ABOUT THE COMPANY

Insight is a Fortune 500-ranked global provider of hardware, software, cloud, and service solutions, helping clients define, architect, implement, and manage technology today while preparing them for tomorrow. Our teams deliver innovative solutions that transform business operations, empower teams, and inspire creativity.

POSITION SUMMARY

We’re looking for a Front-End Developer / 3D Specialist — a creative technologist with a strong eye for design and hands-on experience building immersive, futuristic web interfaces.

In this role, you’ll design and develop interactive, cinematic data experiences that push the boundaries of what’s possible in the browser — the kind of real-time, animated interfaces you might see in Iron Man, Minority Report, or Tron.

You’ll collaborate closely with our Forward Deployed Engineers and data teams, using your skills in front-end technologies and WebGL frameworks to bring complex systems to life visually and interactively.

PRIMARY RESPONSIBILITIES

• Design and develop modern, animated front-end interfaces using HTML, CSS, and JavaScript.
• Build and optimize real-time 3D visualizations and motion-based experiences using Three.js, Babylon.js, or other WebGL frameworks.
• Integrate components and renders from engines.
• Collaborate with data engineers to transform complex information into intuitive, high-impact visual stories.
• Prototype and implement interactive elements and transitions that enhance immersion and usability.
• Apply principles of visual design, lighting, and motion to deliver interfaces that feel dynamic, fluid, and cinematic.
• Work iteratively — from concept to code — ensuring visual polish and technical performance.

REQUIRED SKILLS AND EXPERIENCE

• A portfolio of work demonstrating modern, futuristic UI design — ideally showcasing 3D elements, animations, and WebGL-based interactions. (Required for consideration.)
• Strong proficiency in HTML, CSS, and JavaScript (ES6+).
• Hands-on experience with WebGL frameworks such as Three.js, Babylon.js, or similar 3D rendering libraries.
• Hands-on experience with game engines such as Unity or Unreal Engine.
• Experience working with modern front-end frameworks (React preferred).
• Solid understanding of motion principles, shaders, lighting, and interactive storytelling on the web.
• Familiarity with 3D modelling tools such as Blender or Cinema 4D.
• Strong aesthetic judgment and ability to create futuristic, cinematic, and visually polished UI concepts.

BENEFITS

• You will work with amazing teammates from across Europe.
• Take a leading role in our newly-established Bulgarian center, contributing to the foundation of our future.
• Our Sofia office is right in the center, ensuring that everything you need is close by.
• Monthly transport allowance and enjoy the convenience of a dedicated parking area at the office.
• Enjoy 25 days of paid leave, we make sure you have plenty of time to relax and recharge.
• We’ve got you covered with additional premium health insurance and dental care, to keep you and your family protected.
• We offer food vouchers and to add a little extra you can enjoy complimentary meals in the office.
• Fully covered Multisport card that gives you access to a variety of fitness options to keep you active and feeling great.
• We support your growth with certifications and courses that help you advance your career.
• Join us for Social Events, Informal Office Gatherings and Team-building activities with your colleagues, where we celebrate our achievements together.
• We’ll work with you on an individual plan to help you reach your career goals.
• Benefit from our coaching and mentorship programs, technological and professional guilds that offer guidance and support for your career journey.
• Participate in various social initiatives, contributing to causes that matter to you.
• Use our online platform, dedicated to your well-being and mental health.
• Enjoy the flexibility of our Work Abroad Policy, letting you work from another European country for a period of time.
• Refer a Friend, Get Rewarded.

ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers 
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

About Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Team:

The Engineering Excellence Team is for engineers who build the systems that power everything else. No product tickets. No UI tweaks. No support loops. You’ll create the tools, standards, and frameworks that make every development team faster and stronger.

This is deep technical work with massive impact - shaping architecture, unifying processes, and defining how engineering is done across the company. A place for senior engineers who want to build the backbone, not the features.

This is not a product team. It’s a technical excellence engine for people who want to build the systems behind the systems - and elevate the whole company through world‑class engineering.

