About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at  https://international.nubank.com.br/careers/.

About the Team

The IT team is the operational backbone of Nubank’s internal infrastructure. As the company scales, we’re building the service management foundations that let engineering teams move faster with more confidence — turning IT operations into a strategic advantage, not just a support function.

About the Role

As a Staff IT Engineer - Service Management, you will own and evolve Nubank’s IT Service Management (ITSM) practice end to end. You’ll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.

You’ll Be Responsible For

• Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
• Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
• Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
• Identifying and closing automation gaps — routing, escalation, notifications, and reporting — partnering with engineering teams to reduce manual toil across operations.
• Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
• Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
• Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
• Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.

We Are Looking For a Person Who Has

Mandatory qualifications

• 7+ years of experience in IT service management, IT operations, or a related discipline.
• Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
• Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
• Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) — not just using it, but designing it.
• Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
• Strong written and verbal communication, including the ability to present to senior leadership.

Nice-to-have qualifications

• Experience in fintech, high-growth tech, or other regulated industries.
• Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
• Experience partnering with Security and/or Platform Engineering teams.
• Fluent English.

What We Offer

• Greenfield, high-visibility scope: you’ll define what “good” ITSM looks like at Nubank’s scale — from zero.
• Direct exposure to senior leadership across IT and Engineering.
• A culture that values ownership and getting foundations right, without bureaucracy for its own sake.

Our Benefits – Brazil

• Chance of earning equity at Nubank
• Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo – Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

(For hybrid roles, commuting-related benefits such as Vale-Transporte and gym partnerships remain applicable.)

Work Model for This Role

Hybrid – 2–3 times per week in the office.
Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit  https://building.nubank.com/nu-hybrid-work-model/.

Explore how we build technology at Nubank:

• building.nubank.com.br
• youtube.com/@building.nubank
• Our stories on Spotify

Diversity & Inclusion

At Nubank, we want to be sure that we’re building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. That’s why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company, while ensuring none of them represent a barrier when recruiting fantastic talent.

How to Apply

If you’re excited about building a robust IT Service Management foundation that enables Nubank to scale with reliability and speed, we’d love to hear from you. Apply now and help us shape the future of financial services in Latin America.

Job Title: Junior Accounts Payable & Accounts Receivable Analyst 

Job Summary: 
We are looking for a detail-oriented and motivated Junior Accounts Payable & Accounts Receivable Analyst to support the finance team in managing daily financial transactions. This role will focus on processing invoices, supporting payment cycles, monitoring receivables, and maintaining accurate financial records. The ideal candidate is eager to learn, organized, and able to work collaboratively in a dynamic and international environment. 

Key Responsibilities: 

Accounts Payable (AP): 

• Process vendor invoices, ensuring accuracy and compliance with company policies  

• Support payment runs, including bank transfers and other payment methods  

• Reconcile vendor statements and assist in resolving discrepancies  

• Maintain organized and up-to-date records of accounts payable transactions  

• Assist in month-end closing activities related to AP  

Accounts Receivable (AR): 

• Support the preparation and issuance of client invoices including expense reimbursement. 

• Monitor incoming payments and update financial records accordingly  

• Lead in chasing for outstanding receivables  

• Help reconcile customer accounts and investigate discrepancies  

• Collaborate with internal teams to resolve billing issues  

• Reviewing contracts for invoicing schedules, payment terms etc; 

• Maintenance of supplier onboarding forms and relevant WHT documents.  

General Responsibilities: 

• Maintain accurate financial data in accounting systems  

• Support monthly reconciliations and reporting activities  

• Assist with audit preparation by organizing documentation  

• Follow internal controls, policies, and procedures  

• Identify opportunities to improve processes and efficiency  

Key Competencies: 

• Attention to Detail: Ensures accuracy in financial data and transactions  

• Organization: Able to manage multiple tasks and meet deadlines  

• Communication: Clear and professional interaction with internal teams and external stakeholders  

• Analytical Thinking: Ability to identify discrepancies and support problem-solving  

• Teamwork: Willingness to collaborate and support team members  

Qualifications: 

• Bachelor’s degree in Accounting, Finance, or a related field (or in progress)  

• 0–2 years of experience in Accounts Payable, Accounts Receivable, or Finance  

• Basic understanding of accounting principles  

• Proficiency in Microsoft Excel  

• Familiarity with accounting systems (e.g., Xero, SAP, NetSuite) is a plus  

• Fluent English (for international environments) 

About the Team

Are you a dynamic and driven Accounting and Data professional ready to elevate your career? We have an exciting opportunity for a proactive and self-motivated individual with a strong command of US GAAP, revenue systems, and core data skills to join our growing Accounting team. This role offers the chance to showcase your expertise by collaborating with all levels of management and cross-functional teams, both internally and externally.

About the Role

In this role, you'll be at the forefront of cross-team collaboration, serving as the go-to expert for accounting partners in the data engineering and engineering spaces, creating a dynamic blend of responsibilities. Your days will be filled with reviewing data using SQL and Python, conducting in-depth data analysis and investigation, designing intricate drawings and flows, and contributing to groundbreaking accounting research and design requirements.

Join us in this opportunity to not only apply your existing skills but also to cultivate new ones in a role that combines the best of both data engineering and accounting realms. Make your mark in a stimulating and remote-friendly environment where your expertise will be valued and your career can thrive.

You’re excited about this opportunity because you will…

• Work cross functionally with Technical Accounting, Operational Accounting, Engineering, Product, Finance, Tax, Legal, and various business owners on policies, processes, and programs, and help drive key system initiatives and improvements
• Develop and design comprehensive accounting data requirements to facilitate the seamless automation of journal entries, ensuring accuracy, completeness, compliance, and efficiency in financial processes
• Lead operational improvement initiatives to further streamline revenue tasks and shorten the revenue close calendar
• Monitor data quality of journal entries configured via the Revenue Subledger and design Data Quality checks for identified use cases via accounting requirements design, ad hoc investigations, new product launches, etc. 
• Work with the Product and Engineering teams to continuously improve our daily Revenue Reconciliation process and manage reconciliation analysis with the help of the analytics team
• Review new product designs showcased during internal Financial Compliance Review meetings and assess impact on existing or need for new accounting requirements for the Revenue Subledger
• Cross collaborate with partnering teams on the journal entry flows for the new or existing products for automation via the Revenue Subledger
• Perform monthly revenue accounting close responsibilities, including but not limited to: GAAP revenue analysis, cost of revenue analysis, accounts receivable reconciliations, review journal entries, and review close package deliverables
• Ad hoc analyses and projects as assigned 

We’re excited about you because…

• You have a Bachelor’s degree in Finance, Accounting, Computer Science, Data Science, or related field
• 3+ years of  experience in revenue accounting, data analytics, and/or business intelligence
• Strong knowledge of US GAAP, ASC 606 Revenue Recognition required; knowledge of IFRS a plus
• Intermediate/advanced SQL skills and ability to work with large volumes of transactional data, Python a plus
• Strong analytical and problem solving skills and ability to adapt to changing work environments 
• Ability to interact with all levels of management and cross-functional teams, both internally and externally

DoorDash is building the world's most reliable on-demand logistics engine for delivery! We're looking for an Engineering Manager to join our Trust & Safety team in our São Paulo engineering hub to lead a team that builds the systems keeping DoorDash's marketplace safe and trustworthy for consumers, merchants, and dashers worldwide.

About the Team

Trust & Safety Engineering is responsible for protecting every interaction on the DoorDash platform — from the moment a user signs up to every message, transaction, and delivery that follows. Our systems process millions of events in real-time, using multiple layers of AI and machine learning to detect and prevent abuse, fraud, and harmful content at scale.

As DoorDash expands across 40+ countries and multiple business lines — including food delivery, grocery, convenience, and package delivery — we are rebuilding our safety platform from the ground up to serve all companies in the DoorDash group globally, covering a massive variety of use cases that go well beyond traditional safety:

• Content moderation across text, voice, and image — in dozens of languages
• Real-time fraud and abuse detection
• Compliance and regulatory enforcement across markets with vastly different rules
• Decision systems that balance safety, user experience, and operational efficiency

This is a platform problem, not a feature problem. And that's what makes it one of the most technically interesting challenges at DoorDash.

Quick Fact: the Trust & Safety team achieved a significant reduction in post-delivery safety incidents by using AI to monitor conversations between consumers and dashers — protecting thousands of users from seeing inappropriate messages on their phones each year. TechCrunch: DoorDash's new AI-powered SafeChat tool | DoorDash Safety News | Safechat: DoorDash Engineering Blog

About the Role

You will lead a team of engineers responsible for the design, evolution, and operation of DoorDash's Trust & Safety platform. Your focus will be on building the next generation of safety systems — a global, multi-product, multi-language moderation and enforcement platform that serves the entire DoorDash ecosystem.

You will partner closely with Product, Design, Data Science, Legal, and Strategy & Operations to define and deliver a roadmap that integrates AI-driven decisions, real-time content moderation, and robust policy enforcement into high-volume production systems. This platform directly influences user safety, regulatory compliance, and platform integrity. You will own both the technical direction and operational excellence required to run it at scale.

This is not about executing a roadmap from HQ — it's about co-creating the technical strategy and building the team that will own it.

You're excited about this opportunity because you will...

• Lead and grow a high-performing team engineers focused on safety systems, content moderation, and abuse detection
• Own the design and architecture of a global safety platform that serves multiple products, countries, and languages
• Productionize AI-driven moderation and classification models into high-volume, real-time workflows
• Shape the long-term architecture of systems that balance user safety, regulatory compliance, and platform experience
• Drive the migration from purpose-built safety tools to a unified, scalable platform serving the entire DoorDash group
• Mentor engineers in distributed systems design, AI/ML integration, and platform excellence
• Foster a culture of ownership, velocity, and strong cross-functional collaboration across time zones
• Partner with Recruiting to build a diverse, inclusive, and high-caliber engineering team in São Paulo

We're excited about you because you have...

• B.S., M.S., or PhD in Computer Science or related field
• 7+ years of industry experience in software engineering
• 2+ years of experience in people management, leading teams of 5+ engineers
• Experience with distributed system design, system scaling, and performance optimization
• Experience working with remote teams across different time zones and fluency in English
• Hands-on leadership style and strong product intuition
• Humility — willing to get into the details and open to feedback
• Growth mindset — eager to expand your skill set and carve out your career path in a hyper-growth setting
• Adaptability and resilience — things change quickly, and you'll help the team evolve

Nice to Haves

• Experience in Trust & Safety, content moderation, fraud prevention, or abuse detection systems
• Experience with ML/AI systems in production — model serving, feature stores, real-time inference
• Experience with Java/Kotlin/Go tech stacks
• Prior experience building platforms that serve multiple products or business lines
• Experience in a company that operates across multiple countries and regulatory environments

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Regulatory team

Adyen’s Regulatory function plays a strategic role in the acquisition and management of Adyen’s permissions and licenses required to support Adyen’s commercial ambitions. As a financial technology platform operating in a highly regulated environment, Adyen is subject to ever changing laws, regulations and standards. Adyen’s Regulatory team is tasked with the interpretation and analysis of complex payment regulatory challenges, identification and mitigation of integrity risks as well as engaging with strategic internal and external stakeholders (including regulators and senior executives). 

Our business challenges are unique and we welcome different perspectives in solving them - voices like yours could make a difference. 

Regulatory Counsel 

Our dynamic LATAM Regulatory team is looking for a Regulatory Counsel who has experience with the payments, financial service or fintech industry in Brazil. This position will report to the Head of Regulatory LATAM and will be based in São Paulo. In this role, you will enable Adyen to create unique business opportunities while you will work alongside our product teams to assist them with the launch of new payment products, as well as further enhancing existing product offerings. 

You will also work closely together with the legal, compliance, risk and commercial teams around the world. You will be part of a group of people always looking for opportunities to innovate and challenge the status quo. You’re familiar with the regulatory landscape covering payment services, are able to understand the regulatory and legal challenges and find pragmatic solutions, in line with commercial and strategic objectives, which allow for scale.

 What you’ll do:

• Provide strategic regulatory advice associated with payments laws and regulations, including payment institution licensing, e-money, digital wallets, payment schemes (credit and debit cards, Pix), acquiring services, open finance, etc;
• Collaborate with the products team to understand the commercial and technical needs for the envisioned product proposition, and work on cross-functional projects and teams such as Product, Legal, Compliance, Risk, and Audit, to develop, enhance and implement business and regulatory initiatives in line with Adyen’s ambitious objectives which allow for scale;
• Lead regulatory engagements (both internally and externally) including managing relationships with regulators and auditors, and managing inspections and reports to the regulator; 
• Anticipate and identify key emerging regulatory obligations and integrity risks, and ensure these are addressed in a practical and scalable way;
• Translate identified obligations into relevant Policies and Procedures to be communicated and implemented across the global business;
• Represent regulatory on a variety of workstreams and products to establish regulatory strategies that align with global objectives and ensure controlled and compliant growth.

Who you are:

• You have 5+ years experience in a regulatory and previous interactions with the regulators, and/or legal function focused on payments, financial services and/or fintech industry either as in-house or in a top-tier law firm;
• You are knowledgeable in the Brazilian payments, financial services and/or fintech industry;
• You have a strong sense of initiative, independence and ability to take ownership enabling you to contribute to a fast-growing business;
• You are an analytical and critical thinker who finds creative solutions for complex regulatory challenges enabling business opportunities while staying in control;
• You have strong interpersonal and communication skills as well as experience in managing relationship with internal stakeholders and/or the relationship with regulators or supervisors;
• Must be a licensed Attorney with a valid OAB (Brazilian Bar Association) registration.
• Fluent in English, both written and spoken. Spanish is a plus.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based in our São Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. 

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Adyen is looking for a Product Manager to help scale our acquiring and payments capabilities across LATAM.

In this role, you will focus on building and improving core acquiring services, enabling merchants to process payments reliably, efficiently, and at scale across LATAM region.
As a Product Manager, you will have ownership over a defined product area and work hands-on to deliver impactful solutions. You will collaborate closely with engineering, commercial, and operational teams to solve real merchant problems and improve our payments infrastructure in LATAM.
Product Managers at Adyen are responsible for delivering core payment product features to our merchants. You will work closely with global and local teams, including Engineering, Partnerships, Implementation Management, In-Person and Online Payments, Compliance & Regulatory, and Commercial teams, to bring products from idea to market.

What you'll do:

• Shape the strategy: Contribute to the product vision and roadmap for your area, ensuring alignment with Adyen’s global and local priorities.
• Own end-to-end product development: Identify high-impact problems, define solutions, and drive them from idea to launch — and beyond.
• Drive discovery through collaboration: Work closely with merchants, engineers, and partners to deeply understand problems and validate solutions.
• Stakeholder collaboration: Partner with commercial, development, legal, and operational teams to deliver products efficiently and with high quality.
• Leverage data to inform decisions: Use data to understand performance, identify opportunities, and guide prioritization.
• Drive product adoption and impact: Work with commercial and partner teams to ensure your product delivers real value to merchants and scales effectively.
• Represent your product internally: Be the go-to person for your product area, bringing clarity and alignment across teams.

Who you are:

• Product Management: You have at least 5 years in product management, ideally within the payments ecosystem.
• Customer centricity: You care about solving real customer problems and building products that create value.
• Product thinking: You can translate strategy into clear problems, priorities, and solutions.
• You build products, not just features: You focus on outcomes and long-term impact, not just delivery.
• You are adaptable and pragmatic: You navigate changing priorities and make progress in ambiguous environments.
• You simplify complexity: You break down complex problems into actionable steps.
• Data-driven mindset: You use data to support decisions and measure success.
• Strong communicator: You align teams, manage expectations, and communicate clearly across functions.
• Technically curious: You are comfortable working with engineers and diving into technical topics when needed.
• You have full professional proficiency (written and verbal) in English.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our São Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The Role

Gigs is expanding into Brazil and this role sits right at the center of that buildout. We're at an exciting inflection point: the strategic groundwork has been laid, priorities are set, and we're now fast moving into execution mode across a wide range of complex workstreams. 

As Senior Business Operations Associate, you'll be the engine that makes this happen. You'll work directly with our Brazil lead to drive execution across multiple high-stakes, ambiguous tracks, context-switching between a business development negotiation, a product requirement, and a process design challenge, often on the same day.

This isn't a support role, it's a builder role. You'll own problems end to end, drive clarity where there isn't any, and move fast to deliver results that matter. If you're energized by early-stage markets, thrive in complexity, and want to be part of building something from the ground up in one of the world's most exciting telecom markets, this is the role.

What You Will Do

• Drive the Brazil launch program - own the day-to-day execution of our most critical workstreams across commercial, legal, technical, and operational tracks, including finance, tax, compliance, CX, and SIM fulfillment. You'll keep things moving, hold stakeholders accountable, and make sure nothing falls through the cracks..
• Solve complex, ambiguous problems - take ill-defined challenges, structure them, and turn them into clear paths forward. You'll be the person who figures out what needs to happen and makes it happen.
• Coordinate across internal and external stakeholders - act as the connective tissue between Gigs' global teams (Product, Engineering, Finance, Legal, Operations) and our local partner, keeping everyone aligned and accountable.
• Build operational processes from scratch - design, adapt, and implement scalable workflows for new (local) business processes, from SIM inventory management to tax compliance and customer support.
• Support commercial and financial decisions - prepare analysis, business cases, and briefing materials that help leadership make fast, well-informed calls.
• Identify and close gaps - proactively surface risks, blockers, and inefficiencies before they become problems, and come with a proposed solution.

