WHAT YOU’LL DO

As a Senior Manager, you will drive the tactical execution of cross-functional projects, with a particular focus on operational excellence and the integration of new technologies.

Main responsibilities:

• Automation Implementation: directly support the team’s goal of improving processes with AI by identifying manual bottlenecks and building the automation required to increase team velocity
• NPI & Execution: lead the execution of GTM initiatives, including new product introductions (NPI) and major product launches
• Project Management: provide end-to-end management for strategic programs, including tracking milestones, managing data collection, and ensuring final delivery
• Documentation & Reporting: maintain up-to-date process documentation and share data-driven insights with leadership to guide strategic decision-making

WHO YOU ARE

• 5-7+ years of operations or program management experience in SaaS
• Proactive and autonomous, capable of shaping strategy with limited oversight
• Exceptional analytical skills and experience in cross-functional collaboration

#LI-Hybrid

About the Team

This role is part of our commitment to increase the representation of women in technology at DoorDash Brazil. We strongly encourage candidates who identify as women to apply.

We are building an engineering team where women have equitable access to opportunity, leadership, and long-term career growth within our São Paulo hub.

DoorDash is building the world’s most reliable on-demand logistics platform. As part of our global expansion, we are investing heavily in Brazil and growing our engineering presence in São Paulo. This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies—while staying close to home.

We’re looking for Software Engineers interns who are excited to solve real-world problems at scale. You’ll work on product teams or platform teams that power our three-sided marketplace of Consumers, Dashers, and Merchants. From improving restaurant discovery to optimizing delivery logistics, you’ll help shape the experience of millions of users.

You’ll work alongside experienced engineers, product managers, and designers—many based in the U.S.—so fluency in English and strong collaboration skills are essential.

About the Role

At DoorDash, our product engineers implement and operate technological solutions to improve the experiences of our Consumers, Dashers and Merchants. From creating beautiful, user-friendly flows to crafting scalable backend architectures, we strive to deliver reliant, performant technology that delights our customers. 

We believe interns are essential to our mission of attracting and retaining top talent. During our Software Engineer internship, interns are completely immersed in their teams and will have the opportunity to develop, maintain, and ship products. As an intern, you will directly impact our business by collaborating with your team to solve real problems for our customers.

The internship program will be hybrid with at least 1 day a week required to be in-person in our Sao Paulo office. You will be paired with a mentor to help you ramp up and get comfortable working at DoorDash!

You're excited about this opportunity because...

• Develop, maintain and ship technical elements with the support of your mentor, manager, and team members
• Act on feedback, coaching, and mentorship from your mentor and team members
• Actively learn about the elements to which you contribute
• Make a direct impact on our business by collaborating with your team to solve problems for our customers
• Participate in intern programming - Leadership Speaker series, social events – virtually and in-person

Here are some examples of past intern projects:

• Collection of Summer 2022 Intern Projects
• Summer 2022 Intern Projects Cont.

We’re excited about you because…

• You are pursuing a B.S Degree in Computer Science or equivalent. 
• You are available for a August 2026 start date
• You have experience working with databases (e.g., AWS, SQL, etc.) 
• You have a solid understanding of algorithms and data structures
• You have proficient experience working with at least 1 object-oriented programming language (e.g., Python, Java, Kotlin, etc.)
• You have experience writing clean code, working with version control, and doing unit testing.

Preferred but not required 

• Ability to analyze and improve efficiency, scalability, and stability of various systems
• Excited to develop, release and run large-scale web applications
• Experience with solutions for systems monitoring, live deployments, and continuous integration
• Experience with real-time technology problems
• Participation in project or research-based technical work, hackathons, technical conferences/organization, on-campus student organization leadership, technical teaching assistant roles, relevant extracurricular activities, or other technical experience.

About the Team

This position is dedicated to professionals with disabilities (PCD), in accordance with Brazilian Law No. 8.213/91 (Lei de Cotas).

At DoorDash, we believe diverse teams build better products. We are committed to providing an accessible, inclusive workplace with equal opportunities for all.

Reasonable accommodations are available throughout the hiring process and in the work environment. If you require any accommodation, please inform your recruiter at the beginning of the process.

Medical documentation may be requested in accordance with applicable legislation.

DoorDash is building the world’s most reliable on-demand logistics platform. As part of our global expansion, we are investing heavily in Brazil and growing our engineering presence in São Paulo. This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies—while staying close to home.

