About the role

We are looking for a Senior Reliability Lab Operation Engineer who will be responsible for the full lifecycle management of laboratory equipment, complex problem analysis, and technical improvement, and participation in the development of reliability test equipment and test fixtures. The engineer will ensure the laboratory operates efficiently, stably, and with low risk through institutionalized and engineering means, providing reliable experimental platform support for the R&D, verification, and mass production of POS terminal products.

This position requires a deep understanding of mechatronic consumer systems, strong development skills, and proven ability to lead and collaborate in cross-functional team environments and in supplier management. In this role, you will manage contract workers (CWs) to meet the needs of laboratory operational excellence.

What you will do

1. Laboratory Operation and Equipment Full Lifecycle Management

• Fully responsible for the planning, operation, and continuous optimization of reliability lab equipment;
• Core equipment under management includes, but is not limited to:
• Environmental reliability equipment: High/low temperature, temperature and humidity, thermal shock, temperature/humidity cycling equipment, etc.;
• Electronic testing and measurement equipment: Data acquisition systems, programmable power supplies, electronic loads, multimeters, sensors, and data loggers;
• Develop and implement equipment full lifecycle management strategies.

2. Maintenance, Repair, and Calibration System Development

• Lead and execution of the annual maintenance, repairing, and calibration plans for laboratory equipment;
• Deeply participate in the analysis of complex equipment failures and technical decision-making, leading internal and external technical reviews when necessary;
• Standardize the instrument calibration management process to ensure the accuracy and consistency of test data;
• Establish and continuously optimize management systems and technical documents for equipment maintenance, repair, and calibration.

3. Reliability Test Equipment and Fixture Development

• Participate in or lead the customized development or modification of reliability test equipment to meet POS product testing needs;
• Collaborate on the design and development of reliability test tooling and fixtures (structural or electrical);
• Promote standardization, modularization, and reusability design for test equipment and fixtures.

4. Risk Control and Technical Improvement

• Identify technical risks in laboratory equipment operation and reliability testing processes;
• Formulate and implement preventive maintenance and risk control programs to enhance overall equipment reliability;
• Analyze the impact of equipment issues on test results and product reliability, and propose systemic improvement suggestions.

5. Supplier and Cross-Departmental Collaboration

• Act as the technical interface, liaising with equipment manufacturers and third-party maintenance/calibration service providers;
• Evaluate supplier technical capabilities and service quality, and drive continuous improvement;
• Closely cooperate with R&D, Quality, and Manufacturing departments to ensure the smooth execution of reliability testing plans.

6. Systems, Audits, and Technical Support

• Participate as a core engineer in internal systems and customer audits (such as requirements related to ISO 9001, ISO/IEC 17025);
• Provide technical evaluation and equipment feasibility analysis for new laboratory projects and test methods;
• Provide technical guidance and experience sharing for managing junior engineers or technicians.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements:

1. Education and Experience

• Bachelor's degree or above, in a Mechatronics-related major (Mechanical Engineering, Electrical Engineering, Automation, Mechatronics, etc.);
• 5+ years of experience in lab equipment management or reliability lab engineering (3+ years can also be considered for a senior reserve position);

2. Technical Skills

• Familiar with the structure, principles, and maintenance strategies of environmental reliability test equipment;
• Experience in the development or modification of reliability test equipment;
• Experience in test fixture design, development, or optimization;
• Familiar with ME software (such as AutoCAD), capable of reading and drawing engineering fixtures;

3. Comprehensive Abilities

• Possess systematic thinking and engineering problem-solving abilities;
• Good communication, coordination, and project promotion skills;
• High sense of responsibility and risk awareness, capable of making technical judgments at critical junctures.
• Requires 20% business travel (mainly within Mainland China)
• Requires proficient English reading and writing skills.

