Licensed Colorist

Licensed Colorists at Madison Reed Hair Color Bar are an essential part of our guest promise, delivering quality services and excellent guest care. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Licensed Colorist brings to life our mantra of “confident is the new beautiful”, and is the expert on Madison Reed consultations, hair care products, blowout services, unlimited roots memberships, connecting with guests and fellow team members to foster a focused and friendly work environment, meeting the demands of a busy day by knowing the targets, having a plan to meet them, keeping the environment clean and organized while building relationships and supporting each other. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $44-$46 per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Provide consultations and all services offered on the menu, including shampooing and conditioning, styling such as blow drying, flat ironing and curling, etc., and all chemical services to the highest of quality standards and to 100% guest satisfaction.
• Be attentive to guest needs to help select the best products and color for them, while staying flexible to business needs and on time for bookings.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensures Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adheres to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Grow within Madison Reed by participating in ongoing training and staying up to date on MR products and service offerings.
• Support the training and development of Assistant Colorists through demonstration, coaching and care.

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• 1+ year of experience as a colorist behind the chair within a salon environment.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)
•  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Why Hover wants you

Hover's Customer Experience team is at an inflection point. We've built an exceptional foundation — industry-leading response times, strong CSAT, and a BPO (outsourced) model that handles significant volume. But the next two years require a step change: usage and case volumes are growing quickly, and our vision is that AI will grow to handle 50%+ of total volume.  This requires extensive work across systems, knowledge infrastructure, etc.

Your role will be to build and run our ‘agent team’ alongside our human specialist teams, growing its coverage of our cases to that 50%+ goal and thus preserving our human team’s time and attention to focus on the kinds of cases and situations where their deep expertise and attention is needed.  If you've done 0-to-1 work before, have strong opinions about what good AI QA looks like, and care deeply about how knowledge infrastructure feeds intelligent systems — this is your role.

Our Inbound CX team handles thousands of support conversations per week across phone, chat, and email, serving both self-serve (Product Led Growth) and enterprise (Sales Led Growth) customers. The team includes US-based Senior Specialists who handle our most complex and relationship-critical cases and offshore BPO teams that handle the majority of inbound volume.

You will work in close partnership with GTM Systems Engineering, Analytics Engineering, Revenue Enablement, and other cross functional teams to get the assistance you need building out the knobs and levers that help you run this ‘agent team’ day to day and hit our core operational KPIs.

You will contribute by

This is a rare 0–1 opportunity to define how Hover scales customer experience through AI. You’ll own the full automation roadmap and build systems that directly impact how thousands of customers get help every week.

Some of your core responsibilities include:

• Own the team’s customer-facing agentic bot end-to-end: prompt refinement, escalation logic, routing rules, and ongoing QA calibration
• Design and iterate on human-in-the-loop (HITL) workflows that combine AI-drafted responses with rep review and editing
• Build and maintain Hover's knowledge infrastructure: Guru internal KB, AI-ready support articles, BPO onboarding materials, and documentation standards
• Lead LLM tooling strategy for CX: evaluate tools, configure integrations, and deploy solutions that improve response quality and reduce manual effort
• Define, instrument, and report on all AI performance KPIs: deflection rate, AI CSAT, escalation accuracy, HITL quality score, and KB coverage
• You will act as the connective layer across CX, Engineering, GTM Systems, and Analytics—translating customer needs into scalable AI systems
• Enable BPO and US Specialist teams to work effectively alongside AI tools — training, documentation, and ongoing calibration

Your background includes

• 4+ years of experience in Customer Experience, Support, or Operations
• Day to day building experience with complex AI/LLM powered workflows – prompt and context engineering, data structures, knowledge management, integrations, evaluations, etc.
• Deep experience in the ‘customer support’ world, whether having been a rep yourself, led teams of reps, or partnered extensively for years in a closely supporting manner (engineering, analytics, operations, etc.)
• Experience navigating systems integrations, including comfort working with APIs, webhooks, and the connective tissue between SaaS platforms
• Hands-on QA and Eval experience — you know what good looks like, you can define rubrics, and you can calibrate teams against them
• Data fluency & analytical toolkit — comfortable pulling reports, defining metrics, and using data to make the case for what to build next
• Strong communication skills — you can explain AI systems and their tradeoffs to non-technical stakeholders, and you work fluidly across CX, Engineering, and BizOps

Nice to have

• Direct experience with Intercom, Fin bot, or similar AI-first support platforms
• Experience with Guru or similar internal knowledge tools
• Background in BPO or offshore CX environments
• Familiarity with Salesforce as a data source for CX routing and personalization

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $132,000 - $163,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

Recorded Future is looking for an Account Director who thrives on growing existing relationships, expanding footprint within accounts, and driving long-term customer value. This role is built for someone who takes a thoughtful, consultative approach to sales—uncovering opportunities, navigating complex organizations, and turning satisfied customers into strategic partners.

What You’ll Do

• Own and grow a portfolio of existing customer accounts, focusing on expansion, upsell, and long-term value creation
• Overcome churn through helping the client see how the solution is solving business issues 
• Build and maintain multi-threaded relationships across cybersecurity, IT, and procurement stakeholders
• Identify and develop new opportunities within existing accounts through a consultative, insight-driven sales approach
• Manage the full sales cycle end-to-end, with typical deal cycles around 6 months
• Partner closely with Sales Engineers and internal teams to deliver tailored solutions and drive deal progression
• Maintain a strong understanding of customer goals and align solutions to their evolving business needs
• Execute account plans that drive retention, growth, and customer satisfaction

What You'll Bring

• Proven success in account management, account growth, or expansion-focused sales roles
• Ability to navigate and influence multiple stakeholders within complex organizations
• Strong consultative selling skills with a focus on relationship-building and value discovery
• Experience managing mid-length sales cycles (4–8 months) and owning deals end-to-end
• Comfort working within a defined territory of existing accounts, with a strategic mindset toward growth
• Experience in cybersecurity, SaaS, or enterprise technology is a plus

Why This Role

If you enjoy developing accounts over time, uncovering hidden opportunities, and building lasting customer partnerships, this role offers the chance to make a measurable impact in a high-growth environment—without the pressure of a pure hunting motion.

The base salary range for this full-time position is $123,000-$184,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

Work Days: Monday - Thursday

Hours of Work: 9am - 4pm

Location: San Francisco, CA

Additional daily hours, days of week as needed. 

The opportunity

Are you ready to be part of our exciting journey of exponential growth? We’re looking for a skilled Office Manager (Contract) to join our growing team at Otter.ai, as we expand into our brand-new San Francisco office! In this role, you’ll be at the heart of our operations, helping to create a welcoming and efficient workplace for our talented team. You’ll have the opportunity to work alongside a dynamic group of innovators in the AI space, all while ensuring smooth daily operations that fuel our company culture. 

Your impact

• Oversee daily office operations, ensuring cleanliness, organization, and functionality of shared spaces.
• Track office supply inventory and place orders for general office and facility-related needs.
• Manage space planning, office moves, and workstation setup.
• Build and maintain relationships with employees, candidates, and third-party vendors.
• Serve as point of contact for general office inquiries and support requests.
• Be a culture carrier - foster a positive office environment, promote teamwork, and support employees in doing their best work.
• Lead and assist in administrative and other projects as needs arise across business functions.

We're looking for someone who

• Experience in office or facilities management.
• A proven track record of building working relationships with relationships with employees, candidates, and third parties.
• Excellent interpersonal and communication abilities.
• Adaptability, flexibility, and resilience in an ever-changing environment.
• This is a full-time work schedule that entails four days a week in our San Francisco office.

About Otter.ai 

We are in the business of shaping the future of work. Our mission is to make conversations more valuable.

With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.  We provide reasonable accommodations for qualified applicants throughout the hiring process.  

Accessibility & Accommodations

Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.  If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview.

*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.

Hour Pay Range: $40 to $45 USD per hour.

#LI-Onsite

Why Hover wants you

Hover is looking for a Revenue Operations & Strategy Manager to join our team during a critical phase of growth and help scale and optimize our Go-To-Market (GTM) engine.

You’ll join the Revenue Operations & Strategy team, where our mission is to create leverage across the GTM organization — improving visibility, operational efficiency, and revenue growth through data-driven decision making and scalable processes.

This is a highly cross-functional, high-visibility individual contributor role that partners closely with Sales leadership, Revenue Analytics, Systems, and Finance. The ideal candidate enjoys solving operational problems, turning data into actionable insights, and implementing scalable workflows and automation initiatives that help our teams move faster and operate more effectively.

You will contribute by

GTM Insights & Reporting

• Own and evolve recurring GTM operating cadences that track performance against goals across the Sales organization
• Lead weekly CRO bookings reviews, Sales leadership pipeline reviews, bi-weekly post-sale account health reviews, and other executive-facing business cadences
• Translate complex operational and performance data into clear recommendations and executive-ready insights

Revenue Operations Projects & Process Optimization

• Improve and automate key Revenue Operations workflows and processes, including deal desk operations and other strategic GTM initiatives
• Partner with Sales leadership to support programs that drive revenue growth, operational scalability, and cross-sell opportunities
• Identify opportunities to improve efficiency, standardization, and visibility across the GTM organization

AI & Automation Initiatives

• Partner with Sales, Systems, and Revenue Analytics teams to implement AI and automation initiatives that improve GTM efficiency and effectiveness
• Explore and operationalize new workflows leveraging AI tools and automation platforms
• Help drive scalable operational improvements through experimentation and iterative problem solving

Business Partnering & GTM Planning

• Partner with GTM leaders and cross-functional teams on strategic planning initiatives, including territory planning, segmentation, quota setting, ICP definition, and organizational planning
• Serve as a trusted thought partner to Sales leadership by combining operational rigor with strong business judgment

Your background includes

• 3–5 years of experience in Revenue Operations, Sales Operations, Business Operations, Consulting, Analytics, or related strategic operational roles within a technology company
• Strong analytical and business problem-solving skills with the ability to synthesize data into actionable insights
• Experience owning or improving operational workflows, reporting cadences, or cross-functional business processes
• Experience leveraging AI tools, automation platforms, or workflow optimization initiatives to drive measurable impact
• Strong spreadsheet, presentation, and business storytelling skills
• Ability to independently navigate ambiguity and propose practical, scalable solutions
• Strong cross-functional collaboration and stakeholder management skills
• Excellent written and verbal communication skills with the ability to communicate effectively with senior stakeholders and executives

Nice to Have

• Experience with SQL, Tableau, Hex, Salesforce, or other BI / analytics tools
• Experience supporting enterprise or strategic Sales organizations
• Experience working in a high-growth SaaS or technology environment

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $134,000-$166,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

The Opportunity

The Manager, People Operations is a high-impact operator who combines technical rigor with strong empathy to deliver an exceptional employee experience. This role owns the execution and continuous improvement of core People programs, ensuring scalable, efficient workflows that support company growth. This position oversees the end-to-end employee lifecycle, including employee experience and engagement, HR systems administration, benefits, performance management and compliance. As a key cultural steward, the Manager, People Operations builds strong cross-functional relationships to support a high-performing, engaged workforce. This role reports to the Director, People and may manage direct reports.

This role is onsite in the San Francisco Bay Area. The compensation range for this role is market driven, with a salary range of $120,000-$150,000. Additionally, we offer a robust benefits package. This offering is aligned with our overall compensation philosophy. 

Applicants must be currently authorized to work in the United States on a full-time basis. Cala will not sponsor applicants for work visas.

AI Disclaimer: Cala does not permit the use of AI during interviews and technical testing so that we can property assess thought process and skillset.

Key Responsibilities

Recruiting:

• Own and optimize recruiting operations, including ATS management, agency partnerships, interview coordination, and offer execution
• Streamline processes to improve candidate experience and hiring efficiency

Financial & Benefits Operations:

• Lead end-to-end payroll for multi-state workforce with accuracy and compliance
• Manage 401(k) administration, including reporting and annual testing
• Support benefits administration and drive employee utilization and understanding

Employee Lifecycle & Experience:

• Serve as the primary point of contact for employee inquiries, delivering timely, service-oriented support
• Partner on employee engagement initiatives and programs
• Identify process gaps and implement scalable, automated solutions while maintaining a human-centered approach.

Compliance & Governance:

• Own HRIS administration, ensuring data integrity and delivering actionable reporting
• Maintain audit-ready employee records and documentation
• Monitor evolving labor laws and proactively update policies and the employee handbook

Qualifications

• Bachelor’s degree in business administration or related field
• 5+ years of progressive HR / People Operations experience, including experience in a high-growth environment (startup experience preferred)
• Experience administering 401(k) plans and working knowledge of US employment laws
• Experience in medical device, biotech, or other regulated industries is a plus
• Proven track record in a growth environment

Skills

• Ability to manage competing priorities in a fast-paced environment
• Strong project management skills with a track record of execution
• Process-oriented mindset with a focus on continuous improvement
• Clear and confident communication across all levels of the organization
• High level of discretion and judgment with sensitive information
• Consultative approach with strong listening and problem-solving skills
• High emotional intelligence and ability to navigate complex employee relations
• Detail-oriented with strong focus on data accuracy and compliance
• Effective change management skills with the ability to drive adoption of new programs

Why Hover wants you

Hover is looking for an Implementation Manager to guide our largest, most complex customers through a seamless launch. In this role, you’ll serve as the driving force behind cross-functional execution—partnering closely with Product, Sales, Sales Engineering, Customer Success, and key customer stakeholders to ensure every implementation is delivered on time, with high adoption and measurable impact.

You’ll take ownership of enterprise-level programs that shape how customers experience and derive value from Hover’s platform. Working within a highly collaborative environment, you’ll connect strategy with execution, transforming operational complexity into seamless outcomes for our customers. You’ll have the opportunity to define and scale the implementation discipline, building frameworks, driving process excellence, and setting new standards for customer success. This role exists because Hover is scaling insurance account rollouts, and the current model places too much implementation ownership on Customer Success by default. We’re looking for someone who can bring structure, urgency, accountability to high-stakes rollouts while building the playbook for how this function scales over time.

You will contribute by

• Lead end-to-end implementation execution for enterprise-level customers, ensuring alignment with customer goals and timelines (stakeholder mapping, milestone design, risk mitigation, resourcing)
• Understand the Hover platform and product capabilities to effectively communicate the value to end users and senior management
• Serve as the single point of accountability for launch deliverables and cross-functional execution
• Facilitate technical and non-technical meetings with customers, internal teams, and third parties
• Anticipate and manage risks, dependencies, and escalations; course-correct proactively
• Drive internal alignment, status reporting, and resource planning across functions
• Own launch success metrics (timeliness, user adoption, quality, retention handoff)
• Document process templates, playbooks, and continuous improvement insights post-launch
• Train and mentor junior implementation or onboarding team members (if applicable)

Your background includes

• 3-7+ years in enterprise software implementation, onboarding, or professional services in SaaS
• Proven track record managing complex, multi-stakeholder launches, strong project/program management fundamentals in enterprise environments
• Led implementation of new workflows and successfully drove adoption across thousands of end-users  
• Excellent written and verbal communication across technical and non-technical audiences
• Strong project management skills — planning, dependencies, risk mitigation
• Comfortable working ambiguously, making decisions, and driving alignment
• Experience with tools like Jira, Asana, or Smartsheet; and familiarity with APIs, integrations, or data pipelines 

Nice-to-haves:

•  Insurance or insurtech experience
• Familiarity with claims workflows or carrier tech stacks such as Xactimate or Cotality
• Prior exposure with transactional commitment structures and associated adoption strategy/tactics and success metrics

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $131,000-$191,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

Aesthetic Registered Nurse (RN) 

Location: San Francisco, CA

Job Type: Part-Time

Compensation: $32 /hr base rate + tips & commission | $55 /hr guaranteed rate

Schedule/Availability:  

• Must be available and able to work weekends (sat AND sun) regularly. 

• Must have a minimum of 3 days available to work per week. One of those days must be a Friday or Monday, with both highly preferred. 

• Must be available to work during Clinic Operating Hours (as posted on website *subject to change). You will be scheduled 11 hours, working 10 hours after breaks. 

• Must be able to work a minimum of 1 day per week but will regularly work 1-2 days per week and must have the ability to work up to 3 days per week.  

• You must be able to commit to a schedule made 60 days in advance.  

Ability to commute/cover other clinics: Reliably commute to home clinic location & periodically travel to other clinics to provide coverage as needed.  

Job Summary  

The Registered Nurse (RN) is responsible for delivering safe and effective treatments to clients while providing an exceptional customer experience. This role includes performing laser-based or aesthetic procedures, educating clients on skincare and post-treatment care, and maintaining compliance with medical and organizational standards. The RN collaborates with the clinic team to ensure a welcoming and professional environment while upholding the highest standards of safety and care. Success in this role requires clinical expertise, a passion for client care, and the ability to support the clinic in achieving its overall performance goals. 

