The Position

The Regional Sales Manager is a significant driver of company revenue and growth. Your responsibilities will include: learning the OPSWAT technology; developing and implementation of a strategic account plans targeting deployments of our Cybersecurity platforms and solutions. You will build the right relationships inside a target account, know how to leverage your company resources to the fullest, and negotiate and close new business. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of exceeding multi-million-dollar sales quotas. Candidates selling into critical infrastructure and data diode sales experience are given a preference.

What You Will be Doing

• Strategically target business opportunities that leverage high value use cases, in key verticals.
• Develop and execute sales strategies and tactics to sell OPSWAT products, solutions, and services to exceed your sales quotas.
• Communicate value propositions to clients that speak intimately to their needs and requirements.
• Utilize client-centric, solutions-oriented selling strategies and hunter’s mentality to identify, qualify, convert enterprise sales.
• Effectively articulate financial ROI/TCO value, and build value throughout the negotiation process.
• Maintain extensive account and opportunity detail in Salesforce CRM, including account win plans, customer touch points, sales inhibitors, etc.
• Forecast and report revenue projections accurately to management.
• Overachieve on annual quota, measured quarterly.

What We Need from You 

• A minimum of 5 years successfully selling technology products and solutions to business.
• Bachelor’s degree, preferably in a technical discipline or equivalent experience.
• A successful track record selling complex-solutions directly to enterprise customers and through Channel/SI Partners.
• You’re persuasive, and have excellent negotiation and presentation skills. You can effectively communicate with both technology-oriented and senior business executives at the “C” level, and are comfortable articulating the technical and business value of the OPSWAT platforms.
• Your work is a mix of strategic and proactive account activity, and you have a demonstrated ability of uncovering, qualifying, developing, and closing new accounts.
• Ability to set goals, prioritize tasks, and achieve success with minimal oversight in a sometimes ambiguous work environment.
• You keep your pipeline accurate and your forecast updated for management.
• Possess, at minimum, a fundamental understanding of security threats, solutions, and security tools.
• Excellent time management skills, and work with high levels of autonomy and self-direction.
• You’re highly competitive, ramp quickly, are extremely adaptive, and pride yourself on exceeding sales goals.
• You are able to travel as necessary to your assigned accounts, and to Company meetings.
• Highly ethical and professional personal conduct.

The Position 

We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our growing cybersecurity team. In this role, you will act as a trusted technical advisor to our enterprise customers, owning the post-sales relationship, supporting deployments, and ensuring successful integration and operation of our cybersecurity solutions. 

You will bridge the gap between customer needs and our product capabilities, working closely with our Sales Engineering, Support, Product, and Customer Success teams.

What You Will Be Doing 

• Serve as the primary technical point of contact for assigned enterprise clients. 

• Lead and support the hands-on deployment, configuration, and optimization of cybersecurity solutions on client environments (cloud, hybrid, and on-premises). 

• Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions. 

• Proactively manage customer technical health – monitor performance, troubleshoot issues, and ensure ongoing operational excellence. 

• Develop a deep understanding of customer infrastructure, use cases, and security posture to provide strategic guidance and best practices. 

• Collaborate with internal engineering and product teams to relay customer feedback and advocate for feature requests or enhancements. 

• Participate in incident response and post-mortem activities when escalations occur. 

• Create and maintain technical documentation, runbooks, and environment overviews. 

What We Need From You 

• 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions Architect, Security Consultant). 

• Strong technical background in cybersecurity tools and principles, including areas like endpoint protection, SIEM/SOAR, firewalls, identity & access management, or cloud security. 

• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments. 

• Comfortable leading deployments and technical troubleshooting on customer sites. 

• Knowledge of cloud platforms (AWS, Azure, GCP) and their security ecosystems. 

• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments. 

• Excellent communication skills – able to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders. 

• Ability to manage multiple client accounts and prioritize competing demands. 

• Strong documentation skills and a disciplined approach to knowledge sharing. 

It Would Be Nice If You Had  

• Industry certifications such as CISSP, CISM, CEH, OSCP, or vendor-specific certs (AWS Security Specialty, Microsoft SC-200, etc.). 

• Experience with modern DevSecOps tools and CI/CD pipelines. 

• Familiarity with data privacy and compliance frameworks (e.g., GDPR, HIPAA, NIST, ISO 27001). 

• Experience working in high-availability or mission-critical environments. 

• Leverage existing industry relationships within key verticals to generate rapid pipeline and convert prospective clients with minimal ramp time.
• Be accountable to a defined set of pipeline metrics.
• Identify and engage potential clients, understanding their needs and presenting tailored solutions with an emphasis on outcomes.
• Articulate the value proposition of Halcyon’s solutions, presenting them in a compelling and relevant manner.
• Optimize client engagement post-sale, timing additional transactions appropriately.
• Cultivate and maintain strong relationships with existing clients, acting as a trusted advisor and understanding their evolving cybersecurity requirements.
• Conduct regular client reviews, assess satisfaction levels, and propose enhancements to further meet client objectives.
• Network via industry user groups, tabletop events and key industry conferences.
• Leverage strategic alliance partnerships to realize potential business opportunities and revenue growth.
• Facilitate continuous enablement, roadmap discussions, Quarterly Business Reviews (QBRs), and Executive Value Conversations (EVCs) to maximize client value and foster lasting partnerships.
• Negotiate contract terms, pricing and service agreements while ensuring alignment with both organizational and client objectives.
• Collaborate with internal stakeholders to optimize sales processes, streamline communications, and enhance overall client experience.

• Demonstrated ability to drive revenue growth and meet or exceed sales targets.
• 5+ years of sales in the endpoint cybersecurity industry.
• Native Arabic Speaker required
• Proven track record of 100%+ quota attainment.
• Skillful pipeline management and the ability to balance high-profile accounts with SMBs.
• Ability to qualify leads based on key success metrics.
• Ability to establish and maintain client and executive-level relationships, focusing on their success and long-term partnerships.
• Familiarity with channel ecosystem and leveraging value added resellers.
• Proficient in conducting and leading negotiations for procurement and legal agreements, showcasing expertise in driving favorable terms and agreements.
• Excellent verbal and written communication skills to convey complex concepts in a clear and compelling manner to clients.
• Willingness to travel up to 75%.

Job Summary: 

At HALA, we’re looking for a Key Account Assistant Manager to support and grow our portfolio of corporate clients. The role focuses on strengthening relationships, identifying growth opportunities, coordinating onboarding and service delivery, and ensuring smooth day-to-day account management in collaboration with internal teams.

Key Responsibilities: 

• Support management of a portfolio of corporate key accounts

• Assist in identifying upsell and cross-sell opportunities

• Prepare account plans, proposals, and pricing documentation

• Coordinate client onboarding and service implementations

• Monitor transaction performance, volumes, and key metrics

• Prepare reports and presentations for client reviews (QBRs/MBRs)

• Follow up on client requests and ensure timely issue resolution

• Liaise with internal teams (operations, risk, product, tech) to support accounts

• Maintain CRM updates, pipeline tracking, and forecasting data

• Support contract renewals and commercial documentation

• Help ensure compliance with KYC, risk, and regulatory requirements

• Contribute to improving client satisfaction and retention