What will I be doing?

• Converting qualified leads generated by the Inside Sales and SDR teams and taking them to successful closure.
• Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, SDRs and customer success to own and drive this initiative. 
• Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure.
• Drive thorough discovery of customer’s business priorities and challenges; offer relevant introduction to Zenoti’s products targeted to their individual business needs and challenges.
• Be a strategic business partner for new customers, offering consultation and insight into the customer’s market, industry, business model and opportunities regarding Zenoti systems.
• Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.
• Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.
• Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing.
• Upsell additional Zenoti products and services to existing customers.
• Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff

What skills do I need?

• Experience in working with customers virtually. Some travel may be required.
• Experience working with small to mid-level sized companies.
• Self-motivated and goal oriented. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers.
• Organizational and time management skills
• 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred.
• 8+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments.
• Knowledge of sales processes and adhering to such established processes.
• Account management and 360 problem-solving. 
• Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry a BIG PLUS!

VP, FP&A & Strategic Finance

ROLE OVERVIEW

We are seeking a VP of FP&A & Strategic Finance to lead global financial planning, forecasting, KPI governance and Finance AI-enablement to support our next phase of growth. This is a unique opportunity to design a best-in-class financial operating rhythm for a high-growth company in the vertical SaaS + FinTech space.

The VP of FP&A & Strategic Finance will drive financial planning cycles with cross-functional leadership, establish robust KPI governance, and set the operating rhythm of the business, while leveraging automation and AI to scale impact in a lean organization. This role will also be a critical partner to the CFO in communicating with the Board and prospective investors, preparing for a capital raise and evaluating inorganic growth opportunities.

This leader must bring strong SaaS and fintech expertise, executive presence, and the ability to operate effectively with globally distributed teams.

KEY RESPONSIBILITIES

KPI Governance & Rhythm of the Business

• Establish and maintain clear KPI governance, including metric definitions, ownership, data sources, and consistent reporting across teams.
• Design and operationalize the company’s “rhythm of the business,” aligning weekly, monthly, quarterly, and annual performance reviews with planning and decision-making.
• Drive disciplined performance management by linking KPIs to accountability, incentives, and operating plans.
• Drive rigorous variance analysis, cohort analysis, and unit economics across SaaS and fintech revenue streams.
• Improve predictability and transparency of revenue, margins, cash flow, and operating performance.
• Ensure strong data integrity and alignment across FP&A, Accounting, Revenue, and Business Systems.
• Ensure metrics, cadence, and reporting are scalable and suitable for Board, investor, and eventual public-company requirements.

Executive, Board & Business Partnership

• Serve as a trusted thought partner to the CFO, CEO, and executive leadership team, providing clear, decision-ready financial insights.
• Lead preparation of Board and investor reporting, delivering concise, high-quality financial narratives.
• Partner with GTM, Product, Operations, and FinTech teams to align financial plans with execution and improve forecast accuracy.

Strategic Planning, Capital Readiness & M&A

• Own company-wide financial planning processes, including annual operating plans, long-range planning, rolling forecasts, and scenario modeling.
• Partner with the CFO on capital raise preparation, investor materials, valuation support, and financial diligence.
• Support M&A activities, including target evaluation, financial modeling, integration planning, and post-transaction performance tracking.
• Ensure financial plans align with growth strategy, unit economics, and capital efficiency goals.

AI-Enabled Scale & FP&A Leverage

• Proactively identify and deploy AI, automation, and advanced analytics tools to increase FP&A capacity, improve forecasting accuracy, and streamline reporting and analysis.
• Redesign FP&A workflows to maximize leverage and impact without significant near-term headcount growth.
• Build self-service reporting and insights that enable faster, data-driven decision-making across the organization.

QUALIFICATIONS

• 15+ years of progressive experience in FP&A, corporate finance, or related roles, including leadership experience in high-growth SaaS and/or FinTech environments.
• Proven experience supporting capital raises, M&A, and/or IPO readiness.
• Deep expertise in SaaS metrics, unit economics, forecasting, and financial modeling; payments or fintech experience strongly preferred.
• Demonstrated ability to establish KPI governance and run the operating cadence of a scaling organization.
• Hands-on experience leveraging automation and AI tools to scale FP&A impact in lean teams.
• Strong executive presence with the ability to communicate complex financial concepts clearly and concisely.
• Experience leading and influencing globally distributed teams.
• Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA, CPA, or CFA a plus.

Requirements

• Bachelor’s degree in business, Computer Science, IT, Engineering or equivalent
• 4-5 years professional experience, with 2-3 years experience in Technical Account Management, Technical Support or Help Desk role supporting complex, data-driven web applications
• Open to travel on short notice to customer locations when required, up to 10%

What will I be doing?

• Work with Zenoti customers in support of their daily business operations – focus on product support, problem resolution, training, and post-go-live adoption.
• Coordinate issue reviews, product enhancement requests, and other post-live activities.
• Serve as the single point of contact for large customer accounts while leveraging a broader supporting team across the world to deliver quick and effective solutions to customer issues.

What skills do I need?

• Strong logical, analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to manage multiple priorities across multiple projects simultaneously
• Open to travelling on short notice to customer locations when required
• Previous Technical Support or Help Desk experience supporting complex, data-driven web applications is required
• Experience in a customer service/retail segment is an added advantage
• Experience in the wellness/spa industry a plus
• Experience supporting e-commerce solutions is a plus
• Bachelor degree in business, computer science, IT, engineering or equivalent required
• Associate’s degree with significant retail or customer service experience also considered, when coupled with solid technical background

Benefits

At Zenoti, we believe that when people feel good, they are able to do great things. We enable our employees to unleash their potential by providing enriching career opportunities and dynamic financial rewards. We foster an enriching culture, supportive and dynamic work environment, and encourage our employees to balance life, work, and wellbeing. We offer all of our employees:

• Medical, dental, and vision coverage
• Participation in company 401k plan
• Unlimited paid time off
• Paid parental leave
• Flexible work hours
• Programs, classes and activities supporting your physical and mental wellbeing, led by Zenoti's dedicated Chief Wellness Officer

As a Delivery Manager, you will be responsible for overseeing all new vehicle deliveries, lease-returns, and trade-ins from your facility as well as onsite inventory. You will lead a team of Delivery Associates and Vehicle Operations Specialists ensuring seamless transactions and exceptional service from start to finish. This role is responsible for ensuring state and local compliance, implementation of internal business practices, and accurate completeness of every customer transaction. This is a critical role to ensure customer expectations and timelines are met in order to execute on successful customer delivery operations.   

Team Management and Development:  

• Lead field Delivery team, ensuring seamless transactions and exceptional customer service. 
• Ensure smooth transitions across all stages of the delivery process—financial clearance, documentation handling, and delivery ceremonies—in collaboration with Field Sales, Lucid Financial Services and logistics partners.   
• Ensure highest level of accuracy of every transaction before handing over vehicle.  
• Lead the professional growth of the Delivery team through one-on-one coaching, training, group discussions, role-playing exercises, and other effective coaching methods to achieve superior customer satisfaction. 

Trade-In & Inventory Management: 

• Handle customer trade-ins, titling paperwork, and transferring of non-Lucid trade in vehicles through a 3rd party  
• Managing the intake of trade in vehicle and leveraging sound judgement in confirming the condition of trade-in  
• Partner with Remarketing team and handle Pre-Delivery Inspections on Lucid trade in and upgrades 
• Manage and oversight of the flow and forecasting of Lucid vehicles and requesting of additional inventory 
• Manage quality and condition of vehicle inventory and readiness 

Problem-Solving & Decision-Making:  

• Identify and remove technical, operational, and organizational barriers. Propose solutions using a business-oriented mindset and confidently utilize Salesforce reporting and analytics. 
• Handle and manage any customer escalations that may arise at the time of delivery  

Operational Planning:  

• Manage customer delivery pipeline, ensuring prompt pairing of customers with Delivery Associates 
• Excel in operations and planning sharing performance insights with the team and implementing corrective actions for deviations. 
• Support vehicle deliveries when Delivery Associates if capacity issue arise  
• Assist with daily operations as needed  

Brand Standards:  

• Ensure consistent execution of Lucid’s marketing and visual presentation  
• Responsible for how the customer will experience and interpret the Lucid brand through the delivery experience  
• Ensure every touch point of the delivery process is frictionless and seamless 

Customer Relationship Management:   

• Adapt problem-solving techniques to accommodate diverse customer needs and build strong collaborations with Lucid Financial Services and other internal and external stakeholders. 

Qualifications: 

• 4- 8 years of experience in a leadership role within the automotive, transportation or logistics industry. 
• Bachelor’s degree or equivalent work experience in business, sales, or a related field preferred. High school degree or GED required. 
• Proven ability to lead a team of sales and/or process-focused professionals in achieving targets.  
• Strong problem-solving abilities. Can identify technical, operational, and organizational roadblocks and provide solutions.  
• Business owner mindset with the ability to analyze reports and use our CRM program, Salesforce, with confidence.  
• Experience making data driven decisions and holding team accountable to KPI’s 
• Adept at nurturing, developing, and leading exceptional customer-oriented teams. 
• Strong cross functional collaborative skills, specifically with sales and service teams. 
• Demonstrated experience in fostering an inclusive and collaborative team environment. 
• Willingness to work weekends and extended retail hours, particularly at month or quarter ends. 
• Current Driver's license and ability to obtain a DMV Salesperson License where required. 
• Skilled in Microsoft Office and Salesforce 
• Capable of physical tasks such as twisting, bending, squatting, reaching, and standing for extended periods, with or without reasonable accommodations. 

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

The restaurant industry has zero data standardization - POS systems, delivery apps, and inventory tools all speak different languages. This causes semantic drift, impedes AI enablement, and erodes trust. The Analytics Engineering team is tackling this head-on through best-in-class data normalization and modeling, a semantic layer, and automated data quality frameworks - contributing to a world-class data ecosystem from the ground up.

As an early and key contributor to this team, you'll balance hands-on technical ownership with deep cross-functional collaboration. That means building scalable data models and pipelines while partnering with Product, Engineering, Operations, and Data Science to understand how restaurants use Otter, measure platform quality and growth, and transform raw operational data into production-ready datasets that power business decisions and AI-driven products.

Responsibilities:

• Design, build, and maintain scalable data pipelines and models, owning the full lifecycle from source system ingestion through canonical datasets to production-ready analytics.
• Build and optimize data models that run against both batch and real-time query engines, understanding the tradeoffs and appropriate use cases for each.
• Partner with Engineering, Product, and Data Science teams to understand data needs and data generation patterns, define source-of-truth datasets, and ensure data quality across the pipeline.
• Design and maintain data integrity standards, SLAs, alerting, and best-practice data validation frameworks.
• Drive the development of self-service analytics solutions and AI-powered data tools to scale data access for both internal teams and external customers.
• Contribute to the design and evolution of our semantic layer and data modeling standards across the organization.
• Foster a culture of technical excellence, continuous learning, and data-fluency.

What we’re looking for

• 2+ years in the data space as an analytics engineer or data engineer, preferably in a scaling startup environment.
• Strong technical foundations with deep experience in SQL, Python, version-controlled environments, and modern data tooling, including hands-on experience with a SQL-based transformation tool (e.g., dbt, SQLMesh, or similar).
• Significant experience with a large-scale (1B+ rows) data ecosystem, with familiarity across both batch processing and real-time or OLAP query engines.
• Strong understanding of data modeling concepts: star schemas, slowly changing dimensions, incremental materialization strategies.
• Experience partnering with Product, Engineering, and Data Science to deliver data products.
• Demonstrated ability to balance strategic thinking with hands-on technical ownership.
• A "full-stack mindset", not hesitating to do what it takes to solve a problem end-to-end.
• A passion for high-quality, scalable, and highly usable technical systems.

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

The base salary range for this role is $137,000 - $162,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

Benefits are subject to change at the company's discretion.

Ready to join us as we serve those who serve others? 

#LI-Onsite

Position: Enterprise and Key Account Sales

Reports To: Senior Vice President, Sales

About the Role

We’re looking for a proven **Enterprise and Key Account Sales professional** with deep experience in driving complex SaaS sales cycles and cultivating executive-level relationships. The ideal candidate is a strategic thinker, a trusted advisor, and a results-oriented closer who thrives in a fast-paced, high-growth environment.

Key Responsibilities

• Own the full sales cycle from prospecting to contract execution for enterprise and key accounts.
• Build and execute strategic account plans that align customer business objectives with company solutions.
• Engage C-level and senior business leaders to identify opportunities for digital transformation and operational improvement through SaaS adoption.
• Collaborate cross-functionally with marketing, product, and customer success teams to deliver exceptional value to clients.
• Manage multi-stakeholder sales cycles with attention to discovery, business case development, and executive alignment.
• Consistently meet and exceed quota and pipeline generation goals.
• Maintain accurate forecasting and CRM data integrity.
• Serve as a brand ambassador, representing the company at industry events and conferences.

Qualifications

• 10+ years of B2B sales experience**, with at least **6+ years in SaaS or technology platforms**.
• Proven track record of exceeding $1M+ annual quotas in enterprise or strategic account sales.
• Demonstrated experience selling into multi-location or multi-brand organizations.
• Strong understanding of SaaS economics, contract structures, and enterprise procurement cycles.
• Excellent presentation, negotiation, and executive communication skills.
• Experience using modern sales tools (Salesforce, Outreach, Gong, etc.) and data-driven sales approaches.
• Bachelor’s degree in Business, Marketing, or related field; MBA preferred.

Who You Are

• A consultative seller who builds lasting relationships through insight, credibility, and trust.
• Highly self-motivated, disciplined, and comfortable working autonomously.
• Strategic, analytical, and capable of mapping complex organizational structures.
• Passionate about technology and innovation in the SaaS ecosystem.

Why Join Us

• Opportunity to represent a market-leading SaaS platform driving measurable impact for enterprise clients.
• Attractive compensation package with performance incentives.
• Collaborative, high-performance culture focused on growth and customer success.

If you are a seasoned enterprise sales professional ready to take your SaaS career to the next level, we want to hear from you!

What We’re Looking For

You’re a consultative seller who thrives on solving complex problems, challenging conventional thinking, and driving meaningful change for customers. You’re equal parts educator, strategist, and closer—and you know how to lead a customer to a better way of running their business.

• 5+ years of B2B sales experience, preferably in SaaS, with a consistent track record of exceeding quota.

• Experience selling into small to mid-sized businesses, ideally in a multi-location or franchise model.

• Direct experience using the Challenger Sales methodology or a similar insight-driven approach—you're confident teaching for differentiation, tailoring your message, and taking control of the deal.

• Industry experience in the spa, salon, fitness, or wellness space is a big plus.

• Ability to lead a multi-threaded sales process involving both operational and executive stakeholders.

• Strong business acumen—you can reframe customer challenges, quantify impact, and align Zenoti’s platform to deliver ROI.

• Comfortable generating your own pipeline in collaboration with SDRs and marketing, not just relying on inbound.

• Self-motivated, curious, and coachable. You enjoy learning and want to be part of a team that shares best practices and constantly improves.

• Excellent presentation and communication skills—both written and verbal.

What You’ll Be Doing

As an Account Executive on the Spa/Salon mid-market team, your role goes beyond selling software. You'll lead your prospects through a transformative buying experience, helping them rethink their operations and customer experience with Zenoti at the center.