We’re looking for Software Engineers interns who are excited to solve real-world problems at scale. You’ll work on product teams or platform teams that power our three-sided marketplace of Consumers, Dashers, and Merchants. From improving restaurant discovery to optimizing delivery logistics, you’ll help shape the experience of millions of users.

You’ll work alongside experienced engineers, product managers, and designers—many based in the U.S.—so fluency in English and strong collaboration skills are essential.

About the Role

At DoorDash, our product engineers implement and operate technological solutions to improve the experiences of our Consumers, Dashers and Merchants. From creating beautiful, user-friendly flows to crafting scalable backend architectures, we strive to deliver reliant, performant technology that delights our customers. 

We believe interns are essential to our mission of attracting and retaining top talent. During our Software Engineer internship, interns are completely immersed in their teams and will have the opportunity to develop, maintain, and ship products. As an intern, you will directly impact our business by collaborating with your team to solve real problems for our customers.

The internship program will be hybrid with at least 1 day a week required to be in-person in our Sao Paulo office. You will be paired with a mentor to help you ramp up and get comfortable working at DoorDash!

You're excited about this opportunity because...

• Develop, maintain and ship technical elements with the support of your mentor, manager, and team members
• Act on feedback, coaching, and mentorship from your mentor and team members
• Actively learn about the elements to which you contribute
• Make a direct impact on our business by collaborating with your team to solve problems for our customers
• Participate in intern programming - Leadership Speaker series, social events – virtually and in-person

Here are some examples of past intern projects:

• Collection of Summer 2022 Intern Projects
• Summer 2022 Intern Projects Cont.

We’re excited about you because…

• You are pursuing a B.S Degree in Computer Science or equivalent. 
• You are available for a August 2026 start date
• You have experience working with databases (e.g., AWS, SQL, etc.) 
• You have a solid understanding of algorithms and data structures
• You have proficient experience working with at least 1 object-oriented programming language (e.g., Python, Java, Kotlin, etc.)
• You have experience writing clean code, working with version control, and doing unit testing.

Preferred but not required 

• Ability to analyze and improve efficiency, scalability, and stability of various systems
• Excited to develop, release and run large-scale web applications
• Experience with solutions for systems monitoring, live deployments, and continuous integration
• Experience with real-time technology problems
• Participation in project or research-based technical work, hackathons, technical conferences/organization, on-campus student organization leadership, technical teaching assistant roles, relevant extracurricular activities, or other technical experience.

About the Team

DoorDash is building the world’s most reliable on-demand logistics platform. As part of our global expansion, we are investing heavily in Brazil and growing our engineering presence in São Paulo. This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies—while staying close to home.

We’re looking for Software Engineers interns who are excited to solve real-world problems at scale. You’ll work on product teams or platform teams that power our three-sided marketplace of Consumers, Dashers, and Merchants. From improving restaurant discovery to optimizing delivery logistics, you’ll help shape the experience of millions of users.

You’ll work alongside experienced engineers, product managers, and designers—many based in the U.S.—so fluency in English and strong collaboration skills are essential.

About the Role

At DoorDash, our product engineers implement and operate technological solutions to improve the experiences of our Consumers, Dashers and Merchants. From creating beautiful, user-friendly flows to crafting scalable backend architectures, we strive to deliver reliant, performant technology that delights our customers. 

We believe interns are essential to our mission of attracting and retaining top talent. During our Software Engineer internship, interns are completely immersed in their teams and will have the opportunity to develop, maintain, and ship products. As an intern, you will directly impact our business by collaborating with your team to solve real problems for our customers.

The internship program will be hybrid with at least 1 day a week required to be in-person in our Sao Paulo office. You will be paired with a mentor to help you ramp up and get comfortable working at DoorDash!

You're excited about this opportunity because...

• Develop, maintain and ship technical elements with the support of your mentor, manager, and team members
• Act on feedback, coaching, and mentorship from your mentor and team members
• Actively learn about the elements to which you contribute
• Make a direct impact on our business by collaborating with your team to solve problems for our customers
• Participate in intern programming - Leadership Speaker series, social events – virtually and in-person

Here are some examples of past intern projects:

• Collection of Summer 2022 Intern Projects
• Summer 2022 Intern Projects Cont.