How You’ll Make an Impact: 

• Design and build scalable frontend frameworks, libraries, and tooling that serve as the foundation for all product teams.
• Define and drive frontend architecture standards across the organization, ensuring consistency, performance, and maintainability at scale.
• Create reusable component systems and design system integrations that enable teams to build high-quality UIs faster.
• Develop and maintain shared tooling (e.g. build systems, CLI tools, templates) that streamline development workflows and improve developer experience.
• Establish best practices for code quality, testing, accessibility, and performance across all frontend codebases.
• Partner with engineering teams to identify gaps, remove friction, and enable faster, more reliable frontend development.
• Drive initiatives to modernize frontend stacks, improve performance, and unify technologies across teams.
• Act as a technical leader through code reviews, architecture discussions, and hands-on guidance, raising the bar for frontend engineering across the company.
• Continuously evaluate and introduce new tools and approaches that improve scalability, maintainability, and developer productivity.

Who You Are: 

• 4+ years of professional Front-End Development experience 
• 3+ years working with React, Vue, or Angular 
• Strong knowledge of JavaScript, HTML, and SCSS 
• Solid understanding of core coding principles and architectural best practices 
• A habit of writing clean, well-structured, maintainable code 
• Experience with unit testing is a strong plus 
• Proactive, self-motivated, and driven to contribute beyond your tasks 
• Comfortable communicating in English in a fast-paced, global environment 

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!

LI-HYBRID

About Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Team:

The Product Launch team is built for people who don’t just maintain systems but create them. We take products from zero to hero, and scale them until they’re strong enough to be handed over to core teams. No legacy constraints. No endless support cycles. Just greenfield builds, modern tech, and real ownership from day one. 

We move fast, think lean, and execute with focus, one product at a time, full commitment, full impact. Every sprint matter, every decision ship value. This is not a support team. It’s a build-from-scratch engine for products that matter, because every hero needs a superhero.

How You’ll Make an Impact: 

• Build front-end applications from the ground up - turning early-stage product ideas into scalable, production-ready user experiences.
• Own the frontend architecture of new products, making key decisions around frameworks, structure, and performance from day one.
• Develop fast, responsive, and high-quality user interfaces using modern technologies, with a strong focus on usability and real-world impact.
• Collaborate closely with product, design, and backend teams to shape features early, not just implement them.
• Establish and drive best practices for code quality, testing, and maintainability across greenfield projects.
• Move quickly from concept to release - shipping iteratively, validating ideas, and continuously improving based on feedback.
• Identify and solve problems proactively, balancing speed with long-term scalability as products evolve.
• Contribute to a culture of ownership, where every decision directly influences the success of the product from day one.

Who You Are: 

• 4+ years of professional Front-End Development experience 
• 3+ years working with React, Vue, or Angular 
• Strong knowledge of JavaScript, HTML, and SCSS 
• Solid understanding of core coding principles and architectural best practices 
• A habit of writing clean, well-structured, maintainable code 
• Experience with unit testing is a strong plus 
• Proactive, self-motivated, and driven to contribute beyond your tasks 
• Comfortable communicating in English in a fast-paced, global environment 

What We Offer: 

We’re not just about work,  we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!

LI-HYBRID

We're looking for a technically curious, motivated Salesforce professional to join our Revenue Systems team at Payhawk. This is a junior-level role designed for someone with at least one year of hands-on Salesforce experience who is ready to grow into a well-rounded Administrator.
You'll work closely with our Revenue Systems team, learning how to optimize and evolve our Salesforce platform while collaborating with stakeholders across the company. If you enjoy problem-solving, working with data, and translating business needs into practical solutions, this role is for you.

Responsibilities
•     Support Salesforce platform administration tasks including automations, reporting, data management, and integrations — with guidance from senior team members
•     Collaborate with internal stakeholders to gather requirements and contribute to scalable, best-practice solutions
•     Help build and maintain clear technical documentation
•     Participate in stakeholder communication across all phases of the development process
•     Assist in the configuration, monitoring, and troubleshooting of integrations with third-party systems
•     Support the planning and execution of User Acceptance Testing
•     Help monitor user adoption of new and existing features
•     Assist with data management tasks, including mass data operations
•     Research and evaluate new Salesforce features and contribute to their rollout
•     Work alongside Salesforce and Product developers on CRM-related projects
•     Support the integration of AI tools to enhance automation, improve data accuracy, and streamline business processes
•     Contribute to reducing technical debt and improving overall org health and efficiency