Preferred qualifications:

• Relevant industry experience with POS terminals, electronic payment devices, or consumer electronics;
• Familiar with electronic manufacturing reliability testing requirements, such as high/low temperature cycling, damp heat aging, etc.;
• Experience participating in customer audits or third-party laboratory audits is a plus.
• Experience in establishing a reliability lab or FA lab.

BBPOS is looking for a passionate, self motivated and hard working Quality engineer to be part of a diverse, dynamic and high energy team. The work is in a highly collaborative and multi- functional environment, handling several projects at a time. The successful candidate will be an experienced Quality engineer who ideally has Mechanical, Electrical and Hardware Quality Assurance expertise and will be experienced in Quality management systems, Data analysis techniques and quality assurance methodologies. 

What you will do

This position is based in Shenzhen, requiring frequent business travel to our manufacturing partners in Vietnam and other Contract Manufacturers (CMs) across China. You will be responsible for OEM product quality from new product introduction through sustaining. Being comfortable in a rapidly evolving and dynamic environment coupled with excellent communication skills are essential to the role. You will foster and build an excellent communication and working relationship with our global Stripe partners.

• Define and implement BBPOS quality management in OEM factories.
• Establish a system of quality metrics to continually drive and supervise measurable quality at OEM.
• Manage IQC, IPQC and OQC for product quality control.
• Define and implement Quality assurance processes for our in house developed Hardware solutions (both for our Shop floor system Hardware and for BBPOS Product Test & Diagnostic bundles).
• Conduct quality system audit and quality process audit for CM maturity improvement.
• Understand product and process CTQ and implement control plans to monitor these CTQ’s and prevent quality excursions or quality incidents.
• Lead quality readiness review and monitor quality result during new product introduction builds.
• Conduct failure analysis and implement corrective actions for quality issues resolution.
• Drive the use of statistical analysis for key Quality data across the team.
• Collaborate with multi-functional peers on key business initiatives. Actively participate in these discussions in a transparent manner and bring data and value to these initiatives based on data and knowledge from your team.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirements

Minimum requirements: 

• Education background from BE, BS or MS in Engineering 
• At least 8 years of experience in implementing hardware Quality assurance methodologies to prevent quality issues from sneaking out of the factory.
• Knowledge of FATP (Final Assembly, Testing, Packing) for a POS reader or similar products such as phone or tablet electronic products.
• Basic Lean principle and methodologies such as CTQ, PDCA, 8D Problem Solving, Kaizen, Mistake proofing, DMAIC, FMEA, etc…
• Root cause analysis skills and with robust corrective action understanding for problem solving.
• Familiar with critical to quality control, and implement statistical quality process control and risk mitigation plan to ensure quality.
• Able to develop and implement OEM quality process audit checklist for continuous quality improvement.
• Proven track record to understand all aspects of Quality and to be able to lead and influence Operations and Suppliers.
• Familiarity with Hardware failure analysis techniques.
• Fluent in Chinese and English
• Comfortable with frequent business travel

Preferred qualifications: 

• Basic SMT (Surface Mount Technology), PCBA(Print Circuit Board Assembly) background
• Quality qualification would be an advantage

Overview

Join our team as a MEMS Microphone Engineer and lead the charge in developing and optimizing cutting-edge MEMS microphone modules for the future of consumer electronics. Your deep expertise in acoustic engineering and semiconductor manufacturing will be the driving force behind overcoming complex system-level challenges like Microphone Coexistence (Mic-Coex) with wireless radios and ensuring pristine sound quality. Collaborate with cross-functional teams to deliver reliable, high-performing audio solutions with impressive manufacturing yields.

Responsibilities

• Drive the development of custom MEMS microphone modules, covering MEMS transducer, ASIC, and advanced packaging solutions, while balancing acoustic performance, power consumption, and physical footprint.
• Lead the integration of microphone modules into complex systems, focusing on resolving Microphone Coexistence (Mic-Coex) issues involving RF/EMI and signal integrity.
• Implement mechanical and electrical integration using flexible printed circuits (FPC), ensuring robust electrical connectivity and optimal acoustic path designs to maintain high-frequency sensitivity.
• Oversee the Final Assembly, Test, and Pack (FATP) process, establishing critical tolerances and developing acoustic testing methodologies for mass production.
• Define and oversee comprehensive reliability testing programs, including thermal cycling, drop/shock testing, and moisture sensitivity (MSL) evaluations, based on industry standards like JEDEC and MIL-STD.

