In this role you will work in a dynamic environment with a relentless focus on improving our quality metrics by leveraging your strong problem solving and continuous improvement skills.  In this highly visible role you will lead Supplier Quality and support internal departments and our supplier network to achieve high quality products.

A typical day will consist of a myriad of partner (supplier) quality centric activities from concept to full rate production within Quality Assurance.  You will serve a number of internal and external groups including our DFM Engineering, Quality, Case Management, Partner Management and our wide variety of partners that specialize in CNC, Sheet Metal, Additive, and Injection Molding. 

If you thrive in ambiguity and strive to create a standard process - This role is for you!

Responsibilities

• Perform onsite physical and paperwork inspections at Partner facilities
• Conduct partner audits and onboarding activities
• Initiate and manage partner product Corrective & Preventive Actions (CAPA)
• Develop and take actions of partner systemic RMA trends leading to CAPAs
• Continuously monitor and address emerging issues while ensuring the most important projects/issues are identified through the Partner Quality Team process and effectively complete those projects in the shortest time possible
• Facilitates cross-functional Team optimization efforts and workshops geared towards NCR/RMA reductions with Partners
• Participates in real-time Partner RMA reviews with the end goal of applying lessons learned to the distributed Supplier Network
• Facilitate Partner Quality Support Hour 
• Provide technical support to Partners regarding quality
• Work with Partner Management on Partner Onboarding escalations
• Review Partner Deviation Requests
• Utilize BIG Data Analytics to improve performance trends and top opportunities with Partners
• Create a trusting partnership with the distributed network of Partners resulting in exceptional quality
• Escalate nonconformities in the Quality System to VP of Quality where appropriate
• Develop quality planning/objectives, metrics and goals; lead efforts related to the Xometry’s Quality Vision with Partners
• Support Quality initiatives to drive systemic improvements

Qualifications and Experience:

• Bachelor degree in Engineering or equivalent experience
• Minimum of 7 years experience in engineering, quality role, or equivalent
• Minimum of 5 years experience in supplier facing role or equivalent 
• Strong Quality Assurance / Partner Development experience
• Experience with APQP and DFM/DFQ
• Use of various lab equipment: GD&T tools
• Customer quality liaison experience
• Mechanical/Manufacturing processing knowledge
• Able to read and interpret drawings/specifications
• Good time management / project management capabilities 
• Understanding of Six Sigma methodologies
• Knowledge of Process Certification/Process Robustness
• Certified Auditor for ISO Standards
• Ability to travel up to 50% in CA only

Preferred Qualifications:

• • Six Sigma Black Belt Certification
  • ASQ Certification
  • Familiar with Asana, Looker, Salesforce and ERPs
  • ISO 13485/AS9100/IATF 16949 experience

The estimated base salary range for new hires into this role is $84,000 - $109,000 annually depending on factors such as job-related skills, relevant experience, and location.  We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

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