We are looking to speak to candidates who are based in Seoul for our hybrid working model.

About the role 

MongoDB Engagement Managers are quota-carrying Professional Services Sales roles. Engagement managers utilize customer-facing sales, technical, consulting, and commercial experience to scope, negotiate and close Professional Services opportunities to accelerate and de-risk the adoption of MongoDB by our customers.

As an Engagement Manager, you will be a key leader within the PS team and work cross-functionally with the Sales, Professional Services, and Customer Success organizations to drive professional services sales.

Here are a few informative blogs about the Engagement Management role:

• https://www.mongodb.com/blog/post/engagement-management-mongodb-meet-lalitesh-pal
• https://www.mongodb.com/blog/post/how-engagement-managers-help-customers-succeed

What you will be doing

• Understand customers’ overall portfolio of applications and datasets, IT and business priorities and success measures to adapt, develop and design specific digital transformation approaches involving MongoDB technologies
• Help transform companies by translating their use-cases, pains, and needs into scoped projects and statements of work
• Partner with a best-in-class sales organization and work effectively as a part of a larger team to develop account strategies and plans for the successful adoption, growth, and utilization of MongoDB
• Have a solid sense of ownership, driving all deals or technical scopings from inception to closure
• Manage the Professional Services pipeline for bookings and revenue forecasts for your region
• Expertly articulate the business value of professional services, talking knowledgeably and credibly about service delivery issues, challenges, strategies, approaches, and mitigating risks
• Work with our practice team to propagate internal skills and experience through the development of repeatable assets (estimates, proposals, SOWs, templates, tools, case studies etc.)
• Work with the delivery team to transition any agreed upon project scope and customer expectations to ensure successful project delivery
• Proactively seek opportunities to support and mentor other team members and share best practices
• Have situational awareness and react appropriately in group settings

An Ideal candidate will have

• A Bachelor’s degree in Computer Science, Mathematics, Engineering or equivalent professional experience
• A minimum of 5 years experience in the sale of Professional Services and/or technology solutions at an enterprise software company
• Experience as an architect, consultant, project manager, or Professional Services manager
• Experience internally positioning and selling professional services
• Experience carrying a quota for PS bookings
• General knowledge of databases (e.g. RDBMS, SQL, NoSQL)
• Experience and knowledge of the software development lifecycle and associated development methodologies (e.g. Agile, Waterfall)
• Knowledge of software architecture including both cloud and on-premise technologies (e.g. AWS, GCP, Kubernetes, Openshift)
• The ability to collaborate as a part of a larger account team to build and execute complex account strategies and sales plays
• An ability to scope and estimate projects
• Strong presentation skills: Showing the value, capabilities, and differentiators of complex service solutions using methodologies and service offerings
• Ability to travel for key engagements and team offsites

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

About the role

MongoDB is looking for an experienced and results-oriented people leader to help grow our Customer Success program in Seoul, South Korea. You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you’ll help develop an outstanding program in one of its most exciting phases.

You will recruit and provide the coaching, mentoring and development that will enable both our high-touch and tech-touch Customer Success teams to positively impact customers, develop skills, and grow their careers over time. In addition to recruiting, retaining, and developing talent, you will also be responsible for crafting and executing initiatives to increase our customer retention and happiness, identify expansion opportunities, and promote customer adoption of MongoDB.

We are looking to speak to candidates who are based in Seoul for our hybrid working model.

We’re looking for someone with

• 10+ years in Customer Success, Account Management, Client Services, or similar customer-facing roles in complex technical environments, plus 3+ years in a managerial or team lead capacity supporting large enterprises
• Previous hands-on experience with MongoDB or other database technologies in areas such as solution implementation, technical account management, or enterprise architecture is highly preferred
• Passion for and experience in hiring, developing and managing a team of individual contributors. Your team and their success are your top priority
• A proven track record and experience with fast-growing teams, using data to drive initiatives and guide your decision making processes
• A mind for technology. We’ll teach you all about MongoDB and databases, but our users and products are inherently technical. You should be too
• Experience or aptitude for learning enterprise infrastructure technologies; exposure to MongoDB or NoSQL databases is a plus
• High organization in your workflows. To lead and execute efficiently, you’ll need to be a specialist in prioritization and time management
• You know how to deal with ambiguity and be able to navigate through it with perseverance, a positive mentality and a point of view. We’re still growing and learning and will look to you to help us establish and evolve processes
• A strong desire to embrace partnership and collaboration. You’ll be working with multiple teams on a regular basis (Sales, Technical Support, Solutions Consulting, Marketing, Product, etc.) and helping to build the Customer Success “brand” across our entire organization and at our customers
• You have experience in working and collaborating with internal and external partners with diverse cultural and professional backgrounds
• An adaptive mentality. You love an ever-changing environment where you are constantly improving yourself, the team and your processes
• Outstanding verbal and written communication skills with the ability to present to a diverse audience both internally and externally

Role Overview & Key Responsibilities

• People leadership: Recruit, mentor and develop individuals on the CS team
• Execution: Define and lead to a set of analytical metrics to guide the direction of the team; deliver against quarterly and long-term targets
• Build programs: Craft and execute initiatives sought to grow customer retention, expansion, satisfaction, and product adoption
• Executive presence and communication: Build and maintain relationships across MongoDB teams, organizations and offices

Success Measures

The Manager, Customer Success will be successful in this role when they can execute the following strategic tasks/responsibilities

• In the first 3 months, you’ll have ramped on our key CS processes and program, effectively completed our weeklong training bootcamp and started interviewing for new team members
• In 6 months, you’re actively mentoring and guiding the team through quarterly and monthly team goals and initiatives
• In 12 months you’ll have accomplished in coaching your individual contributors on the team efficiently, and are on achieving and exceeding your team goals for retention, expansion and customer satisfaction

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

**MongoDB is an equal opportunities employer.**

About the role

MongoDB는 한국 시장을 담당할 Field Marketing Manager를 찾고 있습니다. 이 역할은 한국 시장을 위한 마케팅, 특히 Account Based Marketing (ABM) 프로그램을 기획하고 실행하는 역할입니다. 세일즈, 마케팅, 파트너팀 등 다양한 크로스 펑션 조직과 긴밀히 협업하며, 우선순위 비즈니스 목표에 맞는 통합 마케팅 플랜을 수립하고, 신규 리드 발굴과 기존 기회 확대를 위한 온·오프라인 영업 기회 창출 활동을 수행하게 됩니다. 이 포지션은 North PacRim Marketing 디렉터에게 리포트합니다.

저희는 하이브리드 업무 방침에 따라 대한민국 서울 오피스로 출퇴근이 가능하신 분을 모시고자 합니다. (서울시 강남구 영동대로 517 아셈타워)

What You Will Do

• 국내 세일즈 리더, 어카운트 팀, 및 Go-to-Market(GTM) 파트너들과 긴밀하고 협력적인 관계를 구축하여 테리토리 성장을 이끌고, 주요 고객의 다양한 페르소나를 대상으로 하는 GTM 플랜 및 공동마케팅 이니셔티브를 지원합니다.
• 전략 고객별 비즈니스 과제와 니즈를 깊이 이해하고, 새로운 타겟 오디언스를 발굴하고 수요와 기회를 창출하며, MongoDB 소비를 가속화할 수 있는 통합 마케팅 플랜과 집중 프로그램을 기획 및 실행합니다.
• “One Team” 접근 방식을 주도하여, Partner Marketing(CSP 및 Non-CSP), Developer Advocacy, Customer Success 간의 크로스 펑션 협업을 조율하고, 모든 접점에서 일관된 MongoDB 메시지와 경험이 전달되도록 합니다.
• 디지털, PR, 커뮤니케이션, 리드 제너레이션, 파트너 활동을 담당하는 글로벌 마케팅 팀과 함께 일하며 국내 비즈니스를 돕고, 글로벌 전략 이벤트 팀과 협업하여 해당 지역에서 글로벌 이벤트 프로그램을 성공적으로 운영합니다.
• 마케팅 대시보드와 데이터 포인트를 활용해 인사이트를 도출하고, 주요 이해관계자들에게 정기적으로 공유합니다.
• 모든 마케팅 자산과 커뮤니케이션에서 브랜드 전략과 메시지가 회사의 우선순위를 일관되게 반영하도록 관리합니다.
• 캠페인 성과와 ROI를 체계적으로 추적하고, 이를 효과적으로 측정할 수 있는 프로세스를 설계 및 운영합니다.

We’re looking for someone with

• 통합 마케팅(Integrated Marketing) 분야에서 5년 이상의 경험을 갖고 계신 분, Field Marketing 및 Account Based Marketing(ABM) 경험이 있으며, 특히 엔터프라이즈 테크 혹은 SaaS 업계 경험을 보유하신 분
• 클라우드 하이퍼스케일러(AWS, Microsoft Azure, Google Cloud) 및 AI, ISV 파트너 생태계와의 공동마케팅 경험이 있으신 분
• 계정 인게이지먼트 데이터를 기반으로 ROI를 측정하고 전략을 전환할 수 있도록, Intent Data 및 어트리뷰션 툴(Salesforce, Tableau)을 능숙하게 활용할 수 있는 분석 역량을 갖추신 분
• 뛰어난 시간 관리, 우선순위 설정, 조직화 능력을 통해 여러 프로젝트를 동시에 효과적으로 관리할 수 있는 분
• 다양한 이해관계자, 파트너, 대행사(내부 및 외부)를 조율하고 협업을 리드할 수 있는 커뮤니케이션 및 실행력을 갖춘 분
• 한국어를 모국어 수준으로 구사하며, 비즈니스 수준의 영어 커뮤니케이션이 가능한 분

Success Measures

• 1개월 이내: MongoDB의 주요 이해관계자들을 파악하고 관계를 구축하며, 내부 프로세스와 툴을 이해하고, 이미 확정된 캠페인 실행을 지원합니다.
• 3개월 이내: Regional Director 및 Account Executive들과 신뢰 관계를 형성하고, 우선순위 타겟 계정을 명확히 이해하며, 인지도 제고와 매출 창출을 동시에 목표로 하는 마케팅 기회를 발굴하고 향후 분기를 위한 플랜을 수립합니다. 또한 확장 팀 동료들과도 긍정적인 협업 관계를 구축합니다.
• 6개월 이내: 본인의 핵심 목표와 KPI에 대해 명확히 이해하고, 파이프라인 가속을 위한 이벤트와 프로그램을 실행하여 그 임팩트를 데이터로 입증하며, 기존 마케팅 플랜에 실질적인 가치를 더합니다.
• 12개월 이내: 내부 MongoDB 팀 전반과 견고한 관계를 형성하고, 전략적이면서도 확장 가능한 프로그램을 모두 운영합니다. MongoDB 파트너 에코시스템을 활용한 코프로듀스 파트너 이벤트와, 개발자 커뮤니티 내 MongoDB 선호도를 높이는 지역 이벤트를 성공적으로 기획 및 실행합니다. 또한 모든 프로그램에 대해 체계적인 문서화와 리포팅을 유지하고, 향후 프로그램 로드맵 수립에도 주도적으로 참여합니다.

