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Senior Solutions Engineer 3
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
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See yourself at Twilio
Join the team as Twilio’s next Senior Solutions Engineer - APJ on Twilio’s Digital Sales Communications team!
About the job
This position is needed to enable our customers to build the future of communications. The Senior Solutions Engineer is a critical part of the sales team focused on our Digital Sales segment.
Twilio’s Senior Solutions Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.
Senior Solutions Engineers should be comfortable engaging with mid-level managers or sketching out an API flow on a whiteboard with customer software engineers.
As a Senior Solutions Engineer you will be able to fully and independently run low to mid-complexity opportunities. You will have exposure to all aspects of a deal and will work towards comprehensive knowledge of both our technology and elements of the deal cycle. Additionally, you will take the initiative in identifying and resolving issues that can improve the overall efficiency and effectiveness of the team. In doing so, you may lead the design and execution of small to medium technical projects with limited oversight.
Responsibilities
In this role, you’ll:
- Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
- Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
- Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
- Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders.
- Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
- Take the initiative to identify and solve problems - both for the customer and within the organization as we grow.
- Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 5+ years pre-sales experience selling complex, technical products or 6+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting.
- Excellent communicator and presenter able to gain audience confidence.
- An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
- Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution.
- Previous software development experience or working knowledge in one or more of the following areas:
- Backend (Java, C#, Node.js, Python, PHP)
- Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
- Experience building with REST APIs.
- Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience.
Desired:
- Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
- Previous experience in Telecom, SIP, Contact Center, or Security is a plus.
- Experience with sales methodologies.
Location
This role will be Remote, and based in Australia, Japan or Singapore.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Ready to apply?
Apply to Twilio
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Global Presales team
The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.
The Alliance Solutions Engineer Opportunity
Okta believes in Partners and together with our technology, will help take Identity mainstream and consolidate our position as a Leader in the market. Alliance Solutions Engineers are dedicated to growing Okta business through the Channel, working closely with Regional Alliance Managers, Sales Representatives, Marketing and Partner Enablement. As an Alliance Solutions Engineer at Okta, you will build strong, long standing relationships with key Partners, Global System Integrators, Distributors and Technology Vendors. You will become their trusted advisor for anything Identity and Access Management related and will help them understand how Okta can best fit in their Go-To-Market (GTM) Strategy, integrate with their current offerings, help evangelize partner solutions within the Okta field teams and lead our partners in building Okta practices that deliver exceptional customer outcomes.
What you’ll be doing
- Build and manage technical relationships with assigned Partners and team with the assigned Okta Partner Account Team
- Drive incremental revenue through increased Okta solution sales with the support of Strategic Partners and their GTM strategies.
- Develop domain expertise and thought leadership regarding the Partners’ current areas of focus as well as in new areas for expansion
- Gather, track, and translate partner feedback to help steer the Okta product roadmap
- Deliver technical training sessions for Partners (demoing Okta features, explaining best practices and competitive differentiators)
- Field technical questions, inquiries and assist with Request for Information from the Partners
- Establish and maintain technical expertise on current and developing Okta products and technology
- Provide oversight, guidance, and assistance during the Partners sales process to ensure mutual success
- Up to 25% travel in support of Partner, Okta and industry events
How you’ll be measured
- Direct and influenced revenue growth
- Partner developed and driven GTM Solution Offering driven into the market / their customer base
- Partner enablement and resource certification growth
What you’ll bring to the role
- 5+ years pre-sales engineering experience.
- Experience with implementing Okta Workforce or Customer Identity
- An understanding of IAM / IDaaS competitive landscape
- Strong passion for Partners and knowledge of Channel business models
- Strong presentation and communication skills at a technical level
- A passion to serve the partner as our customer and ensure their success within their customer bases.
- Experience with at least one standard network security protocol. (OAuth, OAuth2, SAML, LDAP, OIDC)
- Knowledge in one or more of the following areas: web (Javascript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
- Hands-on experience in cloud computing environments (AWS, GCP, Azure)
- Confident dispensing knowledge to a highly skilled and experienced audience.
