Job Description

The mission of this role is to architect and develop firmware and microcontroller subsystems for Astera Labs’ SoC and systems products. Firmware is responsible for implementing the major differentiating features of Astera Labs’ products. As such, firmware is considered equally important to the hardware, and the firmware team is often customer-facing accordingly to ensure the needs of the customer are fully comprehended.

Basic qualifications

• Strong academic and technical background in Electronics/Electrical/Computer Science engineering. At a minimum, a Bachelor’s is required, and a Master’s is preferred.

• Minimum 5 years’ experience supporting or developing complex SoC/silicon products for Server, Storage, and/or Networking applications.

• Experience developing firmware to execute in on-chip microcontrollers as well as C-language software development kits (SDKs) to execute on system management controllers (e.g. BMC).

• Experience working with logic designers to architect and verify HW-SW interfaces on complex SoCs.

• Professional attitude with the ability to prioritize a dynamic list of multiple tasks, to plan and prepare for customer meetings in advance, and to work with minimal guidance and supervision.

• Entrepreneurial, open-minded behavior and can-do attitude. Think and act fast with the customer in mind!

Required experience

• MQX RTOS or ThreadX Development or enablement

• High level of proficiency in C (preferred) or C++, including development of C-based SDKs

• High level of proficiency in Python for automating pre-processors/post-processors and FW QC

• Working knowledge of software/firmware build environments, gcc/Make, Doxygen, and GitHub.

• Hands-on experience with Server, Storage, and/or Networking equipment (e.g. Network Switches).

• Familiarity with SoC interfaces to common IP blocks such as PCIe Controllers, DDR Controllers, NVME Controllers, AMBA/AHB interfaces, on-chip memory interfaces, and other similar interfaces

• Direct experience working on products with high-speed interfaces common in Data Center equipment: PCI- Express (Gen-3 and above), 100/400G Ethernet, Infiniband, DDR, NVMe, USB, etc.

• Deep understanding of the L1, L2 and L3(good to have), and solid understanding of the IEEE 802.3(802.3df, 802.3db (good to have), 802.3de, 802.33dd)
• Experience developing the firmware for any of the TCP/IP based SoC (switch SoC or NIC function SoC) focusing on all aspects of RAS and its interface development for better user experience. 

Preferred experience

• Experience developing firmware to execute in on-chip microcontrollers as well as C-language SDKs to execute on system management controllers (e.g. BMC)

• Experience developing embedded firmware for PCIe or Ethernet Switch products

• Experience with industry forums and collaboration workgroups such as OCP and OpenBMC

[Responsibilities]

• Customer Support & Escalation Management
  • Act as the single point of contact (POC) for customer technical issues and requests
  • Own customer escalations from problem identification through root cause analysis and final closure
  • Lead cross‑functional task forces and interface with BU Engineering and global support teams to resolve critical issues
• Tool Performance & Availability Improvement
  • Drive continuous improvement of system uptime, availability, and performance at customer sites
  • Analyze top issues using Pareto and data‑driven methodologies and prioritize corrective actions
  • Ensure implementation of corrective and preventive actions to avoid repeat issues
• Quality, NC, and Retrofit Management
  • Manage Non‑Conformances (NCs) and lead completion of 8D reports for critical issues
  • Support FCO, retrofit, and TSB activities for released products
  • Oversee IQ and warranty management to meet cycle time, cost, and quality targets
• NPI / CIP Support
  • Support NPI and CIP activities from a customer and field implementation perspective
  • Act as the product expert for assigned tools, ensuring knowledge transfer and best practice deployment
  • Collaborate with internal teams to feedback customer issues and drive design and process improvements
• Communication & Stakeholder Management
  • Provide clear and timely communication of issue status, risks, and action plans
  • Align internally with management and engineering on priorities and customer commitments
  • Maintain strong, trust‑based relationships with customers through professional and effective communication

[Requirements]

• Bachelor’s degree or higher in Engineering or a related technical field
• Strong system‑level understanding of hardware, software, and process integration
• Experience in semiconductor equipment support, product support, or field engineering roles
• Proven ability to manage customer escalations and work in high‑pressure environments
• Willingness to travel frequently to customer sites (travel percentage varies by assignment)

[Competencies]

• Strong customer focus and ownership mindset
• Structured problem‑solving and root cause analysis skills
• Excellent communication and stakeholder management skills
• Ability to lead cross‑functional teams and drive issues to closure

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

WHO WE ARE

Optiver is a global market maker founded in Amsterdam, with offices in London, Chicago, Austin, New York, Sydney, Shanghai, Hong Kong, Singapore, Taipei and Mumbai. Established in 1986, today we are a leading liquidity provider, with close to 2,000 employees in offices around the world, united in our commitment to improve the market through competitive pricing, execution and risk management. By providing liquidity on multiple exchanges across the world in various financial instruments we participate in the safeguarding of healthy and efficient markets. We provide liquidity to financial markets using our own capital, at our own risk, trading a wide range of products: listed derivatives, cash equities, ETFs, bonds and foreign currencies.