About MongoDB

MongoDB는 변화를 위해 만들어졌습니다. 우리는 고객과 구성원이 시장의 속도에 맞춰 혁신할 수 있도록 힘을 실어줍니다. 우리는 AI 시대를 위한 데이터베이스를 새롭게 정의하여, 혁신가들이 소프트웨어로 산업을 창조하고, 변화시키고, 혁신할 수 있도록 합니다. MongoDB의 통합 데이터베이스 플랫폼은 시장에서 가장 널리 보급되고 전 세계적으로 분산된 데이터베이스입니다. 이 플랫폼은 조직이 기존 레거시 워크로드를 현대화하고, 혁신을 수용하며, AI를 마음껏 활용할 수 있도록 지원합니다. 클라우드 네이티브 플랫폼인 MongoDB Atlas는 AWS, Google Cloud, Microsoft Azure에서 모두 사용할 수 있는 유일한 전 세계 분산 멀티클라우드 데이터베이스입니다.

전 세계 오피스에서 일하고 있는 MongoDB는 약 60,000명의 고객을 보유하고 있으며, 여기에는 포춘 100대 기업의 75%와 AI 기반 스타트업이 포함됩니다. 이들은 가장 중요한 애플리케이션을 위해 MongoDB를 사용하고 있으며, 우리는 이들과 함께 소프트웨어의 새로운 시대를 열어가고 있습니다.

MongoDB에서 우리의 나침반은 Leadership Commitment입니다. 이는 우리가 어떻게, 그리고 왜 결정을 내리는지, 서로에게 어떻게 행동하는지, 그리고 어떻게 성공하는지를 안내합니다. 이것이 MongoDB를 MongoDB답게 만드는 요소입니다.

우리는 모든 구성원의 개인적 성장과 비즈니스 영향력을 높이기 위해, 모든 사람에게 지지와 풍요로움을 제공하는 문화를 만드는 데 헌신하고 있습니다. 직원 커뮤니티(affinity groups)에서부터 난임 치료 지원, 그리고 넉넉한 부모 휴가 제도에 이르기까지, 우리는 구성원의 웰빙을 중요하게 여기며, 그들의 직업적·개인적 여정을 모든 단계에서 지원합니다. MongoDB에서 일하는 것이 어떤 경험인지 더 알아보고, 세상에 변화를 만드는 우리의 여정에 함께해 주세요!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

About the role

MongoDB is looking for a talented and results-driven Field Marketing Manager based in Seoul to drive marketing and account based marketing programs for the South Korea region. This role works in close alignment with cross-functional stakeholders in sales, marketing, and partner teams. Key responsibilities include developing and executing integrated marketing plans that map to priority business objectives, including: online and offline demand generation programs that generate new prospects and advance existing opportunities. This role will report into the Director of North PacRim Marketing.

We are looking to speak to candidates who are based in Seoul for our hybrid working model.

What You Will Do

• Develop strong, collaborative relationships with sales leaders, account representatives and go-to-market (GTM) partners in the region to drive territory growth and support GTM plans and co-marketing initiatives for different personas from key accounts 
• Understand specific challenges within strategic accounts and ability to develop integrated marketing plans and focused programs to engage with new target audiences, generate demand/opportunities and help accelerate consumption
• Orchestrate the "One Team" approach: Lead the cross-functional coordination between Partner Marketing (CSP and Non-CSPs), Developer Advocacy, and Customer Success to ensure a unified MongoDB voice across every touchpoint
• Work with global marketing on digital, PR, communications, lead generation, and partner activities to support regional goals, and collaborate with the strategic events team to execute the global event program in your region
• Use marketing dashboards and data points to derive insights and inform stakeholders
• Ensure consistency of company priorities through brand strategy and messaging in materials and communication
• Ensure performance and ROI are tracked, and supporting processes set up to effectively measure outcomes

We’re looking for someone with

• 5+ years of experience in Integrated Marketing, preferably in Field Marketing and Account Based Marketing (ABM), specifically within the Enterprise Tech/SaaS space
• Partner Ecosystem Experience: Familiarity with co-marketing alongside cloud hyperscalers (AWS, Microsoft Azure, Google Cloud) and the AI/ISV ecosystem
• Analytical Mindset: Proficiency in using intent data and attribution tools (Salesforce, Tableau) to measure ROI and pivot strategies based on account engagement.
• Strong time management, prioritization, and organizational skills are key
• Confident in coordinating activity across several stakeholders, partners and agencies both internal and external
• Language: Native in Korean and professional fluency in English is mandatory

Success Measures

• In 1 month, you’ll meet all key stakeholders, understand MongoDB processes and tools, and help execute confirmed campaigns
• In 3 months, you’ll have fostered a relationship with your Regional Directors and Account Executives, understand their top target accounts, and begin executing awareness + revenue-focused marketing opportunities and plan for following quarters. You’ll have also established positive relationships with your extended team members
• In 6 months, you’ll have a clear understanding of your key objectives, have executed pipeline acceleration events and demonstrated their impact and have added value to the current marketing plan
• In 12 months, you’ll have fostered relationships across internal MongoDB teams and have executed both strategic and scalable programs, co-produced partner events leveraging the MongoDB partnership ecosystem, co-produced regional events that build affinity for MongoDB across developer communities, maintained flawless documentation and reporting of all programs to ensure success, and have a stake in future programming

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 1273376024

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience. 

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 3263282084

Protecting and building a future shaped by original ideas, innovations, and creativity.

From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides an end-to-end brand integrity platform across e-commerce, social media and emerging AI platforms. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement so that brands can move faster, protect revenue, and preserve brand equity across every digital touchpoint. In a time when IP infringements pose an increasingly serious challenge, we believe that democratizing legal expertise and access to the latest in generative AI technology is critical for continuing to support the inventors, developers, and artists of the world who work tirelessly to deliver safe, high-quality products. Founded by Harvard Law graduates in 2020, MarqVision recently raised Series B, bringing total funding to $89M, and is backed by Y Combinator, Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, and Softbank. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world.

How You'll Make an Impact at MarqVision

마크비전은 온·오프라인 전 채널에서 발생하는 브랜드 위협 요소를 하나의 플랫폼에서 통합적으로 제어하여, 글로벌 브랜드의 신뢰를 보호하고 IP 비즈니스의 지속적인 확장을 지원하는 AI 기반 SaaS 기업입니다. 글로벌 IP 시장을 AI 기술로 선도하며 빠르게 성장하고 있는 마크비전에서, Account Executive는 단순한 제품 영업을 넘어 고객의 브랜드 리스크를 구조적으로 해결하는 핵심 파트너의 역할을 수행합니다. 마크비전의 혁신적인 솔루션을 통해 글로벌 브랜드들이 직면한 지식재산권(IP) 침해, 사칭, 그레이 마켓, 디지털 리스크 문제를 해결하며, 고객의 비즈니스 성장을 직접적으로 지원하게 됩니다. 전 세계에 분포한 글로벌팀과 협업하며, 잠재 고객 발굴부터 계약 체결까지 전체 세일즈 사이클을 리드하고, 뛰어난 Value Selling 기반의 전략적 제안을 통해 고객에게 실질적인 비즈니스 가치를 전달합니다. 빠르게 성장하는 시장과 조직 속에서 강한 오너십과 세일즈 이니셔티브를 발휘하며, 세일즈 커리어를 한 단계 도약시키고 싶은 분의 합류를 기다립니다.

What You’ll Achieve  

• 마크비전 솔루션의 신규 세일즈 기회 발굴부터 계약 체결까지 전 과정에 대한 전략을 설계하고 실행하며, 고객의 핵심 문제 해결과 비즈니스 성장을 주도합니다.
• Sales Development 팀과 긴밀히 협업하고 Self-Prospecting을 병행하여 전략적으로 가치 있는 고객을 발굴, 지속 가능한 고품질 세일즈 파이프라인을 구축합니다.
• 마크비전의 AI 기반 IP 보호 솔루션을 고객의 비즈니스 리스크와 ROI 관점에서 해석하는 Value Selling을 통해 실질적인 비즈니스 가치를 전달합니다.
• 고객의 의사결정 과정을 이끄는 데모 세션 및 전략적 비즈니스 미팅을 주도하여, 파이프라인을 실제 신규 매출로 전환합니다.
• 정확하고 체계적인 파이프라인 관리를 기반으로 딜을 안정적으로 클로징하며, 월간·분기별 매출 목표를 일관되게 달성합니다.
• Customer Success 팀과 협업해 기존 고객과의 장기적인 파트너십을 강화하고, Upsell 및 Cross-sell 기회를 발굴·확장합니다.

Skills You’ll Need to Bring 

• 7년 이상의 B2B 세일즈 경험을 바탕으로, 복잡한 고객 환경에서도 기회를 만들어 성과로 연결해 온 분
• 3년 이상의 SaaS 또는 IT Solution 세일즈 경험 보유하고, 기술 기반 솔루션에 대한 이해도를 갖추신 분
• 신규 로고 발굴에 강점을 지닌 세일즈로서, 주도적으로 파이프라인을 구축하고 확장해 온 분
• 고객의 니즈와 비즈니스 맥락을 정확히 파악해 솔루션 가치를 설득력 있게 전달하는 커뮤니케이션과 프레젠테이션 역량을 갖추신 분
• 전략적 사고를 바탕으로 KPI를 예측·관리하며, 높은 수준의 파이프라인 운영 경험을 보유하신 분

Nice to Have

• Value Selling에 대한 높은 이해와 Consultative Selling 마인드셋을 바탕으로, 고객의 비즈니스 맥락에서 문제를 정의하고 해결해 온 경험이 있으신 분
• MEDDICC 등 다양한 엔터프라이즈 세일즈 프레임워크에 대한 이해를 갖추고, 이를 실제 세일즈 프로세스에 적용해 본 경험이 있으신 분
• C-level 및 고위급 임원과의 커뮤니케이션·협상 경험을 통해 복잡한 의사결정 구조의 딜을 주도해 본 분
• 빠르게 변화하는 글로벌 SaaS 조직 환경에 유연하게 적응하며, 새로운 방식과 도전을 즐기는 분
• 지식재산권(IP) 분야에 대한 관심이 있거나, 관련 솔루션·비즈니스를 다뤄본 경험이 있으신 분

Additional Reference

• MarqVision Company Blog
• Leadership Team  

Be Part of the MarqVision Team

• 전 세계 10여 개국의 팀원들과 함께 글로벌한 임팩트를 만들어갈 수 있습니다.
• 유연근무제(8~10AM 출근)와 재택근무(주 2일)를 통해 최적의 업무 환경을 선택할 수 있습니다.
• 입사 시 미국 주식 기반의 스톡옵션을 제공합니다.
• 구성원들의 건강을 위해 정기 건강검진을 지원합니다.
• 개인의 성장을 위해 오피스에서 영어 회화 교육을 지원합니다.
• 오피스 출근 시 점심 식대를, 야근 시 저녁 식대 및 택시비를 지원합니다.
• 팀 빌딩을 위한 팀 단위 회식비를 지원합니다.
• 다양한 간식, 음료, 커피, 맥주 등을 제공합니다.