LI-Onsite
LI-MT1
(P9991_3343385)
The Okta Experience
- Supporting Your Well-Being
- Driving Social Impact
- Developing Talent and Fostering Connection + Community
We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.
Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.
If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation.
Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Personnel and Job Candidate Privacy Notice at https://www.okta.com/legal/personnel-policy/.
Ready to apply?
Apply to Okta
As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.
At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical briefings / presentations to potential clients
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Who You Are:
- 5+ years in Sales Engineering, Solutions Engineering, DevOps/SRE, or Platform Engineering, ideally in a customer-facing role
- Hands-on experience with at least one major cloud (AWS, Azure, or GCP) and modern app stacks (Containers/Kubernetes, microservices, CI/CD)
- Proficient in at least one programming/scripting language (e.g. Java, Python, Go, .NET, JavaScript/Node.js, Ruby, PHP)
- Familiar with observability and/or security tooling (metrics, logs, traces, RUM, SIEM, CSPM, etc.); experience with Datadog or similar platforms is a plus
- Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute evaluation plans that clearly articulate both the business value (value proposition) and technical advantages of our offering
- Comfortable working across diverse cultures; fluent English required. Proficiency in an additional ASEAN language is advantageous
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 45% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Enterprise Sales Engineer
As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.
What You’ll Do:
- Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical briefings / presentations to potential clients
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Who You Are:
- Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
- Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
- Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
- Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
- You have business-level fluency, both in verbal and written communication, in Bahasa Indonesia as you will be working with customers speaking this language and you are comfortable in English as this is our company's day to day communication language.
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 45% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.
What You’ll Do:
- Partner with the Enterprise Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical briefings / presentations to potential clients
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Who You Are:
- 5+ years in Sales Engineering, Solutions Engineering, DevOps/SRE, or Platform Engineering, ideally in a customer-facing role
- Hands-on experience with at least one major cloud (AWS, Azure, or GCP) and modern app stacks (Containers/Kubernetes, microservices, CI/CD)
- Proficient in at least one programming/scripting language (e.g. Java, Python, Go, .NET, JavaScript/Node.js, Ruby, PHP)
- Familiar with observability and/or security tooling (metrics, logs, traces, RUM, SIEM, CSPM, etc.); experience with Datadog or similar platforms is a plus
- Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute evaluation plans that clearly articulate both the business value (value proposition) and technical advantages of our offering
- Comfortable working across diverse cultures; fluent English required. Proficiency in an additional ASEAN language is advantageous — particularly Cantonese, as the role involves direct customer communication in Hong Kong.
- Open to frequent travel to Hong Kong and other locations (via road, train, or air), with travel expected up to 45% of the time.
- Able to sit up to 4 hours, traveling to and from client sites
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Datadog’s Implementation Services team helps customers implement and deploy Datadog quickly. Our team of architects leads the discovery, design, build, and launch of the Datadog platform to help customers accelerate time to value and get the most out of their investment. As a member of our team, you will be responsible for developing the technical roadmap for a customer’s implementation, and leading them through it every step of the way.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Design and guide execution of Datadog implementations, including gathering requirements, building technical architecture, and supporting deployment and launch
- Guide customer onboarding through co-development working sessions and assist when they run into roadblocks
- Write automation and design architecture for deployment templates
- Manage the operation of implementation projects
- Collaborate with other teams, including Customer Success, Technical Account Management, and Sales to deliver an exceptional onboarding experience
Who You Are:
- Experience designing and delivering technical solutions for DevOps Monitoring or architecture systems
- Hands-on experience with cloud platforms (AWS, Azure, GCP) and compute technologies (EC2, serverless, VMware, VMs, Docker, Kubernetes).
- Experience with Config Management, IAC and CI/CD tools, including Ansible, Puppet, Terraform, Chef, Jenkins, Circle CI, GitHub Actions, Azure Pipelines, etc…
- Experience programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc
- Successful track record with 5+ years experience as an Architect or Consultant in a professional services team
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 30% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.