You will:

• Lead with insight: Deliver compelling, insight-led discovery that challenges the status quo and reframes how prospects think about their problems and opportunities.

• Tailor your message: Align Zenoti’s platform to the prospect’s unique goals, whether it’s streamlining operations, increasing guest retention, boosting staff performance, or growing revenue across multiple locations.

• Own the full sales cycle: From qualification to negotiation and signature, you’ll guide every step with confidence and control.

• Build a strategic pipeline: In addition to working qualified leads from SDRs and marketing, you’ll proactively generate your own high-quality opportunities through smart outbound prospecting.

• Collaborate to win: Work closely with SDRs, Technical Sales Engineers, and Marketing to design demos and conversations that speak directly to prospect pain points.

• Create urgency and drive change: Use business cases, customer stories, and data to show the cost of inaction and help prospects justify the change internally.

• Ensure a high-quality handoff: Transition closed accounts to our implementation and customer success teams with detailed notes and strategic context, ensuring smooth onboarding and customer satisfaction from day one.

• Stay connected post-sale: Re-engage with existing customers to identify upsell opportunities, uncover challenges, and maintain long-term relationships.

• Influence sales strategy: Share feedback from the field and work with your peers and leadership to continuously improve messaging, process, and performance across the team.

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule, with a 1.25 differential for eligible extended hours. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30 AM - 6:00 PM. The position is based in our Ballard, WA office. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30 AM - 6:00 PM. The position is based in our Totem Lake, WA office. 

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:00 AM - 6:00 PM. The position is based in our Capital Hill, WA office. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc...
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA 
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30a-6:30pm. The position is based in our SLU, WA office. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-6:00pm based in office in Ballard WA.. Flex locations: Fremont, Downtown Seattle, Capitol Hill, South Lake Union. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:00am-6:00pm based in office in Capital Hill, WA. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-6:00pm based in office in Totem Lake, WA. 

The impact you'll be contributing to Moloco:
Product Analytics Data Science (PDS) is the data science team that works closely with the R&D team on our core Ads product. As a Staff Data Scientist, you will drive performance improvement in our product through a deep understanding of the ads ecosystem (supply, demand, bidding, fraud detection) and customer needs, and provide the data driven insight and scientific solutions.

Here’s what you’ll be working on:

• This leader will own the multi-year strategy, roadmap, and execution across the ads supply ecosystem:
  • Supply Exchange & Inventory Integrations: Drive Moloco’s OpenRTB integrations with top-tier third-party supply partners and exchanges, expanding Moloco’s access to high-quality, global, multi-format inventory across gaming and non-gaming verticals.
  • Lead Moloco’s end-to-end General Supply strategy, including Exchange integrations, OpenRTB supply diversification, publisher onboarding, and supply ecosystem expansion.
  • Define, evangelize, and deliver a multi-year supply vision that improves supply quality, scalability, integration reliability, and long-term differentiation
• Conducting deep-dive analysis and experiments to influence product decisions and strategies: analyzing large datasets with queries and scripts, extracting valuable signals out of noise, and producing actionable insights into how we could improve Moloco’s complex ML and bidding system to drive outcomes for customers.

Basic Qualifications

• Distinctive problem-solving skills, ability to articulate product questions, pulling data from large datasets and using statistics to arrive at a recommendation; ability to manage multiple projects at the same time. 
• Proven ability to own complex projects end-to-end, even when you have to get creative: you do more than completing delegated tasks and always pay attention to detail to translate analysis results into business recommendations. 
• Excellent verbal and written communication skills, with ability to present information and analysis results effectively.
• Statistics: strong knowledge and experience in experimental design, hypothesis testing, and various statistical analysis techniques such as regression or linear models.
• Programming: experience with Python, R or other scripting language, and database language (e.g. SQL) or data manipulation (e.g. Pandas, Dplyr).
• Ability to build positive relationships within the DS team and with our stakeholders, and work effectively with cross-functional partners in a global company.
• 6+ years of work experience (industry or postgraduate) in data science related fields or an advanced degree such as Master’s or PhD in a quantitative discipline with 4+ years of experience.

Preferred Qualifications:

• Advanced degree. PhD is highly desirable. 
• Deep expertise in the programmatic supply ecosystem, including ad exchanges, SSPs, OpenRTB protocols, auction mechanics, and cross-platform integration
• Demonstrated ability to drive cross-org alignment, influence senior stakeholders (Directors/VPs), and execute through large engineering teams
• Familiarity with publisher ad servers, targeting logic, and impression delivery workflows
• Deep knowledge of supply-side performance metrics such as fill rate, eCPM, latency, bid density, impression opportunities, and unique users—and how to optimize for them
• Hands-on experience with integrations and partner-facing APIs, including defining requirements for interoperability with DSPs, exchanges, ad networks, DMPs, and other adtech partners

The Opportunity: 

We are looking for a seasoned Group Product Manager to lead a critical and highly strategic charter for Supply Quality & Fraud Mitigation Across All Moloco Ads:

• Own the end-to-end product strategy and multi-year roadmap for Moloco’s Supply Quality & Invalid Traffic (IVT) platform
• Establish fraud and supply-integrity standards across all Moloco Ads supply sources, ensuring consistent detection, prevention, and enforcement
• Evaluate, select, and manage third-party fraud/IVT detection partners, owning vendor strategy, tradeoffs, and integration requirements
• Build in-house fraud and invalid-supply detection/mitigation systems where strategic, technical, or performance advantages justify internal investment
• Define and operationalize internal workflows and enforcement mechanisms to ensure scalable, consistent classification, mitigation, and quality control
• Partner closely with Engineering, Data Science, Policy, Business Operations, and GTM teams to ensure Moloco maintains industry-leading supply integrity protections for advertisers

Minimum Qualifications:

• 7+ years of experience in product management related to programmatic adtech
• Programmatic adtech ecosystem expertise, with a specific focus on supply-side mechanics
• Deep understanding of how ad exchanges operate, OpenRTB standards, and how SSPs connect into DSP systems
• Experience owning integrations with external exchanges, SSPs, or SDK-based supply
• Hands-on experience designing, deploying, or managing IVT detection methodologies and fraud prevention strategies within programmatic advertising environments

Preferred Qualifications:

• Degree in Computer Science, Statistics, or a related technical/analytical field
• Deep understanding of publisher monetization models and their fraud/IVT concerns
  
  
• Strong market analysis capabilities—particularly in fraud tactics (SIVT, domain spoofing, ad stacking, click farms) and anti-fraud solutions
• Experience evaluating and managing third-party vendor solutions and strategic partnerships
• Proven leadership driving cross-functional execution across engineering, data science, GTM, and operations
• Familiarity with publisher ad servers, targeting logic, and impression delivery workflows
• Hands-on experience integrating external fraud/IVT detection partners or verification signals into internal systems—including ingestion, classification, and enforcement workflows
• Deep understanding of supply-side performance metrics such as fill rate, bid density, latency, inventory quality signals, and how IVT mitigation impacts them
• Technical understanding of ad-serving mechanics from bid request to creative rendering

The Impact You'll Be Contributing to Moloco:

• Own and drive the multi-year roadmap for Moloco’s Supply Integrity and IVT platform
• Launch fraud detection and mitigation capabilities that protect advertisers and ensure high-quality supply
• Partner with Engineering, Data Science, GTM, Ops, Legal, and Policy to deliver high-impact solutions
• Leverage internal and external signals to inform strategy, detection models, and enforcement mechanisms
• Stay ahead of emerging IVT threats and industry trends, defining new standards and protections
• Build scalable operational workflows for classification, enforcement, monitoring, and issue response
• Define integration requirements for third-party fraud/verification partners
• Resolve supply-integrity issues and implement long-term, systemic fixes

The impact you'll be contributing to Moloco:

Creatives are one of the highest-leverage levers in Moloco Ads: they shape what users see, how they interact, and ultimately how much value advertisers extract from our platform. As formats grow more complex (video, playables, rich HTML) and surfaces diversify across exchanges, SDK, and new inventory types, our creative systems must do more than just serve assets — they must learn, adapt, and guide advertisers toward better outcomes.

This space sits at the intersection of ML/bidding, supply, and UI/UX for advertisers. Strong product decisions here directly influence company toplines, ROAS and advertiser retention. At the same time, weak creative strategy can quietly erode performance, create operational noise, and diminish trust in our optimization systems. We need a Staff Product Data Scientist who can bring structure, rigor, and long-term thinking to this inherently noisy problem space.

The person will be the analytical and product thought partner for the Creatives team, owning the data narrative across ideation, launch, and iteration of creative features and strategies. This is not a “support” role; it is a co-owner of the creative roadmap.

Here’s what you’ll be working on:

This role is critical to ensuring that Moloco’s creative systems become a long-term competitive advantage, not just a collection of formats and features.

• Be recognized as a thought leader in the creative domain, someone whose perspective is actively sought when making high-stakes product calls. For example, influence which creative problems we choose to solve, not just how we measure the outcomes.
• Establish a trusted, repeatable framework for measuring creative impact that the organization rallies around. This will enable PM/ENG to ship creative features faster and with more confidence, backed by well-designed experiments and clear success criteria.
• Reduce ad-hoc fire drills by building durable monitoring, diagnostics, and documentation that make creative performance and adoption more transparent.

Minimum Qualifications

• Bachelor’s degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Physics) or equivalent practical experience.
• 8+ years of experience (or PhD + 6 YoE) in data science, product analytics, or a closely related quantitative field, including significant time as a product-facing IC.
• Proven track record of partnering with Product and Engineering to shape roadmaps, define success metrics, and drive decisions through data.
• Demonstrated ability to operate with high ownership and autonomy, including scoping ambiguous problems and driving them to closure.
• Comfort working across time zones and with distributed teams, using strong async communication and documentation habits.

Preferred Qualifications

• Graduate or PhD degree in a quantitative field (e.g., Statistics, Computer Science, Economics, Physics) or equivalent practical experience with 10+ years of experience in related fields. 
• Prior experience in ad tech, marketing science, or related domains where creatives, auctions, or optimization systems are central to performance.
• Hands-on experience with creative analytics (e.g., format benchmarking, asset-level performance analysis, interaction or engagement modeling).
• Experience collaborating closely with ML teams to design, evaluate, and iterate on model features and policies.
• Excellent communication skills: ability to synthesize complex analytical findings into simple, actionable narratives for technical and non-technical audiences.

The Opportunity: 

• Moloco Ads is seeking a seasoned Director of Product Management to lead and scale our global Supply Product organization. This leader will own the multi-year strategy, roadmap, and execution across:
  • Supply Exchange & Inventory Integrations: Drive Moloco’s OpenRTB integrations with top-tier third-party supply partners and exchanges, expanding Moloco’s access to high-quality, global, multi-format inventory across gaming and non-gaming verticals
  • Lead Moloco’s end-to-end General Supply strategy, including Exchange integrations, OpenRTB supply diversification, publisher onboarding, and supply ecosystem expansion.
  • Define, evangelize, and deliver a multi-year supply vision that improves supply quality, scalability, integration reliability, and long-term differentiationPartner with and influence a 100+ engineering organization across the US and Korea, setting product direction and ensuring alignment across teams

Minimum Qualifications:

• 10+ years of Product Management experience in programmatic adtech, with demonstrated success shaping strategy and leading high-impact product areas at scale
• Deep expertise in the programmatic supply ecosystem, including ad exchanges, SSPs, OpenRTB protocols, auction mechanics, and cross-platform integration
• Extensive hands-on experience with Exchange, SSP, or OpenRTB integrations, owning the partner lifecycle end-to-end
• Strong technical fluency—capable of guiding decisions on supply architecture, ad serving flows, bidder interactions, latency and yield optimization, and OpenRTB integration patterns
• Demonstrated ability to drive cross-org alignment, influence senior stakeholders (Directors/VPs), and execute through large engineering teams
• Experience leading complex, multi-year roadmaps in ambiguous, high-velocity environments

Preferred Qualifications:

• Degree in Computer Science, Statistics, or a related technical or analytical field
• Deep understanding of publisher business models and monetization needs, including their concerns around ad fraud and the tools commonly used for mitigation
• Strong market analysis skills to identify competitive advantages, emerging technologies, and supply-side trends—particularly around evolving fraud tactics (e.g., SIVT, domain spoofing, ad stacking, click farms) and anti-fraud solutions
• In-depth knowledge of Supply-Side Platforms (SSPs): their core functionality, technical architecture, and competitive landscape
• Demonstrated ability to identify, negotiate, and scale strategic supply partnerships that generate meaningful business impact
• Proven ability to lead cross-functional execution in fast-paced, ambiguous environments, aligning stakeholders and partnering with global teams across GTM and roadmap cycles.
• Expertise in Header Bidding and Server-to-Server (S2S) Bidding, with a strong understanding of implementation tradeoffs, yield optimization, and latency management
• Familiarity with publisher-side ad servers: key integration points, targeting logic, and impression delivery mechanics
• Hands-on experience with integrations and partner-facing APIs, including defining requirements for interoperability with DSPs, exchanges, ad networks, DMPs, and other adtech partners
• Deep knowledge of supply-side performance metrics such as fill rate, eCPM, latency, bid density, impression opportunities, and unique users—and how to optimize for them
• Technical understanding of ad serving mechanics: from ad request to creative rendering

The Impact You'll Be Contributing to Moloco:

• Define and scale Moloco’s General Supply strategy, ensuring Moloco Ads becomes a top-tier, diversified, high-performance supply destination
• Own the roadmap, PRDs, and value proposition across Exchange integrations, OpenRTB supply, supply expansion, and integration infrastructure
• Lead strategic and operational execution across engineering, data science, GTM, and regional teams to deliver measurable business impact
• Synthesize complex supply-side and partner data into insights that inform long-term product direction and operational excellence
• Monitor ecosystem shifts—including identity, privacy, bidding mechanics, rendering requirements, and publisher concerns—and translate trends into roadmap decisions
• Drive partner integration strategy, defining how external supply partners integrate with Moloco’s systems to maximize performance and differentiation.

ABOUT THE TEAM:
The Corporate Technical team is responsible for building and optimizing the many systems and internal technologies that enable Anduril to accomplish its mission. Anduril’s supply chain, accounting, sales & growth, field maintenance, manufacturing, and many more teams rely on the technology built and maintained by us. We call this system-of-systems “CorpOS”. Within CorpOS lies a suite of digital software solutions aimed at solving the problems for our growth, finance, people teams that interplays heavily with our ArsenalOS solutions that enable Anduril’s engineering, production and sustainment departments.

ABOUT THE JOB:
We are seeking a highly skilled technical Cost and Receipt Accounting Systems Analyst with deep Oracle Cloud Fusion supply chain cost accounting experience to join the team. If you are passionate about the many cross-functional integrated processes that are necessary for defense tech to operate at scale and deliver the advantage to our war fighters, then this may be the opportunity for you. In this role, you will be the primary technical architect and administrator for the financial "engine" of our supply chain. You will ensure that every physical movement in our factories translates into accurate financial data. You will own the configuration, troubleshooting, and optimization of Oracle’s Cost Management and Receipt Accounting modules, ensuring our digital ledgers reflect real-time operational and financial reality.