What We Are Looking For

• 6–10 years of experience in business operations, strategy & operations, product operations, management consulting, or a similarly high-performance environment, ideally with some exposure to early-stage or high-growth environments.
• A bias for action - you don't wait for perfect information. You structure the problem, make a call, and move. You're just as comfortable in a spreadsheet as you are in a room full of ambiguity.
• Strong business judgment - you can connect the dots across commercial, operational, and product dimensions and understand what actually matters.
• Some product sensibility - you understand how technical systems work well enough to be a credible interlocutor with engineering teams and to help shape operational requirements.
• Excellent communication - clear, concise, and confident across written and verbal formats. You can align a room of senior stakeholders or write a crisp one-pager without much help.
• Entrepreneurial and accountable - you take ownership. When something's yours, it gets done. You treat problems like a founder would.
• Based in São Paulo - this is a hybrid role but requires regular in-person presence.
• Portuguese fluency required; strong English is essential for working with our global team.

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Commercial Intern for Commercial Affairs provides comprehensive administrative support to the Commercial team and Office Manager, ensuring efficient operations and smooth workflow. This role requires excellent organizational, communication, and interpersonal skills, as well as the ability to handle confidential information with discretion. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Calendar Management: Schedule and coordinate meetings, appointments, and travel arrangements for Medical Affairs team members, including both internal and external stakeholders.
2. Meeting Support: Prepare meeting agendas, take and distribute meeting minutes, and manage logistics for departmental meetings, conferences, and events. 
3. Internal and External Events Support: Manage logistics (venue, transportation, accommodation), contract drafting, and payment workflow 
4. Document Management: Maintain and organize departmental files, including electronic and hard copy documents, ensuring accuracy and accessibility. This includes managing contracts, presentations, and medical literature. 
5. Expense Reporting and Budget Support: Process expense reports, track departmental budgets, and assist with procurement and invoice processing. 
6. Communication and Correspondence: Manage incoming and outgoing correspondence, including emails, phone calls, and mail, and draft and edit documents, presentations, and reports.
7. Data Entry and Reporting: Enter and maintain data in various databases and systems and generate reports as needed. 
8. Travel Coordination: Arrange complex domestic and international travel, including flights, accommodations, and transportation, and prepare travel itineraries.  
9. Vendor Liaison: Communicate with vendors and external partners regarding contracts, invoices, and other administrative matters. 
10. Compliance Support: Assist with compliance-related activities, document tracking and archiving, and ensure adherence to company policies and procedures. 
11. Office Manager Support: Provide general administrative support, CONCUR, including ordering office supplies, managing office equipment, and handling incoming and outgoing mail. 

Requirements:

1. Education: Must currently be enrolled in a degree program; associate or bachelor’s degree preferred. 
2. Experience: Minimum of 01 year of administrative experience, preferably in a medical, pharmaceutical, or healthcare setting.  
3. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and experience with database management and electronic document management systems. 
4. Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with individuals at all levels.  
5. Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
6. Attention to Detail: Meticulous attention to detail and accuracy in all work.  
7. Confidentiality: Ability to handle sensitive and confidential information with discretion and professionalism.
8. Problem-Solving Skills: Ability to identify and resolve administrative issues effectively. 
9. Interpersonal Skills: Strong interpersonal skills and the ability to work effectively as part of a team.
10. Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
11. Proficiencyin Spanish and English (written and verbal) is highly desirable

#LI-AJ1 #LI-Hybrid

Datadog is seeking a Marketing Operations Manager to join our growing global Campaign Operations team, reporting to the Director of Campaign Operations. As the first Campaign Operations hire in the LATAM region, you’ll have the unique opportunity to shape and drive our regional email strategy. You’ll work closely with marketing partners to lead campaign execution, optimization, and performance reporting while helping to scale programs for a fast-growing business. This role offers significant autonomy and impact, along with close support from our global team and cross-functional collaborators.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead the development and execution of ad hoc and automated email programs in Marketo
• Segment and manage lead databases to ensure accurate targeting, including partitioning for co-marketing and partner contacts
• Oversee tagging, tracking, and lead flow processes for partner-sourced leads, proactively identifying risks and optimization opportunities
• Analyze and report on campaign performance to uncover insights, recommend improvements, and implement changes
• Partner with regional marketing and go-to-market teams to align campaign execution with strategic goals and best practices
• Stay up to date on email marketing compliance and legal regulations to ensure ongoing adherence

Who You Are:

• 3-5 years of experience in marketing operations, preferably in a B2B technology environment
• Hands-on expertise with marketing automation and CRM platforms; Marketo and Salesforce experience strongly preferred
• Familiarity with email development, HTML, and CSS
• Strong analytical skills with experience using reporting tools; knowledge of Tableau and SQL is a plus
• Excellent communication and project management skills, with the ability to collaborate across stakeholders and manage competing priorities
• Language proficiency in Portuguese and Spanish preferred

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

A Stone:

Somos muito mais do que uma empresa de maquininhas! A Stone é uma empresa de tecnologia e serviços financeiros focada no(a) cliente.

Nascemos com o propósito de ser protagonistas na transformação da indústria de pagamentos, servindo o(a) empreendedor(a) brasileiro(a) e transformando seus sonhos em resultados.

Somos a maior empresa independente de meios de pagamentos do Brasil, com mais de quinze mil pessoas espalhadas pelas cinco regiões do país,  em um cenário repleto de desafios e oportunidades. Valorizamos o trabalho em equipe, a flexibilidade, o desenvolvimento contínuo e os pensamentos disruptivos e incansáveis na busca de soluções para a nossa RAZÃO.

Nossa Cultura: 

Por aqui, vivemos nossa cultura no dia a dia, guiados por esses 5 pilares:

 ⚡Own It: Ter espírito de dono te faz conquistar a liberdade. Valorizamos a autonomia e a proatividade, somos responsáveis pelo o que entregamos e queremos sempre evoluir o nosso negócio. 

🎢Live the Ride: Faça. Feito é melhor que perfeito. Aprendemos com os erros e encaramos desafios como oportunidades de aprendizado.  

🎤No Bullshit: Agir com simplicidade. Somos pessoas práticas, sinceras e gostamos de feedbacks. Sabemos que às vezes vamos errar e contamos com essa transparência para evoluirmos. 

🤝Team Play: Se quer ir rápido, vá sozinho(a). Se quer ir longe, trabalhe em equipe. É sempre possível aprender com as outras pessoas e a colaboração é a chave do sucesso. 

💚The Reason: O cliente não tem razão, ele é a razão. Queremos gerar impacto para nosso(a) cliente, quando enxergamos a melhoria que causamos na vida dele(a), é que sabemos que fizemos uma boa entrega. 

O time de Compras:

O time de Compras Diretas atua como um parceiro de negócios, com foco na geração de valor por meio da identificação e alavancagem de oportunidades de saving em produtos, serviços e contratos de TI e Meios de Pagamento. Buscando melhoria contínua, temos como objetivo a abordagem orientada a dados, inteligência de mercado e colaboração com stakeholders internos, o time busca otimizar investimentos tecnológicos, fortalecer o posicionamento competitivo da empresa e assegurar a sustentabilidade das decisões de aquisição no longo prazo.

Como é ser um(a) Especialista de Compras

Principais responsabilidades: 

• Definir e executar a estratégia de suprimentos para as categorias sob sua responsabilidade, garantindo alinhamento com os valores e objetivos da empresa;
• Gerir categorias de alta complexidade e relevância estratégica, assegurando eficiência, qualidade e mitigação de riscos;
• Desenvolver e manter conhecimento aprofundado do mercado fornecedor e das dinâmicas comerciais relacionadas ao escopo de atuação;
• Atuar de forma próxima às áreas técnicas e operacionais, garantindo entendimento das demandas e impactos no negócio;
• Conduzir processos de negociação com fornecedores, buscando as melhores condições comerciais e contratuais;
• Identificar e implementar oportunidades de melhoria contínua em processos, ferramentas, sistemas e práticas de compliance;
• Garantir aderência às políticas internas, normas e requisitos regulatórios aplicáveis;
• Monitorar indicadores de performance (KPIs) e propor ações para otimização de resultados;
• Apoiar a tomada de decisão por meio de análises estratégicas e visão de mercado.

O que esperamos de você: 

• Ensino superior completo em Administração, Economia, Engenharias ou áreas correlatas;
• Desejável MBA em Gestão de Projetos, Gestão Empresarial ou áreas afins;
• Inglês avançado;
• Espanhol intermediário;
• Experiência em Suprimentos, com atuação em Strategic Sourcing e negociações contratos representativos de Cloud e Software;
• Sólida experiência com gestão de projetos, utilizando metodologias ágeis e tradicionais.

Qual será sua carga horária e local de trabalho?

• Modelo de Trabalho: Híbrido;
• Local: São Paulo ou Rio de Janeiro.

Nossos Benefícios:

🩺 Plano de Saúde e Odontológico

🏥 Hospital Virtual Verde: contamos com uma equipe médica multidisciplinar, terapeutas e um time de saúde disponível 24 horas por dia 7 dias por semana de forma rápida e prática

🥗 Vale Refeição e/ou Vale Alimentação - Sodexo

💪 Gympass

👶 Auxílio Creche - para crianças até  5 anos e 11 meses

💚 Seguro de Vida

🚗Vale Transporte 

🌴Convênio SESC

💰Salário Fixo 

💲Remuneração Variável (em alguns cargos) 

✏  Benefício Educação - Plataforma interna com acesso a diversos livros, podcasts, treinamentos e vídeo aulas visando o autodesenvolvimento (Studa e Biblioteca StoneCo)

Etapas do Processo Seletivo:

✍Inscrição: Aqui você começa a sua jornada conosco realizando seu cadastro e alguns testes. Fique tranquilo(a), nosso time analisará as informações do seu perfil e entrará em contato em breve. Boa sorte!

📞Entrevistas com o time de People: Este é o momento de nos conhecermos! Você terá um papo inicial com nosso time de recrutamento, com o objetivo de conhecer nossa cultura, estrutura e o desafio que está sendo proposto. 

🎯Entrevista com a Liderança: Nesta etapa vamos nos aprofundar nas suas hard skills! Geralmente essa etapa é composta por um papo sobre o desafio e um case com o objetivo de avaliar habilidades e competências técnicas específicas para a vaga. Além de te apresentar possíveis pares e liderança.

✅Check de Cultura: Nossa cultura é muito importante e está sempre presente no dia a dia! Aqui, você terá um papo com uma das nossas pessoas guardiãs da cultura, com o objetivo de nos conhecer e garantir que nossas crenças, nosso jeito de pensar e nossa visão de futuro estão alinhadas com o que você acredita e busca vivenciar.

🏁Feedback: Uma de nossas forças é a franqueza. Por isso, independente do resultado, iremos compartilhá-lo com você e alinhar os próximos passos.

E aí? Curtiu? Então, não deixa de se inscrever e #VemSerStone 💚🚀 

Aqui na Stone Co., valorizamos e procuramos as melhores pessoas para nos ajudar a melhorar a vida das pessoas empreendedoras do Brasil. Nosso sonho é do tamanho do universo e, se você se identifica com o nosso propósito, venha construí-lo com a gente! 

#LI-HYBRID (híbrido)

REQUISITOS MANDATÓRIOS

Experiência

• Mais de 4 anos de experiência em um ambiente global de operações de segurança corporativa.

• Mais de 5 anos de experiência prática com tecnologias de segurança de endpoints.

• Experiência na operação de ferramentas de segurança em ambientes multinacionais, com múltiplas localidades e grandes escritórios.

Habilidades Técnicas

Experiência prática com tecnologias de segurança de endpoints, incluindo:

• DLP (Microsoft 365 Compliance DLP, Palo Alto DLP).

• Antimalware/EDR (Palo Alto Cortex/Azure KQL).

• NAC, IDS/IPS.

• Familiaridade com plataformas SIEM e registro/monitoramento de segurança

• Experiência com ServiceNow, Atlassian ou ferramentas ITSM similares

• Conhecimento prático de plataformas em nuvem (AWS, Azure, GCP)

• Sólido conhecimento de programação segura, integração de sistemas e arquitetura de endpoints

DESCRIÇÃO TÉCNICA

Operações de Segurança de Endpoint

· Gerenciar e administrar soluções de segurança de endpoint corporativas, garantindo que as ferramentas sejam implantadas, configuradas, monitoradas e operem de forma eficaz.

· Administrar e aprimorar políticas, regras e padrões de segurança de endpoint em ambientes globais.

· Dar suporte e solucionar problemas de instalações e falhas de agentes de endpoint, incluindo escalonamento junto ao fornecedor quando necessário.

· Fornecer suporte de escalonamento para administradores juniores e equipes operacionais.

· Incidentes, Monitoramento e Colaboração.

· Interagir de perto com as equipes de SOC, Gerenciamento de Vulnerabilidades, Infraestrutura e Suporte a Desktops para gerenciar incidentes e conduzir a remediação.

· Apoiar a investigação e resolução de incidentes de segurança de endpoint, incluindo DLP, malware e violações de políticas.

· Colaborar com a equipe de SIEM para garantir que alertas, vulnerabilidades e tendências relacionadas a endpoints sejam analisados ​​corretamente.

· Diagnosticar e solucionar problemas complexos em endpoints, servidores, softwares e dispositivos de comunicação.

Governança, Relatórios e Entrega

· Garantir que os problemas, riscos e não conformidades identificados sejam relatados, monitorados e corrigidos de forma eficaz.

· Desenvolver e entregar relatórios de segurança semanais, mensais, trimestrais e anuais.

· Apoiar auditorias, testes de penetração e acompanhamento de correções.

· Manter documentação clara e precisa para ferramentas, automação e processos.

· Engajamento de Stakeholders e Melhoria Contínua.

· Colaborar com fornecedores, stakeholders internos e usuários finais para coletar requisitos e aprimorar soluções.

· Equilibrar prioridades concorrentes, mantendo os compromissos com os stakeholders.

· Atuar como um colaborador técnico confiável em uma organização global de segurança.

· Manter-se atualizado sobre ferramentas de segurança emergentes, abordagens de automação e melhores práticas.

REQUISITOS DESEJÁVEIS

Certificações

• CISSP, CCSP, CISM, SSCP ou certificação de segurança equivalente

ATRIBUIÇÕES

• Familiaridade com plataformas SIEM e registro/monitoramento de segurança.

• Experiência com ServiceNow, Atlassian ou ferramentas ITSM similares.

• Conhecimento prático de plataformas em nuvem (AWS, Azure, GCP).

• Sólido conhecimento de programação segura, integração de sistemas e arquitetura de endpoints.

• Forte capacidade analítica, de resolução de problemas e de solução de incidentes.

• Capacidade de trabalhar eficazmente em equipe Ambientes de alta pressão.

• Excelentes habilidades de comunicação e gestão de stakeholders.

• Excelentes habilidades de organização com capacidade de realizar múltiplas tarefas sem perder a atenção aos detalhes.

• Capacidade de se adaptar rapidamente a novas tecnologias e áreas de projeto.

O Especialista em Segurança é um membro fundamental da função de Segurança da Informação Global, responsável pela gestão operacional diária da segurança de endpoints e controles de segurança associados em um ambiente corporativo global. A função combina operações práticas de segurança de endpoints com ferramentas de segurança e melhoria de processos, apoiando a proteção eficaz do ambiente da Capco em conformidade com a Estrutura de Políticas de Gestão da Informação. O cargo pode se reportar ao CISO ou ao Líder de Segurança designado e trabalha em estreita colaboração com as áreas de Operações de Segurança, Gestão de Vulnerabilidades, Infraestrutura e Suporte de TI para garantir que os controles de segurança operem de forma eficaz, que os problemas sejam identificados precocemente e que as correções sejam implementadas de forma consistente.

POR QUE CAPCO:

Juntar-se à Capco significa ingressar em uma organização comprometida com um ambiente de trabalho inclusivo onde você é incentivado a #BeYourselfAtWork (Ser Você Mesmo no Trabalho). Celebramos a individualidade e reconhecemos que a diversidade e a inclusão, em todas as formas, são fundamentais para o sucesso. Acreditamos que todos trazem algo diferente, por isso adoraríamos saber o que o torna diferente!

SOBRE A CAPCO:

Na Capco promovemos uma cultura inclusiva. Valorizamos a diversidade em todas as suas expressões. 
Pensamos, em conjunto, sempre em ações diversas de inclusão e de responsabilidade social através de comitês internos geridos pela nossa comunidade interna, como os grupo de Mulheres, Pessoas Com Deficiência, Pessoas Negras, LGBTQIAPN+, Parentalidade, Gerações, entre outros.
Nossas oportunidades são trabalhadas para todos(as)!!!

#LifeAtCapco

PRÓXIMOS PASSOS:

• Se você está ansioso(a) para progredir sua carreira conosco, candidate-se e aguarde o contato de um de nossos recrutadores!