At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical briefings / presentations to potential clients
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Who You Are:
- Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
- Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
- Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
- Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 45% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Enterprise Sales Engineer
As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.
At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical briefings / presentations to potential clients
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Who You Are:
- Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
- Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
- Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
- Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
- You have business-level fluency, both in verbal and written communication, in Bahasa Indonesia as you will be working with customers speaking this language and you are comfortable in English as this is our company's day to day communication language.
- Able to sit up to 4 hours, traveling to and from client sites
- Able to travel via auto, train or air up to 45% of the time
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding
- Generous global benefits
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Ready to apply?
Apply to Datadog
Staff Solutions Architect - Singapore
About Us
Summary:
The Staff Solutions Architect is Temporal's primary customer-facing technical leader within Singapore, focusing on the APJ region. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
What You’ll Do:
- Collaborate with prospects to determine if their applications fit Temporal’s platform well.
- Educate customers and prospects on the technical benefits and limitations of Temporal’s platform and cloud service.
- Position Temporal as a leading solution against competing technologies and architectural patterns.
- Foster an environment within customer engineering organizations to increase Temporal adoption and expansion in production environments.
- Partner closely with Account Executives to develop and execute comprehensive account plans.
- Manage and nurture relationships with technical decision-makers at customer organizations to ensure they fully leverage Temporal’s capabilities.
What You’ll Bring:
- Reside in Singapore and are eligible to work without sponsorship.
- Exceptional technical communication skills, including presenting, whiteboarding, and writing.
- Deep understanding of distributed system technologies, design principles, and best practices.
- Proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal’s supported languages: Java, Golang, TypeScript, Python, C# or PHP.
- Firm grasp of operational considerations in production environments, such as security, reliability, performance, cost management, and operations.
- Ability to provide insightful advice on architectural topics, including application patterns and platform architectures.
- Experience with at least one major cloud provider and familiarity with commonly used application development and production services.
- Serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges.
Compensation:
- The estimated pay range for this role is SGD 238,000-280,000.
- This is a base-salary plus variable role with a 70/30 split.
- Unlimited PTO, 12 Holidays + 2 Floating Holidays
- 100% Premiums Coverage for Medical, Dental, and Vision
- AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
- Empower 401K Plan
- Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!
Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.
Travel
Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together.
- $3,600 / Year Work from Home Meals
- $1,800 / Year Professional Enrichment (Career Development & Professional Memberships)
- $1,200 / Year Lifestyle Spending Account
- $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
- $74 / Month Reimbursement for Internet
- Calm App Subscription for Mental Health & Wellness
Ready to apply?
Apply to Temporal Technologies
Role Purpose:
Our Solutions Engineers help customers understand how to get the best out of jumio’s products. They provide technical and functional expertise for our next-gen Jumio Platform, including our award-winning identity verification technology and powerful risk signals. in collaboration with colleagues from Sales, Product, Engineering, Account Management, and Marketing.
Role Vale:
Increase pipeline conversion rates to grow revenue, and ensure high levels of customer satisfaction are just some of the high-value outputs from the Solutions Engineer. You will play a major role in improving and expanding the existing processes such as pre-sales technical presentations, product testing, integration, and customer onboarding. You are the subject matter expert for how our solutions can add value to the customer's user journey, specifically through the web, mobile SDK, and different API channels. Your performance has a direct impact on the overall sales team's effectiveness. Ultimately, it's about helping to drive continued growth and success while growing your own career.
Example Responsibilities:
- Lead the pre-sales activities, including asking investigative questions to understand the intended use case and propose recommendation(s) on how best to implement our solution to meet their requirements
- Creating and leading customer-facing technical presentations
- Deliver live demo, showcasing our technical capabilities and the best of Our solution
- Actively aiding the Bid Management team in the completion of solution proposals, RFPs, and RFIs
- Managing the onboarding of enterprise customers from kick-off meetings with business and project teams to Going Live
- Provide technical and functional subject matter expertise for Our suite of products and APIs.
