Customer Success Jobs in Slovenia.
All active Customer Success roles based in Slovenia.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Life at Plume
At Plume, we believe that technology isn't about moving faster, it's about making life’s moments better. Which is why we’ve built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.
We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We’re expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.
With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can’t do it exceptionally well, we don’t do it. It’s how we've assembled a team of world-class builders, thinkers, and doers. And it’s how we’re reinventing what’s possible every day.
This is a work-from-office / In-Office role based in our Hyderabad, India location.
Plume develops and deploys cloud based control planes with scale to manage tens of millions of customer homes through some of the world’s largest Internet Service Providers. Our cloud applications include WiFi network management and optimization, device access control, network provisioning, IoT security, and end customer user interaction through mobile apps.
The Opportunity:
Plume is hiring a security engineer to join the security team to help protect and drive the Plume mission. As a highly visible and dynamic organization, we must value and guard against damage to our internal information, our platforms, and our reputation and brand. Finally, it is paramount that we defend against loss of control or confidence in our systems, to guarantee the highest probability of success.
As a Sr. Security Vulnerability Engineer, you will focus on the technologies that ensure our networks and systems are up to industry and Plume security standards. This role will partner with various engineering, IT and stakeholder groups across Plume to ensure that the technologies and systems we build in-house or purchase are protected in a secure way that minimizes risk.
What you will do:
- Establish a process to detect, track, prioritize, and report vulnerabilities on organizational information systems
- Own End to End Vulnerability program, move the area into SOAR as needed.
- Coordinate with SOC/MSSP on vulnerability triage and detection rules/alerts, coordinate mitigation efforts, and report progress
- Identify critical flaws in applications and systems that cyber attackers could exploit
- Conduct vulnerability assessments for networks, applications and operating systems
- Conduct network security audits and scanning on a predetermined basis
- Use Crowdstrike, DAST, SAST, Rapid7 to pinpoint vulnerabilities and reduce time-consuming tasks
- Use refinement techniques to gain understanding to reduce false positives.
- Compile and track vulnerabilities over time for metrics purposes
- Serve as advisor to engineering and dev teams in security best practices and design.
- Work with security and IT teams to identify threats and problem areas and create stronger and safer software and application deployments across Plume, measuring decreased risk and prevalence of issues.
Who you are:
- Must be a Senior level person and have HANDS-ON experience as the person responsible for overseeing vulnerability Programs
- Bachelor's degree in Information Security, Computer Science or related field or equivalent work experience
- 5+ years of professional experience in vulnerability management with an education in security or other STEM discipline;
- Experience with either Crowdstrike, Rapid7, other EDR , MDM, XDR or SIEM
- Experience with scripting in Python, Shell, Go, Javascript and ability to read APIs
- Expertise with Mac and Linux operating systems
- Understand AWS and GCP cloud resource vulnerabilities.
- Strong communication, written, presentation and interpersonal skills
- Proven ability to work unsupervised, exercise leadership, and influence change.
- You operate effectively across teams and disciplines even in highly ambiguous situations with a rack record of getting things done quickly and with quality
About Plume
As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world’s largest such as Comcast, Charter, Liberty Global, and J:COM.
Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume’s software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture.
Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.
Ready to apply?
Apply to Plume
Senior Software Engineer - Backend (Graph)
Share this job
About the opportunity
We are looking for a passionate Senior Software Engineer to join Veza’s Graph team. You will play a key role in designing, improving, and maintaining the robust and scalable code behind the Veza Access Graph, collaborating closely with cross-functional teams to shape the future of our products and deliver exceptional identity and access management experiences to our customers. This is an exciting opportunity to contribute to the growth and success of a high-impact startup while working on cutting-edge technologies!
You Will:
- Develop, maintain and scale Graph features to directly and indirectly support actionable customer intelligence across various products.
- Drive the performance, scalability, and reliability of the backend services and APIs for our platform.
- Collaborate with product managers, other software engineers, and security experts to build product features that meet business objectives and security standards.
- Continuously optimize and improve your work through code and design reviews, testing, and refactoring.