CONSUMER SALES MANAGER, LATAM SALES (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager based in Brazil to drive our retail strategy and execute in one of our most important and high-potential markets. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target LATAM countries. 
 
The ideal candidate will have a strong background in Retail sales within the consumer electronics, telecommunications, or technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of the LATAM, especially Brazil, retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.
 
Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!

RESPONSIBILITIES: 

• Define and execute comprehensive channel strategies for consumer (retail + online) sales, identifying target retailers, sales channels, and go-to-market approaches
• Identify, establish, and grow strategic relationships with key retail partners (e.g., electronics retailers, distributors, etc.) that enable an online and offline strategy
• Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities, and areas for improvement
• Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
• Successfully negotiate and close partnership deals between SpaceX and omnichannel (e.g., retail, niche resellers, B2B partners, etc.) customers
• Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within the LATAM broadband and retail sectors
• Work closely with marketing, product management, engineering, finance, compliance, and legal teams to ensure a cohesive and integrated go-to-market plan buttresses the LATAM business
• Serve as the primary point of contact for assigned retail customers, including but not limited to onboarding, account management, and long-term growth of the relationship and its revenue – especially focusing on:
  • Acting as an extreme owner of the assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules, and risks
  • Collaborating with cross-functional team (engineering, regulatory, business, planning, etc.)
  • Synthesizing complex information and making actionable recommendations to leadership
  • Collecting, communicating, and championing customer feedback to internally influence and steer programmatic and technical development required to maintain and grow consumer business in support of overall Starlink business goals

BASIC QUALIFICATIONS:

• Bachelor's degree in an engineering or business discipline; OR high school diploma/equivalency certificate and 6+ years of professional business development, sales, operations, engineering, or account management experience
• 3+ years of experience working with customers to support a technical product or service

PREFERRED SKILLS AND EXPERIENCE:

• Proven retail industry experience (consumer electronics, CPG, or FMCG preferred)
• Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across LATAM
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication and negotiation skills
• Demonstrated technical aptitude in a professional setting
• Familiarity with satellite communications and/or the Brazilian retail landscape, its key partners, sales cycles, and consumer purchasing behaviors
• MBA or master's degree with a business or engineering focused curriculum
• Fluency in Portuguese and Spanish

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% within the LATAM region

Hybrid

Full-time

Role Summary:

As a Sales Development Representative (SDR), you’ll be on the frontlines of our expansion across Latin America—helping businesses of all sizes solve key financial and operational challenges through Payoneer’s portfolio of global payment and financial services. You’ll identify and engage high-potential prospects, collaborate with Account Executives and Marketing to grow pipeline, and play a key role in expanding our reach across the region.

What You’ll Do

Pipeline Creation & Market Engagement

• Research and identify ideal customer profiles (ICPs) by industry, geography, and financial needs.
• Launch and optimize multi-channel outbound campaigns (calls, LinkedIn, email, video) based on intent signals, regional insights, and buyer personas.
• Tailor messaging for different use cases—cross-border payments, Workforce Management, FX management, capital solutions, cards, and beyond.

Qualify & Educate Prospects

• Conduct discovery calls to explore business models, payment challenges, cash flow needs, and growth goals.
• Position Payoneer’s value proposition based on regional context and competitor landscape.
• Surface opportunities, handle objections, and book qualified meetings for Business Development Managers -BDs- and/or Partnership Managers.

Cross-Functional Collaboration

• Work closely with Marketing to align campaigns with local trends and lead sources.
• Partner with Sales, Customer Success and Marketing to ensure seamless lead handoff, messaging consistency and nurturing.
• Share prospect feedback with Product, Legal, and Operations to inform roadmap and go-to-market priorities.

What Predicts Success in This Role

• You’re insight-driven: You don’t just pitch—you uncover real needs and connect the dots.
• You’re resilient: Rejection doesn’t slow you down; it motivates you to improve.
• You’re strategic: You tailor outreach by buyer role, region, and product interest.
• You’re curious and coachable: You seek to master our solutions and customer use cases.
• You’re collaborative: You thrive in a team-focused, fast-moving environment.

Success Metrics

• Weekly/monthly qualified pipeline generated
• Conversion rate from outbound efforts to qualified meetings
• Ramp time to full productivity (quota attainment)
• Call/email effectiveness (reply, connect, and booking rates)
• Account insights shared with Sales and Marketing

Who you are

• 2–4 years in an SDR/BDR role (preferably in fintech, SaaS, or B2B financial services).
• Track record of exceeding KPIs for outbound pipeline generation and qualified meetings booked.
• Experience working with SMBs, exporters, digital platforms, or financial decision-makers.
• Proficiency with outbound tools (Salesloft/Outreach, LinkedIn Navigator, Aircall, Salesforce).
• Native or fluent Portuguese or Spanish. Strong English required for internal communication.
• Based in Sao Paulo Brazil, or BUenos Aires, Argentina

#LI-AG3

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

As an Operational Risk Specialist with global scope, you will own and evolve Nubank’s operational risk framework across all geographies. This is a second line of defense role: you design the methodology, set the standards, and ensure regional teams and first-line stakeholders execute against them consistently. You are not the person running assessments in each market, you are the one defining how they are run everywhere.

Nu’s ongoing international expansion continuously adds new geographies, products, and regulatory contexts to the operational risk landscape. This role is the foundation of our ability to maintain a rigorous, consistent, and scalable op risk framework globally, and to bootstrap it effectively in every new market we enter.

You'll be responsible for

• Owning the global operational risk framework and methodology, setting the standards that local teams follow across all active markets and regulatory contexts.
• Defining and updating methodological guidelines, acting as the reference point for framework interpretation and application across geographies.
• Bootstrapping the op risk framework in new markets as Nu expands internationally, translating global methodology into local regulatory contexts.
• Coordinating with Business Control Officers and 1LoD stakeholders across all geographies to drive RCSA cycles, consolidate results, and provide independent review and challenge.
• Conducting independent oversight of operational risk data, RCSA submissions, and control environments across all BUs and geographies, without formal authority over the teams being assessed.
• Overseeing the identification, classification, and follow-up of operational risk incidents globally, ensuring root causes are investigated and corrective actions tracked to closure.
• Evaluating operational risk implications of new products, features, and processes at a global level, partnering with product and technology teams to integrate risk mitigation from the start.
• Preparing executive and Board-level reports on the global operational risk posture, and supporting regulatory interactions across multiple jurisdictions.

We are looking for a person who has

• Solid experience in Operational Risk Management in the financial services industry, with familiarity with risk frameworks.
• A generalist risk profile: comfortable covering a broad op risk scope across products, technology, and compliance, rather than being narrowly specialized in a single segment.
• Strong second line of defense mindset: able to challenge, govern, and provide independent oversight without owning execution, and comfortable operating without formal authority.
• Exceptional stakeholder management skills: able to align and influence 1LoD teams across multiple geographies, drive methodology adoption, and navigate cultural and regulatory differences.
• Analytical and data-driven: able to synthesize cross-geo risk data, identify patterns and inconsistencies, and translate findings into clear executive communication.
• Self-driven, ownership-oriented, and genuinely motivated to challenge the status quo, you thrive when the playbook doesn't exist yet and don't wait to be told what to improve.
• Advanced English and hands-on experience with AI tools and automations, going beyond basic usage to design workflows or build solutions that reduce manual work at scale.

Location for this opportunity (City, Country)

• São Paulo, Brazil 

Our Benefits

Chance of earning equity at NubankFood/ Meal Card (Vale-Refeição and/or Vale Alimentação)Public Transportation Commuting Benefit (Vale-Transporte)NuCare – Psychological, Financial and Legal Assistance ProgramLife InsuranceMedical PlanDental PlanNuLanguage – Language Course ProgramNucleo - Our learning platform of coursesExtended Parental LeaveDaycare AllowanceParental ConsultancyWork-from-home AllowanceGym Partnerships30 days of paid vacationRelocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

About Nubank

Nu is the world's largest digital banking platform outside of Asia, serving over 127 million customers across Brazil, Mexico, and Colombia. Guided by its mission to fight complexity and empower people, Nu caters to customers' complete financial journey — promoting financial access with responsible lending and transparency. Recognised by Time 100 Companies, Fast Company's Most Innovative Companies, and Forbes World's Best Banks, Nu is now entering its next growth cycle: accelerating internationalisation outside Latin America and expanding into new verticals beyond financial services.

About the Team

The People Analytics Technology Operations (PATO) team is redefining what People & Culture infrastructure looks like for a company operating at global scale with an AI-first mandate. We don't run HR software — we build the systems that make HR itself obsolete in its traditional form. Our work touches every Nubanker, every country, every moment of the employee lifecycle. We are the internal frontier lab for agentic people systems.

About the Role

Here is the core question this role exists to answer: if you were designing People & Culture infrastructure from scratch today — knowing that AI agents will run most operations, humans will audit rather than execute, and the channels and surfaces workers interact with don't fully exist yet — what would you build?

This isn't a rhetorical question. It's the actual brief.

The SaaS era of HR technology is being disrupted faster than most incumbents can adapt. Workday, SAP, ServiceNow — products built for a world of human workflows and form-based interfaces — are structurally ill-equipped for an agent-native operating model. The real competitive moat in this next era won't be features. It will be the depth of integration within a specific domain, and the quality of the data and reasoning layer that sits beneath it. We have the rare opportunity to build that solution — purpose-built for the People & Culture domain — inside one of the most technically ambitious companies in the world.

As Global People Data & Tech Director, you will lead the effort to design and build this from the ground up. You will define what the agentic HR stack looks like: the data models that make agents actually useful, the orchestration layer that lets them act with minimal human friction, the audit surfaces that let people stay in control without becoming bottlenecks, and the foundational platform that scales to 40+ markets without scaling the team that builds it. Agentic development practices aren't a side methodology here — they are how this organisation will operate. You build with agents, you build for agents, and your team stays lean precisely because of it.

This role isn't for someone who has deep experience with HR software. It's for someone who looks at HR software and sees an industry ripe to be rebuilt. You are a product and infrastructure thinker who happens to care deeply about the employee experience — and who has the technical depth and organisational leadership to translate that vision into production systems used by hundreds of thousands of people.

Key Responsibilities

Define the Agent-Native HR Stack

• Design the architecture for a People & Culture platform where agents are first-class citizens: capable of executing hiring, onboarding, payroll, compliance, and performance workflows with minimal human intervention.
• Define the human-in-the-loop model — which decisions require human review, through what interfaces, with what level of latency — so that oversight is meaningful rather than ceremonial.
• Identify and kill the workflows that should no longer exist at all.

Build the Data Foundation

• Architect the People data layer that will serve as the substrate for agent reasoning, predictive analytics, and LLM-powered insight generation for the next decade.
• Ensure the data model is jurisdiction-aware from day one — built to accommodate the legal, cultural, and operational variance of 40+ markets without requiring structural rework per country.
• Drive the transition from fragmented HR data silos to a unified, real-time, auditable data layer that agents and analysts can trust equally.

Build With and For Agents

• Apply agentic development practices to your own team's engineering process — using agents to write, test, review, and deploy code so that headcount does not scale linearly with product scope.
• Lead the development of real-time AI-powered employee experiences: intelligent copilots, proactive guidance systems, and autonomous support channels that resolve needs before they become tickets.
• Advance Nubank's application of large language models to unstructured People data — feedback, communications, performance narratives — turning qualitative signal into structured organisational insight.

Own the Platform Vision

• Define the comprehensive HR platform roadmap — what we build, what we integrate, and what we deliberately do not own — with a bias toward deep integration over broad coverage.
• Ensure the platform is designed for global scale from the start: multi-currency, multi-jurisdiction, multi-language, and operable across legal entities without per-country engineering investment.
• Bridge strategic vision with hands-on execution, staying close enough to the codebase and architecture to make credible decisions and earn the trust of your engineering team.

Lead the Organisation

• Build and lead a high-performing, deliberately lean team that punches well above its headcount because it builds and operates with agents.
• Develop senior technical leaders who can own domains end-to-end, reducing coordination overhead and enabling faster iteration.
• Foster a culture of intellectual honesty — one that questions inherited assumptions about how HR technology should work, and is willing to discard anything that doesn't hold up.

Qualifications & Skills

What We're Looking For

We are not looking for someone who has spent their career in HR technology. We are looking for someone who has built consequential software systems, who thinks seriously about agents and automation, and who is intellectually excited by the opportunity to apply that background to a domain that is fundamentally underbuilt.

Required

• 10+ years in software engineering and technology leadership, with demonstrated experience owning large-scale production systems from architecture through operation.
• Deep fluency in data architecture and data modelling — the ability to design canonical data structures that remain coherent as business complexity grows across jurisdictions and entity types.
• Hands-on experience building with or designing for agentic systems: familiarity with LLM-based reasoning, tool use, multi-agent orchestration, and the failure modes that come with autonomous execution.
• Experience leading platform or infrastructure products — systems used by other teams and applications, not just end users — with the taste and discipline that entails.
• Proven ability to scale impact without scaling headcount: through leverage, tooling, great architecture, and a culture that defaults to automation before process.
• Strong engineering management skills, including the ability to hire, develop, and retain senior technical talent and engineering leaders.

Valued

• Experience building products that operate across multiple legal jurisdictions — especially products where regulatory variance is a first-class design constraint, not an afterthought.
• Background in developer platforms, internal tooling, or B2B SaaS — contexts where you have thought carefully about API design, data contracts, and integration depth.
• Familiarity with the People & Culture domain — not as a practitioner, but as a product builder who has spent time understanding what HR teams actually do, where the friction lives, and what automation can and cannot replace.
• Experience operating within a high-growth technology company where ambiguity is the norm and the product surface changes faster than any roadmap.

Core Leadership Skills

• Business Acumen: Drives strategic alignment by reading market dynamics, spotting where incumbents are structurally vulnerable, and translating that into build-vs-integrate decisions with long-term leverage.
• Communication: Moves between technical depth and executive narrative fluently — able to defend architectural choices with an engineer and explain the same decision to a board.
• Agile Adaptability: Leads in conditions of genuine uncertainty, treating early product iterations as learning instruments and calibrating direction based on evidence rather than original conviction.

Role Details

Location:  São Paulo, Mexico City, Bogotá, or US (Palo Alto, Miami, or Virginia) | Location-Specific Disclosures

Reports To: Suzana Kubric, CHRO at Nubank

About Us

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Nubank was listed on the NYSE in 2021 and was recently named one of Time Magazine's 100 Most Influential Companies. For more information, visit www.nu.com.br.

About the Role

At Nubank, our Credit Card platform is the core of our global expansion. We are looking for a Staff Engineer to join our platform team as a technical anchor, ensuring our systems remain scalable and flexible as we maintain sustainable growth and innovation in the countries where we currently operate, while also launching into new international markets. You will play a vital role in evolving the architecture of one of our most complex and strategic products.

You will operate within a high-impact triad alongside Product and Management, focusing on long-term technical strategy and system health. As a hands-on technical leader, you will challenge the status quo, propose innovation and solve deep architectural problems, mentor and become a technical reference for our engineering team. Your work will directly enable millions of customers to access financial products via credit card worldwide.

Responsibilities

• Define and drive the long-term vision and strategy for the global architecture of the core credit card platform, ensuring exponential scalability and continuous evolution capability.
• Lead the strategic partnership with Product and Business leadership (C-level and VPs) to shape the medium and long-term technical roadmap and define the strategic OKRs and global impact KPIs.
• Act as a technical and cultural reference, defining the highest standards of engineering excellence, mentoring other Architects and Principal/Staff Engineers, and fostering a culture of innovation and accountability.
• Lead and resolve the most ambitious and high-risk technical challenges, intervening in critical performance or resilience bottlenecks and driving technical execution for solutions with multi-system and multi-country impact.
• Design and oversee the execution of complex system transformations (e.g., core banking migrations, replacement of legacy platforms) ensuring regulatory compliance in multiple jurisdictions and fiscal regimes, proactively mitigating risks.
• Communicate and defend the technical strategy eloquently and convincingly to the executive board and non-technical audiences, translating architecture decisions into business value and competitive advantage.

Required Qualifications

• Principal/Staff Engineer level experience or equivalent with an extensive and demonstrable history in architecting and scaling mission-critical, high-volume, and low-latency systems in global fintech or e-commerce environments.
• Expert proficiency (demonstrated in code and design) in multiple programming paradigms, with significant hands-on experience in functional programming (e.g., Clojure, Scala, Haskell) and reactive/event-based architectures.
• Proven ability to establish and lead the long-term technical strategy for entire platform ecosystems (not just isolated components), influencing the direction of multiple engineering groups.
• Deep and successful experience in navigating and defining the architecture in highly regulated financial environments (e.g., BACEN, FCA, SOX) and designing systems to meet data residency requirements and complex cross-border transactions.
• History of successfully leading and completing large-scale platform transformations (e.g., transition from monoliths to microservices mesh, migration of data centers or clouds), managing risks and operational impact.
• In-depth knowledge of credit card/payment systems design is a significant differential.

Nice to Have

• Experience with Clojure or similar functional languages.
• Proven interest or experience in leveraging AI to optimize engineering workflows.
• Deep domain knowledge of credit card processing or financial ledgers.

