The Company

Delight.ai is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we’d launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

Why Digital Marketing Manager, APAC?

APAC represents 33% of our qualified pipeline target for FY27. We’re building out demand generation across Korea and the broader region, and we need someone who can own it end-to-end: paid media, email, webinars, and the localization quality that makes everything land correctly in-market. We’re looking for a marketer who knows the Korean B2B landscape, moves with urgency, and uses AI tools to punch above their weight—not because it’s trendy, but because it’s how you keep pace with what this role demands.

The Role

You’ll own digital demand generation for Korea, working closely with the APAC Field Marketing Lead to execute paid media campaigns, email programs, and webinars—while also serving as the quality gate on localized marketing assets. This role is for marketers who think in pipelines, not just programs, and want their impact measured in revenue, not impressions.

You might be this person if:

• You think in funnels — awareness, consideration, conversion — and you naturally ask “what does this do for pipeline?” before anyone else does
• You’ve run a paid media campaign that didn’t just hit delivery targets but actually moved qualified leads through the funnel
• You use AI tools in your daily workflow—for content drafting, campaign analysis, reporting—and you’ve figured out how to get more done without sacrificing quality
• You’ve owned a webinar end-to-end—from promotion to follow-up—and the pipeline it generated was something you could actually point to

You need to have:

• 5–7 years of experience in B2B marketing, digital marketing, or a related field
• Hands-on experience running paid media campaigns on LinkedIn, Google, or similar platforms
• Practical experience with email marketing platforms such as Marketo, HubSpot, Pardot, or equivalent
• Strong project management skills with the ability to manage multiple programs simultaneously without dropping balls
• Excellent written and verbal communication skills in both Korean and English
• Working proficiency with AI tools—ChatGPT, Claude, Gemini, or similar—applied to real marketing tasks: content drafting, data summarization, workflow automation, or campaign analysis

What you’ll actually do:

• Own local paid media strategy and execution in Korea—recruiting and managing the local agency, planning campaigns across paid social, display, and syndication, and optimizing spend against pipeline outcomes
• Run regional email marketing programs aligned with global strategy: build and deploy eDMs and newsletters with local nuance, use AI tools to accelerate content production, and track engagement to continuously improve
• Plan and execute webinars for the Korean market from end to end—promotion, registration, delivery, and follow-up—using AI-assisted workflows to automate the repeatable parts
• Serve as the final QA layer on marketing assets translated by the localization team, ensuring accuracy, cultural relevance, and brand consistency before anything goes live
• Partner with Marketing Ops and Revenue Operations to ensure proper campaign setup, lead routing, attribution, and reporting across digital and field programs
• Use AI to automate recurring reporting tasks, surface insights from campaign data, and free up time for higher-leverage work
• Provide ad hoc support to the APAC Field Marketing Lead for regional events and programs as needed

Added Value:

• Experience working with or managing external agencies in the Korean market

Why Delight.ai?

We’re not iterating on an existing go-to-market motion. We’re building a new category—AI that genuinely delights customers—on top of infrastructure that’s already at enterprise scale. APAC is a critical part of that story, and this role puts you at the center of it: real programs, real pipeline, real impact. If you want to own a region, help define what AI-powered B2B marketing looks like, and do it from Korea, this is the place.

Our KR benefits include (but are not limited to)

• Silicon Valley's equity program (1-year cliff) 
• Hybrid work policy, flexible work hours
• Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
• Learn a Language benefit - up to 3.6 million won per year towards language lessons 
• Weekly team lunch cost
• Monthly team-building cost
• Partial support for commuting costs
• Free parking at the Seolleung office
• Group insurance support that covers employees, spouses, and children
• Medical checkup support, including MRI and genetic testing - for the employee and one family member
• Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
• Support for the latest work devices, such as MacBook Pro (special support options for each job position)
• Unlimited snack bar filled with snacks, beverages, and instant noodles every day
• 12-week paid parental leave support (available for both mothers and fathers)
• Other support programs for congratulations and condolences

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

We are looking to speak to candidates who are based in Seoul for our hybrid working model.

About the role 

MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers.

As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.

Here are a few informative blogs about the Engagement Management role:

• https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-pal
• https://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed

What you will be doing

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
• Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
• Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

An Ideal candidate will have

• A Bachelor’s degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Experience as an architect, consultant, project manager, or Professional Services manager
• Experience internally positioning and selling professional services
• Experience carrying a quota for PS bookings
• General knowledge of databases (e.g. RDBMS, SQL, NoSQL)
• Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies (e.g. AWS, GCP, Kubernetes, Openshift)
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• Ability to travel for key engagements and team offsites

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Protecting and building a future shaped by original ideas, innovations, and creativity

From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides an end-to-end brand integrity platform across e-commerce, social media and emerging AI platforms. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement so that brands can move faster, protect revenue, and preserve brand equity across every digital touchpoint. In a time when IP infringements pose an increasingly serious challenge, we believe that democratizing legal expertise and access to the latest in generative AI technology is critical for continuing to support the inventors, developers, and artists of the world who work tirelessly to deliver safe, high-quality products. Founded by Harvard Law graduates in 2020, MarqVision recently raised Series B, bringing total funding to $89M, and is backed by Y Combinator, Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, and Softbank. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world.

How You'll Make an Impact at MarqVision

This role is a part of a Customer Success Team. Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transforming their use of MarqVision into tangible business value.

What you’ll Achieve

• Build relationships with decision-makers and economic buyers to uncover business needs and priorities to establish a succession plan for your accounts
• Serve as the trusted point of contact for Marqvision’ customers throughout the lifecycle, beginning from the point of sale and extending through onboarding, business reviews, project success, and renewals
• Collaborate with the Marqvision Sales, Operation, Product teams in strategizing your accounts’ growth
• Proactively engage each account to identify risks and to ensure that every Marqvision functionality and offering is being leveraged, maximizing the value of each Marqvision subscription.
• Develop and maintain strong relationships at all levels within the customer organization.
• Execute Business Reviews, training, check-in calls, and feature implementation
• Assess client health and develop strategies to mitigate churn with proactive health plans
• Define timelines, milestones, and success criteria, while ensuring that they are successfully achieved
• Partner with engineering teams in architecting and orchestrating customer requests
• Working closely with Engineering, product management, customer support, and sales teams
• Establish and maintain relationships with key stakeholders to promote internal advocacy

Skills You'll Need to Bring

• 5+ years of relevant Customer Success and/or Account Management within SaaS field in the Korean Market 
• Proven experience with owning customer’s renewals and expansions
• Experience in leading junior members as a team lead or senior
• Excellent customer facing skills: training, coaching, discussion management, conflict resolution, and ability to creatively explain and present complex concepts in an easy to understand the manner
• Business fluent in English and native level of Korean
• Strong written and verbal communication skills in English, as well as business and technical acumen
• Have a positive, self-starter attitude with absolute willingness to go the extra mile and exceed expectations

Nice to Have

• A collaborative mindset and the ability to thrive in a fast-paced, dynamic environment, contributing as a team player
• Candidates with strong global organizational experience, either through living abroad or working in international environments or teams.
• Understanding of the software development lifecycle, legal tech, SaaS and/or related field
• Either a major in Law or 3+ years of experience in IP/Legal sectors
• Enterprise Account Management and Customer Success Management experience in the Korean Market
• Productivity tools implementation experience (e.g. Project management tools, BI, others)

Additional Reference

• MarqVision Company Blog
• Leadership Team  

Be Part of the MarqVision Team

• 전 세계 10여 개국의 팀원들과 함께 글로벌한 임팩트를 만들어갈 수 있습니다.
• 유연근무제(8~10AM 출근)와 재택근무(주 2일)를 통해 최적의 업무 환경을 선택할 수 있습니다.
• 입사 시 미국 주식 기반의 스톡옵션을 제공합니다.
• 구성원들의 건강을 위해 정기 건강검진을 지원합니다.
• 개인의 성장을 위해 오피스에서 영어 회화 교육을 지원합니다.
• 오피스 출근 시 점심 식대를, 야근 시 저녁 식대 및 택시비를 지원합니다.
• 팀 빌딩을 위한 팀 단위 회식비를 지원합니다.
• 다양한 간식, 음료, 커피, 맥주 등을 제공합니다.

Interview Process

• Please submit all documents as a PDF file
• The interview process is as follows
• Application Review > Screening Interview > Hiring Manager Interview >  Team Interview  > Culture Fit Interview > Case Study (optional) > Final Interview
• The interview process is subject to change.
• This is a full-time position with a 6-month probationary (trial) period
• Please ensure that all submitted documents are accurate. Any false information may result in the withdrawal of your acceptance or offer of employment.

Equal Opportunity

At MarqVision, we believe real growth comes with attracting the brightest minds, motivating them to succeed in their position, and ensuring plenty of fun along the way. If you think this position is for you, apply now! MarqVision is an Equal Opportunity Employer and encourages applicants of all backgrounds to apply. We are committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.

By applying for this role, you acknowledge MarqVision’s Global Recruiting Privacy Policy. Your privacy is important to us. Please review our Candidate Privacy Notice.

Protecting and building a future shaped by original ideas, innovations, and creativity.

From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides an end-to-end brand integrity platform across e-commerce, social media and emerging AI platforms. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement so that brands can move faster, protect revenue, and preserve brand equity across every digital touchpoint. In a time when IP infringements pose an increasingly serious challenge, we believe that democratizing legal expertise and access to the latest in generative AI technology is critical for continuing to support the inventors, developers, and artists of the world who work tirelessly to deliver safe, high-quality products. Founded by Harvard Law graduates in 2020, MarqVision recently raised Series B, bringing total funding to $89M, and is backed by Y Combinator, Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, and Softbank. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world.

How You'll Make an Impact at MarqVision

As a Customer Onboarding Specialist at MarqVision, you will play a critical role in shaping the first experience new clients have with our brand protection platform. In the process of a new customer signing their contract, you’ll be the one who assesses their needs, sets up their account, configures our tools to match their enforcement goals, and ensures everything is running smoothly before handing off to our operations team. Working closely with Sales, Customer Success, and Operations, you’ll coordinate across teams and regions to deliver a seamless onboarding experience. No two customers are the same, and you’ll adapt your approach to each one.

What you’ll Achieve

• Coordinate and deliver pre-sales assessments to AEs and clients.
• Assess new customer needs during and after contract signing to define the scope of brand protection services, success metrics, and the right product configuration for their specific enforcement challenges.
• Recommend the appropriate service package based on abuse types, customer IPR, and relevant enforcement volume.
• Closely communicate with customers and internal teams to walk customers through the onboarding process, gather requirements, and communicate next steps clearly.
• Align customer expectations with our service scope, ensuring customers understand what to expect before their account transitions to our operations team.
• Build and improve internal process documentation and standard operating procedures, as well as help train team members on updated workflows.
• Manage a pipeline of onboarding requests from sales teams across multiple global regions, prioritizing time-sensitive deliverables and meeting deadlines.
• Coordinate with external partners and internal teams (including Product and Engineering) to ensure smooth execution and escalate issues as needed.
• Maintain detailed onboarding records and reports, contribute to ongoing process improvements that make the team more efficient and scalable.

Skills You Bring

• 3+ years of experience in customer onboarding, implementation, project management, or customer success–ideally in a SaaS or tech environment.
• Interest in or exposure to brand protection, intellectual property, e-commerce, or online marketplaces is a plus (no deep expertise required; we’ll teach you the domain).
• Excellent organizational skills with the ability to juggle multiple customer projects at different stages simultaneously, across global time zones.
• Strong communication skills (verbal and written) with the ability to lead customer-facing meetings, present scoping findings, and build trust with stakeholders.
• Detail-oriented with the ability to follow structured processes accurately; comfortable working with dashboards, data, and operational metrics.
• Proactive, solutions-oriented mindset with a bias toward process improvement.
• Collaborative and adaptable, comfortable working cross-functionally across Sales, Customer Success, Operations, and Product teams.
• Tech-savvy and a fast learner—you’ll be trained on our internal tools and platform, so what matters most is your ability to pick things up quickly.
• Bilingual proficiency in Korean and English required; the role involves daily communication with both Korean-based teams and global stakeholders.

Nice to Have

• Experience with SaaS customer onboarding, implementation, or customer services.
• Familiarity with e-commerce platforms, online marketplaces, or brand/IP-related tools and databases.
• Experience creating or maintaining process documentation, training materials, or SOPs.
• Comfortable working with both technical and non-technical stakeholders across different teams and regions.

Interview Process

• Please submit all documents as a PDF file
• The interview process is as follows
• Application Review > Screening Interview > Hiring Manager Interview >  Team Interview  > Culture Fit Interview > Case Study (optional) > Final Interview
• The interview process is subject to change.
• This is a full-time position with a 6-month probationary (trial) period
• Please ensure that all submitted documents are accurate. Any false information may result in the withdrawal of your acceptance or offer of employment.

Additional Reference

• MarqVision Company Blog
• Leadership Team  

Equal Opportunity

At MarqVision, we believe real growth comes with attracting the brightest minds, motivating them to succeed in their position, and ensuring plenty of fun along the way. If you think this position is for you, apply now! MarqVision is an Equal Opportunity Employer and encourages applicants of all backgrounds to apply. We are committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.

By applying for this role, you acknowledge MarqVision’s Global Recruiting Privacy Policy. Your privacy is important to us. Please review our Candidate Privacy Notice.

Job Summary:

The Manager, APAC Social Media & Influencer Marketing role will  lead and scale our social and influencer strategy across key APAC markets including Japan, Korea, Hong Kong, Singapore, Taiwan, and Southeast Asia.

This role will be responsible for driving brand awareness, engagement, and performance outcomes through social media and influencer marketing. This position plays a critical role in shaping APAC growth strategy, operating at both a strategic and tactical level. The ideal candidate will elevate agency performance, develop localized strategies, and translate social and influencer initiatives into measurable business impact.

This role requires close collaboration with cross-functional stakeholders internally, as well as external agency and creator partners across the region.

Job Expectations:

• Develop and execute APAC social media and influencer marketing strategies aligned with global brand and business objectives

• Build scalable frameworks that drive both brand equity and performance outcomes across diverse APAC markets

• Identify growth opportunities across established and emerging markets including Japan, Korea, Hong Kong, Singapore, Taiwan, and Southeast Asia

• Lead and manage external social and influencer agencies across multiple APAC markets, ensuring high-quality execution and strategic alignment

• Establish clear KPIs, performance expectations, and reporting structures for agency partners

• Conduct regular business reviews and performance audits to optimize ROI and elevate agency output from execution to strategic partnership

• Ensure strong localization while maintaining global brand consistency

• Develop and guide influencer strategies across tiers (macro, mid, micro, affiliate) based on market needs and maturity

• Drive best-in-class campaign execution, content storytelling, and community engagement

• Identify emerging creator trends, platforms, and partnership models to continuously innovate

• Build and scale long-term influencer ecosystems rather than one-off activations

• Define success metrics and optimize campaigns based on performance data and insights

• Translate analytics into actionable recommendations for budget allocation and strategy refinement

• Partner with Performance Marketing and E-commerce teams to align influencer impact with revenue outcomes

• Collaborate with Marketing, Creative, and Global Brand teams to support integrated campaign execution

• Serve as the APAC subject matter expert for social media and influencer marketing

• Ensure alignment between regional strategy and local market execution

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required: 

• Proven experience managing agencies across multiple markets

• Strong understanding of Japan and/or Korea social ecosystems (additional APAC experience highly preferred)

• Demonstrated ability to drive measurable business results through social and influencer programs

• Highly organized with strong project management skills

• Strong analytical mindset with the ability to translate data into actionable insights

• Comfortable balancing strategic thinking with hands-on execution oversight

• Excellent stakeholder management and communication skills

• Strong passion for social media and influencer marketing

• Proven ability to drive performance-based outcomes across multiple APAC markets. This individual is highly strategic, data-driven, and capable of managing complexity across diverse regions

• This role is based in Tokyo, Japan or Seoul, South Korea (Hybrid)

• Fluent in English; fluency in Japanese, Korean, or Chinese required depending on location

Experience Requirements:

Generally requires a minimum of ten (10)+ years of experience in social media and/or influencer marketing, preferably with regional (APAC) scope.

Education Requirements:

Bachelor’s degree in Marketing or equivalent professional experience required

#LI-LR1

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Team Introduction - Rocket Growth

Rocket Growth is a Coupang Fulfillment business that enables sellers to offer best-in-class delivery and post purchase experience to customers. With Rocket Growth, sellers’ products get the Jet Delivery badge and are delivered to customers via Coupang’s Rocket delivery network. Rocket Growth is the fastest growing team in Coupang and has an exciting roadmap of products and features in the pipeline. We are hiring driven leaders who are excited to solve tough problems and like to collaborate with brilliant individuals to innovate and create history.

The Rocket Growth's Program Management team delivers critical projects and develops and implements innovative business programs to wow our customers. We maintain a holistic view of the Rocket Growth business, cultivating ideas for new services and offerings and partnering with cross-functional stakeholders across the company to bring ideas to life. We touch all areas of the business as projects/program span the spectrum of operations. We are data and delivery obsessed and are never settled with the status quo. We’re business leaders and experts in project and program management who tailor project processes to deliver the most value as quickly as possible. As a Senior Staff, Program Manager you will be responsible for initiating, planning, and delivering impactful projects and programs that improve Coupang’s Rocket Growth offerings. You will be responsible for coming up with creative solutions to the most challenging business problems and leveraging your project management expertise to make the difficult look easy. You work closely with and can seamlessly influence executive leaders and product/operations teams.

Responsibilities

• Strong blend of technical, business, and program management experience that enables seamless communication across teams, project execution and great customer reach.
• Own, manage and deliver multiple large scale, complex programs across organizations with ease of simplicity, taking teams along to the path of success.
• Own and Manage implementation E2E from Project charter, roadmap, plan, design, build, execute, deliver and monitor performance & adoption.
• Excellent cross-group collaboration and communication skills
• Strong problem-solving skills, analytical capabilities, and attention to detail
• Reviews and contributes to ecosystem design.

Basic Qualifications 

• Minimum of 10 Years of Technical Program Management experience
• Extensive experience and demonstrated success in project/program management and business management.
• Deep knowledge of and experience in Ecommerce operations.
• Strong problem-solving mindset and logical data-driven thinking.
• Deep-dive and process-driven skillsets.
• Experience in working in a startup environment (quick decision making, fast scale up).
• Ability to collaborate and align strategy with leadership while driving execution efficiency.
• Ability to meet tight deadlines and achieve effective results in a fast-paced and dynamic environment; effective multi-tasking skills are vital.
• Ability to balance strategy with strong operational skills.
• Able to understand, deconstruct, streamline and optimize complex business processes.
• Education in technical discipline / MBA preferred.
• Project management certification preferred.
• (Preferred) Excellent communications skills in both Korean and English

Location: Seoul, South Korea (잠실 쿠팡오피스)

Recruitment Process and Others

Recruitment Process

• Application Review - Virtual Interviews – Offer

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.

• Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

전형 절차 및 안내 사항 

• 전형 절차 
  • 서류전형(영문지원서) - 대면(화상)면접1 - 대면(화상)면접2 - 오퍼 - 최종 합격
  • 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 

• 참고 사항 
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
  • 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
  • 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 

개인정보 처리방침   

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy   

서류 반환 정책   

1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 
2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 

#LI-ONSITE

About the role

As a Senior Software Engineer on the Ads Experience (AdEx) team, you will lead the design and delivery of key advertiser and operator workflows in Moloco’s web-based campaign management portal (Moloco Cloud Portal, our Ads Manager UI). You will shape how advertisers configure, monitor, and troubleshoot campaigns at scale, driving both user satisfaction and business impact.

The Opportunity

• Lead the end‑to‑end design and implementation of complex advertiser workflows and services in Moloco Cloud Portal, from problem framing and technical design to launch and post‑launch iteration.
• Act as technical lead for medium‑ to large‑scale projects, breaking down ambiguous problems into clear milestones and aligning engineers and cross‑functional partners.
• Architect and evolve backend services and APIs that support campaign setup, health monitoring, reporting, alerting, and diagnostics for advertisers and internal operators.
• Partner with Product, UX, Data, and ML to define the operational and reporting experience strategy in the Ads Manager UI, ensuring our experiences are coherent, scalable, and easy to operate.
• Collaborate with data and infra teams to design reliable analytics and reporting pipelines, including data contracts, SLIs/SLOs, and mechanisms for data correctness and latency.
• Raise the engineering bar by driving best practices in code quality, testing, observability, reliability, and incident response across the AdEx team.
• Mentor and guide junior engineers, providing technical feedback, sharing context, and helping them grow in system design and execution.
• Influence longer‑term technical direction for Ads Experience, identifying platform opportunities and technical investments that unlock future product capabilities.

Basic Qualifications

• BS/MS in Computer Science or a related technical field, or equivalent practical experience.
• 8+ years of software engineering experience, including significant backend or platform work on user‑facing products.
• Proficiency in one or more modern programming languages such as Java, Go, Kotlin, C++, or Python, and experience building large‑scale distributed systems or high‑throughput services.
• Strong system design skills, with a track record of leading the design and implementation of complex features or services across multiple components or teams.
• Deep experience designing and operating web services / APIs and working with relational or NoSQL databases (e.g., BigQuery, Bigtable, MySQL, PostgreSQL).
• Proven experience acting as a project tech lead: breaking down ambiguous problems, aligning stakeholders, and delivering projects on time with high quality.
• Demonstrated ability to work effectively with Product, UX, Data, and ML partners, influencing product scope and technical trade‑offs.
• Fluent in English, capable of driving technical discussions and decisions with global, cross‑functional stakeholders.

Preferred Qualifications

• Extensive experience with advertiser- or operator-facing systems such as campaign managers, reporting/analytics dashboards, troubleshooting/alerting tools, or billing/capacity management systems.
• Deep understanding of digital advertising / AdTech, including campaign performance metrics, attribution models, reporting dimensions, and advertiser needs.
• Experience designing analytics and reporting architectures (data contracts, schemas, SLIs/SLOs, backfill strategies, latency vs. cost trade‑offs).
• Hands‑on experience with cloud and big‑data technologies (e.g., GCP, BigQuery, Dataflow, Kafka, Beam/Spark) and integrating them into user‑facing products.
• Experience driving engineering-wide improvements in reliability, observability, testing, or developer productivity in a production environment.
• Strong track record of mentoring and growing engineers, and of positively influencing team culture and engineering practices.
• Prior experience in global or multi‑region environments where advertiser needs and regulations differ by market is a plus.

ABOUT THE TEAM

As our team continues to quickly grow, we are looking our next Technical Program Manager to join our energetic and innovative team that is passionate about expanding autonomous maritime vessel capabilities within a cutting edge environment.

As the inaugural Technical Program Manager for our Surface Maritime team in South Korea (ROK), you must be a technical leader with the expertise to evaluate, qualify, develop, and advocate for an increasing number of sophisticated parallel pursuits. You will be the external facing strategic relationship manager, bridging complex cultural, technical, and business discussions in both Korean and English. You will be expected to use your technical knowledge in conjunction with your program management skills to lead cross-functional efforts and deliver the best outcome for Anduril and our internal and external stakeholders. You will interface between Anduril's engineering, manufacturing, and business teams and Korean shipbuilding partners, driving execution of joint initiatives critical to scaling international production capacity.

This role is essential for establishing Anduril's presence in the Korean defense industrial base and building the relationships necessary to achieve our ambitious manufacturing scale objectives in the Asia-Pacific region. This position will have exposure to a wide variety of program planning, organization, and compliance activities. Preferred candidates will have defense industry experience in South Korea and the United States, as well as an understanding of international defense partnerships; maritime/shipbuilding industry knowledge; a willingness to learn; be a team player and be able to adapt to the changing needs of a fast-paced technology business.

This position is available in Seoul, South Korea.

WHAT YOU'LL DO

• Establish trusted relationships with key stakeholders within our primary Korean partner, including executive leadership and technical teams. Executive stakeholder engagement in large, complex manufacturing organizations
• Utilize your bilingual Korean/English fluency with ability to conduct complex technical and business discussions in both languages
• Leverage cross-cultural business acumen and ability to navigate Korean business practices, decision-making processes, and organizational dynamics
• Autonomously execute on broad and/or ambiguous requirements from external clients. Demonstrate high ownership on all pieces of work. Ability to structure complex, multi-stakeholder initiatives and drive to closure
• Develop and deliver on a partnership roadmap identifying near-term collaboration opportunities and capability gaps
• Institute a regular cadence of executive business reviews and technical coordination meetings with partner organizations

This role will require regular local and international travel to support customer or project meetings, system integration, and system testing (~50%) depending on the phase of the project.

REQUIRED QUALIFICATIONS

• 10+ years of experience, specifically in technical program management and/or systems engineering, or related project management in a relevant industry.
• Professional fluency in Korean and English, with strong communication and presentation skills
• Technical acumen and deep familiarity with AI and autonomous systems
• Robust knowledge of Korea’s defense industrial landscape
• Track record of setting and achieving goals in a complex, unstructured environment
• Founder’s mentality to proactively own work across all functions of our business
• Experience with complex systems involving hardware and software
• Understanding of government contract structure and reporting.
• Strong analytical abilities, with a high detail orientation and commitment to quality.
• Ability to operate well in a highly regulated business environment.
• Authorization to work and reside in South Korea
• On-site candidates only with an ability to be in office daily
• Ability to travel both internationally and domestically (~35-50%) required

PREFERRED QUALIFICATIONS

• Defense industry experience in both South Korea and United States, including familiarity with international defense partnerships
• Maritime or shipbuilding industry knowledge, including understanding of naval programs, manufacturing processes, and integration requirements
• Engineering background with understanding of autonomous systems, unmanned vehicles, or complex system integration
• Korean defense procurement and regulatory framework expertise
• Established network within Korean maritime, shipbuilding, or defense sectors with existing relationships at target organizations

Korean Benefits

This position includes full enrollment in Korea's four major social insurance programs: National Pension, Health Insurance, Employment Insurance, and Industrial Accident Compensation Insurance. 

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management as you grow your career here and move into Research Manager and Project Manager roles. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

This is full-time position based in Seoul.

What You'll Do:

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?

If so, this Project Manager, Client Service position at Guidepoint may have your name on it. 

This is a hybrid role based in Seoul.

What You'll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Work with and manage a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
• Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client project
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
• Work with other Project Managers on the team to provide industry guidance for projects and workshops

What You Have:

• Bachelor’s degree
• Native Level of Korean and fluency in English
• 3+ years of experience client or account management experience
• Previous project management and/ or people management experience
• Experience working in market research, agency, or consulting industries is preferred
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Hybrid work environment, 2 days work from home
• Competitive compensation
• Generous paid annual leave 
• Casual and entrepreneurial work environment
• Central office location

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-DN1

#LI-HYBRID

Summary

Gruve의 Lead AI Engineer는 기업용 AI 솔루션의 제안(Pre-sales)부터 실제 구축(Delivery)까지의 전 과정을 진두지휘하는 핵심 리더입니다.

기술적 깊이는 물론, 비즈니스 관점에서 고객의 문제를 정의하고 팀을 이끌어 솔루션을 성공적으로 안착시킬 수 있는 분을 모십니다. 컨설팅 및 SI 환경에서 고성능 엔지니어링 팀을 리드해 본 경험이 있는 분이라면 Gruve의 AI 전환(AX) 여정에 큰 힘이 될 것입니다.

주요 업무

• 팀 리딩 및 성장: AI/ML 엔지니어 팀을 구성하고, 개개인의 기술적 역량 강화와 성과 관리를 책임집니다.

• 기술 제안 및 설계: 세일즈 팀과 협력하여 고객사의 요구사항을 분석하고, 최적의 AI 아키텍처 제안 및 기술 데모를 주도합니다.

• 엔드 투 엔드(End-to-End) 딜리버리: 솔루션의 설계부터 실제 배포, 안정화까지 전체 프로젝트 생애 주기를 관리하며 품질과 확장성을 보장합니다.

• 기술 자문: 엔터프라이즈 고객의 신뢰받는 기술 파트너로서, 프로젝트 전 과정에서 전문적인 인사이트를 제공합니다.

• 엔지니어링 표준 수립: MLOps 도입, 시스템 아키텍처 고도화 등 팀 내 엔지니어링 모범 사례(Best Practice)를 정의하고 전파합니다.

자격 요건

• 5년 이상의 소프트웨어 엔지니어링 경력 (AI/ML 관련 프로젝트 경험 필수)

• 피플 매니징 경험: 팀 빌딩, 채용, 성과 관리 등 팀 리더로서의 실질적인 경험이 있으신 분

• 기술 제안(Pre-sales) 경험: 고객 대상 솔루션 제안 및 기술 프리젠테이션이 가능하신 분

• AI/ML 도메인 지식: NLP, LLM, 데이터 플랫폼 등 최신 AI 기술에 대한 깊은 이해도를 보유하신 분

• 영어 커뮤니케이션: 글로벌 팀 및 고객사와 원활한 비즈니스 소통(메일, 회의)이 가능하신 분

우대 사항 (Preferred Qualifications)

• IT 컨설팅, 전문 서비스(Professional Services), 또는 SI 환경에서의 근무 경험

• MLOps 구축, 클라우드 플랫폼(AWS/GCP/Azure), Kubernetes 기반 대규모 배포 경험

• 엔터프라이즈급 AI 전환(AX) 프로젝트 또는 대규모 AI 솔루션 도입 완수 경험

• 생성형 AI(GenAI) 및 LLM 기반 애플리케이션 아키텍처 설계 경험

• 글로벌 협업 환경 또는 다국적 팀 매니징 경험

• Lead and manage a team of AI/ML engineers, including hiring, coaching, and performance management
• Drive both pre-sales and delivery activities, including solution design, client presentations, and project execution
• Partner with sales and pre-sales teams to shape AI opportunities and develop technical proposals
• Own end-to-end delivery of AI/ML solutions, ensuring quality, scalability, and client satisfaction
• Act as a trusted technical advisor to enterprise clients throughout the engagement lifecycle
• Define and enforce best practices in AI engineering, MLOps, and system architecture
• Provide hands-on technical guidance when needed, especially in complex solutioning scenarios
• Manage project timelines, resources, risks, and stakeholder communication
• Collaborate with global teams to align on strategy and execution

• 5+ years of experience in software engineering, with strong exposure to AI/ML
• Proven experience as a people manager (team leadership, hiring, performance management)
• Demonstrated experience in both pre-sales and delivery roles
• Strong understanding of AI/ML technologies (e.g., NLP, LLMs, data platforms)
• Experience designing and delivering scalable, production-grade systems
• Excellent communication skills in English (verbal and written)
• Ability to operate effectively in client-facing, fast-paced environments

• Experience in professional services, consulting, or SI environments
• Hands-on experience with MLOps, cloud platforms (AWS, GCP, Azure), and Kubernetes
• Experience supporting enterprise-level AI transformations or large-scale deployments
• Familiarity with GenAI / LLM-based applications and architectures
• Experience working in global or cross-regional teams

Job Summary:

The Manager, APAC Social Media & Influencer Marketing role will  lead and scale our social and influencer strategy across key APAC markets including Japan, Korea, Hong Kong, Singapore, Taiwan, and Southeast Asia.

This role will be responsible for driving brand awareness, engagement, and performance outcomes through social media and influencer marketing. This position plays a critical role in shaping APAC growth strategy, operating at both a strategic and tactical level. The ideal candidate will elevate agency performance, develop localized strategies, and translate social and influencer initiatives into measurable business impact.

This role requires close collaboration with cross-functional stakeholders internally, as well as external agency and creator partners across the region.

Job Expectations:

• Develop and execute APAC social media and influencer marketing strategies aligned with global brand and business objectives
• Build scalable frameworks that drive both brand equity and performance outcomes across diverse APAC markets
• Identify growth opportunities across established and emerging markets including Japan, Korea, Hong Kong, Singapore, Taiwan, and Southeast Asia
• Lead and manage external social and influencer agencies across multiple APAC markets, ensuring high-quality execution and strategic alignment
• Establish clear KPIs, performance expectations, and reporting structures for agency partners
• Conduct regular business reviews and performance audits to optimize ROI and elevate agency output from execution to strategic partnership
• Ensure strong localization while maintaining global brand consistency
• Develop and guide influencer strategies across tiers (macro, mid, micro, affiliate) based on market needs and maturity
• Drive best-in-class campaign execution, content storytelling, and community engagement
• Identify emerging creator trends, platforms, and partnership models to continuously innovate
• Build and scale long-term influencer ecosystems rather than one-off activations
• Define success metrics and optimize campaigns based on performance data and insights
• Translate analytics into actionable recommendations for budget allocation and strategy refinement
• Partner with Performance Marketing and E-commerce teams to align influencer impact with revenue outcomes
• Collaborate with Marketing, Creative, and Global Brand teams to support integrated campaign execution
• Serve as the APAC subject matter expert for social media and influencer marketing
• Ensure alignment between regional strategy and local market execution

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required: 

• Proven experience managing agencies across multiple markets
• Strong understanding of Japan and/or Korea social ecosystems (additional APAC experience highly preferred)
• Demonstrated ability to drive measurable business results through social and influencer programs
• Highly organized with strong project management skills
• Strong analytical mindset with the ability to translate data into actionable insights
• Comfortable balancing strategic thinking with hands-on execution oversight
• Excellent stakeholder management and communication skills
• Strong passion for social media and influencer marketing
• Proven ability to drive performance-based outcomes across multiple APAC markets. This individual is highly strategic, data-driven, and capable of managing complexity across diverse regions
• This role is based in Tokyo, Japan or Seoul, South Korea (Hybrid)
• Fluent in English; fluency in Japanese, Korean, or Chinese required depending on location

Experience Requirements:

Generally requires a minimum of five (5)+ years of experience in social media and/or influencer marketing, preferably with regional (APAC) scope.

Education Requirements:

Bachelor’s degree in Marketing or equivalent professional experience required

#LR-!

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.

In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention, supporting growth, and overall customer satisfaction

• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.

• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives 

• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc.

• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions

• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.

• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders

• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective

• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues

• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth

• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement

• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• BS or equivalent education

• 7+ years of professional experience in consulting, customer success, client relationship, or technical account management roles with a demonstrated track record of increasing adoption, revenue retention, and customer satisfaction. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies

• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes

• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)

• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations

• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations

• Preference will be given to candidates who:

  • Have prior experience as an Account Manager, Senior Member of SI/consulting firms, or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred

  • Have prior experience in leading/driving/consulting in Digital Transformation initiatives

  • Korean Native. English speaker

•  An estimated 25% travel is required.
  

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders

• Comfortable operating with revenue targets

• Strong sense of customer empathy and customer-centricity

• Grit and resilience to manage occasional tough & complex situations

• Excellent interpersonal and communication skills

• Strong problem-solving and analytical thinking

• Project management and storytelling skills

• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments

• A passion for and belief in the power of automation to drive business value

• Project management and storytelling skills

• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities

• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers

• Be a self-motivated team player who loves to drive Impact beyond their current role

• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

(REQ ID: 2641)

*This is a full-time position

Onboarding Date: June 1 2026, July 6 2026

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

About AlphaSights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our journey has been nothing short of extraordinary. With 2000 + professionals in nine cities worldwide, we've firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Springboard your career with us if:

• You thrive in a fast-paced, results-oriented environment.You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.
• You’re looking to utilize your multilingual skills and work with a diverse group of driven talent.
• You're looking to develop a strong business acumen and work across different industries

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines. 
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. 
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means: 

1. Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
2. Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
3. A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years. 
4. Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

You’ll need to bring your A game to work, daily. We are looking for:

• Strong academic credentials (undergraduate degree of 2:1 or above).
• Noteworthy extracurricular achievement throughout school and university.
• Relevant internship experience
• Fluent Korean and English or C2 level is required

Benefits

• Expect total first-year compensation in excess of ₩68,669,000 consisting of (i) annual salary of ₩50,000,000 and (ii) uncapped variable compensation linked to individual performance
• the total annual salary of ₩50,000,000 consists of 1) basic salary; 2) fixed overtime allowance of estimated 40 hours overtime/month; and 3) meal allowance of ₩2,400,000/year
• Four major insurances 
• Comprehensive employee health checkups worth KRW 600,000 every year (with discount on health checkups for immediate family members)
• Fixed monthly ₩60,000 allowance to cover your workplace mobile phone bills
• ₩ 7,500,000 referral bonus for a successful full-time hire
• Paid leave up to 25 days depending on the length of the services 
• 10 days of paid sick leave (in addition to annual leave), 6 months of maternity leave and 6 weeks of paternity leave 
• Support for mobile phone communication expenses
• State-of-the-art office with amenities in the heart of Seoul; option to WFH each Friday.
• MBA Tuition Support at AlphaSights-accredited business schools

AlphaSights is an equal-opportunity employer. 

For any inquiries regarding the Seoul office, please contact us at careers.seoul@alphasights.com

*This is a full-time position

Available Start Dates: Immediate starter, 2026

Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

We are looking for a bilingual (Korean/English) Client Service Associate to join our exclusive global mobility program. This unique opportunity allows you to launch your career across two of AlphaSights’ world-class locations:

• Phase 1: Seoul (3–6 months): Immerse yourself in our Seoul office for comprehensive training. You will gain a foundational understanding of the AlphaSights business, receiving hands-on coaching in project management and high-impact sales.
• Phase 2: London (18 months): following your Seoul rotation, you will transition to our London office to apply your skills and further accelerate your long-term career with us.

Visa Requirements: Candidates must hold work authorization in Korea. 

About AlphaSights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world.

Founded in 2008, our journey has been nothing short of extraordinary. With 2,000+ professionals in nine cities worldwide, we’ve firmly earned our place as a leader in our market and one of the fastest-growing companies in the world. Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

Springboard your career with us if:

• You thrive in a fast-paced, results-oriented environment.
• You excel under pressure and enjoy working to tight deadlines.
• You are gritty, resilient and ready to roll up your sleeves and make things happen.
• You’re looking to utilize your multilingual skills and work with a diverse group of driven talent.
• You’re looking to develop a strong business acumen and work across different industries.

A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you’ll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.

Your responsibilities will include:

• Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines. 
• Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate. 
• Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.

Ensuring success for our Associates means: 

1. Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
2. Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
3. A clear career path for advancement to Manager after 24-30 months, and to Vice President after ~5 years.
4. Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.

Requirements

• You’ll need to bring your A game to work, daily. We are looking for:
• Undergraduate degree, no subsequent experience necessary 
• Track record of strong academic performance (minimum GPA of 3.4 or 2:1 equivalent) 
• Noteworthy extracurricular achievement throughout school and university
• Relevant internship experience
• Outstanding communication skills
• Fluent Korean and English or C2 level is required

Compensation and benefits (Seoul)

• Expect total first-year compensation in excess of ₩68,669,000 consisting of (i) annual salary of ₩50,000,000 and (ii) uncapped variable compensation linked to individual performance
• the total annual salary of ₩50,000,000 consists of 1) basic salary; 2) fixed overtime allowance of estimated 40 hours overtime/month; and 3) meal allowance of ₩2,400,000/year
• Prorated based on your rotation duration in Seoul
• Four major insurances 
• Comprehensive employee health checkups worth KRW 600,000 every year (with discount on health checkups for immediate family members)
• Fixed monthly ₩60,000 allowance to cover your workplace mobile phone bills
• ₩ 7,500,000 referral bonus for a successful full-time hire
• Paid leave up to 25 days depending on the length of the services 
• 10 days of paid sick leave (in addition to annual leave), 6 months of maternity leave and 6 weeks of paternity leave 
• Support for mobile phone communication expenses
• State-of-the-art office with amenities in the heart of Seoul; option to WFH each Friday.
• MBA Tuition Support at AlphaSights-accredited business schools

AlphaSights is an equal-opportunity employer. 

For any inquiries regarding the Seoul office, please contact us at careers.seoul@alphasights.com

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

회사 소개 

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.   

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.   

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.  

직무 소개 

Rocket Growth 는 셀러들이 쿠팡의 로켓배송 및 풀필먼트 네트워크를 활용해 고객에게 더 빠르고 안정적인 서비스를 제공하고, 비즈니스를 성장시킬 수 있도록 돕는 프로그램입니다. 로켓 배지를 획득한 셀러는 판매 속도를 높이고, 고객은 로켓배송과 Wow 멤버십 혜택(무료배송 및 무료반품)을 함께 누릴 수 있습니다.
Inbound팀은 Rocket Growth 조직의 물류 입고 정책 및 프로세스를 수립, 발전시켜나가고 있으며, 입고 비용, 소요기간 등을 지속적으로 개선해 나감으로써 전반적인 셀러의 입고 경험을 개선하는데 중점을 두고 있습니다. 셀러 창고부터 쿠팡 FC까지, 입고 전 과정에서 발생하는 오류와 지연을 구조적으로 해결하여 셀러와 현장 모두가 신뢰할 수 있는 Inbound 프로세스를 만드는 역할을 수행하고 있습니다.

업무 내용 

• 셀러 공급부터 쿠팡 FC 입고까지 이어지는 Inbound SCM 흐름 전반에 대한 End-to-End 개선 오너 역할
• 수량 불일치, 상품 유형 오류, 입고 지연 등 공급 정확도(Supply Accuracy) 및 리드타임 이슈를 SCM 관점에서 정의하고 근본 원인 분석
• FC 검수 데이터 및 Inbound 운영 지표를 기반으로 입고 오류·지연 패턴 분석 및 SCM 프로세스 개선 과제 실행
• Instock(공급 계획) 및 FC 운영팀과 협업하여 입고 물량·일정 커뮤니케이션의 정합성 및 실행 가능성 개선
• 공급–입고 단계에서 발생하는 병목 구간 및 리드타임 변동성 분석 후, 프로세스 / 정책 / 운영 관점의 개선안 기획
• 정기적인 FC 방문을 통해 현장 운영과 SCM 설계 간 갭을 직접 확인하고 개선 효과 검증
• 개선 성과를 정확도, 리드타임, 오류율 등 SCM 핵심 지표로 관리하고, 시니어 대상 데이터 기반 인사이트 공유

자격 요건 

• 경력 2년 이상 ~ 5년 이하
• 비즈니스 영어 소통 가능한 분
• 문제의 근본 원인 분석 및 인사이트 도출 후, 시니어에게 효과적으로 전달한 경험이 있는 분
• SQL과 엑셀을 비롯한 MS Office 활용이 가능하신 분
• 우선순위 조정 및 일정관리 능력을 기반으로 복수의 프로젝트를 유연하게 이행한 경험이 있는 분

우대 사항 

• 변화에 빠르게 적응하고 능동적인 업무 수행이 가능한 분
• 데이터 기반의 커뮤니케이션에 능숙한 분

근로조건

• 고용형태: 정규직 (수습기간 12주)
• 급여: 면접 후 결정
• 근무지: 쿠팡 잠실 본사 (송파대로 570) + 주 2회 재택 병행
  * 비즈니스 상황에 따라 재택 현황은 달라질 수 있습니다.
• 근무일정: 월 ~ 금 / 9:30 ~18:30

전형 절차 및 안내 사항 

• 전형 절차 
  • 서류전형(사전인터뷰) - 전화면접 - 대면(화상)면접 – 최종 합격
  • 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 

• 참고 사항 
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
  • 고용형태는 수습기간 12주를 포함한 정규직입니다.
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
  • 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
  • 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 

개인정보 처리방침   

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/   

서류 반환 정책   

1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 
2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team

Our eCommerce Engineering group aims to reshape our customer’s shopping experience, ultimately making them say, “How did I ever live without Coupang”. Created by strong engineering team from different skillsets out of global talents, eCommerce Engineering is evolving at an unparalleled pace to become the world class eCommerce Platform in the markets we serve.

eCommerce Engineering is responsible for Coupang core eCommerce services, as well as new emerging business services Coupang constantly invest to wow our customers, like Coupang Eats, Coupang Fresh...etc. Our vision is to build the world class eCommerce Platform by obsessing over reliable and effortlessly shopping experiences, through a highly productive engineering team. Our core values are Customer Focus, Ownership and Collaborative.

Job Overview

In this role, you will be the main driving force behind one of the biggest tech organizations in Coupang – eCommerce Engineering. eCommerce Engineering covers the businesses in Coupang, Coupang Eats, and other confidential business. Define, iterate and improve operation excellence in large organization.

• Drive Coupang’s strategic projects and technical initiatives across the company, directly or indirectly impacts millions of customers’ life.
• End-to-end responsibility: from diagnostic and strategy development to execution and accountability for quarterly and annual goals.
• High exposure to various tech and business leaders depending on the focus project.

Key Responsibilities

• Develop new tools and process to support the strategic direction of the organization.
• Create and manage long-term goals of the organization.
• Ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance.
• Prioritize programs and activities in accordance with the mission and goals of the organization.
• Act as an internal accelerator across multiple organization to help implementation of new tools and processes.
• Work with internal stakeholders (tech, finance, legal, marketing teams) to drive scalable solutions and resolutions.
• Identify systems needs and/or define process to improve efficiency and enable scalability.
• Define metrics to measure the efficacy of internal resources and lead teams to improve metrics by making modification to current processes.
• Use data to inform system needs and prioritize system requirements.

Qualifications

• 10+ years of strategic or/and business development experience.
• Experience in challenging problem solving, deep diving into an issue, identifying root-causes and suggesting realistic solutions.
• Experience synthesizing information quickly, distilling key takeaways, and presenting insights to senior leadership.
• Experience working with large sets of structured and unstructured data and synthesizing into business insights.
• High standards and a bias toward action.
• Expert communication and interpersonal skills, must be able to run meetings and work streams with senior leadership across the company.
• Ability to meet tight deadlines, prioritize workload and achieve effective results in fast-paced and dynamic environment; effective multi-tasking skills are vital.
• Leadership experience.
• Excellent skills in Microsoft Excel and PowerPoint.
• BA / BS degree.

Preferred Qualifications

• Solid technical program management experience at a high level
• eCommerce, Customer facing features related experience

Recruitment Process and Others

1. Recruitment Process: Application Review - Phone Interview - Onsite Interview - Offer (The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.)
2. Others:

• This job post may be closed early if all openings are filled.
• If there is any false information in the application, the offer may be cancelled.
• Veteran status or disability will not result in any disadvantages in the recruitment process.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://rocketyourcareer.kr.coupang.com/privacy-policy

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( recruitingops@coupang.com ) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Organization Overview

Transportation Technology:
The Transportation Technology team develops processes to ensure accurate and fast delivery, working closely with large-scale freight and transportation companies to make sure every shipment reaches the right destination. Engineers in Coupang’s Transportation Technology team play a key role in driving innovation by responding to rapidly changing business needs while keeping the big picture and long-term company goals in mind. Expansion and growth are critical objectives, providing opportunities to enter new markets and leave a lasting impact.

Fulfillment Technologies:
The Fulfillment Technologies team manages end-to-end processes within fulfillment centers, building systems to improve efficiency in receiving, shelving, inventory, picking, and shipping. The team aims to deliver fast and accurate services to customers by introducing cutting-edge logistics processes and automation. We focus on providing specialized, user-centric services and applying new technologies to build innovative processes.

Responsibilities

• Serve as a Tech Lead within the Global Ops Tech organization across the entire software development lifecycle.
• Act as a key participant in architecture reviews for new platforms, services, and solutions within Coupang.
• Lead company-wide projects as a technical leader.
• Be a trusted problem solver for technical challenges within Global Ops Tech and across Coupang.
• Collaborate with project owners, stakeholders, and designers to improve or implement new applications.
• Continuously pursue improvements in practices to meet industry-standard expectations for quality and timelines.
• Share best practices and drive process improvements across agile teams, enhancing engineering productivity and advancing technical depth and breadth within the team.

Qualifications

• 10+ years of hands-on experience working within engineering teams in fast-paced environments.
• 10+ years of experience designing and developing complex financial systems.
• 5+ years of experience designing and building scalable, high-performance platforms and data pipelines.
• Strong knowledge and experience with big data stacks (e.g., Cassandra, Kafka, Spark, Flink, Hive, S3, Redshift) and NoSQL databases for large-scale data streaming and near real-time processing.
• Proficiency in Java and Spring Framework, with extensive experience in AWS environments.
• Proven experience collaborating with multiple teams to define mission, vision, and roadmap.
• Experience working closely with product and program management teams.

회사 소개

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 

조직 소개:

- Transportation Technology:

Transportation Technology팀은 정확하고 빠른 배송을 위한 프로세스를 개발하여 대규모의 화물 및 운송회사들과 긴밀하게 협력하여 모든 운송이 알맞은 곳에 도착할 수 있도록 합니다. 쿠팡의 Transportation Technology엔지니어의 역할은 빠르게 변화하는 비지니스에 대응하며, 한발 더 나아가는 큰 그림과 회사의 장기적인 목표를 고려하여 혁신을 이루어 내는 것입니다. 확장과 성장은 새로운 시장에 진출하며 지속적인 발자취를 남길 수 있는 기회를 가진 Transportation Technology 의 중요한 업무 목표입니다.

- Fulfillment Technologies:

Fulfilment Technologies팀은 물류센터의 전반적인 프로세스를 통합 관리하며, 입고, 진열, 재고, 집품, 출고 등 물류센터 업무 효율을 높이기 위한 프로세스를 구축합니다. 또한 최신 물류 프로세스를 도입하고 업무 자동화를 구축하여 고객에게 빠르고 정확한 서비스를 제공하여 사용자 관점의 특화된 서비스를 제공하고, 새로운 프로세스를 구축하기 위해 다양한 신기술을 적용하는 것을 목표로 합니다.

업무 내용

• 소프트웨어 개발 라이프사이클 전반에 걸쳐 Global Ops Tech 조직의 테크리드로 역할
• 쿠팡 내 신규 플랫폼, 서비스, 솔루션 진행 시 아키텍처 리뷰의 핵심 참가자로 기여
• 전사 프로젝트를 추진하는 테크 리드
• Global Ops Tech 조직 및 쿠팡 내에서 발생하는 기술적 문제에 대한 믿음직한 해결사
• 프로젝트 오너, 스테이크 홀더, 디자이너들과 협력하여 어플리케이션 개선 또는 신규 구현
• 업계에서 필수 수준이라 기대되는 품질/시간을 충족시키는데 필요한 지속적인 프랙티스 개선을 성실히 추구
• 팀 내 애자일 조직 전반에 걸친 베스트 프랙티스 공유와 프로세스 개선, 그리고 이를 통한 엔지니어링 생산성 향상, 기술적인 폭과 깊이를 끌어올림으로써 팀의 발전 도모

자격 조건

• 빠르게 변화하는 환경 속 엔지니어링 팀 내에서 직접 근무한 경험 10년 이상
• 복잡한 금융 시스템 설계 및 개발 경력 10년 이상
• 확장 가능한 고성능 플랫폼 및 데이터 파이프라인을 설계하고 구축한 경험 5년 이상
• 방대한 양의 데이터 스트리밍 및 실시간에 가까운 데이터 처리에 필요한 빅데이터 스택(Cassandra, Kafka, Spark, Flink, Hive, S3, Redshift 등의 NoSQL 데이터베이스) 관련 탄탄한 지식 및 경험
• Java 및 Spring Framework를 활용한 개발 지식 및 AWS 환경에서의 경험 다수
• 미션, 비전, 로드맵 정의를 위해 여러 부서의 팀과 협업한 경험
• 프로덕트 및 프로그램 관리 팀과 협력한 경험

전형 절차 및   안내   사항

• 전형   절차
  • 서류전형 - 전화면접 - 대면면접 – 최종 합격
  • 전형 절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. 
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별안내드립니다. 
• 참고   사항
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다. 
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
• 개인정보 처리방침  
  • 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.  https://www.coupang.jobs/kr/privacy-policy/   
• 서류   반환 정책  
  • 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다. 
  • 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.  
  • 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일( recruitingops@coupang.com )로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
  • 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 

The English text follows the Korean version

회사 소개 

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.    

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.   

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.  

직무 소개 

Security PMO 조직 내 Business Controlling & Analytics 팀의 맴버 역할로, 매니저를 서포트하며, 경비성 예산 관리, Headcount 및 채용 현황 관리, 데이터 분석 및 대시보드 고도화를 담당합니다. 특히 Excel 숙련도와 BI 툴 활용 능력이 매우 중요한 역할입니다.

업무 내용 

• 교육훈련비, 출장비 등 경비성 예산 관리
• Headcount 및 부서 채용 현황 관리 및 리포팅 라이선스 / 계약 관리
• 데이터 정리 및 운영 지원
• Excel 기반 수작업 데이터 관리 및 정합성 검증
• Power BI / Tableau 등을 활용한 대시보드 설계 및 고도화
• 수작업으로 관리 중인 라이선스 및 계약 현황의 시각화
• Manager 및 팀을 위한 데이터 분석 및 자료 제공
• Agile 환경에서 수시 발생하는 업무에 대한 신속 대응
• 다수의 현업 팀과의 커뮤니케이션 및 협업
• 현업팀 대상 Levelpath, Ariba, iAccounting 등 구매/정산 시스템에 대한 가이드 및 교육

자격 요건 

• Excel 상급 이상 활용 능력을 보유하신 분
• Power BI, Tableau 등 BI 툴 활용/설계/개발 경험을 보유하신 분
• 숫자 기반 분석 역량 및 높은 정확성 꼼꼼함과 반복 검증을 마다하지 않는 태도를 보유하신 분
• 적극적이고 명확한 커뮤니케이션 역량 빠른 업무 처리 및 우선순위 조정 능력을 보유하신 분
• 예산/구매 / 계약/정산 프로세스 및 시스템(Levelpath, Ariba, iAccounting)에 대한 이해도가 높으신 분 

우대 사항 

• 영어 및 한국어 커뮤니케이션 가능하신 분
• 정보보안 또는 Enterprise SW/HW 관련 지식을 보유하신 분
• 재무/회계 관련 지식을 보유하신 분 

전형 절차 및 안내 사항 

• 전형 절차 
  • 서류전형 - 1차 면접 - 2차 면접 - 최종 합격
  • 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 

• 참고 사항 
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
  • 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
  • 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 

개인정보 처리방침   

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy   

서류 반환 정책   

1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 
2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.   

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview 

Role Overview This position supports the Manager and focuses on expense management, headcount tracking, data analysis, and dashboard enhancement. Strong Excel proficiency and BI tool expertise are critical for success in this role.

What You Will Do 

Manage operational expenses (training, travel, and miscellaneous costs) Track and report headcount and hiring status Support license and contract management operations Maintain and validate Excel-based manual data Design and enhance dashboards using Power BI / Tableau Visualize license and contract management data Provide analytical support to managers and stakeholders Respond quickly to ad-hoc requests in an Agile environment Collaborate with multiple internal teams Provide guide and training to Business teams regarding procurement process and systems(Levelpath, Ariba, iAccounting, etc.)

Basic Qualifications

Preferred Qualifications

Recruitment Process and Others

Recruitment Process  

• Application Review - 1st Interview - 2nd Interview - Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.  
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. 
• https://privacy.coupang.com/en/land/jobs/  

 Document Return Policy   

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.  
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. 

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

About the Team

Our eCommerce Engineering group aims to reshape our customer’s shopping experience, ultimately making them say, “How did I ever live without Coupang”. Created by strong engineering team from different skillsets out of global talents, eCommerce Engineering is evolving at an unparalleled pace to become the world class eCommerce Platform in the markets we serve.

eCommerce Engineering is responsible for Coupang core eCommerce services, as well as new emerging business services Coupang constantly invest to wow our customers, like Coupang Eats, Coupang Fresh...etc. Our vision is to build the world class eCommerce Platform by obsessing over reliable and effortlessly shopping experiences, through a highly productive engineering team. Our core values are Customer Focus, Ownership and Collaborative.

Job Overview

In this role, you will be the main driving force behind one of the biggest tech organizations in Coupang – eCommerce Engineering. eCommerce Engineering covers the businesses in Coupang, Coupang Eats, and other confidential business. Define, iterate and improve operation excellence in large organization.

• Drive Coupang’s strategic projects and technical initiatives across the company, directly or indirectly impacts millions of customers’ life.
• End-to-end responsibility: from diagnostic and strategy development to execution and accountability for quarterly and annual goals.
• High exposure to various tech and business leaders depending on the focus project.

Key Responsibilities

• Develop new tools and process to support the strategic direction of the organization.
• Create and manage long-term goals of the organization.
• Ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance.
• Prioritize programs and activities in accordance with the mission and goals of the organization.
• Act as an internal accelerator across multiple organization to help implementation of new tools and processes.
• Work with internal stakeholders (tech, finance, legal, marketing teams) to drive scalable solutions and resolutions.
• Identify systems needs and/or define process to improve efficiency and enable scalability.
• Define metrics to measure the efficacy of internal resources and lead teams to improve metrics by making modification to current processes.
• Use data to inform system needs and prioritize system requirements.

Qualifications

• 10+ years of strategic or/and business development experience.
• Experience in challenging problem solving, deep diving into an issue, identifying root-causes and suggesting realistic solutions.
• Experience synthesizing information quickly, distilling key takeaways, and presenting insights to senior leadership.
• Experience working with large sets of structured and unstructured data and synthesizing into business insights.
• High standards and a bias toward action.
• Expert communication and interpersonal skills, must be able to run meetings and work streams with senior leadership across the company.
• Ability to meet tight deadlines, prioritize workload and achieve effective results in fast-paced and dynamic environment; effective multi-tasking skills are vital.
• Leadership experience.
• Excellent skills in Microsoft Excel and PowerPoint.
• BA / BS degree.

Preferred Qualifications

• Solid Technical Program Management at Scale: Proven ability to lead large, complex software programs with full ownership across strategy, execution, and delivery. Strong operational rigor with clear goal-setting, roadmapping, and feedback mechanisms.
• Software-Oriented Execution & Engineering Partnership: Deep experience working with software engineering leaders, understanding system architecture, and driving technically grounded decisions. Able to speak the language of engineers and lead initiatives involving non-functional requirements and platform-level changes.
• Analytical Depth: Sharp with metrics, able to deep dive into data to identify gaps, prioritize effectively, and move with urgency in dynamic environments.

Recruitment Process and Others

1. Recruitment Process: Application Review - Phone Interview - Onsite Interview - Offer (The recruitment process may be different depending on the job and may be changed due to scheduling and circumstances.)
2. Others:

• This job post may be closed early if all openings are filled.
• If there is any false information in the application, the offer may be cancelled.
• Veteran status or disability will not result in any disadvantages in the recruitment process.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. https://rocketyourcareer.kr.coupang.com/privacy-policy

Document Return Policy

• This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
• A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
• A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit the request to the Company by email ( recruitingops@coupang.com ) In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
• In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all of his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.

회사 소개 

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.    

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.   

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.  

직무 소개 

Rocket Growth 는 셀러들이 쿠팡의 로켓배송 및 풀필먼트 네트워크를 활용해 고객에게 더 빠르고 안정적인 서비스를 제공하고, 비즈니스를 성장시킬 수 있도록 돕는 프로그램입니다. 로켓 배지를 획득한 셀러는 판매 속도를 높이고, 고객은 로켓배송과 Wow 멤버십 혜택(무료배송 및 무료반품)을 함께 누릴 수 있습니다.
Inbound팀은 Rocket Growth 조직의 물류 입고 정책 및 프로세스를 수립, 발전시켜나가고 있으며, 입고 비용, 소요기간 등을 지속적으로 개선해 나감으로써 전반적인 셀러의 입고 경험을 개선하는데 중점을 두고 있습니다. 셀러 창고부터 쿠팡 FC까지, 입고 전 과정에서 발생하는 오류와 지연을 구조적으로 해결하여 셀러와 현장 모두가 신뢰할 수 있는 Inbound 프로세스를 만드는 역할을 수행하고 있습니다.

업무 내용 

• 셀러 공급부터 쿠팡 FC 입고까지 이어지는 Inbound SCM 흐름 전반에 대한 End-to-End 개선 오너 역할
• 수량 불일치, 상품 유형 오류, 입고 지연 등 공급 정확도(Supply Accuracy) 및 리드타임 이슈를 SCM 관점에서 정의하고 근본 원인 분석
• FC 검수 데이터 및 Inbound 운영 지표를 기반으로 입고 오류·지연 패턴 분석 및 SCM 프로세스 개선 과제 실행
• Instock(공급 계획) 및 FC 운영팀과 협업하여 입고 물량·일정 커뮤니케이션의 정합성 및 실행 가능성 개선
• 공급–입고 단계에서 발생하는 병목 구간 및 리드타임 변동성 분석 후, 프로세스 / 정책 / 운영 관점의 개선안 기획
• 정기적인 FC 방문을 통해 현장 운영과 SCM 설계 간 갭을 직접 확인하고 개선 효과 검증
• 개선 성과를 정확도, 리드타임, 오류율 등 SCM 핵심 지표로 관리하고, 시니어 대상 데이터 기반 인사이트 공유

자격 요건 

• 경력 2년 이상 ~ 5년 이하
• 비즈니스 영어 소통 가능한 분
• 문제의 근본 원인 분석 및 인사이트 도출 후, 시니어에게 효과적으로 전달한 경험이 있는 분
• SQL과 엑셀을 비롯한 MS Office 활용이 가능하신 분
• 우선순위 조정 및 일정관리 능력을 기반으로 복수의 프로젝트를 유연하게 이행한 경험이 있는 분

우대 사항 

• 변화에 빠르게 적응하고 능동적인 업무 수행이 가능한 분
• 데이터 기반의 커뮤니케이션에 능숙한 분
  

근로조건

• 고용형태: 정규직 (수습기간 12주)
• 급여: 면접 후 결정
• 근무지: 쿠팡 잠실 본사 (송파대로 570) + 주 2회 재택 병행
  * 비즈니스 상황에 따라 재택 현황은 달라질 수 있습니다.
• 근무일정: 월 ~ 금 / 9:30 ~18:30

전형 절차 및 안내 사항 

• 전형 절차 
  • 서류전형(사전인터뷰) - 전화면접 - 대면(화상)면접 – 최종 합격 
  • 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 

• 참고 사항 
  • 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
  • 고용형태는 수습기간 12주를 포함한 정규직입니다.
  • 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
  • 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
  • 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.
  • 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 
  • 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다.

개인정보 처리방침   

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy   

서류 반환 정책   

1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 
2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 

The Company 

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Role

As our Marketing Coordination Intern, you'll be hands-on with the tasks that take place behind the scenes to generate marketing campaigns that put Delight.ai on the map in Korea.

• AI Automation Project

Over the course of the internship, you'll own one marketing AI project end-to-end. You'll identify an area of the current repetitive coordination work that slows down execution, design a solution using AI, and implement it. You'll bring an AI-first mindset to how we work — finding ways to automate the repetitive stuff (outreach, follow-ups, content) so the team can focus on what actually moves the needle.

• Daily Support Tasks

Beyond the AI project, you'll support the day-to-day execution of marketing activities, including content, campaigns, and partner coordination. Reporting to the APAC Field Marketing Manager, you'll assist with ongoing marketing tasks as they arise, keeping things running smoothly behind the scenes. You'll also work closely with the US team, communicating regularly to help align on priorities, timelines, and deliverables across markets.

You might be this person if

• You've had some hands-on marketing experience — whether in a digital, field, or events capacity — ideally at an IT or SaaS company, and you know what it actually takes to make a campaign or event land.
• You've used AI to get something done faster or better than you could have alone, and you're always looking for the next way to push it further.
• You meet someone new and already know how to make them feel welcome. Networking doesn't feel like work — it just feels like talking.
• You see a gap in how things are running and fix it before anyone asks you to.
• You're as comfortable building a tracker as you are working a room, and you use both to get things done.
• You get genuinely curious about AI, customer experience, and enterprise tech — not just because it's the job.

You need to have

• Hands-on experience using AI tools in real work — not just writing or editing, but automating, organizing, or problem-solving with them.
• Experience with tools such as Excel, Salesforce, or similar platforms.
• Strong organizational skills, with the ability to manage multiple workstreams without dropping threads.
• A natural ability to connect with people and communicate clearly, both in person and in writing.
• Business-level English proficiency.

Nice to have

• Prior marketing internship experience, ideally in a tech or SaaS environment.
• Familiarity with Claude and its tools — including Claude Code and Cowork — with a genuine interest in building automation workflows using them.
• Genuine interest in B2B SaaS, AI, or the enterprise tech space.
• Currently pursuing a Bachelor's degree in Marketing, Business, Communications, or a related field.

What you'll gain

• A head start on becoming an AI-first marketer, building the skills and mindset
• Real, end to end B2B marketing experience at an AI-first global startup.
• The chance to design and run AI-powered marketing workflows — not just execute them.
• The experience of working as part of a global one-team culture, collaborating closely with teammates in the US and contributing to a shared mission across borders.

Working Conditions Details

• Duration: 3 months, starting ASAP, with the possibility of extension after discussion

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We're not iterating on an existing product. We're rebuilding what customer experience means in an AI-first world, and we're doing it with a decade of data, infrastructure, and trust that no startup can replicate. This is a rare chance to join a company mid-reinvention, contribute to something real, and come out the other side knowing exactly how great AI products get built.

Learn about Sendbird Agentic AI here and here

Learn about Sendbird

About The Role:

• Manage Fever’s biggest partners and their events/projects across all verticals (such as large exhibitions, music festivals,  immersive experiences, permanent/renowned attractions, and sports) ensuring strong, long-term relationships and consistent performance growth.
• Oversee the entire lifecycle of each partner event  and projects, coordinating with cross-functional teams (Sales, Marketing, Operations, Legal, Finance) to ensure seamless and timely execution, tracking all actions and progress.
• Forge strong, strategic relationships with partners by understanding their unique needs and objectives, acting as a trusted advisor, and leveraging Fever’s extensive expertise to help them achieve their goals. Anticipate partner needs and proactively address challenges, collaborating with internal teams to develop effective solutions that align with Fever's mission and enhance overall partner satisfaction.
• Drive partner performance by establishing KPIs, implementing data-driven strategies for continuous growth, and tracking performance metrics through regular updates and insights. Prepare comprehensive reports that highlight key achievements and identify areas for improvement.
• Gather feedback from partners on Fever’s products and services, translating insights into actionable recommendations for product, marketing, and operational improvements. 
• Grow into a team manager role by providing leadership and mentorship to Project Managers as they join your team. Foster a collaborative environment, conduct training sessions, and support their professional growth to enhance their ability to manage partnerships effectively.
• Get a 360 degree knowledge of all Fever teams and processes.

About You:

• 6+ years in project management or management consulting. 
• Fluent in Korean and English is a must. Fluency in other languages is a plus.
• Strong stakeholder management skills. Strong communication skills and a proven track record of building positive working relationships.
• Analytical, organized & solutions oriented. Ability to handle large amounts of work in parallel work-streams.
• Curious and keen to push boundaries and try new concepts
• Thrives for excellence within your own work and of others
• Ability to think strategically when faced with key challenges with our partnerships and when leveraging our proprietary data. 
• Collaborative and willing to get hands dirty
• MBA highly valued 

Benefits & Perks:

• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people.
• English and Spanish Lessons fully paid by Fever.
• Meal allowance: Out of your monthly salary, KRW 200,000 is paid as a Meal allowance concept, so this amount is tax-free and improves your purchasing capacity.
• Retirement pension plan:  With our DC (Defined Contribution) retirement pension plan, we contribute 9% of your monthly salary to your personal retirement account. The funds are yours to manage and invest based on your goals and risk profile.
•  20 working days of annual leave per year.
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Home office friendly!

#LI-Hybrid 

About Seoul

Applied Intuition entered the Korean market in 2020. The team has rapidly grown over the past few years and established strategic relationships with major Korean automotive OEM customers. Based in Gangnam, the Seoul site consists of more than 10 employees who previously come from LG, Ansys, Unity, and other renowned companies. 

About the role

We are looking for a Technical Program Manager to drive business-critical multi-disciplinary engineering projects from concept through execution. This role will leverage strong leadership, communication, planning, and engineering skills to help us manage the increased complexity of our releases and customer requests. Our ideal candidate has lots of experience shepherding complex releases in a fast-paced and customer-centric environment. This position will work cross-functionally with our Engineering, Operation, Sales, Customer & Product teams.

At Applied Intuition, you will:

• Execute projects as the single point of contact spanning multiple organizations, track progress, and ensure the successful completion of all milestones, metrics, and final deliverables
• Manage the tracking and planning of customer requests, then collaborate with our engineering teams to ensure that we always deliver
• Keep our incredibly talented and rapidly growing engineering team productive by planning requirements, identifying risks, managing a calendar of deliverables, and communicating a ton with a lively sense of humor
• Provide regular touchpoints with internal teams to update them on customer use cases and workflows that our current software solutions do not yet provide a solution for. Track all outstanding QA issues and partner with QA to ensure resolution
• Continuously engage customers to understand further pain points and areas for more project engagements. Evaluate project timings with customers and adjust resource needs based on their feedback

We're looking for someone who has:

• A Bachelor’s or Master's degree in Engineering, Computer Science, or a related technical field
• 5+ years of experience working within engineering, project management, or product teams
• 4+ years of experience in a TPM or TAM(Technical Account Manager) role at a fast-paced software company
• Strong experience managing complex releases with international and cross-functional stakeholders (both internal and external) 
• Excellent written and verbal communication skills in both Korean and English; comfortable managing customer expectations and technical requirements

Nice to have:

• Knowledge in both software and hardware aspects of software development.
• Experience directly managing or leading teams of engineers in a formal leadership capacity
• Has worked with commercially available tools (JIRA, etc.)
• Professional project management certification
• Proven track record of leading complex programs involving 15+ software and hardware engineers.
• Direct experience in the autonomy development domain (e.g., ADAS, robotics, sensors, or simulation).
• Is gifted with an ability to execute thoughtfully and efficiently, with a “no task is too big or too small” mindset to get the job done

Fender Musical Instruments Corporation is a world-famous brand with offices across the globe. Within Fender Musical Instruments Corporation’s ("FMIC") South Korea marketing team, we will connect the culture and product legacy of Fender with Korean consumers and musicians, support them at every stage of their music career.

An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it’s a cultural symbol that resonates globally.

We are searching for a Marketing Manager based Seoul, South Korea. This is a critical position accountable for all marketing activities by leading the Brand Marketing, Digital Marketing, Social, Design Creative, Artist Marketing, Event, PR and E-commerce Marketing to plan and execute marketing initiatives, campaigns and creative work-streams across the marketing organization.

Essential Functions:

• Strategic planning on Fender Music Korea local marketing initiatives to build the brand image and tone of voice in South Korea.
• Lead the communication among global marketing team, Japan marketing team and South Korea marketing team.
• Develop the Marketing communications plan including strategy, goals and budget for key events and new product launches.
• Develop media relations strategy, seeking high-level placements in print, social and digital media.
• Leverage existing media relationships and cultivate new contacts within MI, lifestyle, consumer and music media.
• Overall project management including timelines, recaps, deliverables and tracking.
• Deliver new product assets and trade promotions to key trade customers.
• Lead implementation of key trade events in coordination with sales team (ie.dealer meeting, ODE…).
• Deliver brand assets to key on-line customers to elevate customer experience from the digital front.
• Establish growth, engagement, sentiment and traffic key social media: Facebook, X, Instagram, LINE, YouTube, TikTok, and any other emerging new platforms.
• Develop and implement digital influencer and YouTuber strategy.
• Execute other duties assigned.

Qualifications:

• 6-7+ years of proven experience in a Marketing being responsible for the public relations and strategies for South Korea relevant, consumer-driven brands and/or agencies in Music, Lifestyle, Fashion/Luxury Goods and/or Media.
• Proven track record designing and executing successful public relations campaigns at both a local and national level.
• Proven marketing strategy and communication experience.
• Strong relationships with both local and national business and industry media companies.
• Experience in acting as a company spokesperson; comfortable and skilled in both broadcast and print media interviews.
• Experience working for digital communication for lifestyle and/or international brands.
• Exceptional writing and editing skills, including English > Korean / Korean > English translations.
• Experience working for advertising, events, promotions, with timelines and budgets
• Solid experience with social media including Instagram, Facebook, X, You Tube, TikTok, etc.
• Certain knowledge of Korean music community.
• Strong experience working digital influencers / YouTubers.
• Language: Full bilingual capability both in English and Korean. Business level English language proficiency.
• Education: University degree required; bachelor’s degree in advertising, marketing, design or a related field or the equivalent level of experience preferred.

About Fender Musical Instruments:

Fender Musical Instruments Corporation (FMIC) is one of the world’s leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans’ status, sexual orientation, or any other protected factor.

우리 팀(프로젝트)을 소개합니다. 

Global Publishing Dept. 3는 KRAFTON Global Publishing 소속의 게임 퍼블리싱 전문 조직입니다.
게임의 상업적 성공 가능성을 높이기 위한 전략 수립부터 실행까지, 개발/유관 부서와 협업하며 프로젝트를 지원합니다.

우리 팀과 함께할 미션을 소개합니다.

• Project ZETA (https://store.steampowered.com/app/2778110/Project_ZETA/) 글로벌 커뮤니티 전략 수립 및 실행 
• NA/CN/EMEA 지역 CM과의 긴밀한 협업 및 방향성 조율 
• Discord, Reddit, X(Twitter) 등 글로벌 커뮤니티 채널 운영 
• 숏폼 기반 커뮤니티 빌딩 전략 기획 및 실행 
• Weekly Test 피드백 수집 및 내부 공유 
• 인플루언서 및 콘텐츠 크리에이터 협업 지원 
• 커뮤니티 지표 모니터링 및 인사이트 리포팅 

이런 경험을 가진 분과 함께 성장하고 싶습니다! (필수요건)

• 디지털 커뮤니티 운영 또는 소셜 미디어 마케팅 경력 3년 이상 
• 숏폼 콘텐츠(TikTok, YouTube Shorts, Reels 등) 트렌드에 대한 높은 이해 
• 글로벌 커뮤니티와의 영어 커뮤니케이션 가능 
• 데이터 기반으로 커뮤니티 성장을 측정하고 개선하는 역량 
• 해외 출장에 결격 사유가 없는 분

이런 경험들이 있다면 저희가 찾는 그 분입니다! (우대요건)

• 게임 커뮤니티 운영 경험 (특히 PvP/MOBA/GaaS 타이틀) 
• 개인 SNS 채널 운영 경험 또는 인플루언서 활동 경험 
• 숏폼 크리에이터/편집자 경력 보유자 
• 멀티 리전 커뮤니티 운영 경험 

크래프톤의 도전에 함께 하기 위해 아래의 전형 과정이 필요합니다.

• 서류 전형 > *과제 전형 > 직무면접 (Technical Fit Interview) > 종합면접 (Culture Fit Interview) > 합격 및 입사
• *해당 절차는 각 포지션 및 후보자에 따라 변동이 있을 수 있습니다.
• 상시 채용으로 채용 완료 시 조기 마감될 수 있습니다.
• 필요 시, 인터뷰 및 직무 테스트가 추가될 수 있습니다.
• 전형 일정 및 합격 또는 불합격 결과는 지원서에 등록하신 이메일 또는 유선으로 개별 안내 드립니다.

필요 서류를 확인해주세요!

• 입사지원서 (자유 양식), 자기소개서, 경력기술서, 포트폴리오(필요 시)
• 신입일 경우 자기소개서를, 경력일 경우 경력기술서를 중심으로 기술해 주시기 바랍니다.
• 포트폴리오 첨부 시, 하단 안내 사항을 확인해 주시기 바랍니다. 
  

근무지

• 역삼 센터필드 East 타워
  

고용형태 

• 계약직(1년, 정규직 전환 비대상)

Location: Seoul, South Korea OR Tokyo, Japan (Relocation support available)

About the Team:

The North Asia Regional Management Office partners closely with Agoda’s regional leadership to deliver actionable insights, align cross-functional objectives, and drive high-impact strategic initiatives. Our mandate is to translate top-level priorities into operational excellence, transforming early-stage concepts into scalable business opportunities that accelerate local and regional growth. 

Why Join Us? 

This is a unique opportunity to drive strategic impact at scale, working at the intersection of analytics, strategy, and operations in one of the most dynamic regions for Agoda. If you are passionate about solving complex business problems and thrive in a collaborative, high-performance environment, we invite you to join our team and shape the future of travel in North Asia. 

The Opportunity:

As Senior Manager/Lead of Strategy & Operations, North Asia, you will play a pivotal role in shaping Agoda’s strategic direction across the region. You will lead mission-critical projects, working alongside senior leaders in product, supply, marketing, and finance to deliver on our most important business objectives. Your expertise in market and data analysis will inform executive decision-making and unlock new avenues for growth. 

Key Responsibilities:

• Strategic Planning: Design and implement long-term strategies that drive sustainable business growth and competitive advantage. 
• Performance Management: Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. 
• Program Execution: Lead the end-to-end delivery of strategic programs, ensuring alignment with business goals, timely execution, and continuous improvement. 
• Stakeholder Engagement: Build trusted relationships with senior stakeholders, facilitating clear communication and cross-functional collaboration to advance shared objectives. 
• Market & Competitive Analysis: Conduct rigorous market research and competitor benchmarking to identify emerging trends and inform strategic priorities. 
• Data-Driven Insights: Leverage advanced analytics to evaluate business performance and guide data-driven decision-making. 

What We’re Looking For:

• Education: Bachelor’s degree in Business, Economics, Finance, or a related field; MBA or equivalent advanced degree strongly preferred.
• Experience: Experience in strategy, management consulting, or a related discipline, with a proven record of leading complex, high-impact initiatives.
• Analytical Acumen: Exceptional quantitative and analytical skills, with the ability to distill complex data into actionable insights.
• Leadership: Demonstrated ability to lead cross-functional teams and drive projects to successful outcomes in a fast-paced environment.
• Communication: Outstanding verbal and written communication skills, with the ability to influence and engage senior stakeholders.
• Problem-Solving: Strong strategic and creative problem-solving capabilities, with a track record of addressing complex business challenges.
• Project Management: Advanced project management skills, including the ability to manage multiple priorities and deliver results under tight deadlines.
• Stakeholder Management: Experience building and maintaining relationships with key internal and external stakeholders.
• Technical Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and financial modeling.

#South Korea #Japan #Singapore #Hong Kong #Strategy # Ops # Business Growth #Leadership #Agoda # Hiring

Location: Seoul, South Korea OR Tokyo, Japan (Relocation support available)

About the Team:

The North Asia Regional Management Office partners closely with Agoda’s regional leadership to deliver actionable insights, align cross-functional objectives, and drive high-impact strategic initiatives. Our mandate is to translate top-level priorities into operational excellence, transforming early-stage concepts into scalable business opportunities that accelerate local and regional growth. 

Why Join Us? 

This is a unique opportunity to drive strategic impact at scale, working at the intersection of analytics, strategy, and operations in one of the most dynamic regions for Agoda. If you are passionate about solving complex business problems and thrive in a collaborative, high-performance environment, we invite you to join our team and shape the future of travel in North Asia. 

The Opportunity:

As Senior Manager/Lead of Regional Management Office, North Asia, you will play a pivotal role in shaping Agoda’s strategic direction across the region. You will lead mission-critical projects, working alongside senior leaders in product, supply, marketing, and finance to deliver on our most important business objectives. Your expertise in market and data analysis will inform executive decision-making and unlock new avenues for growth. 

Key Responsibilities:

• Strategic Planning: Design and implement long-term strategies that drive sustainable business growth and competitive advantage. 
• Performance Management: Define and track key performance indicators (KPIs) to measure the impact of strategic initiatives and ensure accountability. 
• Program Execution: Lead the end-to-end delivery of strategic programs, ensuring alignment with business goals, timely execution, and continuous improvement. 
• Stakeholder Engagement: Build trusted relationships with senior stakeholders, facilitating clear communication and cross-functional collaboration to advance shared objectives. 
• Market & Competitive Analysis: Conduct rigorous market research and competitor benchmarking to identify emerging trends and inform strategic priorities. 
• Data-Driven Insights: Leverage advanced analytics to evaluate business performance and guide data-driven decision-making. 

What We’re Looking For:

• Education: Bachelor’s degree in Business, Economics, Finance, or a related field; MBA or equivalent advanced degree strongly preferred.
• Experience: Experience in strategy, management consulting, or a related discipline, with a proven record of leading complex, high-impact initiatives.
• Analytical Acumen: Exceptional quantitative and analytical skills, with the ability to distill complex data into actionable insights.
• Leadership: Demonstrated ability to lead cross-functional teams and drive projects to successful outcomes in a fast-paced environment.
• Communication: Outstanding verbal and written communication skills, with the ability to influence and engage senior stakeholders.
• Problem-Solving: Strong strategic and creative problem-solving capabilities, with a track record of addressing complex business challenges.
• Project Management: Advanced project management skills, including the ability to manage multiple priorities and deliver results under tight deadlines.
• Stakeholder Management: Experience building and maintaining relationships with key internal and external stakeholders.
• Technical Proficiency: Proficiency in data analysis tools (e.g., Excel, SQL, Tableau) and financial modeling.

#South Korea #Japan #Singapore #Hong Kong #Strategy #Ops # Business Growth #Agoda # Hiring

CASETiFY is seeking a creative and proactive Sr. Marketing Associate /Assistant Manager to join our Korea team. Reporting to the Senior Marketing Manager, this role will be responsible for the end-to-end execution of influencer marketing programs and key Events/Pop-up across both online and offline channels, while acting as a key bridge between the Korea team and Hong Kong headquarters to ensure seamless localization and execution of global campaigns. You will take ownership of influencer partnerships, product seeding, and large-scale retail Events/Pop-ups—including flagship and pop-up projects—delivering high-quality content and impactful brand experiences, while managing multiple projects in a fast-paced environment with a strong focus on cultural trends and data-driven optimization

Job Description

Brand Events/Pop-up & Retail Projects

• Lead end-to-end execution of major Events/Pop-up in key retail hubs such as Dosan and Seongsu
• Own and manage the Events/Pop-up calendar, ensuring alignment with global campaign timelines and local priorities
• Oversee large-scale pop-up projects (e.g., major collaborations), coordinating internal and external stakeholders to deliver impactful customer experiences

Offline Event & Pop-up Management

• Plan and execute offline marketing events including flagship Events/Pop-ups launches
• Coordinate vendors, partners, and logistics to ensure seamless on-site execution
• Ensure all Events/Pop-ups are delivered on time, within scope, and aligned with brand standards

Influencer Marketing Execution 

• Execute end-to-end influencer campaigns across Instagram, YouTube, and TikTok, including creator sourcing, outreach, and seeding operations
• Identify and onboard emerging creators aligned with brand positioning and campaign objectives
• Manage influencer deliverables and timelines to ensure high-quality content output

Performance Tracking & Insights

• Track and analyze campaign performance using key metrics such as Reach, Engagement, and ROAS
• Provide regular performance reports with actionable insights to optimize future campaigns
• Leverage data to continuously improve influencer selection and Events/Pop-up strategies

Relationship & Stakeholder Management

• Build and maintain strong relationships with influencers, talent agencies, and key partners
• Collaborate closely with Global/HQ teams to localize global campaigns effectively
• Act as a key point of contact across internal teams (Retail, Marketing, HQ) to ensure alignment and execution excellence

Market & Trend Intelligence

• • Monitor social media, lifestyle, and retail trends to identify new opportunities for brand growth
  • Translate market insights into actionable campaign ideas and Events/Pop-up strategies
  • Stay ahead of viral trends to enhance brand relevance and cultural impact

Qualifications

• Education: Bachelor’s Degree in Marketing, Communications, or a related field.
• Experience: 4–8 years of experience in brand Events/Pop-up, influencer marketing, or PR/marketing roles. Experience with consumer lifestyle, fashion, or retail brands is highly preferred. Proven track record in managing end-to-end campaigns or large-scale Events/Pop-ups is a plus.
• Skills: Strong project management and execution skills with the ability to manage multiple campaigns simultaneously. Proficiency in Google Workspace (Sheets/Slides) and familiarity with social media analytics and performance tracking tools.
• Cultural Fit: Strong understanding of Gen-Z trends, social media culture, and the local influencer landscape, with a keen eye for emerging trends and viral opportunities.
• Language: Native Korean and business-level English (essential for communication with Hong Kong HQ and global stakeholders).
• Mindset: A proactive, hands-on “can-do” attitude with strong ownership, capable of thriving in fast-paced environments and handling high-pressure Events/Pop-ups and campaign timelines.

Position Overview

GLG is seeking a dynamic and experienced B2B marketer to lead integrated marketing and events content initiatives across Greater China and South Korea. This role combines strategic content development, digital marketing, and event programming to drive client engagement, brand awareness, and lead generation across key markets.

The ideal candidate will be a bilingual (Mandarin and Korean) marketing professional with a strong editorial background, digital marketing expertise, and a passion for creating compelling client experiences. This role requires close collaboration with business development, client solutions, and global marketing teams.

Key Responsibilities

Content & Campaign Development

• Develop and execute go-to-market messaging and integrated marketing campaigns tailored to Financial Services, Corporates, and Professional Services clients.
• Create and localize content for emails, case studies, websites, social media, and sales materials.
• Curate and produce content for live and virtual events, including roundtables, panels, and thought leadership sessions.
• Collaborate with internal stakeholders to identify client needs and industry trends to shape relevant marketing strategies.

Marketing Planning & Execution

• Lead the strategic planning and execution of marketing programs in Greater China and South Korea.
• Manage program production timelines and logistics in partnership with operations and business units.
• Ensure high-quality user experience through compelling brand experience and service adoption.

Digital Marketing & Analytics

• Manage digital content production, including SEO optimization, paid search, and social media campaigns.
• Monitor and analyze marketing performance metrics (email, website, SEO, etc.) to optimize campaigns.
• Maintain and update regional websites and social media platforms.

Stakeholder Collaboration

• Work cross-functionally with business units, central marketing, network operations and external vendors to deliver impactful marketing initiatives.
• Support internal reporting and marketing performance presentations.

Qualifications

• 3–4 years of B2B marketing experience, preferably in multinational B2B companies.
• Proven experience in content creation, event programming, and digital marketing. Familiar with local marketing channels in both Greater China and South Korea, such as WeChat and Naver.
• Native fluency in Korean and Mandarin (Simplified Chinese); strong command of English (written and spoken).
• Strong copywriting, editing, and proofreading skills.
• Experience with marketing analytics tools (Google Analytics, SEO tools, CRM platforms).
• Excellent project management and stakeholder collaboration skills.
• Ability to manage multiple projects simultaneously with attention to detail and strategic focus.
• Entrepreneurial mindset with a passion for innovation and continuous improvement.

Position Overview

GLG is seeking a dynamic and experienced B2B marketer to lead integrated marketing and events content initiatives across Greater China and South Korea. This role combines strategic content development, digital marketing, and event programming to drive client engagement, brand awareness, and lead generation across key markets.

The ideal candidate will be a bilingual (Mandarin and Korean) marketing professional with a strong editorial background, digital marketing expertise, and a passion for creating compelling client experiences. This role requires close collaboration with business development, client solutions, and global marketing teams.

Key Responsibilities

Content & Campaign Development

• Develop and execute go-to-market messaging and integrated marketing campaigns tailored to Financial Services, Corporates, and Professional Services clients.
• Create and localize content for emails, case studies, websites, social media, and sales materials.
• Curate and produce content for live and virtual events, including roundtables, panels, and thought leadership sessions.
• Collaborate with internal stakeholders to identify client needs and industry trends to shape relevant marketing strategies.

Marketing Planning & Execution

• Lead the strategic planning and execution of marketing programs in Greater China and South Korea.
• Manage program production timelines and logistics in partnership with operations and business units.
• Ensure high-quality user experience through compelling brand experience and service adoption.

Digital Marketing & Analytics

• Manage digital content production, including SEO optimization, paid search, and social media campaigns.
• Monitor and analyze marketing performance metrics (email, website, SEO, etc.) to optimize campaigns.
• Maintain and update regional websites and social media platforms.

Stakeholder Collaboration

• Work cross-functionally with business units, central marketing, network operations and external vendors to deliver impactful marketing initiatives.
• Support internal reporting and marketing performance presentations.

Qualifications

• 3–4 years of B2B marketing experience, preferably in multinational B2B companies.
• Proven experience in content creation, event programming, and digital marketing. Familiar with local marketing channels in both Greater China and South Korea, such as WeChat and Naver.
• Native fluency in Korean and Mandarin (Simplified Chinese); strong command of English (written and spoken).
• Strong copywriting, editing, and proofreading skills.
• Experience with marketing analytics tools (Google Analytics, SEO tools, CRM platforms).
• Excellent project management and stakeholder collaboration skills.
• Ability to manage multiple projects simultaneously with attention to detail and strategic focus.
• Entrepreneurial mindset with a passion for innovation and continuous improvement.

The Community You Will Join

It takes an entire team united behind something big. Together, we work hard, we laugh a lot, we brainstorm nonstop, and are passionate about the company and our values.

The Difference You Will Make

The Senior Marketing Manager, Korea will report to the Senior Marketing Lead, China & Korea and be based in Seoul. They will be responsible for supporting and implementing marketing programs to establish a strong brand voice and drive profitable growth, working collaboratively with cross-functional teams such as PR/communications, growth marketing, design, product marketing, public policy, legal and country leadership to bring marketing campaigns to life. In addition to exceptional discipline expertise and being highly detail-oriented, the successful candidate will demonstrate a natural disposition to hosting in their daily activities and a passion for creativity and design.

A Typical Day: 

• Partnering with the Senior Marketing Lead, develop local Korea marketing plans for greatest business and brand impact, in accordance with consumer understanding, seasonality, maximized earned media, community engagement, and brand health metrics.
• Execute cross-regional marketing initiatives. Demonstrate the ability to influence stakeholders in complex projects with tight timelines.
• Collaborate across functions, markets and regions, to develop highly effective, creatively excellent integrated marketing campaigns, including but not limited to: advertising, social, digital and experiential conception, development and production, media strategy, execution, optimization, and program reporting, ensuring all marketing activities feel local and personal.
• Lead the management of local agency partners, fostering best-in-class and highly productive agency partnerships.
• Enable and support localization, ensuring all marketing activities are locally relevant and personal, leveraging as possible existing strategies, content and plans for improved productivity.
• Manage analytics and reporting for brand health and marketing activities working closely with global and regional marketing, internal media teams, FP&A and marketing analytic teams.
• Organize and manage regular routines across disciplines. Ensure seamless flow of information between global, regional & local teams.
• Conduct and disseminate regular AARs (after action reviews) on projects including results, lessons learned and best practices to global, regional and local internal and external partners.
• Manage and track brand marketing budgets and ensure effective budget use, meeting or exceeding efficiency targets.
• Work with Korea & global finance and operations on budget forecasting and actualizing; ensuring timely SOWs and contracts with partners at all times; provide regular activity updates and reconciliations.

Your Experience

• 8+ years of relevant work experience at a start-up, agency or client-side marketing, with preference in the consumer internet space of travel, design, technology, or lifestyle brands.
• Strong understanding of and experience working closely with product and/or growth marketing.
• An integrated marketing mindset, passion for creative excellence in storytelling through multiple media types, both visual and written, with solid experience in brand and creative strategy, off- and online media, including social, paid media, SEM, measurement & analytics, project and agency management.
• Experience working in a regional team as part of a global organization and collaborating across geographies.
• Collaborative in approach, empathetic in nature, and steadfast in intention. 
• Appetite for a fast-paced environment and desire to constantly reassess and optimize.
• Excellent written and oral communication, a keen visual sense, attention to detail.
• Ability to work within tight deadlines, adjust quickly to changes in priorities, and balance short-term needs with long-term strategic initiatives. Ability to simplify is key!
• Passion for Airbnb, travel, creative and possessing an entrepreneurial spirit and strong problem solving skills.

Our Commitment to Inclusion & Belonging:

We are committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, enabling us to attract creatively-led people and develop the best products, services, and solutions. All qualified individuals are encouraged to apply.