OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

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Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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#LI-2

#li-onsite

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are hiring Snack Experts (other places may call them Store Associates) that are:

• Customer Service Superstar: Be the friendly face that greets all of our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Sales Floor Guru: Help keep our shelves and coolers stocked
• Tour Guides: Knowing where all of our customers favorite items are located will make you the "go to" expert  
• Cash Handling Pro: Manage the cash register, handle transactions accurately and keep a seamless flow for our customers
• Team Player: Work with other team members and lend a hand when needed
• Cleaning machines: Take pride in your store by keeping the inside and outside clean and inviting.
• Upselling Ace: Master the art of upselling and suggestive selling, elevating the customers experience by recommending products and bargain buys.
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! As a Tecovas Seasonal Sales Associate you will support the store leadership team through the cultivation of a store environment catering to an unmatched customer experience. You will provide exceptional service in all aspects of the sales floor - greeting customers, selling, product knowledge, cash wrap, restocking and overall shopkeeping. Seasonal Sales Associates are responsible for outstanding customer service and demonstrating superior knowledge to customers during periods of high volume. 

In order to provide our customers with the best World Cup shopping experience, you will be required to be flexible with scheduling and available to work hours that may include early morning shifts, weekends, evenings and key events. 

This is a temporary role with an expected start date in early May and can last through mid July. Opportunities to become a permanent Sales Associate may become available after the season pending individual performance and business needs.

Responsibilities will include:

• Supports a sales-driven environment of genuine customer experience and demonstrate extraordinary service standards
• Supports store team with receiving shipment and preparing product for floor placement
• Plans for, tracks and communicates all in transit shipment information to the leadership team
• Maintains an efficient and well-organized stockroom ensuring accessibility to employees
• Assists in and/or leads the restock process to continually maintain store stock levels
• Demonstrates loss prevention awareness through assisting in cycle counts and transfers
• Participates in ongoing staff education and through the sharing of product knowledge
• Assists in the maintenance of the building facilities

Qualifications:

• Exceptional selling skills, customer service, and clientele
• Strong organizational skills and attention to detail
• Independent, proactive, results-driven work ethic
• Utmost character, honesty, and transparency

Requirements:

• High School Diploma
• Must be at least 18 years of age or older
• Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory. 
• Ability to deliver excellent customer service
• Able to lift up to 30lbs regularly
• Must have reliable transportation
• Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed

Part-Time Benefits:

• Competitive hourly compensation
• Free boots and generous employee discount!

The hourly rate for this position is $16/hr (commensurate with experience).

About Us:

Tecovas was born out of a love for cowboy boots, their time-honored craftsmanship, rich materials that last, and traditional styling that always looks good. Each pair of Tecovas boots is crafted by hand in over 200 steps. It’s not the easiest or cheapest method, but we’re committed to classic construction techniques that stand the test of time. With 42 retail stores (and counting) across the country, we’re bringing western goods into new frontiers and aim to be the most welcoming brand in western. We’re certainly growing- and hiring passionate, humble, positive, and talented people determined to help us continue to grow!

Important note: We strive to hire values-aligned people because we believe it takes each and all of us to be successful, and lead with grit, speed and a clear vision of where we’re headed. In a remote setting, interviewing at Tecovas may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! 

Hiring process and disclaimer: Should you receive an offer from us after going through the interview process, a background check will be conducted prior to onboarding. The results of a background check are evaluated as part of the hiring process, but this does not mean that you will not be considered for the job based upon the results. We are an equal opportunity employer and we encourage everyone to apply! 

We’re looking for Sales Associates to join our team at King of Prussia! This role is perfect for someone who thrives in a team setting, loves connecting with people, and is passionate about spreading Little Words Project’s message of kindness and self-love. As a Sales Associate, you’ll bring our brand story to life, help guests find bracelets that speak to them, and create an unforgettable in-store experience.