Location & Work Model

This role is based on a hybrid model at one of our Nubank offices in Brazil (São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte), the United States (Palo Alto, Durham, Washington D.C. or Miami), or Canada (Toronto).

Location-Specific Disclosures

Total compensation includes base salary, RSUs and benefits.
Toronto base salary range (CAD): $192.000 - $288.000
Palo Alto base salary range (USD): $230.400 - $288.000

Diversity & Inclusion / Equal Opportunity

At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need accommodations during the application or interview process, please let us know.

This offer is conditional on meeting all applicable regulatory eligibility requirements and successful completion of background checks.

Role Summary

Location: Sao Paulo, Brazil

Hybrid

Full-time

We’re looking for a highly motivated Customer Success Manager based in Sao Paulo, Brazil. The Customer Success Manager will be tasked with enabling SMBs and professional businesses in the region to pay and get paid globally with Payoneer’ s fast, flexible, secure, and low-cost solutions. The primary responsibilities will include working with our larger customers to co-build their growth strategy and increasing market penetration by adapting Payoneer’ s product and services portfolio. Additional responsibilities include implementing innovative initiatives for the longtail growth within the leading online verticals in the world. The ideal candidate is comfortable working in a very dynamic, challenging, multidisciplinary, and cross-functional environment to successfully build and implement our growth strategy in the region.

What you’ll do:

• Play an active role in building long-term relationships with Payoneer Partners in the LATAM Region; Portfolio of 80-100 accounts
• Engage the onboarding, retention and cross-selling to increase the payee population of the partners under their Portfolio
• Build a growth plan in sync w/ other customer success managers from Global Partners with local presence in LATAM to build a local agenda to improve Payoneer Brand Awareness and increase our share of pocket in the region
• Identify business opportunities, build the go to market plan, develop solutions that match customers’ needs and successfully implement the roadmap
• Be proactive to enhance our product portfolio for the region, working very close to Product and Marketing teams
• Be analytical to better understand business performance and find the “diamonds”. Ability to see the big picture, understand business key drivers and how they relate to each other to drive profitable growth
• Be entrepreneurial to develop what is needed to bring the opportunities onboard
• Build business success stories and case studies
• Drive events, below the line activities and represent Payoneer in industry forums to drive awareness

Who you are:

• 2+ years of account management, business development or other relevant experience in Fintech/payments industry
• Bachelor's degree, preferably in business or industrial engineering
• Fluent in English + Portuguese
• Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting economic and financial impacts
• Strong written and verbal communication skills
• Ability to present a business case to key stakeholders
• Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
• Record of accomplishment in meeting and exceeding business targets
• Ability to make decisions in a changing environment, anticipate future needs and drive results
• High level of organization, focus, and ability to work under pressure

Join the Payoneer Family - check out Our Values and apply today!

#LI-AB4

#LI-Hybrid

Role Summary

To achieve our mission to enable remote employment globally, we need to build a world-class product experience backed by our core Payments platform that is seamless, convenient, and reliable for our customers. We face new and exciting challenges every day and need your help to solve them. We are seeking a Legal Counsel – Employment to provide comprehensive legal guidance and support on various matters related to employee management.

The Legal Counsel - Employment (LATAM) will be reporting to the Director Global Employment and Workforce and would be a critical role in leading the labour & employment laws charter for Payoneer and WFM entities in the LATAM regions.

Prior Argentina employment law experience is mandatory. Exposure to other LATAM jurisdictions is a strong advantage.

Location – Buenos Aires, Sao Paulo or Mexico

What you’ll do

· Provide high-quality, practical employment law advice across the full employee lifecycle in Argentina, with the ability to support broader LATAM matters where relevant.

· Acting as the regional lead and subject matter expert for the region.

· Lead and support employee relations matters, including terminations, separations, disciplinary processes, and performance-related actions, ensuring risk-aligned outcomes.

· Advise on labour contracting and subcontracting compliance, ensuring ongoing adherence to regional regulatory requirements.

· Draft, review, and refine employment documentation, including employment agreements, separation and mutual termination letters, transfer/relocation documents, full and final settlement letters, and statutory HR policies.

· Contribute to the development and implementation of employment, HR, compensation, and workforce-structuring policies that align with local laws and business needs.

· Stay ahead of legal and regulatory changes across national and local employment laws, and translate updates into actionable guidance for internal stakeholders and clients.

· Collaborate closely with HR Ops, Payroll, Sales, GTM, Finance, and other internal teams to deliver coordinated, commercially aligned legal solutions.

· Support compensation and benefits reviews, ensuring alignment with statutory standards and market practices.

· Conduct legal research and prepare clear, business-friendly analysis on employment and labor law issues.

· Deliver training and guidance to internal teams and clients on employment law compliance, risk mitigation, and best practices.

· Support individual and large-scale workforce transitions, reorganisations, and restructuring, ensuring compliance with all legal requirements and documentation standards

Who you are 

· You hold a Bachelor’s degree in Law; a Master’s or LLM is an added advantage.

· You bring 5–6 years of hands-on experience in Argentinian employment and labor law. Experience supporting other LATAM jurisdictions is a strong plus.

· You have deep knowledge of Argentinian labor laws, regulations, case trends, and practical market practices.

· You understand the legal nuances of hiring, employee lifecycle management, workforce transitions, and separations.

· You have strong drafting skills and are experienced in preparing and reviewing employment agreements, HR policies, separation documentation, and related employment artefacts.

· You possess excellent analytical, research, and problem-solving abilities, with the ability to translate legal requirements into practical, business-aligned guidance.

· You communicate legal concepts clearly and confidently, partnering effectively with HR, business teams, and leadership.

· You can work independently, manage multiple matters simultaneously, and operate with sound judgment in fast-moving environments.

· Able to manage high volume case load.

· You have strong attention to detail, reliability, and a commitment to accuracy and compliance.

· You are proactive, adaptable, and comfortable navigating evolving laws, regulations, and business needs.

· Able to think outside of the box and interpret the law.

#LI-AG3

Your Impact

As the Regional Marketing Senior Director, you will:

• Architect and execute innovative marketing strategies to accelerate acquisition and retention, driving triple-digit growth in either:
  • Number of ICPs (Ideal Customer Profiles)
  • ARPU (Average Revenue Per User)
• Collaborate closely with Product and Operations to unlock new growth levers and ensure seamless execution across functions.
• Develop programs to drive growth & retention at scale for our mid-size customers.

What You'll Do

Growth Marketing Leadership & Strategy

• Own the regional marketing strategy to drive exponential growth across priority markets and verticals.
• Design and implement go-to-market plans in partnership with Product, Sales, and Operations.
• Develop and execute growth hacking initiatives, leveraging data-driven experimentation to scale acquisition and retention.
• Define and optimize regional playbooks for digital channels, lifecycle marketing, and vertical expansion.
• Lead a high-performing marketing team, fostering a culture of innovation, accountability, and impact.
• Build, track, and manage marketing budgets to ensure effective implementation of the strategy.

Performance & Pipeline Management

• Build, track, and forecast robust marketing pipelines; ensure strong lead generation, conversion, and quality.
• Develop a programmatic approach with always-on campaigns for sustainable growth.
• Establish and monitor KPIs, including:
  • New customer acquisition
  • Retention rates
  • ARPU growth
  • Campaign ROI
• Oversee digital acquisition channels, lifecycle campaigns, and territory-specific marketing actions.
• Demonstrate experience in paid, search, SEO, and AEO.
• Maintain strict KPI accountability, including generating Score-A leads for LATAM Sales Representatives.

Cross-Functional Collaboration

• Partner with Product and Operations to co-create and launch growth initiatives that drive measurable impact.
• Align with local leadership, Sales, Risk, and Compliance to remove friction points and accelerate customer activation.
• Serve as a key regional stakeholder, supporting local partnerships, PR, and ecosystem positioning.

Customer & Market Insights

• Be the voice of the customer in the region, bringing actionable market insights to inform positioning and product roadmap.
• Champion the Voice of Customer Program and leverage insights for continuous improvement.
• Develop persona-based insights, backed by data to guide value proposition and messaging.

Talent Development & Enablement

• Attract, hire, coach, and retain top marketing talent across LATAM.
• Provide ongoing training, mentoring, and support to help the team meet ambitious growth targets.
• Enable channels to engage with customers via a strong communication framework & tools.
• Drive a localized content strategy for 1:1 and 1:many communications.

What We’re Looking For

• 10+ years in B2B marketing leadership roles, ideally in fintech, tech, or large regional/global digital companies.
• Proven track record of triple-digit growth through innovative acquisition and retention strategies.
• Demonstrated expertise in growth hacking and data-driven marketing.
• Strong business acumen with the ability to quantify marketing impact.
• Experience collaborating with Product and Operations for cross-functional growth.
• Excellent communication skills in English and Spanish and/or Portuguese.
• Strong executive presence, emotional intelligence, and cross-cultural influence.
• Analytical mindset with experience using BI tools and performance dashboards.
• Ability and willingness to travel within the region.
• Experience in top-tier consulting firms, preferably in strategic planning or operational efficiency.
• Entrepreneurial spirit with strong ownership, initiative, and ability to thrive in dynamic environments.
• Experience using Martech tools and a drive to embrace AI.

Preferred but Not Required

• Marketing to SMBs and mid-market clients in cross-border trade or export services.
• Exposure to international payments, banking infrastructure, or global marketplaces.
• Experience managing distributed teams across multiple LATAM countries.

Why Join Payoneer?

• Join a mission-driven company with a global footprint, bold vision, and hypergrowth DNA.
• Enjoy autonomy to build, resources to execute, and a culture valuing curiosity, collaboration, and customer obsession.
• Shape the future of global commerce together.

#LI-AG3

Role Summary

Location: Sao Paulo, Brazil

Hybrid

Full-time

Payoneer is looking for a RevOps Lead to build and operate the targeting and data workflows that power our outbound engine. This role directly impacts pipeline and revenue by ensuring our sales teams target the right companies, with high-quality data and scalable workflows.

You don’t need to be an engineer, but you should be comfortable working with systems and tools, AI prompting, data, integrations, and automations.

What you'll do:

• Build and maintain outbound targeting logic and high-intent ICP lists using AI tools and a modern data stack (e.g., Clay)
• Analyze accounts and validate ICP fit using structured data and AI workflows
• Ensure outbound data quality by monitoring enrichment sources, fixing gaps, and improving coverage
• Ingest and structure data from registries, data providers, and partners
• Design and improve automations and workflows across Clay, CRM, and sales tools to reduce manual work and increase sales rep productivity
• Upload, deduplicate, and route leads in Salesforce and outbound tools
• Translate sales strategy into data fields and signals that enable personalization at scale
• Own CRM logic and hygiene for outbound processes
• Track performance, identify drivers of pipeline, and continuously improve targeting and outreach inputs

Who you are:

• 3+ years of experience in RevOps, Sales Ops, GTM Ops, or a similar analytical role
• Working knowledge of JavaScript or Python, with the ability to pull data from APIs (authentication, pagination, JSON handling), and ability to scrape websites into structured datasets.
• Experience with Salesforce & Excel.
• Experience supporting outbound sales or lead generation programs.
• Analytical, technically curious, systems thinker who enjoys automations and process improvement

What could set you apart (nice to have):

• Working knowledge of PowerBI
• Working knowledge of SQL
• Experience with Clay
• Experience working with outbound sales tools and enrichment platforms
• Experience working with APIs, no-code automation tools, or data integrations

#LI-AB4

#LI-Hybrid

Role Summary

Location: Buenos Aires, Argentina

Hybrid

Full-time

Payoneer is looking for an energetic and ambitious Partnerships Manager in Latin America – based in Buenos Aires – who takes ownership to the highest level, can learn quickly in a fast-paced environment and to grow new and existing partner accounts through effective executive engagement. You will drive new partners, manage an existing portfolio, and handle the end-to-end partner management in collaboration with other team members. Working in a dynamic business environment, you will be responsible for identifying and collaborating with the potential partners to drive acquisition and expansion of Payoneer reach.

In addition to being adept at both business development and account management, the ideal candidate should possess strong analytical skills to create programs and processes to enable the channel partnerships function to grow at scale. This role is will report to the regional head of partnerships.

What you’ll do: 
•    Build and grow a strong network of partners and affiliates to utilize Payoneer’s platform and products; commercial cards, sending and receiving of payments
•    Uncover new verticals.
•    Build partnerships and relationships that drives acquisition of clients across numerous verticals, eg, Knowledge Based Services, Remote Working, Ecommerce, Fintech, and Advertising
•    Contribute strategic depth in driving business analysis and market development activities in the region
•    Represent Payoneer at partner events and industry shows

Who you are: 
•    Bachelor’s degree, preferably in business administration or engineering
•    5+ years of experience in business development or partnerships
•    Fluent in English and Spanish
•    Experience in data analysis, deal making, partnerships, managing relationships and creating new opportunities.
•    Strategic thinking and independent thought coupled with ability to drive business end-to-end and execute
•    Strong written and oral communication skills
•    Excellent quantitative skills to quickly and accurately analyze complex information / data to draw conclusions and insights in clear written and oral communications
•    Flexibility to travel

 Not a must but a great advantage:
•    Experience in Fintech, payments, foreign exchange
•    Knowledge of growth hacking tactics

#LI-AG3

#LI-Hybrid

What you’ll do: 

• Develop safety critical software components for Archer’s flight control system.
• Participate in planning, design, scheduling, prioritizing, and tracking the project.
• Work with system engineers to decompose item requirements into high level and low level software requirements in compliance with DO-178C.
• Work with a multi-disciplinary team to develop and integrate the complex hardware/software flight control system.
• Development of software plans, processes & guidelines
• Software requirements decomposition, analysis, definition, and traceability
• Software design and development, performance, risk, safety, operation and cost optimization trade studies, and lead / conduct design reviews
• Software analyses, requirements-based testing, and structural coverage analysis
• Contribute to the continuous improvement of our processes to increase safety and efficiency
• Archer Brazil is based in Sao Paulo, but this role is remote friendly anywhere in Brazil

What you need:

• 5+ years of experience in a flight control software or a related field
• Bachelor of Science in Electrical Engineering, Computer Engineering, Computer Science, or related degree
• Proficiency with C/C++
• Experience with MATLAB/Simulink
• Fluency with widely used scripting languages like bash and Python 
• Experience developing software complying with safety standards like DO-178C or ISO 26262 to high criticality levels (DAL-A/B)
• Understanding of communication standards and protocols (RS-422/485, CAN, ARINC-429, AFDX, Ethernet, TCP/IP, etc…)
• Familiarity with debuggers and lab instruments such oscilloscopes and bus analyzers
• Experience with Model Based Software development and certification (DO-331) 
• Excellent organizational and communication skills Bonus qualifications
• Experience with VHDL and/or Verilog development
• Familiarity with modeling tools like UML or SysML
• Knowledge of Real Time Operating Systems (RTOS) and multi-threading
• Experience in Linux
• Experience with DO-254 
• Experience with tools qualification (DO-330)

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy.

Opportunity

We are hiring a Senior Staff or Principal Engineer to support driving the technical vision and execution for Nubank’s Digital Ecosystem division, with initial focus on NuPay, Ads & Rewards and Insurance. This is a division‑level leadership role: you will work with exceptional engineers (including staff engineers), lead cross‑org architectural decisions, negotiate trade‑offs with product/finance/legal, and enable scalable delivery of high‑impact products (checkout & wallet, advertiser platform and benefits hub, and 1‑click insurance products).

2026's vision and (how this role contributes) 

In 2026 we will transform the Digital Ecosystem into a place where customers discover advantages, pay effortlessly and feel protected, and where merchants grow through data‑driven integrated partnerships. Our priorities are: (1) elevating app quality, (2) deepening customer engagement with contextual and personalized experiences, (3) making Nubank the preferred payments partner and growth engine for merchants, and (4) ensuring scalable, compliant, and financially healthy foundations. This role will own the technical plan to deliver that vision across NuPay, Ads & Rewards and Insurance.

Mission design and operationalize the 2–3 year technical end‑state for the Digital Ecosystem so that:

• NuPay scales to become the de facto checkout and wallet for Nubank customers (TPV ×2 by Dec/26; wallet >3M MAU),
• Ads & Rewards delivers the Advantages Tab, a performant advertiser platform and Ads POC with merchants, and drives material ecosystem revenue,
• Insurance launches and scales high‑quality one‑click complements (Mobile Insurance Relaunch, Pix Protegido evolution), while maintaining aggressive SLOs, strong observability, controlled TCO and an elevated engineering culture.