We’re excited about you because…

• You are pursuing a B.S Degree in Computer Science or equivalent. 
• You are available for a August 2026 start date
• You have experience working with databases (e.g., AWS, SQL, etc.) 
• You have a solid understanding of algorithms and data structures
• You have proficient experience working with at least 1 object-oriented programming language (e.g., Python, Java, Kotlin, etc.)
• You have experience writing clean code, working with version control, and doing unit testing.

Preferred but not required 

• Ability to analyze and improve efficiency, scalability, and stability of various systems
• Excited to develop, release and run large-scale web applications
• Experience with solutions for systems monitoring, live deployments, and continuous integration
• Experience with real-time technology problems
• Participation in project or research-based technical work, hackathons, technical conferences/organization, on-campus student organization leadership, technical teaching assistant roles, relevant extracurricular activities, or other technical experience.

About Nubank

Nubank was founded in 2012 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and excellent customer service, the company has redefined people's relationship with money in Latin America. With operations in Brazil, Mexico and Colombia, Nubank is today one of the largest digital banking platforms and leading technology companies in the world.

Today, Nubank is a global company with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). Founded in 2013 in São Paulo by David Vélez with Brazilian Cristina Junqueira and American Edward Wible as co-founders. For more information, visit www.nubank.com.br 

Product Operations at Nubank

At Nu, many things are done from scratch. We understood that to offer the most transparent, fair, and intuitive financial products and services; we had to recreate them from our early days completely. We needed professionals who could navigate from business strategy to project management for this endeavor, from risk assessment to cross-team alignment. That's how and why our Product Operations team was born. A quarter Product Manager, a quarter Business Analyst, a quarter Management Advisor and a quarter… Something else? Product Operations Nubankers are the ultimate owners of Nu's operations, ensuring that projects and processes run efficiently.

As a Product Operations, you're expected to play a pivotal role in ensuring the best operational performance of our products and providing a smooth customer experience. You will be accountable for Brazil’s Collection Agencies. Leading the strategy to maximize recoveries and customer outcomes. And team manager.
Responsibilities will include:

• Lead Agency Governance: Oversee performance, managing day-to-day operational health and escalating blockers proactively
• Drive Budget and Portfolio Allocation: Own the  annual budget, defining allocation logic across agencies and channels, and tracking efficiency gains over time
• Facilitate project rituals, align stakeholders across teams, and ensure analytical deliverables translate into concrete operational decisions
• Sustain Collections Infrastructure: Ensure reliability of multi-channel platforms (Portfolio Mgmt, Shuffle, 3rd Party), data flows with agencies, and Collections Lifecycle processes
• Develop and Engage the Team

• 8+ years of experience in similar roles
• Leadership skills
• Fluent or native Spanish and English
• Genuine curiosity about how products work operationally and how to make them better for customers
• Ability to build structure in ambiguous environments — you'll be defining the playbook, not following one
• Capacity to navigate ambiguity, managing challenging stakeholders in a fast-paced environment
• Outstanding communication skills; ability to communicate concisely and effectively across all levels of the organization
• Experience building partnerships from inception to delivery
• Exposure to third-party banking integrations is a plus

Diversity and Inclusion at Nu

Datadog is seeking a Marketing Operations Manager to join our growing global Campaign Operations team, reporting to the Director of Campaign Operations. As the first Campaign Operations hire in the LATAM region, you’ll have the unique opportunity to shape and drive our regional email strategy. You’ll work closely with marketing partners to lead campaign execution, optimization, and performance reporting while helping to scale programs for a fast-growing business. This role offers significant autonomy and impact, along with close support from our global team and cross-functional collaborators.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead the development and execution of ad hoc and automated email programs in Marketo
• Segment and manage lead databases to ensure accurate targeting, including partitioning for co-marketing and partner contacts
• Oversee tagging, tracking, and lead flow processes for partner-sourced leads, proactively identifying risks and optimization opportunities
• Analyze and report on campaign performance to uncover insights, recommend improvements, and implement changes
• Partner with regional marketing and go-to-market teams to align campaign execution with strategic goals and best practices
• Stay up to date on email marketing compliance and legal regulations to ensure ongoing adherence

Who You Are:

• 3-5 years of experience in marketing operations, preferably in a B2B technology environment
• Hands-on expertise with marketing automation and CRM platforms; Marketo and Salesforce experience strongly preferred
• Familiarity with email development, HTML, and CSS
• Strong analytical skills with experience using reporting tools; knowledge of Tableau and SQL is a plus
• Excellent communication and project management skills, with the ability to collaborate across stakeholders and manage competing priorities
• Language proficiency in Portuguese and Spanish preferred

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About The Role:

• You will be responsible for the entire life cycle management of big events since the sales and legal team has signed the commercial contract till the events final closing.
• You will be the main point of contact between all the stakeholders, from the event organizer to all the internal teams involved.
• Although being overall owner of the whole process you will work as part of a team, you will be in charge of making things happen in time and form by managing other departments tasks.
• Communicate product needs (Fever usability) and process needs to HQ, work with product/engineering to deliver on them. in order to have a consolidated list of all the requirements and prioritize them with the product team. 
• Create and maintained exhaustive Q&A in order to have an answer to potential user incidencies managed by our user support team. 
• Make sure that all the requirements needed to achieve the project goals have all the necessary documentation 
• Depending on the event, your presence on site might be required during the launch or other important dates

About You:

You are degree qualified, with a project management background. You thrive in a fast-paced environment and pride yourself on your flexible, detail-oriented, analytical and organized mindset.

In order to be successful in this role, you will be expected to be an entrepreneurial individual. The role requires a mix of project management and operational experience. You will have to be very comfortable coordinating other departments to ensure the delivery of requirements on time, also delivering results in an ambiguous environment, being exceptionally detail-oriented while looking around corners.

• +4 years in a project management role or consulting background. This is not a position for an events background, but having event experience is a plus.
• Fluent English and Portuguese. Other languages are a plus!
• Huge appetite for learning and the ability to pick up new skills quickly. You will also have strong analytical, relationship management, and organizational skills.
• You'll be solution-focused, identifying problem areas and then creating plans to find resolutions. 
• You'll have strong communication skills and a proven track record of building positive working relationships.
• Highly organized and efficient
• Curious and keen to push boundaries and try new concepts
• Able to communicate with events partners, brands, agencies, and talent on efforts
• Ability to think strategically when faced with an events partnership brief or with our proprietary data on what events work
• Able to handle large amounts of work and parallel work-streams
• Collaborative and willing to get hands dirty and work on all required events tasks
• Knowledge of promotional tools such as Facebook and Instagram is a plus
• Strong academic background is a plus

Benefits & Perks:

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Sao Paulo. Home-office friendly.
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with
  
  

#LI-hybrid #LI-fulltime 

BUSINESS DEVELOPMENT MANAGER, LATIN AMERICA (STARLINK PRODUCT GROWTH)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Product Growth Team is seeking a Business Development Manager to drive consumer growth through commercial collaborations with adjacent products, services, industries, and affiliate channels. This person will play a key role in shaping how Starlink scales beyond its core service, including exploring innovative ways to reach consumers through digital platforms, affinity groups, and new go-to-market approaches.

The ideal candidate will have a strong background in business development & partnerships in consumer technology, telecommunications, and/or subscription-based services, with a proven track record of building and executing new business models, structuring commercial opportunities, and scaling revenue. This role requires creativity, leadership, strategic thinking, and strong execution skills to translate ideas into market-ready offerings that accelerate the adoption of Starlink.

This is a unique opportunity to work at the cutting edge of connectivity technologies with a world-class team focused on connecting every household and traveler.

RESPONSIBILITIES:

• Execute and evolve business development strategies to expand Starlink’s consumer presence in Brazil and the rest of Latin America, with a focus on adjacent products, bundled offerings, and new go-to-market models
• Identify, evaluate, and own emerging customer acquisition channels to reach consumers (e.g., affiliates, membership programs, utilities, content providers, affinity groups) and build initiatives that scale access and adoption
• Drive deal execution from opportunity identification through commercial agreements, ensuring alignment with Starlink’s growth and profitability objectives
• Launch inter-company go-to-market efforts with high customer acquisition rates and revenue generation
• Leverage regional expertise to set up commercial agreements that successfully reach Starlink’s target customer demographics
• Represent Starlink in external discussions, including leading discussions with executive audiences, with prospective commercial relationships
• Collect and synthesize customer and channel feedback to influence product offering development, pricing strategies, and go-to-market approaches
• Report on progress of business development initiatives, presenting insights and recommendations directly to Starlink leadership
• Collaborate with sales, product, marketing, engineering, and finance teams to structure offerings that combine technical feasibility with strong commercial impact
• Develop business cases for bundled offerings with Starlink (e.g., devices, content, services), including customer value analysis and pilot execution
• Conduct ongoing market and competitive analysis to identify consumer trends, channel opportunities, and emerging technologies relevant to Starlink’s ecosystem

BASIC QUALIFICATIONS:

• Bachelor’s degree in business, finance, economics, or engineering
• 4+ years of experience in business development, sales, or partnership management involving consumer technology, telecommunications, utilities, or other subscription-based services
• 3+ years of experience negotiating commercial agreements and managing the execution of revenue-driving initiatives

PREFERRED EXPERIENCE:

• 6+ years of experience in business development, sales, or partnership management involving consumer technology, telecommunications, utilities, or other subscription-based services
• Exceptional, proven external and internal executive presentation skills selling new business models
• Proven experience developing and scaling consumer-focused business models & partnerships in technology, telecommunications, utilities, real estate, or consumer electronics sectors
• Strong understanding of the US and Canadian consumer markets, particularly in the rural areas, with experience expanding into new channels and solidifying partnerships, bundles, and affiliate deals
• Demonstrated success in structuring complex business commercial opportunities and driving them to completion
• Technical understanding of integrating subscription and/or consumer electronic products and driving successful inter-company go-to-market efforts, the latter measured by high customer acquisition rates and revenue generation
• Independently motivated with a track record of project ownership and delivering measurable results
• Excellent interpersonal, communication, presentation, and negotiation skills
• Strong analytical and financial modeling skills with the ability to build business cases and forecast revenue and subscriber impact
• MBA or master’s degree with a business or technical focus preferred

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel approximately 50% of the time to customer locations and other SpaceX locations

CONSUMER SALES MANAGER, LATAM SALES (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager based in Brazil to drive our retail strategy and execute in one of our most important and high-potential markets. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target LATAM countries. 
 
The ideal candidate will have a strong background in Retail sales within the consumer electronics, telecommunications, or technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of the LATAM, especially Brazil, retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.
 
Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!

RESPONSIBILITIES: 

• Define and execute comprehensive channel strategies for consumer (retail + online) sales, identifying target retailers, sales channels, and go-to-market approaches
• Identify, establish, and grow strategic relationships with key retail partners (e.g., electronics retailers, distributors, etc.) that enable an online and offline strategy
• Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities, and areas for improvement
• Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
• Successfully negotiate and close partnership deals between SpaceX and omnichannel (e.g., retail, niche resellers, B2B partners, etc.) customers
• Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within the LATAM broadband and retail sectors
• Work closely with marketing, product management, engineering, finance, compliance, and legal teams to ensure a cohesive and integrated go-to-market plan buttresses the LATAM business
• Serve as the primary point of contact for assigned retail customers, including but not limited to onboarding, account management, and long-term growth of the relationship and its revenue – especially focusing on:
  • Acting as an extreme owner of the assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules, and risks
  • Collaborating with cross-functional team (engineering, regulatory, business, planning, etc.)
  • Synthesizing complex information and making actionable recommendations to leadership
  • Collecting, communicating, and championing customer feedback to internally influence and steer programmatic and technical development required to maintain and grow consumer business in support of overall Starlink business goals

BASIC QUALIFICATIONS:

• Bachelor's degree in an engineering or business discipline; OR high school diploma/equivalency certificate and 6+ years of professional business development, sales, operations, engineering, or account management experience
• 3+ years of experience working with customers to support a technical product or service

PREFERRED SKILLS AND EXPERIENCE:

• Proven retail industry experience (consumer electronics, CPG, or FMCG preferred)
• Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across LATAM
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication and negotiation skills
• Demonstrated technical aptitude in a professional setting
• Familiarity with satellite communications and/or the Brazilian retail landscape, its key partners, sales cycles, and consumer purchasing behaviors
• MBA or master's degree with a business or engineering focused curriculum
• Fluency in Portuguese and Spanish

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% within the LATAM region

We’re looking for a Talented Intern, someone curious, with strong logical thinking and an ability with numbers and data. This is also a great chance to practice your English and be part of an international work culture, learning from a diverse and collaborative team.

The Intern programme is about doing hands-on work while learning about and experiencing our unique culture. Working closely with your manager, you'll kick off a project and see it through to completion—a project that will actually impact the way we do business. At the end of your time with us, you'll present your project and findings to our business leaders and share your recommendations for how we can best move forward. We give you real responsibility because we know you're capable of doing real work, and we want you to have the opportunity to showcase your talent and grow your skills.

What we expect from you

• You are currently studying at university (full-time), in one of these or similar areas: Business, Marketing, Economics and Engineering.
• You have intermediate or advanced Excel skills and enjoy working with data.
• You are comfortable reading and writing in English. You don’t need to be perfect—we’ll help you grow.
• You’re curious, analytical, and like solving problems.
• You’re excited to come to the office three times a week to collaborate with the team in person.
• You can think logically and make decisions using data and insights.
• You communicate clearly and are open to sharing ideas.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Project Operations Manager

As a Project Operations Manager, based in São Paulo, you will focus primarily on the delivery and execution of complex global projects for our clients. These projects can range from Point of Sale (POS) and marketplace e-commerce. 

As an expert in driving complex technical and operational roll-outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your experience in integrating systems and superb project management skills. This is a varied and hands-on role in which your tasks range from discussing a project’s strategic direction on one end to verifying correct configurations on the other.

What you'll do

• Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll-out Adyen’s solution
• Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years
• Work closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll-out
• Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties
• Provide guidance on Adyen’s product and advise on the solution that best fits clients’ business needs
• Deliver client feedback to internal teams to improve our product and services
• Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes
• Contribute to internal process improvement initiatives to help our business scale

 Who you are

• 5+ years handing complex Projects or a deep understanding of the Payments infrastructure
• Language: You have C1 level proficiency in both English and Portuguese. This is a must for this position
• Client-facing experience, stakeholder management, ability to lead conversations and influence business decisions
• Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with minimal supervision
• Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate
• Willing to travel, both domestically and internationally where required

Nice to have

• Experience working with a global team, across multiple time zones and cultures
• Experience in payments or financial technology

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our São Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

WHAT YOU'LL DO

The Senior Digital Growth Specialist (SEO/GEO & CRO) will own and execute the SEO/AEO/GEO and CRO/personalization growth roadmap for the company website to drive pipeline and produce the best in class digital experience for braze.com visitors.

The day to day responsibilities:

• Develop and implement strategies to drive inbound pipeline growth through SEO and GEO/AEO channels, content, and technical optimization to increase organic traffic and ultimately organic/LLM pipeline.
• Architect a comprehensive organic discovery strategy that spans traditional SERPs and emerging AI-driven search engines (Perplexity, Gemini, SearchGPT).
• Optimize brand sentiment and citation frequency within LLM systems to ensure Braze is the preferred recommendation in AI-Search.
• Conduct keyword research, analyze data and trends, and identify opportunities to improve website ranking on search engine results pages (SERPs)
• Collaborate with content teams, designers, and developers, and external agencies to optimize website content, structure, and performance for SEO
• Stay updated on industry trends, algorithm changes, and best practices in SEO/GEO, personalization, and conversion rate optimization
• Develop and maintain documentation for SEO strategies and recommendations for cross-functional from Braze Learning to Industry teams 
• Support regional markets EMEA, LATAM, APAC with local SEO/AEO strategy executed by an agency. Act as an advisor and consultant to bridge global and regional strategy.

CRO & Personalization 30%:

• Develop and execute A/B testing experiments using VWO or Braze to optimize website elements, layouts, and messaging to drive conversion rates
• Analyze website metrics, including traffic, engagement, and conversion rates, to identify areas for improvement and inform optimization strategies
• Provide insights and recommendations to improve user experience, website performance, and conversion funnels
• Design and deploy high-intent conversion flywheels that leverage 1st-party data and intent signals (6Sense/Demandbase) to drive website leads
• Utilize personalization tools such as Braze to tailor website content and messaging based on user behavior and preferences
• Collaborate with external partners and agencies to leverage additional expertise and resources for website growth initiatives

WHO YOU ARE

We’re looking for someone who:

• Is analytical and data driven thinker. Can analyze data, identify opportunities to drive and measure growth
• Is a problem solver. Asks thoughtful questions and identifies project roadblocks and has a “figure it out” attitude
• Embraces curiosity. In the changing AI search landscape, you love embracing the unknown and researching updates and best practices to ensure our strategy is competitive and prioritizes the user experience
• Takes direction and independently executes. You can problem solve while asking for guidance when needed
• Is eager to learn in a fast paced company with competing priorities. Ready to expand their skill sets, and grow within the organization. Show up hungry to drive change
• Can manage multiple projects at the same time. You’re excited to work on multiple things and prioritize your work by what drives business results AND what helps other teams
• Excellence in verbal and written communication, and in working collaboratively with a variety of teams in a fast paced environment with competing priorities

Example Tools and Tech that you love:

• AEO/GEO: Profound
• SEO tools: SemRush, Ahrefs, Screaming Frog, keyword research/tracking tools
• Personalization & CRO tools: Braze, VWO, Optimizely, DemandBase, 6Sense
• Tracking/conversions: Google Analytics, Google Tag Manager, GSC
• Experience with multi-touch attribution models a plus

#LI-Hybrid

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Mission 

As a Data & AI Technical Solutions Engineer, you play a critical role by helping customers debug and maintain stable production data pipelines, AI workflows, and more using the Databricks platform.  You will develop product expertise in a couple of areas by advising a broad set of customers and use cases across those technologies.  You will collaborate with other teams at Databricks to deliver an excellent customer experience - whether that’s product engineering teams or technical account team members.  TSE’s have proven production troubleshooting and optimization experience to help our customers’ workloads run smoothly and to achieve their strategic objectives using the Databricks’ platform.  Reporting to a TSE manager - you will be part of a world class global support engineering organization for Databricks, known for your technical depth and delivering impeccable customer service.

The impact you will have:

• Be the first point of contact for customer production issues - provide initial analysis, troubleshooting, and resolution for data engineering and AI workloads. 
• Deep Dive into code-level analysis of customer workloads to address issues related to Databricks products - including Spark core internals, Spark SQL, Delta, DLT, and Model Serving.
• Provide excellent customer support - be knowledgeable and empathetic in customer communications over email and video, act with a sense of urgency to find mitigations and solutions, diffuse escalations during incidents and be proactive at helping prevent future customer problems.   
• Help make the Databricks products simpler to use and customer production environments more stable - such as through coordinating with Engineering and Backline Support teams to identify areas for product improvements. 
• Develop expertise in productionizing systems in Databricks and share your knowledge by contributing to wikis and other technical documentation to be used internally or externally by customers and partners.

What we look for: 

• Minimum of 6 years of experience in designing, building, testing, and maintaining Python/Java/Scala based applications in typical project delivery and consulting environments. 
• Experience with SQL databases or data warehouses (such as Oracle, Teradata, SQL Server, MySQL) and ETL technologies (such as Informatica, DataStage, Talend, Fivetran). 
• 3 years of hands-on experience in developing two or more Big Data technologies such as Spark & Hadoop, Lakehouse architecture - such as Delta, Data Ingestion, Data Streaming applications, or ML/AI applications for industry use cases. 
• Hands-on experience in performance tuning and troubleshooting of Data and AI applications at production scale - including query optimization, memory management, garbage collection, and heap/thread dump analysis. 
• Prior Support or customer facing experience is not required for this role, but the ability and desire to develop excellent customer service skills is.
• Preferrable: Hands-on experience with public cloud (AWS or Azure or GCP).
• Technical degree or the equivalent experience.

In the role of Customer Success Senior Manager, you will be instrumental in driving the success of our clients in Latin America. You'll be responsible for developing payments, digital asset custody, stablecoins, virtual accounts and collection solutions for our LATAM clients, scaling volume and cross-selling other Ripple product and services, such as RLUSD adoption. With your expertise in the web3, financial services, customer success and account management, you'll build strong relationships, understand customer needs, and find opportunities to improve their value and potential. Get ready to be a driving force in shaping the web3 landscape, working closely with cross-functional teams (Sales, Business Development, Product, Engineering, Legal, etc.) to deliver exceptional solutions and create outcome where everybody wins.

WHAT YOU'LL DO:

• Develop a deep understanding of each customer's organization, culture, internal constituents, aspirations, and needs. Build highly impactful relationships with key executives and decision-makers - in addition to identifying aspects of Ripple’s engagement and advocacy that need to be strengthened
• Develop strategic account plans, manage contract renewals, identify and lead upsell and cross-sell opportunities
• Lead all aspects of customer-facing delivery responsibilities for both business and technical work-streams in conjunction with Ripple’s Customer and Partner Engineering (CP) team
• Be the voice of Ripple’s customers within the Ripple organization, ensuring that feedback and insights gained are proactively disseminated, inculcated, and acted upon by Ripple
• Drive strong collaboration across virtual execution teams composed of several Ripple functions (e.g., Product, CP, Sales, Business Development, Finance, Marketing, and Legal) and our customers’ project and business teams.

WHAT YOU'LL BRING:

• 10+ years of experience working with enterprise customers on the adoption of new technology and/or groundbreaking business changes
• Prior experience in a FinTech, Web3 or start-up/disruptor organization preferred. Candidates with banking background can also be considered
• Native Portuguese or Spanish speaker or proven fluency in Portuguese and Spanish in a working environment
• Knowledge of payments or custody industry is preferred
• Proven understanding of multi-stakeholder management in sophisticated environments
• Experience in developing and launching modern, sophisticated business solutions involving innovative technology and B2B relationships
• High energy, and gravitas - the ability to instill confidence and passion in others
• Excellence in building and managing relationships among cross-functional teams
• Excellent interpersonal skills and experience in coaching others. Ability to consult, empower and encourage others to achieve exciting goals by leading through example

As a Project Manager, you will join our Delivery team in Sao Paulo to spearhead the deployment of Shift’s AI solutions for global insurance clients. You will act as the cornerstone between our technical teams and client stakeholders, ensuring projects move from initial scoping to scalable, long-term success. Your goal is to anticipate risks and build strong, trust-based relationships that allow our products to deliver measurable value across diverse markets. This hybrid role is essential for driving the collaborative execution that defines how we win together at Shift, and should expect to be in the office 2 days per week.

What Your Impact Looks Like:

At Shift, we value ownership from day one. In this role, you will:

• Jump In & Get Things Done: Take proactive ownership of project milestones and resolve blockers quickly to keep delivery on track. Coordinate with our technical program management team to ensure alignment between product roadmap and project plan as well as the execution of the release process
• Simplify the Complex: Translate technical requirements and project plans into clear, accessible language for both internal teams, customers, and C-level stakeholders.
• Decide with Data & EQ: Manage complex client relationships by balancing hard project data with emotional intelligence to navigate high-pressure situations.
• Test, Learn, Scale: Experiment with new project management methods and share these learnings to help the delivery organization improve speed and quality.
• Fix Issues Without Drama: Address delivery challenges directly and objectively, focusing on collaborative solutions rather than placing blame.
• Communicate with Impact: Adapt your communication style to align diverse stakeholders, from operational teams to senior management, around shared project goals. 
• Cross the Finish Line: Ensure projects are delivered fully and meet agreed-upon standards, validating that outcomes truly meet client expectations before closure.

What You'll Need to Succeed:

We are looking for a Shifter who is...

• Impact Oriented: You bring at least 5 years of technical project management experience with a consulting or SaaS company.  You have a proven track record of managing complex projects and understand how to turn project milestones into measurable business impact.
• Methodology-Minded: You hold a PM certification (PMP, Prince2, or CAPM) and use a structured approach to build scalable processes and implementation plan, but understand how to apply these frameworks flexibly.
• Bilingual: You are a fluent English speaker (written and spoken) to effectively manage our global and local stakeholders and lead complex discussions and technical scoping in both languages. Professional fluency in Spanish is nice to have.
• Growth Minded: You are always looking for a better way to do something - you are eager to test, learn, and adapt your project management methods by integrating AI-driven tools into your own workflow, using technology to automate the routine and scale your impact as Shift grows. 
• Collaborative: You thrive in cross-functional environments, partnering naturally with Product, Engineering, and GTM teams to deliver unified outcomes.
• Client Focused: You are committed to exceptional service but prioritize the project’s long-term success over short-term requests. You have the professional courage to stand your ground under pressure and navigate difficult client conversations with data and integrity.

Interview Process

• Talent Acquisition interview
• Manager interview
• Interview with Americas Head of Delivery
• Business Case

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include: 

• Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
• Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
• Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
• Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
• Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

• Your have fluent English and advanced Spanish (mandatory)
• A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned, and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
• A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
• A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering, and data science teams when needed
• An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
• Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

#LI-Hybrid