- Implement logging, monitoring, and auditing capabilities to ensure visibility and compliance with regulatory requirements and operational health metrics.
- Stay current with industry trends and emerging technologies across different fields and leverage them to drive innovation and improve our platform.
You Have:
- Education:
- A bachelor's or master's degree in computer science, engineering, or a related field.
- Experience:
- Proven experience (minimum 5+ years) in professional backend software development with a focus on data modeling, data management, identity, security, or related areas.
- A history with the development of databases, storage layers, query engines or adjacent tooling.
- Experience with complex relational data models in OLAP systems and/or graph database systems such as Neo4j.
- Deep knowledge of relational algebra and graph algorithms.
- A familiarity with caching mechanisms and distributed systems.
- A proven ability to develop and test code in one or more modern backend programming languages such as Golang or Kotlin.
- Experience designing and implementing RESTful APIs in microservice architectures.
- Experience with cloud platforms, such as AWS, Azure, or Google Cloud Platform, and containerization and orchestration technologies, such as Docker and Kubernetes, is a plus.
You Are:
- An excellent problem-solver with high attention to detail.
- Someone who can work both independently and collaboratively in a fast-paced environment.
- A strong communicator with the ability to relate technical concepts to both technical and non-technical stakeholders.
- A mentor who helps others become the best versions of themselves.
- A pleasure to work with!
Our Culture
We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following:
- Ownership Mindset
- Act with Integrity
- Guardians of our Customers
- Opinionated Humility
- Build Trust, Earn Trust
At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package.
Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com
About Veza
Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.
Ready to apply?
Apply to Veza Technologies, Inc.
Sr Technical Support Engineer
Share this job
About the Opportunity
We’re hiring a Technical Support Engineer to assist in the next phase of our growth. You'll work alongside builders who have helped to shape the success of companies such as Google, Okta, AWS among others. The service we deliver is empathetic yet ambitious, direct, and comprehensive. You will be an early member of a global, distributed team that drives continuous improvement, in terms of efficiency of support processes and customer satisfaction. If you have an obsession for making customers successful in driving value out of their cloud data, you will have a lot in common with Veza!
You Will:
- Provide nuanced technical and non-technical end-to-end ownership of customer issues, including initial troubleshooting, identification of root cause, and issue resolution.
- Manage the escalation of and ensuring prioritization of product defects into the engineering team
- Take ownership of the customer experience and functioning as an advocate and voice of the customer with product and engineering teams
- Create and share knowledge in both written and verbal forms both internally and externally
- Function as a subject matter expert within support for Veza products
- Effectively communicate and partner with cross-functional teams such as Product Management, Engineering, Sales, and R&D to drive good customer outcomes
You Have:
- Education
- BA/BS degree or equivalent experience required
- Experience
- 5+ years of customer support, technical support, or security engineer experience for an enterprise cloud based platform
- Prior experience providing support to enterprise customers specifically in a start-up environment.
- An understanding of role based access control and least privileged access practices
- Broad knowledge of, and experience in, fundamental information security concepts.
- Strong working understanding of Identity Providers such as Okta and Azure
- Strong knowledge of RESTful APIs with the ability to understand and troubleshoot issues with cloud services
- Strong knowledge of identity and access management practices
- Attention to detail while being able to balance multiple priorities
- Ability to work independently with minimal supervision as part of a team.
- Ability to learn new technologies quickly.
- Ability to participate in an on-call rotation.
- Other/Nice to Have:
- Security centric experience in administering cloud compute providers (AWS, GCP, Oracle Cloud)
- Experience with utilization of Python scripting in solving tangible customer issues
Our Culture
We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following:
- Ownership Mindset
- Act with Integrity
- Guardians of our Customers
- Opinionated Humility
- Build Trust, Earn Trust
At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package.
Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com
About Veza
Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.
Ready to apply?
Apply to Veza Technologies, Inc.
Senior Backend Engineer - AWF
Share this job
About the opportunity:
We are looking for a passionate Senior Software Engineer, Backend who will play a key role in designing, developing, and maintaining product features of our IAM platform. You will collaborate closely with cross-functional teams to implement robust and scalable solutions that meet the evolving needs of our customers. This is an exciting opportunity to contribute to the growth and success of a high-impact startup while working on cutting-edge technologies in the field of identity and access management.
You will:
- Design, develop, and maintain backend services and APIs for our IAM platform, ensuring high performance, scalability, and reliability.
- Collaborate with product managers, other software engineers, and security experts to build product features that meet business objectives and security standards.
- Develop and maintain Access Intelligence features that curate the actionable insights from customer’s environments.
- Develop and maintain identity lifecycle management features, including user provisioning, de-provisioning, and access control policies.
- Implement logging, monitoring, and auditing capabilities to ensure visibility and compliance with regulatory requirements.
- Continuously optimize and improve the performance, security, and scalability of the IAM platform through code reviews, testing, and refactoring.
- Stay current with industry trends and emerging technologies in identity and access management, and leverage them to drive innovation and improve our platform.
You have:
- Education:
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Experience:
- Proven 7+yrs in backend software development, with a focus on identity and access management, security, or related areas.
- Strong proficiency in one or more programming languages, such as Golang, Java.
- Experience designing and implementing RESTful APIs and microservices architectures.
- Solid understanding of authentication and authorization protocols, standards, and best practices.
- Experience with cloud platforms, such as AWS, Azure, or Google Cloud Platform, and familiarity with IAM services and features.
- Others:
- Experience with containerization and orchestration technologies, such as Docker and Kubernetes, is a plus.
- Knowledge of database technologies (SQL and NoSQL), caching mechanisms, and distributed systems.
- Excellent problem-solving skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
Our Culture
We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following:
- Ownership Mindset
- Act with Integrity
- Guardians of our Customers
- Opinionated Humility
- Build Trust, Earn Trust
At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package.
Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com
About Veza
Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.
Ready to apply?
Apply to Veza Technologies, Inc.
Senior Backend Engineer - Integrations
Share this job
About the opportunity
We are looking for a passionate Senior Software Engineer, Backend who will play a key role in designing, developing, and maintaining product features of our IAM platform. You will collaborate closely with cross-functional teams to implement robust and scalable solutions that meet the evolving needs of our customers. This is an exciting opportunity to contribute to the growth and success of a high-impact startup while working on cutting-edge technologies in the field of identity and access management.
You Will:
- Design, develop, and maintain backend services and APIs for our IAM platform, ensuring high performance, scalability, and reliability.
- Collaborate with product managers, other software engineers, and security experts to build product features that meet business objectives and security standards.
- Develop and maintain Access Intelligence features that curate the actionable insights from customer’s environments.
- Develop and maintain identity lifecycle management features, including user provisioning, de-provisioning, and access control policies.
- Implement logging, monitoring, and auditing capabilities to ensure visibility and compliance with regulatory requirements.
- Continuously optimize and improve the performance, security, and scalability of the IAM platform through code reviews, testing, and refactoring.
- Stay current with industry trends and emerging technologies in identity and access management, and leverage them to drive innovation and improve our platform.
You Have:
- Education:
- A bachelor's or master's degree in computer science, engineering, or a related field.
- Experience:
- Proven 4+yrs in backend software development, with a focus on identity and access management, security, or related areas.
- Strong proficiency in one or more programming languages, such as Golang, Java.
- Experience designing and implementing RESTful APIs and microservices architectures.
- Solid understanding of authentication and authorization protocols, standards, and best practices.
- Experience with cloud platforms, such as AWS, Azure, or Google Cloud Platform, and familiarity with IAM services and features.
- Others:
- Experience with containerization and orchestration technologies, such as Docker and Kubernetes, is a plus.
- Knowledge of database technologies (SQL and NoSQL), caching mechanisms, and distributed systems.
- Excellent problem-solving skills, attention to detail, and ability to work independently and collaboratively in a fast-paced environment.
- Strong communication and interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical stakeholders.
Our Culture
We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following:
- Ownership Mindset
- Act with Integrity
- Guardians of our Customers
- Opinionated Humility
- Build Trust, Earn Trust
At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package.
Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com
About Veza
Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.
Ready to apply?
Apply to Veza Technologies, Inc.