What you’ll do:  

• Share our mission, help guests find the perfect pieces, and personalize recommendations based on their needs.
• Help facilitate in-store beading appointments, parties, and special events—making every visit extra special.
• Assist with transactions at the POS system, answer cguest questions, and provide top-notch service.
• Keep the sales floor tidy, well-stocked, and visually inspiring for our guests.
• Assist at the bead bar, tie bracelets, and fulfill custom orders.
• Help with inventory intake, visual merchandising, clienteling, and KPIs to keep the store thriving.
• Other duties as directed by the Store Manager or Assistant Store Manager

What You Bring to the Team:

• Retail Experience Preferred - But if you’re a fast learner with a great attitude, we’d love to meet you!
• Strong communication skills—you love chatting with guests and working with a team.
• Passion for beading, styling, and even capturing fun content in-store.
• You stay positive and find solutions with a can-do attitude.
• Able to work weekends and holidays.
• You believe in Little Words Project’s mission and are excited to spread kindness every day!

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Competitive Pay: $14-$16 / hour
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are looking for an Food Service Manager that can be a:

• Customer Service Superstar: Be the friendly face that greets all our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Team player to ensure store environment is friendly and inviting to employees and guest
• Master Trainer to all store employees on food service procedures and safety
• Business savy to increase sales and profits for all food service program
• Creator of a friendly and positive work environment for employees.
• Serv Safe Certified
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are looking for Shift Managers that can be:

• Customer Service Superstar: Be the friendly face that greets all our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Team player to ensure store environment is friendly and inviting to employees and guest
• Shift leader and help direct daily actives of employees and ensure team has the resources to be successful
• Cash register master: act as a clerk each shift and help train new store associates.
• Sales floor guru: Assist with stocking and receiving products within the store.
• Office Pro: complete daily paperwork, balance and close register as directed by manager.
• Creator of a friendly and positive work environment for employees.
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

Why Join Our Team:

• Be a part of a team that supports and encourages each other.
• Growth Opportunities: 80% of our Store Managers started as a Store Associate
• Flexible Schedule: Everyone deserves a work-life balance
• Paid Time Off: Get paid to relax and recharge
• Weekly Pay: Convenience of weekly paychecks
• Retirement Plan: We offer an amazing opportunity for your future retirement with a 6% match.

We are looking for an Assistant Manager that can be a:

• Customer Service Superstar: Be the friendly face that greets all our customers.  Offer assistance, answer questions and help customers achieve great customer experience
• Team player to ensure store environment is friendly and inviting to employees and guest
• Right hand to the Store manager: direct daily actives of employees and ensure team has the resources to be successful
• Cash register master: act as a clerk each shift and help train new store associates.
• Sales floor guru: Assist with stocking and receiving products within the store.
• Office Pro: complete daily paperwork, balance and close register as directed by manager.
• Creator of a friendly and positive work environment for employees.
• Other Duties as Assigned

 Physical Requirements:

• Must be able to reach, stand and move about for at least 12 hours at a time
• Must be able to use a ladder, lift and move objects up to 50 lbs. or more
• Must have basic math and computer skills

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.  Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.  The duties and responsibilities in this job description may be subject to change at any time.

About the Company

CAMP is a Family Experience Company that helps answer the question, "What should we do today?" through a unique combination of retail, media, and entertainment. Launched in 2018, CAMP operates retail locations in Atlanta, Los Angeles, Chicago, Boston, New York, Dallas, DC Markets and King of Prussia, PA and serves families everywhere via its digital platforms.

What is the Role? 

We are looking for retail Sales Associates (part-time) to join our CAMP King of Prussia, PA team. You will be responsible for guiding CAMP’s families through our retail experience, ensuring they have a magical experience and want to return!  This includes: 

• Bring the CAMP brand to life. Provide a fully immersive experience for customers of all ages by:
  • This involves engaging in conversations with families about what they are interested in and for what ages and introducing them to relevant items as well as items they didn't know they want or need, ultimately netting in purchases! 
• Welcoming every guest who walks into our store with a custom greeting and performing your own magic door entrance!  
• Playing with and engaging families as they journey through CAMP experience
• Demoing and playing with products
• Working at the crafting or slime bar
• Customizing personal shopping experiences for each family based on their interests and what they’d like to bring home that day.
• Checking families out at the register and letting them know about upcoming programs or other CAMP news
• Achieve sales targets and KPI’s through consistent commitment to providing best in class selling experiences
• Build repeat customer base by creating a selling culture that is approachable, unique and tailored to individual customer needs
• Support a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity and a passion for the Camp brand
• Assist in merchandising and replenishing the sales floor to ensure the store is fully stocked and always customer ready
• Communicate customer and store needs to General Manager and store leadership to ensure the store operates efficiently at all times
• Assist with Back of House tasks to ensure organized and efficient store operations
• Support the General Manager and leadership team with goal achievement (KPIs)
• You will report to the General Manager (GM) of your home store location
• Other duties as assigned

What is required?