- Working closely with Product Management, Marketing, and other business units to maintain and improve the technical and functional knowledge of existing and new product features
- When required, deliver a bespoke demo for selected customers
Experience and Qualifications:
- Proven professional experience of 5+ years in Technical Pre-sales, Technical Implementation Management, or Technical Consulting roles, including exposure to complex environments
- Strong customer-facing experience, used to interacting with all levels and departments across enterprise customers
- Strong presentation and customer-facing skills combined with excellent verbal and written communication skills in English and Chinese (Mandarin)
- In-depth technical knowledge, including web or mobile programming (iOS, Android) and scripting languages (including, but not limited to Java, Objective C, .NET, Swift, XML, and PHP)
- Experience in integration APIs
- Comfortable in a rapid growth environment with high degrees of autonomy and ambiguity - used to navigating the challenges and opportunities in a start-up or scale-up business
Great to have Experience and Qualifications:
- Existing knowledge of the ID verification, AML, or KYC market and the competitive landscape
- Knowledge of user digital onboarding, payment, and/or risk management systems
- Degree education in a relevant field (e.g., Computer Science, Engineering)
- A 'customer success' mentality, able to make using our products as painless and positive as possible for customers - leading to increasing volumes of transactions
@Work:
Jumio Singapore office is located in Suntec City. It is the APAC headquarters comprising a small team of energetic, motivated staff members across sales, consulting, marketing functions. It is a friendly, social culture where everyone comes together to celebrate each other’s success and provide support in resolving challenges.
- Honest
- Positive
- Knowledgeable
- Caring
- Listening
- Energy
Jumio Values:
IDEAL: Integrity, Diversity, Empowerment, Accountability, Leading Innovation
Equal Opportunities:
Jumio is a collaboration of people with different ideas, strengths, interests and cultures. We welcome applications and colleagues from all backgrounds and of all statuses.
About Jumio:
Jumio is a B2B technology company dedicated to eradicating online identity fraud, money laundering and other financial crimes to help make the internet safer. We leverage AI, biometrics, machine learning, liveness detection and automation to create solutions that are trusted by leading brands worldwide and respected by industry thought leaders.
Jumio is the leading provider of online identity verification, eKYC and AML solutions. With a global footprint, we’re expanding the team to meet strong client demand across a range of industries including Financial Services, Travel, Sharing Economy, Fintech, Gaming, and others.
Applicant Data Privacy
We will only use your personal information in connection with Jumio’s application, recruitment, and hiring processes, as described in Jumio’s Applicant Privacy Notice. If you have any questions or comments, please send an email to privacy@jumio.com.
Ready to apply?
Apply to Jumio
Backend Development Engineer
Responsibilities:
- Develop and optimize backend logic for the company’s internal systems.
- Build efficiency engineering platforms to improve business quality and efficiency through tools and process enhancements.
- Collaborate with product managers and QA engineers to ensure product quality and development speed.
- Continuously refactor and optimize the architecture of internal systems to enhance system stability and scalability.
Requirements:
- 3+ years of backend development experience, or outstanding fresh graduates.
- Proficient in at least one backend programming language and its common frameworks (e.g., Golang, Java, Python, PHP).
- Familiar with both relational and non-relational databases.
- Rigorous work attitude, strong passion for technology, excellent communication and teamwork skills, and strong analytical and problem-solving abilities.
Nice to Have:
- Skilled at using tools, with an interest or experience in engineering efficiency, user experience, performance optimization, or information security.
- Cross-language development abilities.
- Experience developing internal systems (e.g., approval workflows, HR, payroll, finance, data analysis, etc.).
- Experience with low-code platforms (usage or development).
- Passionate about B2B (enterprise-facing) business.
Ready to apply?
Apply to Hyphen Connect Limited