Hardware Engineer Jobs in Saudi Arabia.
All active Hardware Engineer roles based in Saudi Arabia.
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About the Company
About Armada
Armada delivers sovereign, industrial-grade AI infrastructure designed to operate where traditional cloud and centralized data center models fall short. Our platform includes Atlas as the control plane, Galleon modular edge data centers powered by the Armada Edge Platform, and Leviathan, Armada’s AI Factory, which partners with Bridge, our GPU-as-a-Service offering. Together, these capabilities enable enterprises and governments to deploy, operate, and scale AI workloads securely, efficiently, and close to where data is generated.
Saudi Arabia is Armada’s operational anchor for the ME region. As we scale, we are intentionally building a team of senior, versatile operators who can both get systems live and own customers long-term. This role is designed for engineers who want full lifecycle ownership, not narrow scope.
Role Overview
The Senior Forward Deploy Engineer is a hybrid role responsible for hands-on deployment execution and ongoing technical account ownership for Armada customers across ME. This role combines the intensity and depth of a Forward Deploy Engineer with the long-term customer ownership of a Technical Account Manager.
In the early phases of customer engagement, this role leads deployments, platform bring-up, and initial workload execution. Once customers are live, the same engineer remains the primary technical owner, driving adoption, operational maturity, and expansion.
This role reports into the Sr. Director of Customer Success & Delivery, EMEA & ANZ and is intentionally designed to avoid split ownership between deployment and post-sale success. Success is measured by speed to production, customer confidence, platform adoption, retention, and expansion.
Key Responsibilities
Deployment execution and platform bring-up
- Lead end-to-end deployment of Armada platforms including Atlas, Galleon with AEP, and Leviathan AI Factory integrated with Bridge GPU-as-a-Service
- Own on-site and in-country deployments across Saudi Arabia and the broader ME region
- Own infrastructure bring-up, platform configuration, and production readiness validation
- Make real-time technical decisions across hardware, networking, Kubernetes, storage, and GPU layers
Technical account ownership and customer success
- Serve as the primary technical point of contact for assigned customers post go-live
- Own the technical success plan, adoption milestones, and operational maturity roadmap
- Build trusted, long-term relationships with customer engineering, IT, OT, and security team
- Lead technical governance discussions, roadmap planning, and platform optimization conversations
Joint Success Plan ownership
- Build, maintain, and actively drive Joint Success Plans (JSPs) for each assigned customer
- Align deployment milestones, platform adoption, and operational maturity to customer business objectives
- Use the Joint Success Plan as the primary framework for prioritization, execution, risk management, and value tracking
- Regularly review progress against success plans with customer stakeholders and Armada leadership
- Ensure JSPs inform deployment sequencing, adoption strategy, roadmap discussions, and expansion planning
- Surface risks, dependencies, and blockers early and drive resolution with clear ownership
Time-to-value acceleration and adoption
- Reduce time-to-try and time-to-value by unblocking workloads and accelerating early production use cases
- Drive adoption across new workloads, business units, and countries
- Identify expansion opportunities including additional Galleon deployments and Leviathan AI Factory capacity through Bridge GPUaaS
Operational excellence and reliability
- Ensure customer environments remain stable, secure, and production-ready
- Proactively identify scaling risks, architectural gaps, and technical debt
- Coordinate with Product, Engineering, and Support teams to resolve issues efficiently
Sovereign data, security, and compliance execution
- Operate confidently within Saudi and regional sovereign data and security requirements
- Support security validation, audits, and governance processes as required by customers
- Maintain disciplined access control, documentation, and operational hygiene
Field leadership and mentorship
- Act as a senior technical presence for ND8 customers, setting the bar for execution and professionalism
- Mentor junior FDEs, TAMs, and delivery engineers as the region scales
- Contribute to deployment standards, runbooks, and repeatable best practices
Cross-functional collaboration
- Partner closely with the Sr. Director of Customer Success & Delivery, EMEA & ANZ on customer priorities and escalations
- Work with Sales on expansion planning while maintaining a trusted post-sale posture
- Provide structured feedback to Product and Engineering based on real customer usage
Qualifications and Experience
- 8+ years of experience in infrastructure, platform engineering, SRE, forward-deployed engineering, or technical account roles
- Proven ability to own both hands-on delivery and long-term customer technical relationships
- Deep technical expertise across Linux, networking, Kubernetes, storage, and GPU-accelerated compute
- Strong troubleshooting skills in live, production environments
- Experience working directly with customers in regulated, high-stakes settings
- Willingness to travel across Saudi Arabia and the broader ME region
- Clear, confident communication style suitable for executive and engineering audiences
Preferred Experience
- Experience with edge compute, modular data centers, or distributed infrastructure
- Familiarity with AI workloads, GPU clusters, and high-performance computing environments
- Exposure to sovereign or national-scale customer environments
- Experience operating in Saudi Arabia, UAE or across ME
- Comfort operating with ambiguity and owning outcomes end to end
What Success Looks Like
- Customer environments reach production quickly and operate reliably
- The same engineer who deploys the platform remains the trusted technical owner
- Adoption expands across sites, workloads, and teams without handoff friction
- Customers view Armada as a strategic AI infrastructure partner due to consistent technical ownership
You're a Great Fit if You're
- A go-getter with a growth mindset. You're intellectually curious, have strong business acumen, and actively seek opportunities to build relevant skills and knowledge
- A detail-oriented problem-solver. You can independently gather information, solve problems efficiently, and deliver results with a "get-it-done" attitude
- Thrive in a fast-paced environment. You're energized by an entrepreneurial spirit, capable of working quickly, and excited to contribute to a growing company
- A collaborative team player. You focus on business success and are motivated by team accomplishment vs personal agenda
- Highly organized and results-driven. Strong prioritization skills and a dedicated work ethic are essential for you
Equal Opportunity Statement
At Armada, we are committed to fostering a work environment where everyone is given equal opportunities to thrive. As an equal opportunity employer, we strictly prohibit discrimination or harassment based on race, color, gender, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other characteristic protected by law. This policy applies to all employment decisions, including hiring, promotions, and compensation. Our hiring is guided by qualifications, merit, and the business needs at the time.
