Role:  Senior Project Manager 

Location:  Johannesburg, South Africa 

About the role:

We are seeking a visionary Integrated Project Manager renowned for their outstanding work in the CPG sector to join our dynamic team. This is an exciting opportunity to elevate our brand's presence and impact across Europe. 

Our ideal candidate will excel in both integrated creative and high-volume adaptation work ensuring compliance, consistency, and competitiveness. We deliver across the purchase funnel producing broadcast, social, ecomm assets. As the Senior Project Manager, you will manage multiple projects simultaneously, ensuring the brand consistency and quality from the initial concept through to execution and delivery. Experience in CPG and integrated comms is essential, along with proficiency in utilizing the necessary tools and software to manage complex projects efficiently. 

This role offers the chance to work with iconic CPG brands as we launch a groundbreaking new global hub based in South Africa. By integrating automation and AI, we aim to revolutionize content creation and set new digital standards for the CPG consumer experiences. 

What you will be doing: 

• Overall responsible for integrated campaigns working with the Account Lead to deliver a high volume of localized assets, ensuring alignment with client objectives and brand guidelines. 

• Support Regional Account Lead on project planning, status, risks, and challenges. 

• Onsite client communicator for detailed timeline-specific project queries. 

• Creating production timelines according to SLA’s, building pipeline campaign forecasts to identify production peaks to resource PMs accordingly. 

• As well as owning E2E delivery, you will have offshore capacity to support volumes of work where you will need to brief designers on campaign specifics, timings and scope. 

• Overseeing and signing off IPMs adapted timings based on local market nuance. 

• Tracking regional pre-production tasks such as translations, price validation, global master approvals and market participation. 

• Escalating resource shortfalls to Account Lead and Project Director. 

• Overseeing and tracking PMs delivery progress, feeding status reports to regional and channel leads. 

• Build and nurture strong relationships with key stakeholders. 

• Lead regional production, localisation and delivery, ensuring direction, control, and effective communication throughout the process. Managing multiple campaigns, languages, and channels. 

• Provide PM team leadership, line managing up to 2-3 reports. 

• Drive campaign execution, and closure, monitoring progress, controlling deadlines, engaging relevant stakeholders and ensuring successful delivery and ensure data is accurately captured at every step.  

• Support the Account Lead to produce data-lead monthly reporting and strategic QBRs, as well as support across invoicing and out-of-scope work. 

• Lead daily stand-up calls with internal team ensuring production is on track and providing an escalation point to the relevant parties.  

• Review global campaigns, familiarise yourself with forecast data, to drive foresight of production. 

• Support the Account Lead on campaign kick-off calls, assisting on out-of-scope and out-of-guideline conversations as needed. 

• Ensure brand guardianship of local briefs and global guideline changes, while rolling out local campaigns in the sales market and re-iterating local SLAs. 

• Support Regional Lead with cost estimates for additional resource where needed. 
• Champion automation and future-facing ways of working.  

What you need to be great in this role: 

• 7+ years of relevant experience in digital, print and motion, covering owned and bought media. 

• CPG experience preferably personal care.  

• A detail-oriented professional with exemplary organizational skills, able to manage multiple projects simultaneously in a deadline-driven environment. 

• Skilled in risk management and problem-solving, with the ability to pivot and adapt strategies as needed to ensure project success. 

• An effective communicator who can foster collaboration across teams, ensuring clarity and alignment in project goals. 

• Experience working with multiple campaigns, languages, and channels. 

• Worked with automation and Gen AI tools to deliver content at speed and scale.  

• Demonstrated production experience on global brands with line management experience.  

• Strong account and project management skills, with experience managing onsite and offshore teams. 

• Proven ability to drive successful campaign production lifecycles, with an ability to assess risk in real time adapt using agile methodology. 

• Proficiency forecasting, resource management and project burn rate. 

• Keen eye for detail and commitment to innovation and new business growth. 
• Proficient in Adobe WF (or similar), Microsoft Office, and other related software. 