Minimum Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Acoustics, Physics, Materials Science, or a related field.
• A minimum of 5+ years of direct experience in MEMS microphone module development from concept to high-volume mass production.
• Expertise in acoustic engineering and semiconductor manufacturing, with strong problem-solving skills in system-level challenges such as RF/EMI and signal integrity.
• Proven experience in collaborating with cross-functional teams, external vendors, and contract manufacturers.
• Willingness to travel internationally (up to 25-30%) to support manufacturing ramps and vendor audits.

Preferred Qualifications

• Advanced degree (Master's or Ph.D.) in a relevant field.
• Familiarity with statistical process control (SPC) and data analysis tools like JMP or Minitab for yield analysis and failure mode analysis.
• Experience with structured problem-solving techniques such as 8D and FMEA.

Who you are

We are looking for a Senior Hardware Manufacturing Process Engineer who has great expertise in enabling design and achieving a high level of manufacturing performance and quality and maintaining this level of performance throughout a product’s life. This is someone who has significant experience of working with the R & D team to enable & optimize design and defining manufacturing processes on-site at electronic manufacturing facilities. The ideal candidate is someone who enjoys critical thinking and problem solving, can successfully partner with a wide variety of stakeholders and is willing to dive deep.

This role will be based in Shenzhen. A significant amount of this person’s time will be spent on-site at partner contract manufacturing facilities.  

What you’ll do

You will lead the development, validation, optimization, and documentation of production processes across both final assembly (FATP) and key components manufacturing.

• Led hardware assembly processes development, including but not limited to PSA activation, adhesive dispensing, heat staking, screwing, ultrasonic/laser welding, and the design of semi-auto and fully automated assembly lines.
• Extensive experience in the FATP process, with deep expertise in assembly technical requirements, tolerance analysis, and critical quality control points for electronic components (PCBA, modules, and mechanical parts).
• Led Process DFM initiatives, providing critical feedback to R&D/Engineering during the concept phase to ensure design and manufacturing feasibility and cost effectiveness.
• Perform deep-dive failure analysis on manufacturing-related issues. Utilize PFMEA to mitigate risks before mass production.
• Drive process innovation and develop MP-intent equipment. 
• Implement continuous improvement strategies using Six Sigma or Lean methodologies to maximize yields and reduce manufacturing costs.
• Travel to vendor sites to lead NPI builds. Use statistical tools (such as JMP or Minitab) to analyze DoE (Design of Experiments) data and validate process stability (Cpk/PPK).
• Partner with Hardware Engineering, GSM, and Quality teams to identify, audit, and select contract manufacturers capable of meeting technical requirements.

Minimum requirements

• 15+ years’ experience in manufacturing engineering, possessing knowledge of design for manufacturing, assembly process engineering 
• Strong track record of implementing manufacturing improvements through DFM and DFx principles.
• Knowledge of GD&T principles and use, ability to analyze and understand part tolerance and tolerance stack up and their impact on assembly and component production.
• Experience leading design and implementing manufacturing jigs/fixtures and process flows.
• Possessing the interpersonal skills and experience needed to work with CM teams and management in a collaborative way to meet development schedules and mass-production deliveries.
• Working knowledge on quality management tools (e.g., six sigma, lean production, etc.)  and ability to interpret quality reports.
• Fluency in Chinese and English.

Preferred qualifications

• Mechanical design experience is strong plus
• Experience working in consumer electronics.
• Experience with POS hardware development and manufacturing including knowledge of tamper-proofing systems, and components for POS devices. 