Core responsibilities

• Support defining the division’s technical end‑state (2–3 years): architecture, shard/partition strategy, migration path (one‑stack) and explicit trade‑offs (cost × latency × availability).
• Co-own availability and performance: set SLIs/SLOs, error budgets, runbooks, incident playbooks and an observability strategy that supports merchants with strict SLAs.
• Support Ads & Rewards platform design: advertiser platform (audience & campaign management), decision/bidding service, real‑time vs batch decisioning, measurement & attribution (ROAS/incrementality), and minimise impact on app UX.
• Drive NuPay ↔ Ads integration for aspirational purchases: real‑time underwriting, multi‑source funding, take‑rate modelling, card‑on‑file / wallet flows and onboarding for flagship merchants.
• Enable Insurance delivery: technical enablement for one‑click products, partner integration and governance (e.g., Chubb), migration to subscription/billing platform where applicable, and app quality improvements (TTFD, dashboards, NPS).
• Support one‑stack discovery and phased migration: balance platformization with pragmatic delivery and tech‑debt management to avoid blocking growth.
• Catalyse product quality culture: introduce and operationalize Product Quality Reviews, drive app excellence rituals, and ensure UX/technical quality are considered across the product lifecycle.
• Mentor and grow engineering leaders and staff engineers; run RFCs, tech talks and post‑mortems; design career paths and enable managers to deliver cross‑BU initiatives.
• Represent the division in cross‑org negotiations and external partner discussions (merchants, partners, regulators), aligning stakeholders and escalating risks proactively.
• Track and report technical impact against business metrics and engineering health indicators.

Key business & engineering metrics you will influence

• NuPay: TPV growth (2× by Dec/26), wallet MAU (>3M), share‑of‑checkout (SoC), p99 latency and availability for merchant traffic.
• Ads & Rewards: ad revenue targets (material ecosystem revenue), ROAS / iROAS / incrementality, CTR, Ads POC results (≥2 merchants), Advantages Tab / Shelves Platform launch.
• Insurance: one‑click complements GWP target (R$493M EOY), product NPS (>60 targets), churn reduction via billing/tolerance changes.
• Engineering health: Engineering Stability Index (ESI), App Quality Score, incident frequency/severity, time to integrate new partners.

Challenges and opportunities (what you’ll own)

• World‑class app quality & Magic App MVP: raise engineering and product expectations, and deliver first‑layer Magic App experiences (Advantages Tab, widgets, contextual flows such as AIPB).
• Real‑time decisioning and aspirational financing: enable low‑latency ads decisioning and NuPay real‑time underwriting for extended financing while preserving app performance.
• One‑click Insurance at scale: deliver MIR (no IMEI) and Pix Protegido evolution, dedicating energy to one‑click complements and partnering with Chubb while retaining monitoring/control.
• Capture offline transactions: accelerate NuPay NFC wallet adoption as an offensive play to reach ~3M MAU and increase offline SoC.
• Platform & compliance foundations: complete SPB integration, advance One‑Stack Project, meet Magic App and regulatory mandates, and ensure resilient, cost‑effective infra.

What you’ll find in the team

• High‑calibre engineers, including staff engineers and experienced engineering managers.
• Complex, high‑impact problems at scale: large merchant integrations, real‑time decisioning, strict SLOs and multi‑partner dependencies.
• Autonomy to shape architecture, product quality rituals and the division roadmap, plus the responsibility to align delivery across product, infra, legal and commercial stakeholders.

What you’ll navigate

• Heavy cross‑BU dependencies (Global Platforms, Nubank+, UV, Marketing) requiring strong stakeholder orchestration.
• Regulatory changes (SPB/BCB) that may force re‑architecture or open‑scheme decisions.
• Dependence on third‑party vendors (wallet SDKs, insurance partners) and partner infra limitations.
• Balancing rapid commercialization and monetization with fraud/credit loss control and sustainable unit economics.
• Trade‑offs between accelerating one‑stack migration and accepting short‑term technical debt to preserve delivery velocity.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the Team

The Enterprise Risk Management squad sets the global standards for how Nubank identifies, assesses and manages risk across the enterprise – spanning operational, compliance, technology, conduct and other non‑financial risks, and strongly interfacing with financial risk areas (credit, market, liquidity, capital, treasury).

As part of the ERM Methodology Team, you will sit at the intersection of risk, product and platform: shaping global frameworks, embedding them into data and systems, and scaling them with AI‑enabled workflows so that ERM becomes both a competitive advantage and an enabler of safe growth across products, portfolios and geographies. You will be a reference for methodology decisions, influencing senior stakeholders across multiple lines of defense and risk types.

What you'll do

• Own the end‑to‑end design and evolution of ERM methodologies, ensuring coherence across programs and geographies.

• Ensure ERM methodologies connect across risk types (e.g., operational, compliance, technology, conduct, model, financial/credit where relevant) and support a consistent view of the risk profile.

• Translate methodological requirements into GRC platform, product and data specifications, partnering with Platform and engineering teams to build scalable, intuitive workflows.

• Lead the global standardization of global ERM methodologies while enabling smart local adaptations to meet regulatory expectations in each geo.

• Design and drive the integration of ERM programs in new geos, ensuring that new launches start already aligned with group‑level risk standards and governance.

• Define and embed AI/agent use‑cases into ERM workflows (e.g., risk/control suggestions, narrative pre‑population, quality checks), with clear human‑in‑the‑loop governance.

• Use AI and analytics to monitor quality and consistency of methodologies, surfacing insights and opportunities for continuous improvement.

• Partner with risk leaders (financial and non-financial risks), CRO teams, risk stewards and 1LOD to ensure strong adoption and practical usability of ERM frameworks in day‑to‑day decision making.

• Represent ERM methodologies in governance and decision forums.

• Create and refine key risk and performance indicators for ERM programs, enabling better visibility on program effectiveness, maturity and trends.

• Communicate clearly and regularly about ERM methodology initiatives and projects with a wide variety of stakeholders (risk teams in different countries, financial risk functions, internal audit, leadership, product and platform).

What we're looking for (Minimum qualifications)

• Solid experience in Enterprise Risk / Operational Risk / Non‑Financial Risk, with hands‑on ownership of at least one major program or framework (RCSA, control testing, Issue Management, NP&F or equivalent enterprise‑level framework).

• Proven track record as a senior individual contributor leading complex risk initiatives end‑to‑end, from design to rollout, with limited oversight.

• Experience working in multi‑geo or global environments, balancing global standards with local regulatory expectations.

• Strong ability to translate risk methodologies into systems and data (platform requirements, data models, workflow design) in partnership with engineering and product.

• Demonstrated stakeholder management and influence without formal authority, especially across product, risk, compliance and platform/engineering teams.

• Comfort working with data and analytics (e.g., querying datasets, interpreting dashboards, defining metrics) to guide decisions on methodology and program performance.

• Experience defining and tracking metrics, SLAs and KPIs for risk/controls or governance processes.

• Strong written and verbal communication in English, including the ability to explain complex risk concepts to non‑experts.

Nice to Have

• Prior experience in ERM, operational risk, internal controls in financial services or fintech.

• Previous work in designing frameworks, methodologies and governance for risk (financial and/or non‑financial), influencing multiple lines of defense and senior stakeholders across geos.

• Exposure to AI/ML or advanced analytics applied to risk, controls, data quality or governance (e.g., LLMs, anomaly detection, smart suggestions).

• Experience working closely with platform / GRC / risk systems (e.g., JIRA‑based workflows, custom risk platforms, governance tooling).

• Familiarity with regulatory expectations for risks and governance in Brazil and/or other key markets, including reading requirements and translating them into practical frameworks.

• Background in high‑growth tech/fintech environments, navigating the tension between speed, innovation and robust risk management.

Benefits

• Chance of earning equity at Nubank

• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• NuCare – Psychological, Financial and Legal Assistance Program

• Life Insurance

• Medical Plan

• Dental Plan

• NuLanguage – Language Course Program

• Nucleo - Our learning platform of courses

• Extended Parental Leave

• Daycare Allowance

• Parental Consultancy

• Work-from-home Allowance

• Gym Partnerships

• 30 days of paid vacation

• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

As a Senior Resilience Specialist, you will be the senior owner of two of the most critical resilience programs at Nubank, governing and evolving our Business Continuity and Crisis Management frameworks across all geographies. This is a second line of defense role with global scope: you design the methodology, govern its execution, and ensure regional teams and first-line stakeholders deliver against it. In Crisis Management, you coordinate the institutional response when it matters most, working alongside senior leadership in real time under pressure.

Nu’s ongoing international expansion multiplies the regulatory and operational demands on both programs. This role is the foundation of our ability to scale resilience globally without losing rigor or regulatory credibility.

You'll be responsible for

• Owning the global BCM framework, methodology, and policy, including BIA, OCP, testing standards, ensuring alignment with international frameworks and local regulatory requirements across all active markets.
• Coordinating the annual BCM cycle across all geographies, partnering with 1LoD stakeholders to drive execution, consolidate results, and identify gaps.
• Cascading the global methodology to new markets as Nu expands internationally, adapting to local regulatory contexts while maintaining consistency and rigor.
• Monitoring open BCM issues and action plans globally, escalating critical risks to leadership and ensuring timely remediation.
• Owning the Institutional Crisis Protocol globally, criteria, flows, tooling, and training, keeping it current across all geographies and aligned with organizational changes.
• Monitoring internal and external signals for potential crisis events and leading Pre-Crisis + Crisis coordination end-to-end: Game Plan, stakeholder alignment, and post-event retrospectives.
• Acting as the orchestrator during crisis events, coordinating different teams from Technology, CX, Legal, Compliance, Products and Communications without direct authority, ensuring consistent action and messaging under pressure.
• Reporting crisis program metrics and maturity indicators to leadership, tracking protocol effectiveness and driving continuous improvement.

We are looking for a person who has

• Solid experience in Business Continuity Management and Crisis Management in environments where downtime is not an option, such as financial services, fintechs, or any industry where operational failure has immediate and direct impact on customers.
• Experience coordinating institutional crisis responses: managing multi-stakeholder scenarios under pressure, working directly with senior leadership during high-severity events, and keeping the group focused when the stakes are high.
• Strong second line of defense mindset: able to challenge, govern, and provide oversight without owning execution, and comfortable operating without formal authority over the teams you depend on.
• Analytical profile: ability to read and interpret data in real time, extract what matters, and translate it into clear, actionable insights for executive audiences.
• Exceptional stakeholder management skills: able to align and influence teams from multiple functions across geographies, de-escalate tension, and drive decisions in ambiguous situations.
• Self-driven and ownership-oriented: you take full accountability for your programs, don't wait to be told what to improve, and thrive in fast-paced, cross-functional environments.
• A genuine drive to challenge the status quo — not satisfied with 'we've always done it this way' and always looking for better approaches.
• Hands-on experience building AI-powered tools and automations, someone who goes beyond using AI to actually designing workflows, agents, or portals that reduce manual work at scale.
• Advanced English: you will operate daily in English with stakeholders across all geographies, present to global leadership, and represent Nu to international regulators.
• Clear and concise communication at executive level, both written and oral. You can take a complex risk situation and explain what matters and what needs to happen in two paragraphs.

Location for this opportunity (City, Country)

• São Paulo, Brazil 

Our Benefits

Chance of earning equity at NubankFood/ Meal Card (Vale-Refeição and/or Vale Alimentação)Public Transportation Commuting Benefit (Vale-Transporte)NuCare – Psychological, Financial and Legal Assistance ProgramLife InsuranceMedical PlanDental PlanNuLanguage – Language Course ProgramNucleo - Our learning platform of coursesExtended Parental LeaveDaycare AllowanceParental ConsultancyWork-from-home AllowanceGym Partnerships30 days of paid vacationRelocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Explore how we build technology at Nubank:

🔗 building.nubank.com.br ↗

🎥 youtube.com/@building.nubank ↗

🎧 Listen to our stories on Spotify ↗

P-1412

Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP.

Job Overview:

We are seeking a highly skilled Frontline Senior Technical Solutions Engineer with over 10 years of experience to join our Platform Support team. This role is pivotal in delivering exceptional support for our Databricks Data Intelligence platform, addressing complex technical challenges, and ensuring the seamless operation of our data solutions. As a frontline engineer, you will be the primary point of contact for critical issues, working closely with both internal teams and customers to resolve high-impact problems and drive platform improvements.

Key Responsibilities:

• Frontline Support: Serve as the primary technical point of contact for escalated issues related to the Databricks Data Intelligence platform. Provide expert-level troubleshooting, diagnostics, and resolution for complex problems affecting system performance and reliability.
• Customer Interaction: Engage with customers directly to understand their technical issues and requirements. Provide timely, clear, and actionable solutions to ensure high levels of customer satisfaction.
• Incident Management: Lead the resolution of high-priority incidents, coordinating with various teams to address and mitigate issues swiftly. Conduct thorough root cause analyses and develop preventive measures to avoid recurrence.
• Collaboration: Work closely with engineering, product management, and DevOps teams to share insights, identify recurring issues, and drive improvements to the Databricks Data Intelligence platform.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation on support procedures, known issues, and solutions. Contribute to internal knowledge bases and create training materials to assist other support engineers.
• Performance Monitoring: Monitor and analyze platform performance metrics to identify potential issues before they impact customers. Implement optimizations and enhancements to improve platform stability and efficiency.
• Platform Upgrades: Manage and oversee the deployment of Databricks Data Intelligence platform upgrades and patches, ensuring minimal disruption to services and maintaining system integrity.
• Innovation and Improvement: Stay abreast of industry trends and advancements in Databricks technology. Propose and drive initiatives to enhance platform capabilities and support processes.
• Customer Feedback: Collect and analyze customer feedback to drive continuous improvement in support processes and platform features.

Qualifications:

• Experience: Minimum of 8 years of hands-on experience in a technical support or engineering role related to Databricks Data Intelligence platform, cloud data platforms, or big data technologies.
• Technical Skills:  A deep understanding of Databricks architecture and Apache Spark™, along with experience in cloud platforms like AWS, Azure, or GCP, is essential. Strong capabilities in designing and managing data pipelines, distributed computing are required. Proficiency in Unix/Linux administration, familiarity with DevOps practices, and skills in log analysis and monitoring tools are also crucial for effective troubleshooting and system optimization.
• Problem-Solving: Demonstrated ability to diagnose and resolve complex technical issues with a strong analytical and methodical approach.
• Communication: Exceptional verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.
• Customer Focus: Proven experience in managing high-impact customer interactions and ensuring a positive customer experience.
• Collaboration: Ability to work effectively in a team environment, collaborating with engineering, product, and customer-facing teams.
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree or relevant certifications are highly desirable.

Preferred Skills:

• Experience with additional big data tools and technologies such as Hadoop, Kafka, or NoSQL databases.
• Familiarity with automation tools and CI/CD pipelines.
• Understanding of data governance and compliance requirements.

Why Join Us?

• Innovative Environment: Work with cutting-edge technology in a fast-paced, innovative company.
• Career Growth: Opportunities for professional development and career advancement.
• Team Culture: Collaborate with a talented and motivated team dedicated to excellence and continuous improvement.

P-1520

Sr. Technical Escalation Manager

Note: this is a hybrid role and requires ~3 days in the office in São Paulo-SP.

At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world’s leading data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.

As a Technical Escalation Manager, you will be responsible for coordinating efforts to resolve critical customer issues, customer-impacting situations, and major incidents. You will work with multiple internal teams (engineering, product management, Customer Success Engineering, and Support) and external partners to effectively resolve these customer-impacting situations.

The impact you will have here:

• Manage support escalation in partnership with engineering, product management, Customer Success Engineering, Support, Customers, and Partners until resolution.
• Achieve customer satisfaction by ensuring incidents or escalations (and related cases)  are well and fully documented with the timely execution of action items.
• Create and execute a data-driven customer recovery plan for every escalation and incident that is addressed.
• Utilize business and technical skills to manage customer escalations, coordinate meetings and deliverables, and analyze trends and patterns for reporting purposes.
• Use data, metrics, and feedback to inform operational and tactical decisions that improve incident and escalation management.
• Coordinate all necessary resources to fast-track and resolve new incidents and escalations from customers with a clear and detailed plan.

What are we looking for?

• A minimum of 5 years of experience in customer support, escalation, SRE, or incident management is required.
• Excellent contextual interpretation and writing skills, as well as the ability to effectively summarize and communicate to both technical and business audiences.
• Experience with a "Distributed big data Computing" environment,  SQL-based databases, as well as data warehousing and ETL technologies such as Informatica, DataStage, Oracle, Teradata, SQL Server, and MySQL.
• Linux/Unix administration skills, networking, and Hands-on Cloud experience with AWS, Azure, or GCP are required.
• Experience working cross-functionally with support, engineering, product management, and directly with customers; ability to deeply understand product and customer personas.
• BS or Master's, or PhD in Computer Science or Computer Engineering, or related Engineering field.

P-351

This role requires candidates to be based in or near São Paulo, Rio de Janeiro or Brasilia, Brazil.  Candidates from other locations will not be considered.

Mission:

We are looking for an experienced pre-sales professional with a successful track record helping large enterprises become more data-driven. Working with the Enterprise Account Executive (AE), the Solutions Architect defines and directs the technical strategy for our largest and important accounts, leading to more widespread use of our products and deeper adoption of ML & AI. You will lean upon your solid background in value selling, technical account management and technical leadership to maximize success in these accounts. While you work with a team that includes hands-on resources who will build proofs of concept and demonstrate Databricks' products, you need to be technical and must understand the relevance and application of ML & AI within a range of use cases important to critical accounts.

The impact you will have:

• You work with 1-5 clients as the main technical voice for Databricks.
• You lead your customers on a transformational journey, helping them to evaluate and adopt Databricks as part of their strategy
• You implement the technical strategy in the account, in close understanding of the strategy.
• You build a movement of technical champions within the account.
• You align technical strategies around Databricks solutions.
• You provide structured mentorship for other team members.
• Gain the respect of your peers based on your experience, insight, and contributions.

What we look for:

• Proficiency at establishing virtual customer collaboration, and leading them to ultimate success within the account.
• Experience working very large (> $1m ARR), global accounts.
• Form relationships with executives and influencers.
• Present a convincing point-of-view to important decision-makers that leads them down a path of success.
• Technical in big data, data science and cloud.
• An ability in data-driven business transformation, and driving change with data.
• {Nice to have} - Databricks Certification

About the Team: Our Technical Support Engineering team is the backbone of our customer success, providing expert assistance and driving efficient solutions to complex technical challenges. We're a collaborative group of problem-solvers, passionate about delivering exceptional support and fostering strong relationships with our customers. Working within a global environment, we value teamwork, innovation, and a commitment to continuous improvement.

Responsibilities:

• Work as the primary point of contact for all tickets in your name
• Act as an escalation point for the Technical Support and Technical Account Management team
• Analyze and troubleshoot incidents with a one-touch resolution mindset
• Interpret customer questions on product usage and provide detailed and timely answers
• Write detailed and thorough escalation notes for sending tickets to senior engineering teams
• Perform routine follow-ups and ticket management via email and the case management system
• Write and maintain the internal and external knowledge bases
• Communicate with customers and internal parties about existing tickets and identify common patterns
• Provide feedback to management about improvements to processes and procedures

Minimum Qualifications:

• 3+ years of professional experience in a Technical Support role within software and/or technology.
• Exceptional communication skills, both written and verbal, with the ability to clearly convey complex technical concepts to diverse audiences (technical and non-technical, internal and external) in a business-to-business setting.
• Proven experience in in-depth software troubleshooting, demonstrating a customer-centric approach, a strong sense of ownership, and the ability to maintain a positive and collaborative attitude within a global technical support environment
• Ability to create and maintain comprehensive technical documentation, including knowledge-base articles, how-to guides, and troubleshooting guides.
• Understanding of networking fundamentals, including TCP/IP, routing, subnets, firewall rules, and proxy connectivity, coupled with the ability to utilize system-level tools for network troubleshooting and validation of open ports.
• Experience with RESTful APIs, their usage, and how they are leveraged in corporate environments
• Experience of AI
• Proficient in navigating and performing basic tasks within a Linux Shell in a professional enterprise environment

Preferred Qualifications: 

• Experience reading or writing code with a strong preference for Python.
• Ability to effectively analyze application logs and data sets to extract relevant information for troubleshooting and resolving technical issues.
• Ability to build cURL commands and use them as a troubleshooting tool
• Experience with TLS and Certificate troubleshooting
• Basic understanding of and experience with SAML
• Experience with database platforms and ability to troubleshoot reading from databases
• Experience with the following platforms:
  • MongoDB
  • Docker
  • OpenVPN

#LI-MDI

#Remote

P-1351

As a Geo Hunter Account Executive on Databricks' LATAM team, you are an accomplished sales professional experienced in selling to a multi-industry territory in Brazil. You know how to sell innovation and change through customer vision expansion and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to Customers and System Integrators. Always looking for new opportunities, you will close new accounts while increasing consumption and creating new workloads in existing accounts. Along with the chance to close exciting deals and solve meaningful problems, we also offer accelerators above 100% quota attainment.

You will report to the Regional Director of Enterprise Sales.

The impact you will have:

• Present a territory plan within first 90 days
• Meet with CIOs, IT executives, LOB executives, Program Managers, and other important partners
• Close both new accounts and existing accounts
• Identify and close quick, small wins while managing longer, complex sales cycles
• Exceed activity, pipeline, and revenue targets
• Track all customer details including use case, purchase time frames, next steps, and forecasting in Salesforce
• Use a solution-based approach to selling and creating value for customers
• Promote Databricks' enterprise cloud data platform powered by Apache Spark™
• Ensure 100% satisfaction among all customers
• Prioritize opportunities and applying appropriate resources
• Build a plan for success internally at Databricks and externally with your accounts.

What we look for:

• Native Portuguese-speaker with strong English language skills.
• You have previously worked in an early stage company and you know how to navigate and be successful
• Field sales experience within big data, Cloud, and SaaS sales
• Prior customer relationships with CIOs, program managers, and essential decision makers
• Simply articulate intricate cloud technologies
• 3+ years of relevant full-cycle Sales experience exceeding quotas
• Success closing new accounts and increasing consumption spend in existing customers.
• Understanding of Apache Spark™ and big data preferable
• Bachelor's Degree

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The role

As the AML & Screening leader for the Sao Paulo hub, you will execute Adyen’s global financial crime compliance strategy and drive the continuous enhancement of controls that safeguard our banking products, acquiring flows, issuing programs, and capital underwriting. In close partnership with Fraud, Risk, Product, Compliance, and global operations teams, you will translate regulatory expectations, data, and intelligence into scalable, intelligence-led solutions that strengthen the end-to-end merchant risk lifecycle. Your leadership will directly enable Adyen’s growth by ensuring a secure, trusted, and compliant platform for merchants worldwide, operating in strong counterbalance and collaboration with Fraud prevention to deliver holistic FinCrime coverage.

What you’ll do

• Lead, develop, and scale a high-performing AML & Screening team (10 FTE), ensuring clear ownership, structured workflows, strong coaching, and a culture of accountability and continuous improvement.
• Oversee complex AML and sanctions investigations end-to-end, including transaction analysis, customer due diligence, adverse media review, escalation handling, and SAR recommendations across acquiring, issuing, banking, and capital products.
• Monitor emerging AML, sanctions, and FinCrime typologies and regulatory developments, translating insights into improved controls, risk coverage, and operational readiness.
• Implement and continuously enhance AML & Screening policies, procedures, and controls across transaction monitoring, sanctions screening, investigations, escalation, and regulatory reporting, aligned with Fraud and broader FinCrime strategy.
• Drive operational excellence using data insights, automation, quality assurance, and root-cause analysis, while partnering cross-functionally to deliver scalable monitoring and detection capabilities.
• Build team capability through hiring, performance management, training, mentorship, and clear communication that supports professional growth and sustained high performance.
• Provide performance visibility through outcome tracking, senior stakeholder reporting, audit and regulatory support, and execution of global AML & Screening priorities.

Who you are

• 6+ years of experience in AML, Screening, or broader Financial Crime within a financial institution, PSP, issuing bank, or fintech, including demonstrated people-leadership skills.
• Proven leader with a track record of building, mentoring, and motivating high-performing teams, driving accountability, development, and a strong performance culture.
• Strong analytical and problem-solving capability, able to interpret complex data, identify risk trends, and make sound, risk-based decisions in a KPI-driven environment.
• Experienced in designing scalable processes, controls, and operational improvements, while managing investigations and screening activities with precision and attention to detail.
• Effective communicator and collaborative partner, comfortable operating in fast-moving global environments, presenting to senior stakeholders, and adapting to evolving priorities; payments or FinTech experience preferred and willingness to travel internationally as required.
• Payments, banking, or FinTech experience is strongly preferred.
• Full professional proficiency in English with clear written and verbal communication skills; able to present insights to senior stakeholders.
• Willingness to travel internationally as required.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Sao Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The role

As a FinCrime leader (referred to at Adyen as an AML & Screening leader) for the Sao Paulo hub, you will execute Adyen’s global financial crime compliance strategy and drive the continuous enhancement of controls that safeguard our banking products, acquiring flows, issuing programs, and capital underwriting. In close partnership with Fraud, Risk, Product, Compliance, and global operations teams, you will translate regulatory expectations, data, and intelligence into scalable, intelligence-led solutions that strengthen the end-to-end merchant risk lifecycle. Your leadership will directly enable Adyen’s growth by ensuring a secure, trusted, and compliant platform for merchants worldwide, operating in strong counterbalance and collaboration with Fraud prevention to deliver holistic FinCrime coverage.

What you’ll do

• Lead, develop, and scale a high-performing AML & Screening team (10 FTE), ensuring clear ownership, structured workflows, strong coaching, and a culture of accountability and continuous improvement.
• Oversee complex AML and sanctions investigations end-to-end, including transaction analysis, customer due diligence, adverse media review, escalation handling, and SAR recommendations across acquiring, issuing, banking, and capital products.
• Monitor emerging AML, sanctions, and FinCrime typologies and regulatory developments, translating insights into improved controls, risk coverage, and operational readiness.
• Implement and continuously enhance AML & Screening policies, procedures, and controls across transaction monitoring, sanctions screening, investigations, escalation, and regulatory reporting, aligned with Fraud and broader FinCrime strategy.
• Drive operational excellence using data insights, automation, quality assurance, and root-cause analysis, while partnering cross-functionally to deliver scalable monitoring and detection capabilities.
• Build team capability through hiring, performance management, training, mentorship, and clear communication that supports professional growth and sustained high performance.
• Provide performance visibility through outcome tracking, senior stakeholder reporting, audit and regulatory support, and execution of global AML & Screening priorities.

Who you are

• 6+ years of experience in AML, Screening, or broader Financial Crime within a financial institution, PSP, issuing bank, or fintech, including demonstrated people-leadership skills.
• Proven leader with a track record of building, mentoring, and motivating high-performing teams, driving accountability, development, and a strong performance culture.
• Strong analytical and problem-solving capability, able to interpret complex data, identify risk trends, and make sound, risk-based decisions in a KPI-driven environment.
• Experienced in designing scalable processes, controls, and operational improvements, while managing investigations and screening activities with precision and attention to detail.
• Effective communicator and collaborative partner, comfortable operating in fast-moving global environments, presenting to senior stakeholders, and adapting to evolving priorities; payments or FinTech experience preferred and willingness to travel internationally as required.
• Payments, banking, or FinTech experience is strongly preferred.
• Full professional proficiency in English with clear written and verbal communication skills; able to present insights to senior stakeholders.
• Willingness to travel internationally as required.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Sao Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the team

Be part of the SOx Team, contributing to continuous improvements in the IT General Controls (ITGC), Automated and IT-dependent controls environment at Nubank. The team ensures compliance with SOx requirements and international frameworks (e.g., COSO, COBIT, PCAOB standards), partnering with Engineering, Information Security, IAM, Platform, Data, Controllership, Finance, and Product squads to guarantee that technology processes and components supporting financial reporting are properly designed, operated, and evidenced.

We act as 2nd Line of Defense for SOx, challenging and supporting 1LoD teams in the correct and efficient execution of internal controls in line with Nubank’s Internal Controls and SOx IT Methodology.

About the role

As a SOx IT Specialist, you will be a senior individual contributor and subject-matter expert for IT controls over financial reporting, with strong autonomy and influence across multiple domains and countries.You will:

• Own and lead the assessment of the company’s SOx IT control environment, focusing on Logical access management, Change management, IT operations, automated controls, IT-dependent manual controls, and cybersecurity.

• Drive scoping and risk assessment of IT components (third‑party applications, internal services/microservices, automations, infrastructure, datasets, notebooks, etc.) that are relevant to ICFR, applying Nubank’s SOx IT scope methodology.

• Perform and review walkthroughs and design assessments for ITGCs, IT-dependent controls, automatic controls, challenging control design, coverage of risks, and evidence quality.

• Plan and execute Tests of Design (ToD) and Tests of Effectiveness (ToE) for IT controls.

• Coordinate remediation and action plans with Engineering, InfoSec, IAM, and business teams, ensuring robust root-cause analysis, sustainable fixes, and timely closure of IT control deficiencies and audit findings.

• Act as primary counterpart for external auditors and Internal Audit on SOx IT topics (scope, methodology, sampling, exceptions, deficiencies), supporting walkthroughs, evidence requests, and technical discussions.

• Contribute to the continuous improvement of SOx IT methodology, templates, and guidelines (e.g., sampling, population completeness, IPE standards, quality review checklists).

• Help design and challenge IT control automation and monitoring (e.g., control bots/Controlinhos, dashboards, alerts) to increase coverage and reduce manual effort and error risk.

• Mentor and support junior analysts on ITGC concepts, testing techniques, documentation standards, and interaction with tech squads, raising the overall quality bar of the team.

• Promote synergy and governance between SOx, Engineering, InfoSec, IAM, Controllership, and other stakeholders through routines, trainings, workshops, and forums focused on IT controls.

Basic Qualifications

• 6+ years of experience in IT Audit, IT Risk, IT Compliance, or SOx IT (e.g., Big 4, internal audit, financial institutions, fintechs, or tech companies).

• Solid knowledge of SOx 404, PCAOB standards, COSO, and main IT control frameworks (e.g., COBIT, NIST), especially as they relate to ICFR.

• Proven hands-on experience with IT General Controls over:

• Logical access (IAM, SSO/IdP, SoD, privileged access, user lifecycle);

• Change management (code review, approvals, segregation of duties, emergency changes);

• IT operations (job processing, interfaces, monitoring, incident/problem management).

• Experience assessing IT controls in cloud and modern architectures (e.g., AWS, microservices, APIs, data platforms, CI/CD pipelines).

• Experience with enterprise/SaaS applications relevant to financial reporting (e.g., ERP such as SAP/Oracle, HR/Payroll, Treasury, core banking/ledger, reconciliation tools).

• Experience evaluating SOC 1 Type 2 reports, complementary user entity controls, and their impact on SOx.

• Strong ability to analyze technical evidence (logs, configurations, scripts, SQL/queries, access listings) and connect it to control objectives and financial risks.

• Excellent skills in structuring and documenting workpapers (narratives, flowcharts, RCMs, ToD/ToE, conclusions) in English.

• Fluent English (written and spoken), able to lead discussions and defend positions with external auditors and global stakeholders.

• Strong communication and organizational skills, and the ability to work independently.

Preferred Qualifications

• Experience working in multicultural teams across different countries and time zones.

• Previous experience in digital bank, fintech, or technology‑driven environments, with exposure to microservices, event‑driven architectures, and DevOps practices.

• Hands-on experience with identity and access management tools (e.g., Okta or similar), cloud platforms (e.g., AWS), and version control/CI-CD tools (e.g., GitHub, pipelines).

• Experience with process and control improvement, including automation, use of data/analytics for testing, or control monitoring solutions.

• Comfort in reading, interpreting, and analyzing data (e.g., SQL, notebooks, dashboards) to support control testing and investigations.

• Previous experience in Big 4 and/or regulated financial institutions.

• Knowledge of business operational processes.
  

Benefits

• Chance of earning equity at Nubank

• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• NuCare – Psychological, Financial and Legal Assistance Program

• Life Insurance

• Medical Plan

• Dental Plan

• NuLanguage – Language Course Program

• Nucleo - Our learning platform of courses

• Extended Parental Leave

• Daycare Allowance

• Parental Consultancy

• Work-from-home Allowance

• Gym Partnerships

• 30 days of paid vacation

• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

CSQ227R226

The Lead Engagement Manager delivers measurable impact for our LATAM customers in the Professional Services organization. You will own and independently scope multi-quarter, highly complex initiatives to solve problems with no clear precedent, operating with high autonomy in high-stakes environments.

The impact you will have:

• Regional Impact: Drive excellence at the Region level, contributing to team-level booking targets and consumption goals.
• Complex Problem Solving: Navigate complex regional, regulatory, or market-specific complexities across multiple countries.
• Mentorship: Coach and support junior Engagement Managers, acting as a go-to resource for peers on complex projects.
• Sales Strategy: Shape account strategy to align with client goals and lead the sales of complex Professional Services & Training (PS&T) offerings.
• Strategic Relationships: Establish and maintain strategic relationships with senior customer stakeholders across multiple engagements.

What we look for:

• 10+ years of leadership experience in Professional Services.
• Expert-level understanding of PS&T offerings and the ability to customize solutions for complex environments.
• Proficient thought leadership, increasingly viewed as an external expert in the industry.
• Participate in the hiring process to attract top-tier talent. 
• Expertise in Databricks architecture, ecosystem, and strategic account planning.
• Ability to travel up to 25-50% as required.
• Proficiency in both Portuguese and English

• You will ensure new customers have an excellent experience by providing technical assistance early in their journey
• You will become an expert on the Databricks Platform and guide customers in making the best technical decisions
• You will work directly with multiple customers concurrently to provide technical solutions.

• Undergraduate degree or higher in Computer Science, Information Systems, or relevant experience
• 3+ years experience in a customer-facing technical role in pre-sales, professional services, consulting or customer success.
• Experience in one or more of the following:
• Solid understanding of the end to end data analytics workflow
• Excellent time management and prioritization skills
• Knowledge of public cloud platforms AWS, Azure or GCP would be a plus
• Knowledge of a programming language - Python, Scala, or SQL
• Knowledge of end-to-end data analytics workflow
• Hands-on professional or academic experience in one or more of the following:
• Data Engineering technologies (e.g., ETL, DBT, Spark, Airflow)
• Data Warehousing technologies (e.g., SQL, Stored Procedures, Redshift, Snowflake)
• Excellent time management and prioritization skills
• Excellent written and verbal communication, in English and Portuguese
• Bonus
  • Knowledge of Data Science and Machine Learning (e.g., build and deploy ML Models).
  • Databricks certification(s)

FEQ227R86

Mission

Reporting to a Director, Field Engineering, the Manager, Field Engineering will help lead a team of Solutions Architects (SAs) for the of Databricks’ Field Engineering team in Latam. You will lead and promote a dynamic team focusing on enterprise software, big data/analytics, data engineering, data science, data warehousing and generative AI. Leading the technical sales team, you will partner with Sales (and other Field Engineering technical  segments)  to increase revenue and help customers become wildly successful. You'll scale and maintain an outstanding Field Engineering team that is efficient in its operations to help accelerate Databricks' growth in the market.

The Impact You Will Have

• You will hire, train, and grow a team of Solutions Architects for a company in high-growth mode.
• Make your customers extremely successful with Databricks and provide outsized value to their businesses.
• You will maintain a robust hiring pipeline at all times.
• Establish relationships across the business to make your customers and team successful.
• Keep your team of SAs ahead of the technical curve. An SA adds value by maintaining advanced knowledge of the technology stack. You will make sure that your team is continuously learning and working to provide our customers with the most comprehensive solutions for their needs

What We Look For

• Proven experience building and leading technical pre(or post)-sales teams - hiring, on-boarding, and enabling pre(or post)-sales professionals
• 10+ years of experience in the data space with a technical product (i.e. data warehousing, big data, machine learning, or more recently with generative AI).
• Trusted advisor to technical executives that guide strategic data infrastructure decisions.
• Lead a team through best practices for technical qualification, technical validations, architecture discussions, and product demonstrations.
• Establish and foster external partnerships with systems integrators (SIs) and independent software vendors (ISVs) that maximize and accelerate client success.
• Strong understanding of consumption-driven business models and the recipes for long term growth and success
• Experience hiring candidates that continually raise the bar, ramping them up to be successful, and promoting into larger roles.
• Create a positive morale for the team and help foster a working relationship between Field Engineering, Sales, and other important internal cross-functional teams.
• Experience working cross-functionally with other teams such as Sales, Product Management, Engineering, and Customer Success.
• Must be technical enough to earn the trust of Engineering talent and leadership at Databricks.
• Demonstrated architectural influence. Able to influence and review complex architectures; guiding your team and customers towards ideal solutions - that scale.

GAQ326R449

Location: This position will be based in either San Jose, Costa Rica or Sao Paulo, Brazil.  This will be a hybrid role with in-office expectations. 

About the Role:

Databricks is seeking a qualified Attorney to join Databricks growing commercial legal team. You will be the first attorney hired to provide direct legal support to our growing commercial business in the Latin America (LatAM) region. Reporting to the Director, Assistant General Counsel, you will negotiate Master Cloud Services Agreements (MCSA), DPAs, NDAs, SOWs, and other contract terms relevant to our business (e.g., AI Terms). 

You have a minimum of 4+ years of relevant commercial legal transactional experience with direct experience operating in the LatAM region. You have meaningful experience negotiating complex SaaS commercial transactions and strong knowledge/experience counseling on legal issues related to data privacy, information security, artificial intelligence, and intellectual property, including open source software.

What You Will Do

• Negotiate, draft, and close MCSAs with LatAM prospects and customers, ensuring compliance with data privacy, information security, and regulatory requirements.
• Partner with cross-functional teams locally and at HQ  (sales, finance, product, compliance) to drive revenue-generating transactions while mitigating risks.
• Help maintain and update our legal agreements, ensuring that terms and internal policies are positioned to continue enabling rapid revenue growth and maintaining long-term stability for the company.
• Serve as a solutions-oriented legal business partner by providing pragmatic, sound legal counsel to internal Databricks clients and our growing customer base based on your understanding of local, regional requirements, Databricks' technology, product portfolio, information security architecture, and data privacy/compliance policies.
• Support company OKRs, strategic initiatives, and special projects across the legal team.

What We Look For 

• Minimum of four (4) years of technology transactions experience, either at a law firm and/or in-house Attorney role.
• Fluency in Portuguese and Spanish; native speakers preferred.
• Relevant commercial transactional experience working for and/or supporting cloud-based software companies, including an understanding of consumption/commit-based business models and the quarterly sales cadence.
• Demonstrated experience drafting, negotiating, and closing complex software sell-side transactions.
• Proven ability to successfully navigate and counsel on complex legal issues while balancing and/or mitigating material risk.
• Able to prioritize competing demands and be responsive to client expectations in a fast-paced environment within a limited time period. 
• Outstanding written and verbal communication skills.
• Growth mindset, strong attention to detail, excellent critical thinking, and problem-solving abilities.
• Teaming approach with a focus on building a strong interlock with clients, business partners, and key stakeholders.

P-1333

We’re looking for a Business Development Representative to represent Databricks to prospective customers. This role is perfect for a sales professional early on in their career, looking to help scale out a game-changing enterprise software company and develop their sales career. Reporting to the Sales Development Manager, you will be part of a dynamic team of like-minded individuals and have the opportunity to really make a difference in a budding regional team.

The impact you will have:

• Partner with the wider sales team to develop territory strategy, build pipeline, and drive adoption
• Helping to Identify potential Databricks use cases to help grow consumption within customer/prospect accounts
• Self-starter, eager to learn and develop on solution selling, Big Data & AI
• Problem solver, strong communicator, and ability to learn technical sales
• Be customer-centric. Provide a great customer experience for Databricks’ prospective customers
• Maintain active inbound and outbound communications with prospects using creative follow-up, including personalized email, cold calling, and social selling

What we look for:

• 2+ years of sales or business development experience
• Ability to understand technical concepts and a genuine enthusiasm for technology
• Determination and courage to succeed and lean in to build the next best enterprise software company
• Consistent, measurable over-achievement in past experiences
• Curiosity and hunger to learn and stay up-to-date about the big data/AI industry
• Desire to build a career in technology sales
• A high degree of ownership and grit

P-993

Mission 

As a Data & AI Technical Solutions Engineer, you play a critical role by helping customers debug and maintain stable production data pipelines, AI workflows, and more using the Databricks platform.  You will develop product expertise in a couple of areas by advising a broad set of customers and use cases across those technologies.  You will collaborate with other teams at Databricks to deliver an excellent customer experience - whether that’s product engineering teams or technical account team members.  TSE’s have proven production troubleshooting and optimization experience to help our customers’ workloads run smoothly and to achieve their strategic objectives using the Databricks’ platform.  Reporting to a TSE manager - you will be part of a world class global support engineering organization for Databricks, known for your technical depth and delivering impeccable customer service.

The impact you will have:

• Be the first point of contact for customer production issues - provide initial analysis, troubleshooting, and resolution for data engineering and AI workloads. 
• Deep Dive into code-level analysis of customer workloads to address issues related to Databricks products - including Spark core internals, Spark SQL, Delta, DLT, and Model Serving.
• Provide excellent customer support - be knowledgeable and empathetic in customer communications over email and video, act with a sense of urgency to find mitigations and solutions, diffuse escalations during incidents and be proactive at helping prevent future customer problems.   
• Help make the Databricks products simpler to use and customer production environments more stable - such as through coordinating with Engineering and Backline Support teams to identify areas for product improvements. 
• Develop expertise in productionizing systems in Databricks and share your knowledge by contributing to wikis and other technical documentation to be used internally or externally by customers and partners.

What we look for: 

• Minimum of 6 years of experience in designing, building, testing, and maintaining Python/Java/Scala based applications in typical project delivery and consulting environments. 
• Experience with SQL databases or data warehouses (such as Oracle, Teradata, SQL Server, MySQL) and ETL technologies (such as Informatica, DataStage, Talend, Fivetran). 
• 3 years of hands-on experience in developing two or more Big Data technologies such as Spark & Hadoop, Lakehouse architecture - such as Delta, Data Ingestion, Data Streaming applications, or ML/AI applications for industry use cases. 
• Hands-on experience in performance tuning and troubleshooting of Data and AI applications at production scale - including query optimization, memory management, garbage collection, and heap/thread dump analysis. 
• Prior Support or customer facing experience is not required for this role, but the ability and desire to develop excellent customer service skills is.
• Preferrable: Hands-on experience with public cloud (AWS or Azure or GCP).
• Technical degree or the equivalent experience.

About us 

Nubank was founded in 2013 with the mission of fighting complexity to empower people in their daily lives by reinventing financial services. Today, we are one of the largest digital banking platforms in the world, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our careers page: https://international.nubank.com.br/careers/ 

About the team 

The Governance, Risk and Compliance (GRC) team enables Nubank to remain compliant with legal, regulatory, and internal requirements, while continuously identifying, classifying, and monitoring risks and providing strategic insights and performance evaluation to leadership.

The GRC squad collaborates with multidisciplinary teams to align our technology security strategy with Nubank’s overall business objectives, ensuring that identified risks are mitigated and that risk-based decision-making is enabled within and beyond the IT & Security Business Unit.

About the role

You will be responsible for acting as a technical reference in security, certifications, and internal controls, serving as a bridge between engineering, risk, audit, and business stakeholders.
You will define strategies, support risk-based decision-making, and ensure that security and compliance requirements are effectively embedded into processes, systems, and products.

Key responsibilities

• Act as a senior technical and governance reference across security, certifications, risk, and internal controls, influencing strategy.
• Identify control gaps and improvement opportunities in technical procedures required for certification and recertification processes  (e.g., ISO 27001, PCI-DSS).
• Develop and maintain strong partnerships with business and technical leaders to orchestrate audits, assessments, and remediation plans in a risk-based and scalable way.
• Collaborate with technical teams to define action plans that ensure adherence to regulatory requirements and internal policies.

• Conduct assessments of internal controls, ensuring adherence to internal policies, legal requirements, and industry standards.
• Identify gaps and improvement opportunities in the internal controls landscape and lead control reviews, ensuring timely resolution of issues.
• Work closely with Risk teams to align on the mitigation of identified risks.
• Support responses to audit requests, regulatory inquiries, and due diligence from business partners.

• Partner with Engineering, Product, IT, and global teams to integrate compliance and security requirements into processes and systems.

• Define and monitor KRIs and KPIs, delivering forward-looking, data-driven insights to senior management and Committees.
• Drive continuous improvement and scale, simplifying processes and strengthening Nubank’s Security Maturity as the company grows globally.

Qualification Requirements

• Solid experience in information security, with strong knowledge of frameworks such as PCI-DSS, ISO 27000 family, NIST, and similar.
• Prior experience with security certification processes and/or internal controls, compliance, and audit support.
• Excellent executive communication skills, capable of translating complex topics into clear, actionable insights for senior leadership and committees.
• Experience operating in regulated and global environments, including interaction with auditors and regulators.
• Bachelor’s degree in Engineering, Technology, Security Information, Risk Management or related fields.
• Familiarity with using AI and automation (e.g., machine learning, generative AI, or LLM-based tooling) to enhance security compliance use cases.
• Knowledge of the regulatory landscape relevant to financial services, such as SOx, BACEN, CVM, CNBV, ANBIMA, SEC, and related regulations.
• Hands-on experience with cloud environments (e.g., AWS, GCP) and implementing security controls in these contexts.
• Advanced English (written and verbal) required.

Nice to have Requirements

• Relevant certifications such as CRISC, CISA, Security+, CISSP, or CISM are considered a strong plus.

International experience is highly desirable.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

About us 

Nubank was founded in 2013 with the mission of fighting complexity to empower people in their daily lives by reinventing financial services. Today, we are one of the largest digital banking platforms in the world, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our careers page: https://international.nubank.com.br/careers/ 

About the team 

The Governance, Risk and Compliance (GRC) team enables Nubank to remain compliant with legal, regulatory, and internal requirements, while continuously identifying, classifying, and monitoring risks and providing strategic insights and performance evaluation to leadership.

The GRC squad collaborates with multidisciplinary teams to align our technology security strategy with Nubank’s overall business objectives, ensuring that identified risks are mitigated and that risk-based decision-making is enabled within and beyond the IT & Security Business Unit.

About the role

You will be responsible for acting as a technical reference in security, certifications, and internal controls, serving as a bridge between engineering, risk, audit, and business stakeholders.
You will define strategies, support risk-based decision-making, and ensure that security and compliance requirements are effectively embedded into processes, systems, and products.

Key responsibilities

• Act as a senior technical and governance reference across security, certifications, risk, and internal controls, influencing strategy.
• Identify control gaps and improvement opportunities in technical procedures required for certification and recertification processes  (e.g., ISO 27001, PCI-DSS).
• Develop and maintain strong partnerships with business and technical leaders to orchestrate audits, assessments, and remediation plans in a risk-based and scalable way.
• Collaborate with technical teams to define action plans that ensure adherence to regulatory requirements and internal policies.

• Conduct assessments of internal controls, ensuring adherence to internal policies, legal requirements, and industry standards.
• Identify gaps and improvement opportunities in the internal controls landscape and lead control reviews, ensuring timely resolution of issues.
• Work closely with Risk teams to align on the mitigation of identified risks.
• Support responses to audit requests, regulatory inquiries, and due diligence from business partners.

• Partner with Engineering, Product, IT, and global teams to integrate compliance and security requirements into processes and systems.

• Define and monitor KRIs and KPIs, delivering forward-looking, data-driven insights to senior management and Committees.
• Drive continuous improvement and scale, simplifying processes and strengthening Nubank’s Security Maturity as the company grows globally.

Qualification Requirements

• Solid experience in information security, with strong knowledge of frameworks such as PCI-DSS, ISO 27000 family, NIST, and similar.
• Prior experience with security certification processes and/or internal controls, compliance, and audit support.
• Excellent executive communication skills, capable of translating complex topics into clear, actionable insights for senior leadership and committees.
• Experience operating in regulated and global environments, including interaction with auditors and regulators.
• Bachelor’s degree in Engineering, Technology, Security Information, Risk Management or related fields.
• Familiarity with using AI and automation (e.g., machine learning, generative AI, or LLM-based tooling) to enhance security compliance use cases.
• Knowledge of the regulatory landscape relevant to financial services, such as SOx, BACEN, CVM, CNBV, ANBIMA, SEC, and related regulations.
• Hands-on experience with cloud environments (e.g., AWS, GCP) and implementing security controls in these contexts.
• Advanced English (written and verbal) required.

Nice to have Requirements

• Relevant certifications such as CRISC, CISA, Security+, CISSP, or CISM are considered a strong plus.

International experience is highly desirable.

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

The WORK:

Ripple is growing its Global Compliance team and seeks to hire a Compliance Manager (AML/CTF Compliance Officer) in its Brazilian entity. The candidate will be passionate about leading and improving Ripple Brazil's compliance program. Additionally, the role will focus on operationalizing Ripple Brazil's digital currency exchange & payments activities, including working closely with the Regulatory Compliance team on local license initiatives.

WHAT YOU'LL DO:

• Act as the designated AML/CTF Compliance Officer under the AML Law.
• Implement and develop the compliance programs in Brazil, ensuring the execution of effective and appropriate controls that reflect the business’ inherent risks and regulatory requirements.
• Develop policies, procedures (in both English and Portuguese), and risk assessments for new products and services, and work closely with Regulatory Compliance personnel to obtain local registrations and authorizations.
• Under the direction of the Head of Financial Crimes Compliance, build local compliance operations that align with local requirements and represent Ripple in front of the Central Bank of Brazil and COAF.
• Implement risk-based Know Your Customer (KYC), transaction monitoring, and watchlist screening.
• Support Global Compliance conducting KYC reviews of Group customers.
• Establish relationships with the local Responsible Managers as well as relevant internal teams (Product, Business Development, Sales, Engineering) to ensure that any financial crimes compliance queries are responded to in a timely manner and that such teams operate in accordance with local regulatory requirements and industry standards.
• Work with Global Compliance leadership to develop strategic plans and ensure the timely completion of critical initiatives and key goals.
• Prepare periodic reports to local Senior Management, the Board of Directors, and Ripple Group committees to create awareness of all relevant compliance matters.
• Coordinate, prepare and submit periodic and ad-hoc regulatory reports to the Central Bank of Brazil and COAF.

WHAT YOU'LL BRING:

• 7+ years of AML/CTF and sanctions experience in a financial services firm regulated by the Central Bank of Brazil. 
• Experience with digital currency exchanges and payments compliance program management.
• Strong operational knowledge in building and running a sound compliance program, with hands-on knowledge and an understanding of regulatory requirements for payment institutions in Brazil.
• Ability to effectively present on AML/CTF and sanctions topics to internal and external parties. This includes senior management, regulatory bodies, auditors, and banking partners.
• Ability to provide practical, strategic and business-oriented advice.
• Proven track record to coordinate multiple concurrent projects.
• Strong written and verbal communication skills; at ease communicating and presenting to senior management.

WHAT YOU'LL DO

As a Business Systems Operations Specialist, you will be a crucial member of the Business Systems team. You will be responsible for managing the timely activation, provisioning, and deactivation/deprovisioning of our customers' Braze dashboard instances, as well as associated Braze products and services, and governing access to various features of the Braze platform. Your role ensures that our customers have the right tools and access to features to maximize their engagement strategies in a timely manner. Additional responsibilities may include analyzing customer data, playing a key role in the team’s day-to-day operations and initiatives, leading projects, and identifying process improvement opportunities.

Key responsibilities:

• Customer Dashboard Management: activate and deactivate customer dashboard instances as per the requirements and ensure seamless transitions
• Feature Access Governance: oversee and manage access to various features within the Braze platform, ensuring compliance with customer contracts and internal policies
• Internal Operational Support: provide timely and effective support to internal stakeholders regarding platform access and feature availability, as well as other day-to-day operational support that may be required to drive value to both internal and external customers
• Cross Team Alignment: work closely with our Product, Finance, Sales, Support Engineering, Customer Success, Services, and Engineering teams to ensure customer needs are met and platform configurations are optimized, aligned to customer contract start and end dates
• Documentation Creation: maintain accurate records of customer instances and feature access, ensuring all changes are documented and auditable
• Process Adherence and Improvement: identify opportunities for process improvements, automation, and efficiency, and contribute to the development of best practices for platform activation and feature access management
• Training & Education: assist in training internal teams on platform access and feature management processes

• Customer centricity: possess a customer-centric mindset - ability to appreciate the criticality of timely and accurate provisioning and deprovisioning of customers
• Attention to Detail: High level of accuracy in managing platform configurations and customer data. With a vigilance in ensuring compliance with customer contracts and internal policies
• Communication: excellent verbal and written communication skills. Ability to explain technical concepts to non-technical stakeholders clearly and concisely
• Collaboration: ability to work effectively within a team and across departments, across different initiatives and incentives
• Time Management: ability to manage multiple tasks and prioritize effectively
• Operational Efficiency: strong organizational skills to handle various requests and platform configurations against competing urgencies and timeframes
• Adaptability: flexibility to adapt to changing customer requirements and platform updates, with the ability to learn new tools and technologies quickly
• Ethical Standards: commitment to maintaining high ethical standards in managing customer data and platform access. Ensuring compliance with company policies and industry regulations
• Problem Solving: strong analytical skills to identify and resolve issues efficiently. Ability to think critically and provide innovative solutions to improve processes
• Data Management: ability to maintain accurate records and documentation of customer instances and feature access while understanding data privacy and security best practices

• 3+ years of experience in a customer operations or support role, preferably within the SaaS or MarTech industry
• Strong understanding of customer engagement platforms and their functionalities
• Excellent problem-solving skills and attention to detail
• Strong communication skills in English, both written and verbal
• Ability to work independently and as part of a team
• Proficiency in using CRM and customer support tools
• Familiarity with the Braze platform is a huge plus

#LI-Hybrid

About Us

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Nubank was listed on the NYSE in 2021 and was recently named one of Time Magazine's 100 Most Influential Companies. For more information, visit www.nu.com.br.

About the Role

At Nubank, our Credit Card platform is the core of our global expansion. We are looking for a Staff Engineer to join our platform team as a technical anchor, ensuring our systems remain scalable and flexible as we maintain sustainable growth and innovation in the countries where we currently operate, while also launching into new international markets. You will play a vital role in evolving the architecture of one of our most complex and strategic products.

You will operate within a high-impact triad alongside Product and Management, focusing on long-term technical strategy and system health. As a hands-on technical leader, you will challenge the status quo, propose innovation and solve deep architectural problems, mentor and become a technical reference for our engineering team. Your work will directly enable millions of customers to access financial products via credit card worldwide.

Responsibilities

• Define and drive the long-term vision and strategy for the global architecture of the core credit card platform, ensuring exponential scalability and continuous evolution capability.
• Lead the strategic partnership with Product and Business leadership (C-level and VPs) to shape the medium and long-term technical roadmap and define the strategic OKRs and global impact KPIs.
• Act as a technical and cultural reference, defining the highest standards of engineering excellence, mentoring other Architects and Principal/Staff Engineers, and fostering a culture of innovation and accountability.
• Lead and resolve the most ambitious and high-risk technical challenges, intervening in critical performance or resilience bottlenecks and driving technical execution for solutions with multi-system and multi-country impact.
• Design and oversee the execution of complex system transformations (e.g., core banking migrations, replacement of legacy platforms) ensuring regulatory compliance in multiple jurisdictions and fiscal regimes, proactively mitigating risks.
• Communicate and defend the technical strategy eloquently and convincingly to the executive board and non-technical audiences, translating architecture decisions into business value and competitive advantage.

Required Qualifications

• Principal/Staff Engineer level experience or equivalent with an extensive and demonstrable history in architecting and scaling mission-critical, high-volume, and low-latency systems in global fintech or e-commerce environments.
• Expert proficiency (demonstrated in code and design) in multiple programming paradigms, with significant hands-on experience in functional programming (e.g., Clojure, Scala, Haskell) and reactive/event-based architectures.
• Proven ability to establish and lead the long-term technical strategy for entire platform ecosystems (not just isolated components), influencing the direction of multiple engineering groups.
• Deep and successful experience in navigating and defining the architecture in highly regulated financial environments (e.g., BACEN, FCA, SOX) and designing systems to meet data residency requirements and complex cross-border transactions.
• History of successfully leading and completing large-scale platform transformations (e.g., transition from monoliths to microservices mesh, migration of data centers or clouds), managing risks and operational impact.
• In-depth knowledge of credit card/payment systems design is a significant differential.

Nice to Have

• Experience with Clojure or similar functional languages.
• Proven interest or experience in leveraging AI to optimize engineering workflows.
• Deep domain knowledge of credit card processing or financial ledgers.

Location & Work Model

This role is based on a hybrid model at one of our Nubank offices in Brazil (São Paulo, Campinas, Rio de Janeiro, or Belo Horizonte), the United States (Palo Alto, Durham, Washington D.C. or Miami), or Canada (Toronto).

Diversity & Inclusion / Equal Opportunity

At Nubank, we believe that diversity is essential to building the best products and services. We are committed to creating a welcoming work environment that respects and values diversity in all its forms, and we encourage people from all backgrounds to apply. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you need accommodations during the application or interview process, please let us know.

This offer is conditional on meeting all applicable regulatory eligibility requirements and successful completion of background checks.

About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the team

We are searching for an Investment Product Specialist to work in the Investment Business Unit within Nubank, which aims to disrupt the investment market in Brazil, offering the best investment products to retail clients.

The Investment Product Specialist is responsible for the development and maintenance of the investment funds platform, offering the best products of the market within their strategy type.

You will be responsible for

• Building a robust platform investment funds tailored to retail and high-income clients.
• Evaluate and select the best fund types in the industry based on target audience.
• Identify and ensure compliance with key regulations affecting fund offerings and platform operations.
• Collaborate with legal and compliance teams to secure necessary licenses and permits.
• Work along with the squads to implement the systems to support platform operations.
• Conduct comprehensive due diligence using industry-standard tools, documentation, and evaluation procedures.
• Draft and negotiate distribution contracts addressing all regulatory, legal, operational, and commercial considerations.

We are looking for a person who has

• Experience: Minimum 5 - 8 years working with Investments
• Clear, concise, and objective communication skills.
• Strong knowledge of the investment funds industry and its regulation.
• Proven skills in stakeholder management and influencing.
• Analytical: Strong analytical and problem-solving skills with a strategic mindset.
• Teamwork: Effective team player with strong interpersonal abilities.
• Language: Advanced proficiency in English.
• Python and VBA are highly desirable.

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

Senior Staff Software Engineer - Debt Resolution

About Nubank
Nu is the world’s largest digital banking platform outside of Asia, serving over 123 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. Nu’s impact has been recognized in multiple awards, including Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks. The Company is preparing for its next growth cycle where it will accelerate its internationalization process outside Latin America, and will also enter new verticals beyond financial services in its core markets taking advantage of the significant customer penetration.

Nubank History Video
Check out our Blog About Nu 

About the role
We are hiring a Senior Staff Software Engineer to help lead the architectural direction of Nubank’s Global Debt Resolution platform, operating horizontally across all business areas. You will align the debt resolution stack to a cohesive long-term technical vision spanning Lending, Credit Card, and Credit Platform (Core Banking), ensuring we build globally scalable, compliant, and reusable solutions. This is a high‑influence IC leadership role where you will shape both the platform and the teams that build on top of it.

You will identify the right long‑term patterns for collections, renegotiations, and payments, and push them consistently across all business areas and credit domains. By sitting at the intersection of Lending, Credit Card, and Credit Platform, you will ensure every new initiative builds toward a unified, multi‑market debt resolution platform.

Mission
Design and operationalize a horizontal technical strategy for Global Debt Resolution so that:

• Legacy vs. Future is Deliberate: The boundaries between legacy, stable, and future systems are explicit, with clear migration plans and guardrails that reduce long‑term complexity and risk.
• Cross‑BU Leverage is Maximized: High‑leverage capabilities (e.g., renegotiation, late‑state flows, payment allocation, credit core integrations) are built once and reused across Debt Resolution, Lending, Credit Card, and Core Banking, instead of re‑implemented in silos.
• Business & Tech are Seamlessly Aligned: You act as a direct technical partner to business area leads and GMs, turning ambiguous credit/debt constraints into clear platform strategies and delivery roadmaps.

Core Responsibilities

• Lead Architectural Direction for Global Debt Resolution: Define and evolve the long‑term architecture for the Debt Resolution platform.
• Drive Cross‑Unit Collaboration & Alignment: Ensure architectural alignment and smart reuse across Lending, Credit Card, and Credit Platform (Core Banking), avoiding duplicated flows and inconsistent debt behaviors.
• Design for Multi‑Market Scalability: Architect and evolve foundational systems to support multi‑geo rollouts, minimizing per‑country forks and enabling configuration‑driven behavior instead of code‑driven divergence.
• Mentor Senior Engineers & Managers: Act as a technical mentor and challenger ICs and engineering managers in the BU, raising the bar on architectural depth, system thinking, and cross‑domain collaboration.
• Balance Five‑Year Vision with Near‑Term Delivery: Combine long‑term architectural thinking with hands‑on support for current roadmaps in all business areas, ensuring that short‑term delivery steps move us closer to the desired target architecture.

Key Business & Engineering Metrics You Will Influence

• Recovery Efficiency & Economics
• Improved collections and renegotiation efficiency through better tooling and shared capabilities.
• Reduced cost‑to‑serve per renegotiation or resolution flow.
• Platform Reuse & Adoption
• Increased reuse of shared Debt Resolution components across products and geos.
• Higher adoption rate of common patterns and building blocks versus bespoke solutions.
• Engineering Stability & Correctness
• Fewer incidents and production issues related to debt resolution, late‑state flows, or payment allocation.
• Reduced regression and rework when launching new markets or features.
• Time‑to‑Market & Migration Progress
• Faster launch of new markets and debt strategies on top of shared platforms.
• Clear progress on deprecating legacy systems and moving flows into the target architecture.
• Stakeholder Alignment & Satisfaction
• Stronger perception of engineering as a strategic partner by GMs and business leaders.
• Improved clarity of ownership and roadmaps across teams touching Debt Resolution.

Challenges and Opportunities (What You’ll Own)

• Unifying Architectures: You will tackle the challenge of multiple, partially overlapping debt resolution stacks by identifying common patterns and driving convergence toward a single, extensible platform.
• Making the Best Solution the Default Solution: You will ensure that the best ideas from any one team become the default standard for all, through clear patterns, documentation, and hands‑on collaboration.
• Operating with High Agency: You will have the mandate to push for global efficiency and correctness, while working through influence—bringing along Staff+ engineers, EMs, and PMs across multiple BUs.
• Balancing Risk, Compliance, and Speed: You will continually reconcile regulatory constraints, credit risk needs, and product velocity, making trade‑offs explicit and sustainable in the architecture.

What You’ll Navigate

• Complexity of Scale & Legacy: Balancing immediate needs of specific product areas with the long‑term goal of a unified, multi‑market Debt Resolution platform, including leading teams through multi‑year migrations.
• Constant Context & Communication Switching: Moving fluidly between deep technical design reviews and RFCs with engineers, and high‑level strategy discussions with GMs, Product Directors, Risk, and Operations.
• Cross‑Geo & Cross‑BU Collaboration: Working with teams across geographies, and across multiple business units, requiring strong remote collaboration, clarity in documentation, and cultural adaptability.

If you feel interested in these challenges and want to work on a highly engaged and talented team transforming how Debt works in Brazil and beyond, this is the place for you!

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/  

About the role

At Nubank, protecting customer data is a foundational element of our relationship with over 100 million users. As a Data Security Analytics Engineer, you will be responsible for designing and evolving the secure infrastructure that allows our teams to innovate at scale while maintaining the highest standards of privacy and compliance. You will lead the integration between Data Engineering and Security, ensuring that sensitive data is classified, governed, and monitored across our global analytics environment. Your mission is to balance risk reduction with high usability and performance, ensuring that data security is embedded by design in every pipeline and analytical layer.

You'll be responsible for

• Designing Secure Data Architectures: Independently build and evolve secure data ingestion, transformation, and analytics pipelines that support sensitive and regulated data across all analytics environments.
• Implementing Platform-Level Security: Drive the rollout of improvements such as classification tags, policy-driven access controls, and automated validations to reduce risk without compromising system performance.
• Governing Data Models: Own the design and evolution of data models and semantic views that enforce security and privacy requirements by default.
• Operationalizing Metadata and Lineage: Lead initiatives to track data lineage and sensitivity metadata across critical sources, enabling scalable governance and observability.
• Executing Audits and Remediation: Actively lead access reviews and remediation efforts, identifying gaps in least-privilege enforcement and proposing structural improvements.
• Monitoring and Detection: Design and maintain dashboards, logs, and alerts to detect anomalous data access, misuse patterns, or risky joins across analytics workloads.
• Incident Response and Investigation: Investigate complex access anomalies or security incidents, performing root cause analysis and proposing preventive controls in collaboration with Security Engineering and Data Platform teams.
• Building Internal Tooling: Maintain and develop tooling that enables secure data usage at scale, such as permission helpers and metadata validation frameworks.

We are looking for a person who has

• Data Engineering Expertise: Solid understanding of ETL/ELT fundamentals, data warehouses, and distributed systems such as BigQuery, Databricks, Kafka, or Redshift.
• Security Control Implementation: Strong working knowledge of encryption, masking, tokenization, classification, and fine-grained access control (RBAC/ABAC).
• Advanced Analytical Skills: High proficiency in SQL and experience designing analytical data models with a focus on performance, correctness, and sensitive data handling.
• Production-Grade Programming: Proficiency in writing maintainable and testable code in at least one language, such as Python, Scala, Clojure, or Go.
• Infrastructure and DevOps Knowledge: Familiarity with CI/CD pipelines, Infrastructure as Code, and containerized environments like Docker and Kubernetes.
• Data Observability: Experience in surfacing actionable metrics and logs for security monitoring and incident investigation.
• Strategic Communication: Ability to translate security and regulatory requirements into concrete engineering solutions while engaging with technical and non-technical stakeholders.
• Cloud Proficiency: Exposure to cloud security practices in large-scale environments, specifically AWS or GCP.

Location for this opportunity (City, Country)

• São Paulo, Brazil 
• Campinas, Brazil 
• Rio de Janeiro, Brazil 
• Belo Horizonte, Brazil 

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Option 1: Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/ 

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page Careers at Nu - Join our team!

About the Role

Nubank is looking for a strategic and results-driven Controller Analyst to join our Finance team. As a Controller Analyst at Nubank, you will bridge the gap between traditional financial operations and cutting-edge technology. This is a full-time opportunity where you will support and execute the accounting closing flows and help optimize processes through automation and data analysis. You will partner with platform teams to implement projects that increase the efficiency and scalability of our controlling operations. The role offers autonomy to influence and enhance our financial processes, combining your financial expertise with support for technical solutions.

Responsibilities

• Act as the technical reference for treasury accounting, ensuring technical accuracy, regulatory compliance and operational scalability within a global environment.
• Be responsible for validating the accounting specifications of new products received from the designated product accounting team, ensuring compliance with Brazilian accounting standards, Bacen gaap and IFRS, as well as overseeing the proper system implementation of accounting rules.
• Act directly with external auditors, ensuring technical consistency and supporting regulatory requirements.
• Provide technical oversight of the accounting treatment for:
  • Fixed income instruments
  • Derivatives (swaps, NDFs, futures, options)
  • Crypto assets (custody, staking, lending, fair value measurement)
  Ensure proper accounting application of:
  • Mark-to-market (MTM)
  • Hedge accounting
  • Hedge effectiveness testing
  • Effective interest rate
  
  Technically coordinate the preparation of the Notes to the Financial Statements related to:
  • Financial instruments
  • Fair value measurement
  • Crypto assets

Qualifications

• Bachelor’s degree in Accounting or Administration
• Postgraduate degree or specialization in Financial Markets, IFRS or Controllership (preferred)
•  Fluent English (mandatory), with the ability to communicate effectively with auditors and global stakeholders
• Minimum of 4 years of experience in activities related to:Treasury accounting, Financial instruments, Derivatives
• Preparation of Financial Statements and Notes disclosures
• Previous experience in a fintech, bank, brokerage or financial institution
• Experience in regulated environments and interaction with external auditors
• Experience with automation of accounting routines
• Experience or familiarity with the application of AI in operational processe

Location & Work Model

• Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. 
• Location: São Paulo

Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable