AI Software Engineer – Cloud AI Platforms

At NICE, we are not just building software—we are transforming how cloud operations are run using AI. We are building intelligent platforms that can understand system behavior, make decisions, and automate real-world operational workflows at scale. If you’re excited about applying AI beyond chatbots into real production systems, this is an opportunity to work on meaningful, high-impact problems.

What’s the role all about?

As an AI Software Engineer, you will be part of a team building AI-powered operational platforms that integrate across monitoring systems, CI/CD pipelines, ticketing tools, and cloud infrastructure. You will work on designing and implementing intelligent workflows, integrating AI models, and building scalable systems that automate complex operational tasks.

This is a highly hands-on role focused on building, integrating, and scaling AI-driven solutions in production environments.

How will you make an impact?

• Build and scale AI-driven workflows and automation systems
• Develop integrations with systems like monitoring platforms, ticketing tools (ServiceNow, Jira, OpsGenie), CI/CD pipelines, and cloud services
• Design and implement APIs, tools, and data pipelines that power AI-driven decision-making
• Work on LLM integrations, prompt engineering, and orchestration layers — streaming responses, function calling, tool use, RAG pipelines, agentic orchestration
• Build and maintain full-stack AI applications using TypeScript, React, and Next.js — from user dashboards and personalized experiences to real-time analytics and interactive tools
• Translate real-world operational problems into automated, intelligent solutions
• Collaborate with Product, SRE, and Infrastructure teams to deliver end-to-end capabilities
• Improve system performance, reliability, and observability
• Build evaluation and observability systems — measure model capabilities, monitor output quality, and create dashboards that keep the product improvable
• Create reusable platforms and tools that accelerate development — component libraries, shared abstractions, internal tooling that multiplies team productivity

Key Responsibilities

• Design and develop scalable backend systems for AI-powered platforms
• Build and maintain AI integrations, workflows, and automation pipelines
• Implement REST APIs, microservices, and event-driven architectures
• Design and implement database schemas and queries for complex domains — tracking, engagement, reporting
• Work with both structured and unstructured data for AI use cases
• Contribute to CI/CD pipelines, testing, and deployment automation
• Troubleshoot and optimize production systems
• Collaborate with cross-functional teams to deliver high-quality solutions
• Contribute to reusable frameworks and engineering best practices
• Prototype fast — move from concept to working demo in days, ship incrementally

What we’re looking for

• 5+ years of software engineering experience, strong focus on full-stack web development
• Expert in TypeScript and React — performance optimization, modern patterns (hooks, context, suspense), component architecture
• Production experience with Next.js — App Router, Server Components, API routes, SSR/SSG, edge deployment
• Hands-on experience with LLMs — prompt engineering, streaming APIs, function calling, tool-use, chaining and orchestration patterns
• Experience with Vercel AI SDK — unified LLM provider interface, streaming, structured output, tool calling across OpenAI/Anthropic/Google/xAI
• Model Context Protocol (MCP) — building or consuming MCP servers for extensible AI tool use
• Strong backend fundamentals — Node.js or Python, REST/GraphQL APIs, relational databases, Redis, auth
• Solid database design — PostgreSQL, Drizzle ORM, schema modeling for complex domains, query optimization, migrations
• Experience building scalable, distributed systems in cloud environments (AWS / Azure)
• Working knowledge of CI/CD, Docker, Kubernetes
• Familiarity with Tailwind CSS, Radix UI and modern component-driven UI development
• High agency — you operate independently in ambiguous environments, take ownership of problems, and drive them to completion
• Strong problem-solving and analytical skills
• Ability to work in a fast-paced, evolving environment
• Communicate effectively with both technical and non-technical stakeholders