Requirements
•     1+ year of hands-on Salesforce administration experience (Sales Cloud and/or Service Cloud)
•     Foundational knowledge of Salesforce's declarative tools — flows, validation rules, and object/field configuration
•     Basic understanding of Salesforce's security model (profiles, roles, permission sets)
•     Ability to build and interpret reports and dashboards in Salesforce
•     Strong communication and relationship-building skills — comfortable talking to stakeholders across teams and translating needs into actionable requests
•     Analytical mindset with an ability to interpret data and spot patterns or inconsistencies
•     Familiarity with structured workflows such as Agile, project coordination, or SDLC-adjacent processes
•     Attention to detail and a methodical, ownership-driven approach to problem-solving


Nice to Have
•     Salesforce Administrator certification (ADM 201) or active progress toward it
•     Experience with Salesforce SOQL, Apex, or HTML
•     Familiarity with reporting tools, dashboards, or BI platforms
•     Experience in operations, sales support, customer success, finance, or product roles
•     Prior experience with database management or object-oriented programming
•     Interest in or experience within fintech, SaaS, or revenue operations

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.  

In this role, you will:

• Be the senior technical focal point of customer issues raised within the EMEA region.
• Troubleshoot and resolve complex technical issues raised by global customers, maintaining high customer satisfaction.
• Take ownership of escalated issues and work to resolve advanced technical problems.
• Become a Subject Matter Expert for assigned technical areas or platform features, working closely with product developers to build knowledge in support troubleshooting tools and methods.
• Act as the primary support liaison between customers, Product Management, Engineering/R&D, and various business units.
• Serve as the "voice of the customer," providing valuable insights and feedback to development and service teams regarding recurring issues.
• Mentor and educate team members, empowering them to handle technical escalations effectively and reducing the overall number of technical escalations.
• Determine pain points, analyze recurring issues, and contribute to the development of processes and requirements for better customer support tools and solutions.
• Lead or participate in the Support organization’s internal projects.

Skills and Abilities

• Excellent service-oriented verbal and written English communication skills.
• Customer-facing skills with the ability to lead complex and sensitive situations, including managing technical bridges.
• Proven expertise in analyzing, troubleshooting, and providing solutions for deep and complex technical issues.
• Broad foundational knowledge across web technologies and protocols, including familiarity with the core concepts of networking, APIs, and SDKs.
• Good understanding of HTML/CSS and JavaScript.
• Good understanding of data retrieval using SQL.
• Experience utilizing troubleshooting and monitoring tools such as Fiddler, Wireshark, Chrome DevTools, or logging systems like Kibana and Splunk.
• Proactive self-learner with a natural curiosity to solve problems and the ability to extend technical capabilities to new domains.
• Resilience to work in a fast-paced, stressful environment and meet tight timelines.
• Willingness to be on-call for high-severity issues and work flexible hours, including holidays, weekends, and shift work as needed for crisis management.

Education and Experience

• Minimum of 4 years of experience working as a Senior Support Engineer, Tier 3/4 Support Engineer, or an equivalent customer-facing position.
• Extensive experience supporting enterprise-level customers, preferably with Fortune 500 organizations.
• Hands-on application support experience (not IT/helpdesk support) within a SaaS or web company.
• Experience working with SaaS/Cloud Infrastructure.
• An academic or Bachelor's degree in Computer Science, Information Systems, Information Technology, Engineering, Mathematics, or a related field is preferred.

Benefits: 

• Health: medical and mental care
• Multisport card
• Food vouchers
• Time away: vacation, national/religious holidays and five personal days.
• Family: parental leave
• Development: Generous tuition reimbursement and access to internal professional development resources.
• Additional: exclusive perks and discounts
• #LI-Remote

Why you’ll love working here:

As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace. 

Belonging at LivePerson:

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law.

We are committed to the accessibility needs of applicants and employees. We provide reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require reasonable accommodation for any part of the application or hiring process should inform their recruiting contact upon initial connection.

The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information.  This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.

LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact recruiting-lp@liveperson.com

About Us: 

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from sports betting to online casinos and player account management. Our platform is designed to make every player feel like the star of the show, with personalized experience and cutting-edge technology at its heart.   

Since 2010, we've made a significant impact in industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of over 500 experts is constantly driving innovation and striving for excellence. 