• WEEKEND AVAILABILITY IS A MUST
• Ability to work at least one weekend day/week, but ideally both! 
• This role is part-time, and you will be working approximately 20 hours / each week
• Positive attitude in all situations
• Passion for selling and working with people
• Prior work experience in any of the following areas: retail, child-care, child development/ education, performing arts.
• Excellence, enthusiasm, and excitement around engaging with children and families creatively.
• Desire to be part of a tight-knit team looking to transform the traditional retail experience.
• Patience, warmth, joy, and humor.
• Bonus but not required: you may have hidden talents that can add magical moments to our retail experience.

What are the physical demands?

• Ability to stock merchandise from store receiving to shelving; ability to place product, weighing up to 45 pounds, on shelving at various heights (may be climbing up and down a ladder)
• Exposure to outdoor elements such as sun, precipitation, and wind
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry and walk about the store
• Ability to safely operate manual and electrical equipment from time to time
• Able to be on your feet for up to 8 hours per shift and to continuously move around all areas of the store
• Kneeling and squatting from time to time when engaging children or stocking / restocking shelves

Compensation: $16.00/hr

 We provide our team with the following perks: 

• Employee Assistance Program: offers support around Education, Legal and Financial Planning, Career Development, Lifestyle and Fitness Management, Mental Health, and Dependent Care
• 20% off all merchandise at CAMP’s retail stores and CAMP.com
• 1.5 pay on the following holidays: Independence Day, Labor Day, New Years Day, Martin Luther King Day, Memorial Day, Juneteenth

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Club Monaco was recently acquired by Regent, LP, a leading private equity firm based in Beverly Hills.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Job Details:

• Job type: Part Time 
• Reports to: Store Manager
• Location: Club Monaco, King of Prussia, PA

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities.
• Provide a friendly and welcoming environment.
• Meet and exceed personal sales and metric expectations.
• Be a team player and keep stores best interest top of mind.  
• Demonstrate how new product can mix with existing stock and previous purchases.
• Communicate product and customer feedback to managers.
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures
• Exemplary dress code and exudes company aesthetic.  
• Cultivates client relationships to generate personal sales.  

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Position Overview

The objective of the stylist is to meet or exceed the sales and profitability goals of the store by maximizing personal sales consistently. Provide optimum level of customer service by fulfilling customer’s requirements and needs and consistently apply non-negotiable sales standards. The stylist also assists in all areas of store operations as requested.

Essential Duties & Responsibilities

• Maximize personal sales at all opportunities
• Provide a friendly and welcoming environment
• Demonstrate how new product can mix with existing stock and previous purchases
• Communicate product and customer feedback to managers
• Apply Point of Sale knowledge to process needed transactions
• Handle multiple customers at fitting rooms by following all policies and procedures 
• Demonstrate effective phone etiquette through customer service
• Follow through with customer experience by utilizing thank you cards, business cards, and maintaining client book
• Ensure ease of customer experience through visual presentation and overall store maintenance 
• Assist in the execution of the brand integrity and visual standards set by the company
• Attend and participate in store flips
• Clean, vacuum, fold, size, steam, replenish as assigned
• Actively participate in all merchandising activities including, but not limited to: daily stock maintenance and order, stock receiving and processing, product transfers, folding and floor changes
• Maintain a professional appearance consistent with established dress code and image guidelines 
• Actively support securing company assets through effective Asset Protection in compliance with company policies and procedures
• Weekend Availability a MUST 
• Must be reliable with the demands of the business

Experience, Skills, and Knowledge

• Excellent interpersonal skills supporting both a team environment and customer service
• Excellent English communication- verbal and written
• Excellent time management/project skills
• Strong attention to detail
• Ability to recognize and react to changing work demands
• Goal oriented: ability to stay focused on creating winning results