Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities. You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

*This role will be focus on North America, with flexibility for the candidates. Significant remote work allows us to support multiple Sales regions across the region. 

Responsibilities

• Support the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Develop Business Value Consulting collateral for internal and external use: when new MongoDB products are released, and when a gap or need of the practice is identified
• Serve as a mentor to sellers who may be unfamiliar with this role, and further improve the value selling capabilities of the rest
• Engage with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• 5+ years of proven experience as a Business/Technology Strategy Consultant with some Business Case experience
• 1-3+ years of experience working for a vendor in business value consulting role.
• Enterprise business and financial modeling experience, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Polished presentation and interpersonal skills
• Inquisitive personality to facilitate interview sessions with client roles, both business and technical stakeholders
• Experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps), RDBMS and/or NoSQL software

An Ideal Candidate

• Audible-ready, ability to adapt to customer situations 
• Enjoys working in a fast-paced sales environment
• Experience working for a software vendor

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273414990

About SHEIN 

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. 

Position Summary 

We’re seeking a full-time Database Engineer (official title is Database Engineer III) with experience working in large-scale mission-critical environments with zero downtime for our San Diego-based corporate office.

The SHEIN DBRE team is a mix of DBA/SRE/DBRE oriented folks whose overarching goal is to provide highly available data services at scale. They strive to build an extremely reliable, performant, and secure database infrastructure through the skillful use of automation. This team is responsible for providing new architectures and scalability solutions to ever-growing business and data processing needs.

Our ideal candidate has a strong understanding of database fundamentals and how the properties of different database systems interact with applications and operating systems. You will be working onsite on a distributed team, with access to multiple customer environments. 

 Job Responsibilities 

• Maintaining scalable, reliable, and robust production database environments.
• Monitoring for problems and diagnosing and addressing those problems as needed.
• Performance tuning, query optimization, and index tuning.
• Building database tools and scripts to simplify, automate, to reduce operation toil.
• Responsible for working with development teams and engineers to provide a database design guidance.
• Handle Database upgrades and migrations, while monitoring and improving database performance.
• Triage and solve database issues, drive incidents until resolution and employ measures to prevent recurrence.
• Do capacity planning benchmarking on various databases.
• Provide assessments of data integrity, high availability, data security, and privacy.
• Provide 24x7 escalated on-call support on a pager rotation.

 Job Requirements 

• Bachelor's degree in Computer Science or Information Systems or equivalent technical discipline.
• MySQL specific database experience.
• Experience using Azure or any other cloud provider.
• A solid understanding of distributed/replicated database topologies.
• Systematic problem-solving approach, combined with a sense of ownership and drive.
• Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance and scalability.
• Good understanding of Linux system, ability to deploy open-source software independently.
• Proficient in more than one scripting language (golang/python/shell, etc.).
• A strong desire to be challenged by problems of scale and complexity to make our service better for our customers. 
• The ability to remain calm in the face of extreme crises.
• Good verbal and written communication skills, and be able to work effectively with geographically remote teams.
• AI Competency Requirements (Junior MySQL Operations Engineer) Familiar with mainstream AI coding assistants (e.g., Claude Code, ChatGPT, Gemini) and able to leverage them for day-to-day operations tasks such as SQL optimization suggestions, troubleshooting, and documentation generation.
• Capable of writing effective prompts and iteratively refining them based on model outputs; aware of AI model limitations and maintains a habit of manually validating results.
• Has hands-on experience using AI tools to address real MySQL operations scenarios, such as slow query analysis, parameter tuning recommendations, and incident diagnosis assistance.
• Understands the fundamentals of RAG (Retrieval-Augmented Generation) and is able to structure database operations knowledge into AI-consumable formats, such as knowledge bases, tuning case libraries, and FAQ documents.
• Has exposure to AI application frameworks such as LangChain or LlamaIndex, or has basic experience with vector databases (e.g., Qdrant, pgvector).
• Understands the basics of MCP (Model Context Protocol) integration and is familiar with how AI Agents interact with external tools.
• Maintains a habit of organizing day-to-day operations experience into structured documents or prompt templates for team-wide sharing and reuse.

Nice to Have

• Bilingual fluency in Mandarin and English.
• Experience managing MySQL / Percona Server 8 at scale.
• Experience managing distributed database, like Clickhouse, Hbase, MongoDB and Starrocks etc. Experience with Percona tools, Orchestrator, Ghost etc.

Benefits and Perks 

• Bonus eligible
• Healthcare (medical, dental, vision, prescription drugs) 
• Health Savings Account with Employer Funding 
• Flexible Spending Accounts (Healthcare and Dependent care) 
• Company-Paid Basic Life/AD&D insurance 
• Company-Paid Short-Term and Long-Term Disability 
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) 
• Employee Assistance Program 
• Business Travel Accident Insurance 
• 401(k) Savings Plan with discretionary company match and access to a financial advisor  
• Vacation, paid holidays, floating holiday and sick days   
• Employee discounts 
• Free weekly catered lunch 
• Dog-friendly office (available at select locations) 
• Free gym access (available at select locations) 
• Free swag giveaways 
• Annual Holiday Party 
• Invitations to pop-ups and other company events 
• Complimentary daily office snacks and beverages

#LI-ED1

About SHEIN 

SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. 

Position Summary

We are seeking a Staff Database Engineer (Official Title: Staff Database Engineer I) with experience managing large-scale, mission-critical environments that require zero downtime. As part of the SHEIN DBRE team, you will play a key role in ensuring the reliability, performance, and security of our database infrastructure through automation and scalable solutions. Our team integrates DBA, SRE, and DBRE expertise to deliver highly available data services. We design resilient architectures to meet evolving business and data processing demands, prioritizing efficiency and system reliability. While each team member may have their preferred technologies, a deep understanding of database fundamentals—and how different database systems interact with applications and operating systems—is essential for success. This role requires collaboration across multiple customer environments and global teams. 

This role requires independent execution and the ability to manage critical production systems without direct supervision. Commitment to incident response and adherence to on-call responsibilities is essential. 

Job Responsibilities

• Maintain scalable, reliable, and robust production database environments across various database systems, including MySQL, ClickHouse, and MongoDB.
• Continuously monitor database health, proactively diagnose issues, and implement resolutions as needed. 
• Optimize database performance through query tuning, index optimization, and performance diagnostics.
• Develop and maintain database tools and automation scripts to streamline operations and reduce manual toil.
• Collaborate with development teams and engineers to provide guidance on database design, best practices, and architectural decisions.
• Manage database upgrades, migrations, and schema changes while ensuring minimal disruption and improved performance.
• Triage and resolve database issues, driving incidents to resolution and implementing preventative measures.
• Conduct capacity planning and benchmarking across multiple database technologies.
• Ensure data integrity, high availability, security, and privacy compliance across all database environments.
• Provide 24/7 escalated on-call support as part of a pager rotation.

Job Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field, or equivalent experience.
• 4+ years of hands-on MySQL database management experience.
• 4+ years of experience with Azure, AWS, or any other major cloud provider.
• Strong understanding of distributed and replicated database architectures.
• Proven troubleshooting and problem-solving skills, with a strong sense of ownership and accountability.
• Experience in monitoring and analyzing system performance, identifying bottlenecks, and improving database reliability and scalability.
• Proficiency in at least one scripting language (e.g., Golang, Shell); familiarity with Golang development is a plus.
• Passion for solving scalability and performance challenges in large-scale environments.
• Ability to remain calm and focused under pressure, especially during critical incidents.
• Strong expertise in Linux operating systems, storage, networking, and related system principles.

Nice to Have

• Bilingual fluency in Mandarin and English is highly preferred.
• 5+ years of experience managing MySQL at scale in high-performance environments.
• Experience with ClickHouse, MongoDB, or other distributed database systems.
• Deep knowledge of database internals, including the ability to independently deploy and optimize open-source tools like Percona or MySQL source code.
• Hands-on experience with Golang development or proficiency in other programming languages for automation.
• Hands-on experience using multiple AI models (Claude Code, ChatGPT, Gemini) to solve real-world problems, including troubleshooting model limitations, comparing outputs, and applying prompt tuning strategies to improve result quality
• Experience building AI-driven operations tools or platforms from scratch, covering requirements, architecture design, and production deployment.
• Participated in team-wide AI tooling transformation initiatives; contributed to or established shared asset libraries covering Prompts, MCP integrations, and Skills.
• Familiar with AI application frameworks such as LangChain and LlamaIndex, with practical experience integrating them with relational or vector databases.
• Able to systematically structure and document database tuning knowledge into AI-consumable formats (knowledge bases, RAG corpora, Skill libraries), driving continuous improvement of team-wide tuning capabilities.

Benefits and Perks 

• Bonus and RSU eligible
• Healthcare (medical, dental, vision, prescription drugs) 
• Health Savings Account with Employer Funding 
• Flexible Spending Accounts (Healthcare and Dependent care) 
• Company-Paid Basic Life/AD&D insurance 
• Company-Paid Short-Term and Long-Term Disability 
• Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident) 
• Employee Assistance Program 
• Business Travel Accident Insurance 
• 401(k) Savings Plan with discretionary company match and access to a financial advisor  
• Vacation, paid holidays, floating holiday and sick days   
• Employee discounts 
• Free weekly catered lunch 
• Dog-friendly office (available at select locations) 
• Free gym access (available at select locations) 
• Free swag giveaways 
• Annual Holiday Party 
• Invitations to pop-ups and other company events 
• Complimentary daily office snacks and beverages

#LI-ED1