Interview Process

• Please submit all documents as a PDF file
• The interview process is as follows: Application Review > Screening Interview > Hiring Manager Interview >  Team Interview  > Culture Fit Interview > Case Study (optional) > Final Interview
• The interview process is subject to change.
• This is a full-time position with a 6-month probationary (trial) period
• Please ensure that all submitted documents are accurate. Any false information may result in the withdrawal of your acceptance or offer of employment.

Equal Opportunity

At MarqVision, we believe real growth comes with attracting the brightest minds, motivating them to succeed in their position, and ensuring plenty of fun along the way. If you think this position is for you, apply now! MarqVision is an Equal Opportunity Employer and encourages applicants of all backgrounds to apply. We are committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.

By applying for this role, you acknowledge MarqVision’s Global Recruiting Privacy Policy. Your privacy is important to us. Please review our Candidate Privacy Notice.

To protect and build a future shaped by original ideas, innovations, and creativity.

From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides an end-to-end brand integrity platform across e-commerce, social media and emerging AI platforms. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement so that brands can move faster, protect revenue, and preserve brand equity across every digital touchpoint. In a time when IP infringements pose an increasingly serious challenge, we believe that democratizing legal expertise and access to the latest in generative AI technology is critical for continuing to support the inventors, developers, and artists of the world who work tirelessly to deliver safe, high-quality products. Founded by Harvard Law graduates in 2020, MarqVision recently raised Series B, bringing total funding to $89M, and is backed by Y Combinator, Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, and Softbank. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world.

How You'll Make an Impact at MarqVision

As MarqVision’s global expansion continues to accelerate, the importance of a strong and efficient accounting function has never been greater. The Accounting Manager of APAC is a key member of MarqVision’s Finance organization and will be responsible for overseeing critical areas of revenue and general accounting operations across the APAC region. This includes revenue recognition for the Korea entity, Korean government contract programs such as KOIPA, MarqFolio Korea bookings, general accounting matters for APAC entities, including Korea and China, and participation in our ERP implementation with NetSuite.

This role will help drive financial efficiency through accurate accounting, strong operational execution, and seamless collaboration with both internal and external stakeholders. We are looking for someone who is excited about making a meaningful impact in scaling MarqVision’s accounting operations to support our continued global growth, while also gaining significant personal and professional development along the way.

What You'll Achieve

• Manage accounting for APAC entities, including Korea entity revenue recognition and general ledger activities.
• Prepare bank reconciliations, support Korean tax filings, manage local statutory audits, calculate and record transfer pricing entries, and perform other responsibilities assigned by the Corporate Controller.
• Participate in and support ERP implementation efforts, including NetSuite, as well as various accounting systems administration initiatives in collaboration with cross-functional stakeholders and the corporate accounting team.
• Oversee the China entity accountant.
• Maintain oversight of the Korea and China entity ledgers and report monthly results to corporate accounting for consolidation.
• Prepare balance sheet account reconciliations and flux analyses for APAC entities.
• Support ad hoc projects and other tasks as assigned by the Corporate Controller.

Skills You Bring

• Bachelor’s degree in a relevant field (e.g., Business, Accounting) or equivalent qualification.
• 5+ years of experience in accounting and accounting systems
• Proficient and experienced in ERP implementation (a plus if have NetSuite implementation experience) and accounting systems
• Highly detail-oriented, responsible, and equipped with logical and analytical thinking skills.
• Self-motivated professional with a proactive attitude and a strong desire to grow a successful accounting career.
• Excellent communication and interpersonal skills for effective cross-functional collaboration.

Nice to Have

• Experience with month-end close processes.
• Fluency in both Korean and English is highly preferred.
• Strong understanding of K-IFRS and U.S. GAAP accounting standards.
• Comprehensive understanding of SaaS business

Interview Process

• Please submit all documents as a PDF file
• The interview process is as follows
• Application Review > Screening Interview > Hiring Manager Interview >  Team Interview  > Culture Fit Interview > Case Study (optional) > Final Interview
• The interview process is subject to change.
• This is a full-time position with a 6-month probationary (trial) period
• Please ensure that all submitted documents are accurate. Any false information may result in the withdrawal of your acceptance or offer of employment.

Additional Reference

• MarqVision Company Blog
• Leadership Team

Be Part of the MarqVision Team

• 전 세계 10여 개국의 팀원들과 함께 글로벌한 임팩트를 만들어갈 수 있습니다.
• 유연근무제(8~10AM 출근)와 재택근무(주 2일)를 통해 최적의 업무 환경을 선택할 수 있습니다.
• 입사 시 미국 주식 기반의 스톡옵션을 제공합니다.
• 구성원들의 건강을 위해 정기 건강검진을 지원합니다.
• 개인의 성장을 위해 오피스에서 영어 회화 교육을 지원합니다.
• 오피스 출근 시 점심 식대를, 야근 시 저녁 식대 및 택시비를 지원합니다.
• 팀 빌딩을 위한 팀 단위 회식비를 지원합니다.
• 다양한 간식, 음료, 커피, 맥주 등을 제공합니다.

Equal Opportunity

At MarqVision, we believe real growth comes with attracting the brightest minds, motivating them to succeed in their position, and ensuring plenty of fun along the way. If you think this position is for you, apply now! MarqVision is an Equal Opportunity Employer and encourages applicants of all backgrounds to apply. We are committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.

By applying for this role, you acknowledge MarqVision’s Global Recruiting Privacy Policy. Your privacy is important to us. Please review our Candidate Privacy Notice.

Protecting and building a future shaped by original ideas, innovations, and creativity

From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides an end-to-end brand integrity platform across e-commerce, social media and emerging AI platforms. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement so that brands can move faster, protect revenue, and preserve brand equity across every digital touchpoint. In a time when IP infringements pose an increasingly serious challenge, we believe that democratizing legal expertise and access to the latest in generative AI technology is critical for continuing to support the inventors, developers, and artists of the world who work tirelessly to deliver safe, high-quality products. Founded by Harvard Law graduates in 2020, MarqVision recently raised Series B, bringing total funding to $89M, and is backed by Y Combinator, Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, and Softbank. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world.

How You'll Make an Impact at MarqVision

This role is a part of a Customer Success Team. Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. They oversee the lifecycle of customers from onboarding to renewal, act as a trusted partner to our customers, transforming their use of MarqVision into tangible business value.

What you’ll Achieve

• Build relationships with decision-makers and economic buyers to uncover business needs and priorities to establish a succession plan for your accounts
• Serve as the trusted point of contact for Marqvision’ customers throughout the lifecycle, beginning from the point of sale and extending through onboarding, business reviews, project success, and renewals
• Collaborate with the Marqvision Sales, Operation, Product teams in strategizing your accounts’ growth
• Proactively engage each account to identify risks and to ensure that every Marqvision functionality and offering is being leveraged, maximizing the value of each Marqvision subscription.
• Develop and maintain strong relationships at all levels within the customer organization.
• Execute Business Reviews, training, check-in calls, and feature implementation
• Assess client health and develop strategies to mitigate churn with proactive health plans
• Define timelines, milestones, and success criteria, while ensuring that they are successfully achieved
• Partner with engineering teams in architecting and orchestrating customer requests
• Working closely with Engineering, product management, customer support, and sales teams
• Establish and maintain relationships with key stakeholders to promote internal advocacy

Skills You'll Need to Bring

• 5+ years of relevant Customer Success and/or Account Management within SaaS field in the Korean Market 
• Proven experience with owning customer’s renewals and expansions
• Experience in leading junior members as a team lead or senior
• Excellent customer facing skills: training, coaching, discussion management, conflict resolution, and ability to creatively explain and present complex concepts in an easy to understand the manner
• Business fluent in English and native level of Korean
• Strong written and verbal communication skills in English, as well as business and technical acumen
• Have a positive, self-starter attitude with absolute willingness to go the extra mile and exceed expectations

Nice to Have

• A collaborative mindset and the ability to thrive in a fast-paced, dynamic environment, contributing as a team player
• Candidates with strong global organizational experience, either through living abroad or working in international environments or teams.
• Understanding of the software development lifecycle, legal tech, SaaS and/or related field
• Either a major in Law or 3+ years of experience in IP/Legal sectors
• Enterprise Account Management and Customer Success Management experience in the Korean Market
• Productivity tools implementation experience (e.g. Project management tools, BI, others)

Additional Reference

• MarqVision Company Blog
• Leadership Team  

Be Part of the MarqVision Team

• 전 세계 10여 개국의 팀원들과 함께 글로벌한 임팩트를 만들어갈 수 있습니다.
• 유연근무제(8~10AM 출근)와 재택근무(주 2일)를 통해 최적의 업무 환경을 선택할 수 있습니다.
• 입사 시 미국 주식 기반의 스톡옵션을 제공합니다.
• 구성원들의 건강을 위해 정기 건강검진을 지원합니다.
• 개인의 성장을 위해 오피스에서 영어 회화 교육을 지원합니다.
• 오피스 출근 시 점심 식대를, 야근 시 저녁 식대 및 택시비를 지원합니다.
• 팀 빌딩을 위한 팀 단위 회식비를 지원합니다.
• 다양한 간식, 음료, 커피, 맥주 등을 제공합니다.

Interview Process

• Please submit all documents as a PDF file
• The interview process is as follows
• Application Review > Screening Interview > Hiring Manager Interview >  Team Interview  > Culture Fit Interview > Case Study (optional) > Final Interview
• The interview process is subject to change.
• This is a full-time position with a 6-month probationary (trial) period
• Please ensure that all submitted documents are accurate. Any false information may result in the withdrawal of your acceptance or offer of employment.