Req ID: 17081

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Role: Creative Lead (CGI)

Location: South Africa (Remote working until further notice)

About the role: 

We are seeking a visionary Creative Director (Lead) with deep, hands-on CGI expertise and proficiency in AI technologies to lead our world-class CGI/3D team in delivering visually stunning, high-impact creative work for global brands. This is a leadership role for someone who thrives at the intersection of art, design, storytelling, and cutting-edge technology - equally confident setting a bold creative vision, leveraging Ai-driven innovation and providing precise hands-on direction. 

You will drive creative excellence across large-scale CGI productions, oversee the growth and development of the global team, and ensure our output pushes the boundaries of what’s possible. Those with experience leading global campaigns and digital content for renowned brands across FMCG, Luxury, Premium Global Brands, and Technology sectors will have a distinct advantage. 

This is a dynamic role requiring adaptability, collaboration, and the ability to juggle multiple high-priority projects in a fast-paced environment. 

What You'll be Doing: 

• Lead and Oversee Projects: Own the end-to-end delivery of CGI projects, ensuring high-quality output that exceeds expectations, leveraging AI-enhanced workflows where appropriate to boost efficiency and creativity. 

• Creative Direction: Establish creative and technical direction for all CGI content, including sequence setup, lighting, rendering, and final delivery. Ensure the highest standard of work across all projects. 

• Mentorship and Team Development: Lead, mentor, and inspire a team of 3D artists and CG Team leads, providing guidance, constructive feedback, and career development opportunities. Motivate and influence the CG team to constantly strive for excellence in performance.  

• Collaborate Across Teams: Work closely with Producers and Team leads to align on project objectives and deliverables. 

• Resource Management: Allocate team resources effectively across multiple projects to meet deadlines and maintain quality. 

• Ensure Technical Excellence: Oversee the readiness of assets for review, troubleshoot technical challenges, and ensure that projects align with the latest CGI techniques, AI innovations and industry best practices. 

• Drive Innovation: Explore new tools, techniques, and workflows to push the boundaries of CGI and deliver innovative solutions. Investigate, propose and implement innovative ways of delivering CGI services to maximise efficiency and productivity  

• Client Interaction: Act as a client-facing representative for all CGI work, presenting ideas, discussing progress, and ensuring their vision is brought to life. 

• Brand Stewardship: Be a brand guardian by maintaining visual consistency and fidelity across all projects. 

What you’ll need:  

• Extensive Expertise in CGI: Proven experience in Data prep, lighting, compositing, texturing, and animation for both stills and animation. 

• Technical Mastery: Expert-level proficiency in Cinema4D + Octane and 3DsMax + Vray. Experience with other tools like Unreal Engine, Maya, Blender, or Redshift is a bonus. 

• Leadership Skills: Demonstrated ability to lead and inspire teams, manage resources, and deliver high-quality work under tight deadlines. 

• Strategic Vision: Strong creative and technical vision, with the ability to set and communicate benchmarks for the team. 

• Client Management: Excellent client-facing skills, with the ability to present, defend, and sell ideas effectively. 

• Proficiency in Advanced Tools: 

Adobe Creative Suite (After Effects, Photoshop, Illustrator, and Premiere). 

Advanced texturing tools like Adobe Substance Painter and Designer. 

Unreal Engine or other real-time rendering tools would be desirable  

• Strong Communication: Excellent written and verbal communication skills in English. 

• Project Ownership: Ability to take projects from concept to completion, while managing time, resources, and client expectations. 

• Eye for Detail: Impeccable attention to detail and quality assurance. 

• Curiosity and Innovation: A desire to continuously learn, explore, and implement cutting-edge CGI practices.   

• Business Development : Attend client meetings, present work, discuss needs and identify opportunities.  

You’ll have:  

• A relevant degree, diploma, or equivalent experience in CGI, Animation, or a related field. 

• A strong showreel showcasing CGI projects, including product visualization and animation. 

• At least 10+ years of experience in CGI/3D, with at least 3-5 years of team management experience. 

As a business we're committed to ensuring everyone on our team is fully trained and confident in using Pencil AI, and other approved AI tools. A wide range of Internal resources are available to make sure our teams stay ahead of the AI curve: training, webinars, newsletters, AI communities etc.  

You would be responsible for both you and your teams to be actively AI proficient and keeping up to date by:  

• Completing ongoing, structured [IIG] AI training including Pencil.  