WHAT YOU'LL DO:

• System Configuration & Ownership: Act as the Lead Functional Analyst for Oracle Fusion Cost Management and Receipt Accounting, managing cost books, valuation methods (Actual, Standard, or FIFO), and accounting rules.
• Sub-ledger Reconciliation: Direct the technical resolution of variances between the Receipt Accounting sub-ledger and the General Ledger, ensuring "Received But Not Invoiced" (RBNI) reports are accurate and automated.
• Data Integrity & Troubleshooting: Investigate and resolve stuck transactions, costing errors, and interface failures between CorpOS (ERP) and ArsenalOS (Manufacturing/Execution systems/WMS).
• Cost Accounting Optimization: Define and maintain cost elements, overhead allocation rules, and cost components to ensure accurate "Cost of Goods Sold" (COGS) reporting and inventory valuation.
• Compliance & Audit Support: Configure systems to meet DCAA and GAAP requirements, ensuring that cost-plus and fixed-price contract accounting is handled with 100% auditability.
• Release Management: Evaluate quarterly Oracle Fusion updates specifically for impact on costing flows, performing regression testing on automated accounting entries before they hit production.
• Process Engineering: Partner with Supply Chain and Manufacturing to ensure that physical receiving workflows trigger the correct technical accounting events in the ERP.

REQUIRED QUALIFICATIONS:

• 5+ years of experience in designing, developing, and implementing Oracle Cloud Fusion solutions at manufacturing companies (Aerospace & Defense industry preferred). DCAA & CPFF contracting experience a plus.
• Manufacturing Financials: Deep understanding of Transactional Accounting, including Receipt Accruals, Landed Cost Management (LCM), and Work-in-Process (WIP) costing. Strong understanding the interplay of sales, supply chain, manufacturing and finance processes between CRM, MES, WMS and ERP, with hands on experience leading development of capabilities in Oracle or SAP
• Technical Proficiency: Ability to write SQL queries to extract data for reconciliation and experience using OTBI (Oracle Transactional Business Intelligence) for financial reporting.
• A&D Industry Knowledge: Familiarity with government contracting accounting (CAS, FAR, DCAA) and how these requirements translate into ERP system settings.
• Systems Thinker: Ability to map a complex physical supply chain into a digital accounting structure without losing data granularity.
• Communication Skills: Excellent business and technical communication skills, both written and oral, and the ability to convey messages in a persuasive manner and at the appropriate level of detail.
• U.S. Citizen or Greencard Holder status is required as this position needs to access export-controlled data.
• Ability to be in-office full time and willingness to travel up to 25-50% to visit other sites.

ABOUT THE JOB:

We are looking for an expert Oracle Integration Developer to join our Arsenal (Enterprise Systems) team. Your immediate mission: take ownership of our critical enterprise integrations connecting Oracle Fusion ERP with our upstream and downstream systems. These integrations, built on Oracle Integration Cloud, form the digital backbone that governs how we manage our business operations, from product data and procurement to manufacturing and financial processes. You will be tasked with stabilizing, optimizing, and making them exceptionally robust.

Long-term, you will be the subject matter expert responsible for architecting and scaling our enterprise integration landscape. This is a high-impact role for someone who thrives on solving complex data challenges and wants to build the operational foundation that enables Anduril to scale its mission.

WHAT YOU"LL DO:

• Stabilize & Optimize: Dive deep into existing Oracle Fusion ERP integrations across manufacturing, supply chain, finance, and engineering systems. Diagnose root causes of instability, re-architect weak points, and implement robust error handling and monitoring to achieve mission-critical reliability.
• Architect & Build: Design and develop new, scalable enterprise integrations using Oracle Integration Cloud (OIC). Translate complex business requirements for product data, multi-level Bills of Material (BOMs), procurement, inventory, work orders, and financial transactions into resilient and efficient integration flows.
• Own the Integration Lifecycle: Manage the end-to-end process from design and development through testing (unit, SIT, UAT) and deployment, utilizing CI/CD best practices. Proactively tune and maintain integrations to ensure peak performance as data volumes grow.
• Ensure Data Integrity: Become the trusted expert on data transformation and mapping between systems. Implement rigorous validation and reconciliation logic to guarantee that our enterprise data is flawless across all systems.
• Collaborate & Influence: Act as the key technical partner to our ERP, Manufacturing, Supply Chain, and Finance teams. Clearly articulate technical designs, trade-offs, and progress to both engineering peers and business stakeholders, guiding them toward best-practice integration patterns.
• Leverage Modern Oracle Cloud Tools: Utilize Oracle Visual Builder Cloud Service (VBCS) where appropriate to build lightweight user interfaces that enhance integration workflows, data validation, or operational dashboards.

REQUIRED QUALIFICATIONS:

• 5+ years of hands-on experience developing complex integrations with deep specialization in Oracle Integration Cloud (OIC), specifically Oracle Integration 3.
• Proven experience integrating Oracle Fusion Cloud ERP with upstream and downstream enterprise systems (e.g., PLM, MES, WMS, CRM, third-party applications), including deep familiarity with ERP data objects such as Items, BOMs, Suppliers, Purchase Orders, Work Orders, Inventory Transactions, and Financial data.
• Expert-level proficiency in OIC 3 components: Application and Tech Adapters (REST, SOAP, File, FTP, Oracle SaaS, Database), Connections, Mappings, Lookups, Error Handling, and JavaScript.
• Strong command of XSLT, XPath, and complex data mapping for transforming large and nested XML/JSON payloads.
• Demonstrable experience building, securing, and consuming RESTful APIs and SOAP web services.
• Excellent SQL skills and a solid understanding of relational database concepts.
• Experience with Oracle Fusion ERP modules such as SCM (Supply Chain Management), Manufacturing, Procurement, or Financials.
• A tenacious problem-solver with a track record of troubleshooting, debugging, and stabilizing complex, business-critical systems.

PREFERRED QUALIFICATIONS:

• Hands-on experience with Oracle Visual Builder Cloud Service (VBCS) for building user interfaces and extensions.
• Experience with Oracle Business Intelligence Cloud Connector (BICC) for high-volume data extraction from Fusion ERP.
• Experience with Oracle Cloud Infrastructure (OCI) services (e.g., Functions, API Gateway, Object Storage, Logging, Autonomous Database).
• Experience integrating PLM systems (e.g., Teamcenter, Windchill, Arena) with Oracle Fusion ERP.
• Familiarity with Git-based source control and CI/CD pipelines for integration deployments.
• Experience in a discrete manufacturing environment.
• Knowledge of other programming languages (e.g., Python, Groovy, Java).
• Relevant Oracle Cloud Certifications (e.g., OIC 3 Application Integration Professional, Oracle Fusion Cloud certifications).
  
  

ABOUT THE JOB:

We are looking for an expert Oracle Integration Developer to join our Arsenal (Enterprise Systems) team. Your immediate mission: take ownership of our critical enterprise integrations connecting Oracle Fusion ERP with our upstream and downstream systems. These integrations, built on Oracle Integration Cloud, form the digital backbone that governs how we manage our business operations, from product data and procurement to manufacturing and financial processes. You will be tasked with stabilizing, optimizing, and making them exceptionally robust.

Long-term, you will be the subject matter expert responsible for architecting and scaling our enterprise integration landscape. This is a high-impact role for someone who thrives on solving complex data challenges and wants to build the operational foundation that enables Anduril to scale its mission.

WHAT YOU"LL DO:

• Stabilize & Optimize: Dive deep into existing Oracle Fusion ERP integrations across manufacturing, supply chain, finance, and engineering systems. Diagnose root causes of instability, re-architect weak points, and implement robust error handling and monitoring to achieve mission-critical reliability.
• Architect & Build: Design and develop new, scalable enterprise integrations using Oracle Integration Cloud (OIC). Translate complex business requirements for product data, multi-level Bills of Material (BOMs), procurement, inventory, work orders, and financial transactions into resilient and efficient integration flows.
• Own the Integration Lifecycle: Manage the end-to-end process from design and development through testing (unit, SIT, UAT) and deployment, utilizing CI/CD best practices. Proactively tune and maintain integrations to ensure peak performance as data volumes grow.
• Ensure Data Integrity: Become the trusted expert on data transformation and mapping between systems. Implement rigorous validation and reconciliation logic to guarantee that our enterprise data is flawless across all systems.
• Collaborate & Influence: Act as the key technical partner to our ERP, Manufacturing, Supply Chain, and Finance teams. Clearly articulate technical designs, trade-offs, and progress to both engineering peers and business stakeholders, guiding them toward best-practice integration patterns.
• Leverage Modern Oracle Cloud Tools: Utilize Oracle Visual Builder Cloud Service (VBCS) where appropriate to build lightweight user interfaces that enhance integration workflows, data validation, or operational dashboards.

REQUIRED QUALIFICATIONS:

• 5+ years of hands-on experience developing complex integrations with deep specialization in Oracle Integration Cloud (OIC), specifically Oracle Integration 3.
• Proven experience integrating Oracle Fusion Cloud ERP with upstream and downstream enterprise systems (e.g., PLM, MES, WMS, CRM, third-party applications), including deep familiarity with ERP data objects such as Items, BOMs, Suppliers, Purchase Orders, Work Orders, Inventory Transactions, and Financial data.
• Expert-level proficiency in OIC 3 components: Application and Tech Adapters (REST, SOAP, File, FTP, Oracle SaaS, Database), Connections, Mappings, Lookups, Error Handling, and JavaScript.
• Strong command of XSLT, XPath, and complex data mapping for transforming large and nested XML/JSON payloads.
• Demonstrable experience building, securing, and consuming RESTful APIs and SOAP web services.
• Excellent SQL skills and a solid understanding of relational database concepts.
• Experience with Oracle Fusion ERP modules such as SCM (Supply Chain Management), Manufacturing, Procurement, or Financials.
• A tenacious problem-solver with a track record of troubleshooting, debugging, and stabilizing complex, business-critical systems.

PREFERRED QUALIFICATIONS:

• Hands-on experience with Oracle Visual Builder Cloud Service (VBCS) for building user interfaces and extensions.
• Experience with Oracle Business Intelligence Cloud Connector (BICC) for high-volume data extraction from Fusion ERP.
• Experience with Oracle Cloud Infrastructure (OCI) services (e.g., Functions, API Gateway, Object Storage, Logging, Autonomous Database).
• Experience integrating PLM systems (e.g., Teamcenter, Windchill, Arena) with Oracle Fusion ERP.
• Familiarity with Git-based source control and CI/CD pipelines for integration deployments.
• Experience in a discrete manufacturing environment.
• Knowledge of other programming languages (e.g., Python, Groovy, Java).
• Relevant Oracle Cloud Certifications (e.g., OIC 3 Application Integration Professional, Oracle Fusion Cloud certifications).
  
  

About the Team

Anduril’s Workplace Operations team is seeking an Associate Workplace Manager to join us. The Workplace Operations team is responsible for overseeing and maintaining the operational aspects of a work environment to ensure efficiency, productivity, and a positive work experience and reports through the Director of Facilities.

As an Associate Workplace Manager, you will assist in developing and managing the operations of a world class facilities program. The right candidate will have strong analytical ability, exceptional communication skills, ability to build business partnerships with third party providers and ability to resolve challenging problems with minimal oversight.

About the Job

Anduril is a rapidly growing company seeking an experienced and dynamic individual to join our team as an Associate Workplace Manager. As a key player in our organization, you will be responsible for supporting our facilities in Seattle, WA focusing on internal office operation functions that contribute to the overall success of Anduril. The job can range widely in duties and responsibilities like managing vendors, owning the floor plan, and management of the facility and employee population. No two days will look alike and no task is too small, as you hold the highest bar for execution. You play a pivotal role in creating an efficient, productive, and employee-friendly work environment, contributing to the overall success of Anduril.

What You’ll Do

• Direct and manage the comprehensive operations strategy for the office, including by guiding Production, R&D, Business Development, IT, and senior leadership support functions.
• Analyze and resolve complex office-related challenges by determining and implementing solutions that align with organizational objectives and budget parameters, while fostering a positive and productive work environment.
• Develop and execute space utilization strategies and office planning initiatives by determining workspace configurations, departmental allocations, and expansion requirements based on current operations and projected growth trajectories.
• Manage all office maintenance requests, repair requests, and preventative maintenance schedules, ensuring issues are resolved swiftly.
• Supervise vendor relationships for all office-related services by selecting vendors, negotiating contract terms, and evaluating vendor performance.
• Supervise and deliver workplace-related projects, ensuring alignment with scope, budget, and timelines.
• Design and implement employee engagement programs and external client events, ensuring alignment with budget and business objectives.
• Design and implement office supply and equipment management programs by determining inventory parameters and approving purchasing decisions consistent with operational needs.
• Develop and deliver clear communication to employees about workplace updates, changes, and improvements, ensuring transparency and alignment.

Required Qualifications

• 2+ years of related experience supporting startup or aerospace.
• You have strong organizational and time management skills.
• You work through moderately complex or routine challenges that require evaluating different factors.
• You use sound judgement to decide on next steps, and apply existing knowledge to support problem-solving and analysis, with minimal direction needed for new assignments.
• Your communication skills are strong both verbally and written.
• You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility.
• You’re an independent worker who can work with ambiguity and drive to outcomes with minimal oversight.
• You have a strong attention to detail and an attitude of 100% compliance with all company and regulatory requirements.
• You love solving complex, ambiguous, cross-functional problems in a people-centric way.
• Up to 10% travel to US offices.
• Must be authorized to work in the United States.

Preferred Qualifications

• Previously worked at a fast-paced tech company or rapidly growing manufacturer.
• Experience managing day-to-day operations and projects.

If you are a proactive, detail-oriented individual with a passion for creating efficient and employee-friendly work environments, we invite you to apply for this exciting opportunity to contribute to the success of Anduril. Join us on our mission transforming the future of defense.

Director of Sales – Mid-Market

Location: North America
Reports to: VP - GTM
Department: GTM/Sales

Work Type: Hybrid Seattle/Bellevue

 About Zenoti

Zenoti powers the world’s leading beauty, wellness, and fitness brands — helping them grow, delight their guests, and run their businesses effortlessly. Our platform combines SaaS, payments, and AI-driven innovation to help operators scale profitably and deliver exceptional guest experiences.

We are seeking a proven Director of Sales, Mid-Market, to lead new customer acquisition across our fastest-growing segment.

Role Overview

The Director of Sales, Mid-Market owns net new revenue generation for businesses ranging from single-location and multi-location brands with up to 20 locations. This leader will manage and develop a team of 6–8 Account Executives responsible for expanding Zenoti’s footprint.

This leader will balance people leadership, pipeline rigor, and deal execution, ensuring the team consistently sells on value, ROI, and business impact.

Key Responsibilities

• Own mid-market new ARR
• Drive predictable pipeline generation, progression, and close rates.
• Maintain strong forecast accuracy and proactive risk management.
• Lead and Develop a High-Performance Sales Team
• Recruit, onboard, coach, and retain top mid-market SaaS sales talent.
• Build a culture of accountability, coaching, and continuous improvement.
• Execute Challenger sales methodology and value-led selling
• Coach reps to sell on ROI, outcomes, and long-term value, not features or price.
• Inspect deals for quality, customer fit, and executive alignment.
• Drive Sales Operating Excellence
• Partner with Revenue Operations to ensure clean CRM hygiene, accurate reporting, and strong pipeline visibility.
• Lead weekly pipeline reviews, forecast calls, and quarterly performance reviews.
• Use data to identify coaching needs, execution gaps, and scalable best practices.