Since its establishment in 2012, our Shanghai office is a rapidly growing participant in the Chinese markets, trading exchange-listed futures, options and equities in China mainland. Our vision is to become the trusted partner in the development of Chinese financial markets. With the culture of a start-up but the backing of a 35+ year-old trading firm, the Optiver Shanghai office is truly unique. Everyone who joins us will help shape the future of our company and its global impact. Get ready: we are only just beginning.

The Optiver Linux Systems Engineering Team ensures our trading servers work so we can trade. You will work in a highly-customized bare metal environment where proprietary tools and technology run at breakneck speed. You will be expected to help build the pioneering tools to keep our systems best-in-class while enabling our technology evolution in a controlled way. At Optiver, our mission is to constantly improve the market by injecting liquidity, providing accurate pricing, increasing transparency and acting as a stabilizing force no matter the market conditions. With a focus on continuous improvement, we participate in the safeguarding of healthy and efficient markets for everyone who participates. As one of the largest market making institutions, we are a trusted partner of 70+ exchanges across the globe.

WHAT YOU’LL DO

• Tackle the life cycle of a server and build and deploy new solutions.
• Performance monitoring and managing the system capacity.
• Fix and analyze technical incidents, solve technical ad hoc problems.
• Lead our charge to intelligent automation.
• Be the connection between hardware and software.
• Research new technologies and solutions, implement them or build better.

WHO YOU ARE

• A Systems Engineer with Experience in designing, deploying and supporting large scale Linux/Unix server environments
• Good knowledge of Linux Kernel internals
• Have a developer mindset to help build the right tools for our continual improvement
• Solid coding skills in Python and a strong desire to automate
• Experience within a high-performance computer environment where the result matters
• Infrastructure-as-Code with an Ansible flavor
• You are naturally curious about hardware and software, and how these interact
• Knowledge of virtualization and networking
• A proactive approach to problem solving
• You are able to clearly explain your thoughts through written and verbal communication, ask the right questions, and are not afraid to challenge or defend a strategy
• You seek out opportunities to leave your comfort zone and enjoy frequent change

 WHAT YOU'LL GET

• A performance-based bonus structure unmatched anywhere in the industry. We combine our profits across desks, teams and offices into a global profit pool, fostering a truly collaborative environment.

• The chance to work alongside diverse and intelligent peers in a rewarding environment.

• Training, mentorship and personal development opportunities.

• Daily breakfast, lunch and snacks.

• Gym membership, sports and leisure activities, plus weekly in-house chair massages

• Regular social events, clubs and Friday afternoon drinks.

Optiver is committed to diversity and inclusion. We encourage applications from candidates of all backgrounds, and welcome requests for reasonable adjustments during the process.

Questions? Get in touch with the recruitment team at careers@optiver.com.au.

Optiver 重视个人信息的保护。请您在提供个人信息给我们之前，认真阅读Optiver China Privacy Notice, 了解我们如何收集及处理您的个人信息。

Personal information protection is of utmost importance to Optiver. Before you provide any personal information to us, we strongly urge you to read our Privacy Policy to acknowledge how we collect and process your personal information.

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

Job Description: 

As an Astera Labs Principal Product Application Engineer, you will need to provide technical guidance to customers to overcome design challenges, generate collateral for existing and new products, and drive innovation by providing insightful feedback to other internal teams to continuously improve products and processes. Astera Labs is seeking a Principal Product Applications Engineer in Shanghai, China with experience supporting the development and designing-in of semiconductor products for PCIe/CXL. There are opportunities to support key customers directly, and also to dive deep in the lab to address the challenges associated with leading edge semiconductor products.

Basic Qualifications

· Strong academic and technical background in electrical engineering. At minimum, a Bachelor’s in EE is required, Master’s is preferred.

· Minimum of 10 years’ experience designing in complex SoC/silicon products with a high speed (preferably PCIe) interface.

· Entrepreneurial, open-minded behavior and can-do attitude. Think and act with the customer in mind!