Reports To: Clinic Manager  

Requirements: 

Education:  

• Associate  

License and Certifications:  

• Licensure: Active and unrestricted Registered Nurse (RN) license in the state of employment.

• Certifications: Current Basic Life Support (BLS) certification. 

Qualifications: 

• Familiarity with electronic medical records (EMR) systems. 

Physical:  

• This role requires long periods of sitting & standing. Individuals are required to lift and move inventory and other clinic assets.  

Preferred Experience:

• Experience with appointment scheduling platforms such as Zenoti or comparable tools. 
• Experience in aesthetics, dermatology, customer service, or sales.
• Knowledge of skin types, treatment indications, and pre/post-care requirements.
• Advanced interpersonal skills to create a positive and comfortable client experience while delivering treatments.
• Strong verbal and written communication skills to educate clients.
• Ability to effectively problem solve in order to assess client needs and address concerns promptly and professionally.
• Strong team collaboration to work seamlessly with clinic staff to achieve shared goals.
• Clinically competent, professional, compassionate, and able to provide safe and therapeutic services.
• Attention to detail in following medical protocols and prioritize client safety.
• Strong listening and conversational skills. 

Responsibilities Include: 

Treatment Delivery 

• Perform non-invasive treatments, including laser therapies, under the direction of medical protocols and company standards (all treatment types, and timeframes required).  

• Assess client eligibility for treatments by reviewing medical history, obtaining informed consent, and addressing client questions or concerns.  

• Administer treatments with precision and care, ensuring client comfort and satisfaction throughout the procedure.  

• Maintain detailed and accurate client treatment records in compliance with legal and organizational requirements.  

Client Education and Experience 

• Educate clients on the benefits, risks, and expected outcomes of treatments, as well as post-treatment care instructions.  

• Build trust and rapport with clients, ensuring they feel confident and well-informed about their care plan.  

• Deliver exceptional customer service, creating a positive and professional client experience.  

• Address client concerns promptly and professionally, escalating issues to medical or clinic leadership   

Team Collaboration 

• Partner with the clinic team to maintain a clean, organized, and efficient treatment environment.  

• Communicate effectively with clinic staff to ensure seamless client care and clinic operations.  

• Support clinic goals by promoting additional services, skincare products, or treatment packages to clients.  

Safety and Compliance 

• Follow all safety protocols and infection control standards, ensuring compliance with company policies and regulatory guidelines.  

• Regularly inspect and maintain equipment, documenting and reporting any issues to clinic leadership.  

• Stay updated on industry best practices, new procedures, and safety standards through continuing education.  

Occasional Tasks  

• Participate in training sessions or continuing education to learn new treatments or technologies.  

• Assist with special events or promotional activities to support client acquisition and retention.  

• Provide mentorship or guidance to new nurses or clinic staff as needed.  

Support for the Team  

• Assist with administrative tasks, such as inventory checks or restocking treatment supplies.  

• Support other team members during peak times or unexpected staffing shortages.  

Contributing to Broader Goals  

• Collaborate with clinic leadership to provide feedback on treatment protocols or client needs.  

• Participate in quality assurance initiatives to ensure the highest level of care and service.

Travel as an Opportunity 

Travel is not a requirement for this role but may occasionally involve providing support to neighboring stores during peak times or special events. 

Flexibility as a Strength 

This role requires flexibility in working hours, including evenings, weekends, and holidays, to meet the demands of high-volume clinic environments. This provides opportunities to lead during peak times, oversee key events, and support new initiatives. 

 In-Person Connections 

The Aesthetician role is an on-site role, requiring a strong presence during assigned shifts to lead operations, engage with clients, and support team success. 

 Employee Benefits & Perks: 

• Skin Laundry Employee Treatment & Product Discount Program

5 ways we give back to YOU 

We are committed to your growth

You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.

Work/Life Balance

We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.

You will be led, not managed

The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look. 

Speak Up Culture

Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs. 

We don’t hire jerks

It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.

We love hearing from anyone who is enthusiastic about transforming the skin care & beauty industry. Not sure you meet all the qualifications? Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice. 

• Own family and personal scheduling - coordinating calendars across professional commitments, school activities, appointments, and social events
• Oversee day-to-day household operations - including vendor management, maintenance, service providers, and ongoing property needs
• Manage complex travel logistics - including flights, accommodations, ground transportation, and detailed itineraries
• Run errands and handle in-person tasks - including shopping, returns, and appointment coordination
• Support meal planning and household organization - including grocery coordination and inventory management
• Plan and execute events and gatherings - managing vendors, logistics, and on-site coordination
• Handle household finances and bill payments - ensuring organization and timeliness

• Manage and optimize the Founder’s calendar - ensuring alignment across priorities and commitments
• Coordinate communication on behalf of the Founder - including email and scheduling logistics
• Support key meetings - including agenda preparation and follow-ups
• Assist with special projects and ad hoc initiatives as needed

• Proven experience supporting an individual, Founder, or executive in a personal assistant, household manager, or similar role
• Experience managing complex scheduling, travel, and logistics across multiple priorities
• Strong background in event planning, hospitality or private client services 
• Experience coordinating vendors, properties, or household operations is a plus
• Highly organized, detail-oriented, and able to anticipate needs proactively
• Strong communication skills and ability to operate with discretion and confidentiality
• Comfortable handling both administrative coordination and hands-on personal tasks
• Ability to thrive in a fast-paced, dynamic, and highly personalized environment
• Valid driver’s license and reliable transportation preferred

Physical Requirements

While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Salary Range: $75,000 to $90,000/year, depending upon experience

Perks and Benefits

• Competitive medical, dental, and vision insurance
• 401K plan
• Monthly Virtual Work stipend for things like food, internet, travel, pet care, health and wellness
• Annual Education stipend
• Parental leave programs 
• Paid volunteer days
• Onboarding setup, including: standing desk, laptop, monitor, and chair, and a stipend for additional items such as headphones, blue light glasses, or any other ergonomic supplies you may want or need
• And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

As the Manager of our San Francisco HQ you will oversee the workplace operations team and ensure the delivery of programs and services that amplify Okta’s culture and values. You will manage the execution of operational plans and be accountable for the performance and results of your team. This role involves working on complex operational problems, providing leadership to your team, and managing the site budget.

The ideal candidate will excel at leading a team of multi-skilled individuals, building strong relationships with stakeholders, and championing Okta’s core values. This is a hands-on leadership role for a candidate with a strong hospitality mindset, employee experience focus, and a proven track record in facilities and F&B program management.

This is a full-time role based in our San Francisco office, M-F onsite required (5 days onsite), and reports to the Director, Global Workplace Operations.

What You’ll Be Doing

Core Operations & Execution

• Team Leadership: Manage a team of workplace professionals responsible for meeting operations, Food & Beverage (F&B), repairs & maintenance, shipping & receiving, and onsite events. Provide direction, coaching, and support to ensure team success.
• Operational Management: Oversee complete day-to-day operations of the San Francisco HQ, ranging from janitorial to life-safety services, space planning, and all programs and services in-between. Implement and adapt departmental plans and priorities to address resource and operational challenges.
• Safety, Security & Compliance Leadership: Take the lead to address local safety, security, and facilities-related concerns. Communicate status and updates effectively to ensure our workplace meets all regulatory and company standards.
• Vendor Management: Manage relationships with key site vendors, contractors, and landlord property managers. Oversee vendor performance through quarterly business reviews, monitoring compliance with Okta's service level agreements (SLAs) and key performance indicators (KPIs).

Strategic & Financial Stewardship

• Financial Management: Manage the site-level budget and partner with Finance on all items ranging from capex/opex, accruals, and forecasts. Track expenses and ensure cost-effective management of service contracts.
• Capital Projects & Infrastructure: Manage the coordination and implementation of capital projects in close collaboration with the Global Workplace Project Management team to enhance our facilities and employee experience.
• Program Leadership: Take a leadership role in the Food & Connections program, driving initiatives that foster connection and enhance Okta's culture. Organize and champion employee experience offerings while contributing to North American and global strategy for these programs.

Innovation & Continuous Improvement

• Process Improvement: Innovate and introduce new ways of solving problems, generating ideas to improve workplace efficiency and the employee experience. Deliver programs and services to support our growing distributed workforce in the region as well as onsite facilities.
• AI Integration & Optimization: Enhance Okta's internal AI ecosystem by refining existing applications, optimizing system performance, and identifying opportunities to scale frameworks while maintaining security and technical excellence.

Strategic Partnerships & Leadership

• Strategic Executive Liaison: Serve as a trusted operational partner to the C-suite, managing executive facilities requests and high-profile office activations with discretion and precision.
• Cross-Functional Collaboration: Work closely with Global Workplace + Experience colleagues, cross-functional partner teams, functional leaders, and leadership to ensure that the space and experience reflects Okta's philosophy to promote wellness and productivity. Build strong internal relationships with employees, leadership, partner teams, and key stakeholders.
• Regional & Global Strategy: Work closely with the North American and Global Operations Workplace teams to drive visions, methods, and targets. Contribute your voice to North American and global strategy for workplace programs and initiatives.

What You’ll Bring to the Role

• Minimum 4+ years of workplace programs and/or site management experience in a large enterprise environment
• Strong management and leadership skills with experience managing direct reports and cross-functional teams
• Self-starter capable of driving results independently with exceptional organizational, analytical, and financial acumen
• Strong verbal and written communication skills across all organizational levels
• Background in Workplace Services with commitment to exceptional customer service and positive employee experience
• Proficiency with workplace management systems (Space IQ, Coupa, ServiceNow, Scout, Asana, GSuite, Atlassian)
• Strategic partnership and stakeholder relationship management capabilities
• Vendor management and budget oversight experience (capex/opex planning)
• Safety, security, compliance leadership, and program innovation mindset
• Adaptability and comfort working in ambiguous, fast-paced environments

#LI-MK1

#LI-onsite

P17943_3417315

What we do:

Commission Strategy & Analytics is a global finance team that enables and supports The Trade Desk’s go-to-market efforts. We partner closely with HR, Sales, and Business Operations to design scalable incentive programs that align our sales targets with company performance. Our goal is to ensure every compensation decision supports organizational success, fairness, and employee engagement. 

What you'll do:

As the Associate Manager of Commission Strategy and Analysis, you will oversee the planning, analysis, and execution of compensation programs that align with business goals and performance outcomes. You’ll lead a high-performance team, manage key reporting and governance processes, and deliver strategic insights to senior leadership. 

• Lead the end-to-end administration, financial analysis, and optimization of global sales commission programs, ensuring alignment with revenue targets, margin goals, and company performance objectives.
• Own commission forecasting and accrual modeling in partnership with Finance, supporting monthly, quarterly, and annual budgeting cycles and providing visibility into compensation expense trends.
• Conduct detailed variance analysis on commission payouts versus bookings, revenue, and headcount plans, identifying drivers of over/under performance and delivering actionable recommendations to senior leadership.
• Partner closely with Accounting on commission accruals, reconciliations, and audit support to ensure accuracy, compliance, and timely financial reporting.
• Develop and maintain financial models to evaluate incentive plan effectiveness, quota attainment trends, SPIFF performance, and ROI on compensation spend.
• Manage and develop a team responsible for commission calculations, internal ticket resolution, documentation (e.g., Confluence), and recurring operational and financial reporting.
• Serve as the primary escalation point for complex commission inquiries, resolving issues across Sales, Finance, Accounting, Legal, and Business Operations while ensuring policy consistency and financial accuracy.
• Deliver executive-ready dashboards, risk assessments, and scenario modeling to inform plan design changes, territory adjustments, and workforce planning decisions.
• Drive automation and process improvements in commission workflows, reporting infrastructure, and data integrity to enable scalable operations and accurate, on-time payouts globally.
• Maintain and govern compensation policy documentation, ensuring alignment with financial controls, compliance standards, and internal audit requirements.
• Lead cross-functional initiatives related to incentive design, workforce planning, and compensation strategy to support sustainable growth and predictable financial outcomes.

Who you are: 

You are a strategic, analytical, and collaborative leader with a passion for using data to drive smarter compensation decisions. You thrive in a cross-functional environment and are skilled at connecting insights to action. 

Qualifications and competencies include: 

• 6+ years of experience in commission analysis, revenue, sales support, operations, or related field 

• Strong analytical and strategic thinking skills, with the ability to interpret data and connect compensation outcomes to business performance. 

• Deep expertise in compensation design, administration, and governance. 

• Proven experience managing and developing a team, including oversight of reporting, documentation, and process improvement. 

• Excellent communication skills, including the ability to present complex information in a clear, executive-ready manner. 

• Experience collaborating with HR, Finance, and other business teams to align on shared goals. 

• Proficiency with data systems, reporting tools, and documentation platforms (e.g., Confluence). 

• Track record of driving process automation and scalable solutions. 

• Strong project management skills and experience leading cross-functional initiatives. 

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are currently looking to hire an (Enter Position Title) to join our team embedded with our client in Seattle! This position requires working onsite at our client's Headquarters in Seattle, WA.

JOB DESCRIPTION

An experienced detail oriented and reliable Head Cleaner to lead cleaning operations across all three properties, Chateau, Hizzy & Studio House. Also, supervise over 1 to possibly 2 cleaning staff members. This role combines hands-on high standard cleaning with team leadership, scheduling, quality control and coordination to maintain excellent cleanliness and organization throughout the residences.

RESPONSIBILITIES

• Oversee and personally perform deep, thorough, and consistent cleaning across all properties to uphold the highest stands of cleanliness and presentation. 
• Supervise,train and direct 1-2 cleaning staff members on proper cleaning techniques, product usage, safety protocols,task assignments and scheduling to ensure consistent quality and efficiency. 
• Develop and maintain detailed cleaning checklists, protocols and standard operating procedures for each property. 
• Travel between the properties as needed to provide on-site oversight, perform hands-on duties, address urgent cleaning issues and maintain direct visibility into property conditions.  
• Oversee, schedule and/or perform specialized cleaning and care tasks, including crystal polishing,silver polishing, fine wood care, delicate fabrics, and other high value or sensitive items. 
• Coordinate with the operations manager and team members on deep cleaning projects, seasonal refreshes, household laundry placement. 
• Manage pre-and post event support, including event set-ups, on-site hospitality during gatherings and thorough clean-ups to ensure seamless execution. 
• Coordinate proactively with the operations manager regarding issues, progress, supply needs and property concerns. 
• Maintain visibility into family/household calendars to anticipate arrivals, events, guest stays and cleaning priorities, ensuring properties are always show-ready. 
• Ensure safe, eco friendly and discreet use of cleaning products and methods; manage inventory of supplies, order as needed, and promote sustainable practices while protecting fine furnishings, art, and valuables. 

REQUIRED QUALIFICATIONS

• Must be able to legally work in the country where this position is located without visa sponsorship.
• Must be able to lift up to 20 pounds at times.
• This position requires up to 25% travel.
• Detail oriented
• Problem solver
• Strong follow-through & execution skills
• Technically knowledgeable in Google programs
• Proven reliability
• High level of professionalism
• Discretion

COMPENSATION & BENEFITS

• Concentric covers 100% of the premium on the PPO medical plan for employee and dependent coverage. 
• Medical FSA
• Employer-paid insurance: life, STD, LTD, and AD&D
• Paid leave (vacation, sick)
• Employee Assistance Program for personal needs

About the Role

We are looking for a Technical Delivery Manager, Post-Sales to partner closely with Customer Success, Sales, and Product to ensure successful deployment, integration, and long-term adoption of Otter across our enterprise customers.

This is a high-impact, customer-facing role focused on driving technical success post-sale — from onboarding and integrations to scaling AI-driven workflows across complex organizations.What You’ll Do

• Act as the technical lead for enterprise customers post-sale, owning successful implementation and expansion readiness
• Partner with CSMs and AEs to support onboarding, adoption, and expansion across large accounts
• Lead technical discovery and solution design aligned to customer workflows and use cases
• Support and guide integrations (APIs, calendar, workflows, internal tools)
• Troubleshoot and resolve complex technical issues, acting as a trusted advisor to customer engineering teams
• Drive best practices for deploying Otter at scale across organizations
• Collaborate with Product and Engineering to translate customer feedback into roadmap insights
• Build reusable assets, documentation, and frameworks to scale post-sales technical success

What You Bring

• 3+ years in Solutions Engineering, Technical Account Management, Professional Services or similar post-sales role
• Experience supporting enterprise customers with complex technical environments
• Strong understanding of APIs, integrations, and SaaS architecture
• Proven ability to work cross-functionally with Sales, CS, Engineering and Product teams
• Comfortable engaging with technical stakeholders (engineering, IT) and executive audiences
• Experience in AI, data, or workflow automation platforms strongly preferred
• Strong problem-solving skills with a customer-first mindset

What Success Looks Like

• Accelerate Time to Value (TTV) for enterprise customers through effective onboarding, implementation, and integration
• Drive strong Year 1 Gross Revenue Retention (GRR) by ensuring successful adoption and minimizing early churn risk
• Maintain high Customer Satisfaction (CSAT) through proactive support, responsiveness, and technical excellence
• Contribute to expansion and growth, positively impacting Net Dollar Retention (NDR)

Operational Outcomes:

• Seamless onboarding and integration for enterprise customers
• Increased product adoption and expansion readiness
• Strong technical relationships with customer stakeholders
• Reduced escalations through proactive technical guidance
• Scalable processes that support rapid enterprise growth

Salary range

OTE Range: $120,000 to $150,000 USD per year.