Equal Opportunity

At MarqVision, we believe real growth comes with attracting the brightest minds, motivating them to succeed in their position, and ensuring plenty of fun along the way. If you think this position is for you, apply now! MarqVision is an Equal Opportunity Employer and encourages applicants of all backgrounds to apply. We are committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.

By applying for this role, you acknowledge MarqVision’s Global Recruiting Privacy Policy. Your privacy is important to us. Please review our Candidate Privacy Notice.

Protecting and building a future shaped by original ideas, innovations, and creativity.

From counterfeits and pirated content to fraudulent sites and unauthorized sellers, MarqVision provides an end-to-end brand integrity platform across e-commerce, social media and emerging AI platforms. Our AI-powered managed service platform for brand control and intelligence enables rapid, scalable enforcement so that brands can move faster, protect revenue, and preserve brand equity across every digital touchpoint. In a time when IP infringements pose an increasingly serious challenge, we believe that democratizing legal expertise and access to the latest in generative AI technology is critical for continuing to support the inventors, developers, and artists of the world who work tirelessly to deliver safe, high-quality products. Founded by Harvard Law graduates in 2020, MarqVision recently raised Series B, bringing total funding to $89M, and is backed by Y Combinator, Peak XV (formerly Sequoia Capital India), HSG (formerly Sequoia Capital China), Salesforce Ventures, Altos Ventures, DST Global Partners, and Softbank. Recognized with an LVMH Innovation Award and the Inc 5000 Fastest Growing Companies award in 2025, MarqVision continues to push boundaries in brand control, ensuring that innovation, creativity, and trust remain safeguarded in a rapidly evolving digital world.

How You'll Make an Impact at MarqVision

As a Customer Onboarding Specialist at MarqVision, you will play a critical role in shaping the first experience new clients have with our brand protection platform. In the process of a new customer signing their contract, you’ll be the one who assesses their needs, sets up their account, configures our tools to match their enforcement goals, and ensures everything is running smoothly before handing off to our operations team. Working closely with Sales, Customer Success, and Operations, you’ll coordinate across teams and regions to deliver a seamless onboarding experience. No two customers are the same, and you’ll adapt your approach to each one.

What you’ll Achieve

• Coordinate and deliver pre-sales assessments to AEs and clients.
• Assess new customer needs during and after contract signing to define the scope of brand protection services, success metrics, and the right product configuration for their specific enforcement challenges.
• Recommend the appropriate service package based on abuse types, customer IPR, and relevant enforcement volume.
• Closely communicate with customers and internal teams to walk customers through the onboarding process, gather requirements, and communicate next steps clearly.
• Align customer expectations with our service scope, ensuring customers understand what to expect before their account transitions to our operations team.
• Build and improve internal process documentation and standard operating procedures, as well as help train team members on updated workflows.
• Manage a pipeline of onboarding requests from sales teams across multiple global regions, prioritizing time-sensitive deliverables and meeting deadlines.
• Coordinate with external partners and internal teams (including Product and Engineering) to ensure smooth execution and escalate issues as needed.
• Maintain detailed onboarding records and reports, contribute to ongoing process improvements that make the team more efficient and scalable.

Skills You Bring

• 3+ years of experience in customer onboarding, implementation, project management, or customer success–ideally in a SaaS or tech environment.
• Interest in or exposure to brand protection, intellectual property, e-commerce, or online marketplaces is a plus (no deep expertise required; we’ll teach you the domain).
• Excellent organizational skills with the ability to juggle multiple customer projects at different stages simultaneously, across global time zones.
• Strong communication skills (verbal and written) with the ability to lead customer-facing meetings, present scoping findings, and build trust with stakeholders.
• Detail-oriented with the ability to follow structured processes accurately; comfortable working with dashboards, data, and operational metrics.
• Proactive, solutions-oriented mindset with a bias toward process improvement.
• Collaborative and adaptable, comfortable working cross-functionally across Sales, Customer Success, Operations, and Product teams.
• Tech-savvy and a fast learner—you’ll be trained on our internal tools and platform, so what matters most is your ability to pick things up quickly.
• Bilingual proficiency in Korean and English required; the role involves daily communication with both Korean-based teams and global stakeholders.

Nice to Have

• Experience with SaaS customer onboarding, implementation, or customer services.
• Familiarity with e-commerce platforms, online marketplaces, or brand/IP-related tools and databases.
• Experience creating or maintaining process documentation, training materials, or SOPs.
• Comfortable working with both technical and non-technical stakeholders across different teams and regions.

Interview Process

• Please submit all documents as a PDF file
• The interview process is as follows
• Application Review > Screening Interview > Hiring Manager Interview >  Team Interview  > Culture Fit Interview > Case Study (optional) > Final Interview
• The interview process is subject to change.
• This is a full-time position with a 6-month probationary (trial) period
• Please ensure that all submitted documents are accurate. Any false information may result in the withdrawal of your acceptance or offer of employment.

Additional Reference

• MarqVision Company Blog
• Leadership Team  

Equal Opportunity

At MarqVision, we believe real growth comes with attracting the brightest minds, motivating them to succeed in their position, and ensuring plenty of fun along the way. If you think this position is for you, apply now! MarqVision is an Equal Opportunity Employer and encourages applicants of all backgrounds to apply. We are committed to building a diverse and inclusive workforce that reflects the customers and communities we serve.

By applying for this role, you acknowledge MarqVision’s Global Recruiting Privacy Policy. Your privacy is important to us. Please review our Candidate Privacy Notice.

Location: Seoul

Market: South Korea

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Korean

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Seoul #Busan #South Korea

Location: Seoul

Market: South Korea

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Korean

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Seoul #Busan #South Korea

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

Cast AI Technical Account Management

Cast AI is expanding its Customer Success presence in South Korea, one of our key growth markets in APAC, and we're looking for a Senior Technical Account Manager to manage important customers in this region.

As a Senior TAM, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one.

A Glimpse into the Customer Success Team

Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform.

Requirements:

• Located in Seoul.
• Business-level fluency in English; Korean fluency required for customer-facing work.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of hands-on experience working with Kubernetes in production environments, including deep expertise in cluster architecture, workload optimization, and incident resolution.
• CKA, CKAD, CKS, or equivalent advanced certifications strongly preferred.
• 5+ years of professional experience in cloud computing across one or more major platforms (AWS, Azure, GCP), with demonstrable expertise in cost optimization, infrastructure design, and FinOps principles.
• Proven track record of owning enterprise accounts end-to-end — including renewals, expansion, and executive relationship management.
• Ability to lead technical discussions at the architect and VP level, as well as translate complex infrastructure concepts for business stakeholders.
• Strong executive presence, outstanding written and verbal communication skills, and the ability to operate autonomously in a fast-paced, distributed environment.
• Prior experience in a technical pre-sales, solutions architecture, or senior TAM capacity at a cloud-native or SaaS company is a strong plus.

Responsibilities:

• Technical Leadership - Serve as the primary technical authority for your portfolio, acting as the first point of escalation and an extension of your customers' engineering teams.
• Strategic Account Ownership - Build and maintain executive-level relationships; develop multi-year account plans that align Cast AI's roadmap to customer business outcomes.
• Customer Onboarding - Lead complex technical onboarding across enterprise-scale Kubernetes environments, coordinating cross-functionally with engineering, product, and support.
• Renewals & Expansion - Own the renewal process and proactively identify and execute upsell and cross-sell opportunities in partnership with Account Executives.
• FinOps Business Reviews - Lead monthly and quarterly business reviews (remote and in-person), presenting cost savings, automation outcomes, and strategic recommendations backed by data.
• Voice of the Customer - Synthesize customer feedback into actionable product insights; act as an internal advocate influencing Cast AI's roadmap.

What’s in it for you?

• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• 1-2 additional interviews based on the role
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
#LI-Remote

회사 소개 

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.

쿠팡이츠(Coupang Eats)는 쿠팡의 음식 배달 서비스이자,대한민국에서 빠르게 성장하고 있는 배달 서비스입니다. 2019년 국내 배달 업계에 혜성처럼 등장한 쿠팡이츠는 2024년 ‘무제한 무료배달’로 세상을 다시 한번 놀라게 했습니다. 고객에게 최상의 배달 경험을 선사하기 위해 끊임없이 노력한 결과물입니다.

지금껏 선보인 혁신은 시작에 불과합니다. 세상 모든 사람들이 더 좋은 식사를 경험할 수 있도록 더 나은 미래를 향한 도전을 멈추지 않겠습니다. 쿠팡이츠는 구성원들의 역량을 높일 수 있는 기회를 제공합니다. 분야별 전문가들과 함께 비즈니스를 성장시키고 싶다면, 지금 바로 쿠팡이츠에 합류하세요.

직무 소개 

쿠팡이츠 Key Account Manager는 단순한 세일즈를 넘어, 브랜드의 핵심 문제를 정의하고 데이터 기반 전략으로 실질적인 성과를 만들어내는 역할입니다.

이미 시장 상위권에 있는 브랜드이더라도, 고객 행동 데이터, 운영 지표, 채널 믹스를 깊이 분석하면 여전히 개선 가능한 지점과 성장 기회가 존재합니다.
이 포지션은 그런 기회를 발굴하여 브랜드의 중장기 목표에 부합하는 실행 전략으로 전환하고, CEO 및 주요 의사결정자와 직접 소통하며 결과를 만들어냅니다.

비즈니스와 데이터, 전략과 실행을 연결하며 실제 임팩트를 만들어보고자 하는 분들을 찾고 있습니다.

업무 내용 

• 브랜드별 비즈니스 목표 및 현황 분석을 통한 핵심 Problem Statement 정의
• 주문 데이터, 고객 행동, 운영 지표 등을 기반으로 한 데이터 기반 성장 전략 수립
• 온·오프라인 및 딜리버리 채널 믹스 관점에서의 전략적 의사결정 지원
• 단순 프로모션 제안이 아닌, 목적 중심의 문제 해결형 솔루션 설계
• 브랜드 CEO 및 주요 의사결정자 대상 전략 제안 및 설득
• 내부 전략팀, 데이터팀, 광고·프로모션 조직과의 협업을 통한 실행 및 성과 관리
• 담당 브랜드의 핵심 KPI 관리

자격 요건 

• 전략 Account Management 또는 Data-driven B2B 세일즈 경험 8년 이상인 분
• 고객 또는 파트너의 문제를 구조적으로 정의하고, 실행 전략으로 연결해본 경험 보유하신 분
• 데이터 분석 결과를 바탕으로 의사결정자 설득 및 성과 창출 경험 보유하신 분
• 숫자와 스토리를 함께 활용한 커뮤니케이션 역량 갖추신 분
• 빠르게 변화하는 환경에서도 주도적으로 업무를 추진할 수 있는 분
• 다양한 이해관계자와의 협업 경험을 보유하신 분

우대 사항 

• 대형 플랫폼, B2B SaaS, 전략 컨설팅, Customer Success, Strategic Sales 경험 있으신 분
• CEO/임원급 커뮤니케이션 경험 있으신 분
• 단기 성과뿐 아니라 중·장기 성장 전략 수립 경험 있으신 분
• 복잡한 비즈니스 문제를 실질적인 실행 과제로 전환하는 데 강점이 있는 분

전형 절차 및 안내 사항 

• 전형 절차 
  • 서류전형 - 1차 화상면접 - 2차 화상면접 – 최종 합격
  • 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
  • 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 

참고사항  

• 본 공고는 모집 완료 시 조기 마감될 수 있습니다.  

• 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.  

• 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. 

• 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.  

• 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다 . 

• 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다.   

개인정보 처리방침 

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. 
• https://www.coupang.jobs/kr/privacy-policy/  

서류반환정책  

1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다.  
2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.  
3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.  
4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.  
5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다. 

The Impact You’ll Be Contributing to Moloco: 

As an Implementation Manager in Korea, you will be at the front lines of driving growth for Moloco Ads in the region - helping identify and engage high-potential advertisers, supporting the early stages of new business development, and assisting Implementation Managers in getting new clients live on the platform. This is a role for someone early in their career who brings strong curiosity, sharp analytical instincts, and real ownership. Industry experience is not required - we're looking for the mindset and the drive to grow fast in a high-impact environment.

The Opportunity: 

Pipeline & Market Development

• Research and identify high-potential advertisers and verticals in the Korean digital ecosystem - including mobile app, gaming and consumer.
• Maintain a structured view of the prospect landscape and share market insights with New Business Sales and Marketing to strengthen top-of-funnel pipeline.
• Support New Business Managers in outreach, account prioritization, and meeting preparation - helping translate market signals into actionable sales opportunities.
• Track and document prospect activity, pipeline status, and follow-up actions to keep internal teams aligned and moving.

Implementation & Onboarding Support

• Assist Implementation Managers with new advertiser onboardings — including coordinating kick-off logistics, tracking setup milestones, and following up on open items.
• Help maintain implementation documentation, account trackers, and onboarding templates that keep workflows organized and repeatable.
• Monitor early campaign performance and flag anomalies or setup issues to the IM team for timely resolution.
• Coordinate between advertisers, agency partners, and internal teams to ensure smooth communication throughout the onboarding process.

Data & Reporting

• Pull and organize campaign performance data to support business reviews, internal reporting, and client-facing updates.
• Identify trends and surface early insights that help the team make faster, better-informed decisions.
• Support the development of dashboards and reporting cadences that give the team real-time visibility into pipeline and implementation health.

Learning & Growth

• Develop a strong working knowledge of Moloco's platform, products, and the broader mobile advertising ecosystem.
• Bring a proactive, solution-oriented mindset - ask good questions, seek feedback, and look for ways to improve how the team operates.
• Contribute to internal documentation and playbooks, helping the team build scalable processes as the Korea business grows.

How Do I Know if the Role is Right For Me? 

Experience & Background

• 2+ years of experience in a business, analytical, or client-facing role - consulting, sales, operations, or a related field.
• Exposure to digital advertising, mobile apps, or ad tech is a plus, but not required. We care more about your potential than your resume.
• Comfortable working with data and tools like Excel, Google Sheets, or basic BI and AI platforms to organize information and draw insights.

Skills & Mindset

• Highly organized and detail-oriented - you don't let things fall through the cracks, and you take ownership of your work end to end.
• Clear communicator - written and verbal - with the ability to keep multiple stakeholders informed and aligned.
• Analytically curious: you're drawn to data, ask 'why' naturally, and want to understand what's driving outcomes.
• Fast learner who thrives in ambiguous, fast-moving environments and actively seeks feedback to improve.
• Collaborative and low-ego - you're here to help the team win, not to protect your lane.

#LI-ONSITE

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?

If so, this Project Manager, Client Service position at Guidepoint may have your name on it. 

This is a hybrid role based in Seoul.

What You'll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Work with and manage a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
• Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client project
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
• Work with other Project Managers on the team to provide industry guidance for projects and workshops

What You Have:

• Bachelor’s degree
• Native Level of Korean and fluency in English
• 3+ years of experience client or account management experience
• Previous project management and/ or people management experience
• Experience working in market research, agency, or consulting industries is preferred
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Hybrid work environment, 2 days work from home
• Competitive compensation
• Generous paid annual leave 
• Casual and entrepreneurial work environment
• Central office location

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

#LI-DN1

#LI-HYBRID

The Opportunity: Grow with Teads

At Teads, we don’t just deliver ads; we create experiences. We believe that a flawless client journey is built on precision, partnership, and innovation. We are looking for a Customer Experience Executive who is eager to break into the world of digital media and AdTech.

This isn’t a role where you sit and observe. You’ll be hands-on from day one, learning how digital advertising campaigns come to life; from idea to execution to results.

If you’re someone who loves solving problems, working with data, and seeing your work translate into real outcomes, you’ll fit right in.

What You’ll Do (Your Learning Journey)

Within our Campaign Management team, you’ll be the "bridge" between our technology and our clients. You will manage two main types of work:

1. Empowering Clients (Self-Serve)

• Onboarding Support: Help clients get comfortable with our world-class Teads Ad Manager.
• Tech Guide: Provide guidance on campaign setup, tracking, and Brand Safety.
• Data Detective: Analyze performance data to find trends and insights that help our clients grow.

1. Driving Success (Managed Service)

• Full Lifecycle Management: Take ownership of campaigns from the initial setup to the final report.
• Optimization: Monitor how campaigns are "pacing" (spending) and tweak them to ensure they hit the client's goals.
• Reporting & Insights: Create visual proof of success and weekly reports that show our clients the value we deliver.

1. Collaboration & Growth

• Partner with Creative, Sales, and Insights teams to ensure every campaign runs smoothly.
• Participate in internal knowledge-sharing sessions (we’re all about learning from each other!).
• Help Account Managers plan for future campaigns using data from the past.

About You

We hire for potential, attitude, and curiosity. You are a great fit if:

• Educated & Eager: You have a degree in Advertising, Media, Marketing, Business, Communications, or a related field.
• Digitally Savvy: You have a foundational understanding of the digital landscape. (Internship experience at an agency, DSP, or AdTech firm is a huge plus!)
• The Precisionist: You take pride in "measure twice, cut once" work. You enjoy getting the small things right.
• A Natural Communicator: You can explain complex ideas simply and enjoy building relationships.
• Tech-Curious: You aren't afraid of learning new platforms like Salesforce, Ad Servers, or Verification tools.
• Problem-Solver: You don’t just see a hurdle; you look for a way over it.

As a Manager, Sales Development, you will hire, mentor, develop, and grow a team of Sales Development Representatives. This role impacts one of the largest lines of business in the company through prospect generation and sales pipeline volume, and contributes to molding the future Account Executives and leaders of our sales organization. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. 

What You’ll Do: 

• Hire, oversee, and train a team of Sales Development Representatives (SDR)
• Facilitate the ramp up for all new team members, teaching them how to assess company needs, cater strategically to each prospect, and handle potential objections
• Motivate your team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals
• Provide growth opportunities for SDRs to develop into full-cycle sales representatives
• Develop and maintain accurate team forecasts for the senior leadership team

Who You Are: 

• Experienced in hi-tech direct sales
• Motivated by helping people grow
• Familiar with SaaS/Cloud and Salesforce 
• Proven in your written and verbal communication
• Passionate about coaching, mentorship, and team management
• Able to work cross-functionally, leveraging your organizational and time management expertise

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our existing customer base through on-boarding, up-selling and cross selling. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

Partner with the sales team to ensure smooth transition and onboarding experienceProactively build relationships with customers to create mutual trust  Successfully carry-out the full-sales cycle for any growth opportunities in existing customer accountsAct as advisor to customers to ensure they’re leveraging the Datadog solution effectivelyMonitor and identify usage trends to uncover renewal risks and promote greater adoption ratesCollaborate cross-functionally across internal Datadog teams (Support, Product, Finance, and Legal)

Who You Are:

A strong communicator with excellent attention to detailMotivated by building long-term and long-lasting relationshipsDriven by the opportunity to make a visible impact with your work5+ years of experience in a customer account facing roleCustomer-minded, always aiming to provide the most value possibleExcited by working in an ever-evolving and fluid solution focused environmentExperienced in negotiating contract terms and overcoming pricing objections without direct guidance for up-sell and cross sell activities

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

Best-in-breed onboardingSales training in MEDDIC and Command of the MessageAn inclusive company culture, opportunity to join our Community GuildsIntra-departmental mentor and buddy program for in-house networkingContinuous professional development, product training, and career pathingNew hire stock equity (RSU) and employee stock purchase plan (ESPP)Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

회사 소개

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 
쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 
쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 

조직 소개

팀 소개

업무 내용   

• 깊이있게 방대한 수치를 분석하여 광고주의 투자성과 분석을 지원하고, 수치에 기반한 가치를 제안하여 광고주 비지니스 성장을 도모
• 광고주의 목적/KPI 달성을 위해 쿠팡 전체 광고 상품을 활용, 최적의 미디어플랜 개발
• 쿠팡 내 광고 성과 개선을 위한 실적 분석, 캠페인 최적화, 쿠팡 내 다양한 수치를 바탕으로 한 전략 컨설팅 제공
• 광고 성과 컨설팅 외에도 광고주의 쿠팡 내 비즈니스 목표 달성을 위한 상품 경쟁력 진단, 신제품 조기 활성화, 수요 예측 컨설팅 제공
• 주, 월 및 분기 단위로 성과 리포트 제공

​

자격 요건

• 6년 이상 경험이 있으신 분으로, 카테고리 트렌드 분석, 전략 제안이 가능하신 분
• 성과 지향적인 조직에서 개인 성과 KPI 기반으로 목표 달성을 위한 플래닝이 가능한 분
• 미디어 플랫폼/광고주 마케팅팀/에이전시에서의 광고주/에이전시 직접대면 (1:1) 광고 컨설팅/파트너십/영업 경험을 가지고 계신 분
• 광고 경험이 없으시더라도 유통사 MD 경험 혹은 광고 대행사 이력 혹은 제조사, 브랜드사에서 쿠팡 영업(상품 판매, 광고운영)을 진행해본 경험이 있는 분
• 리테일 생태계에 대한 심층적인 이해를 바탕으로 한 기획/운영/리포트까지의 업무프로세스에 대한 구체적인 지식을 가지고 계시는 분
• 효과적인 커뮤니케이션, 프레젠테이션 및 협상 능력으로 복잡한 아이디어를 비즈니스 파트너에게 간단명료한 용어로 전달할 수 있는 능력을 가지신 분

우대 사항

• 지표 분석에 능하고, 분석결과를 활용한 광고 마케팅 전략 수립 능력이 있으신 분
• 성과 개선 포인트를 구조화하여 제안할 수 있는 분
• 엑셀, 파워포인트 등 MS Office 툴 활용한 성과 리포트 작성, 데이터를 논리적으로 정리하여 스토리라인 자료 만들 수 있는 분
• 쿠팡 광고 상품을 활용한 풀퍼널 마케팅 미디어 플랜 제시 경험 가능하신 분

근로조건

• 고용형태: 정규직 (수습기간 12주)
• 급여: 면접 후 결정
• 근무지: 쿠팡 잠실 본사 (송파대로 570) 
• 근무일정: 월 ~ 금 / 9:30 ~18:30

전형 절차 및 안내 사항

전형 절차

• 서류전형(리크루터 사전인터뷰) - 전화면접 - 화상면접 - 처우 협상 - 최종 합격
• 전형 절차는 직무 별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.
• 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내드립니다.