Required Experience

· Strong working knowledge of PCIe LTSSM at a physical layer level, associated standards, and debug. Most recent experience with PCIe 5.0 at a minimum, some experience with 6.0/CXL preferred.

· Silicon/System bring-up and debug experience in customer systems.

· Technical ownership of issue resolution: Driving and directing internal teams toward issue resolution. Driving communication with customers, FAEs, and sales team members

· Firsthand experience with lab equipment such as protocol analyzers/exercisers, high-speed oscilloscopes, or BERTs.

· Comfort working with software/firmware associated with semiconductor products, such as: Firmware development with C-language, scripting with Python or other equivalent programming languages.

Preferred experience

· Triaging complex customer reported issues which require taking into account multiple layers of conditions. For instance, silicon, firmware, hardware board design, and system environment.

· Experience with common data center BMC implementation, and BIOS configuration

· Development/support for PCIe or Ethernet Switch or Retimer products.

· PCIe compliance testing methodology and troubleshooting.

· Understanding of Data Center systems like Servers, JBOGs/JBODs, Networking switches/routers/interconnects etc.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

About the Role

We are developing a modern cloud-based engineering and collaboration platform used by global hardware and product development teams. As a QA Engineer, you will play a key role in ensuring the quality, stability, and performance of a large-scale, feature-rich system. You will collaborate closely with developers, product managers, and design teams to validate functionality, uncover issues early, and help deliver an exceptional user experience across complex engineering workflows.

A Day in the Life

- Create clear, thorough test documentation for new features to ensure they meet functional and quality expectations.

- Execute manual and automated tests to identify bugs, usability issues, or inconsistencies before release.

- Perform extensive regression testing across multiple modules of the engineering platform to maintain product stability.

- Collaborate with developers to reproduce issues, verify fixes, and improve overall quality processes.

- Participate in planning sessions to understand feature goals, risks, and test coverage needs.

- Analyze test results, produce detailed reports, and contribute to continuous improvement of QA workflows.

What We’re Looking For

- 4+ years of experience as a QA Engineer working on complex or large-scale software systems.

- Strong experience testing web applications and distributed SaaS systems.

- Ability to write comprehensive test plans and work with test management platforms (e.g., TestRail).

- Solid understanding of manual and automated testing methodologies, QA processes, and SDLC best practices.

- Hands-on experience testing at the API level.

- Familiarity with performance testing tools (e.g., JMeter).

- Knowledge of CI environments such as Jenkins, GitHub Actions, or TeamCity.

- Detail-oriented mindset with strong analytical and problem-solving skills.

- Excellent communication skills in English, both written and verbal.

What We Offer

- Opportunity to work on impactful, real-world engineering and cloud collaboration products.

- A culture that values autonomy, continuous learning, and shared knowledge.

- Competitive benefits including health coverage, mental-wellbeing support, learning budget, and team activities.

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. As a Software Engineer, you’ll be exposed to both new and current technology while building innovative solutions to overcome high-volume obstacles and deliver player value.

As a Staff Graphics Software Engineer on the R&D team you are responsible for helping Riot build and deliver a brand new game! You will keep the players' experience in mind as you build rendering systems and features to support one of our new games. You will also work collaboratively with technical artists, artists, designers, and producers to deliver genre-defining experiences to our players.

Responsibilities:

• Act as the team’s subject-matter expert in graphics engineering
• Develop and maintain engine technologies powering one of Riot’s new games
• Collaborate closely with technical artists and art teams to realize the game’s visual and creative vision
• Monitor and optimize the performance of the game client across platforms
• Design, implement, and enhance tools for artists on multiple platforms
• Troubleshoot pipeline issues and proactively identify areas for improvement

Required Qualifications:

• 6+ years of professional experience in Unreal Engine real-time rendering development; 8+ years preferred
• Deep experience with Unreal Engine 5 core rendering features such as Lumen and Nanite
• Familiarity with GPU-driven rendering, mesh shaders, ray tracing pipelines, and anti-aliasing techniques
• Expert proficiency in C++ and Unreal Engine’s rendering APIs
• Strong knowledge of modern graphics APIs such as Vulkan and DirectX 12, and experience with hardware architectures including consoles and mobile GPUs
• Expertise in low-level optimization techniques for both PC and mobile platforms
• Proficient in graphics profiling and diagnostics using tools like PIX, RenderDoc, and Nsight, with demonstrated experience in cross-platform performance tuning
• Experience developing rendering pipelines for both mobile and PC platforms
• Comfortable working in an agile development environment