Nice to have

• Experience building agentic coding tools, AI agent frameworks, or developer-facing SDKs/APIs (Claude Agent SDK, OpenAI Agents SDK)
• Experience with Vercel ecosystem — Next.js, AI SDK providers, Turbopack
• Background in evaluation frameworks — measuring model capabilities, collecting human feedback at scale, A/B testing outputs
• Experience with sandboxed execution environments for safely running AI-generated code
• Built research tools, experimentation platforms, or scientific software
• Proficiency with Python — FastAPI/Django, data pipelines, ML tooling
• Knowledge of observability tools (Grafana, Prometheus, Sentry, etc.)
• Experience building automation or internal platforms
• Familiarity with real-time features — WebSockets, streaming UX, collaborative interfaces
• Knowledge of advanced web technologies — WebGL, WebAssembly, web workers, PWAs
• Experience with alternate JS runtimes — Bun, Deno
• Built open-source tools or platforms with active user communities
• Strong quantitative foundation (math, physics, or related fields)

Representative Projects

Things you might build in this role:

• Interfaces for collecting and managing human feedback on model outputs at scale
• Experiment orchestration platforms — launch, monitor, and analyze complex AI research runs
• Visualization tools that help understand model behavior and identify failure modes
• Reusable components and frameworks that enable rapid development of new AI applications
• Sandboxed execution environments for safely running AI-generated code
• AI-powered personalization engines — tutoring, content generation, adaptive features
• Workflow builders that let non-engineers orchestrate AI capabilities visually
• Enterprise integrations — ServiceNow, Salesforce, Confluence, Jira

Our Mission & Culture

At Xealth, we're revolutionizing healthcare by leveraging data and automation to empower care providers (building on EHRs such as Epic and Cerner) to seamlessly prescribe, deliver, and monitor digital health for patients. We are a detail-oriented team, committed to maintaining the highest standards while moving with agility and impact.

We are a highly skilled, collaborative, and passionate group, applying our expertise to improve health outcomes for millions. We believe in shared ownership and are looking for a team player who is a self-starter and self-driven to pioneer the next generation of intelligent, automated cloud infrastructure.

This role offers a unique opportunity to build out a self-optimizing cloud platform in a mission-driven environment.

What You'll Own and Deliver (Responsibilities)

As a core member of our software engineering team, you will design, build, and scale the services and applications that power Xealth’s EHR integrations and clinical workflows. You’ll apply solid computer science fundamentals to solve complex problems in distributed systems, data modeling, and API design.

• Design and Develop Core Services: Build robust, maintainable backend services in TypeScript/Node.js and other modern technologies that power our EHR integrations and clinical workflow automation.
• Distributed Systems and Cloud Architecture: Collaborate with DevOps engineers to deploy and operate microservices in AWS using containerization and orchestration tools (e.g., Kubernetes, ECS).
• Technical Leadership: Contribute to code reviews, system design discussions, and technical decisions that raise the engineering bar across the team.
• Automation and AI in Development: Use AI-assisted coding tools like GitHub Copilot to streamline development, increase quality, and accelerate delivery.
• Patient Engagement Services: Design, build, and scale key services handling patient notifications, click tracking, and other critical user engagement workflows.
• Provider and Patient facing applications: Own the development and enhancement of our provider- and patient-facing applications, building intuitive and scalable user interfaces with React.
• Integrate Patient Education Vendors: Develop and maintain reliable, scalable integrations with third-party patient education content providers and partners.

The Expertise You'll Bring (Requirements)

We’re looking for a software engineer with strong computer science fundamentals — someone who’s comfortable reasoning about systems, data, and code structure at scale, and who’s excited to apply those skills in healthcare.

Core Technical Competencies

• Software Engineering Expertise: 3-5 years of professional experience building production software systems using TypeScript/JavaScript.  
• CS Fundamentals: Deep understanding of algorithms, data structures, object-oriented design, concurrency, and distributed systems.
• API and Integration Development: Hands-on experience designing and building RESTful or event-driven APIs with Node.js/Nest/Express.
• Troubleshooting and Debugging: Proficient in diagnosing complex issues across distributed services using logs, traces, and performance metrics.
• Collaboration and Agility: Comfortable working in an agile startup environment, balancing quality with rapid iteration.
• Front-End Development: Demonstrated ability to build, test, and deploy modern, scalable web applications using React and TypeScript, with expertise in the unique engineering and performance challenges of both mobile and desktop web platforms.