참고 사항

• 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
• 고용형태는 수습기간 12주를 포함한 정규직입니다.
• 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
• 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
• 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반 사정을 고려하여 변경될 수 있습니다.
• 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다 .
• 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다.

개인정보 처리방침

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.
• https://www.coupang.jobs/kr/privacy-policy/

서류 반환 정책

• 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
• 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
• 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 이메일 (recruitingops@coupang.com)로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
• 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
• 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.

Responsibilities

We are looking for an exceptional Commercial Account Executive to join our growing team in Korea. You will also be responsible to:

• Hunting and acquiring new commercial/mid-market enterprise logos in the fast-growing South Korea market, with a primary focus on new business development

• Building and executing a comprehensive territory plan targeting some of the largest enterprises in South Korea

• Selling both directly and through channel partners to maximize market penetration

• Multi-threading with C-level executives across business units in your target accounts, working alongside our SDRs, partner sales, and marketing teams

• Reporting to the Regional Sales Manager while maintaining autonomy in your day-to-day approach

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of experience in a full cycle, closing role with a proven hunter mentality

• Demonstrated success in acquiring new enterprise logos and building territories from the ground up

• Experience handling and owning relationships with enterprise companies, preferably in the South Korea market

• Proven track record of consistently meeting or exceeding quota

• Fluent in both Korean and English

Soft Skills / Personal Characteristics

• First and foremost, you're a hunter and a salesperson. You thrive on the challenge of breaking into new accounts and winning new business in an evolving, fast-growing environment. You don't like to sit back and enjoy the comfort of a large corporate.

• You're coachable and possess excellent listening skills. You're open to feedback, willing to adapt your approach, and flexible in responding to changing market dynamics.

• You're collaborative but not a lone wolf. You know how to play as a team and craft large complex deals by pulling in colleagues with whom you've built trust.

• You're comfortable with the natural ambiguity of a startup environment and not reliant on corporate safety nets.

• You demonstrate resilience and persistence in pursuing new opportunities while maintaining a customer-centric approach.

(REQ ID: 2585)

Responsibilities

We are growing our Enterprise CS team and looking to add an exceptional Enterprise Customer Success Manager. In this role, you will work with our Enterprise customers and ensure their success via the rapid adoption of the Workato Intelligent Automation Platform. As an Enterprise Customer Success Manager, you will play an integral role in our business as a trusted customer advisor and serve as the customer advocate liaison between customers and internal teams, including Sales, Solution Consulting, Professional Services, Product, and Marketing, among others.

In this role, you will also be responsible to:

• Own a portfolio of assigned accounts that may vary in market size, industry, and complexity, with a focus on ensuring value realization through the use of the Workato platform, increasing adoption across a variety of business and functional units, ensuring retention, supporting growth, and overall customer satisfaction

• Develop a strong command of Workato’s unique value propositions, the business value our key capabilities drive, our approach to Enterprise Automation, our customer use cases/success stories, and our best practices. Leverage the aforementioned knowledge and your technical Workato product expertise to guide the customer on their Enterprise Automation journey.

• Develop and maintain strategic business relationships with enterprise customers to drive adoption, assess and evangelize value received, and assist in revenue expansion. Establish regular touchpoints with the assigned customers per established practices to review progress against strategic business and technical product objectives 

• Develop and maintain engagement with senior customer executives to understand their strategic objectives and position Workato for their transformation initiatives, including delivering Customer Objectives reviews, Executive Business reviews, etc.

• Develop a deep understanding of a customer's business, use cases, and desired outcomes to guide them to achieve these via Workato’s product and services. Develop and drive programs to increase usage of the product within the current (landed) group and expand usage to other business groups/functions

• Create customer assets, including a Joint Success Plan, to be leveraged by our sponsors, outlining progress with Workato mapped to their business initiatives, value, deployment plans, etc.

• Monitor customers' achievement of desired outcomes and value, consistently and effectively telling the story of these both to internal stakeholders and externally to key customer stakeholders

• Be the expert in deployment models and governance structures and share best practices from a business and technical perspective

• Serve as the primary point of escalation when customer issues arise and effectively prioritize/orchestrate resolution of customer requests or issues

• Develop trusted and collaborative relationships with internal stakeholders and business partners; and champion customers internally to mitigate risk, improve customer experience, drive to value outcomes, and unlock growth

• Professionally manage your book of business and provide periodic and accurate reporting, develop growth and risk mitigation plans, following our playbooks, best practices, and documentation requirement

• Contribute to the development of Customer Success practice, develop playbooks, and drive process innovation and operational efficiency

Requirements

Qualifications / Experience / Technical Skills

• BS or equivalent education

• 7+ years of professional experience in consulting, customer success, client relationship, or technical account management roles with a demonstrated track record of increasing adoption, revenue retention, and customer satisfaction. Experience managing a portfolio of enterprise accounts, with account ARR ranging from ~$200k to multi-million ARR across the Forbes Global 2000 companies

• Track record of successfully navigating ambiguity, building consensus, fostering accountability, and working with urgency to deliver customer outcomes

• Strong written and oral presentation skills, with the ability to effectively engage both business and technical stakeholders (from Developer to C-level)

• Confidence in serving multiple customer stakeholders and working to build communities of champions/advocates across large organizations

• Experience in Integration and/or business automation. Awareness of processes and roles in these domains would be a plus: People (HR), Finance, Marketing, Sales, and Post Sales Customer Organizations

• Preference will be given to candidates who:

  • Have prior experience as an Account Manager, Senior Member of SI/consulting firms, or CSM in hyper-growth horizontal SaaS/iPaaS companies preferred

  • Have prior experience in leading/driving/consulting in Digital Transformation initiatives

  • Korean Native. English speaker

•  An estimated 25% travel is required.
  

Soft Skills / Personal Characteristics

• Ability to develop an understanding of large complex businesses with many stakeholders

• Comfortable operating with revenue targets

• Strong sense of customer empathy and customer-centricity

• Grit and resilience to manage occasional tough & complex situations

• Excellent interpersonal and communication skills

• Strong problem-solving and analytical thinking

• Project management and storytelling skills

• Entrepreneurial drive and comfort working in ambiguous, quickly changing environments

• A passion for and belief in the power of automation to drive business value

• Project management and storytelling skills

• Have a keen intellectual curiosity, a detailed orientation approach, and possess analytical abilities

• Passion for technology, enjoy learning new solutions and capabilities, and translating these into solutions that drive business value for customers

• Be a self-motivated team player who loves to drive Impact beyond their current role

• Show an appreciation for nuance and a desire to build consensus in a diverse and multicultural environment

(REQ ID: 2641)

We're looking for a motivated self-starter who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with technology products and services, possesses the ability to convey complex technical concepts to non-technical stakeholders, and has a proven track record of success managing executive and C-level relationships at large and dynamic corporations.

Full time | Hybrid | Seoul 

What you’ll do:

1. Manage Payoneer’s Enterprise client relationships at the senior level through understanding clients’ business, payment needs & flows, growth opportunities.
2. Develop client retention and growth strategies for your managed client portfolio with various digital commerce verticals (e.g. Social streaming, eCommerce, freelancing, content distribution, and others).
3. Develop and drive the overall long-term strategy for accounts, aligned to client business objectives, while prioritizing cross and up sell opportunities.
4. Negotiate commercial & contractual terms, and work collaboratively with key internal stakeholders to execute on revenue goals and growth objectives.
5. Conduct regular business reviews with clients to establish growth goals, and track performance against jointly agreed objectives.
6. Take ownership of client health by demonstrating accountability, adaptability, and problem-solving skills, ensuring that clients receive optimal support and service.
7. Leverage market, competitive, and proprietary data to inform decision-making, providing a comprehensive view of the client’s status and future opportunities.
8. Actively participate in internal review forums, presenting account plans for approval and soliciting support from management and other key business stakeholders.
9. Identify potential new product and service opportunities, providing strategic input to product and R&D teams to enhance offerings with a long-term focus.
10. Effectively communicate Payoneer’s value proposition during account review processes, prioritizing initiatives that align with client and company goals.

What we’re looking for:

1. Bachelor’s degree or above, overseas education background preferred.
2. 8+ years of experience in a client facing role in high growth technology firms, ecommerce/payments firm, fintech space or in a financial institution
3. Ability to work with global cross teams, including sales/bd, finance, marketing, risk, customer care, legal, product, professional services, and compliance
4. Expert communicator who is motivated to own all aspects of the client relationship and be the client’s advocate within Payoneer
5. Excellent phone manner and presentation skills and able to productively facilitate meetings with up to 20 participants
6. Able to travel to clients on frequent basis
7. Creative problem solver with the ability to think out of the box but also to know how to plan, prioritize, and execute on strategies to meet client needs and revenue goals
8. Excellent written and verbal skill in both Korea, English and Japanese/ Mandarin

#LI-SL3

We are looking for an intelligent and highly driven Sales Professional to join our South Korea Sales Team. In this role, you will be responsible for selling Cato’s solutions to prospective and existing customers across your region. This is an opportunity to join a SASE Rocket Ship and to take part in making the Future of Cloud Security and SD-WAN Today.

