experience with Python for data analysis, modeling, or experimentation
- Exposure to forecasting, optimization, or applied machine learning models
- Background in e-commerce, food delivery, logistics, or marketplace platforms
- Interest in growing toward Data Science, Advanced Analytics, or AI-driven business roles
- Advanced degree (MS or MBA) is a plus
Recruitment Process and Others
Recruitment Process
- Application Review - SQL Live Coding Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
- This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
https://privacy.coupang.com/en/land/jobs/
Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.
Equal Opportunities for All
- Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
Ready to apply?
Apply to Coupang
Sr. Staff Front-end Engineer (Global Operations Technology)
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회사 소개
쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.
쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.
쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.
Coupang Fulfillment Transportation Systems
The Fulfillment Transportation Systems Tech organization within Global Operations Technology is responsible for systems that enable Coupang to reliably deliver customer orders within hours of order placement. Transportation Tech is on a mission to transform Last Miles by building an efficient Trans ecosystem that operates at groundbreaking scale and speed. We can drive technology direction, successfully advocate for collaboration with other technology leaders and stakeholders, influence and build trust with teams, and execute complex system delivery with consideration for scalability, future scalability, and reliability. We are looking for an experienced and passionate engineering leader. As the organization in charge of Coupang's Last Miles, we develop solutions and provide products for the systems used by those who directly deliver within Coupang and the managers who manage them. In addition, we provide Admin and Mobile WebView to allocate supplies to Coupang Friends and Coupang Flex workers and manage Coupang Flex's work, meta information, and settlement information.
The candidate will be part of the Coupang Delivery Technology team and will be responsible for developing and operating solutions for systems and terminals used by delivery people and managers within Coupang.
Key Responsibilities:
- Sr, Staff front-end engineers are technology leaders and participate in major technology improvement projects.
- After understanding the overall and details of the Coupang GOT web platform and identifying areas for improvement, we present an architecture-level solution.
- Additionally, we will create a roadmap with other engineers and implement technological improvements step by step, and smooth communication to align with other developers or organizations will be essential in this process.
- By collaborating closely with the Product Owner / Designer / Stakeholder, we simplify complex business requirements and complete them into a high-level front-end design to support multiple repeated tests with minimal development costs.
- There are places that require a variety of front-end developer capabilities, such as pages that require handling and visualization of large amounts of data.
- We serve as mentors for members within the organization and help them improve their individual capabilities.
Skills and Qualifications:
- 10+ years of experience working in basic algorithms, system design, and large-scale distributed systems.
- 12+ years of professional coding experience using modern programming languages such as JavaScript, Typescript, etc.
- Bachelor's degree in Computer Science, Software Engineering, or related field.
- Strong problem-solving skills and attention to detail Ability to work in an agile development environment and meet tight deadlines.
Preferred:
- Experience working in building complex software systems that have been successfully delivered to customers.
- Experience communicating with users, other technical teams, and senior management to collect requirements, and describe software product features, technical designs, and product strategy.
- Experience influencing software engineering best practices within your team Hands-on expertise in many disparate technologies, ranging from front-end user interfaces and all points in between Experience working backward from the customer and delivering innovative, simple solutions
전형 절차 및 안내 사항
- 전형 절차
- 서류전형 - 전화면접 - 대면면접 – 최종 합격
- 전형 절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
- 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별안내드립니다.
- 참고 사항
- 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
- 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
- 보훈대상자 및 장애인 여부는 채용 과정에서 어떠한 불이익도 미치지 않습니다.
- 개인정보 처리방침
- 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/
- 서류 반환 정책
- 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
- 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
- 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일( recruitingops@coupang.com )로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
- 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
Ready to apply?
Apply to Coupang
Sr. Staff Machine Learning Engineer (Eats Search & Discovery)
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About Coupang
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been at since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Team Overview
Coupang Eats is offering both food delivery and quick-commerce solutions to Korean customers. Additionally the food delivery experience is also available in the Japanese market. Within this space, the team is responsible for the search funnel for these 3 verticals. This encompasses all the different layers of search (retrieval, relevance, query understanding, ranking, etc.).
Search is a fast-growing area, and we are working to improve the quality of search to ensure that customers find the best dish, store or item for them. We use the state-of-the-art Machine Learning and Deep Learning technologies to ensure the best quality of search, and we are continuously innovating and building highly scalable systems to support the growing business and customer engagement.
Role Overview
As a Sr. Staff Machine Learning Engineer for Search, you will be responsible for the design, development, maintenance, and improvement of the end-to-end search quality and systems. Since the scope ranges across all the search layers (retrieval, relevance query understanding, intent expression, ranking, etc.) there are a wide range of customer problems to resolve. This will require designing and maintaining multiple foundational models. You will run experiments to validate in a controlled environment and launch any features and ranking improvements that would improve the customer experience.
Key Responsibilities
- Tech Leader for the Coupang Eats Search system, the most important funnel for customer to discover the food they need
- Operate across two different business verticals across two different markets
- Develop new Machine Learning models to improve the end-to-end search quality
- Build the foundational LLM models powering the search system
- Improve the search quality through experimentation
Qualifications
- Experience working with large-scale, complex datasets to extract robust features and create reliable machine learning models
- Track record of diving into data to discover hidden patterns and solving problems with data science
- Fast paced self-learner with proven record of launching successful features and improving business metrics
- Tech lead working with coworkers across teams to solve critical customer problems
- Strong communication skills and full proficiency in English or Korea
Preferred Qualifications
- Master’s or Ph.D. degree in Computer Science, Mathematics or related science majors
- Industrial experience leveraging and tuning LLM for search quality improvement
- Industrial experience working with online serving system working at scale
- Excellent communicator with great listening skills, growth mindset and can-do attitude
- Strong communication skills and full proficiency in English and Korea
Recruitment Process
- Application Review - 1st Interview (Virtual) - 2nd Interview (Virtual) - Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
- Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
https://www.coupang.jobs/en/privacy-policy/
Document Return Policy
- This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
- A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
- A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company (Coupang Recruiting Team, Tower 730, 570 Songpa-daero, Songpa-gu, Seoul). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
- In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
- Hiring may be restricted in case the legal qualifications required for hiring and work performance are not met.
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
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