Highly Valued Experience (Nice to Have)

• Prior experience in a healthcare startup or health data integration platform.
• Familiarity with high-throughput messaging platforms or services built for mass-scale user communication.
• Experience with AWS or another cloud vendor, e.g. GCP, Azure
• Experience building applications with Tailwind.css

About Xealth

• Xealth created the leading digital health platform helping health systems deliver connected, personalized care at scale. Embedded in the EHR, it enables clinicians to prescribe, automate, and measure the impact of digital tools--including apps, services, and wearable data--within existing workflows. Now part of Samsung's connected care vision, Xealth enhances decision-making, reduces friction, and supports enterprise-wide digital health strategies. Trusted by more than 500 hospitals and 70+ solution partners, Xealth provides a scalable foundation for delivering connected, personalized, and preventative care--empowering health systems to drive outcomes, engagement, and operational efficiency while advancing digital transformation.

• As a market-leading digital health platform recognized for excellence and culture, some of our recent accolades include: Newsweek’s World’s Best Digital Health Companies (2024-2026), consecutive Gold Digital Health Awards, and we were named a BuiltIn Best Place to Work for 2025 and 2026.

Compensation & Benefits:

Xealth offers a multi-tiered approach when constructing a highly competitive compensation package. The compensation package would include a base salary, bonus, and a comprehensive suite of benefits. The base salary compensation range for this position is $145,000 - $200,000, depending on geographic market.

 Paid parental leave.
 Comprehensive medical, dental, and vision policies. Xealth covers 100% of employee premiums. We also provide Employee Assistance Programs.
Xealth provides your laptop and offers a home office stipend.
 Generous learning & development opportunities for you to grow your skills and career.
 401k Match: Xealth offers a dollar-for-dollar match up to 3%.
 Flexible time off & 10 standardized holidays.
 $500 yearly fitness stipend to spend on staying active.

Xealth is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

*Please note - you MUST be a U.S. Citizen or Permanent Resident to be hired*

#LI-DNI

The Opportunity

If you've worked alongside hardware teams, you know the damage that results from a missed change request or critical context that was never relayed to the right person. Reflow exists to close that gap. We're building the first AI-powered platform purpose-built for hardware product development, one that listens across the tools teams already use, maintains a structured picture of every program, and proactively coordinates across disciplines when things inevitably change.

This is a ground-floor opportunity for a hands-on frontend engineer to shape the user experience of a high-potential product with the support of a parent company leading innovation in engineering and manufacturing.

Who We're Looking For

We're seeking a frontend engineer who cares deeply about building interfaces that are fast, intuitive, and delightful. The ideal candidate has shipped production React applications and has strong opinions on component architecture and design systems. You should already be using AI coding tools like Cursor, Copilot, or Claude to accelerate your work, with excitement about building the product that finally replaces the spreadsheets and status meetings that hardware teams have been stuck with for decades.

This senior engineer will work alongside our engineering team and head of product to build the interfaces through which users manage structured engineering artifacts (requirements, project plans, dependencies), interact with ambient AI agents, and get real-time transparency into project health across disciplines. The role is hands-on - you will be coding daily while contributing to frontend architecture decisions and helping grow the design system as we scale.

What You'll Do

Your day-to-day responsibilities will include:

● Building production-grade React applications with TypeScript

● Developing and maintaining a shared component library

● Building rich interfaces for structured engineering data: requirements with traceability, phase/gate tracking, dependency graphs, task boards with discipline tags, and version-controlled project plans

● Building interfaces for AI agent interactions including streaming chat, proactive coordination alerts, and AI-generated status summaries and deliverables (proposals, SOWs, reports)

● Implementing portfolio-level dashboards for engineering leaders and executives showing cross-project cost, schedule, and risk

● Writing well-tested code with unit and end-to-end tests

● Collaborating with backend engineers on API integration and client SDK usage

● Contributing to frontend architecture decisions, code reviews, and engineering best practices

Technical Requirements

Must Have:

● 5+ years building production web applications, with 3+ years focused on React

● Demonstrated proficiency using AI coding tools (Cursor, Copilot, Claude, etc.) to accelerate development

● Expert-level expertise with React, TypeScript, and modern JavaScript

● Strong experience with component-driven development, design systems, and tools like Storybook

● Proficiency with CSS frameworks (Tailwind CSS preferred) and responsive design

● Experience with modern build tools (Vite, esbuild, or similar)

● Understanding of API integration patterns (REST, OpenAPI, generated clients)

● Ability to balance rapid iteration with maintainable, well-tested code

Highly Valuable:

● Have worked in early-stage 0 to 1 startup environments

● Familiarity with hardware development, engineering workflows, or project management processes

● Experience building UIs for AI/LLM-powered features (streaming responses, chat interfaces, structured AI output)

● Familiarity with headless component libraries (Base UI, Radix, Headless UI)

● Background in data visualization or dashboard-heavy applications

● Understanding of authentication/authorization patterns (OIDC, JWT)

● Experience with end-to-end testing frameworks (Playwright, Cypress)

● Background in B2B SaaS platforms, project management tools, or technical collaboration products

What We Offer

Real Impact: The opportunity to build purpose-built tooling for an entire industry that has never had it

Customer Access: Direct exposure to hundreds of real hardware projects annually through Re:Build's engineering and manufacturing companies

Technical Growth: Hands-on work with cutting-edge AI technologies solving novel technical challenges

Autonomy: Backed by Re:Build while operating with startup independence

Benefits: Full health/dental/vision, bonus program, generous 401K, paid time off, annual learning stipend

Equity & Growth: Participation in Re:Build's LTIP equity program and opportunity for founder equity in potential spin-out

Compensation & Location

Location: Remote-first, with preference for candidates in Boston, Seattle, Los Angeles, or other cities with Re:Build offices

Compensation: Base salary range of $165,000 to $215,000 with performance bonus and long-term incentive plan offered. Potential equity stake under independent spinout scenario.

Please note this role is restricted to US citizens or lawful permanent residents only due to exposure to export controlled information

About Re:Build Manufacturing

Re:Build Manufacturing is a growing family of industrial and engineering businesses combining enabling technologies, operational superiority, and strategic M&A to build America's next generation industrial company. At Re:Build we deploy deep expertise in engineering, operations management, and technology to supercharge the performance of our member companies. We harness deep professional expertise and a candid, principled operating culture to drive differentiated outcomes. Ours is a fast-paced environment where individuals can stretch and be challenged to pursue their fullest potential.

Re:Build was founded to pioneer a profitable model for the revitalization of US manufacturing. We've assembled a powerful set of complementary capabilities and lines of business that enable us to pursue a wide range of end markets. Our acquired businesses are grounded in build-to-print and by-the-hour engineering and design services, and we're using their combined expertise to migrate to increasingly sophisticated program development and production, as well as the generation of our own products. Our unique set of capabilities lend themselves to highly complex systems and products, and we offer customers a range of services including product and systems design, automation, fabrication, assembly, and large volume contract manufacturing. Our customers span a wide array of industries including aerospace, defense, mobility, healthcare, pharma, biotech, clean tech, chemicals, energy, lifestyle, food production, and industrial equipment.

We want to work with people that reflect the communities in which we operate

Re:Build Manufacturing is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason.

Re:Build is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@ReBuildmanufacturing.com or you may call us at 617.909.6275.