Overview

Join our team as an In-Region Audio System Engineer, where you'll be instrumental in bridging design and manufacturing for cutting-edge wearable products. Your role will involve addressing complex engineering challenges, resolving manufacturing issues, and ensuring top-notch audio performance throughout the wearables product development lifecycle. This position offers the opportunity to collaborate with cross-functional teams to drive success from design to the final product.

Responsibilities

• Support engineering builds at contract manufacturers and FATP to ensure audio performance meets design specifications; resolve any issues to ensure quality delivery.
• Conduct thorough audio failure analysis, lead root cause investigations, and implement corrective actions to address any identified issues.
• Perform primary verification of audio performance through subjective evaluations and objective test setups, utilizing laboratory resources effectively.
• Collaborate with test engineers and equipment suppliers to develop, support, and enhance audio test station functionalities.

Minimum Qualifications

• Bachelor’s degree in Acoustics, Physics, Mechanical Engineering, Electrical Engineering, or a related field.
• Over 5 years of experience in delivering consumer audio products, demonstrating expertise in audio electronics.
• Deep understanding of audio and acoustic concepts such as Frequency Response, THD, SNR, Beamforming, and ANC.
• Proven experience with contract manufacturers, JDM, and ODM operations, along with excellent diagnostic and analytical skills.
• Proficient in utilizing audio and acoustic test and measurement tools for product evaluation and factory testing.
• Skilled in writing and troubleshooting Soundcheck sequences.
• Strong communication skills and demonstrated experience working across disciplines to drive optimal solutions.
• Willingness and ability to travel as needed.

Preferred Qualifications

• Experience in developing mobile or IoT audio devices.
• Expertise in physical acoustics and transducer design, including familiarity with acoustic simulation tools.
• Knowledge of mechanical design principles, FEA, and the application of advanced materials.
• Proficiency in MATLAB, Python, or similar programming languages for signal processing or test script development.
• Background in handling high-volume production and familiarity with Six Sigma project tools.
• Experience in audio speech quality testing and optimization using tools like B&K or ACQUA.

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, manufacturer and artist in the world.

The Job:

• Drive the quality influence and develop the quality system in the early stages of NPI, e.g. EVT, where the customized APQP qualification process should be applied
• Drive the definition, implementation, and execution of quality plans for new and existing 3D printing hardware product.
• Work closely with cross-functional teams (Engineering, Product Management, Operations) to ensure seamless product development and launch.
• Collaborate with manufacturing partners (CM/JDM) to establish quality control processes and ensure adherence to quality standards throughout the supply chain
• Develop the sub-tier suppliers qualification process
• Analyze data, lead DOE, identify root causes of failures, and drive corrective actions with engineering, manufacturing, and CM/JDMs.
• Lead failure analysis investigations and implement robust corrective and preventive actions (SCAR).
• Lead the development and improvement of quality management systems and processes from scratch.
• Champion quality throughout the organization and foster a culture of continuous improvement. 

You:

• Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Industrial, or related field). Overseas degree is a big plus
• 8+ years of experience in hardware quality engineering, preferably in consumer electronics, robotics, or a related industry. Experience with complex electromechanical systems is highly desirable.
• Strong understanding of statistical analysis, data interpretation, and problem-solving techniques. A six sigma green/black belt is a big plus.
• Experience with JMP, Minitab, or other statistical software is a must Familiarity with quality management systems (e.g., IATF) and quality tools (e.g., FMEA, Control Plans).
• Startup mindset and willingness to do hands-on work in a highly dynamic environment
• Ownership and self-motivated 7.SQL/Python is a big plus
• Up to 40% travel, most in Pearl River Delta
• Excellent English capability - speaking, listening, reading and writing

We Offer:

• An inclusive, dog-friendly office with diverse and inspiring colleagues
• Shares in the company (we’re a Unicorn company)
• Development opportunities both in-house and off-site
• Catering 3x per week, free beverages and snacks
• Discount for Urban Sports Club
• Unlimited 3D prints
• Fun team events

Perks are subject to adjustments and may vary from team to team.