Responsibilities:

• Building and maintaining a sales pipeline sufficient to achieve/exceed quota objectives
• Proven ability to accurately forecast monthly and quarterly sales revenue, as well as, effectively run and manage all aspects of the sales cycle
• Developing your assigned territories and maintaining key relationships with existing and/or potential partners
• Conducting target account prospecting and sales calls/demos onsite and over the phone

Requirements:

• 5 to 10+ years of Field and Remote sales experience with consistent over-achievement of quotas
• Prior experience selling Networking and/or Security solutions to C-Level and Technical Buyers
• Track record of collaborating and demonstrated success in Sales Organisations that fostered teamwork
• Willingness to work very hard to make exceptional success happen
• Experience in selling cloud based solutions - Advantage
• Computer Science or Engineering degree or work experience - Strong Advantage

 #LI-NH1

About The Role:

• Manage Fever’s biggest partners and their events/projects across all verticals (such as large exhibitions, music festivals,  immersive experiences, permanent/renowned attractions, and sports) ensuring strong, long-term relationships and consistent performance growth.
• Oversee the entire lifecycle of each partner event  and projects, coordinating with cross-functional teams (Sales, Marketing, Operations, Legal, Finance) to ensure seamless and timely execution, tracking all actions and progress.
• Forge strong, strategic relationships with partners by understanding their unique needs and objectives, acting as a trusted advisor, and leveraging Fever’s extensive expertise to help them achieve their goals. Anticipate partner needs and proactively address challenges, collaborating with internal teams to develop effective solutions that align with Fever's mission and enhance overall partner satisfaction.
• Drive partner performance by establishing KPIs, implementing data-driven strategies for continuous growth, and tracking performance metrics through regular updates and insights. Prepare comprehensive reports that highlight key achievements and identify areas for improvement.
• Gather feedback from partners on Fever’s products and services, translating insights into actionable recommendations for product, marketing, and operational improvements. 
• Grow into a team manager role by providing leadership and mentorship to Project Managers as they join your team. Foster a collaborative environment, conduct training sessions, and support their professional growth to enhance their ability to manage partnerships effectively.
• Get a 360 degree knowledge of all Fever teams and processes.

About You:

• 6+ years in project management or management consulting. 
• Fluent in Korean and English is a must. Fluency in other languages is a plus.
• Strong stakeholder management skills. Strong communication skills and a proven track record of building positive working relationships.
• Analytical, organized & solutions oriented. Ability to handle large amounts of work in parallel work-streams.
• Curious and keen to push boundaries and try new concepts
• Thrives for excellence within your own work and of others
• Ability to think strategically when faced with key challenges with our partnerships and when leveraging our proprietary data. 
• Collaborative and willing to get hands dirty
• MBA highly valued 

Benefits & Perks:

• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people.
• English and Spanish Lessons fully paid by Fever.
• Meal allowance: Out of your monthly salary, KRW 200,000 is paid as a Meal allowance concept, so this amount is tax-free and improves your purchasing capacity.
• Retirement pension plan:  With our DC (Defined Contribution) retirement pension plan, we contribute 9% of your monthly salary to your personal retirement account. The funds are yours to manage and invest based on your goals and risk profile.
•  20 working days of annual leave per year.
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Home office friendly!

#LI-Hybrid 

About Seoul

Applied Intuition entered the Korean market in 2020. The team has rapidly grown over the past few years and established strategic relationships with major Korean automotive OEM customers. Based in Gangnam, the Seoul site consists of more than 10 employees who previously come from LG, Ansys, Unity, and other renowned companies. 

About the role

We are looking for a Technical Program Manager to drive business-critical multi-disciplinary engineering projects from concept through execution. This role will leverage strong leadership, communication, planning, and engineering skills to help us manage the increased complexity of our releases and customer requests. Our ideal candidate has lots of experience shepherding complex releases in a fast-paced and customer-centric environment. This position will work cross-functionally with our Engineering, Operation, Sales, Customer & Product teams.

At Applied Intuition, you will:

• Execute projects as the single point of contact spanning multiple organizations, track progress, and ensure the successful completion of all milestones, metrics, and final deliverables
• Manage the tracking and planning of customer requests, then collaborate with our engineering teams to ensure that we always deliver
• Keep our incredibly talented and rapidly growing engineering team productive by planning requirements, identifying risks, managing a calendar of deliverables, and communicating a ton with a lively sense of humor
• Provide regular touchpoints with internal teams to update them on customer use cases and workflows that our current software solutions do not yet provide a solution for. Track all outstanding QA issues and partner with QA to ensure resolution
• Continuously engage customers to understand further pain points and areas for more project engagements. Evaluate project timings with customers and adjust resource needs based on their feedback

We're looking for someone who has:

• A Bachelor’s or Master's degree in Engineering, Computer Science, or a related technical field
• 5+ years of experience working within engineering, project management, or product teams
• 4+ years of experience in a TPM or TAM(Technical Account Manager) role at a fast-paced software company
• Strong experience managing complex releases with international and cross-functional stakeholders (both internal and external) 
• Excellent written and verbal communication skills in both Korean and English; comfortable managing customer expectations and technical requirements

Nice to have:

• Knowledge in both software and hardware aspects of software development.
• Experience directly managing or leading teams of engineers in a formal leadership capacity
• Has worked with commercially available tools (JIRA, etc.)
• Professional project management certification
• Proven track record of leading complex programs involving 15+ software and hardware engineers.
• Direct experience in the autonomy development domain (e.g., ADAS, robotics, sensors, or simulation).
• Is gifted with an ability to execute thoughtfully and efficiently, with a “no task is too big or too small” mindset to get the job done

The Opportunity

The Account Development Representative will have the responsibility of uncovering business needs for Strategic & Enterprise Accounts to build a pipeline for the sales organization. The ADR will collaborate with marketing, sales enablement, & management to create campaigns & prospect to develop to the point of handoff for Sales. An implicit responsibility of the ADR is to conduct business dealings with prospects in a way that creates a superior customer/prospect experience to set the stage for future product sales for Postman.

What You’ll Do

• Work with the Account Development Manager & cross functional teams to create strategic targets to identify & generate new & expansion business opportunities
• Meet or exceed strategic goals & committed targets by engaging with qualified leads & enabling the next step in the sales cycle
• Qualify opportunities by understanding business challenges while also educating them on the value of our product
• Complete detailed research within targeted accounts to identify key contacts & critical account information
• Identify & target strategic new prospects that would accelerate territory growth
• Select & engage with prospects that are identified through marketing efforts
• Become an expert in sales prospecting platforms & tools
• Use identified customer challenges to prescribe relevant campaigns & events to drive engagement
• Develop superior customer service relationships with prospects.
• Self audit activity to ensure accuracy & to enable improvement
• Proactively learn Postman’s product, competitive products, & market knowledge via website, online webinars, & other marketing information.
• Update lead status & all prospect interaction in CRM application daily
• Become an expert with sales enablement tools

About You

• 1‐2 years’ experience in business development, sales or related field.
• Fluent in Korean 
• Experience with lead qualification at all levels within organizations – developers, managers, directors, VPs, executives is a plus.
• Ability to work in a high energy, fast‐paced sales environment. You think out-of-the-box and wow people with your interesting angles and quality work.
• Proficient with standard productivity tools.

The Community You Will Join: 

Hosts are our brand and enable amazing travel experiences for our guests. The mission of the Supply team is to make hosting appealing, rewarding and easy. We are building capabilities that allow us to recruit and retain hosts at a global scale.

The Difference You Will Make:

As Market Manager based in Seoul, you will be responsible for the supply health and growth in key markets across Korea, by managing professional host accounts and supply acquisition of high-quality inventory. Focusing on these responsibilities, you will build Airbnb’s strong market presence in your assigned region by collaborating with other teams as the local in-market expert.

As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success, including acquisition strategy development, generating and converting supply leads, and strategic partners relationship management, as well as creating them from scratch.

You will help develop and iterate scalable localised supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets ultimately ensuring our long-term market success.

A Typical Day:

• Build and manage partner relationships within assigned territory
• Directly manage accounts to meet and exceed quarterly/annual sales goals 
• Analyse data and utilise data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
• Prospect and onboard new, high quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market 
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Hold regular optimisation calls and business reviews with your partners
• Develop a deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners 
• Respond to and deliver exceptional service to your professional hosts  in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
• Work cross-functionally with product, communications, public policy, legal and customer support teams to ensure our long-term market success.

Your Expertise:

• 5+ years of experience in sales, account management, business development, customer success or partner support
• 2+ years of technology, travel or hospitality industry experience
• Fluency in English & Korean
• Strong time management and prioritisation skills
• Proven track record of being able to effectively work a leads pipeline and/or a book of business
• Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person
• Highly analytical and ability to transform and interpret data into actionable insights for your hosts and the business
• The ability to get things done with constantly changing priorities, projects and deadlines
• Available to travel to assigned markets
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus
• Proven experience working cross-functionally
• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
• Highly proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce experience is a plus
• Charismatic self-starter who is resourceful and self-sufficient

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

As a member of the Applied AI team at Anthropic, you will be a technical Product Engineer focused on becoming a trusted technical advisor to customers as they adopt Claude. You will work closely with customer product and engineering teams as they ship new products powered by Claude: advising on architecture design decisions, developing evaluation frameworks, and guiding customers through the most cutting edge implementation patterns for LLMs.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from technical discovery through successful deployment. You'll combine deep engineering expertise with customer-facing skills to help customers understand the potential of working with LLMs and build innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability. 

Responsibilities:

• Serve as a technical advisor to Anthropic customers as they deploy new products & workflows with our models: from discovery through deployment, coordinating internally across multiple teams to drive customer success
• Partner with account executives to deeply understand customer product requirements and architect technical solutions, ensuring alignment between business objectives and technical implementation
• Guide technical architecture decisions and help customers build state-of-the-art products & workflows with LLMs via API
• Develop customized pilots, prototypes, and evaluation suites that make the case for customer deployment of our models into customer products and workflows via our API
• Lead hands-on technical workshops and code reviews with customer engineering teams
• Identify common design patterns and contribute insights back to our Product and Engineering teams 
• Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks
• Travel occasionally to customer sites for workshops, implementation support, and building relationships
• Attend conferences, lead speaking engagements, write blog posts and white papers on topics surrounding the AI space

You may be a good fit if you have: 

• 4+ years of experience in a technical roles such as Customer Engineer, Forward Deployed Engineer, Software Engineer or Technical Product Manager with a desire to work closely with customers
• Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale
• Strong programming skills with proficiency in Python and experience building production applications
• Expertise working with common LLM implementation patterns, prompt engineering, evaluation frameworks, agent frameworks, and retrieval frameworks.
• Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems
• High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity
• Passion for advancing safe, beneficial AI systems through creative technical applications
• Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach
• Fluent in both Korean and English

About the role

Appier Korea is hiring an Account Manager local clients. The person will cultivate strong relationships with our new and existing clients and assist them in strategizing and plan digital marketing campaigns to meet their goals.

Responsibilities of the role

• Strategize and plan digital marketing campaigns to meet client goals. 
• Manage campaign launch and ongoing operations, including market research, budgeting and reporting. 
• Establish and manage campaign material production. 
• Provide campaign analysis report and marketing advices. 
• Coordinate communication with both internal and external parties. 
• Communicate data and strategy in a clear and concise manner. 
• Cultivate strong relationships with clients. 
• Propose and implement business growth and process improvement.

About you

• Fast-learner, interested in online advertising industry and data monitoring. 
• Logically thinking and time management abilities. 
• Requires a combination of strong analytical and communication skills, with some technical understanding. 
• Detail-oriented with good organization. 
• Able to work independently in a fast-paced environment. 
• Online marketing experience or stellar presentation skill is a plus. 
• Fluency in Korean and English 
   

Why join us?

We believe in building a great working environment where passionate individual can give their best, and to work with a talented team. To reward Appiers for their contribution, we also work hard to offer perks and benefits to make their life better

#LI-JP1

#LI-Hybrid

Most AI agent platforms are built for demos. You're going to build one that works in production at the scale of the world's largest B2C brands.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Head of Product, Korea

Most vendors are still shipping prototypes dressed up as products. The gap between "AI demo" and "AI in production at scale" is enormous, and it's exactly where this role lives.

You'll own the product strategy for our AI Agent for Customer Service platform across North America, EMEA, and APAC. This isn't a regional mandate. It's a flagship product line at the intersection of agentic AI innovation and enterprise-grade execution. If you've been waiting for a seat at the table where AI goes from interesting to essential, this is it.

The Role

As Head of Product, Korea, you own the vision, roadmap, and execution of Sendbird's AI Agent for Customer Service platform, from agent design and testing through deployment and live operation at enterprise scale. You'll lead a Seoul-based PM team, partner closely with Engineering, Design, and Go-to-Market, and report directly to the CPO in San Mateo. This role is built for a product leader who thrives with real ownership, real stakes, and a global stage.

You might be this person if:

• You think about enterprise products across the full lifecycle: trust, safety, governance, observability, and what happens when things break in production, not just the happy path.
• You use AI tools daily to move faster: automating research synthesis, generating roadmap briefs, building custom workflows that help your team make better decisions with less overhead.
• You've shipped AI or platform products and can speak fluently with engineers about architecture without losing sight of the customer problem being solved.
• You hold high standards for product craft and coach your team to get there by asking better questions, not doing it for them.
• You move between executive conversations and team-level execution without losing fidelity in either direction.
• You treat customer feedback as a primary input, not a post-launch activity, and find ways to stay close to the ground as the team scales.
• You have strong opinions about what makes a great AI agent experience and can back them up with evidence, not just instinct.
• You know how to build trust with stakeholders across Seoul and San Mateo simultaneously.

You need to have

• Proven track record as a senior product leader owning full product lines or portfolios in a complex, fast-moving environment.
• Experience building or scaling enterprise-grade products, with a clear understanding of what "production-ready" means for large B2C organizations.
• Strong people leadership: hiring, developing, and setting the bar for a team of PMs.
• Full professional fluency in Korean and English, with demonstrated ability to operate across global, cross-functional teams.
• The ability to translate emerging AI and agentic capabilities into high-impact, practical product decisions.

What you'll actually do

• Own the product vision and roadmap, balancing long-term platform bets with near-term enterprise needs.
• Architect production-grade capabilities into the platform: trust, safety, evaluation, observability, and governance.
• Push the boundaries of agent autonomy, orchestration, and human-in-the-loop workflows with Engineering and Design.
• Lead, coach, and develop a Seoul-based PM team, setting clear expectations and raising the bar on product thinking.
• Use AI tools to accelerate your own output: automated reporting, roadmap synthesis, and cross-functional briefings that would otherwise eat your week.
• Communicate tradeoffs, risks, and opportunities clearly to the CPO and senior leadership.
• Pull real enterprise feedback into the roadmap by working directly with customer-facing teams and target account stakeholders.
• Partner with Product Marketing to build vertical-specific value propositions across global markets.
• Set the standard for product excellence and decision-making as the organization scales.

Added Value

• Experience scaling product organizations in high-growth or global companies.
• Background working with platform, infrastructure, or technically complex products.
• Exposure to international markets and go-to-market motions across North America, EMEA, or APAC.

Our KR benefits include (but are not limited to)

• Silicon Valley's equity program (1-year cliff) 
• Hybrid work policy, flexible work hours
• Be Your Best Self: 3.9 million won (prorated by start date) for expenses ranging from professional development classes and training, to personality assessments, to gym memberships, to books, to fitness classes, to mental health services, to massages
• Learn a Language benefit - up to 3.6 million won per year towards language lessons 
• Monthly team building cost
• Partial support for commuting costs
• Free parking at the Seolleung office
• Group insurance support that covers employees, spouses, and children
• Medical checkup support, including MRI and genetic testing - for the employee and one family member
• Seven additional paid holidays in addition to annual leave (Boost leave, Birthday leave, etc.)
• Unlimited snack bar filled with snacks, beverages, and instant noodles every day
• 12-week paid parental leave support (available for both mothers and fathers)
• Other support programs for congratulations and condolences

Flexible Work Policy

We offer a flexible work schedule at Sendbird.  We also value collaboration and relationship building.  With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum.  Some of our roles require a more frequent in-office schedule.  Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We're not iterating on yesterday's CX stack. We're rebuilding it. You'll own a product line that sits at the center of that bet, one that global enterprise customers depend on to interact with hundreds of millions of their users. This is a rare opportunity to lead from Seoul, ship to the world, and shape what AI-first customer experience looks like in production. The work is real. The stakes are high. And we're just getting started.

Location: [Korea] 

We Are:

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad-buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel. 

You will :

• Identify new sales opportunities (direct and agencies) and convert them into RTB House customers
• Acquire, build, and grow accounts by handling all aspects of the sales cycle from prospecting to close
• Develop relationships with key decision-makers of advertisers and within the advertising/media agencies environment
• Work closely with marketing, account management, and technical teams to ensure unified vision when corresponding with customers
• Meet quarterly and annual revenue goals accordingly to the sales plan and comprehensively expand portfolio of RTB House’s new customers
• Deliver high levels of customer relationship management, satisfaction, and interaction

Desired Experience:

• A minimum of 3-year sales experience in a B2B environment
• Persuasion, exceptional negotiation and communication skills
• Good communicator and work successfully within a team environment
• Proven track record of exceeding sales expectations
• Successful experience utilizing CRM to manage sales pipeline
• Good understanding of the online advertising industry, performance marketing, and RTB model
• Business level English and Korean

We Offer: 

• Unique opportunity to join an award-winning, fast-growing tech company in online advertising;
• Ability to work in a truly international environment and win the market with the best people;
• Great environment for growth and professional development;
• Being part of the company which is pointed as the Innovation Leader on the market.

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

Information for Applicants: South Korea 

About AppsFlyer:

AppsFlyer is the world’s only Modern Marketing Cloud, trusted by over 90% of the top brands worldwide. In South Korea, we partner with the largest brands and fastest-growing startups, helping them make smarter decisions and drive measurable business impact. At AppsFlyer, #LifeAtAF is where approachable professionals meet relentless performers, a team that wins together, grows together, and learns every day. We’re a group of curious, driven, and collaborative people who take pride in our craft. We hold ourselves to high standards, celebrate progress as much as results, and believe that excellence and kindness go hand in hand.

Your role:

As an Account Manager - Enterprise, you’ll be a key player in AppsFlyer’s continued growth in South Korea, managing a book of business across existing Enterprise clients.
You’ll act as a trusted advisor to some of the most innovative app developers and marketers in the region, helping them unlock value through data-driven marketing and AppsFlyer’s suite of measurement solutions. You’ll also evangelize AppsFlyer as the Measurement Authority in Korea, driving adoption and market education.

What you’ll do:

• Own the full sales cycle, from qualification to negotiation and close, across existing Enterprise customers.
• Develop and implement account plans aligned with customer objectives and growth strategies.
• Drive value-based selling using MEDDPICC framework and Challenger Sales methodology
• Use data and insights to tell compelling stories, influencing customer strategy and demonstrating AppsFlyer’s business impact.
• Build strong relationships with decision makers across marketing, product, analytics, and leadership teams.
• Maintain a holistic view of your entire book of business to proactively identify growth opportunities, retention risks, and actions needed to improve performance.
• Collaborate cross-functionally with Sales Development, Customer Success, Partnerships, Marketing and Resellers to deliver an exceptional customer experience.
• Develop deep expertise in competitor products and strategies, using that insight to craft clear competitive advantages and compelling, customer-specific value propositions.
• Ensure executional excellence by maintaining accurate forecasts, monitoring KPIs, and minimizing churn through proactive account management.
• Exceed revenue and retention targets with disciplined pipeline management and growth mindset.

What you have:

• 5-8 years of sales experience, including at least 3 years in B2B SaaS sales with Korean companies.
• Proven record of meeting or exceeding quota in competitive environments.
• Strong understanding of the MarTech and AdTech ecosystem, including mobile analytics, attribution, and marketing automation.
• Analytical and insight-driven, skilled at crafting data-driven narratives that influence decision-making.
• Highly proficient at leveraging AI and modern sales tools to force-multiply productivity, accelerate research, sharpen messaging, and elevate overall sales execution.
• Tech-forward, curious, and comfortable adopting new workflows that improve efficiency and customer value.
• Excellent communicator in Korean (native) and English (business level), confident engaging both technical and executive audiences.
• Entrepreneurial, adaptable, and motivated by collaboration and shared success.
• Master’s degree preferred.

Bonus Points:

• Experience working with Mobile Measurement Partner (MMP) platforms.
• Being introduced by an AppsFlyer team member

AppsFlyer is a global company with 20 offices worldwide. Through mental health programs like Be Well, the Global Employee Exchange Program, and fitness programs, we empower our people to thrive physically, mentally, and professionally.
Here, titles don’t define us-ideas do. You’ll thrive in a culture where everyone’s input shapes the future.