How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, queues, databases, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

The Senior Staff Security Infrastructure Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff.

Your salary starts from €5000 gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

#LI-HO1

The Senior Staff Security Infrastructure Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff.

You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

#LI-HO1

About the Role

We're looking for a curious, technically-minded problem solver — not someone to just close tickets.

You'll troubleshoot complex customer issues across voice, messaging, APIs, IoT, and AI products, digging into networking problems, debugging integrations, and analysing logs alongside engineering teams. But this role goes further: we're building an AI-first support model, and as you develop product expertise, you'll help shape it — building bots, automating workflows, and turning repetitive tasks into cron jobs. If you've ever spotted a repetitive task and actually built the fix for it, you'll fit right in. A background in software engineering, networking, or a related technical field (however you got there) is ideal — We care about what you can do, not where you learned it.

What You'll Do

• Troubleshoot: complex customer issues across networking, APIs, and communications products
• Investigate: using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling
• Collaborate: with customers, vendors, and engineering teams to resolve cases
• Automate: contribute to bot-building and workflow automation
• Document: solutions and improve self-service resources
• Learn: VoIP protocols, internal systems, and new technologies as the role evolves

Your Toolkit

• Troubleshooting: Postman, cURL, Wireshark, sngrep, Linux terminal
• Ticketing and Comms: Zendesk, Slack
• Collaboration: Google Workspace (Gmail, Calendar, Docs, Sheets, Meet)
• Automation: n8n, Zapier, OpenClaw (internal AI platform), scripting (Python, Bash, etc.)
• Version Control: GitHub
• Analytics: Metabase, Graylog, Jira

What We're Looking For

Must-Have

• Background in Computer Science, IT, networking, or equivalent hands-on experience
• Networking fundamentals: solid understanding of how the internet works, including DNS, routing, IP addressing, and HTTP/HTTPS
• API experience: comfortable with REST APIs, webhooks, and tools like Postman or cURL
• Linux terminal proficiency: comfortable navigating filesystems, reading logs, and running commands
• Problem-solving mindset: you dig into issues, ask good questions, and don't give up easily
• Communication skills: you'll need to be highly proficient in English, both written and verbal - owning customer communication and technical documentation from day one

Nice-to-Have

• Familiarity with scripting or programming (Python, Bash, JavaScript, or similar)
• Understanding of AI concepts such as RAG, MCPs, embeddings, and prompt engineering
• Experience using n8n, Zapier, Git/GitHub, or similar

You don’t need to tick every box -  if you’re keen to learn that's the box that matters most ! 

This role operates on Central Time (UTC-6), 9am–6pm Monday to Friday

The Role

Telnyx infrastructure team is building a next-generation platform that spans across multiple cloud providers and multiple continents. We leverage the Telnyx private backbone network with cross-connects to major cloud providers like AWS, Azure, GCP, and IBM Cloud to build a cloud-agnostic, highly available platform. With our lean team, we're currently running infrastructure in 10 PoPs and 3 continents.

In This Role You Will

• Design, develop, and deploy scalable solutions for managing databases like PostgreSQL, MySQL, Cassandra, Kafka, RabbitMQ, Redis, and others, both in virtualized environments and Kubernetes clusters.
• Collaborate with engineering to identify and resolve pain points in managing large-scale, high-availability database infrastructure.
• Lead the migration of existing database services from VMs to Kubernetes, ensuring minimal downtime and seamless transitions.
• Support disaster recovery, backup strategies, and performance tuning for on-premise database systems.
• Implement and manage observability, logging, and alerting systems. 

Must-Have Experience:

• 3+ years of professional experience in infrastructure operations, especially in Linux-based systems.
• Expertise in at least one deployment and orchestration technology (Kubernetes, Ansible, or Terraform), with a focus on deploying and managing stateful applications
• Skills in scripting languages such as Bash, Python, or similar, to automate workflows and manage infrastructure.
• Hands-on experience managing at least one relational databases like PostgreSQL or MySQL

You’d Be A Good Fit If You Have

• Experience with non-relational databases such as Cassandra, OpenSearch, or other distributed data stores.
• Familiarity with streaming and messaging platforms like Kafka or RabbitMQ, including scaling and monitoring in a distributed setup.
• Proficiency in observability tools like Prometheus, Grafana, ELK stack, or others to ensure system performance and reliability.

Bonus Points For:

• Knowledge of service discovery tools like Consul, or similar technologies, would be a great advantage

Growth Opportunities: 

• Act as a strength multiplier to product engineering efforts. 
• Learn about every technology stack used at Telnyx. 
• Work at the intersection of the social and the technical, with growth opportunities in both.

#LI-KG1

#LI-REMOTE

The Staff Security Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff. 

Your salary starts from €4000 gross per month with restricted stock units and other benefits included. You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

The Staff Security Engineer owns current and target-state data architectures and reporting while also designing, implementing, and monitoring cloud (AWS/GCP) infrastructure security controls; deploying, securing, configuring, and operating SIEM and other security resources; identifying, triaging, and remediating infrastructure and web vulnerabilities; leading incident triage and external-researcher engagement; and mentoring junior staff. 

You can work in one of our Central Europe offices (Bratislava, Brno, Prague) or from home in Central and Eastern Europe on a full-time basis.

Role summary and core responsibilities 

6+ years of relevant experience; candidates must demonstrate proficiency in cloud security, network security, URL filtering, common security frameworks, and CVE lifecycle management; practical IaC and scripting for automation; strong cross-functional and external communication; and experience mentoring junior staff.

Technical Skills:

• Hands-on cloud security for AWS and GCP: design secure architectures, perform threat modeling, apply platform-native controls, and build/validate secure IaC.
• SIEM ownership and detection engineering: deploy, configure, tune, and maintain SIEM; author and test detection rules and playbooks; integrate data sources; and operate with SLA-driven alerting and incident workflows.
• Vulnerability and incident lifecycle ownership: identify, triage, and remediate infrastructure and web vulnerabilities 
• Drive CVE lifecycle management and patching:  perform root cause analysis and measure MTTR and remediation rates.
• Network, web, and endpoint protections: design and manage firewalls, WAFs, cloud network controls, URL/web filtering, with demonstrable operational experience.
• Secure automation and tooling: author automation for detection, alert enrichment, and remediation; build or extend security tooling using scripting or languages such as Python, Go, or Bash.
• Infrastructure as code and secure CI pipelines: implement guardrails and policy-as-code in CI/CD pipelines, perform static IaC scanning, and enforce security baselines before deployment.
• Detection, telemetry, and observability: define logging and telemetry requirements, ensure coverage for critical assets, and validate detection efficacy and alert fidelity.
• Security standards, playbooks, and enforcement: develop, document, and operationalize organization-wide security standards, runbooks, and playbooks; partner with engineering pillars to ensure adoption.
• Threat-informed defensive engineering: apply threat modeling and adversary-focused testing to guide controls, detection, and resilient designs.
• Cross-functional and external communication: communicate clearly with engineering teams, leadership, external researchers, and customers; lead vulnerability disclosure and researcher engagement.
• Mentorship and prioritization: mentor junior engineers, prioritize security projects based on risk and business impact, and drive continuous improvement of infrastructure security posture.
• Familiarity with frameworks and common weaknesses: working knowledge of CIS/NIST, common security libraries and controls, and typical flaws exploited in infrastructure and web applications.

Skills and qualifications:

• AWS Certified Security 
• Google Professional Cloud Security Engineer
• Splunk Certified Admin or Splunk Certified Enterprise Security Admin
• CISSP (Certified Information Systems Security Professional)
• Certified Cloud Security Professional (CCSP)
• Cloud Security Alliance CCSK

#LI-HO1