We build amazing things.  Come join us!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, manufacturer and artist in the world.

We’re excited to build devices that not only perform remarkably and create beautiful parts but also reflect careful user experience design. You will be architecting, prototyping, building, and designing the hardware systems of our next generation 3D printers. You will be responsible for key system decisions that affect the final performance and reliability of the products.

If you want to lead the design and create the tools you would love to use yourself, we want you as a Mechanical Engineer.

 The Job:

• Push the capabilities of 3D printing by creating innovative solutions to challenging problems
• Be a technical leader within the region and group of mechanical, systems and electrical engineers, designing, reviewing and guiding junior colleagues’ work
• Prototype new systems, mechanisms, test materials, and research 3D printing challenges
• Architect the numerous subsystems of a 3D printer or processing appliance for performance, manufacturability and reliability
• Engineer the most amazing 3D printer ecosystem on the market

You:

• Can share a strong portfolio of previous work with a background in electro-mechanical systems
• Want to build a precision tool that is beautiful inside and out
• Familiar with thermal systems, optical systems, sensor design, controllers, structures and algorithms
• Enjoy the gritty details of part design, material selection and manufacturing techniques
• Craft elegant systems that function with efficiency and simplicity
• Can communicate effectively with vendors, suppliers and team members across the globe
• Are familiar with a variety of manufacturing methods for creating high-volume and high performance products
• Are hands on and can work across disciplines to prototype your own designs and solve problems
• Have experience with the full product development cycle
• 5+ years industry experience

Bonus Skills (Optional): 

• Familiar with polymers and polymer chemistry
• Electronics and circuit design
• PLM/document control systems
• Programming skills (Python)
• Industrial design
• Tool Design for sheet metal and injection molding

Our Perks & Benefits:

• An international work environment with diverse and inspiring colleagues
• Shares in the company (we’re a Unicorn company)
• Unlimited 3D prints
• Fun team events

We build amazing things.  Come join us!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.

To reinvent an industry, you have to build the best team. Join Formlabs if you want to bring ground-breaking professional 3D printers to the desktop of every designer, engineer, researcher, manufacturer and artist in the world.

The Industrial Design team enables accessible and productive experiences for our users and communicates the values of the brand through beautiful, functional hardware design. As part of our team, you’ll collaborate with an interdisciplinary team of designers, engineers, and scientists to make a significant impact on a rapidly-emerging class of products. If you are passionate about delivering great user experiences and have the skills to contribute, we want you to join our team.

Sharing a portfolio/website that reflects your work or projects is required.

The Job:

• Ensure that interacting with our products are great experiences
• Prototype continuously and test designs with users through interviews and surveys
• Manage all aspects of the hardware user experience, from unboxing to maintenance
• Design beautiful products that people love to use, from idea to production
• Develop design concepts with clear and compelling visual communication
• Create high-quality CAD to communicate design intent
• Collaborate closely with Product, UI Design, Engineering, and Manufacturing to develop well-balanced solutions

You:

• 2+ years of relevant professional experience developing products with strong interactive elements and experience
• Obsessive attention to detail
• Proven track record of designing products and bringing them to market
• Actively involved in the day-to-day design of products 
• Demonstrable knowledge of relevant manufacturing processes
• Experience solving complex problems with engineering and manufacturability constraints
• Demonstrate fluency in aesthetic decision-making and an eye for detail
• Able to communicate quickly and effectively with hand sketches
• Capable in 3D CAD, Keyshot, and Adobe CC
• Comfortable prototyping using a variety of methods

Bonus Skills:

• Passion for 3D printing and emerging technologies
• Experience in rapidly-growing startup environments

We Offer:

• An inclusive environment with diverse and inspiring colleagues
• Shares in the company (we’re a Unicorn company)
• Unlimited 3D prints
• Fun team events

Perks are subject to adjustments and may vary from team to team.

We build amazing things.  Come join us!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing.