About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

We are looking for a Fraud Data Analyst to work directly with our customers on our Merchant Health Team. You will be part of a growing analytics team that is responsible for Riskified’s customers’ performance and online fraud prevention using quick problem-solving skills in real time. You will own a major part in researching and investigating new online-fraud trends and stand at the forefront of Riskified’s work. You’ll leverage your data analysis skills and knowledge of our product to provide meaningful insights directly to our customers.

What You'll Be Doing

• Research and explore data, using high level analytical tools (R and SQL) in a high level technical environment
• Master the online fraud prevention domain through hands-on analysis of live data
• Define and execute end-to-end technical solutions for fraud-prevention problems
• Share deep analysis conclusions and sophisticated technical methods in a clear manner to both technical and non-technical audiences
• Work with account managers, meet directly with clients, and deliver analytical insights to business questions
• Collaborate with various teams within Riskified to enhance processes and meet customers’ needs

Qualifications

• Fluent (written and verbal) in English and Portuguese required
• 1-2+ years in fraud analytics
• 1-2+ years of relevant strong analytical experience with complex data
• 1-2+ years of hands-on work experience with SQL (must be proficient)
• 1-2+ years of hands-on work experience with R / Python (must be proficient)
• Experienced problem solver and critical thinker
• Ability to work simultaneously on different tasks and lead multiple projects

*The position requires occasional evening and weekend shifts (schedule is flexible) as we support a global client base

*Please submit your CV/Resume in English

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

Why We Need This Role

All Google and Meta advertising for LATAM and the US market is managed in-house, and right now there is no dedicated resource to own it day-to-day. Without this hire, campaign performance suffers from a lack of daily optimisation, structured reporting, and creative iteration. This role is business-critical: they will own paid digital across the full LATAM portfolio and the US market, while building the data and reporting infrastructure that is currently missing globally.

What you’ll do

As Digital Marketing Specialist for LATAM, you will be the primary executor of paid digital channels across Brazil, Chile, Peru and the US market. You will run campaigns across Google Ads and Meta day-to-day, support creative briefing and monthly ad creative cycles, and build dashboards to give leadership clear visibility of marketing performance. A data-first approach is central to this role, you will be expected to test continuously, draw real insights from performance data, and make decisions that improve results over time. This is a hands-on role ideal for someone early in their career who is hungry to own channels, grow fast, and make a measurable impact.

• Plan, execute and optimise Google Ads campaigns across LATAM and the US market, Search, Display, Performance Max and YouTube
• Plan, execute and optimise Meta Ads campaigns across LATAM and the US market, Facebook and Instagram, including retargeting and prospecting funnels
• Manage monthly Meta ad creative refresh cycles in collaboration with the APAC Creative Content Executive and internal teams
• Build and maintain Google Looker Studio dashboards, weekly high-level snapshots and monthly performance summaries for the Head of Marketing
• Maintain a clean data management framework, naming conventions, UTM taxonomy, and campaign tagging across all accounts
• Support SEO and website performance for LATAM, updating landing pages in Prismic, tracking organic metrics, and implementing on-page improvements
• Run structured A/B tests on ad copy, creative, audiences and landing pages, acting on real data in a continuous improvement cycle

What we’re looking for

• 2–3 years of hands-on paid media experience, with demonstrable results managing Google Ads and Meta Ads
• Strong analytical and data-driven mindset, uses real performance insights to test hypotheses, identify what's working, and make continuous improvements
• Fluent English is required. Spanish or Portuguese required, fluency in all three languages is a strong advantage
• Experience managing or supporting advertising budgets across multiple campaigns
• Good copywriting skills for ad copy, concise, conversion-focused, in Spanish and/or Portuguese
• Familiarity with SEO principles and website performance, able to support optimisations and interpret organic data
• Comfortable building reports and dashboards in Google Looker Studio or equivalent
• Familiarity with B2B marketing is a plus, F&B or hospitality sector experience welcome but not required
• Google Ads certified or actively working toward certification
• Meta Blueprint certification or equivalent demonstrated expertise

Strong attention to detail and ability to manage multiple campaigns simultaneously in a lean, self-sufficient team

Nice to Have

• Experience with LinkedIn Ads and ABM (Account-Based Marketing) campaign strategy
• Experience working for a hospitality tech, co-working, or multi-location F&B brand
• Familiarity with CRM platforms and lead tracking (HubSpot, Salesforce or similar)
• Basic design skills or experience briefing creative for paid social

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.
  
  

What else you need to know

This role is based in our Sao Paulo office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

Ready to join us as we serve those who serve others? 

#LI-Onsite

WHAT YOU’LL DO

As a Senior Manager, you will drive the tactical execution of cross-functional projects, with a particular focus on operational excellence and the integration of new technologies.

Main responsibilities:

• Automation Implementation: directly support the team’s goal of improving processes with AI by identifying manual bottlenecks and building the automation required to increase team velocity
• NPI & Execution: lead the execution of GTM initiatives, including new product introductions (NPI) and major product launches
• Project Management: provide end-to-end management for strategic programs, including tracking milestones, managing data collection, and ensuring final delivery
• Documentation & Reporting: maintain up-to-date process documentation and share data-driven insights with leadership to guide strategic decision-making

WHO YOU ARE

• 5-7+ years of operations or program management experience in SaaS
• Proactive and autonomous, capable of shaping strategy with limited oversight
• Exceptional analytical skills and experience in cross-functional collaboration

#LI-Hybrid

Datadog is looking for a results-driven Senior Regional Manager of Sales Engineering to hire and lead Sales Engineering Managers and their teams in our Commercial segment, driving new logo acquisition across the LATAM region. As a member of the regional Sales Engineering leadership team, you will partner with Sales, Product, and Marketing counterparts to power a high-velocity go-to-market motion, helping prospective customers quickly evaluate Datadog and adopt our platform across Observability and Security.

In this role, you will develop and lead frontline managers responsible for teams of Sales Engineers that will deliver professional, value-based technical presentations, product demonstrations, and efficient proof-of-value (POV) engagements at the pace a Commercial motion demands. You’ll act as a force multiplier for your managers coaching them on people leadership, repeatable team execution, and pipeline conversion, while engaging directly on strategic accounts and high-impact new logo opportunities where Leadership involvement accelerates the win.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You Will Do:

Leadership & Team Development

• Lead a team of frontline Sales Engineering Managers and their SEs across the region; serve as a second-line manager responsible for team health, growth, and technical execution
• Conduct regular 1:1s, regional team meetings, and performance review and development planning cycles for both managers and, where appropriate, ICs
• Guide manager performance, facilitate coaching, and develop succession paths within the regional leadership bench
• Build regional leadership capability in hiring, onboarding, and deal execution, partnering with Recruiting on hiring targets and pipeline health

Strategic Sales Partnership

• Partner with Sales counterparts to translate the Datadog value proposition into regional execution, aligning technical engagement with account priorities
• Maintain close involvement in top customer opportunities, acting as a technical escalation point and management sponsor where needed
• Ensure your team is proficient across Datadog’s product suite and current on new features, the competitive landscape, and industry trends
• Relay structured customer feedback to Product Management and Marketing to inform the roadmap

Process & Operational Excellence

• Lead internal projects and initiatives that improve regional execution — cross-functional enablement, team processes, and OKR delivery
• Drive documentation, process evolution, and team-wide competency development, including evaluation and POV consistency
• Track regional KPIs, productivity, and pipeline coverage, and partner with Director-level leadership on planning and merit cycles

Cross-functional Collaboration

• Represent Sales Engineering in cross-department planning with Customer Success, Product, Technical Post Sales, Marketing, and Engineering, ensuring smooth handoffs and a unified customer experience
• Develop a close working relationship with Datadog implementation partners in the LATAM region to ensure continuity between pre and post sales activities
• Build trusted working relationships with GTM peers across the region

Who You Are:

• 5-7+ years of experience in Sales Engineering, Solutions Architecture, or a similar technical pre-sales role
• Prior people management experience required; second-line management experience strongly preferred, or demonstrated readiness to step into a second-line role
•  Experience in the cloud, SaaS, or IT infrastructure space, with a strong understanding of monitoring, observability, and/or security solutions
• Track record of developing managers and ICs, and of recruiting and retaining strong technical talent
• Proven ability to meet or exceed revenue and KPI targets through your team
•  Comfortable getting in the field to support top accounts and complex deal cycles
• Able to travel via auto, train, or air up to 40% of the time
• Ability to articulate complex technical concepts and corresponding business outcomes in simple, impactful terms, with excellent written and verbal communication skills
•  Familiarity with MEDDICC, Command of Message (CoM), or similar sales methodologies
• Must be proficient in English, Portuguese and ideally Spanish 

Benefits and Growth

• Best-in-breed onboarding
• Generous global benefits
•  Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, leadership programs (including Manager Fundamentals and MAX), and clearly defined career pathing within Sales Engineering leadership
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Job Title: Junior Accounts Payable & Accounts Receivable Analyst 

Job Summary: 
We are looking for a detail-oriented and motivated Junior Accounts Payable & Accounts Receivable Analyst to support the finance team in managing daily financial transactions. This role will focus on processing invoices, supporting payment cycles, monitoring receivables, and maintaining accurate financial records. The ideal candidate is eager to learn, organized, and able to work collaboratively in a dynamic and international environment. 

Key Responsibilities: 

Accounts Payable (AP): 

• Process vendor invoices, ensuring accuracy and compliance with company policies  

• Support payment runs, including bank transfers and other payment methods  

• Reconcile vendor statements and assist in resolving discrepancies  

• Maintain organized and up-to-date records of accounts payable transactions  

• Assist in month-end closing activities related to AP  

Accounts Receivable (AR): 

• Support the preparation and issuance of client invoices including expense reimbursement. 

• Monitor incoming payments and update financial records accordingly  

• Lead in chasing for outstanding receivables  

• Help reconcile customer accounts and investigate discrepancies  

• Collaborate with internal teams to resolve billing issues  

• Reviewing contracts for invoicing schedules, payment terms etc; 

• Maintenance of supplier onboarding forms and relevant WHT documents.  

General Responsibilities: 

• Maintain accurate financial data in accounting systems  

• Support monthly reconciliations and reporting activities  

• Assist with audit preparation by organizing documentation  

• Follow internal controls, policies, and procedures  

• Identify opportunities to improve processes and efficiency  

Key Competencies: 

• Attention to Detail: Ensures accuracy in financial data and transactions  

• Organization: Able to manage multiple tasks and meet deadlines  

• Communication: Clear and professional interaction with internal teams and external stakeholders  

• Analytical Thinking: Ability to identify discrepancies and support problem-solving  

• Teamwork: Willingness to collaborate and support team members  

Qualifications: 

• Bachelor’s degree in Accounting, Finance, or a related field (or in progress)  

• 0–2 years of experience in Accounts Payable, Accounts Receivable, or Finance  

• Basic understanding of accounting principles  

• Proficiency in Microsoft Excel  

• Familiarity with accounting systems (e.g., Xero, SAP, NetSuite) is a plus  

• Fluent English (for international environments) 

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the Team

The Strategy & Planning team is the function responsible for shaping and accelerating LatAm's strategic growth. Our role is to identify what truly moves the region forward, ensure focus on the highest-impact opportunities, and create clarity on where we are going and how we get there. We operate as connectors, challengers, and enablers across Brazil, Mexico, and global teams.

We combine strategic depth with execution discipline. We analyze opportunities, validate assumptions, stress-test feasibility, and adjust the route when needed. Our work is built on selectivity, prioritization, and impact — we make conscious choices about which initiatives we lead, which we support, and which we should not pursue.

We are not an operational back-office or a task-taker team. We are a strategic growth engine, responsible for pushing LatAm forward, ensuring we focus on what matters, and creating long-term value for the region and the company.

The Role

We are looking for a Senior Business Analyst to join our team. This is not a supporting role. You will be a driver of the region's strategic agenda — expected to operate with independence, voice, and influence.

You will work at the intersection of strategy, market intelligence, and cross-functional execution, partnering directly with regional leadership and stakeholders across Brazil, Mexico, and global teams. Your output will shape how LatAm grows.

Why This Role

This is a rare opportunity to sit at the heart of Adyen's LatAm growth story. You will not be executing someone else's roadmap — you will help write it. If you are intellectually curious, commercially rigorous, and driven by impact, this team is where you belong.

What You Will Do

•     Assess and prioritize the strategic opportunities that matter most for LatAm.
•     Lead or support high-impact regional initiatives, from commercial acceleration to market expansion.
•     Provide regional leadership with visibility, insight, and clear recommendations backed by rigorous analysis.
•     Build business cases, market sizings, and feasibility assessments to guide strategic decisions.
•     Conduct competitive and industry analysis to inform positioning and identify growth levers.
•     Strengthen ways of working across teams, ensuring coherence and accountability.
•     Connect internal and external stakeholders to unlock new commercial opportunities.
•     Represent the Strategy & Planning team with confidence across pillars, functions, and leadership.

What We Expect

1. Driver Seat Mentality

•     Take ownership rather than wait for direction.
•     Bring opinions, not just questions.
•     Shape discussions, challenge assumptions, and help define the path forward.

1. Depth, Curiosity & Rigor

•     Go deep into problems, data, and market context.
•     Understand the "why" behind numbers, trends, and decisions.
•     Never settle for a superficial answer or a superficial solution.

1. Cross-Functional Influence

•     Navigate the organization decisively, connecting dots across areas.
•     Be vocal with leaders, pillars, Solutions, Finance, Revenue Operations, and external stakeholders.
•     Act as a multiplier — ensuring people understand the problem and move with alignment.

1. Market & Business Intelligence

•     Stay close to numbers: revenue, cost, volume, profitability, trends.
•     Understand the industry, competitors, macro movements, and customer dynamics.
•     Bring insights — not only data — to shape how LatAm grows.

1. Communication & Visibility

•     Communicate clearly, directly, and proactively.
•     Give context, share rationale, and ensure no one is left guessing.
•     Make the team's work visible and represent the team with confidence.

1. Collaboration Over Silos

•     Operate openly, not in isolation.
•     Share progress, risks, and learnings with the team.
•     Contribute to a culture of partnership and transparency.

What You Bring

•     5+ years of experience in strategy, business development, management consulting, or a related field.
•     Strong analytical skills — comfortable working with data, building models, and deriving actionable insights.
•     Experience in payments, fintech, or financial services is a strong plus.
•     Proven ability to operate with autonomy and influence across levels and functions.
•     Language proficiency: Advanced English (required), Native Portuguese (required), Spanish (strong plus).
•     Structured thinker who can translate complexity into clear, executive-ready outputs.
•     Track record of delivering high-quality work in fast-paced, ambiguous environments.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our São Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

WHAT YOU'LL DO

This is an exciting opportunity for a customer-focused, results-oriented Account Manager passionate about delivering value and driving success for clients across LATAM. As a LATAM Account Manager, you will be responsible for managing and growing relationships with clients across the region. You will work closely with cross-functional teams, including Sales, Customer Success, and Product, to drive account growth, retention, and overall customer satisfaction. This role requires a strong understanding of the digital marketing ecosystem, customer engagement solutions, and the ability to build long-term relationships in a fast-paced environment.

Key responsibilities:

1. Account Management & Growth:
   • Own and manage a portfolio of key accounts in LATAM, acting as the main point of contact for all Commercial needs
   • Develop and execute account plans to meet and exceed client expectations, driving engagement, retention, and upsell opportunities
   • Identify and cultivate relationships with decision-makers and influencers within client organizations
2. Navigating Sales stages and quota achiever:
   • Expertise Across Sales Stages: Demonstrates mastery from initial qualification to Closed Won, ensuring a methodical approach to meet quota goals
   • Customer-Centric Strategy: Deeply understands customer needs, decision-making processes, and timelines to drive effective engagement
   • Strategic Deal Progression: Advances deals with well-timed actions and stakeholder collaboration
3. Renewal approach and strategy: understands and effectively manages Braze’s renewal process within the customer lifecycle, ensuring that customer satisfaction and retention are maximized. Recognises that different teams "pilot the plane" at various stages, Customer Success mid-contract, and Account Management leading up to the renewal. Coordinates seamlessly across teams to ensure the renewal process runs smoothly and efficiently, driving towards a successful outcome
4. Cross-functional collaboration:
   • Partner with Customer Success, and Product teams to align on client strategies, product updates, and support needs
   • Communicate client feedback and insights to internal teams to help shape product development and feature prioritization
5. Effective communication strategy:
   • Versatile communication strategies: skilled in leveraging multiple channels, including email, phone, and social media, to connect effectively with stakeholders
   • Clear and tailored messaging: ensures all communication is professional, concise, and customized to the audience's needs
6. Market understanding & Strategic Initiatives:
   • Stay informed on regional market trends, competitive landscape, and industry best practices to provide relevant insights to clients
   • Support regional go-to-market initiatives and help expand our presence across LATAM by identifying new business opportunities within your portfolio

WHO YOU ARE

• Bachelor’s degree in Business, Marketing, Communications, or related field
• 5+ years of experience in account management, customer success, or digital marketing, preferably within SaaS, Martech, or a customer engagement-focused company
• Strong understanding of digital marketing, customer engagement, and CRM solutions
• Proven track record of managing high-value accounts and achieving growth targets
• Excellent communication and interpersonal skills, with the ability to work effectively across cultural and organizational boundaries
• Trilingual proficiency in Portuguese, English and Spanish
• Willingness to travel within the LATAM region as needed

#LI-Hybrid

About the Team

The Analytics team is looking for experienced Data Scientists to guide measurement, strategy, and tactical decision-making across the company across a variety of teams and levels. Data Scientists at DoorDash work to uncover insights and turn them into relevant recommendations, driving decisions for the entire organization. Analytics is integral to all operational areas at DoorDash.

Please apply here for all non-managerial levels within the following analytics teams:

• Consumer & Growth
• Business Operations
• Dasher & Logistics
• Customer Experience & Integrity
• Merchant, Ads & Sales
• New Verticals
• International Data Science

About the Role

As a Data Scientist at DoorDash, you'll use your quantitative background to mentor other scientists and dive into large datasets to guide decision-making. We solve a multitude of exciting challenges including customer acquisition, fraud and support, marketing, balancing supply and demand, new city launches, marketplace efficiency, and more. If you enjoy finding patterns amidst chaos, and have experience using analytics to affect revenue, growth, operations or beyond, we're looking for someone like you!

You're excited about this opportunity because you will…

• Use quantitative analysis and the presentation of data to see beyond the numbers and understand what drives our business
• Build full-cycle analytics experiments, reports, and dashboards using SQL, R, Python, or other scripting and statistical tools
• Work with and mentor junior analysts on how to use more advanced methods and solve challenges
• Produce recommendations and use statistical techniques and hypothesis testing to validate your findings
• Provide insights to help business and product leaders understand marketplace dynamics, user behaviors, and long-term trends
• Identify and measure levers to help move essential metrics and make recommendations
• Work backwards from understanding and sizing problems to ideating solutions
• Report against our goals by identifying essential metrics and building executive-facing dashboards to track progress
• Collaborate with engineering to implement, document, validate, and monitor our logging

We're excited about you because you have…

• A degree in Math, Physics, Statistics, Economics, Computer Science, or a similar domain
• 2+ years of experience in data analytics, consulting, or related role
• Experience working with funnel optimization, user segmentation, cohort analyses, time series analyses, regression models, etc
• Expertise of SQL queries, ETL, A/B Testing, and statistical analysis (e.g. hypothesis testing, experimentation, regressions) with statistical packages, such as Matlab, R, SAS or Python
• Proficiency in one or more analytics & visualization tools (e.g. Chartio, Looker, Tableau)
• The insight to take ambiguous problems and solve them in a structured, hypothesis-driven, data-supported way
• Are able to work in our office in São Paulo, Brazil

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Analytics Engineering team at DoorDash is embedded within the Analytics and Data Engineering Orgs, and is responsible for building internal data products that scale decision-making across business teams and drive efficiency in our operations. Data is fundamental to DoorDash’s success, and this team plays a critical role in enabling high-impact, data-driven solutions across Product, Operations, Finance, and more.

Please apply here for all non-managerial levels within the following analytics teams:

• Consumer & Growth
• Business Operations
• Dasher & Logistics
• Customer Experience & Integrity
• Merchant
• Ads & Promotions 
• New Verticals

About the Role

As an Analytics Engineer, you’ll play a key role in building and scaling the data foundations that enable fast, reliable, and actionable insights. You’ll work closely with partner teams to drive end-to-end analytics initiatives, working alongside Data Engineers, Data Scientists, Software Engineers, Product Managers, and Operators.

This is a highly technical role where you'll be a driving force behind the analytics stack, delivering trusted data and metrics that support decision-making at all levels of the company. If you're energized by solving technical problems with data and are comfortable being deeply embedded across several domains, this role is for you!

You're excited about this opportunity because you will…

• Collaborate with data scientists, data engineers, and business stakeholders to understand business needs, and translate that scope into data requirements
• Identify key business questions and problems to solve for, and generate insights by developing structured solutions to resolve them
• Lead the development of data products and self-serve tools that enable analytics to scale across the company
• Build and maintain canonical datasets by developing high-volume, reliable ETL/ELT pipelines using data lake and data warehousing concepts
• Design metrics and data visualizations with dashboarding tools like Tableau, Sigma, and Mode
• Be a cross-functional champion at upholding high data integrity standards to increase reusability, readability and standardization

**Interviews will be conducted in English**

We're excited about you because you have…

• 2-6+ years of experience working in business intelligence, analytics engineering, data engineering, or a similar role
• Strong proficiency in SQL for data transformation, comfort in at least one functional/OOP language such as Python or Scala
• Experience in creating compelling reporting and data visualization solutions using dashboarding tools (e.g., Looker, Tableau, Sigma)
• Familiarity with database fundamentals (e.g. S3, Trino, Hive, Spark), and experience with SQL performance tuning
• Experience in writing data quality checks to validate data integrity (e.g., Pydeequ, Great Expectations)
• Strong communication skills and experience working with technical and non-technical teams
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• Are able to work in a hybrid model in our office in São Paulo, Brazil

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

The Analytics Engineering team at DoorDash is embedded within the Analytics and Data Engineering Orgs, and is responsible for building internal data products that scale decision-making across business teams and drive efficiency in our operations. Data is fundamental to DoorDash’s success, and this team plays a critical role in enabling high-impact, data-driven solutions across Product, Operations, Finance, and more.

Please apply here for all non-managerial levels within the following analytics teams:

• Consumer & Growth
• Business Operations
• Dasher & Logistics
• Customer Experience & Integrity
• Merchant
• Ads & Promotions 
• New Verticals

About the Role

As an Analytics Engineer, you’ll play a key role in building and scaling the data foundations that enable fast, reliable, and actionable insights. You’ll work closely with partner teams to drive end-to-end analytics initiatives, working alongside Data Engineers, Data Scientists, Software Engineers, Product Managers, and Operators.

This is a highly technical role where you'll be a driving force behind the analytics stack, delivering trusted data and metrics that support decision-making at all levels of the company. If you're energized by solving technical problems with data and are comfortable being deeply embedded across several domains, this role is for you!

You're excited about this opportunity because you will…

• Collaborate with data scientists, data engineers, and business stakeholders to understand business needs, and translate that scope into data requirements
• Identify key business questions and problems to solve for, and generate insights by developing structured solutions to resolve them
• Lead the development of data products and self-serve tools that enable analytics to scale across the company
• Build and maintain canonical datasets by developing high-volume, reliable ETL/ELT pipelines using data lake and data warehousing concepts
• Design metrics and data visualizations with dashboarding tools like Tableau, Sigma, and Mode
• Be a cross-functional champion at upholding high data integrity standards to increase reusability, readability and standardization

**Interviews will be conducted in English**

We're excited about you because you have…

• 2-6+ years of experience working in business intelligence, analytics engineering, data engineering, or a similar role
• Strong proficiency in SQL for data transformation, comfort in at least one functional/OOP language such as Python or Scala
• Experience in creating compelling reporting and data visualization solutions using dashboarding tools (e.g., Looker, Tableau, Sigma)
• Familiarity with database fundamentals (e.g. S3, Trino, Hive, Spark), and experience with SQL performance tuning
• Experience in writing data quality checks to validate data integrity (e.g., Pydeequ, Great Expectations)
• Strong communication skills and experience working with technical and non-technical teams
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• Are able to work in a hybrid model in our office in São Paulo, Brazil

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Adyen is looking for a Product Manager to help scale our acquiring and payments capabilities across LATAM.

In this role, you will focus on building and improving core acquiring services, enabling merchants to process payments reliably, efficiently, and at scale across LATAM region.
As a Product Manager, you will have ownership over a defined product area and work hands-on to deliver impactful solutions. You will collaborate closely with engineering, commercial, and operational teams to solve real merchant problems and improve our payments infrastructure in LATAM.
Product Managers at Adyen are responsible for delivering core payment product features to our merchants. You will work closely with global and local teams, including Engineering, Partnerships, Implementation Management, In-Person and Online Payments, Compliance & Regulatory, and Commercial teams, to bring products from idea to market.

What you'll do:

• Shape the strategy: Contribute to the product vision and roadmap for your area, ensuring alignment with Adyen’s global and local priorities.
• Own end-to-end product development: Identify high-impact problems, define solutions, and drive them from idea to launch — and beyond.
• Drive discovery through collaboration: Work closely with merchants, engineers, and partners to deeply understand problems and validate solutions.
• Stakeholder collaboration: Partner with commercial, development, legal, and operational teams to deliver products efficiently and with high quality.
• Leverage data to inform decisions: Use data to understand performance, identify opportunities, and guide prioritization.
• Drive product adoption and impact: Work with commercial and partner teams to ensure your product delivers real value to merchants and scales effectively.
• Represent your product internally: Be the go-to person for your product area, bringing clarity and alignment across teams.

Who you are:

• Product Management: You have at least 5 years in product management, ideally within the payments ecosystem.
• Customer centricity: You care about solving real customer problems and building products that create value.
• Product thinking: You can translate strategy into clear problems, priorities, and solutions.
• You build products, not just features: You focus on outcomes and long-term impact, not just delivery.
• You are adaptable and pragmatic: You navigate changing priorities and make progress in ambiguous environments.
• You simplify complexity: You break down complex problems into actionable steps.
• Data-driven mindset: You use data to support decisions and measure success.
• Strong communicator: You align teams, manage expectations, and communicate clearly across functions.
• Technically curious: You are comfortable working with engineers and diving into technical topics when needed.
• You have full professional proficiency (written and verbal) in English.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our São Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Sales Team

Emplifi’s sales team is spread around the globe and helps businesses to scale their digital CX innovations and operations internationally while supporting clients of all sizes. Brand relationships are key to our business but we also work with hundreds of agency and media partners. Our aim is always the same - empower marketers to achieve more, no matter where they are or what industry they’re in.

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

To be successful in this role, you must be persistent and possess the inventive skills needed to reach and intrigue the ever-elusive decision makers. The role would suit a proactive personality with strong research skills, someone who is not afraid to cold call, as your success will depend on high levels of activity on the telephone and via other means if necessary (i.e. LinkedIn). Understanding of marketing and brand story telling would be beneficial.

What You’ll Do Here

• Identify and contact key, relevant decision makers responsible for leading brands with a view of driving new business opportunities, conduct needs assessments calls with specific prospects as assigned
• Support the Marketing and Sales departments through lead generation and qualify all inbound and outbound leads via phone, web, email, corporate events and direct mail campaigns
• Work closely with an assigned Account Executive/Regional Sales Manager and marketing team to achieve both your personal and sales executives’ targets, to develop and implement appropriate prospect communication plans and to ensure proper quality and quantity of demonstrations
• Communicate Emplifi value proposition with a view to scheduling online product demonstrations and face-to-face meetings for an assigned Account Executive/Regional Sales Manager

What You’ll Bring to Us

• Previous successful client facing experience, preferably sales, telesales experience in B2B
• Fluent levels of Portuguese, Spanish and English are required
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• The ability and desire to work in a fast-paced challenging environment
• The desire to meet and exceed measurable performance goals
• A willingness to learn about social and brand marketing
• The technical aptitude to master our CRM tool
• The ability to deal with objections

What We Offer

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Opportunity to use English on a daily basis
• There’s more as well! Speak with us to find out all the details!

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Measurement & Analytics

• Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the team

Operations & Enablement

• Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities 
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in data analysis, operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Hybrid working model (3 days per week in the office).
• Expand your toolbox with our mentorship program and internal learning tools.
• Pet friendly office.
• Happy hours & Free lunch twice a week that is cooked by a renowned chef.
• …and of course a fully stocked kitchen!

Please submit your CV in English.

The Role

Gigs is expanding into Brazil and this role sits right at the center of that buildout. We're at an exciting inflection point: the strategic groundwork has been laid, priorities are set, and we're now fast moving into execution mode across a wide range of complex workstreams. 

As Senior Business Operations Associate, you'll be the engine that makes this happen. You'll work directly with our Brazil lead to drive execution across multiple high-stakes, ambiguous tracks, context-switching between a business development negotiation, a product requirement, and a process design challenge, often on the same day.

This isn't a support role, it's a builder role. You'll own problems end to end, drive clarity where there isn't any, and move fast to deliver results that matter. If you're energized by early-stage markets, thrive in complexity, and want to be part of building something from the ground up in one of the world's most exciting telecom markets, this is the role.

What You Will Do

• Drive the Brazil launch program - own the day-to-day execution of our most critical workstreams across commercial, legal, technical, and operational tracks, including finance, tax, compliance, CX, and SIM fulfillment. You'll keep things moving, hold stakeholders accountable, and make sure nothing falls through the cracks..
• Solve complex, ambiguous problems - take ill-defined challenges, structure them, and turn them into clear paths forward. You'll be the person who figures out what needs to happen and makes it happen.
• Coordinate across internal and external stakeholders - act as the connective tissue between Gigs' global teams (Product, Engineering, Finance, Legal, Operations) and our local partner, keeping everyone aligned and accountable.
• Build operational processes from scratch - design, adapt, and implement scalable workflows for new (local) business processes, from SIM inventory management to tax compliance and customer support.
• Support commercial and financial decisions - prepare analysis, business cases, and briefing materials that help leadership make fast, well-informed calls.
• Identify and close gaps - proactively surface risks, blockers, and inefficiencies before they become problems, and come with a proposed solution.

What We Are Looking For

• 6–10 years of experience in business operations, strategy & operations, product operations, management consulting, or a similarly high-performance environment, ideally with some exposure to early-stage or high-growth environments.
• A bias for action - you don't wait for perfect information. You structure the problem, make a call, and move. You're just as comfortable in a spreadsheet as you are in a room full of ambiguity.
• Strong business judgment - you can connect the dots across commercial, operational, and product dimensions and understand what actually matters.
• Some product sensibility - you understand how technical systems work well enough to be a credible interlocutor with engineering teams and to help shape operational requirements.
• Excellent communication - clear, concise, and confident across written and verbal formats. You can align a room of senior stakeholders or write a crisp one-pager without much help.
• Entrepreneurial and accountable - you take ownership. When something's yours, it gets done. You treat problems like a founder would.
• Based in São Paulo - this is a hybrid role but requires regular in-person presence.
• Portuguese fluency required; strong English is essential for working with our global team.

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

We’re looking for a Partner Marketing Manager to support and scale our global partner marketing efforts, with a strong focus on strategic events like our hosted flagship event Ascend and key co-marketing initiatives. This role is a critical part of our Demand Generation engine, helping us extend our reach through partners and create high-value, high-touch experiences for our target accounts.

This is a hands-on, execution-focused role. You’ll be working closely with Field Marketing, Partnerships, Sales, and Content to bring partner programs to life across regions. From Ascend to partner-led campaigns and events, you’ll help ensure we are showing up in a strategic, consistent, and impactful way alongside our partners.

This role is designed to strengthen how we leverage partners across the business, while upleveling the partner experience within our most important programs.

What You’ll Be Doing

• Own execution of partner marketing programs across global initiatives including Ascend, NRF, MRC, Shoptalk, and co-marketing campaigns
• Support the development and execution of the partner strategy for Ascend, including sponsors, activations, and onsite experience (Partner Summit)
• Partner closely with Field Marketing to align partner involvement with regional GTM plans and event strategies
• Help bring partner-led experiences to life across executive events, sidecars, and regional programs
• Execute joint campaigns with key partners including webinars, content, and ABX plays
• Collaborate with Sales, BD, and Partnerships to identify the right partners for target accounts and key moments
• Ensure partner messaging and positioning aligns with our overall brand and campaign strategy- update portals
• Manage partner deliverables and timelines to ensure seamless execution across programs
• Identify opportunities to uplevel partner engagement into more white-glove, high-impact experiences
• Support reporting and tracking of partner program performance and contribution to pipeline
• Track, analyze, and report on performance, translating data into clear insights and optimizations
• Work closely with Marketing Ops to ensure proper tracking, attribution, and campaign visibility

Qualifications

• 2 to 4 years of experience in marketing or partner marketing, ideally in B2B SaaS or tech
• Knowledge and curiosity to explore AI tools in order to create efficiencies 
• Strong analytical mindset and comfort working with data to drive decisions and optimizations
• Ability to collaborate across the entire marketing organization and partner closely with partnerships, content, and design, while taking into account the nuances of regional challenges and market differences
• Ability to manage multiple campaigns and priorities in a fast-paced, global environment
• Strong attention to detail and executional excellence  - this role will require adhering to established internal processes
• Self-starter who takes ownership and can operate independently

Hybrid position - ability to work 1-2 days monthly from Sao Paulo office

Please submit an English copy of resume.

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

The role supports the LATAM Commercial Analytics team through data management, reporting, dashboard maintenance, and content organization, contributing to data-driven decision-making across the region. 

By transforming market and commercial data into actionable business insights, this role is also responsible for developing tools and sales force effectiveness analysis that support the commercial & medical teams in executing, tracking, and optimizing tactical initiatives. 

In addition, Sr Analyst, Commercial Operations – LATAM serves as the focal point for the Veeva CRM system, ensuring data quality, system usability, training and alignment across all countries. 

This position provides exposure to the pharmaceutical industry, analytics tools, CRM systems, and cross-functional collaboration across the LATAM region. The role also plays a key support function to the Sr. Specialist, Commercial Operations LATAM in building, structuring, and continuously improving reports and presentations, offering strong hands-on learning opportunities while contributing to strategic regional initiatives. 

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

• Work in partnership with LATAM commercial, medical and marketing teams to understand needs and translate into analytical reports/dashboards. 

• Develop, update and maintain automated reports/dashboards (PowerBI/Excel) to monitor business performance and improve effectiveness  

• Support the preparation of reports, KPIs, and presentations for LATAM monthly/quarterly business meetings. 

• Assist in collecting, cleaning, and organizing data from CRM, sales, and other internal sources and transform them into strategic business reports/dashboards 

• Support cross-functional data requests from LATAM & country Marketing, Commercial, Medical, Finance, and Supply Chain teams. 

• Point of contact for field teams regarding business performance and Veeva CRM questions. 

• Ensure Veeva CRM is consistently used across field teams in the region 

• Conduct Veeva CRM training session to accelerate end user adoption in LATAM 

• Maintain Veeva CRM data accuracy by performing basic validations and updates. 

• Lead Veeva CRM data update as well as system improvements requests 

• Support the documentation of analytics processes and improvements. 

• Assist contract uploading and approval process. 

• Support PO, invoicing and account payable tracking. 

Requirements:

• 3+ Years of experience working with Business Analytics, Market Intelligence, Sales force effectiveness, preferably in a pharmaceutical company 

• Bachelor’s degree in business, Engineering, Economics, Marketing, Data Science, or a related field. 

• Solid knowledge of Excel (formulas, charts, pivot tables) and Power BI is mandatory 

• Proved experience with CRM systems (Veeva/Salesforce).  

• Good organization skills and attention to detail. 

• Strong communication skills and willingness to work collaboratively. 

• Advanced English & Intermediate Spanish is required 

#LI-CK1 #LI-Hybrid

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools
• Fluent in written and spoken Portuguese and English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and Escalations handling to join our team to provide fast incident response and stakeholder ownership. In this position, you will play a role in providing communication, technical engagement and incident management for our global customers. You will also implement processes based on the lessons learned from each incident to limit further occurrence.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Drive the resolution of incidents and escalations while providing response and/or management to customers
• Design and implement real-time and proactive monitoring of customer's infrastructures
• Prioritize, manage, and own customer issues from start to finish
• Monitor and manage communications (sometimes public, sensitive and large scale) during incidents
• Collaborate with stakeholders across Datadog and its partners worldwide to enhance customer experience 
• Lead projects to deliver operational improvements as Datadog evolves
• Create and review documentation as well as incident and escalation training
• Identify and troubleshoot recurring cloud infrastructure issues
• Hire and mentor stakeholders and peers in incident and escalation management 

Who You Are:

• 3+ years demonstrable Incident Manager experience (escalations is a plus)
• 1+ year of experience in Support, Network, Solutions Architecture, or similar IT role
• Bachelor’s degree in Computer Science, Information Science/Technology, Engineering or equivalent experience
• Familiarity with Cloud computing, experience with Python, JavaScript or shell scripting
• Ability to correlate behaviors based on known interdependencies 
• Experience driving projects from conception to delivery, demonstrated problem-solving experience, and ability to work in challenging fast-paced environments

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking a Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take an active technical role in your region supporting customer facing activities and engagements for key accounts.  You will also enable and nurture strong partnership between the SE team and other organizations within Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
• Manage a team of individual contributors, working to expand usage of Datadog in customer accounts
• Manage resource allocation of your team and ensure their maximum productivity and engagement.
• Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
• Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills
• Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities
• Deliver performance reviews along with collaborating on and executing individual development plans

Who You Are:

• Experienced with 1-3+ years in a Sales Engineering team lead or mentorship role and 3+ years in a Sales Engineering or other equivalent client facing role
• Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change
• Proven in your ability to grow and develop a team 
• Experienced in recruiting both individual contributors and front line leaders
• Knowledgeable in current infrastructure and monitoring solutions and technologies
• Able to build and execute an evaluation plan with a customer and mentor others on how to do so
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so
• Able to think strategically and creatively about a wide variety of challenges

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks 

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog is seeking a Marketing Operations Manager to join our growing global Campaign Operations team, reporting to the Director of Campaign Operations. As the first Campaign Operations hire in the LATAM region, you’ll have the unique opportunity to shape and drive our regional email strategy. You’ll work closely with marketing partners to lead campaign execution, optimization, and performance reporting while helping to scale programs for a fast-growing business. This role offers significant autonomy and impact, along with close support from our global team and cross-functional collaborators.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead the development and execution of ad hoc and automated email programs in Marketo
• Segment and manage lead databases to ensure accurate targeting, including partitioning for co-marketing and partner contacts
• Oversee tagging, tracking, and lead flow processes for partner-sourced leads, proactively identifying risks and optimization opportunities
• Analyze and report on campaign performance to uncover insights, recommend improvements, and implement changes
• Partner with regional marketing and go-to-market teams to align campaign execution with strategic goals and best practices
• Stay up to date on email marketing compliance and legal regulations to ensure ongoing adherence

Who You Are:

• 3-5 years of experience in marketing operations, preferably in a B2B technology environment
• Hands-on expertise with marketing automation and CRM platforms; Marketo and Salesforce experience strongly preferred
• Familiarity with email development, HTML, and CSS
• Strong analytical skills with experience using reporting tools; knowledge of Tableau and SQL is a plus
• Excellent communication and project management skills, with the ability to collaborate across stakeholders and manage competing priorities
• Language proficiency in Portuguese and Spanish preferred

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;
• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.
  
  

Who You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations
• Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills
• Desired hands-on experience in two or more of the following areas:
• Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
• Public Cloud: AWS, Azure, GCP, or Alibaba
• Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
• Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
• Config Mgmt: Terraform, Ansible, Puppet, Chef
• CI / CD: Jenkins, Gitlab
• Bonus Points:
• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.)
• Previous experience using Datadog and/or other cloud monitoring tools (APM, 
• Infrastructure, Logs, Synthetics, NPM)
• Previous experience with root-cause-analysis, troubleshooting, debugging

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

The Team:

As a function of Data dog's GTM Enablement & Business Value department, the Business Value team partners with go-to-market teams to deliver impactful business cases to our customers to justify their investment in Datadog. Our GTM Enablement org works with a best-in-class product that solves real problems for our customers, and our Business Value team plays a key role in instilling value selling practices across the entire sales and CS organization. From building impactful programs to developing ROI/TCO value models, we help drive revenue and high-level strategic decision making across the entire business.

The Opportunity:

We’re seeking a creative and entrepreneurial Business Value Manager who will partner directly with our customers in LATAM to build business cases that quantify the business value our products deliver to their bottom line. This critical customer-facing position will collaborate cross-functionally with teams ranging from Sales and Post Sales to Marketing and Product in order to scale the business value function within Datadog. In this role you will directly impact the bottom line of our business while gaining executive visibility inside and outside of the organization. Your efforts will play a crucial role in supporting our sales teams in LATAM as they work towards expanding Datadog's current market footprint.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead business value assessments for our customers in LATAM, working closely with customers to identify key business drivers and quantify the business value our products deliver to their bottom line
• Develop in-depth ROI/TCO value models to quantify business value that can be achieved through our products
• Partner with sellers to lead value-based discovery sessions with technical and business stakeholders to drive key objectives and measurable outcomes 
• Craft and deliver executive level presentations to CxOs
• Perform strategic analyses in support of sales opportunities, identifying areas where our products can add value to customers' business operations
• Build short term and long term observability strategies for customers based on industry and maturity
• Develop and operationalize models, processes, and materials (e.g. talk tracks) to drive continuous improvement in our Business Value Program Pilot, test and validate new business value offerings / programs in partnership with GTM teams
• Become an expert in Datadog selling methodology while driving adoption
• Assist with Datadog’s ongoing field enablement efforts with value selling training, designing new training curriculum, knowledge management, etc.
• Build external presence via delivery of webinars and other events to communicate Datadog’s value to our customers in achieving key digital transformation initiatives

 Who You Are:

• Experienced in 6+ years working in a related field with 4+ years experience in: running business value assessments; management consulting or IT consulting with proven track record of advising senior business stakeholders; enterprise sales or other equivalent experience
• Someone who holds a BA in Engineering, Economics, Finance, or other analytical field required, MBA or other advanced degree strongly preferred
• Outstanding in your analytical abilities, verbal and written communication skills
• An exceptionally strong presenter with demonstrated experience in client-facing role or working with C-suite executives
• Someone who brings a strategic, consultative mindset
• Confident in building financial models and analyzing businesses
• Passionate about coaching others and comfortable working and leading cross-functional teams
• Proficient in Portuguese and English
• Comfortable building relationships with Datadog’s sellers and adopting a consultative approach to advising our sales teams in LATAM
• Willing to travel up to 15% of time

Bonus Points:

• Proficient in Spanish
• Highly analytical and comfortable with complex data sets
• Creative problem solver who thrives with ambiguity
• Equally comfortable with the big picture and with the details
• Experience in a SaaS company in a complex sales-cycle
• Knowledge and interest in the cloud and monitoring space
• Excited to work with engineering, marketing, sales, finance and other functions

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

 Benefits & Growth:

• Generous and competitive benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Us: 

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

#LI-Hybrid

G&A at Datadog rapidly scales the physical space, hiring, onboarding, and financial and legal systems to keep our business running in top form.

As a Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams  
• Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies
• Solve customer satisfaction issues following execution of the deal
• Actively negotiate deals directly with the customer as needed
• Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management
• Function as point of contact and subject matter expert for Sales on deal pricing matters
• Drive adherence to internal controls, protocols and business rules

Who You Are:

• At least 4 years of overall experience including related processes such as sales operations, finance, sales strategy, and sales enablement
• At least 2 years of experience with deal structuring/quoting complex SaaS transactions for a fast-growing multi-national company  
• Working knowledge of revenue recognition principles 
• Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues  
• Strong attention to detail 
• Ability to multi-task
• Strong communication skills
• Ability to work in fast paced, high pressure environment
• Strong quantitative skills 
• Strong MS Word, Excel and PowerPoint skills

Bonus Points:

• Experience with Salesforce and CPQ

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. 

About Us:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term. 

RECRUITER TAG GOES HERE

Our Director, Enterprise Sales will provide strategy, mentorship, and guidance for a team of Enterprise Sales Executives who are responsible for driving new business through the full sales cycle.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Manage, hire, train and ramp a team of Enterprise Sales Executives responsible for new and expansion bookings
• Achieve annual Enterprise bookings quota with monthly and quarterly targets
• Develop and manage Enterprise Sales Executives on productivity metrics such as deal size, win rate, and forecast accuracy as well as how to lead a customer through a proactive sales cycle
• Coach Sales Executives through building executive relationships with Named Enterprise accounts in their territories and through complex Enterprise deals and negotiations
• Shape the direction of the go-to market strategy and execution for your region
• Work collaboratively with Marketing, Product and Success to build targeted messaging and collateral, and mapping a customer journey for the specific business needs of your region
• Conduct weekly forecast meetings 
• Support direct reports by participating and leading in client and prospect meetings. Engaging other corporate resources as required

Who You Are:

• Experienced in managing a high performing Enterprise Sales team for a B2B technology company
• A strong relationship builder with 5+ years of overall Enterprise sales experience working with Fortune 1000 companies 
• Confident in managing complex sales processes with multiple stakeholders and negotiations with pricing based on business value, legal and procurement 
• Knowledgeable in selling to C-level executives in the IT space 
• Experienced in setting quotas and managing people against those quotas
• Passionate about coaching others with a successful track record as an individual contributor and can share relevant and complex closing experience with a growing team
• Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package
• Retirement savings match
• Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Datadog is seeking a strategic, results oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will be responsible for strengthening and expanding our regional support presence, building high-performing teams, and ensuring operational excellence as we continue our rapid growth.You will lead a team of managers and support engineers in our LATAM region, partnering cross-functionally to deliver exceptional customer outcomes and consistent global standards.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Lead, develop, and scale a multi-country Technical Support Engineering organization across LATAM
• Evaluate and launch new support locations within LATAM as customer growth requires
• Act as the owner for your team’s metrics and performance - partnering closely with upper management and HR on performance management and employee issues
• Provide strategic guidance and oversight to Managers on regional projects, ensuring their successful and timely completion.
• Lead regional hiring efforts to attract and retain top technical talent in competitive LATAM markets. Ensure that all quarterly hiring targets for the region and functional area are met
• Ensure the successful onboarding and development of Technical Support Engineers
• Drive cross-functional projects or initiatives to improve team productivity, process, or procedure
• Collaborate with internal teams and customers on high-priority escalations/incidents and act as a resource to resolve escalations from team members as necessary
• Conduct regular 1:1’s with team members to provide constructive feedback and skills development.
• Liaise with other groups throughout the organization (Sales, Customer Success, Engineering, Product) to tackle urgent matters, and to implement workflow improvements that help ensure smooth overall operation

Who You are:

• 8+ years of experience in Technical Support, Solutions Engineering, or a related technical customer-facing function
• 5+ years of experience leading manager of managers in a multi-layered organization
• Proven experience building or scaling teams from zero in new locations or emerging markets
• Experience managing teams across multiple countries, with demonstrated ability to navigate cultural and operational differences
• Strong familiarity with LATAM customer segments and regional business nuances
• Demonstrated ability to implement consistent performance standards across distributed teams
• A critical thinker who defaults to a customer-centric approach.
• Passionate about using analytics to drive informed decision-making and optimize processes.
• Someone with a high EQ and soft skills.
• Able to work a rotating schedule that requires weekend availability
• Bonus Points: 
• Knowledge of current monitoring solutions, DevOps tooling, and related technologies
• Previous experience working in a hyper growth organization
• CS or Engineering degree

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Location: São Paulo, Brazil
Reports to: Director, Field Enablement
Travel: ~30%

The Team

Our GTM Enablement team plays a critical role in helping Datadog’s Sales and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing, Curriculum, and Operations to ensure enablement programs translate into real performance in the field.

As Datadog continues to invest in LATAM, this role represents a foundational hire—helping establish how enablement shows up locally while staying tightly connected to our global enablement ecosystem.

The Opportunity

Datadog is growing quickly across Latin America, and we’re looking for our first Field Enablement Manager based in LATAM to support this momentum. This role will be responsible for delivering ongoing ramp and everboarding enablement for our Sales and Customer Success teams across LATAM—particularly for sellers and CSMs based in Brazil and Mexico.

In addition, you’ll support Spanish- and Portuguese-speaking sellers based in North America (e.g., Boston, Denver, Atlanta) who sell into LATAM accounts. You’ll serve as a trusted partner to the field, ensuring global enablement programs land effectively in the local context—across language, culture, sales motion, and market dynamics.

This role is ideal for someone who thrives as an independent operator, builds strong relationships in the field, and enjoys adapting enablement to meet regional needs while staying aligned with global standards. This role will report into the our global Field Enablement team based in New York City and continue partnering with Field Enablement Managers globally across all regions and segments. 

What You’ll Do

• Deliver live and virtual enablement sessions focused on ongoing ramp and everboarding for Sales and Customer Success teams across LATAM.
• Partner closely with Sales and CS leaders in Brazil and Mexico to understand performance needs and provide targeted enablement support.
• Support Spanish- and Portuguese-speaking sellers based in North America who sell to LATAM customers.
• Adapt and localize globally developed enablement programs to ensure relevance across language, culture, market context, and regional sales motions.
• Design and facilitate reinforcement activities (e.g., role plays, deal clinics, skill practice sessions) that help sellers apply core concepts in real customer scenarios.
• Collaborate closely with the Curriculum team to share field insights, provide feedback on program effectiveness, and support continuous improvement of global content.
• Track participation, collect feedback, and use qualitative and quantitative insights to assess enablement impact and identify opportunities for improvement.
• Build trusted relationships with Sales, Customer Success, and cross-functional partners to diagnose challenges and recommend appropriate enablement interventions.
• Act as a regional connector—surfacing LATAM-specific insights back to global enablement teams to help shape future programs.

Who You Are

• 3–5 years of experience in sales enablement, field enablement, training, or a related GTM role.
• Experience supporting Sales and/or Customer Success teams in a SaaS or technology environment; regional or international experience is a strong plus.
• Fluent in Spanish, Portuguese, and English (required).
• Strong facilitator with experience delivering engaging live and virtual training sessions.
• Solid business acumen and comfort working with performance data, field feedback, and qualitative insights to inform enablement decisions.
• Highly collaborative and relationship-oriented—you build trust quickly with sellers, managers, and cross-functional partners.
• Familiarity with sales methodologies such as MEDDICC or Command of the Message.
• Foundational understanding of Datadog’s core product pillars (Infrastructure, APM, Logs) and the ability to connect product capabilities to customer value.
• Organized, adaptable, and comfortable operating independently in a fast-growing region.
• Scrappy and pragmatic—you enjoy building from the ground up and iterating as you go.
• Willing and able to travel approximately 30% across Latin America and North America.

Why This Role Matters

As Datadog’s first Field Enablement hire in LATAM, you’ll play a pivotal role in shaping how enablement supports our sellers and Customer Success teams in the region. You’ll help ensure our global programs translate into local impact—accelerating ramp, improving confidence, and enabling teams to succeed with customers across a rapidly growing market.

#LI-Hybrid

WHAT YOU’LL DO

As a Technical Support Specialist, you will be a vital member of our Global Customer Support organization - serving as a trusted product expert, primary point of contact for inbound questions and owner of complex technical cases. You’ll diagnose and fix issues, answer product questions, and guide best practices, ensuring fast, accurate help and a great customer experience.

Your responsibilities will include:

• Owning customer inquiries end-to-end (how-to questions, technical break-fix issues, integration/configuration help, and best practice guidance), providing timely, insightful, and technically sound resolutions and suggestions
• Becoming a trusted product expert - mastering the dashboard, integrations, troubleshooting steps, and best practices
• Driving increased product adoption by enabling customers to effectively utilize the platform and achieve their desired outcomes
• Collaborating effectively with your own team members, Customer Success, Account Managers, Product and Engineering, and other cross-functional teams to deliver seamless customer experiences
• Proactively identifying opportunities to enhance customer satisfaction and drive product adoption
• Contributing to process improvements and internal enablement while actively documenting and sharing knowledge to elevate teammates and customers

Please note this job description does not cover every duty you may need to undertake; you may be asked by your manager to handle other reasonable responsibilities commensurate with the role.

WHO YOU ARE

• An excellent communicator with a customer-centric attitude with the ability to translate complex concepts into clear, understandable language for diverse audiences
• Analytical, curious, and resourceful with strong troubleshooting and problem-solving capabilities
• Passionate about helping customers and resolving issues efficiently and effectively
• Skilled at managing and prioritizing a high volume of inquiries and escalations; resilient and calm under pressure in fast-paced, time-sensitive situations
• Able to synthesize complex technical concepts and communicate them clearly to diverse audiences
• Adaptable to fast-paced, high-volume environments with shifting priorities while being able to multitask and maintain performance under pressure
• A proactive problem solver with a strong sense of intellectual curiosity, who thrives in collaborative team settings to tackle challenges

What you have:

• 2-3 years of experience supporting technical products, ideally in SaaS or mobile application environments
• A degree from an accredited college or university, a technical boot camp certification, or equivalent practical experience
• Proficiency with case management tools (e.g., Salesforce, Zendesk) for efficient inquiry management and resolution
• Hands-on experience with HTML, CSS, APIs, and/or SQ
• Experience with tools such as Postman, Snowflake, and/or Kibana is a plus
• Domain knowledge of two or more: SaaS, Mobile Technology, APIs, Marketing Automation, Direct Marketing, Marketing Analytics, and/or basic programming
• Strong written and verbal communication skills in English

#LI-Hybrid

Who we are 

CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone. 

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.  

What you’ll do

• Drive Process Excellence: Standardize support workflows and create a smooth "hand-off" experience with other teams in the company. 
• Master the Metrics: Analyze KPIs to identify bottlenecks and implement proactive solutions to improve client satisfaction.
• Own Escalations: Act as the final point of contact for complex client issues, solving problems with a mix of technical skill and empathy.
• Innovate with AI: Help us stay ahead of the curve by integrating and managing AI agents and automation within our support stack.
• Collaborate Directly: Work closely with our leadership to make quick decisions that move the needle.

What we’re looking for

• Proven Leadership: You have 2–4 years of experience in Support or Success, with a track record of leading small teams to hit their targets.
• Technical Proficiency: You know your way around Excel (experience with Zendesk and Intercom is a definite plus).
• The "Player-Coach" Mindset: You enjoy strategy, but you are equally happy jumping into the queue to help your team during peak times.
• Adaptability: You don't just tolerate change—you drive it. You are comfortable in a dynamic environment where processes evolve quickly.
• On-Site Commitment: You are looking for a 100% in-office role and value the collaboration that comes with face-to-face teamwork.
• Communication: Bilingual skills in English and Spanish are highly valued, as you’ll be communicating across diverse stakeholders.

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Sao Paulo office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

Ready to join us as we serve those who serve others? 

#LI-Onsite

Pinterest’s SMB team supports advertisers to help them reach their marketing goals.  We’re looking for an experienced sales leader to lead an Agency Scaled segment for our LATAM SMB organization to achieve quarterly and annual revenue quotas, retention, and Average Revenue per Advertiser (ARPA) growth. The SMB Lead Industry Manager will evolve sales programs and build processes that will impact thousands of SMB agencies across all of LATAM.  Success in this position requires strong ability to lead and inspire a team, sales and analytical skills to make data driven decisions, and the ability to manage competing priorities in a highly dynamic team environment

What you’ll do:

• Manage the day-to-day vendor operations for a scaled Agency segment to drive revenue growth of LATAM SMB on the Pinterest platform. This includes developing/standardizing operational systems to allow sellers to operate at a high level of productivity, standardizing pitches, upsells, and optimisations to ensure our sellers offer a world class sales motion against a large portfolio of advertisers.
• Implement the vision, sales strategy, and processes for the function segment, including goals and plans, revenue forecasting and quota setting, and reporting. Analyze business trends, market trends, customer needs, and competitive landscape, to identify growth opportunities and risks to the segment.
• Core to the role is working alongside vendor function leaders and cross functional teams to implement scaled growth strategies to drive the business and accountability, monitoring metrics and milestones against established revenue targets, KPIs, and quarterly OKRs.
• Collaborate with various internal teams and stakeholders across the organization, including other internal sales leaders e.g. new business, high value account management and cross functional partners such as Sales Ops, Performance Solutions, Quality Assurance and Learning & Development to align resources, priorities, initiatives and remove barriers to deliver on client expectations.
• Collaborate with external Independent agencies to build relationships, nurture revenue growth and drive agency deals.

What we’re looking for:

• 8+ years professional experience in digital media sales, online advertising, or sales leadership.
• 3+ years of sales leadership experience preferred.
• Experience working with Independent Agencies across LATAM.
• A data-driven leader with the ability to lead large teams against aggressive revenue goals.
• Ability to extract insights from data to inform strategic decisions.
• Experience creating a driving sales motions/programs in a scaled sales organization.
• Exceptional interpersonal and problem solving skills.
• Self-driven and innovative candidate comfortable in a dynamic and rapidly changing environment that requires the balance between strategic work and tactical implementation.
• Fluent in Salesforce, Tableau, Excel, and other sales productivity software.
• Fluent in Portuguese and English; Spanish language skills are a plus.

Relocation Statement:

•  This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration at least 2-5 times per week. Therefore needs to be in a commutable distance from Sao Paulo office.

#LI-ONSITE 
#LI-DG2

CONSUMER SALES MANAGER, LATAM SALES (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager based in Brazil to drive our retail strategy and execute in one of our most important and high-potential markets. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target LATAM countries. 
 
The ideal candidate will have a strong background in Retail sales within the consumer electronics, telecommunications, or technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of the LATAM, especially Brazil, retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.
 
Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!

RESPONSIBILITIES: 

• Define and execute comprehensive channel strategies for consumer (retail + online) sales, identifying target retailers, sales channels, and go-to-market approaches
• Identify, establish, and grow strategic relationships with key retail partners (e.g., electronics retailers, distributors, etc.) that enable an online and offline strategy
• Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities, and areas for improvement
• Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
• Successfully negotiate and close partnership deals between SpaceX and omnichannel (e.g., retail, niche resellers, B2B partners, etc.) customers
• Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within the LATAM broadband and retail sectors
• Work closely with marketing, product management, engineering, finance, compliance, and legal teams to ensure a cohesive and integrated go-to-market plan buttresses the LATAM business
• Serve as the primary point of contact for assigned retail customers, including but not limited to onboarding, account management, and long-term growth of the relationship and its revenue – especially focusing on:
  • Acting as an extreme owner of the assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules, and risks
  • Collaborating with cross-functional team (engineering, regulatory, business, planning, etc.)
  • Synthesizing complex information and making actionable recommendations to leadership
  • Collecting, communicating, and championing customer feedback to internally influence and steer programmatic and technical development required to maintain and grow consumer business in support of overall Starlink business goals

BASIC QUALIFICATIONS:

• Bachelor's degree in an engineering or business discipline; OR high school diploma/equivalency certificate and 6+ years of professional business development, sales, operations, engineering, or account management experience
• 3+ years of experience working with customers to support a technical product or service

PREFERRED SKILLS AND EXPERIENCE:

• Proven retail industry experience (consumer electronics, CPG, or FMCG preferred)
• Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across LATAM
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication and negotiation skills
• Demonstrated technical aptitude in a professional setting
• Familiarity with satellite communications and/or the Brazilian retail landscape, its key partners, sales cycles, and consumer purchasing behaviors
• MBA or master's degree with a business or engineering focused curriculum
• Fluency in Portuguese and Spanish

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% within the LATAM region

Who we are

CloudKitchens helps restaurateurs worldwide succeed in online food delivery - our goal is to make food more affordable, higher quality, and convenient for everyone.

We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers, and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.

We're changing the game for restaurateurs whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.

What you’ll do

• Support the operations team by ensuring billing and collections data is accurate
• Perform data audits to maintain up-to-date and reliable financial information.
• Manage customer-related processes such as payment applications, account reconciliations, and coordination with external parties as needed.
• Provide day-to-day support to the operations team on billing and collections processes, serving as a key point of contact via email in a professional and efficient manner.
• Assist with additional activities within Finance Operations as required.

What we’re looking for

• Native or Fluency in Portuguese: This is a 100% Portuguese-speaking role. You must have impeccable written and verbal communication skills to interact with partners and clients in the Brazilian.
• Billing and Collections Expertise
• Advanced Excel Skills: High proficiency in handling large datasets.
• Meticulous Attention to Detail: A sharp eye for identifying data inconsistencies and ensuring 100% accuracy in financial reconciliations.
• Analytical Thinking: Ability to interpret financial data, identify trends in billing errors, and propose process improvements.
• Strong Professional Communication: Ability to handle sensitive collection conversations and internal coordination via email with diplomacy and efficiency.

Why join us 

• Growing market: You’ll be focused on an $80 billion market that’s projected to reach at least $500 billion by 2030 in the US alone. 
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Sao Paulo office location. We believe that people do their best work when they are together. As a company, we’re in the marketplace of ideas and innovation. When you’re constantly innovating, changing how an industry works, inventing new products and processes - and we are doing all these things - we believe we’re better as a team in person. That’s why all of our teams (except for our field-based roles) work from one of our office locations 5 days a week. Looking forward to sharing more about a Career of Substance at Cloudkitchens.

Ready to join us as we serve those who serve others?

#LI-Onsite

WHAT YOU'LL DO

Do you enjoy working on complex data-intensive products? Come join our quickly growing Engineering team to help design, improve and scale Braze's self-learning (reinforcement learning) AI platform.

Key job responsibilities: 

• Use robust software engineering best practices to design, implement, and improve modular components in Decisioning Studio: a reinforcement learning-based marketing personalization product.
• Work closely with other teams (e.g., UI/UX, Product, Applied Science, Implementation) to create scalable and robust product components
• Apply your extensive knowledge of TypeScript, React, and their ecosystem to build a clean, reliable, and extensible user interface for the web
• Influence Braze’s product strategy and roadmap
• Support teams implementing Decisioning Studio for customers to ensure their success

WHO YOU ARE

• Exceptional coder: you write clean code and you care about good design and development best practices 
• Tinkerer: you regularly explore and learn new technologies and methods
• Problem solver: you recognize patterns, synthesize information and come up with creative, simple, and practical solutions
• Entrepreneurial: you proactively identify opportunities and risks, work around obstacles, and always seek creative ways to improve processes and outcomes
• Structured and organized: you can structure a plan, align stakeholders, and see it through to execution
• Clear communicator: you are able to express yourself clearly and persuasively, both in writing and speech

#LI-Hybrid

Role Summary

To achieve our mission to enable remote employment globally, we need to build a world-class product experience backed by our core Payments platform that is seamless, convenient, and reliable for our customers. We face new and exciting challenges every day and need your help to solve them. We are seeking a Legal Counsel – Employment to provide comprehensive legal guidance and support on various matters related to employee management.

The Legal Counsel - Employment (LATAM) will be reporting to the Director Global Employment and Workforce and would be a critical role in leading the labour & employment laws charter for Payoneer and WFM entities in the LATAM regions.

Prior Argentina employment law experience is mandatory. Exposure to other LATAM jurisdictions is a strong advantage.

Location – Buenos Aires, Sao Paulo or Mexico

What you’ll do

· Provide high-quality, practical employment law advice across the full employee lifecycle in Argentina, with the ability to support broader LATAM matters where relevant.

· Acting as the regional lead and subject matter expert for the region.

· Lead and support employee relations matters, including terminations, separations, disciplinary processes, and performance-related actions, ensuring risk-aligned outcomes.

· Advise on labour contracting and subcontracting compliance, ensuring ongoing adherence to regional regulatory requirements.

· Draft, review, and refine employment documentation, including employment agreements, separation and mutual termination letters, transfer/relocation documents, full and final settlement letters, and statutory HR policies.

· Contribute to the development and implementation of employment, HR, compensation, and workforce-structuring policies that align with local laws and business needs.

· Stay ahead of legal and regulatory changes across national and local employment laws, and translate updates into actionable guidance for internal stakeholders and clients.

· Collaborate closely with HR Ops, Payroll, Sales, GTM, Finance, and other internal teams to deliver coordinated, commercially aligned legal solutions.

· Support compensation and benefits reviews, ensuring alignment with statutory standards and market practices.

· Conduct legal research and prepare clear, business-friendly analysis on employment and labor law issues.

· Deliver training and guidance to internal teams and clients on employment law compliance, risk mitigation, and best practices.

· Support individual and large-scale workforce transitions, reorganisations, and restructuring, ensuring compliance with all legal requirements and documentation standards

Who you are 

· You hold a Bachelor’s degree in Law; a Master’s or LLM is an added advantage.

· You bring 5–6 years of hands-on experience in Argentinian employment and labor law. Experience supporting other LATAM jurisdictions is a strong plus.

· You have deep knowledge of Argentinian labor laws, regulations, case trends, and practical market practices.

· You understand the legal nuances of hiring, employee lifecycle management, workforce transitions, and separations.

· You have strong drafting skills and are experienced in preparing and reviewing employment agreements, HR policies, separation documentation, and related employment artefacts.

· You possess excellent analytical, research, and problem-solving abilities, with the ability to translate legal requirements into practical, business-aligned guidance.

· You communicate legal concepts clearly and confidently, partnering effectively with HR, business teams, and leadership.

· You can work independently, manage multiple matters simultaneously, and operate with sound judgment in fast-moving environments.

· Able to manage high volume case load.

· You have strong attention to detail, reliability, and a commitment to accuracy and compliance.

· You are proactive, adaptable, and comfortable navigating evolving laws, regulations, and business needs.

· Able to think outside of the box and interpret the law.

#LI-AG3

Your Impact

As the Regional Marketing Senior Director, you will:

• Architect and execute innovative marketing strategies to accelerate acquisition and retention, driving triple-digit growth in either:
  • Number of ICPs (Ideal Customer Profiles)
  • ARPU (Average Revenue Per User)
• Collaborate closely with Product and Operations to unlock new growth levers and ensure seamless execution across functions.
• Develop programs to drive growth & retention at scale for our mid-size customers.

What You'll Do

Growth Marketing Leadership & Strategy

• Own the regional marketing strategy to drive exponential growth across priority markets and verticals.
• Design and implement go-to-market plans in partnership with Product, Sales, and Operations.
• Develop and execute growth hacking initiatives, leveraging data-driven experimentation to scale acquisition and retention.
• Define and optimize regional playbooks for digital channels, lifecycle marketing, and vertical expansion.
• Lead a high-performing marketing team, fostering a culture of innovation, accountability, and impact.
• Build, track, and manage marketing budgets to ensure effective implementation of the strategy.

Performance & Pipeline Management

• Build, track, and forecast robust marketing pipelines; ensure strong lead generation, conversion, and quality.
• Develop a programmatic approach with always-on campaigns for sustainable growth.
• Establish and monitor KPIs, including:
  • New customer acquisition
  • Retention rates
  • ARPU growth
  • Campaign ROI
• Oversee digital acquisition channels, lifecycle campaigns, and territory-specific marketing actions.
• Demonstrate experience in paid, search, SEO, and AEO.
• Maintain strict KPI accountability, including generating Score-A leads for LATAM Sales Representatives.

Cross-Functional Collaboration

• Partner with Product and Operations to co-create and launch growth initiatives that drive measurable impact.
• Align with local leadership, Sales, Risk, and Compliance to remove friction points and accelerate customer activation.
• Serve as a key regional stakeholder, supporting local partnerships, PR, and ecosystem positioning.

Customer & Market Insights

• Be the voice of the customer in the region, bringing actionable market insights to inform positioning and product roadmap.
• Champion the Voice of Customer Program and leverage insights for continuous improvement.
• Develop persona-based insights, backed by data to guide value proposition and messaging.

Talent Development & Enablement

• Attract, hire, coach, and retain top marketing talent across LATAM.
• Provide ongoing training, mentoring, and support to help the team meet ambitious growth targets.
• Enable channels to engage with customers via a strong communication framework & tools.
• Drive a localized content strategy for 1:1 and 1:many communications.

What We’re Looking For

• 10+ years in B2B marketing leadership roles, ideally in fintech, tech, or large regional/global digital companies.
• Proven track record of triple-digit growth through innovative acquisition and retention strategies.
• Demonstrated expertise in growth hacking and data-driven marketing.
• Strong business acumen with the ability to quantify marketing impact.
• Experience collaborating with Product and Operations for cross-functional growth.
• Excellent communication skills in English and Spanish and/or Portuguese.
• Strong executive presence, emotional intelligence, and cross-cultural influence.
• Analytical mindset with experience using BI tools and performance dashboards.
• Ability and willingness to travel within the region.
• Experience in top-tier consulting firms, preferably in strategic planning or operational efficiency.
• Entrepreneurial spirit with strong ownership, initiative, and ability to thrive in dynamic environments.
• Experience using Martech tools and a drive to embrace AI.

Preferred but Not Required

• Marketing to SMBs and mid-market clients in cross-border trade or export services.
• Exposure to international payments, banking infrastructure, or global marketplaces.
• Experience managing distributed teams across multiple LATAM countries.

Why Join Payoneer?

• Join a mission-driven company with a global footprint, bold vision, and hypergrowth DNA.
• Enjoy autonomy to build, resources to execute, and a culture valuing curiosity, collaboration, and customer obsession.
• Shape the future of global commerce together.

#LI-AG3

Your Role

As part of emnify’s continued expansion, we are seeking a Senior Account Executive based in São Paulo, Brazil, to drive our growth across the region. In this strategic sales role, you will help shape our presence in LATAM by building strong customer relationships and closing high-value opportunities in a dynamic, fast-moving IoT connectivity market.

You’ll partner closely with marketing, solution engineering, and global colleagues to build a robust pipeline and accelerate deal velocity. From prospecting and qualification through to solution design and negotiation, you’ll own the full sales cycle and act as a trusted advisor to customers looking to modernize their IoT connectivity infrastructure.

This role is ideal for a driven, consultative salesperson who thrives in a scale-up environment and wants the autonomy to make a visible impact in a growing region.

Your Impact

-New customer acquisition, driving new revenue and managing the entire customer life cycle

-Develop territory and meet annual recurring revenue targets

-Become a trusted advisor for your customers and manage the entire sales cycle including pricing, competitive differentiation, solution design, and contracting process

-Work with your customers' decision-makers and influencers in Line of Business Management, --Development and Product Management, Operations, and Procurement

-Leverage other emnify stakeholders in solution engineering, product management, and marketing

-Create a winning culture in an exciting growth market

Your Skills

-Demonstrated sales experience with complex B2B SaaS products (Telco IoT preferred but not required)

-Extensive experience with deal-closing responsibilities and a strong focus on enterprise sales

-Experience in value-based selling and exposure to sales methodologies such as MEDDIC, SPIN, or Challenger Sales

-Proven track record of meeting and exceeding business goals and quota

-Strong proficiency in tools such as Salesforce, HubSpot, and LinkedIn Sales Navigator, with a passion for automation and data-driven processes

-Experience managing full sales cycles and close plans for deals exceeding 100k ARR

-Excellent written and verbal communication skills in English and Portuguese

Why emnify?

At emnify, you’ll sell a proven IoT connectivity platform with clear product-market fit and strong technical differentiation—making it easier to open doors, win trust, and close high-value deals. You’ll have the backing of a highly engaged marketing, SE, and enablement team, giving you the support you need to build a healthy pipeline and hit ambitious targets. This is a place where top performers truly stand out and are rewarded for it.

Dunnhumby is seeking a Category Management Junior Analyst  who expects more from their career. You will support the execution of the Category Management workplan for the retailer that delivers recognizable value, satisfaction and return on investment. You will collaborate with the product team, with a focus on delivering meaningful improvements for the retailer and will support communication between the product team and internal teams and clients.

Using insights from dunnhumby’s tools, analysis and consultancy to create & where required deliver client presentations that provide insights and solutions to client issues that will then create measurable change and deliver measurable value to the retailer's customers.

Work to build knowledge of the Category Management strategy of the retailer client and their business in order to advise in line with their strategies and to optimize the value we can offer.

What we expect from you in Category Management

• 1 or 2 years of experience supporting the creation of high quality deliverables in the category management workplan for the retailer
• Support delivery of training to clients on dunnhumby products and solutions to ensure they are fully utilized and embedded within the client’s ways of working
• Build relationships with client counterparts in the retailer and work alongside client(s) in their offices once a week to support them to build their own analysis
• Support Sr Client Lead with Collaborative Category Management tracking
• Understanding of retail Category Management trends and best practices.
• Support with the creation of case studies for every project and role-model best practice sharing between dunnhumby teams.

What we expect from you in Product support

• Be the champion for dh Shop and dh Assortment
• Keep track of tool updates and ensure internal and client communication
• Collaborate with the product team by proposing improvements
• Develop a strong understanding of our tools, including key concepts and how to use them effectively

Other role requirements:

• Desirable Fluent English
• Hybrid work model, with on-site presence three times a week
• Strong organizational and analytical skills

WHAT YOU’LL DO

Braze is growing and seeking someone to help us scale our Procurement operations. This new position on the Finance team will be responsible for global activities related to the procurement of corporate goods and services including technology, marketing, facilities, etc. We are looking for someone who can collaborate extremely well with internal partners like Accounting, Legal, and Finance as well as internal stakeholders to develop and execute our procurement to pay lifecycle to align with business requirements and exceed objectives.

Main responsibilities:

• Purchase Order creation and tracking
• Collaborate with Business Owners to monitor and manage Purchase Requisitions and Purchase Orders throughout the PR/PO lifecycle; including business partner outreach, updating ownership and closing out POs
• Support for DocuSign contract routing
• Entering/Correcting/Tracking existing and new vendor contract details
• Vendor contract renewal reminders for business owners
• Manage invoice issues and get them fixed in collaboration with Accounts Payable
• Manage the vendor onboarding process
• Help aggregate and archive all existing and future vendor contracts to a centralized location
• Assist and train end users with the creation of Purchase Orders and all other P2P activities

WHO YOU ARE

• Bachelor’s Degree with 2+ years experience in procurement, strategic sourcing, or partner management
• Some technology contract experience with SaaS, Subscription, and Marketing is a plus, but not needed
• Financial, tech and process-savvy person who loves to improve processes, systems and tools that benefit our teams and internal customers and partners
• Team player with collaborative style and proven track record of building successful relationships with stakeholders and suppliers
• Excellent written and verbal communication skills
• Strong analytical skills
• Enjoy learning new technology, and you have deep experience configuring and continuously improving various procurement operations tools, systems and supporting software tools like; Coupa, Netsuite, JIRA and contract management systems
• Sound judgment with the knowledge to resolve complicated matters while maintaining integrity and confidentiality

Opportunity

We are hiring a Senior Staff or Principal Engineer to support driving the technical vision and execution for Nubank’s Digital Ecosystem division, with initial focus on NuPay, Ads & Rewards and Insurance. This is a division‑level leadership role: you will work with exceptional engineers (including staff engineers), lead cross‑org architectural decisions, negotiate trade‑offs with product/finance/legal, and enable scalable delivery of high‑impact products (checkout & wallet, advertiser platform and benefits hub, and 1‑click insurance products).

2026's vision and (how this role contributes) 

In 2026 we will transform the Digital Ecosystem into a place where customers discover advantages, pay effortlessly and feel protected, and where merchants grow through data‑driven integrated partnerships. Our priorities are: (1) elevating app quality, (2) deepening customer engagement with contextual and personalized experiences, (3) making Nubank the preferred payments partner and growth engine for merchants, and (4) ensuring scalable, compliant, and financially healthy foundations. This role will own the technical plan to deliver that vision across NuPay, Ads & Rewards and Insurance.

Mission design and operationalize the 2–3 year technical end‑state for the Digital Ecosystem so that:

• NuPay scales to become the de facto checkout and wallet for Nubank customers (TPV ×2 by Dec/26; wallet >3M MAU),
• Ads & Rewards delivers the Advantages Tab, a performant advertiser platform and Ads POC with merchants, and drives material ecosystem revenue,
• Insurance launches and scales high‑quality one‑click complements (Mobile Insurance Relaunch, Pix Protegido evolution), while maintaining aggressive SLOs, strong observability, controlled TCO and an elevated engineering culture.

Core responsibilities

• Support defining the division’s technical end‑state (2–3 years): architecture, shard/partition strategy, migration path (one‑stack) and explicit trade‑offs (cost × latency × availability).
• Co-own availability and performance: set SLIs/SLOs, error budgets, runbooks, incident playbooks and an observability strategy that supports merchants with strict SLAs.
• Support Ads & Rewards platform design: advertiser platform (audience & campaign management), decision/bidding service, real‑time vs batch decisioning, measurement & attribution (ROAS/incrementality), and minimise impact on app UX.
• Drive NuPay ↔ Ads integration for aspirational purchases: real‑time underwriting, multi‑source funding, take‑rate modelling, card‑on‑file / wallet flows and onboarding for flagship merchants.
• Enable Insurance delivery: technical enablement for one‑click products, partner integration and governance (e.g., Chubb), migration to subscription/billing platform where applicable, and app quality improvements (TTFD, dashboards, NPS).
• Support one‑stack discovery and phased migration: balance platformization with pragmatic delivery and tech‑debt management to avoid blocking growth.
• Catalyse product quality culture: introduce and operationalize Product Quality Reviews, drive app excellence rituals, and ensure UX/technical quality are considered across the product lifecycle.
• Mentor and grow engineering leaders and staff engineers; run RFCs, tech talks and post‑mortems; design career paths and enable managers to deliver cross‑BU initiatives.
• Represent the division in cross‑org negotiations and external partner discussions (merchants, partners, regulators), aligning stakeholders and escalating risks proactively.
• Track and report technical impact against business metrics and engineering health indicators.

Key business & engineering metrics you will influence

• NuPay: TPV growth (2× by Dec/26), wallet MAU (>3M), share‑of‑checkout (SoC), p99 latency and availability for merchant traffic.
• Ads & Rewards: ad revenue targets (material ecosystem revenue), ROAS / iROAS / incrementality, CTR, Ads POC results (≥2 merchants), Advantages Tab / Shelves Platform launch.
• Insurance: one‑click complements GWP target (R$493M EOY), product NPS (>60 targets), churn reduction via billing/tolerance changes.
• Engineering health: Engineering Stability Index (ESI), App Quality Score, incident frequency/severity, time to integrate new partners.

Challenges and opportunities (what you’ll own)

• World‑class app quality & Magic App MVP: raise engineering and product expectations, and deliver first‑layer Magic App experiences (Advantages Tab, widgets, contextual flows such as AIPB).
• Real‑time decisioning and aspirational financing: enable low‑latency ads decisioning and NuPay real‑time underwriting for extended financing while preserving app performance.
• One‑click Insurance at scale: deliver MIR (no IMEI) and Pix Protegido evolution, dedicating energy to one‑click complements and partnering with Chubb while retaining monitoring/control.
• Capture offline transactions: accelerate NuPay NFC wallet adoption as an offensive play to reach ~3M MAU and increase offline SoC.
• Platform & compliance foundations: complete SPB integration, advance One‑Stack Project, meet Magic App and regulatory mandates, and ensure resilient, cost‑effective infra.

What you’ll find in the team

• High‑calibre engineers, including staff engineers and experienced engineering managers.
• Complex, high‑impact problems at scale: large merchant integrations, real‑time decisioning, strict SLOs and multi‑partner dependencies.
• Autonomy to shape architecture, product quality rituals and the division roadmap, plus the responsibility to align delivery across product, infra, legal and commercial stakeholders.

What you’ll navigate

• Heavy cross‑BU dependencies (Global Platforms, Nubank+, UV, Marketing) requiring strong stakeholder orchestration.
• Regulatory changes (SPB/BCB) that may force re‑architecture or open‑scheme decisions.
• Dependence on third‑party vendors (wallet SDKs, insurance partners) and partner infra limitations.
• Balancing rapid commercialization and monetization with fraud/credit loss control and sustainable unit economics.
• Trade‑offs between accelerating one‑stack migration and accepting short‑term technical debt to preserve delivery velocity.

P-1412

Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP.

Job Overview:

We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 10 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements.

Key Responsibilities:

• Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability.
• Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction.
• Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence.
• Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers.
• Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency.
• Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity.
• Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes.
• Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features.

Qualifications:

• Experience: Minimum of 8 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies.
• Technical Skills:  A deep understanding of Databricks architecture and Apache Spark™, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization.
• Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach.
• Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.
• Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience.
• Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams.
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable.

Preferred Skills:

• Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases.
• Familiarity with automation tools and CI/CD pipelines.
• Understanding of data governance and compliance requirements.

Why Join Us?

• Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company.
• Career Growth: Opportunities for professional development and career advancement.
• Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement.

P-1520

Sr. Technical Escalation Manager

Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP.

At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world’s leading data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.

As a Technical Escalation Manager, you will be responsible for coordinating efforts to resolve critical customer issues, customer-impacting situations, and major incidents. You will work with multiple internal teams (engineering, product management, Customer Success Engineering, and Support) and external partners to effectively resolve these customer-impacting situations.

The impact you will have here:

• Manage support escalation in partnership with engineering, product management, Customer Success Engineering, Support, Customers, and Partners until resolution.
• Achieve customer satisfaction by ensuring incidents or escalations (and related cases)  are well and fully documented with the timely execution of action items.
• Create and execute a data-driven customer recovery plan for every escalation and incident that is addressed.
• Utilize business and technical skills to manage customer escalations, coordinate meetings and deliverables, and analyze trends and patterns for reporting purposes.
• Use data, metrics, and feedback to inform operational and tactical decisions that improve incident and escalation management.
• Coordinate all necessary resources to fast-track and resolve new incidents and escalations from customers with a clear and detailed plan.

What are we looking for?

• A minimum of 5 years of experience in customer support, escalation, SRE, or incident management is required.
• Excellent contextual interpretation and writing skills, as well as the ability to effectively summarize and communicate to both technical and business audiences.
• Experience with a "Distributed big data Computing" environment,  SQL-based databases, as well as data warehousing and ETL technologies such as Informatica, DataStage, Oracle, Teradata, SQL Server, and MySQL.
• Linux/Unix administration skills, networking, and Hands-on Cloud experience with AWS, Azure, or GCP are required.
• Experience working cross-functionally with support, engineering, product management, and directly with customers; ability to deeply understand product and customer personas.
• BS or Master's, or PhD in Computer Science or Computer Engineering, or related Engineering field.

WHAT YOU'LL DO

As an EA to the senior leadership of Sales at Braze, you will play a key role in supporting the smooth running of the business’s sales function. You will report to Braze’s SVP of Global Sales (based in Chicago) and his senior leadership, delivering administrative support to ensure department goals and objectives are met, and that operations run efficiently.

You are a proactive and resilient problem-solver with exceptional organizational and communication skills, and meticulous attention to detail. You have previous experience in providing administrative support to senior management. You are known for flexibility and foresight in a fast-changing environment, and for maintaining confidences related to high-level systems and operations.

Main responsibilities:

• Coordinate complex and detailed calendar management. Be the effective point of contact for enquiries
• Understand complex and changing business priorities to ensure the executive’s time is optimized, as well as seamless operations and strategic alignment across business units
• Efficiently manage schedules, coordinate daily activities, and prioritize tasks across multiple time-zones with competing deadlines, both from a hands-on and strategic perspective
• Perform a wide range of administrative support, including preparing documents and reports. Work independently with accountability
• Arrange and coordinate domestic and international travel
• Maintain and refine internal processes that support the Sales Department
• Streamline processes and outcomes across various aspects of the senior leadership’s responsibilities
• Organize team communications and plan events (including ordering food, catering, venue search as required), both internally and offsite
• Flag (potential) issues and concerns. Ensure executives are aptly updated, actions are followed up, and deadlines are met
• Help organize and coordinate departmental business processes, including promotion cycles and budgeting
• Demonstrate discretion when handling confidential and sensitive information
• Process invoices and T&E expense claims in a timely manner. Ensure policies are followed and items are processed within provided guidelines
• Provide support to cross-functional projects related to Sales (e.g. workshops; events) and assist with project management as required

WHO YOU ARE

• 5+ years of experience in executive administration reporting directly to senior management
• Superb written and verbal communication skills
• Outstanding organizational, time-management, and problem-solving abilities, coupled with meticulous multitasking skills
• A flexible and approachable team player who is result-oriented, willing to do what it takes to get the job done, adaptable, enjoys challenges and embraces changes
• Proficiency in office productivity tools, with aptitude to learn new software and systems
• Experience in overseeing budgets and expenses
• Experience in developing internal processes

#LI-Hybrid

About the Team: Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork, innovation, and a commitment to continuous improvement.

Responsibilities:

• Work as the primary point of contact for all tickets in your name
• Act as an escalation point for the Technical Support and Technical Account Management team
• Analyze and troubleshoot incidents with a one-touch resolution mindset
• Interpret customer questions on product usage and provide detailed and timely answers
• Write detailed and thorough escalation notes for sending tickets to senior engineering teams
• Perform routine follow-ups and ticket management via email and the case management system
• Write and maintain the internal and external knowledge bases
• Communicate with customers and internal parties about existing tickets and identify common patterns
• Provide feedback to management about improvements to processes and procedures

Minimum Qualifications:

• 3+ years of professional experience in a Technical Support role within software and/or technology.
• Exceptional communication skills, both written and verbal, with the ability to clearly convey complex technical concepts to diverse audiences (technical and non-technical, internal and external) in a business-to-business setting.
• Proven experience in in-depth software troubleshooting, demonstrating a customer-centric approach, a strong sense of ownership, and the ability to maintain a positive and collaborative attitude within a global technical support environment
• Ability to create and maintain comprehensive technical documentation, including knowledge-base articles, how-to guides, and troubleshooting guides.
• Understanding of networking fundamentals, including TCP/IP, routing, subnets, firewall rules, and proxy connectivity, coupled with the ability to utilize system-level tools for network troubleshooting and validation of open ports.
• Experience with RESTful APIs, their usage, and how they are leveraged in corporate environments
• Experience of AI
• Proficient in navigating and performing basic tasks within a Linux Shell in a professional enterprise environment

Preferred Qualifications: 

• Experience reading or writing code with a strong preference for Python.
• Ability to effectively analyze application logs and data sets to extract relevant information for troubleshooting and resolving technical issues.
• Ability to build cURL commands and use them as a troubleshooting tool
• Experience with TLS and Certificate troubleshooting
• Basic understanding of and experience with SAML
• Experience with database platforms and ability to troubleshoot reading from databases
• Experience with the following platforms:
  • MongoDB
  • Docker
  • OpenVPN

#LI-MDI

#Remote

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Oracle, Faire, Lightspeed, and Navan - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Account Management team

At Adyen, the Account Management team is critical to the growth and success of our business,  as well as expanding the Adyen brand across the globe. Being part of our Account Management team, you’ll manage relationships with innovative international merchants, covering multiple industries and channels. You’ll have the opportunity to work on cross-functional initiatives and projects in a fast-paced, highly entrepreneurial environment with high autonomy. You’ll become an expert in the global payments landscape and level up your skills through our AM Academy. 

We are looking for a proactive and adaptable Account Manager to join our team in Sao Paulo. The ideal candidate is a strategic thinker with a hands-on mentality; someone who is eager to help the world’s biggest brands grow while changing an industry. You are excited to work with a global, multicultural team in a collaborative manner and help your team succeed. Your focus will be on delivering an outstanding customer experience, finding new opportunities, and driving mutual success for Adyen and our customers. 

Enterprise Account Manager (Affirmative Action for Black Community)

As an Account Manager at Adyen, you will manage our largest enterprise merchants by building strong relationships with key merchant contacts. The ideal candidate is a born networker who thrives in a fast-paced, diverse and entrepreneurial environment. You'll be managing relationships with local and international merchants across multiple industries and channels, so life is never dull! You will understand the unique needs of a merchant and provide them with payments expertise and guidance to help them grow.

What you’ll do:

• Own and grow a portfolio of enterprise merchants, meeting our team’s strategic and financial goals
• Build strong merchant relationships and navigate their organizations to align the right external and internal stakeholders
• Provide strategic and consultative advice to help influence and fulfill the global payments strategy of enterprise companies
• Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects
• Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders

Who you are:

• You're a high-energy, dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive
• Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions
• Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results
• You have experience working with Enterprise Accounts
• Professional proficiency (written and verbal) in English and Portuguese

Ready to meet us?

If you are excited about this role, apply by clicking the link below. We can’t wait to meet you!

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The role

As the AML & Screening leader for the Sao Paulo hub, you will execute Adyen’s global financial crime compliance strategy and drive the continuous enhancement of controls that safeguard our banking products, acquiring flows, issuing programs, and capital underwriting. In close partnership with Fraud, Risk, Product, Compliance, and global operations teams, you will translate regulatory expectations, data, and intelligence into scalable, intelligence-led solutions that strengthen the end-to-end merchant risk lifecycle. Your leadership will directly enable Adyen’s growth by ensuring a secure, trusted, and compliant platform for merchants worldwide, operating in strong counterbalance and collaboration with Fraud prevention to deliver holistic FinCrime coverage.

What you’ll do

• Lead, develop, and scale a high-performing AML & Screening team (10 FTE), ensuring clear ownership, structured workflows, strong coaching, and a culture of accountability and continuous improvement.
• Oversee complex AML and sanctions investigations end-to-end, including transaction analysis, customer due diligence, adverse media review, escalation handling, and SAR recommendations across acquiring, issuing, banking, and capital products.
• Monitor emerging AML, sanctions, and FinCrime typologies and regulatory developments, translating insights into improved controls, risk coverage, and operational readiness.
• Implement and continuously enhance AML & Screening policies, procedures, and controls across transaction monitoring, sanctions screening, investigations, escalation, and regulatory reporting, aligned with Fraud and broader FinCrime strategy.
• Drive operational excellence using data insights, automation, quality assurance, and root-cause analysis, while partnering cross-functionally to deliver scalable monitoring and detection capabilities.
• Build team capability through hiring, performance management, training, mentorship, and clear communication that supports professional growth and sustained high performance.
• Provide performance visibility through outcome tracking, senior stakeholder reporting, audit and regulatory support, and execution of global AML & Screening priorities.

Who you are

• 6+ years of experience in AML, Screening, or broader Financial Crime within a financial institution, PSP, issuing bank, or fintech, including demonstrated people-leadership skills.
• Proven leader with a track record of building, mentoring, and motivating high-performing teams, driving accountability, development, and a strong performance culture.
• Strong analytical and problem-solving capability, able to interpret complex data, identify risk trends, and make sound, risk-based decisions in a KPI-driven environment.
• Experienced in designing scalable processes, controls, and operational improvements, while managing investigations and screening activities with precision and attention to detail.
• Effective communicator and collaborative partner, comfortable operating in fast-moving global environments, presenting to senior stakeholders, and adapting to evolving priorities; payments or FinTech experience preferred and willingness to travel internationally as required.
• Payments, banking, or FinTech experience is strongly preferred.
• Full professional proficiency in English with clear written and verbal communication skills; able to present insights to senior stakeholders.
• Willingness to travel internationally as required.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Sao Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.