Qualifications

• 7+ years of SaaS sales leadership experience, with a proven track record of building and leading teams that deliver sustained net new ARR growth.
• Data-driven leader with a strong command of pipeline math, forecasting, and performance metrics.
• Track record of hiring, coaching, and developing high-performing sales teams.
• Executive presence and strong communication skills with both customers and internal leaders.

Success in This Role Looks Like

• Consistent achievement (and outperformance) of mid-market ARR targets.
• A confident, well-coached sales team that accelerates deal velocity and win rates.
• Predictable pipeline generation and disciplined forecasting.
• Zenoti recognized by prospects as the leading strategic growth platform, not just a software vendor.

Director of Sales – Mid-Market

Location: North America
Reports to: VP - GTM
Department: GTM/Sales

Work Type: Hybrid, Seattle/Bellevue

 About Zenoti

Zenoti powers the world’s leading beauty, wellness, and fitness brands — helping them grow, delight their guests, and run their businesses effortlessly. Our platform combines SaaS, payments, and AI-driven innovation to help operators scale profitably and deliver exceptional guest experiences.

We are seeking a proven Director of Sales, Mid-Market, to lead new customer acquisition across our fastest-growing segment.

Role Overview

The Director of Sales, Mid-Market owns net new revenue generation for businesses ranging from single-location and multi-location brands with up to 20 locations. This leader will manage and develop a team of 6–8 Account Executives responsible for expanding Zenoti’s footprint.

This leader will balance people leadership, pipeline rigor, and deal execution, ensuring the team consistently sells on value, ROI, and business impact.

Key Responsibilities

• Own mid-market new ARR
• Drive predictable pipeline generation, progression, and close rates.
• Maintain strong forecast accuracy and proactive risk management.
• Lead and Develop a High-Performance Sales Team
• Recruit, onboard, coach, and retain top mid-market SaaS sales talent.
• Build a culture of accountability, coaching, and continuous improvement.
• Execute Challenger sales methodology and value-led selling
• Coach reps to sell on ROI, outcomes, and long-term value, not features or price.
• Inspect deals for quality, customer fit, and executive alignment.
• Drive Sales Operating Excellence
• Partner with Revenue Operations to ensure clean CRM hygiene, accurate reporting, and strong pipeline visibility.
• Lead weekly pipeline reviews, forecast calls, and quarterly performance reviews.
• Use data to identify coaching needs, execution gaps, and scalable best practices.

Qualifications

• 7+ years of SaaS sales leadership experience, with a proven track record of building and leading teams that deliver sustained net new ARR growth.
• Data-driven leader with a strong command of pipeline math, forecasting, and performance metrics.
• Track record of hiring, coaching, and developing high-performing sales teams.
• Executive presence and strong communication skills with both customers and internal leaders.

Success in This Role Looks Like

• Consistent achievement (and outperformance) of mid-market ARR targets.
• A confident, well-coached sales team that accelerates deal velocity and win rates.
• Predictable pipeline generation and disciplined forecasting.
• Zenoti recognized by prospects as the leading strategic growth platform, not just a software vendor.

About the Role
We are seeking a driven and passionate Account Director to join our Expansion Sales team, responsible for driving growth, retention, and long-term success within Zenoti’s most strategic North America accounts. As a trusted advisor, you’ll strengthen executive relationships, ensure customers realize the full value of Zenoti, and identify opportunities to expand adoption of our AI-powered, all-in-one platform.

This role is ideal for a consultative sales leader who thrives in enterprise SaaS, can build executive alignment, and is passionate about helping customers grow their businesses with the latest in AI and cloud technology.

Key Responsibilities

• Drive revenue growth by identifying, positioning, and closing upsell and cross-sell opportunities across Zenoti’s add-on solutions and AI-powered products.
• Develop deep, trusted relationships with C-level and senior stakeholders to align Zenoti with customers’ business strategies.
• Build and execute strategic account plans that address customer objectives, operational challenges, and growth goals.
• Act as a trusted advisor, guiding customers on business strategy, operational efficiency, customer experience, and expansion across locations and solutions.
• Partner cross-functionally with Customer Success, Product, Marketing, and Services teams to deliver a seamless customer experience.
• Monitor client health and usage metrics, surfacing opportunities for optimization and measurable ROI.
• Maintain accurate forecasting, pipeline management, and account documentation in internal systems.
• Stay ahead of industry trends, competitor activity, and emerging technologies to provide forward-looking guidance to clients.

About You

• 10+ years in a quota-carrying enterprise SaaS role, with proven success in account management and expansion.
• Consistent record of over-achievement in exceeding targets in account management and sales roles withing the SaaS industry.
• Strong understanding of cloud and AI-driven technologies with the ability to translate complex solutions into clear business value.
• Exceptional communication, executive presence, and ability to engage both technical and non-technical audiences.
• Self-starter with strong business acumen and ability to thrive in a fast-paced, collaborative environment.
• Willingness to travel for client meetings and industry events across North America.

Why Join Zenoti

At Zenoti, we’re transforming the beauty, wellness, and fitness industries with an AI-first, all-in-one cloud platform trusted by some of the world’s most recognized brands. Our solutions go beyond streamlining operations — we leverage artificial intelligence to automate tasks, surface insights, and unlock new revenue opportunities for our customers.

As part of our team, you’ll have the opportunity to:

• Partner with iconic beauty and wellness brands to shape how they operate and grow.
• Be part of a high-growth, innovative company where your work has visible impact.
• Join a culture that values creativity, customer success, and career growth.

If you’re passionate about driving measurable business outcomes, building long-term partnerships, and shaping the future of an industry through AI, Zenoti is the place for you.

At DigitalOcean, Data Center Engineers play a critical role in building and operating the physical infrastructure that powers our cloud platform. Our team is responsible for deploying, maintaining, and scaling the servers and networking equipment that enable millions of developers to run their applications.

From replacing a faulty drive to helping deploy infrastructure in a brand-new data center, our engineers work across the full lifecycle of hardware operations. You’ll join a collaborative, fast-growing team with opportunities to work on large-scale deployments, new data center expansions, and next-generation infrastructure.

This is a remote position.

What You'll Be Doing

• Deploying, maintaining, and scaling DigitalOcean’s data center infrastructure
• Racking, stacking, and cabling servers, power distribution units (PDUs), and network switches
• Installing and commissioning servers, networking equipment, storage systems, and GPU infrastructure
• Designing and executing large-scale infrastructure deployments including rack buildouts and cluster expansions
• Supporting new data center builds and expansions through rack layout planning and infrastructure readiness validation
• Deploying and troubleshooting high-density compute platforms including GPU and liquid-cooled infrastructure
• Diagnosing and repairing hardware issues across servers, networking equipment, and storage systems
• Debugging hardware, network, and Linux OS related issues
• Submitting RMAs and managing hardware lifecycle replacements with equipment vendors
• Managing shipping, receiving, and inventory tracking of data center hardware and components
• Maintaining deployment documentation, runbooks, and operational procedures
• Partnering with internal engineering teams to support hardware rollouts and infrastructure upgrades
• Supporting operational readiness for new data center deployments
• Participating in an on-call rotation to support infrastructure availability
• Mentoring junior engineers and contributing to team development
  
  

What You'll Add to DigitalOcean

• 6-8+ years of experience deploying, operating, or supporting infrastructure within large-scale data center or cloud environments.
• Strong understanding of data center infrastructure including compute, networking, and storage systems
• Proficient understanding of data center power and cooling architecture
• Experience deploying and troubleshooting GPU hardware and high-density compute infrastructure
• Experience working with or supporting liquid-cooled infrastructure
• Strong Linux knowledge and command line experience; familiarity with bash scripting
• Strong troubleshooting skills across hardware, networking, and operating systems
• Understanding of data center cabling standards and deployment best practices
• Experience supporting large-scale infrastructure deployments or data center expansions
• Ability to analyze infrastructure incidents and drive operational improvements
• Strong problem-solving skills and the ability to perform deep technical investigations
• Experience maintaining deployment documentation and operational procedures
• Ability to collaborate with cross-functional engineering teams
• Willingness to participate in an on-call rotation
• Valid driver’s license and ability to travel domestically and internationally (20–25%)
• Ability to lift objects up to 50 lbs and be on your feet for extended periods
• Ability to mentor and train junior engineers

Compensation Range: 

• $128,000 - $161,000

*This is a hybrid role

JR: 2026-7651

#LI-Hybrid

What will I be doing?

• Converting qualified leads generated by the Inside Sales and SDR teams, and taking them to successful closure.
• Generate own leads through outbound prospecting, working in liaison with marketing, leadgen, sdrs and customer success to own and drive this initiative 
• Drive detailed business plans for goal and quota attainment. Strategize and drive each deal to closure.
• Drive thorough discovery of customer’s business priorities and challenges; offer relevant introduction to Zenoti’s products targeted to their individual business needs and challenges
• Be a strategic business partner for new customers, offering consultation and insight into the customer’s market, industry, business model and opportunities regarding Zenoti systems.
• Work with the Technical Sales Engineer to prepare for demos and technical discussions with prospective customers.
• Facilitate handoff of new customers to software implementation teams with detailed notes and specifications from customers. Work with the support and implementation teams to ensure a smooth transition from sales and to manage customer expectations throughout their tenure with Zenoti.
• Follow up with existing customers to ensure they are getting the most out of the software solution and where required engaging other team members to help alleviate any challenges a customer is facing.
• Upsell additional Zenoti products and services to existing customers.
• Collaborate with Inside Sales team on strategy for increasing the sales pipeline. Continually identify opportunities to increase closure rate, improve implementation process handoff

What skills do I need?

• Experience in working with customers virtually. Some travel may be required.
• Experience working with small to mid-level sized companies
• Self-motivated and goal oriented. Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Excellent communication and presentation skills, personality, and the ability to build relationships and gain credibility and trust with customers
• Organizational and time management skills
• 4-year Bachelor's Degree in Business or any relevant discipline. MBA preferred.
• 8+ years of strong relevant experience in customer-facing technology sales or inside sales representative roles in SMB, Mid-market, or Enterprise client segments.
• Knowledge of sales processes and adhering to such established processes.
• Account management and 360 problem solving 
• Experience in or an understanding of the spa, salon, fitness, and/or beauty & wellness industry, and/or Fintech SaaS Sales is a BIG PLUS!

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

Position Summaries:

• BOX OFFICE ATTENDANT
• COAT CHECK STAFF
• VENUE HOST
  
  

1. BOX OFFICE ATTENDANT

SUMMARY

The Box Office Attendant is responsible for communicating information regarding the location, event, seating options, price structures, and other details to help guests select the best event ticket option. The Box Office Attendant will process ticket orders and collect payments.

PRIMARY RESPONSIBILITIES

• Accurately and efficiently processes orders and collect payments from guests.
• Follow cash handling and inventory procedures to ensure security of assets.
• Greet customers with a positive and friendly demeanor.
• Assist guests by providing information, answering questions, and processing requests.
• Resolve customer concerns by providing superior customer service, utilizing common practices for resolution and escalating to supervisor when needed.
• Provide upselling opportunities to similar events in the genre by demonstrating a strong knowledge of upcoming events.
• Contribute to the team dynamic by assisting coworkers, maintaining the facilities’ cleanliness, and helping to develop and maintain a positive work environment.

QUALIFICATIONS 

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1-2 years of cash-handling and related work experience
• Excellent customer service skills
• Must be able to work independently and in a team setting
• Good communication skills to effectively communicate with customers and co-workers
• Basic math skills
• Must be responsible and professional
• Effective decision-making skills  
• Demonstrated ability to work in a fast-paced environment
• Must be self-motivated, reliable, and punctual
• Available to work flexible hours, including nights, weekends, and holidays

PAY SCALE: $23.00  

BONUS

• These positions are not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event based positions are not eligible for benefits through AEG Presents.
  
  

2. COAT CHECK STAFF

SUMMARY

Coat Check Staff will act as one of the main providers of direct services to guests. They are responsible for various tasks such as checking coats in and out, selling concessions, and answering questions. Coat Check Staff will provide a variety of customer service duties on behalf of the venue in an expert, professional, and friendly manner.

PRIMARY RESPONSIBILITIES

• Operate the various coat check areas within established guidelines and procedures at the venue. 
• Greet guests, answer guest questions, resolve guest complaints, and direct guests to important areas of the venue (i.e., restrooms, ATM, ADA areas, VIP areas, merch, and concert area, etc.) and provide additional assistance whenever necessary.
• Cash handling duties and reconciliation of bank.
• Act as a member of the emergency evacuation team by communicating with and directing guests during a facility emergency.
• May be responsible for moving around to different positions to give breaks to other staff.
• Collect lost and found items and provide guest services to patrons picking up lost items.
• Sort and log lost items that are found in accordance with event protocol.
• Perform other duties and responsibilities as deemed appropriate by Management.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 1-2 years of cash-handling and related work experience
• Ability to work in varying conditions
• Ability to lift 25 lbs. without assistance
• Positive attitude with superior customer service skills
• Availability to work nights, weekends, and holidays as needed according to venue schedule
• Ability to stand and walk for long periods of time
• Must be self-motivated, reliable, and punctual
• Previous experience working in events and knowledge of the music industry preferred

PAY SCALE: $20.76

BONUS

• These positions are not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event based positions are not eligible for benefits through AEG Presents.
  
  

3. VENUE HOST

SUMMARY

The Venue Host will ensure a superior level of service is provided to all guests and will seat ADA guests and guests who have purchased VIP upgrades. Additionally, this position will monitor and report any policy and procedure violations regarding issues with guest behavior. The Venue Host will also communicate within the department and other departments related to ticketing, VIP guests, safety hazards, etc.

PRIMARY RESPONSIBILITIES

• Seat VIP guests and assist ADA patrons while complying with facility/event ADA requirements.
• Ensure designated VIP and ADA areas are set up, clean, and ready for patron entry and assist with breakdown after event.
• Respond to guest behavior issues.
• Assist with patron issues or complaints and report any activities or behaviors that conflict with facility/event policy or code of conduct to House Manager.
• Communicate with staff regarding responsibilities, ticketing, VIP guests, safety/hazards, and any issues that may occur during scheduled shows and performances.
• Responsible to ensure breaks are taken and to ensure proper coverage while staff is on break.
• Assist House Manager with special projects.
• Settle merch with artists and collect the house merch cut.
• May assist with private events.
• Proactively monitor and engage with clients and provide the highest quality of customer service in a friendly and timely manner.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• A minimum of 2-3 years of cash-handling and related work experience
• Excellent interpersonal, communication, and problem-solving skills
• Ability to work in a fast-paced environment
• Must be self-motivated, reliable, and punctual
• Must have a positive attitude and be team oriented
• Available to work nights, weekends, and holidays

PAY SCALE: $23.00

BONUS

• These positions are not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event based positions are not eligible for benefits through AEG Presents.

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

PRODUCTION STAFF

• AUDIO TECHNICIAN
• LIGHTING TECHNICIAN
  
  

AUDIO TECHNICIAN

The Audio Technician will serve as the main point of contact for tour audio during shows. Additionally, the position is responsible for sound and A/V-related equipment inventory, cleaning, and maintenance.

PRIMARY RESPONSIBILITIES

• Responsible for set up, operation, and maintenance of venue sound systems.
• Operate sound system during shows and confirm that microphones and speakers are functioning.
• Load/unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met.
• Venue maintenance, including sound and stage equipment. 
• Provide audio support and management as needed for private events.
• May be responsible for production and operations aspects including vendor end-to-end onsite set up.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• 2-4 years of related work experience
• Ability to operate sound systems and plan for live production events
• Working knowledge of standard tools and equipment of the trade
• Ability to lift, push, and pull at least 50 pounds
• Ability to maintain effective working relationships
• Strong listening and verbal communication skills
• Computer literate and proficient in MS Office (Outlook, Excel, Word)
• Must be self-motivated, reliable, and punctual
• Must have a positive attitude and be team oriented
• Able to work various hours: nights, weekends, and holidays as required
• Experience with music industry preferred

Pay Range: $25.00 - $32.00

BONUS

• This position is not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event Staff: This position is not currently eligible for benefits.
  
  
  

LIGHTING TECHNICIAN

SUMMARY

The Lighting Technician will serve as the main point of contact for lighting during shows and events. Additionally, the position is responsible for lighting-related equipment inventory, cleaning, and maintenance.

PRIMARY RESPONSIBILITIES

• Responsible for set up, operation and maintenance of venue lighting system.
• Operate lights during shows configuring color and tone to ensure artist’s vision and mood are achieved.
• Load/unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met.
• Provide lighting support and management as needed for private events.
• Responsible for venue maintenance including lighting and stage equipment. 
• May be responsible for production and operations aspects including vendor end-to-end onsite set up.

QUALIFICATIONS

• A minimum education level of: High School Diploma or its equivalency
• 2-4 years of related work experience
• Ability to operate lighting systems and plan for live production events
• Working knowledge of standard tools and equipment of the trade
• Ability to lift, push, and pull at least 50 pounds
• Ability to maintain effective working relationships
• Strong listening and verbal communication skills
• Computer literate and proficient in MS Office (Outlook, Excel, Word)
• Able to work various hours: nights, weekends, and holidays as required
• Must be self-motivated, reliable, and punctual
• Must have a positive attitude and be team oriented
• Experience with music industry preferred

Pay Range: $25.00 - $32.00

BONUS

• This position is not eligible for a bonus under the current bonus plan requirements.

BENEFITS

• Event Staff: This position is not currently eligible for benefits.
  
  

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Employer does not offer work visa sponsorship for this position.

AEG's policy is to hire the most qualified applicants, and we comply with all applicable federal, state and local employment laws in making hiring and employee decisions.  We are an equal opportunity employer and do not discriminate against applicants or employees on the basis of race, color, marital status, disability, religion, age, sex, sexual orientation, national origin, genetic information, veteran status, or any other legally protected status recognized by applicable federal, state or local law.

This position is on-site in Seattle, WA.

Join Lumen Bioscience as a Clinical Operations Manager to play a vital role in overseeing and coordinating the clinical operations activities within our growing biopharmaceutical company. In this role, you’ll collaborate with cross-functional teams, and manage CROs and clinical research sites, while ensuring the successful execution of clinical trials, adherence to regulatory guidelines, and the timely delivery of high-quality clinical data.

This position combines hands-on leadership of clinical operations activities with clinical trial oversight, relationship management, clinical sample management, clinical trial supply management, documentation and data management, and process improvement. You’ll oversee the planning, implementation, and execution of clinical trials in collaboration with cross-functional teams, collaborate with CROs and clinical trial sites, and oversee and supervise clinical trial sample management life cycle to maintain chain-of custody in a GxP compliant setting. You’ll assist with forecasting and managing inventory of investigational product, manage relationships with third-party vendors, oversee investigational product shipments domestically and internationally, and oversee the collection, processing, and archival of clinical trial data and documents while identifying opportunities to streamline clinical operations processes, enhance efficiency, and optimize resource allocation. If you have strong leadership skills, in-depth knowledge of clinical research processes, and thrive in a fast-paced environment, we encourage you to apply.

Duties & Responsibilities:

• Clinical Trial Oversight:
  • Oversee the planning, implementation, and execution of clinical trials in collaboration with cross-functional teams, including regulatory affairs, medical writing, production and development, and data management.
  • Ensure compliance with study protocols, Good Clinical Practice (GCP) guidelines, and relevant regulatory requirements.
  • Monitor clinical trial progress, identify potential issues, and proactively develop and implement corrective actions.
• Relationship Management:
  • Collaborate with Contract Research Organizations (CROs) and clinical trial sites to ensure efficient study start-up, enrollment, and conduct.
  • Facilitate effective communication and build strong relationships with external partners, including investigators, site personnel, and vendors.
  • Serve as the main point of contact for clinical trial-related inquiries and issue resolution.
• Clinical Sample Management:
  • Oversee and supervise clinical trial sample management life cycle to maintain chain-of custody in a GxP compliant setting
  • Work closely with CRO, external lab vendors and internal teams to plan and execute sample processing, tracking and shipment of clinical samples
  • Oversee sample receiving procedures and sample testing timelines
• Clinical Trial Supply Management:
  • Assist with forecasting and managing inventory of investigational product needed for upcoming and ongoing clinical trials
  • Establish packaging, labeling and distribution timelines
  • Manage relationships with third-party vendors, e.g., shipping companies and IRT providers.
  • Oversee investigational product shipments domestically and internationally, including coordination of import/export documentation, permits and licenses to ensure timely and compliant delivery of investigational product to drug depots and clinical research sites.
• Documentation and Data Management:
  • Oversee the collection, processing, and archival of clinical trial data and documents, ensuring accuracy, completeness, and traceability.
  • Collaborate with the data management team to implement efficient data capture and reporting processes.
  • Ensure compliance with data protection regulations and maintain data confidentiality.
• Process Improvement:
  • Identify opportunities to streamline clinical operations processes, enhance efficiency, and optimize resource allocation.
  • Contribute to the development and implementation of standardized operating procedures (SOPs) and best practices.
  • Stay up to date with industry trends and regulatory changes to ensure the adoption of current best practices.

Qualifications & Requirements:

• Education and Experience:
  • Bachelor's degree in life sciences or a related field (advanced degree preferred).
  • Minimum of 8 years of experience in clinical operations, with a demonstrated track record of managing clinical trials.
  • Strong knowledge of GCP guidelines, FDA regulations, and other relevant regulatory frameworks.
  • Proven experience in leading and managing teams, with excellent organizational and interpersonal skills.
• Skills and Attributes:
  • Proficiency in clinical trial management systems (CTMS), electronic data capture (EDC) systems, and other relevant software applications.
  • Excellent written and verbal communication skills, with the ability to effectively communicate complex information to diverse stakeholders.
  • Detail-oriented, with strong problem-solving and decision-making abilities.
  • Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
  • Demonstrated ability to adapt to changing circumstances and proactively drive process improvements.

Physical Requirements:

• Ability to work on-site in Seattle, WA
• Ability to sit for extended periods of time (2 or more hours)

Benefits at Lumen Bioscience:

• Stock bonus
• Health, Dental, and Vision premiums fully covered by Lumen
• 401k match up to 4%
• Industry-leading PTO policy, paid refresh days, and paid year-end holiday office closure
• Monthly wellness program to support your health and well-being
• Free onsite parking or public transportation subsidies
• Comprehensive parental leave policies
• Life insurance, short & long-term disability, and access to employee assistance programs

At Lumen Bioscience, we foster a workplace built on collaboration, innovation, and professional growth. This role offers a significant opportunity to contribute directly to cutting-edge biotechnology and the advancement of global health solutions.

Join us to shape innovative solutions and drive operational excellence.

About the Role

What You'll Need

• Experience developing quantitative models to support real-world decision-making under uncertainty
• Strong coding skills in Python, with the ability to move beyond prototyping and implement production-quality scientific code
• Experience with one or more of the following: causal inference, Bayesian modeling, structural modeling, demand forecasting, pricing science, or mathematical optimization
• Comfort working with messy, high-dimensional real-world data and translating ambiguous business problems into rigorous modeling approaches
• Advanced degree (MS or PhD preferred) in statistics, mathematics, economics, operations research, computer science, or another quantitative discipline
• Strong communication and collaboration skills — you’re comfortable working with cross-functional stakeholders and can communicate technical ideas clearly

Nice to Have

What You'll Do

Compensation

The Role

The Staff IAM Engineer is responsible for securing and managing all non-human identities  including service accounts, application identities, machine credentials, APIs, bots, and workloads across on-prem, cloud, and crypto infrastructure. This role ensures that automated and machine-based identities follow the same governance, lifecycle, and least-privilege principles as human users. You will design systems that enable secure authentication, secrets management, and access provisioning for automated services, APIs, and DevOps pipelines. This role directly protects sensitive financial data, crypto custody environments, and transaction systems from privilege misuse, credential leakage, and insider or supply chain threats.

What You’ll Do

Identity Architecture & Engineering

• Design, implement, and maintain a Non-Human Identity (NHI) framework governing all service accounts, API tokens, certificates, and machine credentials.
• Implement centralized secrets management using tools such as HashiCorp Vault or AWS Secrets Manager, 
• Build integrations with CI/CD pipelines and cloud services (AWS, GCP, Azure) to enforce automated credential rotation and JIT provisioning.
• Define and implement tagging, ownership, and classification models for non-human identities.
• Develop scalable onboarding processes for applications, workloads, and bots that require secure authentication.

 Lifecycle Management & Governance

• Develop automated workflows for creation, rotation, deactivation, and certification of service accounts and API keys.
• Partner with developers and DevOps to transition hard-coded credentials to secure vaults.
• Establish policies for key rotation frequency, credential expiration, and certificate renewal.
• Integrate NHI lifecycle into IAM governance tools (Okta).
• Support quarterly access reviews and certification campaigns for non-human identities.

 Automation & Integration

• Build automation using APIs, Python, PowerShell, or Terraform to manage credentials and monitor access.
• Integrate non-human identity telemetry into SIEM/SOAR platforms for anomaly detection.
• Implement visibility dashboards to track total NHI inventory, owners, last use, and compliance status.
• Deploy Just-in-Time (JIT) credential provisioning for ephemeral workloads and containers (Kubernetes, Lambda, ECS, etc.).

 Security & Risk Management

• Enforce least privilege and zero-trust principles for machine access.
• Monitor for unused or excessive service accounts and remediate over-permissioned credentials.
• Support incident response teams with forensics on compromised API keys or tokens.
• Define detection logic for credential misuse or non-standard access patterns.
• Partner with Application Security to integrate secure NHI handling into SDLC.

 Compliance & Audit

• Maintain audit trails for credential issuance, usage, and rotation events.
• Produce compliance reports for SOX, SOC 2, PCI DSS, FFIEC, and crypto-custody audits.
• Collaborate with internal audit and compliance teams to validate NHI control effectiveness.
• Document architecture, data flows, SOPs, and exception processes for NHI management.

 Innovation & Continuous Improvement

• Evaluate emerging NHI management solutions (e.g., SPIFFE/SPIRE, workload identity federation, cloud-native secrets stores).
• Lead proof-of-concepts to modernize credentialless or short-lived identity methods.
• Advocate for security automation and the reduction of static credentials across the enterprise.

What You’ll Need

Education & Experience

• Bachelor’s degree in Computer Science, Cybersecurity, or related discipline.
• 3–6 years of experience in IAM, DevSecOps, or Security Engineering roles.
• Hands-on experience with non-human identity or secrets management tools
• Familiarity with cloud IAM concepts (AWS IAM Roles, Azure Managed Identities, GCP Service Accounts).
• Experience integrating IAM or secrets systems with CI/CD pipelines and DevOps tools.

 Technical Skills

• Proficiency in automation and scripting (Python, PowerShell, or Bash).
• Strong understanding of authentication standards (OIDC, OAuth 2.0, SAML, JWT).
• Knowledge of API security, key rotation policies, and service-to-service authentication.
• Familiarity with container and workload identities (Kubernetes, ECS, Lambda).
• Understanding of Zero Trust, machine identity, and certificate lifecycle management.

 Preferred Certifications

• HashiCorp Certified Vault Associate
• AWS Certified Security – Specialty
• Okta Certified Professional or Administrator
• (ISC)² Certified Identity and Access Manager (CIAM) or CISSP

About the Role

What You'll Need

• Experience developing quantitative models to support real-world decision-making under uncertainty
• Strong coding skills in Python, with the ability to move beyond prototyping and implement production-quality scientific code
• Experience with one or more of the following: causal inference, Bayesian modeling, structural modeling, demand forecasting, pricing science, or mathematical optimization
• Comfort working with messy, high-dimensional real-world data and translating ambiguous business problems into rigorous modeling approaches
• Advanced degree (MS or PhD preferred) in statistics, mathematics, economics, operations research, computer science, or another quantitative discipline
• Strong communication and collaboration skills — you’re comfortable working with cross-functional stakeholders and can communicate technical ideas clearly

Nice to Have

What You'll Do

Compensation

About the Role

What You'll Need

• Experience developing quantitative models to support real-world decision-making under uncertainty
• Strong coding skills in Python, with the ability to move beyond prototyping and implement production-quality scientific code
• Experience with one or more of the following: causal inference, Bayesian modeling, structural modeling, demand forecasting, pricing science, or mathematical optimization
• Comfort working with messy, high-dimensional real-world data and translating ambiguous business problems into rigorous modeling approaches
• Advanced degree (MS or PhD preferred) in statistics, mathematics, economics, operations research, computer science, or another quantitative discipline
• Strong communication and collaboration skills — you’re comfortable working with cross-functional stakeholders and can communicate technical ideas clearly

Nice to Have

What You'll Do

Compensation

Position Overview: As a key member of the leadership team, the General Counsel at Zenoti will lead the company’s Legal department, supporting revenue growth and ensuring compliance with all regulatory requirements while providing strategic legal guidance to the executive team.  The role will also ensure that legal practices effectively support a globally distributed workforce and operations.

Key Responsibilities:

• Contract Negotiation and Legal Operations:

• Review, draft, structure, and negotiate all aspects of SaaS contracts (customer and vendor agreements), including but not limited to BAA, DPA, Information Security Addendums, renewals, and strategic partnerships.
• Establish efficient processes for legal operations, including contract management and approvals.

• Legal Strategy & Compliance:
• Develop and implement legal strategies to support Zenoti’s business objectives and mitigate risks.
• Ensure compliance with applicable laws, regulations, and industry standards across all geographies where Zenoti operates.
• Risk Management:
• Identify and address potential legal risks, including data privacy, regulatory compliance, and intellectual property.
• Ensure full compliance with global data privacy and security laws, including HIPAA, GDPR, and CPRA.
• Align legal processes to effectively support global teams and operations.
• Department Leadership:
• Lead a high-performing Legal team, ensuring alignment with Zenoti’s key objections in a fast-paced environment.
• Provide training and guidance to internal stakeholders on legal and compliance matters.

Qualifications:

• Juris Doctor (JD) from an accredited law school; active bar membership in state of residence is required.
• Required: 12+ years of legal experience supporting a SaaS organization and its executive team
• Strong expertise in complex commercial and vendor contracts and data privacy/security compliance (preferred experience with HIPAA and GDPR).
• Demonstrated experience in labor & employment and IP portfolio management, including management of outside counsel.
• Demonstrated success developing, leading, and mentoring a Legal team and managing a department budget.
• Excellent business acumen, problem-solving, negotiation, and communication skills.
• Experience managing legal operations across multiple geographies is required

Staff Backend Engineer - Inventory and Promise Platform 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.
 
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 
 
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview:

As our Staff Backend Engineer for the Inventory and Promise Platform team, you will empower Coupang Fulfillment & Transportation to operate faster, better, and cheaper through modern, reliable, and data-driven technologies. In this role, you will be a key contributor to an area of the business that is rapidly expanding and is recognized for its Rocket Delivery service. The team already builds services that process thousands of requests per second, generate trillions of won annually in business decisions, and manage business rules that move millions of products. We are responsible for improving order coordination with technology to deliver products to millions of online shoppers. The role will involve technical leadership on rearchitecting and building a brand new Inventory and Promise platform which powers customer’s shopping experience by giving inventory visibility to the customer to be able to order and gives out promised delivery dates for their order. Additionally, the platform also powers fulfillment orchestration once an order is placed.

Key Responsibilities:

• Serve as a technical lead on our most demanding, cross-functional projects involving Inventory and Promise.
• Independently come up with quality architecture and design of systems for new microservices and machine learning pipelines.
• Functionally decompose complex problems into simple, straightforward solutions.
• Possess expert knowledge in performance, scalability, enterprise distributed architecture, and engineering best practices.
• Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.

Qualifications:

• Bachelor's degree and/or Master’s degree in Computer Science or equivalent.
• 6+ years of software engineering experience, including Java.
• 6+ years of experience leading large-scale projects.
• 6+ years of knowledge of emerging platforms, Java, C/C++, operating system principles, and programming best practices.
• Strong understanding of backend scalable software architecture, distributed systems, and message-oriented architecture.
• Experience with full-stack, high-scale production systems with fault-tolerance and monitoring.
• Experience with building stream-processing systems, using solutions such as Kafka and Spark-Streaming.
• Data caching and storage techniques and creating distributed software architectures with horizontal scale.
• Operationalizing software in a large-scale environment with high availability requirements.

Preferred:

• Experience with scalable distributed systems and understanding of machine learning algorithms.
• Experience in the eCommerce domain involved in supply chain systems around Inventory and Promise.
• Software development experience with Java, Scala, and Python.
• Experience with AWS; Java language would be a plus.

Requisition: R0068371

Please complete the attached Internal Transfer Request Form and submit.  

Please make sure to apply with your Coupang e-mail address.  

Staff Backend Engineer - Foundational Systems and Platforms (FSP)

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry from the ground up. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in South Korean commerce.
 
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 
 
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Job Overview:

This role is in Foundational Systems and Platforms (FSP) organization in Global Operations Technology. Our charter includes Inventory Platform that managed inventory for Coupang and Fulfillment Execution system that orchestrates the complete journey of delivering a customer's order to their doorstep.

We are looking for a Staff engineer to help us build our next generation systems in FSP organization. The candidate should have strong backend engineering experience that includes building highly scalable systems, using workflow based orchestration solutions, actor-based and CQRS frameworks. Experience in AWS eco system and platform solutions like temporal and Akka will be preferred.

Candidate should have proven track record in delivering mission critical systems that supports operations and customers. This requires maintaining a high bar in Operational Excellence (OE) and working closely with our operations and product stakeholders.

Key Responsibilities:

• Independently come up with quality architecture and design of systems for new microservices and machine learning pipelines.
• Functionally decompose complex problems into simple, straightforward solutions.
• Possess expert knowledge in performance, scalability, enterprise distributed architecture, and engineering best practices.
• Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.

Qualifications:

• Bachelor's degree and/or Master’s degree in Computer Science or equivalent.
• 7+ years of software engineering experience, including Java.
• 7+ years of experience leading large-scale projects.
• 7+ years of knowledge of emerging platforms, Java, C/C++, operating system principles, and programming best practices.
• Strong understanding of backend scalable software architecture, distributed systems, and message-oriented architecture.
• Experience with full-stack, high-scale production systems with fault-tolerance and monitoring.

Req: R0068651

• Experience with building stream-processing systems, using solutions such as Kafka and Spark-Streaming.
• Data caching and storage techniques and creating distributed software architectures with horizontal scale.
• Operationalizing software in a large-scale environment with high availability requirements.

Preferred:

• Experience with scalable distributed systems and understanding of machine learning algorithms.
• Experience in the eCommerce domain involved in supply chain systems around Inventory and Promise.
• Software development experience with Java, Scala, Python, NoSQL and Distribute Compute
• Experience with AWS; Java language would be a plus.

Please complete the attached Internal Transfer Request Form and submit.  

Please make sure to apply with your Coupang e-mail address.  

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

We're seeking a Senior Data Scientist to serve as an embedded Data Scientist within our Programmatic Experience Group. You'll own the design and deployment of machine learning models that optimize yield, pricing, and inventory allocation at scale — sitting at the intersection of data science, platform engineering, and marketplace economics.

This is a high-craft, high-ownership individual contributor role. You'll work end-to-end: architecting the data pipelines that feed your models, engineering the features that drive performance, and deploying real-time inference systems that make decisions at speed. Your work directly determines how effectively Impact's programmatic marketplace balances advertiser performance with publisher monetization — making this one of the highest-leverage technical roles in the business.

You'll collaborate closely with Product, Data Science, and Programmatic Delivery Engine Engineering, but you operate with significant autonomy. You're expected to bring both the modeling rigor of a data scientist and the production instincts of an ML engineer — and to be genuinely excited about both.

What You'll Do:

Yield Optimization & Pricing Models

• Design and deploy ML models that optimize auction pricing, bid shading, floor price setting, and yield across Impact's programmatic inventory.
• Build and iterate on real-time pricing algorithms that balance short-term revenue efficiency with long-term publisher and advertiser health.
• Develop and maintain feedback loops that allow pricing models to adapt to shifting market conditions, inventory mix, and demand patterns.
• Quantify the revenue impact of pricing model improvements; communicate tradeoffs between yield maximization, fill rate, and partner ROI to stakeholders.

Inventory Allocation & Supply Optimization

• Own ML-driven inventory allocation logic: routing, pacing, and matching supply to demand across partner segments, deal types, and campaign objectives.
• Build models that forecast inventory availability, demand curves, and clearing prices to support proactive allocation decisions.
• Identify and address inefficiencies in inventory utilization — including unsold inventory, suboptimal deal matching, and allocation imbalances across the publisher base.

Data Architecture & Feature Engineering

• Design and own the data infrastructure that feeds programmatic models: event pipelines, feature stores, training datasets, and real-time feature serving.
• Engineer high-signal features from auction logs, bid stream data, user signals, contextual attributes, and historical performance — at the scale of programmatic data volumes.
• Build robust data pipelines with production-grade standards: reliability, observability, versioning, and efficient reprocessing.

Real-Time Inference & Production ML

• Deploy models to production real-time inference environments; own latency, reliability, and throughput requirements for auction-time decision-making.
• Build monitoring systems that track model performance, data drift, and system health in production; define alerting thresholds and retraining triggers.
• Partner with MLOps and Platform Engineering to ensure scalable, low-latency serving infrastructure meets SLOs under high-volume auction traffic.
• Own the full model lifecycle: training, evaluation, deployment, A/B testing, and iteration.

Experimentation & Performance Measurement

• Design and execute rigorous A/B and holdout experiments to measure the causal impact of model changes on yield, fill rate, advertiser performance, and publisher revenue.
• Build evaluation frameworks that go beyond offline metrics — validating model behavior in live auction environments where feedback signals are delayed or noisy.
• Translate experimental results into clear business narratives; present findings and recommendations to Product and business stakeholders.

Self-Learning Systems & Feedback Loops

• Research and implement adaptive, self-learning components within the programmatic stack — including contextual bandits, reinforcement learning signals, and online learning approaches where appropriate.
• Design feedback mechanisms that close the loop between auction outcomes, model updates, and system behavior; reduce reliance on manual tuning and rule-based overrides.
• Stay current with advances in programmatic ML, auction theory, and online optimization; evaluate applicability to Impact's specific marketplace dynamics.

Cross-Functional Collaboration

• Serve as the primary ML technical partner for the Rubicon product and engineering teams; translate business requirements into modeling approaches and communicate technical tradeoffs clearly.
• Collaborate with Data Science peers on shared infrastructure, modeling standards, and cross-domain feature reuse.
• Document models, architectures, and experimental findings to a standard that enables review, replication, and knowledge transfer across teams.

What You Bring:

Required

• Experience: 5+ years in data science, ML engineering, or quantitative research, with at least 2+ years building and deploying ML models in programmatic advertising, ad tech, marketplace optimization, or a closely related domain (e.g., real-time bidding, dynamic pricing, auction systems).
• Programmatic & marketplace depth: Demonstrated understanding of programmatic auction mechanics (RTB, header bidding, floor pricing, deal types, bid shading) and how ML can be applied to optimize outcomes across the supply-demand stack.
• Production ML engineering: Proven ability to take models from prototype to production independently — including real-time inference, monitoring, retraining pipelines, and SLO ownership.
• Data architecture: Experience designing and building data pipelines, feature stores, and training infrastructure for high-volume, low-latency ML systems.
• Technical skills:
• Strong Python and SQL; proficiency with ML libraries (scikit-learn, XGBoost, LightGBM, PyTorch/TensorFlow) and large-scale data tools (Spark, Kafka, or equivalent streaming/batch frameworks).
• Experience with real-time feature serving and low-latency model deployment (REST APIs, gRPC, or streaming inference).
• Familiarity with production ML workflows: model versioning, drift monitoring, A/B testing, evaluation, and retraining.
• Experience processing and modeling at programmatic data scale: high-cardinality auction logs, bid stream data, impression and click events.
• Experimentation rigor: Strong grasp of causal inference and experiment design in online, delayed-feedback environments (auction holdouts, switchback tests, variance reduction techniques).
• Communication: Ability to explain complex modeling decisions and tradeoffs to Product and business stakeholders; comfortable presenting in cross-functional forums.
• Education: Bachelor's in a quantitative field (CS, Statistics, Math, Engineering, Economics, or similar); Master's/PhD preferred.

Preferred / Nice to Have

• Direct experience with SSP, DSP, or exchange-side yield optimization — particularly floor price optimization, bid landscape modeling, or deal matching algorithms.
• Familiarity with auction theory (first-price vs. second-price dynamics, optimal reserve pricing, revenue equivalence) and its practical implications for programmatic ML.
• Experience with contextual bandits, multi-armed bandits, or reinforcement learning applied to real-time decisioning problems.
• Knowledge of online learning and adaptive algorithms in production environments with non-stationary data distributions.
• Familiarity with privacy-preserving ML techniques relevant to programmatic (differential privacy, federated learning, cookieless attribution modeling).
• Experience with GCP tools (BigQuery, Vertex AI, Dataflow, Pub/Sub) and/or Databricks/Spark for large-scale event processing and model training.
• Exposure to supply forecasting, inventory management, or capacity planning in programmatic or marketplace contexts.
• Familiarity with Impact's affiliate and partnership ecosystem, or prior experience at the intersection of performance marketing and programmatic delivery.

What Sets You Apart

• Marketplace intuition. You understand programmatic auctions not just as an engineer but as an economist — you think about incentive structures, equilibrium dynamics, and how model decisions ripple through the supply-demand stack.
• Full-stack ML ownership. You're as comfortable designing a feature store schema as you are tuning a gradient boosting model or debugging a latency spike in production. You own the whole chain.
• Feedback loop thinking. You don't just deploy models — you design the systems that make them smarter over time. You think about how today's decisions become tomorrow's training signal.
• Rigor under real-world constraints. You know how to run clean experiments in environments where feedback is delayed, data is noisy, and business pressures create tradeoffs. You don't let imperfect conditions become an excuse for imprecise thinking.
• Pragmatic delivery. You ship. You balance the perfect with the production-ready, iterate fast, and know when an MVP outperforms a six-month research project.
• Collaborative depth. You build genuine technical trust with engineering and product partners — not just by having good ideas, but by following through, communicating clearly, and making the integration easy.

Salary Range: $165,000 - $185,000 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Seattle

PEOPLE

The People team builds and sustains the culture that powers Brex. We focus on talent, growth, and the employee experience — creating an environment where high-agency individuals can thrive. From hiring to development, we design systems that grow with scale and challenge people to reach their potential. It’s a team for builders, coaches, and culture-shapers.

What you’ll do

We are seeking a dynamic Office Manager to oversee the daily operations of our Seattle office. You will be instrumental in ensuring a seamless, welcoming environment while championing the company culture. This position offers an exciting opportunity to develop and support programs that cultivate an engaging and productive workplace and foster a strong sense of community.

Responsibilities

Office Operations & Facilities

• Manage daily office operations, including facility maintenance, security, and workspace optimization
• Maintain office documentation and procedures
• Monitor office budget and track expenses
• Oversee vendor relationships and contracts, ensuring competitive pricing and quality service
• Maintain inventory systems for office supplies, snacks, and equipment
• Coordinate with building management for maintenance, repairs, and amenity access
• Facilitate office moves and seating arrangements
• Respond to employee queries and requests within established SLAs

Office Culture & Cross-functional Support

• Create a welcoming atmosphere for employees and visitors through exceptional front-of-house service
• Partner with Employee Experience team to implement events, culture initiatives, and wellness programs
• Collaborate with IT, Security, and Workplace Programs on workplace technology and safety protocols
• Support new hire onboarding by preparing workstations and welcome materials
• Support executive team with local office needs

Requirements

Experience

• 2+ years of recent experience in office management, preferably in a tech environment
• Proven track record of vendor management and budget oversight
• Experience with event planning and community building initiatives

Skills

• Strong project management and organizational abilities
• Excellent written and verbal communication skills
• Proficiency in Google Workspace
• Problem-solving mindset with attention to detail
• Multi-tasking capabilities while maintaining high standards

Qualities

• Natural hospitality mindset with a customer-service orientation
• Proactive and self-motivated work style
• Adaptable and calm under pressure
• Strong interpersonal skills and professional demeanor

Bonus points

• Experience with workplace management tools (Envoy, Serval)
• Knowledge of health and safety protocols
• Experience working in high-growth tech companies
• Background in facilities management or hospitality

Location & Schedule

This role will be based in our Seattle office and requires full-time on-site presence Monday through Friday (8:30am-4:30pm). Occasional early morning or evening hours may be required for special events or projects.

Compensation

The expected OTE range for this role is $76,863 - $96,078 USD. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. This OTE range reflects a standard work week, however, as an hourly employee if you exceed these hours, you will be paid overtime. The OTE figure listed here includes base compensation and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As an Account Executive, E-Commerce, you’ll fuel Brex’s growth by winning net-new revenue from small to mid-sized businesses. In this high-volume, fast-paced role, you’ll prospect, build strong partnerships, and close deals by showing the unmatched value of Brex’s all-in-one Financial Operating System—Corporate Card, Expense Management, and Travel. In this role, you’ll work closely with E-Commerce and Direct-to-Consumer operators to modernize how they manage spend across marketing, inventory, logistics, and vendors, helping fast-growing brands scale efficiently while maintaining financial control. This role is ideal for someone who is energized by the pace of e-commerce, understands how online brands scale, and enjoys partnering with operators navigating rapid growth and complexity.

Where you'll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Full-Cycle Sales Execution: Own the end-to-end sales process from outbound prospecting to discovery, product demos, and closing deals.
•  Pipeline Generation & Management: Consistently source and qualify leads to maintain a strong, reliable pipeline.
• Value-Based Selling: Clearly communicate ROI and business value by understanding each prospect's goals and aligning Brex’s solutions to their needs.
• Customer-Centric Problem Solving: Build trust through insight and service, helping prospects navigate challenges and unlock growth.
• Cross-Functional Collaboration: Work closely with Sales Development, Product, and Underwriting to create a smooth and impactful buyer experience.
• Develop a deep understanding of E-Commerce and Direct-to-Consumer business models, including paid media spend, inventory cycles, cash-flow constraints, fulfillment operations, and supplier payments.
• Engage founders, operators, and finance leaders on challenges tied to scaling online revenue, managing marketing ROI, and balancing growth with financial discipline.
• Tailor Brex’s value proposition to common E-Commerce workflows, including ad platforms, 3PLs, inventory vendors, marketplaces, and subscription-based tools.
• Stay current on trends in the E-Commerce ecosystem and bring market insights back to internal partners to improve messaging, positioning, and execution.

Requirements

• 1+ years of closing experience in B2B SaaS sales, ideally in a high-volume or new business-focused role
• A high-performing SDR/BDR background with a strong track record of sourcing and qualifying opportunities due to high self-prospecting requirements in role
• Strong ability to communicate value and ROI to small or mid-sized business stakeholders
• Consistent quota attainment and a history of top-tier performance
• A proactive, self-motivated approach with a focus on results and customer impact
• Experience selling to or working with E-Commerce and Direct-to-Consumer brands, with a strong understanding of their operational and financial needs

Bonus points

• Active participation in the E-Commerce ecosystem, including conferences, events, communities, or professional networks
• Strong understanding of paid media, online customer acquisition, and the financial implications of scaling e-commerce businesses
• Familiarity selling financial or operational software used by e-commerce teams (Expense Management, Payments, ERP, AP Automation, Banking, Accounting, etc.)

Compensation

The expected OTE range for this role is $136,000 - $170,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As an Account Executive, E-Commerce, you’ll fuel Brex’s growth by winning net-new revenue from small to mid-sized businesses. In this high-volume, fast-paced role, you’ll prospect, build strong partnerships, and close deals by showing the unmatched value of Brex’s all-in-one Financial Operating System—Corporate Card, Expense Management, and Travel. In this role, you’ll work closely with E-Commerce and Direct-to-Consumer operators to modernize how they manage spend across marketing, inventory, logistics, and vendors, helping fast-growing brands scale efficiently while maintaining financial control. This role is ideal for someone who is energized by the pace of e-commerce, understands how online brands scale, and enjoys partnering with operators navigating rapid growth and complexity.

Where you'll work

This role will be based in our New York City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Full-Cycle Sales Execution: Own the end-to-end sales process from outbound prospecting to discovery, product demos, and closing deals.
•  Pipeline Generation & Management: Consistently source and qualify leads to maintain a strong, reliable pipeline.
• Value-Based Selling: Clearly communicate ROI and business value by understanding each prospect's goals and aligning Brex’s solutions to their needs.
• Customer-Centric Problem Solving: Build trust through insight and service, helping prospects navigate challenges and unlock growth.
• Cross-Functional Collaboration: Work closely with Sales Development, Product, and Underwriting to create a smooth and impactful buyer experience.
• Develop a deep understanding of E-Commerce and Direct-to-Consumer business models, including paid media spend, inventory cycles, cash-flow constraints, fulfillment operations, and supplier payments.
• Engage founders, operators, and finance leaders on challenges tied to scaling online revenue, managing marketing ROI, and balancing growth with financial discipline.
• Tailor Brex’s value proposition to common E-Commerce workflows, including ad platforms, 3PLs, inventory vendors, marketplaces, and subscription-based tools.
• Stay current on trends in the E-Commerce ecosystem and bring market insights back to internal partners to improve messaging, positioning, and execution.

Requirements

• 1+ years of closing experience in B2B SaaS sales, ideally in a high-volume or new business-focused role
• A high-performing SDR/BDR background with a strong track record of sourcing and qualifying opportunities due to high self-prospecting requirements in role
• Strong ability to communicate value and ROI to small or mid-sized business stakeholders
• Consistent quota attainment and a history of top-tier performance
• A proactive, self-motivated approach with a focus on results and customer impact
• Experience selling to or working with E-Commerce and Direct-to-Consumer brands, with a strong understanding of their operational and financial needs

Bonus points

• Active participation in the E-Commerce ecosystem, including conferences, events, communities, or professional networks
• Strong understanding of paid media, online customer acquisition, and the financial implications of scaling e-commerce businesses
• Familiarity selling financial or operational software used by e-commerce teams (Expense Management, Payments, ERP, AP Automation, Banking, Accounting, etc.)

Compensation

The expected OTE range for this role is $172,890 - $192,100. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

What you’ll do

As an Account Executive, E-Commerce, you’ll fuel Brex’s growth by winning net-new revenue from small to mid-sized businesses. In this high-volume, fast-paced role, you’ll prospect, build strong partnerships, and close deals by showing the unmatched value of Brex’s all-in-one Financial Operating System—Corporate Card, Expense Management, and Travel. In this role, you’ll work closely with E-Commerce and Direct-to-Consumer operators to modernize how they manage spend across marketing, inventory, logistics, and vendors, helping fast-growing brands scale efficiently while maintaining financial control. This role is ideal for someone who is energized by the pace of e-commerce, understands how online brands scale, and enjoys partnering with operators navigating rapid growth and complexity.

Where you'll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Full-Cycle Sales Execution: Own the end-to-end sales process from outbound prospecting to discovery, product demos, and closing deals.
•  Pipeline Generation & Management: Consistently source and qualify leads to maintain a strong, reliable pipeline.
• Value-Based Selling: Clearly communicate ROI and business value by understanding each prospect's goals and aligning Brex’s solutions to their needs.
• Customer-Centric Problem Solving: Build trust through insight and service, helping prospects navigate challenges and unlock growth.
• Cross-Functional Collaboration: Work closely with Sales Development, Product, and Underwriting to create a smooth and impactful buyer experience.
• Develop a deep understanding of E-Commerce and Direct-to-Consumer business models, including paid media spend, inventory cycles, cash-flow constraints, fulfillment operations, and supplier payments.
• Engage founders, operators, and finance leaders on challenges tied to scaling online revenue, managing marketing ROI, and balancing growth with financial discipline.
• Tailor Brex’s value proposition to common E-Commerce workflows, including ad platforms, 3PLs, inventory vendors, marketplaces, and subscription-based tools.
• Stay current on trends in the E-Commerce ecosystem and bring market insights back to internal partners to improve messaging, positioning, and execution.

Requirements

• 1+ years of closing experience in B2B SaaS sales, ideally in a high-volume or new business-focused role
• A high-performing SDR/BDR background with a strong track record of sourcing and qualifying opportunities due to high self-prospecting requirements in role
• Strong ability to communicate value and ROI to small or mid-sized business stakeholders
• Consistent quota attainment and a history of top-tier performance
• A proactive, self-motivated approach with a focus on results and customer impact
• Experience selling to or working with E-Commerce and Direct-to-Consumer brands, with a strong understanding of their operational and financial needs

Bonus points

• Active participation in the E-Commerce ecosystem, including conferences, events, communities, or professional networks
• Strong understanding of paid media, online customer acquisition, and the financial implications of scaling e-commerce businesses
• Familiarity selling financial or operational software used by e-commerce teams (Expense Management, Payments, ERP, AP Automation, Banking, Accounting, etc.)

Compensation

The expected OTE range for this role is $172,890 - $192,100. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As an Account Executive, E-Commerce, you’ll fuel Brex’s growth by winning net-new revenue from small to mid-sized businesses. In this high-volume, fast-paced role, you’ll prospect, build strong partnerships, and close deals by showing the unmatched value of Brex’s all-in-one Financial Operating System—Corporate Card, Expense Management, and Travel. In this role, you’ll work closely with E-Commerce and Direct-to-Consumer operators to modernize how they manage spend across marketing, inventory, logistics, and vendors, helping fast-growing brands scale efficiently while maintaining financial control. This role is ideal for someone who is energized by the pace of e-commerce, understands how online brands scale, and enjoys partnering with operators navigating rapid growth and complexity.

Where you'll work

This role will be based in our Salt Lake City office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Full-Cycle Sales Execution: Own the end-to-end sales process from outbound prospecting to discovery, product demos, and closing deals.
•  Pipeline Generation & Management: Consistently source and qualify leads to maintain a strong, reliable pipeline.
• Value-Based Selling: Clearly communicate ROI and business value by understanding each prospect's goals and aligning Brex’s solutions to their needs.
• Customer-Centric Problem Solving: Build trust through insight and service, helping prospects navigate challenges and unlock growth.
• Cross-Functional Collaboration: Work closely with Sales Development, Product, and Underwriting to create a smooth and impactful buyer experience.
• Develop a deep understanding of E-Commerce and Direct-to-Consumer business models, including paid media spend, inventory cycles, cash-flow constraints, fulfillment operations, and supplier payments.
• Engage founders, operators, and finance leaders on challenges tied to scaling online revenue, managing marketing ROI, and balancing growth with financial discipline.
• Tailor Brex’s value proposition to common E-Commerce workflows, including ad platforms, 3PLs, inventory vendors, marketplaces, and subscription-based tools.
• Stay current on trends in the E-Commerce ecosystem and bring market insights back to internal partners to improve messaging, positioning, and execution.

Requirements

• 1+ years of closing experience in B2B SaaS sales, ideally in a high-volume or new business-focused role
• A high-performing SDR/BDR background with a strong track record of sourcing and qualifying opportunities due to high self-prospecting requirements in role
• Strong ability to communicate value and ROI to small or mid-sized business stakeholders
• Consistent quota attainment and a history of top-tier performance
• A proactive, self-motivated approach with a focus on results and customer impact
• Experience selling to or working with E-Commerce and Direct-to-Consumer brands, with a strong understanding of their operational and financial needs

Bonus points

• Active participation in the E-Commerce ecosystem, including conferences, events, communities, or professional networks
• Strong understanding of paid media, online customer acquisition, and the financial implications of scaling e-commerce businesses
• Familiarity selling financial or operational software used by e-commerce teams (Expense Management, Payments, ERP, AP Automation, Banking, Accounting, etc.)

Compensation

The expected OTE range for this role is $136,000 - $170,000. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

As an Account Executive, E-Commerce, you’ll fuel Brex’s growth by winning net-new revenue from small to mid-sized businesses. In this high-volume, fast-paced role, you’ll prospect, build strong partnerships, and close deals by showing the unmatched value of Brex’s all-in-one Financial Operating System—Corporate Card, Expense Management, and Travel. In this role, you’ll work closely with E-Commerce and Direct-to-Consumer operators to modernize how they manage spend across marketing, inventory, logistics, and vendors, helping fast-growing brands scale efficiently while maintaining financial control. This role is ideal for someone who is energized by the pace of e-commerce, understands how online brands scale, and enjoys partnering with operators navigating rapid growth and complexity.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of two coordinated days in the office per week, Wednesday and Thursday. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Full-Cycle Sales Execution: Own the end-to-end sales process from outbound prospecting to discovery, product demos, and closing deals.
•  Pipeline Generation & Management: Consistently source and qualify leads to maintain a strong, reliable pipeline.
• Value-Based Selling: Clearly communicate ROI and business value by understanding each prospect's goals and aligning Brex’s solutions to their needs.
• Customer-Centric Problem Solving: Build trust through insight and service, helping prospects navigate challenges and unlock growth.
• Cross-Functional Collaboration: Work closely with Sales Development, Product, and Underwriting to create a smooth and impactful buyer experience.
• Develop a deep understanding of E-Commerce and Direct-to-Consumer business models, including paid media spend, inventory cycles, cash-flow constraints, fulfillment operations, and supplier payments.
• Engage founders, operators, and finance leaders on challenges tied to scaling online revenue, managing marketing ROI, and balancing growth with financial discipline.
• Tailor Brex’s value proposition to common E-Commerce workflows, including ad platforms, 3PLs, inventory vendors, marketplaces, and subscription-based tools.
• Stay current on trends in the E-Commerce ecosystem and bring market insights back to internal partners to improve messaging, positioning, and execution.

Requirements

• 1+ years of closing experience in B2B SaaS sales, ideally in a high-volume or new business-focused role
• A high-performing SDR/BDR background with a strong track record of sourcing and qualifying opportunities due to high self-prospecting requirements in role
• Strong ability to communicate value and ROI to small or mid-sized business stakeholders
• Consistent quota attainment and a history of top-tier performance
• A proactive, self-motivated approach with a focus on results and customer impact
• Experience selling to or working with E-Commerce and Direct-to-Consumer brands, with a strong understanding of their operational and financial needs

Bonus points

• Active participation in the E-Commerce ecosystem, including conferences, events, communities, or professional networks
• Strong understanding of paid media, online customer acquisition, and the financial implications of scaling e-commerce businesses
• Familiarity selling financial or operational software used by e-commerce teams (Expense Management, Payments, ERP, AP Automation, Banking, Accounting, etc.)

Compensation

The expected OTE range for this role is $172,890 - $192,100. The starting wage will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. The OTE figure listed here includes base salary and commissions, which may or may not be earned depending on performance.  Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

The Role:

The Floor Lead plays a pivotal role on our store leadership team, driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations. As a key presence on the sales floor, the Floor Lead exemplifies outstanding interpersonal skills and consistently embodies Mejuri’s values. A natural motivator and collaborative team player, they inspire the team with a can-do attitude, creating an engaging and dynamic environment for both staff and customers.

Retail leaders at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• STACK Leadership: Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, NPS (85%<), SPH, STACK Leader Segment: Conversion and Sales Success.

Operations:

• Inventory. Participate as needed in the execution of inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
• Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Proficient in using point-of-sale systems, inventory management software, and other retail technology.
• Shrink: Support in mitigating internal, external and administrative loss of product.
• Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve

Merchandising:

• Merchandising: Participate in the maintenance of Mejuri’s brand standards of visual presentation, cleanliness and functionality are upheld.
• Fixtures & Maintenance: Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Visual Standards: Participate in coaching and informing all store team members on updates or changes to Visual Merchandising standard practices.
• Merchandising: Participate in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality.
• Escalations: Flag, identify and action any inefficiencies.

People:

• Onboarding: Participate in the successful integration of new talent to our store teams.
• Assessing: Validate the regular and accurate assessment of our people against performance review criteria and KPIs.
• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to and validate our policies and compliance practices.

What you'll bring to the team:

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

Benefits at Mejuri:

• Paid sick days.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program.
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of $24 - $27 per annum based on a candidate’s experience and qualifications.

ABOUT US

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

OUR VALUES

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

As a Software Engineering Manager, you will be a player-coach leading a high-caliber engineering team building advanced platforms. Depending on your area of ownership, you may lead one or more teams across domains including Control Plane (edge/cloud compute), Dev/Sec Ops, Data Platform & Governance, High Scale Event Processing (hundreds of billions of events per day), Mobile Platforms, SRE & Operations, or Radar Platform (our core web/cloud customer experience). You will be technically hands-on in delivery while setting strategic direction, growing engineers, and collaborating cross-functionally with stakeholders and partner teams.

