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Head of Cyber Defense & Trust
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Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.
At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.
You MUST be located in one of our hub locations (San Francisco, Salt Lake City, Austin, New York City Metro, Chicago) due to our hybrid work model.
This is not a traditional security role.
You won't be inheriting a mature, stable program. You'll be architecting one for an AI-native SaaS company operating at scale, where the threat surface evolves daily and identity is the new perimeter. You will own two of the most consequential security domains in the business: Cyber Defense Engineering (CDE), the fusion of Security Engineering and Security Operations, and Identity and Access Management (IAM). These aren't siloed functions here. They are the foundation of customer trust, product integrity, and competitive advantage.
You'll operate at the intersection of builder and strategist: designing systems with your team, making architectural calls, and partnering at the executive level to ensure security is a force multiplier, not a speed bump.
What You'll Own
Lead Cyber Defense Engineering: Detect, Respond, and Automate at Scale
Design and operate a hyper-automated security operations function for a modern, multi-cloud (AWS, GCP, Azure) SaaS environment. You'll leverage advanced platforms, including Google SecOps, Wiz, Sentinel, and CrowdStrike, to achieve near real-time visibility and response across cloud infrastructure, while minimizing operational noise and maximizing signal fidelity. Your team won't just react to threats; they'll engineer the systems that make reactions near-automatic.
Secure the AI-Native Environment
Gong is an AI company, and that changes everything about your threat model. You'll architect security controls that address the unique risks of large-scale data pipelines, model training environments, and AI-generated intellectual property, domains where conventional frameworks fall short and first-principles thinking is required.
Build a Zero-Trust Identity Ecosystem
Own and execute the enterprise-wide IAM strategy, unifying identity management across all cloud platforms, corporate environments, and the product itself. You'll move beyond legacy controls to define a multi-year roadmap rooted in Zero Trust principles, cloud-native identity platforms, and passwordless authentication. Identity won't be an IT problem here; it will be a security architecture.
Translate Compliance into Security Outcomes
Partner with the broader security organization to ensure the technical foundation of Gong's cloud environment supports enterprise compliance requirements (SOC 2, ISO 27001, PCI, HIPAA, FedRAMP/NIST). You'll make compliance a natural output of strong security architecture, not a parallel workstream.
Build and Develop the Team
Recruit, develop, and lead a high-performing, globally distributed team of security engineers and identity architects. You build cultures where craft matters, feedback flows, and ownership is clear.
What You Bring
- 12–15+ years of progressive security experience, with meaningful leadership in a high-growth SaaS or cloud-native environment.
- Deep CDE expertise: hands-on background in Security Engineering and/or Security Operations, with experience designing detection pipelines, incident response playbooks, and automation frameworks at scale.
- Enterprise IAM mastery: proven track record designing and executing IAM strategies that span cloud platforms, SaaS applications, and corporate infrastructure, including Zero Trust architecture and passwordless or MFA-first approaches.
- Multi-cloud fluency: practical experience securing workloads across AWS, GCP, and/or Azure, and familiarity with modern CSPM, SIEM/SOAR, and endpoint security tooling (e.g., Wiz, Google SecOps, Sentinel, CrowdStrike).
- Compliance and risk fluency: working knowledge of NIST CSF, NIST 800-53, SOC 2, and related frameworks, and the ability to turn them into security architecture decisions, not just documentation.
- Builder mentality with executive presence: you can write a detection rule and present a board-ready risk summary. You don't choose between technical credibility and strategic communication, you bring both.
PERKS & BENEFITS
- We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
- Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
- Mental Health benefits with covered therapy and coaching.
- 401(k) program to help you invest in your future.
- Education & learning stipend for personal growth and development.
- Flexible vacation time to promote a healthy work-life blend.
- Paid parental leave to support you and your family.
- Company-wide recharge days each quarter.
- Work from home stipend to help you succeed in a remote environment.
The annual salary hiring range for this position is $234,000 - $335,000 USD.
Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.
We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.
Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.
To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.
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About Care.com
Care.com is a consumer tech company with heart. We’re on a mission to solve a human challenge we all face: finding great care for the ones we love. We’re moms and dads and pet parents. We have parents and grandparents so we understand that everyone, at some point in their lives, could use a helping hand. Our culture and our products reflect that.
Care.com offers an array of services that enable families to find, manage and pay for care and provide employment opportunities for caregivers. Our engineering organization is reimagining our tech stacks and consolidating to a single cloud native platform so we can test and learn faster. The new platform is composed of gRPC microservices and Lambdas in Go, Kafka streams, DynamoDB, Elasticsearch, GraphQL, and micro-frontends on Node and React. We're utilizing industry best practices and tools like OpenTelemetry, Splunk, Github, SignalFX, Figma, and others to make our lives easier.
Here, entrepreneurs, self-starters, team players, and big thinkers unite behind a common cause. Here, we’re applying data analytics, AI, and the latest technologies to solve universal problems and connect people in new ways. If you like having autonomy, if you thrive on collaboration and building new things, and if you’re all about using your talent for good, Care.com is the place for you.
What You'll Be Working On:
We are seeking a highly motivated individual to join the Technology team as an Architect. The candidate would join a small, agile team responsible for building our fulfillment platform. The candidate will be responsible for the analysis, design, programming, testing, documentation, and implementation of new product features.
- Design and develop an extremely high-volume, fault-tolerant, scalable distributed system that uses technologies such as:
- Java and J2EE technologies
- Golang microservices deployed on Kubernetes with an Istio service mesh
- gRPC and GraphQL APIs
- AWS Lambdas
- AWS Step Functions & Express Workflows
- Amazon EventBridge
- AWS DynamoDB
- Postgres
- AWS Cloud Development Kit
- Kafka
- Elasticsearch
- Work with stakeholders in product management to understand business requirements
- Work with other disciplines to drive cross-functional efforts
- Shape development processes to promote a high-quality output while continuing to iterate quickly
- Own and review deliverables for accuracy, quality, performance, and completeness
- Work with team to create architecture and design documents, project timeline, and user stories
- Ability to lead and manage a globally distributed development team
- Mentor and guide the professional and technical development of members of the team
What You’ll Need to Succeed:
- 10+ years of professional engineering experience
- 8+ years of deep experience designing and building high-volume, fault-tolerant, scalable distributed systems, with significant expertise in Java, Golang, or comparable backend technologies.
- BS or MS in Computer Science or a similar engineering discipline
- Experience with Microservices architecture is required.
- AWS experience is required, including knowledge of serverless technologies (Lambdas, DynamoDB, EventBridge) and container orchestration (Kubernetes/Istio).
- Experience leading a team (team/tech lead) and acting as a design authority or system architect for large-scale production projects.
- Ability to thrive as part of a multi-site development team
For a list of our Perks + Benefits, click here!
Work Environment: Hybrid – We are in the office Monday, Wednesday & Thursday
Our office locations:
Austin – 816 Congress Ave. #800, Austin, TX 78701
Dallas – 2801 North Central Expressway, 11th Floor, Dallas, TX 75204
Salt Lake City – 1850 Ashton Blvd, Suite 500, Lehi, UT 84043
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Company Overview:
Available in more than 20 countries, Care.com is the world's leading platform for finding and managing high-quality family care. Care.com is designed to meet the evolving needs of today's families and caregivers, offering everything from household tax and payroll services and customized corporate benefits packages covering the care needs of working families, to innovating new ways for caregivers to be paid and obtain professional benefits. Since 2007, families have relied on Care.com's industry-leading products—from child and elder care to pet care and home care. Care.com is an IAC company (NASDAQ: IAC).
Salary Range: $180,000 to $200,000. The base salary range above represents the anticipated low and high end of the national salary range for this position. Actual salaries may vary and may be above or below the range based on various factors including but not limited to work location, experience, and performance. The range listed is just one component of Care.com’s total compensation package for employees. Other rewards may include annual bonuses and short- and long-term incentives. In addition, Care.com provides a variety of benefits to employees, including health insurance coverage, life, and disability insurance, a generous 401K employer matching program, paid holidays, and paid time off (PTO).
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Ready to apply?
Apply to Care.com