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.

#LI-Hybrid

Overview of the role:

As the Product Manager for Software / Applied AI at Lila, you will help build the first truly AI-native system of record for scientific discovery. We are looking for product leaders who can dive deep into a specific domain and own it completely.

Whether your strengths align best with our core software platform or our cutting-edge agentic science offerings, you will be embedded with a dedicated scrum team to solve complex, full-stack challenges. You will sit at the intersection of commercial, engineering, design, and scientific research, building the tools that accelerate the next generation of scientific discovery.

We are hiring for a wide range of function areas, and seniority levels — final title and level will be decided at the offer stage. Priority areas include 1) data, 2) ML / computational tooling, 3) scientific agents, and 4) harness & evals.

Location:

Ability to work from our San Francisco, CA; or Cambridge, MA office 3-5 days per week.

Responsibilities:

Deep Domain Ownership:

We will match your unique product strengths to a specific scrum team, where you will go deep, define the roadmap, and become the absolute subject matter expert for that product area. That said, we operate as one product team and collaborate closely.

Full-Stack Product Execution:

From designing user-facing scientific workflow tools to shaping the underlying data infrastructure that powers our AI models, you will define requirements and guide execution across the entire stack.

The intelligence platform for Science:

Build intuitive, powerful software that scientists actually want to use. You will be responsible for translating incredibly complex scientific workflows into scalable, elegant digital products.

Cross-Functional Orchestration:

Lead the dialogue between our research scientists (who push the boundaries of what's possible) and our engineering teams (who build robust, scalable systems), ensuring we ship high-impact, cohesive products.

Qualifications:

Core Product Experience:

Product Management experience building complex B2B SaaS, data-heavy platforms, or highly technical software products.

The Full-Stack Mindset:

You are comfortable navigating both the user experience of a complex workflow and the technical realities of the backend architecture required to support it.

Bias for Action in Complexity:

You thrive in ambiguous environments. You can take a vague, highly technical customer request and turn it into a clear, prioritized roadmap for your engineering team in days, not weeks.

Operational Rigor:

You care deeply about the "how" — how the product is built, how it performs, and how it directly impacts the end user's daily work.

Preferred Skills:

Scientific Background:

A degree or deep practical experience in the hard sciences (materials science, chemistry, biology, etc.).

Building for Scientists:

Direct experience building software, tools, or platforms specifically designed for scientific researchers or lab environments.

Startup DNA:

Experience as an early-stage product manager who knows how to move fast, iterate, and build from 0 to 1.

The Opportunity

As a Growth Marketing Manager, you will be a key driver of Otter’s user acquisition engine—owning and scaling paid social channels while building a modern, AI-powered growth system. You’ll report to the Head of Growth Acquisition and combine performance marketing, creative intuition, and data-driven thinking to unlock scalable growth. This role is ideal for someone who moves fast, thinks in experiments, and is excited to leverage AI to improve marketing workflows and outcomes.

Your Impact

• Own Paid Social: Lead strategy, execution, and scaling across Meta, YouTube, TikTok, and emerging channels. Manage campaigns end-to-end and drive performance against CPA, LTV/CAC, and ROAS targets.
• Drive Creative-Led Growth: Rapidly test and iterate on UGC, video, and static ads. Partner cross-functionally to turn performance insights into high-performing assets while staying within brand guidelines.
• Build AI-Native Workflows: Leverage AI across creative, testing, and analysis to move faster, automate workflows, and scale what works. Help define what a modern, AI-native growth stack looks like at Otter.
• Experiment and Scale: Run structured, high-velocity experiments across audiences, creatives, and funnels—quickly turning insights into action. Go deep on performance data to identify scaling opportunities and inefficiencies.
• Grow Affiliate/Creator/Influencer Channels: Build and scale partnerships across influencers, publishers, and communities, owning the lifecycle from sourcing to optimization.
• Optimize the Full Funnel: Improve landing pages, messaging, and conversion flows—driving impact beyond conversions.

We’re Looking for Someone Who

• 7+ years in growth, performance marketing, or user acquisition, with a minimum of a BA in Economics/Business or a BS in Math, Computer Science, Statistics, or another engineering discipline
• Experience managing and scaling paid social channels with at least a 6-figure monthly budget per channel
• Comfortable being in the weeds daily: launching campaigns, pulling data, and iterating on creatives
• Strong analytical foundation (CAC, LTV, retention, incrementality) paired with strong creative instincts (what makes ads convert)
• Already using AI tools in your workflow and excited to push the edge of what AI can do in growth marketing
• Experience with analytics tools such as Amplitude, HubSpot, Appsflyer, Google Analytics, etc.
• Strong understanding of attribution, tracking, and measurement (GTM, MMPs, pixels)
• Experience in fast-growing PLG or subscription businesses with LTV/CAC-focused acquisition is a plus

About Otter.ai 

We are in the business of shaping the future of work. Our mission is to make conversations more valuable.

With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.  We provide reasonable accommodations for qualified applicants throughout the hiring process.  

Accessibility & Accommodations

Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.  If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview.

*Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.

Salary range

Salary Range: $150,000 to $170,000 USD per year.

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.

WHO WE ARE LOOKING FOR:

Our mission is to ensure the Trade Desk engineering team can deliver products to our customers as quickly and efficiently as possible. Our goal is that our engineers within the Trade Desk are happy, efficient, and productive. If you are technical, data-driven and creative, with a deep understanding of the software development (SDLC) process and a day in the life of an enterprise developer, with a passion for building great developer experiences, we would love to talk to you about the open positions on our PM team.

The Trade Desk Product Team hires courageous, passionate PMs who set big goals and execute them. We help you grow and challenge you with hard, meaningful work. We celebrate our successes and learn from our failures together. We value and develop strong leadership, asking our PMs to take on ambitious and often ambiguous projects that promise to extend our lead in the industry.

WHAT YOU WILL BE DOING:

Our teams own the software development life cycle at the Trade Desk – from the first day of a new developer, to the first discussions about a feature, to coding and debugging, through deployment into our global data centers, and all the way to A/B Testing and Experimentation. Our goal is to build tools, frameworks, automation and processes that help our developers focus their time on delivering customer value.

You will be responsible for understanding the needs of our Trade Desk Engineering Team, the tools and processes that they use, the technical governance standards they must meet, and industry trends and best practices. You will be responsible for taking all of that information to define our developer experience (DX) strategy and the roadmap to get there. This includes; refining the local developer environment, how developers checkout, build, and merge code, how developers conduct code reviews, and the stewardship process for cross-team code submissions. You will also be responsible for developing the AI strategy and tools that help engineers be more efficient, innovative, and focus more time on inner development loop activities. You'll work closely with engineering, product, and other key stakeholders to develop the right metrics that drive data-driven decisions and drive execution against the roadmaps you create. This is a strategic role within the Trade Desk Development Platform organization where you will be leading deeply technical projects, AI development strategies, and providing leadership in a complex, fast-paced environment.

WHAT YOU BRING TO THE TABLE:

• 6+ years of direct Product Management enterprise software development experience working with local developer tools and IDE’s, source code repositories, build and merge processes, deployment frameworks and tools, and product / feature releases.

• A deep understanding of the role of AI in the life of a developer including AI IDE plugins and CLI tools, MCP Servers, AI agent frameworks, and how these work to improve the SDLC.

• Demonstrated "working backwards" from internal customers to build long term strategies and solutions.

• A passion for building great developer experiences and a track record of having done so.

• A proven track record of partnering with engineering teams to solve complex, technical problems and delivering large and impactful software projects with measurable business outcomes.

• Excellent communication skills including the confidence to participate in very technical conversations, the ability to drive consensus and commitment, and the ability to crisply communicate delivery timelines, trade-offs and risks to senior management.

• Durability and grit -- sometimes solutions take creative thinking, multiple iterations, and staging while dependencies solidify. You try many different approaches to the right answer.

• Enthusiasm for all things developer, DevOps, emerging technologies, and a desire to keep on top of industry trends

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Why Hover wants you

The Estimates Platform team owns the foundational systems that determine what Hover can scope, classify, and price for any structure. If a product needs to know what work a structure requires or what it costs, it starts here.

At its core, this is a recommendation system. You'll ingest disparate data sources (3D model outputs, product catalogs from distribution partners, pricing feeds, and customer inputs), synthesize them into a structured language the rest of Hover can consume, and serve actionable estimates to internal teams, contractors, and insurance partners.

The system is deterministic today, and the core stays that way. AI is how we accelerate the platform's expansion: ingesting new partner catalogs, classifying unfamiliar trades, and learning from every estimate that flows through. As Engineering Manager, you'll lead that evolution, extending the rules-based foundation with AI-driven capabilities that open the platform to new trades and new partners.

You will contribute by

• Own the technical roadmap and business strategy for the Estimates Platform, balancing quarterly delivery with long-term architectural vision.
• Lead, mentor, and grow a team of engineers, supporting career development, promotions, and a high-performance culture.
• Drive AI adoption inside the team, pushing engineers toward AI-first workflows and tooling.
• Partner with Product to extend the platform with AI-driven capabilities that accelerate expansion into new trades, distributors, and partner catalogs.
• Navigate tradeoffs when Insurance and Construction need different things from the same platform, and communicate the why to each stakeholder.
• Work across Product, Data Science, Operations, 3D Modeling, and external integration partners to turn ambiguous business problems into scoped engineering work.
• Drive the reliability, accuracy, and scalability of the classification and scoping systems that power estimates across Hover's product surface.

Your background includes

• 7+ years as a hands-on engineer, with experience designing and delivering production systems at scale.
• 3+ years leading engineering teams, with a track record of growing engineers, navigating stakeholder priorities, and driving business-wide impact.
• Experience building and owning platform-layer systems (classification engines, data pipelines, rules engines, or similar foundational infrastructure).
• Strong product intuition and comfort translating ambiguous business problems into clear, scoped engineering work.
• Active, daily user of AI coding tools, with experience coaching engineers on your team toward AI-first workflows.
• Experience shipping AI-driven capabilities into customer-facing products.

Nice to haves:

• Experience in proptech, insurtech, construction tech, or domains involving structured property data or physical-world classification.
• Familiarity with building systems that integrate with external data providers or third-party estimation APIs (e.g., Xactimate, CoreLogic, or similar).
• Experience shipping production ML, inference, or recommendation systems, including the eval, drift, and rollback work that comes with running them in production.
• Experience working with 3D model data, geospatial systems, or computer vision outputs as inputs to downstream business logic.
• Background building configuration-driven systems or decision frameworks that non-engineers can extend.

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $190,000 - $235,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-JN1 #LI-Hybrid

About the Role

We’re looking for an Insurance Operations Manager to support the execution of new insurance products and operational initiatives across the business.

In this individual contributor role, you’ll work across Underwriting, Service, Billing, Compliance, and Technology to help bring new commercial P&C products to market and support key transition efforts, including system migrations and product changes. You’ll play a central role in coordinating work across teams, maintaining momentum on critical initiatives, and ensuring programs are delivered in a structured and reliable way. This is a hybrid role with a preference for candidates located in San Francisco, CA. 

What You’ll Do

Product Launch & Lifecycle Management

• Support execution of new commercial insurance product launches from concept through go-to-market
• Coordinate cross-functional workstreams across Product, Underwriting, Operations, Distribution, and Engineering
• Translate product requirements into actionable implementation plans
• Develop documentation, underwriting guidelines, and internal training materials
• Help ensure readiness across systems, compliance, and go-to-market activities

Transition & Migration Programs

• Support transition initiatives (e.g., book rolls, system migrations, product changes)
• Help define scope, timelines, ownership, and success metrics
• Coordinate cross-team readiness for cutovers, communications, and operational changes
• Build and maintain runbooks, playbooks, and supporting documentation

Cross-Functional Coordination

• Partner with stakeholders across Underwriting, Operations, Actuarial, Compliance, and Engineering
• Help turn complex or ambiguous problems into clear, structured plans
• Communicate program status and risks proactively
• Support alignment between product design and market needs

Performance & Continuous Improvement

• Track KPIs and program health through reporting and dashboards
• Analyze operational and product performance to identify improvement opportunities
• Contribute to process improvements and scalable operational solutions
• Prepare updates and insights for leadership stakeholders

What We’re Looking For

Experience

• ~8–12+ years in insurance product development, underwriting, program management, or operations
• Experience supporting cross-functional initiatives from concept through launch
• Familiarity with commercial P&C products, forms, and underwriting
• Understanding of regulatory and compliance processes
• Experience with migrations, system transitions, or product lifecycle changes is a plus

Skills

• Strong communication skills with the ability to simplify complex topics
• Structured problem-solving and analytical thinking
• Experience with KPI tracking and basic BI/reporting tools
• Ability to manage multiple concurrent initiatives
• Strong program/project management fundamentals

What Sets You Apart

• Interest in insurance product operations and how products are brought to market
• Strong execution skills and attention to detail
• Ability to build clear, efficient processes
• Collaborative approach to cross-functional work
• Data-informed decision making

Compensation & Benefits

This role offers a base salary of $140,000–$180,000 (U.S. range, adjusted for experience and location), plus a performance-based bonus, equity, and a comprehensive benefits package.

We have a strong preference for candidates located near one of our office locations: San Francisco, Denver, or Madison.

Insurance Product Manager, Excess & Surplus Lines

You see inefficiency in traditional insurance and want to fix it. You're equally comfortable in a spreadsheet and a strategy conversation, and you understand that in insurance, every decision is a risk decision.

What You'll Do

You will lead the product analytics function and play a central role in product strategy for our E&S commercial lines business, translating competitor research and field feedback into actionable product decisions. Working directly with underwriting, engineering, and leadership to align on product direction, you will shape appetite, refine coverage features, and help build the product infrastructure that enables smarter underwriting at scale. You will use data and market insights to inform product decisions and influence business outcomes.

You will monitor performance across classes and states, surface emerging risks and opportunities, and communicate complex findings clearly to both technical and non-technical audiences. You will drive product discovery, define requirements, and help drive roadmap prioritization in a fast-moving environment with a strong focus on execution. You will ensure product changes are accurate, compliant, and delivered on time. A working knowledge of non-admitted market regulations and the E&S environment is helpful but not required.

You’ll be operating in an environment where taking initiative and moving work forward is expected. An example of work you may take on, often in collaboration with cross-functional partners, could include:

• Based on internal and external customer feedback, identify opportunities to launch new enhancements or endorsements on existing programs
• Research form and rate options for that coverage, analyzing market needs and competitor insights
• Present options internally to align on direction
• Draft necessary endorsements and rate plans
• Launch new coverage in production in an MVP form
• Build detailed requirements for post-MVP production release
• Work with internal stakeholders to prioritize post-MVP production releases

What You Bring

• 3–5 years of experience in E&S, Commercial Insurance, or closely related product or analytics roles
• Strong analytical skills with the ability to translate data into product decisions that drive business outcomes
• Sound judgment under ambiguity and the ability to move quickly without sacrificing rigor
• Clear and effective communication skills, with the ability to influence cross-functional stakeholders across distribution, technology, and compliance
• A strong interest in modernizing the small business insurance experience for brokers and their clients is a core requirement for this role

Compensation

The base salary range for this role is $120,000 – $160,000 annually. Compensation will depend on qualifications, experience, and location. This role is also eligible for performance-based bonus and equity, in addition to a comprehensive benefits package.

The Senior Director of Engineering is responsible for leadership, strategy and performance of all engineering systems across a diverse portfolio of residential, commercial and specialty assets. You will ensure optimal performance, safety, sustainability, and efficiency of complex mechanical, electrical, plumbing (MEP), and smart home systems at all times.

This role is a leadership position accountable for building high performing engineering organizations, establishing operational excellence, and ensuring long-term asset stewardship. The Senior Director will set standards, develop leaders and drive alignment across engineering.

The ideal candidate is a seasoned engineering executive with a deep expertise in complex environments, exceptional leadership capability, and a strong service orientation. This individual will operate with a high degree of judgement and discretion while delivering reliable, efficient, and forward thinking engineering solutions that support the family’s lifestyle and long term vision. 

Key Responsibilities

Strategic Leadership

• Define and execute a portfolio wide engineering strategy aligned to long term asset preservation and operational excellence
• Serve as a trusted advisor to senior leadership, influencing infrastructure, risk and capital planning decisions
• Establish and enforce engineering standards, operating procedures, and preventive maintenance programs
• Serve as the primary advisor on engineering infrastructure, risk mitigation, and capital planning
• Drive continuous improvement, innovation, and operational excellence across the portfolio
• Partner with Design and Construction on all new build projects and infrastructure upgrades

Engineering Operations & Maintenance

• Oversee the performance, reliability, and maintenance of all building systems, including:
• HVAC, electrical, plumbing, and life safety systems
• Power generation, backup power, and energy storage solutions
• Water treatment, irrigation, and environmental systems
• Elevators, pools, waste water treatment plants and specialty estate features
• Smart home and building automation technologies (BMS) 
• Establish and enforce forward thinking operation standards and preventive maintenance programs
• Establish and oversee a 24/7 operational coverage model, including on-call rotation, escalation protocols, and principal-presence readiness across all properties.
• Ensure consistent execution across properties, balancing standardization with property specific needs
• Implement and manage computerized maintenance management systems (CMMS) and asset lifecycle programs

Capital Projects & Development

• Partner with real estate, design, and construction teams on new builds, renovations, and infrastructure upgrades
• Provide engineering oversight from concept through commissioning and turnover
• Lead technical due diligence, feasibility studies, and value engineering initiatives
• Oversee commissioning, quality assurance, and system performance validation

Team Leadership & Talent Development

• Build and lead a high-performing, multi-layered organization, including hiring, structuring, and scaling teams as the portfolio continues to grow
• Coach, develop and mentor an internal engineering team (including engineering managers, chief engineers, and facility maintenance) across the organization 
• Foster a culture of excellence, accountability, safety, and service
• Lead through influence across distributed teams and geographies, ensuring consistency in standards and execution
• Develop training programs and succession plans to ensure operational continuity
• Establish role expectations, performance standards and evaluate team effectiveness 
• Collaborate closely with other family office functions, including finance, legal, and most importantly property operations which consists of; house manager, housekeeping, culinary, schools and childcare

Vendor & Stakeholder Management

• Manage relationships with contractors, consultants, manufacturers, and service providers. 
• Negotiate service agreements including setting clear expectations and accountability for vendor performance
• Collaborate closely with estate managers, security teams, design and construction and household staff
• Coordinate with external engineers, architects, and regulatory agencies

Financial Oversight & Budget Management

• Develop and manage operating and capital budgets across the portfolio
• Oversee procurement, contract negotiations, and cost controls
• Forecast long-term capital expenditures and lifecycle replacement plans
• Identify opportunities for cost savings and operational efficiencies

Risk Management & Compliance

• Ensure compliance with all applicable codes, regulations, and safety standards
• Oversee emergency preparedness and disaster recovery planning
• Implement and monitor safety protocols and risk mitigation strategies
• Maintain proper documentation, certifications, and inspection records

Qualifications

Education

• Bachelor's degree in Mechanical, Electrical, or Civil Engineering, or equivalent experience. 

Experience

• 15+ years of progressive engineering leadership experience
• Experience managing complex, high-value residential homes and class A office buildings
• Proven success overseeing multi-property portfolios and large-scale capital projects
• Strong expertise in smart home technologies and BMS systems

Key Competencies

• Accountability - Take full ownership of outcomes, sets a high bar, and holds team to it
• Alignment - Breaks down silos and drives collaboration across functions and geographies
• Authenticity - Communicates with clarity, discretion, and trust-building transparency
• Achievement - Invests in developing people and building long-term organizational capability
• Adaptability - Navigates ambiguity, evolving priorities, and complex environments with agility
• Judgement & Discretion - Exercises exceptional decision-making in a high-confidentiality environment
• Service Leadership - Models a silent service mindset anticipating needs without being intrusive

Work Environment & Expectations

• Frequent domestic and international travel between properties and project sites, with availability to support principal presence and active technical milestones across time zones
• Availability to support time-sensitive projects and family needs
• Combination of office-based, field-based, and on-site engagement

Impact

This role is instrumental in maintaining the family’s environments, ensuring each property is thoughtfully and impeccably maintained. The Senior Director serves as a steward of the family’s assets, delivering enduring quality, comfort, and value across generations.

The Senior Director, Design, Construction & Facilities is responsible for the end-to-end leadership of the built environment across the family’s portfolio, overseeing design vision, project delivery, and ongoing property performance. 

This role operates at the intersection of aesthetic excellence, operational functionality, and long-term asset stewardship. The Senior Director is accountable not only for delivering exceptional spaces, but for building the systems, teams and partnerships that ensure consistency, quality, and scalability across all properties. 

This is a high trust, high impact leadership role requiring strong judgement, discretion, and the ability to operate seamlessly between principals, internal teams, and work class external partners. The ideal candidate is both strategic and execution orientated. Capable of setting vision while ensuring flawless delivery. 

Key Responsibilities

Design Leadership & Project Vision

• Partner closely with family members and senior leadership to translate vision into thoughtful, functional, and aesthetically exceptional environments
• Establish and uphold portfolio-wide design standards, ensuring consistency, quality, and alignment with the family’s preferences
• Lead selection and direction of architects, interior designers, landscape architects, and specialty consultants
• Guide design development from concept through construction documents with close attention to materials, finishes, and furnishings

Construction & Project Delivery

• Provide oversight of all construction projects, including planning, budgeting, procurement, and execution
• Manage general contractors, project managers and vendors to ensure projects are delivered on time, on budget, and to the highest standards
• Conduct regular site visits and maintain hands-on involvement throughout project lifecycles
• Implement rigorous project controls, reporting, and risk management practices
• Lead value engineering efforts while preserving design intent and quality

Portfolio & Capital Planning

• Develop and manage annual operating budgets and multi-year capital plans
• Prioritize and sequence projects across the portfolio based on family needs and strategic objectives
• Provide regular updates and reporting on project status, budgets, and risks
• Identify opportunities to enhance asset value, operational efficiency, and long-term sustainability

Team Leadership & Collaboration

• Build and scale the design and construction organization to support a growing multi-property, multi-geography portfolio, including PM bench strength, regional leads where appropriate, and specialty functions.
• Coach, develop and mentor an internal team elevating capability across the organization 
• Foster a culture of excellence, accountability, safety, and service
• Lead through influence across distributed teams and geographies, ensuring consistency in standards and execution
• Develop training programs and succession plans to ensure operational continuity
• Establish performance metrics and evaluate team effectiveness 
• Collaborate closely with other family office functions, including finance, legal, and most importantly property operations which consists of; house manager, housekeeping, culinary, schools and childcare
• Serve as a trusted advisor to the family on all matters related to the built environment

Vendor & Relationship Management

• Maintain a trusted network of best-in-class architects, builders, artisans, and service providers
• Negotiate contracts and oversee procurement processes
• Ensure accountability, performance, and alignment with expectations across all external partners

Qualifications

• Bachelor’s degree in Construction Management, Engineering, or related field  
• 15+ years of experience in high-end residential and commercial projects including leading multi-property portfolios with concurrent capital deployment
• Proven track record managing complex, design-forward construction projects from concept through completion
• Strong understanding of building systems, construction methods, and materials
• Experience overseeing multi-property portfolios across multiple geographies required. Experience delivering projects in international jurisdictions and direct experience supporting UHNW principals or family office environments strongly preferred.
• Exceptional financial acumen, including budgeting and capital planning
• High level of discretion, professionalism, and emotional intelligence

Key Competencies

• Accountability - Take full ownership of outcomes, sets a high bar, and holds team to it
• Alignment - Breaks down silos and drives collaboration across functions and geographies
• Authenticity - Communicates with clarity, discretion, and trust-building transparency
• Achievement - Invests in developing people and building long-term organizational capability
• Adaptability - Navigates ambiguity, evolving priorities, and complex environments with agility
• Judgement & Discretion - Exercises exceptional decision-making in a high-confidentiality environment
• Service Leadership - Models a silent service mindset anticipating needs without being intrusive

Work Environment & Expectations

• Frequent domestic and international travel between properties and project sites, with availability to support principal presence and active construction milestones across time zones
• Availability to support time-sensitive projects and family needs
• Combination of office-based, field-based, and on-site residential engagement

Impact

This role is instrumental in shaping and maintaining the family’s physical environments, ensuring each property is thoughtfully designed, expertly built, and impeccably maintained. The Senior Director serves as a steward of the family’s assets, delivering enduring quality, comfort, and value across generations.

About the Position 

We’re seeking a Reporting Manager to lead program-level reporting for large, complex infrastructure programs. This role is responsible for consolidating, validating, and synthesizing data from across procurement, finance, project controls, right of way, engineering, and construction teams into clear, accurate, and decision-ready reports for executive leadership and external stakeholders. 

This position operates within multi-contract programs involving significant discipline integration and high-visibility reporting requirements, including reporting to executive leadership, federal oversight agencies (e.g., FTA and Project Management Oversight Consultants), and funding stakeholders at the state, regional, and local level. The role requires coordination across contractors, stakeholders, and technical teams to ensure consistency, accuracy, and alignment under tight deadlines. 

This is a full-time, hybrid position (3 days per week onsite) located in San Francisco, CA. 

Responsibilities may include, but are not limited to, the following: 

• Lead the development and production of monthly, quarterly, and annual program reports for executive leadership, federal oversight agencies, and funding stakeholders. 
• Consolidate data from multiple sources, including project controls, procurement, finance, right of way, engineering, and construction teams, ensuring accuracy and consistency across all reporting outputs. 
• Translate complex technical, financial, and schedule information into clear, concise, and well-structured narratives tailored to various audiences. 
• Coordinate with cross-functional teams to gather inputs, validate data, and resolve discrepancies prior to report issuance. 
• Ensure reporting aligns with stakeholder requirements, including federal oversight expectations, and supports compliance with program reporting standards. 
• Develop and maintain reporting templates, standards, and processes to ensure consistency and efficiency across reporting cycles. 
• Support executive-level briefings and presentations, including preparation of summary materials and key messaging. 
• Track reporting schedules and deadlines, ensuring timely delivery of all required reports. 
• Identify gaps, inconsistencies, or risks within reported data and proactively escalate or coordinate resolution. 
• Collaborate with project controls and program leadership to ensure alignment between reported metrics and program performance. 

Attributes  

• Highly organized with strong attention to detail and the ability to manage multiple reporting cycles and deadlines simultaneously. 
• Exceptional written and verbal communication skills with the ability to translate complex information into clear, concise narratives. 
• Strong analytical skills with the ability to identify inconsistencies, gaps, and risks in reported data. 
• Ability to communicate effectively with technical, commercial, and executive stakeholders. 
• Comfortable working in fast-paced, high-visibility environments with strict deadlines and evolving priorities. 

Minimum Qualifications 

• Bachelor’s degree in engineering, construction management, business, communications, or related field, or equivalent combination of education and experience.  
• 7+ years of experience supporting reporting, project controls, program management, or similar functions on large, complex infrastructure or construction projects. 
• Demonstrated experience developing executive-level reports using inputs from multiple disciplines, including project controls (cost and schedule), procurement, engineering, and construction teams. 
• Experience working with construction or infrastructure project data, including cost reports, schedules, forecasts, change management, or procurement status, and ensuring accuracy prior to reporting. 
• Experience working within multi-contract programs involving multiple stakeholders and high-visibility reporting requirements. 
• Strong understanding of engineering and construction concepts sufficient to accurately interpret and communicate technical, financial, and schedule information. 
• Demonstrated experience producing clear, concise, and well-structured reports for executive and external stakeholders.  
• Experience using project reporting tools or systems (e.g., project controls systems, reporting platforms, or data visualization tools) to support data consolidation and reporting. 
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.). 

Preferred Qualifications  

• Master’s degree in engineering, construction management, business, or communications. 
• Experience supporting reporting for large public infrastructure programs with external oversight requirements (e.g., federal, state, or similar oversight bodies). 
• Experience preparing reports for executive leadership, boards, or external stakeholders with high visibility and strict reporting standards. 
• Experience reconciling conflicting inputs across cost, schedule, and narrative reporting prior to report issuance. 
• Experience with desktop publishing, formatting, and production of high-quality report deliverables. 
• Familiarity with project controls systems and reporting tools. 
• Experience working in fast-paced program environments with strict reporting deadlines and multiple concurrent deliverables. 

Compensation Details 

Expected Salary: $145k-$171k/year ($69-$82/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law. 

Just LOOK at the Benefits We Offer!  

• Unlimited flexible time off  
• Paid holidays  
• Paid parental leave  
• Health, dental, and vision insurance  
• Flexible spending accounts (healthcare and dependent or elder care)  
• Long-term disability insurance  
• Short-term disability insurance  
• Life insurance and accidental death and dismemberment 
• 401(k) plan with guaranteed employer contribution  
• Formal career planning and development program  
• $2,500 annually toward professional development  
• Wellness program with monthly wellness stipend  
• Company cell phone or cell phone plan reimbursement  
• Free personalized meal planning and nutrition support with a registered dietitian  
• Free personal financial planning services  
• Employee assistance program  
• Employee discounts  
• Employee referral bonus  

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

About the Position 

We’re seeking an Interface Manager to lead interface management on large, complex infrastructure programs, with a focus on transit and rail environments. This role is responsible for establishing, implementing, and managing a formal Interface Management Plan (IMP), including the governance, processes, and tools required to identify, track, and resolve all technical and organizational interfaces across engineering, procurement, and construction activities. This position operates within multi-contract programs involving significant discipline integration and high-risk interface environments (e.g., tunneling, major utility coordination, or systems integration), requiring coordination across contractors, stakeholders, and technical teams to ensure alignment, minimize risk, and support efficient project execution. 

This is a long-term, part-time (~20 hours per week), hybrid (2 days per week onsite) position located in San Francisco, CA.

Responsibilities may include, but are not limited to, the following: 

• Develop and implement the project Interface Management Plan (IMP), including governance, processes, tools, and workflows for identifying, managing, and closing interfaces. 
• Establish, maintain, and manage the interface register as a comprehensive, traceable record of all interfaces, including ownership, status, dependencies, and required actions. 
• Define and enforce roles and responsibilities across contractors, disciplines, and stakeholders for each identified interface. 
• Develop, review, and coordinate Interface Control Documents (ICDs) to formalize technical and construction requirements at interface boundaries. 
• Identify and manage interfaces across engineering disciplines, construction packages, rail systems, utilities, and third-party stakeholders. 
• Coordinate integration between civil works and rail systems, including traction power, signaling, communications, and other systems within the constructed environment. 
• Facilitate interface meetings and working sessions, ensuring alignment, tracking actions, and driving issues to resolution and closure. 
• Identify and assess interface-related risks, including scope gaps, overlaps, sequencing conflicts, and constructability constraints, and support mitigation strategies. 
• Ensure alignment of design-to-construction handoffs, including coordination between tunnel works, station construction, and systems installation. 
• Track interface-related issues and dependencies that may impact schedule, ensuring timely resolution to prevent downstream delays. 
• Coordinate with project controls, document control, and contract management teams to ensure consistency and traceability of interface-related information. 
• Maintain clear and consistent communication with internal teams and external stakeholders regarding interface status, risks, and resolution progress. 

Attributes  

• Highly organized with strong attention to detail and the ability to manage complex, interdependent interfaces across multiple contracts and disciplines. 
• Strong problem-solving skills with the ability to identify conflicts early and drive practical, timely resolution. 
• Ability to communicate effectively with technical, commercial, and executive stakeholders across a complex program environment. 
• Comfortable operating in fast-paced, multi-stakeholder environments with evolving priorities and competing constraints. 
• Proactive and collaborative mindset with the ability to drive coordination across teams that do not naturally align. 

Minimum Qualifications 

• Bachelor’s degree in engineering, construction management, or related field, or equivalent combination of education and experience.  
• 10+ years of experience supporting engineering, construction, or program management on large, complex heavy civil infrastructure projects. 
• At least 5 years of experience developing and implementing Interface Management Plans (IMP) within transit, rail, or other multi-contract programs involving significant discipline integration and high-risk interface environments (e.g., tunneling, major utility coordination, or systems integration). 
• Demonstrated experience establishing and maintaining interface registers and coordinating interface ownership across multiple contracts and disciplines. 
• Experience working across concurrent design and construction contracts within a multi-stakeholder program environment. 
• Strong understanding of design coordination, construction sequencing, and dependencies across civil, systems, and utility scopes. 
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.). 

Preferred Qualifications  

• Master’s degree in engineering or construction management. 
• Experience supporting underground rail or tunneling projects, including coordination of tunnel, station, utility, and rail systems interfaces within a multi-contract program environment. 
• Experience developing or managing Interface Control Documents (ICDs) and formal interface agreements between contractors or disciplines. 
• Familiarity with interface management tools, document control systems, or project management platforms (e.g., Aconex, Unifier, Procore, or similar). 
• Experience with dashboard or reporting tools (e.g., Power BI, Oracle Cloud Analytics, or similar). 

Compensation Details 

Expected Salary: $208k-$260k/year ($100-$125/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law. 

Just LOOK at the Benefits We Offer!  

• Unlimited flexible time off  
• Paid holidays  
• Paid parental leave  
• Health, dental, and vision insurance  
• Flexible spending accounts (healthcare and dependent or elder care)  
• Long-term disability insurance  
• Short-term disability insurance  
• Life insurance and accidental death and dismemberment 
• 401(k) plan with guaranteed employer contribution  
• Formal career planning and development program  
• $2,500 annually toward professional development  
• Wellness program with monthly wellness stipend  
• Company cell phone or cell phone plan reimbursement  
• Free personalized meal planning and nutrition support with a registered dietitian  
• Free personal financial planning services  
• Employee assistance program  
• Employee discounts  
• Employee referral bonus  

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

About the Position 

We’re seeking a Change Manager to support large, heavy-civil infrastructure programs, including highways, roads, bridges, transit (bus and rail), aviation (international airports), and water projects delivered through both traditional and alternative methods. This role works closely with project teams, contractors, and stakeholders to manage change events across design and construction, ensuring proper documentation, evaluation, and coordination of cost and schedule impacts. 

This position requires a strong foundation in construction contracts, risk management, and change order processes, with the ability to operate across multiple concurrent contracts and project elements in a fast-paced program environment. 

This is a long-term, full-time, onsite position located in San Francisco, CA. 

Responsibilities may include, but are not limited to, the following: 

• Manage the full lifecycle of construction change events, including identification, documentation, evaluation, and coordination through resolution. 
• Prepare and review change order documentation, including supporting narratives, cost breakdowns, and schedule impact analyses. 
• Coordinate with estimators, project controls, and engineering teams to validate pricing and assess cost and schedule impacts. 
• Analyze contract terms and conditions to support entitlement evaluation and change justification. 
• Track and maintain change logs, ensuring accurate and timely reporting of change status across multiple contracts. 
• Support negotiation of change orders with contractors, consultants, and stakeholders. 
• Identify and assess risks associated with change events, including potential impacts to cost, schedule, and scope. 
• Coordinate across design and construction teams to ensure alignment of change decisions and implementation. 
• Support audits, claims avoidance strategies, and dispute resolution processes as needed. 
• Maintain clear and consistent communication with internal teams and external stakeholders regarding change status and outcomes. 

Attributes 

• Detail-oriented with the ability to manage multiple change events across concurrent contracts and project elements. 
• Strong analytical and problem-solving skills, with the ability to evaluate cost, schedule, and contractual impacts. 
• Ability to communicate effectively with technical, commercial, and executive stakeholders. 
• Comfortable working in fast-paced, complex program environments with evolving priorities. 
• Ability to balance risk awareness with practical, solution-oriented decision making. 

Minimum Qualifications 

• Bachelor’s degree in construction management, engineering, business, or related field, or equivalent combination of education and experience. 
• 10+ years of experience in construction change management or similar role on large, complex heavy civil infrastructure projects. 
• Demonstrated experience supporting change order processes, including documentation, cost evaluation, and coordination through resolution. 
• Experience working with construction contracts across design and construction phases. 
• Experience collaborating with estimators and project controls teams to assess cost and schedule impacts. 
• Strong understanding of risk management principles related to construction projects. 
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.). 

Preferred Qualifications  

• Master’s degree in construction management, engineering, or business. 
• Experience supporting transit, rail, or other large public infrastructure programs. 
• Experience working in multi-contract, multi-stakeholder program environments. 
• Familiarity with project management and controls systems (e.g., Oracle Primavera Unifier, Kahua, Procore, or similar). 
• Experience supporting claims analysis or dispute resolution processes. 
• Experience with dashboard or reporting tools (e.g., Power BI, Oracle Cloud Analytics, or similar). 

Compensation Details 

Expected Salary: $150k-$170k/year ($72-$81/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law. 

Just LOOK at the Benefits We Offer!  

• Unlimited flexible time off  
• Paid holidays  
• Paid parental leave  
• Health, dental, and vision insurance  
• Flexible spending accounts (healthcare and dependent or elder care)  
• Long-term disability insurance  
• Short-term disability insurance  
• Life insurance and accidental death and dismemberment 
• 401(k) plan with guaranteed employer contribution  
• Formal career planning and development program  
• $2,500 annually toward professional development  
• Wellness program with monthly wellness stipend  
• Company cell phone or cell phone plan reimbursement  
• Free personalized meal planning and nutrition support with a registered dietitian  
• Free personal financial planning services  
• Employee assistance program  
• Employee discounts  
• Employee referral bonus  

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.

Essential Duties and Responsibilities:

• Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
• Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
• Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
• Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
• Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
• Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
• Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
• Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
• Assist with bidding activities.
• Review tenant billings for accuracy and approval; review aging reports and collections efforts.
• Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
• Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
• Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
• Assist with client communications; prepare and deliver timely, accurate, and complete reports.
• Perform other duties as assigned.

Qualifications:

• Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
• Intermediate skills with Microsoft Office Suite required
• Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
• Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
• Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
• Intermediate level of analytical and quantitative skills required
• Strong organizational skills with an inquisitive and entrepreneurial mindset
• Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
• Must possess the desire to lead and receive instruction on development of leadership skill set
• Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
• Ability to travel daily to assigned properties as necessary
• Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
• Ability to read and write English in order to understand manuals and procedures, and to write reports

Physical Requirements:

Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs.  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

Company Overview 

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.    

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US.  At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.    

Marketing Manager

As the Marketing Manager, you will play a pivotal role in providing unparalleled strategic marketing support and insight to a portfolio of properties, serving both our operational leadership team and our valued clients. In this role, you will collaborate closely with operational leadership to establish and execute effective marketing efforts and leverage your expertise to develop and implement innovative marketing plans, while continuously analyzing performance data to ensure efficiency and success. 

Essential Duties & Responsibilities

• Works closely with operational leadership on maintaining successful property marketing efforts that supports overall leasing efforts of assigned portfolio.
• Responsible for leveraging centralized marketing team support, individual expertise, and preferred vendor partner services to develop and execute marketing plans and strategy for assigned portfolio.
• Responsible for analyzing ongoing leasing and marketing performance, as well as preparing and providing performance data reporting to operational leadership and clients.
• Responsible for recommending and overseeing the execution of long-term and short-term goals with timelines, benchmarks, and KPIs using data to drive decision making and recommendations.
• Participates in regularly scheduled calls with operational leadership and clients to review marketing performance of assigned communities.
• Provides leasing and marketing training and best practices to onsite teams.
• Creates additional marketing ideas and campaigns for prospects, resident referrals, resident events, etc. to increase social media presence and drive qualified traffic to the communities.
• Creates 30-60-90-day marketing action plans for properties not meeting occupancy goals.
• Confidence in presenting recommendations, ideas and strategies to operations and ownership in a way that illustrates pros, cons, risk, and reward.
  
• Travel Requirement: This position entails travel, estimated at 50% of work time annually. Travel may be required for property visits, conferences, training sessions, or other business-related activities.

Education & Experience

• Bachelor's degree in marketing, communications, or a related field.
• Proven experience in marketing support or a similar role.
• Strong written and verbal communication skills.
• Knowledge of consumer/user digital experience.
• Familiarity with online digital marketing platforms.
• Excellent organizational skills with the ability to multitask and prioritize effectively.
• Creative mindset with a keen eye for detail.
• Strong analytical and problem-solving abilities.
• Ability to work independently as well as collaboratively in a team environment.

Preferred

• 3-5 years marketing experience that directly supports marketing manager responsibilities; paid digital media, marketing strategy, data-driven decision making. 
• Experience in Real Estate Property Management
• Experience with Property Management Software – Yardi, Onesite, Entrata
• Experience with industry-related CRMs – Rent Dynamics, Knock. 
  

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.

The Opportunity

As a Customer Success Manager at Otter.ai, you will have the unique opportunity to help shape the future of our Customer Success team. You will report to the Senior Manager of Customer Success and play an instrumental role  in defining and implementing strategies for customer adoption, retention and expansion, while consistently exceeding targets. You possess both the strategic vision and tactical skills needed to drive customer success.

Your Impact

• Lead proactive engagements with customers, conduct technical onboardings, training, demos, webinars, tailored success plans, and QBR’s.
• Contribute to the creation and refinement of internal tools, processes, documentation, playbooks, and collateral to improve customer success operations.
• Act as a technical advisor to customers, providing proactive and reactive support to resolve any technical challenges they may face. 
• Work closely with Product, Engineering and Support teams to resolve customer issues efficiently and effectively.
• Share valuable insights with Sales, Growth, and Product teams based on your interactions with customers, driving continuous improvement across the company.
• Guide customers in adopting new products, helping them achieve long-term success and maximize the value of Otter.ai.
• Collect customer feedback to refine our strategies, advocate for new product features, and inform product development.

We're Looking for Someone Who

• BA/BS degree or equivalent practical experience.
• 3+ years in Customer Success or Account Management.
• 2+ years in a quota carrying role with proven success.
• Proven track record of meeting or exceeding monthly targets and overcoming objections with strategic, creative solutions.
• Strong technical background.
• Strategic thinker with tactical execution.
• Impeccable oral and written communication skills with the ability to articulate complex information to both technical and non-technical audiences.
• Exceptional ability to manage and prioritize multiple tasks and opportunities in a fast-paced environment.
• Experience using Salesforce is required; familiarity with customer success engagement tools such as Vitaly, Catalyst, Gainsight or Outreach.oi are a plus. 

Salary Range

OTE range: $140,000 - 165,000 USD per year. 

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.

#LI-Hybrid

Anaplan seeks a Senior Office Coordinator to be on-site Monday through Friday in our San Francisco office.

Your Impact

• Oversee the day-to-day operations of the office, ensuring a well-functioning and organized environment.
• Liaise with key stakeholders to create a positive workplace experience and make the office a destination.
• Support and coordinate logistics for onsite meetings and events.
• Monitor office operations, support ticket queue, and resolve questions with comprehensive answers.
• Ensure a smooth experience for guests and visitors.
• Adhere to the operating budget for the office support model and day-to-day operations.
• Maintain office supplies and equipment, and manage vendor relationships to ensure smooth office operations.
• Ensure best practices for physical security, health, and safety.
• Coordinate with the IT team in support of new hires, telecom, and videoconferencing, as needed.
• Serve as primary liaison for property management services provided by the landlord.
• Manage the facilities and space planning of the office. 
• Lead Workplace change management within the office.

 Your Qualifications

• Proven ability to manage office operations while supporting broader company projects.
• Strong written and verbal communication skills, with the ability to collaborate effectively with internal teams and external partners.
• Demonstrated experience in improving administrative and operational processes.
• Experience using Brivo or an alternative access control system.
• Experience using Microsoft Suite, including Office 365
• Experience using Service Now, or another ticketing system. 
• Experience working in a hospitality, real estate, property management, or related environment is a plus.

About The Role

We are very excited to be hiring a newly created Indirect Tax Manager role to join our fast-paced Accounting and Finance team. This is an exciting opportunity to join a leading drone logistics company that will tap into your existing knowledge while making meaningful contributions to the growth of the company. You will lead and manage the indirect tax area including but not limited to sales/use tax, property taxes, excise tax, etc. The Indirect Tax Manager will report to the Head of Tax.

What You'll Do

• Provide tax consultation to various business units and functions
• Research and resolve indirect tax issues with vendors and customers
• Prepare and file all indirect tax returns
• Prepare audit ready workpapers
• Prepare monthly tax account reconciliation
• Prepare tax technical research memo to support our tax position
• Manage and maintain the Avalara tax engine and reporting system
• Manage and maintain the indirect tax calendar to ensure timely filing of all tax returns and payments
• Lead and manage all indirect tax audits
• Lead all systems related effort that impacts the indirect tax area
• Collaborate with Head of Tax to develop and implement tax planning ideas
• Collaborate with the Accounting and Finance teams to address all indirect tax related matters
• Develop and lead internal indirect tax training sessions
• Provide tax development and updates to the Head of Tax and other business functions
• Register and maintain sales/use tax permits as new locations are added
• Work on ad hoc indirect tax projects as necessary
• Liaise and manage relationship with outside tax advisors
• Continue to enhance and improve internal control in the indirect tax area

What You'll Bring

• At least 7 years of indirect tax experience working with a multinational company with operations in multiple states and/or similar experience from an international public accounting firm
• Bachelor’s degree in Accounting, Finance, or related field
• Graduate degree or professional certification is a plus
• Strong analytical, problem-solving and organizational skills
• Excellent communication (oral and written) and interpersonal skills
• Ability to work in a fast-paced environment while being flexible as priority changes
• Experience with Avalara and NetSuite is highly preferred
• Experience with marketplace facilitator tax laws is a plus
• Proficient with other software such Checkpoint, Microsoft Office Suite, and/or Google G Suite specifically Excel and Google Sheet. 

What Else You Need to Know

This role is based out of our South San Francisco HQ.  Must be eligible to work in the US and travel globally as needed.

The starting cash range for this role is $150,000 - $180,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About the Position 

We’re seeking a Scheduling Manager to support a large, complex, heavy-civil rail infrastructure program in downtown San Francisco. This role will support delivery of an underground rail extension connecting regional commuter rail and future high-speed rail into a multi-modal transit hub. The work involves tunneled construction (cut-and-cover and mined), underground stations, utility relocations, and rail systems integration in a dense urban environment.  

This position requires a contractor-oriented mindset and deep understanding of construction sequencing, logistics, and production in constrained urban settings. The Scheduling Manager will lead development, maintenance, and analysis of program schedules, working closely with construction, engineering, and program management teams to support on-time, on-budget delivery. 

Responsibilities may include, but are not limited to, the following:  

• Develop, maintain, and manage integrated CPM schedules using Primavera P6 across design, procurement, and construction phases.  
• Lead schedule development for underground construction including tunneling (mined and cut-and-cover), station construction, and rail systems installation.  
• Establish and maintain baseline schedules, including logic, durations, resource loading, and constraints.  
• Evaluate contractor schedules for constructability, sequencing, and compliance with contract requirements.  
• Perform critical path analysis, float analysis, and schedule risk identification.  
• Support Time Impact Analyses (TIAs), delay analysis, and change management processes.  
• Coordinate with construction teams to validate schedule progress against field conditions, production rates, and daily reports.  
• Analyze construction logistics in dense urban environments, including staging, access, traffic control, and utility conflicts.  
• Integrate multiple stakeholders’ schedules into a master program schedule (agencies, contractors, third parties).  
• Support schedule reporting, dashboards, and executive-level updates.  
• Identify schedule risks and develop mitigation strategies aligned with project delivery objectives.  
• Collaborate with cost controls, document control, and program management teams to ensure alignment across project controls functions.

Attributes 

• Excellent written and verbal communication and interpersonal skills. 
• Excellent multi-tasking and organizational skills. 
• Collaborative mindset that fosters teamwork, trust, and positive relationships. 
• Natural curiosity, problem-solving abilities, and a passion for continuous improvement. 

Minimum Qualifications  

• Bachelor’s degree in construction management, engineering, or related field, or equivalent combination of education and experience. 
• 10+ years of experience in construction scheduling on large, complex infrastructure projects, including direct experience on underground rail or tunnel-based transit programs.  
• Direct experience supporting underground rail transit projects in dense urban environments, including tunneling and underground station construction.  
• Advanced proficiency in Primavera P6 and CPM scheduling methodologies.  
• Experience developing and reviewing contractor schedules, including logic validation and sequencing analysis.  
• Experience with construction sequencing, production rates, and field-driven schedule validation.  
• Experience supporting schedule updates using field reports, progress tracking, and coordination with construction teams.  
• Proficiency with Microsoft Office Suite/Office 365 (e.g., Outlook, Teams, Word, Excel, PowerPoint, etc.). 

Preferred Qualifications 

• Master’s degree in engineering or construction management. 
• Experience on major rail/transit programs or mega-projects (e.g., commuter rail, heavy rail, high-speed rail).  
• Experience with tunneling methods (TBM, mined tunnel, cut-and-cover) and underground station construction.  
• Experience supporting owner’s representative or PM/CM teams on large public infrastructure programs.  
• Familiarity with schedule risk analysis tools (e.g., Monte Carlo simulations).  
• Experience integrating multi-agency or multi-contractor schedules into a master program schedule.  
• Experience working in highly constrained urban environments with complex utility and stakeholder interfaces.  
• Experience with reporting and visualization tools (e.g., Power BI or similar dashboard/KPI reporting software). 

Compensation Details 

Expected Salary: $180k-$255k/year ($86-$122/hour). Luster provides the salary range that the company in good faith believes it might offer for this position based on the successful candidate’s level of experience, knowledge, skills, abilities, education, certifications, licenses, geographic location, etc. Luster reserves the right to ultimately pay more or less than the posted range depending on circumstances not related to any status protected by local, state, and/or federal law. 

Just LOOK at the Benefits We Offer!  

• Unlimited flexible time off  
• Paid holidays  
• Paid parental leave  
• Health, dental, and vision insurance  
• Flexible spending accounts (healthcare and dependent or elder care)  
• Long-term disability insurance  
• Short-term disability insurance  
• Life insurance and accidental death and dismemberment 
• 401(k) plan with guaranteed employer contribution  
• Formal career planning and development program  
• $2,500 annually toward professional development  
• Wellness program with monthly wellness stipend  
• Company cell phone or cell phone plan reimbursement  
• Free personalized meal planning and nutrition support with a registered dietitian  
• Free personal financial planning services  
• Employee assistance program  
• Employee discounts  
• Employee referral bonus  

Specific plan details and coverage for each benefit noted above will be provided upon offer. #IN-LNJS

The opportunity

We are seeking a hands-on Senior Manager, Sales Enablement to support Otter’s revenue organization as we scale our Enterprise platform. This is a player-coach role, balancing strategy with execution - building and launching the enablement foundation while directly supporting revenue leadership and team needs. You will partner closely with Sales, Customer Success, Product Marketing, and Product to help the field articulate Otter’s value in enterprise workflows, security/compliance environments, and mission-critical collaboration.

Your impact

• Partner with GTM leadership to define the enablement strategy that supports Otter’s Enterprise and AI platform motion.
• Design and deliver new hire onboarding and continuous learning programs that increase ramp speed and field readiness for both Sales and Customer Success teams.
• Build content and sales assets rooted in Otter’s value proposition, including playbooks, pitch narratives and decks, demo flows, persona messaging, and competitive positioning.
• Translate AI features, roadmap updates, and technical capabilities (speech models, summarization, security, provisioning, RBAC, integrations) into clear business outcomes for CIO, CISO, Ops, and Legal buyers.
• Support live opportunities through deal coaching, win reviews, objection handling, and competitive strategy - especially in large enterprise cycles.
• Create a consistent demo and proof process that highlights Otter’s differentiated AI experience, collaboration workflows, and security/compliance readiness.
• Collaborate with Product Marketing and Product to ensure field teams are equipped with roadmap insight, launch playbooks, and vertical use cases.
• Partner with RevOps to connect pipeline insights, win/loss patterns, forecast discipline, and stage conversions to targeted training initiatives.
• Facilitate enablement sessions, role-plays, and “win clinics” that build capabilities in discovery, persona alignment, and value engineering.
• Maintain a central content system (battlecards, pitch decks, talk tracks, certification frameworks) that reflects Otter’s evolving platform and competitive landscape.
• Act as the voice of the field back to leadership — surfacing buyer signals, integration asks, compliance blockers, and competitive motions to inform GTM and product direction.

We're looking for someone who

• Bachelor’s degree in Business or a related field; MBA is a plus.
• 5+ years in sales enablement, enterprise sales, product marketing, or similar GTM roles.
• Experience enabling Enterprise SaaS sales teams; familiarity with AI/ML or security/compliance-sensitive products strongly preferred.
• Strong understanding of enterprise buyers, multi-persona selling, and procurement/security evaluation cycles (SOC2, HIPAA, ISO, etc.).
• Demonstrated success building enablement programs that improve win rates, forecast accuracy, and new hire ramp.
• Hands-on content builder who can create onboarding programs, playbooks, value frameworks, and differentiated messaging - not just manage vendors.
• Skilled facilitator who can coach AEs, SDRs, SEs, and Revenue managers in live environments.
• Metrics-driven, comfortable with pipeline analysis, win/loss, and conversion data tied to enablement priorities.
• Proficient with revenue tooling (Salesforce, Gong, Outreach, CMS/LMS, competitive intel tools).
• Thrives in a fast-moving environment where product, narrative, and GTM tactics evolve quickly.

About Otter.ai 

We are in the business of shaping the future of work. Our mission is to make conversations more valuable.

With over 1B meetings transcribed, Otter.ai is the world’s leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla.

Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace.  We provide reasonable accommodations for qualified applicants throughout the hiring process.  

Accessibility & Accommodations

Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.  If you need assistance or an accommodation during any stage of the recruitment process, please contact hr@otter.ai at least 3 business days before your interview.

Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate.

Salary Range

Salary range: $185,000 to $210,000 USD per year.

This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package.

#LI-Hybrid

Your Impact at LILA

Lila is building a talent-dense, high-agency AI safety team at Lila that will engage all core teams within the organization (science, model training, lab integration, etc) to prepare for risks from scientific superintelligence. We are looking for a Senior or Principal Technical Program Manager to join our AI Research team and serve as a critical operational force behind our AI safety work.

In this role, you will be the connective tissue between our researchers, model development teams, engineering, policy stakeholders, and leadership — translating complex, fast-moving research programs into structured, accountable execution. While not an ML researcher yourself, but you must be genuinely curious about the technical substance of AI safety work, and able to clearly articulate what our efforts are trying to accomplish. The successful candidate will be someone who thrives in ambiguity, communicates exceptionally well across audiences, and knows how to build clarity and momentum in a fast paced and rapidly growing team.

What You'll Be Building

• Serve as the key communication interface between the AI safety team and the research, science and technical teams, effectively communicating complex outcomes and securing necessary resources. Set up the organisational information flows that allow for this communication to happen with speed at scale.
• Drive accountability across distributed, cross-functional teams without relying on direct authority; build consensus through clear communication and sound judgment.
• Implement best practices for rapid experimentation and iteration, facilitating efficient and agile program progression.
• Develop clear documentation and reporting to communicate vision, track progress, and align initiatives with organizational priorities.
• Represent program status and risks accurately and confidently, even when the picture is uncertain or evolving.

What You’ll Need to Succeed

• Bachelor’s or Master’s degree in Computer Science, Engineering, Life Sciences, or a related field.
• 6+ years of program or project management experience in the technology or life sciences field.
• Proven experience in program management, leading cross-functional teams and driving programs to successful completion.
• Strong analytical and problem-solving skills, with the ability to turn technical requirements into actionable program roadmaps.
• Exceptional written and verbal communication skills; a track record of producing executive-quality documents, roadmaps, and updates that drive decisions.

Bonus Points For

• Direct experience in AI/ML research or product organizations, ideally in a program management or research operations capacity.
• Working familiarity with AI safety concepts — alignment, red-teaming, evaluations, responsible scaling — sufficient to engage credibly with researchers and ask good questions.
• Experience managing programs that span safety, compliance, or governance workstreams, particularly in the context of model development and deployment.
• Enthusiastic about emerging technologies and experienced in driving rapid experimentation and program iteration.

Your Impact at LILA

Lila is looking for a Senior HR Manager to join the HRBP team and serve as a trusted people partner to assigned managers and client groups at our San Francisco office. You will lead execution of core people programs, advise managers on employee relations and team effectiveness, and help build a strong, consistent culture as the organization scales. You bring enough experience to work with meaningful independence and to start shaping how HR programs operate on the ground — with room to grow into a broader strategic advisory capacity over time.

What You'll Be Building

• Partner with assigned managers to provide hands-on HR guidance on talent management, employee relations, performance management, and team effectiveness
• Coach managers on people leadership, navigating difficult conversations, and developing their teams
• Lead execution of core HR programs including performance review cycles, compensation planning, and engagement initiatives
• Serve as the on-site HR presence for the SF office, supporting employee-facing touchpoints including onboarding, offboarding, and in-person HR needs
• Manage operational HR processes specific to the California office
• Identify trends in people data and employee feedback to surface insights and recommend action
• Collaborate cross-functionally with HR, Legal, and Finance to ensure consistency and compliance across people processes
• Contribute to the continuous improvement of people programs and processes as the HR function matures

What You’ll Need to Succeed

• 7–9 years of progressive HR experience, with at least 3 years in an HRBP, HR generalist, or client-facing HR role
• Experience handling HR operational tasks including onboarding administration, I-9 compliance, and new hire processes
• Demonstrated ability to build trusted relationships with managers and leaders across an organization
• Strong knowledge of core HR disciplines including performance management and employment law fundamentals, with familiarity with California employment law a plus
• Experience coaching managers through complex or sensitive people situations with minimal oversight
• Comfort operating in a fast-paced, evolving environment where priorities shift quickly
• Strong judgment and discretion when handling confidential matters

Bonus Points For

• Experience supporting technical or scientific organizations, particularly in biotech, AI, or deeptech
• Familiarity with HRIS and people tools such as HiBob, Udemy, Greenhouse, or similar platforms
• Background in organizational development, change management, or culture-building initiatives
• Experience in a startup or high-growth company where HR processes and infrastructure were still being built
• Comfort using AI tools to improve and scale people processes and programs

Your Impact at LILA

We are seeking a detail-oriented and highly collaborative Revenue Manager to own the operational execution of revenue accounting for licensing, collaboration, and other complex revenue agreements. This role sits within the finance function and focuses on ensuring accurate, timely, and scalable revenue processes, partner reporting, and billing operations.

What You'll Be Building

Revenue Operations & Execution

• Own day-to-day revenue accounting operations for collaboration, licensing, and other revenue-generating agreements
• Translate contract terms into operational workflows for revenue recognition, billing, and reporting
• Ensure revenue is recorded accurately and consistently in accordance with established accounting policies

Contract Interpretation & Application

• Review revenue agreements and summarize key accounting and operational terms (e.g., billing triggers, milestones, deliverables)
• Apply ASC 606 principles to support proper treatment of revenue, in partnership with technical accounting where needed
• Serve as a bridge between technical accounting conclusions and operational execution

Close & Reporting

• Lead monthly and quarterly close activities for revenue, including journal entries and reconciliations
• Maintain supporting schedules and ensure completeness and accuracy of revenue balances
• Support financial reporting and audit requests with well-organized documentation

Partner Billing & Reporting

• Own invoicing, cash application, and partner reporting processes
• Ensure billing and reporting align with contractual terms and timelines
• Track and manage milestone billing, cost-sharing arrangements, and other variable components

Process Improvement & Systems

• Build and refine scalable processes for managing revenue
• Partner with systems teams to operationalize revenue workflows in ERP systems (e.g., NetSuite)
• Develop templates, trackers, and documentation to improve efficiency and reduce risk

Cross-Functional Coordination

• Partner closely with legal, FP&A, business development, and scientific teams to ensure alignment between contracts and execution
• Proactively identify gaps or ambiguities in agreements that could impact revenue operations

What You’ll Need to Succeed

• 6+ years of experience in accounting, with exposure to revenue recognition
• Strong working knowledge of ASC 606 and ability to apply it in practice
• Experience operationalizing revenue processes (billing, revenue tracking, reconciliations)
• Experience reviewing contracts and translating terms into accounting workflows
• Strong attention to detail and ability to manage multiple agreements simultaneously
• Excellent organizational and cross-functional communication skills

Bonus Points For

• Experience in biotech, life sciences, or deep tech environments
• Familiarity with collaboration agreements, licensing, milestone-based revenue, or cost-sharing arrangements
• Experience with NetSuite or similar ERP systems
• CPA
• Ability to operate in a fast-paced, evolving environment

Why Hover wants you

Hover is looking for a performance marketing manager passionate about driving user growth via paid channels. You will create, manage, and optimize performance marketing campaigns across multiple channels to help drive new user acquisition and incremental revenue. You will join the Growth Marketing team and work collaboratively with partners across creative, product marketing, and data teams. The ideal candidate has a proven track record in running and scaling successful performance marketing programs across various channels, strong analytical skills, and a good understanding of growth marketing principles.

You will contribute by

• Building and managing paid advertising campaigns on Meta, Google, and other platforms focusing on new user acquisition and lead generation. 
• Optimizing campaigns for maximum ROI and making data-driven decisions to improve performance.
• Tracking, analyzing, and reporting on campaign performance, providing actionable insights and recommendations for optimization.
• Collaborating with the creative team to develop high-converting ad creatives and landing pages.
• Launching ad creative and landing page tests, analyzing the results, and reporting findings and insights that inform the next test iterations.
• Supporting reporting and attribution infrastructure, partnering with data and engineering teams to ensure integrations between the ad platforms and our internal systems are set up correctly.
• Staying ahead of the curve on industry trends, algorithm changes, and platform developments to adapt to the ever-changing advertising landscape. 

Your background includes

• 3-5 years of hands-on experience running performance marketing campaigns with 7-digit monthly budgets across different channels for consumer brands. 
• In-depth knowledge of Meta and Google Ads platforms: their capabilities, limitations, and best practices. 
• Strong experience with BI tools such as Tableau.
• Strong analytical and advanced Excel skills with the ability to interpret data and draw actionable insights.
• Experience with high-velocity creative testing, tracking, and analyzing creative tests. Experience working with a creative team to generate new ad concepts and variations. 
• Experience working with data and engineering teams to improve channel attribution and reporting.
• Knowledge of mobile attribution platforms such as Branch and Appsflyer. Familiarity with both web and mobile app tracking methodologies and understanding of the mobile marketing landscape (SKAN, privacy limitations, etc.). 
• Self-motivated, detail-oriented, adaptable, and able to work in a fast-paced environment. You have a “get things done” mentality and are comfortable learning new platforms and tools. 
• Strong communication skills, both written and verbal, to synthesize complex information and articulate it to your team and internal stakeholders.
• Nice to have: fluency in SQL

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles. This role will be based out of our SF office. 

The US base salary range for this full-time position is $132,000 - $163,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

Why Hover wants you

We care deeply about delivering an exceptional customer experience. While our product is built to be intuitive and self-service-friendly, we are equally committed to engaging directly with our users to ensure they thrive. Our Customer Experience team is a real differentiator in our space, and we hear constantly from our users how grateful they are for the personalized and earnest help we provide. Our team brings empathy and attention to detail to every customer interaction, and this position requires strong critical thinking, communication, and technical troubleshooting skills. You will become a subject matter expert in both our Product and our Customers, and your mission is to engage them directly to help them have the best experience possible.

You will contribute by

While we have had the Inbound motion successfully active for many years, this Outbound motion is a newer, high-impact team that we are actively growing. In our Outbound motion, you will often find yourself proactively reaching out to customers at key moments in their journey – from onboarding through retention. We want our customers to get the maximum value out of the Hover platform, and you drive that in a variety of ways, ranging from product demos to research conversations to onboarding planning as they learn and plan how to infuse Hover into their company workflow.  The Inbound team works alongside you in a more classic Customer Support motion for when customers reach out and create tickets for specific issues, and your Outbound team is more proactively deployed to engage customers in moments where they may not have even realized they need something until we reach out.

You are responsible for driving cross-functional projects internally and synthesizing the voice of the customer for your colleagues.  Regular duties include sharing product feedback and recommendations internally, driving research efforts to call down lists of customers and ask them about X to learn Y to inform future company plans, joining internal working groups and workshops to share your perspective on how the project will impact our small business and self-serve customer segments in particular, etc. In all of these responsibilities, you are expected to exercise independent judgment — diagnosing customer needs, designing outreach strategies, and recommending internal changes without relying on prescribed playbooks or scripts.

This team is extremely dynamic and things change every month as we learn and adapt.  Your core competencies and core objectives stay the same, but our tactics, projects, motions, and focus areas are constantly evolving.  One month you may find yourself trying to synthesize how a new product feature resonates with customers by leading product demonstration sessions tailored to each customer's business context, and another month you may find yourself doing cold outbound calls and emails to customers identified as high churn risk to check in and try to learn why they aren’t thriving, what Hover needs to do differently to help businesses like theirs succeed, and suggesting changes to our tactics in response to your learnings.

Your skillset goes beyond simply being a good people-person on the phone, and you will be designing and implementing your own workflows and tactics regularly.  You won’t always be handed a cookie cutter playbook or script, but rather you will need to figure it out on your own, iterate based on results, and share learnings back with the team.  You will be responsible for using AI to streamline and automate your workflows, pull data, and generally find ways to be 10x effective at your work.

Your Responsibilities

• Work with customers (especially small business customers who are self-serve, rather than buying contracts through our sales team) to help them thrive using the Hover platform, ranging from delivering product demos to strategizing their internal team rollout to gathering and distilling product feedback to share internally and influence our roadmaps
• Propose and then lead internal projects to improve the customer experience, ranging from internal tool adjustments to research efforts
• Be an expert of our small business / self service customer personas, their business needs, what they care about, etc.  You will spend the majority of your time talking to Contractors and Insurance Adjusters who are using Hover in their daily work.
• Be an expert of our product and platform, running demos end to end and knowing all of the tips and tricks to help customers understand our nuanced offerings and get the most value
• Actively listen and synthesize customer feedback and issues so that you can guide them towards resolution, investigate internally what is happening, and ultimately advocate for improvements internally with Product and other teams
• Leverage AI tools and automation to help streamline workflows, improve documentation, and identify opportunities to make customer guidance and outreach more efficient.

Your background includes

• 4–8 years of experience in customer-facing roles, preferably with small businesses
• Experience autonomously designing and leading projects end to end, without a direct playbook being given to you for every step of the way
• Comfort and experience proactive outreaching to customers on the phone to engage and help them, many of whom may not be expecting your call at that moment
• Daily usage and tinkering with modern AI tools (e.g. Claude, ChatGPT), including finding ways to streamline and automate your workflow
• A natural ability to navigate and adapt conversations in real time, adjusting your approach based on customer type, mood, and needs.
• Experience delivering product demos or walkthroughs, with the ability to make complex features feel simple and relevant.
• Experience at a dynamic, fast-moving company with frequent product launches and tooling changes — you are energized by constant learning and re-learning.
• Ability to stay composed and effective while managing multiple priorities and customer interactions simultaneously.
• Strong organizational skills and attention to detail, with thorough documentation habits.
• Fluency working daily within a modern customer service platform (e.g., Intercom, Salesforce, or equivalent).
• A genuine commitment to prioritizing customer outcomes and a team-first mentality.
• Nice to have: familiarity with home improvement, ranging from restoration/remodeling contractors to insurance adjusting to home building

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. This role will be based out of our NYC office. 

The US base salary range for this full-time position $112,000 - $139,000 annually. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

Why Hover wants you

We're at an inflection point. Hover just closed one of our highest-output hiring quarters in recent company history — with one of our smallest recruiting teams — and we're building the model that will sustain that trajectory as the business scales toward its 2026 revenue goals. This role isn't about filling seats. It's about owning a process, contributing to a craft, and helping build something that genuinely works. If you're earlier in your recruiting career and looking for a place to grow quickly alongside experienced people who are invested in your development, this is that role. You'll operate in an environment where recruiting is respected, AI is already embedded in the workflow, and your instincts will be trusted from day one.

You will contribute by

You'll own sourcing and pipeline development across tech and go-to-market roles, using tools like Juicebox and LinkedIn Recruiter to identify and engage passive talent. A significant part of your week will be spent in close partnership with hiring managers. You’ll be coaching them to engage more deeply with candidates, move pipelines with urgency, and contribute meaningfully to the recruiting process. When something in a pipeline isn't working, you won't default to doing more of the same — you'll slow down, ask the right questions, and find a smarter path forward. You'll also help advance a recruiting-as-a-product approach, treating hiring managers as active partners in building their own pipelines and networks rather than passive requestors waiting on results.

• Source passive talent through Juicebox, LinkedIn Recruiter, and referral campaigns across the business
• Manage and optimize pipelines across multiple open roles simultaneously, using data to diagnose and address bottlenecks
• Conduct first-round screens and manage candidate experience through the full process
• Coach hiring managers to be more effective recruiting partners and candidate advocates
• Use AI tools to automate routine tasks and improve process efficiency throughout the recruiting lifecycle
• Contribute to pipeline diversity through intentional sourcing practices and diverse channel development

Your background includes

• At least one year of full-cycle or sourcing-focused recruiting experience in a corporate or in-house environment
• Proficiency with an ATS — experience with Greenhouse is a plus but not required
• Demonstrated ability to source passive candidates and build pipelines beyond inbound applicants
• Strong written and verbal communication skills, with the ability to engage candidates and hiring managers clearly and professionally
• Comfort with data — you use it to prioritize your time, identify problems, and tell a coherent story about pipeline health
• You're earlier in your recruiting career and looking for a role where you can grow quickly under experienced mentorship

Nice-to-haves

• Familiarity with AI-powered tools (e.g., Juicebox, BrightHire, Claude, etc.)
• Experience recruiting for both technical and go-to-market roles
• Experience as a sourcer or a coordinator or recruiting operations
• Prior exposure to a recruiting-as-a-product or hiring-manager-forward recruiting model

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $114,000 - $160,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-BS1 #LI-Hybrid

Why Hover wants you

The insurance claims process is one of the most complex, high-stakes workflows in the real world — and it's still largely broken. Adjusters are making damage assessments from photos taken on a smartphone. Carriers are paying for estimates built on guesswork. And homeowners are waiting weeks or months for outcomes that should take hours.

Hover is changing that. Our 3D scan and AI platform is already embedded in the claims workflows of nine out of the ten top insurance carriers, and we're just getting started. We're hiring a Principal PM to help own and define our next chapter in claims — across the workflows that matter most to carriers, adjusters, and the homeowners they serve.

This role spans the full range: some of it is 0-to-1, defining new product territory; some of it is block-and-tackle, making existing enterprise workflows faster and better. Both matter. You'll be shaping what the product becomes, not inheriting a finished roadmap. You'll work directly with enterprise customers to co-build solutions, partner with engineering and CV/ML leadership to define what's technically possible, and help Hover become the standard for AI-powered claims.

You will contribute by

Drive claims product strategy. You'll be a key contributor to where we go next — shaping the roadmap, identifying the biggest opportunities, and making sure we're solving the right problems in the right order. You won't be handed a plan; you'll help build it.

Co-build with enterprise customers. Our enterprise relationships are a competitive advantage, and you'll know how to make the most of them. You'll spend meaningful time in the field — with adjusters, carriers, and inspection teams — turning their workflows into product insight and your product into their workflow.

Ship and iterate fast — across the full range of work. Some weeks you'll be in early discovery mode, figuring out what to build next. Others you'll be heads-down shipping the enterprise features that make carriers' workflows actually run. You'll know how to thrive in both modes.

Define AI and capture experiences that feel like magic. You'll work closely with our ML and computer vision teams to turn hard technology into intuitive, delightful tools — for field adjusters on mobile and desk adjusters on web.

Help build the end-to-end claims platform. The goal isn't a great feature — it's a seamless workflow that carriers can run their entire claims process on, from first notice to final settlement. That means working closely with your fellow PMs to make sure the pieces fit together, hand-offs feel invisible, and Hover becomes the platform carriers can't imagine working without.

Your background includes

• 7+ years of product management experience, with at least a few years in enterprise or B2B software
• A track record of shipping high-quality products fast, ideally in domains with real-world operational complexity
• Experience working directly with enterprise customers — not just as a stakeholder, but as a co-builder
• Comfort with AI/ML products: you don't need to write the models, but you can engage meaningfully with the tradeoffs
• Strong written and verbal communication — you're as clear in a Slack thread as you are in a board room

Nice to have:

• Insurance industry experience (claims, underwriting, or adjacent)
• Mobile product experience
• Background in computer vision, field inspection software, or workflow automation

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $221,000 - $260,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

Why Hover wants you

Hover is looking for a Payroll Manager who wants to own something meaningful — not just run a process. This role is responsible for end-to-end payroll processing, compliance, and continuous improvement, ensuring employees are paid accurately and on time every cycle. You'll work directly with Accounting, HR, and Revenue Operations as a trusted partner, not a back-office function — Accounting at Hover has real visibility into how the business runs.

This is a high-autonomy IC role for someone who cares about precision but doesn't want to stay in a lane. You'll own the full payroll lifecycle, actively pursue automation, and bring AI and modern tooling into how we work. Over time, you'll expand into commissions and equity administration — two areas that will give you meaningful exposure to how a scaling tech company manages total compensation. If you want to go deep into accounting fundamentals while building something, this is that opportunity.

You will contribute by

Payroll Operations

• Owning end-to-end U.S. payroll processing (semi-monthly) for exempt and non-exempt employees in a multi-state environment.
• Serving as the primary point of contact with ADP Workforce Now for payroll processing, reporting, and troubleshooting.
• Owning payroll execution for commissions in close partnership with Revenue Operations, ensuring accurate calculation, validation, and timely payout.
• Ensuring compliance with federal, state, and local payroll tax regulations, including new state registrations and agency correspondence.
• Partnering with HR to maintain accurate employee data for payroll, benefits, and reporting.
• Performing FSA, HSA, and benefits reconciliations and resolving discrepancies.
• Preparing payroll journal entries and supporting monthly close activities.
• Responding to employee payroll inquiries clearly and promptly.
• Maintaining strong internal controls, documentation, and audit-ready records.
• Supporting year-end audits related to payroll and benefits.

Equity & Stock Administration

• Supporting administration of employee equity programs, including stock option grants, exercises, and modifications.
• Maintaining accurate equity records and supporting quarterly and year-end audits.

Process Improvement

• Actively identifying and implementing automation opportunities across payroll and equity workflows — including the use of AI tools where they add real leverage.
• Redesigning processes to reduce manual work without sacrificing accuracy or compliance.
• Supporting ad hoc payroll, equity, or accounting projects as the business grows.

Your background includes

• 7+ years of payroll experience, with solid exposure to payroll accounting.
• Experience in a fast-paced, technology-forward environment — a high-growth startup or scaling tech company where priorities shift and systems are constantly improving.
• Deep hands-on experience with ADP Workforce Now.
• Strong proficiency in Excel or Google Sheets.
• Solid grasp of accounting fundamentals, including journal entries and reconciliations — and genuine interest in going deeper.
• Experience with NetSuite preferred.
• A proactive, detail-oriented working style with comfort operating independently, navigating ambiguity, and driving improvements without being told to.
• Bachelor's degree in Accounting or a related field.

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. This role is open to remote applicants. 

The US base salary range for this full-time position is $88,000 - $137,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-JN1 #LI-Hybrid

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

WHO WE ARE LOOKING FOR:  

We’re seeking a driven, staff-level Product Manager who thrives in ambiguity, learns quickly, and brings humility to complex technical landscapes—particularly those spanning infrastructure, platform scalability, and operational excellence, with security as a vital component. This role is central to advancing our efforts to build robust, adaptable systems that support a high-performance, global platform. The ideal candidate is technically fluent and systems-minded, understanding how core infrastructure and product capabilities—including but not limited to security—empower the broader mission of delivering a trusted, innovative Trade Desk experience. 

WHAT YOU WILL BE DOING:  

As a Staff Product Manager on Infrastructure, you will spearhead the development and expansion of our global platform’s foundational technologies—including on-prem compute, robust storage solutions, and GPU architectures that drive high-performance workloads. Your leadership will be central to envisioning and delivering scalable infrastructure capable of supporting trillions of queries daily and powering advanced data analytics, machine learning, and media processing. 

You’ll own the roadmap for modernizing our platform’s core systems, working closely with engineering and operations teams to install, optimize, and evolve on-prem environments. From architecting high-availability compute clusters to coordinating multi-tiered storage and integrating the latest GPU advancements, you’ll ensure our infrastructure meets the demands of a rapidly growing business and unlocks new capabilities for our users. 

Collaboration will be key as you partner across engineering, product & business teams, and external vendors to understand technical requirements, operational challenges, and future opportunities. By translating complex infrastructure needs into actionable strategies, you’ll deliver solutions that maximize reliability, performance, and efficiency—enabling our teams to build innovative products at scale. 

Success in this role means delivering enterprise-grade infrastructure that is resilient, flexible, and optimized for growth—laying the groundwork for a platform that continues to set the standard in digital advertising technology. 

WHAT YOU BRING TO THE TABLE:  

• 5+ years of Product Management experience, ideally in infrastructure, security, or platform domains. 

• Product Strategy & Vision: Ability to define and drive long-term roadmaps for secure, scalable systems that support enterprise-grade reliability and protection. 

• Stakeholder-Centric Mindset: Experience partnering with internal teams such as engineering, product, and business to understand platform needs, translating them into impactful product capabilities. 

• Cross-Functional Leadership: Proven ability to lead and influence across all roles, and leadership. 

• Data Fluency: Comfortable interpreting telemetry, audit logs, and performance metrics to inform product decisions and improve system observability. 

• Scalable Systems Thinking: Experience designing and evolving infrastructure that supports high availability, fault tolerance, and secure multi-tenant environments. 

• Strong Communication Skills: Capable of translating technical concepts into clear, actionable narratives for executives, engineers, and cross-functional partners. 

• Bias for Action: Comfortable navigating ambiguity, making trade-offs, and driving progress in fast-paced, high-stakes environments. 

• Passion for Impact: You care deeply about building systems that are not only technically sound but also trusted and relied upon by users and stakeholders. 

• Grit & Iterative Problem-Solving: You embrace complexity, test multiple approaches, and persist until you find the right solution—especially when the stakes are high.  

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

WHAT YOU'LL DO:

Under the direction and guidance of the Program Manager, you will be responsible for providing comprehensive, strength-based case management services to homeless and/or marginally housed transitional aged youth (ages 18-24). You will conduct a comprehensive evaluation of bio-psychosocial, emotional, educational, vocational and functional needs of young people; develop an individualized service plan in coordination with Larkin Street Youth Services continuum of care as well as leverages relevant community resources as needed.  The Case Manager II leads collaborative service planning and must have a thorough understanding of the stages of change and development. The Case Manager II must be comfortable providing services to clients outside of normal office settings, including but not limited to emergency shelter environments, congregate living housing placements, scattered site housing, and single room occupancy (SRO) placements throughout the city of San Francisco.

This is a full-time position, eligible for full benefits.

Your responsibilities:

• Conduct intake and assessment; direct service linkage and referral; case planning and contracting; case coordination and advocacy; follow up and after care.
• Develops and maintains strong relationships with clients.
• Provide crisis prevention, intervention, and safety planning services, along with stress management and life skills development.
• Assist young people in applying for and obtaining benefits and housing.
• Assist in providing client resources of outside agencies and supportive services that promote the health and wellness of youth.
• Work closely with community behavioral health providers and internal service teams to ensure coordinated and effective services.
• Maintain accurate detailed observation and progress records and completes necessary electronic data entry into agency and city databases.  Identifies trends in data to assist in collaborative service planning.
• Adhere to laws regarding confidentiality (HIPAA) and reporting requirements and maintains necessary compliance documentation.
• Collaborate with fellow staff members and established community partners, including property managers and landlords.
• Facilitate transportation and provides accompaniment to client appointments in the community.
• Complete safety and wellness checks regularly in residential units.
• Teach life skills (e.g., cooking, cleaning, budgeting).
• Participate in organizational meetings (e.g., all-staff, CQI, Client Practice, etc.)
• Provide services when and where clients need them, including evenings and weekends when program needs dictate.
• Support program services within the milieu.  For example, crisis intervention or helping to maintain the safety of the program.
• Other general duties contributing towards the care and welfare of the clients we serve.

LOCATIONS

This is a pooled job posting. You could interview at any of the following programs:

• Residential Programs
  • Location: Any of our housing programs located throughout San Francisco. 
    • This may include sites in the Tenderloin neighborhood.
  • Hours: 9AM to 5PM OR 10AM to 6PM, depending on site needs.
  • Working Days: Tuesday through Saturday OR Sunday through Thursday. 
    • **working schedule includes weekends.

• Rapid Re-Housing Programs
  • Location: Based out of the San Francisco office, the RRH Case Manager II completes home visits and case management sessions with their caseload at various locations in and out of the office.   
    • This may include sites throughout the Bay Area generally within a 50 mile radius of San Francisco and accessible by public transportation.
  • Hours: 9AM to 5PM OR 10AM to 6PM, depending on site needs.
  • Working Days: Tuesday through Saturday OR Sunday through Thursday.
    • **working schedule includes weekends.

• Drop-In Center
  • Location: The Engagement and Community Center (ECC), 134 Golden Gate Ave, San Francisco, CA
  • Hours: 9AM to 5PM OR 8AM to 4PM, depending on site needs. 
  • Working Days: Monday through Friday.

***PLEASE INDICATE YOUR PREFERENCES ON YOUR APPLICATION***

WHO YOU ARE:

• You are passionate about the Larkin Street Youth Services mission to end youth homelessness.
• You embody our values and core strategies: "This Is How We Roll":
  • Client-Centered
  • Diversity, Equity, and Inclusion
  • Trauma Informed Care
  • Restorative Practices
  • Harm Reduction
  • Non-Violent Crisis Intervention
  • Motivational Interviewing
• You have some social services case management experience.
  • *BONUS* You have experience working in drop-in services, shelter, transitional, and/or permanent supportive housing programs.
• You are most excited to serve Transitional Aged Youth (TAY), aged 18 to 25 of diverse backgrounds.
• You are a self-starter and team player. Your colleagues describe you as compassionate, dependable, and patient.
• You work best in an on site, in person working environment. This role is 100% onsite/in person.
• You are willing to work holidays occasionally.
• You hold a valid driver's license. 

THE PERKS:

• Hourly Rate: $28 per hour
  • +$1.50 for bilingual incentive pay. Must be fluent in Spanish and English.
• Choice of Kaiser and Sutter medical plans, plus dental and vision.
• Clipper Bay Pass - Commute for FREE!
• Generous 3 weeks of vacation annually, plus 11 Paid Holidays and 3 Floating Holidays.
• 403(b) retirement plan with employer matching.
• Flexible spending accounts for Healthcare and Dependent Care expenses.
• Life Insurance.
• Employee Assistance Program (EAP) for counseling services.
• Health Advocate Service.
• Commuter Benefits Program.
• Paid Sabbatical following 5 and 10 years of employment.

WHO WE ARE LOOKING FOR:

We are looking for a driven Senior-level Product Manager who learns fast, who is humble and values teamwork; who is hungry and believes they can make our customers’ world a better place. The ideal candidate will be technical, data driven, creative, and business savvy. They will be growth oriented and able to strive for product-market fit with their teams.  The kind of person who joins The Trade Desk Product Team is fearless, courageous, passionate and willing to dream big and then execute on it. We are committed to helping you grow, challenging you with hard, meaningful work and celebrating our successes and failures together. Yes, we do fail at times because we believe risk is part of making big bets. So we take
the risks and learn from them. We also value strong leadership, asking our PMs to take on large, ambitious and often ambiguous projects that can help extend our lead in the industry.

WHAT YOU WILL BE DOING:

As a product manager on the Audience team you will be responsible for building the vision and strategy for The Trade Desk’s suite of audience products that help advertisers better understand their consumers through insights and reach them effectively through better targeting improving performance and growing their brand. This work increasingly relies on Agentic-AI workflows to identify and reach the highest value consumers.
As a Product Manager on the Audience Team at the Trade Desk, your responsibilities will include:
 Defining the product strategy and roadmap for the next generation of audience and insights tools.
 Owning the strategy, roadmap, and execution for insights and audience products.
 Working closely with stakeholders across our Engineering, Data Science, and Business teams - helping to align on strategy and thinking through tradeoffs and customer impact.
 Gathering customer requirements, designing prototypes, prioritizing and scoping releases that represent customers’ needs, and then working with the rest of the engineering team to bring those products to life and iterate on them over time.

WHAT YOU BRING TO THE TABLE:

 You have built complex products that take years of iterations to become great.
 Proven background using data to make decisions to identify opportunities and iterate on products to achieve desired outcomes. A background in data science, analytics, or engineering a plus.
 5+ years of combined experience in Product Management with academic or professional background in math, statistics, or data science.
 Excellent communication/presentation skills both in large and small groups.  Demonstrable ability to align stakeholders across different disciplines.
 A sustained track record of making significant, self-directed, and end-to-end contributions to large and impactful software projects.
 Ability to solve complex, technical problems with creative solutions while managing tradeoffs.
 Ability to write detailed specifications that clearly articulate the ‘why’ behind the problem.
 Experience working with distributed teams.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

We are seeking a dynamic and experienced Construction Project Manager to oversee and drive projects for our key accounts in commercial real estate. This role will involve managing both local and remote projects, requiring a quick-thinking, multitasking professional with exceptional organizational skills, a keen eye for detail, and a commitment to excellent customer service. The ideal candidate will be a self-starter capable of making an immediate impact, effectively managing vendors, and navigating complex project requirements with ease.

As a Project Manager, you will be responsible for coordinating all aspects of these high-profile projects, ensuring they are completed on time, within budget, and to the highest standards. You will leverage your strong communication skills and proven ability to get things done to foster productive relationships with stakeholders and guide the project team to success.

Responsibilities:

• Develop comprehensive project plans, including scope, schedules, budgets, and resource allocation.
• Oversee the execution of all project phases, ensuring adherence to established schedules and financial constraints.
• Track project costs against program budget and report any variances.
• Source, negotiate with, and manage relationships with external vendors and contractors.
• Ensure that all vendor deliverables meet quality standards and project requirements.
• Serve as the primary point of contact for clients, stakeholders, and internal teams.
• Provide regular updates and reports on project progress, risks, and changes.
• Lead and motivate project teams, clearly delegating tasks and responsibilities.
• Monitor team performance and provide guidance to ensure project milestones are achieved.
• Run meetings with cross-functional teams to ensure alignment and progress on project goals.
• Facilitate effective collaboration and communication among team members.
• Identify potential project risks and develop mitigation strategies.
• Address issues promptly and implement corrective actions as needed.
• Conduct regular inspections and reviews to ensure compliance with project specifications and standards.
• Ensure that all project documentation is accurate and up-to-date.

Desired Competency, Experience, and Skills:

• Minimum of 5 years of experience in project management within the commercial real estate sector
• Proven track record of successfully managing multiple large-scale projects simultaneously from inception to completion.
• Strong organizational and multitasking abilities with a high level of attention to detail.
• Exceptional customer service skills, with a focus on building and maintaining client relationships.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
• Effective time management skills, capable of prioritizing tasks and managing multiple projects concurrently.
• Demonstrated capability in vendor management and negotiation.
• Ability to work independently as a self-starter and drive projects forward with minimal supervision.
• Proficiency in project management software and tools (e.g., Microsoft Project, Asana, Trello).
• High level of initiative and proactive problem-solving.
• Strong leadership qualities with the ability to motivate and guide teams.
• Proven ability to make strategic decisions and navigate project complexities

This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.

About the Company 

There are 17 million Americans who own rental property. Most don't want to be landlords anymore, but selling isn’t a good option. Why? You’d lose income and appreciation, trigger tax liabilities, kick out your tenants, have to fix up the house – the list goes on! Flock is here to help.

Flock’s mission is to provide every retiring landlord with the most cost-efficient and seamless exit. Our first product is a tech-enabled 721 Exchange for Single Family Rental (SFR) landlords. Owners contribute properties into our professionally managed Fund, in exchange for passive equity ownership. It's a modern UPREIT model designed for sophisticated owners who want access to continued cashflows, liquidity, and diversification without triggering capital gains, disturbing tenants, or dealing with disposition friction. We’re now growing fast into the commercial and multifamily space and are looking for smart, entrepreneurial hustlers who want to help build something category-defining. 

We are backed by top tier investors, including Andreessen Horowitz, Primary Ventures, Renegade Partners, SUSA Ventures, 1Sharpe Ventures, and leaders from Invitation Homes and Opendoor. 

About the Role

As our Investor Relations Manager, your core responsibility is making sure every client understands, trusts, and feels well-served by their investment in Flock. That means building deep, trusted relationships with clients who are often navigating their first institutional investment and for whom an exchange with Flock may represent one of the most significant financial decisions of their lives. This is not a traditional IR role. It demands genuine mastery of the fund's mechanics alongside the rare ability to make those mechanics digestible to individuals who are shrewd about real estate but new to institutional investing. 

What You’ll Do

• Relationship Management: Own the client relationship from post-close onward. Serve as the primary point of contact for clients and their advisors — CPAs, estate attorneys, financial planners — many of whom are retirees or families who built wealth through direct ownership and are now learning what it means to be an LP. Your job is to make them feel informed, respected, and confident.
• Investor Communications: Lead the creation of quarterly performance reports, monthly updates, and regular webinars that translate fund performance and mechanics into clear, honest narratives that a less sophisticated audience can understand and trust.
• Fluent and Empathetic: The technical complexity is real — basis, liability matching, tax treatment — but so are the human stakes. You navigate both with equal confidence, knowing that a well-handled conversation builds trust that compounds over time.
• Technology & Automation: Flock is a tech-forward company and this role reflects that. You'll embrace AI tools and automation to handle the operational weight of a growing client base — reporting, documentation, follow-up workflows — so that you can stay focused on what actually matters: insight, judgment, and relationships.
• Cross-Functional Collaboration: Partner with Finance and Legal to ensure all investor communications meet regulatory standards and accurately reflect the Fund's health and strategy.
• Client Travel: Get in front of clients and their advisors in person. Building relationships that last requires showing up — you'll travel regularly to meet clients where they are and deepen trust through personal connection.
• Events & Summits: Assist with the planning and execution of Flock's investor events, including our Annual Client Summit — bringing clients together in ways that reinforce community, transparency, and long-term confidence in the Fund.
  
  

About You

• Experience: 4–8 years in investor relations or wealth management at a fund, asset manager, or financial advisory firm.
• Exceptional Communication: You can explain fund performance to a retiree in Phoenix and a tax attorney in New York in the same afternoon, and both leave the call feeling heard and informed. Stellar written communication is equally important — your quarterly letters will be read by people making long-term decisions about their financial future.
• High EQ: Our clients are not institutional LPs. They are often families and retirees for whom this exchange is one of their largest financial decisions. You bring genuine patience, warmth, and the ability to hold space for anxiety around liquidity and complexity, without losing accuracy.
• Regulatory Awareness: Familiarity with Reg D, accredited investor verification, and the compliance considerations relevant to a private real estate fund operating across an advisor-led distribution channel, or an ability to learn quickly. 
• Financial Acumen: Strong quantitative skills — you can model, analyze, and interpret financial performance data across both fund and asset levels. Familiarity with fund-level concepts (IRR, NAV, distributions) is expected. Familiarity with real estate metrics (cap rates, NOI, LTV) is not required on Day 1 but is a plus.
• Ownership: You don't wait to be asked. You anticipate client needs, surface problems early, and act with the urgency and care that this client base deserves.
• Integrity: You conduct every interaction — with clients, advisors, and colleagues — with the highest degree of honesty and professionalism. This is non-negotiable.

Location: Denver, CO; New York, NY; San Francisco, CA

Compensation: $185–205k OTE, plus equity and benefits (medical/dental/vision insurance, 401k, and unlimited PTO).

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

[LA JOBS ONLY] The Trade Desk will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652.

[SF JOBS ONLY] Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Summary

The Product Development Manager, Commercial Insurance will play a key role in developing, enhancing, and managing MGT’s commercial P&C products. This role leads new product development, manages coverage and form updates, supports regulatory filings, and develops underwriting guidelines. You’ll work cross-functionally with underwriting, claims, actuarial, compliance, distribution, and engineering to bring products from concept to market and continuously improve performance.

This is an opportunity for an experienced underwriting or product professional who combines strong technical expertise with business judgment and is comfortable operating as a senior individual contributor in a dynamic environment.

Key Responsibilities

Product Development & Lifecycle

• Lead the design and launch of new commercial products, forms, and coverages
• Manage the lifecycle of existing products to ensure competitiveness and profitability
• Develop underwriting guidelines, eligibility criteria, and coverage specifications
• Partner on product strategy, prioritization, and roadmap planning

Forms, Coverage & Pricing

• Draft and maintain forms, endorsements, and coverage language
• Support pricing and rating updates with actuarial
• Contribute to state filings, including documentation and regulator responses

Cross-Functional Execution

• Drive product initiatives from concept through implementation and post-launch monitoring
• Translate product requirements for system configuration
• Partner with underwriting, claims, and distribution to align product design with business needs
• Collaborate with compliance, legal, actuarial, and engineering to ensure accuracy and scalability

Regulatory & Market Alignment

• Ensure compliance with jurisdictional requirements
• Monitor legislative and industry changes impacting products

Performance & Communication

• Analyze performance, loss trends, and competitive positioning to drive improvements
• Present insights, recommendations, and product updates to stakeholders
• Develop product documentation, training materials, and internal communications
• Serve as a subject matter expert on coverage intent and product design

Qualifications

Experience

• ~8–12 years in underwriting, product development, or commercial P&C coverage
• Experience developing products, forms, or pricing approaches
• Familiarity with regulatory filings and compliance processes
• Strong market analysis and competitive intelligence skills
• Experience influencing product strategy or portfolio performance is a plus

Education

• Bachelor’s degree in Business, Risk Management, Finance, or related field
• CPCU, ARM, AU, or similar designations are a plus

Skills & Capabilities

• Strong commercial P&C underwriting and coverage knowledge
• Analytical and problem-solving skills with attention to detail
• Clear communication and ability to influence across teams
• Highly organized with the ability to manage multiple priorities
• Proficiency in MS Office; Tableau or Power BI experience is a plus

Compensation & Benefits

The base salary range for this role is $160,000 – $205,000, depending on experience, skills, and location. This role may also be eligible for a performance bonus and equity.

MGT offers a comprehensive benefits package, including health, dental, vision, and retirement plans.

Core to Figma’s success—and heart—is our community. We care deeply about empowering our community, particularly through a time of rapid change in the industry, and one of the ways we can do that is through education. 

To support this work, we’re seeking a Manager of Customer Education Design to lead a team of Education Designers and Motion Designers in creating multimedia learning resources for Figma users. This team delivers pedagogically sound content—including courses, videos, and hands-on projects—that supports both major product launches and ongoing customer education programs. These resources span the full learning journey, from first-time activation to advanced skill development.

Success in this role requires strong leadership that enables the team to balance craft and speed, alongside thoughtful, timely coaching. Close alignment with cross-functional partners across customer education and go-to-market teams will be essential to ensure impact and consistency.

This role also involves establishing clear and predictable team rhythms, grounded in well-defined roles, standardized processes, and measurable outcomes. This is a player-coach role, with the manager supporting the team on content creation as Figma continues to ship products and features at high velocity.

This is a full-time role that can be held from one of our US hubs or remotely in the United States. 

What you’ll do at Figma:

• Lead and manage a team of Education Designers and Motion Designers to deliver high-quality multimedia learning experiences
• Own the Figma Learn property and be responsible for continued updates and optimization
• Oversee the development of education resources
• Partner closely with cross-functional teams (Education Content Strategy, Product, Marketing, Advocates) to align on priorities and learning goals
• Ensure learning content supports key product launches and broader customer education programs
• Provide clear, timely coaching and feedback to support team growth and performance
• Establish and maintain effective team rhythms, planning processes, and communication practices

About Checkr Tenant
Checkr is transforming the entire screening process end-to-end, from identity verification to credit/criminal checks, income checks, and more—a comprehensive integration unmatched by other providers.

For over a decade, Checkr has been the trusted backbone for 130,000 businesses, processing background checks for more than 60 million people each year. Checkr Tenant leverages the best-in-class exclusive datasets, including instant income verification via Truework and access to a constantly updated criminal records database on over 250 million people. It allows rental companies of any size to evaluate applicants faster, more accurately, and with greater compliance, all from a single convenient product.

About the team/role

Checkr Tenant is looking for a Growth Marketing Manager to support and expand our Tenant screening product. Checkr Tenant is a brand-new offering and has shown great momentum with landlords and property managers. We're excited to make our first marketing hire in this area.

This role will report to the Checkr Tenant GM. It will be instrumental in shaping and scaling growth across search (organic & paid), performance marketing channels, web, social, email, and product marketing.
The ideal candidate will have a generalist growth marketing background, with proven success building and executing B2B and B2BC marketing strategies. This is a high-leverage opportunity to rapidly scale new products within a mature marketing organization.

What you’ll do

• Growth Strategy: Define the growth and user acquisition strategy for the tenant business line – spanning search (organic & paid), web, email, social, and programmatic channels, while overseeing execution through appropriate team stakeholders.
• AI-driven SEO: Lead B2B and B2BC content strategy, utilizing AI tools to generate efficiencies across our entire content generation process.
• Website Strategy: Collaborate with the core marketing team to enhance B2C website performance through experimentation and optimization.
• Paid Acquisition: Define the strategic direction and performance goals for B2C paid campaigns across social, display, search, and video; partnering with internal teams or external agencies to steer execution and optimization.
• Product Positioning: Refine personas and value propositions in collaboration with Product for stronger resonance and differentiation.
• Channel Testing & Analytics: Design and run experiments across acquisition channels, analyze performance data, refine targeting, and attribute results to inform strategy.
• Cross-functional Collaboration: Work closely with product and engineering teams to continuously adapt our strategy based on the product roadmap and insights into what is working.

What you bring

• 6+ years of experience in digital marketing across SEO, performance marketing, email, social, and product marketing, ideally in high-growth B2C environments.
• Familiarity with AI-driven content engineering tools and workflows.
• A creative, test and learn mindset, particularly when it comes to testing cutting-edge AI solutions and tools.
• Background in B2B and B2C marketing, preferably in a high-growth tech environment.
• Demonstrated experience in quickly testing and scaling new marketing channels, with a focus on speed and efficiency.
• Strong analytical skills and a data-driven approach to decision-making.
• Ability to work collaboratively across teams and manage multiple projects simultaneously.
• Proficient with basic analytical tools (Google Sheets/Excel, Omni, Google Analytics).
• A desire to constantly improve and zero patience for inefficiency.
• Self-starter: go-getter attitude who likes to get things done on their own initiative.
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes.

What you’ll get

• Opportunity to do 0 → 1 in a new business unit – define the strategy, execution, tools etc
• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive cash and equity compensation and opportunity for advancement
• 100% medical, dental, and vision coverage
• Up to $25K reimbursement for fertility, adoption, and parental planning services
• Flexible PTO policy
• Monthly wellness stipend