Desired Qualifications:

• Familiarity with League of Legends IP and its visual style; knowledge of other Riot Games IP is a plus
• Demonstrated experience collaborating closely with artists to achieve creative goals
• Credited as a core rendering engineer on at least one shipped game title
• Fluent in both spoken and written English

Responsibilities

• Debug audio chain circuits, including codecs, embedded DSPs, headphone amps, speaker amps, and microphones, as well as related external circuits like PMICs and converters.
• Achieve electrical performance targets by employing data-driven design approaches, ensuring optimal system performance.
• Perform the validation and testing of audio circuit performance and the full audio system, covering rendering, capture, power consumption, and algorithm tuning.
• Design, specify, and implement product factory tests for audio system validation.
• Collaborate effectively with internal and external hardware teams (System EE, Power/Battery) and software teams, focusing on audio system bring-up and debugging.
• Provide cross-functional leadership in audio system design to enhance and optimize audio quality.

Minimum Qualifications

• Bachelor's degree in Electrical Engineering, Physics, Acoustics or equivalent experience.
• 7+ years of experience in audio system design with a strong impact on cross-functional teams and leadership in audio quality improvement.
• Expertise in designing and debugging analog and digital circuits.
• Proficiency in product development tools such as SPICE simulation, Audio Precision, Power Supplies, Oscilloscopes, and schematic capture and PCB layout tools like OrCAD or Cadence.
• Proven experience with PCBA and product-level failure modes in both production and field settings.

Preferred Qualifications

• Master's degree in Electrical Engineering or Physics.
• Experience designing circuits for the audio chain, including codecs, DSPs, and power supplies.
• Knowledge in transducer design and developing acoustic tests for laboratory and factory environments.
• Familiarity with Android and Qualcomm audio debugging tools, including adb, QXDM, QACT, and AudioReach.
• Understanding of transistor-level IC design and the silicon manufacturing process.
• Experience in audio speech quality testing and optimization using tools like B&K or ACQUA.
• Experience with coexistence testing for audio within a full product (as victim or aggressor)

EV Hardware Engineer

Responsibilities

• Analyze the hardware requirements according to the requirements of BMS products

• Hardware schematic design and layout guidance

• Hardware design analysis (including circuit simulation and Worstcase calculation)

• Hardware circuit test (device, unit, integration test, DVPV, etc.)

• Preparation of relevant technical documents

Qualifications

• Bachelor’s degree in Electronic engineering or related major

• At least 3 years working experience in automotive electronic design (BMS design experience is preferred)

• Familiar with analog circuit design, with experience in high-voltage and high-current circuit design

• Familiar with hardware development (design, simulation, validation, fault analysis) related tools, such as Spice/LTSpice, Altium designer, etc

• Familiar with PowerPC, Tri-core and other processors

• Good hands-on ability, familiar with the use of laboratory testing instruments and welding tools

• Good English reading and writing skills

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

As a Process Integration Engineer (Process focus), you will bring extensive expertise to lead process develop and optimization projects and provide marketing information / advanced technical solutions in collaboration with BU R&D and technology development teams. This role will influence both customer satisfaction and internal technology advancements.

Key Responsibilities

• Execute and optimize the integration of product processes, ensuring compatibility and performance across process modules and hardware systems;
• Collaborate with Global BU/SU teams to drive new product introduction and enhance the stability of mass production for both process and hardware;
• Support full product lifecycle management, including process integration, mass production support, continuous improvement, and end-of-life technical optimization;
• Lead and conduct DOE experiments, data analysis, and troubleshooting for process and hardware-related issues, ensuring timely project delivery;
• Monitor and analyze market and competitor trends in process and hardware technologies, providing recommendations for improvement;
• Prepare technical documentation, process specifications, and reports; participate in technical exchanges and customer support;
• Communicate closely with global BU/SU teams and local customers to ensure product and process/hardware solutions meet customer requirements.

Job Requirements

• Master’s degree or above in Microelectronics, Materials Science, Physics, Chemical Engineering, or related fields;
• Minimum 5 years of experience in semiconductor equipment / process integration, with solid knowledge of mainstream process modules (ALD / CVD preferred) and related hardware systems; Solid knowledge of advanced logic/memory device integration is a plus.
• Experience in new processes and/or equipment development and optimization.
• Strong cross-functional communication and project execution skills.
• Good command of written and spoken English (Korea is a plus), able to read technical documents.
• Experience in customer technical support or project management is a plus.
• Willingness to travel frequently, both domestically and internationally.

As a Process Integration Engineer (Process focus), you will bring extensive expertise to lead process develop and optimization projects and provide marketing information / advanced technical solutions in collaboration with BU R&D and technology development teams. This role will influence both customer satisfaction and internal technology advancements.

Key Responsibilities

• Execute and optimize the integration of product processes, ensuring compatibility and performance across process modules and hardware systems;
• Collaborate with Global BU/SU teams to drive new product introduction and enhance the stability of mass production for both process and hardware;
• Support full product lifecycle management, including process integration, mass production support, continuous improvement, and end-of-life technical optimization;
• Lead and conduct DOE experiments, data analysis, and troubleshooting for process and hardware-related issues, ensuring timely project delivery;
• Monitor and analyze market and competitor trends in process and hardware technologies, providing recommendations for improvement;
• Prepare technical documentation, process specifications, and reports; participate in technical exchanges and customer support;
• Communicate closely with global BU/SU teams and local customers to ensure product and process/hardware solutions meet customer requirements.

Job Requirements

• Master’s degree or above in Microelectronics, Materials Science, Physics, Chemical Engineering, or related fields;
• Minimum 5 years of experience in semiconductor equipment / process integration, with solid knowledge of mainstream process modules (ALD / CVD preferred) and related hardware systems; Solid knowledge of advanced logic/memory device integration is a plus.
• Experience in new processes and/or equipment development and optimization.
• Strong cross-functional communication and project execution skills.
• Good command of written and spoken English (Korea is a plus), able to read technical documents.
• Experience in customer technical support or project management is a plus.
• Willingness to travel frequently, both domestically and internationally.

POSITION SUMMARY

ASM is recruiting for Field Service Engineer in our CVD/EPI/PEALD/Furnace business function. You will be

part of a team providing support / trouble shooting at client site.

As a key driver of business success, you will play a vital role in strengthening and enabling business

success through developing and improving processes run on our toolsets at customer sites.

JOB RESPONSIBILITIES

• Maintain tool uptime and ensure excellent execution of installation and support of hardware issues.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Understand and build long-term innovative global technology systems that enable enhanced customer relationships.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, hardware, software, and support tool development.
• Drive and manage new product installs and subsequent hardware development.
• Projects manage new evaluations and ensure the success of the project.
• Additional assigned tasks when necessary.
• Business travel is required when necessary.

REQUIREMENTS

• Bachelor’s degree in Engineering discipline
• Proven success in building collaborative partnerships with customers and internal stakeholders
• Ability to work in a team environment with tight deadlines and multiple priorities
• English language fluency is required as you will be working with international clients and customers

Jump Trading Group is committed to world class research. We empower exceptional talents in Mathematics, Physics, and Computer Science to seek scientific boundaries, push through them, and apply cutting edge research to global financial markets. Our culture is unique. Constant innovation requires fearlessness, creativity, intellectual honesty, and a relentless competitive streak. We believe in winning together and unlocking unique individual talent by incenting collaboration and mutual respect. At Jump, research outcomes drive more than superior risk adjusted returns. We design, develop, and deploy technologies that change our world, fund start-ups across industries, and partner with leading global research organizations and universities to solve problems.

Our trading teams are each comprised of a dynamic group of traders, quantitative researchers, and engineers who work together to examine the global markets, seeking to understand the complexities of various traded products and exchanges. They leverage their impeccable statistical analysis and data mining skills, using the results of their research to make forecasts and develop profitable predictive trading models.

What You'll Do:

• Design, implement, and optimize trading algorithms
• Collaborate closely with team members to brainstorm, experiment, and execute innovative trading strategies
• Perform comprehensive testing to ensure accuracy, stability, and minimize financial risk
• Continuously improve our trading platform's performance with a focus on resource efficiency and hardware optimization
• Foster a positive working environment and maintain strong relationships within the team
• Other duties as assigned or needed
  
  

Skills You’ll Need:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• At least 5+ years of experience in C++ development, with expertise in algorithmic trading systems
• Track record of developing, deploying, and maintaining market order execution algorithms
• People have designed/implemented large-scale big data processing/modeling systems on high-performance-computing-cluster etc. 
• Exceptional problem-solving skills and an analytical mindset
• Detail-oriented with a strong commitment to testing and quality assurance
• Excellent communication and interpersonal skills, with a humble and cooperative attitude
• Team player who values collaboration and shared success
• Reliable and predictable availability