The best engineering managers here are strong engineers first. You'll be expected to contribute meaningfully to design, review code, and engage deeply with technical problems, not just manage the process around them. We move fast, and you've done it before. You know how to maintain a high quality bar without sacrificing velocity, and you bring the judgment to know when to push and when to slow down just enough to get it right.

Responsibilities:

• Lead, mentor, and grow a team of talented engineers; own performance management, career development, and a strong team culture.
• Set technical direction, support architecture decisions, and champion engineering best practices across your team and peers.
• Contribute directly to solution design and technical reviews; maintain a strong, credible technical presence.
• Manage agile processes, execution priorities, and on-time delivery of high-quality solutions.
• Collaborate with Engineering, Product, and UX stakeholders to define project plans and ensure requirements are understood, met, and well-documented.
• Identify, communicate, and drive resolution for technical and organizational risks.
• Foster a culture of security, quality, operational accountability, and continuous improvement.
• Support hiring and help grow the broader engineering organization.

ABOUT YOU

Required:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 7+ years of software engineering experience, including at least 2 years managing engineering teams of 5 or more direct reports.
• Proven ability to remain technically hands-on: contributing to design, architecture, and code review as a practicing engineer, not just an overseer.
• Demonstrated experience building, deploying, and operating complex distributed systems.
• Proficiency in at least one core language: Java, Python, C++, or Go.
• Solid foundation in systems or cloud architecture, DevOps/SecOps practices, automation, and CI/CD pipelines.
• Excellent communication, organizational, and people leadership skills.
• Commitment to engineering best practices: code quality, testing, and operational stability.
• Demonstrated ability to move fast and deliver in a startup or high-growth environment without compromising quality.

Preferred:

• Prior experience leading teams in one or more domains: Control Plane, Dev/Sec Ops, Data Platform, High Scale Event Processing, Mobile Platforms, SRE, or Radar Platform.
• Experience guiding teams through growth, change, and cross-functional collaboration.
• Familiarity with cloud platforms (AWS, GCP, Azure), container orchestration, or real-time data processing.
• Passion for mentoring, technical empowerment, and building inclusive engineering culture.

WHAT YOU'LL DO

In your first 30 days, you will:

• Meet every direct report 1:1 and begin building trust and rapport.
• Shadow team rituals: standups, planning, retros, design reviews.
• Map the systems your team owns: architecture, dependencies, operational health.
• Meet key cross-functional partners: product, design, peer engineering teams.
• Identify any immediate fires or risks that need attention before deeper learning is complete.

In your first 60 days, you will:

• Establish a consistent 1:1 cadence and begin individual development conversations.
• Actively participate in design and architecture discussions; contribute to code and technical reviews.
• Clarify team goals, priorities, and near-term delivery commitments.
• Identify process or quality gaps and begin forming a point of view on how to address them.
• Deliver or unblock at least one meaningful piece of work alongside your team.

In your first 90 days, you will:

• Present an initial team roadmap or priority framework to your manager and stakeholders.
• Have a clear development plan in place for each direct report.
• Be actively driving execution: unblocking the team, removing friction, and holding a high bar.
• Own at least one cross-functional initiative or decision end-to-end.
• Have a concrete plan to improve one dimension of team health: quality, velocity, culture, or process.

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $200,000 - $250,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

ABOUT US

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

OUR VALUES

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

We are seeking a Senior DevOps Engineer with 5+ years of experience to join our dynamic team, helping drive the development, deployment, and operation of cloud, mobile, IoT, embedded, and edge compute solutions. You'll work across a wide technical landscape and play a critical role in shaping our infrastructure, CI/CD, and developer experience.

This is a hybrid role based in our Seattle office, requiring a minimum of three days per week in-office.

Responsibilities:

• Design, implement, and maintain robust CI/CD pipelines leveraging GitHub Actions building software using Gradle which is delivered using Argo CD, Kargo and modern DevOps tooling.
• Manage and scale containerized applications across cloud and edge environments using Kubernetes.
• Build and manage infrastructure using Terraform, applying industry best practices for IaC.
• Support build, packaging, and deployment workflows for services written in Java, Go, Python, and C++.
• Collaborate with embedded and systems engineering teams working with Xilinx, Yocto, and other embedded OS environments.
• Automate and optimize ML Ops workflows for machine learning deployment and validation.
• Improve reliability, scalability, and security across systems spanning mobile, cloud, IoT, and edge compute. 
• Ensure DevOps systems and practices meet SOC 2 requirements, including access controls, audit logging, and change management across build and deployment infrastructure.
• Troubleshoot and resolve complex issues across distributed systems, including deep debugging within Linux and networking layers.

ABOUT YOU

Required:

• Design, implement, and maintain robust CI/CD pipelines leveraging GitHub Actions building software using Gradle which is delivered using Argo CD, Kargo and modern DevOps tooling.
• Manage and scale containerized applications across cloud and edge environments using Kubernetes.
• Build and manage infrastructure using Terraform, applying industry best practices for IaC.
• Support build, packaging, and deployment workflows for services written in Java, Go, Python, and C++.
• Collaborate with embedded and systems engineering teams working with Xilinx, Yocto, and other embedded OS environments.
• Automate and optimize ML Ops workflows for machine learning deployment and validation.
• Improve reliability, scalability, and security across systems spanning mobile, cloud, IoT, and edge compute. 
• Ensure DevOps systems and practices meet SOC 2 requirements, including access controls, audit logging, and change management across build and deployment infrastructure.
• Troubleshoot and resolve complex issues across distributed systems, including deep debugging within Linux and networking layers.

Preferred:

• Experience integrating iOS/Android mobile build pipelines into larger CI/CD workflows.
• Background with IoT device regression systems, firmware pipelines, or embedded testing frameworks.
• Knowledge of monitoring and logging solutions for distributed and embedded environments.

WHAT YOU'LL DO

In your first 30 days, you will:

• Gain a strong understanding of the existing build, cloud, and deployment systems.
• Fix 2–3 defects or small features that improve reliability, reduce friction, or enhance developer workflows.

In your first 60 days, you will:

• Ramp into additional build, embedded, and regression systems.
• Begin asserting ownership over IoT regression infrastructure and ML Ops pipelines.
• Contribute to Terraform-based infrastructure and IaC workflows.

In your first 90 days, you will:

• Remove or significantly reduce dependencies on Cloud Run / Cloud Functions, migrating workloads to Kubernetes.
• Play a key role in enabling ephemeral development environments.
• Take ownership of cloud cost visibility and deliver a reduction plan informed by usage analysis, architectural recommendations, and workload migration opportunities

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $130,000 - $180,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

Part Time Sales Associate Seattle

Parachute’s mission is to help you feel at home. It’s what inspires our retail store teams to come together every day to enhance the quality of our customers’ lives at home.  Because we believe that when we take care of our home, it takes care of us. 

As a member of our retail team, you’ll play an integral role in building a Parachute community within your local area. You’ll work collaboratively, provide subject matter expertise on all things cozy, and have fun while doing it. We put the customer at the center of everything we do, and we want you to be part of that at Parachute!

What this role entails:

Our Part Time Sales Associates bring energy to the Parachute customer experience, with their expert knowledge of Parachute products and by warmly welcoming everyone to our space.  They are collaborative, action oriented, results driven, and flexible. They possess a strong sense of teamwork and openness that embodies Parachute’s ethos, bringing the Parachute brand experience to customers at the highest standard. 

What you’ll do:

Sales + Service

• Follows direction of Store Manager in upholding daily operations of the store and achievement of Quarterly store KPI's. Contributes to achievement of store KPI's and ensures performance standards are met. Develops a thorough understanding of products and services. Stays updated on new arrivals, features, benefits and pricing. 
• Ensures the best possible customer experience, in line with Parachute's Brand and CX strategy. 
• Effectively communicates information to customers while modeling HOME selling skills; understands concept and why behind the methodology, uses available resources and knowledge to bring the brand experience to life.
• Participates in trade and community events and activations in local markets.
• Resolves customer concerns or issues to a positive outcome by determining the problem, taking initiative to identify and resolve, and taking partnership with Store Manager or other leader when needed. 
• Builds loyalty through in-store experience using CRM data capture, endless aisle and other omni-channel solutions. Utilize the platform to create customer connections, follow up and manage customer relationships.
• Utilizes design service tools as an extension of our customer experience;.

Operations

• Responsible for ensuring accurate timekeeping. Ensures that meal and break procedure is consistently followed.  Regularly review all communications/messages/tasks communicated to the store team as appropriate.
• Knowledgeable POS (point of sale) and CRM (customer relationship management) systems used to drive the business.
• Supports inventory operational excellence: accurate completion of returns, transfers, SFS, BOPIS and donations. Maintains accurate recordkeeping following established procedures. Adheres to established inventory operations requirements, including cycle counts, transfers, inventory prep and TO's.
• Maintains high standards of maintenance and organization of the stock room / BOH area, including organization, safety, and inventory operations. 
• Ensures any maintenance needs are communicated in a timely manner. Utilizes Retail Support Ticket process for all business and operational needs. Submits tickets in a timely manner. 

Visual Merchandising

• ​​In partnership with the Store Manager, follows the Parachute Visual Merchandising strategy. Maintains floor presentation. Ensures brand integrity is reflected to the customer through enhancements in presentation, product & people.
• Support store in the execution of store directives and day to day merchandising needs, as directed by store leadership.

People + Culture

• Share observations with Store Manager as it relates to team, business and community during touchbases and through daily and weekly business recaps.
• Holds self accountable to responsibilities as based on the role's job description and in compliance with all policies and procedures
• Completes training within assigned timeframes, actively learns and follows through on completion and application of learning objectives. 
• Refer candidates for open positions and be engaged in growing and supporting the talent pipeline.

Other duties as assigned. Duties, tasks and responsibilities may change as directed or as needed by the business.

What you need to have:

• Must be available to work a minimum of one weekend day per week, and work during the holiday season.
• Retail sales, showroom or customer service experience is preferred.
• Education - High School diploma or equivalent is required
• Experience using point of sale systems, inventory management software, scanners, barcode labels and shipping programs is preferred
• Self motivated, collaborative, positive team player with a can-do attitude and growth mindset required!
• Ability to lift up to 10 pounds on a regular basis, and lift up to 40 pounds occasionally
• Frequently physically active, including standing, walking, reaching and grasping for long periods of time. Ability to regularly bend or kneel
• Ability to regularly climb ladders or step stools
• Ability to go up and down stairs occasionally, carrying and moving boxes up and down stairs (depending on location)
• Ability to frequently communicate face to face, on the phone or via electronic means

What will help you stand out?

• Experience in, and a passion for, home interiors is preferred.
• Experience with web-based POS and inventory systems is preferred, along with general technical knowledge and aptitude. Systems experience that will give you an edge: Shopify, Netsuite, Looker, Zipline, RetailNext, Deputy, Asana. 

What You’ll Get:

• $100 new hire gift card and free product for a great night’s sleep!
• Generous 40% employee discount on most Parachute products
• Flexible schedules
• Quarterly bonus program + incentives
• Up to 9 days of sick time per year
• Holiday pay
• Voluntary commuter benefit program through Optum
• This is an hourly (non-exempt) role that has a pay range of $21.30- $23.00 per hour dependent upon experience

Our Commitment to You

We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication with a monthly DE+I newsletter and building a DE+I enrichment and training program.

Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from an @parachutehome.com email address. For added security, where possible, apply through our company website at www.parachutehome.com/careers. 

#LI-Onsite

About the Role

As the Vice President of Professional Services, you will own the end-to-end strategy and execution of onboarding, implementation, and services delivery for Zenoti’s global SaaS customers. You’ll lead and scale a high-impact team of leaders and practitioners responsible for enabling customer success from Day 1 through effective project governance, strategic alignment, and operational excellence.

This executive role is ideal for someone who thrives in driving customer transformation at scale, leading with data and AI enablement, building cross-functional trust, and developing the next generation of delivery leadership. You will work closely with Product, Sales, Customer Success, and Engineering to ensure that Professional Services is a strategic growth lever for the business.

What You’ll Be Doing

1. Organizational Leadership & Talent Strategy

• Lead, scale, and mentor a global team of Services Directors, Project Managers, Solution Consultants, and Functional SMEs.
• Build a high-performing leadership pipeline aligned to long-term org growth and succession needs.
• Drive a strong performance culture rooted in accountability, ownership, and customer outcomes.
• Align functional OKRs with company goals while fostering team cohesion across geographies.

1. Executive Stakeholder Engagement & Strategic Influence

• Serve as the executive sponsor for critical accounts and complex enterprise rollouts.
• Build and maintain executive relationships with key clients to ensure alignment on transformation goals and milestones.
• Influence internal C-level stakeholders across Product, Sales, Engineering, and Customer Success to drive cohesive customer experiences.
• Tailor messaging and insights to align with executive audiences and board-level interests.

1. Services Strategy, Operational Excellence & AI Enablement

• Own the global strategy for implementation methodology, services packaging, delivery governance, and resource planning.
• Institutionalize AI-driven automation to identify risk signals, reduce manual touchpoints, and optimize project velocity and margin.
• Drive operational cadences: Weekly delivery health reviews, capacity planning, backlog grooming, and forecast roll-ups.
• Make data-informed decisions quickly—even amidst ambiguity—using real-time dashboards and risk telemetry.

1. Escalation Management & Risk Mitigation

• Act as the final escalation point for critical accounts and drive executive alignment to de-risk delivery.
• Lead post-mortem reviews and cross-functional RCA (Root Cause Analysis) with structured resolution plans.
• Use escalation trends to inform upstream fixes and improve readiness standards.

1. Process Innovation, Quality & Continuous Improvement

• Own the PS playbook and constantly evolve it through customer feedback, AI innovations, and market benchmarks.
• Standardize reusable assets, templates, and delivery accelerators that reduce time-to-value.
• Drive continuous learning and capability-building across tools, AI adoption, and vertical-specific onboarding approaches.

1. Customer Success Alignment & Business Impact

• Partner with Sales and Customer Success to align on pre-sales scoping, customer health post-implementation, and expansion readiness.
• Establish leading indicators for churn risk during implementation and align mitigation strategies across teams.
• Track PS contribution to Net Revenue Retention, time-to-value, and implementation gross margin.

What You’ll Need

• 15+ years of experience in SaaS customer implementation, with at least 5+ years in executive leadership.
• Proven experience managing global professional services or consulting organizations with 50+ team members.
• Strong executive presence and a successful track record of building trust with C-level clients and internal stakeholders.
• Demonstrated success in implementing and scaling AI-driven solutions within Services or Operations environments.
• Deep understanding of SaaS delivery models, onboarding frameworks, and enterprise project governance.
• Business acumen and strategic thinking with the ability to balance customer delight and operational efficiency.
• Experience navigating cross-functional orgs and influencing roadmap prioritization.
• Familiarity with delivery tools such as Rocketlane or other PS tools, Salesforce, Smartsheet, Jira, and Confluence.
• Bonus: Experience in wellness, healthcare, or multi-location services businesses.

Core Competencies We Value