• Continuously up-skilling using our approved AI tools including Pencil.  

• Stay up to date with evolving AI trends through our newsletters, webinars, hackathons, AI communities etc  

• Facilitate collaborative knowledge-sharing sessions to foster an open exchange of AI expertise and embrace our culture of Learning.  

Required experience   

As the senior design practitioner within the Creative team, the Creative Director will combine first-class design expertise, creativity and thought leadership with commercial acumen and leadership gravitas.  

REQ: 14468

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#BTG+ 

Role: Integrated Designer  

Location: Johannesburg, South Africa

About the role: 

Join our dynamic team as a Delivery-Focused Integrated Designer, where you’ll be an integral part of the studio team for a global FMCG client, based in Bryanston Johannesburg. The Delivery-Focused Integrated Designer takes digital, print and social content projects from brief to completion. The ideal candidate will have a keen eye for detail and the ability to adapt designs and translate supplied campaigns and brand guidelines into impactful designs cross channels. 

As the Integrated Designer, you’ll work closely with the local client, manage your work schedules closely with the Account Director and Art Director. You would need to understand working within specified timeframes and budgets. The right candidate will also have the ability to ensure quality and consistency of deliverables are met by self-QC. 

Reporting to the Art Director, the Integrated Designer will work alongside a Copywriter and another Integrated Designer. 

What you will be doing: 

• Collaborate with the team to produce design/adaptation to the client’s brief and exacting standards from the outset until completion, including OOH, in-store, digital, print, and social. 

• Positively influencing clients with creative input in addition to undertaking and pitching new proactive creative concepts when appropriate. 

• Ensure consistency and quality across all design deliverables while adhering to brand guidelines and project specifications in a fast-paced, deadline-driven environment. 

• Produce high volume campaigns across all static and moving image channels. 

• Utilising graphic design programmes such as Adobe photoshop, Illustrator, In-Design to deliver static content. 

• Utilising After Affects to manually build bespoke requests for local markets. 

• Ability to storyboard and craft short and long form animations. 

• Have a strong knowledge of the brand guidelines to act as a brand guardian. 

• Communicate and present projects effectively to internal stakeholders and clients, incorporating feedback to refine and iterate designs as needed. 

• Create inspiring and exciting content – from repurposing, reformatting of assets to ideation. 

• Ability to manage multiple projects and tight deadlines. 

• Ability to deliver final artwork and toolkits on digital and print based material. 

What you need to be great in this role: 

• Equivalent of a Bachelor's degree in Graphic Design, Visual Communication, or related field 

• 4+ years of professional experience in design, artwork and production 

• Strong portfolio showcasing a range of design work across various platforms and mediums 

• Experience working with multiple campaigns, languages, and digital channels. 

• Ability to engage and build rapport with clients, and organise and influence them 

• Ability to take initiative, think creatively, and solve problems independently 

• Strong knowledge of Adobe Creative Suite and an understanding of future-facing platforms – with a desire to embrace new software and efficiency-led AI platforms 

• Strong design & motions skills and comprehensive understanding of Adobe After Effects, Illustrator, In-Design, Photoshop, and Premier Pro and rendering/output settings. 

• Comfortable in a fast-paced environment with multiple delivery needs – right first time 

• Strong typography, layout and technical skills with excellent attention to detail 

• An understanding of responsive design across all digital platforms 

• Experience working with static and motion using the full Adobe suite of programmes 

• An understanding of automation software and willingness to embrace them 

• Working on print-based collateral with great knowledge of branding 

• The ability to talk through your ideas confidently with the team and clients 

• 4 + years of relevant experience in:  

• Graphic design 

• Digital 

• Motion Graphics 

• Web Design 

• Artwork 

• Print 

• Production 

• Automation/AI 

Req ID: 17266

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Role: Integrated Designer  

Location: Johannesburg, South Africa

About the role: 

Join our dynamic team as a Delivery-Focused Integrated Designer, where you’ll be an integral part of the studio team for a global FMCG client, based in Johannesburg. The Delivery-Focused Integrated Designer takes digital, print and social content projects from brief to completion. The ideal candidate will have a keen eye for detail and the ability to adapt designs and translate supplied campaigns and brand guidelines into impactful designs cross channels. 

As the Integrated Designer, you’ll work closely with the local client, manage your work schedules closely with the Account Director and Art Director. You would need to understand working within specified timeframes and budgets. The right candidate will also have the ability to ensure quality and consistency of deliverables are met by self-QC. 

Reporting to the Art Director, the Integrated Designer will work alongside a Copywriter and another Integrated Designer. 

What you will be doing: 

• Collaborate with the team to produce design/adaptation to the client’s brief and exacting standards from the outset until completion, including OOH, in-store, digital, print, and social. 

• Positively influencing clients with creative input in addition to undertaking and pitching new proactive creative concepts when appropriate. 

• Ensure consistency and quality across all design deliverables while adhering to brand guidelines and project specifications in a fast-paced, deadline-driven environment. 

• Produce high volume campaigns across all static and moving image channels. 

• Utilising graphic design programmes such as Adobe photoshop, Illustrator, In-Design to deliver static content. 

• Utilising After Affects to manually build bespoke requests for local markets. 

• Ability to storyboard and craft short and long form animations. 

• Have a strong knowledge of the brand guidelines to act as a brand guardian. 

• Communicate and present projects effectively to internal stakeholders and clients, incorporating feedback to refine and iterate designs as needed. 

• Create inspiring and exciting content – from repurposing, reformatting of assets to ideation. 

• Ability to manage multiple projects and tight deadlines. 

• Ability to deliver final artwork and toolkits on digital and print based material. 

What you need to be great in this role: 

• Equivalent of a Bachelor's degree in Graphic Design, Visual Communication, or related field 

• 4+ years of professional experience in design, artwork and production 

• Strong portfolio showcasing a range of design work across various platforms and mediums 

• Experience working with multiple campaigns, languages, and digital channels. 

• Ability to engage and build rapport with clients, and organise and influence them 

• Ability to take initiative, think creatively, and solve problems independently 

• Strong knowledge of Adobe Creative Suite and an understanding of future-facing platforms – with a desire to embrace new software and efficiency-led AI platforms 

• Strong design & motions skills and comprehensive understanding of Adobe After Effects, Illustrator, In-Design, Photoshop, and Premier Pro and rendering/output settings. 

• Comfortable in a fast-paced environment with multiple delivery needs – right first time 

• Strong typography, layout and technical skills with excellent attention to detail 

• An understanding of responsive design across all digital platforms 

• Experience working with static and motion using the full Adobe suite of programmes 

• An understanding of automation software and willingness to embrace them 

• Working on print-based collateral with great knowledge of branding 

• The ability to talk through your ideas confidently with the team and clients 

• 4 + years of relevant experience in:  

• Graphic design 

• Digital 

• Motion Graphics 

• Web Design 

• Artwork 

• Print 

• Production 

• Automation/AI 

Req ID: 17268

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Role:  Senior Art Director 

Location:  Durban, South Africa 

About the role: 

Working in a team under the leadership of the Creative Director to conceptualise and execute campaigns based on both client and internal briefs.

• Present work imaginatively and confidently to clients and senior creatives.
• Be skilled in design and conceptualisation.
• Maintain exceptionally high standards for execution and attention to detail.
• Collaborate and communicate well with the team and other departments.
• Have an eternally positive disposition especially when the going gets rough

What you will be doing: 

• Concept Development: Collaborate with copywriters and creative teams to generate and execute bold, innovative ideas for digital campaigns across various platforms (social media, web, mobile, and more).
• Design Excellence: Deliver visually compelling creative that aligns with client objectives, brand guidelines, and user experience best practices.
• Team Collaboration: Work closely with designers, strategists, and developers to ensure cohesive storytelling and seamless execution of creative ideas.
• Client Engagement: Present concepts and creative work to clients confidently, articulating your vision and rationale clearly.
• Trend Analysis: Stay ahead of emerging digital and design trends, incorporating fresh, cutting-edge ideas into your work.
• Mentorship: Guide junior creatives, providing constructive feedback and nurturing talent within the team. 

What you need to be great in this role: 

• Tertiary qualification in Art Direction / Graphic Design
• At least 6 years’ experience working as an Art Director with 3 years being in a mid-level role within an Advertising Agency
• Strong portfolio that demonstrates a range of conceptual work from ATL to Digital (awards/finalists a must)
• Excellent conceptual and design skills
• Proficient in MS Office (i.e. Word / PowerPoint etc.)
• Knowledge of and experience in Adobe Creative Suite applications 
• Strong communication & presentation skills
• Strong multi-tasking skills (ability to work on more than one brief at any given time)
• Additional Information
• Team player with the ability to work independently 
• Ability to work well in a highly pressurized, fast-paced environment
• Curious, imaginative creative mind with a passion for everything advertising related
• Meticulous with attention to detail
• Proactive - a “can do” attitude and willing to go the extra mile
• Accountable
• Solution and deadline driven

Req ID: 16574

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Role: Global Finance Business Partner/Financial Planning + Analysis

Duration: 12 months FTC

Location: Remote 

About the role: 

This role will be the finance partner for a number of our large, critical global clients. Each of these clients have the scale of a medium-sized businesses and as such require excellent financial oversight and leadership. This role will oversee the forecasting and reporting at a global level but will be more focused on the interpretation of the results and the identification and leadership of value-added workstreams needed to improve the results of the business. The role will also participate in all commercial pricing and negotiations with our largest client.  
 

This is a senior role within our business and as such will require a candidate that has been operating at a high level for many years .  

The role reports into the Global Clients Finance Director / Commercial Director. 

What you will be doing: 

• Act as a true finance business partner to the client leadership teams  

• Monthly and weekly reviews of forecasts and actuals for the assigned clients, providing informative understanding and commentary  

• Work closely with local finance teams across the globe to ensure that the client reporting is accurate and understood 

• Ownership of complex business planning models 

• Preparation of monthly Client Board Packs and Commentary incorporating all client entities 

• Presentation of results and forecasts to senior leadership and the group directors 

• Identify opportunities and trends that may help to improve client performance   

• Supporting the implementations of new market roll outs   

• Identify and actively drive forward process improvements and monitor the control environment 

• Work on all types of adhoc analysis and projects that will support the growth of the clients or business 

• Work with the commercial team in support of any bids or re-pricing of client services including all negotiations with the client 

• You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues 

• The role will oversee that all functions run smoothly end to end from work estimation, through contracting and work authorization, resourcing and development, all the way to acceptance, invoicing and collections.  It will also play a role in reporting to both the client, account team as well as various layers of Oliver management. You must be very hands on with the ability to work effectively with globally distributed teams and take responsibility to get things done on time even when systems and processes are at times stretched or insufficient.   

• You must be able to partner closely with and collaborate effectively with the client leadership team, various internal departments and the clients. You must be an excellent communicator and able to expertly convey data, abstract concepts, points of view and escalations to senior management efficiently and effectively.    

What you need to be great in this role: 

• 8+ years of finance experience. 

• Previous experience of finance partnering at a senior level 

• Industry experience is an advantage but not essential. 

• The ability to instill confidence in the senior leadership team and finance departments 

• Excellent inter-personal skills with ability to form strong working relationships 

• Able to effectively navigate conflict with internal stakeholders 

• Clear and concise communicator, to all levels of stakeholders. 

• Excellent organizational and time management skills. 

• Demonstrated ability to be a team player 

• Someone who seeks solutions rather than just reporting problems.  

• Advanced Excel skills. 

• Pro-active self-starter who operates and leads with minimal supervision. 

• Ability to work accurately with attention to detail 

• Ability to meet tight deadlines. 

• High standard of integrity, confidentiality and discretion. 

• Must be ambitious and have clear evidence of career progression 

• Client-side or advertising agency marketing experience 

• Strategic thinker 
• Flexible and adaptable with proven ability to be successful in a fast-moving ever-changing environment. 

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#BTG+

#SENIOR

Req: 16978

Role: Senior Art Director – Conceptual Integrated Designer (12-Months FTC)

Location: Johannesburg, South Africa (hybrid)

About the role: 

Join our dynamic and innovative in-house creative agency, working with our client. Our team is dedicated to crafting engaging and persuasive content that resonates with audiences across both social and digital platforms. We collaborate with diverse departments to ensure our campaigns amplify our brand voice and presence. As a Conceptual Art Director for Integrated Design, you will play a pivotal role in driving creative concepts and optimising content for various platforms, all while working in an energetic and fast-paced environment.

As the Senior Art Director for Integrated Design, you’ll work closely with the local and regional client, manage your own work on the day-to-day running of local campaigns, working within specified timeframes and budgets. The right candidate will also have the ability to ensure quality and consistency of deliverables are met by self-QC.

What you will be doing: 

• Lead and develop creative concepts from brief through final delivery across advertising, digital, social, experiential and product interfaces.
• Generate original visual ideas and art directions that align with brand strategy and campaign goals.
• Manage and mentor mid-level and junior designers, providing clear creative guidance, feedback and professional development.
• Collaborate with copywriters, producers, strategists, account managers and developers to ensure integrated, high-quality output and on-time delivery.
• Oversee production — art direction on shoots, illustration, motion, retouching, layout and asset creation — ensuring consistency and excellence.
• Present creative work to internal stakeholders and clients; defend creative rationales and incorporate feedback effectively.
• Maintain and evolve brand systems, visual standards and design libraries; ensure work adheres to accessibility and platform guidelines.
• Drive process improvements in creative workflows, asset tagging, handoffs and collaboration tools.
• Stay current on cultural, design and technology trends; apply insights to push creative innovation.

What you need to be great in this role: 

• 6+ years of professional experience in art direction/design within an agency, in-house creative team, or studio environment (senior-level experience preferred).
• Strong portfolio demonstrating strategic thinking, concept-to-execution work across multiple channels (campaigns, digital, motion, product UI, packaging, etc.).
• Advanced skills in visual design, typography, layout, color, imagery, and composition.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), plus familiarity with motion tools (After Effects), prototyping (Figma/Sketch/Adobe XD) and asset management.
• Proven ability to lead and mentor designers and to manage collaborative creative projects.
• Excellent presentation, communication and client-facing skills.
• Strong time-management and organization skills; ability to manage multiple projects and priorities under tight deadlines.

Req ID: 16850

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Role: GenAi Project Director  

Location: Remote working until further notice 

A Little Bit About the Role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content, and campaign implementation?

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

What we want to see is a proven track record of driving multiple complex projects forward, and the ability to bring in new business. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency, and you will have proven yourself a safe pair of hands with the day-to-day management of the account. 

This is a great opportunity for a level-headed, strategic thinker, who has gravitas with a client. The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions.  

Most important, this role requires a courteous, positive, and high-energy individual with great people skills.  

What you will be doing:

          Client services 

• Ensuring that the client experience is as positive as possible. Encouraging a positive, proactive solution first attitude, with clear communication in person, supported by documentation in email. 

• Where clients experience a negative service or we do not come across in the best light, escalate this to the Account Director to ensure that it does not happen again. 

• Responsible for Brand guardianship on their projects within the team. 

• Looks to constructively challenge the client and will proactively work with project teams to present any added-value solutions. 

• Negotiate to create win-win compromises with your client on behalf of your team members, where needed. 

• Keeps up to date with industry news, agency case studies and innovations that the clients can learn from. 

           Workflow management 

• Uses project management and workflow tools. 

• Responsible for the timely delivery of projects, escalating any potential issues to the Account Director, Project Manager (PM) or Creative Director (CD) where this might not be the case. 

• Identifies upcoming work and works with the Design Lead (DL) and PM to ensure these are accounted for in the Studio forecasts.  

               Project delivery 

• Will lead projects where required. 

• Is accountable for the brief and works with the client to ensure the team has obtained the right information required to begin work on the project. 

• Ensures that the project team and client agree to a budget and scope before work is commenced and obtains the necessary purchase orders to commence work. 

• Accountable for project timing plans, ensuring that project teams and the client are on board with them. 

• Accountable for scope management and scope creep on projects, working with the Project manager and Producers to ensure the client has approved and is aligned to these. 

• Escalates any projects that are at risk of an unsuccessful delivery to the Account Director. 

• Works with project teams to ensure that projects are running smoothly, ensuring that they understand the client's ambitions and that the client understands the requirements of the team to meet them. 

• Accountable for the final presentation of work to the client, ensuring that the work answers the briefs, all QA checks are complete and is presented in the best light. 

           New business development and pipeline activity 

• Identifies new business opportunities through relationships, always looking to up-sell IIG’s capabilities, and works with the AD to establish a plan to pursue the business. 

         Team development and inspiration 

• Actively participate in the sharing of knowledge and the facilitation of learning within the Studio. 

• Encourage a great team environment whilst keeping client centricity at the core of the team culture and values. 

• Influence and inspire your internal team to deliver projects to a high standard including QC. 

What you will need: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 

• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. 

• Knowledge of account management and invoicing. 

• Highly creative with the ability to generate ideas and practically contribute to studio output. 

• Proficient in Microsoft Office and other related software. 

• Understanding of how to integrate with a client-side team whilst maintaining a top-tier agency service. 

Good to have:  

• Agency/communication/production industry experience  

• Basic understanding and genuine interest in artificial intelligence (AI) technologies, showcasing a curiosity for exploring its applications and potential impact. 

Req: 16361

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#LI-REMOTE

#LI-Mid

#BTG+ 

Role: Senior Conceptual Copywriter 

Location: Johannesburg, South Africa

About the role: 

Join our dynamic and innovative in-house creative agency, working with our client. Our team is dedicated to crafting engaging and persuasive content that resonates with audiences across both social and digital platforms. We collaborate with diverse departments to ensure our campaigns amplify our brand voice and presence. As a Senior Conceptual Copywriter, you will play a pivotal role in driving creative concepts and optimising content for various platforms, all while working in an energetic and fast-paced environment.

What you will be doing: 

• Develop original, engaging and innovative concepts and copy for short term and long-term campaigns, digital, social media and instore campaigns, adapting writing to match a different brand guidelines and tone of voices.
• Ability to learn quickly and adapt to new situations. You’ll be someone who is open to new ideas and approaches, able to quickly grasp new concepts, and able to adapt to changing circumstances.
• Adapting copy across assets and platforms for roll out locally in South Africa.
• Present and communicate ideas effectively to clients and colleagues, working collaboratively to achieve project goals. 
• Working in Collaboration with the Senior Art Director Design and the lead Account Director for the client leading and setting up the studio for success.
• Assist with crafting case studies, awards scripts on work.
• Willingness to work across big conceptual jobs as well as small adaption and content roll out. 

What you need to be great in this role: 

• A Bachelor’s degree in Marketing, Communications, English, or a related field.
• 8+ years of experience in a copywriting role, with a strong portfolio highlighting conceptual creativity, preferably in the FMCG or similar industry.
• Understanding of consumer behaviour and target audience.
• Excellent written, editing, proofreading, verbal communication skills, with strong attention to detail.
• Ability to work well under pressure and handle multiple projects at once.
• Desire to be a team player with a client centric focus and the ability to build strong and effective working relationships.
• Experience working collaboratively with a design team.
• A proactive and adaptable mindset, capable of working independently and within a team.
• Experience in presenting ideas confidently in a professional environment.
• Strong writing portfolio demonstrating conceptual skillsets.
• AI experience using various platforms. 

Req ID: 16840

#LI-MR1 #LI-HYBRID #LI-DIRECTOR

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.

HEAD OF GROWTH MARKETING

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a Highly Motivated & Hard-Working Head of Growth Marketing to join the team.

As a Head of Growth Marketing, you will be at the heart of crafting data-driven forecasts and executing strategies that push our clients toward their goals. Your actions and initiatives consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition. 

Your role extends past strategy alone, it’s also about fostering strong client relationships by clearly communicating the steps taken and how results compare to projections. This ongoing transparency builds trust and strengthens the connection between CTC and its clients, helping them navigate the nuances of media buying and long-term growth planning.

You stand as a representative and dedicated advocate for CTC's distinctive approach to media acquisition and its accompanying tools. As a Head of Growth Marketing, you are held to a high standard. People know that if you are involved, things will get accomplished.

You thrive on challenges, are committed to delivering measurable results, and take great pride in giving it your all. We embrace the mantra, 'Everyday in Everyplay, Count on Me,' meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Head of Growth Marketing, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.