Unsolicited Resumes and Candidates
Armada does not accept unsolicited resumes or candidate submissions from external agencies or recruiters. All candidates must apply directly through our careers page. Any resumes submitted by agencies without a prior signed agreement will be considered unsolicited and Armada will not be obligated to pay any fees.
Ready to apply?
Apply to Armada
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
Axon is the developer and manufacturer of conducted electrical weapons, body worn cameras, and digital evidence management solutions. By successfully applying technical solutions to age old problems in digital video capture, the Axon team has redefined public and private sector technology around the globe. We are a team of passionate and dedicated professionals who desire to disrupt our industry and protect life with our products. Axon is seeking a high-energy, results driven pre-sales sales engineer who thrives on pitching technology to leadership as well as support staff and end-users. This individual will play an instrumental role in accelerating our sales initiatives and must be a self-starter, who excels in a high-paced, evangelistic startup environment focused on Law Enforcement and the public safety space.
What You’ll Do
Location: Saudi Arabia, travel up to 70% of time
Reports to: Sr Manager, Emerging Markets
- Achieve mastery of all Axon technologies / products
- Use exceptional written and oral communication skills to lead business and technical presentations effectively
- Have technical conversations with IT departments, including CIOs, as well as channel partner leadership and technical stakeholders
- Set and manage expectations with customers and team members
- Provide 1st-level technical support throughout the pre-sales cycle for opportunities
- Remain organized and focused on removing sales obstacles through creativity and adaptation to rapidly changes circumstances
- Develop relationships with key partners for growth within their customer base
- Effectively position the technology against competitive offerings
- Be responsible for representing the products, company values, and brand to customers and at field events such as industry and user conferences, tech summits, etc.
- Take ownership of the POC/Pilot process: Coordinate logistics across all stakeholders, assess customer requirements/objectives, and tailor POC tests and findings, accordingly, assist prospects with initial configuration and orientation
- Where possible, improve or develop technical documentation to ease understanding and customer or channel usage of our products and services
- Capture requested features and provide feedback to Product Management, Sales, Development, Support, Engineering and Marketing teams
- Develop Statements of Work (SOW) for Professional Services necessary for binding quote
- Perform other duties and projects as assigned
What You Bring
- Willingness to travel;
- Fluent English and Arabic, French is a plus;
- Assist Sales with presentations and analysis to enlarge customer portfolio;
- Training new employees;
- Document translation & verification for new products Axon brings to the market
- Assist Sales Executives in commercial offer documentation
- Educational background:
- Associates degree in Engineering or Computer Science (or equivalent field), or 5+ years relevant experience.
- Professional background:
- 4+ years customer facing pre-sales or consulting background required
- 3+ years of experience with public procurement in META
- Experience selling SaaS based solutions
- Experience in End User Compute or Cloud Computing preferred
- Experience in networking, storage, virtualization, or related technologies
- Must have intellectual curiosity, humility, accountability and positive approach;
- Strong Technical Writing skills to provide professional responses to customer RFPs / RFIs
- Basic knowledge or curiosity of security, IPsec, InfoSec, hacking and exploitation tools and methodologies.
- Basic knowledge of computer hardware, operating systems, and storage devices.
- Ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
- Requires the ability to work independently with substantial latitude for action and decision making while maintaining focus on achieving optimal outcomes as part of a collaborative development effort.
- Strong presentation skills and presence, technical acumen, ability to simplify the complex, ability to work cross-functionally.
- Experience developing Statements of Work (SOW) or similar documents
- Intermediate knowledge of routing and switching methodologies, telecommunications, and Internet technologies.
- Basic knowledge of virtualization and cloud technologies
- Network and Telecommunication-specific professional certifications, such as but not limited to: CCNA, CCNP, ComTIA Network+, WCNA, etc..
- Experience with Law Enforcement technology solutions and public procurement is a plus
*Please submit your Resume in English.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to Axon