How You’ll Make an Impact:

• Design, develop, test, and maintain robust, scalable, and high-quality software solutions.
• Collaborate closely with product managers, designers, and fellow developers to gather requirements and translate them into clear technical specifications.
• Lead technical design and architecture discussions, making informed and strategic decisions.
• Optimize applications to ensure maximum performance, scalability, and reliability.
• Write clean, efficient, and well-documented code following industry best practices.
• Conduct thorough code reviews to maintain high standards of quality and consistency.
• Continuously stay up to date with emerging technologies and proactively apply them to enhance existing systems and solutions.

Employees may be required to participate in an on-call rotation, ensuring availability outside regular working hours to respond to urgent issues as needed as per the On call policy.

Who You Are:

• Strong proficiency in Node.js and its frameworks (e.g., Express.js, NestJS).
• Experience with front-end technologies, including HTML, CSS, and JavaScript (experience with Vue.js is considered an advantage).
• Solid proficiency in relational databases such as MySQL and PostgreSQL, along with experience working with NoSQL databases.
• Hands-on experience designing and consuming RESTful APIs, as well as integrating third-party services.
• Strong understanding of software design patterns and their practical application.
• Experience working with message brokers such as RabbitMQ and Apache Kafka.
• Proficiency with version control systems, particularly Git
• Excellent analytical and problem-solving abilities, with strong attention to detail.
• Effective communication and interpersonal skills, with the ability to collaborate across teams.
• Ability to work both independently and collaboratively in a team-oriented environment.
• Proactive mindset with a strong commitment to continuous learning and improvement

Nice to have:

• Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform.
• Knowledge of containerization and orchestration technologies, including Docker and Kubernetes.
• Familiarity with Agile/Scrum methodologies and modern software development practices.

What We Offer to Make You Smile: 

We’re not just about work, we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

• Competitive Salary Package: We value your skills, dedication, and contributions
• Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
• Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
• Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
• Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
• Great Office Locations: Central office location in Sofia and Plovdiv
• Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area – perfect for recharging during the day

Wait, there’s more:

• Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
• Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
• Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
• Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
• Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
• Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
• Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?   

If you're excited to join a team that's revolutionizing the iGaming world and want to make a real impact, apply today. We can't wait to meet you! 

#LI-HYBRID

Yotpo helps brands turn first-time shoppers into lifelong customers through reviews and loyalty.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest.

About the Role

We’re looking for a Tier 2 Technical Support Engineer to join our global support organization. In this role, you’ll handle complex technical issues, act as a key escalation point for the support team, and work closely with Product and R&D to identify root causes and drive long-term solutions.

This role goes beyond resolving tickets. We’re looking for someone who brings strong ownership, sound judgment, and the ability to create clarity in complex situations. You’ll help identify systemic issues, improve support operations, and contribute to the growth of the wider team through knowledge sharing, mentoring and guidance, and cross-functional collaboration.

What You’ll Do

• Investigate and resolve complex technical issues escalated from Tier 1 and internal teams 
• Troubleshoot across product components, APIs, integrations, and platform behavior
• Serve as the technical escalation point for high-impact customer cases
• Partner with Product and R&D to diagnose root causes and drive fixes
• Identify recurring issues and lead efforts to implement long-term solutions
• Analyze support trends and recommend product or process improvements
• Improve support workflows and operational efficiency
• Mentor and support Tier 1 and Tier 2 engineers through technical guidance, knowledge sharing, and day-to-day professional support 
• Communicate customer pain points and technical insights to cross-functional teams
• Take initiative in driving support-related process improvements and operational excellence

What We’re Looking For

• 2+ years of B2B technical support experience
• Experience supporting complex SaaS platforms
• Strong troubleshooting and analytical skills
• Ability to quickly understand and navigate complex systems
• Excellent English communication skills
• A proactive, ownership-driven mindset
• Strong collaboration skills when working with Product, R&D, and cross-functional teams
• Strong sense of ownership and accountability
• Strong communication and stakeholder management skills

Nice to Have

• Experience leading internal initiatives or improving team processes
• Experience delivering training or mentoring peers
• Exposure to incident coordination or handling high-severity customer escalations
• Demonstrated interest in helping others grow and improving team effectiveness

Technical Skills

• HTML & CSS (required)
• SQL (required)
• JavaScript (advantage)
• APIs and integrations (advantage)

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.